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Windows 10 upgrade killed my desktop

Q: Windows 10 upgrade killed my desktop

Upgraded to Windows 10 from Windows 8.1 My HP Pavilion was purchased with Windows 8.0 and updated to 8.1. I started the windows 10 upgrade and now my desktop will not boot: The upgrade seemed to be working fine until it started placing my software application icons on a blacked out screen.The upgrade process placed all of the software icons on the screen.The screen would then go black and the process of placing icons on the screen would start over.I allowed the placing of the icons on the screen to loop for about an hour before I tried to stop the upgrade process.I had to turn the computer off by pressing and holding the on/off button.When I turned the computer back on the screen came up with recovery options.I chose the option that would allow me to go back to Windows 8.1.I clicked restore Windows 8.1 and the computer screen went black and did not boot up.I turned the computer off by pressing and holding the on/off button. My desktop has never booted up again. The computer powers up, the fans are running but there is no Hard Drive, DVD Drive and USB drive activity and nothing shows up on the screen (black). Purchased a new Joshua motherboard: After replacing the motherboard and its component parts from the old motherboard, I crossed my fingers and started the computer. To my surprise, the computer booted up and completed the windows 10 upgrade I had started previously. After some tweaking, the computer seemed to be working fine. However, I noticed that there were some quirks in the windows 10 operating system that were annoying. So, I decided to go back to windows 8.1 I started the recovery process and the screen with the recovery options was displayed.I chose the option that would allow me to go back to Windows 8.1.I clicked restore Windows 8.1 and the computer screen went black.I turned the computer off by pressing and holding the on/off button. When I turn the computer back on, I got the same results as before, The computer powers up, the fans are running but there is no Hard Drive, DVD Drive and USB drive activity and nothing shows up on the screen (black).

Preferred Solution: Windows 10 upgrade killed my desktop

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A: Windows 10 upgrade killed my desktop

Hi, Thank you for posting in the HP Support forum. Welcome ! To be honest, it is really hard for me to believe that any software installation (even Windows installation) can break your motherboard and it is hard for me to realize how replacing the board fixes booting issues. Any kind of BIOS upgrades that happened in the meantime ? Anyway, I hope your HP recovery partitions are intact and working fine, as well as your BIOS. Actually, I am not 100% sure if this will work after the board replacement since it is not the original one but you may try to recover your computer to factory default condition. Here are more details how this may be achieved:>> http://support.hp.com/us-en/document/c03489643>> https://www.youtube.com/watch?v=vvVv8G1tzGY

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I upgraded to Windows 10 from Windows 7 last night on my laptop. The laptop is a Lenovo Z570 with an i7 processor.

My basic problem is that I do not have the capability to turn on my wifi and search for networks now. The hardware switch does nothing. I went into device manager and the network adapter is recognized and shows as working and enabled. The networking adapter I have for wireless is the Intel(R) Centrino(R) Wireless-N 1000. In the system tray, I only show the red "x" over the wired networking icon, no wireless options.

If I dig deep into the device manager, open the network adapter, go into events and click "view all events", there are several instances of the same error. They all list the same except for the driver name:
Device PCI\VEN_8086&DEV_0084&SUBSYS_13158086&REV_00\4&23872eb&08&00E1 had a problem strating.
Driver Name: oem6.inf ***or*** netwsw00.inf
Class Guide: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: NETwNs64
Lower Filters:
Upper Filters: vwifibus
Problem: 0x15
Status: 0x0

Log Name: Microsoft-Windows-Kernel-PnP/Device Configuration
Source: Kernel-PnP
Event ID: 411
I also ran an intel Manual Diagnostics Tool and the Hardware Test failed with a result of "Wireless Hardware is not bound to transport driver"

Now here are the things I have tried:

1. installed multiple different drivers for the network adapter card from both Lenovo and Intel. - No change
2. uninstalled Kaspersky (read anoth... Read more

A:Windows 10 upgrade killed wifi

In case you haven't tried this... go into Device Manager, right-click to get Properties, and see if there is a tab for Power management and an option to Allow windows to turn off this device to save power (can't remember exactly how it's worded). If there is such an option, make sure it's un-checked.

Then (after saving any open documents/files and closing software) do a full shutdown with this command:

shutdown /s /t 0
Then see what happens when you switch on again...

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No really, bear with me, its not the usual gotchas.

I read about this a bit beforehand, and followed techspot's basic upgrade guide:
Dual Boot Windows 7 with XP/Vista in three easy steps - TechSpot

My boot drive is a 120Gb Samsung spinpoint, previously one whole partition containing XP. This XP wasnt a clean install, it was an upgrade to Windows 98 I think, and this may be the problem. I have a number of other hard disks, 1 PATA and 2 SATA, which I am using for video editing stuff.

I downloaded GParted, shrunk the XP partition to 76Gb and created a new 35Gb partition for Windows 7. A bit small, but I figured once everything was tested out, I could grow out the Windows 7 partition.

This was successful, and I inserted the Windows 7 disk...selected custom install, and installed to my newly created partition.

Windows 7 did its reboots and I filled in the usual bunff to create basic accounts, etc.

Then I rebooted, and was a bit surprised I did not get the dual-boot menu, it went straight into W7. Using F5 and F8 did not provide any further options, specifically the 'Previous version of Windows' one.

Going into W7 Disk manager, i could see the partition was still there. I read other posts of what W7 does (belately) and yes, it had 'hidden' the XP partition. I gave it a drive letter (D, but W7 saw it as an empty disk!

