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BSOD watching netflix streaming and other times

Q: BSOD watching netflix streaming and other times

I am not at all sure of how to proceed...help

win 7 home prem x64
dell studio few years old...see screen shot of comp properties

RELEVANCY SCORE 200
Preferred Solution: BSOD watching netflix streaming and other times

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD watching netflix streaming and other times

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with your crash reports so we can analyze them and give you specific troubleshooting steps.

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RELEVANCY SCORE 77.2

Hey guys. Long time since I've posted here about my computer giving issues and quite frankly my system has been running perfectly fine since the last time I posted until now. I get a BSOD when watching Netflix and have attempted analysis myself and apparently my ATI display driver is causing it(?)


Code:
Use !analyze -v to get detailed debugging information.

BugCheck 100000EA, {fffffa800c893b50, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+37 )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

THREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
If the kernel debugger is connected a... Read more

A:BSOD when watching Netflix

Run Display Driver Uninstaller in safemode. Display Driver Uninstaller Download version 13.5.2.0 Click on your Graphics card witch in this case is ATI(AMD) Press Clean and restart.
After that goto your manufacture website and download your ATI graphic drivers again. If it is a custom PC goto your graphics card manufacturer website and download it there. The BSOD should have been fixed. Report if something happens.

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RELEVANCY SCORE 77.2

Got a BSOD when watching Netflix so it's probably my display driver because it always is lol. Although it started out with a freeze up of my PC and mouse then a BSOD then once the PC restarted, windows were configuring updates before it got to the login screen so that's different. I don't see any updates that I can find that were installed when this happened. Tried windows update history but last one installed was a few days ago. So the updates installed today must be listed somewhere. I still have the display driver the windows updates gave me about a month ago. I'm not going to bother getting a new one from amd.com because I always have trouble whenever I try a new one from there. I think it's because my PC needs a catalyst version and not one from crimson. I used to have catalyst and had less (almost none) problems with it.

Sorry but I don't have a minidump file to post. There's a folder "minidump" but it's empty for some reason and the date modified was from January so I guess the file caused by the BSOD never made it there this time like it usually does. I hope that's a good sign! My system shut down on me one time not long ago and guess what I was doing? Watching Netflix! I guess it has to do with the fan or something getting too hot. That's a bummer because I enjoy Netflix!

My PC specs

I have Windows 8.1

I just googled about not getting the minidump files and one site for windows 7 advised that I select "small memory dump" but I h... Read more

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RELEVANCY SCORE 77.2

Was watching Capitalism: a love story on netflix (streaming) and I got a BSOD. Restarted, resumed the movie and 20 minutes later got another one.... and I've never had a problem with watching netflix movies this computer while streaming them........ heres the reports I came up with via bluescreen view

==================================================
Dump File : Mini080610-02.dmp
Crash Time : 8/6/2010 8:16:49 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x89bb09c8
Parameter 2 : 0x8a406b00
Parameter 3 : 0xb84ebcbc
Parameter 4 : 0x00000001
Caused By Driver :
Caused By Address :
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini080610-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
==================================================

==================================================
Dump File : Mini080610-01.dmp
Crash Time : 8/6/2010 7:32:34 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x100000ea
Parameter 1 : 0x8a22bc80
Parameter 2 : 0x8a4315d0
Parameter 3 : 0xb84dbcbc
Parameter 4 : 0x00000001
Caused By Driver : nv4_mini.sys
Caused By Address : nv4_mini.sys+59ccf
File Description : NVIDIA Compatible Windows 2000 Miniport Driver, Version 258.96
... Read more

A:BSOD while watching netflix

It looks like your video card driver is giving you issues.
Reinstall.

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RELEVANCY SCORE 77.2

I am getting continuous BSODs while watching Netflix in Firefox. This specifically happens when watching episodes and Netflix minimizes at the end of an episode to the Auto-Play screen. It isn't consistent so I can't replicate what is and isn't causing it. It happens both in full screen mode and windowed mode.

Attaching the DM Log files.

A:BSOD While Watching Netflix

Hello Chopper,


Code:
Advanced SystemCare 8 "c:\program files (x86)\iobit\advanced systemcare 8\asctray.exe" /auto NT AUTHORITY\SYSTEM HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
This specific program can actually cause harm to your computer as it changes registry, and deletes other files. Please uninstall till we are certain what the problem is.

Found this error for all of the crash files, Please follow the instruction.






Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
If you are overclocking any hardware, please stop.

If you have an SSD, make sure the following are up to date:SSD firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your ... Read more

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RELEVANCY SCORE 76.4

I had a few things running in background, including mIRC, l33tsig, MSE, and Daemon tools. Was streaming a film on Netflix, using Chrome browser. First BSOD I've had while on Windows 7. I had reinstalled Windows on January 4th, 2012. I do a clean reinstall about once a year. I don't recall the error code I got with this BSOD, sorry about that, perhaps it's in the report I'm attaching? Computer seems fine now, but it is disconcerting, using Windows 7 for quite some time now, completely stable up until last night.

A:BSOD while watching Netflix on Chrome

Code:
e1e6032e.sys Tue Mar 24 14:17:23 2009 (49C923B3)
Update your network drivers. If this doesn't fix the problem then run the hardware tests listed below
http://downloadcenter.intel.com/conf...&ProductID=998
Please run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - Test with Memtest86+
2. Prime95 - Run all three tests for 3-4 hours each or until fail - http://www.sevenforums.com/tutorials...t-prime95.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 19 00:53:39.453 2012 (UTC - 5:00)
System Uptime: 7 days 22:15:45.626
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36024 )
BUGCHECK_STR: 0x1a_41790
PROCESS_NAME: MsMpEng.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+36024
BiosReleaseDate = 03/16/2007
SystemManufacturer =
SystemProductName = GT5268E
CPUID: "Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz"
MaxSpeed: 2930
CurrentSpeed: 2930
??????????????????????????????????????????????????????????????????????????????????????``

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RELEVANCY SCORE 76.4

Hello everyone,

I recently had a BSOD while watching Netflix. I did a little research of my own, and it looks like it is my Intel Graphics controller that had the problem.

