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factory setting of hp stream 13 notebook

Q: factory setting of hp stream 13 notebook

i have error in my recovery usb media when i want to restore my laptop to factory setting.i want to sell my laptop and hence like to wipe out the laptop and put it back to its original factory setting. the recovery usb media i created is not able to do boot the system (Or whatever..i think the usb is corrupted) can anyone help pls

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RELEVANCY SCORE 200
Preferred Solution: factory setting of hp stream 13 notebook

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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RELEVANCY SCORE 77.6

I can't not factory reset my laptop. I tried the F11 solution and it dint work an error message came up "error code: 0xc000000f" I tried every solution even the hold power etc. I can not bypass the HP logo screen, PLEASE HELP! I need my laptop for school work.

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RELEVANCY SCORE 76.8

So I have the HP Stream Notebook and it's been working all well and fine. However I was going to give the computer to a friend and wanted to perform a reboot so he can receive the laptop all "new" and clean. Also my microsoft email got hacked and I never was able to recover it so being able to log in to the laptop was kind of a no go. However when I tried to perform a reset and wipe all the files the computer said it was unable to. I can't even see the log in option anymore it just displays HP and a black screen. Only thing I could do is turn it on and press F11 to see the troubleshooting menu, but everytime I try to reset it still won't work, it goes up to 37% and then it says it was unsuccessful with rebooting the laptop. I can't return it since there's no warranty but is there any hope for my laptop? This friend really needed it...

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RELEVANCY SCORE 76.8

Please Help!!How do I Factory Reset my Stream Notebook??I accidentally erased some information and can not get passed the Welcome Screen.So how can I reset my Notebook if I can not get pasted Welcome Screen??











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A:Stream Notebook - 13-c010nr factory reset

Hi there @PhoenixLee79? Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. In answer to your question, please see the following pages on System recovery.Performing an HP System Recovery (Windows 8)Troubleshooting HP System Recovery Problems (Windows 8) If you have any further questions let me know.

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RELEVANCY SCORE 76

Hi, I have the above notebook which was brought for me back in January 2015, after having to do a factory reset my laptop turned off half way through and now all you can do is turn it on and it has a black streen with the HP symbol coming up every couple of seconds and thats as far as you can go. i have tried to update the BIOS which its says is already up to date and have done a system checked which all came back fine. have also down loaded the recovery program on to a USB stick but the laptop doesn't do anything and i was wondering if anyone could help as i am ready to bin this laptop even though its hardly been used. Many thanks in advance!  

A:HP Notebook Stream 11-d007na not working after factory reset

Some options: Press the F11 key when powering up to attempt running the recovery utility.Order the recovery media from HP and boot from that. I am not sure what recovery program you downloaded, I do not believe the recovery media from HP is available for download?You could also try a fresh install of Windows 10, instructions are here.

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RELEVANCY SCORE 71.6

How do you return the HP notebook back to factory settings?

A:How do you return the HP notebook back to factory setting?

Hi, A full guide on this can be found on the following link. http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1 Regards, DP-K

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RELEVANCY SCORE 70

Hi
I'm getting error below after I reset to factory setting my HP Pavillion notebook 
OSL Windows 8
the activation server determined that the specified product key has been blocked

0xC004C003




Robert

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RELEVANCY SCORE 55.2

At some point in my owning this product (in the last 4-5 months), I had received a low disk space warning, so I started to uninstall programs that I thought I didn't need. I may have removed something that was necessary for another program to use, but I don't know what that might have been. All the programs I was removing were pre-installed on my notebook.Is there a way to factory reset my notebook to its original settings before I started uninstalling like crazy? or to see what I might have uninstalled so I can re-install? And even after I removed programs I still get the "Low Disk Space" warning, despite backing up all my personal files to my SD card and cleaning out the "Downloads" folder -- since everything seems to go there, which makes me think this computer NEVER had space to begin with. HELP pLEASE! 

A:Factory Reset my Stream 11???

I believe you hold the Esc key down while powering up to enter the UEFI setup and then press the F11 key to restore from the recovery partition.