I downloaded EasyBCD, and it showed only one entry in the bootloader. I tried to add a new entry, using type:"Windows NT/2k/XP/2k3", ... Read more

A:Windows 7 dual-boot upgrade killed XP partition

First download the latest version of EasyBCD with automated diagnostics: Attachment 42143 Try again adding XP.

Then post a screenshot of your EasyBCD listings and full Disk Management drive map. Use Snipping Tool in Start Menu, attach files using paper clip in reply box.

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I tried about 20 times to install the IE6 upgrade from IE5.5 on my Windows ME system over the last 6 months. It constantly failed, then i found a forum that recommended moving the contents of the hidden 'Uninstall Information' folder in the IE folder in Prog Files, into a temporary folder whilst upgrading. I did this last Sunday and it installed okay but created a whole new set of files in the uninstall folder, most with the same names. I left them in place & the others hidden but could not get onto the 'net or use e-mail, despite checking all settings etc. I swapped the files, carefully -using another temp folder, but still could not get online. All ISP settings (ntlworld) are correct. Thinking the upgrade may have been incomplete i tried re-installing it, but of course it failed -no doubt due to the now re-occupied Uninstall Info folder. It went back to 5.5! and after some re-checking of settings (sorry -not sure what i did!) i got back online but e-mail still won't work. I cannot send or receive. System Restore in ME keeps failing so i can't go back to my pre-upgrade status. Although NTL have been doing some work on their systems i know it's not 'their end' as i can log-on through their Homepage and read e-mails. Thinking that the reverted IE5.5 version may not be the full 5.5 i re-installed ME, which i hoped would re-install the full 5.5(?) Internet is still okay but i just cannot get e-mail working. Broadband Medic says the se... Read more

A:IE6 upgrade has killed my e-mail!

Welcome to TechSpot

Rather than waste your time on IE and OE, make the move over to the competition.
Install Firefox browser and Thunderbird email from www.mozilla.org.
You should be able to import your old emails from OE, if the data is still on your HD.
The above programs are a lot less susceptible to virus-attacks, thus having many advantages over the M$-$tuff.

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Since I upgraded to Windows 8, I am no longer able to save individual Remote Desktop Connection files as .rdp files. I am talking about the traditional Remote Desktop Connection application on the Desktop that was in previous Windows versions, not the
Remote Desktop App from the Windows 8 store.
When I try to click on the Save button I get "An error occurred while saving to file"
When I try to click on the Save As button I get "Unable to open connection file" with the file address being where I tried to save it with the file name at the end.
Also when I upgraded to Windows 8, my .rdp files disappeared from my Documents folder.
 I need to create different .rdp files for different programs that my employees get into on my server. Now I have to hand type all the info each time into the Programs tap on the Remote Desktop Connection window, because I can't save to an
.rdp file.
 I like the Remote Desktop App from the Windows store but it won't let me designate specific programs to use using standard dos notation (ie c:\program files\ etc..). It just goes to my server desktop.
 I want to promote Windows 8 to my employees but I need either .rdp files for the traditional Remote Desktop Connection or the ability to open specific programs using dos notation in the Windows Store Remote Desktop App.

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I downloaded and installed the BIOS update DMC521-010111.exe for my Dimension C521. Everything appeared to be progressing normally. The old BIOS was being erased and was at about 10%. I left the desk, got a cup of coffee and when I came back the screen had prematurally gone to screen saver so I moved the mouse and everything came back except the BIOS install window was gone. I continued working and turned the machine off. When I turned it back on - NOTHING - the BIOS is dead and nothing will come up. It looks like the BIOS chip is incorporated in the motherboard, not in a socket so it can't be replaced. I removed the battery, unplugged power, left it over night, put the battery back, plugged in power - still nothing. THe power light stays "yellow" and the fan runs - that's it. Called DELL tech support. The ONLY thing they will do is sell me a new machine. So...Dell has figured out how to increase sales! Intentionally kill old machines and then try to sell a new one to the poor *** on the other end! If anyone knows how to re-flash a corrupted BIOS, let me know.

A:BIOS upgrade KILLED my C521

There's always a chance a BIOS update will brick the motherboard, so that's why it's recommended that you only update BIOS if the newer version fixes a problem that you actually have. And nobody forced you to run the update...
What color are the diagnostic LEDs on the front panel? Look up codes in manual.

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I have a HP 550-036 desktop running Win 10.  Last week I received an upgrade notice from the HP tool installed on the computer.  I downloaded and started to install the upgrade.  It went smoothly for a while, then told me it was going to upgrade the BIOS and reboot. It said I would receive a few beeping noises and the monitor would go blank after the reboot.  It prompted me to go ahead with the upgrade and reboot; I accepted. I received a few beeps, and the monitor went blank, but the desktop never booted up. I left it alone for about 9-10 hours - no change.  Now I cannot get it to reboot or go into the bios. I tried the power reset - no change. I tried my system recovery disk - no change. i tried the F10 bios reset - no change.  The system has power; the power lite goes on and off.  I can hear the fan, but i do not hear the disk drive.  I cannot get into the BIOS at all.  What is wrong?

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Saw note in HP inbox regarding bios upgrade Followed steps for bios upgrade tried a few times but it didn't completeYesterday it appeared to run to completion but now computer is completely nonfunctional on off LED lights but nothing shows on display only hard off shut computer down followed suggestions on HP website for bios recapture but it did not work

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Last night I installed K-Lite in order to watch an .AVI.