PC-FUNEBRE-14_08_2015_142106,13.zip

I tried to update the driver automatically through Windows,but it told me it was already up to date. I then downloaded this driver : win64_153623.exe (version 10.18.14.4251) and tried to install manually, but I received an error that this file was not valid for my computer.

I also tried to use the Intel "manage drivers" utility, but it did not detect any drivers on my system.

Could you give me a few tips for solving this problem ? Thank you very much !

For reference I an running Windows 8.1 with all critical updates, Intel Graphics 4600 + Nvidia GTX 860M, 8Go Ram, Core i7.

A:BSOD while watching Netflix VIDEO_SCHEDULER_INTERNAL_ERROR

Please fill in your specs:
Click on user cp in the right side of the top of the page > my settings list on the left side on the page> 2nd from above.

This to make analysing easier.

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RELEVANCY SCORE 75.6

I have experienced the BSOD twice while streaming Netflix. I have no yet been able to copy down the error code displayed on the screen. Please help!

A:BSOD streaming Netflix

Hi and welcome to SForums

You have no dump files in your Corpswife.zip, please can you try again and post back.

SF Diagnostic Tool - Using for Troubleshooting






Quote:
Just press the grab all button once and wait for all the screens to appear automatically and click off one by one


Many thanks

Dave

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RELEVANCY SCORE 75.6

I just went full screen and then I got the BSOD. I tried restarting and unplugging the power cable after a shutdown. My drivers and Windows updates are up to date.

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RELEVANCY SCORE 75.2

Hi

I'm new here. I was hoping someone could help diagnose my BSOD issues.

I upgraded my video card to a MSI Radeon R9 390 recently. But my Motherboard is a Gigabyte Model: GA-870A-UD3.
It is running on PCI-e 2.0 rather than 3.0 but I don't know how to verify that this is what is causing the BSOD.

I am also running two types of RAM in my computer:
Corsair 2x 2GB RAM
Kingston 2x 8GB 1600 MT/s (PC3-12800) CL11

I have a Corsair HX650 as a powersupply. I would've thought that this PSU is sufficient for the hardware that I'm running.

I play games such as GTA V, Starcraft II, Counter Strike: GO and it crashes at random times - sometimes even in the menu screen.

Look forward to hearing back form you and telling me what type of tests I can do to try and find the root cause.

Thank you all in advance!

Zip file using the DW app: DESKTOP-0HVDDSJ-23-Jan-16_165235_03.zip

A:BSOD during gaming and sometimes when watching Netflix/Browsing

Hi kaiz0r,

Welcome to the 10forums.

The dump is inconclusive.

Code:
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
I would like some more information about your hardware.
Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

CPUMainboardMemorySPD*Graphics
*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

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RELEVANCY SCORE 75.2

Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.

A:BSOD while watching netflix, error 0x000000f4

  
Quote: Originally Posted by banes27


Hello all. First time posting on these forums, as I haven't really had a need to inquire about computer problems till more recently.

I was watching Netflix last night, when I suddenly lost access to all windows functionality. The show continued to play for about a minute, before the computer went to the BSoD. I have not used Netflix at all since the incident, but I've also not seen the error again. Hopefully this may narrow things down a bit.

I had another incident where my computer froze up while watching Netflix. I was able to ctrl+alt+dlt, but attempting to open task manager did nothing. Had to hard-resent, but no BSoD.

I've attached the zipped crash information. I was unable to save a performance monitoring file as an html doc for some reason, so I hope this is suitable. Any insight would be great. Thanks all!

Please see basic system specs below:
Windows 7 Home Premium 64bit
Intel core i5-2500K CPU @ 3.3GHZ 3.9GHz
16 GB RAM
nvidia geforece GTX 580
60 GB SSD holding windows
1 TB HDD 7200 RPM

Let me know if you guys need any other info. Thanks, again.



With only one DMP file it is almost impossible to tell if it is s one off.

I notice your avast which is often at least a contributing cause of BSOD'S . Please remove and replace your Avast with Microsoft Security Essentials AT LEAST TO TEST
http://files.avast.com/files/eng/aswclear5.exe

Microsoft Security Essentials - F... Read more

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RELEVANCY SCORE 75.2

Hello, this is a very recent problem (started less then a week ago) that Ive been having on a custom build pc that has been running flawlessly for years, the only recent hardware change was a new GPU around february.

I started getting BSOD, mostly while playing FIFA or while watching netflix last week. Eventually I formatted and instaled windows 7 (ultimate 64 bit) again but the error persisted even on the new format, eventually I started getting BSOD on boot and even on safe mode (diferent bsod errors: irql, memory management and others) so I RE formatted and installed the least amount of things possible and that ran flawlessly for two days (I played lots of games, watched lots of netflix to test it and it seemed fine) I thought the problem was fixed.

Today I was playing FIFA 15 and I got a new BSOD (IRQL LESS NOT EQUAL). Throughout this whole process I have made sure I have the latest GPU drivers, I installed new motherboard drivers on this format, I ran mem test 86 and the windows memory diagnostic and both of them showed me no errors. I am completely stumped.

BUILD:
CPU: AMD Phenom II x4 945
GPU: Nvidia Geforce GTX 950
Mother: ASUS m4a79xtd
4 GB RAM

I have attached the dump file and the DM log collector, thanks in advance for any help!

