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Lenovo Ideapad Y700 Touch- Touchscreen not working

Q: Lenovo Ideapad Y700 Touch- Touchscreen not working

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 200
Preferred Solution: Lenovo Ideapad Y700 Touch- Touchscreen not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 139.2

I am on windows 10 and one day my touchscreen just stopped working. I checked device manager and HID-compliant Touch Screen Driver is "not connected". So I uninstalled and try to detect hardware change but it won't let me reinstall. It seems like the touchscreen is not being detected by the computer. Please help

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RELEVANCY SCORE 99.2

Randomly, out of nowhere, the touchscreen on my Y700 stopped working. Upon a hard reboot it came back for all of 5 seconds a few times and stopped again and now it's just completely stopped. Under the device manager, there are NO Human Interface Devices and a USB shows an error "Uknown USB Device (Device Descriptor Request Failed) and an error code 43. I thought it was just drivers, but I did a completely fresh install of Windows 10 and still the same error persists. Do you all think this is a hardware problem? I am from the Caribbean and the service here is terrible. I am on my first replacement and had to wait almost 6 months for it because the touchpad on my first unit stopped functioning. I really don't want to go through this hassle again. Any suggestions ? Or is it just a faulty digitizer panel?

A:Y700 - ISK Touch - Touchscreen not working

I am facing the same issue.  Any ideas on what causes this?

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RELEVANCY SCORE 95.6

For your infomation:  7 April 2016   Amazon price $1,194.99      Lenovo website does not specify what type of hard drive it comes with weither it is 2.5 ssd or M.2 ssd.  I did call Lenovo prior to purchasing my computer to ask what type of drive it came with the sales staff told me it was a 2.5 inch ssd which turns out to be wrong.   This laptop comes with a 500 GB M.2 ssd.  It does not include the cable for the second hard drive,    Your choice of 2.5 hd or 2.5 ssd.        As of yet you cannot purchase the cable thru Lenovo parts department.    The cable can be gotten thru AliExpress for around $49.00 (which does not include the hard drive caddy).  Encompass also sales the cable but as of this time is back ordered to July 2016  at a price of $10 plus shipping.  aslo does not come with the hard drive caddy.      My computer had a bug when using it,  windows exprorer service stopped working and I had to go to the task manager to restart the service.  But after I went to windows update and downloaded the lastest updates this bug did not show up again.  The best i can guess is not the fault of Lenovo.          The hard drive is partitioned into 5 drives which include boot, driver back-up, one button recovery and two additional Lenovo reserved ... Read more

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RELEVANCY SCORE 92.8

Hello. My laptop responding 100% disk usage and because of this it is very slow and make very loud sound and i have to turned off. 2 month's ago i changed the boot system. But it start it again. So what is the problem i don't understand.Needs help

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RELEVANCY SCORE 92.8

Bought it on December 31, 2015 IIRC. Dropped it, doesn't turn on at all, no power, it's dead, completely and utterly dead.

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RELEVANCY SCORE 92

Hello guys,So I have a Lenovo IdeaPad Z400 touch that recently fell from a table and the laptop itself looks physically OK and has no dents or cracks at all, even the glass touchscreen is ok but the top part of the LCD inside appears to be cracked as there are lines and black cracks on my screen. I recently took the laptop to a Lenovo service center and they told me that they had to change both the LCD and the touch screen module (or digitizer as i have heard) as they come in a package, this costs around $300 and is not worth it since my laptop would cost around the same if sold secondhand. My question is whether there is a way to change just the LCD without changing the touch screen module as it works perfectly fine. After taking my laptop to a technician outside of Lenovo, he claims that seperating the touchscreen module from the LCD would almost always result in the touch screen cracking so it would be unusable, is this true or is it possible to keep the old touch screen module and change just the LCD? Thanks in advance

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RELEVANCY SCORE 90.8

In the first week with my Y700, sometimes, when the pc started, the touch screen just didn`t work and i had to reboot in order to use this functionality. Now, there`s nothing i can do to use the touch, it`s like the computer never had a touchscreen.Looking in device manager i haven`t found anything related to the touch interface but there is a " Unknow USB Device" in Universal Serial Bus controllers tab.What shall i do?

