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Unable to run certain programs, unable to run RootRepeal

Q: Unable to run certain programs, unable to run RootRepeal

Machine run very slow periodically.
But Task Manager says things are ok.
Have run anti virus and anti spyware many, many times. Spyware results are minor issues.
Try to run certain games - Battlefield 2 and Battlefield Heroes are main culprits, and PunkBuster bombs out. (exact message is 'pnkbstrB.exe heartbeats stopped')

Have tried to run RootRepeal several times (6+ times, clean re-boot after each try) and it bombs out (internet disconnected, Windows firewall, McAfee, Ad-Aware are all disabled)
So I do not have the requested Ark.txt file

Was trying to run some Graphic Programs a few months ago for a short assignment and that seems to be the time that I started to have issues. Have un-installed all those programs.

DDS (Ver_09-09-29.01) - NTFSx86
Run by byagley at 10:24:29.14 on Wed 10/07/2009
Internet Explorer: 8.0.6001.18813 BrowserJavaVersion: 1.6.0_15
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2047.939 [GMT -7:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
SP: Spybot - Search and Destroy *disabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\Google\Update\\GoogleCrashHandler.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\Raxco\PerfectDiskRx\PD9Engine.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\shstat.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Users\byagley\AppData\Roaming\CBS Interactive\CNET TechTracker\TechTracker.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Electronic Arts\BattleForge\Bootstrapper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\SyncServer.exe
C:\Users\byagley\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Users\byagley\Desktop\dds (1).scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://www.google.com/ie
uDefault_Page_URL = hxxp://www.msn.com
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.3.4501.1418\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
BHO: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.1203.0\msneshellx.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Ask.com Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [Google Update] "c:\users\byagley\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
StartupFolder: c:\users\byagley\appdata\roaming\micros~1\windows\startm~1\programs\startup\cnette~1.lnk - c:\users\byagley\appdata\roaming\cbs interactive\cnet techtracker\TechTracker.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {784797A8-342D-4072-9486-03C8D0F2F0A1} - hxxps://www.battlefieldheroes.com/static/updater/BFHUpdater_4.0.27.0.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
AppInit_DLLs: c:\progra~1\google\go333c~1\GOEC62~1.DLL

================= FIREFOX ===================

FF - ProfilePath -
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-6-6 64160]
R1 RCFOX;SonicWALL IPsec Driver;c:\windows\system32\drivers\RCFOX.SYS [2007-12-5 95104]
R2 cpuz132;cpuz132;c:\windows\system32\drivers\cpuz132_x32.sys [2009-9-29 12672]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 1028432]
R2 PD9Engine;PD9Engine;c:\program files\raxco\perfectdiskrx\PD9Engine.exe [2007-6-18 689680]
R3 EuMusDesignVirtualAudioCableWdm;Virtual Audio Cable (WDM);c:\windows\system32\drivers\vrtaucbl.sys [2009-7-23 50944]
R3 rcvpn;SonicWALL VPN Adapter;c:\windows\system32\drivers\rcvpn.sys [2007-12-5 24876]
R3 ULI526X;ULi M526X 10/100 Ethernet Controller Driver;c:\windows\system32\drivers\ULILAN32.SYS [2006-11-2 30720]
S2 AODService;AODService;c:\program files\amd\overdrive\AODAssist.exe [2009-5-5 124256]
S2 gupdate1c98602302d9f90;Google Update Service (gupdate1c98602302d9f90);c:\program files\google\update\GoogleUpdate.exe [2009-2-3 133104]
S3 dc3d;USBCCGP filter driver (dc3d);c:\windows\system32\drivers\dc3d.sys [2009-1-15 15360]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-10-1 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 GoogleDesktopManager-110408-113106;Google Desktop Manager 5.8.811.4345;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-5-2 30192]
S3 Ph3xIB32;Philips 713x Inbox PCI TV Card;c:\windows\system32\drivers\Ph3xIB32.sys [2007-4-3 1131136]
S3 ULI5261XP;ULi M526X Ethernet NT Driver;c:\windows\system32\drivers\ULILAN51.SYS [2007-12-5 28672]

=============== Created Last 30 ================

2009-10-02 22:34 195,440 -------- c:\windows\system32\MpSigStub.exe
2009-10-02 16:59 <DIR> --d----- c:\programdata\Yahoo! Companion
2009-10-02 16:59 <DIR> --d----- c:\program files\Yahoo!
2009-10-02 16:58 <DIR> --d----- c:\program files\CCleaner
2009-10-01 14:24 54,632 a------- c:\windows\system32\drivers\fssfltr.sys
2009-10-01 14:09 <DIR> --d----- c:\users\byagley\appdata\roaming\CBS Interactive
2009-09-29 20:45 <DIR> --d----- c:\programdata\Real
2009-09-29 20:39 12,672 a------- c:\windows\system32\drivers\cpuz132_x32.sys
2009-09-29 20:39 <DIR> --d----- c:\program files\CPUID
2009-09-29 20:39 <DIR> --d----- c:\program files\Ask.com
2009-09-29 11:19 2,146,304 a------- c:\windows\system32\GPhotos.scr
2009-09-26 16:42 <DIR> --d----- c:\users\byagley\CBEST
2009-09-25 15:39 <DIR> --d----- c:\program files\iPod
2009-09-20 07:39 <DIR> --d----- c:\users\byagley\appdata\roaming\LimeWire
2009-09-20 07:36 <DIR> --d----- c:\program files\LimeWire
2009-09-13 17:28 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-09-13 17:28 26,600 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-09-13 17:27 <DIR> --d----- c:\programdata\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-13 17:27 <DIR> --d----- c:\progra~2\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-12 22:25 139,072 a------- c:\windows\system32\drivers\PnkBstrK.sys
2009-09-12 22:25 189,672 a------- c:\windows\system32\PnkBstrB.exe
2009-09-12 22:25 794,408 a------- c:\windows\system32\pbsvc (5).exe
2009-09-12 20:50 <DIR> --d----- c:\program files\Trend Micro
2009-09-09 21:59 <DIR> --d----- c:\users\byagley\{090c5b94-9f1d-460c-8b9a-f59db3973fd3}
2009-09-09 21:49 <DIR> --d----- c:\program files\iPhone Configuration Utility
2009-09-09 21:44 <DIR> --d----- c:\users\byagley\{0048c982-bf52-407f-b01a-1bfcbc4f4e55}
2009-09-09 05:51 293,376 a------- c:\windows\system32\wlanmsm.dll
2009-09-09 05:51 127,488 a------- c:\windows\system32\L2SecHC.dll
2009-09-09 05:51 302,592 a------- c:\windows\system32\wlansec.dll
2009-09-09 05:51 2,501,921 a------- c:\windows\system32\wlan.tmf
2009-09-09 05:51 513,536 a------- c:\windows\system32\wlansvc.dll
2009-09-09 05:51 65,024 a------- c:\windows\system32\wlanapi.dll
2009-09-07 15:45 <DIR> --d----- c:\programdata\Blizzard Entertainment
2009-09-07 15:45 <DIR> --d----- c:\progra~2\Blizzard Entertainment