Now my Desktop is a black space where a nice image used to be.

I think an executable in the K-Lite "bundle" has removed a file association from what it was to something else, and that is why my Desktop image is no longer displayed.

I COULD uninstall and try to fix it that way, but would rather understand what happened & why for future reference, also to document it here in case it happens to someone else.

Is this a simple matter of associating a file extension to an executable, and if so which file extension gets associated with which executable ?

Otherwise, what else could it be ?

Thanks in advance,


A:K-Lite Killed my Vista Desktop

You could try just putting the image back on, occasionally, windows likes to mess up the desktop backround for no reason whatsoever. It's done it to me before, just put it back up is what I do.
It may have cryrupted the image or something like that though.

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I have been using MS Remote Desktop to remote control PC's on my Network, this works fine on the LAN but if I try to remote a PC from outside the LAN (I.e from work/across the Internet) the connection cannot be made.

I am sitting behind SmoothWall and I've setup port forwarding for port 3389 to the PC I am trying to remote control but the connection cannot be made.

pcAnywhere is also installed on the PC and the appropriate ports for this has also been setup in the firewall and remote control is possible using this program so there is not a firewall issue and the port forwarding works fine.

I changed the port number MSRD connects on and reflected this in the firewall but this also failed.

Could pcAnywhere have killed MS Remote Desktop or Windows Terminal Services?

I have tried everything but I simply cannot get MSRD to connect to any PC from OUTSIDE the LAN.

Any ideas???

A:MS Remote Desktop killed by pcAnywhere??

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I had finally diagnosed my problem as a "rootkit".

I had the Gromozon...all the "symptoms" and files were present.

I had posted here...three times with no help...run the MRP and then rx'd the rootkit myself...

from http://www.prevx.com/gromozon.asp
the http://www.prevx.com/gromozon.asp rootkit removal...seemed fine after reboot.

boots ok, desktop and stuff looks fine...FOR A FEW minutes...then POOF!

First Text goes, all desktop explorer and folders. BLANK!

Any attempt at ctl-alt-del or task manager...even from cmd line results in more destruction...loses all icons, messages and commands.

every program run even cmd.exe has error box...BLANK with no choices, text or images...

am I screwed...?


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Hi, I just bought a new acer laptop for my partially sighted friend. It came with 8.1, I'm setting it up for him so I brought it home and immediately upgraded to 10, it took hours (my b,band v slow) and in the meantime I installed vlc, avast av and copied a few audiobooks to it, cleaned up desktop, swithched to large icons etc. By 1 am windows was finished, I went to bed. Tonight got home, switched it on, it hung at login for like 50 mins, got to desktop, but no quicklaunch icons and nothing do-able with mouse. eventually I got p'd off and held down power till it switched off. Then re-booted. Now it's really screwed! says boot configuration file is missing info. I made a bootable win10 usb, which works fine in my laptop, but the acer doesn't pick it up. Any way I can get the thing working again without taking it back to shop? It's hard to get there cause of work, plus my mate is just itching to get stuck into T Pratchett audio books!

Any help much appreciated guys, please bear in mind it IS under warranty so I'd rather not void that! Got ubuntu on stick too, it doesn't boot into that either.


A:Acer aspire laptop 24hrs old. killed by win 10 upgrade!

Welcome to the forum the USB should work have you set it in the bios to boot USB first? When it does boot can you get to task manager by pressing cntl alt del then we could run things

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Hey guys,
after upgrading my Toshiba Port?g? Z20T from preinstalled Windows 8.1 to Windows 10 (using Windows Update) I cannot create a recovery USB stick (using Toshiba Recovery Media Creator) any more. After starting the Toshiba software and confirming administrator rights I get the message ?No HDD recovery area! The Toshiba Recovery Media Creator cannot be launched.? (Here in German: ?Kein HDD-Wiederherstellungsbereich! Toshiba Recovery Media Creator kann nicht gestartet werden.?) Before upgrading to Windows 10 I successfully created a recovery USB stick from this computer.
I did not format or re-partition the disk. This is the current partition list, created using DISKPART:
Partition ### Type/Typ Size/Gr??e Offset
------------- ---------------- ------- -------
Partition 1 Recovery/Wiederherstellun 1024 MB 1024 KB
Partition 2 System 100 MB 1025 MB
Partition 3 Reserved/Reserviert 128 MB 1125 MB
Partition 4 Primary/Prim?r 226 GB 1253 MB
Partition 5 Recovery/Wiederherstellun 450 MB 227 GB
Partition 6 Recovery/Wiederherstellun 10 GB 227 GB
There are three recovery partitions I have not touched at all. Windows 10 is on the ?Primary/Prim?r? partition, which is the only BitLocker-encrypted one. (I did not find any evidence, that Toshiba Recovery Media Creator has a problem with BitLocker, and I don?t want to switch it off.)
I have installed the latest Version of Toshiba Recovery Media Creator.
Is the software working on your Windows 10 computer?


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I did not update to Win10. I started Win7 and then Firefox 2016.07.31. and found. All my desktop shortcuts have been eliminated, only the standard MS icon are shown. Task bar was moved from top to bottom. File Explorer's "Desktop" does not show the desktop I used to have one day ago. DesktopOK lost all stored layout data and its shortcut, (like all the other shortcuts I made), has been removed. The desktop picture has been changed.
In Firefox all book marks were eliminated.
Downloads folder is empty. Document folder is empty.
There is much coincidence with MS ending WIN10 free.

