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Mouse is unresponsive for few minutes on Startup or Wake from Sleep

Q: Mouse is unresponsive for few minutes on Startup or Wake from Sleep

I have a desktop PC with Core i3 and 4GB RAM.

I have Logitech G400 mouse. Recently it has started acting extremely odd on startup or when the pc is woken up from sleep. The mouse will not respond for a period of 30 seconds to 5 minutes each time. The optical red sensor is turned on but the cursor just won't move and I have to wait till it decided to respond.

Any suggestions on how to solve this.

Preferred Solution: Mouse is unresponsive for few minutes on Startup or Wake from Sleep

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A: Mouse is unresponsive for few minutes on Startup or Wake from Sleep

Forgive the obvious questions:
1. is your touchpad responsive during this period?
2. what happens if you use a more basic wired mouse?

And this may be of interest:
Solved Windows 8/8.1 mouse lag. Is Microsoft adressing this? - Page 2

- specifically refers to your mouse type

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I am new here. Hoping someone can help me out with this issue. I work in IT so am not a complete computer bonehead and am at my wits end with this.

My laptop is about 4 years old, it's a toshiba. For whatever reason, it started taking 5+ minutes to wake up from sleeping. If it sleeps for an hour, it's OK.. but if you leave it sleep all night and try to wake it up in the morning, it's quite cranky. After the 5+ minute wake up, it performs as normal. It was running Windows 7 Home 32 bit.

Troubleshooting steps that I have taken are as follows.

Reinstalled windows. Issue was resolved! but after about 2-3 weeks, issue came back. I thought maybe it was some type of windows update, so I reinstalled windows again and paid closer attention to the updates. Issue presented itself again after 2-3 weeks, and there were no updates immediately done prior to it starting.

I started to think maybe it was something related to my hard drive, so i performed laptop surgery and swapped out my original hard drive with a solid slate drive, and installed windows 7 Ultimate 64 bit (this laptop can support 64 bit so I figured why not upgrade.).

issue again was resolved for a few weeks, and now it's back to taking 5+ minutes to wake up again.

If you're turning the laptop on from scratch, it takes 10-15 seconds tops. if you're restarting, it's 10-15 seconds tops (man, I love SSD...)... if you're waking itup within the hour, its 1-2 seconds. But anything longer then that, 5+ minutes.

It ba... Read more

A:Laptop extremely slow to wake up from sleep mode, 5+ minutes to wake

Hi there, have you ran any malware/anti virus scans?

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If I'm running utorrent when I put my W7 pc to sleep, after it wakes my external hardrive will become completely unresponsive. Usb hardrive at this point will not eject properly so I have to either unplug it unsafely or reboot PC to regain control of drive. If I remember to shut off Utorrent before I put PC to sleep, PC will wake fine with ex. hardrive working fine. Anyone know a fix for this so I can avoid having to turn Utorrent off first before I put my PC to sleep?

A:External hard drive unresponsive when wake from sleep

Quote: Originally Posted by leif

If I'm running utorrent when I put my W7 pc to sleep, after it wakes my external hardrive will become completely unresponsive. Usb hardrive at this point will not eject properly so I have to either unplug it unsafely or reboot PC to regain control of drive. If I remember to shut off Utorrent before I put PC to sleep, PC will wake fine with ex. hardrive working fine. Anyone know a fix for this so I can avoid having to turn Utorrent off first before I put my PC to sleep?

If you put your machine to sleep, then all programs are suspended, so there is absolutely no point in leaving them "running". Most especially not if this causes errors on waking.

Regards....Mike Connor

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Hi, I have a new machine built almost three months ago and I've occasionally gotten BSODs but they've increased in the past couple of weeks usually a few minutes after I wake the machine from sleep.

One BSOD error said something about USBScan.sys with error 0x0000000A. Thanks very much.

my specs:
Intel Core i5 2500K @ 3.30GHZ not overclocked
Corsair 8gb ram
Windows 7 Ultimate x64 Retail
Gigabyte GA-Z68X-UD3H-B3 motherboard Rev. B3
Gigabyte R685D5OC-1GD video card
Seasonic M12II Bronze 620W power supply
3 SATA hard drives

A:BSOD a few minutes after wake from sleep

Three issues

1-Related to EtronHub3.sys eXtensible Hub Driver. from Etron Technology Inc This is probably what caused your crashes. I would re-install newest.

2-this file (zl88avs64.sys) has no information and may be Malware. It is dated 2007. Run Malwarebytes.

Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
3-Update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1
32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details
Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

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I've been noticing after a windows update that the keyboard becomes unresponsive when I resume the laptop from sleep or reboot it. After ~10 minutes, the keyboard starts working again. I've only noticed this for the past week (or maybe two?). I ran the Vantage and updated the BIOS hoping it would fix it but nope. How do I fix this? Seems like a software issue.

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I have a notebook with Windows XP Home 32bit and I use an external Logitech LX700 keyboard and mouse combo for it. The combo is used via USB port.
My problem is if I wake up windows from sleep then the combo is not working at all. If I unplug and plug it again then it works fine.

Any idea?

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i am operating and hp pavillion with vista and i frequently download files. My computer keeps sleeping and i am afraid i may have a virus. when i try to resume it starts but then the screen goes black and i don't know whats going on. Its overheating too. I wanted to be sure it isn't a malware/virus thing before i go get the hardware checked.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:18:37 PM, on 12/28/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Ulead Systems\AutoDetector\Monitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\LimeWire\LimeWire... Read more

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Hi All,

I just recently received my new Alienware Aurora R5 desktop computer and I'm having issues with my SteelSeries Sensei wired mouse freezing after waking the computer from sleep. This includes the CPI high/low button not responding after waking from sleep even though all LEDs on the mouse are on.

