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Windows 10 can't uninstall power manager or fingerprint manager

Q: Windows 10 can't uninstall power manager or fingerprint manager

Hello. I'm having issues with my t450S not being able to go in to sleep mode. Everything I've read says that these two programs have major issues with Windows 10 and could be the source of my problem. I go to uninstall and it says that the program can't run on this version of Windows. Ok, so I have tried many of the solutions offered in this forum and nothing has worked thus far: * c:\swtools\readyapps\pwrmgrv\setup.exe -l0x9 -AddRemove* change compatibility mode of programs and try then* straight up add/remove button Please let me know what I can do to get these off my system (without reverting back to Windows 7). Thank you!

Preferred Solution: Windows 10 can't uninstall power manager or fingerprint manager

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A: Windows 10 can't uninstall power manager or fingerprint manager

Welcome to the hole to nowhere. I assume you read that 45 mile long post to nowhere,with a zillion fix recommends.Use your time more wisely.(1) Buy SSD and SSD bracket for your machine.(2)Install windows 10 creators edition on SSD.(3) Use external item to connect old HDD via USB.(4)Install all Lenovo software from your support page. (5)Install all other software, aol, quicken, windows office.(6) While win 10 HDD is running, use ALL known backups from your software vendors, ie aol, quicken, office etc.(7)Copy your pics, email, etc from old HDD to new clean SSD.=Going back to win 7, forget it.When you are done, you have a New Slick surfboard. Not a muddy swap with snakes, etc. =Your T450s is Officially supported win 10 Lenovo.You took the shortcut. Granny Lenovo did give directions. https://support.lenovo.com/us/en/solutions/ht103616 The above recommends will bypass the shortcut, back to win7, etc.Clean and mean is better than mud.Expense: Your time and a external USB HDD connector item. +$70 SSD(buy on sale).You will get better educated on DISASTER recovery solutions for your machine.=You should also purchase a Seagate external USB-HDD slimeline 1 TB HDD to cover your buns in the rain.http://www.bestbuy.com/site/seagate-backup-plus-slim-1tb-external-usb-3-0-2-0-portable-hard-drive-bl...Buy it on sale. $44. Get the one with Seagate dashboard (actually www.nero.com backup incremental). You can store windows backup System Image here. Create your own folder, drag and drop.=Disclaimer:I do disaster recovery and problem determination for a living. I do own a Slimline and run win10 creators. I can restore my system to yesterday 4 pm, in 45 minutes, then use vendor backup software to further roll forward to "better" current. Disclaimer 2:I bought me a 3 way non stick saute pan from Publix today $16.99. I got pots and pans from disco town, aunts, step MOMs etc. Actually 2 sets of "them then". They were fine in 1985. worth what?. It was then, now is now. I have been wanting my omlette GREAT. Should have I upgraded in place from win 7?. Tricky. Valued kitchens items vs Love and value. I might go renew all and hide disco dinner in the garage for 3 weeks.In the mean time, new cooking item. You have similar issue. WOW win 10, shake. It comes with a small price + value added disaster recovery. You buy SSD and external USB slimeline USB-HDD+ usb external connector. Nothing in life is free. You buy items needed for your machine : I will dispose of disco pans.[my stepmother will be furious].=https://www.youtube.com/watch?v=L0MK7qz13bUhttps://www.youtube.com/watch?v=XjjeuRGCYm0

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Hi everyone, I have upgraded my x250 from Windows 7 to Windows 10 and now can?t uninstall the Power Manager.  It gives me a DLL error message when I boot up.  I have tried changing the compatibility view settings to Windows 7 but had no luck.  Does anyone know how I can disable it from boot?   Ideally I would like it completed uninstalled but can live without seeing the error message every time.  Thank you for your help

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After the recent upgrade to windows 10 , I can no longer access HP PowerManager, or HP setup mamager.  The message is 'This app has been blocked for your protection' An administrator has blocked you from using this app...Publisher not trusted.   I am the only user, I am the administrator  I am six secnds away from unistalling Windows 10. Any insight would be appreciated.

A:HP Power Manager & Set Up Manager Blocked Windows 10

I am experiencing the same problem and I cannot get operate the web cam on my HP Touchsmart 310-1110UK PC.  Can HP user support provide a solution?

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Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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I wanted to uninstall AMD Catalyst Install Manager, and followed "Settings/System/Apps & Features", then clicked on AMD Catalyst Install Manager. The "Modify" and "Uninstall" are both greyed out, so that I am unable to uninstall it from here. Is there any other way I can effect this, as I have also tried the basic method of "Control Panel/Programs, etc." but again no success.

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Is a fingerprint login good for a home pc? Is it as save as a password or safer?

