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TouchPad mouse doesn´t work

Q: TouchPad mouse doesn´t work

Hi, I have got a couple of weeks old Notebook whoms TouchPad mouse suddenly stopped to work. According to Device Manager its enabled and working correct, but it doesnt. I have tryed to found guidelines to fix it by means of Google, but nothing has helped me. I have updated and restored and checked everything but nothing has helped me to get it work again correct. I havent had courage enough to do a hard reset yet or to go back to factory settings. What to do ?????

RELEVANCY SCORE 200
Preferred Solution: TouchPad mouse doesn´t work

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A: TouchPad mouse doesn´t work

Hello @Kotitonttu, If your PC is under warranty, please Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer Verify the warranty status here: http://support.hp.com/us-en/checkwarranty . Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 80.4

Hi, My touchpad it doesnt work I cannot set because id diesnt appear in my device What can i do? Thnaks a lot

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RELEVANCY SCORE 76.4

when I plug my PS/2 mouse in, it beeps and doesnt work... please help me, maybe it is something with bios or i dont know, but the mouse is working well. I have tried it on other pc and it worked so...PLEASE
 

A:when I plug my PCI mouse in, it beeps and doesn´t work...

I think you mean you have a PS/2 mouse. Try another mouse, and see if that cures the problem. If not remove the mouse from Device Manager and on re-boot let Windows re-detect it to see if that helps.
 

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RELEVANCY SCORE 66.8

I try to install latest Windows 10 on my Lenovo G40-30.But I stuck on screen selecting language, time, keybord. Either touchpad mouse or usb mouse (all three ports) does not work (no cursor etc). I also can't press Next button because keyboard does not work too. Please give advice. Thanks.

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RELEVANCY SCORE 63.2

Hi, My mouse and my touchpad are not working.. Initially it was just the mouse, so I've tried this:- to install the drivers through the Device Manager (and it didn't work);- to do a diagnostic, through the Configure a device, under troubleshooting in control panel (where he uninstalled the driver and installed it again) - not only didn't work but it took my synaptics driver of the PC! From then on, my touchpad ceased to work... Meanwhile, I've tried to install again through the device manager and also by hand. Two different drivers (I think) - the latest one from synaptics website (PS2) and the latest one from lenovo website. I tried to install them separately and also in different orders, but still with no effect.. Here are some screenshots: ????  Please, help me. I really need to put this working! Thank you,Jos











Solved!
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A:My mouse and touchpad don't work! I've tried every...

Problem solved!   Just went to the boot menu and did a restore, previous to all this problems.It worked!   Thanks anyway.

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RELEVANCY SCORE 62.8

my touchpad does not react after i close the laptop, means being in standby. Only after rebooting it, it works again.Any ideas? Thanks!

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RELEVANCY SCORE 62

Acer Aspire 8930 touched scroll up/down dosnt work, Ive got Windows 10 installed is that a problem?

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RELEVANCY SCORE 61.6

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Professional , 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU P7450 @ 2.13GHz, Intel64 Family 6 Model 23 Stepping 6
Processor Count: 2
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce 9800M GS, 512 Mb
Hard Drives: C: Total - 51199 MB, Free - 13667 MB; D: Total - 194559 MB, Free - 130069 MB;
Motherboard: ASUSTeK Computer Inc. , G50VT , 1.0 , BSN12345678901234567
Antivirus: Microsoft Security Essentials, Updated and Enabled
Occasionally, my laptop's touchpad won't work on start-up. This does not happen all the time, it appears to happen every other boot. I can plug a USB mouse at any moment and have that work fine. This also only happens on Windows 7 from what I can tell, as I dual-boot with Ubuntu and Ubuntu has never given me this problem before. I can also use safe mode with Windows 7 and have the touchpad function fine all the time.

If I look into the device manager when the touchpad is unresponsive, it will say that the PS/2 mouse failed to start.

I've updated it to the most recent driver as found here:
http://www.synaptics.com/support/drivers

But this problem still persists. Any ideas how I can figure out what's wrong?
 

