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Acer Chromebook C7 won't turn on!

Q: Acer Chromebook C7 won't turn on!

My chromebook one day got stuck on the developer screen, then another day it just turned off. When I try to power it on, the power button turns blue for about ten seconds with a black screen and the just shuts off again. Is the hardrive dead? Can I fix it? Please Help!

RELEVANCY SCORE 200
Preferred Solution: Acer Chromebook C7 won't turn on!

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A: Acer Chromebook C7 won't turn on!

You may try the recovery steps in the below mentioned weblink Reinstall Chrome OScreate a recovery USB drive or SD card reinstall the Chrome OS with a USB Recovery Flash Drive Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

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RELEVANCY SCORE 76.4

My chromebook one day got stuck on the developer screen, then another day it just turned off. When I try to power it on, the power button turns blue for about ten seconds with a black screen and the just shuts off again. Is the hardrive dead? Can I fix it? Please Help!

A:Acer Chromebook C7 won't turn on!

You may try the recovery steps in the below mentioned weblink Reinstall Chrome OScreate a recovery USB drive or SD card reinstall the Chrome OS with a USB Recovery Flash Drive  Click the Kudos to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.      

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RELEVANCY SCORE 75.6

My acer chromebook won't turn.I was on it all morning,then i had to go to school so i left it in the bathroom.When i got home it wouldn't turn on.so i thought i was dead.I plugged my charger in and the blue and orange light came on and went back off.It kept doing this.at one moment only the orange button came on,which meant it was charging then it turnt back off..Please help what to do??any ideas will help

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RELEVANCY SCORE 74.8

 
Chromebook Model - Acer C710-2847
 
Issue description: Chromebook won't turn on: blue light won't even light when charger is plugged in.  The C710 worked (but occasionally wouldn't start on opening the cover unless I hit the power button) until I did a powerwash.  After that the Chromebook restarted and asked for a new login.  Closed the cover and it wouldn't restart.  Tried everything I could find on the forum: hard reset, leaving the battery out for days, etc. Actually it finally did start up twice among many, many tries but as soon as the cover is closed it goes dead again.  It's been days of trying now with not so much as a blue light.  Any suggestions, options?  Bought it directly from Acer on eBay (refurbished, but looked new).  
 
Thanks/Ed
 

A:Acer C710-2847 Chromebook won't turn on

Took my Chromebook to a friend who has the exact same model (except his has the 16GB SSD instead of the 320GB HD).  My battery and power adapter worked fine on his (battery showed as full).  His battery and power adapter in my machine made no difference: still no power lights or any sign of life.

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RELEVANCY SCORE 74.8

 
Chromebook Model - Acer C710-2847
 
Issue description: Chromebook won't turn on: blue light won't even light when charger is plugged in.  The C710 worked (but occasionally wouldn't start on opening the cover unless I hit the power button) until I did a powerwash.  After that the Chromebook restarted and asked for a new login.  Closed the cover and it wouldn't restart.  Tried everything I could find on the forum: hard reset, leaving the battery out for days, etc. Actually it finally did start up twice among many, many tries but as soon as the cover is closed it goes dead again.  It's been days of trying now with not so much as a blue light.  Any suggestions, options?  Bought it directly from Acer on eBay (refurbished, but looked new).  
 
Thanks/Ed
 

A:Acer C710-2847 Chromebook won't turn on

Took my Chromebook to a friend who has the exact same model (except his has the 16GB SSD instead of the 320GB HD).  My battery and power adapter worked fine on his (battery showed as full).  His battery and power adapter in my machine made no difference: still no power lights or any sign of life.

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RELEVANCY SCORE 63.2

Could you please tell me if I can or will I be able to use Google Play Store and Android apps on my Acer C720 Chromebook.Also, can or will I be able to use Google Play Store and Android apps on the Acer CB5-311 Chromebook.

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RELEVANCY SCORE 55.2

My daughter's Chromebook is less than a year. We gave it to her on Christmas day 2015. When plugged in, the little blue bulb light is on but not the battery and as such it's not coming up. I've tried turning it on and off with no luck. Need help.

