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Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Q: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

I recently did a Windows 10 update to my Lenovo Yoge Ideapad 11 S on July 16th and now my touch screen does not work. When I check the drivers for my monitor and touch screen I noticed the driver was missing. I cannot get Lenovo or Microsoft to fix this. What else can I do to get that driver back ?

RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Lenovo Yoga Idea Pad Yoga 11 S touch screen issue

Hello Dws520Thanks for using the Lenovo forums.Was this the creators update?
If so, have a look on the following post, this should show if your device has been tested with the update yet:
https://support.lenovo.com/gb/en/solutions/ht503655

From what I can see, your unit does not seems to have made the list, which leads me to believe that this will be the cause of the issue, I would recommend that you revert back to the previous version of Windows, and observe if the fault still occurs or not.

Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 121.6

Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.

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RELEVANCY SCORE 121.6

I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start? 

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RELEVANCY SCORE 107.2

Hi all, I have recently purchased the yoga 720 13" and an active pen 1 from amazon. While using the pen, I would usually rest my hand on the screen whilst writing. Occasionally, I would encouter times when the pen strokes would not register and the cursor for the pen would lag. I would have to lift up my hand from the screen to be able to write again. Any help would be appreciated.  Thank you.

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RELEVANCY SCORE 107.2

Hey everybody, I just received my P40 last week as a replacement for another Lenovo device. So far, everything seems to work fine with one exception: When I turn the screen over to the "tablet position", the touch screen and the touch pen show erroneous behaviour.a) As soon as I make the first input with the touch pen, I cannot make any further input with my finger, so the touch input is simply turned off. The Windows setting to ignore touch input when the stylus is used is not active.b) When I try to tap buttons at certain areas of the screen, especially at the upper edge, the cursor of the stylus starts jumping around and shows up at the lower edge of the screen. That means that when I for example tap on the "X" symbol in the upper right corner to close a window, I actually click on some of the symbols in the system tray in the lower right corner. This problem stops occuring as soon as the angle between the two case parts (screen and keyboard) reaches/exceeds approx. 40. It does not matter if Windows is in "Tablet" or "Desktop" Mode. I already tried to manually install another Wacom driver mentioned at https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Wacom-Tablet-Service-for-ISD-Driver-Win... and https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/P40-Yoga-issues/td-p/3293985. I had no luck trying driver versions 7.3.3.12, 7.3.4.8 and 7.3.4.13. I would really appreciate your help since this issue makes working in the tablet position... Read more

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RELEVANCY SCORE 104.4

I have ben dealing with problems with this touch screen since I got the laptop.  It has been continuously ghosting, while it got better after the June update, it still ghosts without touches, until you start using the touch screen.  When using the touch screen it starts drawing gray lines in between the point im touching and the point its ghosting to (the lines arent always direct). I recently wiped my the drive, reimaged to a backup from april and tried reupdating it.  When I got to the touch screen drivers, I got through the initial setup and told it to open the update when finished but the machine froze.  Now when I try to reinstall, I get to the finish page on the update tools install, have it open the updater, but the program immediately closes.Any help would be much appreciated.

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RELEVANCY SCORE 104.4

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























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RELEVANCY SCORE 104.4

Hello,I have problems with the touch screen of my yoga 500.It works for couple of days and then the touch stops responding.After i run troubleshoot it solves the problem BUT couple of days later the same problem again.  please help!!!

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RELEVANCY SCORE 104.4

My touchscreen cracked- but I bought a $200 insurence policy from Staples, which is where I purchase my computer (and I will NEVER do that again and I don't recommend it). The policy covered accidental damages, such as a cracked screen, but after jumping through hoop after hoop to file a claim, Staples called me saying that they won't fix it becuase it's too expensive, even though I bought insurence. They offered a refund for my computer, but I refused because I adore my Yoga.      I'm really hoping someone can point me in the direction of a third party repairer, or even somewhere where I can buy a replacement touchscreen and have someone like Geek Squad install it. Any suggestions?

