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one email looks opened when i ahve not opened it?

Q: one email looks opened when i ahve not opened it?

My son has an ipad and an iphone. the iphone is not sycned to the ipad but a single email has been opened on the ipad that he has only accessed via his iphone. How can this happen?

Preferred Solution: one email looks opened when i ahve not opened it?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: one email looks opened when i ahve not opened it?

It sounds like you are using IMAP, which syncs the emails with the server, not the devices. So when one device shows up and is read there, the other will then show the same thing (being read). This is normal.

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I opened the attachment of one of those fake fedex zip emails. haven't noticed anything unusual though since. so not sure if there is a problem. currently using avast free antivirus.

A:opened a bad email

Problem may not show until you reboot....if you have already rebooted then Avast may have stopped the malware in its tracks or settings and other programs
weren't what the malware needed to succeed.
You should run some scans.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
Download Malwarebytes' Anti-Malware from Here
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
When MBAM is finished scanning it will display a screen that displays any malw... Read more

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Hello Everyone, New to the Forum
This is the problem i am having, I have a hotmail account and i noticed yesterday, that when i access my account there is always 1 to 2 emails allready open,(which i did not open). I clear my emails everyday either delete or save them. If i have six emails in my inbox, the 2nd and 5th email would be open (for example). Could somebody please give me an answer as to why this is happening and a solution to resolve this problem once and for all. My operating system is Windows Vista.

Thanks In Advance for the Help

A:Email Being Opened

Perhaps someone has managed to get your password but not bright enough to mark the messages as not read after reading them...

Change your password and secret questions at once.

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Presario I386
32.5mb HD
192mb RAM
Spybot S&D 1.3
Ad-Aware SE Personel
Spyware Blaster
NIS 2005
Microsoft Anti Spyware
Spyware Guard

my wife opened an email she souldn't have. upon opening, NIS blocked a trojan. she went to the link provided in the email anyway. thats what she told me. i ran all my security programs. all but adaware came up clean.

adaware found and removed;

obj[0]=Regkey : appid\pxwma.dll
obj[1]=Regkey : clsid\{58f07dd3-924d-4141-bc74-299f523a95f1}
obj[2]=RegValue : clsid\{58f07dd3-924d-4141-bc74-299f523a95f1} "AppID"
obj[3]=Regkey : interface\{b1317c08-617a-435d-a24f-a930f4540696}
obj[4]=Regkey : interface.interfaceobj
obj[5]=Regkey : interface.interfaceobj.1
obj[6]=Regkey : typelib\{fac55b9f-8f6a-4a41-ae16-36845d4679b2}
obj[7]=File : C:\WINDOWS\pxwma.dll

i rebooted and ran all scans again. adaware found and removed;

obj[0]=File : C:\System Volume Information\_restore{8644B53C-E305-4C14-B2BD-C6673D25DC97}\RP94\A0010794.dll

i decided to reboot in safe mode and run all scans. nothing found. then rebooted in normal mode and ran scans again. all came up clean. that was last night and i thought my pc was clean.

but this mor... Read more

A:infected email opened

Try reinstalling java this may correct your errors. It can be downloaded here: http://www.java.com/en/download/manual.jspYou might be best submitting a hijackthis log here as the errors may be left over bits of the virus.How to submit a hijackthis logDownload HijackthisTry running the following from safe mode (Getting to safe-mode) Sysclean you'll also need the virus template file from here lpt***.zip remember to extract the contents of the zip file into the same folder as Sysclean.comorDrWeb CureITIf your good with the command line also try Sophos Command Line scanner this command will scan all of your hdd's SAV32CLI.EXE -F -di -remove -dn -mbr -all -zip -p=avscanlog.txt and give you a log file to review afterwards.Also try installing and running A2 Free and EwidoI'd also run Spybot and AdawareIf your using Win2K/XP run adaware/spybot from "safe mode with command prompt"At the C:\ prompt type the following:-cd\C:\progra~1\spybot~1\spybotsd.exe /autocheck /autofixcd\C:\progra~1\lavasoft\ad-awa~1\ad-aware.exe

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Greetings to everybody.

I have broadband internet connection from a leading service provider.
Problem :
Internet is getting connected. I can also open the web sites. But when I open any mailing website like mail.yahoo.com or gmail.com where I have to press "Login" button, I receive message that "Internet explorer can not find the page". Otherwise everything works fine.

Please help me to solve the above problem.

Nirav Pahak

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I swore I USED to be able to view JUST my already opened AOL email. I think it might have been back when I used the AOL program but now I access my AOL via Safari or Firefox.

