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Says plugged in and charging, but is not charging. Just got motherboard fixed.

Q: Says plugged in and charging, but is not charging. Just got motherboard fixed.

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!

RELEVANCY SCORE 200
Preferred Solution: Says plugged in and charging, but is not charging. Just got motherboard fixed.

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A: Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.

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RELEVANCY SCORE 105.2

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 105.2

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 104

I took my laptop into futureshop about a month ago as the screen was not working and also not working on an external screen. They told me it was the motherboard and changed it, I took it home and it worked just fine. It wasn't until I had used the laptop not plugged in and then plugged it back in that I noticed it wasn't charging and it showed "plugged in, not charging". I took it back to future shop 2 weeks ago and I finally got a call saying it was back, however it was an issue with the battery and I am liable.

I am wondering if it's possible...
a) its not the battery and the new motherboard affecting it (I've read this can often be an issue)
b) somehow while future shop had it in their possession the battery got screwed up OR
c) it was installed incorrectly and somehow killed it

I find it highly unlikely that hours after returning home it just HAPPENED to break!! I'm frustrated because I'm a broke student and it has a great battery that lasts through hours of lectures... I need the battery and don't really have the cash!!!
 

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RELEVANCY SCORE 103.2

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 103.2

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 103.2

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 99.6

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 99.6

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 99.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 99.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 99.6

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 97.6

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 92

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

A:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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RELEVANCY SCORE 92

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

A:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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RELEVANCY SCORE 92

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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RELEVANCY SCORE 92

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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RELEVANCY SCORE 92

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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RELEVANCY SCORE 86.8

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 84.8

Hey Guys, My HP Omen says plugged in, not charging. I have already tried to reset the computer, upgrade BIOS, and uninstall Microsoft ACPI-Compliant Control Method Battery. I tested power using HP PC Hardware Diagnostics and it said ok. I also tested HP battery check using HP support Assistant, it also said OK. I'm unable to remove the battery, so I'm kind of stuck. I'm also getting "Please connect a higher capacity Smart AC Adapter for full Performance", but I was getting that before and it still charged. There is white light next to AC Adapter when it's on and orange when it's off. The computer also seems to charge only when it's in sleep mode or fully shut down. I also got it to charge one time when the AC light flicker between orange and white when plugged in; however when I unplugged it I got back to plugged in and not charging. I'm also getting really low fps. Going from 200 fps to 10-20fps. I can make it go up to 40-60 when I unplug the computer and replug it, but I have to constantly unplug and replug whenever I play a new game. Help please. Thanks,Ben

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RELEVANCY SCORE 84.8

Hi all, My laptop ( HP pavilion 15-ab237na) is plugged in to the charger. When I click the battery icon on the task bar it says it is plugged in but not charging . However it is also not losing charge whilst plugged in. It is relatively new, I got it in January. I'm very confused as to why it is not charging and want to know if there is a way I can easily and quickly fix this. Help would be much appreciated.

A:Plugged in not charging

greenapples21 Hello;Allow me to welcome you to the HP forums!I read your post about your PC not charging and wanted to help.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either of these are shown as failing, or even not, with a new PC, you should not be having these problems. My suggestion is for you to contact HP Customer Support to see about maintence and replacement options available to you under the warranty.  If HP can not fix it, then you should be able to insist on a replacement -- at no charge!If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on the left of the Reply button to say thanks.... Read more

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RELEVANCY SCORE 84.8

Hello,

I re-formatted my laptop today, and now the battery icon says "Plugged in, not charging" for most of the time. If I remove the battery/powersupply/reinstall driver it works for a minute or so, then goes back to this.

Pretty sure it's software related, as this happened exactly after a windows re-install.

Anyone had an issue like this they can fix?
 

A:Plugged in and not charging

some computers have a thing that if the battery is above a certain percentage, it doesnt charge. this is to preserve the battery health.
 

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RELEVANCY SCORE 84.8

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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RELEVANCY SCORE 84.8

I'm running Windows 7, my three month old battery stopped charging this morning. When it's plugged in it says "plugged in and not charging".
 
I've tried the fix that has you uninstall Microsoft ACPI, remove battery, etc. and it doesn't work.
 