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RELEVANCY SCORE 55.2

Hello,I have HP Stream 14-ax003nc laptop. Friend jokingly started it in SysPrep and the laptop now won't boot (as HP laptops don't support SysPrep mode). It usually can be undone by doing the factory reset. Whenever I try to do that, it just fails immediately with no error message. It just says "We have failed to do factory reset."  What shoul I do? Thanks

A:Stream 14 factory reset?

Hi,You could try performing a startup repair with windows bootable pendrive (which you can create by downloading from Microsoft).https://www.microsoft.com/en-us/software-download/windows10 Hope it helps,David

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RELEVANCY SCORE 54.4

Recently I found my dad's old HP notebook. It's password protected and he doesn't remember it. The battery is not removable and there is no disc port. Is there a way to factory reset the notebook from the startup screen?

A:Factory reset hp stream 13 laptop

Yes, press the F11 key when powering up to enter the system recovery utility to restore it to the factory configuration.

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RELEVANCY SCORE 54.4

Like others, our Stream hard drive is full and the computer is now nothing more than an expensive paperweight. I was attempting to do a hard reset. However, due to a bad battery, this has been impossible. I turn on the machine and start tapping f11, but a warning about the battery appears and disrupts that making it impossible to get to the proper screen.  If not for the Windows updates eating up the hard drive, it would still work as long as it's plugged in,  bad battery or not.  Is there a way around the stupid message or a way to kill it? I will not be buying another Stream. We've loaded no programs on it. It was just for web browsing and watching Netflix. 

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RELEVANCY SCORE 54.4

My otherhalf has a Stream 11 on windows 10, it all started when the screen would just go black and freeze. The memory had about 500mb left and she said to clear the whole thing and start from scratch. So I tried doing a factory reset, chose not to keep personal files. It got to 62%  and said it had failed, now when I try to start it, it gets to the HP logo and thats as far as it goes. The screen goes off, comes back on, shows the HP logo then goes off again. I've tried the Factory reset, I've tried keeping personal files all to no avail. It came with windows 10 preloaded so I don't have a copy that  I can use. I've been trying to sort this for the last 5 days and I'm currently contemplating putting an angle grinder through. However, I don't think my good lady would appreciate me doing this, so I was wondering if anyone has any other ideas?? All help greatly appreciated  

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RELEVANCY SCORE 54

Tried factory resetting, was unsuccessful. Will not load pass the HP screen. Tried doing a system restore/recovery, and hard reset and still the same thing.

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RELEVANCY SCORE 53.2

Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!Louie

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RELEVANCY SCORE 53.2

Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your time

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RELEVANCY SCORE 53.2

need help with my hp stream 11-d015na,need  a pcl encryption cotroller driver.or a recover tool. tackpad no working driver missing.tried on hp website.no drivers for my model.CAN SOMEONE HELP ME OUT.JOHN

A:HP Stream 11 Notebook 11-

Hi,Here is the page on hp support site for your model:https://support.hp.com/us-en/drivers/selfservice/hp-stream-11-d000-notebook-pc/7372144/model/8254983 Hope it helps,David

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RELEVANCY SCORE 53.2

my hp notebook pc 13 wont start up after the splash screen shows. it doesnt show any error messages. the model number is: 13-c120nr i dont know what to do it wont let me do anything and before it did this i factory reset it and since i did this it opens up shows the HP splash screen then the screen turns grey then black and then restarts  help would be much appreciated plz help

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RELEVANCY SCORE 53.2

I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out











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A:HP Stream Notebook PC 11

Hi, Please try the following manuals:    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.

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RELEVANCY SCORE 53.2

I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office.  There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle.  The notebook has a 28GB hard drive and 3.58 GB are free.  I cannot run the Windows 10 update with so little free space on the hard drive.  I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete?  Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?

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RELEVANCY SCORE 53.2

So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?