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RELEVANCY SCORE 75.2

Hey folks,

I've received a few BSOD's in the past couple days while doing what's in my title. These are the 3 messages I've received:

POOL_CORRUPTION_IN_FILE_AREA
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

I'm fairly confident that chrome or wow are culprits, but not entirely sure. I've collected 4 mini dumps, which I hope will help (attached).

I've ran a Windows memory diagnostic which came back clean. I'm using an 840 Evo SSD which I've confirmed has the latest firmware.

Any help would be greatly appreciated!

Edit: had to update my attachment, but computer crashed haha, it's up and good to go now!

A:BSOD Playing WoW and watching Netflix on Chrome

Hi,


I am extremely sorry that this thread was not attended to. There are not many people in this field.


In case you still require help, kindly respond to this thread and I will be notified via email and you should expect a response from me in 48 hours.


Regards,
Pranav

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RELEVANCY SCORE 75.2

Hello,

I have done two re-formats on my computer attempting to get rid of this blue screen error, but it keeps coming back (almost instantly). I think it usually happens when I watch netflix and close the computer without shutting down first; but it has happened a few times when I wasn't previously watching netflix.

It only occurs when I'm starting the computer, but not every time.

The last time it happened, I kept ignoring the blue screen and it eventually got to the point where I wasn't able to use the computer (couldn't save files, wouldn't connect to internet, etc.).

Anyways, any help would be greatly appreciated. I attached my dump files, but to be perfectly honest, I don't know anything about fixing computers. So please baby step me through fixing it if you can

Thank you so much,
Shannon

A:BSOD when starting computer, usually after watching netflix

Welcome aboard.

► You have two antivirus programs installed. AVG and McAfee. Your crash is directly blaming AVG.

Code:
fffff880`07c3c7c8 fffff880`06215796Unable to load image \SystemRoot\system32\DRIVERS\avgidsdrivera.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avgidsdrivera.sys
*** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
avgidsdrivera+0x15796
It is Driver Reference Table - avgidsdrivera.sys.

So you must to uninstall AVG. At the same time, McAfee is a higher level crap, and a very well known problem causer. Uninstall McAfee too. For best protection, use Microsoft Security Essentials - Free Antivirus for Windows, with Free MBAM.

► Also, Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► What I have also noticed, you have some old device drivers installed.

ATI Display Driver:

Code:
c:\windows\system32\drivers\atikmdag.sys (8.1.1.921, 5.76 MB (6,037,504 bytes), 8/18/2009 6:48 AM)
Realtek ethernet driver:

Code:
c:\windows\system32\drivers\rt64win7.sys (7.13.112.2010, 317.53 KB (325,152 bytes), 10/25/2011 2:05 AM)
If possible, try to update those, too.

Let us know the results.

Read other 7 answers
RELEVANCY SCORE 74.4

EDIT - Since i thought this post didn't post i added my info in a new thread *facepalm* adding attachments here i guess, and i don't think i can remove threads so - i guess if someone wants they can remove one of them:

Attachment 202592

Attachment 202593

Hey guys - i'm not really sure how to decode what error message this is, but here's the information my computer dumped on me - maybe you can help me figure out what's causing this. I uninstalled zonealarm already since it seemed like a common error with that - but i'd like to check it out just in case.

-----

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050031
BCP3: 00000000000006F8
BCP4: FFFFF8800F29B1A9
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031212-22900-01.dmp
C:\Users\Rheanne\AppData\Local\Temp\WER-48999-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

-----

If anyone can please help me verify what's going on i would appreciate it.

My understanding is it's a memory problem, hardware problem, or driver problem, but i'm not sure how do diagnose it.

Thanks.
~Lorena.

A:BSOD watching netflix, playing DoD online BCCode 7f

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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RELEVANCY SCORE 74.4

Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)

A:Random bsod's while watching netflix/youtube/Browsing normally

  
Quote: Originally Posted by Yeehu


Hello! I get bsod randomly while watching videos and browsing, sometimes when i try to start a game.
The blues screen says something like this : Attemp to reset display driver and recover from timeout failed

What i have checked/tried

-Gpu temps idle 25-28 C And under load about 30-50C
-Gpu voltage 0.90V Minimum / 1.20V Max

Deleted Catalyst Control thing and installed drivers manually

Deleted a windows patch that i heard could cause problems with Catalyst control center (KB2670838)


Hi Yeehu,

Welcome to the Seven Forums! We will try help the best we can!
Thanks for uploading your system information zip file. I've analysed your minidumps and the problem is with you ATI Radeon Driver.
Please follow the steps below exactly as narrated:

Run the Guru3D Display Drivers Removal Tool: Display Driver Uninstaller Download version 15.3.0.0
Download CCleaner here and run both the Cleaner and the Registry Cleaner to remove left-over keys.
Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover ATI files.
Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Restart Computer.
After restart go to: Download Drivers and install the latest ATI Package (Including the Catalyst & Crossfire Drivers - Install it all).
Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
Run CCleaner again (as ... Read more

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RELEVANCY SCORE 74.4

I continually get BSOD's while trying to play Infestation or Watch Netflix, run IE, Chrome, I've already run a Memtest86 with 0 errors. Any help would be greatly appreciated.

A:BSOD Watching Netflix, Playing Games, MEMORY_MANAGEMENT

Hello and welcome !
The majority of the dumps are showing signs of a driver misbehaving, mostly with association
to Steam, WarZ and AVG.
Please remove AVG and all of it's extensions mainly the toolbar (in each browser),
I suggest you use Microsoft Security Essentials instead.

For how many passes did you allow memtest to go through?
The following quote describes the best course of action right now, in great detail .








  
Quote: Originally Posted by Arc


Your crash dumps are not showing any finite probable cause.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.








  
Quote: Originally Posted by Arc


First run it with all the existing/installed RAM modules. If it comes with no error, all is good.

