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T480 Using a mechanical dock. No usb after all firmware updates and drivers.

Q: T480 Using a mechanical dock. No usb after all firmware updates and drivers.

Hi I cant seem to locate a fix for my lenovo t480. I cannot get any usb ports to register through the dock. I have tried reinstalling usb drivers through device manger, updating dock firmware, updating all lenovo system drivers , changing power adaptor through the dock and re seating it multiple times. I have other t480's that work on this dock. The usb's work fine on the actual laptop just not the dock. Any help would be apreciated. Thank you!

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RELEVANCY SCORE 200
Preferred Solution: T480 Using a mechanical dock. No usb after all firmware updates and drivers.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 87.6

Dear all, having just updated my the firmware of my Ultra Dock (40AJ0135EU) via Lenovo Vantage to V5.0.6.1, there is now something truly wrong with the power supply; on startup, I am greeted by the famous "low wattage" screen and when using windows, the battery is slowly drained (Lenovo Vantage claims that a 25 W USB-C adapter would be connected instead of the 135 W one). The issue never occurred prior to the firmware update and consistently shows up for any other power cable (trying several ones, including 90 W). So while the "low wattage" screen is annoying, the more severe issue is the constantly drained battery which makes using the dock basically impossible over time. Any ideas? I did not find a way to undo the firmware update - or is the recommendation to wait and hope for yet-another firmware update that (may) solve the issue? Maybe someone has a similar issue and a better / working solution Thx!

A:Low wattage issue T480 after dock firmware update

 By chance did airplane power mode get turned on? The only way I know to check this is in the Lenovo "Vantage" tool 

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RELEVANCY SCORE 87.6

I am using a T480 with the TB3 dock and 2 external monitors.My problem is my screens go black for a couple of seconds every x amount of time. I've updatad all drivers found under the Display and Video graphics section Drivers T480I remember when updating to Intel Thunderbolt Software for Windows 10 (64-bit) - ThinkPad T480, T480s, X1 Carbon Gen 6 - 1.41.565.0I received the following screen:(I did get 2 Thunderbolt SW apps in my start menu and uninstalled the one which was visible via add/remove programs) These updates did not resolve my monitor issue.I later on noticed there is a new TB3 Dock FWWhen I wanted to make the update I got the message the TB SW had to be above 17.4.77.400. (the version insalled and active was 1.41.565.0) I reinstalled TB SW 17.4.78.500 and performed the TB3 dock FW upgrade. Now I am in the situation I do not have a Thunderbolt SW application to allow/select TB devices to connect.V1.41.565.0 seems to be a new DCH driver. reverting back to the legacy driver 17.4.78.500 is not somethig I should have done.It seems the DCH driver came with it's own Thunderbolt SW application, which is no longer available. Is there a procedure to completly reinstall the DCH driver including the Thunderbold SW or revert back to the legacy driver with Thunderbold SW (which now states the application is not in use anymore) Thanks!

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RELEVANCY SCORE 72

I moved on to T470 after my wonderful (and still functional) T430 is deemed heavier and slower. Since I use my T470 as a working laptop, I need a docking station for the T470 so that I can avoid connecting the bundles of cables and charger everytime I step into the office. Several options come into the search criteria, mainly the USB3.0 and the mechanical dock. Just to clear my doubts, if I use the USB3.0 dock, do I still need to connect a charger? Alternatively, if I just buy a mechanical dock, would it be a all-in-one solution? Thanks in advance!!

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RELEVANCY SCORE 66

Hiis there a benefit of the ultra dock 170w for L570?https://s3.amazonaws.com/isby/lenovopartnernetwork.com/upload/4/docs/presentation-thinkpad-docking-s... I?m interested in 3 things -  1) I want external display digital UHD @ 60Hz & analog FullHD @ 60Hzthe dock offers that, and no more at 60Hz, and to my understanding disables the built in laptop graphics ports, which also offer that - so what?s the benefit? 2) I want good amperage on usb 3.0 ports - does the 170w dock offer more power via USB than built-in laptop ones? 3) Does it disable the built-in USB? Thanks! 