A:Mouse / Touchpad doesn't work on startup

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RELEVANCY SCORE 61.6

Hi there. I recently used an external mouse with my laptop and now I cant get my touchpad to work. I tried to uninstall and reinstall and I'm not sure what I did there bacause now it doesnt show a list of devices now. Please help me/
 

A:Solved: touchpad mouse wont work

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RELEVANCY SCORE 61.6

Dear all,
I have a strange problem with my laptop (toshiba satellite pro U300, operative system windows xp professional). The left click of the mouse is working completely random. When I open ANY new window sometimes it works sometimes it does not. And when it does not work i cannot click anywhere else (the mouse pointer still moves though). The only solution is pressing ctrl-alt-canc, opening task manager and closing it right after (i do not need anything else, just opening and closing it). In this way it starts to work again. Other noticed problems: when i use firefox most of the time i click over a link the window suddenly loads back to the previous displayed page, as if i had pressed the backspace button. Finally when i use thunderbird if i click for example over "incoming mails" it sudden jumps over "sent mail" or some other place. It is impossible for me to work. And guys IT IS NOT THE MOUSE, because i tried to disconnect it and using the touchpad and i have the same problem. I restarted twice the computer but nothing changed. I scanned my pc with AVG, there was a virus called Gaelicum.A (see log below) but it was healed (note that the exe files within the path C:\condivisa\incidenze2.1.0 are fortran files that i wrote and compiled, they are not virus. I restarted other 2 times but it is still not working.
Any suggestion?
thank you very much
Alberto


"";"C:\System Volume Information\_restore{7FF00A73-03C0-42BE-AA36-82D1BB81... Read more

A:Mouse and touchpad got crazy!Impossible to work.

You are still infected with malware. Turn off System Restore (as this is where viruses live and after you remove a virus and then choose System Restore, you reinstall the Virus)
Due to Forum rules we cannot help you with malware removal here. Please head over to Virus/Trojan/Spyware Help and post there for more help.
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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RELEVANCY SCORE 61.2

The F5 touch pad function bottom stop working when i use external mouse

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RELEVANCY SCORE 61.2

I have Acer D150. Im looking for solution at the moment.

Sometimes when i start the laptop and the mouse driver wont load properly so i have to use keyboard to go Device Manager and click Synaptics PS/2 Port TouchPad and rightclick and click Uninstall. The uninstallation went successful and the touchpad is working. But the problem occurs when i shut down laptop and next when i wish to use the laptop the problem's there.

Computer help from Paltalk advised me to uncheck and recheck Synaptics mouse on msconfig and i tried that and it didnt work.

Been went to PC World this afternoon and show to man and he checking and puzzling and advised me that he think mouse driver wasnt the problem but something is affecting mouse driver so advised a reinstall of XP. That why im looking for more solution to repair the problem without reinstall of XP.

Thanks for help.
 

A:Synaptics TouchPad mouse dont work at startup

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RELEVANCY SCORE 60.4

Hi there, first off, I'd like to say that I am using a Dell XPS l502x. Yesterday I was cleaning my keyboard and palmrest, and i think some liquid got inside the mouse buttons and the power button, because they malfunction now. The mouse buttons do not work, and the power button only works when I press it sometimes. When I do press the mouse buttons, sometimes the laptop will go to sleep or on standby. I'm thinking of buying a replacement for the palmrest because it contains both the power button and touchpad, as well as the mouse buttons, but I need confirmation so that I don't end up wasting money if it doesn't work. Is there anything I can do?

This is my first time posting here, I appreciate any help. Thanks .
 

A:Laptop touchpad mouse buttons and power button do not work.

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RELEVANCY SCORE 60.4

I just got thinkkpad T570 (512 ssd, core i7, windows 10 pro, 16 ram, UHD).Usually the movement of touchpad is perfect, when I just move the point with doing nothing.  However, when I open pictures, setting and access to websites ( even this website), touchpad, trackpoint adn mouse are getting slower, does not move seconds, and losing the cursor, and moves sort time, this happens constantly, then eventuall, the cursor keeps freezing. I tried to move touchpad, track point and mouse, moreover, typing keyboard, nothing happens. but when I turn it off, into sleepying mode, and turn on. Then it works.Is there any solution to this issue?