Does anyone know of how I can do this. It would save ma a lot of time search through ALL the email

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I have attached my resume (created in Microsoft Works Word Processor and stored in my Documents folder) to emails. Unfortunately after sending the emails with attachments, the receive of the emails cannot open the attached file.

A:email attachments cannot be opened

You don't mention which particular Email service he is using, but the three MS ones are broadly the same. Somewhere in the menu bar is a "security" option. For example, in Windows mail, this is under options where a security tab can be seen. If the receiver clicks this , he will find some more options regarding the action to take with attachments.

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Hello. I opened a bad email yesterday and received this message:


Microsoft Antigen for Exchange removed a file since it was found to be infected.
File name: "Body of Message"
Virus name: "HTML/Phishbank.AJJ"

I looked it up on the net and saw it was a trojan. I'm uncertain if my computer is infected with anything or not. I never saw a Quaranteen message in my email before so it's a bit scary. Later my mouse acted funny. I'm using AOL where my mail center is always at the top of the screen. The mouse (the little white arrow that you move with the mouse) refused to go to the top of the screen where the mail is and where the browser address bar is located. It acted as if it hit an invisible brick wall and could go no higher. Nor could it reach the very bottom of the screen, where it says START, etc. There was a brick wall down there, too. Nothing like this has ever happened before.

Logfile of HijackThis v1.99.1
Scan saved at 12:02:26 PM, on 8/26/2007
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTE... Read more

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I would like to send an email that has a page automatically open with out the need to click a link.

IOW if a user receives an email open the email and the message automatically opens out whether it is a pdf or jpg.

Any thoughts?

A:How to get document to pop out as soon as an email is opened

I see this as a security risk, or possibly an attempt to bypass security measures by the email client or web mail... I'll let a mod decide, with that though.

But if I ever get an email that attempts to take control, it will probably be blocked and reported....

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Hi all my friend had windows 7 64bit. Well she said she opened an email with a bug in it. I tried running Malware Bytes and Anti spyware and nothing appears at all on either. So because nothing is showing up on either spyware makes me think this bug is suppressing or hiding in the background. The reason I think that is because that happened to me when I had a Trojan before.

Is there anything we can run to make sure this thing is dealt with?


A:My friend opened up an email with a bug in it.

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I have used for over 10 years now MSGTAG free edition on my  workhorse OE Email account with not a single problem and I have almost always received a message saying that the recipient has opened my mail from a large variety of  highly official and business sources to friends.
With my Gmail account I have just  discovered Bananatag for Google Chrome as a simple extension 
With a few simple adjustments to the settings, it works perfectly with no trouble whatsoever. Every new Email has the Bananatag marker and tracker checkbox included and a receipt message is received immediately the recipient opens the sent mail. Brilliant, it is  extremely user friendly and the support people can be contacted easily and are prompt in replying.
With the free version, 5 Emails per day only are allowed, but for myself and many more casual Email senders, that is more than adequate.

A:Email Recipient Opened Program

Nice, I might have to try this out later.

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i have windows 7

i realized the mistake after i opened it

i ran mawarebytes on the whole system found nothing

i ran my kasprsky on whole system found nothing

both also show that the file isnt a virus.

i ran combofix didnt see anything out of the ordinary.

no popups, slowdowns or anything.

can i send this file to you so you can further check it ?

also send it to kaspersky support they never got back


A:I mistakenly opened an exe file in an email

UPDATE : the new Malwarebytes update picked it up as a trojan.msil .

ill rescan system again and let u know whats up.

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Can anyone answer a couple of questions for me?
1, Whenever I access email programs such as outlook express or microsoft outlook it freezes my pc, I can access my ntl email from their website, this seems to work.............

2, My friend couldn't get access to his msn messenger, everytime he tried to log in it didnt recognise his password or sign in details, so after much looking on the net I came up with this solution,

1)Go to start at the bottom of the screen 2)Go to run 3)When a text box appears, type in: regsvr32 softpub.dll 4)Finally, hit OK.

This worked and he was able to sign in etc, but does anyone know what the command is or what it did, will it cause any harm?
Any advise gratefully received.

A:Pc freeze problem when email opened?!?

To answer the last part of your question about regsvr32.

regsvr32 sets the registry information for the dll files, or ocx files, or whatever files need to be setup in the registry. Sometimes something in the registry gets messed up and simply re-registering the file (maybe older version overwrote new one and so on) will correct the problem.

Have you reinstalled IE? This will reinstall the files for both outlook express and outlook (which requires OE to be installed!) This may fix your problem. Also with MSN messenger tied into everything, try installing the newest version of that also.

