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Disappearing branch indicators in Favorites Menu

Q: Disappearing branch indicators in Favorites Menu

Hi All

Using Windows XP Home and having installed SP2 a few weeks ago, this problem has appeared during the last few days : the branch indicators on the Favorites menu in IE disappear.

MS Help and Support suggests this may happen when using a colour scheme that uses extra large fonts. But I don't -- I use the Windows Classic Scehme with normal fonts. Have also tried it out with the Windows Standard Scheme without any luck.

The branch indicators just appear and disappear.

Any help appreciated.

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RELEVANCY SCORE 200
Preferred Solution: Disappearing branch indicators in Favorites Menu

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RELEVANCY SCORE 63.2

I went to customize the start menu and checked the "Show as a menu" option under Computer. So now when I go to start menu> Computer, a menu pops up showing my drives, etc. My question is how can I make it branch out all of my folders and not only My Computer? Thank you

A:How to make Windows Explorer branch out in Start menu?

Have a look at ANN: Classic Shell 2.9.3 is out - Now with Search!
Jerry

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RELEVANCY SCORE 58.4

I'm having issues whenever I click on anything that requires a new window to open. It does it with my favorites. I have to click 3 or 4 times sometimes to get to favorites menu. It will open quickly and close
right back up. It does the same thing when I click in Lync, if I click a the emoji to add a smiley it opens quickly and closes right back up.
What could bet he problem? Version of IE is 11
Appreciate and thank you in advance for you response.

AA2913

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RELEVANCY SCORE 56.4

I have been using Firefox for a few months and when I go back to IE my favorites have disappeared. I reinstall them with a backup disc but they will disappear again in a few days...any ideas? thanks
 

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RELEVANCY SCORE 56.4

Got a new MaxForce dual boot PC w/ Windows 7 Professional 64 bit and Windows XP 32 bit installed. I prefer Firefox, but my wife likes Internet Explorer, so we've got both browsers installed on both sides of the PC. The problem I'm having w/ Windows 7 is that the favorites keep disappearing on Internet Explorer. Doesn't seem to be a problem w/ Firefox. I was using Explorer 9 Beta (which I don't like anyway), so I thought since it's still in beta, maybe that's the problem. Uninstalled Explorer 9, now using Explorer 8, but the disappearing Favorites is still w/ me.

At random times, when I click on the "Favorites" tab, there will be nothing there. Looking in the user files, the Favorites folder and the HTML file is still there w/ all the links intact. Try to import to Internet Explorer from the HTML file, but Explorer won't allow. If I do enough clicking around, etc., in different files and then go back to Internet Explorer, the Favorites are back. Anyone have any idea what's going ?.

A:Why do Favorites keep disappearing?

Well, my main man, Max Feinstein at MaxForce PC came up with the solution. A Microsoft "Fix It", http://support.microsoft.com/kb/886549. This fix looks like it will solve a myriad of problems. My wife told me to contact Max in the first place. Memo to self: always listen to your wife.

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RELEVANCY SCORE 56.4

For the past few days when I open my browser (MSN), some of my favorites keep disappearing. I add them again and the next day they are gone. It's getting really annoying!
 

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RELEVANCY SCORE 56.4

Using XP SP2 totally up to date, including change to IE7. Recent recurring problem. Will mark a web site as a favorite. Use the shortcut several times and then try it again only to receive a message that the shortcut is not valid. If I reset the favorite, it will again work only to later fail. This has happened with different favorite shortcuts.
Any help appreciated.

A:Disappearing Favorites

Hi Klink.
In IE, right click the problem shortcuts (make sure they are not currently working) and select properties.
On the "Web Document" tab, see if the web address in the url box for the shortcut is correct. If it is, click the "Change Icon" button. The Windows\system32\url.dll should be listed in the "look for icons in this file".
If it points to a different location, let me know. Cancel your way out. There is still a registry bug in IE7 thats been there since the Betas.

