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My Hp Laptop freezes at the startup screen.. Help!

Q: My Hp Laptop freezes at the startup screen.. Help!

I've had this computer for a long time and unfortuantely I've had major issues with it. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either. I don't know what to do...can anyone help? Product # LW233UA#ABAModel: g4-1104dx











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Preferred Solution: My Hp Laptop freezes at the startup screen.. Help!

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A: My Hp Laptop freezes at the startup screen.. Help!

Hi, Instead of using f11, try running diagnostices from the Bios Menu as follows. Shut down the notebook. Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Bios option ( usually f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages. Regards, DP-K

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RELEVANCY SCORE 67.2

I have a HP probook 6555b and it over heated then shut off and when I tried to restart it it got stuck with the HP logo and the little "press the ECT key for startup menu" at the bottom left I tried tapping the ECT button as I started it but it just got a little white outline box around the letters (it's done this before but I somehow managed to get it to work ) can you help me?

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RELEVANCY SCORE 67.2

After a hard slam on the lid of my HP laptop -in order to shut it- it froze, I shut it down and when I opened it again it said 'loading files' or something like that for a few seconds, then it would only go as far the welcome screen and while the next screen should be the laptop accounts, it just freezes there, no accounts, welcome message gone and the screen "zoomed in". Every time I open it it's the same, even if I choose the repair mode that is offered at the beginning. Removed the battery, still the same. Is the damage too great, or is it something I can fix on my own?

Thanks in advance.
 

A:Laptop screen freezes on startup.

Hello, since you mentioned a physical trauma, you could start by re-seating the memory modules and the hard drive. Also, what exactly did happen when you choose the repair option? Can you start in Safe Mode? From the advanced diagnostic, could you perform a Microsoft System Restore to an earlier date?.
Did you inspect your keyboard and switches for any sign of being dislodged or damaged in any way?
 

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RELEVANCY SCORE 67.2

Sir,I am facing the same problem, i did boot it says 'windows faild to start. A recent hardware or software change might be cause' .. There are two options 'lunch startup repair (recommended) and start windows normally. I went through both, in case of 1st one, first shows files are loading then a screen comes with something processing but nothing happening rather than that, in case of 2nd (start windows normally) a screen of 'starting windows' reamains constant. I also went throuh bios option and under diagnosis i did self diagnosis of hard disk, % is not incriesing rather after sometimes it shows 'hard disk 1 quick (303), what should i do now? product number: D7Z60PC#ACJ, model- HP Pavilion g4 Notebook PC . Help me!

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RELEVANCY SCORE 66.4

Notebook 2000 freezes at startup screen. I can't move the up or down to highlight and select an option.

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RELEVANCY SCORE 65.6

Hi,When i tired to start my hp pavilion laptop(windows 10), screen starts up and keeps loading with the symbol trying but windows doesnot startup.I tired to reboot/restart and it does the same.I tired to restore or reset the laptop but shows error message- disk partition error.I have ran system tests and all are passed.

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RELEVANCY SCORE 55.2

i'm sorry but i've had it. so here is what happens:
1. first you should know i had to take my pc to the shop, bought a new hdd and reinstalled windows xp service pack 3
2. I press the power button, windows start loading, sometimes a blue screen appears and if you wait long enough a welcome screen and that's it. Sometimes is goes past the welcome screen, it loads normally and freezes after half an hour. I took it to the shop and it worked fine there. Brought it back home, still blue screen etc. It start normally if i unplug the monitor. Sometimes, if i plug it back in, the monitor start normally, other times it just stays black. i'll give you any information needed, but it will take a while since i don't have the heart to restart my pc this many times. i think in the last two days i've restarted it like 50 times, no kiddin'.

ok. thank you.


System:

AMD Sempron(tm) Processor
3000+
1.80 GHz, 512 mb of RAM

Monitor:

Samsung, syncmaster 943sn

Graphic Card

nvidia geforce 210
Also, here are some errors, warnings from the system log:

The NVIDIA Update Service Daemon service failed to start due to the following error:
The system cannot find the file specified.

The DNS Client service could not contact any DNS servers for a repeated number of attempts. For the next 30 seconds the DNS Client service will not use the network to avoid further network performance problems. It will resume its normal behavior after that. If this problem persists, verify yo... Read more

A:Blue screen at startup, freezes at welcome screen, works when monitor unplugged

It seems to me that you might have a bad/dying power supply unit.

How long have you got the computer?

Take it to the shop and let them test it.

