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Unable to install 4 windows updates error code 80073712

Q: Unable to install 4 windows updates error code 80073712

Hi All

since a few days, my PC won't install 4 windows updates:
KB2993651
KB2962409
KB2975719
KB2990967

I investigated a bit on my side, and the last sucessful update was in june this year, i have the error code 0x80073712 since the 25/09/2014 in the events journal
When I found out about the issue yesterday, i tried:
1. WindowsUpdateDiagnostic.diagcab which fixes issues, but then windows update still raises the same error code
2. after reading thread from Chuckylena i also tried the command "DISM.exe /Online /Cleanup-image /RestoreHealth" but the error below is raised (my system is in french)

Code:
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth
Outil Gestion et maintenance des images de d?ploiement
Version : 6.3.9600.17031
Version de l'image : 6.3.9600.17031
[==========================100.0%==========================]
Erreur : 14098
Le magasin de composants a ?t? endommag?.
Le fichier journal DISM se trouve ? l'emplacement C:\Windows\Logs\DISM\dism.log


I'm attaching the dism log :
https://www.dropbox.com/s/1nnmjn5aa8tevl3/dism.log?dl=0

If someone could kindly have a look I'd appreciate it

RELEVANCY SCORE 200
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A: Unable to install 4 windows updates error code 80073712

Did you run this first

Use the System File Checker tool to repair damaged Windows files. To do this, follow these steps:
Open an elevated command prompt.Run the "sfc /scannow" command.Try to install update again.

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RELEVANCY SCORE 118.4

Hi,
I've never been able to install any Windows 8 Updates on my 64bit Samsung Laptop.
Error message:
Error(s) found: Code 73712 Windows Update ran into a problem
- My computer is set to Install Updates automatically
- No records in View Update History
- Ran Windows Update Trouble Shooting a number of times: and it shows
Potential Windows Update Database error detected 0x80073712 FixedWindow Update Components must be repaired Fixed
But I'm still unable to download any updates.

Tried the following with no success, and get the same error message when running Windows Updates:
-Tried going into "C:\Windows\SoftwareDistribution" and deleted everything in DataStore folder except for log folder.
-Renaming SoftwareDistribution to SoftwareDistribution.bak
-Disabling my antivirus, then running the Window Update
-Running Windows Update in Safe Mode
-Running Windows Update in CleanBoot
-Running Tools >> Error Checking

Tried running the following DISM command in cmd as administrator:-
It states that The Component Store has been corrupted.

When I ran: Dism /Online /Cleanup-Image /RestoreHealth

Got Error: 14098 The component store has been corrupted.

Would greatly appreciate if anyone can help me. Thanks.

A:Unable to install any Windows 8 Updates - Code 80073712

Check the help file -- Dism /? or Dism /online /?

Check this thread Issue with Dism/Online/Cleanup-Image/RestoreHealth

Read other 13 answers
RELEVANCY SCORE 112.8

G'day guys. As the title says I've been getting an 80073712 error while trying to install some updates.

Updates and errors:
Important:
Update for Windows 7 for x64-based Systems (KB3068708). Published 9/06/2015

Optional:
Update for Windows 7 for x64-based Systems (KB2574819). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2592687). Published 10/09/2013
Update for Windows 7 for x64-based Systems (KB2830477). Published 11/02/2014

Logs:
Attached as well as the C:\Windows\windowsudpate.log file

Additional info:

These files have been turning up in my external hard drive while I try to do the updates. At first I didn't know what they were but after some searching it turned out that they were just where the downloaded updates were stored. May or may not be relevant. Tried doing an update with the hard drive unplugged through the System and Security/Windows Update interface and it still failed.

I also tried to download and install the KB3068708 important update manually from the microsoft website but when I tried to install it it said something along the lines of "Update not applicable to your computer".

A:Error Code 80073712 while trying to install windows updates

CheckSUR shows this...

Code:
Summary:
Seconds executed: 1497
Found 6 errors
CSI Manifest Missing Total count: 3
CSI Payload File Missing Total count: 2
CBS MUM Missing Total count: 1
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.18779_none_80005f6b6c0e9b4a.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.18779_none_da9d0130795687a1.manifest
winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22983_none_db15ce399281a879.manifest
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.cat
First priority is the listed files - we'll worry about the others later.

I'll post a fix protocol when I can clear the backlog. !

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RELEVANCY SCORE 94.8

I keep getting this error, and following Error message when you try to install a Windows update, a hotfix, or a service pack after you perform System Restore in Windows Vista: "0x80071A91" and removing files manually did not resolve the problem.


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-B9Y6B-HC4GB-PCKGW
Windows Product Key Hash: Z1GlPcYy+HBohewZJAy1bI8JXYg=
Windows Product ID: 00426-066-9124496-86422
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8ACB14DD-15BC-4695-AEC7-A2E6183B4DFA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OG... Read more

A:Unable to install Windows Updates, error code 80071A91

Hi - welcome to the forums!

Hmmm - Invalid Class error - that's a VERY rare error in your MGADiag report.....
It appears to be caused by a broken WMI store.

Please run the following commands,


Net stop winmgmt /y
Net stop wscsvc
MD c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup
DIR %systemroot%\System32\Wbem\Repository
NET start wscsvc
Net start winmgmt
Net start iphlpsvc


WAIT 10 minutes for the store to rebuild, then reboot.

wait another 10 minutes (just in case), then run another MGADiag report.


By the way, how did you acquire your Windows license? - it's an MSDN-type one, and is not for general sale.