The only way to resolve the freezing issue is to either unplug the mouse and plug it back in or restart the computer. However, once back in sleep mode (either via the balanced power profile or using the sleep option) the mouse will freeze again on the Windows login page.

The issue seems to have started when I installed my wireless Xbox One adapter for Windows. Prior to the adapter being plugged in, the mouse LEDs would remain lit when putting the computer into sleep mode. After I installed the adapter the mouse LEDs are no longer lit when in sleep mode. When using the mouse to wake the computer, there are times when the mouse LEDs are flashing and times when the LEDs are normal; in both cases however, the mouse is frozen.

My mouse and Xbox One adapter are plugged into my USB 2.0 ports, I have tried different USB ports including USB 3.0 ports and front USB ports but the issue remains. I have also reviewed all of my power profile settings including the USB adaptive suspend mode and HID wake settings but to no avail.

I had the exact same issue with my Xbox One wireless adapter and Sensei mouse on an Alienware X51 Windows 10 PC. No matter what I do, I'm unable to solve th... Read more

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I have a bluetooth mouse and when the computer goes to sleep the mouse will not wake it up. If I move the mouse or click the buttons nothing happens, even though the mouse has a blue activity indicator light (indicates mouse activity, not connectivity). If I instead type on one of my keyboards it will wake the computer up and the mouse will reconnect.

Mouse: Razer Orochi
Bluetooth Dongle: generic Bluetooth 2.1 dongle

I also have a Microsoft Arc keyboard that uses its own dongle, I assume not Bluetooth, and it will wake the computer from sleep. Hehe, now I know why MS didn't use Bluetooth for their own keyboard.

I would really like to be able to wake the computer with my Bluetooth mouse! Please help! Thanks!

A:Bluetooth mouse won't wake PC from sleep

I was having the same issue. Go to DeviceMgr, make sure wireless keyboard and mouse power management properties is checked to allow waking your machine. Try applying 2 consecutive keyboard strokes or mouse clicks. In my case, a single click or keyboard stroke doesn't wake the machine. Not sure why it behaves this way.

Let me know if this works out for you.

► Windows 7 32bit machine

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I need to be able to wake my computer using a mouse as when it is in my main office I operate it docked with an external keyboard, mouse and monitor. I have checked device manager and it shows in HID compliant mouse that"wake up computer using USB" is enabled.

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Hey all,

I've just installed a sexy new 512GB SSD in my machine as the main drive, and as a result, had to reinstall Windows.

After getting everything set up, I put the PC to sleep for the first time, and when I went to wake it a while later by hitting the space bar (something that's always worked in the past with everything the same except the new HD) nothing happened. I tried a few other keys with the same result, along with the mouse.

So I went into the device manager and checked things; 'allow this device to wake the computer' is enabled for both the keyboard and mouse, but when I check the usb root hubs, they've all got the option greyed out.
I checked in the UEFI (BIOS) and I can't find any option to change it there (and, like I mentioned, the only difference is the new HD, the BIOS settings weren't touched), and I'm about ready to lose my mind.
If it helps, I'm running an ASUS Crosshair V Formula Z motherboard.



A:Keyboard and/or mouse won't wake my PC from sleep??

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I would like the keyboard to wake the pc from sleep, but not the mouse.
Keyboard is a Choppo mini connected via USB.
Mouse is a Microsoft 69J-00002 Wireless mouse via USB dongle
I used an elevated CMD prompt with line powercfg -devicedisablewake "HID-compliant mouse" to try and get the mouse to stop waking the pc from sleep. I was not successful. It is the only mouse listed in device manager. 
I forget the command but I checked for all the available devices that can wake the computer in the CMD prompt, but no mouse was shown. Only what seemed to be the keyboard listed more than once. 
I also checked all of the devices in device manager under the usb root hub and none are set to wake the computer from sleep.
Any help appreciated, thanks.

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hi there guys.
it's my first time here, i'll make it simple and quick, thanks in advance.

so i got a new USB mouse couple days ago and i noticed that when the laptop goes to sleep and then wake up the cursor freezes and the only way to make it move again is to unplug and replug the mouse again.

some notes i can put here:
1) this problem only happens when the laptop is not plugged to power source.
2) when the problem occurs the mouse disappear from the device manager and again the only way to get it back is to unplug it and replug it again.
3) i did try to switch between the ports of the keyboard and the mouse, and the problem stopped so the problem is with the port not the mouse.
4) the laptop is dell inspiron 15R working with windows 7 (64x)
5) i tried most basic tweaks that i can recall, and i guess my drivers are up to date....or maybe not

any help or a simple hint is so appreciated.
thanks again.

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I have a Razer Copperhead USB Mouse.

Specs of my desktop can be found here: TechComet: My Gadgets

Basically, I put my desktop to sleep (using S3-STR) and when I wake it up my moues does not respond for about 15-30 s after which it works fine. I am running Windows 7.

I have no other problems with my system, my keyboard responds fine and I have all necessary drivers installed.

I have no idea why this is happening and the fact that my computer resumes from sleep in 2 seconds is great, but not when I have to wait another 30 for the mouse to work!

Any ideas?

A:USB Mouse slow to respond after wake from Sleep


Did you check for new drivers?
Are drivers working properly?

Did you experiment with another mouse?

Go to device manager, to check drivers. A yellow warining marker will inidcate problems. It will not show if it is the most current, however.

