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Satellite R830 screen issue - dead pixel

Q: Satellite R830 screen issue - dead pixel

Hi,

I have a Satellite R830, I've not used the laptop much since purchase 2 years ago but i've got several white spots on the monitor (8+ areas). I suspect these may be pixel hot spots but i've tried all sorts of software and even light pressure to fix it but nothing seems to work.

Does anyone have any advise on methods to try and fix this issue or am i resolved to try to get this repaired?

Thanks

RELEVANCY SCORE 200
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A: Satellite R830 screen issue - dead pixel

Hi

You cannot fix it?
In such case the display need to be replaced.
But I assume the warranty is not valid anymore, therefore you would need to pay for the replacement.
I think this is not worth.

I found also a information about screen technology and pixel failure tolerance for LCD displays
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R02.htm

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RELEVANCY SCORE 76.8

The Microsoft upgrade adviser said my Satellite R830-182 would be ok to upgrade to Windows 10, so I took the plunge. Everything works well, except the Toshiba webcam. Device Manager states "The drivers for this device are not installed (code 28)" and clicking "update drivers" is to no avail.

In searching the Toshiba site for an updated driver, I found that this model is not listed in their supported models for Windows 10, despite the MS advice.

Does anyone know if there is a way to get around this issue (alternate driver?), or is it impossible to get this webcam working in Windows 10?

Thank you.

Jon

A:Satellite R830 and Windows 10 webcam issue

I have exactly the same problem with my tablet Encore WT-8A-102. after W10 upgrade. Cam software has memory exeptions and closed the system down with a blue page

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RELEVANCY SCORE 76.8

Our Toshiba Satellite R830 has a temperamental H key. If you press the left hand side of the key, it works fine. If you press the right hand side, it doesn't. All other keys are fine. Could this be caused by debris?

Is it easy to pop the key off and pop it back on again?

A:Satellite R830 - H keyboard button issue

Well, what you can do is to remove the button cap and to check the area under the cap?
You could use an compressed air spray to remove the dust (if available)?.
But in my opinion its some mechanical issue? the point is that single buttons cannot be replaced? you can replace the caps but not the button? so you will need to replace the whole keyboard to get it fixed.

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RELEVANCY SCORE 76

I have a Satellite R830.

If I push the space at the keyboard on the right side it sounds like, that the space touch a metal when it is pushed down.

If i push the space in the middle or on the left side it works normal like the other keys.
-> space defect?

How long does it take to change the keyboard over support - Austria, Vienna?
I need my laptop for work.

A:Satellite R830 - keyboard space button issue

Hi

Don?t think that someone here could be able to say how long this would take?usually the keyboard replacement is not tricky and the whole procedure takes maybe 10min? but not sure how long does it take to finish the whole procedure?
So I would recommend to get in contact with an the ASP and to asking for more details?.

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RELEVANCY SCORE 74.8

Hi,

Impossible to use my screen: the screen is black.
I succeed to connect an external screen but impossible to switch to the R830 screen...

Also, I try to putt off my battery and to restart the laptop but the screen is allways black...

I'm afraid that the screen is broken but I bought this toshiba only 6 months ago... :-(

also the touchpad is off, maybe it will be helpfull to understand...

Thanks for your help and sorry for my bad english

Frederic

A:Satellite R830-1H3 - Black screen

> I'm afraid that the screen is broken but I bought this toshiba only 6 months ago...

Yes, it seems like the disaply is faulty because the external monitor is working properly.
But the warranty should be still valid if the notebooks is only 6 month old.
So get in touch with local Toshiba ASP (service parnter) to get it fixed.

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RELEVANCY SCORE 74.4

On my laptop screen having one white spot and its appear bright in white back ground. how to fix it.

