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windows update to ie10 and/or ie11 problems, error 9c57

Q: windows update to ie10 and/or ie11 problems, error 9c57

I have been trying to use windows update for ie10. I always get a Code 9c57 error. Now that ie11 is out, I have been trying that update with the same error. I have tried all the suggestions that I could find around the internet.

Hardware: Dell XPS M1330 laptop
OS: Windows 7 64bit

As per the suggestions for this thread, I have attached my CBS.zip file.

Any suggestion would be greatly appreciated.

RELEVANCY SCORE 200
Preferred Solution: windows update to ie10 and/or ie11 problems, error 9c57

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: windows update to ie10 and/or ie11 problems, error 9c57

Code:
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
I don't recall ever seeing this error before.

I'll have to research it.

back tomorrow - hopefully!

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RELEVANCY SCORE 125.2

Afternoon all,


I am having some issues with Windows Update in relation to the IE10 & IE11 updates. I have just installed a new SSD and a fresh copy of Windows 7 Home Premium 64-bit. All other updates have come through successfully except for these 2.


I have looked through some of the MS pages to determine the problem but i am still at a loss. I have followed the Windows Update Posting Instructions and attached the results below.


I am new to this so please be gentle ...


Thanks in advance for any assistance you can render.


Graham

A:IE10 & IE11 - Windows Update Issues - Code 9C57 & 9C47

Quick Update,

As it was a clean install of Windows I decided to format and have another go. This time everything worked fine with no failed updates.

The only thing I did differently was that I removed 3x2gb of ram that I recently installed. I had 6x2gb the first time round.

Don't know if this has anything to do with the errors I got but thought I would throw it out there anyways.

Thanks

Graham

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RELEVANCY SCORE 111.6

When I attempted to install IE10 from Windows Update, the update failed with Error 9C57.

There was also a prior failure (also this morning) to install an optional update, Platform Update for Windows 7 x64 edition (KB2670838).

Finally, while this may be entirely unrelated, I noticed earlier this week that the "Turn Window Features On and Off" function under Programs and Features of the Control Panel is missing quite a few items that I know used to be there. For example, there's no longer a Telnet or FTP option. The list is only about 6 or 7 items long. I mention this in case it's useful for troubleshooting.

I'm attaching CBS.zip, screen caps of the two failed Windows updates, and a screen cap of the Windows Feature showing the very few items in it.

Attachment 260711







Thanks so much in advance for your help!

Rgds,
Jeff

A:Cannot install IE10 from Windows Update, Error 9C57

There are some very rare errors present in both CheckSUR and CBS logs - they'll take some researching.

back later (if Tom doesn't get in first! )A

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RELEVANCY SCORE 107.6

This is on a friends Lenovo B520 running Windows Home Premium 64 bit.

I've found that this PC has been failing to install updates for some time now. It's still running IE9 - I can see previous failed attempts at installing IE10 and now it's failing to install IE11 in the Windows update control panel.

I've run the SURT and sfc /scannow

The CHECKSUR.log lists 127 corrupt MUM and Cat files but I'm unable to locate good versions of these to start attempting repairs. I've attached just the log files from the CBS folder as including the CABs meant the attachment was too large.

Thanks for any help you can give.

logfiles.zip

A:Windows update fails to install IE11, error 9C57

Here's the summary from the CheckSUR log...

Code:
Summary:
Seconds executed: 4517
Found 254 errors
CBS MUM Corrupt Total count: 127
CBS Catalog Corrupt Total count: 127
Luckily, they all appear to relate to one update - or I'd have been reluctant to attempt anything short of a repair install.

The SFC results appear to have rolled off into the Persist files - please post the two latest CBSPersist files so I can take a look at them.

I'll post a fix for these file later (maybe tomorrow, though)

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RELEVANCY SCORE 101.2

Hi all,

I have been trying to update IE 11 with 0 success. The error code I'm getting is 9c57. I am also getting the same updates to install from Windows Updates immediately after I download them. I will list them below. When I went into the "turn on and off Windows features", it was showing IE9, but the current version I'm running is 8.0.7601.17514. Windows Update has IE 9 as an optional update, and IE 11 as an important update. Neither one is working. Also attached is the CBS.zip file. Any assistance would be great. Thanks!

Windows Updates that keep showing up to install:

KB 2871997
KB 3004375
KB 3031432
KB 3033929
KB 3045999
KB 3046269
KB 2882822
KB 2952664
KB 3068708

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RELEVANCY SCORE 100

Hello All,

I having an issue with updating my Window SP1 with IE11 and some other updates. I have tried all possible combinations mentioned on the forum threads, but with no success.

In the interest of saving time,I have installed the SURT tool and the log files are attached for your reference.

Would appreciate any help in resolving this issue.

Thanks,

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RELEVANCY SCORE 94

I am having an issue that it looks like many other have run into trying to upgrade from IE8/9 to 10 or 11. Other Windows Updates go through fine but anytime I try to install IE 10 or 11 via Windows Update or from the offline installer it fails with the error 9C59.

A little backstory on this in case it helps.... We have a VDI environment so this is on our gold image. Months back we updated IE8 to IE9 but found that we were having compatibility issues with an internal web app and had to downgrade back to IE8 (via uninstalling the IE9 installed update). It appears that I can still re-install IE9 but anything beyond that fails with the info above.

I've tried many of the suggestions out there such as reinstalling the readiness tool, resetting windows update agent, etc but no luck so far. The interesting thing that I found is if i start fresh with this update again (so i start with IE8) , the "turn windows features on / off" shows IE 8 as an option to toggle on/off. However after I try the IE11 install and it fails, i still have IE 8 installed but the "windows features on/ off" window shows IE11...so its almost like it ALMOST gets there and fails.