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RELEVANCY SCORE 94.8

I have 8 important & 4 optional Windows which I cannot install. I have tried everything people have suggested to no avail. The code Numbers are: Important KB2871997, 3004375, 3033929, 3057154, 3060716, 3061518, 3068708, 3071756. Optional KB2574819, 2592687, 2830477, 3080149. KB2592687 was installed, but it kept trying to install so I uninstalled it.
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

A:Unable to install 11 Windows Updates because of error Code 80070490.

Hello Asanberger1960,

Please follow the Windows Update Posting Instructions and post the requested data.

Thanks,
John

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RELEVANCY SCORE 94.8

Hello,

For the last couple of months I have been unable to install updates on Windows 7. I try to look for updates but it gives me this error:

(It's dutch but you get the idea)

I searched the code on google and most results told me to sync my time. My time is correct, yet I still get the same error code everytime.

Is there anyone who can help me with this?

A:Unable to install updates on Windows 7 [Error code 80072F8F]

In the Control Panel, is your time zone correct? If you have DST is that set properly?

Read other 1 answers
RELEVANCY SCORE 91.6

Hi all,

I am having a problem installing the above update. It will download to 11% and then instantly fails, never getting to the Installation phase. I have no problems downloading or installing any other updates.

I have run the System Readiness Tool

sfc/scannow reports some corrupted system files that it cannot fix

I've restarted several times with no change

I have not been able to attach the CBS log as when I try to upload it I get an error.

A:Cannot install Windows Update KB2972211 - Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers
RELEVANCY SCORE 89.2

Hello

I cannot install Service pack 1 update for a long time. I've tried to install Visual Studio 2013 Update 4 and it needs Service pack 1 for install. So i decide, i must handle it this time.

I have error : 80073712, when installing update KB976932 (My Windows is Polish language version)

I've runned : System Update Readiness Tool for Windows 7 (KB947821). I've also runned SCF /SCANNOW command. Attaching CBS results (taken from Windows/Logs/CBS)

This is the most important part from CheckSUR.log (Could you help me with this - or only solution left is to reinstall windows ? :/ )


Code:
Checking Component Store
(f) CSI Manifest and S256H Do Not Match 0x00000000 winsxs\Manifests\amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7.manifest amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7
(w) CSI Located Replacement: Invalid (S256H) 0x00000000 Temp\CheckSUR\winsxs\Manifests\amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7.manifest amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7
(w) CSI Located Replacement: Invalid (S256H) 0x00000000 Temp\CheckSUR\winsxs\Manifests\amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7.manifest amd64_pcmcia.inf_31bf3856ad364e35_6.1.7600.16385_none_e1c0c386b4f754a7
(w) CSI Located Replacement: Invalid (S256H) 0x00000000 Temp\CheckSUR\winsxs\Manifests\amd64_pcmcia.inf_31bf3856ad364e35... Read more

A:Unable to install Service Pack 1 for Windows 7 (Error : 80073712)

Any clue what to do ? :/

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RELEVANCY SCORE 88.4

Hello,
 
I am running Windows 7 Home Premium, Service Pack 1, 64-bit Operating System. My issue is that last night I received 8 important updates though Windows Update to install (Windows Update is set to download updates but let me choose when to install them). When I installed them, only 6 were installed. Two of them, Security Update for Windows 7 for x64-based Systems (KB3088195) and Security Update for Windows 7 for x64-based Systems (KB3097966), will not install. I have repeatedly tried to dl and install them through Windows Update and both of them fail, with "Error code 80073712".
 
When this batch of 8 updates showed up last night, I downloaded all of them and Windows Update only showed it was downloading 6 of them. These last two (KB3088195 & KB3097966) will not download. However, they sit in Windows Update as "2 important updates are available". Windows does not keep trying on its own to download them though, neither at shut down nor does it remind me that I have these 2 updates available to download. They just sit in Windows Update as  "2 important updates are available".
 
I have tried to figure this out for a few hours, but I am not the most computer savvy person. Help would be greatly appreciated.
 

A:Failure to download updates & Error Code 80073712.

Welcome to Bleeping Computer.
 
Download and run the Windows Update Readiness Tool.
 
Let us know how it goes.

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RELEVANCY SCORE 88.4

Thread started here (and the BSOD's should now be resolved: Unknown BSOD on Mother-in-laws system

I had 2 problems in that thread, the second led me through a Google search back to this forum in another thread here: Windows Check for updates keeps running-all installation/updates fail

After completing the steps in post 83, the issue is now worse. Instead of getting to 18% of a elevated scannow, it goes straight to "Windows Resource Protection could not perform the requested operation."

I have tried "Microsoft's System Update Readiness Tool" as advised here: Fix Windows Update and other problems with Microsoft's System Update Readiness Tool | Wilders Security Forums

I have the CBS log attached.

I have tried the solution here, however the key exists: Windows Modules Installer Error:126 - Microsoft Community

I have run Tweaking.com - Windows Repair to reset permissions, this hasn't helped.

Suggestions please.

Cheers

A:Updates Fail: Error Code 80070570 and 80073712

I rather seems as if you've been trying fixes at random - which is never a good idea.
You appear to have major problems with your registry:

Code:
2015-04-21 04:00:28, Info CBS Starting TrustedInstaller initialization.
2015-04-21 04:00:28, Info CBS Failed to get full path for string: [HRESULT = 0x8007007b - ERROR_INVALID_NAME]
2015-04-21 04:00:28, Info CBS Failed to expand path from onine store: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\ [HRESULT = 0x8007007b - ERROR_INVALID_NAME]
2015-04-21 04:00:28, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x8007007b - ERROR_INVALID_NAME]

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Read other 9 answers
RELEVANCY SCORE 87.2

Hey all,

Been running into this issue the last few days and my search has brought me here:
CheckSur

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-06-07 10:59

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB3042553~31bf3856ad364e35~amd64~~6.1.1.1.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3046482~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB3046306~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB3042553_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB3042553_SP1~31bf3... Read more

A:Unable to install updates, Error Code 800B0100

I've uploaded a file - cpyaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder cpyaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

... as far as the Windows 10 notification is concerned, I don't think it's related, but it's possible.

