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Easy Camera not working on my 710S-13IKB Laptop (ideapad)

Q: Easy Camera not working on my 710S-13IKB Laptop (ideapad)

Easy Camera in my new Lenovo Ideapad Laptop is not working. I noticed this when I wanted to use Skype and also the "Camera" application. When this application is started, the 0xA00F4271(0x8070001) error code is shown.After spending a lot of time (trying various solutions from web, downloading and re-installing the driver, etc.), the camera started to work for one day and on the next day, the same story.What to do?

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RELEVANCY SCORE 200
Preferred Solution: Easy Camera not working on my 710S-13IKB Laptop (ideapad)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 112

My laptops right speaker doesnt work. Only the left one does. When a headphone is plugged in, both channels of the headphone work. The laptop is just 6 months old and is in warranty. What should I do. I really dont want to send my laptop in for service as the service center in my place is horrible from my previous experiencce 

A:ideapad 710S-13IKB right speaker not working

Also , I have tried disabling/reenabling the speaker and uninstalling drivers and installing new ones from the lenovo website, but nothing seems to be working. Please help with this.

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RELEVANCY SCORE 110.8

I got new Ideapad 710S-13IKB and trying to run Ubuntu on it. Unfortunatly Ubuntu not finds SSD disc and can't install itself when I run it from USB storage. I found that Lenovo has released BIOS that supports Linux. There some BIOS releases in Lenovo site:My current BIOS version is 3HCN14WW. According to logic it might be newer sine 14>13 and I afraid to update bios from site. How to know exactly which bios version is newer? Besides that there is "Linux only" BIOS. I need dualboot Win10/Linux. Will "Linux Only" allow me do this?How to get Linux on this machine?

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RELEVANCY SCORE 108.4

Hi. I have an Ideapad 710S-13IKB laptop. Does anyone know the largest SD card it will support? Looking to add a 256GB card. Thanks!

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RELEVANCY SCORE 108.4

I have no real trouble with my screen but ever since I got my computer half a year ago, the screen would flicker ever so slightly when I had the brightness up too high. Now it will go completely black for longer periods of time when I'm using fullscreen on netflix or youtube but there's no problems as long as the screen is not in fullscreen. I tried to look for updates for my system and to update my intel driver but it did not help. What do I do?Thanks!

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RELEVANCY SCORE 96.4

New notebook, just formatted with april update, full updated.Device manager sign Device descriptor request failed (code 43), I have installed all driver from lenovo but always this issueI've upgrade bios too How resolve it?  

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RELEVANCY SCORE 95.2

TLDR: can you tell me if my chipset supports AHCI? I have Windows 10 installed on my brand-new 710S, and I want to install a linux distro (Ubuntu or Mint) as a dual boot. The problem I ran into is that when live booting Ubuntu or Mint from USB, the installer doesn't detect my SSD drive. It just says "Not enough space on this drive" referring to the USB drive. I've done a good amount of research and I think the problem is that RAID is currently enabled on my SATA controller driver, and I guess Linux doesn't play nice with RAID. Most of the advice online says that i need to go into UEFI firmware (i.e., BIOS) and switch from RAID to AHCI (and probably re-install windows, or do some other magic handwaving to avoid trouble), but my UEFI firmware menu doesn't even have an option to switch between RAID and AHCI. Digging deeper, I started to suspect that my chipset isn't able to support AHCI at all. The problem is I am having trouble determining if this is the case or not. SO MY QUESTION: how do I find out? Here is everything I know: Secure boot and fast boot are turned off. UEFI is still enabled. I am ahead of the curve on that. I have done dual boots before on other machines. - Harddrive is M.2 SSD- In the Windows Device Manager, there is no IDE ATA/ATAPI controller dropdown.- There IS a Storage Controllers dropdown, and underneath there is "Intel Chipset SATA RAID Controller" and "Microsoft Storage Spaces Controller" - Windows does not provide a ... Read more

