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[ FIX ] - Battery failing to charge with message Non-OEM Battery (When fully drained)

Q: [ FIX ] - Battery failing to charge with message Non-OEM Battery (When fully drained)

My G700 has had this issue recognizing its own OEM battery since I got it, and there is a long drawn out way of trying to resolve this, but the core problem I believe is that when the battery is Fully Drained it can't Self Identify as an OEM battery, so the laptop won't charge it. Without charge, it will never get out of this state. Problem: Battery not recognized correctly as OEM, so won't chargeFix: Charge battery at least a little bit Yes, I know it won't charge, so how do you perform fix? Plug into power and take battery in and out 5-10 times, leave battery in and remove and replug power cord in side of laptop 5-10 times. Then leave for 15 minutes, then boot normally. Battery will now be recognized! Why because you managed to get just enough juice in there while trying to identify the battery 10x or so, for the battery to be able to successfully identify itself when you did start it up. This is a HACK fix, but way better than uninstalling, reinstalling power software, BIOS software and device drivers a number of times (which does not work all that well, I have found). Hope this helps you, let me know! OHHH, and keep your battery charged at least a little to prevent this from happening, and turn power off when not using. I am not sure if this is just some faulty batteries or all batteries, let me know if other batteries behave better than mine. Best,Mark Eckdahl

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RELEVANCY SCORE 200
Preferred Solution: [ FIX ] - Battery failing to charge with message Non-OEM Battery (When fully drained)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 115.2

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 112

Does anyone have any idea what could cause a netbook battery to not charge unless it's completely drained of power first?

If you don't know the answer to that, then how easy is it to replace an Asus netbook battery?
 

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RELEVANCY SCORE 110.8

Hi,

I have the following big problem with my Satellite Click Mini L9W-B - this happened already two times.

I suspect that this may be connected to some Windows 8.1 setting. It also may be it is BIOS related.

PROBLEM: if I leave the laptop in a sleep mode (by just closing the lid), then If I do not use it for some time (>10 hours) then after that I could not switch the laptop on - it simply does not respond to any keys including the power on button. It does not matter whether I connect the power or disconnect it, I still can not power on the laptop, also it does not matter whether I try it with or without the keyboard attached. BUT: the battery on back on the screen is warm ,so obviously the laptop has not been switched off completely and something (i.e. windows sleep mode or bios or something else) is preventing me to power it on.

The solution I have so far is to leave the laptop for a very long time disconnected (to drain the battery completely - it will not be warm any more!) and then connect the power and then it will be able to switch on. Alternatively, opening the screen cover and manually disconnecting the battery and then connecting it again also work. After that the laptop can be switched on and works fine.

Obviously it is not very good because to wait very long (several days!) or to open the cover is not really a good option when you need the laptop!

Can you help?

May be it is something to do with some power-saving features of Windows?

Many thanks!

A:Satellite Click Mini L9W-B - could not switch it on until battery is fully drained

There is a quick workaround instead of waiting for the battery to drain...

Hold down power button for around 20-30 seconds. That should hardware turn off the power completely allowing you to turn it on again.

Update the bios to the latest version and apply all windows updates after that, that may solve the sleep bug issue

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RELEVANCY SCORE 102.4

I bought mt notebook about 15 month back,Currently it is not able to fully charge only 84% battery show after fully charge.I have 3 Years ADP warranty...so what can I do for this ??

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RELEVANCY SCORE 101.2

I recently installed a new laptop battery. I drained it and recharged it. Now it no longer will charge to 100%. Usually in the 90's but never fully charge. The charge light never goes off like its suppose to do. Any ideas on what I can do or might not be doing greatly appreciated. This is the second new battery within a couple of months.
 

A:Laptop battery does not fully charge

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RELEVANCY SCORE 100

I have that problem since i upgrade from windows 8.1 to windows 10.
Can anybody help me with this problem?

A:Battery problem 01minute until fully charge

I have the same problem, did not know how to fix it, but people says its not a windows problem its reported by bios, I dont know what that means

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RELEVANCY SCORE 100

Hi,I bought a new Lenovo Z580 this past June. Shortly after I began using it, a system message popped up explaining to me that since I often have my laptop plugged in, it would conserve battery life if I let the system change my settings so that the battery didn't fully charge -- this would save battery life over the longterm and I would be free to change the setting whenever I wanted to. Well, this has been the biggest mistake ever. I now essentially have a desktop because I cannot find any setting that allows me to change the battery to fully charge (it only charges to 40 or 50%). There isn't any mention of this feature in the user guide materials that I can find and none of the Power Options allow me to change the battery charge capacity. PLEASE HELP! I am stuck with a brand new "laptop" that can barely be unplugged for an hour, and this is the most frustrating, awful setting I have ever seen in a computer. Thank you so much to anyone who can help. Cora













Solved!