Any ideas for a fix?

A:Plugged in and not charging

What make and model computer? Dell computers need to recognize the power adapter to charge the battery. If you have a dell computer tap F2 after powering on to go into the bios, under battery information there should be something that says power adapter and either 65w, 90w, or whatver the wattage of the adapter is. If it says power adapter not recognized, it will not charge the battery.
 
A few things can cause this, a bad power adapter or the cable itself (the center pin is what carries the signal). It could also be the DC jack built into the laptop. (This is the jack the power adapter plugs into). Test with a different power adapter if your adapter is not recognized.
 
Visually inspect both your power adapter end and the jack built into the computer for damage. If it is the jack built into the computer, some are soldered to the board and not easily or cheaply replaced though it can be done (I just did one today in about 45 minutes). Some are not soldered to the board which makes them cheaper and easier to replace. Tech shops generally charge quite a bit to replace a jack if it is soldered in.

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RELEVANCY SCORE 84.8

Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.

A:Plugged in not Charging

huthut wrote:Started up my laptop and error message, battery out of memory. Hit enter to resart computer. Went to check on battery level and said plugged in not charging. Not sure what this means and how to fix the issue. I've had the laptop since Febuary 2015 with no issues.Means bad battery or bad adapter but if you keep the battery out and it works that means bad battery and you need to contact HP warranty to fix this problem.

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RELEVANCY SCORE 84.8

Ok heres the wrap up.

My dog ate my Keyboard, and mouse while they were plugged into my laptop. i took the laptop outside came back inside and saw that he ate my battery charger. I bought a new charger the first one was faulty had to bring it back now i have one but it isnt charging my laptop it keeps power it just doesnt store any in the battery im only at 8% and it wont charge anymore past that but if i unplug it i will lose battery power... How do i enable it to charge again or it it a malfunction with the hardware?

ASUS F3KA
1gig ram
1.9 x2 AMD
windows vista....
 

A:Plugged in, not charging

Sounds to me like the dog has damaged the lappy as well as your battery charger or that the battery has died of natural causes. Best to take it to a qualified tech and get him/her to test the battery/charging circuitry. See if you can get hold of another battery (borrow one) and test the system with that. At least then you will be able to rule out some of the possible faults. Does the lappy run properly when the charger is connected?
 

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RELEVANCY SCORE 84.8

Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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RELEVANCY SCORE 84.8

Laptop flashing white LED, Battery plugged in but not charging... in the past I have updated the bios and that fixed the issue but I have searched and cannot find any update. HEY D!#Ks AT HP THIS MAKES YOUR COMPUTERS SUCK!!!!!!!!!!!!!I find it entirely frustrating to continuously run into this problem. when I do buy a new laptop you bet it will not be HP or any other brand associated with you! Sorry for the rant. anyone please help. 

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RELEVANCY SCORE 84.8

 I have a five-month-old Pavilion 13X360 PC (product number G6S88UA) and I upgraded to Windows 10 within the first month without any problem.   Yesterday, I received the message "78% available; plugged in, not charging".    The light at the power source blinks constantly, even when the power is off and when I unplug it,  the computer shuts off.   The power cable came out of its socket unbeknownst to me, and now it says 8% available.  I know this problem has appeared before with different answers and different levels of success.   Can anyone tell me how to fix this problem on this computer.   I look forward to your response.  Thank you.  

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RELEVANCY SCORE 84.8

good day, new member here, i have a lenovo ideapad, i have read some of the threads under "plugged in, not charging" with the solutions on the device manager control method battery uninstall and install. but here is my scenario, my laptop is 4 years old, everything was working just fine, my laptop was unplugged and im working with it running on battery power, when it suddenly turned off (the battery was not drained it was 95%), it did not re start until i plugged it and it was running plugged to the AC charger, but now it wont charge, if you un plug it, the laptop turns off as well even if it still had some battery percentage left, it is now a compact desktop, can somebody help?

A:plugged in, not charging

Most likely you need a new battery.

Four years is a pretty good life span for laptop batteries, and when they go they do not always give warning. Sometimes it is "blink", just like a light bulb.

One thing to check is that the battery is fully seated and clicked in, and that the contacts are clean and not obstructed by dust.

