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Thunderbolt Dock is charging but Monitors will not work

Q: Thunderbolt Dock is charging but Monitors will not work

I have narrowed the issue down to a software issue. I have tried resetting the dock, the computer, updated to the newest driver as well as even replacing the dock itself. I had an extra and thought the dock ports might just be dead but the new dock doesnt work either. I have also tried both ports on the PC in order to rule that out as well. Does anyone have suggestions? Thank you in advance!!

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RELEVANCY SCORE 200
Preferred Solution: Thunderbolt Dock is charging but Monitors will not work

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 86.4

So I have a Precision 5510 laptop with Xeon processor, no 4K screen.  My question is about this thunderbolt dock TB16.  I have one HDMI out and was asked if I can make that work on 3 external monitors.  None are 4K.  Is that possible?  Can it function as extended desktop, not duplicated? And if so, is that 3 external plus laptop? Or is the laptop screen on of the 3? 

A:Thunderbolt Dock & 3 Monitors

Depends on resolution - see this article for more information:
www.dell.com/.../SLN301105

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RELEVANCY SCORE 86

Just bought a Lenovo soga s730 (in other countries it can be called 730s) and Omen accelerator by hp, there are several problems, the first one: the dock connects only from the second time (the first time it detect the thunderbolt connection, but then driver just turns off, the second time everything is ok); Second: the video card appears in the device manager, but the driver does not automatically turn on, the reboot helps, then everything starts working. The last most annoying problem is that there is no charging through the thunderbolt connector, the dock is in SELF POWER status. Screenshots attached.

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RELEVANCY SCORE 85.6

Hi There, I'm having trouble with a Lenovo P52 with a Thinkpad Thunderbold 3 Dock. When I Conect my dock to my laptop it wil ask if i want to allow it. (It always asks strangely. Even if its in managed Thunderbolt devices.)  After pressing ok the problems start.-Shortcuts are flickering on the Desktop and in the taskbar.-Not being charged-No Mouse & Keybourd-No Ethernet.-External screen does work but with above problems. Additional information:-With only the powercord and usb-c into the Lenovo Laptop and nothing else in the dock it stil gives the same problems.-Tried with difirent cables.-Tried other Docks but same problem. (Docks that work with other Lenovo laptops)-It works somtimes. once every 5-10 tries. But fail right after trying again.-No Faults in Lenovo center. Product information:Lenovo Vantage InfoLenovo Thinkpad Thunderbold 3 DockModel Number: DBB9003L1 I have updated the most drivers that would be needed for the thunderbolt & Lenovo but nothing seems to work. Is there anyone who has been batling this before or somone who could help me?

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RELEVANCY SCORE 85.6

 Hello all, I am a solutions architect trying to solve an issue which I have never heard of before. Though others users are having this same issue, my experience has been different then what they have seen. First,The following are the Security options for Thunderbolt devices as per user guide

No Security: Allow Thunderbolt devices to be connected automatically.
User Authorization: Allow Thunderbolt devices to be connected after user authorization.
Secure Connect: Allow Thunderbolt devices to be connected with a saved key that has been approved by the user.
Display Port and USB: Allow only DisplayPort-compatible devices and USB devices to be connected. Thunderbolt devices are not allowed to be connectedI don't think this is entirely true or at least does not apply properly each time. My scenario:T480, T580, or Yoga x1 3rd genImaging with a standalone MDT environmentDevices come pre-configured from Lenovo with Thunderbolt 3 Security Options set to "User Authentication" Installing all the drivers in the latest SCCM driver packs that Lenovo offers - though the x1 3rd gen driver pack was missing on the site this morning. On some devices, this security option seems to do absolutely nothing. MDT uses the local "Administrator" account to perform post-OS items. I'd say about 75% of the devices reach their destination and the user logs in for the first time as a user, not an admin, and the dock functions properly; monitors/mice/keyboard/etc. work. 25% of ... Read more

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RELEVANCY SCORE 85.2

I've set up my Thunderbolt 3 dock. I notice in the status, it shows "94% available (plugged in, not charging)". It has been like this for the past two days. Does the battery have to reach a certain threshold, before charging? Or is this normal? My last dock, with the 8570W would always charge to 100%.