I am thinking about buying this
Amazon.com: Eikon Digital Privacy Manager - USB fingerprint reader: Electronics

I Think its a cool gadget to have for my Desktop but im not sure if its a good idea. Please comment on what you think about them and if any of you have them please post what kind you have and price also were you bought it. Thank you! - jesse

A:Fingerprint Privacy Manager

First I'll say I have never used one.
A biometric login device should be a lot safer than typed characters....should be. I have read one can breathe on one closely which causes the last fingerprint to be visible to the device by causing the print to hold moisture temorarily.

I suppose if one wiped the detector clean after each use it would be safe.

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New T450 windows 7 64 bit fingerprint managet not functioning when registering fingerprint getting error sensor not functioning synaptic WBF 0017 driver uninstalled and reinstalledlooking for suggestionsreinstalled Lonove software no goI see a number of posts for win 10 and even some for win 8  but cant locate info for win 7

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Having all sort of issues with a brand new ProBook 470 G3. Just bought the laptop, and it came with Windows 7 Pro and Windows 10 Pro.Tried to install Windows 10, it asked to remove HP Client Security Manager as it's not compatible. CSM said to unistall Drive Encryption, which you can't unless you disable CSM!!I was able to log in to CSM but all the sudden, I'm getting the DPFPApi Error and entering password just says out of range or something along those lines.Have tried, - installing/repairing windows 7, it goes to the blue error screen upon restart.- Repairing both Client Security Manager and hard drives goes no where.- Cannot remove windows password from the control panel as it says cannot remove as policies require it (CSM).Brand new laptop and I'm about to throw it out the window... someone help please.

A:Windows 7 to 10 - Client Security Manager uninstall and Hard...

I am so over my head but I have managed to gain access to Client Security Manager... gives errors every now and then but at least I get in....I will share details below of what worked as a lot of people seem to have this issue. BUT what I need to know now is how to disable the client security mgr SO I can uninstall drive encryption SO i can uninstall Client security manager...!! GO Figure what the heck HP was thinking with this loop. What I did was follow what these two sites suggested https://support.software.dell.com/enterprise-reporter/kb/116792 https://technet.microsoft.com/en-us/library/cc754820(v=ws.11).aspx in combination with what redlofredlof suggested in this thread (top post on page 2) regarding "start" ing Digital Persona Service... I also set it actions to "restart service" in the "recovery tap" so it restarts every time it fails (within few seconds of working)... SO as soon as I got the DPFPApi error, I closed CSM, opened service, found the digital persona setting and pressed start... did not log out or anything after. I just opened the CSM back up and no more DPFPApi error.THat's about the time I got the RPC service is unavailable error, which I fixed by looks of it by following those two links above. HOpe this helps someone.One step closer... not much progress... as I still dont know how to remove this darn CSM/encryption so I can install the Windows 10 :/ 

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After searching a long time, I still found no solution or hint about getting the MS Keyboard with Fingerprint Reader to work. Although the driver installs fine, the DigitalPersona Password Manager software won't install. What am I supposed to do now? Is there any chance to get the device to work with Windows Vista? Are there any plans at MS to support this feature in the near future? Maybe there is another software on the market? Anybody has a clue?
Thanks in advance!

A:MS Fingerprint Reader / DigitalPersona Password Manager

Sorry guys,  we are aware of this issue and it is my understanding that the M/S Keyboard software for the reader will be updated when Vista is released.

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Hello all,

I am been trying to fix an issue on my girlfriend's computer. Ever since I removed a malware infection she had, the computer was doing the following: taskbar turns grey and internet stops working. Thinking this was still a malware issue, I posted in that section of the website (see link below). I have since been cleared of malware, but we have determined that the issue is related to the Desktop Windows Manager Session Manager and WLAN AutoConfig, both of which are set to start to automatically start when booting, but seem to be crashing. My taskbar goes back to normal and the internet works once I manually start these services.

Removed Win 7 AntiSpyware - other issues after rebooting

Lenovo IdeaPad Y460 (0633)
windows 7 home premium


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Hi, I've just attained a new Thinkpad X1 Carbon 3rd Generation and have downloaded the 64-bit Fingerprint Manager Pro program from the Lenovo site. After restarting as required, I've entered my Windows password and get the error message "The device is not connected to the computer. Please insert the authentication device." I've attached an image showing this. I'm running Windows 8.1. Any suggestions would be much appreciated. Thanks!

Capture.PNG ?51 KB

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So basically my windows Aero theme is not working. I can change to different themes and they change the background and sounds but I cannot change the color of my windows color. When I click on the "Window Color" from the Personalization option in Task Manager it does not give me the regular option to change the window color and transparency. I get a pop-out screen that says "Window Color and Appearance" and changing the color from there does not do anything.