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RELEVANCY SCORE 74.4

Hi all, On my T460 touch screen, I have some white lines, visible on darker images. Presume dead pixels.The machine is still in warranty and I logged a ticket with support for screen replacement.For over 1 month I'm trying to get a clear answer from Lenovo engineers why the warranty has been refused based on "Customer Induced Damage" of a (explanation received in writing from Lenovo) " Screen damaged by touching". If I'm correct, a touch screen is designed to be operated by touching, otherwise what is the purpose. Can anybody can help me on this issue? Why Lenovo is refusing to honour the warranty on touch screens? All the assessment has been made on photos and ignore the fact has been mentioned that white lines are only when screen is power on and no scratches, dents or other damages. Any help would be much appreciated.

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RELEVANCY SCORE 74

Hi,


I have experienced exactly the same problem with this one;
http://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=280934

I also explained what is the issue and how it developed over time in that topic.

To sum it up; my screen and keyboard are not working in my Toshiba Satellite R830-181, 13.3 inch laptop.

My questions;
1- Is this a motherboard issue?

2- Since it works on an external monitor I assume graphic card or the processor is fine.
There is no physical damage on the screen, therefore, I assume there is a problem with the power connection to the screen.

If I buy a new screen I have doubts that it will work.

I am definitely going to send it to the tech service in my country (hard to find reliable Toshiba tech services around here), however, I'd like to know what may be the cause and if I can fix it myself.

What do you guys think? Is it a power issue or a problem with the screen itself?
If a power issue or something else rather than the screen, how can it be fixed?
Same question goes for the keyboard.

3- If i get it fixed or fix it myself, do you think it will occur again? Because I am thinking this might be a faulty laptop from a certain production series since someone else experienced the very same thing with this model.

4- Can there be a relation between the non-functioning keyboard and the screen?

5- If this can be solved with a screen replacement, do I have to find a Toshiba R830 laptop screen or can I just... Read more

A:Screen and Keyboard issues on Satellite R830-181

> 1- Is this a motherboard issue?
Not easy to say: if external monitor works properly then its not graphic/motherboard problem.
If external USB keyboard works properly, its not motherboard problem too.


> 2- Since it works on an external monitor I assume graphic card or the processor is fine.
Yes, this is correct.

> If I buy a new screen I have doubts that it will work.
I would not recommend purchasing new parts before the faulty parts has not been checked.

> I am definitely going to send it to the tech service in my country (hard to find reliable Toshiba tech services around here), however, I'd like to know what may be the cause and if I can fix it myself.
Good idea to send it to Toshiba service partner since the guys would be able to check the parts and fix it.

> What do you guys think? Is it a power issue or a problem with the screen itself?
If a power issue or something else rather than the screen, how can it be fixed?
>Same question goes for the keyboard.

Don?t think someone can say exactly what cause this? in my opinion its simply a bad luck? hardware can start to malfunction? this happens in for all possible branch of industries (TV, computers, smartphone, cars?)

> 4- Can there be a relation between the non-functioning keyboard and the screen?
No, the keyboard is connected only to motherboard, display is also connected to motherboard but there is no connection between keyboard and display.

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RELEVANCY SCORE 72.8

a black patch appears on right bottom corner and it spreads horizontally through the screen. i have change the screen three times at service centre .this is not due any mechanical pressure . if there can b any other reason i dont know. please help please.

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RELEVANCY SCORE 72.8

Hello, So I started using my new Yoga 920, and so far I'm very happy with it, it's a blast quality-wise. But starting to do graphic work on it, I noticed a weird black spot which does look like a dead pixel, but moving my head around makes it move "above" the screen. For example if I put the cursor tip on it, if I move my head to the right the black spot appears more on the left of the cursor. It looks like something is inside the screen, or the glass has a small defect on that particular spot. Do you know how to adress thsis issue, or if I can send it for repairs ? Doing mostly graphic work on my laptop it could become bothersome quite fast. Also, I am located in France, if that changes anything. Thank you ! EDIT : I also have a pretty loud coil whine on heavy load, so it could be another reason to send it back...

