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BSOD playing WoW/Playing music, error SYSTEM_SERVICE_EXCEP

Q: BSOD playing WoW/Playing music, error SYSTEM_SERVICE_EXCEP

Hi, I just bought a new laptop and have been using it a few days when today while playing World of Warcraft and listening to DI.FM on my browser it crashed. I was able to reproduce this a few times with the same conditions. I am hoping you can help me figure out what is causing this issue. Thanks.

Attachment 40204

RELEVANCY SCORE 200
Preferred Solution: BSOD playing WoW/Playing music, error SYSTEM_SERVICE_EXCEP

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD playing WoW/Playing music, error SYSTEM_SERVICE_EXCEP

Is there any particular reason that you are not using UEFI or Secure Boot?
In general this model comes with UEFI and Secure Boot enabled.

Have you set the time and time zone on your system? (the flag on your profile says Minnesota, but the time is set to Pacific Daylight time).

The system also comes with a 1 tB HDD, but now has an SSD installed - did you have someone install the SSD and move the operating system for you? (We do this at work quite often - normally we do it by cloning the hard drive to the SSD).

I'd suggest running a memory diagnostic, as one of the memory dumps has an error that is suggestive of memory problems (hardware): Memory Diagnostics You may also want to run the free hardware diagnostics from here: Hardware Diagnostics

Beyond that, I'd suggest visiting the Asus website and updating ALL of the drivers there.
To start with, go by the dates on the drivers in the memory dump that I've listed below.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

Analysis:
The following is for informational purposes only.

Code:
**************************Tue Mar 25 03:16:41.939 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032514-7093-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:0 days 0:04:27.617
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 3B, {c000001d, fffff800eda2ed43, ffffd00037e285f0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c000001d, Exception code that caused the bugcheck
Arg2: fffff800eda2ed43, Address of the instruction which caused the bugcheck
Arg3: ffffd00037e285f0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: CODE_CORRUPTION
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT
CPUID: "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version G750JM.205
BIOS Release Date 02/11/2014
Manufacturer ASUSTeK COMPUTER INC.
Product Name G750JM
??????????????????????????????????????????????????????????????????????????????????????``
**************************Tue Mar 25 02:10:49.648 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032414-7171-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:0 days 10:38:52.326
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+0 )
BugCheck 3B, {c0000005, fffff802713bff6a, ffffd00038bdad40, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802713bff6a, Address of the instruction which caused the bugcheck
Arg3: ffffd00038bdad40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR: 0x3B
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: Wow-64.exe
FAILURE_BUCKET_ID: 0x3B_nt!SwapContext_PatchXRstor
CPUID: "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version G750JM.205
BIOS Release Date 02/11/2014
Manufacturer ASUSTeK COMPUTER INC.
Product Name G750JM
??????????????????????????????????????????????????????????????????????????????????????``
**************************Mon Mar 24 15:22:43.023 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\032414-5656-01.dmp]
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
System Uptime:1 days 19:10:48.716
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :win32k.sys ( win32k+6b046 )
BugCheck 139, {3, ffffd00022ca66e0, ffffd00022ca6638, 0}
BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
Arguments:
Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
Arg2: ffffd00022ca66e0, Address of the trap frame for the exception that caused the bugcheck
Arg3: ffffd00022ca6638, Address of the exception record for the exception that caused the bugcheck
Arg4: 0000000000000000, Reserved
BUGCHECK_STR: 0x139
DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT
PROCESS_NAME: Skype.exe
FAILURE_BUCKET_ID: 0x139_3_win32k+6b046
CPUID: "Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz"
MaxSpeed: 2400
CurrentSpeed: 2394
BIOS Version G750JM.205
BIOS Release Date 02/11/2014
Manufacturer ASUSTeK COMPUTER INC.
Product Name G750JM
??????????????????????????????????????????????????????????????????????????????????????``



3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.

Code:
**************************Tue Mar 25 03:16:41.939 2014 (UTC - 4:00)**************************
ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
kbfiltr.sys Wed Aug 1 23:22:22 2012 (5019F26E)
btath_lwflt.sys Fri Nov 2 01:35:44 2012 (50935BB0)
btath_hcrp.sys Tue Dec 18 04:54:54 2012 (50D03D6E)
bcmwl63a.sys Sat Jun 1 00:59:47 2013 (51A97FC3)
btath_rcp.sys Fri Jun 21 05:11:54 2013 (51C418DA)
atkwmiacpi64.sys Tue Jul 2 04:35:32 2013 (51D290D4)
plctrl.sys Wed Jul 10 23:23:44 2013 (51DE2540)
L1C63x64.sys Tue Jul 16 02:56:31 2013 (51E4EE9F)
iwdbus.sys Wed Jul 24 21:06:12 2013 (51F07A04)
ETD.sys Thu Aug 1 03:39:54 2013 (51FA10CA)
bcbtums.sys Wed Aug 7 11:11:22 2013 (5202639A)
intelppm.sys Thu Aug 22 04:46:35 2013 (5215CFEB)
btath_flt.sys Thu Aug 22 23:46:29 2013 (5216DB15)
TeeDriverx64.sys Thu Sep 5 14:02:18 2013 (5228C72A)
igdkmd64.sys Mon Sep 16 20:08:54 2013 (52379D96)
iaStorA.sys Wed Sep 18 11:33:51 2013 (5239C7DF)
dump_iaStorA.sys Wed Sep 18 11:33:51 2013 (5239C7DF)
AsHIDSwitch64.sys Mon Oct 7 21:45:17 2013 (525363AD)
nvvad64v.sys Fri Dec 27 11:41:28 2013 (52BDADB8)
btath_bus.sys Mon Jan 20 09:20:21 2014 (52DD30A5)
btath_avdt.sys Mon Jan 20 09:20:56 2014 (52DD30C8)
btath_a2dp.sys Mon Jan 20 09:22:27 2014 (52DD3123)
RTKVHD64.sys Fri Jan 24 05:16:24 2014 (52E23D78)
nvlddmkm.sys Sun Feb 2 18:19:35 2014 (52EED287)



http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=AiCharger.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=btath_lwflt.sys
http://www.carrona.org/drivers/driver.php?id=btath_hcrp.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
http://www.carrona.org/drivers/driver.php?id=btath_rcp.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
plctrl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=btath_flt.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=btath_avdt.sys
http://www.carrona.org/drivers/driver.php?id=btath_a2dp.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

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RELEVANCY SCORE 93.2

Hello guys, my new PC had BSOD when playing games or playing music with window media player,
can somebody help me out? Thanks a lot

System Specs has been updated.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3076

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007C307C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

debug-meteor5210-xxxx.zip

A:BSOD when playing games or playing music

Hello and welcome meteor mate I know I can dig them out of the debug stuff but some system specs are needed mate for starters
System Info - See Your System Specs

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RELEVANCY SCORE 91.2

Hi

This is the first time using this forum so I hope I get this right.