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RELEVANCY SCORE 88

HELLO FRIENDS. i really need your help. i just bought and unboxed my lenovo Y700. but as i try to click the screen with my fingers the touch screen features wont work. what do i need to do.. please help.

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RELEVANCY SCORE 87.6

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 87.6

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 87.6

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 86.8

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 86.4

Kindly I need help with the following issue from Lenovo representitive.I am using Lenovo Ideapad Y700 (Gaming Laptop) bought in July 2016, one of the USB ports which was working for first 2 months stopped working suddenly. Since then it is not working. When I connect USB or Mouse it does not work anymore. I have tried to disable the usb ports & reinstal the drivers after uninstalling them but nothing has worked for me. Kindly let me know what is the best solution for this issue.RegardsJunaid

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RELEVANCY SCORE 86.4

My new Y700 started cooling itself more then usual(I wan using Chrome, Power point and Photoshop at that time), blue screen came out saying that it need to restart, it started restarting and when the menu showed me to choose the different ways of restarting it just stopped there and nothing was working anymore. 

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RELEVANCY SCORE 86.4

This laptop is about 5 months old. While I was browsing the web suddenly the keyboard isn't working. Because of that, i tried to restart my computer. And for some reason, a Novo Button Menu showed up. I tried to press enter (because it is already highlighted on Normal Startup) and it wont. Then I remembered that my keyboard isn't working! I don't know what to do. I tried to press the power button to shut it off but nothing happened. Please help me! This is the first time i have problems in this pc. I don't know what to do..

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RELEVANCY SCORE 85.6

So i was playing games in teh laptop then suddenly the keyboard stopped working. I restart my laptop and there is this NOVO Menu i press enter but it didnt work due to the keyboard problem. So i did a hard reboot. After that logging in and stuff the keyboard works fine. So i decided to play games again, but it happened again! I restart it but this time there is no NOVO Menu. So i logged in again keyboard works fine but again it doesnt work in a couple of mins. Now i was playing games, keyboard doesnt work THIS TIME my pc crashed due to a problem called DRIVER_POWER_STATE_FAILURE . Any solutions please let me know thanks!

























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RELEVANCY SCORE 85.6

Hello..When insert the SD Card in the SD Card slot .. nothing happened, nothing changed on Devices and Drivers tab ( Drivers is: C: D: E: and ReachIT Driver) !! the system does'nt detect anything !! can you help me please ..thnx 

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RELEVANCY SCORE 85.6

HelloI have been playing Counter-Strike 1.6And the keyboard stopped working fullyBut the mouse kept workingThis problem was repeated more than onceI turn off the power button and then I turn it to work againPlease help me

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RELEVANCY SCORE 85.2

Within the last 2 weeks or so, Whenever I shut my laptop, which makes it sleep, the speakers, but not the sub, stop working when windows resumes. Any ideas? I have done a virus scan. The RealTek audio driver has been updated as well.

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RELEVANCY SCORE 84.4

dolby audio applicated stopped working .error - installation missing components .please reinstall the audio drivertried uninstalling audio driver and installing it from lenovo  support that dint solve the problemplease help


























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RELEVANCY SCORE 81.2

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 77.2

Grettings. So, last year i bought this Ideapad Y700 Touch-15ISK gaming laptop and i really love it, just that i would like to make a small upgrade to it, like having a SSD (exclusively to load OS) and a HDD (to install games/software, etc), i just wonder if it's possible (if the hardware has the slot to do so). Also i was wondering if i can replace it's graphics card to a higher-tier one (it came with a GeForce GTX 960M, was thinking to get the GTX 980M), as i was thinking to assemble a gaming PC, i thought it would be easier to me to just upgrade my gaming laptop (and save a lot more money doing so) Thanks in advance