Go to Solution.

A:How to set my Z580 battery settings to fully charge ?

WelcomeThe laptop automatcally changed the setting by the energy management to maximum battery lifespan. To change this, open the gui interface of energy management. Then go to battery setting to optimize for runtime. This should do.





Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 100

Toshiba Satellite P-105-S6084 Laptop won't fully charge original or new battery, won't run on battery only...
 

A:Laptop won't operate on battery only, fully charge

So it runs ok when the charger is connected ? With the battery in or out ?

Try a different charger if you can.
 

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RELEVANCY SCORE 100

hi guys,
I recently purchased a 7200mah 10.8v battery from Ebay, for my toshiba m205-s4806 laptop. (to replace the 10.8v original battery)
Instead, I got a 7800mah 11.1V battery. unsurprisingly, the front LED charging light never goes green, and the charging meter (win xp) goes up to 100% but stays on "charging" without changing to "on ac power" like with my older battery. Either the battery is f**ked, or more likely - the laptop is not designed to give sufficient voltage for this battery.

Here's my question though. I can deal with the battery icon not changing, as long as I know for sure that it doesn't draw more current than a battery that reports "I'm full". I'm about to start traveling with the laptop and I need a long lasting battery that will spare my vehicle's battery as much as possible. I think that when this battery goes to the closest it's going to get to be fully charged, the computer power circuit is not able to charge the battery anymore and thus there is no loss, and the laptop will actually draw just the power that it needs to keep running.

also, I get about 2.5 - 3 hours of run time, from a supposedly 7800mah battery, sound a bit too short no? I just can't recall what I used to get from the original 4000mah (or so) battery.

I'm no good when it comes to electricity, so your help is appreciated, thanks!
Shawn
 

A:Cheap laptop battery does not fully charge

The "Cheap" laptop battery may not be compatible with the Toshiba laptop, but if you can get over 2.5 hours of runtime on it, be happy. I don't think the battery will damage the laptop
 

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RELEVANCY SCORE 100

I have bought this Lenovo laptop some months ago, but I still haven't figured out a way to change the charge for my battery from 59% to 100% in Ubuntu. I know that is possible by installing the Lenovo power management utility on Windows, but unfortunately, that would require me to wipe my system, install Windows, and then reinstall my system. Through a web search, I have found that it is possible to get a full charge by resetting the CMOS, but I have not found instructions on how to do it on the Lenovo G40-80. I have tried shutting down, disconnecting the AC and the battery, and holding the power button for 1 minute, but it did not work! Another tip I have found in the Arch Linux forums, and tried without success was shutting down the laptop, removing the battery with the AC plugged in, holding the power button for 20 seconds, placing the battery again, holding more 20 seconds, removing the battery, holding more 20 seconds, powering on the laptop, and then reinserting the battery again... I'm going on a long trip tonight, and having a full charge would be extremely important to me! Thank you for your attention!

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RELEVANCY SCORE 98

Hello, I've researched extensively for a solution to why my brand new battery and AC Adapter won't fully charge.
When I first turned on the computer it charged to around 72 percent. 
Then after the first recharge, it only went up to around 48 percent.
Repeated again, and only got around 39 percent and now it seems to stay there.
I've updated the BIOS already, tried uninstalling the ACPI-Compliant Control Method Battery Driver and reinstalling it.
So my question is, is there any place I can download an updated driver?
The one on my computer states that its from 06/21/2006. Perhaps there's an updated driver somewhere?
My Operating System is Windows 7 Professional 64-bit.
Please help.
Thank you!!!!

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RELEVANCY SCORE 97.6

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 96.8

I enable the eco charge mode a while back, because the laptop is always plugged in. I now recently need my laptop to be more mobile
and I disabled the eco charge mode. But now it won't charge to 100 percent.

I have a Satellite L15W-B1208X. It says when you hover of the battery icon in the lower right hand of the screen it says
80 percent available (plugged in, not charging). I have tried several quick fixes. and the one thing that they all say is to remove the battery
I cannot remove the battery.

Does anybody have any idea how I can get my laptop to charge to 100 percent. It seems like it still thinks it is
in the eco charge mode

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RELEVANCY SCORE 96.8

I would like to fully charge my battery on the ideapad 110s, but the conservation mode will not disable, despite it being turned off in the Lenovo Settings app.  I have tried uninstalling the app, but the conservation mode remains on. Any suggestions?