For about two weeks now I've been getting a blue screen error message. It goes something like this.

DRIVER_IRQL_NOT LESS OR EQUAL
tcpip.sys - Adress 8CC8E002 base
at 8CC2B000, Date stamp S0e4F16d
STOP: 0X000000D1 (0X000000D10, 0X000000D2, 0X000000D1, 0X8CC8E002)

Any help would be much appreciated

Thanks

BrainFreeze123.

A:BSOD searching web/ playing music, error 0x000000D1

Welcome to SevenForums.

Your BSOD-s were caused by Eset/Nos32 antivirus. As a test I would recommend uninstalling it with its removal tool and replacing with Microsoft Security Essentials. Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Code:
Start Menu\Programs\ESET Public:Start Menu\Programs\ESET Public
Start Menu\Programs\ESET\ESET Smart Security Public:Start Menu\Programs\ESET\ESET Smart Security Public
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials, Free antivirus for windows.
Malwarebytes Anti-Malware Free
Good and Free system security combination




   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :Click on the start
Type CMD on Search
Left click and Run as Administrator
Type
Code:
SFC /scannow

Full tutorial here:SFC /Scannow Command - System File Checker
Disk Check on your hard drive for file system errors and bad sectors on it.How to run Disk Check on Windows 7
Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.Startup Programs - Change
Troublesho... Read more

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RELEVANCY SCORE 90.4

My computer has been doing this a lot recently and its started doing it more often, usually the 0x0000003b code pops up when either windows media player is on or when it is stood idle for a while. Using NirSoft's bluescreen viewer it stating that the ntoskrnl.exe is the problem in all minidumps, it also sometimes states nvator64.sys is the other file that causes the bluescreen. i have attached the minidumps to this and hopefully someone will tell me how to fix it, i have checked online and gathered it down to these 3 options... either my PSU is not powerful enough to support the payload, my HDD is corrupt or the RAM is stating to fail. Thank you for the people who can help! as a side note, i have tried formatting and reinstalling my windows 7 64bit ultimate, but the BSOD can appear on setup and did at one point so i had to renew the whole setup, recently it has started doing it a lot more. one happened not too long ago and also had the CDD.dll file as an error. Also before anyone says it, YES MY DRIVERS ARE ALL UP TO DATE! there are literally no updates available for my hardware which is why i think its either my HDD or RAM.

My Specs:
AMD Athlon II X2 245 2.91 Dualcore
Gigabyte M52LT-D3
4GB (2x2GB) DDR3 RAM (not sure on the manufacturer)
NVIDIA Geforce GT 440
500GB Partitioned Western Digital Sata II HDD

A:BSOD - getting BSOD error 0x0000003b a lot while idle or playing music

UPDATE: this just happened to me aswell... states the NTFS.sys is now the error (Error code 0x00000024) was literally only thumbing through facebook nothing else.

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RELEVANCY SCORE 86.4

Hello sevenforums Community,
since about month im getting Bluescreens, which never happened before in 4 years.
It usually get the when i watch streams on twitch (which didnt happen since 1 week on my account though) or currently while playing League of Legends.
But they dont come every game, so i can for example play 4 games in a row and nothing happens or i get 3 one them in one game. Also they can come at any game time. It is kind of random to me how they appear.
The last two days I got about 7 so i really need help from u guys.
In the last two weeks i always got this message (STOP : 0x00007A (0xFFFF6FC50023598,0xFFFFFFFFC000000E,0x000000002A991880,0xFFFFF8A0046B30BE) ) without a sound and the pc didnt instantly reboot.
But the last days the Blackscreen stayed like 4 second so i couldnt see the error message on it, so i dont know if the error changed but there was this buzzing sound.

I really appreciate help (and sorry for my english skills ^^)

A:BSOD while playing videos or playing games (LoL) Error STOP : 0x00007A

Code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
BugCheck D1, {44, 2, 0, fffff8800406a8c1}

*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+5c8c1 )
Do you have the Atheros Network Adapter installed on your PC? If so, please update it and let us know.
The other dmp file wasn't too helpful - not sure if it was my windbg or if it was just corrupted.

Also can you run chkdsk?
Check Disk (chkdsk) - Read Event Viewer Log

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RELEVANCY SCORE 84.4

I keep getting a blue screen when i play music from my itunes, or when i play videos or music files online. The error message is something like "kernel page instack error" or something to that affect. It doesnt happen when i play movies from my windows media player or vlc player. I think it has something to do with my drivers, but i really dont know. Any help would be much appreciated. Thank you

A:blues screen when playing music from itunes, or playing videos online

You can look at this document and follow the instructions
http://support.microsoft.com/default...;en-us;Q315266

Basically it says:
1. Install the latest SP
2. Check your hard drive (chkdsk)
3. Scan for viruses

Read other 1 answers
RELEVANCY SCORE 81.2

hi,
i need some help to fix my BSOD.
it usually happen when i'm playing some music in WMP
i try to update all the driver but all of it already up2date

at first i think it'll be fine if i just use system restore in case it happen because of some update but it happen again after that

? OS - Windows 7 Home Premium 64-bit(pre-installed on system)
? Age of system ; 1 year
? CPU : Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
? Video Card : Nvidia GTX 460
? MotherBoard
? Power Supply - brand & wattage

A:BSOD while playing music win 7

All 4 dmps in the upload are the same Driver Power State Failure
Bugcheck code 0000009F
Probably caused by : pci.sys

Since PCI.sys is a windows system driver it is not going to be the actual cause just the driver behaving correctly calling for system stop when it see's something wrong.