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RELEVANCY SCORE 60.4

Hi, I really hope somebody can help because this is driving me nuts. I've been all over Google and Bing and I can only find solutions for issues that are the exact opposite of the problem I am having. Whenever I disconnect from a power supply, the touchpad and USB mouse stop working. I can get them to work again by 'clicking' but a few seconds later - gone. By plugging the supply back in, it's like the issue never happened... Until I unplug again, of course. Does anybody have any ideas? - it's the Ideapad 100s Thank you in advance

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RELEVANCY SCORE 60.4

Hi, This has happened to me before, a while ago, and am afraid I don't remember how it was fixed before...But recently my mouse pointer disappeared again and the touchpad doesn't do anything. When I click Ctrl, I see where the mouse pointer should be, but it doesn't reapear. Selecting F6 does nothing. I've googled and scanned the forums, but all proposed solutions don't work. Help? Thanks!

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RELEVANCY SCORE 57.6

Hi all,

The main problem is type in the forum boxes but not send this message or anything happens after click, rest of functions are OK.
It?s win xp, sp3

Thank you!

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RELEVANCY SCORE 57.6

hi everbody i have a toshiba satelite a355 sp7927 R and I change the operative system from vista to windows 7 and then my touch pad does?t work. I try install the drivers from the toshiba support web side and the problem still exists. please someone help me ???????

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RELEVANCY SCORE 57.2

I have a problem, i have windows vista in my laptop, my wireless use to work perfectly but now it doesnt want to connect to any page (not even google), the messenger and limewire work, but it doesnt show me any page, ill be very glad if you can help me, thank you.
 

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RELEVANCY SCORE 57.2

Yesterday i installed a PCI wifi card in my pc after which my sound completely stopped working, i have tried updating drivers, selecting the right speakers in the windows control panel and pretty much any other suggestion i found on other sites. My concern is that i might have damaged my motherboard while installing the PCI (I hit it with a screw driver when trying to remove my GPU to fit the PCI in), and that this is the cause of the problem. Do you have any other ideas on how i can fix my sound in windows or should i just assume i damaged the motherboard and buy a soundcard/ a new motherboard?
 

A:Solved: PC sound doesn´t work.

The test is to remove the wireless card, as of course beofre you installed this the sound worked
If it then still does not work and there are no warnings shown in device manager for the sound then I think you can presume that you have indeed damaged the motherboard.
That said, is the sound coming from the integrated sound chip or from the GPU
 

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RELEVANCY SCORE 57.2

Hi. I have four HP Envy notebook computers that I use regularly at work. Suddenly, starting up one day, all four computers stopped connecting to our wireless network. I tried at a different wireless network and neither of the computers still cant connect. I even tried a third and still no result. All of my other computers that runs Windows 10 (2 Acer, 1 Asus, 8 iMac) are still able to connect to all of the wireless networks. I even run Windows 10 on all 8 iMacs and they can still connect to all of the networks. And there hasnt been any chances to the wireless network. Strange thing is when I bring the computers to my home they can find my wireless network at home, all four of them with no problem. Ive tried all Windows repair and HP assistant and none of it works. Ive updated to the latest drivers and all I can think of. What can have happened. Ive noticed it has been a Windows update, but if that update have affected the network drivers,  how can it the work at home. I can also add that all four laptops work if I use Ethernet. Hope someone can help out. //Richard

A:Wireless network doesn´t work

Hello @Richard63, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the WiFi issue, and wanted to assist you!  I understand that the Envy notebooks will no longer connect to the network.  However, they all connect to your home network.   If you believe an update to be the cause, you can try performing a System Restore, to set the notebooks back to their previous working states.  You can also try uninstalling the network drivers, then restarting the notebooks.  This should allow the system to install compatible drivers.  If you continue to have issues with the notebooks only connecting to the home network, then you may consider restarting/resetting the router.  Please post back with the results. Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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RELEVANCY SCORE 57.2