A:Replacement Touch Screen for Lenovo Yoga

Get the refund for the computer and buy yourself another yoga. I would even request for the old machine back, make a OKR image. Then nuck reformat the hdd and give it back to staples for a full refund. Once done, restore the new yoga with the image you made.

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RELEVANCY SCORE 104.4

Hi,So, this just started happening on my 3 month old YOGA 500 - The touch screen stops working every couple of hours.Each time it stops i go to the Device Manager, and under Human Interface Devices i can't find either HID-compliant touch screen or USB input device.The problem resolves each time after a hard reset (and the devices appear in the device manager), then reappears after 2-3 hours.The system is: Lenovo Yoga 500 14ISK, Windows 10 1511 build 10586.164Any idea what's going on?Thanks,Vlad.

A:Lenovo yoga 500 - touch screen keeps disappearing ...

Hey there, I have a 2 month old Yoga 500-14ISK and I had the same issue. The temporary wokaround for me was to search in device manager under "USB controllers" and when the touchscreen died there would be a USB device with "Device Descriptor Failed" next to it in the USB section. Disabling that device and then re-enabling it would make the touchscreen work again. To completely fix the issue, I had to use a factory reset with the Novo button (pinhole next to the power button) and since then despite wiping the OS of my settings and apps, now I've updated all drivers and such again and I've had no further problems with the touchscreen.

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RELEVANCY SCORE 104.4

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.  Thoughts? Will a factory reset make a difference?  I really need the touch screen for the work I do, and I can't send it out for repairs.

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RELEVANCY SCORE 104.4

Hi Everyone! I would like to know where I could download the touch screen driver for my Lenovo Yoga 2  Thanks!

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RELEVANCY SCORE 104.4

HiI bought my machine a few days ago, the touch screen worked fine than out of no where it stopet responding.The Pen does stiil work. Did I turned it off somehow by mistake?  Thank you!

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RELEVANCY SCORE 104.4

A while ago, i disabled the touch screen but i didnt need it, and now that i want to enable it again i can't find the HID-compliant touch screen. What should i do?

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RELEVANCY SCORE 103.6

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

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RELEVANCY SCORE 103.6

hello thanks for your time two days ago touch screeensays no pen or touch for this deviceit gives yellow mark on device manager on usp devices, failed to describe itselffailed to work with system restoreupdated and reinstalled drive many timesetcany advice pleasethanks in advance 

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RELEVANCY SCORE 103.6

Hello, This is my first time posting, so please bear with me. A few days ago, the touch screen completely stopped working. I am also unable to rotate the screen. Navigating to the Device Manager, I see three I2C HID Device drivers, but one of them has a yellow triangle with an exclamation mark in it. When I click on it, I see the error: "This device cannot start. (Code 10) A request for the HID descriptor failed." Disabling it does nothing, neither does uninstalling it - when they are reenabled or reinstalled, the error persists. There are no drivers that can be updated, and there is no way to roll back to a previous driver as I never updated these due to there being no problems. I assume this is a hardware issue, but I am not sure how to verify this or if there is anything else that can be done.  I have had quite a few problems with this machine, sending it out twice for the same problem and having the same problem occur for the third time (the power button does not work), but I am hoping this is something that is fixable.  Thanks! 

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RELEVANCY SCORE 103.6

ok so as the title says when i change the volume by touching the volume icon and lowering the slider up or down a sound is played on the background indicating the current volume level which i find annoying  ps: this only happens if i used this particular method to change the volume.

A:lenovo yoga 900 volume change by on screen touch

My Yoga 900 of course has that same loud BING! when you adjust the volume using the slider, which I will admit is annoying.  But then I checked and my Dell desktop does as well when adjusting the volume slider using the mouse. In both cases you get the heading "Speakers (Realtek High Definition Audio)" when you bring up the volume slider, so it would seem to be a feature of the Realtek Audio driver.  So the question is, can you find an alternate audio driver, one without the BING!?

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RELEVANCY SCORE 103.6

Sometimes when I login to my computer, the touch screen will not work at all. Even when I search for touch screen calibration, it does not show up. But if I close the laptop and reset it, it'll work fine. It's incredibly annoying to have to reset it everytime and it can't be good for the computer, right? How do I fix this?

