Over 1 million tech questions and answers.

T580 Thunderbolt Firmware Pending

Q: T580 Thunderbolt Firmware Pending

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from https://pcsupport.lenovo.com/us/en/solutions/HT508988, but the page shows the firmware update as "pending." How can I get it going again? Here's the info from the Thunderbolt application: Thunderbolt SoftwareSoftware package version: 17.4.78.500Application version: 17.4.78.15Service version: 17.4.78.14Controller driver version: 17.4.78.21Networking driver version: Unknown Thunderbolt ControllerThunderbolt generation: Thunderbolt 3 (15BF)Number of ports: 1Security level: User Authorization (SL 1)NVM Firmware version: 18.00External GPUs supported: Yes By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port. Thanks!

Read other answers
RELEVANCY SCORE 200
Preferred Solution: T580 Thunderbolt Firmware Pending

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 92.4

I would like to update the thunderbolt firmware on my Lenovo Thinkpad T580. However the Firmware Update tool tels me "Firmware file (*.bin) not found in folder". I ran the update through Vantage and though the pcsupport download link.I follow the steps in the readme, admin account and all that, but with the same result.When I click next and ignore the file not found warning I get the following error:  Error: 0x207 SDK_FILE_NOT_FOUND File does not exist.

A:Thunderbolt Firmware update on T580 not working - SDK FILE NOT FOUND

Please do these steps:
1.  open a command prompt as administrator
2.  cd \fw\win\thunderbolt
3.  detect.exe
4.  post screenshot of the output here.  It should look something like this.
 

Read other 1 answers
RELEVANCY SCORE 70.4

I just got my X1 Extreme yesterday. I updated the BIOS to 1.15 and also updated other drivers. The one pending thing is the Thunderbolt firmware update utility. The first pop-up says "do not connect any Thunderbolt device", but then a second pop-up right before the firmware update says "connect at least one Thunderbolt device. I cancelled the update for now due to the conflicting pop-up messages. Note - I do not have any Thunderbolt devices connected to my X1E laptop. Can I upgrade Thunderbolt firmware safely with no Thunderbolt devices connected, or?

Read other answers
RELEVANCY SCORE 70.4

Hello,the thunderbolt on my X380 Yoga completely stopped working. As I try to connect a P27h for instance, the laptop charges but does not recognize the monitor or USB Hub.I installed every update available on system update and tried to update the Thunderbolt Software and Firmware. The software installed fine but upon updating the firmware the following promt appears:    When I check the version inside the Thunderbold software, this is what shows up:    I am running Windows 10 Home 1803. Any idea why this is not working? Is my thunderbolt controller not working properly?Thanks

A:Thunderbolt not working / Unable to update thunderbolt firmware

There is an issue with the update for the tunderbolt firmware when updating through the system update utility. This is a known issue that the Engineering department has been working on. The only known resolution to this issue so far has been to replace the system board. Im sorry for the inconvenience this is causing. If the device is still under warranty i would speak with the support center to have a tech install a new board.

Read other 1 answers
RELEVANCY SCORE 70.4

Because I didn't liked USB 3.0 ethernet chipsets and USB-based ethernet cannot bear some network-intensive tasks, I wanted to use PCIe-based Thunderbolt ethernet controller on my XPS 15 9550. As there is no Thunderbolt 3 "PCIe" ethernet adapter (except docks), I chose to buy Apple Thunderbolt 3 to 2 adapter and Thunderbolt 2-based ethernet adapter.
I plugged it into the XPS 15 9550 (tested with BIOS 1.1.19, 1.2.14, 1.2.16 and latest Thunderbolt firmware with NVM version 16), and the PCIe device did not pop up. Instead, only USB billboard device is appearing saying that "Alternate Mode configuration not attempted". Both Windows 10 and Ubuntu 16.10 failed to detect the device. I moved this configuration to MSI GS63 laptop, and it detected ethernet controller successfully (that laptop utilizing NVM firmware version 18).
It seems that other vendors are affected with lower NVM firmware version involving setup with Thunderbolt adapter: see the case of Lenovo too. Do you have planned Thunderbolt NVM firmware update for XPS 15 9550? Looks like XPS 13 9360 is using newer Thunderbolt NVM firmware version, though.

