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Re: Tecra S5 does not boot at all

Q: Re: Tecra S5 does not boot at all

After upgrading to win7 and having sometimes a bleu screen when starting up the following happened.

After once more blue screen the laptop does not startup at all.

The only thing happens , is that I see the upstartscreen (in touch with tomorrow TOSHIBA) and icons at the underside of the screen indicating the drives. Then nothing happens any more, it doe not start up.

I can by entering F12 in a new startup procedure change to startup via CD rom, but this also has no effect.

Also it is not possible to enter the bios (esc + F1).

The keyboard is functioning because,after a while every touch result is a short " beep" .

I have removed the battery for a while and tried again with no result.

Can I put my laptop by the trash ore is there a possibility to bring it to live again

Thanks in advance, Jos

Preferred Solution: Re: Tecra S5 does not boot at all

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A: Re: Tecra S5 does not boot at all

On this virtual way it is not easy to offer some exact diagnostic but somehow I feel BIOS is screwed up.
Disconnect AC adapter, remove battery and press power button for 20 seconds. After doing this connect AC power supply only and start your notebook again.

I don't have this notebook model and I?m not sure about entering BIOS but try also with F2.

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My laptop will not boot up.
When I plug in the PSU the green LED at the front of palm rest (far left LED) flashes slowly on and off.
No other LED lights are on at all. Pressing the power on button produces no effect.

Please can anyone advise what the problem might be with this laptop.

"Perhaps someone knows if that particular "sequence" of flashing is listed as meaning any particular problem lease.

Your kind help in this matter would be appreciated .

Thank you

A:Tecra A10 won't boot up

There must be definitely a hardware malfunction.

>"Perhaps someone knows if that particular "sequence" of flashing is listed as meaning any particular problem lease.

Knowing that you can read the blinking code using the following procedure:

The short blinking means 0 and long means 1.
The code might be something like 0001 0001

Error code starts with LSB (least significant bit) therefore the error code has to be read starting with last bit. This means that the code: 0001 0001 would appear as 1000 1000
This code you have to transform in HEX and you will get the error code.

But in my opinion even if you would know what cause this problem, mostly it?s some motherboard malfunction (maybe also a part connected to motherboard like RAM module) and this means that the whole part needs to be replaced.

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Dear forum members

The above laptop turns on but does not boot. The power light flashes amber twice and then green.

Please does anyone know what might be be issue in this case.

Please does anyone know if this particular light flash sequence indicates anything in particular.
Any help would be greatly appreciated
With thanks

A:Tecra A10-16D does not boot

Does the same happen when you remove battery and start notebook with AC power supply only?

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how can I boot from CD/DVD is the OS is not working an I can't access the Toshiba Hardware Setup tool in Windows?
If I press F1 I can only change Date and Time but no boot order.
Is there a special key to boot from CD/DVD?


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On startup laptop stays at first boot screen.
The Red "In touch with tomorrow, Toshiba" logo. with the six icons below and the intel logo in the bottom right corner.
I can't get the laptop to advance past this screen.

This message comes up if you hold down 'n' as it turns on:
Intel Boot agent GE v1.2.45
copyright etc,
PXE-E61:media test failure, check cable
PXE-MOF: Exiting Intel boot agent

I should also add that this happened after my computer had flicked itself of while I was watching a movie, and since then hasn't restarted.

Basically I was wondering whether this was an obvious signal of a specific hardware malfunction or whether I would have to take it to a repair shop to find out.

A:Boot Issue on Tecra M9


When notebook starts it will be checked which bootable device is defined as first one. If there is some problem then will be checked the second and so on.
Mostly HDD is set as first one, optical disc drive as third and so on. There is also LAN device and this message you see on the screen is evidence that notebook tries to start using LAN device as bootable device.

To be honest I don't know what is wrong there but fact is that all devices listed in front of LAN cannot be used as bootable device. The question is why HDD cannot be used as bootable device.
For some reason your Tecra cannot access HDD.

Is HDD recognized properly in BIOS settings?
If you have some bootable CD or DVD (Linux, or Windows installation disc), check if HDD is visible/available for installation.

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Hello there,

so I've recently bought this Toshiba Tecra S11 on eBay and I've sucessfully installed Windows 10 on it but one day I noticed that my built in Webcam doesn't show up at all. So I asked google about it and it said the webcam could be disabled inside the BIOS. So I shut the Laptop down and tried to boot into BIOS but nothing happend, it just booted into Windows... I've tried F1, F2, F11, F12 and every possible combination and nothing worked. After more research on google I've read that if there is only set a supervisor password you need to boot while holding doen the INS Key - which I did but as you can guess it doesn't work. So to sum up I've never seen even a field to type in a BIOS protecting password!

So my question is how can I boot into my BIOS and is it possible to reset these Passwords?


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I would like to do a processor upgrade for my Tecra A11 11N from the i5-430M to a probably much faster i5.I thought the i5-580M would do, but the laptop did not boot when i installed this processor.

I reverted back to the 430M, did some research on the internet and found out that the 580M has a very high FSB speed and that is what probably made it not to work/incompatible with my machine.


and also at http://ark.intel.com/

Now i went back to the computer shop,returned the 580M and got an i5-560M as i compared it's specs and saw it would be compatible as it has the same FSB speed with the 430M.

