Over 1 million tech questions and answers.

Solved: I have to shutdown Win2000 Pro twice to shutdown computer

Q: Solved: I have to shutdown Win2000 Pro twice to shutdown computer

This is weird. I have to go through the shutdown procedure twice, i.e., Start/Shut Down/Shut Down and click Ok, then Start/Shut Down/Shut Down and click Ok again. It will then shutdown properly. The same thing happens when I try to "Restart."

After doing the first shutdown sequence, everything is normal. I can open programs, surf the web, etc. It's as if I never tried to shut it down at all. Only after the second shutdown procedure will it shutdown fully. One note: When I go through the first shutdown sequence, my taskbar pops up and the desktop is darkened. After clicking Ok, the taskbar autohides and my desktop returns to its normal color.

I have only had this problem for the last month or two. Before that, all was fine. It's not critical since I can shut it down. It's just annoying to have to do it twice.

I have Windows 2000 Pro, SP4, build 5.00.2195. Any ideas/suggestions?

Preferred Solution: Solved: I have to shutdown Win2000 Pro twice to shutdown computer

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Solved: I have to shutdown Win2000 Pro twice to shutdown computer

I have had this happen a couple of times in the three+ years I've used W2K, and I figured I hadn't let the thing work long enough to shut down (due to my impatience). W2K saves changes, analyzes configurations, etc, etc during both start-up and shut-down.

Sooo , I waited a couple of times, and sure enough, it shut down after 10-15 minutes.

Then, I waited once, including going to bed, and it was still up in the morning.

What is it? I don't know. I do know that after I did a reinstall about 3 months ago, I have yet to experience it again.

(Not saying that I won't).

Read other 3 answers

I've just installed 2000 service pack 1, and now the PC won't shut down. It reboots (sometimes tripping over during reboot) and starts a memory dump.
There is nothing loaded on the pc except windows 2000 and norton anti virus, i'm in the process of rebuilding it. Not much can be causing this, i've looked all over the web and can't find nix!
I've seen a few mentions of known hardware conflicts, but can't spot anything there either.

A:win2000 won't shutdown

Activate Dr. Watson. This will make a log file of any errors that occur when using 2000. It since the errors seem to be occuring on startup, I do not know forsure if it will log them, but it is worth the effort. To acces Dr.Watson click on Start>Run and type DRWTSN32. There are configurable options which will allow you to also catch the memory dump.

Read other 1 answers

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

Read other 3 answers

I'm having a shutdown problem. Intemittently while shutting down it would go to a blue screen. The error codes varies and I cannot predict when the computer will shut down normally or go to a blue screen. Normally I just press the power button to shutdown after it goes to a blue screen. Sometimes when it does a memory dump I allow it to do so (which takes a long time) and then allow it to reboot and then shutdown (it will shutdown without any blue screen). I finally decided to write the error codes down.

On11/24/07 I got:
Stop: 0x0000001E (0xc0000005, 0xB479A611, 0x00000001, 0x00000018) Kmode_exception_not_handled

On 11/26/07 I got:
***Stop: 0x00000044 (0x8723B888, 0x00000D39, 0x00000000) Multiple_IRP_complete_requests
Beginning dump of physical memory
Dumping physical memory to disc: xx

I'm running win2000
intel pentium 4 3Ghz
3GB memory
asus p4p800 mobo

My computer crashed sometime last year. After working on the computer I finally reinstalled 2000 keeping all old settings and computer seemed to work normally except for the shutdown problems. I really don't remember the details of what I did

A:win2000 shutdown problems

Read other 16 answers

Is this normal?

I was more used to seeing that on my Win98 O/S before installing the Microsoft patch for it.

I have almost nothing loaded on my W2K side of my dual boot system yet, but every 5th or 6th time I shutdown....it hangs at the desktop(without icons)and just freezes there.

Is that common? What can I do to fix it?

A:Why does Win2000 hang on shutdown?