Hi all,
I purchased a used IBM T41 laptop with WinXP and everything was working fine: cable and wireless internet, Dvd reader , wireless signal (like antenna) was flashing at the bottom of the screen, .
I had some problem and reinstalled OS: deleted partition and formatted into NTFS, install fresh WinXP.
I didnt get any error during installation, but some problem came after: internet, wireless connection, USB drivers, DVD reader and many other.
I couldnt find network adapter name in the Device manager.
To fix this problem I download drivers from IBM site and try one by one to install it.
Finally my internet start to work and I do not have any yellow question mark in Device Manger, but wireless internet and dvd writer do not work.
Network Adapter( in the Device Manader) and Network Connection display only cable internet device and do not have Wireless device type. Also, I have Wireless Link and Wireless Network icons on the Control panel.
Why wireless doesnt work? How can I fix it?
Is this possible that my laptop did not have wireless card before?
Is this possible that card stopped to work after reformatting to NTFS?

Thank you
 

A:wireless doesn’t work after reinstall OS

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RELEVANCY SCORE 57.2

Its been two weeks that I couldn't use F2 to decrease volme, both F1 and F3 are working well so far. Does any one know what's wrong with my laptop? Thanks,

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RELEVANCY SCORE 56.4

I have a lenovo z50-70 laptop with a built in cam. The cam works on skype, whatsapp, websites on firefox, and the built in Lenovo camera app. When I go on websites on google chrome that use the webcam it will not work even though those websites are always allowed to use the cam on chrome and the settings are not blocking camera use. Chrome is up to date along with the laptop cam driver. I even tried with all chrome extensions disabled and it still doesn't work.

Examples of websites are https://www.onlinemictest.com/webcam-test/, https://webcamtests.com/
The Cam will not work on chrome on these or any other websites that I have tried, but it works just fine on those same websites on firefox.

Any ideas on what it could be?
 

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RELEVANCY SCORE 56.4

I have a lenovo v110 for 2 months and I?m having many problems with it such as usb ports not working or stuck pixel on screen and it turns on randomly what can I do

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RELEVANCY SCORE 56.4

Exact same problem on Windows 10.
Tried all of six steps above, including buying three new cables in step 6 one of those was the specific cable recomended by HP support.
Make 9 calls to HP  and 4 calls to Microsoft. HP signed me up for their paid Freinds Support and I called them 5 times.
I tried the monitor on a surface Book, and Asus Desktop and a Dell Destop. Did not work on any of them. I have installed the latest drivers multiple times and update the firmware in my laptops, Surface Dock and Asus Desktop.
HP connected to my Surface Book several times and installed two different - third psrty partitioning programs. One didn't work the other did but it was a trial version and wanted more money than I felt it should cost.
 
I'm using it as a single monitor with no partitioning. It mostly works but has some strange events where the mouse clicks are off by several undred pixles. rebooting fixes that.
 
Now I have atiny little spider runing arround under the front glass. Very distracting. How did it even get in there? I would have thought the area between the glass and the disply would be sealed arround the edges. 

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RELEVANCY SCORE 56.4

I am using Windows 7 Professional with the HP ENVY 34c Monitor.I am having a problem with my HP My Display Functionality.I installed the drivers and the software and nothing works on the MY DISPLAY Program.Partitioning does not work, App Sync does not work, even the screen rotation feature does not work.HP My Display is updated to latest version. The only thing that does work is the Wizard, which allows me to adjust the Screen Brightness and Contrast. The main reason I purchased this monitor was to use the Partitioning features, so please someone help. Thank you in advance for any suggestions.

A:ENVY 34c - Partitioning - HP My Display doesn´t work

Hello @MiRoCZ73, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your monitor is not able to access the HP My Display software for the purpose of partitioning and App Syncing, and I would be happy to assist you in this matter! To correct this issue, I recommend removing all of the My Display Software from your computer, and re-installing it. If you do not have the software on hand from a CD, I suggest downloading and installing the software by clicking on the link below: sp70687.exe If the issue continues, I suggest following the steps below: Step 1. Unplug the power cord from the back of the monitor and the wallStep 2. Hold the power button down for at least one minuteStep 3. Plug the power cord back into the monitor and then into the wall outletStep 4. Press the Menu button on the monitorStep 5. Navigate to the Factory Reset option and select itStep 6. Try a different cable connecting your monitor to your computerIf the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If your monitor is still not able to use partitioning, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.www.hp.com/con... Read more

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RELEVANCY SCORE 56

Hi

I have got outlook 2010 initially my work email was on POP3/IMAP (I was using IMAP) and outlook Suggested Contacts was working fine no problem ,,,,means when I try to type any address in To or CC fields automatically gets completed.