I then later on in the day tried to install this cpu as an upgrade BUT alas!
I was left dumfounded.Processors in the same familly line are supposed to be compatible with one another provided:Lithography, FSB and socket type are similar.

Or what am i missing here?
I have done processor upgrades in many instances for both desktops and laptops and this is the first one that has left me with no words to say!

please offer some help/advice.


+Message was edited+

A:Tecra A11-11N does not boot after CPU upgrade


Would recommend checking this Toshiba doc:

+Can I upgrade th CPU, Display or Mainboard in my Toshiba Notebook?+

The CPU upgrade is not supported (officially).
The point is that even if the chipset would support the new CPU, it could be possible that the notebook would not boot up due to compatibility problems between BIOS or other components on the motherboard and new CPU.

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I've bought a OCZ Vertex 460 SSD for Tecra Z50-A-180 but system not booted with this device.

Bios detect SSD but not found any boot system.

I have cloned old HDD to SSD but system not start with SSD.

I have installed 1.03 firmware on OCZ.

I look answer.


A:Tecra Z50-A-180 does not boot using new OCZ Vertex 460 SSD

What program did you use to clone?
Maybe it is not compatible with the Windows version.

If you load a fresh copy of Windows or Ubuntu onto the SSD can it boot?

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I've got "new-old" computer at work and I want to increase perfomance of z50 so I wanted to change HDD for SSHD or SSD (i got both of them). But i have big trouble with booting OS on both of them. User before me used Bitlocker function.

Completely new system on HDD is working fine. The problem is when i switch orginal HDD with any other disk. I am installing WIN 10 PRO on new SSHD and it everything as usual to the moment when computer restarts after complete installation. Z50 after restart is not able to boot itself with new disk and it shows " Insert system disk in drive ..." I've tried everything i found and still didn't manage to run OS on new SSHD.

Maybe someone has any ideas as to what the problem might be?


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I'm havoing problems with my Tecra M2 again. can anyone point me in the right direction in terms of fault finding, I have had a look at the forum and threads associated with the Tecra range but cannot find any threads that match my problem.

In a short space of time, less than three days, I had a problem that started with the laptp re booting when it was moved to now not booting up at all. All the indicator lights are doing what I expect of them with the eception of the HDD indicator which does not illuminate when starting the boot sequence. Does this mean that my HDD or the connection to the HDD has failed, any fault finding steps that I can follow to confirm or deny my fears would be greatly appreciated.

A:Tecra M2 wont boot


If the HDD is faulty, then you should not be able to boot the OS but you should be able to see the BIOS splash screen.
Can you see this? Are you abele to access the BIOS?
Please check this!

To access the BIOS press ESC and F1 immediately after the notebook has been powered up! If this is not possible then there could be something wrong with the motherboard or other hardware part like RAM.

If you are able to access the BIOS, then you should check if the HDD is recognized in BIOS.
You can also use the tool called Drive Fitness Test in order to check the HDD!

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Hello everybody,

I'm facing a really weird issue with a Toshiba Tecra S3 laptop.

The machine is equipped with a Hitachi Travelstar 100GB SATA HDD and is running Windows XP.

The machine still sees some heavy use with some very expensive proprietary Siemens automation equipment.

The customer, which this machine belongs to, asked me to install a bigger SSD since he's about to run out of disk space.

I went ahead and created a disk image using a 32bit version of Clonezilla, switched out the 100GB HDD and installed a 500GB Samsung EVO 850 SSD.

The SSD is recognized by the BIOS. I was also able to restore the Clonezilla image to the SSD without any problems.

However, I'm unable to boot Windows XP from the SSD.

After a few seconds of booting, XP craps out with the dreaded 0x0000007b BSOD, also known as INACCESIBLE_BOOT_DEVICE.

Since I only swapped out the HDD for a SSD, XP should still be able to boot using the regular iastor.sys chipset driver, right?

I checked the BIOS and the SATA port is setup as "JBOD", so no software RAID is activated.

Just for kicks, I changed the setting to "RAID", but of course this didn't change anything.

I also tried a repair installation of XP and tried feeding the XP setup the Toshiba RAID controller driver available for download from Toshiba's support site.
I can install the driver, but the setup still won't find any disks.

I also tried another version of the Intel iastor.sys driver, both in SATA-Modes JBOD and RAID, bu... Read more

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I replaced my laptop battery and once I installed the battery pack with a non-Toshiba compatible battery my laptop won't boot from the battery alone (Tecra S10-114) After the boot was done by AC adaptor (without fitting the battery), I installed it and the OS (WIN7 Professional) recognize and charge the battery regularly.

I can unplug the AC and the laptop working very well until there is enough battery power. Battery specs are almost similar than original (10.8V 5100mAh - PA3588U 1BRS) - 10.8V 5200mAh replacement for Toshiba battery PA3588U-1BRS, PA3356U, etc.

Can you help me to understand why there is just this boot issue and the rest working OK?
Do you have any solution?