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Our Windows 98 Outlook email is frozen. When we try to open it, a message says "the MAPI spooler could not be opened. Close and restart all mail-enabled applications."

We've closed down several times. If we click on the outlook icon before the machine has completed booted, the message says "MAPI spooler cannot open this item. It has already started transmitting message."

We have no idea how to delete the item that may be clogging the spooler.

We're real novices...true! Help greatly appreciated.

A:Spooler can't be opened...email frozen

Sounds like a message in your outbox is corrupt.

If you are at home and NOT on an exchange server, keep Outlook closed and go to the Mail item in the control panel. You should see your list of accounts. Click on each one and hit Properties and uncheck the box that says something about send/receive on this account always. If you know which account the message was sent from, "disable" only that account. This keeps Outlook from immediately sending and receiving, which will allow you the chance to delete the message. Alternatively, it may be an incoming message. In this case, you may need to contact your ISP's mail administrator, or if you have web-based email access, go there and delete the message.

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Just the first one after restarting OE6. All after that open quickly. I'm talking 5-10 sec to open first time around. What gives?

A:Solved: Why does the very first email opened in OE6 take so long?

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If I have Firefox Nightly x64 opened and click on a URL link contained in a Thunderbird email, I receive a message warning that states that FF is running and need to close before I can open the selected URL link. See attached image.

I don't really want another FF session opened. What I would like is for the URL link I clicked on the email to open in a new tab (or on existing tab for all that matters).

Is that possible? Is there a setting I can toggle?


A:If FF is opened, Email links will not open. Any fix?

Ensure your mail program is set as default. Open FF then use Task Manager to close it. Now try a link.

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I switched from Norton to AVG 2014 (windows 7) -- Since the change over -- when I run netstat -ano; I am getting 60+ UDP connections -- was not doing this previously. All are linked to pid for outlook -- I use outlook 2010 w/ exchange 365 service. Is this normal/ concern? If I turn off AVG problem goes away -- no udp ports opened -- if I have the AVG 2014 (paid version) running -- it opens/ leaves open all these ports. Any thoughts or links to similar issues/resources would be appreciated -- I am not an expert on this stuff/learning -- any info appreciated. including a simple -- this is perfectly normal. thanks.

Proto Local Address Foreign Address State PID
TCP [::]:135 [::]:0 LISTENING 452
TCP [::]:49152 [::]:0 LISTENING 860
TCP [::]:49153 [::]:0 LISTENING 1072
TCP [::]:49154 [::]:0 LISTENING 1240
TCP [::]:49155 [::]:0 LISTENING 928
TCP [::]:49156 [::]:0 LISTENING 944
UDP *:* 3616
UDP *:* 3616
UDP *:* 3616
UDP... Read more

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I was delighted to receive an email this morning from my dear niece, which had a link (www.wagnershredder.at/blankbath/markmoreSL/). I clicked on it without thinking twice, and it was a bad site. Well, not really sure what the site was, because I hit control-alt-delete too quick to know. When I pulled mozilla back up it still had the same site on, which I saw long enough to see a message saying I've been infected and need to try some sort of product to remove it, but I got out just as quickly. I proceeded to run a battery of antivirus and such software (Auslogics, CCleaner, Glary Utilities, Malwarebytes, Spyware Blaster, SuperAntiSpyware Free, Spybot, gmer, and Hijack This. The scans revealed very little Super Anti showed tracking cookies, Glary had Infected Registry Cleaner (159 problems) and Temp File Cleaner (8.87 problem), and that was about it. I can tell my computer is running slower, and if I'm typing an email on my yahoo, every now and then I can type and it takes a minute for the words to show up. This has happened in a previous infection. Other than than I have no problems, but I'm trying to make sure I'm not missing anything. I'm grateful for whatever you may be able to lend.

A:Received and Opened Infected email

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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I opened an email from what I thought was an Amazon order that my wife had made this week. Well, it was not and my WinPatrol New Program Alert started popping up with this note:
A new auto Startup Program has been detected.
This program will run each time you login or restart your maching.
Do you approve the addition of this program startup setting?
Press YES if this program is expected and acceptable.
No Description found
Company name not included in this program.
I click no every time it pops up, and it pops up back to back 2 - 3 times each time. This happens probably every 5 minutes or less. When I click on no a couple of times in a row, WinPatrol sends me to their site trying to help get rid of the pop up, but I can't seem to fix it no matter what I try.
Any help would be greatly appreciated!!!
Windows 7 professional
Inspiron 560
Pentium® Dual-Core CPU     E5700 @ 3.00 GHz   3.00 GHz
4.00 GB (RAM)
64-bit OS

A:Opened an Email I shouldn't have and WinPatrol is trying to help

Attempt the delete on reboot function with File Assasin.
Copy and paste into the File Assasin Window

Hit the Delete on reboot function
Then hit the execute button
Reboot the machine,

Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result.