Read other 9 answers
RELEVANCY SCORE 84.8

Hello, I think I tried everything including sfc (doesn't finish), dism (error 14098), MS autofixers, manual fiddling - nothing seems to help. At best after searching for updates it gets stuck on 4% while downloading updates (there are KB2962409, KB2967917, KB2975719, KB2990967, KB2993651 pending) or errors with 80073712.
How can I make you some logs so you can see what can be done?
Thanks.

A:Updates won't install with 80073712 error

Have you tried running SFC at boot? SFC /SCANNOW : Run in Command Prompt at Boot - Windows 7 Help Forums
Try resetting Windows Update completely: Windows Update - Reset - Windows 7 Help Forums (Option Three).

Read other 7 answers
RELEVANCY SCORE 84.8

Hi there,

New to the forum and not an expert of computer at all.
One of the latest windows upgrade KB2799494 has failed to be installed. Error code 80073712. I'm using windows 7 Ultimate x32.
Several things I've already tried (by Googling):
System Update Readiness Tool, according to the logfile CheckSUR.log there're no errors.
ran the fix it tool (several different versions)from Microsoft, didn't do anything.
SFC check showed everything's fine. (but it finished really fast, like about 10 sec)
download the update and tried to install it manually, but no luck.
clean boot, windows troubleshooter, also no luck.

Other updates have been installed successfully but only this one, and this never happened before. Hope someone could maybe help.

A:Getting an error code 80073712 while trying to install KB2799494

The error code is often caused by a faulty driver set - which also causes other errors.

We need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.

Read other 9 answers
RELEVANCY SCORE 84.8

Windows 7 Home Premium 64 bit

I ran the SFC /SCANNOW command, and says that there were corrupt files and couldn't repair them.

I also ran the System Update Readiness Tool before doing this step.

I've attached the CBS .rar file. Thanks for your help!

https://onedrive.live.com/redir?resi...5890C50C%21106

I can't add attachments so I put it on One Drive.

A:Trouble downloading the new Windows Updates, code 80073712

Here's the summary from your CheckSUR.log...

Code:
Seconds executed: 4134
Found 458 errors
CSI Manifest Missing Total count: 349
CSI Payload File Missing Total count: 26
CBS MUM Missing Total count: 82
CBS Catalog Missing Total count: 1
There is considerable corruption there - and I suspect that even if we were to fix it, there would still be more corruption elsewhere.

I think your best option is a repair install of Windows.

Read other 8 answers
RELEVANCY SCORE 84

Hello,

I'm constantly trying to update my Windows 8 but I'm unable to do so, because everytime I try to update it, it fails to install because of an errors. To be specific, its two updates with different errors 8007371B and 80073712.
Those two updates are the only one showing up. Their id is KB2856373 (Update for W8 on x64 CPU's) and KB2781197 (Security update for W8 on x64 CPU's).
I have already tried sfc, chkdisk, Windows update diagnostics from Microsoft website, reseting the services, Windows build-in tool to fix Windows update errors and nothing helped.

Can anybody please help me out? I have no idea what to do.

A:Cannot install updates, error 8007371B and 80073712

Press + X > select Command Prompt (Admin) > Type Dism /online /cleanup-image /scanhealth > press enter.

If the command reports store corruption next run > Dism /online /cleanup-image /restorehealth

After the tool has completed try running Windows Update again.

Read other 17 answers
RELEVANCY SCORE 82

This is my first time here so I hope I'm doing this right.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FA168D3C-D7D4-498C-BFAF-21F2C26D87AD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-... Read more

A:win 7 updater downloads but fails to install updates error 80073712

There's nothing amiss in the MGADiag report...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

Read other 1 answers
RELEVANCY SCORE 82

Hey guys, this is the first time I have reached out to try and fix this problem. I haven't been able to do updates for a couple years and I have been working on this off and on.
I am reluctant to post this, since it may be the cause of the problems.... however... I think my problem stems from messing around with the drivers when I original purchased the computer. It could have also occurred when I upgraded to Windows 7 Professional... Everything seemed to work fine like updates for about a year or so. Didn't notice the updates not working until about a 2 years ago when I realized my laptop was having issues playing FFXI and I found that my graphics card was not using any resources, as well as other things seem to not working. Such as sfc /scannow, when I run it I get an error after about 10-15 minutes saying "Windows Resource Protection could not perform the requested operation.", and when I run DXDiag I get very little information on my computer with a lot of N/A's, though the amount of RAM is correct as is the video memory (I think) despite not showing the correct graphics processor.

I went to school for this kind of stuff and have just fooled myself all these years, acting like I actually know stuff. I mean I may have been able to figure it out back then. But not a chance now.

I can't even remember any of the steps I followed from other peoples solutions and posts over the past... So if the previous stuff isn't actually needed for your information... I apolo... Read more

A:Unable to perform/check for Windows Update. Code 80073712

Welcome to our forum ScottMacFreedom.

I'm not the one to help with your update problem logs but here are a couple of tutorial that will help you find out what is what in your computer.