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RELEVANCY SCORE 95.2

Hello everyone, I have recently purchased brand new Lenovo IdeaPad 710S-13IKB. It had Windows preinstalled. The problem is that there is no sound from the speakers, headset works fine. I have tried everything, even reinstalling Windows. Downloaded both drivers via Realtek, Lenovo official website, via Windows Device Manager. When something plays, the speakers indicator shows as on 'sound' screenshot attached. I am really lost here, can anyone please give soem advise. I read on some forums that there might be some conflict between Microsoft and Realtek driver versions. Perhaps, the directory to where the drivers are isntalled is not proper. Does anyone has any advice on this issue. I am ready for a remote session via TeamViewer or Supremo if possible as well. Best Regards, Dmitri

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RELEVANCY SCORE 94.4

In BIOS, SSD is  displaying fine but when I insert any USB bootable device , SSD does not appear for installation drive. I did some mess up using command line using diskpart and I forgot to create partition after type the command clean. I wrote the following commanddiskpart

list disk

select disk 1

cleanNow, during the installation , no drive is showing up. Your  assistance will be really appreciated. Thanks,Shahin 

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RELEVANCY SCORE 94.4

It comes with a Samung pm961 ssd that uses pcie. I tried to install an Adata su800 m.2 sata but the laptop can't seem to identify the drive. I already upgraded to the lastest 2.52 bios and see there is a option for ahci sata. So I'm a bit confused and wondering if this model actually supports m.2 sata drive.If not what does the sata option in bios do?    

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RELEVANCY SCORE 93.2

Hi, I've read about some issue with yoga 710 fan noise that was recently fixed with a BIOS update. Is there an update for ideapad 710s-13IKB on the way? The unofficial third-party fan controller software doesn't work, perhaps because this laptop has two fans. Just installing some software for example causes the i5-7200u CPU to overclock to over 3GHz  which seems unnecessary. Limiting the CPU max clock to 70% from power management settings helps but is an ugly fix because it's a constant limit. When the temperature is +40C the left side fan stays on.... +39 and below the fan seems to shut down, but doesn't happen unless I let the computer idle for a long time. The fan control seems to jump every 10 degrees. +70C and above is the highest level. Because of the over-eager turbo clock the laptop can reach +70C very quickly and go into full fan power when doing low-intensity tasks. It does this every time I power on, and it takes a minute to lower the clock and fans down to reasonable levels. I noticed the fan issue straight away when I installed the W10 anniversary update. CPU/fan issue could be linked to high hard drive activity also. Also, the Lenovo Battery Gauge doesn't appear no matter how many times I try to enable it. It just doesn't want to show up on the task bar. Is it a seperate issue or are these two related?

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RELEVANCY SCORE 93.2

As stated in the subject, when I got my new laptop and went through all the updates and finally returned to it, it had caused my fingerprint sensor to no longer work. When inspected through Device Manager, it throws Error Code 31: it states that the driver is up-to-date but Windows has failed to load the driver properly. With either restarting, removing and updating drivers, or reinstalling windows, I have failed to develop a manner of fixing this. Any help would be lovely. Thanks in advance!

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RELEVANCY SCORE 89.6

HI,I updated to Windows 10 and my builtin camera (Easy Camera) is having problems.  The image keeps moving sideways like a slideshow.  I Use "You Cam for Lenova" and checked all options in settings, Updated the driver and looked at all forums for solution but no success. Checked with skype and same problem- image keeps scrolling sideways continously.   Checked on Window Camera I get a black screem (no image). Please help, I cannot use the camera now till this is resolved. THanks. 

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RELEVANCY SCORE 78.4

The camera on my 710S laptop haven't been working for a long time, though I don't remember whether any updates/new softwares caused it, or it was like this from the beginning. The issue is, that basically all apps are saying, that the camera is used by another application, or give an error message. For example in Skype the cam feed does not load at all in calls. When I go to settings in Skype, it loads the camera image for a second, then reloads and reloads. In Windows's Camera app I get the following error code: 0xA00F4271(0x80070001). I have tried to restart the computer, reinstall the driver, etc, but nothing works. When I go to Device manager, it looks like everything is perfect, though I don't understand why it shows two Imaging devices (Easycamera + SEC8425190013F4). I have even tried to disable one of them, but it didn't work either.