Download Security Check by screen317 from here.
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Download Autoruns and Autorunsc Unzip it to your desktop and then double click autoruns.exe After the scan is finished then click on File>>>>>>>>>>>Save The default name will be autoruns.arn make sure to save it as Autoruns.txt under the file type option. in other words make sure it is a .txt file instead of .arn Attach the text in your next reply.

Update and do a quick scan with Malwarebytes remove all that it finds and reboot.htt... Read more

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Pretty funny actually, but it's getting annoying now. I have win 2k, and this morning when I opened an email, it took me to a porno site that I quickly tried to get out of. Once I clicked out of the page, my wallpaper had changed and if I go to the properties tab for the desktop and try to change the wallpaper, the display properties are froze?!?!?!??! I can't scroll, browse etc. The other tabs such as backround, screensaver etc work fine....HELP

A:opened email, and now I've gor porno wallpaper I can,t get rid of

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Hello all.I opened an email forward from a loose-cannon friend of mine that concerns me. I am not that technical, please bear with me when offering advice.BrianLogfile of Trend Micro HijackThis v2.0.2Scan saved at 4:28:22 PM, on 1/15/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Windows\System32\igfxtray.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Dell Support Center\bin\sprtcmd.exeC:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exeC:\Program Files\MSN Messenger\msnmsgr.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\Dell Network Assistant\ezi_hnm2.exeC:\Program Files\Logitech\SetPoint\SetPoint.exeC:\P... Read more

A:Opened suspicious email - HJT log posted

where did this go?

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I opened a spam email by mistake.  I have not noticed anything unusual on my PC but would like to do a general check if possible.
Can someone recommend what scans I need to do to check everyhting potentially problematic.

A:Win 8, opened spam email by mistake

It is unlikely that just opening a spam email would be able to infect your computer unless you clicked on a link or opened an attachment. The downside
is spam likely knows if you opened it and tells the spammer it has found a working email address to send more spam to. Best to never open an attachment
unless you have confirmed who sent it and what it contains. Attachments are a favorite way for criminals to infect your computer with some really nasty malware.
You can use the programs below to clean up malware and adware.
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
Download Malwarebytes' Anti-Malware from Here
Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
Click the Scan tab at the top... Read more

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Received an email that read 'Hi family
A worm captured my email address book. Don't open and don't click on web address listed in the "Secure Shopping" email! Delete it. She says Sorry!
Now I got this a day after I opened the original email and clicked on the link in it.. I clicked on link to see what it was but it didn't open correctly so I gave up and closed it. My computer is running a little slow but nothing drastic. How do I clear the worm problem before I start having them. I have Windows XP Pro, I have anti virus and Malware software and they picked up nothing.I'm hoping there might be some Freeware out there I could download and run to fix this
Best Regards,
Phoenix Rising.

A:Unknowingly opened infected email!

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I have a number of emails that I need to send that are "time sensitive" and important as to whether/IF they were received and opened..

I NEED to know if the person that I send it to has opened it...and WHEN!
(this is important personal business....not group mailing or any nonsence like that)

I know there used to be programs that would do that in a way the person didn't know until it was opened that I had been notified.

PLEASE tell me of Any and All you know of that are available...Please!
I need to find and Use the program(s)...ASAP!

Thank You,

A:Need to know if the recipient opened an email I sent...Program to do that? PLEASE!

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Hi - Sorry to make my first post a <HELP> one, but I guess that's common here.

As the heading implies, my mother opened the spoofed email from DHL and then opened the attachment. Her computer of course went haywire and she got errors and such, so she rebooted and now it shows:


Specified Module Could Not Be Found.

So, I came over to help. I'm presently running her antivirus software. It is almost complete, and has quarantined a file, but then it looks like the virus did something and the McAffee screen changed and looks "weird" and things aren't making sense. $hit.

I plan on downloading combofix and then reporting back here. I'd sure appreciate any help!!!

(dutiful son)

A:Momma opened the dreaded DHL email

uh oh... all went to hell in a handbasket and the computer is acting weird and giving lots of error notices. My Mom just handed me a box with a new disc from Webroot. Hopefully I can reboot into this disc and get lucky. I'll check via the laptop here for any suggestions. Thanks!!!!!


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I just got this email on my other laptop

It was from a person fraudulently identifying himself as a UPS employee

It came from [email protected]

There is no site with this exact name.