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RELEVANCY SCORE 53.6

I have a Toshiba satellite A105-S4074 laptop. I have Windows media center.Computer freezes after operating system fully loaded. I was able to start the computer eventually using sysconfig. Laptop would run fine for a day then freeze after turning it on. One day it works fine the next day it crashes. I force the computer off and enter safe mode. Then using sysconfig was able to eventaully load windows.

I did upgrade ram from 1 gb to 4 gb and did not encounter problems. I ran disk check in safe mode. I was using verizon connect manager for internet access and that would freeze so I deleted the program. I was planning to reformat the hard drive or restore by I lost the original disks. It seems something in the startup files is causing the crash. Toshiba did not offer any advice.

A:Laptop freezes after startup

When it's running, download Autoruns:http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspxUse it to see if you can find something fishy running at Startup

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RELEVANCY SCORE 53.6

I have a Toshiba Satellite L355D-S7825 with Windows Vista.

When I start up the computer and log in, it suddenly freezes and I can't do anything. I've tried Start-Up Repair and System Restore, but it didn't fix the problem.

I ran the computer in Safe Mode and it works fine.

I can't do a Full System Restore because my CD/DVD Drive is not working.

This has never happened before. It was working fine earlier in the day and I haven't done anything different.

What should I do?
 

A:Laptop Freezes After Startup

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RELEVANCY SCORE 53.6

After startup my laptop will freeze.  How long after startup varies.  Sometimes it will freeze after only a few minutes. Sometimes it can be operating for over an hour or two.  Want to know how to correct this. Ran a hard disk test and the Long DST failed.  Gave a failure ID of QAGCHR-5GH847-XDOO3A-61AKO3.  Product ID is XHO66UA#ABA. 

A:Laptop Freezes After Startup

Hi, The 24 character error code is a failure of the comprehensive Disk Self Test ( DST ) and would indicate that the Hard Drive is failing and needs to be replaced.  This is also consistent with the freezing issues you describe. If you would like a guide on replacing the Hard Drive yourself, please let me know. Regards, DP-K

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RELEVANCY SCORE 53.6

I have had my laptop for quite awhile but two days ago it just started freezing up right after you type in the password to log onto the Administrator (the only account on the laptop). The laptop is a Dell Inspiron 6400 if that will help. To be more detailed about the problem, ill tell you what happends more clearly:
I startup the laptop it loads Windows XP fine, and then asks me to type the password, and as soon as I press enter it starts freezing, if I let it sit there for about an hour it will eventually load so I can see the background but the "Start" bar at the bottom never appears and the curser always says its loading. Once the background is loaded and I let it sit there for 10 minutes or so the screen saver comes on and it doesn't seem to freeze whatsoever so I click the mouse and the entire laptop completely freezes up. It's very irritating and I would love to fix this without having to reinstall windows. Oh and for the record its running Media Center.
Thanks for the help in advance!
Sincerely, Splitty.

A:Laptop freezes on startup.

Have you installed any software or drivers recently? Maybe a driver update -- particularly video card drivers? Can you think of any changes at all from the few days before this started up until it first happened? Any unusual noises from the hard drive-- that sort of thing?

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RELEVANCY SCORE 53.6

My wife's laptop freezes everytime we start it up. The antivirus program she has is Trend Micro PC-cillin (v14). We think the computer got infected from clicking a hyperlink somewhere because it worked fine up until we went to a website to watch free tv shows online. I can only keep it from freezing by starting in safe mode (because I wanted to do a virus scan). But the virus program doesn't function in safe mode.

OS: XP professional (5.1, build 2600)

Thanks for the help...(I'll be accessing this from my desktop pc, because her laptop is kaput)

A:Laptop Freezes On Startup

Please download DrWeb-CureIt and save it to a CD or pen drive.Reboot your problem computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Copy DrWeb-CureIt onto the Desktop.Scan with Dr.Web CureIt as follows:Double-click on launch.exe to start the program.Cancel any prompts to download the latest CureIt version and click Start.At the prompt to "Start scan now", click Ok. Allow the setup.exe/driver to load if asked by any of your security programs.The Express scan will automatically begin.
(This is a short scan of files currently running in memory, boot sectors, and targeted folders).If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.When complete, click Select All, then choose Cure > Move incurable.
(This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)Now put a check next to Complete scan to scan all local disks and removable media.In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.Back at the main window, click the green arr... Read more

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RELEVANCY SCORE 53.6

Hi,
I am unsure if its the Hdd failing or something else entirely. I have plenty of disk space, my memory fills up to 91% - 100% on normal mode before any applications could load, so I am typing this from safe-mode considering I can't use normal mode.
My brother got some virus's out using avast and malware. It was working fine until it automatically updated from the Dell website. Now it's back to being slow with the same problem of freezing on start up.
So, I ran avast and malware and they were unable to find anything; as well as Mcafee. I ran diagnostics recently and everything seems find, physically at least (I could still be wrong on that part).
Any help would be appreciated. Thank you in advance.
Here is my HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:04:52 PM, on 9/24/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Safe mode with network support