==================== Find3M ====================

2009-10-07 07:58 259,411 a------- c:\programdata\nvModes.dat
2009-10-07 07:58 259,411 a------- c:\progra~2\nvModes.dat
2009-09-21 14:22 15,688 a------- c:\windows\system32\lsdelete.exe
2009-09-13 17:17 86,016 a------- c:\windows\inf\infpub.dat
2009-09-13 17:17 143,360 a------- c:\windows\inf\infstrng.dat
2009-09-13 17:17 143,360 a------- c:\windows\inf\infstor.dat
2009-09-12 22:25 139,152 a------- c:\users\byagley\appdata\roaming\PnkBstrK.sys
2009-09-12 22:25 75,064 a------- c:\windows\system32\PnkBstrA.exe
2009-09-06 22:24 794,408 a------- c:\windows\system32\pbsvc (4).exe
2009-08-28 19:42 2,065,696 a------- c:\windows\system32\usbaaplrc.dll
2009-08-28 19:42 40,448 a------- c:\windows\system32\drivers\usbaapl.sys
2009-08-28 19:30 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-08-28 19:30 458,752 a------- c:\windows\apppatch\AcSpecfc.dll
2009-08-28 19:30 2,159,616 a------- c:\windows\apppatch\AcGenral.dll
2009-08-28 19:30 542,720 a------- c:\windows\apppatch\AcLayers.dll
2009-08-28 17:27 4,240,384 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-28 17:14 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-14 09:27 904,776 a------- c:\windows\system32\drivers\tcpip.sys
2009-08-14 08:53 17,920 a------- c:\windows\system32\netevent.dll
2009-08-14 06:49 9,728 a------- c:\windows\system32\TCPSVCS.EXE
2009-08-14 06:49 17,920 a------- c:\windows\system32\ROUTE.EXE
2009-08-14 06:49 11,264 a------- c:\windows\system32\MRINFO.EXE
2009-08-14 06:49 27,136 a------- c:\windows\system32\NETSTAT.EXE
2009-08-14 06:49 19,968 a------- c:\windows\system32\ARP.EXE
2009-08-14 06:49 8,704 a------- c:\windows\system32\HOSTNAME.EXE
2009-08-14 06:49 10,240 a------- c:\windows\system32\finger.exe
2009-08-14 06:48 30,720 a------- c:\windows\system32\drivers\tcpipreg.sys
2009-08-14 06:48 105,984 a------- c:\windows\system32\netiohlp.dll
2009-08-07 19:51 15,308,424 a------- c:\windows\system32\xlive.dll
2009-08-07 19:51 13,642,888 a------- c:\windows\system32\xlivefnt.dll
2009-07-26 16:44 48,448 a------- c:\windows\system32\sirenacm.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-21 14:52 915,456 a------- c:\windows\system32\wininet.dll
2009-07-21 14:47 109,056 a------- c:\windows\system32\iesysprep.dll
2009-07-21 14:47 71,680 a------- c:\windows\system32\iesetup.dll
2009-07-21 13:13 133,632 a------- c:\windows\system32\ieUnatt.exe
2009-07-19 18:51 28,812,800 a------- c:\windows\system32\imageres.dll
2009-07-17 06:54 71,680 a------- c:\windows\system32\atl.dll
2009-07-15 05:40 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-07-15 05:39 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-15 05:39 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-15 05:39 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-14 13:29 2,173,472 a------- c:\windows\system32\nvcplui.exe
2009-07-14 13:29 1,346,080 a------- c:\windows\system32\nvsvs.dll
2009-07-14 13:29 3,176,992 a------- c:\windows\system32\nvwss.dll
2009-07-14 13:29 4,033,056 a------- c:\windows\system32\nvvitvs.dll
2009-07-14 13:29 1,292,832 a------- c:\windows\system32\nvmobls.dll
2009-07-14 13:29 195,104 a------- c:\windows\system32\nvmccss.dll
2009-07-14 13:29 3,553,824 a------- c:\windows\system32\nvgames.dll
2009-07-14 13:29 13,904,416 a------- c:\windows\system32\nvcpl.dll
2009-07-14 13:29 4,930,080 a------- c:\windows\system32\nvdisps.dll
2009-07-14 13:29 764,448 a------- c:\windows\system32\nvsvc.dll
2009-07-14 13:29 215,584 a------- c:\windows\system32\nvvsvc.exe
2009-07-14 13:29 92,704 a------- c:\windows\system32\nvmctray.dll
2009-07-14 11:54 10,854,400 a------- c:\windows\system32\nvoglv32.dll
2009-07-14 11:54 7,565,824 a------- c:\windows\system32\nvd3dum.dll
2009-07-14 11:54 3,287,040 a------- c:\windows\system32\nvwgf2um.dll
2009-07-14 11:54 2,169,376 a------- c:\windows\system32\nvcuvid.dll
2009-07-14 11:54 1,983,488 a------- c:\windows\system32\nvcuda.dll
2009-07-14 11:54 1,706,528 a------- c:\windows\system32\nvcuvenc.dll
2009-07-14 11:54 1,044,992 a------- c:\windows\system32\nvapi.dll
2009-07-14 11:54 485,920 a------- c:\windows\system32\nvudisp.exe
2009-07-14 11:54 151,552 a------- c:\windows\system32\nvcod157.dll
2009-07-14 11:54 151,552 a------- c:\windows\system32\nvcod.dll
2009-07-11 13:51 794,408 a------- c:\windows\system32\pbsvc (3).exe
2009-07-10 12:15 306,544 a------- c:\windows\WLXPGSS.SCR
2009-07-10 07:01 485,920 a------- c:\windows\system32\nvuninst.exe
2009-07-05 21:12 87,608 a------- c:\users\byagley\appdata\roaming\inst.exe
2009-07-05 21:12 47,360 a------- c:\users\byagley\appdata\roaming\pcouffin.sys
2009-06-06 13:31 665,600 a------- c:\windows\inf\drvindex.dat
2008-03-20 05:44 174 a--sh--- c:\program files\desktop.ini
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 05:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 05:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 02:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 02:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-06-13 07:08 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-06-13 07:08 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-06-13 07:08 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-06-13 07:08 245,760 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 10:26:11.74 ===============