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This is SO frustrating
I've had this problem for about a year now; Basically, when I put my computer to sleep, it wont wake up unless I press the power button. Jiggling the mouse or pressing ANY button on the keyboard does nothing.
I have already done significant research on this, so here are the things I've already tried:
1)Checking the "Allow this device to wake the computer" and unchecking "Allow the computer to turn off this device to save power" In device manager. I've done this for every USB option it would allow, as well as for the mouse, keyboard, and every HID device it would allow.

2)There is no option in my BIOS for allowing/disallowing the keyboard to wake the computer, or any other device for that matter.

3)Hibernate is disabled, and hybrid sleep is not possible on my system

4)Going into my power options through control panel, selecting change plan settings on my current plan, then changing advanced settings, and setting "USB selective suspend setting" to disable

5)Plugging my mouse into different USB ports, on both the front and back

6)Updating all the drivers

7)Uninstalling and re-installing all the drivers

8)Scanned and removed all malware

9)Trying all of these over and over again
Can anyone please help me? I understand it's a hard problem since there are so many solutions, but any suggestions are greatly appreciated. I have a Logitec M505 wireless mouse.

Thank you!

A:Mouse and keyboard no longer wake computer from sleep

Have you replaced the batteries in the mouse?. If you have a wired mouse try that & see if it works. If it does you may have a wireless interference problem from another device that is causing problems with the M505.

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Not long installed win7, now i find that when its in sleep mode the usb hub / wireless mouse and KB are sort of "disabled" and i cant wake up the pc unless i plug an ordinary kb in the usb on the pc itself.
ive tried plugging the wirelss receiver directly into usb port on pc but it still doesnt wake up as the mouse is disabled.
Now ive set the pc to never go to sleep,

any other options? what else can i do?
the wireless mouse and kb are both MS and ive downloaded the v7 drivers - Intellitype and I/point.

thanks for any help!

A:wireless mouse/KB wont wake pc from sleep mode

Hello Cavair,

You might see if plugging the wireless USB receiver directly into the back of the computer instead of a USB hub to see if may work for you instead. Afterwards, check in Device Manger in the Mouse and Keyboard "Power Managemet" properties tab to make sure that the "Allow the device to wake the computer" option below is checked.
Hope this helps

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I have two Zotac ZBox CI320 Nano PCs, both running Windows 7 HP, both with the same problem...

Integrated graphics is Intel HD Graphics. Monitor is connected via HDMI. Everything is fine until the system goes to sleep or the display times out. Then, when I try to wake up the machine/display, I get "HDMI NO SIGNAL". (Using VNC from my iMac, everything works but the screen attached to the PC is still black. Not sure if the VNC Mirror driver isn't invoking the Heisenberg Uncertainty Principle, here! Bonus points to anyone who GETS that!)

In Device Manager, if I go to HID Keyboard Device or HID-compliant mouse, there's no Power Management tab. If I go to the Generic USB Hub that they're connected to, there IS a Power Management tab but "Allow this device to wake the computer" is grayed out.

In an elevated command shell (running as administrator)...

powercfg -lastwake
Wake History Count - 0

POWERCFG -DEVICEQUERY wake_programmable
Realtek PCIe GBE Family Controller
Intel(R) Dual Band Wireless-AC 3160

You do not have permission to enable or disable device wake.

The following sleep states are available on this system: Standby ( S3 ) Hibernate Hybrid Sleep
The following sleep states are not available on this system:
Standby (S1)
The system firmware does not support this standby state.
Standby (S2)
The system ... Read more

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I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptop.

Allow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert, so any help is greatly appreciated. thanks!

A:Can't wake laptop from sleep with wireless Kboard/mouse

Try Using a standard usb keyboard & mouse. If they work then yes, wireless is your problem.

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Something has recently changed and I can no longer wake up my Win7 Ultimate PC from Sleep state using mouse movement or "Sleep" button on multimedia keyboard. I have to push the power button on the PC itself. This worked fine up until a few days ago. I did not make any changes to the power settings. I checked and the settings appear to be what they always have been.

Suggestions are welcome!

A:Keyboard/Mouse wake up from Sleep no longer works

Check in the BIOS that the wakeup functions are still enabled for the mouse/keyboard.

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I just received my 8910 two days ago, set up went well etc., but when I put it to sleep the mouse and keyboard (that came with the pc) will not wake it up. I have to push the power button and sometimes this will not wake it. Drivers and software are all up to date. Allow mouse to wake computer is checked in options. After spending 20 minutes on the phone waiting for tech service and being disconnected twice, I have almost given up. Thank you to anyone who might have a fix for this issue.

A:New Dell 8910 will not wake from sleep with mouse or keyboard.

Open Power Options by right clicking on the Start Button, select Change Settings of your Power Plan, Advanced settings and go through everything to set it how you like. Or even set up a new power plan. You can always set it back to the default settings. Read about Hibernation and other settings to decide how you want to set the plan. As you know, Hibernation and Hybrid Sleep requires a brief press of the power button to wake the computer. If a keypress won't work use the power button. I find that disabling Hibernation and never putting the hard drive to sleep works for me. I also set the power button to Hibernate so that is still available but not automatic. You decide how you want Power to work. If you use your desktop all day long, even turning off Sleep should be considered. You can always manually put the computer to Sleep or Hibernate.
Also change/check What the Power Button does and when to turn off the display.

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All of a sudden, my 64-bit Win 10 Pro (v 1511) desktop will no longer wake up from sleep via my USB keyboard or mouse. It worked perfectly for the last year until yesterday, no matter how many power cycles it went through. I shut it down last night, but after I booted up this morning and later put it to sleep, it would no longer wake up no matter what I do. There were no changes whatsoever since yesterday; no installs and no updates. I've tried a few power cycles since then, but the problem remains.