I unzipped the file and lost all of my bars.

when I tried a system restore my screen only goes blank and must restart manually

restart computer does not work. I must hold off switch

Everything else seems to work and wifi is on.

but no bars are shown nor even available.

How can I fix my computer so I have internet access once again.

ever hear of this problem?


scott h

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Well I opened up an email from an unknown source and my popup blocker went off.. My pop up blocker never goes off when opening up a simple email. I think my system may be comprimised. Here is my log below.Logfile of HijackThis v1.99.1Scan saved at 12:49:48 AM, on 12/9/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\Intel\Intel Application Accelerator\iaantmon.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\Program Files\Intel\Intel Application Accelerator\iaanotif.exeC:\Pr... Read more

A:Opened A Suspicious Email And May Be Infected

Hello kevin, I am SifuMike and I will be helping you. Disable your antivirus program and go here http://www.bitdefender.com/scan8/ie.html and run an online scan with BitDefender (you will need to use Internet Explorer for this scan). When the ActiveX Control has loaded, click on "Click here to scan" and grab a coffee. When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. Post the BitDefender log.*********************Download ATF (Atribune Temp File) Cleaner? by Atribune DO NOT run it yet. Download and install AVG Anti-Spyware 7.5 (formerly Ewido) This is a 30 day trial of the program1. After download, double click on the file to launch the install process. 2. Choose a language, click "OK" and then click "Next". 3. Read the "License Agreement" and click "I Agree". 4. Accept the default installation path: C:\Program Files\AVG Anti-Spyware 7.5 and click "Next", then click "Install". 5. After setup completes, click "Finish" to start the program automatically or launch ewido by double-clicking its icon on your desktop or in the system tray. 6. The main "Status" menu will appear. You can select "Change state" to inactivat... Read more

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Can you please take a look at this HijackThis log and advise me?
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 9:19:57 AM, on 6/12/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16736)
Boot mode: Normal
Running processes:
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\Power Saver\TBatmgrTrayicon.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Program Files\TOSHIBA\TOSHIBA Sleep Utility\TSleepSrv.exe
C:\Program Files\TOSHIBA\PeakShift\TPSCMain.exe
C:\Program Files\TOSHIBA\Sync Utility\TosSyncScheduler.exe
C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Nuance\PaperPort\pptd40nt.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Trend Micro\UniC... Read more

A:I opened an ATO scam email attachment so I am now at risk

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Click the Report button and the report will open in Notepad.IMPORTANTIf you click the Clean button all items listed in the report will be removed.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click the Scan button and wait for the process to complete.Check off the element(s) you wish to keep.Click on the Clean button follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Sn].txt (n is a number). Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.... Read more

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I recieved an email for "USPS" saying that I had to download something to take into the USPS store to retrieve my parcel. I tried to download it and found out that it was abviously malicious. The only thing I noticed at first was that my Free AVG ani-virus would freaquently throughout the day say it was protecting me from high severity things. This got really annoying so I downloaded free Malwarebytes and ran that. It got rid of a bunch of stuff but I keep getting more. The problems that I now have are that my excel 2013 will not retrieve data from the web that it had no problems with before. I just get an error that says this page cannot be displayed. I also have a online trading account with think or swim that now says thinkorswim couldn't connect to the internet and I cant log into my account. I tried adding these programs to my windows firewall acceptance list but to no avail and even turned the firewall off momentarily and tried again but not change. If i go into my firewall advanced settings and try to click on inbound or outbound rules i get an error that says "MMC has detected an error in a snap-in and will unload it. if I press unload the snap-in and continue running it get "FX:{b05566ac-fe9c-4368-be02-7a4cbb7cbe11}" The requested service provider could not be loaded or initialized. Exception type:System.Net.Sockets.SocketException. These are the only problems that I have cought so far.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126... Read more

A:USPS Malware email opened and infected

I also just realized that when I go to computer, system properties, and click on windows update it takes at least a minute to load and then it shows a red shield icon with a "x" next to check for updates for your computer. When I click Check for updates it pops up a window saying Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer. Nothing changes when I restart and when I go to change settings it says it is set to automatically install updates with a green shield looking icon, with a check mark, next to it.

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We had an email that was sent to us that had a link to it.  the email looked suspicious and the link was accidently clicked on.
I have scanned with a whole variety of software (malware, rootkit scans, rootkit killers, virus) almost all come up clean.  But, I ran roguekiller and it found hj.name that may be a virus.  Also, we have disconnected it from our home network but when I was doing Housecall Virus scan it was connected to the internet and I received a message on another computer of ours that a TCP/IP port attack was occurring.  ESET identified it as being possibly malicious and I blocked it.
I just want to make sure the computer is clean before we go ahead and connect it again.

