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Yoga X380 - Blue Screen Error

Q: Yoga X380 - Blue Screen Error

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month. We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - Code: DRIVER_IRQL_NOT_LESS_OR_EQUALWhat Failed: dump_storport.sys I have:Included the latest SCCM driver package in our repository and verified it is installing these driversUpdated the BIOS to the most current (1.13?)Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the deviceRun the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old) Since we can't deploy like this, What can I do in order to get this fixed?

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RELEVANCY SCORE 200
Preferred Solution: Yoga X380 - Blue Screen Error

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 106.8

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













Solved!

Go to Solution.

A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 106.8

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













Solved!

Go to Solution.

A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 66

Hello, After my computer battery life decreasing dramatically i did a battery calibration and screen flickering is not so disturbing now. And upgraded latest version of intel hd graphics driver manually. Nowadays system is closing suddenly and warning this message. 

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RELEVANCY SCORE 65.2

Hi,  Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service?  Thanks,Gabriel

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RELEVANCY SCORE 65.2

Hi everyone, pressing [Fn]+[F7] on my X380 Yoga returns to my linux operating system the [win]+[p] keycodes whereas the [F7] key has the icon for monitor switching / presentation setup. Does anyone have the same issue or does anyone know a workaround for this? All the best

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RELEVANCY SCORE 65.2
RELEVANCY SCORE 64.4

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 64.4

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 64.4

Hi Lenovo Community, I'm facing pretty strange CPU Performance problems on the X380 Yoga with i7-8550U CPU. The CPU performance becomes very bad after some operating time. I understand the X380 has a limited cooling capacity, but this behaviour is pretty strange. Environment: X380 Yoga, i7-8550U, 16GB Memory, 512GB SSD, Windows 10 1703 Enterprise, SCCM Driver Package used for image building and installation. Bios Version 1.14 installed (most recent one). Drivers are all checked, and are the most recent version. Speed Step Settings in Bios are on Max Performance, on OS also on Max performance. Running Standard Office applications, like Outlook, Skype, Firefox and some management tools. After system boot everything is performing fine for about 1 hour. (I wasn't able to  record the exact time so far). After this, the system starts to get really slow, and shows a bad response time. As soon as some CPU load is applied, the CPU clock in Task Manager goes down, also the CPU load is not able to reach 100%. The CPU Temperature does not go over about 60 at this point. Directly after the system start it goes up to about 85C. I monitored the CPU with HWMonitor, and put some stress to the Laptop using Prime 95. After some minutes Torture Test I see following values in HWMonitor (see attachment Prime 1.jpg) After about 1 hour run time, I see following: (see attachment Prime 2.jpg) So, the CPU Clock is far down, all temperatures are not really high, no... Read more

A:Bad CPU Performance X380 Yoga

Second attachment.

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RELEVANCY SCORE 63.6

When I write something in Word, the pen starts lagging. The option 'pen' turns off and instead of writing it starts scrolling. I can't write longer than 3 seconds. I don't have this problem with other apps, only with Word.

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RELEVANCY SCORE 63.6

My new X380 Yoga does not start at all- when hooking on the power the LED light was first orange and now white (assuming it has been charged)- when hooking on the power the red LED light (in the i in Thinkpad logo) on the screen cover lights up. The red LED light on the keyboard doesn't do anything.- Computer doesn't make any sound, no fan, nothing. Tried:- pressing it 5, 10 , 30 seconds, nothing happens.- pressing reset on the bottom (with paperclip), nothing happens. Anybody any ideas, or was it just dead on arrival?  

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RELEVANCY SCORE 63.6

So i got this laptop during orientation for the college i'm going to. I got excited when i saw the drawing programs on it so that i could sketch anywhere anytime without carrying a sketchbook to classes just in case i had time in between to draw. But the pen doesn't work. I have a Thinkpad Pen Pro, and while it seems charged and sometimes work, it's rare. In the 3D paint program, i can get a quick line out of the pen but not again. It's like the connection with the screen is wonky. How do i fix this?