I see a older Audio driver listed in the dumps the Alienware/Dell support site may have a newer one> Welcome to Dell Technical Support

I also see a Tuneup utility from 2009 installed please uninstall these programs can do more harm then good. TuneUpUtilitiesDriver64.sys Thu Sep 17 07:54:52 2009

Under problem devices is a Bluetooth device listed without drivers please check the Dell support site and install the drivers or if it is not internal but rather a external usb device remove it from the system.
Bluetooth Peripheral Device BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_LOCALMFG&000F\8&371282CB&0&14741140D357_C00000000 The drivers for this device are not installed.

Lets see where that gets us, we may have to run Driver Verifier if the Bsod's continue.
BSOD BUGCHECK SUMMARY


Code:

Debug session time: Thu Aug 23 09:03:08.553 2012 (UTC - 4:00)
Loading Dump File [C:\Documents and Settings\Owner\Bsodapps\082312-48641-01.dmp]
System Uptime: 0 days 10:44:22.459
BugCheck 9F, {3, fffffa8009877a10, fffff80000b9c3d8, fffffa800dff6430}
Probably caused by : pci.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`09877a10 fffff800`00b9c3d8 fffffa80`0dff643... Read more

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RELEVANCY SCORE 80.4

Well i've read a lot on this forum about this and tryed the sets mentioned in this thread http://www.techspot.com/vb/topic35103.html .

Temp on load:


Specs:
Pent 4 - 2.66
1024mb pc2700 (2x512)
ASUS P4800 Deluxe
RADEON 9600xt

I had this problem on my older comp, and the only hardware i carried over to this was the CPU,HDDs and the RAM.

Included four minidumps.

Thanks in advance for any help/ideas.
 

A:BSOD - Happens when gaming, playing music etc.

Hello and welcome to Techspot.

3 minidumps crash at SACMXP1.sys. Your usb modem driver. They have a bugcheck of FE. They also reference bf2.exe.

Try updating your modem drivers, or use a different modem. Do you only get the problem with BF2?

1 minidump crashes at USBPORT.SYS. Usb port driver. It has a bugcheck of 44.

0x000000FE: BUGCODE_USB_DRIVER

0x00000044: MULTIPLE_IRP_COMPLETE_REQUESTS

Regards Howard :wave: :wave:
 

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RELEVANCY SCORE 80.4

I've been having BSOD's on and off for the past 6 months or so.
I know a fair bit about computers so I took the liberty of trying to fix it myself.

The computer is a little over a year old, and has only had the RAM upgraded since i purchased it.

Recently I've been getting a LOT of bluescreens, but annoyingly so, the errors have not been consistent. The computer would crash and I would research into it, it would crash again and a different error would appear!

Using the guide on BSOD posting i've compressed the crash folder down

If someone could take a look at it and suggest why the errors are occurring it would be greatly appreciated.

- Windows 7 Professional x64
- Full retail version
- Has been re-installed within the past 2 months

A:BSOD, Seems to be when i'm playing WoW/Listening to music...

SP1 is not installed, please do the following:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates


MSINFO32 reports problems with this device:




Quote:
Not Available ROOT\SYSTEM\0002 The drivers for this device are not installed.


Please zip up and upload the perfmon report. If unable to do this, please post back and we'll see what else we can do. This device will most likely be fixed by the updates, but otherwise I'll need the report to help identify it.

11 memory dumps (14 Nov 2011 to 05 Jan 2012)
9 different BSOD error codes
4 different causes blamed
This is either a:
- hardware problem
- compatibility issue
- low-level driver problem (to include missing Windows Updates and the 2005 version of ASACPI.sys)
- malware

ASACPI.sys:




... Read more

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RELEVANCY SCORE 80.4

Endeavours to play a music CD on my desktop computer now prompt the following error message to appear. - "Canno convert CD Rom drive letter to ASPI information.. Digital reading is impossible."
Assistance in resolving this problem would be much appreciated...
 

A:Error msg playing music

So what is your systems make and model? What operating system are you running?
 

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RELEVANCY SCORE 80.4

Yeah, my friend had her laptop "crash" (aka the harddrive got damaged when her brother dropped it) and so she had to get a new HD. For some reason, when she got it back, the sound didnt work. I'm not sure, but could it be because of the HD having to be replaced? I'll get some specs for later... I'll have to go see her about that or have her give it to me... I'll get that info to you.

A:Error With Playing Music

And? Any news?

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RELEVANCY SCORE 79.6

Hi folks, Here's hoping you can help me with my persistent problem.

So the story is, I mainly get BSOD when i have music running at the same time as producing a keyshot rendering. This is the case 80% of the time, sometimes the BSOD will happen at any random point during the day, regardelss what software is running. I have had days with 5-6 crashes, and then days with none whatsoever.

Playing music with a rendering consistently manages to trigger a crash however.

I have tried wiping the graphics drivers using the video driver removal tool, and then reinstalling official windows 7 drivers from the hp website. this seemed to fix the issue for a few days, however the crashes eventually returned.

Note - i had a dual core version of this laptop for about 2 weeks before i was upgraded to the quad core version. My previous machine also exhibited the same BSOD problems. These laptops were completely identical besides the Core count.

Any help is much appreciated.

Here is my basic system info.

HP Zbook G2 - windows 7 enterprise

Core i7 quad-core 4810mq
18gb ram
250gb ssd
100gb scratch disk
nvidia quadro k1100m
Intel HD 4600

thanks in advance for any help anyone can provide!!