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I opened an email from a domain I had never seen before embarq mail .com and in front of the @ it read atmcard and a few numbers after that. The subject was "Your ATM Card C..." sort of just like that and on the inside it didnt show anything, no images or anything just said "a surprise for you". Should I be worried it was laced with something hidden? I have sense marked this as spam. I recently did a wipe of my hard drive on my computer, bout 3 days ago due to some weird activity and my virus scanner turning off on its own.

Your ATM Conclusion




ATM CARD <[EMAIL ADDREDD HERE]@embarqmail.com>

3:12 AM (1 hour ago)



Why is this message in Spam? You clicked "Report spam" for this message.  Learn more


Surprise for you


A:I received an email, I opened it just in case it was important ....

It seems suspicious... but, did you get this through IMAP or POP3 mail? or through web based mail
edit: Just checked the link in your copy and paste.. gmail won't carry malicious exes (or any exes that aren't double compressed for that matter, or cache file unless you allow it on the moment, either) so it's all ok... just some crazy spam [email protected]

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I opened a email, supposedly from a forum for medical purposes at yahoo, as soon as I clicked on it, my comp froze, then suddenly it all went black. I had to manually restart comp, and when I did everything...all icons on desktop, start etc, are all a white fuuzy pic. Here is my hijack log. I have went to housecall, nothing was found, I have mcafee it detected nothing, and virus scan also detected nothing, I am current on all updates. Can you help me? Here is hijack log
Logfile of HijackThis v1.97.7
Scan saved at 11:24:48 PM, on 4/10/2004
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM... Read more

A:opened email,comp froze,all went black

Not seeing anything of concern.

Do you know what this entry is?:

O4 - Startup: BuzMe.lnk = C:\Program Files\RingCentral\BuzMe\RCUI.exe

There are a lot of programs running on bootup; an unecessary drain on system resources. Go here for help in getting your startup folder under control:


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We had an email that was sent to us that had a link to it.  the email looked suspicious and the link was accidently clicked on.
I have scanned with a whole variety of software (malware, rootkit scans, rootkit killers, virus) almost all come up clean.  But, I ran roguekiller and it found hj.name that may be a virus.  Also, we have disconnected it from our home network but when I was doing Housecall Virus scan it was connected to the internet and I received a message on another computer of ours that a TCP/IP port attack was occurring.  ESET identified it as being possibly malicious and I blocked it.
I just want to make sure the computer is clean before we go ahead and connect it again.

A:Email link opened - roguekiller found hj.name

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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All articles on email hacking start (or end) with something about common sense implying that you never open an email attachment from somebody you don’t know, but what if your job requires you to do just that?
As a translator, I receive constantly files to translate, usually from translation agencies, but sometimes also directly from final users. I do check the source code etc. but now and then I open an email/email attachment and funny things starts happening (Internet gets very sluggish, other emails disappear into thin air etc.).
How do you minimize this kind of problem? Have a PC only for emails (with its own Internet connection) is an (expensive) possibility. Maybe a Linux-based email reader? Unfortunately, I have only a vague idea of what Linux is.
Any suggestion appreciated. Alex 

A:Safest email option when attachments have to be opened

What do you use for email?

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How can I send a MIDI file along with a message so that it is played automatically when the email is opened? I'm using Outlook Express 6.


A:How to play MIDI file when email is opened?

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i had everything backed up on my external usb western Digital 500G hard drive my hard drive will not work on my laptop anymore but when i plug it into any other computer it works find but when i plug it back into my computer laptop it will not show or become recognized i have reinstalled my windows 7 operating system on my laptop after the  crash. as said the hard drive will not show up on the laptop anymore but any other computer the hard drive shows up find. can any one find out how to make this hard drive show up on my laptop again? all answers will be very helpful asap. thank you in advance. Eyesonly9

A:I opened a email and it crashed my laptop but i had everything backup!

This does not sound like a malware issue. When you "reinstalled" Windows 7 did you first reformat the hard drive?