Other than some change you made to settings or hardware, if everything was status quo and it just stopped working then it is probably no more complicated than that.

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RELEVANCY SCORE 84.8

First, I have Dell Inspiron 1525 laptop 2 year old. Three days ago there was no electricity about 3 or 4 hours. Аfter a while came to power and the power is off for 5 or 10 min. During that time the laptop was turned on while the electricity is off, it was working on the battery not plug in.. After suddenly there was power and then ran out and then came electricity. It was a problem of electricity in my municipality. For many hours then when he came voltage electricity, i turn the laptop and the battery ac adapter was 22% available and say: plugged in, not charging. What is the reason why my battery will not charge? Now is plugged but now charging. Earlier when cable was plugged in, the battery was charging. What should i do to fix the problem?
Thanks.

A:Help! plugged in, not charging.

I suppose it's possible that your charger or the adapter where it attaches to the motherboard got fried when the power came back on due to a surge. Is there a small green light on the power cord and a light on where it plugs into the motherboard?

There should also be a small LED on the front of the computer that gets lit when it's plugged in. Do you have that light?

You might try unplugging the AC and removing the battery. Hold down the power button for about 30 seconds. Then just plug the AC in and leave the battery out.

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RELEVANCY SCORE 84.8

I?ve tried to uninstall the ACPI compliant control driver, but that does not work. The problem comes over and over. Does anyone have a more permenant solution?

A:Plugged in not charging

Not much to go on, what are we talking about, Laptop ?

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RELEVANCY SCORE 84.8

Hi, I initially had a problem when my battery was plugged in but it wasn't charging. Later on, after a few searches here and there, including on hp forums, I found a post that explained the problem. So, I followed the instructions in that post to the letter, and it worked. But not for long, I turned off the laptop at night and when I turned it on in the morning again, it displayed the same message, "Plugged in, not charging". I repeated the same steps and then it started to charge again, but then when I shut it down and turned it on again, it did the same thing. I can't keep doing this again and again, I need a permanent solution. I need to know if I need to replace the battery or something. PS: The post I found a solution to my problem is,  https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Plugged-in-not-charging-Batter...  

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RELEVANCY SCORE 84.8

Battery claims it is at 97% charge... I have not unplugged the AC Adapter at any point in the last couple of months while the system was on, so that battery SHOULD BE reading 100%.

I only just started keeping the battery plugged in while using the system on all AC Power for the sake of not worrying if the battery is going to explode just sitting on the desk, permanently lose charge capacity, or something else. My mom's battery has been plugged in while she uses the AC for the last year without this issue... that said, the last time we had this problem, with a Dell 1525, the MB fried out taking all the fans, the AC adapter AND the battery out of commission.

What do I need to check, or run, to figure out what the heck is going on here? I don't want to do anything until I'm sure whatever it is won't cause any further, more serious problems. I'm out of the warranty... so need to be careful here.

Also, I did recently suffer a BSOD but suspect Silverlight from Netflix as the cause as that is what I was doing at the time of that incident (it crashed just before that BSOD), however now I've noticed this... I just don't know.

Thank you for the help. =(

A:Plugged in, not charging...

Batteries should be re-cycled (allowed to drain competely) every month or so, or the lose the capacity to fully charge suspect that is what is going on here.

Try to re-cycle per mfr's directions.

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RELEVANCY SCORE 84.8

I bought a replacement battery as my original battery would charge but not lose charge quickly.  I've been thru two replacement batteries that test fine but still get the plugged in, not charging message.  I've tried the ACPI delete, power down, etc. process and it has not helped.  The AC adapter is working as it does charge the old battery.  When i replace the new battery with the old battery it shows plugged in, charging!!  Not sure what else to do.

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RELEVANCY SCORE 84.8

dear sir, i was steel faced " plugged in not charged " min last 4 weeks & above so  kindly help .  i have HP ELITEBOOK 8540W MODEL laptop 

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RELEVANCY SCORE 84.8

I facing the problem in newly purchased battery not charging shows plugged in not charging . Pse. Advise sir.tks

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RELEVANCY SCORE 84.8

The laptop is plugged in and the little LED light is on. The laptop is currently at 8% and is working fine but the battery is not charging. Further, the fan inside the laptop has been working continuously for the past half an hour. I request you suggest me ways to take care of this myself as I have exams  right now and won't be able to take the laptop to a service center. My laptop is an i7 5th Gen with serial number 5CD5174XQ6. 