Preferred Solution: Unable to run certain programs, unable to run RootRepeal

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unable to run certain programs, unable to run RootRepeal

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HEREWe need to check for rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.
Direct Download Primary MirrorSecondary MirrorSecondary MirrorOpen on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.-------------------------------------------------------------Please be patient and I'd be grateful if you would note the followingThe cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problemIf you still need help, please include the following in your next replyA detailed description of your problemsA new DDS logRootRepeal log Please give me some time to review your logs and take the steps necessary with you to get your machine back in working order clean and free of malware.Thanks and again sorry for the delay.

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My computer is very slow to start (several minutes). It is quick if I do a diagnostic startup and Process SYSTEM.INI, WIN.INI but not all the services and startup items. I'm sure there are several things I could remove from the startup but I'm not sure what is safe.
I will post the DDS log as I can't seem to start RootRepeal.

Thanks for your help.

A:Clean AV & Ad-aware - computer unable to run RootRepeal

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Hello. I have recently somehow obtained some sort of malware. Often I find internet sites redirecting, and popups appearing. I have tried to remedy the problem, however have been unsuccessful; I have tried to use Malwarebytes, Rootrepeal, HijackThis and DDS. Malwarebytes, Rootrepeal and HijackThis all close within seconds of scanning and when I try to reopen them, I get a 'Windows cannot access the specified device, path, or file' message. DDs displays the startup screen, then promptly closes. Any help would be greatly appreciated.

A:Internet sites redirecting, popups. Unable to use DDS, RootRepeal

Welcome to BCPlease download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot the computer, you will need to run the application again if it doesThen immediately try the DDS scan and the Root Repeal scanIf it doesn't work we have some other alternatives

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I am having a hard time staying on any web browser (firefox/ IE/ Safari) for any significant period of time in the last week. I keep getting the message of :Blank ( browser) encountered problems and will have to be shut down. I have tried uninstalling Firefox and IE7 but now I can't even reinstall it cause the I keep getting "file corrupted" when I try downloading the program again from the originator's site. I only have safari now and can't install any program cause it reads everything as corrupted. I have used the following programs to see if I can get rid of whatever is causing this problem. SUPERAntisoftware - I keep getting Adware.TrackingCookieSpybot- isn't working anymore...not loading anymoreMalwarebytes- doesn't show anything wrongThe computer has also been running slow and restarts by itself on occassion. I don't know what happened but it keeps getting worse by the minute. Please help...911!update:used Spybot tonight and was able to scan but I noticed the scanning exceeding the files (approx 10 thou) to almost 12 though. That has never happened before. I also noticed those extra files had Zlob on them. The funny thing is that Spybot couldn't find anything wrong. Not sure if this helps.

A:Unable To Stay On Any Browser/ Unable To Install New Programs


By the way, I am running windows XP professional version 2002.
Please help.

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Question Re: XPS 8700 with Windows 8.1.  if computer is no longer able to boot into Windows.
And Restore is not able to correct issue. 
And Refresh is unable to correct issue.
But Dell Backup and Recovery indicates no issues were found and now asks to Reinstall Operating System.
is Installation Restore/Original Image Media required to complete the Reinstallation usind Dell Backup and Recovery?
Alternatively if the Reset My PC option is used is Installation media required?

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Please read every bit of this, as I try to be as detailed as possible.This started about three days ago.First, the fake programs:Windows Antivirus ProAdvanced Virus RemoverSome red X in the system tray that displays "Your computer is infected! Windows has detected spyware infection!It is recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you." (Don't know if this is part of one of the above fake anti-spyware programs or its own).I've had one or two of them before. (Gotta love the obvious misspellings and grammatical errors).Secondly, the Task Manager is disabled.So I go ahead and try some virus programs. None of them can get a few seconds into the scan without terminating such as MBAM and SpyNoMore (from what SpyNoMore showed while scanning, I saw the file that disabled the task manager and "Advanced Virus Remover", so if I could somehow get that to do a complete scan, I'm pretty sure it could work.)I came across a program that did, however, do a complete scan. It was called A-Squared. When I began to quarantine the files, though, the window where it says there has been a fatal error and Windows must terminate with the countdown from 1:00 occurs. After that, If I boot up my computer again, explorer.exe is gone AND the task manager is disabled. So I had to boot it up in Safe Mode with Command Prompt. I then took Browse function in the "Select program to op... Read more

A:MAJOR Infection. Multiple Fake AntiVirus Programs, Task Manager Disabled, Unable To Run Scans Or Open Most Programs.

Hi, Goomba Welcome.Please open a command prompt (Start -> Run, type CMD and click OK) At the prompt copy and paste the following commands and press Enter after each line:DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\ntelogon.dll >Log.txtNet Start >> Log.txt & START notepad Log.txtPost the resulting report.

