Over 1 million tech questions and answers.

Pavilion Notebook Battery

Q: Pavilion Notebook Battery

HP Pavilion Notebook - 15-ab019axSerious issues with battery life since July/August last year (prior to warranty expiration)I have performed HP?s own battery check and it recommends a replacement (42) on 18 month young laptop!!!The screen goes fuzzy, black and freezes after last remote sessionI have had 4 or 5 remote sessions with no improvementLast 2 of those have been in the past 2 weeks after which screen went all fuzzy with blue lines. I had to force reboot and since then the screen freezes and/or flickers black. Laptop is completely unstable now.I had around 5 hours on battery life and from one day to the next, this changed to about 1˝ hoursIn the 18 months I?ve had the laptop I?ve run down the battery frequentlyBattery keeps loosing life even plugged in, currently showing ?65% available plugged in not charging? from its usual 91%HP test says REPLACE battery

RELEVANCY SCORE 200
Preferred Solution: Pavilion Notebook Battery

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Pavilion Notebook Battery

Replace the Battery is the only resolution. Take the laptop to the nearest service center.





I am an HP employee

Read other 2 answers
RELEVANCY SCORE 66.8

I just need to know which battery is  best for my laptop. I don't want to get the one that is incorrect and will blow out. 

A:Which battery replacement for HP Pavilion 15 Notebook PC

Hi, Part number fof battery for your machine is: 756743-001. Please bookmark the following link for future references:       http://partsurfer.hp.com/Search.aspx?SearchText=J9H81UA As you can see: HP store does not stock that part, please try     https://www.amazon.com/756743-001-battery-Pavilion-756745-001-756480-541/dp/B01AKA08ME Regards.

Read other 2 answers
RELEVANCY SCORE 66.8

We have found that our battery is not charging.  We now need to have the laptop constantly plugged in to make it have power.   Sometimes when we turn the computer on, as it doesnt hold enough power now to go to sleep mode that it has an error message displaying about the battery and needing to do something about it but it always moves to the next screen too quickly for me to understand what the issue is and what to do about it. Can you please point me in the right direction on how we can resolve this issue as it is annoying.  The minute the power chord comes out of the computer, the power is lost. Regards,Kellie Anthony  

Read other answers
RELEVANCY SCORE 66.8

I have a HP Pavilion g6- 2399a Notebook PC and I am looking for the compatible battery for the product. As I do not have my original battery, I do not know the product code and cannot seem to find the relevant battery that I would neeed to buy. Does anyone know which battery is compatible with this product on the HP website, and the product number?  

A:Battery- HP Pavilion g6-2399sa Notebook PC

 Hi, http://h10032.www1.hp.com/ctg/Manual/c03593126 6 cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6 cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001

Read other 1 answers
RELEVANCY SCORE 66.8

Hi, My battery status shows "0% available(plugged in, not charging)" since a few days and without AC power supply, the laptop does not switch on. The white light keeps blinking when I plug in the AC supply (always now). I have tried the famous solution : "Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI-Compliant Control Method Battery" & uninstallStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon " After this, the problem still exists. ...I went ahead to check my battery status through HP Support Assistant.The battery status says: Unknown  (93)  Any smart ideas to resolve this? 

Read other answers
RELEVANCY SCORE 66.8

Does anyone know if they make a bigger battery for the HP Pavilion 17-f053us Notebook,I have a 4 cell in here now and it's not that old and I seem like I always have to charge it just like my old Battery. I thought I might reach out and see if anyone knows where I might look.