Then my company change email accounts for all personnel to from POP3/IMAP to Exchange, I set up a new profile on my outlook 2010 to receive email from the exchange, and IMAP is not working any more.

How can I make those Suggested Contacts that were working with IMAP before to work with Exchange email ?

Thanks
 

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RELEVANCY SCORE 56

Essentially, everything is wrong with my computer and I have no way to fix it. The first problem arose about a year ago. My laptop battery suddenly wouldn?t register any charge, and could only be used while plugged in. I thought that might be a battery issue, but, a few months later, I replaced the battery and still had the same issue. Next, I started getting the ?blue screen of doom,? the Kernel Data Inpage Error. My laptop began to consistantly stop working after a few hours of use: webpages would stop loading, files wouldn?t open after being clicked, and then the mouse and screen would become unresponsive. Most of the time, I turn the computer off, unplug it, and restart it to resume use. However, if I left the computer on, it would either give a black screen reading ?all boot options are tried,? or the blue Kernel Data Inpage Error screen (the Kernel Data Inpage Error is the rarer of the two). It would last longerer the less I used it and after repeated sessions of rebooting after freezing, it would only last a few minutes. It also took a while after startup before it could open programs or load websites, but besides this, it still functioned as a proper computer, so, while frustrated and constantly attempting to find a solution, I dealt with it. However, recently, it?s begun to have errors opening any program not factory installed with windows or Google Chrome (I have no idea why Chrome, other browsers won?t open). Originally, I received an error box that... Read more

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RELEVANCY SCORE 56

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 55.2

Hello, I have a Toshiba Laptop U925T ...I upgraded the OS from Wiindows 8 to Windows 10 and my Touch Screen stop working. Now I downgrade to Windows 8 again and the it still not working.
 

A:Toshiba U925T-Touch Screen doesn´t work after upgrade OS

Probably missing a driver. Go to Toshiba's web site and locate the driver for your Windows version
 

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RELEVANCY SCORE 55.2

When I turn the screen 360 o the tablet mode doesnt turn on automatically and the keyboard doesnt turn off. How can this be fixed? As it is now, its useless.

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RELEVANCY SCORE 54.8

Hi guys,

New here, so I hope I'm not out of line asking for help, and that I'm asking correctly. I've exhausted my own ideas on this but the problem is driving me IN.SANE.

THE ISSUE:
When using an external (USB) mouse with my ASUS Win7 laptop, the mouse randomly lifts up and re-clicks while clicking or while dragging (despite the button remaining consistently depressed), resulting in selection of the wrong objects, inadvertent double-clicks, and incorrect dragging. From what I can tell, this affects only the left click and not the right.

WHAT I'VE TRIED:
Laptop touchpad - no problem. Everything works fine with the built-in touchpad.
Another mouse - same problem. These are wired mice, so it's not a battery or connection issue.
Another USB port - same problem in all four. There's no visible issue with the motion of the mouse/cursor, so it seems to be communicating OK via USB.
Safe Mode - no problem, from what I can tell. The wired USB mouse seems to click and drag as normal in Safe Mode.
Mouse Settings - no effect. Adjusting the click/double-click/drag settings doesn't seem to change anything.
System Resources - no effect. Clicking/dragging seems to show the same results in the RAM/CPU monitors whether I'm having the problem (with the mouse) or performing the same actions without the problem (with the trackpad).

WHAT I CANNOT FIGURE OUT:
What haven't I ruled out? What else could be causing the issue?

The problem came on suddenly after about a year, but I... Read more

A:Mouse problem: Any external mouse. Touchpad OK. Mouse OK in Safe Mode.