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RELEVANCY SCORE 61.6

Hi guys, I have a ThinkPad T480 combined with a Pro dock (side). I was hoping to use 3 external monitors (not including the laptop screen). The pro dock only has 2 display ports and the laptop has a HDMI port which i was hoping to all use to get my 3 displays.My setup is 2 VGA external monitors to display port adapters and 1 hdmi monitor to the laptops hdmi port directly. 2 display port monitors display fine, however the HDMI display goes black. If i un dock the laptop, the HDMI monitor works.Can i not output all 3 at the same time, i know the laptops chipset allows 3 monitors.I was thinking of buying a USB C to HDMI adapter for the 3rd monitor, maybe this would resolve it? thanks in advance

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RELEVANCY SCORE 61.6

I have a user with two LT3053s (2560 x 1600) and his previous T440 + Ultra Dock (I believe) supported the full resolution at 60 Hz (again I believe).  I upgraded him to a T480 and our standard Type-c dock that we deploy limited the screens to 1920x1080 @ 60Hz.  After this and complaints from the user of headaches from the drop in resolution we purchased a TB3 Gen 2 Dock and even after plugging the dock in to the actual TB3 port on the laptop (not the top type-c port) we are having issues with not all of his devices working, namely the kb+m. Any ideas here?  Right now we are running it with the 135W power adapter that it came with, but there is also another power adapter available that did not come with the unit we purchased.

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RELEVANCY SCORE 60.8

I'm using a Razer Trinity mouse, and it works fine, as long as I plug it directly into the laptop's USB port. If I try to use any sort of USB hub or switch (I've tried three different hubs -- each with a different set of USB cables) the mouse cursor randomly freezes on screen for about one or two seconds at a time. I tried installing the Razer Synapse 3 software on the laptop, and turned off the mouse lighting (to reduce power usage and rule that out), but that didn't help. I've also: -updated all drivers/bios via System Update-installed all Windows Updates-tried all three Windows power profiles

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RELEVANCY SCORE 60.8

Hi.  Hoping that someone can provide a little guidance, and show me where I must be doing something wrong. T480 (20L5 model) running Windows 10 1709 (Core i5, 8th Gen Intel)Thunderbolt 3 Dock (40AC model)Installed Thunderbolt Software is:  17.3.74.400System BIOS is:  1.12BIOS Thunderbol setting:  Security Level - No Security When I connect the dock to the laptop via Thunderbolt 3 connector, the laptop DOES draw power.  So I know that it basically works.What it does not do is anything else.  Connecting ethernet, usb keyboard and mouse, or even VGA monitor has no results. Des anyone have any suggestions about what I might be doing wrong here?  Other settings to check?  Or am I possibly dealing with a faulty component? Thanks in advance for any suggestions. Chris

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RELEVANCY SCORE 60.8

Hello,I've just bought T480 with Thunderbolt 3 Lenovo USB-C hybrid dock and my laptop is not charing when connected to dock. External monitor and other devices connected to dock work fine, but laptop even do not recognize dock as charger. It acts like it running completely of battery. Where can be a problem? Thank you

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RELEVANCY SCORE 60.8

Hi. I've read a ton of topics similar to this but haven't found the solution. I have a ThinkPad T480, Pro Docking Station and USB-C Travel Hub. What are my possibilities to connect the 3rd external display?I have tested:Dock DP1 + Dock DP2 + T480 HDMIDock DP1 + Dock DP2 + USB-C Hub HDMIDock DP1 + Dock DP2 + USB-C Hub VGAUnfortunately, Hub doesn't seem to work properly, when connected to USB-C port in Pro Dock. It works fine when connected directly to T480, but I can't do it while the notebook is docked. The lid is closed and set to do nothing both on battery and charging state. Is upgrading to Elite Docking Station my only option?

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RELEVANCY SCORE 60.8

Should it be, or is it possible to use a ThinkPad USB-C Dock with the ThinkVision M14 mobile display? The M14 device is pretty new, so there isn't a whole lot of information on the internet yet. Most descriptions say you can daisy chain USB-C devices and I have all 3 items mentioned in the subject. But when the USB-C dock is connected, none of the USB devices work. I get power, but not USB device functionality. Should this be possible? Thank you.