Read other answers
RELEVANCY SCORE 66.8

Hello, Two weeks after my one year warranty was up my laptop started shutting off when the battery was around 30-40%.  I checked the battery using the HP Support Assistant Diagnostic Check and it continues to say the "Primary battery is OK."  I've also noticed that since this started happening the battery won't fully charge.  It only charges to 90-94% then shows "94% available (plugged in, not charging)."  I used to unplug the battery until the battery saver (set at 20%) would turn on then I'd fully charge it and repeat.   I use my laptop for work so I'm usually plugged in 8-14 hours a day for five days a week.  I shut it off every night as well.  Am I missing something or is this the battery life I should get?  Did I use it too much?  I purposefully got a long life battery because for work. I found the article below which sounds similar to my situation and wanted to ask anyway. https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Pavilion-15-notebook-sudden... This is my first HP and I didn't have battery issues like this with any previous laptop doing the same amount of work/usage for at least 2+ years.  Is this the way HP's are?  Am I supposed to expect this type of performance out of my laptop? Thanks for any help/suggestions/words of wisdom.

Read other answers
RELEVANCY SCORE 66.8

Hi, I would like to upgrade my battery as it runs out very quickly now. Please would you be able to advise me on which battery to get for a pavilion g6-1327sa laptop and where is best to buy it from. Thank you,Kathryn













Solved!

View Solution.

A:HP pavilion g6-1327sa notebook battery

Hi KathrynManual: http://h10032.www1.hp.com/ctg/Manual/c03094322One of the below ?battery would be enough:6-cell Li-lon, 2.20 Ah, 47 Wh : 593553-0016-cell Li-lon, 2.55 Ah, 55 Wh : 593554-001�https://www.amazon.com/HP-Original-Replacement-HSTNN-LB0W-CB0W-DM4-6FF4220BJWA05D/dp/B0080FF8K4RegardsVisruth

Read other 2 answers
RELEVANCY SCORE 66.8

I need to purchase a replacement battery for a Pavilion Notebook 15-AB269SA. The code of my faulty battery is 800049-001 but can't find it in the online store. The other code number on the battery is 6EUUB06BB9T373. 

Read other answers
RELEVANCY SCORE 66.8

I need a replacement battery 729892-001 for a HP Pavilion TS 11 Notebook.The computer told me so in an error message. Plus my touch screen goes haywire when the battery is in the machine but not when it is removed.The HP website says "This part is restricted and not available for purchase. "Where do I get a new one?Is there a suitable alternative?













Solved!

View Solution.

A:I need a battery 729892-001 for a HP Pavilion TS 11 Notebook

Hi, Please try    https://www.amazon.com/HP-729892-001-Battery-Primary-lithium-ion/dp/B00H2Y6WN6 Regards,

Read other 2 answers
RELEVANCY SCORE 66.8

Hello, Since a couple weeks ago, I have noticed my laptop battery capacity has been significantly lower than before. Without charging, the laptop lasts about 1 hour while it used be around 3 hours. I was thinking about to purchase a new battery in case my current suddenly won't be usable anymore. I have searched for a couple of laptop batteries on the internet to find that all of them were either not similar to mine or had different capacities. At the moment I don't know what to buy, I am not planning on replacing my laptop for at least another year and I'm afraid the battery won't last that long. My laptop is an HP Pavilion 17-f040nd and uses the battery that came through the shipment. The battery and laptop are both 2 years old and have been used almost every day. The battery has a voltage of 14,8V and a capacity of 2700 mAp. It'd be nice if someone could tell what battery I should buy to ensure replacement for my current one. Regards,Mats.

Read other answers
RELEVANCY SCORE 66

OS: Win7 (64-bit)
Serial #: [Personal Information Removed]
 
First off, I will say that the main battery I am using is not an HP OEM battery, however, it has been verfied to work and charge correctly in another family member's dv6 notebook.  Furthermore, I have access to an HP OEM battery, from a family member's dv6, with which I have confirmed the same issue.  FYI: I replaced my OEM battery about a year ago with an aftermarket battery when my OEM battery stopped holding a charge.  This happened after before my laptop was 2 years old. 
 