A:Tecra S10 -I cannot boot from the battery alone

>I replaced my laptop battery and once I installed the battery pack with a non-Toshiba compatible battery my laptop won't boot from the battery alone

Maybe you should use a Toshiba original battery.
Get in contact with Toshiba ASP in your country who could send you a right and original part which would be compatible with the notebook.

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For the past few days i have been working on a Toshiba Tecra A11 - 17C PTSE0E - 02W01GEN.

I work at a secondary school and we have about 15 of these laptops. I was not the person who did the origonal installation and that person has no left.

One of the computers needed a re-build. We use a LAN installation of windows 7 so i set prioraty device as the network card save it and re-boot.

It then comes up with the error message PXE-E61 Media Test Failed, Check cable.
Now i know the netowrk card is working fine beuse it was working before i did any messing around.

I then checked the other laptops and i get the same error PXE-E61 Media Test Failed, Check cable and they all have fully working network ports.

So i thought ok there is somthing in the BIOS.
I could not find anything appart from an enable lan option that is enabled.

One Suggestion was to Rest the BIOS to default and then format the Hard Drive.
So i thought ok well first i will try it with the BIOS reset if that did not work i will do a format.

So after that didn't work i thought ok i will just clone a working laptop with clonezilla.

So i did that i get to the windows flag then instantly Blue Screen of death i can not read it it is way too fast.

I then thought ok i will swap hard drives with the working one. The working one boots the clone Hard Drive fine no errors at all but the hard drive from the working pc loads the windows flag then blue screen of death.

I then used a P... Read more

A:Tecra A11 - 17C - Unable to boot from LAN

The error PXE-E61 Media Test Failed, Check cable means that the notebook tried to boot from LAN but the installation setup could not proceed.
I?m not quite sure why but probably there is something wrong with the PXE server settings, etc?

Are you 100% sure that PXE server has been setup correctly?
If not check this.

> I then used a Product Recovery Disk now this is a windows XP disk so it is usless. But i did it any way and same thing again It runs the disk fine installs XP fine but windows flag and blue screen of death.

Fact is that Win XP installation could be finished and this means that HDD should be ok.
The BSOD could be caused due to wrong or incompatible software / driver which is part of the recovery disk

Are you sure that the Win XP recovery disk you have used was the right one?

How about installation using fresh Windows 7 system using Microsoft disk?

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This is strange, sometimes it boots up correctly, but some others I wont boot at all. No matter if I'm only on AC, battery or booth, the power on led will light but nothing happens and I can't hear the typical sound of the hard disc running.

Apart from that, I've detected that with the system on if I knock on the flat areas on the sides of the touch panel the laptop reboots and the screen shows artefacts.

A:Tecra M1 won't boot up at times

Sounds to me like hardware problem? something like motherboard issue? maybe power supply electronic fault or graphic card problem. I?m thinking about the GPU issue because of the artefacts which occur on the screen.

What do you think about that?

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Hello all,
I'm having an odd problem with a Tecra A6 I picked up recently to refurb in that it will not boot with a battery only: It boots only when the AC/Mains is also connected, however it will finish booting on battery alone (and runs fine) with the AC cord removed soon after pressing the power button. It's just on battery alone that I get no response from pressing the power on button (so the mains has to be attached at that very first stage or I get nothing at all).

Now I'm wondering if maybe its the voltage of the battery? It seems there are 2 options for this model, one at 10.8v and the other at 11.1v. With Windows loaded and Hardware Monitor running it reports the battery is at 0% wear level and charges up fully (so I do not think the battery is faulty), however it states the battery is running at *11.1v,* but the battery installed is in fact the *10.8v* model. Could that be preventing power on with battery only?

Further info on the model I have:
Tecra A6 PTA60E-0EJ013EN
CPU: Intel Core 2 Duo T7200 2.0 Ghz
2 Gb Ram.

Thanks in advance for any help on this one. Main thing I'd like to know is if I do need an 11.1v battery to run this model properly (and get it to power on) on battery alone. If the voltage makes no difference then I guess it must be an odd motherboard issue and I need not bother buying a new battery.

A:Tecra A6 does not boot with Battery only

Update on this one:

It appears the battery is likely faulty: I didn't leave it to run on battery only for long for initial tests so I thought I'd run it down, recharge, then see if that helps. I turned off all the power save settings then left it without the AC attached, however, in spite of reporting a full charge before the AC was removed ,the laptop switched itself off after only 5 minutes or so. On reboot (with AC attached again) the battery is reported as flat!

I have it on charge right now but the battery is *not* getting warm (it did the first time I installed it) so I figure either the battery or the mainboard is reporting the charge level wrong (this is a used battery btw, though it is a genuine Toshiba model, not a dodgy oem import).

Will have to buy another battery and see if the same thing happens (I'll know then if it's the motherboard), but in the meantime if anyone can let me know if the voltage does matter I would appreciate it.

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Hello. I have this Tecra 8100 I'm thinking of selling for parts, because I'm mad with it. But before doing that, I ask here as a last measure.

It seems the "power" section of the notebook works fine: If I plug the power supply, the "dc in" and "battery" leds lights up, and the "battery" led even go from orange to green when the battery gets charged.