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RELEVANCY SCORE 60.8

All, Can you use the T480 with the Lenovo Thunderbolt 3 Graphics Dock that has the external GPU.Look for the solution to attach 3 external 2560 x 1440 monitors (DisplayPort and/or HDMI) at 60 Hz. Also would the 40AJ0135US Ultra Dock allow me to use the 2 x DP and 1 HDMI at the same time. Thanks

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RELEVANCY SCORE 60.8

Hi Guys,I have a T480 laptop with a pro dock docking station and 3 monitors i want to try to get working.2 of the monitors are working fine via a VGA > DP adapter. The 3rd i bought a USB-C to HDMI adapter, though i cannot get this to work, even with the other two monitors disconnected.If the laptops undocked and the 3rd monitor is connected to the USB-C port, it works. Has anyone had luck with 3 monitors on this docking station? I have been considering a display port hub, can we use adapters with these hubs ok or does it only work if the cable is solely DP Thanks guys

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RELEVANCY SCORE 60.8

Hi, I have a T480 Type 20L6 Thinkpad (20L6S7PC0J)Today i recieved a Thunderbolt 3 Doc type 40ACMonitor is connected to VGA port.  The only thing it is doing is charging my laptop and providing me display. .All other USB ports are not working. My Keyboard/mouse is not getting detected.  Need a solution.  Regards,Aamir Mehboob

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RELEVANCY SCORE 60.4

 I have a Thinkpad T480 with the Lenovo installed 1Tb SSD. The drive details read as follows:  SAMSUNG MZVLB1T0HALR-000L               3L2QEXA7 From the readme tool, I beleive the Firmware update s/w offered via Lenovo Vantage toolwill update the firmware on this drive to a newer level:  5L2QEXA7 The Readme file has some notes that are a little hard to understand, and obviously I don't want to screw this up:the notes say:D) Need to Remove HDD Password when could not FW update.E) Need to decrypt when you do not get successful to update FW on encrypted SSD. I realize the update tool covers many different SSDs.For my configuration do I need to be concerned about removing the password?I set the password when I received the machine with the understanding that setting the password ALSO encrypted the drive.I hope that I understood that correctly....





If a post answers your question, please mark it as an ?Accepted Solution?!If a post helps you, please click the star to give it a Kudo~~Some years back I worked for IBM, currently I do not work for,nor do I speak for Lenovo or IBM.

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RELEVANCY SCORE 60

Hello,I've got brand new T480 with ThinkPad Hybrid USB-C with USB-A Dock and I'm experiencing USB issues when docked.I have read related topics and they seems to be dead without any working solution. Description of problem:When I docked my T480 for the first time, all USBs (only mouse and keyboard) were working. I had left office for night and when I have returned and docked my laptop again, USBs seems to stop working. I?ve tried to reconnecting dock, powering dock off and unplugging devices or changing USB slots without any success.Only restart of computer seemed to get USBs working back again. BUT, there have been about 5 minute period when USB devices were randomly connecting and disconnecting without any warning.Problem appeared again when I left my desk for 30 minutes without turning off or putting laptop into sleep. USBs were dead again. Only restart helped and it was followed with 5 minute period of randomly disconnecting USB devices again.All other connected devices ? 1x FHD monitor via DP, 1x FHD monitor via HDMI and headphones via front 3.5mm jack are working without any problems and laptop is charging properly as well. My laptop is fully updated via Lenovo Vantage and dock in currently at only available FW. Is there any solution to this? It?s get pretty annoying for laptop that is meant to be docked! And it seems that problem occurs accros multiple ThinkPad Thunderbolt docks.. Thank you

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RELEVANCY SCORE 60

I own a Thinkpad T480 (20L5: Intel UHD graphics, Core i5 8th gen) and since it supports Thunderbolt 3, I want to attach an external GPU and display for light gaming. I see that Lenovo itself has a "Lenovo Thunderbolt Graphics Dock" but does not offer that as compatible with the Thinkpad series. Nevertheless, as Thunderbolt 3 is a standard, I am wondering if the Graphics Dock works with the T480. Did anybody already try that?