Proper system specs also helps other help you.






Quote:
Computer type Laptop
System Manufacturer/Model Number Dell
OS Windows 7 Professional 64-bit
CPU No clue? i7
Memory 8GB
Graphics Card Nvidia? 530? 630? 635? EX or something...

Hard Drives 1TB... Really the answer to all these questions is probably whatever a Dell Inspiron 17r has... But then again I have looked before at the specs for the 17r and it didn't all look correct. I got it in 2011 and it was relatively cheap.
Internet Speed 50 Mbps
Antivirus MSE
Browser IE


By Brink:

System Info - See Your System Specs

By Kari:

Speccy - Publish Snapshot of your System Specs

Read other 1 answers
RELEVANCY SCORE 82

Suddenly Windows 7 has stopped installing Windows Updates. It downloads, then creates restore point, starts installation, but then comes back with the error code 800F0900. This happens with all the updates when carried out individually, critical or optional. I first went through the process of clearing all the Start-up Programs in the Services section of msconfig. As that did not solve it I then stopped all but MS services, and that did not solve it.  I tried the Microsoft .NET Setup Verification Tool. This said there were problems that it could not fix and sent a report to Microsoft.  Following an earlier thread on this site, I installed and used the Windows Repair program from Tweeking.com. This failed to solve the problem. Does any one have any other possible advice to help solve this problem ?

A:Windows Updates will not install. Error code 800F0900 for all updates.

I would try running the System Update Readiness Tool:  http://www.microsoft.com/en-us/download/details.aspx?id=20858 .
 
Louis

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RELEVANCY SCORE 80.8

One of my updates won't install.

Update For Windows 8.1 Preview For x64-based Systems (KB2863312)

This is not just a problem with that one update, but apparently when there's an error with Windows Update it also blocks everything from updating in the Windows Store, which also means I'll never see the 8.1 update until this is fixed. I've tried everything I can find but I still get the error.

One thing I tried was SFC /scannow in Command Prompt It did find a problem that it couldn't fix

I think this is the part of the CBS log that it's referrring to:






2013-10-17 18:35:06, Info CSI 0000078d [SR] Verify complete
2013-10-17 18:35:06, Info CSI 0000078e [SR] Verifying 1 components
2013-10-17 18:35:06, Info CSI 0000078f [SR] Beginning Verify and Repair transaction
2013-10-17 18:35:06, Info CSI 00000790 [SR] Verify complete
2013-10-17 18:35:06, Info CSI 00000791 [SR] Repairing 3 components
2013-10-17 18:35:06, Info CSI 00000792 [SR] Beginning Verify and Repair transaction
2013-10-17 18:35:06, Info CSI 00000793 Hashes for file member \??\C:\WINDOWS\SysWOW64\lt-LT\comdlg32.dll.mui do not match actual file [l:32{16}]"comdlg32.dll.mui" :
Found: {l:32 b:z27lwxanwaA7gptM0r8hloK5hb5rPSdP516r/Bi5QaM=} Expected: {l:32 b:jxsUlxcBdWsXBTPt2MIobmhdeewkxGDvhXDG4KX3PQY=}
2013-10-17 18:35:06, Info CSI ... Read more

A:Can't install a WIndows update (code 80073712)

One thing I tried was SFC /scannow in Command Prompt It did find a problem that it couldn't fix



Try running the sfc /scannow again and if issues are found, follow immediately with this message to see if corrections are made:

Dism /Online /Cleanup-Image /RestoreHealth

Good luck.

Read other 6 answers
RELEVANCY SCORE 80.8

I seem to be having an issue with windows updates installing, im stuck at 14 important updates, and it says some updates were not installed, and gives me error code 80073712 and code 9c47.

A:Window's updates errors, code 80073712 and code 9c47

Please follow the instructions in Windows Update Posting Instructions and post the results.

Read other 7 answers
RELEVANCY SCORE 80

Hello all. I'm running Windows 7 Pro x32 and I'm having problems getting Service Pack 1 (and various other fixes) to install via Windows update. Every time I try it gets about 50% through the progress bar and then fails because of Code 80073712. I've tried a bunch of different Microsoft Fix-Its with no luck.About three weeks ago I got infected with some malware and a rootkit. I've been getting help cleaning out the infection from ST over in the virus help forum. My computer is working more or less normally now, except for the fact that Windows Update refuses to install updates. ST tried a bunch of things to fix this (here's a link to that thread if you're interested in seeing what's been tried so far: Here), but still hasn't been able to get it to work properly. ST suggested that I post a a new thread here and see if anyone else had any ideas on what else to try.So that's pretty much it. Thank in advance for any advice you might be able to give.

A:Problems with SP1 install via Windows Update, Always getting Code 80073712

Unavailable repair files:winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.16490_none_cf63e5beaf2c13a6.manifestwinsxs\manifests\x86_microsoft-windows-ie-adminkitbranding_31bf3856ad364e35_8.0.7600.16501_none_8f338bd82f957605.manifestwinsxs\manifests\x86_microsoft-windows-ie-feedsbs_31bf3856ad364e35_8.0.7600.16490_none_16cebcecb3242c18.manifestwinsxs\manifests\x86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.20600_none_800e287f9f55d314.manifestwinsxs\manifests\x86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7600.16490_none_7f233a828681319c.manifestwinsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20600_none_2eaece7c136044e7.manifestwinsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7600.20600_none_d04ed3bbc800b51e.manifestwinsxs\manifests\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7600.16490_none_1c69c1607a353a39.manifestwinsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.20600_none_ab9aa03f3bc76630.manifestwinsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.16490_none_2dc3e07efa8ba36f.manifestwinsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16490_none_aaafb24222f2c4b8.manifestwinsxs\manifests\x86_microsoft-windows-i..tocolimplementation_31bf3856ad... Read more

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RELEVANCY SCORE 78.4

Hello to all. This is my first thread here in SevenForums. I have three updates that aren't installing. All of them report to as error code 80073712

PS don't suggest anything like repair install or a reinstall of Windows. This PC doesn't belong to me.