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RELEVANCY SCORE 85.2

So I got a brand new Yoga 370 and just got me a ThinkPad Thunderbolt 3 Dock. I have connected it to my laptop through a Thunderbolt 3 (40 Gb/s) USB-C cable male-male 5A, which supports power supply up to 100 W. I have plugged in the dock itself with a Lenovo original cable of 90 W. I also plugged in a HDMI cable from the dock to my monitor. After plugging in, my computer automatically installed the Thunderbolt software, package version 17.3.74.400. It also says I have the Thunderbolt controller generation 15BF, firmware version 4.04, installed now. Monitor works fine. But my Yoga is not charging. I tried to restart the computer, unplug the dock, and I even installed the Lenovo Power Management software from the Lenovo website, which I assume is then the latest version. Any ideas of what could possibly be wrong here? It is a bit of a disappointment as I was hoping this would work perfectly fine right away. I spent some 50 dollars on the USB C cable and another 150 on the dock itself. Thanks 

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RELEVANCY SCORE 85.2

So I got a brand new Yoga 370 and just got me a ThinkPad Thunderbolt 3 Dock. I have connected it to my laptop through a Thunderbolt 3 (40 Gb/s) USB-C cable male-male 5A, which supports power supply up to 100 W. I have plugged in the dock itself with a Lenovo original cable of 90 W. I also plugged in a HDMI cable from the dock to my monitor. After plugging in, my computer automatically installed the Thunderbolt software, package version 17.3.74.400. It also says I have the Thunderbolt controller generation 15BF, firmware version 4.04, installed now. Monitor works fine. But my Yoga is not charging. I tried to restart the computer, unplug the dock, and I even installed the Lenovo Power Management software from the Lenovo website, which I assume is then the latest version. Any ideas of what could possibly be wrong here? It is a bit of a disappointment as I was hoping this would work perfectly fine right away. I spent some 50 dollars on the USB C cable and another 150 on the dock itself. Thanks 

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RELEVANCY SCORE 84.4

OOTB when I connected the Thunderbolt 3 dock to my X1 Yoga (3rd Gen), the monitors behaved correctly. I installed all available updates for the machine as per the Lenovo Companion App, this included some firmware upgrades the dock. When I came into the office this morning, the laptop would not switch from single monitor mode, and the screens connected to the dock are not detected. Steps I've taken:Checked for updates via the Lenovo siteInstalled a Thunderbolt 3 Firmware upgradeReinstalled the Intel Display DriverAttempted to install drivers directly from intel (failed. referred by error message to lenovo website)De-authorized & Re-authorized the dock via Thunderbolt SoftwareI feel like I've made a simple settings change that is preventing the dock from showing me the devices available. Anyone have any ideas?

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RELEVANCY SCORE 84.4

OOTB when I connected the Thunderbolt 3 dock to my X1 Yoga (3rd Gen), the monitors behaved correctly. I installed all available updates for the machine as per the Lenovo Companion App, this included some firmware upgrades the dock. When I came into the office this morning, the laptop would not switch from single monitor mode, and the screens connected to the dock are not detected. Steps I've taken:Checked for updates via the Lenovo siteInstalled a Thunderbolt 3 Firmware upgradeReinstalled the Intel Display DriverAttempted to install drivers directly from intel (failed. referred by error message to lenovo website)De-authorized & Re-authorized the dock via Thunderbolt SoftwareI feel like I've made a simple settings change that is preventing the dock from showing me the devices available. Anyone have any ideas?

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RELEVANCY SCORE 84.4

Hi all, I do tech support at a university that uses various Lenovo notebooks across campus. I have noticed a trend among the users that have a Thinkpad Yoga 370 Notebook and are using a Thinkpad Thunderbolt 3 Dock, myself included. Occasionally (every few weeks or so), one of the affected systems will show "plugged in, not charging" tooltip when hovering over the battery tray icon. When this happens, the charge indicator light by the charging port and Thunderbolt port does not turn on, the battery continues to drain, and unplugging the Thunderbolt cable and either plugging it (or the regular power cable) back into the notebook has no effect. These systems all use Lenovo System Update to keep their drivers and BIOS up to date, and I have updated the firmware on the Thunderbolt 3 Docks manually. This issue was brought to my attention because it started happening to me and my laptop/dock after the first few weeks of having it, and this behavior continued to happen for months. I would constantly be plugging in and unplugging my laptop, as I do on-site support in several buildings, and my laptop goes everywhere with me. In October I stopped using my dock entirely, and since then have had 0 problems when just using the laptop's regular charging cable. I have 3 or 4 other users whom I support that have this issue though; due to the sheer volume of documents they need open at once, they need a multi-monitor setup and ethernet ports, so not having a dock is not an option. Ag... Read more