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RELEVANCY SCORE 79.6

Hello all, my laptop seems to be crashing from when I use the programs MediaMonkey or Foobar. The only other program I rarely use to play music is VLC and so far it has not caused any problems. My Laptop is a Dell Studio1555. Speccy Link: http://speccy.piriform.com/results/xVWqRLYqZCpYNV6AwHiKCZr BSOD and Prefon Link: https://www.dropbox.com/s/ffpoc3hyzbitg7s/BSOD%20perfmon.zip    The latest BSOD is from when I tried to run mediamonkey the others from the month of July are from Foobar and one driver verifier BSOD. MiniToolBox OutputMiniToolBox by Farbar Version: 06-07-2014Ran by EBJR (administrator) on 13-07-2014 at 15:25:35Running from "C:\Users\EBJR\Downloads"Microsoft Windows 7 Professional Service Pack 1 (X64)Boot Mode: Normal***************************************************************************=========================== Installed Programs ============================µTorrent (HKLM-x32\...\uTorrent) (Version: 2.2.1 - )7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)AdiIRC (HKLM-x32\...\AdiIRC) (Version: 1.9.1 - Per Amundsen)Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)Adobe AIR (x32 Version: 14.0.0.110 - Adobe Systems Incorporated) HiddenAdobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)AMD Accelerated Video Transcoding (Version: 12.5.100.30429 - Advanced Mic... Read more

A:BSOD from playing music with Foobar and Mediamonkey.

Uninstall/reinstall the two troublesome applications...then start tracking any errors or crashes using Event Viewer tool in Win 7.
 
Louis

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RELEVANCY SCORE 79.6

Once or twice a day, I get a BSOD. I've tried updating my drivers to no avail. Any help is appreciated.

Thanks.

A:BSOD while playing games or listening to music

Code:
BugCheck D1, {fffffa0008aa8f88, 2, 1, fffff880053a2b3d}

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d )

Followup: MachineOwner
---------
Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

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RELEVANCY SCORE 79.6

okay so first is first hi im michael and i have joined here to help work out why im having bsod issues on a week old system

only happens if i leave itunes playing music while im else where in the house or while playing music while playing wow
i7 3770
16gb corsair ram
asus p8z77 -m motherboard
asus gtx660 direct cu ii ti 2gb
samsung 840 series 250 gb ssd
hitachi 1tb storage drive

have opened the .dmp file with blue screen view and this is about as far as i can work out

A:bsod 0x0000007F during playing music in itunes

ImageShack? - Online Photo and Video Hosting

sorry link to image didnt work the first time

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RELEVANCY SCORE 79.6

Good evening, good morning and good afternoon, depending on where you are,
I'm gonna go straight to the problem. I'm getting 1-4 BSOD's per day. I get them either while simply browsing the internet (facebook, youtube, even this forum), listening to music and chatting on skype or playing (while playing I think I got the BSOD only twice, and both time it was while playing some Minecraft). Now, I don't think I've installed any new drivers and I definitely didn't install any new hardware, apart from when I installed the windows (I changed all PC parts except for HDD and reinstalled the windows). I got the .zip file that's required to help identify the problem and make this post valid for posting. So yeah, that's about it.

A:BSOD while browsing, playing or listening to music

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Read other 5 answers
RELEVANCY SCORE 78.8

So basically my computer has been crashing for about two weeks now. I have just switched from Ultimate 32-bit to 64-bit and they were both clean installs. I was thinking about buying a registry cleaner but i guess ill come to the pros first

A:BSOD while watching videos, playing games or music

Hello Vlandor.

Since you are having problems when running something I have to ask you how old the hardware is. I had a similar problem my self not too lobg ago and it ended turning out to be the harddrive that was faulting.

My recommendation would be to run some benchmarking programs to see if you might get some kind of clues that way. Maybe you can find a bench mark that crashes your computer almost instantly compared to the other programs. I would recommend starting of with Prime95 for CPU stress testing and 3DMark for stress testing of your GPU. Please come back and tell us the results when you are done with the two.

Also i have to ask if you did any changes to the computer before these problems started to accur. Also a registry cleaner will not help you if you have tried a clean install of windows.

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RELEVANCY SCORE 78.8

I've installed a new GPU, an asus radeon hd 7870 and BSOD started to happen.

A:BSOD playing games, listening to music - still trying to understand

Hello Luidig, it is caused by the display driver.

Code:
fffff880`0a6cc2a8 fffff880`04cf1821Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0x3c821
============================
lmvm atikmpag
start end module name
fffff880`048c5000 fffff880`0493b000 atikmpag (deferred)
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Thu Aug 16 06:43:06 2012 (502C4922)
CheckSum: 00079744
ImageSize: 00076000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from AMD Graphics Drivers & Software

Let us know the results.

Read other 2 answers
RELEVANCY SCORE 78.8

Whenver i play utube music or w.e. it will freeze frequently and make noises because the video is playing. Then come back a bit later, but if i play a game it would much longer for that to even happen, but still freezes either way tho, but if u play utube, comes in faster, it's a 4+ yrs old computer, it's an all in one pc(ik it's lame =/) just want to know if it's my video card or what's causing the problem?

I mean i have stressed the video card for 30mins+ before, and nothing... Any ideas? I'll attach the logs, using SF diagnostic tool->grab all. I probably need to get a new computer, but if i somehow could fix this one, i could keep using it for a while longer at least. If you need more information, just reply to what i need to provide to you. Thanks.

A:BSOD playing utube music-read inside...

Code:
BugCheck D1, {538, 2, 0, fffff880040a6836}
This bugcheck indicates a driver attempted to access a pageable memory address when the IRQL was too high (2), to access pageable memory the IRQL must be at 1 or below. In this case, even if the IRQL was below 2 it would still bugcheck, given that A page fault which is what occurs when invalid memory is referenced in pageable memory isn't allowed to happen about IRQL 1 and it's an invalid address, I believe the starting address for user mode is something like 0x00010000 anything below is reserved so accessing it is not allowed.