But if it starts showing errors, Stop testing. Errors/red lines means one or more RAM is faulty. But the fault may occur due to a faulty DIMM slot, too, which is a motherboard component. Using memtest86+, you can discriminate between a faulty RAM and a faulty motherboard.

How? Say you have two RAM sticks and two DIMM slots. You obtained errors at the test with all RAM sticks installed. Now, remove all the sticks but one. Test it in all the available slots, one by one. Continue the same procedure for all the available sticks.
How to make the inference that is it a... Read more

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RELEVANCY SCORE 74.4

Hello,

I get a BSOD when i'm watching streaming on the internet - the error is: driver_irql_not_less_or_equal

I've had a look for the same issues but wanted to know if you can see anything in the dump files i've attached first. It does seem like a driver issue. It was working fine yesterday but randomly today it decided to BSOD. I've installed latest video drivers.

I've attached the zipped files so you guys need to help me

Thank you.

A:BSOD - Watching Netflix, iPlayer or Yotube - driver_irql_not_less_or_e

Welcome to the forum.

Check for an update on the driver below:
Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.16384 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\YUSRA\Downloads\Compressed\05_02_2015_182649_51\020515-39998-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18700.amd64fre.win7sp1_gdr.141211-1742
Machine Name:
Kernel base = 0xfffff800`03267000 PsLoadedModuleList = 0xfffff800`034aa890
Debug session time: Thu Feb 5 22:57:30.914 2015 (UTC + 6:00)
System Uptime: 0 days 0:03:13.835
Loading Kernel Symbols
.

Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.

..............................................................
................................................................
....................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 74.4

Hello there people of sevenforums.com,

New member with a current BSOD issue I have not been able to figure out.

So far I have run MemTest for over a full day to see if any issues were occurring within the RAM but it came back with zero errors, I understand I can run the test longer as some issues occur farther down the line in time.

I have noticed that the BSOD occurs when I have something streaming at the same time as browsing the web or playing games. One thing in particular I have noticed is that there is a lag throughout the entire computer only when Netflix changes from one episode to the next and any excess input causes the BSOD to occur. Keep in mind this is about a 1 sec or less pause where it seems as though the system hiccups. This ONLY OCCURS when Netflix is streaming and I am playing or browsing online.

The games that I have made note of this occurring with are:

Hearthstone
Overwatch
Battlefield 4
Black OPS 3.

Obvious solution is just to not stream while gaming but I want to figure out the cause of these issues.

Some of the dump files loaded were from BSOD's that had occurred back in March but I didn't have the issue for some time after re-downloading all the drivers but recently it has sprung up again.

There are no heat issues as I keep track of all the temps through CPUID while gaming CPU Temps are always below

Attached is the zip file as instructed on the sticky note in the forum for BSOD.

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RELEVANCY SCORE 74.4

My brand new system is suffering BSOD while streaming video from Netflix. ONLY while streaming video from Netflix, and always 0x00000116

BlueScreenViewer shows the following info (see image below):

102811-21247-01.dmp 10/28/2011 7:13:55 PM 0x00000116 fffffa80`05fdc4e0 fffff880`0420745c 00000000`00000000 00000000`00000002 dxgkrnl.sys dxgkrnl.sys+5d000 x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\102811-21247-01.dmp 4 15 7601 304,960

Win 7 Home Prem
Asus M4A89GTD PRO
Phenom II X4 970
Gigabyte Radeon HD 6870
Corsair Vangance 4GB 9-9-9-24 (being replaced w/ G.Skill CL7 8GB)
OCZ GameXStream 700w

No OC

Thanks!
Attachment 181299

A:BSOD while streaming video from Netflix

  
Quote: Originally Posted by Putumayo


My brand new system is suffering BSOD while streaming video from Netflix. ONLY while streaming video from Netflix.

BlueScreenViewer shows the exact same info for each crash:

102811-21247-01.dmp 10/28/2011 7:13:55 PM 0x00000116 fffffa80`05fdc4e0 fffff880`0420745c 00000000`00000000 00000000`00000002 dxgkrnl.sys dxgkrnl.sys+5d000 x64 ntoskrnl.exe+7cc40 C:\Windows\Minidump\102811-21247-01.dmp 4 15 7601 304,960

Win 7 Home Prem
Asus M4A89GTD PRO
Phenom II X4 970
Gigabyte Radeon HD 6870
Corsair Vangance 4GB 9-9-9-24 (being replaced w/ G.Skill CL7 8GB)
OCZ GameXStream 700w

No OC

Thanks!


"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that... Read more

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RELEVANCY SCORE 73.6

Hi - I keep on getting random BSOD while watching Netflix, Youtube, or just simply browsing (although it's more frequent on Netflix / Youtube). This has been going on ever since my PC was built, but I just kept on ignoring them. However I want to get rid of the problem because it is interrupting my work.

I wish i could provide more details, but the errors I am getting seem pretty random. My SF zip file that is attached on this thread contains dmp files from January to this date, and it can be seen that the errors are different.

Hope you can help. Let me know what can I do to help you guys investigate the issue.
Thanks in advance! :-)

A:Frequent BSOD while watching Netflix / Youtube, random errors

Welcome to the forum.

Please remove Kaspersky, Zone Alarm and Avast!. Running multiple AV's can cause BSOD's.Revo Uninstaller "Free"Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling. This allows you to remove leftover registry entries of the software.Link to download: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert... Read more

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RELEVANCY SCORE 73.6

Hey guys,

my friends PC that she just got has been randomly BSOD'ing whenever she watches netflix (and only netflix). It doesnt always BSOD, sometimes it just completely locks up and you have to hard power cycle it because nothing is responding.