Read other answers
RELEVANCY SCORE 66.4

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

Read other answers
RELEVANCY SCORE 66.4

(For those of you who have followed my previous threads, I've now ordered a T580 with 4k display). I'm looking for a T3 dock which can do the following on a T580. It would allow me to use just one cable to dock/undock it: 1) Attach a screen with a 2560x1440 resolution with 60Hz (digital connection)2) Attach a screen with a 1920x1200 resolution with 60Hz (digital or VGA connection)3) Full Ethernet port4) Charge the laptop (originally, it comes with a 45W power adaptor)5) Have at least 1 classic USB 3.0 port Unfortunately my budget is limited so that I can't go for the original Lenovo one. If there's a dock which can all the above except for attaching two screens, then this would be ok as well, for the time being (assuming I can run one screen via the dock, and the other screen directly from the HDMI of the T580). Then it would just be 2 cables for docking/undocking...  

Read other answers
RELEVANCY SCORE 66.4

Hey, I have a HP Elite 90W Thunderbolt 3 Dock that works fine with the hp work laptop that I have and 3 monitors. I just bought a simple thunderbolt 3 cable to be able to plug my Lenovo T580 to this and enjoy the external monitors with it as well but... it doesn't seem to work. (I don't know if it's relevant, but my t580 runs linux) I did try to look around on the internet but couldn't seem to find anyone who tried to do this. So is it normal ? Or is it supposed to work ? If so, could the problem come from linux ? Thanks in advance if you have any idea !  Cheers

Read other answers
RELEVANCY SCORE 66

Hi all, I have a Thinkpad T580 and a Thunderbolt 3 Dock Gen2. It worked fine until now.I updated the Dock Firmware, and everything worked. I updated the BIOS from 1.21 to 1.22, and Thunderbolt is not working anymore. Were I work we have many Lenovo Laptops and Docks. I tried another Dock, but the thunderbolt software does not show a connected device. I reflashed the 1.21 BIOS version, but thunderbolt stays broken. How could that happen?I even set the Thunderbolt Security to "no Security" in BIOS, thinking it might have broke security, but no, does not work. When I plug it into USB-C it works, of course. But this way I only have 10GBit/s for everything, not 40Gbit/s like with Thunderbolt. That means not all of my monitors do work and bandwidth is limited. Any ideas how to remedy the situation? Best, maybeapreacher

Read other answers
RELEVANCY SCORE 65.2

Hi there,  I've been experiencing issues with both Thinkpad T580's and 5th/6th Gen X1 Carbons. Basically any model that has USB-C/Thunberbolt connectivity.  I have had users report that their laptops either connected to their docking station or power adaptor  do not charge. Windows reports "Plugged in, Not charging", and power drops. The dock does not appear to work, external screens, network etc.  When disconnected from the power source or dock, the orange power light on the left site where the USB-C connector is stays on. This is the light that comes on when charging. When the laptop is shut down, the same orange light stays on.  The work around I've found is to go into the BIOS, Power settings, Disconnect the internal battery. (External battery needs to be removed for the T series). After selecting this, the laptop powers off and the orange charging light goes out. Once reconnected to a power source, the laptop will power on, work with the dock and properly charge.  I have encountered this on multiple T580's and multiple X1 Carbons. I've attempted to run the System Update utility (excellent app btw) and made sure BIOS and Thunderbolt firmware etc is up to date, yet the issue still persists. Logging into the BIOS and disconnecting the internal battery is not a viable solution.  Is there a solution for this, and are Lenovo aware of this issue?  Thanks,Adam