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RELEVANCY SCORE 76

Hello,I have a new Ideapad 710s, which I love.However, the right click is not working when browsing the net, which has frustrated me. Any advice please. Much thanks,Al

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RELEVANCY SCORE 75.2

Recently bought machine. Windows  10. Camera was working just fine. Been through all the steps the phone support folks are telling me. Now they say do a Factory reset (One-Step Recover).  No guarantee this will work. If not, will have to be without machine for 10 days to repair in Germany - SO frustrating..... Is there no other way? SUCH A PAIN!! Thanks,SBV

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RELEVANCY SCORE 75.2

I bought this brought a wbhile ago IdeaPad 320-15IKB  (Type 81BG, 81BT) Laptop (ideapad) - Model 81BG009WAK (Serial#PF10M6JQ).Initially I have been using the camera and it was perfectly fine with skype and with camera app. but later may after the windows 10 updates it went dark and I cant seem to fix it.I tried YouCam as someone mentioned on the forum but the one I installed which was compatible with my device was YouCam Mobile and it didnt have much settings in it to improve the camera brightness, with dark the camera is also black and white. I increases the brightness but all i could see a black and white video with that being also not very bright even with full brightness. I tried reinstalling the drivers a couple of times, but it didnt work.I downloaded this driver as it was listed in my lenovo PC support https://download.lenovo.com/consumer/mobiles/fl5303af.exe, but it didnt work either. Do you have any clue where might be the problem is. Thanks

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RELEVANCY SCORE 74.4

I have only had this laptop for a month or so,  but the Thunderbolt usb-c port stopped working. I can still use this port to charge my laptop, but it won't connect to any other devices nor output video to an external monitor. Has anyone encountered this problem before? Does it mean I need to send my computer back for a repair? Thanks.

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RELEVANCY SCORE 74.4

The Built-in micrcophone does't seems to detected by IdaPad 710s Plus. Installing the latest drive "Realtek High Definition Audio" driver  from Lenovo website doesn't slove the issue.  

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RELEVANCY SCORE 74

Hi community, I've got Lenovo 710S Plus recently. I read about erratic fan control and I don't know if the problem has been solved, that's it? Unless fixed, I found and issue about BIOS version, explain it: BIOS v2.52 release date: 2017-6-22BIOS v2.03 release date: 2017-6-29 That's erratic versioning name? What's the latest?~~~ [Developers only]Now, about fan control issue, I think is provocated by bad BIOS configuration because this can be fixed overriding registers in charge of fan speed and processor temperature management. Somebody has source code in order to fix it? Thanks and forgive my English level.

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RELEVANCY SCORE 74

I just bought my 710S plus-13IKB ideapad laptop four days ago and have been facing some freezing issues while watching youtube but it's usually fine once I refresh the browser or close Chrome entirely so I didnt mind them. But just now (like 30 mins ago) it froze and nothing I click or press could work and the screen hasn't unfreeze since then. Im not good with tech stuff so I tried ctrl+alr+del and the novo bios button but both didnt work. Also to be frank, opening applications like folders etc tends to lag a little (or being a bit slow). Not sure if this is a Lenovo issue or Windows 10 issue. Please kindly advise what action I should take. It's really disappointing to see a new laptop being like this. ):

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RELEVANCY SCORE 74

Acquistato il 7/12/2017 il problema si č presentato particamante da subito, ma non ho preso in cosiderazione in quanto nuovo pensavo avesse bisogno di qualche ciclo di ricarica.Il problema sta nel fatto che la batteria non regge la carica, praticamente se carico il laptop e lo uso per un 20% lo spengo e dopo qualche giorno lo trovo a 40/30% addirittura anche completamente spento.Ho contattoto l'assistenza tecnica i primi di Febbraio ed č stato spedito il 14/02/2017 ad oggi ancora nulla.Sono deluso e amareggiato dal Comportamento di Lenovo un Laptop cosi costoso dovevano sostituirmelo, ma loro sostengono che la sostituzione avviene solo nei primi 15 gg che a meno che tu non abbia un problema di collasso del prodotto č impossibile accorgersi di un problema del genere. 

