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hp laptop not turning on from sleep mode

Q: hp laptop not turning on from sleep mode

i bought this hp laptop without OS. i installed windows 10. but when i click on sleep option it is not turning on. i have to restart my computer when i click on sleep. my bios are up to date. please tell me a solution

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Preferred Solution: hp laptop not turning on from sleep mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have a computer running windows 7 32-bit that I am using as an HTPC with WMC. At night when I am done, I push the power button (sleep mode?) on the remote and it puts the computer to sleep. For some reason, the video card fan starts up at full speed at 4:30 in the morning but the computer is still in sleep mode. Can someone tell me what is causing this and can I stop it from happening. The video card is an ati x800xl.

A:videocard fan turning on while in sleep mode

Have you got any scheduled tasks to run at that time?

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I have a weird sleep issue that just started, I've built a new PC, Win7x64 and just noticed this happening. When I put the computer to sleep manually, the machine looks like it goes to sleep, but the fans keep running and it 'sounds on'. If I wake the PC,
then put it right back to sleep, it goes into deep sleep and the fans go off. Nothing I can see is keeping it awake, I have a i5-2500k, Asus P68 deluxe mobo, and it seems to be a repeatable issue. If the PC wakes up by itself to do something, then goes back
to sleep on its own (times out) it goes into deep sleep. It's only when I manually do it that it has the issue. Anyone ever seen this? Thanks!
/curtCurt Kessler Franklin Loan Center

A:Windows 7 Sleep mode not turning off fan

I think it does have something to do with the ASUS AI software, although I have it set for maximum power savings...their tools are, well, badly designed and very difficult to navigate. Have been tinkering in here to see if I can get it to stop.
Also, I have the machine connected to a Windows Home Server 2011, this may also be the cause, the Launchpad app seems to like to hold open connections. Am still fiddling with each app, have stripped out most of what is always running to see what may
be causing this.Curt Kessler Franklin Loan Center

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My Dell 530s running Vista Home Premium is turning off after it goes into sleep mode. Dell techs say I need to reinstall Vista, which I don't want to do. Any thoughts.

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Hi guys,

Recently purchased a refurbished PC (last week) and have come across my first BSODs. Sorry i don't know the code of the first BSOD but the second one is the following:

BCCode: 1000007e
BCP2: FFFFF8800562914C
BCP3: FFFFF8800335B3E8
BCP4: FFFFF8800335AC40
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Basically what happened is, i was using Sony Vegas (a video editing software), put the computer to sleep (for around 10mins i think) and when i turned it back on i was instantly met with the BSOD. I really don't have any more info to divulge than that.

I constantly use sleep mode and the majority of the time it turns on totally fine, the BSOD has only happened twice (yesterday and the day before). Since yesterday i have had it in sleep mode numerous times and have had no problem.


Processor Intel? Core? i7-2600 (3.40 Ghz, 8 MB Cache)
Operating System Windows 7 Home Premium 64bit
Graphics card AMD HD6670
2GB dedicated memory
Hard drive 2 TB

Sorry not sure how old the hardware is, as i said above i bought a refurb.

Reports attached.

All help much appreciated, thanks.

Edit: I'm not entirely sure but it's also worth mentioning that the first BSOD i think occurred on the same day that i installed a load of windows updates. Not sure if that has any significance, but thought i'd throw that in there.

A:BSOD instantly after turning on from sleep mode


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Hi guys,

Recently purchased a refurbished PC (last week) and have come across my first BSOD. I'm really hoping it's just a one off and not a sign of things to come. Sorry i don't know the code of the BSOD.

Basically what happened is, i was using Sony Vegas (a video editing software), put the computer to sleep (for around 10mins i think) and when i turned it back on i was instantly met with the BSOD. I really don't have any more info to divulge than that.

I've been told my PSU is underpowered for this machine (405w) and i am currently in the process of purchasing a 650w PSU. Just throwing that out there, not sure if that has anything to do with the BSOD.


Processor Intel? Core? i7-2600
Operating System Windows 7 Home Premium 64bit

Sorry not sure how old the hardware is, as i said above i bought a refurb.

All help much appreciated, thanks.