If I press the "power on" button, the "power" led lights up. The hard drive starts to spin. The fan does nothing, and no 'beep' is heard at all. Also, the screen shows nothing. External VGA output or TV output shows nothing, too. I repeat that NO BEEP is heard, until...

I close the lid. A long beep is heard when I close the lid, but no trace of image on the screen.

I have changed or upgraded nothing of the notebook: memory, CPU, etc.

I opened and took of every piece of it: motherboard, internal battery, sound board, leds and buttons board... and tried to connect them our of the case so t could be a short circuit with no luck at all.

Could it be a BIOS problem?

Can the BIOS be reflashed in this state, like the AWARD BIOS?

Is there any keys or buttons I could press to enter some kind of diagnose or service mode?


A:Tecra 8100 doesn't boot.

I had this trouble too and I don't know if it will help you, but I have changed the memory card and it works fine now.

meanwhile, we have the same notbook, can you tell me where you have found the motherboard driver? if you can give me the right link,you will help me a lot. thanks

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Having some problems with the win 8 pro dvd included with my laptop.

Bios mode is set as UEFI + Secure boot, win 8 pro dvd starts and i can start recovery, after a while it asks for disc 2 and starts recovering win 8.

After completion and reboot, it won't boot and just shows toshiba logo.

Factory hdd is replaced with SSD OCZ VERTEX 4 regonized by bios.

What could be the issue?

A:Re: Tecra R950-18F: Win 8 Pro does not boot from new SSD drive

>Factory HDD is replaced with SSD OCZ VERTEX 4 recognized by Bios.

Do you have the same problems booting the Win 8 using the original HDD equipped with Tecra R950?

From my point of view it could be possible that notebook does not boot correctly due to the new SSD drive.

I would recommend checking the previous HDD.
If notebook would boot properly, then the problem is related to the new SSD drive.

In some cases it could be possible that the SSD firmware needs to be updated.

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I left my laptop, model Tecra S1, Toshiba, on for around three days and after I hear this buzzing sound at bottom left of my laptop. After the computer freezes so I turned it off and i decided to cool it off for 20 min. 20 min passed and I turned on the computer and it wouldn't boot unless if I used "Secondary Hard Drive" in the booting menu. So, I tried using recovery CDs but I noticed that it took a while to recover (around 3 more times slower than usual). After the recovery, I tried to turn it on but the message, "please insert bootable cd," or something like that over and over. If I try to go to primary or secondary hard drive options from the booting menu, it says error has occured please press ctrl+alt+del to restart computer. Thank you for the support.

Does anyone know what is located inside the bottom left of the laptop, Tecra S1? I'm guessing it is the hard drive seeing how it makes a buzzing sound (like when a disk spins but it's getting scratched) and the laptop won't let me install anything on it.

A:Tecra S1: Unable to boot properly

I'd guess hard drive failure. I doubt you could fix it yourself, though, unless you know how. cuz it's probably hard. BTW, if you got something to add to your unanswered post, you can just hit the 'edit' button at the bottom right of your post and add it instead of making a whole new post.

hope this helps, however it can


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The school where i work have a TECRA R950
when i boot the latop i have a password (it's not a bios password) but i don't know him
how can i proceed to reset this password ?
thank's for the answer

A:Password on boot TECRA R950

when i boot the latop i have a password (it's not a bios password)

Why do you think that this isn’t a BIOS password.
Are you able to access the BIOS pressing F2 button?

If not, the notebook is secured by BIOS password and such unknown BIOS password can be removed only by authorized service provider…

If you don’t know the password, you will need to ask the ASP for help

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I have installed Windows 7 (from the hidden recovery section of the hardrive) on my new Tecra S11. I would like to know whether I can use the Windows XP
recovery media provided by Toshiba to create a dual boot Windows 7/Windows XP rather than reverting to XP?

A:Re: Tecra S11 - Dual boot Windows 7 and XP

Hi dualboot,

As far as I know it?s not possible to create a dual boot with Windows 7 and XP recovery disk from Toshiba. The problem is that the recovery disk wipes the whole HDD so there is no option to create a dual boot with an other operating system.

If you want XP too you need a normal XP installation disk from Microsoft or you use the XP virtualization mode from Windows 7 if some applications don?t run on Windows 7. ;)

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I have a Toshiba Tecra S1. On boot-up, after POST, I get this message on a black background:
E+ Err 5!
Run Recover!

My web-searches have come up empty on this message. I am able to write an image to the hard drive, and this image works properly on 9 other Toshiba Tecra S1 laptops.

Any guidance is deeply appreciated.

Thanks in advance.

A:Toshiba Tecra S1 odd boot error

A bad hard drive may cause this. Start here first

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Today I installed Windows 8.1 from CD. I also followed the instructions and switched from legacy BIOS to UEFI.
The installation was succesfull but now the BIOS boots slowly. After almost 1 minute staring at the Toshiba logo, Windows 8 starts.