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RELEVANCY SCORE 96.8

Toshiba Satellite C50-A-156 battery fully died, now wont charge. Turns only for a second before turning off.

The laptop is connected to mains 99% of the time. I took it off the mains and the battery seemingly died completely.

I attached it to the charger, left it for ten or so minutes and tried turning it on only for it to die after a second or two. The light went from orange initially to the usual white, but the white seems duller/dimmer than usual. The fan starts but no response from the display. I tried holding the power button down after removing the battery and the charger but the same result. I've tried starting using just the mains without the battery, same result.

Any guidance would be appreciated as I'm at a loss with a seemingly bricked laptop out of absolutely nowhere, unsure of what the above symptoms suggest. Would appreciate some feedback before taking it to a tech and being charged for being told to buy a new battery/charger. My best guess is it's fried, in spite of the previously quiet and functioning fan or the CMOS is dead and needs replacing.

I've left it it to charge overnight and, fingers crossed, it'll be working by the morning.

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RELEVANCY SCORE 96.8

Sorry for the double post, mods. Mistakenly posted to A instead of C.

Toshiba Satellite C50-A-156 battery fully died, now wont charge. Turns only for a second before turning off.

The laptop is connected to mains 99% of the time. I took it off the mains and the battery seemingly died completely.

I attached it to the charger, left it for ten or so minutes and tried turning it on only for it to die after a second or two. The light went from orange initially to the usual white, but the white seems duller/dimmer than usual. The fan starts but no response from the display. I tried holding the power button down after removing the battery and the charger but the same result. I've tried starting using just the mains without the battery, same result.

Any guidance would be appreciated as I'm at a loss with a seemingly bricked laptop out of absolutely nowhere, unsure of what the above symptoms suggest. Would appreciate some feedback before taking it to a tech and being charged for being told to buy a new battery/charger. My best guess is it's fried, in spite of the previously quiet and functioning fan or the CMOS is dead and needs replacing.

I've left it it to charge overnight and, fingers crossed, it'll be working by the morning.

Update since last night. I didn't remove the battery before leaving to charge. Will give it another 24 hours. I also went and spoke to a tech who tell me he'll diagnose without any expense.

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RELEVANCY SCORE 90.4

 Your battery is able to charge normally. However it is reaching the end of its usable life.... how to remove this message? Uninstall DCP is not solution. Why confuse customer with such message letting him think that me, as reseller have sold him BAD LAPTOP with BAD battery????

A:remove message - Your battery is able to charge normally...

Dell included administrative templates with the Feature Enhancement Pack which deals with all these massages. To utilize them do the folowing:
1. Copy all *.admx files in C:\Program Files\Dell\Feature Enhancement Pack\policydefinitions to C:\Windows\PolicyDefinitions;
2. Copy all *.adml files in C:\Program Files\Dell\Feature Enhancement Pack\policydefinitions\en_US to C:\Windows\PolicyDefinitions\en-US;
3. Run Group Policy Editor - Click Start button and in the Search box type gpedit.msc and click the result;
4. Browse to Computer Configuration -> Administrative Templates -> System -> Dell -> Feature Enhancement Pack -> System Events and double click Battery in the right pane;
5. Select Enable radio button and checkmark Battery helth degraded for this particular massage;
6. You can get rid of any other massages there as well;
7. Click OK;
Done.

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RELEVANCY SCORE 88.8

Hello,
I have a SATELLITE P50-A-144, and a few time to know have this problem.
In the beginning i think that the battery is dead because the icon from battery level was always in 0%, but i tray it without the charger and the battery have juice for a few hours.
Any one with the same problem any help?
Thanks

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RELEVANCY SCORE 88.8

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

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RELEVANCY SCORE 88.8

Recently I noticed that the amber LED on my HP Probook 650 G1 flashing constantly, even when the laptop is powered off.   The System Tray battery indication is 100%, fully charged, when on AC power and 100% on battery power shortly after undocking.    I find the Probook won't power up if AC power is not available (no response when pressing power button) but remains powered when I remove it from the docking station.    Have the electronics that control this LED flashing and power up when not on AC gone bad?    Is this an indication of other failure? thanks

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RELEVANCY SCORE 88.4

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 88.4

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 88.4

Ok this might be easy..it might not (COMPAQ M2105)

I ended up replacing my motherboard for a model with more features (SD readers blah blah).

I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker

while in windows...it just will either not charge the battery..or flicker from AC to battery

i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...

lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...

i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....

what to do................
 

A:compaq M2105 laptop - battery will not charge, flickers from AC/battery

Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.