A:Black dot Yoga 920 screen, unsure if it is a dead pixel.

Hi Solomai, firstly i would recommmend you to run following page for dead pixel detection: http://www.deadpixelbuddy.com/ If you find any dead pixels just contact Lenovo support, there shouldn't be any issues with the exchange/refund.  

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RELEVANCY SCORE 72

Hi everyone,I just received a super beautiful Lenovo Yoga 920 laptop, but quickly discovered a very ugly and disturbing thing.At first, I thought it is a dead (black) pixel. After playing around with different lighting / light exposure, I found out that this spot is  there even when the laptop is turned off.Laptop on, white background: super ugly black spotLaptop off, shade: not visibleLaptop on, sunlight: visible in a colour that can be best described as some shiny glass colour.I attached some pictures. They are all showing this same spot, with different light exposure.Gentle wiping/rubbing didn't help at all.It is right in the center of the screen, and super disturbing. It destroys the whole experience of this basically beautiful Yoga.Thanks for sharing ideas! 

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RELEVANCY SCORE 72

Hi people,I have some issue with my screen on lenovo thinkpad t450. I bought it in Sweden recently (few months ago) and everything was fine, and then this morning this black spot of pixels showed up. It was not punched or something like that, it was on my desk the whole time.I tried to run JScreenFix.com on this place and also to massage it with a soft cloth but it seems that it just gets worse.The problem I have is that I am now in Serbia, and I have this international warranty, but only in one city in Serbia which is on the other part of the country.Also, I saw that there are service providers in my city, but I am not sure if they can fix me this as regular service with warranty.Do you maybe know how this functiones? Or have some tips how to solve this? 

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RELEVANCY SCORE 66.4

I have an R830-1GZ Bios version 3.70 EC Version 1.50
And also a R630- 138 BIOS version 2.20 EC Version 1.60 (this is the most up to date version for this discontinued model.)

The former will recognise my WD storage for what it is - ie an external HDD. And the boot priority in the bios shows it below the internal HDD - which is what you would expect for correct operation.

The latter (R630) will always try to boot from the WD storage. It does not show the WD HDD in the Bios Boot priority list.

I can continue to unplug and replug the usb cable into the R630 - but it is a nuisance. I'm sure the problem is down to the BIOS not being new enough. What would be the likely result of flashing the 3.70 version - designed for the R830, onto the R630?

I'm expecting to be told it will make the R630 inoperable. But these laptops are very similar, so I'm hoping someone might have a more hopeful response.

Thanks for your help

A:Flashing the Satellite R830 BIOS onto the Satellite R630

First of all:
you can download only the Toshiba win based BIOS from Toshiba EU driver page.
This means that you can update the BIOS only while running the windows system.

Secondly:
it would not be possible to update the R830 BIOS onto the R630 since there is a protection which would break up the flash process because of compatibility issue.

Thirdly:
You could damage the notebook if you would still try to update the wrong BIOS (maybe using the traditional BIOS version, USB version, etc?)
So this is really bad, bad idea doing this?

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RELEVANCY SCORE 61.6

My notebook's LCD has one dead-pixel, at least I think it's dead.... it can turn white and green, and that's it... no other colours... is it a dead-pixel? and I would also like to know why does this happen..
Thaks....
 

A:Lcd with one dead-pixel

it should be a dead pixel...
i also got 2 dead pixels in my 1.7 years old lappy
go here to check more...
this is not weird under old computer, but if it's under warranty quickly replace it.
btw my 2 years old BENQ LCD screen have 0 dead pixels, wonderful
 

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RELEVANCY SCORE 61.6

i just purchased a 22" NEC CRT monitor the FP2141SB and a little off from the center are roughly 9 vertical lines. very very hard to see but can be seen on a white screen...they aren't colored lines more like dotted grey lines. anyone know what this is?
 

A:what does a dead pixel look like?