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RELEVANCY SCORE 55.2

Just bought a new 14" chromebook. Plugged it in and no lights came on. Is the battery not charged at all? How long before we can use? slight panic as we are immigrating tomorrow! thanks Gavin

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RELEVANCY SCORE 55.2

Just got my new Chromebook, it worked right out of the box, got it set up, installed a few apps. It was great. I set it down for about 5 minutes, charging with the screen closed, and when I opened it back up the front lit up blue and orange once then turned off and the screen won't come on. Whenever I push the power button, no matter if the battery in with no charger, charger in with no battery, or both, the screen won't come on and the power button will only flash once then die. I'm sad to think my computer's busted straight out of the box, especially because no matter where I search I can't find any answers on how to fix this bug. Help? (Also, I bought it from Acer's ebay page so I don't have a warranty.) Thanks!

A:c7 chromebook won't turn on

 hi.. If the computer is not able to power on you may find it helpful to perform a power reset. This discharges any electrical build up which may prevent your notebook from powering on correctly.Unplug the AC adapter from your notebook.Turn the notebook over to remove the battery.Turn the notebook back over and open it.Hold down the power button for 30 seconds, then release the power button.Turn the notebook back over and slide the battery back into place.Slide the lock tab back into the lock position.Turn over the notebook one last time and plug in your AC adapter.Turn on your notebookRegards

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RELEVANCY SCORE 55.2

Will the new Acer Chromebook 14 be fanless? 

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RELEVANCY SCORE 55.2

My Acer CB 11 will not turn on. Both lights are blue, indicating it is charged and powered on but nothing comes on the screen and it does not sound like it is on. I have removed the battery and plugged it back in. I have tried ESC + refresh + power. Any other suggestions? I'm a teacher and really need this CB for my classroom. 

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RELEVANCY SCORE 55.2

When can I buy thé New acer chromebook 14 in France ?

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RELEVANCY SCORE 55.2

Hello all, I'm looking to buy a Chromebook 14 and I live in the UK. I'm able to buy one from a Dutch website for ?375, but that's a fair bit more than the retail price of $299 - not to mention that I'm a little concerned about it being trustworthy. Additionally, this would have an American keyboard, which would be an issue - I need my British layout! There don't seem to be any vectors for me to get my hands on a UK Chromebook 14. Can someone please tell me I'm wrong, and point out where I can get one? Thank you very much!

A:How can I buy an Acer Chromebook 14 in the UK?

Same here! I'm keeping an eye on this URL: https://store.google.com/product/acer_chromebook_14

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RELEVANCY SCORE 55.2

I have an Acer Chromebook and like it alot.

However, all of a sudden the backspace key doesn't work correctly even when first logging in.

I searched around and found that you can click "space+enter+backspace" all at the same time and it fixes it but just until the next time I logon.

Does anyone know what the issue could be?
 

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RELEVANCY SCORE 55.2

l need to know if i can connect the printer to my acer chromebook? 

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RELEVANCY SCORE 55.2

Hello all, I'm looking to buy a Chromebook 14 and I live in the UK. I'm able to buy one from a Dutch website for ?375, but that's a fair bit more than the retail price of $299 - not to mention that I'm a little concerned about it being trustworthy. Additionally, this would have an American keyboard, which would be an issue - I need my British layout! There don't seem to be any vectors for me to get my hands on a UK Chromebook 14. Can someone please tell me I'm wrong, and point out where I can get one? Thank you very much!

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RELEVANCY SCORE 55.2
RELEVANCY SCORE 55.2

When can I buy thé New acer chromebook 14 in France ?

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RELEVANCY SCORE 55.2

Will the new Acer Chromebook 14 be fanless? 

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RELEVANCY SCORE 55.2

My processing is too slow.  If i have a few windows open it can be very slow. Can i add gig to speed it up?  I also have the cursor jumping around when I type and sometimes lose things all together that I type. This is the same problem I have with another Acer lap top with Windows. Regards,Carmel 

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RELEVANCY SCORE 55.2

Will the new Acer Chromebook 14 be fanless? 