Either way, if theres any help someone could have for this I'd greatly appreciate it! i'm happy to try and scans / logs that might help

thank you

andrew

A:Windows 7 32bit cannot install IE10 or IE11: Windows Update error 9C59

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 87.6

Hi all,

I want to update IE10 because i need it for Games for live,



I get that error when updating it and when I download it via IE10 website it gives me an error saying that it need to update via windows update.




Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-C7393-R6G2X-P8D42
Windows Product Key Hash: OOCxy3A6J6Co3DGNATk/g7Skszc=
Windows Product ID: 00371-OEM-9045055-26117
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {52DBF96C-B01E-45CA-8D99-6170DFF0603A}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002 ... Read more

A:IE10 not updating error code: 9C57

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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RELEVANCY SCORE 86.8

Noel,

I believe you are on the right track when saying to marvinnash33 that the Error 9c59 problem is a missing WinSXS IE9 assembly.
Cannot update to IE10 (or 11) Code 9C59
I tried to uninstall IE9 and return to the default IE8 included with Windows 7. Cleaning out temp files lost the original IE9 Install folders, so I used a MS-FIXIT utility named MicrosoftFixit.ProgramInstallUninstall.MATSKB.Run.EXE

That MS-FIXIT fails on the IE9 uninstall with the SAME errors reported in the DISM Log and IE##_MAIN Log as found with the IE update/install failure.

***************
DISM.Log error
***************

2014-04-17 23:21:54, Info DISM DISM Package Manager: PID=4976 Error in operation: (null) (CBS HRESULT=0x800736b3) - CCbsConUIHandler::Error <-------BAM!!!!!! ERROR 0x800736b3 = "The referenced assembly is not installed on your system."
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800736b3)
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x800736b3)
2014-04-17 23:21:54, Info DISM DISM Package Manager: PID=4976 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2014-04-17 23:21:54, Error DISM DISM Package Manager: PID=4976 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800736b3)

The DISM Package Manager ch... Read more

A:IE9 IE10 IE11 Update Error 9C59 & Kernel-EventTracing/Admin EventID 2

Let's have a look at your CBS folder and WU data.


Please follow the Windows Update Posting Instructions and post the requested data - also upload the C:\Windows\windowsupdate.log file

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RELEVANCY SCORE 85.6

Windows Updates (you know, the one recommended to run Automatically) installed IE11 which brakes many websites, which created quite frustrating situation and highlights why Windows 8 is a complete failure, as is 8.1.
The only way that IE11 can be uninstalled is via the Turn Windows Feature On or Off, as it does not appear in the Uninstall Programs list. When I did that iexplore.exe got deleted, cannot find in any method suggested in the many online post about people having same issue trying to downgrade from IE10 to 9, so essentially I have no IE now. Thank God for Google Chrome! Trying to install IE10 manually gives a "IE10 is already installed message", but of course it can?t be launched without iexplore.exe, and the only option I?m left with is to turn IE11 back On. Nice huh? I have read that IE is now part of the Windows 8 OS so I'm SOL.
Thanks to Microsoft I now have a $700 paper weight as some sites I absolutely need (Bank, School, job WebMail which is Outlook and that doesn't even work anymore) that require IE do not work on IE11.
Of course according to Dell downgrading out of this IE8 frustration is out of the question, so I'm thinking of wiping it clean and installing a server OS and be done with it.
So oh great Microsoft Developers, can you help me find a way to make YOUR LAPTOP (obviously not mine) work for me. Please note that all the methods of searching for Explorer, Internet Eplorer, iexplore.exe, and so forth in order to PIN IT to my desktop have ... Read more

A:IE10 Disappears after Windows update to IE11 Turned OFF

Since it's an update try to remove it:
Remove an update

Weird, IE11 should make place for IE10 with the above procedure.

There is no way to use IE9 on Win8.

If nothing works and IE11 remains, try changing the developer tools (F12) browser mode (Alt-B) to 'emulate' an older browser if possible.
IE11 Compatibility Mode - Microsoft Community

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RELEVANCY SCORE 85.2

Hi seven forum members,

i'm having a problem while installing ie11,
the error code is 9c57 when installing ie11 only.

but when i update via windows update i get the error:
9c59

My cbs log's are included, if someone can help me out it would be much appreciated.

Greetings,

I cant upload the attachment it's too big, so i uploaded it on my own site.

http://electraboiler.nl/CBS.rar

Hicham Tghanimt

A:error code 9c57 when installing IE11

Your SFC log is interesting - something had ripped out WIndwos Defender (or MSE?) by the roots, instead of just switching it off.

The remaining errors after SFC had fixed those, are caused by KB3022345, and can be ignored - although KB3068708 will update that one, and cause the same errors in a higher version number.
If you want to clear those errors, uninstall KB3022345, and hide both that, and KB3068708 so that they don't reinstall until MS gets around to fixing the errors.


The background CBS data gives some interesting errors, which I don't recall seeing before...

Code:
2015-05-16 19:57:10, Info CBS Failed to open online software key. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2015-05-16 19:57:10, Info CBS Failed to get SOFTWARE registry key. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2015-05-16 19:57:10, Info CBS SQM: Failed to get SOFTWARE key from session. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2015-05-16 19:57:10, Info CBS Warning: Failed to apply SQM sample policy for package: Package_7_for_KB2506014~31bf3856ad364e35~amd64~~6.1.1.0 [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2015-05-16 19:57:10, Info CBS Failed to open online package store: Packages\Package_7_for_KB2506014~31bf3856ad364e35~amd64~~6.1.1.0. [HRESULT = 0x80070013 - ERROR_WRITE_PROTECT]
2015-05-16 19:57:10, Info CBS Failed to get key for store object type: 2 [HRES... Read more

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RELEVANCY SCORE 85.2

Hello All,

I having an issue with updating my Window SP1 with IE11 and some other updates. I have tried all possible combinations mentioned on the forum threads, but with no success.