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After start up, i am unable to start most programs.
Most programs close immediately after i try to open them
The start menu doesn't allow me to select any options in it, as well as my desktop does not run any of the shortcuts on it.
I was able to open IE through forteManager(my monitor options program).
Opening and Closing windows in IE is extremely slow.

I ran hijack and it also responded extremely slowly, however i did manage to get this.

Logfile of HijackThis v1.99.1
Scan saved at 10:33:50 AM, on 1/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Portrait Displays\forteManager\DTHtml.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\P... Read more

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I am unable to run programs on an XP machine. These are install programs for new software or updates. I have prevented Norton from starting, and disabled all other security software I can.


A:Unable to Run Programs

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Something opened on my toolbar which I clicked to close it. My computer immediately restarted without my asking and I noticed an immediate slow down of my computer's speed. Once windows was loaded my Norton Antivirus would not load, I cannot run any usuable programs (such as hijackthis) or other anti-spywaremalware programs. Even if I had Malwarebytes I sincerly doubt that would run either. I've tried restarting in safe mode, but I could not get anything to run in that either. I don't get any error messages. After I try to run programs the computer sits for a moment and then does nothing. I am able to run windows explorer and internet explorer, but can't run firefox or chrome. I can play chess though... helpful for while i'm waiting for aid
Computer is a desktop running Windows 7 x64. What can I do?

A:Unable to run programs

Hello,Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic355836.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.Please be patient. It may take several days to get a response but your log will... Read more

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I am a pretty experienced virus fighter, but this one has me stumped.

I read the "read these before posting rules" and would love to include the logs that procedure requests, but I truly cannot run ANY programs on my computer. A fake windows security center virus has taken root on my windows 7 and absolutley any attempt to run ANY program gets a "this is infected" pop up. The internet is likewise shutdown. I've experienced this virus before but usually it just didn't allow the running of anti-virus programs. Now even Ctrl-alt-delete is blocked. Even Dr.Web Cure It's randomly named file is blocked. I attempted running the programs this site asks to create the logs, but they were blocked as well.

So, where do I go from here? How do I run the programs neccesary to either give you guys the logs or simply remove the program? I have no idea where to go from here.

A:Unable to run any programs

I looked through your "solved cases" threads and was able to find a case that you guys had solved previously and it worked for me too. Wish I had saw that before I posted. Thanks for being such a great resource!

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For a few days now, I am unable to run several programs, seemingly unrelated to each other.

Affected programs include the Mechwarrior Online beta, TEamspeak, Warhammer 40k:Space Marine, and others, none of which are related to each other. Furthermore, I no longer have access to certain folders, such as ProgramData under C://.

The programs launch, then immediately crash with no error message.
Operating system is windows XP, MBAM and Avast have both detected no problems on scans. This is the administrator account on the computer.

A:Unable to run certain programs

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This PC is a Dell XPS 730, dual nVidia 9800gt, no active RAID, Soundblaster XFi card, 4GB. Recently I have had some issues with the PC including:CD autorun not working - fixed by stopping the PowerDVD startup.VERY slow bootup (15 minutes) - fixed by uninstalling Zonealarm (on two XP machines)And now I get an NVIDIA RAID SERVICE error when the PC starts even though I'm not using any RAID. I have read that this service can be disabled through msconfig but have not done so yet.The real problem is that when the PC fully boots I am unable to run any programs including the Windows Task Manager. Sometime I can quickly start an application if I do it before the PC is fully booted and before I get the NVIDIA RAID error but I'm not sure they're connected. I have the Task Manager running now. I can do things like open windows explorer though. If I attempt to run anything it seems to begin the startup process but never starts and quickly disappears from the task manager.

A:unable to run any programs on XP Pro

Hi there! to Bleeping Computer. I am glad that you chose Bleeping Computer as your source of help today!


Are you currently posting from a separate computer than the one you are trying to fix?

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I am trying to help a friend get his computer running. He claims he clicked on a video that said something like "wait till you see this..." the video started and then the screen went blank and the computer rebooted. After the reboot, nothing except Windows system apps work. We cannot run IE, Firefox, Malwarebytes, AVG, or any other scanner or internet type program. With Task Manager up, I can sometimes see the program start and then freeze and then go away. I see the same behavior in Safe Mode. I suspect something is running that is killing all apps other than windows system apps.

Note: all downloads are on another computer and transferred to the computer by a flash drive

What we have tried so far:
- downloaded all versions of the .exe registry update files, they all seem to run.
- downloaded all versions of rkill I could find. These do not seem to run at all.
- have tried System Restore to go back to a point prior to the problem
- in preparation for this i followed the instructions in the "Preparation Guide For Use Before Using Malware Tools and ..." document. I was unable to run either dds.scr (did nothing) or gmer.exe (64 bit OS).

I have attached to jpg files of screen prints of the processes I see running in Task Manager.

This is a Windows 7 Professional 64-bit OS.

Loren McCullough
 Task Manager 1.jpg   217.28KB

 Task Manager 2.jpg   209.43KB

A:Unable to run any programs

One thing I forgot to mention is that there are no error messages.

Any help with this?

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I recently had the spysheriff spyware but got it to stop popping up and was able to get my wallpaper back to normal but some of the programs I have on the computer (AOL, Photoshop are a few) wont start up. Photoshop will boot up but then close and AOL will start but wont connect.

Here is my HijackThis log, I hope someone can help.
Logfile of HijackThis v1.99.1
Scan saved at 9:12:26 PM, on 6/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\SVA Player\SVAPLAYER.EXE
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\QuickTime\qtt... Read more

A:Unable to Access Some Programs

Closing duplicate post, please continue here: http://forums.techguy.org/showthread.php?t=370870

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I installed three "legacy" programs which will now neither run nor uninstall.

One is Adobe Air, one is Astraslim (drivers for my elderly scanner) and one is DBXconv, which I hoped would capture all the old emails from my old XP machine.
Seems almost as if they are "half" installed, and unable to complete?

Tried everything I know to get these off - even the hitherto failsafe Revo, but I am still stuck with them.
Anyone any ideas, please?