I cannot find the solution.
There's one thing that's strange: I see several partitions on the harddrive, in this order:
1,00 Gb (OK, Recovery partition)
100 Mb (EFI system partition)
455,46 NTFS
9,08 Gb (OK, Recovery partition)

Help or hints very welcome.

thanks & greetings

A:Tecra Z50-A-11Q - slow boot after Win 8.1 install

Solved, because after installing 196 Windows Updates it suddenly boots fast. (VERY fast)

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Toshiba Tecra Z50, i5, 16GB RAM, Intel Graphics, Full HD scree, Seagate Momentus 1TB, Windows 10 Pro (previously: W7 Pro), model PT544E. Bought in end-October

I got a problem for ~8 weeks now. In the end of Feb W10 downloaded some update.

Ever since the laptop which previously took to start ~35 secs, takes ~35 minutes to start now! (so, precisely 60 times slower!).

It takes at an least 3-4 minutes for the ?light-blue? windows wheel to keep turning around before login screen shows. Then, after putting in the password it takes the machine about 25-30 minutes to get to the task bar status. Before that happens, completely blank screen, nothing happens, no reaction to anything (mouse/trackpad/trackpoint cursor is visible though and moves, but no action like clicking etc. results in anything. Just a blank screen for an at least 25 minutes. In the meantime a message: "infineon security platform taskbar notification icon creation failed 80004005" plus two options "cancel" or "repeat". Repeat does not help. After Cancel ? as said before ? 25 minutes a blank screen. I noted that if I left pc unattended on its own for 25 minutes before putting in login/password, it will get to task bar status almost immediately then.

This is most frustrating as in the office I just have to keep staring at this da*n pc for 25 minutes, while my colleagues around diligently work and it could be like that for a week or two, but not for two months and everybody is mu... Read more

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Hello, I have a Tecra 8000 laptop 400Mhz, 128MB Ram, Win 2k pro. I was given a 128 MB RAM chip and I installed it and I had no boot up. I took out the chip and restarted the computer and I still don't have boot up also no display. I pushed the reset button and yes, you guessed it, no boot up. Is there any other tricks I can try?

A:Tecra 8000 No Boot after Ram upgrade

Hi there -

By "no boot up", do you mean it hangs, or do you not even have power? If you have power, have you double checked your original RAM to make sure it is seated properly?

Hope that helps.

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recently I've bought a new battery for my Tecra (the original one was able to power the laptop for less than 10 minutes).
When I put the new battery (which is fully charged) into my laptop and try to power up, the system hangs with black screen
and blinking text cursor '_' in the top left corner, before the windows xp starts.
It happens with or without AC/DC adaptor connected.
If I replace the new battery with the old one, or remove it and boot on AC/DC power, the system boots properly.
If I boot on AC power, and insert the new battery and disconnect AC power I can work until the next boot - so it seems that
the new battery is OK.
the new battery is not genuine toshiba but WhiteEnergy. I waS using this brand with my previous sattelite and was working ok.
Do you have anny suggestions or settings to change ?
The symptoms are quite weired for me.

A:Tecra S5 doesn't boot on new battery

> The symptoms are quite weired for me.
For me too. Settings to change? I really don?t know what kind of settings can make the whole thing better.
When you start your notebook on battery power supply only, can you enter BIOS settings?
Have you tried to set it to ?default settings? and check if anything will change?

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Hello everyone,

Hardware system is Toshiba Tecra Z50-A-11Q

I have trouble booting from external USB DVD drive (Samsung) connected to my Tecra Z50. This happens with different DVD's containing Windows 8.1 and Linux Mint 18.2 in the drive.
The disks and drive are OK, since they do their job on an other machine (Acer PC).
Funny thing is, that the drive gets connected when I am logged onto the system: I can read and copy what is on it.
It's just at boottime that the drive is not accessible.
I have been tinkering with various BIOS settings to no avail:

Bios version 3.20
boot order USB ODD; HDD SSD; USB memory
boot type mode CSM boot
secure boot no; TPM enabled (or disabled does not chnage anything).

I'd be very happy with some advice or clues.

TIA, jan

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Hi everyone

I bought a OEM battery for my tecra and now the laptop freezes during boot (the screen stays black with an underscore blinking) with the battery plugged in.
I have to remove the battery, connect the AC adapater, turn on the laptop and, only after it loads windows, then plug the battery.

Any idea?

Thank you

A:Tecra M10 freezes during boot with new OEM battery

> I bought a OEM battery for my tecra and now the laptop freezes during boot (the screen stays black with an underscore blinking) with the battery plugged in.

In most cases the blinking underscore is related to faulty HDD or RAM issue.
In my case the HDD was faulty and therefore I got similar notebook symptom.

I?m not quite sure where the connection between blinking underscore and the new battery is but the whole computer world is really strange sometimes and many strange things can happen? so maybe the new battery is faulty?

Did you notice this issue with the old battery?
If not, then I would recommend testing other battery? maybe it helps?

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Dear forum
I used Easeus todo backup to back up my OS .
Later I foolishly formatted the hard drive probably erasing important boot sector/partition that may have existed.

After this I "restored" the windows 7 image file to my laptop

Unfortunately it will not boot

When I start the laptop I get the message "insert system disk......then press any key.

Does anyone know is there anyway I can now make my windows 7 bootable again please

A:Tecra A10 wont boot windows 7

If you have deleted the boot sector then this should be helpful [http://support.microsoft.com/kb/927392]

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G'day to one and all.