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It all began with opening up an email from IRS.GOV and I downloaded a attachment because I thought it was important. After I did that my whole screen went black. I couldn't see any icons on my desktop been looking for help on my iTouch to help. So far what I did was run Malware and ran a scan found what was needed to go and quarantined it. After that I was really fustrustrated so I did a system restore back to basic settings, I only had the new tower for about 3 months. Tried using Mozilla Firefox and everytime I try to use it says, "Firefox has crashed and submitting a report, would you like to restart or quit Mozilla." Also, sometimes when I use Internet Explorer it takes me to other different sites in the world like to cafe.us or davis.aus. I tried using Hijackthis to get a log but I try to do a system scan and a log file, it says "For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, Hijackthis may not be able to fix this. If this happens, you need to edit the file yourself....blah blah blah and the only option they give you is to click "OK." After the search is done there is a list but a window pops up saying, "Cannot find the C://Program Files (x86)/TrendMicro/HijackThis/hijackthis.log file.exe and giving three options Yes, No, or Cancel. I ran Combo Fix and here's my log so far I am a newby when it comes to computers so please HELP!!!!!!!!

ComboFix 11-07-04.02 - BigGuy 07/04... Read more

A:Opened an Email from IRS.GOV and been having problems with Hard Drive.

Some more problems that arise is that Malwarebyes' keeps popping up a window "[OpenEvent] Failed to perform desired action. Error Code: 2 and Window Media Players keeps popping up and plays clips of Hot of the Net which a TV commercial or telebroadcasting every 30 seconds.

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I hope this is the correct place to ask. I have spent the day editing a document which i stupidly just opened from an email attachment in my hotmail account and proceeded to edit. I diligently saved it throughout the day but did not use the save as function.

I have tried to open a similar document and choose save as to see where the document would have saved but this does not seem to work in Windows 7. I have tried looking in my 'temp' folder but this is empty.

Does anyone know how else I could retrieve this document? It is the only version i have...i really ought to have looked after it better!

Thank you in advance,


A:Opened document from email and edited not 'save as'

Quote: Originally Posted by sandra

I hope this is the correct place to ask. I have spent the day editing a document which i stupidly just opened from an email attachment in my hotmail account and proceeded to edit. I diligently saved it throughout the day but did not use the save as function.

I have tried to open a similar document and choose save as to see where the document would have saved but this does not seem to work in Windows 7. I have tried looking in my 'temp' folder but this is empty.

Does anyone know how else I could retrieve this document? It is the only version i have...i really ought to have looked after it better!

Thank you in advance,


No problem this is an easy one.

Go to search type in back up and restore Pick a date prior to your problem. And then like magic, everything is back the way it was when life was good. This will affect all your personal documents, but not system settings.

but first try this one. Go to search pick a phrase that is in your document and it should appear.

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Okay, now periodically I'll get an email, (usually from my wife at work), and when it is in the inbox, I can see the beginning of the text message contained in the email, but if I open the email, there is no text visible. If I try and forwartd it or reply there is still no text present. If I leave it in the inbox and click on edit and click on marked unread, the text is back unless I open the email. I'm using Win 7 and Outlook 2007. About 8 years ago there was a problem like this and to cure it, we were told to replace the mllang.dll and the text was back, but that was windows 98 and Office 2000. Any suggestions???

Additionally, my wife just told me that the hospital where she works uses Lotus notes for an email program, (in case that makes a difference).

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That's pretty much my question.
Is there a free program to tell me if one of my sent Yahoo emails has been opened by the person I sent it to?

I used to use one that was undetectable, and free, but now they want money for it.

Does anyone know of one that is still free, AND works with Yahoo?(the only email I use)


A:free program to tell me if my sent Yahoo email is opened?

There are many for POP accounts using OE, Eudora, Pegasus, etc., but not so many for web-based mail. And spam blockers can prevent the system from working properly.

But here's one that works with any email account:

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I am concerned that a emial attachment was opend this week by mistake and may have infected my computer. It was the fake Fed Ex email going around. I am posting the HJ log I did this morning. I'd appreciate if anyone could take a look at this and let me know if I have any problems. Thanks
HP Pavilion AMD Turion 64 Mobile
Technolgy ML-32
1.79 GHZ 1.00GB Ram
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:21:20 AM, on 8/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre1.6... Read more

A:Email attatchment opened by mistake possible virus?


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Hi, I was expecting an email from someone that I don't know, it's job related and so I opened this email and clicked to download the word document. It opened up and said that I was the something or rather winner, or my email address was. I immediately knew I should not have opened it. Hopefully it's nothing but I did run my Microsoft Security Essentials as well as Malwarebits prior to doing your steps as I forgot and wanted to stop anything... I did get a Malware warning for OpenCandy and I quarantined and removed it. I also had these, Files Detected: 13

C:\Backup\Linnea\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JKYDJ941\DmailerSync[1].zip (Malware.Packer.as) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_passrec.zip\astlog.exe (HackTool.Asterisk) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_passrec.zip\ChromePass.exe (PUP.ChromePasswordTool) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_passrec.zip\mspass.exe (PUP.PSW.MessenPass) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_passrec.zip\PstPassword.exe (PUP.MailPassView) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_passrec.zip\WebBrowserPassView.exe (PUP.PassView) -> Quarantined and deleted successfully.
C:\Users\Linnea\AppData\Local\Temp\Temp1_produkey-x64.zip\ProduKey.exe (PUP.PSWTool.Product... Read more

A:Opened email and downloaded attachment... concerned

Hello. I don't see any signs of active infection in these logs.
The files MBAM detected are mostly nirsoft tools used to recover passwords of various types. samside.exe is another password tool.