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RELEVANCY SCORE 52.8

I recently purchased a HP Stream 11-doll wm. I proceeded to factory reset the notebook. During this process I received a couple of errors. I went ahead and try to reboot the system. For some reason it shows no partion recovery drive, no drivers, and list no operating system. Originally the notebook came with Windows 8.1 but when I received it had Windows 10 Home 64 bit. Any suggestions. 

A:hp stream 11 wont start after factory reset. Deleted recover...

Hi,I would perform a clean install of Windows 10. You can get a free copy directly from Microsoft by downloading media creation tool and running. You will need to do this on another computer and choose when you have launched media creation tool " To install on another PC". Create a bootable USB drive with the same edition of Windows 10 already installed on the computer which is not working. You will need 4GB pendrive.  https://www.microsoft.com/en-us/software-download/windows10 You will need to change boot order in Bios and boot the PC from Pendrive and install Windows 10. I always prefer a clean install on my PCs. Windows 10 will automatically activate once installed and connected to internet.  Let me know if you need further help,David

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RELEVANCY SCORE 52.4

Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.

A:Hp stream notebook 11 (energystar)

If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges.  Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.

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RELEVANCY SCORE 52.4

Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.

A:My hp stream notebook want start up

Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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RELEVANCY SCORE 52.4

My laptop keeps on turning off and restarting for no reason. The screen just turns black while I'm using it. It's been doing this for a while.

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RELEVANCY SCORE 52.4

When I turn my laptop on, a white dash appears in the top left corner, then the Hp logo appears and my laptop goes black. this cycle continues to repeat itself until my battery dies. I've tried nearly everything, and every time i try to reset my Pc it tells me I cannot reset it. Please help. I need this laptop for school.

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RELEVANCY SCORE 52.4

I've just scanned my HP STREAM NOTEBOOK 11-015na using Kasperski System Scanner and, it's shown that the PCI Encryption/Decryption driver is not installed. It was installed the last time I looked so, how do I find said download(s)? Any assistance will be gratefully accepted!

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RELEVANCY SCORE 52.4

I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16.  I'm hoping someone e here can provide insight.  When I turned my Stream on this afternoon, it wouldn't boot.  Odd, since it was fully charged last night, so I went ahead and plugged it in.  Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity.  What precisely does that mean?  I am able to use the notebook as long as I keep it plugged in.  Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging.  The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development.  The notebook is only 15 months old.  Is there any way to salvage it or am I looking at buying a new one?  I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?

A:Stream Notebook Will Not Charge

When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 52.4

My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.

A:HP Stream Notebook not turning on.

Do any lights stay on when the screen goes blank or does everything go dark?  It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics.  You might try restoring Windows back if that is what is not working using the F11 system recovery option.

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RELEVANCY SCORE 52.4

My HP Stream Notebook PC 14 keeps shutting off, as in the screen just goes  black. I can try turn it on, sometimes it turns on for a few seconds then turns off, other times it just works as normal. But now and then, I can't use it at all because it just won't turn on. Strangely, when it does turn on, the cursor usually isn't on the screen and only appears after about a minute. It's fully charged and I have the charger plugged in. It has enough memory, and I have seen problems like this where laptops have overheated, but the HP Stream Notebook PC 14 has a solid state drive, and it never feels warm. Any help? 













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A:HP Stream Notebook PC 14 keeps shutting off?

I have resolved my issue. The problem was that the laptop casing near the area of the power button had become a little bit loose. Everytime I moved the laptop it must have activated the power button and turned if off. I had a look on the underside of the laptop, and found a screw underneath one of those rubber stickers in the corners. It turns out that it had loosened itself over time. I screwed it back in, the casing is now more tight, and the problem has stopped occuring.

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RELEVANCY SCORE 52.4

Computer not charging. I tested the charger adapter and it seems to be working. How do I troubleshoot the charging port?

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RELEVANCY SCORE 52.4

I want to know what kind of micro sd card is better to use for an HP Stream  13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?