I made no changes to my power profile. I do NOT have "fast start" or hibernation enabled, and I've made no changes to my BIOS settings. All of the HIDs have "Allow this device to wake the computer" enabled as well as all USB devices. No devices are set to "Allow the computer to turn off this device to save power" enabled.

The machine is a home-built desktop based on an ASUS Z87-A mobo with an Intel i5-4460 @ 3.20GHz. Along with it's built-in Intel HD Graphics 4600 video adapter connected via HDMI to an HD monitor, it has an AMD Radeon HD 6450 connected via an HDMI switch that's usually unswitched (i.e., not connected/not active). When active, it's connected to an HDTV, but again, that's usually not the case, and I haven't used it that way in at least a month.

The USB-2 keyboard and mouse are separately connected to a USB-3 hub that's connected to a USB-3 port on the computer. I've since tried using different USB-3 and USB-2 ports, but that ma... Read more

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My PC hangs at startup. Nothing works, no mouse, no keyboard, everything just freezes! I turn on the PC in the morning and turn it off at night when i go to bed. It only freezes when I first turn it on in the morning. The only way to 'unfreeze' it is to do a hard reboot by pressing on the power button for awhile. The weird thing is, if i use to PC for a few hours then decide to reboot it, it works perfectly fine. Seems like it hangs after the PC has been off/idle for too long. This issue has been happening since October 2010. First it would hang maybe once a week (i ignored it thinking that its just a minor thing). Now i have the problem everyday!
Another problem I started having since a few days ago is that I can't wake my PC up from sleep after it has been sleeping for about 2hrs. I move the mouse and the fans will start running but there is no light at the power button to indicate that it is on and working. My screen is blank. I have to off the power switch and turn it back on. Then it will load everything for me like how i left it. Weird really.

The is no errors in my event logs. The only errors are from when I do the restart. There are no errors under system, nor under applications. (That's because I fixed all errors)
Hardware diagnostics did not find any hardware problem. That tool even did a memory test for me and found no errors.
Avast did not find any viruses.
I do a disk defrag and cleanup every week.
Windows is always updated.
I use ... Read more

A:Windows 7 hangs after startup and can't wake up after sleep

Come on guys, 67 views and still noone can help?

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So I have an Inspiron 17R SE 7720 that has all the latest drivers with BIOS A11 (Win 7 Ultimate x64)...  I have all the power settings configured for correctly for sleep (no hybernate), however no matter what I try, I can't get the laptop to wake when the lid is closed via USB keyboard.
I'm using Logitech's Wave MK560 combo (unifying receiver) - both the keyboard/mouse have the wake option enabled in their hardware settings.  I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it sleep/wake it from the Logitech devices.  With the lid closed, I can only make it sleep - the only way to wake it up is to open the lid and press the power button.
Anyone know of a fix to this?
Cliffs Notes:
Lid Open : CAN sleep/wake from USB Keyboard/Mouse
Lid Closed : Can ONLY sleep - won't wake unless I open Lid&press power button

A:Inspiron 17R SE 7720 won't wake from sleep when lid is closed via usb keyboard/mouse

It appears that a new BIOS A13 was released on the 18th March, all it says in the "fixes" section is "maintain release". Will download it now and see if it has fixed the wake on USB issue.

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I'm running Windows Vista Ultimate 64bit.
AMD Athlon 64 X2 Dual Core 4200+
Asus M2V Mobo

2/3 of the time when I return to my computer and move the keyboard/mouse to wake up, Vista will resume to the login screen but both my mouse and keyboard will not work. Both devices will have no power and there is no way to wake them up besides restarting the computer! Has anybody else experienced this problem or know of a possible remedy? I would be grateful for any help. Thanks for reading!

A:Keyboard Mouse not responding when I wake/resume from sleep/hibernate

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My PC is fairly new and I'm having problems with slow shutdowns/restarts and slow sleep/wakes. Recently it seems to fail waking altogether and restarts after a while instead. Usually during waking I just have a black screen for a long time before the reset/restart but sometimes I see the Windows log-in screen but it's unresponsive.
The problem predates my CPU undervolting and doesn't seem to change when I switch RAM settings back to Auto instead of XMP (I my RAM necessitates some kind of overclock in order to function at its rated speed).

Can anyone advise how to proceed? Thanks.
System specification below. This forum has a fantastic design that eliminates the form of pasted lists of information. That's just great for preventing people from reading it. I was worried someone might have read this information.
OS: Win 10 Pro 64-bitMainboard: ASUS Z170 Pro GamingCPU: Intel i7 6700 (6th gen), Stock HSF, Undervolt Offset -0.15 V, LLC 4RAM: Corsair LPX Vengeance 2x8GB DDR4-3000 (CMK16GX4M2B3000C15)Graphics: Gigabyte NVIDIA GeForce GTX 950Sys Drive: Samsung Evo 750 SSD, 250 GBData Drives: OCZ Vertex 2 SSD, 60 GB; WDC WD1002FAEX-00Y9A0, ~1 TB; WDC WD2003FZEX-00Z4SA0, ~2 TB; WDC WD2002FAEX-00MJRA0, ~2 TB; RAID 0, ~300 GB [Maxtor 6B160MO x 2]PSU: XFX TS 750W (P1-750S-NLB9)Bluetooth: Parani UD100 Bluetooth USB AdapterMonitor: LG 21.5" W2246S-BF 16:9 Wide LCD Monitor 1920x1080 5msLogitech G500 mouse, K120 keyboard.UEFI BIOS divergence from optimised default settingsAI Overclock Tune... Read more

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W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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I am having some trouble out of my Windows 7 Pro computer. I use my computer continuously throughout every day. When I wake it up the next morning from sleep (or even from a shutdown state) mode everything works fine for about 5-10 minutes then I receive the BSOD almost on schedule! Once it happens for the day, the computer works perfectly fine after that until the next day. Occasionally if I use the computer in the morning and it is left idle for 5-8 hours, it will BSOD again on me. It's becoming quite frustrating. To my knowledge, nothing has been updated or downloaded recently on the machine.