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RELEVANCY SCORE 61.6

hello, i have recently noticed on my laptop as i clean it that i may have a dead pixel. My Desktop background is a Intel xeon background and is mostly black, here i can see that near the top i have a white pixel. Ii have tried changing my wallpapers, most of them are black and i keep seeing this white pixel. I can see it right now as i have google chrome and have a black theme on and above the address bar i can see it. I have done an online test and i am not sure what i am meant to be doing however the instructions were clear. So what do you think is wrong
 

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RELEVANCY SCORE 61.6

As you can see by my screen shots below, it looks like I have a dead pixel to the right of the recycle bin.

Ive tried changing my desktop backgrounds but it still remains...

When I drag a window over the pixel its fine...
==========================================================
Whats very weird is that I have the same issue with the 32bit version of windows 7 on my dell inspiron 1525?

Thats 2 computers with the same little dot!

This dot disipears if I turn aero off...



(I know a screenshot would not capture a dead pixel) Thats why its odd!

A:Dead Pixel? Or not?

Dead pixels don't show up on screen shots. If it was a dead pixel the best way to fix it is to just flick it. I have done this a bunch of times and it always works.

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RELEVANCY SCORE 61.6

my laptop is lenovo ideapad 310 .....my problem is that after 2 months of buying my laptop i noticed a a very small green spot in the screen then i found that is called dead pixel .....my question is ....does my warranty  cover this problem or no......if it does what should i do ?

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RELEVANCY SCORE 61.6

I took the risk of getting an LCD, hoping there would be no dead pixels... there is one. Anyway, I've tried rubbing it with my finger, that doesn't seem to work, so is there anything else I can do to fix it? It's only one but it irritates me.
 

A:Dead Pixel

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RELEVANCY SCORE 61.6

Hello, i have had a dead pixel for a while now, is there any fix to it? it only seams to show on a black back ground, as when windows starts up you can see it and my desktop background is black so it appears then. When the colour changes it is totally fine and cannot be seen. Is there any fix to this, i did post a post ages ago but i did not get a response, i am not sure if my laptop is in warranted now but it may be.
 

A:Dead Pixel

I've been lucky and fixed a few
If a new monitor and a stuck pixel .. There's some exercising software (or run a movie) that may wake it up
I've fixed another by using pressure methods.
http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor
 

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RELEVANCY SCORE 61.6

I have a dot on my monitor that I am trying to get diagnosed. You cannot see it when the monitor is bright and colored, but black screen it looks to me like a bubble, almost clear looking. It may be a bad pixel, and the dot doesnt bother me a ton but my curiosity is getting to me. I do have pictures of it, although they are not very good but maybe someone here can recognize what it is for sure.

I tried that flashing software that may fix stuck pixels, i did that for almost 3 hours but it is still there. I also posted on another forum but they just said if it bothers me than return it. Assuming I don't want to return it, please look at the bad pictures and let me know what you think.






 

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RELEVANCY SCORE 61.6

Hi,

I benchmarked my Satellite R830 with W7 WEI index. At this benchmark CPU index was 6.9.

I clean installed Windows 7 64-bit to my R830-PT32LE (i5-2410M).

I installed most of the apps and drivers. After that installation when I benchmark again CPU index was 5.2.
(WEI benchmark was done with Power Settings and adapter was plugged)

I think it is really 5.2 because its slower than before. Other than WEI, I test it with some other CPU benchmark apps and all of them gave this kind of low numbers.

What is the problem ? Is it possible if I forgot to install and driver so I get this kind of low results ?

A:Satellite R830 - low CPU benchmark

> I installed most of the apps and drivers.
And what is missing?

Fact is that all drivers, tools and utilities must/should be installed in right installation order.
BTW: which Win7 version do you use now? Ultimate maybe?

