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unable to run DVD's after windows 7 upgrade/install

Q: unable to run DVD's after windows 7 upgrade/install

HP touchsmart TX2 which I have carried out upgrade from vista to windows 7 Pro, eventually every thing works except cannot play dvd's, windows Mediasmart DVD comes up saying DVD in drive press play to proceed, but operating the play button on screen or on the remote has no effect. Any ideas, cheers Iantohx

Preferred Solution: unable to run DVD's after windows 7 upgrade/install

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: unable to run DVD's after windows 7 upgrade/install

Hi and welcome to TSF try the hp support site for your model and see if there is any fimware needed for win 7 http://h20000.www2.hp.com/bizsupport...586&taskId=135 choose your model

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Windows Vista x86 and Windows 7 x86 users in Catch 22 situation trying to restore systems!
During Factory Restore of Vista x86, upgrade of Vista x86 to Windows 7 Ultimate x86 SP1, or install of Windows 7 Ultimate x86 SP1 and validating install online, Windows Update fails after mandated update.
Unable to manually download requisite updates due to "Browser our of date" error from Microsoft Support website!
Downloads only available from Support.Microsoft.com website

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Recently received this notebook from my daughter and her fiance fro my birthday, and am greatly impressed. Wanted to download/install August 2016 Windows 10 upgrade, but "Settings" search said computer is up to date. Went on Microsoft site and downloaded update, but it will not install. I get a message that the program needs 20gb to install, and only 2gb are free. SSD is only 32gb to begin with. Is there a separate download for notebooks, or will I not be able to install update unless I uninstall programs?

A:Unable to install August 2016 Windows 10 upgrade

Hi: When you have a situation like that, you can normally insert a 16 GB usb flash drive for windows to store temporary installation files. http://www.dell.com/support/article/us/en/04/SLN298780/EN?c=us&l=en&s=bsd&cs=04#Need-more-space

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I have a feeling this is bios/uefi related
Got a sabertooth z77 with two ssd on raid 0 (intel) another hard drive for backups (Regular sata) and another storage card (pciexpress sas highpoint 2720, with raid 5)
Windows 10 doesnt seem to like this.
Even booting the dvd itself its a drag and hr wont recognize the raid 0 not even with drivers (driver load will cause a watchdog blue screen)
Windows 7 and 8 dont mind. At all.
I feel like the csm thingy might have something to do.
Bios is latest. Sas raid is for storage only. Ill search for the manual of the board as the printed one doesnt have the options i got on the screen

A:Unable to clean install, only upgrade

I had some advancements. I upgraded the bios from my sas card and configured it to disable "int 13 and ebd" something. I managed to install windows 8 and now im upgrading to win10. I hope that works
I had an error which a quick google search recomended to disconnect the network cable

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I can honestly say I have some knowledge when it comes to computers and usually I solve it when something is wrong, but I can't figure this one out. I don't know what to do or what's wrong basically. A few days ago I was supposed to be updating a few of the programs I have, the first being Windows Live Messenger. It wasn't working so I thought they wanted us to go to the new one. I go to do that and it was installing until I got this: "Could not access network location %APPDATA%\.

Please close all other programs, and then try again. It looks like another program is preventing the installer from working. hr:0x80070643"

So I go to un-install the old one (which I don't it even did) and I tried again, and again the same thing. I've also tried un-installing it from Smarty Un-installer 2009, did it and tried to install it again, and that didn't even work. I haven't tried again since.

That same day I tried updating iTunes. That failed. Safari didn't update neither did iTunes, but the iPhone Configuration Utility thing did (I just noticed). I tried going the website and downloading from there, I thought it was going to install, but it didn't give a message saying it could not access %APPDATA%\. This one didn't un-install, because iTunes is still accessable on the other accounts.

I'm completing a scan now for any viruses (I don't think any will show up), I also tried installing Malwarebytes to do a scan for that (said the same thing: couldn't access %APP... Read more

A:Unable to upgrade/install programs

Hi Abbawolf


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I have Vista Home Premium 32bit Upgrade, and I ordered the 64bit version.
Received it today and booted from the 64 bit version.