A:Micro SD for the stream notebook

Hi Lori,  I use SanDisc Memory card for both my Laptop and Camera..   Its really good..  Compact And excellent performance..  I would suggest u to by a 64GB or 128GB Memory card for storage..  But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards..  64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50...   Western Digital and Seagate are good..  I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card..  (Product pricing may vary)..   But remember this - Internal Hard disc or the External HDD, both a very delicate..  Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead..    But Memory cards are strong, can handle Drops, bumps and pressures..    And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents..   But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not..  So upto u to decide..    Mark this Reply as "Accept as Solution" if it solves your problem.  Click "thumb up" just to say Thanks..Good Luck!! - Raj

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RELEVANCY SCORE 52.4

Just bought an hp stream laptop this last month...about 5 days ago my laptop started to shut off without warning while in use about evey 10 to 15 minutes...does anyone know how to fix this issue...it is very annoying because i have to study for an exam and the **bleep** thing just wont stay on any more...ive tried a hard reset and tried to update the BIOS but couldnt...nothing worked...please if anyone knows how to solve this problem it will be greatly appreciated...thanks..please HELP....

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RELEVANCY SCORE 52.4

Im factory resetting my HP STREAM NOTEBOOK LAPTOP WITH WINDOWS 10(32bit). Are there going to be any downfalls that I should expect ( besides the obvious data loss) as a result of this reset or any precautions I should take during or afterwards?

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RELEVANCY SCORE 52.4

What kind of microphone do I need to talk to type on my hp Steam notebook?

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RELEVANCY SCORE 52.4

I bought my HP stream notebook off my sister in law about 8 months ago. It was pretty much brand new, had nothing on it, and I needed it for school. I do not download music, movies, or anything like that. I have only used it for social media, school and watching some videos. When I first got it my sister in law had forgotten her password to delete her account as an admin off of it, so I just created another account. However it's having serious issues. Firefox and edge crash constantly, it won't allow me to do a system restore, and because she was the main administrator it blocks me from making some changes. While it's turned on a lot of the icons are not visable, also the low disk space error pops up all the time. I have deleted as much stuff as I can. What is the problem and what can I do?? When I try to do a system restore it says I do not have any previous check points and won't allow me. I have a very good virus protection through my internet provider. It says there is no virus.

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RELEVANCY SCORE 52.4

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small  HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it  using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?











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A:HP Stream Notebook 13 - bad HD size?

Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!

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RELEVANCY SCORE 52.4

Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!

A:HP Stream Notebook Won't Turn On

Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On     Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar Problems

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RELEVANCY SCORE 52.4

I have a HP stream 11 and it turns on but it won't leave the start up screen. It turns on and the logo pops up then it shuts off and does it again. I tried to factory reset it and it has failed twice. I tried everything else and nothing is working. I really don't have the money to pay for an expensive repair and I need this laptop for school and work.

A:HP Stream Notebook Won't Turn On

Hi,  Are you able to get past BIOS/UEFI screen? After that to Windows setup screen? Please test your hard drive and memory (extensive testing) by tapping F2 key as soon as you power on laptop from System Diagnostics. Let it finish. If all tests passed proceed.It is a very economical notebook. Therefore manufacturer has cut down many standards like hard drive storage capacity, RAM, processor to name few. This makes Windows installation tough especially Recovery process as it uses more resources.I would suggest you to clean install Windows using Microsoft windows media creation tool by creating bootable installation USB.Get the exact version of Windows that came pre installed with this notebook -->Windows 8/8.1: Option 1https://www.eightforums.com/tutorials/18309-windows-8-windows-8-1-iso-download-create.htmlWindows 10: Option 1https://www.tenforums.com/tutorials/2376-usb-flash-drive-create-install-windows-10-a.htmlDownload, save additional drivers from your HP support page.RegardsVisruth

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RELEVANCY SCORE 52.4

My HP Stream Notebook PC 11  11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.

A:HP stream notebook won't power up

Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...