Hey mate, and welcome,

Possible problem:
1. Mouse itself is bad. Either the button itself or internally
2. Driver is not at its best

Try:
Going to the mouse manufacture website to download the most recent driver for your Windows 7, either 32 or 64 bit. If it doesn't work, try without any driver (so that windows driver takes over).

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RELEVANCY SCORE 54.8

 long story shortfirst i thought its an Operiting_System problem, tryed lot of stuff no solutionthought that my device doesn?t have a Bluetooth , meh i can live with that but then i try a bootable Ubuntu USB  , the OS start and Bluetooth icon on top right bar went on\off... by itself until it disappears went to settings activate it , laptop move , it goes off again -whaaaaat- used Wi-Fi bottom to disable then enable , BT went on -yeeeeh- hit slightly  beside it BT on\off but WI-FI is fine  so i want be 100% sure its a hardware problem and not something else like BIOSand any idea how to fix it by myself or should I go to maintenance thanks in advancesorry about my grammar google only helped with translation 

A:T430_s Bluetooth doesn’t work on windows 10 ,but works -with glitches- on Ubuntu

update your windows bluetooth driver .... i also suffering this problem 





Supratimmajumder

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RELEVANCY SCORE 52.4
A:notebook 3000 N500 touchpad doesnt work (touchpad funktioniert nicht)

Hi,  Today I bought this model and have the same problem. If anyone know the solution, please share it here. thx arghhhh!!!!  there, in a top right  corner of the laptop, is a sensor button. Just press it and touchpad becomes alive (it dosn't look like a button at all) ADMIN EDIT - There is now an official tip which explains the N500 trackpoint function and the button to enable / disable it.Message Edited by Mark_Lenovo on 03-04-2009 01:28 PM

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RELEVANCY SCORE 51.6

Hi, this is very confused for me. Because the touchpad works, but I couldn't switch off it by the "yellow light". It means the yellow light can not be turn on. How to fix this problem?

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RELEVANCY SCORE 51.6

I already have the issue that when I put my E5570 to sleep and wake it up again that the keyboard and touchpad do not work. So I have disable the sleep options in the BIOS.
Now I run into different issues.Yesterday I booted the laptop and it hang on the DELL logo, After a while it stated that my EFI file would not be correct. Force reboot and it booted straight to Windows.
What's more annoying is the fact that the laptop boot, the DELL logo is shown and then the screens go's black, as if it's not connected. SO it looks like it hangs.BUT an external monitor through HDMI does work and show the windows logon.The keyboard and touchpad also do not work.External mouse and keyboard do work.
So pretty much I got a brick when I do not have external display/keyboard and mouse available.
When I reboot the laptop it works fine again.Am I the only one with this?Loads of issues with the laptop and wondering if I just have a faulty laptop...
Clean Windows 10 Pro install is done 5 times.Used the  DELL Command Update to install all drivers and patches.Issues keep existing...

A:Latitude E5570 - Black display, no resons to keyboard/touchpad - External display/keyboard/mouse do work

I have been spending a lot of hours in troubleshooting this week.
Diagnostics are 100% ok.
Reinstalled Windows 10 about 15 times.Installing drivers by hands, installing drives trhough the dell update management application.The issues keeps existing.
To sum the them up:- Cold boot (laptop is off) to Windows. Keyboard/Touchpad do not work. (Reboot and they work again)- Resume from sleep. Keyboard/Touchpad do not work. (Reboot and the work again)
After I got the laptop I installed 32Gb of RAM and an 512Gb Samsung 950Pro PCIE M.2 NVME drive.The drive should be support as Dell states on the product page and in the manual that PCIE with NVME is supported.
"Advanced features, like industry-leading M.2 SATA and M.2 PCIe/NVME solid state drives, provide data transfer speeds up to 4x faster over traditional hard drivers. "
In order to get the drive visible and running on PCIe I had to disable the sata controller in the BIOS.This way the drive is detected in Windows as an PCIe NVME capable drive.
Just to verify if the issues I went back to default with the delivered 256Gb M.2 sata drive and 8Gb RAM.To install Windows I had to turn the Sata controller back on.
Installed the drivers manually updated WIndows and tested.The issues do NOT occur.
Retested by installing the drivers using the Dell Update Application.The issues do NOT occur.
So I figured out that the SATA controller somehow is the guilty part for all the issues.I mean when enabled to ACHI or RAID the sleep and non... Read more