Selected the language and did "install now" but I cant get past the next window.
It says "Where do you want to install Windows".
I have the partition that 32bit is installed on, but the next button is grayed out and wont let me proceed.
At the bottom it says "To use the product key you entered, start the installation on a computer that is running a geniune version of windows".

I activated Vista 32bit and it's a retail version. Why is it telling me this?
I tried to install from Vista but entering the disk but it tells me I cant install from the operating system and should boot from the disk.

Or do I have to download WGA for it to install?


A:Unable to install Vista64 from 32bit upgrade?

Actually I think I found out maybe?
You cant go from an Upgrade Vista 32bit to Vista 64?
I'd have to reinstall my retail XP Home -> Vista 64 for it to work?
Or do the work around of installing Vista 64 w/o the Key, and then reinstalling Vista 64 over the top again...with the key this time?

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Ok, I will try and give the low down on whats going on without being too windy.

Last Oct, I had a hard drive take a crap on me, long story short, I have a somewhat fresh install of my OS Windows 7 pro. After I finished the installation and the updating of the OS, I moved on to installing all of my old software and files to my new fresh installation. This is where I noticed that I was having issues. I am stuck with IE8. When I try to update to either IE10 or IE11, I get major issues.

When I completed the upgrade to IE11(all websites are now warning me that im at risk and outdated) I noticed a very slow loadup time and other programs were not opening. When I would open IE11, it would just sit there and think and basically not allow me to do anything. As soon as I click on something, boom, IE shows up as not responding and I have to force it closed. After I force it closed, I try to open the Event Viewer and get an error stating that it cant be started, same thing, not responding. Then I went into services, that too was not working and not responding. I quickly uninstalled the update and reverted my changes and after a reboot, the old trusted and true IE8 was back and all was good with the event viewer and services.

This is where it gets strange, I stopped messing with IE as I was getting frustrated, then I moved on to trying to install the GoPro Studio and Steam. Both of these programs installed without errors and then when I try to open the program nothing happens. The pro... Read more

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Hey everyone,

My girlfriend has had her computer for well over a year now. Recently it's been crashing alot, mostly with the bluescreen, but on occasion just freezing.
Errorcode on bluescreen is: ***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)

Recently it has been impossible to enter windows, so we figured it'd be best to re-install windows. All we have is a windows XP CD, which is fine.

But when I put in the CD, it crashes with the same blue screen, I googled the errorcode and I found out that alot of people has had simmilar issues, and fixed it by going into BIOS and changing SATA mode from AHCI to IDE, but i cant find anything in BIOS that allows me to do so..

Here's a couple of the links I found on google, with suggestions on how to fix it.

Hard disk not detected [Solved]
Installing XP: ***STOP: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)? - Cyber Tech Help Support Forums
The computer is Acer

A:Unable to access windows and unable to re-install

I suggest starting all troubleshooting with the following diagnostic tests (in your case, please start with the Hard Drive diagnostics). They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:


H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link) - Test ALL of the hard drives.
If you find hardware issues, here's a link to the hardware forums: Hardware Support - Tech Support Forum

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Free Online AntiMalware Resources (read the details at the link)
There are also free, bootable antivirus disks at this link: Free Online AntiMalware Resources - Bootable Disks
If you find malware, here's a link on how to post in the Security Center: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

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HI, I just installed windows 2000 professional onto my computer. Everything works fine except that the resolution is really grainy. On some web sites I cannot even make out what the words are. I found out that when I go into my monitor settings in display properties I am unable to install the drivers for my monitor. Does anybody know a way in which I can get around this.

A:monitor drivers unable to install on fresh windows 2000 install

Are you really referring to the monitor drivers or the Dispay Adapter drivers?The symptoms you describe sound like the latter issue.

Monitor drivers are no big deal to install, and even if you don't, Windows should use compatible plug and play drivers. Still it's a good idea to install them -- but you get them from the Monitor vendor site. You get the Display Adapter drivers from the Display Adaptor vendor's site.

What Display Adapter model do you have? And are they properly installed?