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RELEVANCY SCORE 60

We are currently using Lenovo T480 laptops with ThinkPad Thunderbolt 3 Docks (Model 40AC0135US) in our office and frequently encounter the following issues: ? When a user connects their T480 to the dock, their monitors do not display any video? When a user connects their T480 to their dock, their monitors will display video, but USB peripherals (keyboard, mouse) do not work? When disconnecting from a dock, the charging light on the T480 stays lit and Windows shows the laptop is still connected to power and charging? External displays flicker intermittently When a user experience issues with their dock, the only way to get things working again is to shut down the computer, disable the internal battery in the BIOS, and then plug the T480 into the dock and turn it on. However, the issue eventually returns and we have to repeat the steps again. We have also tried the following steps, but continue to see issues:? Run Lenovo System Update and install all driver, bios, and dock firmware updates? Replaced Thunderbolt cable? Change the Thunderbolt Security Level in bios to No Security and Uninstall Thunderbolt Software Most of our laptops are running Windows 10 1709. Has anyone else experienced these issues and know of a good solution?

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RELEVANCY SCORE 60

T480 doesn't boot while dock is attached via USB-CBoth latptop and USB-C dock station has the latest BIOS/Firmware If I boot the laptop without docking attached boots normally, otherwise is hanging on Lenovo prompt to press key in order to interrupt normal startup, laptop keyboard seems unrenspossive. Docking works ok after the windows starts loading

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RELEVANCY SCORE 60

Hey Everyone, I'm having an issue where my dock is somehow affecting my monitor's ability to display at its native resolution. My monitor 1 is "dumbed" down to display at 1920 x 1080 and it refuses to let it display at its native resolution.Do I need a different dock? Thanks,Condor90 Current specs: Laptop: T480 20L5Version: 10.0.017134Thinkpad Thunderbolt 3 Gen 2Firmware: V10011Monitor 1: LG Ultra HDResolution: 3840 x 2160Monitor 2: LG FULL HDResolution: 1920 x 1080Monitor 3: T480 screenResolution 1920 x 1080

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RELEVANCY SCORE 59.6

Grettings all, In our enviornment we've been fighting an ongoing battle with monitors flickering on our T480 and T490 computers using Thinkpad Thunderbolt 3 docks. To try and remediate this we've been installing the updates posted in https://pcsupport.lenovo.com/sk/en/solutions/ht508988. On the T490 models, we've been able to update the laptops without issues as the firmware will run on any computer running Windows 10 1809 or later. For our T480 computers, however, you can only update the firmware on computers running 1809 or older (https://pcsupport.lenovo.com/sk/en/solutions/ht508988). We are currently in the process of rolling out Windows 10 1903 to our users so this is a pretty major obstacle in troubleshooting issues with docks. Is an update planned for this firmware package to acomidate newer Windows 10 operating systems and if so is there an estimate with regards to when it will be released? 

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RELEVANCY SCORE 59.6

I can see support for the MZVLB512 and MZVLB1T0, but nothing for the 256Gb model. Why?https://download.lenovo.com/pccbbs/mobiles/fwnv25en.txt

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RELEVANCY SCORE 59.6

I have a new T480 and Lenovo Thunderbolt 3 dock. I find that often when I close--but in no way shut down--the computer for the night, when I restart in the morning, it completely restarts, so I lose open tabs, unsaved work, etc. I can understand enough of the system event log to determine that the computer always goes to sleep when I close it, then, per the power plan, hibernates three hours later--or at least tries to. The first sign of trouble in the logs comes at the time of hibernation. For example, at 2:37:25 this morning there is the routine Information event, "The system is entering sleep. Sleep Reason: Hibernate from Sleep - Fixed Timeout." This is followed immediately by the warning, "6105 - deauth after EAPOL key exchange sequence". Over the next 5 minutes come two more warnings and eight errors. Then nothing until I start the machine in the morning. One of the first events on restart is the information message, "The last shutdown's success status was false. The last boot's success status was true." It appears to me that this only happens if the computer is plugged into the Thunderbolt 3 dock overnight. To the dock are connected a (gigabit) ethernet cable, a displayport monitor, a mouse, a keyboard, and a pair of headphones. Here is a fuller dump of the error log at the last time it was hibernating, or trying to: Level Date and Time Source Event ID Task CategoryError 7/30/2018 2:41:33 AM Microsoft-Windows-DistributedCOM 10010 None The server {3EB... Read more