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RELEVANCY SCORE 62.8

Hi my Lenovo X380 yoga freezes intermittently while working , Its very disturbing and terrible experience. Tried updating to the latest Graphics driver but the issue persists, during freeze the CPU performance will spike and screekching sound will come !! tried updating all drivers from the lenovo site but no help . enen tried the latest graphics driver from intel website.. Struggling with this for almost a month now.

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RELEVANCY SCORE 62.8

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable. 

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RELEVANCY SCORE 62.8

Hello,I am a support engineer for our organization. I've recently tested 15-20 of our X380's and found that the Integrated camera will not activate, and has an error in the driver, as shown in the attached screenshot. Is there a known fix for this? Installing the driver listed on your site, and any listed in the software matrix for the specified device type (20LJ) yields no different results. And we also have 1500 of these coming this week to be prepped for deployment...Please let me know what the fix is   

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RELEVANCY SCORE 62.8

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable. 

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RELEVANCY SCORE 62.8

Hello, I've got a brandnew ThinkPad X380 Yoga and after 3 days of using the pen isn't recognized anymore. I tried to update the driver and first that worked out, the pen was functioning perfectly again and as I checked it's battery it was fully loaded, so it can't be an issue of the pen I guess. But after 15 minutes of using it stopped working again and I couldn't find another solution than resetting and reinstalling the pen's driver so far, which is obviously pretty annoying if you need to do it every 15 minutes. I would be very glad if somebody could help me!

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RELEVANCY SCORE 62.8

I have a brand new X360 Yoga to which I added a 128GB micro SD card.  I was just typing on the keyboard when the card just popped out of the slot.  Now no matter how I try it will not stay inserted at all.   I tried the card in another X360 and it locks in fine.  Looks like the slot is defective. 
 
Moderator note: subject edited, thread moved.

A:X380 Yoga - Inserting SD card into the slot

Hi,
 
You've posted in a Yoga Book forum, your subject mentions a Yoga 2 Pro, and your message says X360 (which I can't find anywhere...).
 
Please clarify which model you're asking about so we can move the post to the appropriate location.
 
Z.

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RELEVANCY SCORE 62.8

Hello my fellow ThinkPad friends, I know that there are already a couple of threads out there concerning high battery drain when the device is completely shut down, but none for the X380 Yoga yet. In some cases (E-Series ThinkPads), a BIOS-Update was released to solve the problem. I would kindly like to ask the Lenovo team to try and figure out whether the same can be accomplished for the X380 Yoga.  When my device is shut down, it usually drains 10-15% a day, which cannot be a regular thing. Of course, I have tried all the usual stuff: - Windows Quick Start is off - USB-power when off is off- Wake-On-LAN or USB-C is off- BIOS updated to R0SET29W 1.13 If you have any other ideas, feel free to post them. Otherwise, I would really appreciate for a BIOS update that might adress the issue. It is kind of annoying charging your device for the weekend knowing that by the next day, you will already have lost 1 to 2 hours of runtime. Best wishes,Manuel  

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RELEVANCY SCORE 62.4

according to August edition, only some 45W and 65W adapters are compatibile? screencap on that section below.is there something special about Thinkpad X380 Yoga power input? we have users who have plugged in the old 90W ones and reported they do charge.[also the 135W (supposedly max to 90W? for power delivery?) come with Thunderbolt 3 dock, but that's different since it is via TB3/USB-C port, not the slim power port] we are curious, should we tell users to stop using the more powerful ones?  it is going to be bit hard to execute, we don't inventory those accessories, it will have to rely each personnel to check what they have (and quite a few bought separate ones for home) 

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RELEVANCY SCORE 62.4

I've had my X380 for only a few weeks now and I noticed it's already getting scratched from being in stand mode. I had an S1 Thinkpad Yoga for years and it never developed scratches from being in stand mode. I noticed that the rubber feet on the palmrest are not the high point but the area below the trackpad is and that's why it's getting scratched.I was thinking if I could get some more of the little rubber feet on the bottom of the palmrest I could maybe double them up to make them taller, but I can't find them anywhere. Does anyone know if these can be bought on their own? Or maybe another suggestion to prevent the scratching? I've temporarily stuck some black rubber strips on the feet to make them taller, but it doesn't look that great.Thanks