As requested,I have installed the SURT tool and the log files are attached for your reference.

Would appreciate any help in resolving this issue.

Thanks,

iglobal

A:Error code 9C57 when updating with IE11

Your CheckSUR persist log shows the following...





Quote:
Summary:
Seconds executed: 620
Found 18799 errors
Fixed 4 errors
CBS MUM Corrupt Total count: 4
Fixed: CBS MUM Corrupt. Total count: 4
CBS Watchlist Package Missing Total count: 14996
CBS Watchlist Component Missing Total count: 3799
Fixed: CBS Paired File. Total count: 4


I don't think there's any option here except a repair install - or a clean install if either you don't have the appropriate media, or the repair fails.

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RELEVANCY SCORE 81.2

Hi all,
 
I have been having issues with upgrading IE for quite some time now.  I currently have IE 8 installed.  Whenever I try to update to IE 9 or IE 11, I get error code 9c57.  I didn't care too much up until now, since I wanted to get Windows 10 and I cannot do it unless I upgrade IE.  I have tried downloading as standalones, used the FixIt tool, ran anti-malware checks.  Nothing is working.  I really do not want to do a clean install, I'm not sure I can even do one, I do not have a repair disk of any kind.  I'm listing the computer specs below.  Also, I have noticed that when I download some of the KB updates, they are still appearing in the updates list, as if they were never downloaded.  Any help would be greatly appreciated.  I will post and link whatever I need to.  Thanks.
 
HP e9200z
AMD Phenom ™ II x4 810 Processor 2.60 GHz
6.00 GB RAM
64-bit Operating System
 
I do have a valid Windows activation

A:Windows Update error 9c57

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 80.4

Hello all my computer recently got messed up last week and i was just able to get it fixed the other night, however though i was able to install all my updates, except for IE10 and i started getting error code 9C57 Windows Encounters an Unknown error, it won't let me attach the CBS log i keep getting an internal server error

A:Windows Update Error Code 9C57

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data If you get a Server error, delete the older CBSPersist files and try again.

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RELEVANCY SCORE 80.4

May I please ask for assistance with a machine with failed Windows Updates?

Steps I have taken:

* I downloaded and ran Microsoft's System Update Readiness Tool (KB947821).

* I ran sfc /scannow. There were no integrity violations found.

* I checked for Windows Updates and found the following "Important" updates:Internet Explorer 11
KB2871997
KB3000483
KB3004375
KB3031432
KB3033929
KB3045999
KB3046269
* I ran the updates. It reports that 7 succeeded and 1 failed. The error found is: Code 9C57 Windows Update encountered an unknown error.Internet Explorer 11 is the update that "failed", but the seven other updates are offered again the next time I check for updates.

What can I do to get Windows Updates working again? Thank you kindly for any assistance.

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RELEVANCY SCORE 79.6

Hi

I have Windows 7, 64 bit Lenovo ideapad that is not allowing system updates. This has been going on for awhile. I do some research on the problem and attempt to fix it myself. When I am unsuccessful I become frustrated so then I don't try again for several months. Meanwhile, my computer performance is getting worse and worse.

What I've tried so far:
Windows updater troubleshooter:Service registration missing or corrupt-FIXED
Problems installing recent updates-FIXED

Starting computer in clean boot to try to install updates.
Temporarily disabling antivirus software (AVG Antivirus Free Edition) and trying to run the updates.
I've downloaded and tried to run the SURT (not 100% sure if it actually DID run).
SFC scan did not find any integrity violations.
I was unable to upload CBS zip file to this thread. I tried a few times. Connection was reset.

I have not yet tried to restore the registry because I'm not 100% confident on how to do it although I did backup my computer on an external hard drive.

Please let me know if you require any additional information.

Any insight, advice or help would be greatly appreciated! Thanks!

A:Windows update Error codes 800736B3 and 9C57

Please follow the WindowsUpdate Posting Instructions and post the requested data



If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for anumber of reasons)



Please also post the C:\Windows\windowsudpate.log file

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RELEVANCY SCORE 79.6
A:Intalling IE 10 or IE 11 via windows update gives code 9C57 error

Hi and welcome to SevenForums,
Take a couple of screen shots of the Review Important updates and Optional updates windows so we can see which updates are attempting to install,
One tip is to change your windows update setting to Exclude the optional/ Recommended updates from downloading the same way as Important ones,
http://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html

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RELEVANCY SCORE 79.2

I downloaded IE11 from Microsoft and executed it. It gets about 40% of the way across the ribbon in the "Installing Internet Explorer" window when it aborts and says "Internet Explorer did not finish installing".

I checked the troubleshooting page but nothing helped.

NOTE: I sometimes have trouble installing some programs -- "you don't have access" is the kind of message I get. Sometimes I can install a program if I switch to the admin account.

Any ideas what is wrong?

Thanks.

A:Cannot update IE10 to IE11

Only the PC's Admin account can install programs for the PC.

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RELEVANCY SCORE 79.2

Not too long ago Gregrocker was so very kind and totally did a reinstall of my Windows7 Home Premium Edition 32-bit for me. It was a complete disaster and he had magical fingers and fixed my laptop so it felt like it was brand new again. I had my IE back of which I didn't have before and he set my laptop up for me so I wouldn't have any problems. And I was extremely grateful for everything that he helped me with.