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RELEVANCY SCORE 59.6

T480 doesn't boot while dock is attached via USB-CBoth laptop and USB-C dock station has the latest BIOS/Firmware If I boot the laptop without docking attached, laptop boots normally, otherwise is hanging on Lenovo prompt to press key in order to interrupt normal startup, laptop's keyboard seems unrenspossive. Docking works OK after Windows OS start loading

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RELEVANCY SCORE 59.6

Mates, has anyone been able to successfully use a TB3 Gen 2 (40AN) with a T480 (20L6)? I'm looking to run dual 4k monitors at 60Hz over the DP connections. If they are not compatible, it appears I can use the TB3 (40AC) with the T480 using DP1 and TB downstream to drive both at 4k 60Hz, correct? Many thanks for all help in advance!

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RELEVANCY SCORE 59.6

Hi, I have Lenovo ThinkPad T480 with Windows 10 Pro and USB-C Dock. Iam trying use two external monitors of which one is 4K monitor and other standard HD. Iam using Display cables. Seems that 4K resolution is not available at all.With this setup maximum resolution is only 2560 x 1440 when using only 4K monitor and only 1680 x 1050 for both monitors if I connect them both.   Is this really the situation with my setup? Does T480 even support 4K monitor? 

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RELEVANCY SCORE 59.6

I just ordered a T480 for son for college. I'd like to buy him a USB-C "travel monitor" (eg. the AOC 1601FWUX or the Asus MB169B+). These sorts of monitors are only connected by USB-C (for both signal and power). Will that work on a T480? Obviously the T480 has USB-C ports (two of them): 1 x USB 3.1 Gen 1** Type-C (Power Delivery, DisplayPort, Data transfer)1 x USB 3.1 Gen 2** Type-C / Intel Thunderbolt 3 (Power Delivery, DisplayPort, Data transfer)From the stated specs, both have can perform the function of a DisplayPort connection, so I guess that the answer is "yes, this will work." However, the some of the travel monitors state that the computer must support "USB-C DP Alt Mode." I can't figure out whether the T480 supports "USB-C DP Alt Mode." I've searched this forum and the specs, but found nothing specifically on this.  I realize that if I also bought one of the Lenovo Docks, that he could run a second monitor. However, the goal is to use a "travel monitor" which he can stuff in his backpack along with the T480 and won't need anything but a USB-C cable (properly rated for USB 3.x data transmission) to run it. 

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RELEVANCY SCORE 59.6

I have a T480 with Windows 10 Pro connected to a Dell U3415W monitor via a DisplayPort to HDMI cable via a 40AJ0135US Ultra Dock (DisplayPort side connected to the docking station, HDMI connected to the monitor).  While using this setup, I will occasionally (sometimes quite frequently) get black-outs in the monitor for a few seconds and then the display returns without issue.  Its extremely annoying and interrupts my work.  Often, restarting the laptop will help resolve it for a while but it always returns in some fashion. I have run the ThinkPad Docking Station FW updater and it said everything is up to date.  Additionally, Lenovo System Update is 100% updated.  Any suggestions would be greatly appreciated.

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RELEVANCY SCORE 59.6

T480/40AJ0135US dock using Startech MSTCD123HD not working, does this dock support USV-C video out to 3 HDMI displays

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RELEVANCY SCORE 59.6

What is the proper way to undock a T480 from ThinkPad Thunderbolt 3 Dock?Based on previous laptops I was expecting some sort of "undock" button, i.e., to safely remove hardware... Thanks in advance.BR

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RELEVANCY SCORE 59.2

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

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RELEVANCY SCORE 58.8

Hi all, I have a new T480s with a thunderbolt 3 dock.Unfortunately, I'm experiencing a really annoying problem:- when I wakeup the laptop, an USB device (USB port replicator) is not detected.The workaround I found  is to unplug and plug again the power to the dock!Do you know how to solve this problem?Is there a linux command to "wake up" everithing? Thank you

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RELEVANCY SCORE 58.8

Hello, Looking for recommendations for a docking station for Thinkpad T480, with Intel video,  that will support 3 external monitors (all) at 2560??1440 resolution. Thanks