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RELEVANCY SCORE 84.4

P1 Laptop with a Thunderbolt 3 docking station.  Laptop charges just fine, however when disconnecting from the dock the laptop will do one of two things1) Take 10 minutes to switch from plugged in to running on battery2) Take even longer and by then the battery is pretty critical. Powering off completely and turning the machine back on always fixes the issue.  Who wants to do that though? One would think no big deal, I know it's unplugged why does it matter what the computer says.  In BIOS I have set maximum performance on AC so when BIOS thinks there is power it's a power hungry laptop and my battery level drops like a lead rock.  Anyone else have this issue?

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RELEVANCY SCORE 84.4

Hi all, I do tech support at a university that uses various Lenovo notebooks across campus. I have noticed a trend among the users that have a Thinkpad Yoga 370 Notebook and are using a Thinkpad Thunderbolt 3 Dock, myself included. Occasionally (every few weeks or so), one of the affected systems will show "plugged in, not charging" tooltip when hovering over the battery tray icon. When this happens, the charge indicator light by the charging port and Thunderbolt port does not turn on, the battery continues to drain, and unplugging the Thunderbolt cable and either plugging it (or the regular power cable) back into the notebook has no effect. These systems all use Lenovo System Update to keep their drivers and BIOS up to date, and I have updated the firmware on the Thunderbolt 3 Docks manually. This issue was brought to my attention because it started happening to me and my laptop/dock after the first few weeks of having it, and this behavior continued to happen for months. I would constantly be plugging in and unplugging my laptop, as I do on-site support in several buildings, and my laptop goes everywhere with me. In October I stopped using my dock entirely, and since then have had 0 problems when just using the laptop's regular charging cable. I have 3 or 4 other users whom I support that have this issue though; due to the sheer volume of documents they need open at once, they need a multi-monitor setup and ethernet ports, so not having a dock is not an option. Ag... Read more

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RELEVANCY SCORE 83.6

Hi, I  got Yoga 920 with Lenovo Thunderbolt 3 Dock that is connected to two 4k Samsung monitors. Just recently when I put Yoga 920 to sleep the monitors will switch off, but in 10-15 sec start looking for a signal.Basicaly screen goes to black (looks like monitor is off) and then in 10 sec it switches on a show blank screen with input name on (DisplayPort) and than it goes off and in 10 sec on with input name ..... this keeps cycling on and off. This is happening on both monitors. It's strange as it used to work fine untill recently (apropox 1 week ago). Im on latest bios with Yoga 920 and latest firmware for Thunderbolt 3 Dock and Lenovo Vantage says my system is up to date. The windows recently updated to Windows 10 (1709), not sure if that is related. Any help how to fix this issue?  

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RELEVANCY SCORE 82.8

HiI have 2 Lenovo devices:-Lenovo ThinkPad X1 Yoga, i7-7500U, 16GB, SSD 512GB, WQHD OLED 14inch touch, LTE, W10P-Lenovo ThinkPad Thunderbolt 3 Dock - Port Replicator - (Thunderbolt 3) - GigE-And i have 2 monitors whit a DisplayPort connection. These are connected with the dock. What i try to do:I wont to work whit these 2 monitors and whit the monitor from the X1 Yoga itself. My Problem:It only works with 2 screens at the same time...- If the laptop is open. I can work whit the screen from the notebook and wiht 1 external monitor.- If I close the laptop. I can work whit both external monitors.- But when I open the laptop again. 1 Monitor turn into black. I updated everything whit the Lenovo System Update Tool. Everything is up-to-date.Also the Windows Updates are Up-to-date.Manually checked from the Intel website, also everything is up-to-date. Is there anyone else having this problem? Any advices?Thanks a lot & Greetings   

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RELEVANCY SCORE 82.4

I am having an issue with the Thunderbolt 3 dock with my Gen 5 X1 (20HR). Upon purchasing the correct replacement (Lenovo Recommended)  cable for length reasons. I cannot use the dock. The port one the dock heats up and the cable cycles on and off. Thus giving me undesired results. I've tried 3 different cables now and still the same results. The computer acts as if I've disconnected and reconnected the cable over and over. Until it is disconnected. What should we do?

