Over 1 million tech questions and answers.

BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

Q: BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

I know a BIOS update on my Latitude with Windows 8 and Bitlocker activated on the O/S drive triggers Bit locker recovery on startup. I don't have the recovery key and so am stuck. How to recover without the Bit Locker recovery key?

RELEVANCY SCORE 200
Preferred Solution: BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

The solution I found was to install the previous version of the BIOS, but without being able to boot into Windows, I needed to install the previous version of the BIOS in DOS. Some server products provide a F12 boot up menu option to roll back a BIOS update, but this is not available in my Latitude.

I downloaded the correct BIOS version (the additional info section made specific reference to it being installable from Windows or DOS). I prepared a bootable USB key (to a dos prompt) and copied the bios installer executable to the memory stick.

Because secure boot (UEFI) is enabled, it is not possible to boot up from USB key, so legacy boot mode needs to be enabled. There were 3 settings that required changing in the BIOS before I was able to boot from the USB key.

Once I was able to boot into DOS from the USB key and got to the DOS prompt, I ran the BIOS update exe. The laptop rebooted, installed the previous BIOS version and then rebooted again. I pressed F2 to get into the BIOS and changed back the settings as they were (secure boot UEFI). I then managed to boot into windows without being prompted for the Bit locker recovery key.

You able to export or view the Bitlocker recovery key by going to Control Panel -> Security -> Bit locker Management, and temporarily suspend protection (until the next reboot). It is possible to run a commandlet to specify the number of reboots bit locker should be suspended for.

You may find that installing the previous version of the BIOS does not work. I am not sure which BIOS version values are help by Bit locker to trigger a change, but in my case I can only assume the previous version was identical.

Hope this helps.

Read other 5 answers
RELEVANCY SCORE 90

Due to AMT issues I updated BIOS. Afterwards I have, shortly after start/resume, right clicks triggered. This happens both on Windows and Linux. I have touchpad disabled so they are from track point.

Read other answers
RELEVANCY SCORE 86.4

I receive a notification to update a BIOS, I accept it and the tablet download a updtaet. Now every time I turn on the tablet, it go to a screen with the title HP bios update, the text of the screen say: **************************************The system bios is being recovered. The recovery will take several minutes to completeDo not shut down your computer during the processWriting new BIOS image block xxx/2048Progress from 0 to 100%***************************************  after that, the screen change to  ***************************************The system bios is being recovered. The recovery will take several minutes to completeDo not shut down your computer during the process Verifying new bios imageblock xxx/2048progress from 0 to 100%***************************************  and chage to  ****************************************System BIOS recovery is completeUpon restart. the screen may be black for a few minutes and varius led lights may flash. Pleasedo not attempt to interrupt or power down during this timecontinue startup15**************************************** them the tablet reboot and start again. 

A:HP bios update recovery, reboot and recovery again

Hi,       Since you mentioned that the tablet is going to  a screen with the title HP bios update.The system bios is being recovered. Please provide me the product number and serial number of unit so i can check for solution. If it is a android tablet you try performing the steps below. With the tablet powered off, press and hold the volume up (+) button and power button at the same time for about five seconds. ... When the Android system recovery menu displays, use the volume down (-) button to highlight Wipe data/factory reset.   ******Clicking the Thumbs-Up button is a way to say -Thanks!.********Click Accept as Solution on a Reply that solves your issue to help others** I am an HP Employee

Read other 1 answers
RELEVANCY SCORE 84.8

I have a Dell XPS 15 9550, and after a recent BIOS upgrade, it seems to have lost the PIN, and is asking me to enter a BitLocker recovery key, which so far at least, I've been unable to find.  So does anyone know how to:

Reenter the PIN so that the system boots normally (TPM/UEFI/etc.)?
If that is not possible, re-install Windows 10?