I have read other places and tried to restart the "Themes" option in the Services.exe but that does not help. Both the "Themes" and "Desktop Windows Manager" are started and run from the startup. However when I restart the "Desktop Windows Manager Session Manager" it fixes the problem only for a couple of seconds but reverts back to the broken problem. The color will change to what it's suppose to be but change right back.

I have a AMD Sapphire 7950 video card so I know it supports w/e features Windows has. I have the latest drivers from AMD and everything else works fine but this problem has persisted for a while now. Is this a hardware problem?

This only happens when I startup my computer. If I restart my computer after I see that the problem is there then the problem will be fixed and the Aero Theme is fine.

Please advise on what I can do to fix this problem.

A:Desktop Windows Manager Session Manager not working properly

Anybody out there have a clue?

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I've installed w10 Creators Update on my Thinkpad X250 CL20 and I downloaded the Power Manager from this site http://support.lenovo.com/it/it/downloads/migr-4gxpeg. I installed it, but it not works. I tried to download Power Manager for W7/Vista from this site http://support.lenovo.com/it/it/downloads/ds014924 but it does not install (see attachment). I tried with compatibility W7 and Vista without success.Any suggeriments?Thanks

2017-04-28_153653.jpg ?35 KB

A:Power Manager X250 Windows 10

Power manager is not supported on win 10.  Power manager driver is supported.Download Lenovo settings from the windows store. Also download Lenovo Companion.

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Hi,, I downloaded the power manager driver and the settings dependency pack. I see the files for power manager in Drivers/Win. But when I go to Programs and Features, Power Manager is not listed. When I right click on battery icon I don't have an "advanced" option.So how do I run/ access the power manager so I can change my charging thresholds?thanks in advance

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Just used Thinkvantage Update and Drivers tool to install the update referenced above. When I restarted after installation, Windows gave an error message (not a "blue-screen" stop) that the USERINFO.DLL file could no longer be found.  This message appeared twice during each startup.I have therefore restored my system to its last backup state -- from about two weeks ago -- and the message from the operating system no longer appears.For the present, I have disabled/hidden this update (even though it is listed as "critical"). If someone at Lenovo could respond to this message, I would like to know how to install this "critical" update without disrupting my (Win 7 64-bit) operating system. Thanks.

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As By default, There is no Lenovo Power Manager in Windows 10 in Lenovo G50-70. So I was searching through Web and found this Support Website https://support.lenovo.com/in/en/solutions/ht103535  and https://forums.lenovo.com/t5/Windows-10/Power-Manager-for-Windows-10/td-p/2113645/page/3 which States that Laptop Running Windows 10 (G50-70) Support Dual Mode Battery Firmware. So, Is this Information Right and we should not worry regarding Battery Charging just like we used to Threshold Charging in Windows 8.1 via LENOVO POWER MANAGER. I want clarification over this.


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Hello, I'm at a loss and afraid I've lost all my files.   Every time I restarted my computer I kept getting the Windows Boot Manager error message: Status: 0xc000000f Info: An error occured while attempting to read the boot configuration data. However, after googling and trying numerous methods to repair this, I now keep getting prompted with the Windows Recovery Manager.  I assumed that choosing the default factory restore option would prompt me with a back up option, but it didn't and proceeded to reformat.  I quickly shut my computer down. I don't know what to do next because now all I get is the Windows Recovery Manager option. Any help would be much appreciated!

A:Windows Boot Manager Error / Windows Recovery Manager Issue

If this string of events actually did start to reformat the drive, it might still be recoverable.  I would boot the computer to an independent OS IE: Linux Live on a CD or DVD and then look at the drive.  Then use that to copy your data to another drive.  Once the data is saved, then do whatever you want with this corrupted drive.  Do not try to continue with any other operations until the data is saved elsewhere.Since this PC came with Vista, once the data is saved, you could try the HP REcovery Manager to restore the original OS. Or just start over this a new install of windows 7

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I have Thinkpad W550s running Windows 10 Pro, upgraded from Win 7 Pro. The system tray has this battery icon.?When I right-click on it, I am offered "Launch Power Manager". In Windows 7 this opened a Lenovo app with some interesting capabilities, such as charge/discharge limits when on AC power; however, these capabilities did not often work.After upgrade to Windows 10, the Lenovo app no longer works. Sometimes it brings up the app splash screen and just freezes there. Lately it doesn't even bring up that.Does anyone know how I can simply get rid of this battery icon? 