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RELEVANCY SCORE 61.6

I want to upgrade RAM, can i install
2x8 DDR3 or only 2x4 DDR3 ?

and which will be better ?
DDR3 1333 (PC 10600)
or
DDR3 1600 (PC 12800)

A:Satellite R830-146 - RAM upgrade

According notebook specification you can use 8GB max. With other words you can use 2 x 4GB.
It is very important to use high quality and compatible modules.

Compatible 4GB RAM for your machine has part number PA3918U-1M4G.

I also recommend you usage of Kingston modules. You can find right part number HERE .

If you have more questions you are welcome.

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RELEVANCY SCORE 61.6

Does anyone know if there's any news about SSDs in Toshiba laptops?

The reason I'm asking is that I have a Satellite R830-182 and I've recently bought an OCZ Agility 4 and it is not detected by BIOS.

I've tried all the tricks in the book including BIOS upgrade and switching between AHCI/IDE.

Searching online, I find posts about this particular issue.
The general consensus seems to be that Toshiba has actively chosen to not support SSDs other than their own brand. Is this true? And if so, is this still the case?

Someone suggested that [pressing Pause|https://forums.computers.toshiba-europe.com/forums/thread.jspa?messageID=244444&#244444] before entering BIOS would help.
Has anyone tried this?
Not sure that this is a feasible long-term solution.

Any other thoughts/advice on this?

A:Satellite R830-182 and SSD support

>Searching online, I find posts about this particular issue.
>The general consensus seems to be that Toshiba has actively chosen to not support SSDs other than their own brand. Is this true? And if so, is this still the case?

I?ve got Toshiba notebook and I was able to upgrade the notebook with an 250GB SSD drive from another manufacturer. Also a friend of mine with Toshiba Satellite notebook use another brand name SSD 2.5? drive.

But fact is that compatibility issues between the different devices (not always SSD drives but other PCI modules as well) can happen and its nothing unusual in the wide computer world.

As far as I know some models R830 series are equipped with a "Solid State Drive (SSD)" instead of a hard disk drive. 2.5"SATA SSD type 256GB/512GB and 1.8"SATA SSD type 128GB should be compatible?.
But its also a matter of SSD drive firmware. In many cases SSD drive firmware might be not BIOS supported.
In such case the SSD drive would not be recognized properly.

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RELEVANCY SCORE 61.6

My 128G SSD is dead. I cannot find any SSD that fits in that computer.
I have another recent Toshiba laptop (Prot?g? RA-A-19Q with a 256G SSD) that looks exactly the same.
Toshiba uses a proprietary connector and does not seem sell SSD replacement for its own computers ?
No other brands dear to provide replacement SSD for Toshiba laptops apparently.

Any indication where to find suitable SSD for Toshiba laptops or adapters to fit a standard one would be approciated.

Thanks

A:Satellite R830-1K7 - SSD replacement

Originally Posted by jvieille


.
Toshiba uses a proprietary connector and does not seem sell SSD replacement for its own computers ?



I don't have this notebook model but if you have problems to obtain original hardware parts, contact Toshiba service provider in your country. They can order original SSD for your notebook.

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RELEVANCY SCORE 61.6

Even with the router in the same room, we don't get full reception with the computer. Other PC's doesn't have the same problem. We've got 3 R830-13D computers, having trouble with the WLAN reception in our house.

We've installed the newest driver to the Atheros device, and the confree software.

Is this a known problem, that reception on this computer is bad, or have we done something wrong?

A:Satellite R830-13D - Bad W-LAN reception

>... or have we done something wrong?
And what have you done exactly?

Do you use original preinstalled OS (factory settings)?
Have you noticed the same issue with AC power supply and battery power supply?

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RELEVANCY SCORE 61.6

Hi guys,

Was just wondering if there was anyone out there with a Satellite R830-10C who could advise me on how hot it gets.

I'm looking to upgrade from a netbook to a (cheapish) ultraportable and this looks like really good value for money and well reviewed. However, I've seen some comments on the R830-11c and -143 that seem to indicate they get very hot on the bottom.