The system was upgraded right after purchase from Windows 10 Home to Pro, otherwise is pretty stock.  
When I go through the various recovery options to Troubleshoot:

Reset this PC:  It asks again for the recovery key (which I do not have)
Advanced > System Restore:  Same (recovery key which I do not have)

I realize that the without the Bitlocker recovery key, that the data may be all lost, but what I would like to do is get the system running again, at least to the point I can re-install Windows.  I have the PIN of course, but cannot seem to get to the point where the system prompts for it, it is stuck on the Bitlocker key, which I cannot find.

Suggestions?

Read other answers
RELEVANCY SCORE 82.8

Dear around 3 years back I encrypted one of my laptop drive and couldn't remember the password or find the recovery key. But I have the recovery key identification. Is there any possibility that using my recovery key identification I can get the full recovery
key
p.s. I am still using the same laptop.
regards

Read other answers
RELEVANCY SCORE 78

BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but how in the world do you use a recovery code to get a new recovery key?

Read other answers
RELEVANCY SCORE 77.6

I got ENVY m4 pre-installed with Windows-8 and it got upgraded free to Windows-10. I did system recovery 3-days ago and also purchased Office 365. I am getting regular pop-ups to activate windows. Contacted MS suppprt who said that I need to get the key number for windows-8 from HP as it is pre-intalled product. There is no key number in rear of the system , except for the sticker of windows symbol in the rear. How do I resolve this. 

Read other answers
RELEVANCY SCORE 77.2

Hi
After rebooting one of our test machines, bitlocker wanted the recovery key.
There were no hardware modifications on that machine.
Error message in event log:
Bootmgr failed to obtain the bitlocker volume master key from the TPM because the PCRs did not match
Event id 24635, source bitlocker-driver
 Each time the machine starts, the recovery key is needed.
Any idea how to solve that issue and why it happens?
update:
Second partition was created manually on that machine. So that's clear that bitlocker reacts...
But now: how can I confirm those changes so that the recovery key is not needed each time we boot?

A:Bitlocker enabled drive, recovery key needed during boot, PCS did not match, event id 24635, source bitlocker-driver

Hi,
 
I would like to confirm if BitLocker accepts the recovery key?
 
Please update the BIOS to improve the stability for TPM first.
 
I also would like to suggest you disable and enable BitLocker again to reset the settings.
 
For more information, please refer to the following link:
 
http://technet.microsoft.com/en-us/library/dd835565(WS.10).aspx
 
Regards,
 
Arthur Li
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
[email protected]
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Read other 8 answers
RELEVANCY SCORE 77.2
A:HOW TO UNLOCK A DRIVE PROTECTED BY BITLOCKER WITHOUT ITS PASSWORD AND RECOVERY KEY ?(I LOST MY PASSWORD AND RECOVERY KEY)

Hi  ashish,
The drive must be unlocked by the recovery password or recovery key. But you lost it and haven?t print the recovery information or save it anywhere. No any other method to help you.
I am sorry for that. I suggest you consult professional data recovery company.
Best regards,
Karen Hu

Read other 5 answers
RELEVANCY SCORE 76.8

Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 



Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

Read other answers
RELEVANCY SCORE 75.6

HP software said there was a bios update and it ran through this one screen said it recommended backing up the bios in case of corruption and it created a partition. Computer will now not boot and as its new I dont have a recovery disk. How is it that an automatic HP update can kill the computer. Anyone know if removing the partition will solve it or if /i have likely lost everything on the C drive. Any help appreciated thanks

Read other answers
RELEVANCY SCORE 75.2

My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

Read other answers
RELEVANCY SCORE 74.8

Model: Envy m6-k088ca sleekbook - out of warranty I have been having problems with the screen going black and not recovering without a reboot. There was a BIOS update available, so I went for it. But in the middle of the update, as I feared it might, the screen went black. I left it for about an hour then turned it off. Turned it on again, nothing. I tried the key combo recovery method, which didn't seem to work. Then I tried the USB key method. It started recovery, then gave me the error "system BIOS recovery failed - unable to open BIOS signature file" over and over quite a few times, then, nothing. I tried the key combo again, holding them down for much longer this time, and it worked. It started recovering the BIOS - and then, again, the screen went black in the middle. :-( That was 15 minutes ago. It's just sitting there, running, with a black screen. Power light is solid. Wifi light is red (for off). Nothing flashes, nothing beeps. Anyone have any suggestions re my next move?