Occasionally when it crashes, the screen turns into many black and white/colored tiny horizontal lines (similar to a barcode) that flicker which leads me to believe it may be some sort of video card/driver issue. This does not happen every time but when the BSOD begins to dump I have noticed it specifically lists a file by ATI (if memory serves me correctly). Strange because I'm pretty sure the video runs off the Intel chipset...

I went ahead and downloaded the DM log collector and ran the program. I have attached the file generated by the program per the instructions for the forum.

I have been using this machine with no issues for roughly 4 years.
If you need any additional info let me know. I appreciate your help!

A:BSOD 5 minutes after startup from sleep or shutdown every day

Hi Deadeteruck I have looked at the last few dump files
The last one is

kd> lmvm netw5v32
start end module name
93004000 93417000 netw5v32 T (no symbols)
Loaded symbol image file: netw5v32.sys
Image path: \SystemRoot\system32\DRIVERS\netw5v32.sys
Image name: netw5v32.sys
Timestamp: Thu Mar 26 11:10:37 2009 (49CBA8FD)
CheckSum: 0040AB14
ImageSize: 00413000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Which lists the cause as netw5v32 Intel Wireless WiFi Link Driver which can be updated at http://downloadcenter.intel.com/Default.aspx

Another one lists memory corruption which could cause you a lot of issues

BugCheck 1A, {5003, 8d000000, c84c, c861088}
Probably caused by : memory_corruption ( nt!MiAllocateWsle+6f )
Followup: MachineOwner
I would suggest running Memtest86+ Which can be downloaded from that link. I suggest you use the 4.20 Version and it must be run for 8 complete passes to do a complete job. The 8 passes must be run all at one time which will take several hours, so it is best run overnight. If you get an error you can stop the test right then. You can download the ISO zip file unzip it and burn to a CD using the windows image burner or any image burner you may have. It must be burned to the CD, not copied. or the preconfigured USB installer file to install to a USB flash drive. Just boot off the media you prepared and let it run.

You had... Read more

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I am not sure if this is a hardware, software or driver issue and is very upsetting a few days ago desktop was working fine exactly four days ago I turned it on and the mouse and the keyboard are not responding if I hit the F2 keyboard when is starting to check the bios like it shows on the screen both work but when either normal startup mode or safe mode is chosen once the users screen load they don't work mouse is lit keyboard is also lit I already checked the ports they are connected correctly I have tried other mouse and other keyboard and they don't work these are not USB ports they are the older models the other keyboard and mouse I tried are USB ports but they dont work can some one please help I am not sure how to start the computer on command mode or the black screen or how to check anything there please help. Windows 7 Ultimate 32 bits PS/2 ports for both keyboard and mouse Intel (R) Core (TN) 2 CPU E8400 @ 3.00 GHz Intel (R) EM64T Capable

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Hey All,
Just as a preface this was a laptop bought from Amazon Warehouse deals, so it is a used laptop. No idea how long it was used...But the hard drive was brand new per CystalDiskInfo. I'm guessing this laptop was opened but never really used. This is an Inspiron 7559, a pretty common gaming laptop, running Windows 10.
Out of the box this thing was running incredibly sluggish. Even when setting up Windows 10 navigating between pages was taking 10+ seconds for the mouse input to register. I also tried a fresh Windows install just to be sure. The only things currently on the computer are the standard Dell bloatware and a few hardware monitoring tools to diagnose the problem. And when I say slow, I mean opening up windows file explorer or task manager takes 30+ seconds and mouse/keyboard inputs take 10+ seconds. When I hit the wall I do notice that CPU frequency jumps down to 800MHz, assumingly the lowest possible frequency based on the multiplier range.
My temperatures generally sit between 40-60C, but my fans never seem to actually start up. When I  updated the BIOS the fans started blasting, so I know they aren't just totally dead.
I've also run multiple hardware tests that say the hard drive, memory, and CPU are fine.
Anyone have any ideas on what could be causing this or any other means of diagnosing the problem? The Dell Diagnostics toolkit was run and the fan test didn't throw any issue, but I don't see any way of controlling the fans to even ... Read more

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I have a Dell Optiplex 755 with WinXPPro SP3, 2GB RAM and an Intel Core 2 Duo E4600, and it is unreliable for Wake on LAN and Wake on Ring. I also wonder whether my Standby - Sleep - Suspend (S1 or S3) is working correctly.

When the PC is in Standby - Sleep - Suspend mode (S1 or S3), Wake on LAN and Wake on Ring work some of the time but not all of the time, and I'd like them to be 100% reliable.

These may be two different problems, but your advice will be appreciated. (Also, if I should post in a different forum, please advise.)

My Network Card is an Intel 82566DM-2 Gigabit Network Connection, and I recently upgraded its drivers using "generic" PROXP.exe from the Intel website, although this has not helped the problem. The specific driver file e1e5132.sys is now from 2009 -- it used to be from 2007. But, as I say, Wake on LAN from Standby was not and is still not reliable, both before and after the driver update.

In Settings .. Network Connections ... Local Area Connections ... Properties ... Configure ... Power Management, all the Wake on LAN options are checked ON:

- Wake on Directed Packet
- Wake on Magic Packet
- Wake on Magic Packet from Power Off State
- Wake on Link

The NIC card's Diagnostic checks are all OK.