To install a Monitor driver, you download and unzip the .inf file from the Vendor. Then you select "update driver" and browse to the location of the file you unzipped. Once installed your Monitor should be recognized by model number.

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I recently did a clean install of Vista Home Premium x32 and upon completion am unable to connect to the internet. I received the following error: "windows unable to install ethernet controller." Upon accessing Device Manager, I noticed yellow exclamation marks associated with my network controller. I have an Acer Aspire 5536-5224 notebook. Windows could not locate the drivers on the machine and I cannot connect to locate. As a matter of fact, I'm not sure where to begin searching for the driver! Any help you can provide will be greatly appreciated.


A:windows unable to install ethernet controller after vista home premium clean install

Hi -

Try this Broadcom driver from Acer Support --> http://global-download.acer.com/GDFi...e&Step3=Aspire

Acer Support --> http://support.acer.com/drivers_download.aspx

Regards. . .



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-Running Windows 7 Ultimate 64bit Service Pack 1

Hello there, I've just built a new computer and am having trouble installing Windows updates on my fresh install.

When I go to Windows Update, I get the following message:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update. Your automatic updating settings will not change

To install the update, Windows update will automatically close and re-open.

When I click 'Install now', the window disappears and I am then confronted with the following message:

Windows could not search for new updates

An error occurred while checking for new updates for your computer.

Error(s) found:
Code 800F081F Windows Update encountered an unknown error.

Does anyone know how I can get updates to work? Is there some way that I can manually download and install this update for Windows Update?

Thank you.

A:Unable to install updates on fresh Windows 7 SP1 install

I'm guessing that your installation media already contained SP1, is that correct? Since this is a clean install my first thought is something happened during the installation process to damage or corrupt some system files. I'd try the Microsoft troubleshooter first.

Troubleshoot problems with installing updates - WindowsUpdate_dt000

If that doesn't work I'd try running the System Update Readiness Tool.

What is the System Update Readiness Tool?

If still no joy, and only because this is a very recent clean install, I'd just reinstall Windows 7 again. If the problem persists I'd start looking into the possibility of a bad installation disk, hardware issues, etc. Please post back if any of this helps or not.

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So long story short i was continuously getting notification to install some particular updates again and again .

They were : KB2446704 , KB2418241 , KB2539631 . ( All of them are security updates for .net framework 2.0 sp2 and 3.5 sp1)

So whenever i installed them and restarted my pc they used to show up again . So today i decided to download Windows install clean up utility and uninstall and reinstall .net framework 2.0 sp2 .I uninstalled but when i tried to install it again i couldn't . It showed as a " setup error " .

Note :
Also i have an windows xp sp3 .

A:Can't install 3 windows update and now unable to install .netframework 2

Here's what I'd do, Caveat Emptor & all that stuff...1. Run the FixIt in KB 971187 - How to fix MSI software update registration corruption issues http://support.microsoft.com/kb/9711872. Retry the Update(s).3. If the Update(s) fail(s), proceed to Step 4.4. Download .Net Cleanup Utility: http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx5. By using the Cleanup Tool, uninstall all .Net Framework entries. (You will not be allowed to remove the .NET Framework 2.0 on Vista and 3.5 on Windows 7 because they are Operating System components.)6. Reboot.7. Download and install the .Net Framework 3.5 SP1 by clicking the link below (this will also install .Net Framework 2.0 SP2 and 3.0 SP2):http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en8. Reboot9. Check for & install all important/critical updates/security patches/etc (do not select any optional .Net updates yet) for .Net thru Windows Update.Hope this helps.

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Using the DISM, restorehealth, etc.. all do not seems to work. Advise. Spend 3 days doing it... even reformatting and reinstall OS.

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I have been having problems getting my windows updates to install on my computer. I am running windows xp and I keep getting the message that updates were not successfully installed. I have searched high and low for a fix for this and nothing that I do seems to work. It just started happening a few weeks ago.
Any help will be appreciated.

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I am using Vista Ultimate in the trial period. I want to upgrade to Windows 7. But I am unable to upgrade. I get the message -

You need to be running WIndows Vista with SP1 or later to upgrage.

Can I upgrade this trial version to activated Windows 7?