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Hello, I had the Power Manager from the windows store and it was working fine until today. Today, I decided to reset windows to refresh my system (there was nothing wrong with it), Now, I install the power manager and it gives me the picture attached here:

Unfortunately, when I hit no, the program closes. If i select yes, I can only view the battery's life and not the ability to set max charge or minimum charge or adaptive  charge etc. If I try to download this same program off of Dell's website (which is compatible with 7577 NOT 7567 for whatever reason) it won't let me. The easy fix is to of course find the DPM component service but I cannot find that anywhere!! So any help will be appreciated. This is a big pretty deal, as I made an account just for this reason. I find the  dell power manager very helpful and love the program, but now I am beginning to question whether Dell intentionally makes the programs only for their latest laptops and products, which is ***.

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Subject error appears on starting of windows. please provide solution.

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i tried download Power Manager Service (necessary for the operation of Dell Power Manager), but at the time of installation, it tells me that the application does not support my system. I have Windows 10 1709 (16299.98). Please help me!
I download it from Dell website: http://www.dell.com/support/home/it/it/itbsdt1/drivers/driversdetails?driverId=DY59W

A:Dell Power Manager Service does not support the latest Windows 10

Hi Benemax,
Thanks for posting.
Apologies that you were unable to successfully download the driver for your system.  According to the link you posted, that driver is compatible with the following:
 Sistemi compatibili
Inspiron 15 7572
Inspiron 15 Gaming 7577
Inspiron 3443
Inspiron 5370
Inspiron 5570
Inspiron 5770
Inspiron 7472
Vostro 15 7570
Vostro 5370

Your post does not indicate which system you have, so if it's not one of those, then it may not work.

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I have a Dell Inspiron 15 (i7548-2129SLV). The system worked fine for a couple of years. Now, on boot, I get the message: "The AC power adapter wattage and type cannot be determined. The battery may not charge. …"
But I have a Dell 65w power adapter and it is connecting properly (the screen is brighter when the power adapter is connected). BIOS shows the battery is in excellent condition, as does Dell Power Manager Lite. Battery icon in the task bar shows “16% available (plugged in, not charging)”. I have followed all the instructions in another thread with the same subject, including uninstalling and reinstalling the ACPI-Compliant Control Method Battery in Device Manager, and the problem remains. I even bought a new power adapter, but same problem.

A:Dell Power Manager Lite, Windows 10 Home, plugged in but not charging

Hello this will posibly help you

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I downloaded Mega Manager onto my computer. Today I decided that I did not want it. I uninstalled it. Then I restarted my computer like it told me to. after I did I was unable to use the internet. I checked everything. It was all doing good. I used the diagnose problem it found nothing. It also said I was connected to my ISP. And that My connection was fine. The only thing was I was unable to use any internet program. My Modem to my internet would not get a steady light where it says PC. It would keep flashing. I know that it is supposed to be steady. SO I did a system restore and now it is working again. Any Idea of what might have caused the problem. I think that mega manager changed some kind of network connection or something to do with my internet settings. I would like to fix the problem please. I want to get rid of mega manager. But I had to do a system restore to where I downloaded it the night before. So it is back on my PC now.

A:Mega Manager uninstall

Mega Manager? I suspect that it set up some kind of hook to intercept certain actions of the tcp/ip protocol
and doesn't properly remove that hook when uninstalled thus corrupting the LSP (Layered Service Provider)
Try this:
Uninstall Mega Manager
Open an Admin command prompt (type cmd in search dialogue, right click it, "Run as admin"
netsh winsock reset
netsh int ip reset

That should usually do it (It's effectively the same what we used to do under 98 and XP: remove the TCP stack and reinstalling it.

Try that and report back


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Months ago I installed a store purchased version of Spore and the EA (Electronic Arts) Download Manager was part of the package. I uninstalled Spore (via the Add/Remove Programs) but the EA Download Manager didn't uninstall. It is visible in the list of Add/Remove programs, but there isn't an option to uninstall it.

Now, a popup menu appears asking to download something from EA Games.

I used regedit to to check the HKey entries, but I didn't see anything listed for EA Games (which is where I would expect it).

Any help anyone could give me to get rid of the EA games would be greatly appreciated.

Here is my Hijack This Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:46:04 PM, on 9/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\WinZip\WZQKPICK.EXE
C:\Program Files (x86)\Toshiba\Utilities\KeNotify.exe
C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\PCMAgent.exe
C:\Program Files (x86)\CyberLink\PowerCinema for TOSHIBA\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Toshiba\TRCMan\TRCMan.exe
C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
C:... Read more

A:EA Download Manager Won't Uninstall

I was able to get it out by downloading and installing the EA Download Manager again and uninstalling it.