So, here's a description of the problem.  About a month ago, even though my laptop was plugged in to the AC adapter, the battery stopped charging.  The laptop continued to work until the battery completely ran out of charge.  Once that happened, the laptop shut down, DESPITE still being connected to the AC adapter.  At this point, as long as the battery was installed in my laptop, with the AC adapter still connected, it would not power up.  The only way I could get it to power up was to remove the battery.  Then, it would boot up just fine, but of course, I was now tethered via the AC cord, turning my laptop into a "thin and light desktop".  If I attempted to put the battery back while the computer was on, connected to the AC adapter, it would shut down IMMEDIATELY.  I took ... Read more

A:HP Pavilion dv6-2190us Notebook PC Battery Won't Charge & Wi...

Okay, so the type of battery you have is designed to last approximately 1 year (see link below) it has lots of links to other useful docs too.http://support.hp.com/us-en/document/c00596784 HP & other companies do sell Long life batteries but they cost more.We would ask you to put the unit in our unit and run Battery check which is inside HP Support Assistant, make sure you have the latest version, same for your BIOS Version. You will see there are bunch of tips on how to make your battery last longer, but you really need to start doing them from the start, if your battery is already 1 year old there is a good chance it is low enough on it's capacity to require you buying a new one.You should check out our site, they often have sales, and Batteries would be under accessories.Check out other sites too, compare. Good luck. 

Read other 9 answers
RELEVANCY SCORE 66

I bought my hp Pavilion notebook in India. Now I live in the UK. For the last month or so, I've problems with my laptop. Whenever the laptop is on battery, it discharges very quickly. It randomly shuts off (not shut down, just shuts off with a gut wrenching clink of the hard disk) anytime below 50% charge. no notification of low battery or going into hibernation. It may happen in the middle of typing a sentence, or browsing. I ran diagnostics. HP battery check software first showed a "weak battery" result. I was about to order a new battery, when I ran the software again, which now says "primary battery OK". It is very confusing, as even if we agree that the battery has developed a problem, I can't understand why the system is not detecting low battery or putting the computer to hibernate, as per the settings. I've checked drivers - updated. The laptop is just one year and 3-4 months old. Should I replace the battery? Or is it a software error from the new windows 10 upgrade?Any help will be appreciated.Thanks!

Read other answers
RELEVANCY SCORE 66

My notebook is just stopped booting: When I try to boot it by pressing power button  the power indication light flashes white 3 or 4 times. This cannot be because of low power as I was charging the battery overnight, albeit directly. (I was using wire to charge, connect it to universal AC adapter that wont fit in the pc) This may be because the battery took too much voltage from the direct charging, and many of you may be tempted to scream USE AC ADAPTER IDIOT but I don't have it I may have misplaced it. Any help would be appreciated. Sorry for any grammatical errors.

A:HP Pavilion Notebook Battery May Be Fried (NO AC ADAPTER AVA...

I think you already figured out what happened. 

Read other 3 answers
RELEVANCY SCORE 66

Power cord plugged in to notebook.  Charging light is amber.  Battery is at 87% plugged in and charging.  The mamium charge for the last couple of month is about 86% to 87%

A:HP Pavilion dv7 Notebook battery light amber

Hi MillerDo a hard reset.http://support.hp.com/us-en/document/c01684768Then uninstall battery driver from device manager after physically removing battery and powering on notebook with AC power alone. -->In Device Manager, expand the Batteries section by clicking the little icon to the left of the word Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall. Verify that that's what you want to do. Do not uninstall any other drivers.Then power on system with battery inserted, go to BIOS setup --> reload BIOS to default. Save and continue to loading Windows.http://support.hp.com/us-en/document/c00034791See if has resolved.If not, do a manual calibration of battery. Follow this web document:http://support.hp.com/in-en/document/c00821536RegardsVisruth

Read other 4 answers
RELEVANCY SCORE 66

Today I purchased a brand-new HP Pavilion 15-N214TX notebook. When I got home, I unboxed it, inserted the battery, plugged it into the wall, and powered it on for the very first time. I then saw this message:

HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low.
For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com\go\techcenter\startup

Windows reports, Plugged in and not charging.