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RELEVANCY SCORE 56.4

For some odd reason my Favorites keep disappearing everytime I close and reopen IE6. I am running Windows xp. No error messages. I don't understand why they keep dissappearing. Luckily I keep them backed up on my computer, I export them to a certain spot on my comp. But I am tired of importing them everytime I turn around. I hope someone can help.....
mikenbelinda
 

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RELEVANCY SCORE 56.4

This afternoon our users started reporting that they were losing their favorites in IE and in Firefox. I am one of the victims myself. They are missing from the Favorites folder also, so can't be restored. We have not been able to find a cause, or a fix, for this and it's a HUGE problem. Does anyone know of a possible cause, perhaps a new virus or a system blip? Any help would be much appreciated.
 

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RELEVANCY SCORE 56

When you click on the favorites link to open up your favorites menu, a "favorites bar" is listed. This "favorites bar" link is useless and I have repeatedly right clicked on it to delete it from the menu. However, it returns on its own every so often.

There is also a link called "software updates" that I deleted and it has not repopulated itself.

Is there any way to delete the "favorites bar" link inside favorites so that it does not return?

Just a little anoyance I would like to win.

A:Favorites Bar in favorites dropdown menu

Right-click, delete.

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RELEVANCY SCORE 56

I think the only thing that will work here is a registry hack.

By default if you set the start menu properties to display "favorites" it does so by a menu. It does not give you a choice to display this as a link or a menu like it does for other folders.

Is there a way to fix this?

A:Display Favorites as a link not a menu in Start Menu

Drag it on to the start menu ( left hand pane) and pin it and it will open up in a new window when clicked.

Sorry i know its not what you want but its the only option i know.

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RELEVANCY SCORE 56

I know everybody is switching to Edge, I'm not real crazy about it. My problem is with IE 11. When I add a link in "add to favorites" I can see it. Once I close my desktop PC down for the night, the next time I open it those links are gone. I have checked the favorites folder in C:/users/username/favorites, all or at least most of them are gone. The folders I created are empty???? One or 2 might still be there, usually not. Any fix for this??? No point in saving a link if it's not going to be accessible the next time I need it.

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RELEVANCY SCORE 56

each time i place curser on a favorites folder or file the name disappears. how can i retain folder name while i place curser on for click?
 

A:favorites folder disappearing act

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RELEVANCY SCORE 56

I have been using Vista for some time now. Recently we got new computers. A laptop and a desk model. On our old machine, when we opened the favorites by clicking the gold star in the upper left of Explorer, we could choose our favorites either by recognizing the icon (after once having gone to the site), or reading the text.

With both new machines the same is true for a time, but for some reason the icons from the sites have started disappearing and leaving only the Explorer icon.

I think some cookies are also disappearing, as several times I have been returned to the first level of some online games. Most annoying!

Can anyone out there help me on this problem?

Thanks

Grumby

A:Disappearing Favorites Icons

please do this

=====================

Clean TEMP files

Click Here to download ATF Cleaner by Atribune. Save it to your Desktop.

Go to your desktop and double click on ATF-Cleaner.exe.

Main

Under Main. Click Select All, then click Empty

----------------------------

If you use Firefox, click Firefox on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

----------------------------

If you use Opera, click Opera on the menu bar

Click on Select All, then click Empty
Note: If you want to keep your saved Passwords click No on the prompt.

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RELEVANCY SCORE 55.2

I have a Dell Inspiron 8200 with XP. It periodically drops several of my favorites folders at the left margin for no apparent reason. It also randomly relocates files into unexpected folders requiring me to search everywhere to find them. I've made a list of them on paper, so I can always get them, but what's wrong here? I don't want to just do nothing if something is going bad. I have 84% hard drive space, I've done disc cleanup and defragment, but it persists. And sometimes long lost favorites folders randomly reappear out of the blue.
Any ideas?
 

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RELEVANCY SCORE 54

No sure if this is in the right forum but here's my problem: for that last several months I have noticed that some items in my favorites list are being automatically moved to the trash bin. These are favorites are being used regularly. Now, in the last couple of days, some sites are not remebering my usernames. I have tried to look for settings that may be the culprit with no success. I am worried that these things may be signs that my computer is corrupted. I have a PC that is running Windows home premium 7 and using IE 9 with Norton as my anitvirus. Any help in solving this very annoying problem is greatly appreciated!
 