A:Unable to upgrade to Windows 7

Clean Reinstall - Factory OEM Windows 7

Follow the steps in the above tutorial for a clean install of Windows 7. You will need a valid product key to activate Windows 7 once it is installed.

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unable to upgrade in windows 8.1 from 8

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I am trying to upgrade from Windows Vista 32 bit to Windows 7 32 bit but when booting from the upgrade disk it has problems finding my HDD's and says that windows cannot be installed on them once found.

When choosing a clean install from loading the disk from within Vista it starts to install and then when it restarts it brings up a blue screen saying that windows cannot be installed and is I have installed any new HDD's or controllers then on uninstall them.

When trying to upgrade at first it was complaining about the ATI ACHI Compatable RAID controller not being compatable but now it starts to do the install and then on restart it does the same as the clean install.


A:Unable to upgrade to windows 7

There are several excellent sticky threads in this board that deal with installation issues.


Tutorial quick reference list for Installing Windows 7

Doing a Clean Install with a Upgrade Windows 7 Version

If you haven't done so, review them and see if they answer any of your questions.

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Unable to download Windows Media Player upgrade on Windows 7 system.

I d/l Overdrive Media Console to read eBooks; it tells me to go to URL


On that site I cannot activate the upgrade button.

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Hi guys

I am having real problems loading security updates for Windows 7. Have been to many sites and Microsft are now telling me to upgrade windows 7 but i am having issues with ATI Catalyst Install Manager and ATI Catalyst Control Centre. The upgrade gets half way through and then rolls back.

It asks me to uninstall these programs but unfortunately they do not appear in my programs and features in the control panel.

It would appear it is ghosting somewhere (my term I dont know what the official term would be lol) and I dont know how to find or remove it.

Any suggestions?


A:Unable to. Upgrade windows 7 because of ati issues

Two ideas:

1) Re-install the Catalyst package, and then uninstall it normally.

2) Driver Sweeper: Phyxion.net - Driver Sweeper

Of course, a clean re-install of Windows would fix your problem.

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After I upgraded to windows 10,  I am unable to print

A:unable to print since windows 10 upgrade

Did you uninstall the old printer software/driver and install Windows 10 drivers/software? I didn't find an Officejet 4832- choose your model fron the list here to get the Windows 10 drivers:http://support.hp.com/us-en/drivers/selfservice/identify?q=All+In+One+Officejet+4832&tool=s-002#Z7_3...

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Tried to upgrade my computer from Windows 8.1 to Windows 10.   Failed over 20 times.  Most common error message pertained to "Drivers".   After Microsoft started charging for Windows 10 I called them to see if it would work if I bought the disk.   Microsoft looked up the HP 800-030qe in its data base and said: I would never be able to upgrade my computer to Windows 10 because HP could not or would not supply the necessary Windows 10 drivers to allow the computer to be upgraded.  I would appreciate if a HP representative would confirm this.   Am I stuck with 8.1 until I buy a new computer?      Thank you. I can supply a Belarc Advisor evaluation if that would help. Bill Detert / Springfield / IL 

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My computer automatically updated to Windows 10. Initially, it just has a black screen so I had to do a hard reset (following instructions from the support site). Now it says I'm connected to the Internet but Internet explorer says it's not.I've updated the driver software and that has not made any difference.The next piece of advise is to get the hp network assitant to help, but that was uninstalled in the hard reset.Can anyone help? I've never had any problems with this computer before.

A:Windows 10 upgrade - unable to use computer

Welsh_sarah wrote: Now it says I'm connected to the Internet but Internet explorer says it's not.I've updated the driver software and that has not made any difference.The next piece of advise is to get the hp network assitant to help, but that was uninstalled in the hard reset.Can anyone help? I've never had any problems with this computer before. Hihttp://support.hp.com/us-en/drivers/selfservice/hp-beats-special-edition-23-n100-all-in-one-desktop-...May help, but it US oriented. If you can open a command prompt as an administrator and type ping   assuming your router is that number, a label on it should say, but it may be get something like Ping statistics for    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),then you have a connection to your router.  If you have managed that and feel brave, type the following lines 1 at a time. ipconfig /releaseipconfig /renewipconfig /flushdnsipconfig /registerdnsnetsh winsock reset catalognetsh int ipv4 reset reset.lognetsh int ipv6 reset reset.lognbtstat -RR Then reboot, and perhaps come back and give an update.  