I've removed and re-inserted the battery, gone into the HP Support Assistant application and ran a battery check (only for it to report that it can't find a battery!), and I've ran the pre-boot diagnostics, which also reports that there's no battery inserted. I saw somewhere that you should remove AC power before running the tests. When I pressed the power button while the laptop wasn't plugged into AC, the charging light simply blinked white three times. I could at one point get into the pre-boot diagnostics on battery power, but I still saw the message telling me that no battery was found.

This is a great laptop, it's super fast, software installs quickly, programs open quickly, it shuts down and boots quickly, but this battery issue is a huge letdown. I don't expect this kind of an issue from a brand-new ~$1100 laptop.

Please help!

-techhead287

A:HP Pavilion 15-N214TX Notebook Battery Issues

Perhaps, the manufactures has shipped you faulty battery. Consider placing an RMA order as it's still in warranty.

Read other 3 answers
RELEVANCY SCORE 66

I have a problem with my HP Pavilion notebook, the notebook is not used frequently and it's just out of warranty. I recently upgraded to Windows 10 from 8.1 and I am not sure if that has caused the problem, may be just a coincidence?
The problem is that the battery is on 0% charge and displaying, "0% available plugged in not charging."

Because the battery is on 0%, could this be the problem? I read somewhere that if the battery goes completely flat it will not take a charge from the notebook charging system, is this correct? Or any other ideas would be appreciated to get it working again.
 

A:HP Pavilion Notebook - Battery 0% - plugged in not charging

Read other 6 answers
RELEVANCY SCORE 66

Good day! I would like to ask if somebody here knows the compatible battery for HP Pavilion Gaming Notebook. My battery only runs less than 4 hours now. I want to upgrade the battery to a bigger capacity battery. Also, does anybody here know if there is a compatible dock for the geming notebook? I am always plugging my laptop when playing games. And as far as I know, plugging the laptop consistently for a long time will damage the battery. Thank you!J

Read other answers
RELEVANCY SCORE 66

i have HP Pavilion 15-p000nx Notebook PC . i have changed the mother board  , and since i have changed it  my pc shows that the battery is plugged in , not chargingcould you help me please ?   

Read other answers
RELEVANCY SCORE 65.6

After job I unplug my computer from electricity.Nex day battery are less then 50 % charged.

Read other answers
RELEVANCY SCORE 65.6

Hello, For 2-3 weeks my laptop has been turning off with 30-50% battery left.  As soon as it is plugged in, I have no problems. While attempting to turn the computer back on (before I plug it in) the computer usually shuts down before I get to the login screen.  On a few occasions, however, I have succesfully logged in and started my web browser before it shuts down again.  Every time that my computer dips into this margin, it kills all proccesses (unexpected shutdown).  I have tried different power options, but they just delay how long the battery stays above 30-50%. I do not know of any other details.    Thanks for readingIsenfireLDC

Read other answers
RELEVANCY SCORE 65.6

I have an HP Pavilion 15 Notebook PC, and the battery seemed to be working fine at first, but then it suddenly stopped charging and even when plugged in, it wouldn't charge. Now, its at 0% and removing the charger would obviously force it to shut down, thus forcing me to use it plugged in all the time now. I tried to use my HP Support Assistant to test the HP Battery Check and see the condition of my battery, but the results were a simple big Unknown. I have gotten the warning that my battery has low capacity, and I am not sure on what I should do. My laptop and battery isn't even that old yet. Please help me on this.

Read other answers
RELEVANCY SCORE 65.6

I have a HP Pavilion 15 Notebook PC (Product Number F6C70PA#ABG), and since I have upgraded to Windows 10 (current version 10.0.14393) last year I have had nothing but trouble with it. 1) First, when I use the shutdown option in the power menu, the notebook will not turn off; the screen goes black but the fans continue to run, and the Wireless Antenna light goes orange but does not turn off. The power button in the top left also stays lit. The only way to turn the device off properly is to hold the power button down for 5 seconds. 2) But even when I turn the power off by holding down the power button, I have recently discovered that the notebook is still draining power. If it is turned off, and the AC power removed, the battery is completely drained when I next come to try and turn it on. This is despite the fans not running while the power is turned off in this fashion. 3) Also recently, when booted up the notebook takes an excessively long time. After approximately 2-3 minutes from power off, the notebook will display the coastal scene. I press the up key or click my mouse to bring up the login box, but the login box takes another 2-3 minutes to appear. After inputting my password, it takes approximately another 2-3 minutes to finish booting the desktop.  I note that, in an attempt to follow other tech support advice to allow the notebook to shutdown properly (to solve problem 1 above), I have previously turned off the fast boot option.  However, it... Read more