Well I'm back again with problems once again with this stupid IE. I personally switched from my GoogleChrome on the words from Greg that it just wasn't as good as Microsoft. So I gave it a try and I've been using FireFox ever since then...I don't even go into IE ever...and the updates were set up for automatic...so I really didn't have to worry about that either or so I thought...BUT...I had to go into IE for work related stuff and when I went in there that's when I noticed everything looked all messed up. I don't even have a front page everything is white and over on the right it looks like a different language of which I have no idea which one...I tried to go into my windows updates to see what was installed and saw that IE11 was installed with a ton of other items as well...and reading in the Microsoft post about all this I hi-lited IE11 and uninstalled it and it took me back to IE10 but I still have all these problems that I don't know how to explain nor how to fix. So where do I go or how do I start fixing this in dummy mode
Any suggestions would be great.

Tha... Read more

A:How can I fix my IE10 after that update from IE11

Hello DoeZ,

Please go ahead and post back with a screenshot showing what you are seeing to see if it may help to ID what the issue could be.

Screenshots and Files - Upload and Post in Seven Forums

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RELEVANCY SCORE 78.4

I am having issues to update from IE10 to IE11. Also cannot install updates KB3003057 or anyones which this one supersedes such as KB2987107, KB2977629, etc for months.

I have run the CheckSur and sfc for a few times already and the latest one does not seem to have lots of errors. Also ran the DISM scanhealth and returned with no errors.

The CBS log attached below. Thanks in advance.

A:Cannot update from IE10 to IE11 with 9c59

You have some quite serious errors in the CheckSUR results...

Code:
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_en-us_857fa059e0060cdc
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.18217_none_1751a4c567d1981f
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18203_none_b52f2f65c4a146e5
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.18217_zh-tw_e902481dc498c35e

Unfortunately, 'Missing Winning Component Key' problems are a little beyond my skillset so I'm going to have to ask for assistance.

Don't run away.

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RELEVANCY SCORE 77.2

I brought my computer as a windows 7 computer and i upgraded all the way up to windows 8.1 before i got a virus. I had to order some dvds which worked but the updating process stopped at 99%. I let the updating process update for about 10 hours and it was still stuck.

So i took the dvd out and it got me to the startup services screen where it got stuck. So i changed a registry line and it worked! I got all my files back but now i can't upgrade from windows 7 to windows 10. Can i get some help?

A:Can't update windows 7 to windows 10. Error codes 9c57 code 9c59.

Hi and welcome to SevenForums,
You can try this method and simply clean install 10
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

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RELEVANCY SCORE 72

Computer model: Panasonic Toughbook CF-31
OS: Windows 7 SP1
Processor: Intel Core i5-2540M CPU @ 2.60GHz 2.60GHz
RAM: 4 GB (3.89 GB usable)
System type: 64-bit

CBS Log
CBS.zip - Google Drive

I ran the SURT tool Windows6.1-KB947821-v34-x64.msu.
Ran fine, no problem.

Ran sfc /scannow
"Verification 100%"
"Windows Resource Protection could not perform the requested operation."

Also ran
Malwarebytes
JRT.exe
Adwcleaner
Hitmanpro_x64

I still get the "Windows Update Error, Error Code 80070643, Code 9C57"

A:Windows Update Error, Error Code 80070643, Code 9C57

Hi Qpuser,
lookin at your logs
couple of questions
Are you dual booting or have the OS on your D drive/partition.
can you also run, in following order

http://www.sysnative.com/niemiro/apps/SFCFix.exe
http://go.microsoft.com/fwlink/?LinkID=52012
and sfc /scannow

copy/paste the results please.

Roy

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RELEVANCY SCORE 71.2

Attachment 290231
i having problem with this windows update

here is zip for CBSAttachment 290230


thanks!!!

A:windows update error (code 9c48 and code 9c57)

You haven't run the CheckSUR tool.

Pleasefollow the WindowsUpdate Posting Instructions and post the requested data

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RELEVANCY SCORE 69.2

Hey,

I have been experiencing a 9C59 error when trying to update to IE10 on this PC. I have followed all of the troubleshooting advice available from Microsoft, ensuring all pre-requisites are installed etc.

I have attached three CBS.zip files here for evaluation (sorry had to split them to upload) and would greatly appreciate any help you can give on this issue.

Thanks!

A:Error 9C59 when using Windows Update to install IE10

The only significant error I can find in the CBS log is

Code:
2013-04-23 09:48:08, Info CBS Failed to find file: amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_8.0.7601.21969_none_fc18c9909e077b72\jscript.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Failed to gather all missing files for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CSI [email protected]/4/23:08:48:08.190 CSI Transaction @0x12ab130 destroyed
2013-04-23 09:48:08, Error CBS Failed to pre- stage package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-23 09:48:08, Info CBS Perf: Stage chain complete.
Please run the following command, and post the results.

DIR C:\Windows\jscript.dll /S

What Anti-Virus are you using?

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RELEVANCY SCORE 69.2

Have spent all afternoon trying to sort this and am close to giving up but thought I would post some logs in here in one last attempt. Have completed all important and optional Windows updates but the installation of IE10 fails everytime with error 9C59. Have tried manual download and same issues.
SFC scan has no issues.

CBS logs attached if anyone has any bright ideas. Please let me know if you require any more information.

A:Windows 7 HP x64 Update IE10 Error Code 9C59

There are no signs that you've run either SFC or CheckSUR....

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 68.4

Hi -

I have browser problems after a windows update came along on 19 November. It turned out to be an IE11 upgrade to IE10. If it wasn't marked as a critical update I would not have bothered

Prior to the update all was well. Post update the IE11 has trouble connecting to some sites: eg Latest news, world news, sport and comment from the Guardian | theguardian.com | The Guardian and Free website | Free blog | Create a free website | Weebly fails to load and Home | Mail Online works fine.