If you did not download these tools yourself, you should consider what data is at risk on this machine and change all passwords for any websites from a known clean machine.

We can run a couple other tools/scans to help ensure there's no infection on the machine.

Download TDSSKiller.exe to your desktop
Execute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, select Skip by changing the default Cure selection at the upper right
Once complete, a log will be produced at the root drive which is typically C:\
For example, C:\TDSSKiller.
Attach that log, please.

Next...Please download aswMBR.exe and save it to your desktop.

Double click aswMBR.exe to start the tool. (Vista/Windows 7 users - right click to run as administrator)

Allow it to download the definitions from the internet.

Click Scan

* Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
* You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zip... Read more

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Hello again!

As I had an EXCELLENT experience with Gringo the last time around, I thought I'd stop back with my next project.

This is a Dell Inspiron 530 desktop running Windows 7 Professional, 32-bit. This is one of the main computers at a small business. I mention this because it includes some programs not normally found on personal computers I've worked on in the past. This includes Dyn Updated, Quickbooks, Intuit Data Backup, to name a few. I figure this might make it a bit more difficult when navigating around while we clean.

Here's what I know: Computer was infected about 4-5 days ago after the user received a malicious email from a sender claiming to be UPS or Fedex. The email attachment claimed to have information about a package that would be dropped off or picked up (the user isn't sure which), and you needed to open and print the attached "receipt" to receive your package.

This installed one of the fake "security" suites that has been removed earlier this morning. I feel like there is still a rootkit hanging on somewhere, and aswMBR seemed to detect something pertaining to Microsoft Security Essentials (the entry was highlighted in RED) RIGHT before Windows bluescreened with an IRQ_NOT_LESS_OR_EQUAL error or something of the sort. Logs are attached below, and I eagerly await your advice. Nothing will be done until I am instructed to do so.

DDS.TXT is below, the other two are attached.

**EDIT: I also have a screenshot o... Read more

A:Infected - User opened UPS malicious email attachment

Greetings and Welcome back to The Forums!!Here are the things to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and cli... Read more

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I opened a word 2010 document from an email in windows live mail desktop version and made some lengthy changes. Now I cannot find the document on my windows 7 system anywhere.

Please help


A:I cannot find a word document I opened as an email attachment

a very obvious question which is.. did you save it in your computer? you may also check the recent docs you opened by going to file>recent

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Yep, so basically someone opened an attachment at the office that looked like a PDF, but was actually a .exe
Immediately, emails with the same infected attachment started being sent from his email.
We've run avast/defender/malwarebytes, they picked up about 70~ things all together. However after deleting it all, the emails were still being sent.
The infected computer has been disconnected from the internet, it runs Windows 7.
What are the next steps I should take here?
Here's the FRST:Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:03-06-2015
Ran by warren (administrator) on MASTER-02 on 04-06-2015 13:36:24
Running from D:\Security Programs
Loaded Profiles: gareth & warren (Available Profiles: gareth & gareth & warren)
Platform: Windows 7 Ultimate Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser path: "C:\Program Files (x86)\Crossbrowse\Crossbrowse\Application\crossbrowse.exe" -- "%1")
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPIS... Read more

A:Email sending SPAM non-stop after attachment was opened

we solved it, please close this thread. thanks.

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When I open Mozilla via local icons, it will read and load a specific profile. This allows me to use 3.6.13 (..\firefox.exe" -p "FF_3_6_13" -no-remote) and 4.0b9pre (..\firefox.exe" -p "Minefield64" -no-remote) without one interfering with the other. (4.0b9pre is set as default).

When the browser opens via an e-mail or web page hyperlink the profile file is ignored. I can live with it but sometimes I need an add-on I use and it is not running.

Is there a setting I can use to have Mozilla read the profile when opening it from a hyperlink?

A:Mozilla ignores profile when opened via email/web hyperlink

Check your profiles.ini in Notepad it should look somewhat like this:


[Profile0] <--- FF 3.6 profile

[Profile1] <--- FF4 Profile

Make sure the Default= is present in EACH Block and of course have it point to the profile Block you want to use for those email links


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