Who was it?

A:Who killed desktop layout, eliminated bookmarks, documents, downloads

Win 10 have nothing to do with these, as like they are killing themselves.

Have you consider that the malware, virus, etc; are active in your computer.

Do you have Antivirus &or Internet security, which may also not working properly.

There are some free antivirus, such as

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Recently I have been getting a lot of popups in internet explorer (which is not my default browser). These come when I am not surfing the internet, at random times.

Also, for a while my desktop background kept changing to this red toxic-symbol and a message telling me that I might be infected. The whole thing was a clickable link, which sent me to another stupid popup with an "ok" and a "cancel", where clicking cancel did not cancel anything - you know the kind I'm talking about.

So I found the files it was referencing, and deleted them all. I started getting error messages every time it wanted to change itself again, telling me it couldn't find some index.htm file or whatever,

So to remedy that I went to display properties -> desktop -> customize my desktop -> web, and deleted everything from that list except "my current home page", and that problem seems to be gone for now - EXCEPT

I can no longer change my desktop configuration to EXACTLY the way it was before. I can pick any OTHER image, and I can successfully stretch, tile, and center it. I can also stretch or tile the image I had before, BUT I cannot center it, which is the configuration I had before. If I try to, the whole desktop changes to black.

Also, my internet seems to have died completely through this process, I have a linksys wireless-G receiver, and nothing I do will bring that back. I am this post from a different computer, transferring instal... Read more

A:Winxp desktop background changing on me, internet killed as well. DSS log enclosed

Hello and welcome to TSF

Apologises for the delay getting to your log. The helpers here are all volunteers and we have been very busy lately. If you are still having malware problems, follow instructions below.


Please run Deckard's System Scanner once again, this time using these instructions:

Click the Windows 'Start' button > Select 'Run' - then copy/paste this into the run box & click OK

"%userprofile%\desktop\dss.exe" /config

Click on Extra Log and tick all boxes below that.

Click Scan!

When finished, it shall produce two logs for you. Post those logs in your next reply.

Logs Required
C:\Deckard\System Scanner\main.txt
C:\Deckard\System Scanner\extra.txt<---Attached

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Hi All,

It's been a long time since I posted but am back.

Adaware - free version - recently offered me an upgrade. I did so but wasn't impressed with the new version and used the System Restore function to back it out (thinking that would take me back to previous Adaware build without totally uninstalling it).

However I now cannot get onto the internet using Firefox, IE or Google Chrome.

Also my internet icon at the bottom shows the two console screens but without the globe sign that indicates an active internet connect.

I've tried reversing the system restore and it tells me it failed due to timing out. And I've tried restoring to an earlier restore point but again it fails due to time out.

I also trying uninstalling Adaware but the installer gives me a message saying it's closing and doesnt uninstall it.

I tried switching the firewall off but that didnt help.

Any suggestions to what I should try next?


A:System Restore to backout Adaware upgrade has killed my internet connection

Some background info and another question.

Background is that I am running Windows Vista on a relatively high spec HP laptop.

It runs pretty well but I've been concerned with the time taken to boot up and shutdown. Often up to several minutes. And I wondered if the addition and removal of different software and drivers had left my registry in a bad way.

I'm going to buy an external hard drive and back up all the current files.

Two questions:

Is restoring the system to factory settings an option? (and then adding back the software I need)

And, given I'm doing work on the laptop anyway is this a good time to upgrade to Windows 7 and ditch the dreaded Vista?


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can I just upgrade my desktop only change the motherboard, CPU, memory only. I want to keep the case and harddrive and DVD rom. Also, can I keep using the exiting windows OS and all file in my old harddrive ? will the old window XP in my old harddrive find the new hardward ?

Hope someone can help
thanks everybody.

A:upgrade my windows XP desktop PC question ?

Hi and welcome to TSF.
First, I've removed the link in your post as advertising is not allowed.
Yes you can replace those parts, although you will almost certainly have to revalidate your Windows but this is a fairly straightforward process and can be done over the 'phone.

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I Upgraded Windows 7 Home Premium 64 to Windows 8 Pro. Windows 8 now boots to the "Start Page" then a couple seconds later goes to the Desktop. This isn't something I configured it just does it. I do have Start8 from Stardock installed but it isn't configured to go to the desktop on boot either.

Any clue how I can stop this behavior and have Windows 8 stay at the Start Page on Boot?

A:Windows 8 Pro Upgrade boots to Desktop

You are probably starting a program at boot that causes the start menu to lose focus. Pretty much anything that opens a window will cause this, even most splash screens.

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Hi, I spent countless hours and download allowance trying to upgrade my Inspiron 580 desktop from Windows 7  to Windows 10 - this after the initial checks told me that is was compatible (last year).
After going over my data allowance three times, I had to stop the automated Windows updates (Win 10) and contacted Microsoft Support - they tried various time to assist via remote control, without success - and only yesterday the ninth differend MS Customer Support agent checked if the Inspiron 580 is in fact (still?) compatible for a Windows 10 upgrade.
Imagine my surprise and frustration, when she sent me a link that my desktop PC was not compatible - hence my note here now: Anybody can give me hints and tips how to successful upgrade to Win 10, which drivers to look out for (which I might need to change) and what else I need to be careful of.
Thanks for any help and advice!