Read other answers
RELEVANCY SCORE 64.8

Hi, I have a new Windows 8, HP Pavilion 15 Notebook. I just updated my HP Support assistant recently and now cannot do the Battery Check. It says Battery - Unknown Status (93)  ??!  What is that and why can't it access my battery ? I have removed and re-inserted my battery but that made no difference. Also the battery is working and there is no issue with it that I have noticed but why cant I run the test ? I have the latest version of support assistant - 7.4.45.4 installed. How can I fix this issue with the battery check ? Thanks in AdvanceRegards 

A:HP Pavilion 15 Notebook Win8 Battery check Unknown 93 status...

Hi crusader8, I saw your post regarding the problems are you having running the Battery Test in HP Support Assistant. I would start by uninstalling and reinstalling the HP Support Assistant. You can also use your HP Diagnostic Tools to check the battery. Under Component Test there is a Battery Test.  Try that battery test to see if it is seeing it correctly. Thank you,

Read other 7 answers
RELEVANCY SCORE 52.4

Dear everybody! I'm going to buy more 8GB Crucial ram for my laptop. Currently i have 4GB. So i will have 12GB ram total. So Could anyone give me some advices about this. Is it ok ? Is it compatible with my device ?  Thank you.  

A:HP-Pavilion-17-f100-Notebook-PC-series - HP Pavilion Noteboo...

@0xaddr? Memory Supports the following configurations: ? 12288 MB (8192 MB×1+ 4096 MB×1; not supported on computer models with a 32-bit operating system) Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04427554 REO

Read other 1 answers
RELEVANCY SCORE 51.6

My wife has a two-year-old Samsung notebook. Recently when she unplugged it the machine cut off, even though the battery said 79% charged (it wouldn't charge any further). I figured that the battery was bad so I bought another one from Amazon.

This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.

I've tried the hold the power button down for 1 min with the battery out trick to no avail.

Any ideas? I'm stumped and think I might need to get her another notebook.

Thanks, Robert
 

A:Samsung Notebook Battery Won't Power Notebook

Read other 8 answers
RELEVANCY SCORE 51.6

Hi, I just bought 2 laptops today and wanted it to be in Windows 7 64 bit instead of Windows 10.May I know where to get the Winows 7 drivers?I had tried to search around but I couldn't get Win7 driver.Can you provide me? The laptops I just bought are:HP Pavilion 14-ab175TXHP Pavilion Notebook - 14-ab161tx

Read other answers
RELEVANCY SCORE 48.4

The last few days I've been getting a message on start up on my laptop that my internal battery was weak.   The diagnostics I ran confirmed this.  I saw the HP replacement battery wasn't reviewed very well on the HP web site so I purchased a Duracell replacement battery.  It appears to be working well, except now I no longer have a battery icon in my lower tray so I have no idea what my battery level is.  When it gets low, it gives me no warning and just shuts the laptop down.  It also doesn't indicate when I am using my power cord.  Is there anything I can do to change this?

Read other answers
RELEVANCY SCORE 46.4

In cooperation with various government regulatory agencies, HP has announced an expansion of its June 2016 worldwide voluntary safety recall and replacement program for certain notebook batteries. Additional batteries are affected. The affected batteries have the potential to overheat, posing a fire and burn hazard to customers.
 
Because affected batteries pose a fire and burn hazard, it is essential to recheck your battery even if you did so previously and were told that you were not affected. Note: if you have already received a replacement battery, you are not affected by this expansion.
 