Happy 2 [email protected]

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Hi guys

I have inherited my daughters old lap top which runs Vista and I'm hoping to use it for running my online shop and nothing else. The internet is amazingly slow to load. I have removed some malware with the ADW cleaner but have noticed I have been unable to complete the below security update. It always fails with error 66a.

Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008 x86 (KB2416472)

I have also been directed to upgrade to IE 9 when logging on to outlook, but the upgrade also fails.

Any help would be much appreciated.


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I am not able to hpgrade to windows 10 because HP Client Security Manager will not uninstall.After attempting to unistall the program the HP Client Security Manager is still in the program list.  If I attempt to uninstall it again I get a message "Error applying transforms. Verify that the specified transform paths are valid".I have reinstalled HP Client Security Manager and uninstalled it a couple of times with the same result.   

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I just purchased Windows 7 64bit upgrade.

I installed it on my Windows XP computer. According to the official microsoft guidance, this upgrade can only be done as a "clean" or "custom" install - in place installs don't work when upgrading a 32bit system to 64bit.

Anyway, I installed Windows 7 no problem, but when trying to activate I am told 0xC004F061 error, This product key is licensed only for upgrading, not for clean installations.

What do I do? This is a valid CD for installing Windows 7 to an XP computer, and I have a valid XP COA - how do I activate the software I paid for?


A:Unable to activate windows 7 upgrade

Welcome bigonroad

Read this, ask any questions and give it a try. Good luck

Clean Install with a Upgrade Windows 7 Version[2]=General Tips

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Hi all, 

I have tried a number of times now to upgrade from Windows 7 to Windows 10. It always fails and puts out an error WindowsUpdate_C0000005. 

I did a search on this error which recommended using the Windows Updater Repair which I have done. However at the end of this it states it is unable to fix Windows Updater Error 0x80070057. 
Another search done led me to https://social.technet.microsoft.com/Forums/windows/en-US/53a1f2ab-037b-438e-a690-00a0e745730d/windows-7-update-error-0x80070057?forum=w7itprogeneral which suggests using RegEdit to fix the problem however the keys that
are referenced in this don't exist for me. 
Any thoughts here?

A:Unable to upgrade to Windows 10 - Windows updater error 0x80070057

Hey, this may help you. Change the following for 0x80070057 error on your system:
Windows Registry Editor Version 5.00
?IsConvergedUpdateStackEnabled?=dword: 00000000

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I regisitered with mirco soft to get my free windows 10 upgrade. When I checked yesterday I received I message that my computer wasn't compatible with windows 10. I feel that the whole think was nothing but a PR stund by micro soft they really wanted this work they would have the patchs avilable for all window 7 and 8.1 computers to be updated. They just want you to force you to have to buy a new computer.

A:Unable to upgrade my aspire one windows 7 netbook ...

I was able to upgrade both of my laptops but usually a netbook does not have enough installed memory for the windows 10 upgrade.  My netbook will not upgrade either but it doesn't have the memory.   It has to have at least 16gb of free memory installed.   Because of the size of netbook most do not have that much memory.   It was not a problem stunt by Microsoft as I and all of my family and friends have upgraded their laptops and desktops but not netbooks.  Just for the record I am speaking honestly because I am not a Microsoft fan at all.

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I have a Windows XP Pro installed with a software that has known issues installing with windows Vista but runs on windows Vista if it is installed on XP and then is upgraded. The problem I have is the Windows Vista Business DVD I have does not let me upgrade the option is greyed out and says it has been disabled.

The OS right now is Xp pro 32 bit running on a single 80 gig HDD formatted NTFS. Why can't I do an Upgrade with a 32 bit version of Vista business?

A:Unable to upgrade Windows XP Pro to Vista Business

Is this "Vista business" a upgrade copy or "For new Computer" copy?

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Unable to access the computer in question to send information or I do not know how under these conditions.