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I have a Lenovo T60p Windows 7; 2GB RAM, 500GB HGST, 7200 RPM model brand new.(because I thought it was a HD problem, NOT). The problem started about November 2012. When my notebook will hang for no reason and it was not quite frequent and then it got worst and anout a month ago, it had becoming a regular event where the computer will hang a few times a day. I test the computer in the safe mode, and it will not hang, no crash, runs perfect.  But, when I boot to normal it will fail and it is very inconsistent, not applicaiton specific.  No I did not install new apps, not that I remember anyways. I don't want to mislead anyone, therefore, less is more. I use AVG security, Malwarebytes, scanned with no issues.I ran DDS and everything are attached here. I really apprecaite some help to stablize this notebook since it has been a rock for me. and all the diagnostic I ran tells me the HW is ok. I tried to to s update install using the original Windows 7 CD, but, I was told of compatibility issues that I could not find on my computer, such as Adobe resader version 7, Microsoft interactive training, and Itune (deauthorize), etc., which I cannot find ways to uninstall or remove under Control Panel. That is when I started to seariously thinking seeking help from this site from the fine people who are willing to help.  I thank you....  Let the journey begin....  ======== dds.txt ======== DDS (Ver_2012-11-20.01) - NTFS_x86In... Read more

A:BSOD/Group Policy Client failed/Windows Search Stop/Power Manager

Greetings tiger168 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.
My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.
If you would allow me to call you by your first name I would prefer to do that.
===================================================Ground Rules:
First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.
Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounte... Read more

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I don't know how this got installed in the first place, I installed a game and this showed up. There isn't an entry in the Add/Remove Programs either. How do I remove this, I don't think I need it at all.

A:InstallShield Update Manager uninstall

You can download the uninstaller here:

http://kb.flexerasoftware.com/selfs...TO_1_1&dialogID=91533023&stateId=0 0 91525880

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I am trying to uninstall Seagate Install Manager from the Programs in the Control Panel. I get an error 13 specified account already exists. Then error 1603. I just want this off. How do I do that?

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Title of merged post: Need An Review Of My Sys Scan Plz, Nt issues and Registry as wellLogfile of HijackThis v1.99.1Scan saved at 11:20:25 AM, on 3/14/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\$sys$filesystem\$sys$DRMServer.exeC:\WINDOWS\CDProxyServ.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\System32\dllhost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\imapi.exeC:\WINDOWS\system32\mgabg.exeC:\WINDOWS\System32\tcpsvcs.exeC:\WINDOWS\System32\snmp.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\vssvc.exeC:\WINDOWS\System32\dmadmin.exeC:\Program Files\Java\jre1.5.0_11\bin\jusched.exeC:\WINDOWS\system32\dla\tfswctrl.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\cidaemon.exeC:\WINDOWS\system32\cidaemon.exeC:\Program Files\SpywareBot... Read more

A:Uninstall Manager List Via Config Hjt

2Wire Wireless Client
Adobe Flash Player 9 ActiveX
Adobe Reader 8
CCleaner (remove only)
Crash Analysis Tool
Dell Driver Reset Tool
Dell ResourceCD
Google Toolbar for Internet Explorer
HijackThis 1.99.1
Intel® 537EP V9x DF PCI Modem
Intel® Extreme Graphics 2 Driver
Intel® PRO Network Connections Drivers
IrfanView (remove only)
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 11
Java 2 Runtime Environment, SE v1.4.2_03
LimeWire 4.8.1
Matrox Graphics Software (remove only)
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB886906)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft WSE 2.0 SP3 Runtime
MSXML 4.0 SP2 (KB927978)
MSXML 6.0 Parser (KB927977)
Qwest QuickCare 2.0
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Windows Internet Explorer 7 (KB928090)
Sonic DLA
Sonic RecordNow!
Windows Comm... Read more

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Does any one have an idea how long it should take to un-install Business Contact
Manager from Office Small BUsiness and Vista 64. My computer hes been trying for four hours and still not done? Computer is a new VIO with 4 GB RAM and Intel core 2 DUO.

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OK guys so i have installed Ubuntu from the desktop windows installer from the Ubuntu website and i wanted to try it out so i let it do its thing. Then i rebooted tried to run Ubuntu well Ubuntu wouldn't load. It was just a black screen and eventually gave some crap about i cant remember what.

So then i went into windows and uninstalled it from the programs menu and it uninstalled and there are no partitions or nothing on my pc for Ubuntu (as far as iv seen, Iv done some looking) but the boot manager still gives me the option to select between windows 7 and Ubuntu.

Even though Ubuntu is gone and wont load if i select it it still gives me the option to use it. Now i have found something about running cmd as admin and then using bcdedit.exe i have tried it. bcdedit.exe shows me the os's on the system and heres what i found.


Windows Boot Manager
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {1d17a6a0-ac72-11e1-986a-fcb40a7a1036}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 10

Windows Boot Loader
identifier {current}
device partition=C:... Read more

A:Ubuntu uninstall boot manager issue

Remove the Ubuntu listing in msconfig>Boot.

If it's not there install EasyBCD to delete it on the Edit OS Menu tab.