A:Solved: Issue swith Favorites and Usernames disappearing

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RELEVANCY SCORE 52

I am presently using IE 11 and thinking about switching to another browser. I am looking for a browser that has the
above titles shown on the home page in the same way as IE 11. Are there any available?

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RELEVANCY SCORE 50.4

The last entry in my "Favorites" continues in a string. For example, if I entered "tech support forum" it shows up as
tech support forum
tech support forum
tech support forum
listed multiple times (15 times or more) and I'm not able to add any more favorites.

A:Favorites menu

Go to C:\Documents and Settings/[username]\Favorites. Delete any Favorites that are duplicates. Or in IE go to Favorites/Organize Favorites, and delete any duplicates.

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RELEVANCY SCORE 50.4

I am using VB6 (SP5)

I have an MDI application that I am developing. One of the functions enables the user to open a browser window as a child of the main window.

I would like to be able to have a menu as part of the main MDI window that corresponds to the favorites folder on the system, in much the same way as an MS favorites menu.

I have attempted to build this menu using API commands but the only thing I have been able to do is to create some wonderful system crashes! At one point I did get the menu items to show up, but they were not in any sensible order and I could not determine which one had been clicked on.

I must also be able to have an "Add" and "Organize" item in the menu as well, in the same way as IE does. I have written code that will perform the functions for this, but I am still unable to create and interact with a favorites menu.

Any help would be very greatly appreciated!

Kazim
 

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RELEVANCY SCORE 50.4

Is there any way to get the favorites menu back in IE9, similar to what was in IE8 at the top of the browser.

A:IE 9 favorites menu

Right click in the empty space between Home and the new tab,select favourites bar.

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RELEVANCY SCORE 50.4

I can not delete any thing from my favorites I'm using XP, when I right click on one of the file the drop down menu doesn't even appear. When I search for the file; the computer can not find it. It's driving me crazy, there is like 10 files in my favorites menu that I didn't put there and can't delete. Any help please. Here is my HJT.

Logfile of HijackThis v1.97.7
Scan saved at 4:39:20 PM, on 5/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Canon\MultiPASS\mpservic.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Canon\MultiPASS\MPTBox.exe
C:\Program Files\Microsoft AntiSpyware\gc... Read more

A:my favorites menu

That is a very old version of HiJackThis

http://thespykiller.co.uk/files/hijackthis_sfx.exe - double click the DL file
And let it extract to its default folder C:\Program FIles\HiJackThis, run it from there

But before you post a new log

Lop Uninstaller at this link

DL http://www.thespykiller.co.uk/downloads.htm

Close all browser windows and run the uninstaller.
When it is finished restart your computer.

SpywareBlaster 3.3 http://majorgeeks.com/download2859.html
AdAware SE 1.05 http://www.majorgeeks.com/download506.html
SpyBot V1.4 http://www.majorgeeks.com/download2471.html
MS AntiSpy - http://download.microsoft.com/downl...-fca2f2c6f0cc/MicrosoftAntiSpywareInstall.exe (XP and W2K only)

DL them (they are free), install them, check each for their
definition updates and then run AdAware and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
In SpyBot - After an update run immunize

Boot and then post the new log
 

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RELEVANCY SCORE 50.4

EVERY time i try to send the same Microsoft Support webpage to my Favorites menu,my comp freezes up. I have been to all the forums and reset my IE. I can create a desktop shortcut but can't send it to Favorites. I've checked for viruses, you name it.I'm running Win 7 Home Premium,64 bit,IE9,16GB.NIS 2012. Any one have the same probs or maybe some one knows something i don't but the help would be appreciated.Thx. rs
 

A:Favorites Menu

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RELEVANCY SCORE 50.4

Hello,
Hope this is in the right forum.

I attempted to clean up my Favorites menu by filing, sorting, and deleting some items. When logging back on to AOL the favorites menu seems to revert back to it's previous "cluttered" state. It spits items out of the folders and opens up other folders. If I organize it again it'll be messed up the next time I log on to AOL.

Any suggestions on what the problem might be or how to ensure the menu stays as I want it after organizing it?

Thank you in advance.
 

A:AOL Favorites Menu

Reopened per request.
 