I have a TECRA S2 running XP SP3.
All was well till I went to a mates place with it and plugged in the power supply and it would not turn on at all and no LED's even,

I removed the battery and then tried again and then the power and battery LED's flash together but nothing else would happen.

Tried several times with the battery in and out with the same results.
I disconnecter the power supply before removing or installing battery.

Don't even get to BIOS or a display. I put the HDD in a caddy and it is accessable.

A:Tecra S2 - Power and battery LED's flashing - No boot

> All was well till I went to a mates place with it and plugged in the power supply
Did you use the right AC adaptor?

To be honest it looks like a motherboard malfunction? possibly power supply electronic issue.
the power indicator would start to flash amber if voltage of AC adaptor is abnormal or computer power supply malfunctions.

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How the hell do you access the BOOT Menu on the Tecra R Series?

And why isn't this documented in the Operating Manual (Toshiba)?


A:BOOT Menu Access Tecra R Series


As far as I know boot menu is accessible if you press F12 at start-up.
Choose bootable device using up and down arrows and confirm with ENTER.

Check it out.

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I seem to have lost the display drivers to my Tecra 8100.

Since I attempted to use an extra screen which worked fine until I came to boot up the following day when it would only boot up in Safe Mode.
What have I done wrong and how can I rectify it?

Driver detective doesn't work, just comes up as having performed an illegal action.

A:Tecra 8100 only boot up in safe mode


Have you checked the Toshiba website?
I doubt this because there you can download all drivers.

Check this:
http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
The driver you can find in *Archive*


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I have a Toshiba Tecra 500CDT which i received as a gift about 4-6 years ago. It runs Windows 98. I barely used it so i stored it away. I recently dusted it off and started using it as a notebook. I just tried to install a wireless card (without the installation CD, got this card from a cousin). A belkin wifi card. I was having troubles getting the card to work so i opened the Device Manager and found that there was a conflict from the PCMIA slot whenever the card was in. I believe it was a port called (COM2)? I opened that device properties and reassigned the I/O numbers to accommodate the card and it gave no errors. It told me to restart the labtop so i did that. And here is where i am having my problem.

after it shut down and went to reboot, the screen just turned off and the hard drive stopped running. I left it like that thinking maybe it was supposed to do that but after three hours i turned it off. Now it wont boot period. I hit the "on" button and it starts the CD drive, but not the HDD. The screen doesn't do anything either.

I don't know what to do. I need this labtop but it wont work. I don't have the money to go buy another one so...

I have tried a windows 98 boot disk (floppy) but the labtop did nothing. It remained boot-less.


A:Toshiba Tecra 500CDT boot problems

Try removing the wireless card and see if you can boot into Safe Mode.

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My company has purchased Tecra R940 laptops and are replacing the existing HDD with Kingston SSDNow 200 V+ 120GB SSD drives. On a test unit after installing the SSD, the laptop was rebuilt with our corporate image (Windows 7 x64) which completed successfully.

Post build however a number of issues are apparent:

1. Occasionally during a reboot, the laptop will post and then hang at the "starting windows" screen before the Windows logo animation is displayed and with the hard drive light on solid. After a period of time an Windows recovery is attempted and eventually an error reported:

Status: 0xc00000e9
Info: An unexpected I/O error has occurred

This issue does not occur at every boot but once in every 2 or 3.

2. The following error is logged in the Windows System log

Source: ATAPI
Event ID: 11
Description: The driver detected a controller error on \Device\Ide\IdePort0

I have tried the following in order to resolve the issue:

1. Upgraded the R940 BIOS to latest available (6.40).
2. Confirmed that the BIOS SATA Controller Mode is set to AHCI.
3. Confirmed there are no available SSD drive firmware updates.
4. Installed the latest Intel Rapid Storage Technology Driver from Toshiba (
5. Tried an alternate SSD. Same errors noted, so not a faulty SSD.
6. Tried the SSD in a Toshiba Portege R930. In this case the errors above are not apparent.
7. Reinstalled the original HDD. In this case the errors above are not apparent.
8. C... Read more

A:Tecra R940 with SSD Windows 7 boot failure

Specific corporate images installation is always full of risk and pretty often there are different problems. As far as I know in the past Toshiba has created special recovery images for certain companies who ordered specific number of notebooks for employees.

On this virtual way it is not easy to say what is wrong there but I would like to know if you have tried to install clean Win7 OS using original Microsoft disc.

I mean it must be possible to install clean Win7 on newer notebook models. I tested it on my Satellite U940 and it works well. I had just some troubles with Toshiba specific stuff (tools and utilities) but it was not so important and work with Win7 was possible anyway.

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respected sir i have bought 7 pcs of tosiba tecra s11 ut there is problem its 6 pcs bios or boot menu is password protected so please help me what should i do i need to use this feature so please help me reply ..

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My laptop was working fine until I upgraded the BIOS to 3.00. It takes a long time to boot whatever the boot support was (HDD, CDROM, ...) . After I select the boot support the screen goes black with a blinking white cursor for about 5 to 10 minutes, then windows loads normally and everything works perfectly.
I am thinking of downgrading the bios , but I can't find older versions.