Read other 16 answers

when i am logged into my machine as an administrator, I can't logoff or shutdown without manually logging off. All other users on the machine can log off successfully. When I try to logoff the administrator, the logoff box goes away but it stays at the desktop and i can't shutdown either. Can anyone help

Read other answers

I have shutdown correctly, but I get BSOD and then it shutdowns, but then it turns on again.

A:BSOD as computer shutdown, turns on after shutdown

Even when i try to restore my computer it gives the BSOD

Read other 9 answers

Hello! I have recently had an issue with my computer not fully shutting down!

When I press on the windows icon and the press SHUTDOWN it goes to shutdown and looks like it is working but then as the monitor goes off and things get quieter, the computer still stays on!

The computer has been running great but I am very close to trying a new reformat (although Intel's driver website seems to be having issues when I go to download so this might have to wait).

I also just replaced my power supply recently, a friend came over who runs a pc shop and he sad it is installed right (he even redid it just to make sure). The PSU was like 6 years old, it would not start up before so thats why we got anew psu and put it in and its worked since (although with this not 100% shutting down)

Also I got a new motherboard and CPU put in not long ago. I have a feeling there could be a bios update I should use? I know its still an early default bios.

Asus P8Z77-V_LK
Consair 650w PSU
Intel I5
Auzen 7.1 Prelude
660ti+ 3gb version
Windows 7 Ultimate 64 bit

When I go into events for windows after I have to shutdown the comp with the button, it says "Kernel Event" and "Session Micrsoft Security Client OOBE Stopped due to the following error: OxC000000D"
and "Microsoft Windows Setup" Stopped due to the followign error:0xC00000D" The wierd thing Is I dont even have Microsoft Security going and I dont know what the whole Microsoft Windows setup thin under event view... Read more

A:Pressing SHUTDOWN does not fully shutdown computer

Go to the Start Orb and right tick and select Properties.
You should see a window. Then select Start Menu and you should see this. Notice the red circle.
Tick there and you will see some selections.

Attachment 292213

Read other 9 answers

Trying to figure out this nagging problem with my HP laptop Pavilion DV7 running Vista 64 bit.
The laptop won't shutdown.  It logs off user, then stalls at shutting down message then finally blue screen error and memory dump files created.
It then reboots to the logon screen.
Once logged back in get windows messsage:
Windows has recovered from an unexpected shutdown.
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6002.
  Locale ID:    4105
Additional information about the problem:
  BCCode:    1000009f
  BCP1:    0000000000000004
  BCP2:    0000000000000258
  BCP3:    FFFFFA8003CBD040
  BCP4:    0000000000000000
  OS Version:    6_0_6002
  Service Pack:    2_0
  Product:    768_1
Files that help describe the problem:
I also have issues trying to use Windows backup utility as it times out when creating a shadow copy.  I belive this is related to above issue.
I can shut down from safemood without any apparent issues.  So I think some driver is corrupt somewhere.
Thanks in advance for your... Read more

A:Computer won't shutdown, bluescreen on shutdown

Download BlueScreenView:
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
Also, What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

Read other 17 answers

So everytime i open my adaware and start my scan this thing comes up and it says its shutting down my computer...i really dont know computers very well...please help!!! thanks

A:Solved: computer shutdown...???

Closing duplicate thread, please continue here: http://forums.techguy.org/malware-removal-hijackthis-logs/620511-spyware.html

Read other 1 answers

Hi i am in the process off building a new computer,and i have placed all the hardware and connected all the wires when i turn it on the system starts to boot up, when doing its post and can see on the screen that it is reconizing the cd rom and the sata hard drive also there is a warning message saying your system maybe overclock fail or post interrupted then before searching for the os it shuts down the computer can anyone help me with this problem the processor is a pentium D dual core and is 3.40GHz p.s there are no beeps when starting the computer when it is doing the post so i take it all hard ware is installed ok?