System Restore is turned off and no restore points are available for storage reasons.

Thanks to all who will help!

Attached: CBS.log and the photo of the three updates.

A:Windows Update Error Code 80073712

We need full data...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers
RELEVANCY SCORE 78.4

I have corrupted files in my Winsxs/Manifests folder causing Windows update error. The log attached below contains info of the corrupted files. I need help in finding these proper files and how to replace them.

Read other answers
RELEVANCY SCORE 78.4

When I try to seek for updates in Windows Update, I get the error code 80073712. I have tried many solutions, like the System Update Readiness Tool from the microsoft website, but nothing helped.

A:Windows Update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

Read other 7 answers
RELEVANCY SCORE 78.4

Hello,

I honestly don't know how long Windows Update has been like this on my system, I only noticed just the other day when trying to install Visual Studio Community 2015.

The error code for the update is: 80073712



The behavior of Windows Update is the same every time I open it after leaving it alone for a while:

1. I open Windows Update. It tells me there are some updates I should install (10 important, 2 optional).

2. I click Install updates. It takes about 30 seconds, then I see "The updates were successfully installed" with a green check and everything. Cool.

3. I close it then re-open Windows Update. Now says "Check for updates for your computer" with a red X. Not as cool.

4. I click Check for updates. About 10-20 seconds later it says "Windows could not search for new updates" and shows the error code 80073712.

5. I close the window and can repeat from step 1 indefinitely.



- I downloaded and installed the System Update Readiness Tool already.

- Running sfc /scannow in elevated command prompt simply shows Windows Resource Protection could not perform the requested operation. Nothing in the CBS log. Zip file of CBS folder (C:\Windows\logs\CBS) attached below.

CBS.zip

-It may help to know I have Service Pack 1 of Windows 7.



Help would be much appreciated. I would like to install several programs that seem to require a more updated version of Windows. Let me know if you need anything else from... Read more

A:Windows Update Error Code 80073712

Hi Xombifier,
Have you used a clean up utility, or registry cleaner.
Can you also
Check Windows update i would like to to know when you last successfully updated.?
and if you have a restore point prior to that date.
Roy

Read other 2 answers
RELEVANCY SCORE 78.4

Hi,

I am not able to check for updates.

When I attempted to run SFC, I got a message "Windows Resource Protection could not perform
the requested operation".

Please help!

Attachment 364331

A:Windows update error code 80073712

This is likely te source of your problem...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
... from the CheckSUR.log file.

Your CBS data is very old- the latest date in the log file is 18 May!!


Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

Read other 4 answers
RELEVANCY SCORE 78.4

Hi,
I have the error code 80073712 when trying to apply only updates KB3020369 and KB3020370.
I tried first the sfc /scannow command as admin but I forgot what it did so I retried running it afterwards and it told me to restart the laptop to fix something so that's what I did but the error remained there.
Then I retried running the command again and it found nothing.

So I searched the forums and microsoft websites and I downloaded the System Update Readiness Tool and it prompted me to install the Hotfix for Windows (KB947821) but it hanged at "Installing Hotfix for Windows (KB947821) (update 1 of 1)... " so I waited for half an hour then closed it. I retried doing it again, and it installed successfully, I restarted my laptop but the windows error was still there. I retried running the tool and it showed me the same thing that it want to apply the KB947821 hotfix so it did but then the windows update error was still unresolved.

I didn't attach the CBS log files because they're huge and one of them is really huge and it gets bigger with time and it gives me an error while copying it but I attached a screenshot of the folder.
Any help would be appreciated.
Thanks.

A:Windows Update Error Code 80073712

Pleasefollow the WindowsUpdate Posting Instructions and postthe requested data

If thefile is too large (8MB compressed), remove the older CBSPersist cab files untilthe final file is below the limit - you can always post them separately afterzipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)

Pleasealso post the C:\Windows\windowsudpate.log file

Read other 7 answers
RELEVANCY SCORE 78.4

http://www.bleepingcomputer.com/forums/t/536436/windows-7-update-error-80073712/page-2
 
I have discovered that my Windows Update is refusing to search comes up with red x. I turned off System restore after Anti virus program detected win32 trojan virus. Programs of HP stopped working. Windows updates refuses to search. SFC scanner resource refuses to perform in both normal/safe modes.
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16866
Run by Namastang at 3:14:34 on 2014-06-03
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3003.1485 [GMT -7:00]
.
AV: Avira Desktop *Enabled/Updated* {4D041356-F94D-285F-8768-AAE50FA36859}
SP: Avira Desktop *Enabled/Updated* {F665F2B2-DF77-27D1-BDD8-9197742422E4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
... Read more

A:Windows 7 Update error code 80073712

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/536443 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 28 answers
RELEVANCY SCORE 78.4

Hi,

I've had this update issue going on for few weeks: Code 80073712.
Log files are attached.
Thank you.

Kind regards,

A:Windows update error code 80073712

Here's the errors from the CheckSUR...