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RELEVANCY SCORE 58.8

When we have a USB Mouse and or Keyboard plugged into the laptop or the ThinkPad Pro Dock (M3F00) it will not boot, it will boot however if we turn off the USB UEFI Bios Support off, then we will have to use the laptop keyboard to logged in. Then the external mouse and keyboard will start working after that.How do we get this to work with the external keyboard and mouse. Seems to be a hit and miss issue with our organization.Added note...Mcafee Endpoint Encryption is also installed, and the system will lock up either before or at the McAfee login screen. Machine Type Model: 20L6S0SJ00Operating SystemWindows 10 (64-bit)Processor: 1x Intel Core i7-8650U Processor(Core i7-8650U)Memory: 2x 16GBDDR42400Operating System: Windows 10 Pro 64(EN:English)Hard Drive: 1x 512PCIeNVMeOPALWireless Network: 1x Bluetooth Version 4.1Ports: 1x RJ-45Camera: 1xGraphics: 1x Intel UHD 620Monitor: 14.0 FHDIncluded Service: Sealed Battery Replacement

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RELEVANCY SCORE 58.4

I've a problem with my T480 (non-s) with the Fibocom L830-EB after installing the newest firmware version 18300.1002.00.01.01.17 und driver.  Since this one new firmware, the L830-EB it is unusable for me due to connection dropouts and even due to L830-EB-device-whole-disappear-issues on system driver level, where only a device-disable-and-reenable on the device manager or a reboot helps then in these cases. The longest stable connection i have had since then is about one minute, after which the problems will occur, in other words it is completely unusable now. Please fix it, or alternately provide the old firmware with downgrade-option. My T480 is running with Windows 10 1809 and Arch-Linux (full-encrypted dual-boot).

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RELEVANCY SCORE 58.4

I have a new consistant problem with my 2 months old T480 ThinkPad.I don't get Ethernet wired network connection (so I have to connect to Wifi connection, when I am docked In the Windows 10, Settings > Ethernet > "Ethernet Not Connected."When I connect the same Ethernet cabel directly to the laptop network port, the I get wired network connection and all works well.(So there is not problem with the ethernet line/cable).Also when connected in the dock, I see the constant green light and blicking orgage light.It is the just the network connection doest not get to the laptop using the usb-c cable from docking box.Some history of my laptop:Recently I had following issue, sometimes almost no docking connectivity after undocking (disconnecting from docking box), and reconnecting (e.g. after a meeting).https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T480-What-does-constent-red-led-light-at...Then after the System updated fixed that issue.The Current version is N24TF14W (from N24TF13W)>detect1810r.exePM Driver version is OK.The interface is checked and the BIOS supports the interface.The TBT_FORCE_PWR is checked and the BIOS supports the function.The PD Controller is checked and the BIOS supports the function.Capturing Current NVM version....The Current Thunderbolt NVM firmware version is 17.01Capturing Current Build ID....The Current version is N24TF14WThunderbolt SW version: 17.4.78.21Checked for 'System Update' only found 'Lenovo Help Center (1 of 1) to update... Read more

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RELEVANCY SCORE 58.4

So I just got a brand new Lenovo Thunderbolt3 Dock Gen2 to use with my lovely T480. The dock works ok but I have a big problem everytime I put my laptop to sleep at the end of the day. In the next day when I wake my machine (by pressing the power button on the Gen2 dock) my system wakes up fine but my external keyboard doesn't work.I have to reboot my laptop to get the keyboard working again. Anyone have dealt with the same problem with Lenovos docks? All drivers and firmwares are installed from Lenovos site and the Thunderbolt3 software (the older app not the new UWP) sees the dock fine. Tried to unplug and plug back the USB keyboard but still it doesn't recognize or work.