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RELEVANCY SCORE 52

Hi,Is there anyone that can help this un technical person please?I have a HP Stream notebook 11-r000na (energy star) not sure what window system it's on..possibly windows 10.I had resetted it to factory settings erasing all my files etc to pass on to a friend having bought a HP computer last week.However I need to get it back up and running so I assume need to get it into recovery.I don't have any recovery media to reboot nor for some reason I can't download the recovery software on my phone or new computer.I have turned off,pressed F11 and get the options screen up but don't actually get the recovery manager option on the screen.I have tried for 3 days on and off to resolve this and even looked for a technical support number as was willing to resolve this step by step over the phone.If there is anyone that can help me I would really appreciate it as I'm losing patience.Apologies for the long message and thanks to all that respond in advance

A:How to get recovery manager on my stream notebook

@Samboo78 Hello;Allow me to welcome you to the HP forums!I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as the recovery/reset method is different for the two situations.We can proceed when you provide the answers.

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RELEVANCY SCORE 52

Hi I am going to buy a "HP Stream 11-Y013CA Bilingual Notebook". based on the specification, it has only 32 GB storage. I think it is total avialble storage capacity an dwant to know how much actual storage will be availble after installing Windoew 10 an dother pre-installed programs. Thanks

A:HP Stream 11-Y013CA Bilingual Notebook

Hello,  Everything is soldered to the motherboard....the CPU, RAM and hdd all three so the only way to upgrade would be to replace the motherboard which will cost more than the computer did. Nothing is end-user serviceable...it is a closed system.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 52

This morning I noticed that my Stream is no longer charging. It is plugged in and will stay on as long as it is plugged in. However, the second it is unplugged it turns off and says that the battery should be replaced. How can I fix this without having to get a new battery? Or where can I get a new battery. What battery do I need. I have no idea where to start. Please help. Thanks  The Product number is K3Y84UA#ABA

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RELEVANCY SCORE 52

while trying to download and update to windows 10 i keep getting stopped at  Note enough space, its saying i need 5GB of space. my RAM is only 2GB. does this mean i cant get windows 10? or must i get an external hard drive? 

A:hp stream notebook 11 windows 10 space help

shannel First of all, you're confusing memory with disk space.  The Win10 Upgrade typically needs 20GB of disk space, and as your laptop most likely has only a 32GB drive, it has nowhere near enough space to do the upgrade. Second, the 2GB you mention is system memory, which is totally unrelated to disk space. Personally I would advise strongly AGAINST doing the Win10 Upgrade, as it is a LOT of work and even when that's done, folks have complained about later, not being able to apply the Cumulative Updates, and there is a BIG one coming out the beginning of August! Here is a link from somone with a similar model who did perform the upgrade: How I was able to install Windows 10 on HP Stream 13 (32GB S... - HP Support Forum - 5179626

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RELEVANCY SCORE 52

Hi Im having great trouble with this notebook.... it was working fine but it was begining to be loaded with lots of items that were no longer needed so i decided to complete a hard reset/restore back to factory settings. i followed the instructions and the restore started it got to around 65% and then a message appeared on the screen stating that an error had happened, the only oprion was to continue with the process, so i clicked continue. Now the screen simply rotates between a Hp logo screen and a black screen and nothing else. I have tried several things - upon start up i press esc f11 shows that the "machine needs repairing"?? with an error code 0000225 currently the notebook is completely inopperable...Please help! 

A:Restore problem stream 11 notebook

@Mark-J1 Hello;Allow me to welcome you to the HP forums! This error code means one or more of the boot loader files has been corrupted. You will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.htmlYou will need to go to the Advanced Options screen and click on Startup Repair. You will probably have to run Startup Repair three times for it to fix all the boot loader problems.When done, your PC should boot OK. If it does not, there is a more serious problem.Good Luck

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RELEVANCY SCORE 52

Keeps saying my password is wrong, have gone onto the site and reset it from another pc yet still says its wrong chuckle 

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RELEVANCY SCORE 52

I do not have enough space to allow Microsoft upgrades.  I have wiped everything clean and still no space.  This has been a  problem for several updates now.  How do I increase the hard drive?

A:Stream Notebook low space for upgrades

Correction I have a windows 10 64 bit operating system 

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