I realise the 10C is less powerful so should run cooler, but I need to be able to use this on my lap, leave it on sofa arms etc (not duvets or anything silly) without any issues or I'm better off going for something bulkier and cooler.

Your advice would be very much appreciated
Tintalla

A:Satellite R830-10C: Need an advise

The left side can get a bit warm but I don't think it's too bad. If you are just browsing the internet or something else light, then it stays relatively cool.

If you are worried about the heat, you may be better off getting a slightly larger model with a bigger chassis such as the Tecra R840.

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RELEVANCY SCORE 61.2

Whenever I did 'sleep', on my Toshiba Sateliite P200-10C my screen often would go from 1200x1400 to what looked like 600x800 dpi. Half the time I would need to restart 1-3x to get back to my 1200x1400. Changing by manually going into the screen setup didn't do anything. I never had any error messages.

Suddenly the last time the screen looked 600x800 but this time with vertical lines--no error messages. I restarted hoping for the best and the screen went from off-black to dark grey like it wanted to come on but couldn't. Restarting 8 more times did nothing. Hitting F8 for entry into setup just made the comp beep in protest.

I plugged the Toshiba into another screen and that showed up everything I had just fine.

Does this sound like a video card died? Is this common for Toshibas? It's a year old.

Thanks in advance for any help. My comp specs below:

Toshiba Satellite P200-10C
PSPBGE-0020111G3
Core2 Duo T7200
1024MB + 1024MB Memory 667Mhz/256Vram
250 GB HD 4200RPM SATA
17 WXGA+ Trubrite TFT screen
DVD-Super-Multi Drive (2 layer)
56K Modem/Lan
W-Lan (802.11A/G/N*
1.30MPixel Web camera
Bluetooth
OS Vista Home Premium 32 Bit
IE7
 

A:Toshiba Satellite P200--dead screen

Could be the video card, could also be a loose cable, since its only a year old, it may still have a warranty. If it does take it for servicing
 

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RELEVANCY SCORE 61.2

The PC's lights turn on. The fan goes, but the laptop has a black(dead) screen
 

A:toshiba satellite a200 dead screen

Try connecting a monitor to it if you have one, and press Fn + F5. If you get a display then there is something wrong with the internal display. If no display, something else is wrong.
 

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RELEVANCY SCORE 60.8

I can see the bad pixel on a white, green, and yellow. Looks fine on a black, blue and red background. (using DPT.exe pixel tester)
 

A:How do I know if a pixel is dead or stuck?

It's a "stuck" pixel - the green is not working.
 

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RELEVANCY SCORE 60.8

Lately my pc has occasionally started making semi-random green pixels.

These pixels are print-screenable, zoomable and scroll along.

They occur in any application at random. (They do sometimes form a slight pattern.)

[Screenshots]

Any ideas on what could be causing this?
Any ideas on a possible fix?

I'm worried that it might be an indication of failing / overheating ram or something.

Thanks

A:Dead-Pixel-like Artifacts

Is your monitor LCD or LED?
I think you have run-of-the-mill dead or stuck pixels. Usually is a monitor problem, I heard some Government thing called the "Dead Pixel Policy" but it only applies to brand new monitors or monitors that are still under warranty with dead pixels. There are some sites that host software/programs to diagnose dead pixels by putting different colored slides on the screen, like this program here:
InjuredPixels 2.1 Download - Freeware Files.com - Utilities Category

There are also programs to attempt the fix of stuck pixels. If it's new monitor or still under warranty with dead pixels than you will get a new replacement thanks to the Dead Pixel Policy.