The browser just reports that it is 'waiting for response from website'

So, I tried rolling back the machine to the restore point prior to the update. Now back to IE10, BUT the same problem persists.

Next, I unrestored the unrestore and reverted to IE11. I then tried uninstalling the update. Back to IE10 and same problem.

I tried turning off the windows firewall and disabling the virus scanner. Same problem. I checked the latest version of Flash is installed.

So, I downloaded and installed Chrome. Chrome has the same problem, except that if you stop the page loading it will render the page as far as it has got. Successive reloads and stop loading clicks will get most of the page.

Chrome is now my default browser. Funnily enough, Chrome seems to be getting better at getting web pages as it is used more. Seven forums has only just become usable!

Is there a fix for this ? Machine is w7 Pro SP1.

Simon

A:Browser problems after IE11 windows update

Try ccleaner and leave the basic stuff checked as well as dns cache under system.

CCleaner - Delete Junk Files

Have you scanned your system for malware?

Such as with malware bytes or avast?

You can download them and run a full scan in my signature.

Read other 9 answers
RELEVANCY SCORE 67.6

Hi,

Windows update for IE10 on win7 64 fails continuously with errore code 9c59. Manual install resulted the same.
I run sfc /scannow which didn't find any problem.

I am attaching my CBS log.

Can anyone help?

Thanks,

Beez

A:Windows update for IE10 on win7 64 fails with error code 9c59

Please follow the Windows Update Posting Instructions and post the requested data

Read other 9 answers
RELEVANCY SCORE 67.6

Hi folks

I found my way here after being unable to update to IE10 on Windows 7 (32)

the windows update error is:

"Internet Explorer 10 for Windows 7
Installation date: ‎09/‎05/‎2013 10:22 AM
Installation status: Failed
Error details: Code 9C59
Update type: Optional"

I have attached the CBS.zip file. (NB: when I pasted the copy of CBS folder to my desktop I got an error message that access to CBS.log was denied. Maybe this is normal?)

I'd be most grateful for any help you can give.



Regards

Chris

A:Windows update fails for IE10 on Win7 error code 9C59

the copy/paste problem is common - which is one reason why I tend to prefer just collecting the CBS.log file on its own.
Copy the C:\Windows\logs\CBS\CBS.log file to your desktop, and compress it, then upload that.

Read other 9 answers
RELEVANCY SCORE 67.2

During update, W8.1 restarts, and goes to the boot screen. Then gives this error:
We couldn?t complete the updates, Undoing changes. Don?t turn off your computer.

All updates that were installed get undone. And if you install updates again, it will do the same thing. The reason is because of one update:
IE 11 Windows 8.1 - KB2962872

Has anybody else had this problem? Anybody know what to do?

A:IE11 Update Error KB2962872 Windows 8.1

Originally Posted by crimson


During update, W8.1 restarts, and goes to the boot screen. Then gives this error:
We couldn’t complete the updates, Undoing changes. Don’t turn off your computer.

All updates that were installed get undone. And if you install updates again, it will do the same thing. The reason is because of one update:
IE 11 Windows 8.1 - KB2962872

Has anybody else had this problem? Anybody know what to do?



I had this problem with Online Armor firewall installed. Temporary uninstalling Online Armor fixed it.

Read other 2 answers
RELEVANCY SCORE 67.2

Hello all,

I have followed steps 1 and 2 in your posting instructions (Windows Update Posting Instructions) and I would like to upload the CBS.zip file from step 4, but it is 11.7 MB and the forum limit for a zip attachment is 8 MB. I still have it so let me know if there is another way to deliver it.

My problem is getting the error Code9C59 during a windows update. I have been getting this for a couple of weeks now. The important update regards ie11, the optional one is ie10.

(Superfluous information: Normally I wouldn't care as I don't use ie to browse, but I have been trying to update my Battle.net Agent so I can continue playing Diablo3 and it gets an error BLZBNTBTS00000028. This started a few weeks ago coinciding with the update, and through my investigations after checking the standard stuff like internet being on and Blizzard not being down, that this battle.net error may happen because windows is not fully updated, and ie11 is the only important update not completed. Thus my struggle with ie11. Just FYI because maybe the info migth help you or you have come across the battle.net error and can give extra insight into that.)

Please help me overcome error Code9C59.
Thank you for the attention!
Fabio1701

A:Error Code9C59 during windows update for ie11

Delete the oldest CBSPersist cab files from the archive, and try the upload again once the size is bellow the limit

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RELEVANCY SCORE 66.8

Windows 7 Home Premium SP1, 64-bit
Ran System Update Readiness Tool and SFC /scannow (no problems found in SFC, but it ran so fast I wonder if it ran correctly). Also I ran SFC several times, rebooted, and ran it several more times.

Here are the updates I tried to run and the error codes:
KB2862330 (Code 80073712)
KB2984972 (Code 80073712)
KB2894844 (Code 80073712)
Internet Explorer 11 (Code 9C57)

I tried to upload the CBS.zip file, but got "500 - Internal Server Error." The zip file is 9.5MB, and the table says a max of 8MB is allowed. Is it possible to shrink it more?

Thanks for any help!

A:Windows Update - four failures (Codes 80073712 and 9C57)

Delete the oldest CBSPersist file, and try again - or upload the file to a fileshare service (preferably DropBox or OneDrive) and post a link

Read other 9 answers
RELEVANCY SCORE 66.8

Hi,

I am trying to update my Dell T1650 with some Windows Updates using Windows Update. 2 updates keep failing: KB971033 and IE 10 for Windows 7 x64 base system. I have tried Microsoft Fix It and other potential problem solving scenarios and when my PC reboots the fixes try to install but fail and the reverts back to its previous state. I have run sfc/scannow and no errors popup. I have also run SURT and even though the PC reboots I still run into the same failures. When the updates fail I get Code 80070BC9 and Code 9C57. I have attached the output from the CheckSur log but it shows there are corruptions in two KB packages: KB2522422 and KB2778344. This is a new PC and I am hoping these issues will resolve the issues I have installing iTunes 11 on it. Thank you for your help!