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RELEVANCY SCORE 51.2

Troubleshooting a fairly new HP laptop. Had been infected with a virus. Cleaned it all up but was experiencing erratic mouse behavior. The customer claimed the behavior started when he got hit with infection. While the pointer itself moves fine the left and right mouse buttons intermittently act like they are being held down causing the pointer to drag and highlight everything in site. At other times the buttons do nothing at all. At other times the left mouse button triggers a rightclick menu. And at other moments all mouse control is fine. This occurs equally on the touchpad or when using an external USB mouse. I tried disabling the touchpad completely but the problem still occurs when using the external mouse. I tried updating the sypatics touchpad driver but that made no difference either. I finally resorted to wiping and completely reinstalling windows but the problem still persists. For the hell of it I then updated the BIOS firmware but that made no difference either. All keyboard function work fine so I have been having to resort to using the arrow keys and alt tab and such to navigate around. I ran a Passmark Burn in Test and everything passed. 
 
A couple of additional points. I ran the Hirens Boot CD which is similar to the Ultimate Boot CD. I then booted into the Mini Windows XP and the same erratic mouse behavior occured so this is clearly not an operating system issue. Also when I wiped and reloaded Windows I used the HP Recovery partition and ran thei... Read more

A:Erratic mouse behavior with external mouse or touchpad on HP laptop

Try a different mouse?
 
Uninstall, then replace...mouse/touchpad drivers?
 
Louis

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RELEVANCY SCORE 50.8

Hi,It appears I somehow deactivated my touchpad or something along those lines as my mouse pointer/cursor has completely disappeared? It was working fine yesterday, and I think the only thing that might have triggered this is that I accidentally pressed some keys (unsure of which ones, so I don't even know how to reverse it). I've tried restarting, as well as looked through some of the mouse/touchpad settings to no avail. If anyone can help me out, I'd greatly appreciate it (I'm currently relying on my fingers and the touchscreen which isn't as convenient)

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RELEVANCY SCORE 50.4

il mio pc lenovo ideapad 110 da ieri pomeriggio mi sta creando problemi. in particolare il touchpad del tutto inesensibile cos come i tasti al di sotto, senza che vi sia stata alcuna caduta o utilizzo particolare. Sapete come posso fare per risolvere il problema prima di mandarlo in assistenza?
Grazie
 
Google translated.......
 
my pc lenovo ideapad 110 since yesterday afternoon is causing problems. in particular, the touchpad is completely ine sensitive as well as the keys below, without any particular fall or use. Do you know how I can solve this problem before sending it for assistance?Thank you
 
 
Mod's Edit: Google translated for benefit of English readers. Since this is an English forum, please post in English as it will ensure a better response. Thanks!
 
Mod's Edit: Google tradotto a beneficio dei lettori inglesi.Poich si tratta di un forum in inglese, si prega di inviare in inglese in quanto assicurer una risposta migliore. Grazie!
 

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RELEVANCY SCORE 50.4

Dell 2-in-1 3147:
The "DELL Pointing Devices" dialog shows a "Disable Touchpad when USB Mouse Present" checkbox. If this checkbox is clear, the touchpad works properly. When this checkbox is marked, the touchpad does not work at all.
I have tried both USB and Bluetooth mice, and neither one allows the proper action: the touchpad should be enabled without a mouse, and the touchpad should be disabled with a mouse.  That's how it works on other systems.  It just doesn't work at all on this system.
I suspect there is some interaction between the touchpad and the touchscreen that is interfering with this setting.  But I have another laptop with a touchpad and a touchscreen, and the mouse detection works there (it's not a DELL).
Yes, I have toyed with the idea of deleting the DELL touchpad control application and installing a "stock" Synaptics touchpad driver.  But I don't want the DELL  "update" app to overwrite it with the DELL touchpad control app every time it sees "the wrong driver" loaded.  And I don't want to take the chance that the touchpad driver and the touchscreen driver are somehow linked together, thus disabling one when I disable the other.
Any ideas on how to get the "Disable Touchpad when USB Mouse Present" action working would be welcome.  