Read other answers
RELEVANCY SCORE 64.4

 My T580 suddenly one day stopped reading my external USB-C hard drive, I tried updating the drivers and several other suggested repairs with none of them working. The power light on the drive would come on but the computer didn't read it, verified with a second drive and they both work on my other computers. Looking at the timeline, I realized that this happened while the computer was still within it's warranty period, but I was busy and just let the problem go. Then two weeks later the computer just shut down on me and after letting it sit with the lid closed for a while, it was able to restart and I got a warning message at the BIOS screen that "The Power Adapter is of lower wattage than the one supplied with the machine" or something along those lines. Once booted up I was able to see that battery nuber one was fully depleted to 2% and the 2nd battery was at 99%, it then shut down on me again. I ordered a replacement power adapter to test and got the same message and the same symptoms, the computer would basically trickle charge at a rate slower than it consumed power, at this point I finally called customer service and started a repair ticket, this is when they told me that the computer was three weeks out of warranty....I send it in and a week later recieve a repair estimate of $589 to replace the whole motherboard. I called right back and complained that this computer was having problems before the warranty was up and was simply told it was out of warran... Read more

Read other answers
RELEVANCY SCORE 64.4

Hi All,What is the best to run two 3840 x 1600 minitors (LG 38UC99-W http://www.lg.com/us/monitors/lg-38UC99-W-ultrawide-monitor) via a T580 (or T570) via thunderbolt 3 connection? Do I have to buy a dock/port?Many thanks

Read other answers
RELEVANCY SCORE 63.6

Ok.. I'll try to keep this breif. I bought this laptop SPECIFICALLY for the capability to run 2 external monitors via Thunderbolt 3. I have spent thousands of dollars on the laptop, monitors, and cables and put hours of research into making sure everything was compatible and it won't work.  My setup is as follows: Thinkpad T580 with TB3 portTB3 to Dual DisplayPort Adapter(x2)Monitors are both 32" Samsung 1080P monitors at 60hz (NOT 4k) Here's what I have done: Updated display drivers directly from Intel(newer than Lenovo provides)Updated BIOSUpdated FirmwareBought MULTIPLE adapters thinking it was possible an adapter problem.Bought MULTIPLE cables thinking it could be a cable problemI called Lenovo tech support and, after 10 minutes of convincing the tech that my laptop even has a TB3 port he obviously was unable to resolve it so I was mailed a new motherboard and a tech came to my house and swapped the board out. Same issue.  The laptop detects only ONE monitor at a time. If I plug them both in to the displayport adapter, one of them will work, the other will say it's not connected. If I unplug the monitor that is on, the previously undetected monitor will immediately be detected and turn on.  If I plug the undetected monitor into the HDMI slot it will detect and output. But this is NOT the functionality that I have spent thousands of dollars for.   I am out of ideas and now quite sure that, even though the marketin... Read more

Read other answers
RELEVANCY SCORE 62.4

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock.  As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine.  I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock.  So, I unplugged it again.  Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock.  Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be repl... Read more

Read other answers
RELEVANCY SCORE 60.4

I note a new P51 (models 20HH, 20HJ) Thunderbolt Firmware update has just been posted on the support drivers page (24 Jul 2018) which is great news, but it's release note refers to Thunderbolt driver / software version 17.3.74.400. The Thunderbolt driver software currently available on the P51 20HH, 20HJ support drivers page is version 17.1.64.250, which is quite old. Please would you also put the latest Thunderbolt Software on this support drivers page. BTW: The P51 (models 20MM, 20MN) support drivers page does has the latest Thunderbolt Software (17.3.74.400), so I assume this could be installed on a P51 (models 20HH, 20HJ), as all models use the same Thunderbolt controller - ID 15D9 (Intel JHL6340).

Read other answers
RELEVANCY SCORE 60.4

My software version is 17.4.78.500; App Version 17.4.78.15; Service Version 17.4.78.14 and Controller Driver is 17.4.78.21.  It's listed as the newest on my Drive update page.  NVM Firmware is 23.00.  Please help as I got the the window warning message to not use suspend or power down and when I click OK, it bombs out.  Will not update.  I have unpluged all USB-C software, when I try.  The instructions are kind of misleading..    Thank you.