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RELEVANCY SCORE 82

Not able to get two monitors (Samsung S27E450) plugged into a ThinkPad Thunderbolt 3 docking unit to work with my X1 Yoga (Gen 2).   Montiors connected to docking via DisplayPort cables.   Windows 10 shows the monitors showing up as "Generic PnP" so something is being recognized.  Tried deleting the device in Device Manager, reboot.  Not finding the drivers on the Samsung site.   Any help appreciated. 

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RELEVANCY SCORE 78

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 77.6

I just received my HP ZBook Studio and Thunderbolt Dock. I updated all drivers and BIOS. However, there is no internet connection through ethernet when I connect RJ45 to the dock. Am I missing something? Is it possible to have hardware related problem? Thanks,

A:Re: Ethernet on thunderbolt dock won't work

I am posting this through a Zbook G3 connected to a Thunderbolt dock with ethernet connected to the dock ethernet. Did you specifically install the package of dock drivers? Are you seeing crippled devices in device manager?

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RELEVANCY SCORE 77.6

I have ethernet issues with my Thunderbolt 3 dock 150W and my Zbook 15G3, running on windows 7 / 64 bit. I had many issues before with the system after a BIOS update (slow performance, usb poorts that would't work, windows that would not download updates, ect.). I read many postst with similar problems. The hardware was exchanged by HP but the problems remained and I was left alone to install the BIOS and updates. Thank you HP!After a long period of fiddeling I got everything back to work. Exept for the ethernet connection on the thunderbolt dock. Somehow the drivers are not inatlled / available. The ethernet connection / WLAN on the laptop work fine, but not on the dock. I don't know where to find the right drivers / how to install them. Who can help? 

A:Ethernet on thunderbolt dock won't work

I have the Zbook 15 G3 Mobile Workstation using the Zbook Thunderbolt 3 dock: http://www8.hp.com/us/en/workstations/zbook-dock.html I am sending this on the Zbook connected to the dock using its gigabit ethernet port. HP Support Assistant provided all the drivers needed for the dock. Here is the screenshot of my device manager:    What does your device manager look like under network devices? The Intel ethernet is the built in and the Broadcom NetXtreme is the ethernet in the dock. HP has drivers for both on the support page for Windows 10 64 bit under the Zbook G3 Home page.  I did have a bit of a struggle initially getting the dock to work but I went into the BIOS and disabled all Thunderbolt security settings. If you need any more help post back. If this is "the Answer" please click "Accept as Solution" to help others find it. 

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RELEVANCY SCORE 77.6

I've read that using a T470s with the USB-C (40A9) 40A90090 Dock connected to 2 Display Port Monitors has problems charging via the USB-C cable and that you also need to connect an external PSU to the laptop for power. I'm in an office setup, so the monitors would be 1080p. Can this be confirmed before I purchase?

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RELEVANCY SCORE 76

Hey all! I can't seem to get my firmware to update....I just get this: Has anyone seen this and have any advice? I've consulted Google and the forums here and can't seem to get any leads. I'm running a T480 with the latest updates per the support site and the System Update 5 tool. Thanks in advance! 

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RELEVANCY SCORE 75.2

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 75.2

I have a 6th Gen X1.  One of the thunderbolt ports no longer works with the monitors on the docking station - the keyboard and mouse do work.  The monitors do work when plugged into the other thunderbolt port.  I am worried that one will stop working too.   I do not know of any damage or issues and I ensured the latest drivers were installed.   Any ideas on how to troubleshoot? 

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RELEVANCY SCORE 74.8

Hello, My company recently purchased a dual 4k setup for a work station. The setup is the following:2 ThinkVision P27 monitorsLenovo ThinkPad Thunderbolt 3 DockT570 (Type: 20HA) I setup the monitors and docking station yesterday and was able to power the displays using a X1 Carbon 5th gen (i5 model type: 20HQ) thru USB-C without issue. I have a user testing out the desk now with a T570. I'm able to get one monitor to funtion at 4K and the other is running at 1080p. If you check display settings I'm unable to increase the resolution to 4K. I've updated all drivers on the T570 including the display driver and thunderbolt docking station driver this morning and the system still fails to power dual 4K. I brought back the X1 I used previously and it powers the screens normally. I checked the specs of the T570 and its identical to the X1 as far as processor is concerned and the model page claims the USB-C port on the T570 can power dual 4K. What else can I try?