If these fail mark WIn7 or it's 100mb System reserved partition (preferred) Active to run Startup Repair - Run 3 Separate Times.

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Trying to unistall hp protect tools security manager  I  receive the following message: "There was an error. Maybe the program has been uninstalled already". But the program is not unistalled. What shall I do?

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Greetings!I am trying to install the Windows 10 Technical Preview this afternoon on my Windows 7 HP laptop and I am being prompted by Micorosft Windows, while trying to install the Technical Preview, to completely remove all HPPTSM applications. Now, my issue is that I cannot find how to uninstall them. If you could provide these instructions that would be most apprecitaed. Regards,-Shway

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A:Removal/Uninstall HP ProtectTools Security Manager

Greetings to all who may see this. I figured out a way to remove the HP Protect Tools and Manager. Here's how I did it...1) -went to HP drivers page for my model and downloaded all the Protect Tools software listed. By running these applications I was given the prompt to "repair"/"Remove" of course I chose remove.  2) an issue came up where one of the installers did not give this promot, and the software on my laptop was out of date and the listed applications on the drivers site were newer than my software. In these circumstaces I updated the software via HP SoftPaq (to make I am not installing versions side by side, SoftPaq will update the current version on your computer for you) and behold once updated the applications were listed in the Add/Remove Programs.----NOTE TO HP: UPDATE YOUR DRIVERS DOWNLOAD PAGE! I NEEDED TO UPDATE TO HPPTSM v8. THIS HAD TO OCCUR SO I COULD UPDATE MY CompuTrace APPLICATION IT WON'T INSTALL ON v7 ( & SO IT WOULD SHOW UP IN THE ADD/REMOVE PROGRAMS ) --- Hope this helps the next person!!!Regards,-Shway

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Do you know how to uninstall Adobe Download Manager ? I have tried to do it with CCleaner uninstall tool but it was impossible.


A:Solved: How to uninstall Adobe Download Manager

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I have uninstalled HP Protect Tools as was instructed to do.  Microsoft technician also uninstalled DigitalPersona.
I tried to copy and paste images but this Reply box wont allow that.
Im using Windows 7 Professional on a HP Probook 4530s.
I have downlaoded all HP APPS related to BIOS, driver, security software - none work.

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I try to install HP client security manager Rev.A, but during the installation it will first try to remove Rev.ADuring the removing of old version I got Error 1722 with Action UnregChrome.F3E0AACB...... and command regsvr32 /u /s npChromeDPAgemt.dllAfter this error it is doing a rollback, but it looks like that this isn't perfect, because now also the old software version is broken and during reboot it takes long time to find out that is no longer working at entering login data. I try it several times but everytime with the same result.How can I now uninstall HP client security manager Rev.A, so that I can install version Rev.A

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I am running Windows Vista.
I want to upgrade to Windows 7.

I tried to uninstall TrueSuite Access Manager from ControlPanel/ProgramsAndFeatures - I got a "Setup.exe has stopped working" message.

I downloaded from Toshiba the Fingerprint Software Uninstaller. Running TAMUninstaller.exe, I got again:

Setup.exe has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: _is8A09.exe
Application Version:
Application Timestamp: 4474907b
Fault Module Name: _is8A09.exe
Fault Module Version:
Fault Module Timestamp: 4474907b
Exception Code: c0000005
Exception Offset: 0001e48b
OS Version: 6.0.6002.
Locale ID: 2057
Additional Information 1: e384
Additional Information 2: 6d768db4767a66c661c974491a801cfa
Additional Information 3: 50c0
Additional Information 4: 56d7d8159d2fb87267075ab7d2a71448

Any ideas - how to uninstall TrueSuite Access Manager?

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ok this is a weird thing for me, never had to deal with this and dont know what to do.
The problem: I had a video capture card/ tv tuner installed in my pc. At the time i had windows xp pro sp2.
I formatted my pc and installed windows xp Media center edition.
when i tried to install my capture card it wouldnt work.
It read the plug n play, it installed the drivers but when i went to any program to capture video, it wouldnt read it.

So i thought my card had fried, as i did fine a small burn mark on the silver strip on the back of the card.
No problem, i ordered a brand new one.
Only to find im having the same issue, Its installed but when i go to windows movie maker, it says the hardware is in use already when it is not.
WinDVR that came with my card just shows TV fuzz.

the problem i think it is, Is that theres another card supposedly installed on the PC that isnt there.
in widows movie maker when i choose to capture video im givin the option between two cards.

Card 1: PCI TV TUNER PCI 2309 (This is my new card that i just installed)

card 2: BT878 VfW to WDM Mapper

now when choosing card one, It doesnt give any options in the drop down box for video source. and it says the hardware is in use after i click next a couple times.