A:BSOD instantly after turning on from sleep mode

I still see some remnants of Kaspersky on your system: Removal tool for Kaspersky Lab products may be necessary.

Take care of Kaspersky first. Having remnants of security software can cause many different crash errors because it will cause conflicts with current security software.

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A couple of weeks ago I turned off having Windows to automatically install updates. I did that because there was an update that would not install. Every time I restarted my computer after a few minutes I would get a notice to shut down. I think it was an update about my graphics card.
So For a couple of days my computer has shut itself down while in sleep mode. It evidently takes quite a while for this to happen because often I put it to sleep during the day and it doesn't happen then.
I am attaching a Speccy snapshot and a minitoolbox text. I don't know if these are needed but I just searched the forums and see where they're often asked for. I would appreciate any help and thank you. 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Helen (administrator) on 20-01-2018 at 14:31:04
Running from "M:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: EP45-UD3P Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (01/20/2018 02:06:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: wlmail.exe, version: 14.0.8117.416, time stamp: 0x4bc9368e
Faulting module name: dragonlog.dll, version:, time stamp: 0x55d8b0... Read more

A:My computer is turning off while in sleep mode, Windows 7

Have you changed all the settings back to -0- out all times for sleep ETC?  Worth a try then reboot and reset to see if it clears things up.

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I just reinstalled my OS and drivers and such and I can't stop my desktop from going into sleep mode. I went to power options and turned the sleep and hibernate values to 'never' but it keeps happening. Any fixes?

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Hi. After 2 years, I have a problem when my Windows 7 computer goes into Sleep Mode. For the past 2 years, everything would shut off and not restart until I moved the mouse or hit a key on the keyboard. In the past month, though, the case fans and CPU fan will come on and then go off intermittently during Sleep Mode. I would guess maybe 4 times an hour.

I've tried disconnecting Bluetooth, cleaning the motherboard, getting a new cpu heatsink/fan, etc. The temperatures now after upgrading the heatsink are around 80F for both CPU and motherboard. I wasn't sure if has something to do with the GWX upgrade notification. In the Shut Down menu, I have a Shield saying there are updates to be installed on shut down. It is there no matter how many times I restart or shut down.

I have tried messing with Power Options too but not sure what to do? Is it a motherboard problem or something to do with this upgrade or something else?

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Hi Brink

I'm having a problem with my notebook. It keeps turning display off after idle for 2 or 3 minutes and going into sleep mode around five minutes after that. I did change and set power system in control panel many times but it did not work. I'm runing on Window 7 home basic 64 bit. I'm hoping you could help me on this. Thank you in advance.

A:My Dell Notebook keep turning display off and going into sleep mode.

Hello Taey, and welcome to Seven Forums.

While changing the advanced power plan settings, double check to make sure that your default power plan is still selected. It's a bit to easy to change it by mistake and not notice it. In addition, double check your Battery settings to see if the percentage levels may be set to cause this by mistake.

Hope this helps for now.

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I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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* Sony Vaio VGN-FE41S, Vista Home Premium Edition pre-installed, have disk to reinstall/upgrade too *

This is a really, really annoying problem - after resuming from sleep or hibernation mode the resolution reverts back to 1024 x 600 from 1280 x 800 pixels - and has to be changed back manually every time!

The only way I can currently get round it is to enable 'password on wakeup' in advanced power options. Though I dont have an account password, it keeps the resolution the same, so I have to click on my account pic when resume from sleep or hibernate.

Please help! Any advice/solution is greatly appreciated!

Thanks in advance,


A:SONY VAIO VGN-FE41S >> resolution changes after turning on from sleep mode << ????

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Whenever I try to access the internet on my home network, the airplane mode turns on. I have gone to setting and turned off airplane maode. I then restart the computer and it does the saame. I am unable to make permanent chages for my options. HELP please.

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I am working on a Toshiba L750 laptop with Windows 7, it was booting to the desktop for a few seconds and then turning off, if I boot into safe mode it works fine. Thinking it was software related I am in the process of reloading the software using the recovery partition software but it seems to be now doing the same now it loading the various programs on top of windows.
Any suggestions gladly received.