Read other answers
RELEVANCY SCORE 74

Model: Envy m6-k088ca sleekbook - out of warranty I have been having problems with the screen going black and not recovering without a reboot. There was a BIOS update available, so I went for it. But in the middle of the update, as I feared it might, the screen went black. I left it for about an hour then turned it off. Turned it on again, nothing. I tried the key combo recovery method, which didn't seem to work. Then I tried the USB key method. It started recovery, then gave me the error "system BIOS recovery failed - unable to open BIOS signature file" over and over quite a few times, then, nothing. I tried the key combo again, holding them down for much longer this time, and it worked. It started recovering the BIOS - and then, again, the screen went black in the middle. :-( That was 15 minutes ago. It's just sitting there, running, with a black screen. Power light is solid. Wifi light is red (for off). Nothing flashes, nothing beeps. Anyone have any suggestions re my next move?













Solved!

View Solution.

A:Cannot get through BIOS update or recovery SOLVED

I figured out what was happening. The muscle that it was putting into the BIOS update was causing the laptop to overheat. Once I let it cool down and added a table fan to the two big fans constantly running in a cooling pad beneath it, it was able to get through the BIOS recovery.  I realized this because it happened before when I tried to install Windows 10. It overheated and crashed every time. The BIOS update is a much shorter process but I guess it's intense 

Read other 2 answers
RELEVANCY SCORE 74

Does anyone have a resolution for this issue of all options disabled:  All the options are disabled.I've have tried to Create Recovery USB flash drive using the HP System BIOS Update Utility.MY HP 350 G1 will not boot. CapLock blinks twice. Need to Recover the Bios with the above procedure.I've attempted to create this uSB flash on 7 different pc's. Does not work.  

Read other answers
RELEVANCY SCORE 74

Hi, I'm alberto, and I'm new in this forum....I am recovering my windows 8.1 on Lenovo E50-00 90BX with lenovo recovery set of 5 disks of which I've ordered from lenovo; can anyone give me all bios settings to run the recovery process with discs set?Thanks to allHelp Alberto

Read other answers
RELEVANCY SCORE 73.6

The above notebook seems to have a corrupt BIOS as I get "The system BIOS is recovering from error on start BIOS recovery 500".   It loops constantly to this error. I have followed this article http://support.hp.com/us-en/document/c01443505 with no success. I have downloaded the updated BIOS file and followed the process in the above article to create a BIOS recovery drive, however I am not seeing the option to create the USB drive, which seems to be because HPQRUN.exe is failing ot run. I am getting a text file created that says the following:"2017/01/23 09:50:20.524|00001F4C|Information|WinMain|Command Line:"F:\hpqRun.exe"2017/01/23 09:50:20.544|00001F4C|Information|FindMappingFile|Found F:\\MAP.INI file2017/01/23 09:50:20.564|00001F4C|Information|FindSectionName|Found [SYSTEM_ID] section in INI file2017/01/23 09:50:20.575|00001F4C|Information|FindKeyID|Found SECTION: [SYSTEM_ID]2017/01/23 09:50:20.616|00001F4C|Information|GetSystemID|System ID: 339A2017/01/23 09:50:20.636|00001F4C|Information|FindSectionAndKeyStrings|INI section name to read:  SYSTEM_ID2017/01/23 09:50:20.646|00001F4C|Information|FindSectionAndKeyStrings|INI key name to read:  339A2017/01/23 09:50:20.647|00001F4C|Information|GetTargetExecutable|Cannot find this ID [339A] in MAP.INI file2017/01/23 09:50:20.660|00001F4C|Information|GetTargetExecutable|Cannot find this ID [339A] in MAP.INI file2017/01/23 09:50:20.673|00001F4C|Information|WinMain|Completed, Return Code: 1001"If i look in th... Read more