Code:
Unavailable repair files:
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_2_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_4_for_KB2978120~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB2978120_SP1~31bf3856ad364e35... Read more

Read other 7 answers
RELEVANCY SCORE 78.4

Hi Guys,

I've recently been having this update error code which i cant find out how to fix.
i have already run the sfc /scannow that has said nothing that has been disturbed, and also installed system update readiness tool for x64 "Windows6.1-KB947821-v34-x64.msu" was the file not sure if there are other versions, but after doing those it hasnt helped so i thought someone would know how to fix this.

i have attached my logs if they are required.

thanks in advance

A:Windows Update error Code 80073712

You have these problems showing in the CheckSUR scan...

Code:
Summary:
Seconds executed: 340
Found 127 errors
CSI Manifest Failed Catalog Check Total count: 1
CSI Payload File Missing Total count: 116
CBS MUM Corrupt Total count: 10

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_11.2.9600.17914_none_1630a909a76a65d6.manifest
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_107_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_108_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_51_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_52_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_54_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_79_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.mum
servicing\packages\Package_for_KB3072630_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_104_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_105_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_106_for_KB3067505~31bf3856ad364e35~amd64~~6.1.1.3.cat
servicing\packages\Package_107_for_KB3067505~31bf3... Read more

Read other 9 answers
RELEVANCY SCORE 77.6

Hi,
I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Hello?
Waiting for a day no one seems to be replying.
 

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RELEVANCY SCORE 77.6

Hi all

I am new to the forum. Nice to meet you all

I need to some help that I have put off since last month due to personal life stuff outside of Windows 7. I notice windows update is failing bad installing three updates. Two of those was last month and one very new update a few days ago.

I read the rules about posting and one things it mentions in the post was to post up the CBS log file buts it over 1gb and it wont open it even when zipped. I did ran sfc last month but it didnt pick up anything. Enabling and disabling windows updated trigger anything to work. I havent uninstalled SP1 yet but how safe is this?

My OS is: Windows 7 pro SP1 64bit.


The three updates are:

Security Update for Windows 7 for x64-based Systems (KB3126587)

Security Update for Windows 7 for x64-based Systems (KB3126593)

Security Update for Windows 7 for x64-based Systems (KB3140410)


And they all have the same error code: 80073701. I did find a standalone installer for KB3126587 but the error message I keep getting when I run it is: "The update is not applicable to your system". Even though it damn well is the correct version.
Any directions on where to go from here? I feel like I have run out of options

A:Cant install new windows updates error Code 80073701

Hi Mallett,
OK lets go with what we can get. you said that sfc was fine last month.
Can you post the windows update log from the last sfc rundate
Run the SURT from here
Download System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [October 2014] from Official Microsoft Download Center
and for good measure
http://go.microsoft.com/fwlink/?LinkID=52012.

Roy

Read other 1 answers
RELEVANCY SCORE 77.6

I just got a new Dell Inspirion laptop with Windows 7 Home Premium Service pack 2. As usual there were several Windows Security updates that needed to be installed. Took two days to install them all. Or I thought all had installed. But after Secunia PSI kept insisting that no updates were installed, I checked the update history and found several had failed to install. All have the same Error code of 800F0902
 
I ran Microsoft Fixit tool, which said it detected no problems. But obviously that too failed.
 
The list of updates that failed are too numerous to report but here a few:
 
KB2909210
 
KB2656356
 
KB2789645
 
KB2756921
 
Most seemed to have to do with the Net Framework 3.5.1.
 
Does anyone have a clue how I can resolves this? Most importantly is my new Dell a lemon?
 
Thank for your time,
 
 

A:Windows updates will not install error code 800F0902

Have you tried installing them 1-by-1; re-booting after each?I'm not sure why .NET 3.5.1 is trying to install when .NET 4.5 is the current version.

Read other 6 answers
RELEVANCY SCORE 77.6

I posted this yesterday, but as this was my first post in the Windows 7 forum, I was instructed that I did not include all of the required information. I closed the old post and am re-posting with all of the required documentation.
=================================
Since mid February, all of my Windows update patches have continually failed with an error code of 80070308. I have never had an issue with any Windows Updates prior to mid February. I am running Windows 7 Professional SP1 64 bit. I have a newer Dell XPS8500 machine with 32 GB RAM and an Intel Core i7-3770 CPU @ 3.4 GHZ. The following updates continually fail:

Cumulative Security Updated for IE 11 for Windows 7 x64 based systems (KB2909921)
Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2909210)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1
for x64-based Systems (KB2898857)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2901112)
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for
x64-based Systems (KB2911501)
Security Update for Windows 7 for x64-based Systems (KB2912390)
Security Update for Windows 7 for x64-based Systems (KB2916036)
Update for Windows 7 for x64-based Systems (KB2843630)
Update for Windows 7 for x64-based Systems (KB2919469)

I tried running the "Fix it" program recommended in the MS ... Read more

A:Cannot install Windows Updates - get error code 80070308

I had trouble putting the CBS logs in my original post so I am adding them in this reply.

Read other 3 answers
RELEVANCY SCORE 77.6

I am having an issue installing Windows Updates (WU) all have Error Code: 80070005.

Nine updates installed after several tries, but there are about 50 updates waiting to be downloaded and installed.

I ran the SURT, but it kept spinning...all day, so I canceled it. Tried running it again, but it wouldn't let me run it again.

I ran the SFC Scan and have the SFC detail log attached. Appears a lot of files were repaired and some could not be repaired. The files that couldn't be repaired are mostly sample MS music, pictures, etc. Stuff I am not interested in.

Maybe one of my cleaners deleted same as a useless/unused file or maybe a virus corrupted some files? I didn't see anything in the SFC detail log pertaining to WU?