A:Unable to install programs

Quote: Originally Posted by kimig1

I installed three "legacy" programs which will now neither run nor uninstall.

One is Adobe Air, one is Astraslim (drivers for my elderly scanner) and one is DBXconv, which I hoped would capture all the old emails from my old XP machine.
Seems almost as if they are "half" installed, and unable to complete?

Tried everything I know to get these off - even the hitherto failsafe Revo, but I am still stuck with them.
Anyone any ideas, please?

Have you tried running a System Restore point to just before you installed the programs ?

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About a month ago I bought a Dell Inspiron 1564with Windows 7. I have not been able to download any programs except Itunes, which is very slow. For example it starts to download Skype and gets about halfway through then a message pops up saying it cannot download. It has done the same with other programs and I just can't seem to fix it. I have tried resetting my internet settings, but that did not help either.

Can someone please help me, I have no other way of fixing this.

A:Unable to download any programs

You will need to fill out your system specs so we know what we are dealing with..

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I am having trouble installing new programs. The error message is "windows cannot access the specified device, path or file. You may not have appropriate permission to access item". I have administrator privileges, try to install as administrator. I checked the security under properties and checked off Run as Administrator. I can't relate it to anything that I have installed. The only thing new is Windows Update and I haven't checked the reasons for the updates. I may try system restore.
Thank you for any help.

Windows Vista SP2

A:Unable to install new programs

Hi, this is becoming a common enough problem, the reason though is not common, so I have an idea, though no certain way of preventing it .

Open a CMD prompt as administrator (go to start all programs accessories and right click on command prompt select "run as administrator") at the prompt type:-

net localgroup administrators <my_user> /add
my user is Paul so for me the command is:-
net localgroup administrators Paul /add

press enter then type:-

net localgroup Administrators /add networkservice
press enter then type:
net localgroup Administrators /add localservice
press enter then type:
press enter and restart your computer

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I have recently purchased a PC with XP and Microsoft Works Suite Pre-Installed.

However, I now want to install Office XP as well as other new software. Unfortunately, whenever I insert the CD, it autoruns and invites me to install the software.

All goes well until it asked for the software key. At this point the installation program closes down without and errors. Sometimes I am able to type a few charactors in, other times it closes down as soon as the dialigue box appears.

Once it closed down, displaying the Windows Task Manager also suggests that the installtion program is not running.

Any ideas?

A:Unable to Install Programs

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HiBroni has told me to post my issue here.Basically I can't run Defogger and DDS.scr so I am unable to post any logs, no program whatsoever is able to run or be installed, is there anything else I can do?My original post for more info:http://www.bleepingcomputer.com/forums/topic421879.html/page__p__2429653#entry2429653Pasting in information from that post. ~ OBI have a Windows 7 pc that refuses to run any .exe files and will not allow any programs to be installed.I managed to delete some trojans after running a live linux boot disc, plus GMER which suggested that a Rootkit was found, but the log for that was corrupted.I placed the infected drive in another pc and ran Malwarebytes which detected a further 30 odd files, and also tried Kaspersky's TDSSKiller which reported two suspicious files, one to do with a Fraps installer, the other I can't remember (Doh!). I also ran the Microsoft Safety Scanner and ESET online virus scanner both of which scanned over 500000 files and reported nothing suspiciousI then placed the drive back in to the pc, it boots fine but still won't run or install any programs. I have tried renaming files and changing file extensions. There are no error messages, when I double click a shortcut nothing at all happens, tried in safe mode and as administrator.I have also attempted to create a new user, but again there is no response when clicking create a new user.I can't get Hijackthis to run either.Any ideas as to what I could try ne... Read more

A:Unable to run suggested programs

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/422218 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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I had a topic recently that was not solved in the Am I infected? What do I do? forum. I was told to start a new topic in this forum. Here is the link to the old topic:

I was told to do steps 6-9 in the Preparation Guide, but the link to download DDS in step 7 did not work, so I stopped after step 6.

A:I am unable to open programs normally

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/462638 <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Hi there.

When trying to run certain programs whether it be games such as MapleStory, or IM programs such as MSN messenger I get the following error message box.

"The procedure entry point OsThunkD3dContextDestroyAll could not be located in the dynamic library d3d8thk.dll."

I'd be thankful and grateful for any possible solutions to this.

A:Certain programs unable to run due to Error

Visit Windows Update and get ALL updates
Then update DirectX and your video drivers

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Good Morning,
A friend called me the other night. He was unable to open any programs on his PC. Gets a message like:

The specified service does not exist as an installed service.
Click help for more information
error code 0x80070424".

I picked it up from him and tried to install Anti Malwarebytes. It would not finish the install. It would error. Previous to this, he thought he was downloading 7-zip, but when installing, it starting installing other browser Tool Bars and other programs. I remove the installed programs using Add/Remove program but I think something is still there and causing the problems today.

Here is the DDS.txt log:
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Troy at 8:42:23 on 2013-02-01
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3326.2787 [GMT -6:00]
AV: Microsoft Security Essentials *Enabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
============== Running Processes ================
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Program Files\Common Files\AVG Secure Sear... Read more

A:Unable to open programs

BUMP please...

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Okay, so here's the deal. I am unable to uninstall ANY programs on my computer. I may be missing something obvious, but I ran the hijackthis thingy, and here's my log...

A:Unable to Uninstall ANY programs

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===If you get a message when trying to remove a program please post it in your next reply.Run HijackThis and click on Open the Misc Tools section.In the next window, click on Open Uninstall Manager... In the final window, click on Save list... and save it to your Desktop. Copy and paste this file: uninstall_list.txt into your next reply.===Third party programs if not up to date can be the cause infiltration of an infection.Please run this security check for my review.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.===

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i am unable to open any programs, download antivirus software. i can only use ie. i have a continuos antivirus pogram trying to scan my computer and notifying me of infections. help!!!!!