Read other answers
RELEVANCY SCORE 73.2

Hello,  My computer is prompting me with the following update:Headlined: HP BIOS Update and RecoveryThis update is for BIOS family YAR, version A0.15.Please select: - Update the BIOS on this device. (Requires restart.) - Create Recovery USB Flash drive: Creat an HP BIOS Recovery USB flash drive to recover another HP device. - Copy: Copy BIOS image to any file location. (Advanced users)We have not made any recent changes, installed any hardware or software, etc. The computer has been fine but does seem a little slower than it was. (My grandson uses the computer a lot for online games. Don't know if he may have downloaded games that are slowing the computer or visited sites which have attracted Malware, etc.)Wondering if this is a prompt issued by HP for a normal update that I should do, or if there is something wrong and I should not do it. Computer literacy is minimal. . .good with using them, not good with understanding them.Many thanks for any help that you can provide.Specs:HP All-In-One 22-3116Windows 10 HomeIntel Celeron N3050 @ 1.6 GHz4.00 GB RAMThank you!

Read other answers
RELEVANCY SCORE 73.2

my computer's BIOS has been recently been updated. when
i do a full recovery of my computer,do i need to re-update
the BIOS or does that survive a recovery/full format of a
computer?
THANKS AHEAD OF TIME
 

A:Solved: Update Bios Again? After A Full Recovery

No, the new bios is there to stay unless you flash it again.
 

Read other 1 answers
RELEVANCY SCORE 72.8

After bios update computer shut down and now does nothing when I push start button.  Held button for 30 seconds with and without battery, nothing, nada ,dead, called hp support but couldn't get through permutations of my name with foreign agent, help!

A:Download bios update as prompted by hp assistant, computer s...

You are probably looking at motherboard replacement. The only way to get that done is through HP Support.

Read other 1 answers
RELEVANCY SCORE 72.4

Hi,

I know this is is quite old computer, but until now it was just enough good for my usage.
Anyway, after I have done a recovery of the Windows Vista OS that came with my computer, I got a notification from one of Toshiba tools that there is an updated BIOS available for my computer.
I've downloaded it and tried to perform an update. After the process had (probably) finished, the computer did not react to touchpad and keyboard. I was not sure if the update was really successful, especially because it looked like the computer was is frozen state. So I left it for next +/- 30 minutes but no change.
Then I decided to reset it as even the power button was not working. So I had to remove the battery and unplug the AC power.

... and the computer was (almost) dead then.

Now it is so that when I press the power button it seems to power up, but the screen remains blank, the fan is working and Windows is not booting. It just makes one short scratching noise from the DVD drive and this is all.

My question is, what is the recovery procedure in my situation ? I've tried to look for some potential help on the Internet and I found some forum posts or articles stating that there are some recovery procedures for different BIOSes, but what is the procedure for my BIOS ? The only thing that I found "working" was that if I press the power button holding Fn+Esc keys, the laptop powers on with flashing power button. But how to force BIOS recovery flashing procedure ?

... Read more

A:Satellite A300D-156 BIOS update failed - I need help with recovery

This is really stupid situation now. You will not be able to fix it with some simple recovery operation. BIOS is screwed up.
In the past I was not faced with such situation but on this forum I found very interesting thread about BIOS ?recovering?. Please take some time and visit this thread.

Maybe this will help you with your machine.

Read other 1 answers
RELEVANCY SCORE 72

I have a customer's NB200 on the bench. It came in with complete OS failure and would not boot from either the OS partition or the Recovery Partition.

I have checked the Hard Disk and it is in perfect working order. However it seems that all is not well as I cannot get it to boot from the recovery partition even after holding doen the 0 key.

I tried to instruct it to start from the BOOT.INI file by pointing a 'revoery' option at the partition but it just comes up with an error saying <Windows Path>\system32\HAL file is either missing or corrupt. Does anyone know how I should instruct the partition to start or how I could extract the information from the image files?

A:NB200-10G Recovery Partition - Cannot start recovery process

If you check page 48 in user?s manuals you will find exact description how to start recovery installation. The procedure on this NB200 is same or, at least, similar to all notebooks delivered with HDD recovery image. Please check it.