The CBS compressed zip log is 13.6MB, which is over the 8MB upload limit, so couldn't upload it?

On June 23, 2016, MSSE picked up a Rogue: JS/FakeCall.D labeled (Severe). It was quarantined by MSSE, I deleted it.

Malwarebytes this past week picked up and quarantined a few rootkits labeled as severe or a threat. I deleted those. Not sure if these items affected WU or not?

Would the Windows Update - Reset tutorial would work to fix my WU issue here? Seems like a uncomplicated fix?

So any help here would be appreciated, Thanks!

A:Windows Updates won't install, Error Code: 80070005

Hi Vista32,
Thats not good reading.
Most system security experts would advise a complete RE-install of any OS compromised by a Rootkit, but you, from your own admission, have had few.
Iam NOT a security expert but in this case I WOULD, if you can identify them, look them up at BleepingComputers they have an excellent catalogue of Rootkits and there impact/removal.
Just removing them does NOT allways guarentee a clean system.

Having said that SFC has done a pretty good job of repairing some of whats been infected/changed, but it is advised to run it 3x.
From what i can see there are certainly still some errors, in Windows media player, and there are likely to be others
SURT can take >>hours<< to run especially on a previously infected system, as it also makes repairs as it goes along

You can run the troublshooter, if you want.

Roy

Read other 6 answers
RELEVANCY SCORE 77.2

Hi,

I trying to install updates into Windows 7 N Professional x64 and it failing on .NET Security update KB2973112.
I tried lot of things that Google offers, but nothing works.

Sfc /scannow reports no errors.
http://or.hu.cz/w7updateerr/CBS.zip
Since logs are quite big (32MB), I uploaded them on another place.

Thank you for your suggestions.

A:Windows 7: Update KB2973112 Error Code 80073712

You might have to delete the windows update catalog files and then run windows update again to reinstall the files for windows update. Doing this may help to resolve the issue. If not post back and we can take it from there.

Read other 9 answers
RELEVANCY SCORE 77.2

Windows Update doesn't work on my Windows 7 Pro x64. Error code is: 80073712
sfc /scannow gives me no errors.
You can download my CBS.zip from Dropbox: https://www.dropbox.com/s/yxfqxf0caf5yj2k/CBS.zip?dl=0

Can someone please help?

Read other answers
RELEVANCY SCORE 77.2

Hello.

I've never posted before; I hope you can help me. But I'm not an advanced user therefore I might need some patient assistance, if possible.

Windows update is not succeeding. Getting error code 80073712 when trying to install the following updates:
KB3060716
KB3071756
KB3083992

However my Microsoft Security Essentials updates still install successfully from the Windows Update panel.

sfc /scannow for many months has been giving the following error: "Windows Resource Protection found corrupt files but was unable to fix some of them."

Some background information:
1. Sony Vaio laptop (2009)
2. Original operating system was Vista, but after purchase I upgraded to Win 7 Home Professional by using Sony's upgrade disk (2010)
3. Now running Win 7 Home Professional SP 1
4. Three years ago I replaced original HDD with a Crucial M4 SSD (128GB)
5. System Restore has not worked since SSD was installed, so I don't depend on it. Therefore every month or so I clone SSD in case of a major failure.
6. I rely on the computer for my photography and for more than 10 years' worth of Quicken data and for syncing iPhone and iPad with iTunes software
7. I have already hidden some of the Windows Updates that are notorious for causing false SFC errors (e.g., KB3035583 and KB3068708.

Attachment: Windows error code screenshot. But CBS zip file is too large (44MB for folder or 10MB for single text file).

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RELEVANCY SCORE 77.2

Hi,

I have an update error code 80073712 with my windows 7 professional 32 bit system for few months. I tried sfc /scannow and also system update readiness tool to resolve the issue with no success. Also "windows feature turn on/off" is empty. Kindly help me to solve this problem.

Thanks, Best regards
AnupamAttachment 343203

A:Windows 7 Professional 32 bit update error code 80073712

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

We need the CBS.log file and the CheckSUR.log file particularly

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RELEVANCY SCORE 77.2

Hi Forum,
I tried to install last updates but failed... The code error is 80073712.
I ran different protocols and you'll find the following files with this link : Microsoft servicesCheckSur.log
WindowsUpdate.log
CBS.log
Components
You'll find below, the failed udpates list
Thanks in advance for your help

A:Windows Update fails : 80073712 code error

Please complete this tutorial so our expert can have a look at the logs.

Windows Update Posting Instructions

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RELEVANCY SCORE 77.2

Hello,
I have been having some trouble with Windows update recently. My CheckSUR.log file says I'm missing 146 CSI Payload Files

I've attached both CBS and CheckSUR log files. Thanks for any help offered!

A:Windows update failure - error code 80073712

Here's the summary from your CheckSUR.log file...

Code:
Summary:
Seconds executed: 889
Found 146 errors
CSI Payload File Missing Total count: 146
This tome indicates that something serious interfered at the crucial time of an update install where the files were being relocated after a reboot - especially as SFC appears to find nothing amiss.

I'll post a fix protocol for the above errors later - but I wouldn't hold out too much hope of its being effective.

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RELEVANCY SCORE 77.2

As the title says I have problem installing/updating this.
I've googled this problem and did the hotfix or windows readiness but still no problems were found or were to be fixed

I also did the SFC scan yet still no good.