It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
 

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RELEVANCY SCORE 88.4

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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RELEVANCY SCORE 88.4

I am dual booting Windows 10 and Linux (Ubuntu 17.10). I was on Windows 10 when I was updating my battery firmware using the Lenovo Battery Firmware Update Tool. It prompted me to update my battery and I confirmed and clicked next. Immediately, my screen turned black. I waited 10 minutes and then did a force shutdown on the computer by holding the power button. Now my battery won't charge. It is an official 55+ Lenovo battery and last week Ubuntu's acpi said that the battery was at 67% capacity and could run on battery for an hour and a half at full charge. Now all of a sudden, after the failed firmware update, my battery will not charge: whether the laptop is on in Windows 10, on in Ubuntu, or while the computer is turned off and plugged. When I do connect the AC cord the battery indicator blinks with a steady green, to a stready orange, to a rapid orange, and then off within a span of ~10 seconds. I have tried deleting the battery drivers on Windows and restarting and it does not work. I have also tried to update the battery firmware again using the Lenovo Update Firmware Tool but it repeatedly gives me the same error "The tool was unable to update the battery firmware due to an internal error." I have also updated to the latest BIOS to no avail.

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RELEVANCY SCORE 88.4

Hie

My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
 

A:HP laptop cannot boot up or charge battery after battery went flat for 12 hours

What is the model of your laptop?
 

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RELEVANCY SCORE 87.2

User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.   

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RELEVANCY SCORE 87.2

Hi Guys,

I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.

I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."

But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.

Please help!!!
Thanks,
Nitin

A:Replaced battery on laptop, Battery not taking charge.

If you take the battery out and just use the adapter, will the laptop boot up without errors?

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RELEVANCY SCORE 87.2

Hi,
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Please help!

Thanks,
C.S Harsha

A:Warning battery cannot be identified. System cannot charge the battery.

Is the battery OEM or an aftermarket battery?  How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix.  I do not know if it carried over to Windows 10.  I will have to look up the article to find any relevance.
Zax

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RELEVANCY SCORE 87.2

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

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RELEVANCY SCORE 87.2

Toshiba Satellite: So after 2 new battery's were installed, only flashing light, will not charge, will not even turn on. When I install the old battery it come on.

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RELEVANCY SCORE 87.2

My battery all of a sudden won't charge. The computer works with remaining battery (when AC is not plugged in). The computer works with the battery removed when plugged in. But if battery is in and the computer is plugged into the outlet, it does not charge the battery, nor does it recognize that it is plugged in. It only tries to run on the remaining battery. WHen the battery is in and the computer is using the AC adapter, I get a blinking white light next to the plug for the AC adapter. I have two separate batteries, and it is doing the same thing on both batteries. I have tried deleting the  Microsoft ACPI-Compliant Control Method Battery and the Microsoft AC Adapter in the Device Manager section. It didn't fix my problem. I also used HP Support Assistant's HP Battery Check diagnostic tool. It says my "battery is functioning correctly, but the AC adapter is not attached. To completely test your battery, please attache the AC Adapter." The strange thing is, my AC adapter is plugged in, but the computer thinks it is not attached. So it is not recognizing my AC adapter when the battery is in. But does recognize and use the AC adapter when the battery is removed.  Does anyone have any recommendations for a fix? Thank you!

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RELEVANCY SCORE 85.6

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

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RELEVANCY SCORE 85.6

At the time of reseting windows 10 due to battery drain my laptop shut down..After starting it shows message "installing windows 10 64%"and suddenly restarted repeatedly again and again.what should i do to start my laptop with windows 10

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RELEVANCY SCORE 85.6

Hi,        I notice when my HP EliteBook 745 G3 is completely off the battery getting drained.The computer is off, all ports are disconnected (no mouse, etc...), the AC is unplugged. In one weekend the battery reduces de value from 100% to 85%.(Friday 10 P.M. - 100%, Monday 8 A.M. 85%) The battery was also replaced to a new one, but the problem continues de same.This excludes a battery issue. This is normal? Can I get the feedback from another users who have the HP ElitteBook 745 G3, in one night how many percentage the battery reduces? Best regards

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RELEVANCY SCORE 85.6

when i diagonalised my battery status, i  found that battery cycle count is about 550/300

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RELEVANCY SCORE 85.6

hello, i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad) now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds so i need your support to know the reason for that and to solve this problem thanks

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RELEVANCY SCORE 84.4

Hi,

I've a problem with my Z930-164 : The battery loose around 8% every 12 hours while it is off.

I've the latest bios (6.80) and the latests drivers. I'm with windows 7 64 bits.