My fax modem card is a Conexant D850 PCI V.92 Modem, and I have the most recent drivers dated 7/27/07, version In Settings ... Phone and Modem Options ... Modems ... Properties, "Allow this device to bring... Read more

A:Trouble with Wake on Ring, Wake on LAN and Standby - Sleep - Suspend

More to above: Dell has suggested I must re-install Windows. I've never done that, and I realize I'd probably lose all my applications and data - no good. Seems to me that's like using an atomic bomb to kill a mosquito. And why should I assume that will work?

But is there a way to re-install -- or maybe fix -- Windows that leaves everything else safe?

FYI - About a month or so ago, I ran SFC (System File Checker) in repair mode, and that didn't help with this problem.

Any ideas?

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Hi, apparently I have some suspicious stuff on my computer. Like the title says, I have the Google (EDIT: and other search engines) redirection to ads problem in Firefox. On top of this, though, Chrome is unresponsive on startup (the "kill pages" box comes up, but isn't able to do anything). Also, every so often Windows will say that some host process has become unresponsive and will stop it. I ran Malwarebytes Anti-malware, and it was able to fix about 15 problems, but the issues all still persist.

Could anyone give me a hand? Thanks!
EDIT: I'm on Vista Home Premium sp2

A:Firefox redirect, Chrome unresponsive on startup and host process becomes unresponsive. Help?

Hello and welcome. Let's see what these logs show. Reboot into Safe Mode with Networking How to enter safe mode(XP/Vista)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or if the tool does not run, please let me know in your next replyDo not reboot your computer after ru... Read more

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Whether I choose any option other than to turn PC off, instead of tapping spacebar on my MS wireless keyboard I have to tap the button for power on the tower, then the monitor turns on as the fan runs, but always a black screen. So then I have to do a manual boot and select to start normally.
Started a week ago, around the same time as a graphics card failure. I installed a new PNY GeForce, updated ALL drivers on my Gateway DX4710-UB301A, (Win 7 Home Premium 64-bit, AVG antivirus free 2014) played with power management and startup config settings, trolled forums, performed malware scans, and still can't figure out the issue. 
Please help!

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I have an issue with the sleep function. The computer does not awake from sleep. When I try to do it, it behaves as if it was waking, but it never ends and there is only a black screen; the mouse and keyboard are inoperative. The only thing possible to do is a hard reboot. When it boots, it shows a notice with a minute report (in the zip file) usually saying there was a blue screen, but I NEVER see any blue screen at all.

I know the power configuration is OK because I have always used the same scheme. A powercfg ?energy report shows several errors and warnings. They refer to USB and PCI (vendor 1002=ATI motherboard), but I don?t know how to repair them.

I downloaded the drivers downloader from Rrecipester.org and downloaded and installed the drivers. They are all Broadcom Corporation signed, the brand of my USB Bluetoth attachment. I rebooted after installing, as recommended. Run powercfg ?energy again and got the same report issues (in the zip file). I don?t think the processor utilization warnings to be very important because they are low and sporadic picks. It has been like this for some time now, so I don?t have a restore point. Can someone help and tell me what I can do so solve this issue, please?

Files uploaded in the attached zip:
. Windows warning after reboot
. Windows dump and xml files (2 = 1 each)
. Powercfg -energy report
I wanted to correct the thread title, but was unable to do it. Maybe someone else can do it.

A:No Wake From Sleep BlockedI have an issue with the sleep function. T

Quite confident it's a driver issue, it will be very difficult to troubleshoot from the one included dump file though as it's incomplete and inconclusive.

* *
* Bugcheck Analysis *
* *

The current thread is making a bad pool request. Typically this is at a bad IRQL level or double freeing the same allocation, etc.
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 000000000000109b, (reserved)
Arg3: 0000000004440006, Memory contents of the pool block
Arg4: fffffa8007c481b0, Address of the block of pool being deallocated

Debugging Details:

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Cannot get _POOL_TRACKER_BIG_PAGES type size
Cannot get _POOL_TRACKER_BIG_PAGES type size

POOL_ADDRESS: fffffa8007c481b0





LAST_CONTROL_TRANSFER: from fffffa80036544e0 to fffff800038c2d40

fffff800`00b9c360 fffffa80`036544e0 : 00000000`00000000 00000000`000007ff fffffa80`... Read more

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Hi all, I'm having a problem that is becoming more and more frequent. Usually, when you leave your laptop alone for long enough the screen will turn off and the laptop will go to sleep. I definitely know it's sleeping because the green power button will be doing the slowly dim and undim thing. However, I've been having an issue where my laptop's screen will go black, but the computer won't go to sleep. It's like stuck in a limbo before the computer goes to sleep and the screen is black but won't go fully to sleep. I know this because the green light stays on like it's on. But when I move the mouse or type anything, nothing happens. It's perpetually stuck in this state where the screen is dark and nothing will shake it out of this state. If I close the lid, the laptop stays in this state until it runs out of battery. My only solution is to do a hard shutdown by holding down the power button.  I'm not sure how to correctly phrase my qustion, and thus, I can't really find any topics that seem to have the same problem.  Has this happened to anyone else? Is there a solution for this? My laptop is a X1 Carbon Thinkpad and I've had for around a year and half.  Thanks!

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I'm not sure what happened to cause this but one day (around 2 weeks ago) my laptop running Windows 7 started taking really long to log in. For 2 years I never had any issues, and it would boot / log in and be ready for use within a minute.