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RELEVANCY SCORE 61.6

product website tech specs and datasheet both listed it has Dolby Premium Audio https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/ThinkPad-X380-Yoga/p/22TP2TXX380 (Dolby is curiously not listed in PSref audio section for that model like older configurations) i could not find the app that used to come with previous generations like Yoga 370, 260 etc. in the OEM image. it is not listed in Lenovo Vantage app Audio/Video section either (even though the main menu said there where it should) @LenovoUS (twitter) suggests reinstall audio driver the README for Conexant CX11771 Audio Driver, 8.66.88.5010, Jun 2018 https://pcsupport.lenovo.com/ua/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... changelog said that version "... - Added Dolby DAX2 Native Apps to ThinkPad KBL-R platforms ..." still not seeing it. Microsoft store only show some trial version of Dolby Atom for headphone and another app for Dolby Access, i assume neither are what the usually Dolby profile/EQ app is any suggestion, am i missing something?

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RELEVANCY SCORE 61.6

have anyone seen the 16.0.0.2-R0STF14W 2018/08/07 updater fail to update the Thunderbolt firmware? i tried both manually download the packagehttps://pcsupport.lenovo.com/ec/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...orvia Vantage, both got no error message, but the firmware wasn't updated.completly running Detect2016.exe said the build ID is still R0STF13W, release note said it should have go to R0STF14WNVM image is 14 though. Vantage wil detect machine has old version and want to do it again.  I let it do it three times, same things. Thunderbolt Driver has been updated to 17.3.74.8 (package version 17.3.74.400) before firmware update 

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RELEVANCY SCORE 61.6

Dear Community I have problems with the audio on my Think Pad X380 Yoga. The internal speakers and the headphone jack aren't working. I tried to reinstall the audio driver several times. Every time I uninstall the Conexant SmartAudio HD driver the Notebook reinstalls the driver by itself after restart. I also tried to manually install it before rebooting the system. Which worked but didn?t fix the problem.At the moment driver version 8.66.88.50 is installed, which should be the newest version. Does anyone have an idea what I could do? I can see the green audio output moving on the volume mixer in windows.And before you ask, yes I have tried to fix my sound problem with the Lenovo help site (https://support.lenovo.com/gr/de/solutions/ht501860). Thanks for any help!

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RELEVANCY SCORE 60.8

I received my X380 Yoga with the i7-8550u a couple week back and the first thing I noticed was the fan running almost constantly. I checked task manager and noticed that even though the CPU usage is remaining low, the clock speed is running at around 3.80 GHz.  My power profile is set to balanced with the minimum processor state set to 5%. If I change the maximum processor state to 99% then the clock speeds drop to below the base speed of 1.99 GHz and the fan quites down.  The problem is the CPU will never go above 1.99 GHz when set like this, so performance is noticeably reduced. I've played around in the bios and the only thing that seems to drop the idle clock speed is to turn off Intel SpeedStep which again stops the CPU from going above 1.99 GHz. From my experience with my past computers the CPU should clock down when the load is low. Is this normal behaviour for this computer and processor? I am I missing a setting, or maybe a program or process is demanding full clock speed from the processor? Any help or comments would be appreciated. Thanks

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RELEVANCY SCORE 55.6

Hello everyone, one of my company's X380 barely wants to connect to the P27h displays. When connected, the computer charges through the screen, but display output won't work. The weird thing: A couple days ago it used to work almost perfectly, there was no updates in between, it just stopped working.Here's what I tried:Trying different screens: Yes, the problems consists between screens, it seems to be a computer-related problemTrying different cables: Trying brand new cables does now show any differnceDownload and install the latest Thunderbold-Driver: This did not change anythingI am running Windows 10 Version 1803, therefore the BIOS Setting for making Thunderbold availble for Windows 10 1709 or earlier does not do the trickIn Device-Manager when the screen is connected, it does not show up as a Display, just the USB-Hub shows up.Does anybody have experience with this kind of problem? It seems to me that it is software-related rather than a defective interface (since it keeps charging and detecting USB-Ports)Thanks for your help in advance, Bla

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RELEVANCY SCORE 54.8

Hello,  my yoga 3 pro recently started to blue screen while using it. Simply surfing the internet makes this happen roughly 10 to 15 minutes once using it. This has been going on for about a week now. I've gotten 2 different stop codes on the blue screen.  1 - "Stop code: SYSTEM_SERVICE_EXCEPTION"2- "Stop code: KMODE_EXCEPTION_NOT_HANDLED"  this is seems to happen while I am using the charger and the yoga together. I can test to see if it happens while just on battery power as well.  Looking for any information on this issue because it's a pain when trying to do work and the computer just crashes.  Thank you in advanced for the help! 