Read other answers
RELEVANCY SCORE 60.4

Hello, I am trying to use a Thunderbolt 3 to Thunderbolt 2 adapter (StarTech brand) to connect my P50 to a Resident Audio T4 Thunderbolt audio interface. The device is briefly detected and then disappears. I have been doing some research to resolve this issue and a few users have said that updating thier Thunderbolt NVM to 18 add compatibility with the adapter.  Would it be possible to get an upgrade from the current NVM16 to NVM18? Current P50 firmware (NVM16) link here:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-p50... I have already attempted to install the NVM18 firmware straight from Intel but it looks like the firmware is OEM specific. Thanks!

Read other answers
RELEVANCY SCORE 60.4

Hello, I update my laptop with lenovo vantage and i have a problem with thunderbolt. (Thinkpad P51 -I have a twice notification at each reboot and sometimes in a random use. Any solution ? Thanks  

Read other answers
RELEVANCY SCORE 60.4

I tried to update my thunderbolt software and as a result, anytime i plug my charger into the USB-C Connector - the one closest to the rear of the machine, the screen wil cycle on and off indefinitely. It will work normally in thunderbolt 3 connector, the one closer to the front of the machine. https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-P-SERIES-LAPTOPS/THINKPAD-... https://download.lenovo.com/pccbbs/mobiles/n27ti03w.txt

Read other answers
RELEVANCY SCORE 59.6

When installing the thunderbolt firmware update utility I receive the following error: "No active Thunderbolt(TM) controller found in the system or Thunderbolt software is not present in the system. Make sure you have Thunderbolt software installed. Then connet Thunderbolt device and press OK to retry or cancel to abort firmware update process." I have the software installed. And the thunderbolt port doesn't give power to my TB16 dock (no light when plugging the cable in unlike on my dell precision work laptop).

Read other answers
RELEVANCY SCORE 59.6

Hi, I just recieved a 200W thunderbolt 3 docking station for my Z book. I grabbed the latest driver and firmware from HP. I installed the driver with no issue. But when I go to install the firmware I get this message "Your Host Device is not ready, Firmware Upgrade Failed!!!, Please reboot your PC then try again!!!". I have tried restarting and reinstalling, both form my desktop and using the HP Download and Install Assistant , but to no avail. Not too sure what to do now.  

Read other answers
RELEVANCY SCORE 59.6

So, brand new WD15 connected via USB-C to an Inspirion 7000 7278 laptop under Linux. No complaints with the display, ethernet or USB-ness. I did notice, however, that there is a newer firmware available. No biggie, I boot into windows and attempt to flash the update. And then I get the 'no thunderbolt dock found cannot flash...'
So, just how are we supposed to flash firmware on the dock if we don't have a thunderbolt connection?

John

Read other answers
RELEVANCY SCORE 59.6

Hello, we are trying to update Thunderbolt firmware on one of my colleague's Lenovo P50 since it does not recognise Akitio external PCIe box (his NVM version is 16). We updated all the drivers including BIOS. We updated the Thunderbolt Software. But we cannot update the Thunderbolt firmware. We downloaded this: https://pcsupport.lenovo.com/be/en/products/laptops-and-netbooks/thinkpad-p-series-laptops/thinkpad-... namely: n1etf08w.exe We tried to install it as administrator, but it gives an error, something along the lines of: "PM driver is old, please update the PM driver first.". We updated the Power Management driver: https://support.lenovo.com/be/en/downloads/ds032258 And we can see in device manager that it is currently the latest version. But Thunderbolt firmware still does not install giving the same error saying that PM driver is old. Is PM driver the Power Management driver or something else? What might be the problem?

Read other answers
RELEVANCY SCORE 59.6

Hi.  I received the following when opening lenovo Vantage; A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed.  Other Thuderbolt ports may be functioning normally.  Please contact PC manufacturer for a firmware update to restore full Thunderbolt functionality. What can I do to overcome this?BRCappi

A:T470 Thunderbolt firmware update

Have you tried installing the latest firmware from here?  https://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-...
 
What happens?