A:Toshiba laptop turning off but OK when in safe mode.

I would suspect the graphic card driver, or that the screen resolution is set too high.
Safe mode boots the pc with the minimum, but working MS drivers.
You could try safe mode, then device manager, and uninstall the graphic card driver. Then do a normal boot .
Windows should fall back to a reliable MS driver running in SVGA mode, or just above that. It should be stable.
I would also run 'sfc /scannow', to try to correct any simple Windows O/S problems.
Best source for the drivers would be Toshiba's site.
( Of course it could also be overheating but not if it's fine in safe mode.)

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my laptop goes in to sleep mode every 5 seconds it doesen't matter if i am taking a brake for a second how can i correct this so i can keep the laptop on for as long as i need it for without it going in to sleep mode

A:laptop goes in to sleep mode


5 seconds ?? sure that's not an exageration?

Anyway go into power options in control panel, have a look in there, there are some options about sleep mode and hibernation, oh and go into the BIOS theres some settings (usually) along the same lines...


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Hi ,
I am using xps 15 and I am facing this issue . My laptop keeps going into sleep mode . I have even changed the power settings and have put sleep option to ?never ? but it goes into sleep mode intermittently while i am using it . Kindly help me resolve the issue

A:Laptop keeps going to sleep mode

Please list exact Dell model number and version of windows. Ex; Dell XPS 9560 windows 10
If you don't know, type msinfo32 onto the search box and then stroll down to System Model.

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Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing...totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating. Any suggestions?
Thanks in advance!

A:HP laptop sleep mode

Try shutting it down by
Right click the start button
Then Scroll to Shut down and sign out
Then click >
That will bring up 4 options
Then click SHUT DOWN

That is the way I do it
As the way you seem to do it you are only putting it to sleep

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Hi, for a long whle now I have noticed that my laptop just goes inot sleep/hibernation mode even when I am actively using it !! All of the battery / power setting are set that it does not do this until 3 hours of inactivity.  I contacted HP under warranty and was advised that the BIOS needing updating, which  they did on line for me at the time.  It still does it and is really awkward at times.  What suggestions can anyone offer please?

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Hello EightForums, I'm new here so please be easy on me :P
Alright so I installed Windows 8 the other day (a clean install from ISO and a legitimate copy). Everything has been running very well with the exception of one thing. When I close the lid of my laptop it goes into hibernation mode rather than sleep, I had no problem with this in Windows 7 and have tried to change it in the power options. I have tried setting them to default settings, this is basically a clean install so I don't think anything is preventing it from going to sleep. I've googled it, but I cannot find a suitable solution for me.
I really appreciate any help you guys can give me, thanks.

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Iv had my hp laptop for 2-3 years now, its got windows 10, and just a few weeks ago it started going into sleep mode randomly and then i'd have to wait for it before i could turn it back on. Sleep and hibernation is both disabled on my laptop, and it cant
be overheating because it will happen sometimes even though my laptop has been of for a few days. I'll be on my laptop for say 15 minutes and then it will go off, but if i then turn it back on, it wont last 15 seconds before going off again! usually i have
to leave it a couple of weeks before i can actually use it again. I thought it might have been because of the amount of files and applications i had on my laptop but i deleted most of them and it keeps happening. I'd like to avoid reinstalling windows and
loosing all my work.
Im not sure if it could be related or not, but something happened to the charging port of my laptop and now even when its plugged in the charge doesnt go up, but it doesnt go down either, so i have to keep it on constant charge. Also, if you put any slight
kind of pressure around the keyboard/bottom of the laptop, then it will shut down completely and restart.
I do have insurance on my laptop and could just take it back to the store but i'd prefer not to be without it for the weeks it'd take to fix it. 
Thanks to anyone that can help

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I have a Sony Vaio VPCEB32FM Windows 7 Home Premium 64 bit.
I thought all of my problems were gone, but whenever I try put the computer into sleep mode with any button (the power button or from the start circle), it just turns black and won't go into sleep mode. The power button stays green instead of turning orange (sleep mode).
Any help? Could it be a driver problem?
Please don't suggest going into the Vaio Control Center, because that program doesn't work and always crashes.