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RELEVANCY SCORE 103.6

Hello everyone, I have tried different solutions but do not work.Strangely when before making the loging to windows, the toucscreen works and allow me to write by the virtual keyboard, but after making access to windows, the touch screnn no longer works? Someone conscious solution? Thank you

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RELEVANCY SCORE 103.6

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

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RELEVANCY SCORE 102.4

Hey there, Just had an cracked screen on my Yoga 2 Pro and paid for a replacement. As the screen was cracked, I had to disable the HID-compliant touch screen in my device manager because otherwise I couldn't use the Yoga 2 Pro at all - because of the crack it was like touches like everywhere on the screen at the same time, but I was able to disable it in "device manager". Yesterday, my screen has been changed and everything works fine - except the "touch function"! If I rotate my Yoga 2 Pro nothing happens, too. If I open the device manager, my HID-compliant touch screen is not visibile. If I press "show hidden devices" and select the HID-compliant touch screen (it is shown then), it is listed as "not connectet" - error code 45. But the screen itself is working. If I search for drivers, it says everything is fine. But the HID-compliant touch screen is not connected...?! How in the world I can tell my Yoga 2 Pro that there is a touch function in my new screen?! So, I am a little confused about what to do with it! How I can start my HID-compliant touch screen again? Thanks for every hint!! And excuse me for my bad English!! 

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RELEVANCY SCORE 102.4

Hey there, Just had an cracked screen on my Yoga 2 Pro and paid for a replacement. As the screen was cracked, I had to disable the HID-compliant touch screen in my device manager because otherwise I couldn't use the Yoga 2 Pro at all - because of the crack it was like touches like everywhere on the screen at the same time, but I was able to disable it in "device manager". Yesterday, my screen has been changed and everything works fine - except the "touch function"! If I rotate my Yoga 2 Pro nothing happens, too. If I open the device manager, my HID-compliant touch screen is not visibile. If I press "show hidden devices" and select the HID-compliant touch screen (it is shown then), it is listed as "not connectet" - error code 45. But the screen itself is working. If I search for drivers, it says everything is fine. But the HID-compliant touch screen is not connected...?! How in the world I can tell my Yoga 2 Pro that there is a touch function in my new screen?! So, I am a little confused about what to do with it! How I can start my HID-compliant touch screen again? Thanks for every hint!! And excuse me for my bad English!! 

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RELEVANCY SCORE 102.4

Hi everyone, Windows recently did a big update which messed up quite a few things I had set up on my laptop. Ever since then whenever I turn off the touch screen using device manager, it comes back on the next time I turn on the laptop. I prefer to keep touch screen off and use the pen, because the touch screen make taking notes with the pen really frustrating. How do I keep the touchscreen off without having to go into my devices every time I use my laptop? Thanks for the help!

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RELEVANCY SCORE 102.4

Touch screen on this model stopped working a few days ago.All drivers updated on Lenovo website.In device manager in human interface devices there is no Touch screen HID listed.I have tried the Scan for hardware changes and this does not work.Where can I download and install a touch screen driver from?Thanks

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RELEVANCY SCORE 102.4

Hi there! Need help. Obviously. Hope people still look at this fourm... I have a Lenovo Yoga 3 1470 Laptop. Its...a few years old AND it is out of warrenty (so please no recommendations for sending it into Lenovo Repair Service). It is running the Windows 10 update, though it initally came with Windows 8.1  A few days ago I factory reset the computer to wipe it of all files and such. When the reset was finished it updated and reloaded itself with Windows 10. Everything seemed fine at first... HOWEVER, the touch screen is not responding to anything. I can fold the laptop into tablet mode, the physical keyboard will shut off but it will not respond to touches by any means. The Pen & Touch information in windows settings says that Pen & Touch are not available for this device. I have checked the drivers and the HID-Compliant Driver is NOT THERE (it was at first but it was greyed out and gave me a code 45).  Tent mode also doesn't work. I can flip the computer over, and Auto -Rotate will appear on the screen but the screen never flips. I have searched high and low on Google and Lenovo but perhaps I am missing something, a driver update or ...anything. Help would be great great greatly appreciated. Just to recap:-Lenovo Yoga 3 1470-Fresh Factory Reset-Windows 10 64-bit-Touch Screen Not responding-Tent Mode Screen Not Rotating-HID Touch Screen Driver Missing *EDIT: Just realized I made a similar post like 2 months ago...wow. I do... Read more