A:Can anybody help me how to upgrade Inspiron 580 desktop to Windows 10?

Press [Windows] and [ r ] and type in msinfo32 and press [Enter]. Ensure your Legacy BIOS revision is A07. If not update it to A07:
Once your Legacy is up to date. Clean Install Windows 10 RS1:

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can I just upgrade my desktop only change the motherboard, CPU, memory only. I want to keep the case and harddrive and DVD rom. Also, can I keep using the exiting windows OS and all file in my old harddrive ? will the old window XP in my old harddrive find the new hardward ?
Hope someone can help

A:upgrade my windows XP desktop PC question ?

Maybe, depends on the upgrade. Backup your files however. It won't delete anything if you upgrade, but it may not work correctly cause you will have different motherboard drivers to deal with. It will most likely work, but with old drivers still in the system cluttering up your hard drive.

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I got a flashing desktop (goes black and desktop) after upgrading to Windows 10.  After logging in, it is fine for about 10-15 seconds, then it will start flashing. I couldn't do anything - click on anything except CTRL-ALT-DELETE to go to Task Manager. I did the upgrade 2x already. Before my first attempt, I did not do anything with my PC - I did not do any driver updates. When I got the flashing desktop after ugrading, I panicked and immediately rolled back to Windows 7. I was able to get to the Recovery window during the 10-15 seconds time frame right after logging in. Thankfully, it went back to Windows 7. After the first try, I read a little bit about the similar issue and so I tried some of suggested solutions - to update drivers on my PC, to disable Windows reporting services (While on Win 10), to try to go to Safe Mode. So I tried again. I updated all the things I can update (drivers mostly) before the upgrade. Did PC Clean up. I got the flashing desktop again. It's the same. So while, it's flashing, I tried to disable the Windows reporting services which is very difficult to do with the flashing desktop. It did not do anything obviously. So I went to Safe Mode. After booting to safe mode, I got the normal desktop screen for about 5 seconds but a blue window quickly flashed then the desktop on Safe Mode just turned black, with only the mouse pointer visible. So, I rolled back to Windows 7 again. I don't have a lot of stuff/programs on my ... Read more

A:Flashing Desktop after Windows 10 upgrade

The only thing that solved the issue is resetting my machine while keeping my personal files. I never figured out what really caused it. So, after the upgrade while the screen is flashing, I was able to reset the PC. 

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Is it possible to upgrade on this PC, from Vista to Windows 8 and then to Windows 10 or is the PC too old for these upgrades?  Thanks!

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Ok so I have a 4 year old laptop that had Windows 7 Ultimate on it. It is a Intel dual core computer with 4GB of RAM.
I left it over night to download and install the SP1 patch. I wake up this morning and sign in, it shows a black screen and in the upper left it has "Setting up personalized settings for: Windows Desktop Update"
I thought that this might take some time so I left for about an hour, now I am back and this screen is still there. I fear that it has broken itself and that it is broken. Is there a way to fix this issue?

A:Windows 7 SP1 Upgrade - Stuck at Windows Desktop Update

Can you open Task Manager while in that "Setting up personalized settings" Window appears? (Shortcut for Task Manager: Shift + Ctrl + Esc)
Then, you can terminate some processes that stuck Windows from continuing its work."Everything we do is dictated by motive."

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I have upgraded my PC to windows 10 and no longer had magic desktop on my pc. I downloaded a new version but it is asking for an activation key. Is there a way of reinstalling this software wihout having to purchase a new licence?

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I have a Acer Desktop AX14206-U5832 i got a mesage from Microsoft that I can not upgrade to Windows 10. The Message reads: This Mfg. Hasn't made your display compatable with windows 10. So I am guessing I need a new video card and maybe more. It says My video card is a NVIBIA GeForce G150SE NForce 430. So can I change my video card in this model??? What video card do I need???? Is there more that needs done?? I am not a technical wizzard!!

Go to Solution.

A:Can't upgrade my Acer Desktop to Windows 10 Pleas...

Yes, you should be able to add a sparate video card in, replacing the NVIDIA GeForce 6150 SE that's built into the motherboard. IIRC there is one x16 slot and one x1 slot.

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When windows 10 was installed the dvd drive did not exsist  or work.    i was told that HP did not upgrade the drivers for my unit  HP Pavilion p6654y Desktop PC  to be compatiable with windows 10.    I would like to find out if the issue still exists  or can i migrate to windows 10.  Thank you all for your kind assistance  and quick response.

A:HP Pavilion 6654y Desktop PC with windows 7 can i upgrade...

Hi: HP will provide no driver support for any PC made before August of 2013. http://support.hp.com/us-en/document/c05195282 Your PC's release date was 06-Aug-2010. Now if that was the only problem you had when you upgraded to W10 the last time, and you want to give W10 another try, you may want to go through the resolution steps at the link below, should the DVD drive turn up missing again. Normally, Resolution #6 takes care of the non-existing DVD drive. https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

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HiI have a Pavilion desktop purchased in 2011.Intel (R) core (TM) i3 processor, 4GB RAM, 64 bit.Since upgrading to Windows 10 I am experiencing problems with video and audio.The graphics card is an Intel(R) HD Graphics card ( dated 26 November 2012)  and sound is a Realtek High Definition Audio card ( dated 19 June 2012).I've tried updating their drivers through Device Manager but windows tells me I'm on the latest versions.Can anyone advise if there are any later, Windows 10 compatible, drivers for these cards and where I may find them?thanksIdiens 

A:Pavilion Desktop - Windows 10 upgrade - new drivers

Hi: There wouldn't be anything you can do about the graphics driver. If you have issues with the graphics, like W10 and like your PC, if you can, install a graphics card that works with the power supply your PC has, and W10. You can update to the latest audio driver below.  Accept the agreement.  Download and install the 2nd driver on the list for 64 bit. http://www.realtek.com.tw/Downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT... Definition Audio Codecs

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Windows 10 upgrade wizard keeps telling me that my system is not ready because they are working with partners and will notify me.  This system has no special modifications or software changes.    It has been in this state since Windows 10 has been released.