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RELEVANCY SCORE 74.8

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord. 1. My power brick is 135W, 20V-6.75A2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on. None of the above solutions worked.  

A:Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

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RELEVANCY SCORE 74.4

When turning on the Thunderbolt 3 workstation dock using a P52 the USB and audio ports do not work. Means that a USB connected keyboard or mouse is not usable. I can resolve the issue by unplug&plug-in the 65W power supply cable. Why are keyboard/mouse/headphones not instantly working when switching on the dock? Is there a special setting necessary? Thx!

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RELEVANCY SCORE 74.4

Hello, i just started with my new Yoga x380 installed all drivers and connected the dokckingstation via the thunderbolt software.Every morning, i come to my place, connecting my notebook and power them on with the button on the dockingstation. My bitlocker appiers und im not able to type my password in. If i disconnect my notebook and reconnect them, power on again via dockingstation my keyboard an mouse work. How can i get this work the first time? Its verky akward to connect them two or three times... Hope anyone can help me

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RELEVANCY SCORE 73.2

I have a situation where I need to switch between laptops regularly - a new X1 Carbon and a new MacBook Pro. I use the X1 Carbon a lot more. The two 27" wqhd monitors are a bit weird - one only support HDMI, one can do HDMI/DP. Any recommendations for a Thunderbolt 3 dock? They're pretty pricey - so I'd hate to get the wrong one and be stuck with it.

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RELEVANCY SCORE 72.4

My setup: Lenovo Thinkpad P70 (MTM: 20ER-003NMD)Dock: Thinkpad Workstation Dock SD20A06045 / 04W3955 (just installed firmware version 2.33.000)Displays: Three Thinkvision 24" (1920x1200) LT2452p (MTM: 4420-MB2) I upgraded from a W540 to the P70 just recently and changed the dockingstation with it. The setup is cabled with: Monitor 1&2:2x Displayport --> Displayport in dockMonitor 3:1x DVI --> DVI in dock. Issue:Monitor 3 will not show a picture, it goes directly to power-saving-mode. I have tried to use the following work-arounds, before writing this post:*Changed to DVI cable to a new one, also took another DVI just in case = directly to power-saving mode*Changed to a Display-port cable, had a converter betweeen for Displayport --> hdmi and had a HDMI cable to the dock = directly to power-saving mode*Changed to a Display-port --> mini-display-port cable and plugged it directly into the Lenovo laptop = directly to power-saving mode (this was my setup with my W540, to get it to work) Question:How do I get my setup to work? I have installed the latest drivers from the site:http://pcsupport.lenovo.com/dk/da/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p... I have also checked, that the dock does support this setup:https://support.lenovo.com/dk/da/solutions/pd029622 What am I missing? (its frustrating that a new model like the P70 dont autoregister any monitor) Thank you very much in advance.  /... Read more

A:New P70 + dock + 3 Lenovo monitors does not work

Hello, I forgot to mention, I am running Windows 10 Pro 64bit.

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RELEVANCY SCORE 71.2

I have a ThinkPad USB 3.0 Dock (Model DU9019D1) that I connect my Yoga 370 to, using the (supplied) USB3.0 cable into the USB 3.0 port (with the little lightning bolt next to it) and it doesn't charge. I have to plug in the charger for charging to hap[pen.I have a secons dock (a Dell) at home and the Yoga charges no problem when plugged into this one. Why would a Lenovo dock not charge a Lenovo laptopo, but a Dell one will?I have the latest drivers installed.CheersPete

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RELEVANCY SCORE 70

Hello everyone, I recently bought a Thinkpad X1 Extreme and I am now locking for a suitable Thunderbolt 3 dock. Although I've read a lot of posts about various docks I am still a little consfused about which one to choose. It seems like the following ones would all work with the X1 Extreme:1. Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W:https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...2. ThinkPad Thunderbolt 3 Workstation Dock (170W):https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...3. ThinkPad Thunderbolt 3 Workstation Dock (230W):https://www.lenovo.com/ca/en/accessories-and-monitors/top-tech/Thunderbolt-WS-230W-dock-US/p/40AN023... Please correct me if I am wrong but to me it seems as if the only difference between these docks is that the workstation ones come with two AC adapters each and a special Thunderbolt/Power cable to avoid using two different cables. Or are there any other technical differences? So if I am okay with a two cable solution couldn't I just use the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W and connect it via Thunderbolt while at the same time use my 135W AC adapter to charge the laptop? Thanks a lot in advance.