By trying many things, I've founded that it is the option : "Sleep and Charge" in the bios. By default it is on Auto mode (1.5 A), there is a 2.0A mode too. If I turn it off, the battery only loose 1% every 12 hours while it is off.

In default mode, why it does not power the USB while sleeping ONLY if there is a device ? Not to drain the battery !

It is a huge problem no ?

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A:Satellite Z930 : Battery is drained while off

The enabled Sleep & Charge function affects the battery working time.
Sleep & Charge allows to charge external connected devices (like smartphone) even if the notebook is in sleep mode.

Furthermore enabled ?Wakeup? options (Wake up on LAN, etc..) which are available in BIOS would lead to battery discharging.
Therefore disable these options if you don?t want to discharge the battery.

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RELEVANCY SCORE 84.4

Hi, I have purchased a new HP Notebook recently. When i am shutting down laptop with full charge and after 2 days i am trying to open the laptop. Complete battery is getting drained. I have another laptop from Dell  i am not facing the same issue. If this is the case in case of emergency it will be difficult to use the laptop on travel . Is it the problem with OS or battery can some one clarify?? Regards.Kishore 

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RELEVANCY SCORE 84.4

hello,
 
i bought a lenovo ideapad few months ago (500-15ISK Laptop (ideapad)
 now i have a problem that the battery suddenly dropped from 60% to 6% in a few seconds 
so i need your support to know the reason for that and to solve this problem
 
thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 84.4

Hello there,
I have a Dell Inspiron 3542 and for the past few weeks I have found that the battery drains after shutting down the laptop. The following is a step by step explanation of the issue :
1. After charging the laptop to 100 %, I clicked Start > Power > Shut down.
2. After waiting for like 5 minutes and ensuring that the laptop is, like "dead" ( no sounds, vibrations or anything ), I closed the lid and kept it on the table.
3. Next day, switch the laptop on and it does not turn on. The battery light flashes for a second and goes off. I connect the AC adapter and the laptop switches on. It shows 0 % battery.
I have run a full diagnostic check up of the laptop and the results do not display any issues related to memory, hard disk or the battery. Lid sensor also works perfectly.
However, I found something interesting. I checked the Event Viewer and I found the following logs :
1. Information 10-09-2017 21:16:51 User32 1074 None : 
The process Explorer.EXE has initiated the power off of computer DESKTOP-GJRG6VA on behalf of user DESKTOP-GJRG6VA\Dell Inspiron 3542 for the following reason: Other (Unplanned) Reason Code: 0x0 Shut-down Type: power off
// That's when I shut down the laptop.
2.Information 10-09-2017 21:16:54 Winlogon 7002 (1102) : User Log-off Notification for Customer Experience Improvement Program
3. Information 10-09-2017 21:16:56 Kernel-Power 42 (64) : 
The system is entering sleep.
Sleep Reason: Application API
... Read more

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RELEVANCY SCORE 84.4

my laptop battery is draining too fast because some local host process is taking too much of CPU usage .... when i close it ... it again get started .... so please help me with it ..... 

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RELEVANCY SCORE 84.4

As title suggests - is it better to drain a battery then store it?

I.e. I have a spare laptop battery....

Thanks....

A:Best to store a spare battery drained?

hi there





Quote:
If you have a spare lithium-ion battery, use one to the fullest and keep the other cool by placing it in the refrigerator. Do not freeze the battery. For best results, store the battery at 40% state-of-charge.

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RELEVANCY SCORE 84.4

Hello,

I own a Dell Studio 15 laptop, usually I get about 3 1/2 to 4 hours of battery life on powersaver mode, depending on what I have turned on and stuff. But when i checked my battery a day ago, I only had 1 hour and 45 minutes of battery life at 100%!! I know that battery life drains over time, but this was so sudden! I lost 2 hours of battery life overnight! Could anyone explain what has happened and how I could go about fixing this problem?

Thanks a bunch!
Ricky
 

A:Battery life suddenly drained

if windows 7 you can manage battery a bit better but batteries do suddenly go, like a car really, one day it starts next dead, can try to fully drain it then fully charge it and whilst charging do not use the laptop till fully done this may help
 

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RELEVANCY SCORE 84.4

I left my T400 on overnight running on battery (clearly not the brightest idea), and now it won't start up.  The plug and battery lights do illuminate when I plug it into an outlet; when I turn it on, the num lock and caps lock lights illuminate briefly, and the power status indicator light illuminates.  It makes a few whirring noises, and then just sits there.  Does anyone have any suggestions for troubleshooting this?  Thank you!













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A:T400 won't start up after battery was drained

Did you ever get a response at all or figure out what was going on? This same issue just happened to me.

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