Code:
fffff880`02f21be8 fffff800`02c8c169 : 00000000`0000000a 00000000`00000538 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f21bf0 fffff800`02c8ade0 : 00000000`00000000 fffffa80`045e7f50 fffff880`009e6180 00000000`00000087 : nt!KiBugCheckDispatch+0x69
fffff880`02f21d30 fffff880`040a6836 : fffff880`040a90f1 fffffa80`068db770 fffff880`040a39f3 fffffa80`05fa6ab7 : nt!KiPageFault+0x260
fffff880`02f21ec8 fffff880`040a90f1 : fffffa80`068db770 fffff880`040a39f3 fffffa80`05fa6ab7 00000000`00000087 : athrx+0x59836
fffff880`02f21ed0 fffffa80`068db770 : fffff880`040a39f3 fffffa80`05fa6ab7 00000000`00000087 fffffa80`05926470 : athrx+0x5c0f1

Code:
1: kd> lmvm athrx
start end module name
fffff880`0404d000 fffff880`041ca000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athrx.sy... Read more

Read other 4 answers
RELEVANCY SCORE 78.8

I am running a Alienware Aurora
Window 7 64 bit
i7 with 6g ram
I have tried whocrashed with no luck or finger pointing.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 7f
BCP1: 0000000000000008
BCP2: 0000000080050033
BCP3: 00000000000006F8
BCP4: FFFFF8000328F7A0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\WINDOWS\Minidump\092111-16395-01.dmp
C:\Users\Rick\AppData\Local\Temp\WER-52248057-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD when playing music or watching video any ideas would help

Try another player - e.g. VLC Download VLC Media Player 1.1.11 - FileHippo.com That would narrow it down to whether it is a player problem or a system problem.

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RELEVANCY SCORE 78.8

I have had a BSOD lately that I cannot seem to figure out. It mostly happens when I play MP3 files using iTunes. They are stored on my network drive, and my other computers do not have this problem. Here is my system information:

Dell XPS 8100
i5 - 3.20 GHz processor
ATI Radeon 5xxx series video card
8 GB RAM
Corsair 120 GB SSD
USB 3.0 PCI card (2 ports)
External Iomega 2 TB drive (USB 3.0)

Thanks!

Phil

A:BSOD playing music from network drive using iTunes

The crashdumps don't really show much pattern but there are some appearance of memory failure. First, however, I recommend turning on Driver Verifier. Do not select the following checks: Force Pending I/O Requests, IRP Logging, and Low Resource Sim. Select all other checks. Make sure to restart system after you finish setup. If you experience a boot loop afterwards, go into Safe Mode by pressing F8 prior to Windows logo and disable DV there. Provide us any new crashdumps.

Once that's taken care of, you can also go ahead and run Memtest86+ for at least 7 passes on your RAM.

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RELEVANCY SCORE 78.8

Alright, so I was doing fine, then I originally used too much of my RAM at one time. Caused a BSOD, knew how to fix that (by not running so many programs, haha). So, when it re-booted. I went back to doing what I was doing, however, I wasn't playing music. Now, it bluescreens the INSTANT I play music on Spotify while I'm Livestreaming, yet it does not do it when Spotify is idling in the background. The error is as follows:

I suspect it's something to do with my sound settings on one of the two apps conflicting or something. Some help would be quite useful. This computer is perfectly healthy otherwise!
-Edit- The previous error you see in the screencap is the other BSOD that I described to you. The minor one that I knew how to deal with.
-Edit 2- Forgot to attach this.
Attachment 274067

A:BSOD when playing music on Spotify while Livestreaming, Event ID 41

Welcome to Seven Forums 1LoveDrew

There are no dumps in the zip file.



   Note
Configure dumps
First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.Dump Files - Configure Windows to Create on BSOD
Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.

Recommendations - based on the rest of the files uploaded:

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

Norton
Norton tends to cause BSOD-s and seen it create several issues for users. Recommend uninstalling it with the Norton Removal Tool and replace with Microsoft Security Essentials. See if this stops the BSOD-s. Download and run the Norton Removal Tool to remove the Norton Product

Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspect... Read more

Read other 9 answers
RELEVANCY SCORE 78.8

whocrashed said I should reinstall driver and that didnt work...

Thanks in advance for your time.

A:BSOD at random times while playing wow or listening to music

Oh and the specs:

CPU: i7 2600k
GPU: GeForce 570 gtx
Ram: Corsair 18gb
Sound: Soundblaster Z

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RELEVANCY SCORE 78.8

Hello, I mostly gets BSOD while doing things like playing CS:GO or while browsing or listening to music or idle. I already follow the instructions.. unfortunately I can't find minidump anywhere although I already enabled it. but I installed dm log collector. The BSOD error code was 0x0000001E and the rest is 000...

I would be grateful for any help I can get.
ps. I got banned 7 days from playing competitive in CS:GO

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RELEVANCY SCORE 78.8

BSOD happens randomly during normal computer use. Did not start until a month or two ago, but it was rare. Now it happens early every other day. Attached is dump file and system health report.

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
- windows 7 home premium 64 bit
- the original installed OS on the system?
- yes, original
- an OEM or full retail version?
- OEM
- What is the age of system (hardware)?
- ~8 months
- What is the age of OS installation (have you re-installed the OS?)
- age of OS is ~8 months, have NOT re-installed

A:BSOD playing movies/music and browsing internet

Hi.

Remove BullGuard from your system.
Download,install and use Microsoft Security Essentials with windows firewall.
Run SFC /SCANNOW Command - System File Checker you may need to run it 2-3 times to "fix" everything.
Run RAM - Test with Memtest86+
Finish and post back.

Read other 1 answers
RELEVANCY SCORE 77.6

Hello

I hope you can help me solving this problem.

+ Win Updates can't be found anymore

A:BSOD random times (more frequent when browsing playing music)

Something wrong with my thread? I'm really in trouble cause I need my system to complete my degre thesis and it's constantly breaking down.

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RELEVANCY SCORE 77.6

I cannot figure this out. I have done several fresh installs. Made sure everything is seated properly. Any help? I keep getting a BSOD while doing simple things on the internet. Such as flash games or youtube or even just playing Spider Solitare. But I can play BF3 or Black ops 2 for several hours with no problem.

A:BSOD while playing flash games or listening to music on youtube

Tried switching memory slots. ran memtest86 0 errors. I can run bf3 for hours upon hours with no issues moment i do simple things it crashes not understanding this at all!!!

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RELEVANCY SCORE 77.6

Windows will crash to BSOD after about 10-15 minutes of playing a game, listening to music, or watching video. This started happening about a month ago. Up until then everything was fine. I though I found some people with the same problem when I search on Google, but updating their BIOS fixed their problem, it didn't fix mine.