A:Solved: computer shutdown

No beeps is not good...one beep is what you should have. Make sure all the settings are correct in the BIOS, especially if the board takes sata/IDE connections, like mine does. Although, it should not shut down unless told to, so check the 'on error' setting as well. Failing that, unplug anything not needed to boot the machine to BIOS, i.e, CD, HD, sound cards, modem cards...anything except 1 stick memory, vid card if needed, processor....and see if it will go through BIOS and get to a black screen with a flashing cursor. If so, start adding one thing at a time, beginning with the hard drive. If it boots then, then one of the other components is causing the problem. And I just realised you are building this....so....no O/S installed? In which case, make sure 'boot from CD-Rom ' is set in the BIOS before doing any of the above...could be that...along with the error checking...it might shut down if no O/S is found.

Check things one at a time. If no luck, come back. Oh, and system specs would help too next time, just so we know what we are dealing with.


Read other 2 answers

Okay here is what I have so far - I did take some of this from another users code here - http://hacks.oreilly.com/pub/h/1104 - BUT I had to modify alot of it to fit our needs and make things automatic.

Now mind you running this with this exact setup it runs and displays the shutdown prompt box as it should.

When it doesn't work is if I take ANY other computername and subsitute it for strComputer = "." I.E. strComputer = "Remoteuserscomputername"
strComputer = "."

function Ping(byval strComputer)
dim objFSO, objShell, objTempFile, objTS
dim sCommand, sReadLine
dim bReturn

set objShell = WScript.CreateObject("Wscript.Shell")
set objFSO = CreateObject("Scripting.FileSystemObject")

bReturn = false

sCommand = "cmd /c ping.exe -n 3 -w 1000 " & strComputer & " > C:\ComputerShutdown\temp.txt"

objShell.run sCommand, 0, true

set objTempFile = objFSO.GetFile("C:\ComputerShutdown\temp.txt")
set objTS = objTempFile.OpenAsTextStream(1)

do while objTs.AtEndOfStream <> true
sReadLine = objTs.ReadLine
if instr(lcase(sReadLine), "reply from") > 0 then
bReturn = true
exit do
end if

set objTS = nothing
set objTempFile = nothing
set objShell = nothing
set objFSO = nothing

Ping = bReturn
end function

bPingtest = ping(strcomputer)

If bPingtest = False Then
set objWSHShell = WScript.CreateOb... Read more

A:Solved: Something not quite right in computer shutdown VB script.

Read other 10 answers

Hi. I am running a computer on Windows XP originally designed for Windows 98. Once I put it on there everytime I go to shutdown the computer will say "It is safe to turn off your computer" and I have to shut it down manually by the power button. The older operating systems would shut down automatically when I went to shut down but for some reason XP won't on this computer. How can I make the computer shutdown automatically?

A:Solved: Computer won't shutdown automatically


If you don't see the option to enable APM in Power Options, you will need to check the BIOS settings to see if it is available there.

Read other 1 answers

My computer automatically starts from a shutdown after about 30 minutes.

I think the problem started after a BIOS update (P8Z77-v).

I clicked Default in BIOS - no change.

Googling the problem, says to Disable Wake on Lan, but that is already unchecked in Dev Mgr and I can't find a setting in BIOS.

Any advice appreciated.

A:Solved: Computer shutdown problem

Found the answer.

I have Samsung Magician ( came with the SSD) and it changed the settings from Maximum Reliability to Advanced and screwed up all my settings.

Changed it back and all is now well.

Read other 1 answers


I 've a genuine retail xp running in two machines. One is pentium lll and another one is Core 2 Duo ...

Both were running fine till yesterday ... The XP in C2D acts strange from today morning

It freezes on shutdown ... All the every thing was fine ...I am sure there was no Virus (Using NOD32 Smart Security Suite)
After many attempts to fix it. I lost my patience and decided to format C: drive and do a clean install ... I 've gone that way ...

Now the fresh Installed xp also freezes on shutdown

How's about this problem? Isit releated to hardware or software?

My hardwares in C2D :

Samsung DVD Writer

C2D processor with 512 ram

Intel mobo
Would i need to open the cpu box to fix this problem?