Read other 1 answers
RELEVANCY SCORE 59.6

I see updates for the Thunderbolt Controller and driver have been released. I see nothing about any "fixes" in the release notes, only "enhancements". This is a little disconcerting since there have been a number of issues with the Thunderbolt controller. A manufacturer of a new Thunderbolt 3 dock has discovered problems with it. Will this controller or any related BIOS settings be fixed?
JohnD

Read other answers
RELEVANCY SCORE 59.6

For some reason the firmware for thunderbolt won't update on my p70. I've tried installing from a command prompt and using the installer. Either way it seems to work but the firmware version doesn't change. I have the hdmi cable connected to a monitor and have the thunderbolt software running. I've rebooted and tried again. I've booted into safe mode then rebooted and tried again. I've uninstalled the thunderbolt controller and tried again all to no avail. Ideas anyone? Thanks in advance.

A:P70 HDMI Thunderbolt Firmware won't update

Badhabit_wb,
 
I'm sorry to hear the Thunderbolt firmware installation was unsuccessful.
 
Lenovo is in the process of publishing a Service TIP that includes step-by-step instructions on how to check the Thunderbolt firmware version as well as a comprehensive guide to installing it.
 
I will post the link here once it goes live in the next day or two.
 
Thank you,

Read other 3 answers
RELEVANCY SCORE 59.6

Hello, I keep getting this warning. I see that this is the latest firmware.Why do I keep getting this info and how do I remove it? 

A:Thunderbolt firmware detect tool

Just wondering.  Are you running Vantage to check for updates?  I get that whenever I check for updates.  IF I dont check for updates it doesnt come up.  The other way it doesnt come up is if i disable Thunderbolt in BIOS.  BUT if I disable it in BIOS I get a fault error when I run Vantage to check for updates.  A Lenovo Employee says that it shouldnt generate an error and they are trouble shooting that.
 
https://forums.lenovo.com/t5/Pre-Installed-Lenovo-Software/constant-faulting-of-FwUpdateCmd/m-p/4189...

Read other 1 answers
RELEVANCY SCORE 59.6

Hi, What should be the "standard" version of the Thunderbolt firmware for a recent T570 20H9 machine?When I look at my configuration, I see 4.0.4 ... (see below jpg file)But the AKITIO manufacturer of the Thunderbolt T3T adapter requires a revision 16 for the firmware (Thunderbolt software number is ok as it should be at least 15.3.40.275). My external Thunderbolt disk is a Rugged "RAID-0 mode" 4Tb diskSo I use  AKITIO T3T adapter to connect Thinkpad thunderbolt-3 portto my external diskI can not find revision 16 on the Lenovo site ...Any advice? Regards


























Thunderbolt system tray 03.jpg ?148 KB

Read other answers
RELEVANCY SCORE 59.6

Just recently purchased and received a HP Spectre 15-bl075nr. I am trying to use a Thunderbolt DisplayPort adapter (Plugable model # TBT3-DP2X), but it requires the Thunderbolt Controller to have NVM Firmware version 14 or higher. Unfortunately, this laptop only has NVM Firmware version 9. What is the best way to for me to update the NVM Firmware? 

Read other answers
RELEVANCY SCORE 59.6

Anyone see this issue before? 

When I start the update, Thunderbolt doesn't appear in the device list. When the update starts, I briefly see the device in device manager, but then the update fails with this error. Then, Thunderbolt disappears from Device Manager. It's almost like Thunderbolt isn't turned on. I've tried disabling and reenabling in the BIOS to no avail. 