A:Re: Tecra S10 G11, Extremly slow boot after BIOS upgrade to 3.00


Only a newest BIOS version is available on the Toshiba European driver page?
So if you need an older version; get in contact with an local ASP?

However, I recommend accessing the BIOS and to set the settings to default.
Possibly this is needed to get the notebook booting faster?

Good luck

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Dear All,

I'm a newbi.
My Toshiba Table M series with recently installed Windows 7 (it was fine with Vista) have a boot failure.

The message is as follows:

Windows failed to start:
File: \boot\memtest.exe
status: 0xc000000e

Info: The selected entry couldn't be loaded because the application is missing or corrupt.
I went to BIOS and enabled diagonstic tool. When I restart - it tells me memory is OK, and HDD is OK.

Now it tells me to insert Windows Installation disk - which I don't have right now.
I created backup of registry and backup of the C: drive - but all of them in D: drive - which is now useless.

I would appreciate very much - if you could give me some solutions to this problem.
I'm looking forward to hearing from you All and thanking you in advance,


A:Boot failure error status: 0xc000000e on Tecra M


Maybe you could repair the Win 7
Please press F8 while powering up the unit.

Now you should get a advanced boot menu.
As far as I know there are some option like Repair my Computer.
Check it?

If this does not help, then you should take a Win 7 disk and should reinstall the OS.

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I have a Tecra M4 running Windows XP Tablet edition, which is failing to boot due to 'a missing or corrupt ntoskrnl.exe'. According to the MS web-site I can fix this using the installation disk, but I don't have one as I bought the laptop from my employer when I retired. I was told that my installation is legal, and have the licence number.

I've tried to get a disk from Toshiba, but it seems that the machine is too old.

Does anyone know where I can get a disk from. If it's not possible to find the same version of the OS can I can use a standard XP Pro installation disk (which I could buy from the Internet), even though my system is the tablet edition. I don't want to risk wiping my data, as although I have most stuff backed up there are a few important files which aren't.

Any help appreciated.



A:Tecra M4 Boot problem - missing or corrupt ntoskernl


Yes, that?s a known issue regarding ntoskrnl file and you need a Microsoft Windows disk to repair this issue in repair console.

Are you familiar with Windows repair console? I ask this because you have to use the DOS based command line to fix this, there is graphical user interface. If yes ask a friend if they have such a disk and normally XP Professional disk should also work.

Otherwise you have to reinstall the whole system? :(

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Hi all,
I have a Tecra W50 PT640A-04103NN1.
When a second hard-drive is installed in the DVD drive bay the laptop will try to boot of the bay disk, not the internal disk
This seond disk has no operating system installed and so the boot fails.

If I hit F12 at boot time and select HDD, then the machine boots correctly. I.e. boots from the main hard drive.
Changing the boot order in the BIOS does make any difference; it will always try to boot from the second, drive bay disk first.

Has any been able to get this to work properly?

Thanks in advance!

A:Tecra W50 - can't boot when second hard drive (caddy) installed.

Hi Doppelfrog,
I've got same problem with my W50, got my HDD caddy couple of days ago.
Did you have any luck in fixing this issue?
I believe the Bios for this laptop is not developed to serve two drives (as the computer got only one drive bay) and it's not possible to prioritize witch HDD should boot first...


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I have an A11 PTSE0A-088021 and am attempting to install a Kingston 64GB SSHD.
When I boot it is displayed in the POST and also in BIOS.

When in the Windows 7 pre installation environment the drive is displayed in "Where do you want to install windows". I can see the drive and the partition, delete and create a new partiton.

Message "Windows cannot be installed to disk 0 partiton 1. (show details).
Details > Windows cannot be installed to this disk.
The computers hardware may not support booting to this disk.
Ensure that the disk's controller is enabled in the computers BIOS menu.

I have checked drive in BIOS and seems to be in order.
Are there controller drivers required for this drive? Toshiba hardware or Kingston?

Does anyone know of a controller driver needed as I have searched the web and cannot find controller driver for this drive.

I didn't think there should be any drivers required to install windows to a solid state drive but there must be something out there. Assistance appreciated.

A:Tecra A11 - Solid state hard drive boot issue


Trying to install Windows 7 no special controller drivers are required because Windows 7 already contains the common Microsoft controller driver.

Just one question: was the SSD drive formatted and new partition created before trying to install Win 7?
Should be done?

Are you using the Toshiba Recovery disk in order to install the system on this SSD drive?
Should use such disk? the recovery disk could be created using the preinstalled Toshiba Recovery disk Creator which was part of the running system preinstalled and configured by Toshiba

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Hi, just found this forum.
I'm having problems with my old Tecra 9100 laptop which ive had since new.
I shut it down last night, started it up this morning and it now no longer boots.
It gets past the Toshiba screen, and the windows xp scrolling bar screen appears fine.

But the screen then turns black and doesn't go to the XP login screen.
But windows is working because if i press enter it logs into my profile(i hear the login music theme etc, and the HDD light is on, logging into windows....) Its just i get no display at all?