Useful document about HDD recovery installation you can find in ?How to..? category > http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=58

Bye

Read other 2 answers
RELEVANCY SCORE 71.6

Hey all, recently my bios got corrupt somehow, so i tired the bios recovery process this is what it does 1) writng new bios image2)verifying new bios image  says the bios system recovery is complete and restarts the computer and starts back at the same process again and agian pls helpthank you 

Read other answers
RELEVANCY SCORE 70.8

I'm new to UEFI and after a failed BIOS update, I removed and completely reformatted the HDD on another machine, wiping out the UEFI partition. So now I cannot load Dell Recovery to re-flash/repair the BIOS.
I have completed all the steps for notebook computers as suggested on Dell Support here: BIOS Recovery 2 options on a Dell PC or Tablet (http://www.dell.com/support/article/us/en/4/SLN300716/en)
I formatted a bootable external USB key with a copy of the BIOS package properly renamed as instructed. However, when I use the CTRL + Esc key combination and power up the computer, the system does not boot to Dell Recovery, but instead the power LED flashes a 3,3 code (3 amber flashes, 3 white flashes) which indicates "Recovery Image Not Found" according to the Dell Knowledge Base. I presume this code is given because it cannot find the Dell Recovery application since it (as well as the entire UEFI partition) is now gone after I reformatted the HDD.
So, I know what the problem is, I just don't know what to do at this point to fix it.
Any suggestions are appreciated.

Read other answers
RELEVANCY SCORE 70.8

I'm new to UEFI and after a failed BIOS update, I removed and completely reformatted the HDD on another machine, wiping out the UEFI partition. So now I cannot load Dell Recovery to re-flash/repair the BIOS.
I have completed all the steps for notebook computers as suggested on Dell Support here: BIOS Recovery 2 options on a Dell PC or Tablet (http://www.dell.com/support/article/us/en/4/SLN300716/en)
I formatted a bootable external USB key with a copy of the BIOS package properly renamed as instructed. However, when I use the CTRL + Esc key combination and power up the computer, the system does not boot to Dell Recovery, but instead the power LED flashes a 3,3 code (3 amber flashes, 3 white flashes) which indicates "Recovery Image Not Found" according to the Dell Knowledge Base. I presume this code is given because it cannot find the Dell Recovery application since it (as well as the entire UEFI partition) is now gone after I reformatted the HDD.
So, I know what the problem is, I just don't know what to do at this point to fix it.
Any suggestions are appreciated.

Read other answers
RELEVANCY SCORE 70.8

I had a working Vostro 3350 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3350 System BIOS 3350A10.EXE.The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I read similar topic: http://en.community.dell.com/support-forums/laptop/f/3518/t/19593398.
there is a guide:
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
But I do not know which key to press me (End or another)? And need use flash card or sd card?
And I do not know how need called my file: winery50.hdr or winery30.hdr maybe....
Can someone please help? Thanks, Alex

A:Vostro 3350 BIOS Update Failed - Recovery Procedure Needed

Who can help me????

Read other 2 answers
RELEVANCY SCORE 70.8

I had a working Vostro 3300 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3300 System BIOS 3300A12.EXE | Windows/DOS (2 MB) BIOS Release date 17 JUL 2014. Last Updated 17 JUL 2014 Recommended The BIOS update failed and left the computer with no working BIOS.
I find some solution for vostro 3500 like :
1.  Download the Dell BIOS update .exe file to a USB flash drive.2.  Run the .exe file with /writehdrfile parameter3.  Run the .exe file with /writeromfile parameter4.  Copy the .hdr file to winery50.hdr5.  Remove the battery and AC power from the dead computer6.  Insert the flash drive into the dead computer's USB port7.  Hold down the End key and then connect the AC power8.  Dead computer reads USB flash and asks if update should be done9.  Allow the update to finish and then reboot.10.  Computer is now working normally.
But it doesnt work for me.
Can someone please help ?
Thanks

A:Vostro 3300 BIOS Update Failed - Recovery Procedure Needed

Two options at this point:
Have a shop un-solder the BIOS chip, flash it externally and re-solder it, or
Replace the mainboard.