*** Dell Thunderbolt firmware update started on 12/15/2017 at 16:32:51***Command: C:\Users\grifttu\Downloads\Intel_TBT3_FW_UPDATE_NVM16_8FDJ2_A06_4.16.00.005.exe
Starting FW Update....***TBT GPIO power is turned on.Can't find Tbt controller, Power on Tbt controllerThunderbolt Firmware Update C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\FwUpdateCmd.exe /s up1 C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\0X06E4_secure.bin /s up1 C:\Users\grifttu\AppData\Local\Temp\DELB518.tmp\Intel\0X06E4_secure.bin FAILED: FwUpdateExceptionsCode 0x10bSystem TBT NVM Current Version:BCD:00000008: New Version:BCD:00000008Power down Tbt controller***TBT GPIO power is turned on.
Error: Unhandled Error
An unexpected error was encountered. Please record the error return code and report back to technical support.
Exit Code = 10 (Unspecified Error)***Thunderbolt Firmware flash finished at 12/15/2017 at 16:33:58***

Read other answers
RELEVANCY SCORE 58.8

Hello all, I have a problem with my Thunderbolt 3. I had to do a clean install of windows 10. I used the built-in function of windows 10. And did a hard reset, so no bloatware survived. After the reset everything worked well, but the thunderbolt software did not install itself, like the rest did. I downloaded the driver and software from the support page for my device. (here: https://pcsupport.lenovo.com/nl/nl/products/laptops-and-netbooks/700-series/720s-13ikb-type-81bv/81b...). But after this it still doesn't work..! I think I'm missing the firmware part.(Like this for the thinkpad x1 carbon: https://support.lenovo.com/nl/nl/downloads/ds120382) It looks like this:How it should look Print Screen Thunderbolt SoftwareI contacted Lenovo support here in The Netherlands but he said I had to do a reset. I know this isn't gonna work, because it'll just reset itself to standard Windows. And then i still don't have the firmware..Anybody an idea or know where I could maybe get the firmware?

Read other answers
RELEVANCY SCORE 58.8

I have a T470S type 20HF running windows 10 (version 1703) that suddenly the Intel Thunderbolt Driver was updated and gives me the error "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed." The computer is connected through a usb-c cable to a dockin station which has two monitors connected through display port cables. I tried uninstalling the Intel Tunderbolt Software (ver. 17.4.78.500) and reinstalling it.I tried installing thinkpad thunderbolt 3 dock and usc-c dock driver v10017.I tried to install new firmware with the file N1WTH07W but it says "cannot find correct bin file" I still get the same error and cannot use the monitors connected to the docking station. Please help.

Read other answers
RELEVANCY SCORE 58.8

I've read numerous other posts in this thread on ways to remedy the situation, but none are working for this system.The computer is running Windows 10 64bit 1903Thunderbolt Controller 15BFThe computer has the latest version of the Thunderbolt Software Installed (17.4.78.500)The firmware Version is currently the version previous to the last. 17 01 No matter what method I have tried, all fail.  I tried using Gigabyte updater and select the TBT.bin from Lenovo.  Doesn't work.Tried the administrator silent install, doesnt work.Uninstalling the device, uninstalling the software and reinstalling the software doesn't work. I'm just stuck and don't know what to do.  We have somewhere between 30-50 users reporting error messages from the Thunderbolt software but cannot get the firmware to update!  Hello Lenovo!

Read other answers
RELEVANCY SCORE 58.8

On my P52, I was prompted to install an update, Thunderbolt Firmware Utility - V1.0.12-N2CHF10W. However, it did not install, and I thought I saw something on here about people having issues with that. What's going on? Should I bother trying to install the update? It tried to have me connect a TB device, and I was scared I'd brick something.

Read other answers
RELEVANCY SCORE 58.8

Hello, I have purchased this week the Thunderbolt 3 Workstation dock. It work well until today. Yesterday (Feb 1st) evening I ran the Lenovo Vantage update which updated a bunch of things. Interesting ones: Thunderbolt 3 Dock Firmware Utility and BIOS update.Everything seem to work fine. This morning, first issue: after docking the PC, the Ethernet controller from the Thunderbolt dock didn't seem active. Other attached devices (monitors, mouse) were OK. My reflex: "restart" the dock, i.e. disconnect/reconnect the power cables. And then the dock ceased to work. It looks like if it's "bricked". The power led is on, but pushing the button (or long press) doesn't do anything. Relating to the updates from yesterday, I'd say that it's somehow related to them. And/or maybe an issue with the Thunderbolt software/drivers on PC? I tryed to uninstall/reinstall the Thunderbolt software on the PC. I find curious that:immediately after install, "Attached Thunderbolt Devices" shows "Port 1", "Port 2". By install I mean I open Lenovo Vantage and do a "Check for updates". It doesn't tell me that it had installed something, but it triggers the download and install in the background.Also I see in Device Manager: Device Manager/System/Thunderbolt Controllerafter restart, the list is empty, and in Device Manager there is no more "Thunderbold Controller"  Have you got any hints? Thanks in advance,Cristian.