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A:Pavilion P6520f Desktop won't upgrade to Windows 10

That's strange! Try using this link instead http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install. It also gives steps on how to use the Media Creation tool and gives a link to download the tool that should work for you.  Keep me posted!

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I have a Acer Desktop AX14206-U5832 i got a mesage from Microsoft that I can not upgrade to Windows 10. The Message reads: This Mfg. Hasn't made your display compatable with windows 10. So I am guessing I need a new video card and maybe more. It says My video card is a NVIBIA GeForce G150SE NForce 430. So can I change my video card in this model??? What video card do I need???? Is there more that needs done?? I am not a technical wizzard!!

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A:Can't upgrade my Acer Desktop to Windows 10 Pleas...

Yes, you should be able to add a sparate video card in, replacing the NVIDIA GeForce 6150 SE that's built into the motherboard. IIRC there is one x16 slot and one x1 slot.

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I manually upgraded to the W10 anniversary upgrade. Since then I have a "Windows10 Upgrade" shortcut icon on my desktop from the file "Windows10UpgraderApp.exe" in the C:\Windows10Upgrade folder.

Now that the upgrade is all done and history, do I still need this icon or even the C:\Windows10Upgrade folder on my pc?


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I have a Acer Desktop AX14206-U5832 i got a mesage from Microsoft that I can not upgrade to Windows 10. The Message reads: This Mfg. Hasn't made your display compatable with windows 10. So I am guessing I need a new video card and maybe more. It says My video card is a NVIBIA GeForce G150SE NForce 430. So can I change my video card in this model??? What video card do I need???? Is there more that needs done?? I am not a technical wizzard!!

Go to Solution.

A:Can't upgrade my Acer Desktop to Windows 10 Pleas...

Yes, you should be able to add a sparate video card in, replacing the NVIDIA GeForce 6150 SE that's built into the motherboard. IIRC there is one x16 slot and one x1 slot.

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I have been having pop-ups on my computer for a little over two weeks now, I've tried to block ports on my firewall (Comodo), scan with my antivirus (Avira), and block sites in IE. The pop-ups open in IE, which helps me a bit as I use Firefox, so I just blocked IE on the firewall, but it will still open up a 'blank' IE window very often.
One of the sites that comes up starts with adtrt.com and is about 6 lines long. I ran HijackThis and fixed two empty file entries, and three unauthorized trusted sites that all had the words "mirar" and "search" in it. On my Active Connections page of the firewall, it shows a bunch of ports that send info from Firefox whenever I change pages, and three suspect applications are listening on tcp at all times: two svchosts, one at 135 and the other at 2869, and one named system thats listening on 139.
After fixing the previously mentioned sections on HijackThis, I restarted my pc and scanned with Avira, and its still here.Below I've included my current HT log, and I've already got Combofix, which is ready to go (I've disabled some services, maybe system restore ones, I can't remember). Any explanation of my symptoms and hopefully some solutions would be greatly appreciated, I'm about to go angry german kid on this thing.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:07:35 PM, on 2/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7... Read more

A:Pop-ups killed my killed my processor and raped my RAM


Just about an hour ago, I think the virus is stepped up its game. When I tried to shutdown, I got a firewall message saying that a file in system32 called '~.exe' was trying to create a new file or directory. It couldn't identify the application it was associated with as being MS or safe, so I blocked it, based on that and that the file name it tried to create was a bunch of random letters. As it continued to retry but with a new created file name, I went and added it to my blocked applications list. Once I did that, no more alerts. On the other hand, now when I try and run an application, it says that It can't be accessed, and perphaps because I don't have appropriate permissions. When I tried to open Run, it tells me that it can't create a shortcut there, and would I like one on the desktop. I said no, which left me with nothing, and once I re did it and said yes it made one with a name and target of '&Run' (is that a normal path for Run?).
Further, most icons or pictures that aren't already open (i.e. the desktop and start menu programs icons) won't display if I view them in a Windows type view.
Please help! I'm fearing for the worst!
Edit: I forgot to mention, I can open control panel, haven't tried to run anything tho because i think my firewall may be blocking exe's, I can't tell tho because I can't open the information box to read up and Idon't see why it would be (unless... Read more

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I attempted to do an in place upgrade. After the upgrade was apparently complete the screen went black and there was no activity. I waited a bit, but no change; so I decided to force reboot my computer. I entered safemode and received a message about the upgrade not being successful and rollback process taking place--but then I received additional bad news: the rollback was not successful.