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RELEVANCY SCORE 50

I hate for my first post to be a cry for help, but I've not been able to find help for my specific problem. As the title suggests, my start menu has vanished. I'm running XP with Service Pack 2.

When I initially turned my computer on, none of the text was in the default font. It was instead in one of the symbol fonts. This has been fixed by going into display properties -> appearance -> advanced and altering the font for each appropriate item. The computer was booting up extremely slowly, but this seems to have been fixed with altering the display fonts.

Back to the start menu. As opposed to the normal start menu, I have a thin grey bar - not unlike what appears when the start menu is set to auto-hide. When I hover over the bar, the mouse icon changes to the up/down arrow. However, when I left-click (and hold down the button) and drag, nothing happens. When I right-click, the normal popup menu appears, sans the 'Cascade Windows', 'Tile Windows Horizontally', 'Tile Windows Vertically' and 'Lock the Taskbar' options. I can still access the properties menu to change the auto-hide and locking options, but changing them does nothing. Changing between 'Start menu' and 'Classic Start menu' via the 'Start Menu' tab also does nothing. Minimized windows appear above the grey bar.

I thought that doing a system restore might help. Since I can't access system restore via the start menu itself, I did it by: My Com... Read more

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RELEVANCY SCORE 50

I'm using XPsp2, and recently I've been experiencing a problem with my start menu.

Whenever I click on the Start menu button, the menu displays as normal, but is I hold the mouse still for a second, the menu will disappear as if cancelled.

If, however, I move the mouse over or select a menu item, it seems to stay for a little while longer. Thus if I need to look over the list of applications for something specific, I have to keep the cursor moving to keep the menu displayed. Basically, this renders the Start Menu almost unusable.

I've been playing with the start menu options, and it seems that this only affects me in the XP-style menu. The Classic menu is unaffected, but I'd prefer not to have to go that way (I like the idea of having stuff that I use regularly pinned to the menu).

I've actually got a couple of things to try; Google suggests that running the desktop as a separate process or using TweakUI to adjust the menu speed could fix the problem.

I'm going off to try those now, but any other ideas would be appreciated.

A:My Start Menu Keeps Disappearing

Do you have all your windows updates?

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RELEVANCY SCORE 50

Hi all,

I'm having trouble with my start menu retaining Pinned items. They Pin/Unpin fine but disappear after restart or shut down. I'm getting nothing to identify what the problem might be.

Any ideas/suggestions would be appreciated,

Singer35
 

A:Pin start menu disappearing

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RELEVANCY SCORE 50

just wondering if anyone knows of a way to make my favorites menu go to more than 1 column. I know how to do it with my programs menu in the start menu. I think it would be nice to have it for my favorites menu too.

running win98 and IE5.5

thanks
 

A:multiply favorites menu?

The only way that I can think of is producing folders in the Favorites, then you can branch out that way.

eddie
 

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RELEVANCY SCORE 50

This is similar to a post I tried to make earlier, but not sure if it went through since it doesn't show up. I want to know how to sort the items in my drop down Favorites menu alphabetically. I could do it in IE4 by right clicking and selecting sort by name, but can't find this option with IE5. Thanks.
 

A:Solved: Favorites Menu in IE5

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RELEVANCY SCORE 50

My Favorites in Start Menu are all there but won't open to the browser. Only way I can open them is thr'o Favorites in Explorer. Problem just started.:

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RELEVANCY SCORE 50

Had to have a new hard drive installed and when it was returned from the shop, Favorites does not appear on the Start Menu. I remember in the past seeing an option to "Pin to Start Menu" on some programs but do not recall how to access that feature. I found Favorties on the "C" Drive but a right click did not offer that option.
 

A:Need to pin Favorites to Start Menu

How to add "Pin to Start menu" option for folders in Windows XP/Vista?
http://windowsxp.mvps.org/pinfolder.htm
 

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RELEVANCY SCORE 50

Just loaded XP and it doesn't have Favorites on my start menu. Can anyone tell me how to put the Favorites tab on my start menu or desktop?