Please help me ... I am lost

Oops, I forgot to mention ... This is the first time its happening & It nevr happened B4 ...
These are the attempts i made to fix it :

Unplugged smps wires from DVD to check whether its the culprit but even then the problem continued ... so i had plugged it again ...
Tried to fix by leaving the DVD drive empty & with a CD, Both didn't worked
Help me friends .... Please ...

A:Solved: Computer freezes on shutdown

Read other 16 answers

my computer has been shutting down randomly and then restarting slowly and i suspect a trojan. here are my scans.

Logfile of HijackThis v1.99.1
Scan saved at 2:31:18 PM, on 2/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\~\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Set... Read more

A:[SOLVED] computer shutdown-trojan?

There's nothing showing in that log.

Random restarts are quite frequently the product of faulty power supply or overheating, as well as many other non-malware issues. Are all the system fans turning freely, including the one on the power supply?

To be more certain malware is not the issue, please perform the following set of scans:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

I see you already have Ewido. Please update it's definitions and run the scan where I have it placed in this fix.

You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved... Read more

Read other 1 answers

hi folks, maybe you can help me with this. last week started computer, went to bathroom,and it had turned itself off. monitor was off ,light was on cd-rom,led light was on, power button was off. ran scans norton,adaware,spybot. nothing unusual, even online at house call. thought maybe overheating.. took it outside and blew the cat hair out and the fuzzies out. this am did it to me again twice.ran panda online and it found 15 virus one was unknown trojan..ran spybot and adaware .here is my hijackthis log.
when i ran panda i got a low virtual memory warning...in case that helps
thank ahead of time for any help.
Logfile of HijackThis v1.98.2
Scan saved at 10:50:23 AM, on 10/25/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Upda... Read more

A:Solved: computer does mystery shutdown

Read other 16 answers


I am trying to rollout 200 new DELL Optiplex GX745 PC's. This have been built via ghost image. All works great until Mcafee Enterprise 8.0 is installed. After this when you shut down the PC it randomly reboots itself. If you stop the reboot on failure, the PC reboots to BSOD with message NO_MORE_IRP_STACK_LOCATIONS, with exception error 0x00000035, plus randon parameters.
I have tried the hot fix by microsoft and registry fix, but to no avail.
If you uninstal McAfee, PC works fine. Install again and problem returns.

Has anyone got any idead. This is driving me mad!!!!!


A:[SOLVED] Computer reboots after shutdown

if the ghost image came off another computer you need to run a repair install and run the new m/b setup cd

Read other 9 answers

I know this has been posted before but I need more specific instructions before I start screwing with my computer, I like most have too much to lose!!!

About 2 years ago, after having downloaded a Microsoft update my computer started to hang at 30% on shut down, now on all shut downs. It didn't bother me much until recently since it has become increasingly hard to get it booted back up after a forced shutdown (yeah I know I should have done something before now). It's now almost impossible to reboot, hanging during reboot.

I'll check back after work today...thanks in advance for all your help!!! John

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 970 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GT 620, -2048 Mb
Hard Drives: C: Total - 953867 MB, Free - 792326 MB; J: Total - 953866 MB, Free - 445352 MB;
Motherboard: ASUSTeK Computer INC., M4A89GTD-PRO/USB3
Antivirus: avast! Antivirus, Updated and Enabled

A:Solved: Computer hanging on shutdown

Read other 16 answers

Hi Tech Support Guys. I need a bit of help here today. I keep getting a lsass.exe message that says that my computer is going to shutdown in 60 seconds (which it does). This problem occurs periodically throughout the day. At other times throughout the day, my computer just seems to slow down (to the point where it locks up and I have to reboot). Now, my Internet Explorer doesn't seem to be working at all. Any help you can provide would be appreciated. Thanks in advance.