When i click card 2 i get an instand error just by clicking it.
"A problem was encountered while trying to connect to one of your capture devices. Check your capture devices and try again"
upon recieving this error, the capture di... Read more

A:uninstall hardware that doesnt show up in device manager

Download drive cleaner and remove both sets of drivers, reboot and try again.

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I am using windows98.
I bought a Aureal vortex SQ 2500 sound card.

It started giving a lot of problem, like sometimes the sound will appear and sometimes it will not.

On surfing through the internet i found that this because the earler driver wasn't uninstalled properly and I did the following.

1)Removed DOS loading Statement for the sound Card in the Autoexec.bat!

2) UNINSTALLED the previous drivers in Windows using add/remove programs!

3) Deleted the following Files:


4) In Device Manager removed the Aureal Sound Card & Then Rebooted.

Also in startup(ie blue screen appearing on pressing delete) I disabled the Joystickor gameport Option.

When I rebooted indeed the message came" new multimediaPCI device found" and it asked for the installing software twice. I don't know whether it is the reason or not windows didn't boot properly.In safe mode I uninstalled everything and booted.

Now this time" new multimediaPCI device found" didn't come. Only"new wave device for modem found"came.

On going to safe mode again I went to device manager and here I found my PCI card under unknown devices. Earlier it was appearing under Multifunction Adapter category.still i removed it from that category

I wanted to remove the vortex au8330 pci audio from the sound ,video and game controller section so that on rebooting... Read more

A:how to uninstall sound card that doesn't appear on device manager

to see it listed under other devices is no problem. on detection, choose from a list of
devices to select sound and game there. in device manager in the sound catagory, you
can right click the device listed as your card and choose update driver. this will allow a
search for the correct one.

on doing this, choose the i will select option to go to the correct drivers you have. in
the search there, one driver will be highlighted when you reach the place on hard drive
or removeable media where they are located. click ok there. windows will install them.

you want the card listed in the sound devices catagory. that is where it supposed to
be upon a good installation. if you are unsure, boot to safe mode and uninstall devices
listed there referring to the au8330. upon a reboot, windows should have a new detect
on your sound card. let windows take the new drivers you found for 98. upon reaching
the desktop you should hear a wav file if one is assigned for windows startup.

if this sound is now heard, proceed to install the sound card software. this will install a
full driver set. when working properly, go back to device manager and see if the modem
is listed there. if you have no modem, right click on it to choose the uninstall. try this
and post results if you continue to have difficulty. the new device listed is not absolute
for your device on bootup. remember to search for the correct drivers.

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I am having a huge problem. I really need some help on this, every other source I've looked for for help has not worked, and I really, really, really don't want to re-install Windows 7. Please, ANY help would be appreciated.

I use Seagate Manager software for backing up my files to an external hard drive. When I went to click on the "Custom Backup" utility today, it gave me a "paramter not accessible" error.

I then went to reinstall the Seagate Manager software. But when I went to uninstall it, it keeps giving me an "Error 1606: Could Not Access Network Location %PUBLIC%\Desktop\"

I have tried doing everything I can think of. I have followed instructions from people including but not limited to:

1. Deleting all the Seagate files in Program Files. They are no longer there, but the problem still persists.
2. Changing some registry values, although I haven't changed much and the problem still persists.
3. I have followed all the instructions on the Microsoft site for fixing this problem, including running their automated "Fix Me" tool, or whatever it's called. That hasn't worked either.
4. I have also followed the instructions of several different uninstalling utilities including CCleaner. None have worked.

Here is a screenshot of the error:

Please...I repeat PLEASE help me with this. I simply do not have the time to be reinstalling Windows and all my other programs because of a stupid error that probably has a really simple fix. ... Read more

A:Error 1606 Seagate Manager Install/Uninstall

Quote: Originally Posted by CelestialScribe

I am having a huge problem. I really need some help on this, every other source I've looked for for help has not worked, and I really, really, really don't want to re-install Windows 7. Please, ANY help would be appreciated.

I use Seagate Manager software for backing up my files to an external hard drive. When I went to click on the "Custom Backup" utility today, it gave me a "paramter not accessible" error.

I then went to reinstall the Seagate Manager software. But when I went to uninstall it, it keeps giving me an "Error 1606: Could Not Access Network Location %PUBLIC%\Desktop\"

I have tried doing everything I can think of. I have followed instructions from people including but not limited to:

1. Deleting all the Seagate files in Program Files. They are no longer there, but the problem still persists.
2. Changing some registry values, although I haven't changed much and the problem still persists.
3. I have followed all the instructions on the Microsoft site for fixing this problem, including running their automated "Fix Me" tool, or whatever it's called. That hasn't worked either.
4. I have also followed the instructions of several different uninstalling utilities including CCleaner. None have worked.