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RELEVANCY SCORE 102.4

Hi everyone, Windows recently did a big update which messed up quite a few things I had set up on my laptop. Ever since then whenever I turn off the touch screen using device manager, it comes back on the next time I turn on the laptop. I prefer to keep touch screen off and use the pen, because the touch screen make taking notes with the pen really frustrating. How do I keep the touchscreen off without having to go into my devices every time I use my laptop? Thanks for the help!

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RELEVANCY SCORE 102.4

After turning on my 910 and useing the touch screen for awhile it usually always stops working on me. Say I want to pause a YouTube video or click an Internet link, when I touch the screen it only registers that touch as the right click of the mouse. Hopefully that makes sense, when I try to touch what I want on the screen it brings up the right click options menu.  When I restart my computer it stops this problem but it eventually comes back again. 

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RELEVANCY SCORE 101.2

My Lenovo solution center recently sent out a code saying my INTEL HD graphics were not up to date. After I updated it (to INTEL(R) Graphics 520) my touch screen stopped working. I looked to see if  my HID complient touch screen setting was turned off after the update, but I found that it no longer in my HDI tab. How do I get this back?


























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RELEVANCY SCORE 101.2

Wondering if anyone can assist.  Upgraded to Windows 10 a few months ago and the touch screen was working fine and within the last month it stopped functioning.  I have googled many help topics, and many suggest that I access my Device manager and click on the Human Interface Devices section find  HID-compliant touch screen.  The only problem is the HID-compliant touch screen is not listed as an option.  Does anyone have any suggestions on fixing this issue?   

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RELEVANCY SCORE 101.2

Hi guys,  So I have had a yoga 13 for about a year now (love it), however I have come across a minor issue that started occuring about 3-5 months ago. When I open up my yoga from sleep mode,  hibernation, turn it on, or restart my everything works for a couple of seconds and then randomly bubbles with about a half inch diameter start popping up, usually in a horizontal fashion across my screen from about an inch down from the top of the display. These are the bubbles I am referering to are the visual effect when a finger touches the screen and expand into boxes when the touch is held for roughly a second or longer. However these rogue bubbles seem to spawn without cause or warning, and resultingly keep me from controlling my cursor with my track pad, touch screen, or an external mouse once they appear. It is also worth noting that when I made my yoga 13 purchase I also 2 more for family members, neither of their yogas share this complication. Though this case might seem drastic, however in reality it is small and somewhat trivial as I have found a trick that by rubbing my finger around on the touch screen eradically the bubbles dissapear and release my cursor from the binds of their possession. The problem is solved until the lid closes, sleep, hibernate, shut down, or restart, at which I am required to rinse and repeat this pesky process. With that in mind, I am seeking help, suggestions, solutions, and possibly an exorcist for my problem. I have a i... Read more

A:Yoga 13 touch screen "bubble" issue

Sounds like a hardware issue to me. It's getting fake touch signals probably.

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RELEVANCY SCORE 101.2

Hi all, I bought an 14" Yoga 710 and have problems with touchscreen from the first start up. After powering on, touchscreen works well for a while but after stopping to touch for just 5-6 seconds it is coming unresponsive. When it comes unresponsive i press in an area constantly right click function works and also touchscreen works well again for a while. It seems that after staying inactive for a couple of seconds it comes to an unresponsive state. I did lots of things (calling lenovo support, recovering Windows 10, HID driver deleting, updating, disabling, turning power management off HID items, turning to default bios setting) but nothing changed. Does anyone have any ideas? Lenovo could you please provide a solution for this? Best regards