A:Windows Update Failures: Code 80070BC9 and 9C57

Hello nfullington and welcome to the forums

Your CheckSUR log is showing a few corrupt files which we will need to fix:


Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-11 15:31

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2522422~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_3_for_KB2778344~31bf3856ad364e35~amd64~~6.1.1.0.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2522422_SP1~31b... Read more

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RELEVANCY SCORE 66.8

Been trying to install a few updates on my mom's laptop and keep having the same problems.

The 8E5E0F6 seems to be for both the security update for IE 8 (KB2962872) and installing IE 9.

8E5E0147 is the platform update for Windows 7 (KB2670838) which is preventing IE 11 from installing, error 9C57.

Ugh. Not that either of us is fussed about IE, but I would like to get rid of all the updates instead of just hiding them. And the platform update would be nice!

And only one error in SFC and I don't think it relates to any of this?

2014-06-12 10:35:16, Info CSI 00000116 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-06-12 10:35:21, Info CSI 00000118 [SR] Cannot repair member file [l:24{12}]"M1033DSK.CSD" of Microsoft-Windows-MulanTTSVoiceENUDsk, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-06-12 10:35:21, Info CSI 00000119 [SR] This component was referenced by [l:198{99}]"Microsoft-Windows-Foundation-Package~31bf3856ad... Read more

A:Windows Update Errors 8E5E05F6, 8E5E0147 and 9C57

I can see no signs that an SFC /SCANNOW has ever been run - please do so, and post the new CBS.log file

Read other 4 answers
RELEVANCY SCORE 66.8

Hi guys,

I ran into Windows Update Errors Codes 80073712 and 9C57 when I try to run Windows Update on Windows 7 Professional SP1.

I've attached with this post a screenshot of the Windows Update error as well as the CBS logs.

I ran the latest System Update Readiness Tool (Feb 2014) before trying Windows Update again but it still gave me errors.

I also ran a SFC Scan using Admin privileges and attached a screenshot of it (which produced no errors although it finished in less than 10 seconds).

Please let me know how I can fix it and if you guys need anymore info to aid in your diagnostics please let me know.

I appreciate all the help!

A:Windows 7 Update Errors Codes 80073712 and 9C57

You have registry corruption.

CheckSUR shows..

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
the background CBS log shows this..

Code:
2014-02-27 00:12:33, Error CSI 0000004c (F) STATUS_SXS_COMPONENT_STORE_CORRUPT #94731# from CCSDirectTransaction::OperateEnding at index 0 of 32 (0x0000000000000020) operations, disposition 0[gle=0xd015001a]
2014-02-27 00:12:33, Error CSI 0000004d (F) HRESULT_FROM_WIN32(14098) #93784# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddComponents(Flags = 4, a = @0x2a26f70, mp = @0x2a27770, disp = 0)[gle=0x80073712]
2014-02-27 00:12:33, Info CBS Failed to add one or more component [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2014-02-27 00:12:33, Error CBS Failed to complete component closure [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
The SFC log is only 6 components long - it should be 6000++ !


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

Read other 9 answers
RELEVANCY SCORE 66.8

Windows update for IE10 on Windows 7 64bit fails continuously with error code 9c59. I tried the stand alone updater with the same results. All other windows updates complete successfully, it's just IE10 that continually fails.

Don't know if this is related but I do have problems with IE8 (current browser). After a while, an open IE window will become non responsive and can't be closed out. I have to use task manager to close it down. I have sent off the reports to MS, but no solution has appeared.

I've attached the cbs file. Let me know what else I can do. Thanks.

A:Windows update for IE10 on win7 64bit fails with error code 9c59

There are no significant file errors in either SFC or CheckSUR logs.

In these cases, it has sometimes been a solution to uninstall IE9, reboot a couple of times, and then reinstall IE9 again, before installing IE10 successfully.
It's worth a try

Read other 5 answers
RELEVANCY SCORE 66.8

I have a machine that refuses to update to Internet Explorer 10. It appears others have had the same error code which was caused by file corruption on the drive.

When trying through WU i receive the 9C59 error.

Trying the standalone .exe from microsoft doesn't install either.

I've ran SURT to no avail.

Any help is appreciated.

A:Windows Update - IE10 - Windows 7 Pro SP1 x64 - 9C59 error

CheckSUR actually managed to find and fix one problem...

Code:
Checking Package Manifests and Catalogs
(f) CBS Catalog Missing 0x00000002 servicing\Packages\Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat
(fix) CBS Catalog Missing CBS File Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.mum from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2804579~31bf3856ad364e35~amd64~~6.1.1.0.cat from Cabinet: C:\windows\CheckSur\v1.0\windows6.1-servicing-x64-7jul-13.cab.
The SFC scan found one rather important error...

Code:
Line 40253: 2014-01-14 15:00:12, Info CSI 000006aa [SR] Repairing 1 components
Line 40254: 2014-01-14 15:00:12, Info CSI 000006ab [SR] Beginning Verify and Repair transaction
Line 40257: 2014-01-14 15:00:12, Info CSI 000006ad [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 40260: 2014-01-14 15:00:12, Info CSI 000006af [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutra... Read more

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RELEVANCY SCORE 66.4

Hi everybody, how are you?
 
I finished disinfecting an Acer laptop running Windows 7 64-bit but still need some help.
 
I cannot update to IE11.  I keep getting the error code 9C59 in Windows Update.  I reverted even back to IE8 - no luck!
 