Read other 1 answers
RELEVANCY SCORE 70.8

Hello,
I recently attempted to update my BIOS (Gigabyte F8 to F10) so that I could upgrade my CPU from a sandy bridge to an ivy bridge. I did not do the cpu upgrade, yet, just the BIOS flash. The flash, using Gigabyte's q-flash) went fine, according to the flash results screen. I then rebooted, and the computer when into the Startup Repair Infinite Loop; it goes through POST, and then says "Windows is Starting" and the animated Windows logo (where the four colored window panes fly at you and then pulse/glow while the OS loads) begins, but then freezes just a moment after it starts. The system then goes into the repair loop.

The first thing I did was to re-flash back to F8. That did nothing though. But just FYI, my BIOS is back at F8.

I have tried the recovery method from the tutorials section, but I'm stuck and posting in that thread has not yielded any replies. So, I'm posting here.
Before I even get to the editing of the registry, I'm stuck in that a "DIR" command on my c-drive shows "File Not Found." Not sure what to do from here.
Thanks for any tips, advice, explanations, etc.!!
Kieran

A:startup repair infinite loop after BIOS update, recovery not working

Confirm the Partition Marked Active is 100mb System Reserved (if you have it) or Win7 partition (if you don't).

Then run Startup Repair - Run 3 Separate Times until Win7 starts.

If this fails boot into System Recovery Options to System Restore backward until you find a working configuration.

Read other 5 answers
RELEVANCY SCORE 70.8

I had a working Vostro 3500 laptop and was doing maintenance to bring it up to date.
I downloaded and installed the recommended BIOS update for this laptop...

Dell Vostro 3500 System BIOS
3500A12.EXE | Windows/DOS (3 MB) BIOS Release date 7/21/2014 Last Updated 7/21/2014 Recommended

The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I am pretty sure that there is a backup or primitive BIOS still in there, as when I start the machine with no battery and just AC power using the End key it continuously tries to read data from a 2GB flash drive. I assume that it would like to reload the BIOS from a file.

I know how to get the ROM contents from the above file using the /writeromfile parameter.

The big question is, what kind of file does the 3500 want to read, and what is the file name that it is looking for? Does the flash drive need to be bootable? Is this an AMI or Phoenix BIOS?

Can someone please help?

Thanks,
Terry

A:Vostro 3500 BIOS Update Failed - Recovery Procedure Needed

Here is how to recover from a failed BIOS flash update of a Vostro 3500 laptop...
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
Helpful web site:  http://mickitblog.blogspot.com/2011/09/dell-bios-switches.html
 

Read other 10 answers
RELEVANCY SCORE 70.4

I updated the BIOS from 1.2.0 to 1.4.0 for my New Inspiron 13 7000 (7378) in Windows 10 (64bit) using the executable available from Dell's website for this particular model:
downloads.dell.com/.../inspiron-13-7378-2-in-1-laptop.html

This BIOS update (1.4.0) is quite recent and was released on January 6th, 2017. I followed all safety procedures (e.g. using AC power), and I did not see any error messages during the update. But when the computer finally rebooted the second time (it seemed to have first rebooted once to install the update), I got this error message:
Boot Guard verified FailedSystem will shutdownPress any key
The system wasn't even able to load the BIOS, indicating a critical error happened during the BIOS update. After spending some time searching for a solution to my bricked system (and panicking), I was able to recover the BIOS using this procedure on Dell's website for Convertible / Detachable with the external USB key method:
www.dell.com/.../en

Now, everything works fine using the BIOS version 1.4.0. Not sure what went wrong with updating the BIOS from Windows 10.