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RELEVANCY SCORE 62.8

To back up Dell-Brian B's threads you can find all the available Dell documents for the Dell Dock and Dell Thunderbolt Dock here. 
TB

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RELEVANCY SCORE 61.2

 Has a solution ever been provided for this.  Several models are doing this.  https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Bitlocker-PIN-USB-C-Thunderbolt-dock/m-p...

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RELEVANCY SCORE 61.2

Hi, Everyone. Got me a nice little x270 to replace my old x201.  Happy enough with the machine, but getting it connected to my accessories (monitor, keyb, mouse, ethernet) is a bit of a chore. This machine appears to have a "proper" dock port on the bottom.  Is there a compatible ultradock available for the model 20HN x270?  By proper - I mean, Not USB.  A nice dock I can simply drop the machine into when I'm at the home office.. Thanks!

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RELEVANCY SCORE 61.2

I have read a lot and tried updating the firmware - nothing works.When I put the laptop in the docking station - it does not recognize the monitar and also says AC power is not connected when it is. Help appreciated!

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RELEVANCY SCORE 60.8

HP ZBook Dock with Thunderbolt 3 usb device issues. USB Keyboard randomly sends a stream of a repeated character.  I will be typing and mid worrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr d will get results like in the word above.  The inverse happens alot too, were it just drops a few characters i have typed. USB Mouse lag is horrible. Both devices will stop functioning, need to reboot the dock to recover them. Any one have any suggestions or which drivers are the most stable?

A:thunderbolt dock

#HPExpertDayYou will have to update BIOS/Firmware if any. Install the docking station drivers. Try using a different keyboard, if the issue stops then issue was with keyboard.http://support.hp.com/us-en/document/bph07165

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RELEVANCY SCORE 60.8

I would like to connect my iMac Screen (Thunderbold connection with the flash) with my Notebook, however the generation 2 does not work, whereas generation 1 would work. What do I have to do? Thanks.

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RELEVANCY SCORE 60

I have a Yoga 370 (Win10) and a Thunderbolt 3 dock & Thinkpad USB-C dock and i cannot get them to play nice. I am using the USB-C cord on both devices, it transmits video and power but not USB or Ethernet. I have downloaded drivers and firmware from Lenovo and still no luck, the computer does not see the dock BUT the video and power are there. I changed my BIOS settings per the firm ware update well and no luck. any help would be much appreciated!

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RELEVANCY SCORE 60

I connected my P1 to my existing Thunderbolt 3 dock and to my pleasant surprise, the system was in charging mode when the system was off. I thought that the unit could only charge through the slim power connector port, but it seems that it will also charge through the Thunderbolt 3 port when the system is not running.

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RELEVANCY SCORE 60

As the only docking solution available and moving from a more traditional dock, its less than suitable.  HP needs to make a longer cable and the end that connects to the laptop should be at a right angle.  The cable is so stiff and thick it takes nearly 4" to make the turn.  HP makes it impossible to find this out how long the cable is with out purchasing and at that point your stuck with it.  Hardly a customer satisfaction issue they should want to propigate!

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RELEVANCY SCORE 60

Hi allWell we all now about the fan issue which is much better since the last BIOS update.Nevertheless I have sometimes fluctuation fan noise, although there is no load. This is mainly when the notebook is at the thunderbolt docking station.I found out, that as soon as I connect my notebook to the docking station more or less all app-processes suddenly move over and start running on the GPU. The CPU has virtually no load.Why do all processes start to run on GPU when the notebook is connected to the dock? Is this an issue or is there a good reason for this behaviour?My Notebook and Windos has the latest drivers/bios and updates installed.Regards,Sebastian

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