Now when I attempt to boot into Windows 7 I cannot access the desktop, only the following command prompt:


If I boot from my Windows 7 DVD, the first thing that comes up is a screen that says "Windows Boot Manager" It then tells me to choose which operating system to start, but only one is listed:

Windows Setup [EMS Enabled]

If I choose this I get the usual "Windows is loading files..." screen and am taken to the main Windows Install. I tried all the repair options; none has any effect.

I have been able to find very little information on this problem on the web, and no solution; the few threads I have found on the subject have led me to the conclusion that my best option right now is just to do a clean install.

I have two partitions on my disc, my main system partition (C) and a data partition (D). It looks like the Windows Installer took the letter D for itself and has created its own partition, called "Windows Setup Rollback."

One complication is that, although the upgrade failed, it used a sizable amount of space o... Read more

A:windows 7 upgrade and rollback both failed, no access to desktop

Boot into the installer and look at the partitioning on the Drive Selection Screen. Your data partition should still be there. You can browse in using the installer to Explore the data to confirm it's there or Copy & Paste - in Windows Recovery Console.

As you've found this is not a rational backup method. Your files should always be backed up externally, even to the cloud using the 7gb which comes free with MS Skydrive, which can also Sync Any Folder to Your SkyDrive Account | PCWorld

Once your files are secured I would choose the System Reserved (100mb) boot partition and Win7 partition to delete using the Installer's CUstom Drive Options, then create a new partition there for install which will also create a functioning boot partition for the Clean Install Windows 7

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I just joined this forum today, so I am brand new.

Both my desktop and laptop were Windows 7 systems that I successfully updated over a year ago to Windows 10.

The desktop never changed the version showing when I use the winver command - still Windows 10 Build 10240. The system was an upgraded desktop purchased on ebay from a company that refurbs and upgrades the computer.

I tried to upgrade both of them to the new Anniversary version of Windows 10. The laptop updated perfectly the first time. It is also a HP system. The laptop version shows 1607 OS Build 14393.82

I have not had any errors.

I am not a hardware person, so I spent a long time researching how to run reports to answer the questions for the System Specs. I am attaching the reports from SiSoftware Sandra and CPU-z in case I did not correctly report some of the details.

I hope that someone can help me.

If not, can you tell me if I explained this well enough to ask Microsoft for help? I am a bit intimidated by that.

Thank you so much in advance,


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I've been having problem to use IE 10 Consumer Preview version (10.0.8250.0) to go through the individualization page (http://drmlicense.one.microsoft.com/indivsite/en/indivit.asp). Will it be fixed in next release?

Without it to upgrade the Windows Media Security Component, there is no way I can play DRM files in Windows 8. Any suggestions?

A:IE 10 Desktop vs Windows Media Security Component Upgrade

Originally Posted by Dale

Any suggestions?

Hi, welcome. Yes, don't ever support, purchase, or otherwise add to DRM propagation.

What issue are you having?

You can check Windows Media Player to enable to send the unique id, instead. Options | Privacy tab

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I have been all over the net searching for this issue. I stopped here because over years I have got lots of good intel from Bleeping Computer.Com. I have also went through the othe post here with same problem.Did not want to post in that thread. I have a self built tower
Gigabyte 970A-UD3 mobo
Phenom II 955 BL cpu
Sapphire HD6950 graphics Card
Win 7 Ultimate SP 1 x64, all updates,legit.
Here's what I have tried: Tweaking.com all in one 3.4.1(newest) ran in safe mode with networking. reset registry permissions; reset file permissions; repair windows update. did this 3 different times. I also ran sfc /scannow from inside that program and with elevated cmp.
There were errors that could not be fixed on first run before I seen the "Tweaking.com program" from here and Microsoft forums I'm thinking re do all and post logs if any one is available to help. I have google drive and now the onedrive.
I have tried many things now for week or so. I had errors on all three pc's. 2 laptops. My laptop that had Windows Ultimate x64 that I put on it because the HP operating system on it was totally screwed from kids using it etc... It had same error, 80070005, on it I restart it and cut everything from software distribution\downloads folder and put in different ex hdd ( just in case). This pc had 14 failed attempts at upgradeing to Windows 10 home.
After the removing all stuff from download folder, a restart along with a elvated cmd to start windows update " wuauclt.exe /updatenow " ( I'm prett... Read more

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When I upgrade my Windows 7 to Windows 8 is the desktop I see in Windows 8 my Windows 7 desktop or a blank Windows 8 desktop?

A:Windows 7 desktop after Windows 8 upgrade

Found my answer. The Win 7 desktop is replaced with a blank Win 8 desktop.

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I work as a janitor at a church and they have asked me if I could upgrade one of their desktop computers from Windows 7 to Windows 10. I told them I would get back to them about that. I don't have the computer yet so I can't offer any specs on it, but I do have a little bit of info on it - see paragraph below.
My question is this: the computer came with Windows 7 and still currently running Windows 7. I would like to do a clean install of Windows 10 on the machine and I do have a Windows 10 ISO fill on a USB flash drive (1803) version that I could use to do the upgrade. The computer does have a Windows 7 product key on the case, so if I was to do this I could enter that product key at the time of installation but was wondering if that product key would be accepted for activation of the Windows 10 upgrade? I want to be sure I am not committing any piracy stuff here and want to be perfectly legal. I am not interested in doing this unless it is perfectly legal. Your help would be appreciated.