Read other answers
RELEVANCY SCORE 69.6

Dear Team, 

I am using Dell Latitude E5250  laptop with pre installed Window 7 professional SP1 by Dell team. Today i have come through technical problem and received the message about bitlocker recovery key when i started my Laptop. 
message display is as follows 
"Windows Bitlocker Drive Encryption Recovery Key Entry
Enter the recovery key for this drive 
----------    ------------   ---------------- -------------
----------    ------------   ---------------- -------------
Drive Label: SINLT 493C152 OS 8/19/2015
Recovery Key ID: D9EA32CB-FEB8-447D-BFDD-D7988E256826
Use the function keys F1-F9 for digit 1-9 and use F10 for 0
Use the TAB, Shift +TAB
Basically system is asking for Bitlocker recovery key. I am unable to access my system. please help me in resolving this issues as local Dell support unable
to support. 
Best regards,
Atul Patil
+91 9967946655

Read other answers
RELEVANCY SCORE 69.6

I need my bitlocker recovery key for my DESKTOP UF656V and I can't find it, could this be sent to me please so I can unlock the computer 

A:Bitlocker recovery key

The point of drive encryption is to kept unauthorized people out of the computer.  HERE IS A MICROSOFT document about the subject.  Be sure to read the "I don't have a key.  What else can I do?"

Read other 1 answers
RELEVANCY SCORE 69.6

Excuse me if I posted this in the wrong forum. but here is my issue.
 
We have bitlocker set up and every time we restart the computers, we are asked for the recovery key. Now we have the recovery key and get into windows fine. but how do we stop this from happening everytime we start the computer. We have suspended bitlocker then restarted. and restarted again to see if the situation corrects itself. Of course it does not.  Does anyone have any ideas on what I could do. Oh and it is on a domain.
 
Thanks for all the help and future suggestions.

A:Bitlocker Recovery Key

Turn off the Bitlocker this should resolve the issue.

Read other 0 answers
RELEVANCY SCORE 69.6

  My Surface Pro 3 shut down after my battery ran down flat a week ago. On trying to turn my system on, the Surface Pro 3 requested for my Bitlocker Recovery key. I was able to get the Bitlocker Recovery Key using another device and I used it and my
Surface Pro3 came on again. My only problem now is that whenever I shut down the system, it refuses to turn on, except I re-enter the 40-digit Recovery number before I have access to my files and documents. I find that as a serious inconvenience
to me. Kindly advise me on how the system will operate normally so that I don't have to re-enter a long string of 40-digit number before I have access to my Surface Pro 3 please.
Best regards
Kilyobas Binga

Read other answers
RELEVANCY SCORE 69.6

I started up my unit to be confronted with a message to provide a BitLocker recovery key, I do not have one and never set this up.I have tried following the instructions to do a system reset but it doesn't work and reverts to the Choose an Option screen.I have product key ID etcHelp!!!

A:BitLocker Recovery

BitLocker can not be inadvertently turned on. Someone who has access to your notebook has encrypted the drive with Bitlocker technology. Unless you have the password, you do have a severe problem. Unencrypting the hard disk will be very expensive, that is, if it can be done.http://www.lostpassword.com/hdd-decryption.htm  There are companies that claim to be able to do it, but there is unlikely to be a guarantee that it will work. https://www.google.nl/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how+to+remove+bitlocker+...

Read other 1 answers
RELEVANCY SCORE 69.6

is there somewhere I can enter the key ID to recover a blk?

Read other answers
RELEVANCY SCORE 69.6

When I boot up my laptop I am asked to enter the bitlocker recovery key. I do not have this, I don't even recall setting it up. How do I solve this issue. I am willing to completely reinstall windows. I can't get in any further than this screen. Any help would be greatly appreciated

A:How to get around bitlocker recovery key

Did you visit http://windows.microsoft.com/recoverykeyfaq as it suggests on the screen?

Read other 1 answers
RELEVANCY SCORE 69.6

Hi,

I have a new Windows 8.1 machine and I wish to encrypt the drive using Bitlocker. It gives me 4 options to save a recovery key
1. Save to your Microsoft account
2. Save to a USB flash drive
3. Save to a file
4. Print the recovery key

Option 1 isn't available as I'm logged on using a local account.
i. What is the difference between options 2 & 3? i.e. I could save to a file on a USB drive
ii. Does option 2 mean the USB flash drive cannot then be used for other purposes?
iii. Does option 2 also mean I could use a USB external hard drive, or does it have to be a flash drive?
iv. Once the recovery key has been created, can the key then be copied to other locations or is it only going to work where Bitlocker puts the key?
v. Just thinking about printing the recovery key - can this be used without a password to access the drive, how sensitive/important is the printed key?