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RELEVANCY SCORE 76.8

A couple weeks ago, my touchscreen and usb drivers suddenly disappeared when the laptop did an automatic update and the battery drained over night. I fixed it briefly by going into the advanced start up and restoring my computer to a point before it had stopped working. Well, battery drained over night again and drivers vanished. As did the restore point I had used. I have fixed the usb issue, but I cannot for the life of me get this stupid screen to work. In the device manager, it's listed under "other devices" with a yellow warning. Click it and it brings up Code 28. I have been to the update drivers section on Lenovo. Updated things that I have read on here worked for others, nothing. I have uninstalled, restarted my laptop, driver still won't install. I have run diagnostics and they came up with nothing. Researching into the far reaches of the internet is making my head hurt and not yielding much that's relevant to my model. I have had this laptop for years with no issues (except a few slight manageable ones). It's out of warranty, I can't afford a new one, and depending on how much it could cost me, having someone repair it for me.  Can anyone provide some direction to help me fix this? It isn't hugely pressing now that I have a working mouse, just more of a major annoyance when I habitually poke and swipe the screen. I'm fairly tech savvy, but I've reached my "I want to chuck it over a cliff" limit. Any help and advice is greatly appreciated! Thank you!!

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RELEVANCY SCORE 75.6

I currently own and use a "Y700 Touch-15ISK Laptop (ideapad)" . It is only around 6 months old, and I've run into my first major error. Issue : I closed the screen on my computer overnight, when I re-opened my computer in the morning, I restarted my computer, and now it won't turn back on. Details about the issue : When I try and turn my computer on, the power button lights up and my keyboard lights up for like 5 seconds, but the screen does nothing but stay black. After those 5 seconds, my keyboard doesn't light up anymore, but I still hear the computer fans running.  **PLEASE HELP**

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RELEVANCY SCORE 74.8

Is there a bios update coming for this laptop?  I looked on the updated list and don't see any Ideapads listed.  https://support.lenovo.com/us/en/solutions/len-18282

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RELEVANCY SCORE 74.8

Hello,  I have the Y700 Touch-15ISK Laptop (ideapad) which I received as a replacement for my last Lenovo which could not be fixed by Lenovo Support. Since I received this as a replacement, my warranty only lasted a month (the residual from my initial warranty). Now, I have only had it for a few months and it has had many instances of the blue screen of death with my computer suddenly needing a restart. I do not have warranty anymore so I am reaching out to you all. The hardware scan says the Mathmatical Operations Test on my Intel (HD) Graphics 550 card failed. I got the result code: WVC007002-UL7VFK. I could not find any information about this code online.  Through the Lenovo website I tried to update my Intel driver by downloading the one the website recommended for my computer after I entered my Serial # (I think it was Intel VGA) and after it downloaded I got a warning saying: "Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit." Regarding the blue screen of death, there have been several different error messages, but the one that comes the most often is "DRIVER_POWER_STATE_FAILURE". The most recent blue screen message was "Stop Code: SYSTEM SERVICE EXCEPTION; What failed: igdkmd64.sys" I am not sure if these problems are related, but it seems the most important issue is the graphics driver since I use a lot o... Read more

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RELEVANCY SCORE 74.8

There's a single HDMI output and no other VGA or DVI outputs available.  I'm slowing losing my mind not being able to run naviagation and maps on one screen and my flight sim on the other.  Yes I know I can use the laptop monitor but it's just easier to run out two monitors and close the laptop. Anyone use a USB 3.0 solution that's verified to work?  Or can someone point me in the right direction?  I've spent hours searching but am afraid to pull the trigger on something that isn't verified.

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RELEVANCY SCORE 74

Hello, someone can guide me in the type of pen that I use on a touch screen of a lenovo Y700?Thank you.