For the last 2 weeks, every time I try to log in (whether the laptop was powered off or sleeping), my computer is unresponsive / lagging and slow for at least 10 minutes (no programs work, nothing will open, etc.). After a lengthy period of time after log in, it seems to operate normally until I don't use it long enough for it to go back to sleep, and then I experience the same issue when I attempt to log back in.

It's becoming unbearable, so I'm hoping to find a solution to the problem.


A:Really slow / unresponsive for 10 - 15 minutes after boot / log-in

This can be the result of several problems.
Defective memory: Take memory test
Guide to using Memtest86+ - Geeks to Go Forums
Too many programs trying to load at boot: Make a clean boot to test
Troubleshoot Application Conflicts by Performing a Clean Startup
Finally, run an anti virus scan. Download and run a full scan with malwarebytes. Be sure to update before the scan.

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I had just recently restored my computer about a month ago after being infected with a virus I could not get rid of. Everything was fine until about 3 days ago. All of a sudden my computer got very slow. I deleted all old files, especially the windows.old folder (after backing it up on a external hd), did a disk fragmentation, cleaned the inside of the laptop, did a complete virus scan with my antivirus and malwayebytes, even housecall, and still no luck. The laptop runs okay for about the first 15 minutes and then it starts getting very slow. First the internet becomes unresponsive and then the computer as a whole becomes unresponsive, so I have to do a forced shut down and restart. Prior to this, about a week, I had started getting pop up messages from my eset smart security antivirus about a DDoS attack being blocked. Also, I noticed some new kind of wireless connection icon in my taskbar, "PeerNet", it resembled something like VNC. It said it was by dell and was part of my Dell WLAN Card Utility. I've had this dell for a long time but never saw that icon or PeerNet before. I also had a seperate Wireless connections icon, the one I always have with windows. I went to the uninstall programs and could not find peernet anywhere but found the Dell WLAN Card Utility, it's icon matched that of the PeerNet icon so I uninstalled it. I don't know if it fixed it yet but I think I may be infected with a bot so I want to be safe. Maybe it was using some type of v... Read more

A:Computer Gets Slow And Unresponsive After 15 Minutes Of Being On

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/429906 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Mouse pad and wireless mouse not activating cursor. Vista Home Edition in Acer laptop. I have tried rebooting several times. Tried switching USB ports for wireless mouse. Nothing helps. I am using a different computer (obviously) to post question, so cannot give you TSG results.

A:unresponsive mouse and mouse pad vista in Acer lapto[p

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So a while ago my norton ran out and i went with MSE since it was free...no problems for a while but recently my computer randomly became slow..it started with firefox going unresponsive all the time and then one day I restarted my laptop and it took it around 20/25 minutes to boot up...most of the time it acts fine now once i finally get it up and running but every once in a while windows will go unresponsive and it takes 2/3 minutes to clear its self...IE goes unresponsive sometimes as well...any help would be greatly appreciated, tried a thread previously and couldn't get a response..here's my logs.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:39:39 AM, on 11/28/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files\Sony\VAIO Care\VCSpt.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\updaterstartuputility.exe
C:\Program Files (x86)\Motorola\MotoConnectService\MotoConnect.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Not... Read more

A:20 minutes to boot up, windows unresponsive randomly

hopefully a bump will get me some help..

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Recently replaced the hard drive on my HP dx7400 PC I got as an upgrade from my parent's workplace because it decided to fail on the first day of my 2 week break.
Was working fine after I got the drivers installed but this morning I went to go on it & found I had left Aurora (Firefox) open all night. Went to go close it & the pc screen just froze. I was able to move my mouse around & click the start button but then that became frozen.
I turned it off then back on & now its being an absolute cow & not wanting to boot into widnows & when it does it still goes unresponsive after a few minutes. I diagnosed some stuff with a friend of mine & the CMOS needs a new battery, tried some from old pcs but they look pretty dead too.
He keeps saying it might be my ram but I've taken the sticks out (Have 2,took out one, put in one removed other, different slots) & its still happening.
Also it doesnt want to start up the XP install disc at boot either but that's probably the CMOS.
It's just weird that it was running brilliant, the new hard drive was so much faster (Isn't new, just an empty drive I had) & was very happy. Now its just...paralyzed. If I do windows key + l it will go to the login screen where the hover effects & stuff work but I cannot shut down the pc or log back in because the login screen just like freezes over top of the desktop.
2.8GHZ Core 2 Duo CPU
160GB Seagate HDD
1GB DDR2 Ram
Intel Q33 Ch... Read more

A:Windows XP Home Edition SP2 Becoming unresponsive after a few minutes.

Hmmm...first of all, how did you determine that your CMOS battery needed replacement?
If that's an accurate assessment, "replacement" means a new battery (which costs less $5 where I live) and I suggest that you purchase one and subsitute for whichever CMOS battery is now in the system.

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I will first say I have searched the internet far and wide and have not found a solution that has worked yet. Secondly, this is a home build that is nearly a year old with no issues to this point so it's not connected to so-and-so PC supplier who released a driver update that I know of.

About a week ago, my computer has decided to take its time when waking up from sleep. It is Windows 7 Professional, completely updated with no problems to that point. When it falls asleep and I wake it up, the machine starts up and is active, but my monitors, external hard drive, and other peripherals are never turned on as they once were and the machine just sits there running with a black screen. After exactly 1 minute and 50 seconds, the hard drive, monitors, mouse, keyboard light up and I'm good to go. It was about 10 seconds prior to whatever it is that happened.