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RELEVANCY SCORE 98

Hi guys! Please help me if you have some experience/thoughts with this weird screen issue. From day 1 (when I bought the laptop), there was a brighter triangular region in the low left corner of the screen, starting from low left corner of the screen. In this region, all the pixels were 50% brigher, but--it was a relativly small region (5mm x 5mm) in the corner of the screen (just above Win start icon), so I wasn't proactive with servicing it and just left it as it was. However, the "brightness region/crack" slowly started growing, and, month by month, now it expands from lower left corner to top middle edge. It is a very "geometrical" and triangular region, but some months ago, another independent region started forming more to the bottom center of the screen, which is more circular and doesn't have straight edges. So this has been slowly progressing for the past 2 years. I' ve finally sent the laptop for service, but the guys there said it is a "result of a liquid spill", which is like totally unacceptable for me, well since obviously a) I haven't ever spill anything over it, b) it was there from day 1, slowly growing in size -- would that happen if it is a result of a spill? It seems to me that liquid spill issues are more "organic shape" spots (more circluar, not triangular), and that they are more-or-less fixed size over time, while this one is triangular and grows with time.Obviously if this can be the result of some liquid spill, then I'll have... Read more

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RELEVANCY SCORE 95.2

Hey guys  Quick question here: Just oppened my new Yoga 520 today and I noticed somehting strange happening on the screen. From the  3 pictures below:-1st is how the desplay looks from a front angle. The only flickering/anomalies you will notice is from the camera limitaitons on my smarthpone.-2nd picture is where the issue is clear in the picture and morso with the naked eye. These humps become very noticeble when you view the screen from a side angle.-3rd picture is just to emphasize the outline on these humps which are more visable from what can be captured on my camera. Also, these anomalies stretch on the uppers side of the screen as well. Can anyone tell me what these are? If I should worry? If they are normal or of they will get worse, and if I should take the notebook the a lenovo shop to change something on the desplay? Thank you for your time!    

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RELEVANCY SCORE 93.2

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 92.4

Hi, so i update the software of my lenovo but when it restarted the computer the touch pad was gone, i put my computer on tablet mode or presentation mode and the touch pad does not work anyway, any help or tip you can give me ? i already restarted the laptop twice so i would be really happy if you help me 

A:Lenovo yoga pro 3 touch pad

did you get your touch screen problem solved? I am now having the same issue!  I wish I could return this product! What a lemon!

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RELEVANCY SCORE 91.6

In the beginning of the year bought laptop in Poland, where i lived at that time. Then i gifted it to my family at Ukraine and moved to Singapore. laptop is still under warranty, but Ukraine support refused repair because it's only Poland warranty. They are right? 

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RELEVANCY SCORE 91.6

There is ghost touch issue with my Lenovo Yoga 500 and i have tried updating all drivers and thatfirmware(provided for Yoga 3). Is there any soluton for this problem??#Lenovosupportare you providing any similar firmware updated as for Yoga 3 and Yoga 700?

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RELEVANCY SCORE 90.4

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 90.4

I have a Lenovo Yoga 720-15IKB ideapad with Windows 10 that is having issues with the touch pad. When moving the cursor around with the touch pad it tends to freeze momentarily until lifting my finger off the touch pad or waiting a second or so. I have updated everything I could including the Bios to version 1.06. I tried to update the driver to the touch pad via the device manager but it says there isn't a new one available (the current driver installed is dated 6-21-2006 version 10.0.15063.0. I have also checked and adjusted the actual touch pad settings with no difference noticed.I have read about several similar issues on other Lenovos such as the 900 and it seemed like they were able to download Symantics touch pad driver updates, but I have not found any touch pad updates from Lenovo yet.Does anyone have a solid fix for this other than returning the computer or restoring completely? Thanks in advance!

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RELEVANCY SCORE 90.4

Can I use the Admonition Jot Touch PixelPoint on the Lenovo yoga 500 series?

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RELEVANCY SCORE 90.4

My Lenovo Yoga 2 is experiencing ghost touches when I'm not touching the screen which is making it very hard to use. I have tried re-calibrating the touch screen and also tried the firmware update which didn't apply to the Lenovo yoga 2. Both of these didn't help the problem at all! What else can I do to stop the phantom touches happening??

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