I also tried an external monitor, still the same, Windows XP scrolling screen always appears, but nothing else comes up on the display.

Any ideas? Hardware fault? (But the toshiba screen and 1st XP screen appears?) , OS fault (even thought i can log in, albeit "blind")???


A:Tecra 9100 wont boot into windows-Black display

This is strange... I don?t think that there is an hardware problem because you can see the Toshiba splash screen and as you said the Windows boots up.

My first thought was that your display was set to external monitor?
It looks like you have tested it and nothing appears on the second display ?:|
That?s really strange?.

Anyway? after the notebook has booted try to use the FN+F5 key combination to switch to another display? maybe it helps.

You could also try to boot in safe mode. Press the F8 at the beginning.
And then choose safe mode.

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I just bought an Tecra S3 Laptop from ebay.
I turned it on an it says "NTLDR Missing". Okay i thing the guy who sold it cleared his data from the harddisk, no problem i will install a new Windows XP.
But... now the problem.
When the Laptop iss starting up, i hold down "ESC", then press "F1" for BIOS.
Everything fine.
But i can`t go onto Page 2 of the BIOS. PGUP/PGDOWN didn`t work. I also tried it with an external keyboard.
I read the Manual (PDF) wich says "Hit F12 to go to Bootdevice Selection".
But this also din`t work.
When the laptop starts it show only for half a second the Toshiba screen, even when i hit F12.

What can i do to make the laptop boot from CD/DVD? Or how can i get into the bootscreen or BIOS Page 2?

Greetings from Germany,

A:Tecra S3 - can`t access BIOS Setup Page 2 / can`t chance boot device

Start notebook and press F12 to enter boot menu.
Chose CD/DVD drive and press ENTER.

Optical disc drive will be used as first bootable device.

You can also try with C button.

Put bootable disc into disc drive, start your notebook and press C key several times. This will force ODD to be first bootable device.

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I just bought an Tecra S3 Laptop from ebay.
I turned it on an it says "NTLDR Missing". Okay i thing the guy who sold it cleared his data from the harddisk, no problem i will install a new Windows XP.
But... now the problem.
When the Laptop iss starting up, i hold down "ESC", then press "F1" for BIOS.
Everything fine.
But i can`t go onto Page 2 of the BIOS. PGUP/PGDOWN didn`t work. I also tried it with an external keyboard.
I read the Manual (PDF) wich says "Hit F12 to go to Bootdevice Selection".
But this also din`t work.
When the laptop starts it show only for half a second the Toshiba screen, even when i hit F12.

What can i do to make the laptop boot from CD/DVD? Or how can i get into the bootscreen or BIOS Page 2?

Greetings from Germany,

A:Re: Tecra S3 - can`t access BIOS Setup Page 2 / can`t chance boot device

Start notebook and press F12 to enter boot menu.
Chose CD/DVD drive and press ENTER.

Optical disc drive will be used as first bootable device.

You can also try with C button.

Put bootable disc into disc drive, start your notebook and press C key several times. This will force ODD to be first bootable device.

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I possess a tecra A10 complete with Windows Vista Business installed (and backed up to an image file using Easeus Todo backup

However I also have access to a Tecra M10 which came with no operating system, although the COA sticker (product key) is likewise for a windows Vista Business.

My question is: would my Windows Vista Business back up from the A10 work on the M10 (ie would it load onto the M10 hard drive and then work properly

If anyone can advise on this matter I would be appreciative please

Best wishes

A:Can I use Tecra A10 OS disk to install OS on Tecra M10?

At first I must say that Toshiba recovery image is created for each notebook model separately and it is 100% created to work on specific model. Why?
Every notebook model has different hardware platform and all drivers, tools and utilities for certain model are part of recovery image. These recovery images are also tested.

Generally speaking if both models have identical hardware platform (hardware parts) it can be used.

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Dear forum
The above says it all really.

I see the two look similar, but one is smaller. Are these two models different in other ways please.

A:Difference between Tecra A10 and Tecra M10

Of course the both notebooks are different.
There are different Tecra A10 models and there are different Tecra M10 units.

For example:
Tecra *A10-13B* supports an Intel Core 2 Duo P8400 2,26 GHz CPU and Intel GM45 chipset.

Tecra *A10-1D2* supports an Intel Core 2 Duo T9600 2.80Ghz CPU and Intel GM45 chipset

You can find details about different discontinued notebook models here:
Then you can compare all the hardware parts.

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hi, it is possible to have a functionnaly laptop upgrade with win10
or it is definitively dead ...

it is easy and no time eating for upgrade windows ?


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do you know, if it possible to install a SSD Driver for my notebook?
And if yes, which manufacturer/brand you would recommand?
I want to install Win7 Prof - Anything to take care of? Drivers, firmware, BIOS Version etc...?

Thanks for tips in advance.

kind regards


A:Can I use SSD for Tecra A8

Generally speaking it should not be a big problem to use an SSD instead of an common HDD.
The notebook supports the SATA interface and you have to use an 2.5? SATA SSD drive.
I cannot recommend any specific brand but in some very rare cases it could be possible that you will need to update the SSD firmware providing by an SSD manufacturer?

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