I have updated all of the drivers I could think of and flashed my BIOS to the newest version on the ECS website (I have an ECS KA3 MVP motherboard). This didn't fix the problem. I also made sure I downloaded the Vista driver from Nvidia for my graphics card. I have also run a Memtest and had not errors, and I ran a video card stability test and everything was fine (didn’t even crash). I checked all of the temperatures on the restart and they are all in normal operating range. Here is what the BSOD says everytime.

Driver_IRQL_NOT_LESS_OR_EQUAL
***Stop: 0x000000D1 (0x00000008, 0x00000002, 0x00000001, 0x81F215B2)
***ndis.sys - address 81F215B2 base at 81EFC000, Datestamp 454962FD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000002
BCP3: 00000001
BCP4: 81F215B2
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Here is the info from my latest crash dump file…
Microsoft (R) Windows Debugger Version 6.7.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\Mi... Read more

A:Vista crashes to BSOD when playing music/games/video

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RELEVANCY SCORE 77.6

it becomes more frequent and severe,can somebody look at the dmp files,whocrashed says it's not hardware problem
it's something about memory it says
Attachment 270614

A:BSOD while browsing web playing games/videos/youtube/music

Daemon Tools/Alcohol %

Code:
dtsoftbus01.sys Fri Jan 13 19:45:46 2012 (4F10358A)
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Security Software

Right now I cannot see any security software installed on your system, did you have any? removed it for some reason? Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free



   Information
Do not start the free trial of MalwareBytes, unselect that option when prompted.


Update and make full scans with both separately.


Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup P... Read more

Read other 1 answers
RELEVANCY SCORE 76.8

This has happened to me twice in the last week or so. I've uploaded the zip file from the tool.
atikmpag.sys and Stop 116 show up on the BSOD
Restart in Safe Mode is fine.
I have a two monitor display setup.
I usually also have Mozilla Thunderbird open as well as Mozilla Firefox and playing music from Amazon.
My AVG has been detecting Zperm over the last few weeks as well.
Thanks for the help!

A:BSOD playing Amazon music with Firefox open atikmpag.sys and Stop 116

of it is an 0x116:

STOP 0x00000116: VIDEO_TDR_ERROR

Usual causes: Video driver, overheating, bad video card, ?BIOS, ?Power to card
check that your graphics driver is up to date first.

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RELEVANCY SCORE 75.2

I get BSOD whenever I am on my computer for 6 hours or over, watching a video and playing a game, or while playing gmod in general. My comp specs are on my profile as best as I could get. My computer runs 68C 26% fanspeed when not playing any games and gets as hot as 86C when playing games.
and my graphics card is up to date.

some of the BSODs were like memory management or time management or something.

Here is my SCF/scannow
Attachment 263947
and my SF Diagnostic minidump
Attachment 263945

A:BSOD playing too long, watching a video and playing a game or gmod

Hello and welcome foodwrap Mate you mentioned memory management was brought up.

Now two things you can do here is
a) reseat the sticks

b) run a memtest if the reseating doesn't have any effect

You will need to make a bootable disk for the memtest and set the BIOS to boot from the optical drive then insert the memtest disk and Save and > Enter.

Memtest86+ - Advanced Memory Diagnostic Tool

The machine will boot into the memtest program - no OS is loaded and it will start "testing" the RAM
Now you need to let it run for at least 8 passes unless you start to get red errors straight away.
The test takes quite while and sometimes people run it overnight.

But do the reseat first and have a look to see if any crud is down in the slots. You can take this chance to have a quick once over of the machine for dust etc

See pics for what it will look like when you run the memtest if you have to.

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RELEVANCY SCORE 74.8

The title speaks for itself, i have dump files listed below, and i would really like to fix this problem. Thank you in advance.

A:BSOD playing some games/recently playing FIFA World

Welcome.


Code:
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jun 25 18:40:06.502 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:09.767
BugCheck 124, {0, fffffa8007fe08f8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun Jun 22 03:33:23.804 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:06.240
BugCheck 124, {0, fffffa8007be55d8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jun 18 15:45:19.162 2014 (UTC + 6:00)
System Uptime: 0 days 0:00:07.333
BugCheck 124, {0, fffffa8007b727c8, 0, 0}
Probably caused by : AuthenticAMD
BUGCHECK_STR: 0x124_AuthenticAMD
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress. You can read more on this error an... Read more

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RELEVANCY SCORE 74.8

Hello

A few weeks ago I mounted a new hard drive that had data recovered from a damaged one. And since then I've been getting blue screens almost everyday. Prior to that the machine was working fine.

I did not notice a specific time for it to happen, but generally when I am playing "Heroes of Newerth" and have other applications opened BSOD strikes.

I use Kaspersky Anti-Virus and Internet Security.

Please advise, and thank you.

Attachment 247827

A:BSOD on a daily basis, mostly when playing playing Heroes of Newerth.

update
Realtek High Definition Audio Function Driver

http://www.realtek.com.tw/downloads/...Level=3&Conn=2


Code:
*** WARNING: Unable to verify timestamp for RTKVHD64.sys
*** ERROR: Module load completed but symbols could not be loaded for RTKVHD64.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880065a534b, fffff880093a1868, fffff880093a10c0}

Probably caused by : RTKVHD64.sys ( RTKVHD64+e834b )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always n... Read more

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RELEVANCY SCORE 74

Hi Guys,

I have issues with my desktop. I randomly get the bsod (kernel data inpage error). I thought it started after I installes the new ATI drivers. So I tried older drivers but without any result. After that I thought it was an issues with Win 7 64bit. So I installed 32bit. But still I get the bsdod.

can you please help?

Win 7 32 bit
oem original
hardware about two years old.
I have a new installed os.The old one started giving trouble after 2 years.