A:unable to open programs

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum Click this link for instructions then create a new post in the Security forum and they'll clean you up

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Hi. I downloaded some type of program that installed the ask toolbar and msa.exe I managed to delete the b.exe and msa.exe; however my machine is still acting up. I cannot install any program and my AVG is NOT picking up anything. Whenever I go to search the web in firefox in the google search bar websites come up when I click on the link I searched for (for example, I searched for Chipoltle and when I clicked on the link it went to some webpage that offered insurance...wtf).

I don;t want to install Norton, because I'm not confident that Norton will pick up and fix what is wrong. Can someone help me? Remember, I cannot install programs; otherwise I get an error box that says I do not have permission (but I do).


A:MSA.exe and b.exe Unable to install programs

Ok, I broke down and ran Norton. It found a couple trojans and removed them; however my computer is still acting funny. I get an error when I try to execute any program. I want to run Spy Bot Search and Destroy to see if Norton missed any Malware or Spyware. The error message is a screen cap that is attached.

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Hi everyone. I need some help ASAP!I have been unable to get ANY windows updates, Defender pro 2009 anti virus updates, or Malwarebytes updates. I think I definitely have some kind of viral issue because not only am I not able to get updates, I also can not access the websites themselves to do any form of manual updates. I also am in some case being redirected to random web pages when I do a google search. My compute also seems to be running slower....When I go into my virus update I get a "Error 403", When I go to update Malwarebytes I get a "Error 732"... When I try to manually download microsoft updates I get to the download page and click "download" I am redirected to a "Page not found" error. UPDATE; I was able to find a manual update for the most current data base for Malwarebytes and am in the process of scanning right now. I will include the results as soon as the process completes.Also I am running windows XP and I have a Wireless connection. Any help would be greatly appreciated!! Below is my Hijackthis log file. Thx,MelissaLogfile of Trend Micro HijackThis v2.0.2Scan saved at 2:44:35 PM, on 5/29/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS... Read more

A:PLZ HELP!! Unable to update ANY programs!!!

Malwarebytes' Anti-Malware 1.37
Database version: 2182
Windows 5.1.2600 Service Pack 3

5/29/2009 4:50:00 PM
mbam-log-2009-05-29 (16-50-00).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 150661
Time elapsed: 1 hour(s), 37 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Problem started earlier tonight. I clicked accept or okay on something that I think was a Windows Update (Honestly, at this point, I'm unsure of what it is I really clicked. I know that's stupid of me to click accept or ok on something I wasn't paying attention to, but it's too late now.) and my computer completely restarted. When it came back up, I attempted to get back on Skype, Windows Live Messenger, and Mozilla Firefox. None of them would open. I clicked on the icons as well as the links in my start menu. Although, on the start menus, it showed as if I was still signed into those programs. My mouse pointer on the screen gave me a little circle as if it were loading, but nothing happened. Suddenly, I got a blue screen with something that said "Crash" and "Dump" in it. I panicked. When it finally restarted my computer again, I still cannot access any programs, including my anti virus. I can get into Pain, My Documents, and such, but nothing else really.

I tried restoring to three days before, but the problem followed me. It didn't help at all.
I also tried Safe Mode, nothing would work there either.

I am using a separate computer to access this website.

I am using Windows 7

Please help?!?

A:Unable to open Programs???

It looks like you may have a virus
You need to get into MSCONFIG as soon as you are able to to disable everything in startup and services (leave microsoft services running) and restart the PC and see if it is still slow
Once started with check in MSCONFIG to see what programs start and look for unusual programs, they sometimes have letters and numbers in the name
Let see how you go

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I'm having an issue with my laptop. I can seem to only run Firefox and Adobe. Any other programs I try to run, such as Internet Explorer or Camtasia, the programs won't run and close automatically. I also occassionally get the blue screen of death if I try to run a program like Camtasia and it won't run.
Attached is my attach.zip

A:Unable to run any other programs besides Firefox

Hello and welcome to BleepingComputer! 
I am Elle and I will be helping you out with your problem. Firstly, you should know that we are working with specific tools which are used to identify the possible threats present on your system so I will analyze the results they produce. 
As a start we need to have some more up-to-date logs than the ones you have already provided. The current state of the files on your system might have changed so we need to get a clear look on that aspect. DO NOT bring any changes to the system except the ones I tell you to as that may produce more damage than helping us. 
If you will encounter a delay of over 2 days from me, please don't hesitate and private message me (link in the signature). 
Do not forget to check your topic periodically and subscribe to it so that you can receive notifications regarding my replies.
Please generate other DDS logs (download it from here if you haven't already) and post them in your next reply along with other changes that may have occured since you last posted.
Also download and run GMER from this link: GMER download link.
Thank you very much for your patience. 

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So I left my computer on for the night, and this morning I come to my computer to see that I can't launch any programs at all, and a new icon on my desktop labeled Windows Antivirus Pro.

Everytime I do try to launch something, a command prompt window blinks for a split second which I have been able to make out to say: Program is too big to fit in memory.

I tried restarting, and noticed that just after login, a bunch of command prompts blinking again with desot.exe as their title, as well as a process called svchast.exe in my task manager, note the 'a' where there should be an 'o'.

I deleted Windows Antivirus Pro, and stopped the svchast.exe process, but couldn't delete the desot.exe as it claimed it was being used by another program. I still can't launch any programs because of "not having enough ram" but that is a total lie made by the virus, as I have been able to get on the internet by going to Start > Run > http://www.google.com, whereas the actual firefox.exe "is too big to fit."

Unfortunately I'm unable to post a HJThis log as...well...I can't launch it lol.

Any help and experience with this problem is greatly appreciated.

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In safe made I am unable to run Malwarebytes or HiJack this. When I open Malwarebytes I am redirected to 'choose the program you want to use to open this file.' When I open HiJack this I am given the dialogue box 'application not found'.