Here is a screenshot of the error:

Please...I repeat PLEASE help me with this. I simply do not have the time to be reinstalling Windows and all my... Read more

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I have been trying for days to try and uninstall HP ProtectTools Security Manager and all I seem to be doing is running around in circles. I have tried most of the suggestions in the forum, with no luck, has anyone got a solution they can share, before I go crazy. Tried C Cleaner and that only removed the name, not the files. Help me please.  

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I did recently a clean W10 install and there are, of course, issues. My flight stick X52 Pro crashes the PC immediately when it is plugged in (BSOD) and I have no idea why. Saitek is a notoriously incapable of producing good drivers for their products, so even when I installed theirs drivers I got a BSOD. Saitek's uninstall guide for this specific product says I should remove all programmable support entries from the device manager. Which gets us to my problem: I can't remove two entries from programmable support in device manager (Programmable Hotkeys and Programmable Root Enumerator) because device manager freezes when uninstalling or disabling them. How can I uninstall them?!

I am also suspect of my Windows USB drivers. I installed my 3.0 driver from my motherboard manufacturer which, in theory, it should be fine, yet when I plug the X52 Pro in one of the normal USB ports it is not recognized by the windows.

Also, after the fresh installation a new drive F appeared in my explorer. It is empty, I can access it, but I have no idea why it is there. In disk management it is described as a 450MB NTFS drive (Healthy Primary Partition). What is that and how do I get rid of it?

Thanks in advance for any help.

A:Device Manager Freezes + Uknown drive F after uninstall

I don't know about those drivers, I have different model but you can safely remove letter for that partition. If it's after C:/ it's most probably restore partition. Just to be sure, can you post a picture of Disk management ?

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Trying to install Windows 10. Uninstalled all components of HP Client Security Manager and thought I uninstall HP Client Security Manager as well. But it still appears on the programs list. When I try to uninstall it again, I get this error:  Error applying transforms.  verifiy the specified transform paths are valid. When attempting to install Windows 10 at this point, it indicates HP Protecttools needs to uninstalled (which I assume is HP Client Manager since that is what appears in the program listing .... in regedit, the two seem to be connected.) I don't know what transforms are and have no idea on how to proceed. I see something about changing the path for the transform in regedit, but I don't even find a transform and HP Client Security associated in the registry. When I try to use the Microsoft uninstall utility, it doesn't recognize that either Client Security Manager or Protecttools is installed (it is not on the list of applications presented) so I click Not Listed and it  asks me to provide Product Code for the software. I haven idea where to find that. Any advice is appreciated.

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I am having trouble getting my vodaphone dongle for internet access on the road installed. My PC refuses to install the drivers properly. It worked fine but it has been about 9 months since I last used it. I have made sure I have the latest drivers downloaded from vodaphone and when I try the dongle in my sons laptop it installs and works fine. I thought I would uninstall the driver from device manager but when I try to do this it just sits there for hours. I have to end up closing device manager down using task manager. Any help much appreciated. I am running W7 on an HP G62 Notebook

A:Cannot get device manager to uninstall drivers for mobile dongle

Contact vodaphone or HP, sounds like drivers are not compatible. You try installing the drivers that did work with it>

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My machine has been browsing at 5 -10% of its regular speed and also P2P file sharing is about 5% of its normal speed. I checked with my ISP and I am not being throttled or shaped. I unplugged and reset my modem, but the problem persists. I of course, turned my computer off and turned it back open again but the problem persists.

I ran a hijack this log, and a friend said he didnt see anything he sjhouldnt, but there were quite a few files missing that should be there like:

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SiSoftware Database Agent Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\Win32\RpcDataSrv.exe
O23 - Service: SiSoftware Sandra Agent Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Professional Business XII.SP1\RpcSandraSrv.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file mis... Read more

A:Very slow browsing speeds last 24 hours, HijackThis's Uninstall manager

Hi. . .

First, I would strongly suggest a System Restore to at least to 3 days ago.
START | type rstrui.exeinto the Start Search box | right-click on rstrui.exe that appears up top | select Run as Administrator | Begin the system restore[/color]

Regards. . .


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I have an HP Compaq nx7400 laptop running Vista Business. I have run the Windows 7 Upgrade advisor. My system passes all tests except that I have to uninstall the HP ProtectTools Security Manager 2.00E4 security programme.
When I try I get an error message: Error (-5004: 0x8007007e)
I have already successfully uninstalled HP Credential Manager for ProtectTools.
Any help gratefully appreciated.

A:HP Protect Tools Security Manager won't uninstall prior to upgrade

I found this:

go to task manager and end the process hpqwmiex
then go to C:\Program Files\Hewlett-Packard\Shared and delete hpqwmiex.exe

Is this what you're doing when you get the error code?

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