A:BSOD randomly after playing games or playing movies )

SP1 isn't installed, please do the following:





Quote:
Installing Windows 7 Service Pack 1
1. Visit the PC manufacturer's website and update ALL drivers. DO NOT use Windows Update or the "Update drivers" function of Device Manager.
2. Check Device Manager for any unknown/disabled devices - if there are unknown/disabled devices, fix them with the latest drivers from the device manufacturer's website (not the PC Manufacturer)
3. Visit Windows Update and get all updates (may take repeated visits)
4. Visit Windows Update and get Service Pack 1 (usually under Important Updates). Read these notes for installing SP1: Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
5. Visit Windows Update and get any other available updates. May take repeated visits, but keep it up until you get several "Windows is updated" results.
If you're having difficulties with installing a Service Pack, please use the SURTool from this link: What is the System Update Readiness Tool?
Also, check out this troubleshooting link from Microsoft: Troubleshoot problems installing Service Pack 1 (SP1) for Windows 7 and Windows Server 2008 R2

I have had limited success in installing updates/Service Packs when using a "clean boot". I suspect that I'm just bypassing the problem - and that it can come back to bite me in the butt later on.


You have an 802.11n USB Wi... Read more

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RELEVANCY SCORE 74

Hello guys. So here is my issue i dont really know how to specific it further then this still hope it will help.

I have been getting BSOD for a while now and it's getting to the point i cant do a single thing on the computer. I did the config for dumps and so on and ended up with this RAR file with all the info i assume. I mostly get the bluescreen when i try to watch anime etc on googlechrome. It never works it's a matter of seconds before the BSOD comes. But when watching it on other browsers like opera it works just fine "mostly" even there it bluescreens from time to time. And then there is when it's most fatal, Playing onlinegames. Whenever I play online games like World of warcraft, League of Legends, Heroes of Neweart etc etc etc i risk getting bluescreens. It differs very much from game to game how often the bluescreens appear and it seems to not be preformance related since sometimes i play constantly for hours when maxing out games and pushing the computer to it's limits when it comes to frames. And still the bluescreen lies in dorment waiting for a more suitable interrupt for me. From the looks of it the bluescreen is related mostly to my operatingsystem more then commponents after i looked at the dumpfiles via "Bluescreenviewer".

I'm pretty clueless when it comes to this and i hope you guys can help me with this. also this is my first post so I maybe did this typical "bad thread", Still i hope this will get me atleast closer to... Read more

A:BSOD When playing games and playing flash player.

Hello Simon, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

Read other 1 answers
RELEVANCY SCORE 74

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 13321

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFF
BCP2: 00000002
BCP3: 00000000
BCP4: 830C8C55
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Please help and answer))

A:BSOD randomly/ when playing LoL and playing a video on youtube

Code:
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
From your attachments, it would appear that WAT is not installed. Please download and install this:

Description of the update for Windows Activation Technologies

Now upload a new MGADIAG report here:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

Read other 9 answers
RELEVANCY SCORE 74

Hi I'm new to this forum and was wondering if i could get some help or advice on what the problem might be the PC is only 3 months old and has had four recent blue screen errors over the time i have been using it and i was wondering if this is a hardware or system failure that i may need to replace. These are the dump files and system information attached to post thank you.

A:BSOD Whilst playing Browsing and Playing game's

Welcome

The BSOD seems to be caused by old ATI video card drivers:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007da8010, fffff8800774da1c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7a1c )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007da8010, Optional pointer t... Read more

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RELEVANCY SCORE 73.2

I apologize if this has already been addressed. I honestly don't know what I'm doing. My Vista's not playing any of the music files on my computer or my iPod on any music player I use (iTunes, WinAmp, the Rhapsody that came with it), though it plays anything else that's online. Other sounds on the computer are also playing (MSN, AIM, system sounds). What it does exactly is, upon clicking any song in the media library, it shows intention to play it but then stays at 0:00, while recognizing the length of song, name of artist, etc. Did I miss something?
 

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RELEVANCY SCORE 72.8

Sometimes, my pc crashes completly only when I open a video.
Just one time happened too when I was playing battlefield 1.
Here is my .zip
Thanks for your time

BRANDON-23_11_2016_215639_49.zip
.

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RELEVANCY SCORE 72.8

Hello guys i'm new to this site but here is my problem when i get the BSOD while playing WoW or Watching shows in my comouter. If anyone can help me on this it would be great this has happen to me like 4 times already i'm not sure what is causing the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800B180028
BCP3: 00000000FA000000
BCP4: 0000000000400405
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\121911-13088-01.dmp
C:\Users\Saul\AppData\Local\Temp\WER-21496-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Zip File: Attachment 192088

AIDA64 Extreme Edition
--------------------------------------------------------------------------------


Version AIDA64 v2.00.1700
Benchmark Module 2.7.391-x64
Homepage http://www.aida64.com/
Report Type Report Wizard
Computer SAUL-PC
Generator Saul
Operating System Microsoft Windows 7 Ultimate 6.1.7601 (Win7 RTM)
Date 2012-01-08
Time 05:49

Summary
--------------------------------------------------------------------------------


Computer:
Computer Type ACPI x64-based PC
Operating System Microsoft Windows 7 Ultimate
OS Service Pac... Read more

A:BSOD Playing while Playing WoW or Watching Movies

Unfortunately, the information provided is a bit vague. Please read and follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with more information so we may better assist you.

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RELEVANCY SCORE 72.8

happens when im play division and when coping files from one HDD to another

A:BSOD playing playing Tom Clancy's Division

Dxdiag output says you have a AMD Radeon R9 200 Series which I guess is your Asus r9270x.

The first dump, 7/27 11:13 says AuthenticAMD is the cause.

Code:
BugCheck 124, {0, ffffe001d181b678, 0, 0}
Probably caused by : AuthenticAMD

!analyze -V showed this was a

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe001d181b678, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

The error record shows:

Code:
4: kd> !errrec ffffe001d181b678
===============================================================================
Common Platform Error Record @ ffffe001d181b678
-------------------------------------------------------------------------------
Record Id : 01d1e819692b649c
Severity : Fatal (1)
Length : 928
Creator : Microsoft
Notify Type : Machine Check Exception
Timestamp : 7/27/2016 15:13:30 (UTC)
Flags : 0x00000002 PreviousError

===============================================================================
Section 0 : Processor Generic
-------------------------------------------------------------------------------
Descriptor ... Read more

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RELEVANCY SCORE 72.4

ok so im hearing comming from my speakers, some music, but mostly commercials. i was browsing the web and all the sudden i hear "buy a mcdonalds big mac today!" i dont get it i went to task manager and nothing looks weird. here's ahttp://img404.imageshack.us/i/audiosnap.jpg screen shot of active tasks
Uploaded with ImageShack.us

but when i went to audio mixer there is a volume tab for "name not available" and if i mute it music goes away....i dont get it. help!!!