I've attached the BSOD minidumps as well as the output of msinfo32 and dxdiag. Let me know if anything else is needed.

System specs are in attachments, but heres a quick rundown
Windows 7 Home Premium (64 bit)
Gigabyte GA-970A-D3 Motherboard
AMD FX(tm)-8150 Eight-Core Processor, 3624 Mhz
16.0 GB Ram
NVIDIA GeForce GTX 570

So, here's what I've tried so far,

* since its only been affecting netflix so far I reinstalled Silverlight.
* the minidumps point to RT64win7.sys, so i reinstalled and tried 4-5 different versions of the Realtek drivers that are for the built-in card in question (currently latest driver is installed)
* tried turning off AMD Cool/Quiet and C1E support on the bios (i had a weird C1E issue on my mobo so i figured I'd at least try that)
* tested chrome, internet explorer and firefox... all have the issue.

any help on this would be greatly appreciated, this issue's been driving me up a wall.

A:BSOD STOP 101 when watching netflix (fine when gaming in bf3/Diablo 3)

on a side note,

i'm going to follow this guide on Saturday to see if its the CPU or not.
Class 101 for 0x101 Bugchecks

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RELEVANCY SCORE 73.6

Hey everybody,
I was recently watching netflix on my desktop and got a BSOD. I hadn't had any problems with my computer for months. I attempted to restart the computer, and was able to do so. However, upon restarting, I noticed that there were several problems with various components. For example, the resolution on the screen was very poor (looked like safe mode), the computer could not connect to the network, and the sound was not working. Then I got a message saying my copy of windows 7 was not genuine (I payed for it and it is genuine). I restarted the computer several more times in normal mode, got another BSOD, and then tried starting it up in safe mode. I tried to restore the computer to an earlier timepoint using windows backup and restore, but this did not help. Now I cannot even get into safe mode. The following message pops up:
Attachment 249110
Thanks for your help!

A:BSOD watching netflix. Now cannot boot up comp. Error msg attached.

Could somebody please help me with this problem? I cannot log on to windows at all.

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RELEVANCY SCORE 73.6

Can you help me guys? I tried to update the drivers, but did not work.
Thank You!

A:BSOD Watching Netflix and turning off the Laptop, error 0x19

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

BAD_POOL_HEADER (19)
The pool is already corrupt at the time of the current request.
This may or may not be due to the caller.
The internal pool links must be walked to figure out a possible cause of
the problem, and then special pool applied to the suspect tags or the driver
verifier to a suspect driver.
Arguments:
Arg1: 0000000000000022,
Arg2: 0100000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.



   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.



   Warning
Before enabling DV, make it sure that you have earlier System restore points made in... Read more

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RELEVANCY SCORE 73.6

i have a dell xps 15 L502x. it runs great, no problems with anything except streaming videos. it happens on multiple sites, Netflix being the most dangerous, and youtube the 2nd most. my computer will randomly do a sound loop for about 5-10 seconds, then bsod, it frequently says something to the effect of: "a secondary processor interrupt was not received".
this laptop has had 2 motherboard replacements, the first for a faulty power supply on the motherboard, and the second for a faulty sound card. i haven't tried a full re-install of win7 because its a nightmare. id like to avoid that at all costs.

i7 2720QM 2.2Ghz to 3.2Ghz
Nvidia GeForce 540m
intel centrino advanced-N 6230
realtek hi-def audio

im not sure what else you need to know, other than ive made sure all of my drivers are up to date- multiple times.

A:BSOD while streaming netflix + youtube, but not with gaming or DvD's

im going to assume that the files i uploaded are what you need to help me, otherwise, let me know

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RELEVANCY SCORE 72.8

I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled

A:BSOD while gaming or netflix streaming, multiple errors

  
Quote: Originally Posted by manoble522


I have been getting the BSOD for a while now. I've tried searching for ideas for a few weeks and have had no luck. I recently started playing Black Prophecy and started to get the BSOD every time I played. I also get it when streaming Netflix. I tried to make sure my drivers were up to date but I am probably missing some.

Ran memtest86+ overnight for 12 full passes and 1 90% pass. 0 errors.

Here is a list of the errors this month:
9/19 - PAGE_FAULT_IN_NONPAGED_AREA
9/19 - SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
9/17 - IRQL_NOT_LESS_OR_EQUAL
9/16 - KMODE_EXCEPTION_NOT_HANDLED
9/14 - SYSTEM_SERVICE_EXCEPTION (twice)
9/12 - IRQL_NOT_LESS_OR_EQUAL
9/8 - PAGE_FAULT_IN_NONPAGED_AREA
9/8 - DRIVER_IRQL_NOT_LESS_OR_EQUAL

Any help would be greatly appreciated!

Thanks,
Matt

Windows 7 Pro x64 OEM system builder
System built Nov 2010
Installed OS Nov 2010
Windows update enabled


Hi Matt

Majority of these caused by a year old AVG, and BitLocker Driver Encryption Driver
I would remove AVG and replace with Microsoft Security Essentials. Make sure you deal with bit locker first.

Download tools and utilities | AVG Worldwide

Virus, Spyware & Malware Protection | Microsoft Security Essentials

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RELEVANCY SCORE 72.4

Hi, recently I have been suffering system instability issues but cannot for the life of me figure out which driver is causing the problem, or if it is indeed hardware related.
I have stresstested my CPU with Prime95, my GPU with various benchmarks and have run memtest successfully. This is why I am leaning more towards the driver issues.
My Dumps and specs should be included in the zip. Help would be much appreciated.


Greetings, timpelplomp

A:BSOD while streaming Videos (youtube/Netflix) and playing games

Hello, timpelplomp and welcome to the forums. Unfortunately, I don't expect this to be a quick fix, but we will start to work on it. These are your dumps. Notice different error codes and different causes. That is many times indicative of memory problems, and one of them even blamed corrupted memory.


Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffff80002af39f1, 0, ffffffffffffffff}
Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+181 )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 1000009F, {4, 258, fffffa8006d1e040, fffff80000ba0740}
Implicit thread is now fffffa80`06d1e040
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
Followup: MachineOwner

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 3D, {fffff88002ffd040, 0, 0, fffff8801118336a}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+8d36a )

Code:
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here i... Read more

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RELEVANCY SCORE 72.4

Windows 7 Ultimate 64-bit - OEM. Hardware is a little under a year old.

A:BSoD while streaming netflix, playing any game, error 0x00000124

Stop 0x124 is a hardware error....
if you are overclocking try resetting your processor to standard settings and see if that helps ...
if you continue to get BSOD here are some more things you may want to consider ...






Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause &quo... Read more

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RELEVANCY SCORE 72.4

Edited: Posted in Wrong Format, please delete thread.

A:BSoD while streaming netflix, playing any game, error 0x00000124

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Stop 0x124 is a hardware error.... if you are overclocking try resetting your processor to standard settings and see if that helps ... if you continue to get BSOD here are some more things you may want to consider ..





Quote:
Stop 0x124 - what it means and what to try
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.
Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related drivers: video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest drivers anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specif... Read more

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RELEVANCY SCORE 71.6

Hi all,

I built my first computer about six months ago. After first completing it it never really crashed. Now, I get BSOD regularly when playing games (Civ 5, DOTA 2, Shogun 2) or when streaming netflix, just talking on skype. Here's just one of the error codes and dump files. This is a new BSOD code, the previous one was 3b or 3e. I can't quite be sure. But, I'll start recording it and post a record in these forums. Thanks for your support guys.

I'm not sure how to upload the dump file as it is in a .dmp format. Not sure if I can convert that to something.

Thanks for your time and help!

Computer Specs:
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
ASRock Z68 Extreme3 Gen3
BIOS Date: 07/29/11 20:01:22 Ver: 04.06.04
Total Memory: 8.00 GB Useable: 7.91 GB
ST500DM002-1BD142 ATA Device
(1) NVIDIA GeForce GTX 580 (2) Intel(R) HD Graphics 3000
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

A:BSOD playing games/streaming netflix multiple error codes

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have Raid update its Driver.

Memtest.





Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.



RAM - Test with Memtest86+

Driver verifier






Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so y... Read more

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RELEVANCY SCORE 70

I recently have been trying to stream on twitch, and it works for like 30 minutes-1 hour then my computer crashes.. Any help would be greatly appreciated, really want to start streaming seriously and on a schedule but can't due to this unfortunate issue that frequently occurs. I have provided my system specs on my profile under the tab "System Spec" if you need to see my setup. I will provide a screenshot of my recent crashes, and will provide them here, but I recommend looking at the screenshot as it provides a lot more information regarding the crashes. The Bug Check String that says the reason of the crashes are: SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NONPAGED_AREA, DRIVER_IRQL_NOT_LESS_OR_EQUAL, KMODE_EXCEPTION_NOT_HANDLED, ATTEMPTED_WRITE_TO_READONLY_MEMORY. Here is the screenshot I promised Screenshot Screenshot

Thanks for all the help.

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RELEVANCY SCORE 70

posted this in wrong forum, apologies.

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RELEVANCY SCORE 68.4

My brother has a COMPAQ Presario CQ50-107NR Notebook PC, it came originally with Windows Vista OEM, but I had upgraded to Windows 7 Pro x64 in January. From the looks of it the laptop was manufactured in 2008, which makes it about 4 years old.

The issues he is having is, that whenever he is streaming videos on Netflix, Hulu, for a long period of time it stops responding, then it blue screens. The same thing occurs, when he is streaming music on Pandora. Other times it occurs randomily, but it simply stop responding, and I can't click on anything which leaves me to force shut down. I am thinking it is the Hard-drive since it was originally on a previous laptop, that kept crashing and the HDDs would always spoil. I am not sure if it is the Memory I installed, but I am clueless at the moment.

The laptop used to get real hot due to the CPU fans being blocked by dirt, but I resolved it when I cleaned the heat-sink and CPU fan.

If anyone can help me resolve this issue I would greatly appreciate it.

A:BSOD watching online videos/audio streaming.

No BugChecks are being recorded for the blue screens, so that makes it difficult to debug the crashes. Since you suspect hardware and specifically the hard disks and memory, go through the following steps.If you are overclocking any hardware, please stop.

Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

Run the short and long tests with SeaTools.SeaTools for Windows

SeaTools for DOS
Monitor temperatures during the following tests. Use the following programs to monitor the temperatures. Real Temp is a good CPU temperature monitor.
Speccy - System Information - Free Download will monitor all hardware temperatures.
HWiNFO, HWiNFO32 & HWiNFO64 - Hardware Information and Analysis Tools can be inaccurate for CPU temperatures, but is a good program for GPU temperature monitoring.
Use FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net to test the graphics card GPU. Let it run until the GPU temperature... Read more

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RELEVANCY SCORE 68

I have my computer since 2012 and rarely had any problems. Suddenly BSOD while watching videos with mozilla firefox (youtube,vine etc). It has happened 5 times during the last month (23/6-21/7).
At first I thought it was flash so I uninstalled it since there were many reports online concerning its flaws. Still the problem persists and it's urgent that I use your expertise to solve it.

Thank you in advance.
This is the last error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF88001767E9D
BCP3: FFFFF8800DACCF30
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

A:BSOD while watching videos (5 times between 23/6-22/7)

Your logs are incomplete, important files are missing that we need to analyze your issue/s. Follow Blue Screen of Death (BSOD) Posting Instructions, let the tool run until it has completely finished and then upload the new logs. You may have to run it a couple of times to catch all of the info.