- Scott

My most recent Hijack This log file follows:
Logfile of HijackThis v1.99.1
Scan saved at 1:06:45 PM, on 3/27/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\CACI\VPN Client\cvpnd.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\PatchLink\Update Agent\GRAVITIXSERVICE.exe
C:\Program Files\Tally Systems Corp\TSCensus\bin\CClientSvc.exe
C:\Program Files... Read more

A:Solved: lsass.exe computer shutdown

Read other 13 answers

My computer is 1 year old. Until i plug a usb flashdrive and scan it with antivirus and then it sudden shutdown. I turn it on again and in windows loading it shutdown again, even in welcome, post message, in BIOS Setup, even after i turn it on, it turns off a few second.

I Checked all the parts, remove and clean and run my computer with no HDD, GPU, Optical Drive (except RAM, CPU) and still the same, it shutdown randomly. I suspected the Power Supple and the Motherboard for the problem.

I have been a Computer Hardware Technician for 1 year. I'm still confused about this problem.

Please reply and suggest about this problem.

My Specs:
CPU: AMD Athlon™ II X2 240 2.9GHz
RAM: Apacer 1GB DDR2 800
GPU: NVIDIA GeForce 9400 GT , 1024 Mb
MoBo: MSI NF725GTM-P31
PSU: Orion 600w ATX
HDD: Hitachi 500GB 7200rpm SATAII
OS: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

and i also attach the H/W Monitor in BIOS, please tell me if this is normal.

A:Solved: Help - My Computer Sudden Shutdown Randomly

Read other 11 answers

Hey all,

For some reason, and this just began recently, my computer has begun taking FOREVER when I shutdown/restart it. I shut it down about 30 minutes ago to open it up and clean the dust out and I timed it. I was waiting at the blue "Windows is shutting down" screen for 5 minutes and 15 seconds!

I don't know what is wrong, I haven't changed anything recently that should have cause this, not to my knowledge anyways. The only things that I can think of that I did recently was upgrade my video card to a ATI Radeon 9600XT (install fine, works fine, no shutdown problems for the first 4 days I've had it) and set my page file to be cleared on shutdown.

Now I thought that this last one was the problem for sure, but to test it I shut down the computer, rebooted to log in screen, then shut down again immediately before logging in (so the page file shouldn't have been full) and it still took forever.

Does anyone have any ideas?

A:Solved: computer takes 5+ minutes to shutdown

Read other 11 answers

I did some searching on here and on google and found nothing.
My computer is shutting down before it even gets to beep. I unplugged everything except the videocard and have removed all components. The PC DOES boot without any ram in it, it continues to beep, giving the beep code for no RAM. When I insert ram, it then does not even get to the boot stage, it shuts down in a fraction of a second. I have 4 RAM DIMMS, I have tried all 4 individually in each of the 4 slots and the same problem occurs. My current thoughts are that it is the power supply but I need a second opinion. Normally I am able to fix anything with my computer but this one has stumpt me. Thanks.

An edit: The computer has worked flawlessly in the past, I got a new one and let it sit for about 3 months and just tried touching it today. It is an asus a8n5x mobo with amd 64 4000+ san diego core, I have tried 2 different sticks of 512 ddr1 and 2 sticks of 1gig ddr1, all 4 are kingston hyperx pc3200.

A:Solved: Computer shutdown before boot but boots without ram

Bad power supply, please delete this thread.

Read other 1 answers

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

Read other answers

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI:'s latest version is and Intel HD Graphics is Lenovo's current version Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

Read other answers

Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -


4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

Read other 2 answers

Hi, My apologies for asking something which has been asked and answered in many variations, but none of which has helped much.

I have three Win7 Home Premium x64 PCs called BoyToy (my main PC), Salsa, and Polka, all of which are wired to a D-Link DIR-655 router. I want to wake and shutdown Salsa and Polka from BoyToy using Aquila?s WakeOnLan utility (which can also control non-Windows PCs) or something similar.

After enabling the BIOS and Win7 settings, I?m able to ?Wake On LAN? both computers from BoyToy (yeah!) but I?m stuck on the Shutdown side?and I?ve tried many different combinations of utilities and settings.