Thanks-
 

A:No favorites tab on start menu

Go to Start-->settings-->Taskbar & settings. You can then select the second tab and customize your classic start menu options. Sorry just going by memory as I only have XP at home
 

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RELEVANCY SCORE 50

Is there a way to add "Open in a new window" to favorites URLs right click context menu in IE 8? Running Vista Home Premium 32 bit.

A:IE 8 favorites context menu

Hello Liebherr,

I'm not sure, but as a workaround you can set your Tabbed Browsing settings for Internet Explorer to be like this below to have the favorites URL links automatically open in a new IE window if you like.



Hope this helps,
Shawn

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RELEVANCY SCORE 50

Have a problem with my wife's system having to do with her favorites in the start menu that she has saved, for some unknown reason to me whenever you try to open a favorite any favorite from her start menu the web page only opens in the middle of the screen and only opens 1/4 of the way ( about 4inches wide) instead of opening full screen ? Don't know what has happened here but really a pain.

Is there any way of changing all her favorites from the start menu opening to full screen at once ? She is running XP Pro.

Never used to happen and she never said anything to me about it but I just noticed it the other day.
If you would like a screen shot will do but I'm on my system at the moment.
 

A:Favorites in the start menu

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RELEVANCY SCORE 50

Hello (again!)

re the "User links" folder (aka Favourites), I'm trying to make it more ... usable.
Currently, every time I want to add a favourite, I have to right-click on the favourites folder - not as easy as it sounds when explorer auto-navigates to where you are (functionality I'm not willing to sacrifice)

I wanted to either

- add / access a commandstore entry [explorer menubar], or

- create a new context-menu entry (ideally on a folder's background), ie right-clicking whitespace,

as oppose to

. focusing the nav-pane {mouseover / shift+tab},
.. scrolling the nav-pane to the top {mouse scrollup / 'home'},
... right-clicking favorites to 'add current location to favourites'



Q: How does the OS perform the 'create link' operation? Is it a function in a DLL? Can it be 'referenced'?

********************************* TIP ****************
The favourites 'menu' is representing the (.lnk) contents of the 'userlinks' folder eg

C:\Users\Jonny\Links

so a (less elegant) workaround may be via a 'sendto-style solution' (junction+dropeffect=4 config)'
*******************************************************************************************

I found the option to add 'favorites' via start menu properties... but this adds the IE favourites... there's a messy hack to fix this (by replacing 'IE Favourites' with 'User Links Favourites' but I'd rather implement the correct solution of referencing the desired 'special folde... Read more

A:add 'favorites' via start menu

Classic Shell may or may not help; it can add some former XP goodies into the mix.

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RELEVANCY SCORE 50

I just upgraded from Win2000 to XP Pro, and when I click on my favorites menu in IE, it comes up much more slowly than before. Why would that be? It's kinda annoying. (I have P3 450MHz, 512M RAM.)
 

A:xp slows down favorites menu

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RELEVANCY SCORE 50

They're gone! All I did was shut down the computer at night, and when We turned it on the next day, All the favorites were gone. I can see them in documents under "Favorites", But when I try to access them from the Drop down, A pop up apears that says they could have been moved to a new file or location. I have no Idea what to do! I tried clicking and draging them into the drop down, importing them into the favorites menu, but nothing is working. Someone please help!

A:Favorites are gone from my drop down Menu?

Hello Mande, and welcome to Vista Forums.

Could you specify if you are referring to Favorites in Internet Explorer, or Favorites in the navigation pane of Windows Explorer?

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RELEVANCY SCORE 50

How do I rename the word 'Favorites' to 'Favourites' on the top menu in Internet Explorer?

A:Rename Favorites menu?

the platform is XP, using IE 6.

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RELEVANCY SCORE 49.6

Hi, everytime I bookmark something new, or drag something to the bookmarks toolbar, it is only there temporarily, meaning the next time I start firefox, the bookmark is gone. I honestly don't know what the problem is, I tried disabling all of my recent addons (I havn't had this problem before), and they still disappear.

help please, i need to bookmark this site but oh well

A:Bookmarks disappearing (Menu and Toolbar)

Hi,

Can you please check and make sure that it isn't in the recently bookmarked or recent tabs sub-folder. I would also check and see if it is listed in the Organize Bookmarks section of FF.

Cheers!