A:Laptop won't go into sleep mode

I'm currently having the same issue with my 42FM Windows 7 Home Premium 64 bit machine. I also cannot get the Vaio Control Center / Vaio Care to work either. Have you ever found a solution to this?

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I have a Dell inspiron 15 3000 series, with windows 10 installed on. When it goes to sleep, the laptop automatically shut down. when i press the power button it does not go on instantly. i have to press it several times or long press the power button for it to go on.
please advice

A:laptop shuts down by itself when in sleep mode

Thank you for writing to us!
Kindly follow the following steps:
Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
 b. On the Select a power plan page, click Change plan settings under the selected plan.
c. On the Change settings for the plan page, click Change advanced power settings.
d. On the Advanced settings tab, expand Power buttons and lid, click on Power button action.
e. Click on Setting, select the option Sleep.f. Click on Ok.
Refer the section ‘Can I change what happens when I click the Power button on my computer’ in the below link:
Turn off a computer: frequently asked questions:http://windows.microsoft.com/en-US/windows-vista/Turn-off-a-computer-frequently-asked-questions

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Hi all first time poster,
So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings

What I've done in the command prompt:
sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
I also tried the chkdsk command but there were no problems found

When I started noticing the problem:
After I downloaded VMware's player and created a virtual computer with Ubuntu

I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

A:Laptop shuts down when put into sleep mode

Hi mtmyj79,

I'm very sorry for the delay, there aren't many people in this section.
As this problem isn't a bluescreen, it normally is moved to the right section.
Are you still requiring help?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Hi, like the title says, my laptop crashes whenever it goes into sleep mode. If I close my laptop it's supposed to go into sleep mode, but when I close it it will just freeze and crash. After about 30 min of inactivity my computer is supposed to go into sleep mode. When it goes into sleep mode this way it still crashes and shuts down. I have no idea why it does it and it's pretty frustrating. If anyone could help me i'd greatly appreciate it. Thanks

A:Laptop crashes whenever it goes into sleep mode

Security App

kl1.sys Tue Jun 19 19:27:15 2012 (4FE07E33)
klflt.sys Tue Mar 26 20:44:59 2013 (5151B46B)
klif.sys Tue Mar 26 21:07:33 2013 (5151B9B5)
klim6.sys Thu Aug 2 17:09:23 2012 (501A5FE3)
klkbdflt.sys Mon Sep 3 19:55:35 2012 (5044B6D7)
klmouflt.sys Mon Sep 3 20:21:58 2012 (5044BD06)
kltdi.sys Mon Apr 29 18:07:50 2013 (517E6296)
kneps.sys Tue Mar 5 15:09:23 2013 (5135B643)
Crashes indicate Kaspersky being a possible cause. Remove Kaspersky and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software. Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials, Free antivirus for windows and Malwarebytes Anti-Malware Free

Do not start the free trial of MalwareBytes, unselect that option when prompted.

Update and make full scans with both separately.

Start up

Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7

SFC /scannow to check ... Read more

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Hi all.

Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.

I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.

It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix ... Read more

A:Laptop crashes during sleep mode

its a dell....'nuff said!

haha sorry couldn't resist!

more than likely the issue is a faulty harddrive does it knock off when you carry it normally? as in not in sleep mode?
best to just take it in and get a tech to explain it to you since its under warrenty, seems like an unusual problem only thing i can think of is a fragile drive
good luck and hopefully they will fix it or at least replace it.

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About a few hours ago, I folded my laptop shut to put it into sleep mode. I left the room for a bit, and came back to notice that I could still hear the fans running. The power light wasn't pulsing to indicate the computer was asleep, either. When I opened the computer, the screen wouldn't turn on, and the computer wouldn't respond to anything I did. All I could was do a force shut down and restart. I've had to do this three times now-the computer refuses to go fully into sleep mode. The only thing I suspect may be the culprit may be the updates I installed today.
Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632)
Security Update for Microsoft Office 2003 (KB2288613)
Update for Microsoft Office 2010 (KB2077208)
Windows Malicious Software Removal Tool x64 - September 2010 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB2347290)
Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family
Does anyone know what the issue may be here?