I've included a screenshot of the error on the attachments and so with my CBS folder

There's really not much to say but that I have no clue what has happened with this update failure since all other updates have been successful. I also even tried the command on stopping the windows service and restarting it yet still no luck. This is my first time to post and actually I was going over the other threads with the same problem but then I found the posting instructions. So please please please help!

Oh yeah, the main reason is that, I want the free upgrade update on windows 10

Thank you!
Wy.

A:Windows Update Error Code 80073712 (kb976932) SP 1

I don't know if bumping is allowed but, bump pls

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RELEVANCY SCORE 77.2

I have already tried the following fixes:

sfc /scannow
Ran fine and found no errors.

System Update Readiness Tool
Installation failed.

The following updates are not installing:

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 based systems (KB2729452)

Security update for Windows 7 for x64 based Systems (KB2727528)

Update for Windows 7 for x64 based Systems (KB2750841)

I cannot do a system restore because this update error has been in place for a long time and i haven't noticed it. I also do not have a Windows 7 installation disc. my laptop did not come with one. Attached is my CBS log folder. Any help is appreciated!

A:Fixing Windows Update error code 80073712

You have a number of problems.

The essential problem is a corrupt SXS store....

Code:
Line 1123: 2013-04-03 22:53:06, Error CSI 0000000d (F) Unable to load manifest for component [ml:280{140},l:170{85}]"amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_1b1ccd926d92291f"[gle=0x80004005]
Line 1124: 2013-04-03 22:53:06, Error CSI [email protected]/4/4:02:53:06.932 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
Line 1126: 2013-04-03 22:53:07, Error CSI 0000000f (F) HRESULT_FROM_WIN32(14098) #576# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
Line 1138: 2013-04-03 22:53:07, Error CBS Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
Line 1276: 2013-04-03 22:53:37, Error CSI 00000014 (F) Unable to load manifest for component [ml:280{140},l:144{72}]"amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.17952_none_bf33cb67fdcbe468"[gle=0x80004005]
Line 1277: 2013-04-03 22:53:37, Error CSI [email protected]/4/4:02:53:37.296 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption dete... Read more

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RELEVANCY SCORE 77.2

My machine hasn't been able to update for a few weeks. Windows Update opens, but attempting to download "Security Update for Windows 7 for x64-based Systems (KB2585542)" fails with error code 80073712. There was a second update of the same sort that was also not working before; I eventually managed to get that update to complete by running Fixit in aggressive mode. Nothing I've done has helped with the remaining failure, though.

Let me know what other information I should provide. Thanks in advance.

A:Windows Update fails: error code 80073712

> It would greatly assist us if you would provide your System Specs please...
See snip below.
Attachment 196992
> Peruse the link below...

You receive error code "0x80073712" or the "Windows Features" dialog box is empty when you try to install updates or components in Windows 7 or in Windows Vista

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RELEVANCY SCORE 77.2

So I have been attempting to run some windows updates on one our machines and can't seem to get past these error codes 80073712 and 8007371B. I ran the SURT and sfc however there was no change. I have attached the CBS log in 2 folders. Any help would be greatly appreciated.

A:Windows update error code 80073712 & 8007371B

There's the root of your problem (from the CheckSUR results)...

Code:
Checking Component Store
(f) CSI Missing Identity 0x00000000 appid lsi_scsi.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_ff7e8c79d444d5f4
(f) CSI Missing Identity 0x00000000 appid usbport.inf_31bf3856ad364e35_6.1.7601.21692_bffae6357b300705
(f) CSI Missing Identity 0x00000000 appid wpdmtphw.inf_31bf3856ad364e35_6.1.7600.16385_f814e09b90be8a47
(f) CSI Missing Identity 0x00000000 appid usb.inf_31bf3856ad364e35_6.1.7600.20934_cb8d72b488bbd561
(f) CSI Missing Identity 0x00000000 appid prnlx00b.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_7aa3b2dde9cbce41
(f) CSI Missing Identity 0x00000000 appid volume.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_48794d465d46e7d3
(f) CSI Missing Identity 0x00000000 appid djsvs.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_61fd692896fb3b5b
(f) CSI Missing Identity 0x00000000 appid bthspp.inf-languagepack_31bf3856ad364e35_6.1.7600.16385_4a7efe6408b9d2aa
(f) CSI Missing Identity 0x00000000 appid ksfilter.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_078e6ebb3500fa3f
(f) CSI Missing Identity 0x00000000 appid microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_796cc8ac6a6c4df2
(f) CSI Missing Identity 0x00000000 appid microsoft-w..anguagepack_31bf3856ad364e35_6.1.7600.16385_c04f444bc30c3f1d
(f) CSI Missing Identity 0x00000000 appid prnep004.in..anguagepack_31bf3856ad364e35_6.1.7600.16385_bd18186023b4eac8
(f) CSI Missing Identity 0x00000000 appid ... Read more

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RELEVANCY SCORE 77.2

Hi,

Like a few others I've seen on here having this problem I thought I would ask for some help!

Code 80073712. (KB2943357)

This update has been trying to install since August 2014 and I've tried many different methods and fixes but to no avail.
I've tried the SURT and SFC Scan as advised by other threads.

Below is a link to my CBS

Any help would be top notch.

Many thanks

Glen

A:Windows Update Error, Code 80073712. (KB2943357)

Here's the output of errors from the CheckSUR log...

Code:
Unavailable repair files:
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_en-us_1c3528fb3f63ae97.manifest
winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_102e1681a6f8daa0.manifest
winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_b2b27b25e379631c.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_c97f21bfc9d2e96e.manifest
winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_0f4b4b63d0545797.manifest
winsxs\manifests\msil_microsoft.t... Read more

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