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July I tried to install Windows 10 on my Alienware desktop. Big mistake. It didn't download right, didn't install, however, now I can't activate win 8.1 or 10.
Dell has been no help, Microsoft tried but once they left remote and I did a restart the computer said can't do the updates and reverted to whatever mess there was.
Dell keeps asking if I have OEM. Now I'm not computer illiterate but this is new to me. Microsoft said my OEM had been activate 20 times. Um by whom? I didn't do it.
I have s very expensive pet rock at this point. Please, HELP

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Hello All,
I installed the Windows 7 7000 beta just to try it out, but now I need the PC for another task and I need to install Windows 2003 server, I am unable to do that, I did low level format and when I start the install it gets to where it says starting windows and I press ENTER to start the installation but I get an error saying "Disk not found" I fromated the drive as a system disk, I tried all Windows XP, 2000 and 2003!! the only thing I can Install again is Windows 7.
I need this Machine ASAP, please any ideas are greatly appreciated.

A:Please Help, Windows 7 killed my HD

If you have a SATA drive then you need tio have a look at http://forums.techguy.org/windows-vista-7/583697-guide-installing-xp-win2k-after.html

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I've just changed from Windows 7 to 10 and have been happy with the improved response and speed . However I've noted that my Windows Live Mail has changed in that it no longer automatically saves E mails on which I am working as a draft . The heading at the side still include Draft but nothing gets put there and I can't find an icon saying save as draft . Am I missing something very obvious ??

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) D CPU 3.40GHz, Intel64 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 3070 Mb
Graphics Card: Microsoft Basic Display Adapter
Hard Drives: C: Total - 953316 MB, Free - 762234 MB; F: Total - 2861578 MB, Free - 831911 MB;
Motherboard: Dell Inc., 0HJ054
Antivirus: Windows Defender, Disabled

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So I updated my Windows Vista SP2 and when I restarted my computer a black screen with "Error loading operating system" displayed in the corner. I tried to got to Adv. Boot Options, I looked in the BIOS and my HDD is being recognized, and I attempted to use the Windows Vista DVD, but after "Windows is loading files" It just goes to a black screen. Any help, I am trying to avoid having to buy a new HDD because I just bought an Xbox 360 and don't have enough money (I'm 13, but I am very geeky)

A:Windows Update May Have Killed My HDD

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Can someone please help as this is seriously irritating me.
I updated to 8.1 recently and have had nothing but problems. Start up is slow, I get forced restarts due to errors, fire fox freezes, games freeze and generally the laptop is slow.
I have tried reinstalling graphics drivers and other programs but no luck. Please help

A:Windows 8.1 has killed my laptop

Hello Baldy, and welcome to Eight Forums.

I would recommend to refresh Windows.

Refresh Windows 8

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Everything was fine. I installed a fresh copy of Windows 7 on my C: partition a couple days ago, while keeping important data (family photos, videos, etc.) on my D: partition, and everyting went off without a hitch. For the last couple of days I've had no problems. Then this afternoon, I shut down the computer and start it up again an hour later and the D: partition has totally disappeared to be replaced with "free space." The partition had been totally obliterated without warning or explanation - it's just gone. I made the mistake of going into the Disk Manager and reassigning the letter to the partition in the hopes that would fix the problem but now Windows wants to reformat the drive (which I have not allowed since I want to recover the data some how). I've been using and upgrading Windows since the Windows 95 days and I have NEVER, EVER seen this happen. I tried using Partition Wizard as it advertised a partition recovery tool but have not had success with it and I'm now thinking I'm going to have to drop a some money into a more robust data recovery option.

If anyone has any ideas I would sure appreciate it. I'm not really expecting any good news and am really posting this as a warning and to document that there is something very strange going on with this Windows 7 OS. I have never seen a version a Windows nuke a partition without warning, notice, or explanation while giving no recourse other than to turn to third party vendors who exist for these very reas... Read more

A:Windows 7 Killed My Partition

Try using this I have had good experience with it

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

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I Tried Windows XP SP3 Release candidate a month or so back and then it killed my Internet (ADSL) so I uninstalled it. I reported it to Microsoft who said they would look into it. Needless to say I tried installing the final version of XP SP3 last night and Guess What !?? It killed all email and Internet access again. Does anyone know of a Work around for this. I am using a Marconi Based Router via ADSL internet access. All appears fine on the Router but something in Windows gets hosed. Any Suggestions anyone ??

TIA mtech61

A:Windows XP SP3 Killed all Internet - HELP !

A release candidate they(Microsoft ) is not likely to take a very active look into since it is in beta form however a final release they will take more active part in. I would suggest to report it again to them and send them as much information on your computer as possible.

For trying to diagnose this we would need a lot of info (the same Microsoft would need) and a knowledge of what is in service pack 3.

Have you tried to re-install the networking connection, router/modem since you installed SP3?

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i had to replace an install of XP x64 with x86 (32bit version) on another partition, and well yeah, its changed my boot screen so no option to boot win7... i followed some advice to boot from the windows 7 disc, and select repair your computer.. and then run command prompt and type the commands 'bootrec /fixmbr' and 'bootrec /fixboot'... both commands seemed to have worked, but on a restart.... straight into XP. Ive searched fairly hard, the only other option ive seen was purchasing some software to fix it. Surely theres another way? any help appreciated.

Edit: lol ok, ive got it booting back into win7 by repairing the start up... which is great!! but now theres no option to boot in XP! aghhh!! lol any ideas?

A:Killed Windows 7 installing XP

Did you try booting the install disc of Windows 7 and doing a startup repair?

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