To recheck your battery, and order a replacement if eligible, go to the HP Battery Recall website at: http://www.HP.com/go/batteryprogram2016

Read other answers
RELEVANCY SCORE 46

My sons lap top hard drive became frozen and I replaced the hard drive, but I dont have windows 8  the correct operating system for his lap top and need help on how I could get it back installed. I am using a temp windows 8 from  Microsoft but it is asking to replace it. How can I resolve this without buying it? Is there a way how to best resolve this issue?Thank you......

Read other answers
RELEVANCY SCORE 46

HELP !! Of course my laptop has drama's when it's just out of warranty. Last night I was doing a word doc - and it just froze so I turned it off and when it loaded - it had a BLUE SCREEN and said: RECOVERYYour PC/Device needs to be repairded - I dont know why/what/how - BUT I was lucky that I did request the disc for System Recovery.I did the 4 disc - was all working - did all the updates ect. Today {Saturday 15th October 2016)Working on a word doc - next mintue the screen started going Grey with some lines ectIv turned it off - took at battery out- turn back on - it Power's up BUT the screen is still copmplety Grey- Now has virticle lines. Iv tried tapping the f10- screen same- and it BEEPS at me !!f2- screen is the same I have Videos and Pictures  Please Help- I cant afford a new laptopHP Pavilion 15Product No: P3C83PAEdition: Windows 10 HomeSystem: 64-bit 




Kind RegardsSonia McMahon

Read other answers
RELEVANCY SCORE 46

My stepson has an HP Pavilion dv1000 notebook. The power supply gets extremely hot and seems to be melting the tip to the plug where it connects to the notebook. Does this seem to be a problem with the notebook or only with the power supply. Any help would be appreciated.

Thanks
 

A:HP Pavilion notebook

wow that is pretty hot... does it always run that hot, or does it only run that hot when he's gaming, or watching a movie? could just be a demanding laptop, but then again you could take it to a PC specialist (comp usa or local computer shop) and get the powersupply checked out. dang if it's melting the tip thats pretty hot... My dad's apple powerbook gets up to 75 degrees celcius when he's just surfing the web and stuff, so hot you have to take it off your legs if you don't want to burn yourself. so get it checked out, might just be a demanding laptop.
 

Read other 1 answers
RELEVANCY SCORE 46

Hi everyone,Can anyone help me in identifying the problem with my HP Pavilion Laptop. All of the sudden my HP Pavilion Laptop Display (model-15-n219sa) stopped working with black & white line on the display. I can project the display on the TV screen with the help of HDMI interface but nothing on the laptop display apart from black & white lines. Can anyone guess what will be the problem. I checked the display panel cable / connector found everything intact.Regards,Dinesh

Read other answers
RELEVANCY SCORE 46

I don't remember my password and I am locked out of my laptop. How do I recover this? I don't have a recovery disc. CJ

A:HP Pavilion dv7 Notebook PC

cigambino Hello;Allow me to welcome you to the HP forums!If you Google for Trinity Rescue Kit, you will find a site where you can download an ISO file that you can then use to make a boot CD to then use to reset your password. Once you have that file, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.Good Luck

Read other 2 answers
RELEVANCY SCORE 46

Why does my new machine upgrade for 10 minutes each time I open it?What do I do to speed up the process of the getting to the web or waiting to open up a program?I have to tap the mouse nurous times to get it to respond. I called customer service and they wanted to charge me one hundred dollars o help me. 

A:New Notebook Pavilion

Can we have the model number?

Read other 3 answers
RELEVANCY SCORE 46

Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer.

A:I have a HP Pavilion 17 Notebook PC,

msteddy41 wrote:Haven't used it in over a year,I forgot the password. When I tried to get into it,the Computer asked me did I have a restoration disc,which I never had one.When prompted to change password, I put in a new password & held the button down.The screen says," WELCOME",but when You let the button go,it goes back to the initial [password]screen.I'm frustrated & disgusted. Paid a lot for this computer. Hi @msteddy41 Welcome to the HP Support forum. Thank you for posting. Please, review this official article and follow the steps for password recovery applicable for your case and operating system >  https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-hel... What is the operating system ? VIsta ?Please, elaborate - when/what prompts you for a password change ?  