An uninstalling to reinstall Norton 360 never completed. After 12 hours I rebooted only to find that I as no longer able to boot into Windows 10 with the Anniversary Update. I am trying to lose as little as possible. All of the Library is backed up onto a USB external MyBook drive.

Booting from USB the Repair function said it could not repair it. The restore points all three of them are unsuccessful.

I have rescue USB thumb drives, and thumb drive and CDs using the Media Creation Windows 10 strategy. I never see the option of refreshing Windows 10. I only see Reset that keeps files (not programs I installed) and not keeping my files.

When I try to use the thumb drive or CD created with the Media Creation Tool it starts to get ready to install. Then I get the message that I booted from the other than the hard drive and it requires that I remove the external boot source and reboot to do the windows 10 update install from another computer but my problem is that I can only boot from one of those sources. Any way I can override that request and continue or would that be helpful? Otherwise I keep getting the light blue screen saying that it must reboot due to ?IRQL not less or equal?.

Is using the Safe Mode helpful in any way?

Any help or guidance is appreciated. Thanks.


A:Unable to boot into Windows 10 to diagnose, upgrade, etc.

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I regisitered with mirco soft to get my free windows 10 upgrade. When I checked yesterday I received I message that my computer wasn't compatible with windows 10. I feel that the whole think was nothing but a PR stund by micro soft they really wanted this work they would have the patchs avilable for all window 7 and 8.1 computers to be updated. They just want you to force you to have to buy a new computer.

A:Unable to upgrade my aspire one windows 7 netbook ...

I was able to upgrade both of my laptops but usually a netbook does not have enough installed memory for the windows 10 upgrade.  My netbook will not upgrade either but it doesn't have the memory.   It has to have at least 16gb of free memory installed.   Because of the size of netbook most do not have that much memory.   It was not a problem stunt by Microsoft as I and all of my family and friends have upgraded their laptops and desktops but not netbooks.  Just for the record I am speaking honestly because I am not a Microsoft fan at all.

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I upgraded from windows 8 to 10.  Now I can't open settings.
The scf has said there are files that are corrupt and can't be fixed.
I am attaching the log.
Thanks for any help on resolving this issue.
Log was too large, here is the dropbox link
Thank you very much.

A:Unable to open settings after upgrade to windows 10

Found a site that helped and fixed the problem with the settings not opening.  Still not sure of corrupted files.
Thanks for looking anyways.

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I up-graded to windows 8 from windows 7, all has been fine until today when I am no longer able to access my saved documents error message

A:Upgrade to windows 8 now unable to access files

Hello Salt, and welcome to Eight Forums.

Since this has just happened today, you might see if you may be able to do a system restore using a restore point (if available) dated before this started to hopefully fix it.

Hope this helps,

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Dear HP community, i am am currently having an issue with my computer of 5 years. I have been rejecting the Windows 10 update for as long as I could but ultimately it did a self update and shortly after updating, I was unable to even start up my computer as I kept getting stuck at the loading page with two errors "error with FAT32 hard drive" and "error with NTFS hard drive". To which, the subsequent message would be "we are attempting to resolve this issue by restarting your computer" and I would be stuck in the infinite loop where my computer cannot start upi would appreciate any and all forms of help as this is highly frustrating, given that my school term has started and I am suddenly without a computer. Please help! Thank you. RegardsYi Xiang 

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I am trying to perform a clean/custom install of Windows 7 Professional 32-bit on my VAIO SZ-650N. I have the upgrade disc and though its primary purpose is to upgrade from Vista to Windows 7, it is confirmed to work with clean installs as well. Since I want to perform a clean install, I must boot the installation from the disc and not within the OS. The problem is that when I insert the disc into the drive and start up the computer, it'll pause for a moment longer than usual, as if it detects that the CD is there, like I can hear the disc spinning in the drive, and this little gray underscore will blink on the screen, but it will never give me the "Press any key to boot from CD" message and it'll eventually just load up my OS. The disc is in perfect condition and I can view its contents and run it from within the operating system...I just can't boot from it. Even the directions for clean/custom installs that come with this disc say that it must be done from the disc, not when the OS is loaded. The problem can't possibly be my BIOS startup order, because first of all the disc drive is selected to load first thing and when I insert other bootable CD's such as my beta copy of Windows 7, I can boot from it fine. Does anyone know a fix to this? Or a workaround that doesn't require me to boot from the disc? Thanks.