A:The new Acer Chromebook 14

Hi ahe,
 
I haven't had a chance to get my hands on one yet, but Im very confident that this will have a fan. There is no mention of a fanless design in the literature that was released with last weeks announcement.
Cory

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RELEVANCY SCORE 55.2

When powered on, my chrome book has no display, And all I see is the blue power indicator light blinking repeatedly with no pattern (about two times per second) if I hit ESC plus refresh plus power I get the " Chrome OS is missing or damaged" message. I have done the recovery process twice and although it says that it has recovered successfully, however, when it tries to restart, it goes right back to having no display and the blue power indicator light blinking. If I have the charger connected the orange charging indicator light blinks at the same rate. This all started approximately 24 hours ago, it was working fine before then.

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RELEVANCY SCORE 54.4

HP chromebook 14 does not turn on sometimes when it is on battery, even though it has more than 50% of charge. At that time if I connect to the power source, then it turns on. After that i can disconnect from the power source and use it normally. Does any one else experienced this issue? I am using the new HP Chromebook 14 with Intel Haswell processor and 4GB of RAM. Any help is greatly appreciated.  Thank you.

A:HP Chromebook 14 will not turn ON while on battery

Hi, Check if the steps mentioned in this link helps: Battery Does not Power Notebook or Hold a Charge Hers's another link with more troubleshooting: Solve a problem: HP Chromebook 14

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RELEVANCY SCORE 54.4

C720 Chromebook won't turn on.  The blue charging light is lit so it's getting power when plugged in.   Power button does nothing.  Black screen.  I left it alone, plugged in, for 24 hours in case the battery had simply discharged but it still won't turn on.

A:C720 Chromebook won't turn on

***edited*** 

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RELEVANCY SCORE 54.4

C270 Chromebook won't turn on.  The blue charging light is lit so it's getting power when plugged in.   Power button does nothing.  Black screen.  I left it alone, plugged in, for 24 hours in case the battery had simply discharged but it still won't turn on.

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RELEVANCY SCORE 54.4

I fell asleep listening to a talk on Youtube (1 hr long) and when I got up the next day, the screen has many parallel colored lines on the left half of the screen, plus what looks like a black inkspot.  Have I totally wrecked my Chromebook? I can faintly see the icons on the bottom right.

A:I just got an Acer Chromebook 11. I left it on ove...

Have you tried to reboot it? if screen issues are still there after a reboot, probably is an hardware issue. you can try to do a power wash just to reset it to factory and check about issue:http://acer.custhelp.com/app/answers/detail/a_id/27685/~/power-wash-command-for-chromebook

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RELEVANCY SCORE 54.4

What steps do I take to fix the keys which are not working?

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RELEVANCY SCORE 54.4

Anyone else with a chromebook R13 have a slight rattle in the trackpad, not much but just enough to notice. Here a video of what I'm experiencing.  https://www.youtube.com/watch?v=ABqP3W5Fias&feature=youtu.be I'm not actually performing a click in the video, this is just tapping on the trackpad. 

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RELEVANCY SCORE 54.4

  My 12 year old daughter is getting a CB3-131-C3SZ for Christmas. I've read online that it is listted as one of the Chromebooks that will soon be able to connect to the Android Store for apps. Does anyone know if it can connect now or when it will be able to connect?

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RELEVANCY SCORE 54.4

my 15: acer chromebook keeps shutting down and requiring me to reboot and then "restore" why is this and what can I do?

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RELEVANCY SCORE 54.4

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

A:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.



Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 54.4

I have a 3 month old Chromebook and all of a sudden the backspace key is messed up. It doesn't work even at the login screen. I searched around and found a temp solution. Hold space, enter and backspace at the same time for a few seconds. However after I shutdown and start up later it happens again.

Any thoughts?