Most recently, I?ve run Aquila?s Listener (part of their WOL utility) on Salsa with its Win7 firewall turned off and no AV running. Listener detects WOL messages sent from BoyToy (not surprising since WOL works) but it doesn?t detect Shutdown messages. From BoyToy, I?ve sent the shutdown message to different router addresses (,,, and Salsa?s address) and the results are always the same: WOL detected; shutdown not.

I?m stuck because I don?t even understand how Shutdown is supposed to work in Win7. I?ve found lots of WOL documentation but not for Shutdown. I assume it?s totally different than WOL since the computer to be shutdown is awake so it has an IP address, the Shutdown message contains timer info, warning text, etc.

I?d really appreciate it if someone could explain to me how Shutdown is sup... Read more

A:Home Prem WOL works, Shutdown doesn't. How's Shutdown meant to work?

Welcome to the Seven Forums.

Let's try the software that is built into Windows.

Click Start, click All Programs, click Accessories, and click Command Prompt.

Type shutdown /i to display the Remote Shutdown dialog box (Shutdown.exe).

Under Computers, click Add to enter computer names, or click Browse to open the Find Computers dialog box.

Under What do you want these computers to do, click Restart or Shut down.

Source: Restart or Shut Down a Remote Computer and Document the Reason

Read other 7 answers

My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

A:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.

Troubleshooting an Overheating and Auto Shutdown Issue

Reducing Heat Inside the PC to Prevent Overheating:


If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

Read other 2 answers

Hello all!

I seem to be having an annoying error alert for an error that, as far as I can tell, never occurred.

When I shutdown my computer (through start -> shutdown....as I always have), it shows the vista shutdown screen then the computer powers off, like it always has.
But, when I power back up and log in, I get an alert stating the following:

Windows has recovered from an unexpected shutdown.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D728267
BCP3: 803CCC04
BCP4: 803CC900
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1Click to expand...

This problem began to occur this past week, and I think is a result of 6 windows vista updates installed on Sept.10. Four updates were listed important (two recommended were for my Windows Mail software and a general update to resolve application compatibility issues - KB954366) and are logged as being successfully installed in my update log.

I don't really want to have to uninstall windows updates, unless absolutely necessary.

Is there any other likely reason for this notification to pop up on startup after a completely normal shutdown?

Thanks in advance for any help.


Here are my system specs:
Processor: AMD Athlon 64 X2 Dual Core 6400+
RAM: 3GB Comstar DDR II 667/533
HDD: Western Digital 250GB
DVD: LG 20x Super Multi Security DVD Rewriter wi... Read more

Read other answers

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
Any ideas how I can resolve the windows did not shutdown properly error.
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers

Hi,A friends PC has some issues with booting & shutting down / logging off. I'm posting this on behalf of him. He doesn't have much experience with computers. I have seen the computer in person earlier today.Manufacturer: ToshibaModel: Satellite Pro L40 I believe.OS: Vista (probably 32 bit)RAM: 1Gb.Processor: Intel CeleronGraphics: Unknown whether Laptop has graphics card & being used, or is using on-board graphics (I did not think about this earlier)Hard disk capacity approx 60Gb- Two partitions visible via "My Computer":Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free. Partition 2 - D:\ - Data - size approx 51Gb. Hardly any space used.Summary of boot / shutdown related issues*****Normal boot -> after user logs in mouse cursor appears but screen is blackLast know configuration -> after user logs in mouse cursor appears but screen is blackSafe mode -> after user logs in mouse cursor appears but screen is blackSafe mode with networking -> not tried.Log off / shutdown issue (see 2. below)Startup repair finds no issues.System restore works allows PC to boot normally (see below), but boot problem always reoccurs after restart (see 1. below).1. Using system restore was able to restore PC to restore point in January successfully, and after restarting, user logs in boots up normally. (User has multiple restore points in past)2. When restarting / shutting down PC, it gets to "logging off" notification screen with blue h... Read more

A:Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I would start with

a. Hard drive diagnostic, long test.

b. Followed by chkdsk /r if no issues during diagnostic.

c. Followed by defrag if no issues with first two steps.