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RELEVANCY SCORE 49.6

Every Time i open my start menu or right click any where the menu comes up but will disappear with in about 2-5 seconds please help.

A:Why is My Windows 7 Start Menu Disappearing

Welcome to the forum.

Do you mean this?
Taskbar Auto-hide - Turn On or Off

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RELEVANCY SCORE 49.6

Recently I have noticed that I can not access my Start menu, and windows that I minimize do not appear on my open task menu bar. If I open up task manager I can see the windows and switch to them.

I have McAfee virus scan. It did not find any viruses. Any suggestions please?

Thank you.

A:start menu and windows "disappearing"

do you have any spyware scanning programs? have you run them on your machine?

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RELEVANCY SCORE 49.6

I have just bought a new PC and am installing all my programmes on it. The shortcuts that were in the start menu are disappearing for no reason, and a couple of programmes aren't even in add/remove programmes, so I can't open them or even uninstall them.
Any ideas ..... PLEASE
 

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RELEVANCY SCORE 49.6

I don't know what I did but just a minute ago IE took over my screen and I couldn't see ny taksk bar or the menu from IE. I don't know how I did it but I got to the destop okay but can only see my IE menu if I pout my mouse at the top of the screen. I didn't want to do this and I don't think I made any changes it just happened. Can I get my menu to stay on the screen again? I run antivirus and firewall and spybot.

thanks
SORRY I PANICED I just found the problem. somehow there was a checkmark in the tools.full screen
boy whatta dummie
 

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RELEVANCY SCORE 49.6

I found all of a sudden I had lost the function to Right click on a Folder and Select "NEW" Text Document. So I googled it and landed up here and found some .reg files to restore the .txt option in the Context menu and ran it and it worked - Great Stuff!. Till the following day, then it was gone again?? I tried running the .reg again but this time it didn't do anything.

I like trying out all sorts of Programs and open source stuff but with the result I end up reloading Windows every 6 months and I have a shed load of stuff on this small business PC of mine and don't really want to do it again for a while. (Yes I have Daily and Weekly Backups on a 3Tb Drive but it's a lot of work to restore it all)

Any and all suggestions welcome

A:Context Menu Items keep disappearing?

Hello Mtech, and welcome to Seven Forums.

I'm not sure which one you tried here, so you might see if using the download (step 9) in the tutorial below may be able to help.

New Context Menu - Remove & Restore Default Menu Items


If not, then try the .txt download in this tutorial.

Default File Type Associations - Restore

Hope this helps,
Shawn

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RELEVANCY SCORE 49.6

I?m translating this from Swedish but I?ll try and make myself understood...

I?m using Vista Home Premium Sp1 32-bit. After my computer froze up on me a while ago I?ve noticed
that some folders are missing on the start-menu. It?s the 'games' and the 'accessory' folders. If I right-
click on the flag and 'choose explore the extended start-menu' ALL the folders are shown in the explorer-
window, including the ones mentioned above.

Why have they dissappeared and what can I do to get them back?

A:Folders Disappearing From The Start-menu

Please see this article:http://www.vistax64.com/tutorials/101393-r...d-sequence.html

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RELEVANCY SCORE 49.6

My start menu items keep disappearing, I have done the trick where you move the icons into a folder and then move them back but that isn't a permanent fix as they keep disappearing at random again and again, is there any more permanent fix yet???

A:Start Menu Items keep disappearing.

Are you using a cleaner program like CCleaner? It can remove them if you have the start menu shortcuts setting checked. Do you have these enabled?

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RELEVANCY SCORE 49.6

Hi all,
When wishing to save a file into a different format using WORD or IRFANVIEW or WAVELAB or all other programs the save-as option list appears fleetingly then disappears. You can rarely fluke it and sometimes after multiple clicks it works normally but mostly the drop down menu just disappears.
This only happened after using CC cleaner and malwarebytes to remove a bad virus infection.
Also if I happen to double-click while attempting to choose a format (as the menu disappears) the computer goes into a strange feedback loop and becomes unusable till eventually it stops by itself.
Pretty weird huh?
Sure hope some brilliant person on here can help me! Windows 10 on a Toshiba Qosmio laptop.
Cheers!
 

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