Sent from my XT1032 using Tapatalk
 

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RELEVANCY SCORE 54.4

Hello, I have just received my R13 and I would like to ask if it can be upgraded on hardware level? Speaking about RAM and SDD of course. Many thanks for any help and tips in advance, Martin

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RELEVANCY SCORE 54.4

the trac pad on my Acer C 710 Chromebook has stopped working has anyone else with this same Chromebook have these same issues 

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RELEVANCY SCORE 54.4

It is a blank screen and yes it is charged. Having trouble fixing it. I have a Mac computer and I try to download the BIOS firmware and it will not let me. Help!!

A:acer 1 chromebook not working

If nothing will come on the screen, I suggest contacting Acer tech support in your region to look into repair options.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

Read other 1 answers
RELEVANCY SCORE 54.4

download Norton antivirus, but was told it wasn't supported. How do I get protection on this tablet? Is it secure enough to go on to banking sites?  Thank you.

A:I just purchased a Acer Chromebook 11 CB3-111. I'v...

Chromebook are one of the most safe OS at the moment, so you don't need an antivirus, at least if you only install applications from google play.

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RELEVANCY SCORE 54.4

I should like to buy this chromebook but it appears that the only processor available here fitted to this laptop is the N3050, which is dual core and hardly an advance on the N2840 of older chromebooks such as the Toshiba Chromebook 2. In the US, apparently, it is available with the quad core 3150. Can any body tell me when this will be available in the UK? Thanks

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RELEVANCY SCORE 54.4

I intend to purchase the new Acer Chromebook 14 (CB3-431-C5FM). I would like to buy a silicone keyboard cover for it, but I've had no luck in locating one. Does the Chromebook 14 share a keyboard layout with any other model of Acer Chromebook?

A:Acer Chromebook 14 Keyboard

Did you check Amazon?I was just taking a look and I see many silicone covers. Maybe you can find one there, the prices varies from 5.00 to 20.00 dollars. If I find anywhere else, I ll let you know.

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RELEVANCY SCORE 54.4

To get spell check on your acer chrome book go to advanced settings, languages, add the language you want and to right click on spell check. Doesn't work on all sites including this one. Sucks 

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RELEVANCY SCORE 54.4

I Have just purchased Acer chromebook r11.  The chromebook recognises an sd card when inserted but file manager shows the sd card icon with an X and says not Available.  Is this a file manager problem and is an there an alternative  App. I would like to download photos from Google DriveJohnL 

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RELEVANCY SCORE 54.4

I have had my chromebook plugged in for 24 hours, no lights and no charge.  What should I do?

A:My Acer Chromebook 11 CB3-111 won't change

Sorry to hear your Acer system is not powering on.  If there are no lights or fan noise when you plug it in and power it on, it could be a bad AC adapter. If the AC adapter does work but is not charging the system or powering it on, we would recommend repair. If your system is under warranty you can call the technical support line for assistance. If you are out of warranty you can request a repair by going to https://customercare.acer.com/customercare/. 

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RELEVANCY SCORE 54.4

download Norton antivirus, but was told it wasn't supported. How do I get protection on this tablet? Is it secure enough to go on to banking sites?  Thank you.

A:I just purchased a Acer Chromebook 11 CB3-111. I'v...

Chromebook are one of the most safe OS at the moment, so you don't need an antivirus, at least if you only install applications from google play.

Read other 4 answers
RELEVANCY SCORE 54.4

To get spell check on your acer chrome book go to advanced settings, languages, add the language you want and to right click on spell check. Doesn't work on all sites including this one. Sucks 

Read other answers
RELEVANCY SCORE 54.4

I should like to buy this chromebook but it appears that the only processor available here fitted to this laptop is the N3050, which is dual core and hardly an advance on the N2840 of older chromebooks such as the Toshiba Chromebook 2. In the US, apparently, it is available with the quad core 3150. Can any body tell me when this will be available in the UK? Thanks

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RELEVANCY SCORE 54.4

I have tried to connect my smartphone to Chromebook with a usb cable to download pics with no success.  It does nothing. Thank you

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