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RELEVANCY SCORE 67.2

I haven't noticed a exact pattern yet, it happens most when watching videos and movies, or when playing games. But it has happened at other random times.

Zip. attached.

Basic Info:
Windows 7 home premium 64bit
Original OS is the same.
Laptop is ASUS K52F
I've had this laptop for 13 months, OS is same.

A:BSOD at random times, mainly when watching videos

  
Quote: Originally Posted by padraicprince


I haven't noticed a exact pattern yet, it happens most when watching videos and movies, or when playing games. But it has happened at other random times.

Zip. attached.

Basic Info:
Windows 7 home premium 64bit
Original OS is the same.
Laptop is ASUS K52F
I've had this laptop for 13 months, OS is same.


The most recent dmp file uploaded is from sept 4, 2011. we need the more recent ones if we are to diagnose the current problem.

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RELEVANCY SCORE 66.4

I get A BSOD sometimes at various times.
Had some while gaming.
And when i just started the computer and go on the internet.
My computer is 1.5 Years old but it has good Hardware and a New VideoCard and a SSD.

Here Some info from my last Crash

Logboeknaam: System
Bron: Microsoft-Windows-Kernel-Power
Datum: 19-4-2015 20:43:03
Gebeurtenis-id:41
Taakcategorie: (63)
Niveau: Kritiek
Trefwoorden: (2)
Gebruiker: SYSTEM
Computer: Niels-GamePC
Beschrijving:
Het systeem is opnieuw opgestart zonder eerst correct te worden afgesloten. Deze fout is mogelijk veroorzaakt doordat het systeem niet meer reageert of is vastgelopen of doordat de stroom is uitgevallen.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-04-19T18:43:03.963206100Z" />
<EventRecordID>253828</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Niels-GamePC</Computer>
... Read more

A:BSOD At various times like Gaming,Internet,Watching Movies

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup tool before you upload another zip.

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RELEVANCY SCORE 66.4

I have been having this problem for some time but lately it is getting worse crashing 4-5 times a day and 3 times in the last hour.

i hope i have uploaded the right files.

Thanks for your help.

A:BSOD at all times watching vids browsing the internet

  
Quote: Originally Posted by Premal30


I have been having this problem for some time but lately it is getting worse crashing 4-5 times a day and 3 times in the last hour.

i hope i have uploaded the right files.

Thanks for your help.



I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

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RELEVANCY SCORE 66.4

Hi, so for the last few months Ive gotten a worse and worse BSOD. I noticed it first in the flight simulator when I would zoom when looking out the canopy and I would see distant enemy fighters and then I would get BSOD just as i saw them. Then Flying my RC simulator I get BCOD very quick. Now it seems when watching a TV show online and clicking on a video of something funny or interesting it will get BSOD. To me it seems as if anytime the computer is working hard on something visual it shuts down for the BSOD. Anyways here is the info needed, here is from when i restart and it shows me the "details", and following the instructions ive attached the file I made with the DM log. Thank you guys. Im considered a Newb going into this "deep" with computers but im a quick learner so I hope you will stick with me so I can get this figured out So i can start my online video editing class. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80048CF038
BCP3: 00000000B4002000
BCP4: 0000000069000135
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061414-23868-01.dmp
C:\Users\Ryan\AppData\Local\Temp\WER-80012-0.sysdata.xml

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A:BSOD Playing high demand Games or Watching/streaming videos online

These bugchecks indicate a Machine Check Exception has occurred which means the hardware has signified (via a standard messaging interface) through the processor driver that an correctable hardware error has occurred ,the system then bugchecks on purpose, the result is a 0x124 error.

It looks like a very strong indication of a bad CPU, given that all your dump files show this:


Code:
Error : DCACHEL1_DRD_ERR (Proc 0 Bank 0)
Status : 0xb400200069000135
Address : 0x0000000032c10c00
Misc. : 0x0000000000000000
A level 1 cache data read error on the primary processor of the first memory bank, this is a consistent error within your bugchecks, this is bad, especially on the first processor.

I recommend running Prime95 to find out.

Stress test your CPU with Prime95

I recommend running Prime95 for around 2 hours



   Warning

As with most stress tests your component's temperature will rapidly increase.
It is advised that you download a temperature monitoring program like HWmonitor
Keep an eye on your temperatures and stop the tests if it starts to overheat

Try taking out the CMOS battery on the motherboard then placing it back in to ensure no improper settings have been made.

Post back the results.

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RELEVANCY SCORE 64.8

I didn't get the error number from the BSODs because I keep forgetting to write them down (frustrated, I just reboot out of habit), and I couldn't replicate the issues after finding this site, but I know I'll see one within the next 3-4 days.

Here's my system and what I know about the errors:

Video: GTX 460 w/latest drivers
CPU: AMD Phenom II x6 1090t

Windows 7 x64
4GB ram


The errors have happened not during launching, but instead at seemingly random intervals while playing Just Cause 2, Fallout: NV, BF:3, and Arkham City etc. It might not occur during a 5 hour session, or I might see it happen 7 times in a half hour session.

It never happens watching Netflix or Youtube, but has happened watching Hulu/various news sites.

Sometimes, I have seen another kind of crash that doesn't go BSOD, but after whatever program I'm using crashes to the desktop, my web browsers all "crash" to an unbrowsable state in which there are flickers and diagonal lines running through everything within the window. IE/Chrome don't seem to be able to display even text without this issue--however my desktop itself displays just fine.

I've stress tested my machine with everything out there and nothing pings as an issue. I'm pretty sure I've updated all the drivers, but who knows!

A:BSOD at random times during gaming, some video streaming.