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RELEVANCY SCORE 54.4

Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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RELEVANCY SCORE 54.4

My Lenovo X1 Yoga has now since a couple of days, a few times a day a blue screen:the message on the screen revers to a non existant website:http://windows.com/stopcodestopcode: system_service_exceptionthe failure: igdkmd64.sysWhat can it be?Is it related to screen/display issues I sometimes have (screen goes black, but comes back on after a second?) Product: 20FQCTO1WWBios: N1FET37W (1.11 )

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RELEVANCY SCORE 54.4

I have an 2013 Yoga 900 - 13ISK.No problems so far. Now, I have a blue screen on start, no message. I can use the mouse and the hardware command/F keys.I have tried to press the recovery /recessed button but nothing happened.Any ideas?I would prefer NOT to erase the hard drive. Thank you.

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RELEVANCY SCORE 54.4

Not sure if anyone else is having this problem, but in the last few weeks my Windows 10 (Pro) on 2 month old Yoga  900 has a memory leak and ramps up to 100% memory, 100% CPU and (strangely enough) then blue screens. Today it's done this 3 times in a row. I've done some digging with PoolMon and traced the offending driver to the Intel WLAN - has anyone else had this problem? The "official" companion does not have the latest Intel (19.20.3) version driver. Is anyone using this driver?  Thanks

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RELEVANCY SCORE 54.4

Hi,I have bought Lenovo Yoga 710 just over a month ago. I started having problem of blue screen, the laptop suddenly shuts down appearing blue screen. It shows some sort of system code "igdkmd64.sys". All the softwares are up to date and the antivirus is active too. Can someone please help me to resolve this issue?Many thanks. Dinesh  

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RELEVANCY SCORE 53.6

Hi.
 
I have some issues with my new Yoga 3 Pro.  Its a random problem.  I received a blue screen with a message "unexpected_kernel_mode_trap".  I reset my Yoga to factory setting.  I reinstalled all windows updates, then, I reinstalled all Lenovo Yoga 3 Pro Drivers.  But, after one day, I received this beatifull dump again.
 
Dump 1
 
Link to image 1
 
Image 2
(other dump, same day)
 
Link to image 2
 
I research about it, and Microsoft forums says a Memory problem or Memory slot problem.
 
Now my Yoga with 2 month of use are in a Lenovo vendor support to be in a cirugy  :-(
 
I ran all Lenovo Test, and everything Its ok.
 
Moderator note: large image(s) converted to link(s):  About Posting Pictures In The Forums

A:Lenovo Yoga 3 Pro - Blue screen - unexpected_kernel_mode_trap

To confirm or have a second opinion you can run the os memory diagnostics. If it results to an error then your only choice is to replace the ram yourself or by Lenovo.

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RELEVANCY SCORE 53.6

Lenovo yoga 3 laptop is not booting up at times and it is frequently shutting down with a message as shown in the attachment. Can anyone help ?

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RELEVANCY SCORE 53.6

This has been going on for about a year. I have tried many things, run many tests. Drivers are up to date. Lenovo says my hardware is all working properly. Windows tests (can't remember them, but I went in with a command prompt to run them) all come back good. I have restored windows back to as "clean" as I can manage with Lenovo's recovery-it did not seem to reformat the disk as some settings were kept. So, as often as twice a day, for no reason, the computer freezes and i get a variety of errors. Critical Stop, etc. I will also sometimes get the black screen saying there in no boot found (i restart it and it then finds the boot). The computer restarts and I am all good for a while.  nothing I try seems to help. I love this laptop and want to figure out what is wrong vs replacing it. anyone know what I should try next?