I have tried turning off hybrid sleep. No good. I have tried using hibernation instead of sleep. Same error. I found online where someone said they had this problem with an ATI card, but once they upgraded the Catalyst Control Center and drivers, they had no problems. That did no good. The only update I've done recently is Firefox, but I have not seen any other reports of the newest Firefox causing sleep problems. I read where someone had a problem with waking up from sleep mode because of Firefox's memory leaks and they said closing Firefox before putting it to sleep helped. No luck for me. I upgraded to SP... Read more

A:Windows 7 takes several minutes to wake up

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My X1 is entering sleep mode after two minutes idling plugged in. The power plan is set for 15 minutes, so I'm not sure why this is happening.  I've tried restoring the default settings for this plan, but that hasn't worked.  I have a ThinkPad Ultra USB 3.0 dock and two external monitors attached to the PC.  Any suggestions on how to fix this?  Thanks.  

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Hi - I have an unresponsive script running all the time which is driving me crazy. I am using a Toshiba Satellite A65-S126 laptop, with Celeron CPU 2.80GHz, 2.80GHz, 448 MB RAM, using XP SP3.

All the applications take 2-5 minutes to open and run, because of the running script; and this is enough to drive anyone mad just waiting for the app. to run.
I have run MalwareBytes Antimalware, HJT, and no problems or viruses.

After googling, I've added "No Script" and "Yes Script" add-ons to Mozilla Firefox that I am using, and that helps partially, but the unresponsive script still keeps running all the time.

Should I uninstal and re-install Mozilla Firefox, or should I re-instal Win XP? If I need to re-install Win XP, please let me know how. I have the Win XP disk.

Would appreciate any help you guys can give me to stop this running script so the apps run properly, and put an end to my nightmare.


A:Solved: Unresponsive Script Running all the time, applications take 2-5 minutes to ru

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My laptop, a Gateway NV57H, starts up fine, but after 10 minutes or so it becomes incredibly slow and everything is unresponsive. I used to get a bluescreen (kernel_inpage_error) after it being in this state for a while, but I researched it, ran a memory diagnostic, and found out one of my sticks of RAM was fried. Replaced both, doubling the capacity to its limit (8GB) and I still have the problem. When task manager is open during all of this, it shows that I'm only using 1.6 GB of the 8GB of RAM available, so I don't think that's the problem. I ran chkdsk and sfc /scannow from the command prompt, both said there were no errors found on the hard drive. I've ran malwarebytes from safemode a couple of times, it found some trojans and potentially unwanted programs and such that I quarantined and deleted. that didn't seem to fix the problem, and scans now come up clean. I'm running another now, just in case. The laptop runs fine in safe mode, no lag and no errors. I researched some other threads where people had similar problems and they said it was caused by having two antivirus software trying to run at the same time. I have kaspersky, but it's outdated. I turned off windows defender because it was trying to scan, and then started back up and the problem still wasn't fixed. Does anyone have any idea what the problem might be and how to fix it? Thanks!

A:Laptop becomes unresponsive after a few minutes, works fine in safe mode

 If you don't have an antivirus program running at all times, you need to fix that ASAP.  Two good free ones are Avast and AVG.  MSE, Microsoft Security Essentials is another free one.  
  To further inspect your system, please download and run Speccy from here: http://www.bleepingcomputer.com/download/speccy/ .  After running it click File -> Publish snapshot... Copy and paste the link it gives you into your next post.  
Good luck.

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Hello all, I'll try to explain this the best I can... please ask questions if something isn't clear or if you need more info. This problem is driving me batty, and I have no idea how to "cure" it. I've tried everything I can think of.

I'm running Win7/SP1/64, I have 4gb RAM, using an i5 processor. My laptop is an HP Pavilion DV6-3150US. All AV/malware databases are up-to-date (Symantec Endpoint Protection/Malwarebytes) and I scan daily - the system is clean.

Every time I boot the computer, within 10 minutes of boot, Windows will suddenly become non-responsive. This non-responsiveness runs for 1-2 minutes, then everything works great. It doesn't happen again so long as the computer doesn't go into Sleep or is rebooted, and then it happens all over again. That leads me to believe there is something loading up with Windows that is the culprit.

I've flashed the BIOS, am using the latest and greatest version of it (SP50942). I'm up to date on Windows updates. As far as I can tell (using SlimDrivers), all my drivers are up-to-date. I've also allowed HP Advisor to scan weekly and it makes no recommendations that something is out of date.

Using msconfig.exe, it shows the following as allowed startup items:

IDT PC Audio - sstray64.exe
HP Quick Launch - HPMSGSVC.exe
IAStorIcon (Intel) - IAStorIcon.exe
Intel Common User Interface - igfxper.exe
Intel ProSet Wireless - iFrmwrk.exe
Microsoft Intellipoint - ipoint.exe
Soluto - soluto.exe (... Read more

A:Windows freezes up for 1-2 minutes a few minutes after startup

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming process, but it is the best way to determine if some process loading with the system is the cause of your problem.

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Startup > LEDs working > Fan working > Blank screenPavilion dv5BACKSTORY: After some ocassional crashes it finally wont boot windows, problems started with a "fan cleanup" and my notebook came back with pirated windows, no speakers, and battery problems 4 years ago... Ocassional crashes started 6 months ago with no problems on bootingPROBLEM: (Startup > LEDs working > Fan working > Blank screen) I try to press the f keys to open up startup options like recovery, diagnose, etc. But my f keys look uresponsive, is there another way to press f keys? (Ex. fn + f8 / fin + f2) Or another way to open startup options? Also tried plugging a 2nd monitor, no display...Im willing to reset my computer to factory, I leaved personal info on my desktop... I prefer a hard drive / info reset than someone probably to see it if they repair it and recover all info somehow... 

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