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RELEVANCY SCORE 60.8

Hello Peeps,    I just received T520 package today and my excitement suddenly turned to grief when I saw a bright glowing red dot on my screen. OMG... a dead pixel right out of the box! Did I just drop my hard earned grand that I have been saving for months on something that would bug me for the rest of the products life?    I quickly searched Lenovo's dead pixel policy and almost fainted when I found out the unit has to have at least 3 dead pixels to be considered for replacement noooooooo...wahhhh....boohohoho..sob       Why did they ship out a unit with dead pixel??? I'm pretty sure it was NOT missed by QA because it glows like a laser beam in the dark and a dead pixel would not develop while in transit!           I'm going to contact Lenovo post sales tomorrow and really hoping something can be done. I know some of you will consider this as another guy who got a dead pixel rant, but man, when someone spend this amount of cash, and I'm not rich, I would at least expect to receive a non-defective product. Oh Lordy, I should have trusted my instinct and buy something of this value in a brick and mortar store. Hoping for the best but this night would not be a pleasant one. Sigh,Jason   













Solved!

Go to Solution.

A:Dead Pixel Agony

You just got it and you're not satisfied you can return it.So return it.The End





T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bitZ70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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RELEVANCY SCORE 60.8

I've got what looks like a dead pixel. But when I run my finger over it, or run my fingernail over it, I can definitely feel something there... Yet I have tried to scratch at it with my finger nail but it won't come off... What is going on? I've got a brightview screen... Could it be an indentation or something like that? What should I do..?
 

A:Looks like a dead pixel, but I can definitely feel something...

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RELEVANCY SCORE 60.8

I had a bright lime green pixel on my laptop lcd screen. I"ve seen that there are many ways to fix this but after a while of pressure, it turned dead. But before that if flickered between green and black.

Is there anyway to fix this?
 

A:Stuck/Dead Pixel

No if its truly a "dead pixel" but I would say based on the color you mentioned, it's a "stuck pixel."
Try the link below for some tips on how to fix the issue if possible:

http://www.makeuseof.com/tag/best-software-solutions-to-fix-a-stuck-pixel-on-your-lcd-monitor/
 

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RELEVANCY SCORE 60.8

hai sir, my brand new hp lap top showing one dead/stuck pixel (only two days old ) .when i contact supplyer they old hp will not gave replacement for one pixel. i would like to know the solution and why hp this lap top to customer after qc please not that i contacted  them on next of purchase

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RELEVANCY SCORE 60.8

my laptop is lenovo ideapad 310 .....my problem is that after 2 months of buying my laptop i noticed a a very small green spot in the screen then i found that is called dead pixel .....my question is ....does my warranty  cover this problem or no......if it does what should i do ?
 
 
Moderator comment: Model added to subject for clarity.

A:Ideapad 310 - Dead pixel

Hi kareem_alaa,
 
Welcome to the Community Forums,
 
As each OEM has acceptable pixel standards, running pixel test would help.
 
You can review the Lenovo Pixel policy to check if it qualifies.
 
Hope this helps answer your query.
 
Regards

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RELEVANCY SCORE 60.8

On my other laptop a
fujitsu siemens lifebook S7020
i turned it on and the moniter brightness has decreased very very low. If you go close enough to the screen you canjus barely see what should be there. I used the multiple monitor and it worked fine with my tv. Is there anyway to increase the brightness on this machine or is it a permanent hardware fault. Ive tried IE and control panel on it and they both work fine signifiying its just the screen.

Anyone know anything???
 

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RELEVANCY SCORE 60.8

I just bought the new Sony Vaio Z series.

After 3 days it has a pixel issue:

On a white background, the pixel is red
On a lighter blue background, the pixel is black
On a green background, the pixel is black
On a red, dark blue or black background, the pixel seems normal (the right color and blends in with the rest as it should)

Is this a dead or stuck pixel?

A:LCD Dead or Stuck Pixel?

Stuck.

If it were dead, it would be black permanently.

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RELEVANCY SCORE 60.8

I am using HP 15 Notebook PC. It worked fine for many months but then I saw a dead pixel on my top-right side of display. It is increasing day by day. Please help me to remove it.