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I just received a new laptop about 2-3 weeks ago, and things have been working great up until yesterday. Usually I am at my mother's house, but I was staying at my dad's for the weekend so I took the computer with me. When I turned it on, I noticed that my facial recognition program hadn't started (the place where it usually is was blank). I didn't think much of it until the computer finished loading everything; I tried to open Google Chrome and it wasn't opening. I tried to open all my desktop icons and that didn't work either. The computer did not give me any error messages. The programs were not in the task manager, not even in the processes list. At first I tried running the system file checker, and it was not able to fix anything. After that, I booted in safe mode and tried to open them and it worked. I logged off and restarted in normal mode and everything was fine. But today, I restarted and I wasn't able to open anything again. So I tried what I did yesterday and it worked. So basically I have to boot in safe mode then in normal mode for anything to work.

Sorry for the long explanation. System specs in next post.

A:Unable to open any programs.

System Manufacturer/Model Number
Dell Inc. /Studio XPS 1640
Vista Ultimate x64
Intel Core 2 P8600 @ 2.40 GHz 2401 Mhz
4GB2 Dual Channel DDR3 SDRAM at 1067MHz (2 Dimms)
Graphics Card(s)
ATI Mobility RADEON? HD 3670 - 512MB4
Sound Card
High Definition Audio 2.0
Hard Drives
500GB3 7200 RPM SATA Hard Drive

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Unsure if this is in the right place! Apologies in advance.

Currently using Windows Vista.

If i try to run anything (Internet, games, any software) I get a blue screen for about 5 seconds and then my computer reboots.

All I've managed to gain from it is "driver irql not less or equal"

Have tried running MBAM in safe mode but it refuses to start.

This has only just come in the last 12 hours

Thanks for any help

Update: managed to run MBAM (have saved the log) and ie now works intermittently.

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Initially, our problem starting with Internet Explorer redirecting to various sites.
Since I'm a novice user, my teenage son went on your site downloaded several virus, malware removeal apps. He ran Stinger and Malwarebytes Anti-Malware. Several infections were cleared. But now, when we are unable to open programs. When trying to open itunes or microsoft office, the message applicaiton not found is displayed.
If I go into Control Panel, select Add/Remove programs, the message c:\windows\system32\rundll32.exe "Application not found"
Also, on the taskbar, in the lower right-hand side, the Windows Security Alert symbol is displayed.
Today, I ran Stinger and and Malwarebytes Anti-Malware and no infections were found.

I was unable to launch the Defogger.exe file under Normal boot mode. I get a screen that states 'Open with' and a list of appplications to choose.

All the files attached were run under Safe Mode.

DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by Administrator at 18:06:18.00 on Mon 04/25/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.284 [GMT -4:00]
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
... Read more

A:Unable to open programs

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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I would first like to state this is my first post so sorry if I am in the wrong location!

I updated to windows 8.1 and tried to run a program, Driver Booster (IOBit), and was unable to. It changed the cursor to a cursor w/ loading circle then kept it like that. It is still spinning as I type this. It requires admin privileges if that matters at all..


A:Updated to 8.1 and now unable to run certain programs?

Try an uninstall and reinstall.

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Hi, I'm unable to to minimize, maximize and close out programs with my mouse and the touch pad. The only way I can close anything out is by alt-control-delete and going into the task manager to end the program(s).

I am using FireFox and have been for quite some time and this has never been a problem. Can this be part of the issue?

I'm hoping someone can help because it's frustrating and I'm ready to lose my mind.

Thanks in advance!

A:Help! Unable to close programs

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On another of my systems experiencing Popup problems, I attempted to install the basic diagnostic tools (HijackThis, Ad-aware, Ewido and Spybot S&D) as well as use the Pandasoftware scanner to analyze my system. HijackThis and Ad-aware install ok, because they are standalone executables. Spybot registers itself with the registry and so fails. Panda failed to complete the installation of the ActiveX control.Here is the error message:Error creating registry key:HKEY_CLASSES_ROOT\CLSID\{53707962-6F74-2D53-2644-206D7942484F}RegCreateKeyEx failed; code 5.Access is denied.Click Retry to try again, Ignore to proceed anyway, or Abort to cancel installation.---------------------------------and here is a HijackThis log file:Logfile of HijackThis v1.99.1Scan saved at 11:38:27 AM, on 10/18/2005Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\EPSON\ESM2\eEBSVC.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\Program Files\EPSON\ESM2\eEBAgent.exeC:\WINDOWS\System32\svchost.exeC: ... Read more

A:Unable To Register New Programs

Additional Information:

Installation of software from CD Rom also fails. When I tried to load the game 'Fable' I received the following:

"1607: Unable to install InstallShield Scripting Runtime."

I followed some instructional advice on fixing this problem centered around verifying write access to the Windows\Installer directory. With Hidden files and System files visible when I launch the 'Preferences' alert box the Security Tab does not exist. Only General, Sharing and Customize are visible.

The user had Administrator Rights on the system (and has installed many a program previously).

ewido flagged the Watch(something) virus twice when using the toolbar. The problem was quarantined by ewido.


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Mmk.. So I had a vundo infection and I got rid of all infections on my computer thanks to the HJT forum. Anyway, any programs installed prior to the attack date, 3 days ago, I cannot uninstall, they are all considered "Invalid Programs", I have no clue why, and quite frankly I do not want to reinstall all those programs, most of them are windows updates. So I would really appreciate it if anyone could give me some help. .Thanks in advance!Oh and I have Windows Xp Professional and I use TuneUP Utilities 2008 to normally fix my problems, and well it just didn't pick up anything at all.

A:Unable to uninstall any programs

Malware...and the removal of malware...often impairs key Windows files.How about posting a screen shot from XP's Add/Remove Programs window...rather than your TuneUp program?Do you have an XP install CD?Have you tried a repair install of XP?How to Perform a Windows XP Repair Install - http://www.michaelstevenstech.com/XPrepairinstall.htm System manufacturer and model?Do you have system backups that can be used?Have you tried System Restore function of XP?Louis

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When ever I try to open a program I get: UserAccountControlSettings.exe - Bad Image (X) C:\Windows\system32\RpcRtRemote.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation
media or contact your system administrator or the software vendor for support.