A:Yoga pro 3 FREQUENT Blue Screen of Death

When it blue screens it shoud be writing a MEMORY.DMP file in the C:\Windows folder or a <datetimestamped>.dmp in the C:\Windows\MiniDump folder, so if you could located one of those, .zip it up and post somewhere to be downloaded and viewed such as Dropbox or OneDrive, it would help find out why your system is crashing. Without seeing the memory.dmp or more details on the BSOD message, there is no way to really tell what is going on. If you cannot find a memory dump, exporting the event logs might help Export the Event Logs  (assuming Windows 10)Right-click on Start and select Windows PowerShell (Admin) -or- Left-click on Start, type Windows PowerShell and select Windows PowerShell from search results.Type, or highlight and copy, the following commands one at a time into the PowerShell command window and then press ENTERNote:  A right click in the Powershell Window will paste the commands get-eventlog -logname System | Export-CSV $Env:userprofile\desktop\SystemEventLog.csv get-eventlog -logname Application | Export-CSV $Env:userprofile\desktop\ApplicationEventLog.csv The commands will create two files (SystemEventLog.csv  and ApplicationEventLog.csv) on your desktop.    Append .txt to the end of the filenames of both files (e.g. ApplicationEventLog.csv.txt) and attach the two files to a reply.     Note:  Adding the .txt to the end of the files is requ... Read more

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RELEVANCY SCORE 53.6

I have an 2013 Yoga 900 - 13ISK.No problems so far. Now, I have a blue screen on start, no message. I can use the mouse and the hardware command/F keys.I have tried to press the recovery /recessed button but nothing happened.Any ideas?I would prefer NOT to erase the hard drive. Thank you.

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RELEVANCY SCORE 53.6

I have a problem with my yoga 910. It?s stuck in blue screen with options and none of them worked. I cannot boot into Windows 10

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RELEVANCY SCORE 53.6

Lenovo yoga 3 laptop is not booting up at times and it is frequently shutting down with a message as shown in the attachment. Can anyone help ?

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RELEVANCY SCORE 53.6

Hi, My X1 Yoga started BSODing lately. It is becomming unusable product. Attached is example of it. Is there anyway to solve this or product is simply flawed? Can I return flawed product and how? Thanks


























Capture.JPG ?223 KB

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RELEVANCY SCORE 53.2

I have had issues with blue screen since purchasing the device in 2016.  I've uploaded the Intel driver update as suggested by the forum and this did work for a period of time.  Unfortunately, when the device was unplugged from charger Id be luckky to get 30 mins of screen time before the screen turned blue again.  I'm unsure if a software update has caused the issue but my device screen is turning blue both on and off charger over short periods of time.  Can someone please help.  This is so frustrating ...  Issue very  noticeable over the last 3 weeks.

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RELEVANCY SCORE 53.2

While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to shut the laptop down, but it freezes once again on the logging off screen and I'm forced to manually shut it down by holding the power button. When I turn my laptop back on, I get the black screen that says windows shut down unexpectedly how would you like the start blah blah blah, and when I get my laptop turned on again, I get this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004F41E30
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA800F59FC50
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\030813-8580-01.dmp
C:\Users\Alissa\AppData\Local\Temp\WER-31668-0.sysdata.xml

After doing some searching online, it said that it was probably a compatibility issue, and I found that intel control center was incompatible (I'm not sure if that was the only program, I'm not great with computers and am not sure how to search through EVERY program), so I uninstalled it. I tried reinstalling it, but it simply wouldn't install and it ... Read more

A:Blue Screen Error but no actual blue screen pops up

please follow the Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 52.8

I have done a Lenovo Critical Update, Since that I have that done, as i reboot the laptop, it will take me to the Blue screen showing the below Error Your PC/Device need to be repaired  The Boot Configuration Data File is missing some required information. File:\BCDError Code: 0xc0000034 once i ESC, it will take me to BIOS, i have arranged to place my HDD as the booting source but still it does the same, once I reboot the Laptop, and press F12 it will take me to a booting option menu as I need to choose mt HDD to get to Windows

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