N00b questions, I'd very much appreciate your answers.

Thanks

A:Bitlocker recovery key

hello and welcome to eight forms , my opinion , difference between 2 and 3 ,2 will create a file and put it on the flash drive for yah,3 you will have to move the file it creates to a flash drive of external drive manually 'I would think you could take the file it create and put it where ever you want , I don't use bitlocker ,if I did I would print it and put away for safe keeping ,like I try to do will all passwords .and if the drive is pass worded that you store the file on ,then yes someone would need the drive password to access the files on that drive, is not that what passwords are for ,I would assume that there are people who could hack your passwords like they do others ,good luck

Read other 5 answers
RELEVANCY SCORE 69.6

my bitlocker recovery key  ID 3E51A412 can i get the key for ID

Read other answers
RELEVANCY SCORE 69.6

We have setup windows 7 enterprise and have encrypted the machine. Everytime i reboot it asks for the recovery key. I have done the following. We have MBAM setup and the keys are stored automatically. I have had success with older models but this specific model
is giving me a hard time.

1. Made the C drive the first boot device

2. Paused bitlocker, rebooted and resumed.

3. Removed Encryption. Rebooted and encrypted again.

4. Downgraded TPM to 1.2 from 2.0

Read other answers
RELEVANCY SCORE 69.6

Hello Suport
I am using my office Laptop running Windows 7 which is been configure with Bitlocker PIN and it used to work perfectly for over  year. I still remeber the password for sure .
Today morning my computer reboot " look like after windows update " but for some reason it ask me for Recovery key entry which I don't have 
It show me the Recovery Key ID which is alpha numeric but the key does only accept numbers and NO letters 
Can you help me to find the Recover Key ?
I have try Microsoft online where it store the recovery key but I am afraid nothing there 

Regards
Nagi 

Read other answers
RELEVANCY SCORE 69.6

Dear all my friends, I lost my bitlocker password and I can't find my recovery keys for my bitlocker's drive.

my bitlocker id is 92DC5B7D.

Please help me.

Read other answers
RELEVANCY SCORE 69.6

Secure boot disable
Dell Tablet:

I have keyID to obtain the Bitlocker key

Read other answers
RELEVANCY SCORE 69.6

I have the bitlocker recovery key ID, I just don't know what to do with it. Does anyone have a clue what I'm supposed to do with it?

Read other answers
RELEVANCY SCORE 69.6

When I reset Spectre x2, it asks me Bitlocker recovery key. I don't have the key. What can I do?

A:Bitlocker recovery key

Hello @pcsl, Welcome back to the HP Support forum. Thank you for your post. BitLocker is a Microsoft software designed to protect your PC against offline attacks, unauthorized access typically if your PC gets stolen. BitLocker is full disk encryption software. More info:>> https://en.wikipedia.org/wiki/BitLocker>> http://www.windowscentral.com/how-use-bitlocker-encryption-windows-10 BitLocker was activated by someone and during the activation time it prompts the user to save/store the key in a safe place. If this is company owned asset/PC, you should turn to your company's IT support guys and they should be able to provide you with the recovery key. If this is your own device, most probably you use a slightly different BitLocker version for certain PCs and tablets known as Device encryption. Probably your key is stored in Microsoft OneDrive with your Microsoft account here :>> https://onedrive.live.com/recoverykey More info>> https://arstechnica.com/information-technology/2015/12/microsoft-may-have-your-encryption-key-heres-...>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html Please, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it. Let me know if this works for you ... Read more

Read other 1 answers
RELEVANCY SCORE 69.6

I need a bit locker recovery key for my pc key id 755eof95

Read other answers