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RELEVANCY SCORE 58.4

I have two 27" 2560x1440 60hz monitors that are plugged into the new Pro side-connect dock (40AH) with a new T480 (Intel 620 integrated graphics) in Windows 10 Pro. I can get either monitor to work fine with the dock individually, but trying to run both simultaneously by extending or duplicating the desktop between them seems to fail as selecting either option under Display Settings just makes the primary monitor black out for a few seconds then come back - the secondary monitor stays black.  There's no error msg or popup that would help me investigate further unfortunately. I'm trying this with the T480's lid closed, and I'm running the latest 1.14 BIOS update and latest Intel HD graphics drivers. This setup worked fine on my old OneLink dock and X1 Carbon previously, so I don't think it's an issue with the monitors themselves. Anyone have a similar setup with the new Pro dock that's working?

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RELEVANCY SCORE 57.6

Information to help anyone with a workstation dock ... Lenovo do not well advertise that firmware updates for the workstation dock exist. Eg. https://support.lenovo.com/gb/en/documents/acc100247 I found this by chance and most of my problems have gone away.  At boot up, or if my external screen blanked it usually took a screen power off/on cycle to get Windows to recognise it again. And .... Lenovo Companion / System Update do NOT detect the dock so you do NOT get offered new firmware updates.  Are you listening, Lenovo ??

A:P50/P70 Workstation dock firmware .... does not u...

Hi.
 
I think that your suggestion is very valid for the Lenovo Companion tool.
 
"Enable the Lenovo Companion Tool to also find updates for the Lenovo docks firmware".
 
There is a way to post some feedback to the Lenovo Companion team. The tool give you this link when you press the feedback button.
https://lenovocompanion.uservoice.com/
 
Regards
Martn.

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RELEVANCY SCORE 57.6

Hello.I`ve got Lenovo T480 with some problems.1 : After undocking and using laptop for some time the blank screen just shows and nothing you cant do, only do a HARD SWITCH OFF, and then switch on again. After that is ok. I`ve got it 2 times, laptop is no more than one month old. There is no specific way when it shows, just unplug the dock, have some apps turned on and BOOM, blank screen and cant do nothing but hard switch off. 2. When i`ve got plugged USB -C Dock from Lenovo to T480 it doesnt see a network via Ethernet cable, anything else is working good with dock (i mean external screens or some USB stuff) but only network is not visible by T480. Windows 10/Updated drivers and BIOS as wellMaybe some Lenovo stuff just crashes it? I mean Active protection or something?Cheers  

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RELEVANCY SCORE 56.4

Hi, i have a T470 that connects to a UCB C Lenvo thunderbolt dock, occasinly it requires the firmware to be updated (i done this last month) however it is erroring again saying i need to conncact my pc manufacturer for new firmware, i have just checked and there is no new firmware on the lneovo website, i installed all the latested packages that were there, does nayone know where i can get the new firmware and if there is any workaround? The dock is not showing as connected in the dock software window, however the dock light goes from yellow to white when i polug it into the laptop, so it does see the connection they just cant talk to each other. Thanks 

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RELEVANCY SCORE 56.4

I have a W541 and it always worked well with the dock and dual external monitors, that is until the firmware was updated by Lenovo System Update to the Latest Version: 2.33.000 about a week ago. Now when you boot the laptop in the dock, the post shows on the two external monitors then they go black and seem to disconnect as the power saving icon shows on both monitors. If you undock the laptop at this point and immediately re-dock, the two monitors light up and no more issues. While this isnt a huge issue, it is very annoying since it always worked properly before the update. Any suggestions on a possible fix are much appreciated. Thanks in advance.

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RELEVANCY SCORE 56.4

I cannot specify the cause, but recent firmware upgrade 1.51.1.24 might cause hang before entering Windows.It stucked at Lenovo logo, then I unplug the dock cable, it successfully moved to the windows loading animation(dot circling). When I plugged and turned on the laptop, it eternally stucked on logo screen. It worked fine weeks ago.All provided drivers  from Lenovo companion system upgrade are fully upgraded. I downloaded dock firmware but it gives alert that already upgraded. Note that Windwos 10 Home is installed.

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RELEVANCY SCORE 56.4

Hello, is it possible to update the Lenovo Ultra Dock Pro to the latest version without a Windows Operating System? https://support.lenovo.com/de/en/documents/ht081248 A bootable ISO for this would be perfect. I use Linux as Operating System installed on a T440p, so a Windows based update is not possible for me. Thanks in advance! Best regrads, Michael

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