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RELEVANCY SCORE 74

Hello, So I just got my Y700 Ideapad 2 months ago and it was working perfectly, but yesterday suddenly I tried to wake up the laptop after it was in the sleep mood, and the display didnt come up, everything was working right except for having nothing but a black screen on the display, i tried a hard restart, and nothing changed, same problem for having nothing on the screen while keyboard and everything else is working right, I tried connecting it to an extra monitor and it works fine, even the touch on my laptop screen is working but still my laptop screen is black.I restarted it for many times, tried to plug and unplug the power and nothing changes.Can anyone help please? thanks.

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RELEVANCY SCORE 73.6

Hi, My touchscreen is cracked and I was wondering if it is possible to replace it with a non-touch screen? Modelnumber: 20BS 0068MD If it is possible, then it would be nice to know what to replace it with! :-) Br

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RELEVANCY SCORE 72.8

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 72.4

I tried so hard to catch this problem, like reinstall realtek sound drive, BIOS updata, or use other earphone.but nothing was clear the white noise in laptop.Is anyone know how to fix this annoying white noise? the problem like...when you turn on music, white noise start up. pause it, still over there, but if you 'stop' music(the button I mean *foobar2000) white noise gone with that.it is so annoying. Please someone help me, or I'll just try to connect bestbuy which I bought this laptop.

A:I bought Lenovo touch-Y700 just 4days ago, there i...

Call Tech support.!! Speak to a tech and if its not resolved SEND IT BACK. No magic its like a defective systems.



T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

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RELEVANCY SCORE 72.4
RELEVANCY SCORE 72.4

Hello, 
 
I'm hoping this is the right section for my problems,
Moderator comment: Moved it for you.
 
I decided to invest in a new laptop as my other one had fallen on the ground, and lately for the past two month's all I've been having with it was troubles. Ther first problem I had was with the external microphone I used (Blue Yeti) It wouldn't detect or something and eventually made my speakers and microphone stop working all together. With no clue on how to fix it I ended up factory resetting my product. Everything's been fine with this problem, but if you have a fix to it if it arrises again then that'd be helpful.
 
Just yesterday I had a problem with my laptop where I was using it and the screen suddenly went black, I restarted it and the LENOVO loading screen came up only to have it stuck on the screen with a loading symbol and my curser. I contacted a live agent who told me to factory reset my laptop which brings me onto what happens when I do that below;
 
I have also had a problem where It would update from windows 8.1 to windows 10 & "Windows Explorer" would continue to crash and refresh every second thus making the laptop un-useable in this state unless I open a program through "Task Manager". Due to this problem I had to factory reset my laptop about five times as I cannot resolve it and it continues to arrise if I set a background to my laptop - I have tried everything, from updating drivers to much more and have yet to find a fix t... Read more

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RELEVANCY SCORE 72

I've had my ideapad (flex 15 20309) for about 2 years and was working fine. Around 5 months ago I noticed my touchscreen wouldn't work any more. Sometimes after a reboot it would seem to come back to life but now I can't figure out what is going on. I seem to have Microsoft Windows 10 home as the operating system. I can't find any setting or keystroke or anything that can get my touchscreen back to life. Help! My touchpad (mousepad) works fine and I'm using a USB mouse as well because I don't like using the mousepad. The only thing I think has changed in the last 5 or 6 months was probably windows 10 and the regular updates that are done via windows 10. 

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RELEVANCY SCORE 72

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 71.6

Whenever audio starts the right speaker pops. I have also had an issue with the screen not displaying properly since purchase. It gets artifacts for a few minutes then they go away. Would my warranty be voided if I opened it up to look for a loose cable?  I purchased on 2/12/16 is my warranty even still good? EDIT: I also have the 100% disk usage issue that plagues W10. Would a SSD fix that?

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RELEVANCY SCORE 71.6

My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. My laptop automatically updated in Sept./Oct. It took about an hour and had multiple restarts, so I am assuming it was a Windows 10 update. I am not 100% sure though. Afterwards, the touch screen doesn't work. I can tap the screen and it will select stuff but I cannot scroll or anything else. Anyone able to help with this? It is drving me bonkers.

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