Please help!!!  

A:Windows Update Error Code 9C59 (IE11)

Go here and make sure you have every update listed.
 
https://support.microsoft.com/en-us/kb/2847882

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RELEVANCY SCORE 66.4

Windows 7 x86, downloaded offline installer IE11-Windows6.1-KB2977629-x86.msu (need the last version of IE11 because older versions don't work correct with some software) getting an error, something like "not suitable for this computer" (sorry, don't know the exact translation to english). Before I also installed IE11-Windows6.1-KB2929437-x86.msu as it was told in KB article.

In the event logs i see the error because of 2149842967:
Source: WUSA
ID: 3
SFC /scannow shows no errors

Also there is an update which can't install and shows error 9c48
Computer in corporate network, all updates are installed with WSUS. Other computers don't have this problem, only this one.

I tried to uninstall IE11 with the command FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*11.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart" - after that I couldn't install it again. had to recover from the latest recovery point.

Also I installed the Windows6.1-KB947821-v34-x86 update, which should fix some problems, but it did not happen

A:Error Installing IE11 Update KB2977629 for Windows 7 x86

I'm low on knowledge in this area but I did find something from Microsoft.
Seem like that update is for Server.

Download Cumulative Security Update for Internet Explorer for Windows Server 2003 (KB2977629) from Official Microsoft Download Center






Quote:
System Requirements







Quote:
Supported Operating System
Windows Server 2003 Service Pack 2
This update applies to Internet Explorer with the following operating system:Windows Server 2003 Family







From your post.#1






Quote:
not suitable for this computer


Don't give up their might be someone that can help you get around this problem.

Your system specs need to be filled in completely. You are only showing this.






Quote:
Computer type PC/Desktop
OS Windows 7

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RELEVANCY SCORE 66.4

WIndows Update - again :-(
WIndows 7 Ultimate X64 on HP Envy DV6!!. Ive been installing Win 7 for the last couple of days (!). Nearly at the end with all updates OK except IE11

Windows update dies with error 9C59 so I tried a standalone install of IE11.
The IE11 Log all looks OK except
00:04.384: WARNING: Checking version for C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll. The file does not exist.
I looked and a file with that name is present in the directory
04:28.821: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036

I ran SFC /scannow and it reported no errors
I've tried the SURT but SUR.log reports no errors

I ran windows update again (same result) for the CBS log (Attachment 331674) It reports a number of KBs missing but when I try to install them windows says they are already installed. COnfused, I give up!!

I would prefer to have a clean install before putting an image in the bank so are there any suggestions as to what I can to to get IE to install.

Thanks in advanceploCBS file Ive give up. Best I managed was 30% before

PS after a lot of attempts at uploading the CBS file. Best I managed was 30% of a 6MB zip! Sorry.

A:Windows Update fails with error 9C59 on IE11

Pleasepost the C:aWindows\Windowsupdate.log and C:\Windows\IE11_main.log files

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RELEVANCY SCORE 66.4

Hello everyone. It's been a while... I finally changed my laptop 'cause its GPU got burnt and they gave me a brand new Lenovo Z710 i3-4000m with a GT 745M (not bad). Anyhow, while updating after a new installation of Windows, every single one update got installed successfully except one (partially, you'll see what I mean): the notorious IE11 which always comes up with error 9C48. And I say partially because I HAVE IE 11 installed successfully the first time I installed it, through Windows Update (exhibit A & B below)!

I know that I am making much fuzz for nothing now 'cause I could just hide that update and go on with my life. But I know that's something is not right and it's a shame to begin a brand new installation of my precious Windows 7 with errors.

SURT installation completed successfully (KB947821), sfc /scannow didn't find any integrity violations, I have included only the CBS.log and CheckSUR.logs on my .rar file because I exceed the 8.00 mb limit with the CBS_Persist .zip folders. Thanks in advance for everyone's time to read my post. Peace out \/

A:IE11 error code 9C48 through Windows Update

Sounds to me like a corrupted store somewhere - but before we start messing, let's have a look at some other files...
Please upload the following files.
C:\Windows\windowsupdate.log
C:\windows\IE11_main.log

Read other 5 answers
RELEVANCY SCORE 66.4

Hi, I am trying to update windows and have multiple updates fail with different error codes. My CBS file is too large to upload so here is a link from my dropbox and I included a txt file with which update is getting which error code. https://www.dropbox.com/s/4kjofgbp5dtyf0s/CBS.zip
Thanks, any help is appreciated.

A:Muliple Windows update errors 9C57, 800B0100, 80073712

Your CheckSUR shows a number of problems...

Code:
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_69637bfcab8b6996.manifest
winsxs\manifests\x86_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.22616_none_0d44e078f32df860.manifest
winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.18409_none_f1f3a3606cde922b.manifest
winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.18409_none_c65b8628ede23b46.manifest
winsxs\manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_1f84ccfb00716e00.manifest
winsxs\manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.22616_none_9008aeac18b048ef.manifest
winsxs\manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_d12bfe623b6b6a1e.manifest
winsxs\manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_fcc41b99ba67c103.manifest
winsxs\manifests\amd64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.22616_none_c6d75410070aa823.manifest
winsxs\manifests\amd64_microsoft-windows-consolehost_31bf3856ad364e35_6.1.7601.22616_none_d30d535731d53c0d.manifest
winsxs\manifests\amd64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.22616_none_f26f71478606ff08.manifest
winsxs\manifests\amd64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.22616_none_153022a8cc10ac05.manifest
winsxs\manifests\amd64_microsoft-w... Read more

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RELEVANCY SCORE 66

A couple of months ago this system had problems with KB2918614, which, when installed, would cause all MSI files to fail to install. In the process of fixing that, I used System Restore several times to roll back to different points.

After I discovered it was KB2918614 and uninstalled it, things were fine. (Until it reinstalled itself again later and I had to remove it again.) This month, Windows Update would never finish checking for updates. I went into Add / Remove Programs to see if KB2918614 had installed itself again, but that listed no installed updates.

I tried SFC /scannow and it wouldn't run.
I tried System Restore and it didn't help.

I manually created HKLM\Software\Microsoft\Windows\CurrentVersion\Component Based Servicing\Version according to this: Windows Modules Installer Error:126 - Microsoft Community and then things started to work (Windows Update, SFC, and updates being listed in Add / Remove Programs - though only a few were listed).

Now an optional update (IE11) refuses to install - it gives error code 9C48. (IE 11 is already installed.)
Additionally, KB2871997 succeeds, but keeps showing up.
It also doesn't seem like I got the latest batch of patches - only a few items were listed when I checked for updates, though I'm not sure about this.

CBS.zip attached.
The CBS directory has 5 cab files that aren't included (they make the zip file greater than the 8 MB limit):
CbsPersist_20141001070535.cab
CbsPersist_20141001150330.cab
CbsPersist_2014100717... Read more

A:Windows Update IE11 Error 9C48; KB2871997 Always Redected

The CheckSUR log shows this error...

Code:
Checking Package Watchlist
(f) CBS Registry Error 0x00000002 Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect Failed to open store key
SFC/CBS shows the following error...

Code:
2014-11-12 21:02:30, Info CBS Starting TrustedInstaller initialization.
2014-11-12 21:02:30, Info CBS Fallback code servicing stack search path during setup...
2014-11-12 21:02:30, Info CBS TI found cbscore.dll at: C:\Windows\servicing\0.0.0.1
2014-11-12 21:02:30, Info CBS Failed to load Core DLL from path: C:\Windows\servicing\0.0.0.1\cbscore.dll [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Failed to initialize CBS Core. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Ending TrustedInstaller initialization.
2014-11-12 21:02:30, Info CBS Failed to initialize Trusted Installer. [HRESULT = 0x8007007e - ERROR_MOD_NOT_FOUND]
2014-11-12 21:02:30, Info CBS Starting TrustedInstaller finalization.
2014-11-12 21:02:30, Info CBS Trusted Installer core was not initialized.
2014-11-12 21:02:30, Info CBS Ending TrustedInstaller finalization.
2014-11-12 21:02:53, Info CBS Starting TrustedInstaller initialization.
2014-11-12 21:02:53, Info CBS Fal... Read more

Read other 3 answers
RELEVANCY SCORE 63.6

Any noticeable improvements ? Speed/loading, better Flash images, etc ?
This would be one of the main reasons I would upgrade to 8.1. When I ran the 8.1 preview, the Flash images seemed slightly more clear, but difficult to compare.

A:IE11 vs IE10

Hi torre,

I am not a regular IE user but I can tell you that I noticed IE11 generally seems to be quicker on launch and faster when browsing in general. Good luck.

my2cents

Read other 2 answers
RELEVANCY SCORE 63.6

I'd like to reinstall ie10 over ie11 because it is less intrusive, but windows keeps telling me ie10 is already installed, when I check the version it still says ie11. Please help. I'm running.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Athlon(tm) 7850 Dual-Core Processor, x64 Family 16 Model 2 Stepping 3
Processor Count: 2
RAM: 2047 Mb
Graphics Card: ATI Radeon HD 4300/4500 Series, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 380450 MB; K: Total - 953868 MB, Free - 899793 MB;
Motherboard: ASUSTeK Computer INC., M2N68-AM Plus
Antivirus: avast! Antivirus, Updated and Enabled
 

A:IE10 over IE11

You cannot re-install IE10 unless you are using IE9, you just need to uninstall IE11 and it will revert back to IE10.

This guide is for IE10, but all the instructions are the same, just substitute IE11 for IE10 in the instructions and make sure you follow the part showing you how to hide the update or it will get re-installed.

Please follow this guide: How to install or uninstall IE10 in Windows 7
 

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RELEVANCY SCORE 63.2

Hi there,

I hope someone can help me with this. I have 2 of 5 Windows 7 updates are failing, with the following error codes:8007054F
9C57

I have also attached the Attachment 342102 file.

Thanks...

A:Windows 7 updates failing, error codes: 8007054F, 9C57

There are a huge number of error present in the CBS logs.
Oddly, the SFC scan appears to have only found 18 components to check - rather than the more normal 12000+ !!
Please attempt another SFC scan, and upload the CBS.log file again.

If the same behaviour is repeated, I think you are looking at least at a repair install

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RELEVANCY SCORE 63.2

I have been notified by several websites that I should upgrade to IE11, because my IE10 ceased being supported on Jan 16, 2016.  I have attempted many times to upgrade to IE11 by following the instructions from Windows.Microsoft.com.  Every time, part way through the installation, a message pops up:  "Internet Explorer did not finish installing.  For more information, see the Internet Explorer Troubleshooter.  This link is also on your desktop for later reference."
 
The IE troubleshooter says to make sure I have sufficient memory, etc., and that I have all the Windows Updates.  I have done all this many times, and IE11 will still not finish installing.
 
Computer and system information is attached, along with the Windows message pop-ups.
 
I would appreciate your advice on how to upgrade to IE11 from IE10.  Thank you.

A:Cannot upgrade from IE10 to IE11

Are you attempting to install from your desktop...or trying to install via Windows Update?  I suggest installing from the desktop, after downloading the correct version (either 32-bit or 64-bit)..
 
https://www.microsoft.com/en-us/download/internet-explorer-11-for-windows-7-details.aspx
 
Louis

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