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RELEVANCY SCORE 72.4

Hi,after recent Windows 10 update (last Sunday) my Yoga is getting hot and the ventilator never stops. This is annoying as noisy and draining the battery.Anyone else is experiencing same? Aleksander

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RELEVANCY SCORE 72

Recently bought machine. Windows  10. Camera was working just fine. Been through all the steps the phone support folks are telling me. Now they say do a Factory reset (One-Step Recover).  No guarantee this will work. If not, will have to be without machine for 10 days to repair in Germany - SO frustrating..... Is there no other way? SUCH A PAIN!! Thanks,SBV

A:Webcam for IDEAPAD 710S stopped working and can no longer be detected in DEVICE MANAGER

Hello, I have got the same issue.;Also, when I launch Windows 10 default Camera app, I have an error code: 0xA00F4271(0x80070001).  Any suggestions ? 

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RELEVANCY SCORE 71.6

I got a red x next to my speaker with the error "no audio output device is installed".  I reviewed this solution (https://support.lenovo.com/it/en/solutions/ht501860) and uninstalled and re-installed the driver accordingly (https://pcsupport.lenovo.com/it/en/products/laptops-and-netbooks/yoga-series/yoga-910-13ikb/download... I also checked for updates after the installation. While the driver worked after the initial restart, I found that sometimes it would stop working.  A few times I was able to get it to work again by just re-starting the PC.  Then it stopped working again.  When I check device manager, the sound driver comes up under "other devices". And the red x next to the speaker is back, and re-booting the PC has not helped. Please help. 

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RELEVANCY SCORE 71.2

Hi Everyone, Hello Lenovo, I bought this laptop recently, and I was satisfied so far until i decided to play a game. I bought this one because it has a discrete graphics for a lightweight gaming. But after about 10 mins of playing any kind of 3D game (Dota, CSGO, CoH, even Telltale games) fps drops start to occur - graphics settings in the game doesnt matter (low vs high - hd vs fhd .. still the same shuttering, fps droping). After some googling and testing via gpuz i discovered that there is thermal cap at 61-62°C and if the card reaches this temp, it will start downclocking - After 10 mins of playing, GPU clocked itself at somewhere around 650Mhz (default clocks are around 950MHz), reason of throttle: thermal - via gpuZ. I tried using a cooling pad, but it doesnt seem to help much. Via Nvidia Inspector: there is a thermal limit set to 61C, but u cannot modify this setting, then in the other two states of a card (i think those are the states, that are triggered by the thermal limit) there are clocks set to 405MHz - neither these are modifiable, so i think, that after some more gpu usage, it would continue dropping to 405MHz.   I have tried:I have installed the newest nvidia drivers.There is no problem with power management settings (been set to max via windows power plan manager).I have also tried every power management settings in nvidia control panel (max power, adaptive etc,) - no positive results. I dont even think i got a defecti... Read more

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RELEVANCY SCORE 66

I am totally disappointed in Lenovo's customer support. My lenovo 710s was bought less than 1 year ago (as of 10/6/2017, when I sent it in for repairs) and had 2 years warranty (1+1 year of extended warranty). I sent my laptop for repair due to a white spot issue on the monitor, affecting viewing of webpages and videos. However, the laptop was returned after 3 weeks without any fixes/repairs, as Lenovo claimed that it was a cosmetic issue. I wrote a message on their customer care website on 3/7/2017. However, they ignored me and there was no reply to date.  I thought Lenovo is a reliable and popular brand. However, it turned out to be a horrible decision, much to my dismay! 

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RELEVANCY SCORE 66

Hello, my Ideapad 710S Plus-13IKB does not power on anymore.There is no noise and just a black screen. The keyboard also does not light up.Yesterday evening I have just shut down my laptop regularly. Today it is not working anymore. Since my laptop model does not allow to remove the battery, this is not an option for me as several support articles say.When plugging in the power supply, the small LED light at the side of the laptop lights up. But besides of that, nothing happens.The Novo button also does not work. Model Name: 80W3CPU: Intel i7-7500U 2.7GRAM: 8 GBSSD: 256 GBDisplay 13.3" FHDBattery: 4 cellOS: Windows 10 Home 64-bit Thanks for your help.