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RELEVANCY SCORE 60.8

As you can see by my screen shots below, it looks like I have a dead pixel to the right of the recycle bin.

Ive tried changing my desktop backgrounds but it still remains...

When I drag a window over the pixel its fine...

So what is it?

(I know a screenshot would not capture a dead pixel) Thats why its odd!
 

A:Solved: Dead Pixel? Or not?

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RELEVANCY SCORE 60.8

Hi

Got this laptop a couple of days ago and the FN key does not work with any of the other keys
I mainly need the WiFi to be enabled but I can't seem to find any way of doing this

How can I get the FN key to work?

A:FN keys on Satellite R830 not working

Hi

Go to All Programs -> Toshiba -> Flash Card Support Utility and restart this tool.
Flash Cards controls the FN buttons and I think this should solve your issue?

Your feedback would be appreciated?.

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RELEVANCY SCORE 60.8

I have purchased a Satellite R830-1G1 recently.
It was advertised as having HDD with 320GB memory size. However, the HDD only displays 282GB total memory size.

Has anyone with this model had the same problem? How did you solve it?

A:Satellite R830 HDD memory size

There is no problem at all. Preinstalled OS uses small recovery partition, Toshiba recovery partition is also there and this is not included in capacity when you check it in windows explorer.

Open disc management option and there you can see exact partitions structure.

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RELEVANCY SCORE 60.8

Hi All.

My R830 seems to have encountered a catastrophic issue which is preventing it from switching on.

I had been running the laptop pretty hard last week running concurrent accounts and several applications while outputting music to external speakers when the laptop suddenly blacked out.

I attempted to switch it back on to no avail.

I done some forum searching but couldn't find much discussion on any issues, so I attempted a hard reset. Removing the battery etc and holding the power button in for 30 seconds, plugging everything back in and then switching it back on. The laptop would then start for about 5 seconds, attempt to boot up and then die again. The laptop is not charging despite having the power cable plugged in (no charging light on).

My own feel for the problem is that it is either a battery or motherboard issue however I can't be sure.

Is anyone able to advise on how I could resolve this issue or shed any more light on what the direct issue may be?

Thanks ...

A:Satellite R830 Core i5 - Not Switching On

Hi

Did you connect AC adaptor while powering on the unit?
In such case the notebook should power up and run even if the battery would be faulty or discharged / empty.

In my own opinion it sounds more like motherboard hardware issues as an battery related problem.

Other question: are you able to access the BIOS? Does the notebook run in BIOS mode?

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RELEVANCY SCORE 60.8

Hi all,

Can someone please explain to me how to disable the camera led on a Toshiba Satellite R830 laptop?
Thank you for your help.

A:How to disable the camera led on my Satellite R830?

As far as I know camera LED cannot be disabled. When web camera is activated LED is always ON.

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RELEVANCY SCORE 60.8

Hello

I have a laptop model *R830*, but unfortunately FN keys does not work
I hope you help me

With gratitude and my thanks in advance
* Fahmi

A:Satellite R830 - FN keys not working

I have searched for a program definition was not Finder.
Please help me

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RELEVANCY SCORE 60.8

Hi,

I am looking to get hold of a small part for my Satellite R830-1L7 laptop. The part is the small silver hinge protector of which there are two on the laptop; one on the left and one on the right, just underneath the screen. One of mine came loose and was lost, and wires are now exposed underneath.

It would be great if someone would be able to help me locate one, and i will provide as much information as i can if anyone thinks they will be able to assist.

Many thanks.

A:Need a small part for my Satellite R830-1L7

Hi
Are you talking about the display hinges or the hinge protector?
However, I guess both parts could be ordered from local Toshiba authorized service provider.
Authorized service provider will be able to order all compatible parts for your notebook and from my point of few this is the best place where you could make such part order.

Do you know how to find the service partner?

Check this page to get details about all ASPs available worldwide:
http://backupmedia.toshiba.eu/landing.aspx

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