A:Laptop locks up in mid-sleep mode

Uninstall them and see if sleep mode works again. If so, reinstall them one at a time until it breaks, then don't install that update.


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Just recently, I noticed that my Yoga 710-11ISK Laptop (ideapad) is not entering sleep mode. When I select the sleep option, the laptop screen goes black for a moment before the start up menu appears. This is causing my battery to deplete pretty rapidly, especially since the only way I am able to turn it off is holding down the power button. Spring semester is starting soon so I really hope I can get this resolved before then. Any help would be awesome, thank you.

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When I attempt to wake my Windows 8 laptop from sleep mode, the computer restarts due to a crash. I used WhoCrashed to identify the problem and it says the following:
crash dump file: C:\Windows\Minidump\082313-67018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004EBA060, 0xFFFFF80199A07770, 0xFFFFFA800AC6BE10)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
How can I fix this problem so that I can put my laptop into sleep mode?

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Whenever I go out to lunch (I am usally gone for an hour), I come back to a BSOD because my laptop goes into sleep mode. I ran chkdsk /f and it said no errors were found. I looked in the Windows directory and i do not have a Minidump file in there. I have a Lenovo ThinkPad T440. Any thoughts/assistance is greatly appreciated.


A:get BSOD after laptop goes into sleep mode

Please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a report here.

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My asus laptop keeps shuting down and goes into black screen and closes programs some time 1 min some times 5 never know have changed sleep timeout but nothing works. Very frustrating

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I have a dell E1505 that originally came with XP media center edition. I purchased windows 7 home premium and did a clean install of it. everything works fine except for 1 issue. when i press the power button, the laptop goes to sleep like it should. but later when i press the power button again to turn the laptop back on it has some problems. when i press it i see the screen that shows windows is resuming but then the screen just goes black. the screen is on but it is just black. then i have to hold the power button until it turns off and have to boot it up from the beginning. this only happens when i try to resume from sleep mode. does not happen if its shutdown and then i boot it up. i tried reinstalling the video card drivers several times and nothing. i never had that issue in XP. what can be done about this? thanks

A:laptop does not resume from sleep mode

Check the bios, see if you can change the type of sleep state it uses, see if the behavior continues.

Also what bios version is installed? if it is lower than A09, then there was a bios update for the ATI video, latest bios version is A17, which will include the ATI update. No guarantee this will fix the issue since Dell never certified the E1505 for W7.




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I have a Dell Studio 17 laptop running Windows 7 Home premium 32 bit
It was an upgrade from Microsoft as an OEM product to replace the original Dell Vista OEM OS

The laptop is 3 years old.

Whenever the system is pout into sleep or hibernation, or when the lid id closed, it does not enter sleep mode, but crashed. On restarting the usual error message ststing that windows did not shut down correctly is displayed.

A:BSOD when laptop is put into sleep mode

These were all related to a driver taking too long to respond. Best bet is that in your case it is Norton that is the culprit. Also of note, one crash was directly related to your VMNetSrv.sys
I would remove and replace Norton at least to test and update the below old drivers.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

Norton 360 How to uninstall

Old drivers


pfc.sys 9/19/2003 7:45:46 PM
dne2000.sys 1/24/2007 3:17:24 AM
VMNetSrv.sys 1/24/2007 8:05:29 AM
CVPNDRVA.sys 4/3/2007 8:17:07 PM
rimsptsk.sys 7/29/2007 9:42:56 PM
rixdptsk.sys 7/29/2007 10:54:01 PM
itecir.sys 12/18/2007 5:12:11 AM
dfmirage.sys 1/11/2008 5:03:51 PM
rimmptsk.sys 2/15/2008 5:01:16 AM
adfs.SYS 8/14/2008 10:57:15 AM
OA001Ufd.sys 3/6/2009 3:30:08 AM
OA001Vid.sys 3/8/2009 8:57:13 PM
bcmwl6.sys 3/26/2009 8:58:48 PM
vmm.sys 5/15/2009 8:27:51 AM
stwrt.sys 6/29/2009 1:51:26 PM
IntcHdmi.sys 7/10/2009 9:44:50 AM

How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardwar... Read more

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My laptop only charges when in sleep mode or when switched off. I have tested my charger properly and it is fine. When I charge my laptop when it is on, the charging area goes orange for a few seconds then white which is what should only happen when your laptop is fully charged. However my laptop does this even with 8% of battery left. It seems like the laptop always thinks it's fully charged when on. How do I fix this?

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i purchased a 2nd hand laptop recently and when it arrived i booted it up to check it out but, i plugged in the cable and turned it on, the fans started and lights came on but the screen was blank there appears to be a light on the laptop that is next to
the sleep symbol, so i assume that the Laptop wakes up in sleep mode for some reason, i found a temporary solution by taking out the battery and putting it back in, that seems to resolve it.  the laptop is an MSI CX705MX, i was told the battery holds
a charge but every time the cable is unplugged the laptop seems to go back into sleep mode, as it appears to still be running but the screen is blank.
it is running window 7 Home Premium.
the System appears to have had a fresh install 

Any help or ideas would really help thanks

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My laptop, ProBook 450 G2 goes into sleep mode even tho power settings set to never. The operating system is Windows 7 Professional.  I had a Microsoft tech check it. I also had HP tech check it. They both said it was a hardware problem. I sent it to HP to be serviced and they replaced the system board and said they tested it. When I got it back, it went into sleep mode again. I left my laptop for about 15 minutes and when I came back it was in sleep mode. This always happens after the laptop has been left for about 15 minutes.Does anybody have a solution?????????????

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A:my laptop, ProBook 450 G2 Go goes into sleep mode even tho p...

I sent my laptop into HP repair. They replaced mother board and some cables, but that did not solve problem. They finally replaced the Windows 7 operating system. Basically they gave me a new system. I spent 3 days updating windows with all the updates and then re-loading my programs. What a mess!

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Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.

Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work. ASSISTANCE MUCH APPRECIATED

Asus X555LA
Windows 10 Home
Intel(R) HD Graphics Family
BIOS version date 14/08/14

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Hi, I'm new here so I hope I don't leave important stuff out.

My Laptop is an HP 2000 Notebook PC, 64bit, 3GB RAM

I recently spilled water on my laptop around the speaker areas, power buttons, and upper key rows. The keyboard is working now, but one thing I noticed is that my laptop will not stay in sleep mode. I will press the button, and not even 2 seconds later it turns on again.

I don't know if there is something inside that got messed up, or if there are still parts that are wet. Now, it would make sense for me to rule out anything else it could be, but this only started happening after it got wet. I have searched on google for this and have found nothing similar.

Any help is appreciated, and I will provide more info if needed :-)
edit: I have found something else that is strange. When my battery died, upon start up the machine created a loud "alarm" type noise that was constant for a few seconds before booting up. This also happened when I brought it out of hibernation since I couldn't put it to sleep

A:HP Laptop will not stay in sleep mode

If the laptop is not fully dried out while unplugged, battery removed and power drained by holding the power button, then you may have a short as soon as the water shifts. After doing those things I would turn it upside down carefully and blow a hair dryer on low heat but high fan speed on the keys area.

As to sleep mode problems, these are almost always caused by display driver so update it now by enabling Automatically deliver drivers via Windows Update (Step 3) then installing all Important and Optional Windows Updates. If no newer display driver is provided along with the critical patches needed to make your hardware and software work better, check on the HP Support Downloads webpage for your model.

Other Sleep Mode Problems - Vista Forums cover almost everything to be gone over.

Keep in mind that HP is the worst in the industry for bloatware and useless duplicate utiltiies that interfere with better versions built into WIn7. So if you haven't already I'd consider a Clean Reinstall Windows 7 to go from worst to best if you follow the steps closely and stick with only the tools and methods given.

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Dell laptop with Windows 10 suddenly will not wake up out of sleep mode, nor hibernate mode.  Goes into sleep mode fine but no buttons will wake it up, and pressing the power button will only shut it down, so it must be rebooted.

Unit is Inspiron 3521 from Dell, upgraded with Windows 10 from Microsoft.

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Okay, so i installed Windows vista home premium 32 bit and on my laptop will not use sleep mode or hybernation, I even formated it again to see if there was a problem. When i go to close the lid it shuts down or if i go to start menu and go to sleep it shuts down. Same goes with the power button. I went through power options and still nothing. Ideas please?

A:Laptop won't enter sleep mode

1. In the command prompt type "powercfg -h on" (with no quotes)

2. Press Windows Key and R to bring up the Run Dialog box and type "powercfg -h on" (with no quotes)

Tell me if that fixed ur problem.

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Good evening everyone. Last night I were typing on Microsoft Word then decided to put the laptop in sleep mode as I'm hungry and will continue to do my school assignment later. After ate my dinner, I lie down on bed due to feeling full. When I woke up today, I realized that I forgot to do the assignment and shut down the laptop. Is it dangerous to the health of the battery and other hardware? How about using the laptop while charging?

A:I accidentally put the laptop in sleep mode for more than 1 ...

Hi: It is not dangerous to the battery, but it will cause it to slowly discharge, just not as fast as if you were running the notebook. You can use the laptop while it is charging.  It will just take a bit longer to fully charge then if the notebook was off. Please have a look at this HP guide to getting the most out of your battery... http://support.hp.com/us-en/document/c00596784

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I usually put my computer in sleep mode if I'll only be a few hours away and I rarely turn it off. Maybe once a week. However, lately it hasn't wanted to go on Sleep mode. Well, the screen goes dark, but I can still hear the fans running. I know Sleep mode leaves things running, but this is too much. Last time, my computer was burning up. I suspect it's hardware issues, but I wanted to take a crack at it here.

There are also other moments in which it is on Sleep mode and I try to wake it up again. I can hear the fans but the screen is lighting up. Sometimes I have to close the lid and open it again for the screen to light up. Would appreciate any help, please and thank you.

EDIT: The first issue doesn't happen often, but it's been happening a few times lately and I have to force quit (pressing the Power button) in order to power it off. Then I turn it on again and everything's loading up again. I just installed some Windows Updates just in case.

A:Laptop not accepting Sleep mode.

I think it's the video card fan. Modern video cards, fan speed is controlled by the video driver. Windows Safe Mode doesn't load the video driver, so the fan runs.

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When I'm idle for several minutes my laptop will go to sleep by itself

power settings are all switched to never (never go to sleep, never dim screen etc)

Screensaver set to none with maximum possible waiting time

battery is full with charger plugged in


A:Laptop keeps going into sleep mode despite settings

There is a search box at the top right corner of this forum. Type this into it, "Laptop keeps going into sleep mode despite settings" see if any of the results help.

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My laptop (Toshiba) will not come out of sleep mode at all. I also cannot get it to shut down by pressing the power button and holding it down. There is no external battery to remove. There is no specific sleep button on the keyboard. HELP ME PLEASE!

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Hello everyone!

I'm not sure that this thread is in right place, if not, moderator move it to the right place.

I want to make contact with another laptop with TeamViewer, BUT I want either monitor will go in sleep mode with black screen OR the lid of the monitor will be closed AND I want to work with that laptop. Something like the desktop monitor when you turn off the monitor with power on/off button I can work on this desktop PC. Is it there any solution for that, please!

A:Can the monitor of laptop to go to sleep mode...

Can anybody answer is that possible or not!?

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Obviously the keyboard keypress and/or mouse click can wake it up, but what other things? Mouse movement definitely doesn't wake it up.

I prefer to make it sleep rather than hibernate (hibernation is disabled, to save having a 32GB file saved each time). After choosing Win 7 Start menu then "Sleep", it will happily go into sleep mode. But then sometimes (not all the time), after finally getting to sleep and the fans go off and the illuminated keyboard goes off, it'll wait a second and then wake straight back up and show the windows fast login menu. I have to hold the power button for a second to put it back to sleep. Then it's 50/50 whether it'll wake itself up again. Sometimes I have go through this procedure 3 times to make it go to sleep. On other occasions it'll work first time.

I tried disabling the LAN adaptor's "wake on LAN" but that didn't make any difference.

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