Edit: It will not let me do a custom install from within the OS regardless because it is unable to detect any drives/partitions to install ... Read more

A:Unable to boot from my Windows 7 upgrade disc

Hello omgitsrichie, welcome to Seven Forums!

Where did you get the upgrade disk from, is it one you created from an ISO file you downloaded?

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I installed a new motherboard, CPU & memory today. Prior to this, I decided not to do a clean install of windows, but just to boot up & repair if needed when the new configuration booted up. I DID do a backup of data before dismantling the old system, so I have that saved.

However, when I started the new system, the repair will not work. I can't get Windows to see the external drive where the backup data is stored.

I'm now re-installing Windows over the top of the old installation using the custom option, & my main question is this: Can I restore using the backup I made before the upgrade or will I lose all that data? When using the custom installation option, does it automatically save the old data?

A:Unable to repair Windows 7 after hardware upgrade

The correct way to start Win7 when changing major hardware is to SysPrep the HD: Windows 7 Installation - Transfer to a New Computer

Your backup should work after reinstall. Enter Backup and Restore Center if you used Win built-in file backup. Backup User and System Files

If you have an image backup you can use it now from the booted DVD or REpair CD to reimage rather than reinstall Win7. System Image Recovery

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Just completed upgrade to windows 8 from 7 but am unable to connect to my wifi. Have iPad and MacBook that are still connected fine but my pc can now no longer find any wifi networks. If I select change pc settings I have no networking options available. If I access the desktop, control panel and network connections nothing I do will allow it to connect to a network. HELP!!

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Installed a recommended BIOS upgrade on my HP Envy. Everything went smooth until after I rebooted the laptop. I was unable to login to Windows 10. My username would show up correctly, but my password would not take. Panicked, I searched for a solution from another laptop and was almost ready to reset the laptop to factory condition. However, I knew that I would certainly lose some software that I installed prior to the BIOS upgrade. I decided against doing this because it would certainly take hours and hours to recover all that and most installed software is licensed.I found a forum entry that recommended trying to reset the Windows password on https://account.live.com/password/reset. I did this from another laptop. It is simple. One is prompted to enter the phone number or e-mail address used to originally register the password. Next, a code is sent to the phone or, in my case, to my e-mail address. Upon entering the code I entered a new password. Using the new password I was able to login to Windows again and all was well again. I am listing my experience in the event someone else is running into a similar problem and don't know how to get out of it. It can be a scary situation, especially when keeping business information and software on your laptop. HP should have done a much better job and warning users of potential problems prior too upgrading the BIOS and, of course, telling users what to do in case of upgrade issues.

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I have a Dell Insprion One All in One running windows 7. Recently I tried to preform a system restore but because I did not have the disk I tapped F8 when the computer was booting. From there I preformed the system restore. The problem that I am having is that when the computer turns on an error message appears saying that the windows installation was unsuccessful and that it will install after the computer is restarted. This happens even after the computer has been restarted. Any Ideas why this is?

A:Unable to install windows. Windows will install after restary.


Are you able to perform clean installation of Windows 7? If you don't have DVD ROM drive you can use flash disk.
If you are able, I suggest you to do so.

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I am trying to upgrade from Vista to Windows 7 ultimate RTM version but it doesn't complete the installation. It starts and when i click on the "Upgrade Version" it keeps doing a compatibility check and throws out an htm report (i can't see anything on the report) and ultimately stops the installation.
I didn't choose to do custom install (clean) since windows compatability advisor shows i should be able to upgrade from 32 bit vista home basic to 32 bit windows 7 ultimate.
Anybody saw this? Any suggestions/recommendations?


A:Unable to upgrade to Windows 7 from Vista home basic

Could you post some screenshots of the installation? That would help

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I upgraded my LENOVO G580 laptop from 8.1 to windows 10. after installation the screen brightness increased tremendously and the tools to reduce it do not work. can anybody help ?