Read other 1 answers
RELEVANCY SCORE 46

Dear people and HP Support .  I just got my new hp Pavilion notebook ,laptop 17  Im having trouble trying to connect to the wifi .  when i join the wifi it says that "no internet" then when i have click on the trouble shooting report  . It tested it for error's and it come out saying - issues found " one or more network protocols are missing on this computer . Then underneath it say's Restore network protocols to default settings .  sorry but I Don't understand why it is saying this . it's a new  notebook its very upsetting that this happen. I hope someone can help me in this problem ? / kind regards  Joanna 

Read other answers
RELEVANCY SCORE 46

ok this laptopgot some pretty severe viruses and now that they're all gone i can only browse the net for like 5-10 minutes before it dies. please help me here's the hijack report.


Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 11:06:09 AM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Cosmi\SpyWare Killer 5 in 1\wc\wcservice.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\program files\seekmo\seekmo.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\WINDOWS\system32\torrent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C... Read more

A:Help with pavilion notebook

come on guys I know you can help me with this .. Please don't make me beg
 

Read other 3 answers
RELEVANCY SCORE 46

Hi guys, Im interested in purchasing a HP Pavilion Notebook 17-ab200ni. This notebook comes with a 2TB internal SATA drive. I want to add a 128Gb SSB (form factor 2) drive, similar to what the OMEN comes with as standard. Does the Pavilion 17 support SSD drives to be added? Thanks,J

A:Add SSD in Pavilion Notebook

J,Specs: http://support.hp.com/ph-en/document/c05402434Manual: Page 1, 2, 21, 40http://h10032.www1.hp.com/ctg/Manual/c05357606You can put M.2 2280 SSD (PCIe NVMe or SATA-3 TLC) in its slot. Make it boot drive and use HDD as storage drive.RegardsVisruth

Read other 8 answers
RELEVANCY SCORE 46

I have not been able to get my USB 3 flash drives to workMy mouse works so I assume that my bluetooth is workingAnd my tiny fix me stick usb drive works so I assume it would be a USB 2 drive.I have installed all HP updates including the recent UEFI where I dont see the option to boot from a USB flash drive well anyways it does not do it anyways, not is the drive recognized.I have checked every USB driver for updated drivers, uninstalled and reinstalled drivers, checked HP, Windows update and the original manufacturer for updated driversI have checked the power on the hub as recommended on one HP article and did get a devmgr.xml missing error out of thatI ran sfc scannow assume the slash is in there my keyboard has went french on meBy the way my friend as the identical model of computer and all the same identical problems and missing files are happening on her computerThe only difference is that I am in the insiders program and her computer is on the regular Windows 10 build which we have not had problems with till this and I am beginning to wonder whether it has to do with the UEFI recent updates (question mark)  

A:Re: hp pavilion 15 notebook Usb 3

Hi, It is great to upgrade system to Windows 10, but in the same time, series of issues occur, like the USB device issue. After upgrading the system to Windows 10, you find that your USB device cannot connect to your PC. You may need to plug your external devices like MP3, pen drive, printer, etc. to your computer through the USB ports. So it is very inconvenient that the USB ports don?t work properly. Solutions below may help you fix the USB port issue. Since your USB device works properly before you upgrade the system, the problem most probably is not caused by the USB device. But you can also plug the USB device to another computer. If it unfortunately doesn?t work, you can consider replacing the device. Following are the solutions to figure out the problem. Solution 1: Check if the problem is caused by power supply issue 1. Unplug the power supply and charger plug from your PC.2. Restart your PC. Connect your USB device to the PC again. Then you can plug the power supply.Solution 2:The Power Management would also be the cause of the USB problems. Windows is set to shut down your USB controller to save power by default, sometimes it won?t be able to power it back up. So try following steps to prevent Windows from ?managing? power to your USB controller or the devices.1. Open Device Manager.2. Expand the Universal Serial Bus controllers branch.3. Double-click the USB Root Hub device, and click the Power Management tab. (if there?... Read more

Read other 1 answers
RELEVANCY SCORE 46

Everytime i turn my HPpavilion dv6 Noteboook on, i get a message stating that the cooling fan isn't working properly. The computer then turns off in 15 seconds if i dont click enter. 