Read other answers
RELEVANCY SCORE 58.8

How can i install latest Intel Thunderbolt Firmeware on T470 Models? I tried /SIELENT and /QUIT but i got notification for not using Thunderbolt Connection while upgrading and can choose yes or no, but i wont it silent install without GUI / Notification. Idea?

Read other answers
RELEVANCY SCORE 58.8

Hello,  My Thunderbolt dock stopped working with the error message "Not all Thunderbolt ports are functioning properly, please contact PC manufacturer for a firmware update".  So I went to "Display and Videos Graphics" and tried to run the "Thunderbolt firmware update tool for Windows tool"  and get the error message below. Any idea how this can be fixed?  Thank you! 

Read other answers
RELEVANCY SCORE 58.8

The Thunderbolt firmware update to correct HDMI issues for the P70 is now available in the Support section:
 
http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P70...
 
 
 
 

Read other answers
RELEVANCY SCORE 58.8

I have a T470 20HD running Windows 10 Pro. Both the operating system and all Lenovo updates have been applied. Attached to thos is a Plugable-brand USB3 dual HDMI docking station that's been driving a pair of Dell SE2417HG(HDMI2) screens. Or did, until I did the Integrated Firmware of Thunderbolt Function 1.0.12.0-N1QTF16W update, at which point it now only drives a single screen. Windows sees both displays but now can't use one. I've tested both displays and they work fine otherwise, and if I unplug one display the dock will "fail over" to the other display without an issue.Is there a way to roll back this firmware update, or am I basically out of luck? 

Read other answers
RELEVANCY SCORE 58.8

While trying to update the thunderbolt firmware update utility, I get the attached error message.  It happens every time.  Please tell me how to fix this. Dav Vandenbroucke

Read other answers
RELEVANCY SCORE 58.8

Does anyone have problems during the installation of Tunderbolt 3 firmware update? Mine just got an error that says "This method is not implemented in any class". The update to be installed is "Thunderbolt Firmware Update Utility for Windows 10 (64-bit), 8.1 (64-bit), 7 (32-bit, 64-bit) - ThinkPad P51s".

Read other answers
RELEVANCY SCORE 58.8

I installed firmware update N25TF08W via the utility. After doing so only one of my thunderbolt ports will actually charge the computer. The other recognizes that the power supply is plugged in but fails to start charging. I don't know the underlying issue yet, but a PSA...

Read other answers
RELEVANCY SCORE 58.8

Hi, Lenovo recently released a firmware update in the Lenovo Vantage app for the thunderbolt port on my 5th Gen X1 but the update seems to fail. Also tried the update by downloading it direct from Lenovo support website but getting the same error.  Any suggestions? Cheers 





ThinkPad X220i7-2620MCorsair Neutron GTX SSD 480gb8gb Crucial RAMIPS 12.5 3x3 displayIntel Ultimate N6300 wifi9 cell batterybluetoothFingerprint readerWin 7 Pro 64 bit

Read other answers
RELEVANCY SCORE 58.8

Hi, i have a T470 that connects to a UCB C Lenvo thunderbolt dock, occasinly it requires the firmware to be updated (i done this last month) however it is erroring again saying i need to conncact my pc manufacturer for new firmware, i have just checked and there is no new firmware on the lneovo website, i installed all the latested packages that were there, does nayone know where i can get the new firmware and if there is any workaround? The dock is not showing as connected in the dock software window, however the dock light goes from yellow to white when i polug it into the laptop, so it does see the connection they just cant talk to each other. Thanks 

Read other answers