A:Plugged in but not charging

Hi,Thanks for using the HP Forums. Can you try to do  a system restore to before the problem started and check if the software causing the issue? Also, you may consider running a battery calibration.  This resource will be useful useful:HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)  Let us know if that works!

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RELEVANCY SCORE 84.8

 All of a sudden my x360 will not charge the battery while plugged in. It recognizes that it is plugged in but says not charging. I have shut it down hoping it would charge while turned off but no luck. Please help! Thank you! 

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RELEVANCY SCORE 84.8

I have a Windows 7 64 bit laptop with 8gb ram and 600gb hard drive. My battery is working and so is my charger. However, I am getting a message that says "plugged in, not charging." Can someone please help me fix this? I have already tried uninstalling the ACPI-Compliant Control Method Battery and re-installing it. This doesn't work at all for me. Please help 

A:Please help: "Plugged In, Not Charging"

unplug the laptop, have it off, remove the battery, and with the battery out, press and hold the power button for 30 secs. 
 
release and put everything back together.
 
tell me what happens after...

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RELEVANCY SCORE 84.8

My laptop says it is "plugged in, not charging".I have restarted twice.I have tried using the adapter for another Pavillion Notebook 15, it does not help.I ran the HP Support Assistant battery check, my computer charged whilst the check took place (I got to 3%), the test said the battery was "ok" and finished.  Shortly after the notebook stopped charging again.What should I try next?ThanksC

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RELEVANCY SCORE 84.8

I have a hp envy 15 x360 pc laptop windows 10. Battery icon on the bottom right of the screen says "plugged in and not charging.if i keep it plugged in i can use it after waiting a while so that it actually turns on. If i unplug it the laptop will shut off on the spot. I tried everything i can possibly think of, also tried everything said on the forums and as directed by hp support assistant. Last i tried was the battery check. Status was "primary battery unknown"(93). Im at a lost... I need help plsssss!

A:Plugged in but not charging...

Hello @Rjmoralea, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the battery charging, and wanted to assist you!  I see that you already performed the battery test. Try removing and reinserting the battery.  Check to see if you have any updates in the HP Support Assistant.  In particular, try updating the BIOS, using the document here: HP Notebook PCs - Updating the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

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RELEVANCY SCORE 84.8

Hi,

I recently got a new HP laptop with Win7 pro installed. When the battery is 95-99% it does not charge. It say PLUGGED in NOT CHARGING.

I got replacement laptop and that also have same issue.
I tried with new AC adaptor and same issue.

I uninstall Microsoft ACPI Compliant Control Method Battery and same issue.

Googled as well and tried but nonthing seems to be working.

Plugged in, not charging on HP Business Notebook
plugged in not charging after Win 7 install
I contacted HP again and they said that some issue might be with system board.
I took 10 days to transfer data to this laptop with all s/w...

Can someone please help me to resolve the issue or suggest whether its hardware issue or Win 7 issue.

Thanks in advance

A:Plugged in not charging

It may be a failsafe to avoid overcharging of the batts, but the fools at HP tech support should have been able to tell you that if it was the case. However with HP outsourcing tech support to India, Roger (I mean Rajah) and his tech support isnt the highest level.

If your lappy batt charges fine when it's totally depleted, I wouldnt worry. And really you shouldnt be topping off a charge at 95-99%... LET IT DRAIN!

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RELEVANCY SCORE 84.8

Help,
When I try to start my Laptop when it is not plugged in to the power it wont start. When I Plug it in and Start it, it works. But on the task bar power icon it says plugged in not charging.
Please Help as tis is becoming very annoying always having to connect to the Power.

A:Plugged in, Not Charging

Restart your computer and replug the charger.

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RELEVANCY SCORE 84.8

I am getting a "plugged in, but not chargin" notification.  I tried uninstalling and reinstalling the battery driver.I did the battery check and it came back good.I bought a new power cord, and I am still getting the same message.

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