A:Inspiron 11 3000 (3147) "Disable Touchpad when USB Mouse Present" disables touchpad ALL THE TIME

I would love to know where to find that checkbox ... Thank you!

Dell 2-in-1 3147:
The "DELL Pointing Devices" dialog shows a "Disable Touchpad when USB Mouse Present" checkbox.

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RELEVANCY SCORE 50

Buongiorno,da qualche giorno a queesta parte il mio nokebook non trova pi e non riconosce pi il touchpad.Ho provato a ripristnare, formattare, reinstallare il driver,... ho fatto tutto.Qualcuno pu aiutarmi?Hello,my notebook don't reconise the touchpad. I have make format, re-installing driver,... everything possible.Somebody can help me?    

A:Touchpad doesn't work/Touchpad missing/Synaptic doesn't work

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Frum dos usurios HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

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RELEVANCY SCORE 49.6

Hi,I have a Dell Inspiron 5559 running Windows 10. Recently my mouse cursor seems to have disappeared and the touchpad tab under mouse settings is also gone. I tried downloading the driver from the support page but nothing seems to have changed.Any help please?Sarah

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RELEVANCY SCORE 48

Hi

I have been posting to so many forums. The thing is, I can't format my machine, it belongs to my company and I have already requested it to be reimaged and this is the 3rd time. I ran the dell diagnostic test, and I still can't find any error and that means I can't get Dell to replace my motherboard..although I think something is wrong with my USB.

Its just that I notice that the windows desktop icon, or any application seems to open faster when I use the touchpad to double click. I actually just tap twice on the touchpad. This is without the USB mouse connected.
However, when I connect to the USB mouse, all windows apps, icons opens slowly. It kinda like take longer and the notebook freezes for 1 - 2 second..Its not smooth. I have tried everything..every single thing..reinstalling the drivers..and whatever..and no error code...with dell diagnostic..how am I gonna get them to change the usb ports..when there are no errors..

Please help

A:USB mouse slower than touchpad's mouse

Hi cally0611, Welcome to Sevenforums.

Have you tried the mouse on any other machine? Is the performance same on the other machine as well? does the mouse makes touchpad slow if plugged in any USB port?
Wheeww...lot of questions

You have updated the USB drivers. Try to update the drivers for USB mouse and check.

Keep us posted

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RELEVANCY SCORE 45.6

I got an optical mouse with a scroll wheel for Christmas last year and the scroll wheel won't work on anything (IE, Compuserve, Netscape).
It has no brand name anywhere on the mouse so I can't look for a new driver. It came from Office Depot and it has no disk/CD. When I plugged it in it did not load anything else and I tried Add/Remove Hardware, but it didn't find anything new. Is there anything else I can do?

Thanks,

Stephen (I'm Stumped ))

**My problem has been solved now. Thanks to Jedi Master!**
 

A:[Solved] Optical mouse's scroll wheel won't work ne where; no brand name on the mouse

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RELEVANCY SCORE 45.6

Hi, I am using the Dell Inspiron 26 7000 series.
I"ve recently encountered a very strange bug. Whenever I turn on my computer, whether from hibernation, shutdown my mouse doesn't work properly.
What happens is this, I'll go to open anything (Firefox, word, excel etc) and suddenly my mouse cursor would jump to another part of the screen. And suddenly, except for that one program that I have opened, i can no longer left/right click anywhere else. sometimes while moving, I would even end up dragging my menu bar and dock it somewhere else on the screen.
I thought it was the mouse, but I bought a brand new out of the box and that one does it too. i uninstalled the trackpad driver, and unplugged the mouse and use the trackpad and it still does it.
I cannot even use the trackpad, because of this issue because it won't recognize my trying to middle click. I can post a video of it later if you like to show yall what's going on.

My Warrenty is almost up and I want to see *** is going on. ty

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