<<Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free>>

Is that correct as stated? Seems somewhat anomalous to me.


Read other 5 answers

Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

Read other 1 answers

Apologies in advance as first time user to Techguy.
I am unable to turn my system off from the start menu Turn off computer. The pop up to log off or shut down down not appear now. It just freezes.
Also when I go to the computer control panel and click on Add or remove programs, it also freezes and me program list does not appear.

I recently added Windows Live One Care.

Should I go to my computer panel and try a system retore?

My op.system is Windows XP Professional.

A:Solved: Computer shutdown and program removal problems

Read other 8 answers


So I just bought a new laptop after killing my old one (tried to use both linux and windows, fried the hard drive- yes, I'm a idiot) and over the past couple days it has been scaring me with some weird behavior. However, I'm not sure if these are real issues or just minor.

Here's the specs, I hope I put in all the important info: it's a Lenovo IdeaPad N586, running Win8, processor AMD A6-4400M APU with Radeon HD Graphics, 2.70 Ghz, 4 GB RAM, tons of space left on the memory. Let me know if I missed anything *noob*. I copied most of that info straight off my Control panel.

The issues:

1) When I play Age of Wonders 2, (the only game I have installed and one that worked fine on my really old and crappy Windows XP desktop with a tiny memory) and leave it open for a long time, I sometimes hear the fans spinning faster and faster and a loud high-pitched whining noise that seems to emanate from the center of the computer. The computer's not particularly warm to the touch at the time and it only happens after I leave the game on for a long time. This has happened about three times and each time after I close the game and wait or shut the computer off the noise goes away and doesn't come back for a while. I'm thinking perhaps it's using too much memory or something, but is this damaging my computer?

The game does have to adjust my screen resolution (downwards), is this the problem?

2) Ever since I bought it, if I turn it off throug... Read more

A:Solved: Mysterious noises and shutdown from new computer...should I panic?

Read other 7 answers

Hi, I'm trying get WOL to work on my computer. I've already enabled "power on by PCI devices" in bios, but after I send a magic package, it doesn't wake up. The problem is, I think, is that the network card is turned off after shutdown. I assume this because there are no lights comming out both ends of the ethernet cable and, after shutdown, I can't find my computer's ip4 adress anymore (using iNet scan). I also unchecked the option "allow the computer to turn off this device to save power" under the network card I'm using (Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller), but each time I restart my computer, the option checks itself again.

Also sleepmode isn't working, it shows a black screen but it won't go to sleep.

A:[SOLVED] Network card keeps shutting down after computer shutdown.

1st. In device manager, check the box to "Allow this device to wake the computer"
2nd. In the BIOS, turn on Wake on LAN and disable any sleep modes like S4 in the BIOS.
3rd. Make sure your router allows broadcasts, if it blocks broadcasts, WoL won't work (this is usually only for WoL over multiple subnets and vlans, WoL over the same subnet should still work, but retail routers still need to be checked).

Also, you won't find an IP even when the WoL is working. WoL packets are sent as a broadcast packet over IP, but it targets the MAC address of the NIC. After you get network lights to stay on even with the computer turned off, make sure you are sending WoL packets to the correct MAC address or it won't work at all.

WoL is not an easy thing to get working correctly. It can take a lot of work, BIOS updates, and trial and error to get it going correctly.

Read other 3 answers

here my hijackthis! log report . now i in safe mode i cant open my computer normally it will just keep blue screen or shutdown.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 16:23:41, on 25/06/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll
O2 - BHO: The blinkx Toolbar - {0069B690-7A2B-41C5-98CA-9F535B4C8532} - C:\Program Files\blinkx Remote Toolbar\the_blinkx_bho.dll
O2 - BHO: AcroIEHelperStub - {18DF08... Read more

A:Solved: my computer auto shutdown and sometime even blue screen

in the blue screen,there was a

and there were
Technical information:
stop:0X00000050 (0XA349CC0E,0X00000001,0X00000013,0X00000000)

what should i do ? i cant start my computer normally when i press start computer normally it will turn into blue screen .

please help .