A:hp pavilion notebook dv6 pc

Sometimes it is simply dust,pet hair etc clogging the fan. Pick up a can of compressed air and blow out all of the vents/ports/opening really thoroughly to see if anything changes. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.  

Read other 1 answers
RELEVANCY SCORE 46

Hello Guys

I recently changed my motherborad , and I have a new Graphics card and new processeur ,
Graphics Card :
-AMD M880G with ATI Mobility Radeon HD 4250
-AMD Radeon HD 6470M
I used every way to update the graphics card , sometimes it appears the blue screen , and then the drivers never up to date , help me as soon please

Computer : HP pavilion g6 Notebook PC
System : Windows 7 64 bits

this is an image from my computer
https://imagizer.imageshack.us/v2/618x354q90/687/l9s.png
 

A:HP pavilion g6 Notebook PC

Have you worked on or repaired many laptops? English is not your first language?
 

Read other 1 answers
RELEVANCY SCORE 46

System Diasabled   93323264 . Do not know how to reset.











Solved!
View Solution.

A:Hp Pavilion Notebook

Enter: 22081860 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

Read other 4 answers
RELEVANCY SCORE 46

How do i Screenshot? I just got this computer and i dont know how to screenshot??? and by the way messenger doesnt let me make video calls or normal calls?????

A:Pavilion Notebook Hp Pc

@Beidy? Please use your other post:         http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/my-computer-doesnt-screenshot-i-... Thanks.

Read other 1 answers
RELEVANCY SCORE 46

I have installed Windows 10, a clean copy of windows installation has been done with full format of c drive. So, after a successfull installation of win10 in my HP Pavilion dv6-7024tx, I ran windows updates to make sure it gets all driver for its hardware automatically, it did though and was absoultely fine expect one audio problem relating to micro (not working), I couldn't notice that time. I also installed HP support assistance for further assistance to make sure everything work just okay. Things to describe here, everything works absolutely fine without the built in Micro issue for Audio device. It is litterally not working to input audio anymore here. In my previous Win7 which was given in factory default setup, had BeatAudio driver and I saw that software and everything was Okay earlier. 

A:HP Pavilion dv6 Notebook PC

Hi: See if this IDT audio driver works for you...Install and restart the PC. This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system. File name: sp63555.exe

Read other 2 answers
RELEVANCY SCORE 46

G'day peeps and creeps, i have the pavilion dv6 with 1 terabyte hd and bluray disc player, a few months ago i foolishly upgraded from windows 7 to windows crap so a week ago i reinstalled to windows 7 and that went well, except i was having really bad heating issues so i took it apart and cleanded the fan and reapplied new thermal paste and that went well except for one thing, i now get an error message about an unknown usb device so i went into the device system list and sure enough it says usb unkown device, so i tried all the usb port and they worked fine and the usb content came up and i could access and add or delete at will in all 4 of them so i checked the drivers for them and they are up to date aswell so i am at a loss right now about that but i just now discvered a new problem, my disc drive wont acknowlege blurays, i watched a bluray the other day and that was fine then last night i watched a standard dvd and that was fine but when i got home this afternoon i went to watch a bluray and all it did was make a bunch of noise and wouldnt do jack so i took it out and tried again, same thing so i put in a dvd and that worked perfectly like normal so i took that out and tried the bluray disc again and just more noise and nothing else, i really like this puter so i am hoping that its not stuffed too bad but i am at a loss about these two issues, especially the bluray one so any help would be greatly appreciated and sorely needed.please help. 

Read other answers