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A:HELP! music is playing in the background but no music program is open!

Are you close to a radio station's transmitter site and antenna? That sounds like "RFI" (Radio Frequency Interference" getting into your speaker system.

When you get it, unplug the speakers from the PC but leave them powered on and the volume up and see if you still get it. If you do it's RFI and the speaker system is picking it up or it's coming through the AC power line to the speakers. If this just started I would suspect either a bad cable ground or just a dirty plug connection somewhere in the system.

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RELEVANCY SCORE 71.2

So I searched around for a bit and found a few discussions about the Music app crashing, but none appear to be the problem I'm having. I can open the app and do most things in it. Search, navigate around, I can even play music most of the time except for one notable exception. When you click on an artist or album, the app opens a smaller window in the middle of the app where you can usually play the song, along with a few other options (like Play Top Songs or Explore Artist. Whenever I click play from this window, the app suddenly closes. This does not happen with music that I have files locally on my hard drive, it only happens with streaming music. I can get streaming music to play as long as I can find a play button elsewhere in the app aside from this window that pops up in the middle of the screen. But if a song is already playing, I can skip back and forth and navigate around the app. I've uninstalled and reinstalled the app and this fixes it for a little while, but it eventually begins happening again. It crashes with zero other apps or programs running. I have AVG antivirus running, but I disabled that for a while and it still crashes. I noticed that when it does crash, the Music app doesn't close completely as it's still listed along with other running apps if I hover in the upper left corner and drag my mouse down to view all running apps.

Thoughts?

A:Xbox Music app crashes when playing music

well, you didn't see my post...

app dumping me back to the start screen?

same thing for me. same solution that is a band-aid (uninstalling and reinstalling the app).

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RELEVANCY SCORE 71.2

I am not sure if the title accurately tells what my issue is. I hope I can explain it.

When listening to music on my PC, it does not matter if I use Winamp, Songbird, Quicktime, Windows Media Player, or any other software. Every so often, there appears some sort of distortion, like the drive that the music is on slows down. I dont know if it is the driver or what. Its hard to explain. You have to hear it. I dont think its the mp3 file itself, cause I could play a song and it will be perfect, but then the next time I play it, it will distort. It is really driving my nuts cause I can't find the reason for it.

Anybody out here got any ideas? even crazy ones? Thanks.

Cardnut

A:Odd distortion while playing music in any music player on Win 7 PC

Please follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with application and system logs that can indicate application conflicts, application errors, system corruption, or system critical errors to help us determine if any of these are causing problems with your music playing.

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RELEVANCY SCORE 70.4

Hi,

You guys have always been of great assistance in the past, especially when I had a major problem.

Now I have two.

When I start up my computer, go into windows, it takes a while to load then I get bsod and it restarts then works perfect, so now if I run it cold, I reset it immediately after switching it on, then it works. WTF?!

Plus now, it has started getting really slow and it lags. What can I do?

Please tell me whatever info you need, and where I can find it for you. I will be completely cooperative and appreciative.

look forward to hearing from you.

A:BSOD on start, LAGS When playing music, LAGS in General.

Hello betterinblue,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by afterwards to further help.

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RELEVANCY SCORE 69.6

Hi guys,

First I would just like to explain what has happened in the past. My computer was overclocked to 3.4GHz and so was my gpu. It was an otherwise stable system but it would crash whilst I was playing Mafia II, Battlefield BC2 and Battlefield 3. What would happen is the game would sometimes crash to desktop with graphical glitches on pretty much everything or it would just blue screen and restart without actually displaying the blue screen.

I tried many solutions I found online, even a clean install but none worked until I found a post on another forum that suggested a voltage in the bios was too high. I then reset the bios by taking out the battery and replacing it and booted up with everything set to auto. From what I would tell this has resolved my initial problem as I would play Mafia 2 all day and BF:BC2 too and it would not crash.

I have not played BF3 for a while but I decided I wanted to play a few games last night, I ended up playing for about an hour maximum and I then quit the game. About 30 seconds after I quit the game my computer crashed and I was greeted with the loud kind of buzzing noise like the tripods make on war of the worlds. I rebooted to see the screen that tells you your computer has crashed and it displayed the error code 124. I am not sure if this crash is related to BF3 or something else but I would much appreciate it if you can help me get to the bottom of this.

The PC is just over a year old.

Spec
AMD Athlon II X4 640
Asus M4A78LT-M
Co... Read more

A:BSOD after playing BF3, error 124

Problem Devices:
Code:
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0001 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0101 This device is disabled.
Photosmart C4500 series ROOT\IMAGE\0000 This device is disabled.
Photosmart C4500 series ROOT\MULTIFUNCTION\0000 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0201 This device is disabled.
NVIDIA High Definition Audio HDAUDIO\FUNC_01&VEN_10DE&DEV_0012&SUBSYS_10DE0101&REV_1001\5&294C0782&0&0301 This device is disabled.

Antivirus Software:
Code:
avgcsrva.exe c:\program files (x86)\avg\avg2012\avgcsrva.exe 644 8 200 1380 03/03/2012 15:30 12.0.0.1786 507.34 KB (519,520 bytes) 15/08/2011 07:21
avgemca.exe c:\program files (x86)\avg\avg2012\avgemca.exe 1732 8 200 1380 03/03/2012 15:30 12.0.0.1854 1.52 MB (1,593,696 bytes) 10/10/2011 07:23
avgidsagent.exe c:\program files (x86)\avg\avg2012\avgidsagent.exe 2848 8 200 1380 03/03/2012 15:30 12.0.0.1855 4.23 MB (4,433,248 bytes) 12/10/2011 07:25
avgnsa.exe c:\program files (x86)\avg\avg2012\avgnsa.exe 1728 8 200 1380 03/03/2012 15:30 12.0.0.1883 1.90 MB (1,987,424 bytes) 28/11/2011 01:19
avgtray.exe c:\program files (x86)\avg\avg2012\avgtray.exe 450... Read more

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