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I am running windows 7 x64 on a core 2 quad. I can never seem to upgrade internet explorer 8 to 9. I keep receiving errors. I have deactivated all of the addons. My computer is completely up to date but for this one. I received error code:80246007 What should I do?

Thank you

A:unable to upgrade to internet explorer 9 on windows 7 computer.

When you try to install updates from the Windows Update Web site or from the Microsoft Update Web site, you may receive a "0x80246007" error code
may apply - I think it still applies to Vista and Win7.

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I have upgraded to windows 10 on my Z580. The wifi adapatr shows it is turned off. After I manually turn it on, it still does not turn on. On running trouble shooting, it states I need to tun on wifi. Also the Functiona F5 key has stopped to work. Pls help ASAP. Need to get wifi turned on soon. It is a pain to have wired connection everytime Thanks

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I have upgraded to windows 10 on my Z580. The wifi adapatr shows it is turned off. After I manually turn it on, it still does not turn on. On running trouble shooting, it states I need to tun on wifi. Also the Functiona F5 key has stopped to work. Pls help ASAP. Need to get wifi turned on soon. It is a pain to have wired connection everytime Thanks

A:z580 unable to connect to wifi after upgrade to windows 10

Hello TvakilThanks for using the Lenovo forums.Are you certain the unit is compatible with win 10?
From the looks of it, there is not even win 10 drivers available for the unit,
You can double check the compatibility on this sheet/post:
I would suggest reverting back the previous Windows.
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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I haveupgrade Windows 8.1 Pro 64bit (English US) to Windows 10 Pro, 64bit also English(US) when I received the Microsoft notification in my HP ENVY 17 laptop, onJuly 29th according to my memory.
The upgradingprocess was without difficulties, like a charm; the laptop continued to worksatisfactorily and I am happy with Windows 10
Since thattime a number of updates were automatically downloaded and installed forWindows, Windows Defender (a lot), Office and two Cumulative Updates: KB3105213and KB3116869.
The laptophas i7, RAM 16GB, HDD 1TB with 750GB of free space.
However inNovember v1511, Build 10586 was not automatically downloaded and obviously notinstalled. So, my current version still is 10.0 Build 10240.
Therefore,I tried to install 10586 manually with an ISO file saved on a DVD and downloadedvia the Media Creation Tool and Tech Bench.
Aftermounting the ISO I tried to install 10586 opening its exe file as Administratorbut installation always stuck at 25%. Similarly with the program downloaded to anUSB and opened via Advanced startup or directly from the USB itself.
As anexternal device I only have an USB Microsoft mouse. I also tried to use the laptoptrackpad instead the mouse but results were the same.
At 25%always appear the same phrase: ?Something happened Windows 10 installation has failed?.
Ialso tried to deactivate both Windows Firewall and Windows Defender, but sameresult.
Both sfc /scannowand dism /online /cleanup-image /restorehealth commands were and ar... Read more

A:Unable to upgrade to Windows 10, v1511, Build 10586

What anti-virus are you using? Try uninstalling it. You can reinstall after the upgrade.
Same if you are using a firewall other than the built-in Windows firewall.

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HelloThanks for reading my problem.My son's HP stream 14 runs windows 10.I know disk space is tight but up until now we have managed.Windows has a new update, they call it the anniversary edition 14943.It needs 8GB space.I managed to get it to 8.2 GB but still it wouldnt run.Now it has popped back to 6GB.I have uninstalled everything I can and ave run disk clean up millions of times including removal of windows updates.I have even turned off hibernation,This update refuses to go aheadI think by virtue of the disk size, this HP Stream14 is unable to accomodate windows OS updates anymore. any suggestions welcome, but please bare in mind, I have researched this topic top to bottom for hours and hours and have come up with nothing. When upgradeing from win8.1 >win10, I was allowed to make use of a flash disk to supplement the install process. But with this upgrade, the option is not available. Thanks in advance for listening Joe PS HP, if you are listening,if this refuses to proceed, you have lost a customer for life!

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