Read other 2 answers

When I hit the start button then select shutdown the computer appears to freeze. After a few minutes it finally works. I have no known programs running as Ive shut all down.
But something unknown to me is keeping the machine occupied ,,
Any suggestions would be appreciated

A:Solved: Shutdown of Windows XP ,,slow . computer freezes

Read other 7 answers

I am trying to make the Task Scheduler on my computer running XP to do a shutdown every night at 2AM. I have followed instructions on the web that I have found and I can't seem to get it to work. I am adding the following command line parameters:
-s -t 60 -c &#8220;Daily Shutdown&#8221; -f

So the whole run command looks like this:
C:\Windows\system32\shutdown.exe -s -t 60 -c &#8220;Daily Shutdown&#8221; -f

The -s stands for &#8220;Shutdown the computer&#8221;. The -t 60 stands for &#8220;Set timeout for shudown to xx seconds. The -c stands &#8220;Shutdown comment&#8221; which shows up on the screen when the PC is shutting down. And finally the -f stands for &#8220;Forces running applications to close without warning&#8221;.

I have the task set to execute at 2AM everyday, but everyday I wake up and the computer is still on!

Can anyone tell me what I am doing wrong?? Can't get it to work.
Thanks, Joe

A:Solved: Task scheduler wont shutdown computer

Try this:

shutdown -s -f -t 60 -c "Daily Shutdown"


Read other 2 answers

I have an HP 2000-2b22DX Notebook PC running Windows 8 64-bit. When I set my computer to sleep, shutdown, or hibernate, it won't actually do so. Programs close (if I'm shutting down), the screen goes black, but the wifi indicator light does not turn off, the fan doesn't stop running, and the computer doesn't turn off or sleep. The only way to bring it out of this state is to let it run it out of power or to hold the on/off button.
When it turns back on, a message telling me that my 'PC ran into a problem that caused it to restart' comes on and the following files are implicated:
It originally started doing this about 30% of the time, then maybe 60%, and now it's every time.
I have tried updating my BIOS and, while it helped temporarily, it didn't stop the problem. Kaspersky did not indicate any problems either.

Here's the info from SysInfo:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3985 Mb
Graphics Card: Microsoft Basic Render Driver, 14 Mb
Hard Drives: C: Total - 452112 MB, Free - 404416 MB; D: Total - 24037 MB, Free - 2900 MB;
Motherboard: Hewlett-Packard, 1854
Antivirus: Kaspersky Internet Security, Updated and Enabled

A:Solved: Computer Hangs on Shutdown/Hibernate/Sleep

Read other 16 answers

Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?


Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.


Read other 4 answers

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

Read other 1 answers

Please any body tell me how do i prevent shutdown process after click on Shutdown button!

A:Stop Shutdown process after click Shutdown button!

Ok I'll bite...


Are you wanting to prevent the shutdown of the computer by a user clicking on the shutdown button?

Read other 9 answers

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers

Hi all,

I've downloaded the Windows SDK to create an trace file to pinpoint what is holding up my laptop shutdown.

Unfortunately I'm having trouble reading the results so would appreciate anyone whom has experience with the software help me identify what is holding up shutdown.

Shutdown now takes 30secs on an i7 sony laptop ssd 8gb ram, it use to take only around 5 seconds.
It would seem there is only activity at the start and end of the shutdown process and a dead spot with little cpu activity for about 20 seconds.

Only thing I can see is the process lifetime seems to be extended for a handful of processes.

The file is HUGE so i'll just upload some screenshots of the results.
Any help would be appreciated.


A:slow shutdown on Win 7 - need help reading Shutdown trace results

Until someone that can read the above comments, see if this will help Shut Down -Speed Up

Read other 9 answers

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

Read other 1 answers

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers