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hp laptop not turning on from sleep mode

Q: hp laptop not turning on from sleep mode

i bought this hp laptop without OS. i installed windows 10. but when i click on sleep option it is not turning on. i have to restart my computer when i click on sleep. my bios are up to date. please tell me a solution

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Preferred Solution: hp laptop not turning on from sleep mode

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


I have a computer running windows 7 32-bit that I am using as an HTPC with WMC. At night when I am done, I push the power button (sleep mode?) on the remote and it puts the computer to sleep. For some reason, the video card fan starts up at full speed at 4:30 in the morning but the computer is still in sleep mode. Can someone tell me what is causing this and can I stop it from happening. The video card is an ati x800xl.

A:videocard fan turning on while in sleep mode

Have you got any scheduled tasks to run at that time?

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I have a weird sleep issue that just started, I've built a new PC, Win7x64 and just noticed this happening. When I put the computer to sleep manually, the machine looks like it goes to sleep, but the fans keep running and it 'sounds on'. If I wake the PC,
then put it right back to sleep, it goes into deep sleep and the fans go off. Nothing I can see is keeping it awake, I have a i5-2500k, Asus P68 deluxe mobo, and it seems to be a repeatable issue. If the PC wakes up by itself to do something, then goes back
to sleep on its own (times out) it goes into deep sleep. It's only when I manually do it that it has the issue. Anyone ever seen this? Thanks!
/curtCurt Kessler Franklin Loan Center

A:Windows 7 Sleep mode not turning off fan

I think it does have something to do with the ASUS AI software, although I have it set for maximum power savings...their tools are, well, badly designed and very difficult to navigate. Have been tinkering in here to see if I can get it to stop.
Also, I have the machine connected to a Windows Home Server 2011, this may also be the cause, the Launchpad app seems to like to hold open connections. Am still fiddling with each app, have stripped out most of what is always running to see what may
be causing this.Curt Kessler Franklin Loan Center

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My Dell 530s running Vista Home Premium is turning off after it goes into sleep mode. Dell techs say I need to reinstall Vista, which I don't want to do. Any thoughts.

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Hi guys,

Recently purchased a refurbished PC (last week) and have come across my first BSODs. Sorry i don't know the code of the first BSOD but the second one is the following:

BCCode: 1000007e
BCP2: FFFFF8800562914C
BCP3: FFFFF8800335B3E8
BCP4: FFFFF8800335AC40
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Basically what happened is, i was using Sony Vegas (a video editing software), put the computer to sleep (for around 10mins i think) and when i turned it back on i was instantly met with the BSOD. I really don't have any more info to divulge than that.

I constantly use sleep mode and the majority of the time it turns on totally fine, the BSOD has only happened twice (yesterday and the day before). Since yesterday i have had it in sleep mode numerous times and have had no problem.


Processor Intel? Core? i7-2600 (3.40 Ghz, 8 MB Cache)
Operating System Windows 7 Home Premium 64bit
Graphics card AMD HD6670
2GB dedicated memory
Hard drive 2 TB

Sorry not sure how old the hardware is, as i said above i bought a refurb.

Reports attached.

All help much appreciated, thanks.

Edit: I'm not entirely sure but it's also worth mentioning that the first BSOD i think occurred on the same day that i installed a load of windows updates. Not sure if that has any significance, but thought i'd throw that in there.

A:BSOD instantly after turning on from sleep mode


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Hi guys,

Recently purchased a refurbished PC (last week) and have come across my first BSOD. I'm really hoping it's just a one off and not a sign of things to come. Sorry i don't know the code of the BSOD.

Basically what happened is, i was using Sony Vegas (a video editing software), put the computer to sleep (for around 10mins i think) and when i turned it back on i was instantly met with the BSOD. I really don't have any more info to divulge than that.

I've been told my PSU is underpowered for this machine (405w) and i am currently in the process of purchasing a 650w PSU. Just throwing that out there, not sure if that has anything to do with the BSOD.


Processor Intel? Core? i7-2600
Operating System Windows 7 Home Premium 64bit

Sorry not sure how old the hardware is, as i said above i bought a refurb.

All help much appreciated, thanks.

A:BSOD instantly after turning on from sleep mode

I still see some remnants of Kaspersky on your system: Removal tool for Kaspersky Lab products may be necessary.

Take care of Kaspersky first. Having remnants of security software can cause many different crash errors because it will cause conflicts with current security software.

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A couple of weeks ago I turned off having Windows to automatically install updates. I did that because there was an update that would not install. Every time I restarted my computer after a few minutes I would get a notice to shut down. I think it was an update about my graphics card.
So For a couple of days my computer has shut itself down while in sleep mode. It evidently takes quite a while for this to happen because often I put it to sleep during the day and it doesn't happen then.
I am attaching a Speccy snapshot and a minitoolbox text. I don't know if these are needed but I just searched the forums and see where they're often asked for. I would appreciate any help and thank you. 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Helen (administrator) on 20-01-2018 at 14:31:04
Running from "M:\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: EP45-UD3P Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (01/20/2018 02:06:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: wlmail.exe, version: 14.0.8117.416, time stamp: 0x4bc9368e
Faulting module name: dragonlog.dll, version:, time stamp: 0x55d8b0... Read more

A:My computer is turning off while in sleep mode, Windows 7

Have you changed all the settings back to -0- out all times for sleep ETC?  Worth a try then reboot and reset to see if it clears things up.

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Hi. After 2 years, I have a problem when my Windows 7 computer goes into Sleep Mode. For the past 2 years, everything would shut off and not restart until I moved the mouse or hit a key on the keyboard. In the past month, though, the case fans and CPU fan will come on and then go off intermittently during Sleep Mode. I would guess maybe 4 times an hour.

I've tried disconnecting Bluetooth, cleaning the motherboard, getting a new cpu heatsink/fan, etc. The temperatures now after upgrading the heatsink are around 80F for both CPU and motherboard. I wasn't sure if has something to do with the GWX upgrade notification. In the Shut Down menu, I have a Shield saying there are updates to be installed on shut down. It is there no matter how many times I restart or shut down.

I have tried messing with Power Options too but not sure what to do? Is it a motherboard problem or something to do with this upgrade or something else?

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Hi Brink

I'm having a problem with my notebook. It keeps turning display off after idle for 2 or 3 minutes and going into sleep mode around five minutes after that. I did change and set power system in control panel many times but it did not work. I'm runing on Window 7 home basic 64 bit. I'm hoping you could help me on this. Thank you in advance.

A:My Dell Notebook keep turning display off and going into sleep mode.

Hello Taey, and welcome to Seven Forums.

While changing the advanced power plan settings, double check to make sure that your default power plan is still selected. It's a bit to easy to change it by mistake and not notice it. In addition, double check your Battery settings to see if the percentage levels may be set to cause this by mistake.

Hope this helps for now.

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I just reinstalled my OS and drivers and such and I can't stop my desktop from going into sleep mode. I went to power options and turned the sleep and hibernate values to 'never' but it keeps happening. Any fixes?

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hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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* Sony Vaio VGN-FE41S, Vista Home Premium Edition pre-installed, have disk to reinstall/upgrade too *

This is a really, really annoying problem - after resuming from sleep or hibernation mode the resolution reverts back to 1024 x 600 from 1280 x 800 pixels - and has to be changed back manually every time!

The only way I can currently get round it is to enable 'password on wakeup' in advanced power options. Though I dont have an account password, it keeps the resolution the same, so I have to click on my account pic when resume from sleep or hibernate.

Please help! Any advice/solution is greatly appreciated!

Thanks in advance,


A:SONY VAIO VGN-FE41S >> resolution changes after turning on from sleep mode << ????

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Whenever I try to access the internet on my home network, the airplane mode turns on. I have gone to setting and turned off airplane maode. I then restart the computer and it does the saame. I am unable to make permanent chages for my options. HELP please.

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I am working on a Toshiba L750 laptop with Windows 7, it was booting to the desktop for a few seconds and then turning off, if I boot into safe mode it works fine. Thinking it was software related I am in the process of reloading the software using the recovery partition software but it seems to be now doing the same now it loading the various programs on top of windows.
Any suggestions gladly received.

A:Toshiba laptop turning off but OK when in safe mode.

I would suspect the graphic card driver, or that the screen resolution is set too high.
Safe mode boots the pc with the minimum, but working MS drivers.
You could try safe mode, then device manager, and uninstall the graphic card driver. Then do a normal boot .
Windows should fall back to a reliable MS driver running in SVGA mode, or just above that. It should be stable.
I would also run 'sfc /scannow', to try to correct any simple Windows O/S problems.
Best source for the drivers would be Toshiba's site.
( Of course it could also be overheating but not if it's fine in safe mode.)

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Iv had my hp laptop for 2-3 years now, its got windows 10, and just a few weeks ago it started going into sleep mode randomly and then i'd have to wait for it before i could turn it back on. Sleep and hibernation is both disabled on my laptop, and it cant
be overheating because it will happen sometimes even though my laptop has been of for a few days. I'll be on my laptop for say 15 minutes and then it will go off, but if i then turn it back on, it wont last 15 seconds before going off again! usually i have
to leave it a couple of weeks before i can actually use it again. I thought it might have been because of the amount of files and applications i had on my laptop but i deleted most of them and it keeps happening. I'd like to avoid reinstalling windows and
loosing all my work.
Im not sure if it could be related or not, but something happened to the charging port of my laptop and now even when its plugged in the charge doesnt go up, but it doesnt go down either, so i have to keep it on constant charge. Also, if you put any slight
kind of pressure around the keyboard/bottom of the laptop, then it will shut down completely and restart.
I do have insurance on my laptop and could just take it back to the store but i'd prefer not to be without it for the weeks it'd take to fix it. 
Thanks to anyone that can help

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my laptop goes in to sleep mode every 5 seconds it doesen't matter if i am taking a brake for a second how can i correct this so i can keep the laptop on for as long as i need it for without it going in to sleep mode

A:laptop goes in to sleep mode


5 seconds ?? sure that's not an exageration?

Anyway go into power options in control panel, have a look in there, there are some options about sleep mode and hibernation, oh and go into the BIOS theres some settings (usually) along the same lines...


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Hello EightForums, I'm new here so please be easy on me :P
Alright so I installed Windows 8 the other day (a clean install from ISO and a legitimate copy). Everything has been running very well with the exception of one thing. When I close the lid of my laptop it goes into hibernation mode rather than sleep, I had no problem with this in Windows 7 and have tried to change it in the power options. I have tried setting them to default settings, this is basically a clean install so I don't think anything is preventing it from going to sleep. I've googled it, but I cannot find a suitable solution for me.
I really appreciate any help you guys can give me, thanks.

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Hi ,
I am using xps 15 and I am facing this issue . My laptop keeps going into sleep mode . I have even changed the power settings and have put sleep option to ?never ? but it goes into sleep mode intermittently while i am using it . Kindly help me resolve the issue

A:Laptop keeps going to sleep mode

Please list exact Dell model number and version of windows. Ex; Dell XPS 9560 windows 10
If you don't know, type msinfo32 onto the search box and then stroll down to System Model.

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Hi - Just installed Win10 on my 4 yr old HP G60535D. Now I have have to re-boot everytime I shut the lid. Played around with power settings, etc etc but no love. When I first open the lid, I can hear the computer running, a slight mechanical burp of some sort, then nothing...totally blank screen. I have to hold the power button down to shut it off, then re-boot. A 1st world problem for sure, but kind of irritating. Any suggestions?
Thanks in advance!

A:HP laptop sleep mode

Try shutting it down by
Right click the start button
Then Scroll to Shut down and sign out
Then click >
That will bring up 4 options
Then click SHUT DOWN

That is the way I do it
As the way you seem to do it you are only putting it to sleep

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Hi, for a long whle now I have noticed that my laptop just goes inot sleep/hibernation mode even when I am actively using it !! All of the battery / power setting are set that it does not do this until 3 hours of inactivity.  I contacted HP under warranty and was advised that the BIOS needing updating, which  they did on line for me at the time.  It still does it and is really awkward at times.  What suggestions can anyone offer please?

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I have a Sony Vaio VPCEB32FM Windows 7 Home Premium 64 bit.
I thought all of my problems were gone, but whenever I try put the computer into sleep mode with any button (the power button or from the start circle), it just turns black and won't go into sleep mode. The power button stays green instead of turning orange (sleep mode).
Any help? Could it be a driver problem?
Please don't suggest going into the Vaio Control Center, because that program doesn't work and always crashes.

A:Laptop won't go into sleep mode

I'm currently having the same issue with my 42FM Windows 7 Home Premium 64 bit machine. I also cannot get the Vaio Control Center / Vaio Care to work either. Have you ever found a solution to this?

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Hello all fellow techies,
I have just done two fresh installs on this SONY VAIO VGN-NS110e laptop and with Windows Vista Premium, but I can not get this laptop to go into safe mode!

When I press Start, and go to the shut down area, the word Sleep is greyed out.
I have installed most of the drivers off the sony website and I can not get it.
When I press the Power button while the computer is on (which usually sends it to safe mode), the computer brings up a screen that says the battery is not working properly and this will not ever go away until I reformat again. I know the battery is working properly there is just a driver or something I am missing.

How do I let this laptop "know" it's a laptop?
I am just trying to update the bios now

A:Solved: Laptop won't go into sleep mode!!

I solved this,
It took a couple vista updates in the end, thanks.

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*My Laptop goes into Hybernate/sleep mode and will not wake up. I have to hold the power button till it powers down and then turn it on again. This can't be good for the computer. I have tried changing the sleep settings with no luck. I also have gone into "Edit Plan Settings" and clicked on "Restore default settings for this plan" as well as every other plan.

I just updated my laptop to 7 from vista 2 days ago. (today is 1/26/10)

*Also norton refuses to open up, I talked to a tech via chat message and did a remote session and it started to work last night-but this morning when I came in to turn on the laptop, and tried Norton it refuses to open again. It also has a notice saying I need to update it, when I go through the updat process it says it is up to date.

I dont know all the specs on my computer, but if you tell me how to get the specs I will post them.

I have a Toshiba Satellite Laptop M505-4945, it came with Vista when I purchased it then I got windows 7 in the mail as a free upgrade.

I'm no computer Tech, but I am a fast learner.



A:Laptop goes to Sleep mode -after W7 upgrade

Welcome to the Forum, Genesis

I found this for a start:

Annoyances-Resolved: SOLVED: Windows Vista Sleep Problem, Laptop Not Waking Up

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Obviously the keyboard keypress and/or mouse click can wake it up, but what other things? Mouse movement definitely doesn't wake it up.

I prefer to make it sleep rather than hibernate (hibernation is disabled, to save having a 32GB file saved each time). After choosing Win 7 Start menu then "Sleep", it will happily go into sleep mode. But then sometimes (not all the time), after finally getting to sleep and the fans go off and the illuminated keyboard goes off, it'll wait a second and then wake straight back up and show the windows fast login menu. I have to hold the power button for a second to put it back to sleep. Then it's 50/50 whether it'll wake itself up again. Sometimes I have go through this procedure 3 times to make it go to sleep. On other occasions it'll work first time.

I tried disabling the LAN adaptor's "wake on LAN" but that didn't make any difference.

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Laptop does not wake up from sleep when either power button, keyboard buttons or mouse touchpad are pressed. A forced reboot is always required. HDD light off, monitor stays black and battery light and fan still on.

Have had this problem for over a week since downloading and using Advanced SystemCare and Driver Booster. Once the problem occured I uninstalled them but nothing changed. Also there was a few recent windows updates at beginning of March but haven't read anywhere that they are causing similar problems. Have tried the obvious fixes but nothing seems to work. ASSISTANCE MUCH APPRECIATED

Asus X555LA
Windows 10 Home
Intel(R) HD Graphics Family
BIOS version date 14/08/14

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My asus laptop keeps shuting down and goes into black screen and closes programs some time 1 min some times 5 never know have changed sleep timeout but nothing works. Very frustrating

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About a few hours ago, I folded my laptop shut to put it into sleep mode. I left the room for a bit, and came back to notice that I could still hear the fans running. The power light wasn't pulsing to indicate the computer was asleep, either. When I opened the computer, the screen wouldn't turn on, and the computer wouldn't respond to anything I did. All I could was do a force shut down and restart. I've had to do this three times now-the computer refuses to go fully into sleep mode. The only thing I suspect may be the culprit may be the updates I installed today.
Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2398632)
Security Update for Microsoft Office 2003 (KB2288613)
Update for Microsoft Office 2010 (KB2077208)
Windows Malicious Software Removal Tool x64 - September 2010 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB2347290)
Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family
Does anyone know what the issue may be here?

A:Laptop locks up in mid-sleep mode

Uninstall them and see if sleep mode works again. If so, reinstall them one at a time until it breaks, then don't install that update.


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I have a dell E1505 that originally came with XP media center edition. I purchased windows 7 home premium and did a clean install of it. everything works fine except for 1 issue. when i press the power button, the laptop goes to sleep like it should. but later when i press the power button again to turn the laptop back on it has some problems. when i press it i see the screen that shows windows is resuming but then the screen just goes black. the screen is on but it is just black. then i have to hold the power button until it turns off and have to boot it up from the beginning. this only happens when i try to resume from sleep mode. does not happen if its shutdown and then i boot it up. i tried reinstalling the video card drivers several times and nothing. i never had that issue in XP. what can be done about this? thanks

A:laptop does not resume from sleep mode

Check the bios, see if you can change the type of sleep state it uses, see if the behavior continues.

Also what bios version is installed? if it is lower than A09, then there was a bios update for the ATI video, latest bios version is A17, which will include the ATI update. No guarantee this will fix the issue since Dell never certified the E1505 for W7.




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Hi all first time poster,
So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
What I have tried:
Changing all of the advanced power options
Resetting my laptop (to before the issue started occurring)
Restoring my laptop to factory settings
Redownloading windows 10
Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
Updating the drivers that were suggested on the windows eight forums
Downloading the chipset driver from Asus
Downloading the ACHI Link Power Management and trying all the settings

What I've done in the command prompt:
sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
I also tried the chkdsk command but there were no problems found

When I started noticing the problem:
After I downloaded VMware's player and created a virtual computer with Ubuntu

I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!

A:Laptop shuts down when put into sleep mode

Hi mtmyj79,

I'm very sorry for the delay, there aren't many people in this section.
As this problem isn't a bluescreen, it normally is moved to the right section.
Are you still requiring help?

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Good evening everyone. Last night I were typing on Microsoft Word then decided to put the laptop in sleep mode as I'm hungry and will continue to do my school assignment later. After ate my dinner, I lie down on bed due to feeling full. When I woke up today, I realized that I forgot to do the assignment and shut down the laptop. Is it dangerous to the health of the battery and other hardware? How about using the laptop while charging?

A:I accidentally put the laptop in sleep mode for more than 1 ...

Hi: It is not dangerous to the battery, but it will cause it to slowly discharge, just not as fast as if you were running the notebook. You can use the laptop while it is charging.  It will just take a bit longer to fully charge then if the notebook was off. Please have a look at this HP guide to getting the most out of your battery... http://support.hp.com/us-en/document/c00596784

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Sleep mode crash
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3948 Mb
Graphics Card: ATI Mobility Radeon HD 5400 Series, 1024 Mb
Hard Drives: C: Total - 152617 MB, Free - 78668 MB; D: Total - 442862 MB, Free - 142706 MB;
Motherboard: ASUSTeK Computer Inc. , K52Jr, 1.0 , BSN12345678901234567
Antivirus: ESET Smart Security 4.2, Updated and Enabled
My computer crashes everytime it goes into sleep or hibernation. Any help would be great.

A:Laptop crashes on sleep mode

I reloaded a laptop recently and had the same problem. Turned out the windows disc loaded windows drivers instead of the brand name drivers.. I manually replaced them all and the problem was solved

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Sleep and hibernate modes don't work on my laptop.

What happens is when the laptop goes to sleep the screen goes black, it shuts down basically, but I can still hear the cooling fan spinning and my HDD working. The laptop becomes completely unresponsive, I can't get it out of sleep. I either have to hold the power button to force it to shut down or it simply powers down on its own after some time, maybe 20-30 minutes(with out the battery being completely drained). When I turn it on, during the booting it tells me that windows did not shut down correctly.

It happens whenever I try to make it sleep through Start or when I close the lid. I made a custom power plan so it doesn't go to sleep at all to avoid this problem when I go afk for a while. Though it's really annoying because when I take my laptop to university I have to turn it on and shut it down after every use. I can't close the lid or it will make the laptop enter sleep and then the problem will happen. This lengthens the time before I can start using my laptop and the time before I can close it because there is no standby mode.

I doubt this is a problem with power settings. Hybrid sleep is off and every other settings seems to be properly selected.

I don't know if this is a driver issue. I keep my video card's drives up to date. So the problem should had eventually went away after an install of a new one. Could be my LAN driver and my wireless card does loose connection and have issues with it's drivers not working... Read more

A:Laptop becomes unresponsive in sleep mode

A few things to test out:

How does it behave if you disable sleep and use only hibernate ?

Test memory > RAM - Test with Memtest86+

Run SFC > SFC /SCANNOW Command - System File Checker

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Just recently, I noticed that my Yoga 710-11ISK Laptop (ideapad) is not entering sleep mode. When I select the sleep option, the laptop screen goes black for a moment before the start up menu appears. This is causing my battery to deplete pretty rapidly, especially since the only way I am able to turn it off is holding down the power button. Spring semester is starting soon so I really hope I can get this resolved before then. Any help would be awesome, thank you.

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My Inspiron N5110 laptop has a weird issue.
At very rare times, my laptop shuts down after I put it on sleep mode.
I know when it's happening because the power light doesn't flash.
When I turn it on again I receive the Windows message that has recovered from an unexpected shutdown.
As far as I remember it happened 4-5 times.
All of the times I only had Firefox (with lots of tabs) running and nothing else.
By the way, my laptop had other issues in the past including, problems in the fan, -and since the day I bought it-, it had speakers and hard disk problems.
I got these parts replaced and they seem to be running in diagnostics with no errors (except for the fan which still makes weird loud noises, might have to replace it again).
If this also helps, my laptop is always plugged in.
It's very important for me to get it fixed because I am a student and don't want to lose anything important.
Thank you in advance.

A:Laptop Shuts Down while on Sleep mode

Hi Nevol,
You may uninstall and reinstall the display drivers and update the system BIOS. For BIOS updates please refer to the link: http://dell.to/1eYigyq.
Please share the operating system installed and paste the screenshot of ‘Device Manager’ with ‘Display Adapters’ expended.
Keep me posted with the information. I will be glad to assist you.

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My laptop only charges when in sleep mode or when switched off. I have tested my charger properly and it is fine. When I charge my laptop when it is on, the charging area goes orange for a few seconds then white which is what should only happen when your laptop is fully charged. However my laptop does this even with 8% of battery left. It seems like the laptop always thinks it's fully charged when on. How do I fix this?

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When I attempt to wake my Windows 8 laptop from sleep mode, the computer restarts due to a crash. I used WhoCrashed to identify the problem and it says the following:
crash dump file: C:\Windows\Minidump\082313-67018-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x5A440)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004EBA060, 0xFFFFF80199A07770, 0xFFFFFA800AC6BE10)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
How can I fix this problem so that I can put my laptop into sleep mode?

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Okay, so i installed Windows vista home premium 32 bit and on my laptop will not use sleep mode or hybernation, I even formated it again to see if there was a problem. When i go to close the lid it shuts down or if i go to start menu and go to sleep it shuts down. Same goes with the power button. I went through power options and still nothing. Ideas please?

A:Laptop won't enter sleep mode

1. In the command prompt type "powercfg -h on" (with no quotes)

2. Press Windows Key and R to bring up the Run Dialog box and type "powercfg -h on" (with no quotes)

Tell me if that fixed ur problem.

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I usually put my computer in sleep mode if I'll only be a few hours away and I rarely turn it off. Maybe once a week. However, lately it hasn't wanted to go on Sleep mode. Well, the screen goes dark, but I can still hear the fans running. I know Sleep mode leaves things running, but this is too much. Last time, my computer was burning up. I suspect it's hardware issues, but I wanted to take a crack at it here.

There are also other moments in which it is on Sleep mode and I try to wake it up again. I can hear the fans but the screen is lighting up. Sometimes I have to close the lid and open it again for the screen to light up. Would appreciate any help, please and thank you.

EDIT: The first issue doesn't happen often, but it's been happening a few times lately and I have to force quit (pressing the Power button) in order to power it off. Then I turn it on again and everything's loading up again. I just installed some Windows Updates just in case.

A:Laptop not accepting Sleep mode.

I think it's the video card fan. Modern video cards, fan speed is controlled by the video driver. Windows Safe Mode doesn't load the video driver, so the fan runs.

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I have a Dell inspiron 15 3000 series, with windows 10 installed on. When it goes to sleep, the laptop automatically shut down. when i press the power button it does not go on instantly. i have to press it several times or long press the power button for it to go on.
please advice

A:laptop shuts down by itself when in sleep mode

Thank you for writing to us!
Kindly follow the following steps:
Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
 b. On the Select a power plan page, click Change plan settings under the selected plan.
c. On the Change settings for the plan page, click Change advanced power settings.
d. On the Advanced settings tab, expand Power buttons and lid, click on Power button action.
e. Click on Setting, select the option Sleep.f. Click on Ok.
Refer the section ‘Can I change what happens when I click the Power button on my computer’ in the below link:
Turn off a computer: frequently asked questions:http://windows.microsoft.com/en-US/windows-vista/Turn-off-a-computer-frequently-asked-questions

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Hi all.

Over the last week, my laptop has started to occasionally crash and switch off when it's in sleep mode - after this happens, it won't turn on when the power button is pushed, it'll only work again when it's plugged in. Once it's switched on again I get the black screen that tells me it wasn't shut down properly. I've followed several of the suggestions I've seen on various threads (the power settings upon closing lid are set at 'sleep', hybrid sleep is switched off, I keep it well ventilated, the drivers and BIOS are updated) and still it happens. I haven't done anything significantly different on the laptop, no new installations or updates that I can remember, it runs perfectly fine on battery power when it's awake, nothing else at all seems wrong. I only updated drivers and BIOS etc. after the first few times this happened.

I'm sure it's significant that the laptop is usually fine in sleep mode (even on battery power) and wakes up properly if it's been sat still in one place, and it only seems to crash while I'm moving it i.e. the power light is on when I pick the laptop up, I carry it to another room, set it down and the light has gone off. Also, in one instance after moving it I successfully woke the laptop from sleep, went to plug it in, and when I looked it again it had turned off.

It's still under warranty for another 60 days so I plan to take it in to be checked (I'm not smart enough to start taking apart a laptop, much less actually understand how to fix ... Read more

A:Laptop crashes during sleep mode

its a dell....'nuff said!

haha sorry couldn't resist!

more than likely the issue is a faulty harddrive does it knock off when you carry it normally? as in not in sleep mode?
best to just take it in and get a tech to explain it to you since its under warrenty, seems like an unusual problem only thing i can think of is a fragile drive
good luck and hopefully they will fix it or at least replace it.

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When I'm idle for several minutes my laptop will go to sleep by itself

power settings are all switched to never (never go to sleep, never dim screen etc)

Screensaver set to none with maximum possible waiting time

battery is full with charger plugged in


A:Laptop keeps going into sleep mode despite settings

There is a search box at the top right corner of this forum. Type this into it, "Laptop keeps going into sleep mode despite settings" see if any of the results help.

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Whenever I go out to lunch (I am usally gone for an hour), I come back to a BSOD because my laptop goes into sleep mode. I ran chkdsk /f and it said no errors were found. I looked in the Windows directory and i do not have a Minidump file in there. I have a Lenovo ThinkPad T440. Any thoughts/assistance is greatly appreciated.


A:get BSOD after laptop goes into sleep mode

Please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a report here.

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Hi i have toshiba satellite p200, and this problem has just started occuring recently. Whether i shut the cover of my laptop or manually go to start and put it to sleep i can not get it to wake. After it puts itself to sleep "successfuly" i can hit every key on the key board or tap on the mouse pad and all it will do is start up to a black screen and stay there.... nothing else happens. its not a major problem just an annoying one it would just be nice to be able to shut my laptop when i leave for class and open when i return and have it wake up.

if any one can help please do ... microsofts help page didnt help and toshibas didnt either

A:Cant wake laptop from sleep mode

You mean STAND BY mode? It cannot wake up from STAND BY? Can you recall when this started?

If this is my case, I would definitely start with updating the chipset and video drivers (from Toshiba website) if this does not help, I will test my RAM and hard drive for any hardware errors. If hardware checks out OK, then I will surely consider fresh install of Vista. But then again, this is just my two cents.

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Dell laptop with Windows 10 suddenly will not wake up out of sleep mode, nor hibernate mode.  Goes into sleep mode fine but no buttons will wake it up, and pressing the power button will only shut it down, so it must be rebooted.

Unit is Inspiron 3521 from Dell, upgraded with Windows 10 from Microsoft.

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I had a problem with my laptop trying to recover from hibernate mode ("Your computer can't come out of hibernation. Status 0xc000009a") and on researching the issue I decided the hiberfil.sys file was probably corrupted.

So I used command prompt and typed "powercfg -h off" then did a disk cleanup (using CCleaner) then defragged the drive. Rebooted. Then re-enabled hibernate by typing "powercfg -h on".

Made sure all my power management settings were correct, and I had it set to hibernate when I close the lid of my laptop- but it goes into sleep mode.

Any ideas?

A:Laptop goes into Sleep mode, not Hibernate

I suggest opening a command prompt and running powercfg -availablesleepstates.

Make sure hibernate is not one of the unavailable options.

You can also try toggling the settings. Switch the lid close action to sleep, and then turn it back to hibernate.

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