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how i can completly remove a program on my pc?on add remove programs i was unable to uninstall a graphic software .with advance uninstaller pro i was use the force removal tool to completly uninstall the software.now when i try to install the same program the pc refuse to recognize or opend .there some way that i can remove old program

A:unable to uninstall old programs

welcome to tech support guy,
with ANY software, you need to check and verify that it will function on / with the os you are attempting to install it on - and the easiest way to do this is to go to that software's site and check
some older software , [that is no longer being updated - company went out of business - someone else bought it - whatever] - will have no newer versions, BUT, it can usually be ran in 'virtual mode'
and some software will have a newer version that can be downloaded, installed and ran direct

you might try this to see if will help:
Description of the Windows Installer CleanUp Utility

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Hey everone,
I have a rather large problem. I've started using my laptop again now, but the thing is I can't use any program that connects to the internet besides a web browser (Firefox & IE work, but Chrome doesn't). I've had problems on this computer before doing LAN with games, but nothing like this. For example, I can't use programs that download using a download manager (such as AVG free antivirus) and I can't use the iTunes store, chat programs, FTP clients, you name it. I've recently formatted this computer, but it's been sitting around for a whlie now. Anyone have any suggestions?

A:Unable to use chat programs

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Make and exact model and hardware version of any other network equipment, like a repeater, a booster, hi-gain antenna, etc.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

Have you tried to do a system restore to before the problem occurred?
If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
For wireless connection issues, have you removed all the stored wireless network profiles and then searched for the network?
For wireless laptops, have you made SURE the wireless switch is on?
For wired connection issues, have you booted in Safe Mode with Networking to see if that changes the symptoms?
Have you connected directly to the broadband modem ... Read more

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Every program I attempt to uninstall gives me an error message, the most common being "Cannot open install.log" Obviously something has gone wrong - what to do? Running XP

A:Unable to uninstall any programs

It sounds like you may have used some "cleaner" that removed all your log files as unnecessary. The uninstallers for many applications use the information contained in the install logs to reverse the installation process.

The best way to remedy this is to reinstall an application that you want to remove in order to create a new install.log. Then uninstall it.

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Hi Tech support,

I am having trouble with my laptop. I bought a reconditioned Fujitsu Siemens laptop about three days ago, it's a Vista machine which I've never had before and since yesterday it has been refusing to install anything on the system. I can download the files but when it comes to actually running the installer nothing happens.

I've tried downloading the files to desktop or somewhere visual but the icon will flash up momentarily once the download has finished then disappear completely.

Please can you help with this problem as it's preventing me from downloading and receiving any of my e mail attachments for work and since I bought this because my new job has me on the move all over the place it is going to be completely useless unless I can get this sorted.

Many thanks

Almann101 (Alex)

A:Unable to install any programs

Please do the following:

1 - note the time on the system clock
2 - attempt to install a program (any program will do)
3 - check in the Event Viewer to see if there are any messages relating to the attempt at installation. Under the Windows logs, check both the Application log file and the System log file (use the time that you noted in Step 1 to narrow down the amount of stuff that you've gotta search through).

Also, in the View menu, enable the "Show Analytic and Debug logs"
Then open the Applications and Services logs...Microsoft...Windows...Diagnostics-Performance logs.
Check these logs for errors (in most systems only the Operational log will be Enabled. The Diagnostic and Diagnostic-Loopback logs can be Enabled (by right clicking) if you want to.

What happens if you rename the installer from .exe to .cmd - and then try to install it?

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many of my desktop Icons have become shortcut files and no longer open the programs. I tried to set the correct program to open it as default but all my desktop Icons change to this same program. Now I try to open those icons but they won't open. What do I do?


A:Help! Unable to open programs

Usually a virus causes this. Make sure your PC is clean first. Then try this...

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My online works fine but unfortunately I am unable to update any programs. Spydocter, AVG, WIndows, Pokerstars, none of the programs are able to be updated. I am not familier with any of this but here is my hijack this log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:41 AM, on 2/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Digital Media Reader\readericon45G.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\P... Read more

A:I am unable to update any programs

anyone with any advice would be greatly appreciated. I can't seem to figure out what is wrong. Thanks.

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I?m unable to run almost all of the programs on my laptop. I get the following error message:

?This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel?

I can open some programs, such as WORD or Publisher if I click on a saved document. But these programs do not open if I click on the taskbar, desktop icon, or program startup icon.

I cannot open or run System Restore, even in safe mode. It will start in safe mode, but once it gets to the point in the process where it reboots the computer I get a message that the computer is unable to open rstu.exe (or whatever the system restore file is called).

I?m running XP. Here?s what I?ve tried so far:

? Virus scan: clean
? Ad-Aware Pro SE scan: clean
? Re-set folder associations to default in Control Panel Folder Options
? Reinstall MS Office
? MS Knowledge base

I?m out of ideas. Any suggestions on what to do besides wipe out the hard drive and do a clean reinstall of Windows XP and start from scratch?

A:Unable to open any programs???

Oh, we don't give in that easily.

Go to this web page:


and download/run the registry fix for :

EXE File Association Fix (Restore default association for EXE files)

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I'm haveing some problems updateing my Virus programs I've uninstalled and tried reinstalling multiple Virus programs on my computer. First I was useing Panda Antivirus about a week ago I noticed my internet (10meg) cable connection was running REALLY slow, web pages takeing forever to load etc. I called my cable company and they let me know that my upload was increadably high and that is a big indication of a viurs intrusion, this along with panda not being able to update as I got a notice on Windows security warning. I attempted to uninstall panda and downloaded AVG which was unable to install becuase it could not detect internet connection...but I am able to access the internet. After trying and trying differnt programs I was able to get one to install but not update as again they can't access the internet to update. It was suggested to me to restore to another time on my computer which I did and my internet as again come back to full speed, but I still can't get an antivirus program to install or update. As well I keep getting these errors when I restart my computer ApVxdwin.exe error and Inicio.exe error. I have attempted to stop this on MSconfig. But still get these errors. First I KNOW I HAVE A VIRUS OR MALWARE problem but am unsure as to how to find and elimenate the problem anything you can help me with I have downloaded and run Highjackthis and have a log ready, as well I have downloaded and installed adware but am unable to update that ... Read more

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