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RELEVANCY SCORE 65.2

Hello everyone! Could someone help me with the webcam on the Ideapad 320? I was trying to use it in the Camera app but this is what it shows:My webcam is enabled, I have checked for driver updates, and everything is working properly except the camera. All suggestions are appreiciated! Thank you!

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RELEVANCY SCORE 65.2

Hello. I purchased the ideapad 310-15ABR this month through Lenovo website. I noticed that the camera is not always working. Sometimes I start my computer and the camera's working fine, sometimes it's not even shown under Device Manager. I updated neverything (drivers, bios), reset my computer to factory default, but still it's the same status. I'm currently not in the US to the warranty doesn't work: apparently, the International Warranty Service is available in 0 countries for this model. What a joke. Any suggestions?

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RELEVANCY SCORE 64.4

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























problema.png ?262 KB

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RELEVANCY SCORE 64.4

My camera turns on,  you can hear the click but cannot see anything. No pictures or anything on Skype  or ather applications

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RELEVANCY SCORE 64.4

Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

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RELEVANCY SCORE 64.4

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























problema.png ?262 KB

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RELEVANCY SCORE 64.4

I tried to use the internal camera on my Ideapad 310 yesterday to Skype with someone and it is not working.  It has previously worked but now not matter what I do I get a camera icon with a line through it.  I have updated drivers and checked all of the boxes, nothing.  Lenovo UK support is truly one of the worst, ineffective, lazy, good for nothings.  Their support is just there to infuriate their customers who have paid hard cash to get these products.  They seem think I just contact them to bother them.   Someone needs to see that instead of supporting they are just a sales prevention team.  

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RELEVANCY SCORE 64.4

I have IdeaPad 510s and the camera is no longer working. When I try to open it, it gives me the error code 0xA00F4244 (0xC00D36D5).
 
I tryed to follow the solution proposed in the Lenovo forum but:
 
1. In the Lenovo Settings, the camera page and its privacy mode does not open.
 
2. In the Device Manager the camera and its drivers do not appear (there is no "imaging devices" and in "audio, Video and Game controllers" there are only audio stuff).
 
How can I do?
 
Moderator note: subject edited to match content. Was:  IdeaPad Y430 camera not working
 

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RELEVANCY SCORE 64.4

Camera is not being detected. Tried to download drivers off of lenova website and camera still wasn't detected. Also tried the solution on https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/IdeaPad-510s-camera-not-working/m-p/358... and https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Z570-webcam-not-detected/m-p/1085049/highlight/... but those did not work either.

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RELEVANCY SCORE 64.4

I installed Windows 7 64bit to my notebook but some drivers are missed. So first  I downloaded Camera Driver but I still can't use the webcamera. I have already tried to download more kind of drivers (for example Easy Camera Driver) and nothing... The notebook hasn't got CD.I would appreciate if anyone could help me! 

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RELEVANCY SCORE 64.4

Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

A:IdeaPad 310-15IKB camera isn't working

Hello Thanks for using the Lenovo forums.See if you are able to press FN + F8, it might be different on your unit, but I believe this is usually the function key for the camera enable/disable.
 
Also, Try to download the Graphics and Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 64

Hi, I bought a new Lenovo ideapad 510-15IKB about a month ago. It has windows 10. When I click on camera app it says "we can't find your camera. Check to be sure it's connected and installed properly, that it isn't being blocked by antivirus software, and that your camera drivers are up-to-date. If you need it, here's the error code: 0xA00F4244(0xC00D36D5). I have first disabled my antivirus and tried, but that didn't work. 'I checked device manager and there I couldn't see "Imaging devices" under which camera should show up as far as I know. Then I installed the camera driver here[1] and restarted the laptop but still camera app wouldn't work and camera wasn't there under device manager. Any help to get this issue resolved would be appreciated.  [1] http://pcsupport.lenovo.com/lk/en/products/Laptops-and-netbooks/500-Series/510-15IKB/downloads Thanks,Devni

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RELEVANCY SCORE 64

Hi my webcam does not work on new ideapad 310 15ISK. I have downloaded the latest driver but that didnt work. The imaging device is not displayed in the device manager either. Is there anything I can try before I return the laptop? Thanks.

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