Invadertim, sorry to say, but the crash dumps you posted, the latest one is of February this year. Analyzing those will not solve your today's problem.
Attachment 234750

Try forcing minidump on crash, and post it in the next time.
Go to Advance System Setting
Under Performance .. click on setting ...
Go to Advanced Tab and then under virtual memory click change
check "Automatically Manage paging file size for all drives"..... click Ok and ok
and if asked to restart do so....

Now you should be able to create a minidump (By Centaur78).

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RELEVANCY SCORE 64.8

SYSTEM_SERVICE_EXCEPTION
SYSTEM_THREAD_EXCEPTION_NOT+HANDLED

I've recently added a few parts to my PC, including a new Motherboard, CPU(heatsink), DVD/CD driver, and RAM. Turned the PC on, started to play games just fine, and I wanted to test my PC so I started live streaming while playing "Mount and Blade" not a very graphics intensive game but streaming causes some stress. The BSOD happens after 5min-1hr of gameplay or live streaming(movies). Hoping one of you can help me out, this is my first CPU, Mobo building.

Things I've tried, I've ran a memtest and passed 6 tests.
Reformatted, clean installation of drivers.
Tested CPU, passed.(two tests at once, a digital storm tool that came with my orginal computer)

File attached is all the information.
Any comments or insight will help,
thank you in advance!

A:BSOD, Freezing(three times) during live streaming games.

bump

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RELEVANCY SCORE 64.8

I have been searching all over and cannot find a solution. ANY help is appreciated.
BSOD screen always lists AvidmboxPro.sys as the culprit. I use my Avid Mbox Pro for recording music with Avid ProTools. I haven't recorded music on my pc in 6 months. But, I still use the Avid Mbox Pro it as my default soundcard. I am literally getting this screen at least 3 times a day. Can someone please help me fix this?I attached the recommended BSOD death upload + a jpg shot of the actual blue screen. I just enabled minidumps that's why there is only one entry.
Thank You!

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RELEVANCY SCORE 63.6

I'm about to get a cable broadband connection into my house and don't know how to hook up my old Sony trinitron tv up so I can watch Netflix. Also need a wifi router.

A:Watching Netflix on old crt tv

I'm about to get a cable broadband connection into my house and don't know how to hook up my old Sony trinitron tv up so I can watch Netflix. Also need a wifi router.Are you looking to hook up a computer? Or are you looking to use ANY device to hook to the TV to watch Netflix?If you are talking about the latter, then there are number of devices that will hook to an old CRT TV by way of a standard composite (i.e. yellow "RCA" jack) or maybe even an S-Video jack since your CRT Trinitron TV likely does not have HDMI or component (red-green-blue RCA jacks). If nothing else, Wii can hook up to CRT TVs and you can watch Netflix through your Wii. Also, older Roku devices (but not the Roku 3 it appears) can hook up to older analog connectors and they offer a Netflix "channel".If you are talking about a computer, then you will either need a graphics card that support output to a composite video connection or you will need a converter that will go from VGA to composite (or S-Video) or even DVI/HDMI to composite (or S-Video).If you clarify what you specifically want to do, then I might be able to provide more specific guidance. Also, it would help if you listed what specific input connections you have on the TV and if you want to use a computer, what specific output options you have on the computer (i.e. brand/model of computer).

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RELEVANCY SCORE 63.2

windows 7 too many restarts while watching netflix
 

A:Problem while watching netflix

Can you be more specific. Does your computer automatically restart? Or is restarting the only way to get the computer back to a usable condition?
 

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RELEVANCY SCORE 62.4

Everytime I watch a video..either it be youtube, netflix or whatever...except DVDS on my laptop...my computer freezes!! Then I sometimes get a message that my display driver stopped working...WHY? This just started happening like 3 weeks ago and I;ve had my laptop for just a year.
 

A:PC Freezing while watching Youtube, Netflix, etc

Intel Core 2 Duo T6600 2.20GHz processor and 4GB of DDR2 memory (maximum 8GB) mated to Intel graphics media accelerator graphics,
what do u mean old? this just started happening out of the blue... laptop is barely a year old.
 

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RELEVANCY SCORE 62.4

? OS - Windows 7
? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM version that I purchased from a retailer
? Age of system (hardware) Motherboard, ram, hdd, gpu all under 6 months, psu and cpu 1 year
? Age of OS installation - have you re-installed the OS? 2 months ago

? CPU AMD Phenom II x6 1055T
? Video Card AMD Radeon HD 5830
? MotherBoard ASUS M4A89GTD
? Power Supply - brand & wattage Corsair 650tx

? System Manufacturer Me
? Exact model number (if laptop, check label on bottom) none


I have tried two kits of ram (the first showed errors, which is why I switched, but I guess that didn't fix it)
I am also using a new gpu since the first crashes started, and the motherboard is only 1 month old.

Ignore the 0x119 bugcheck, this was caused by a poorly coded application.


So ruling out ram, gpu, mobo, and OS installation, what could be causing this?
All bsods occurred while watching Netflix, and I run my browsers in sandboxie.
Since this is a privilege error most likely, and sandboxie intercepts the kernel to keep my system secure, could this be the cause?
I will not uninstall sandboxie, don't waste your time suggesting it.
Just want to know if it's a possibility.

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RELEVANCY SCORE 62.4

I get this immense ping problem while my GF is watching netflix. My broadband connection is 150mbps, so it should let me play games without problems. I can watch multiple streams on my computer and its fine, its only when she is using either chromecast or apple tv I have this problem. E.g DOTA and other games are basically unplayable. Link to a small ping log: https://pastebin.com/9CtdQUB1
 

A:High ping when watching Netflix

Is the computer youre using to play these games connected via wifi or LAN?

Make and model of your router and modem would be helpful as well.
 

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