Running processes:
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\unsecapp.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr... Read more

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RELEVANCY SCORE 53.6

Lenovo laptop gets to the "Windows is starting up" screen then freezes. I can go into safe mode. Early last week I could get log on and then it froze and I thought it was getting better after some safe mode scanning, but now it's doing it again. It started this about the time that I removed the Antivirus2008 trojan, but my antivirus and antispyware are claiming that it's been removed. Can someone help me? Thank you!

A:Laptop Freezes On Startup

You may have to do a repair install.

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RELEVANCY SCORE 53.2

hello.

Im sorry if i don't explain this very well but i will explain as much as i can and as clear as i can.

I have a:

Dell Inspiron 6400 Laptop
Windows 7

and when i start up it gets half way though the loading screen and it just sticks and doesn't move anywhere

i have already done a memtest from the ubuntu live cd and that come up with no errors, as shown:

and i also booted up my laptop well pressing the "fn" key and went into another system test and it passed, as shown:

i also changed the memory (ram) from other working dell inspiron 6400 laptop and no luck also changed the hard drive and no luck... i also put the memory (ram) and hard drive into my other laptop and it all booted up fine... so im really lost of things to do now im pretty close to just chucking it into the bin if im honest .

i tryed installing linux and that installs fine witch i though was a tad strange :/

any ideas though?

Thanks for all your help....
Ashley
 

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RELEVANCY SCORE 52.8

I am using an acer-travelmate 4600 Intel(R) Pentium(R) M processor 1.60GHz, 512mb of ram. Microsoft xp professional, service pack 3.

I don't really know much about computers so not sure what other info you need, will update if i know what to look for

A few days ago my laptop froze while reading a book on amazon's kindle for pc, and by froze i mean that i couldn't do anything, not even move the mouse, so i turned it off by holding the power button. Since then, every time i turn the laptop on it freezes pretty quickly (sometimes as soon as i enter my password, sometimes it takes a few minutes). Yesterday i tried playing some music on spotify and my laptop worked for over an hour with music constantly running, then froze again as soon as i paused, tried this again today, worked for over an hour but then froze on its own without me doing anything on spotify... not sure if thats relevant, but hopefully it might give some more clues.

I haven't downloaded anything new for at least a few weeks now so it can't be a problem with something new.

Like i said i'm not very good with computers so i didn't really have any idea how to go about solving the problem, i downloaded the free trial of AVG and used the AVG pc tuneup version 10.0.0.24, that said i had alot of problems (i didnt read what any of the problems are, i just clicked the 'fix' button).

I tried a system restore using a save point from about a week ago, but it still froze. I did a couple other things like using the disk def... Read more

A:Laptop freezes several minutes after startup.

Blow out all fans with compressed air. Make sure the bottom of the laptop is well ventilated. If it is exceptionally hot, you may need a Laptop cooler. Boot into Safe Mode and go to Start/Run and type chkdsk /R and hit enter. Now type a Y and reboot the computer. The Check Disk utility will run at next boot up.
If you still have problems, download the ISO image of Seatools for DOS and burn the image to a CD using IMGBurn. Boot off of the newly created CD and run the HDD diagnostic tests.

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RELEVANCY SCORE 52.8

I have a gateway T2868 I think on Windows Vista. The problem still persisted after I did system restore? (the one where all your data is wiped and goes back to factory settings).

Also the laptop is very slow in starting up, but it does get to the Desktop window. My uncle did mention that the fan doesn't move after startup. Could that have burned the CPU and caused the slowness and the freezing? For some reason I thought it was a hard drive problem, and bought a new one. My uncle doesn't want to go through all the effort of installing it since he thinks it's damage caused by the fan breaking down.

Any thoughts on what the problem could be?
 

A:Laptop freezes after 10 minutes after startup

The fan has to be fixed. The machine has to be able to cool itself.
 

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RELEVANCY SCORE 52.8

Hey so i'm new to this website, so forgive my ignorance on any technical issues.

I have an HP Entertainment Laptop. Vista Operating System 32-Bit. 3 Gig Ram. Had it for almost 2 years now, although its repaired/custom (got it for free, uncle works at HP =>).
Anyways the problem is, after startup, almost immediately when the desktop comes up the whole damn computer freezes. All that is functionable is the cursor. If i press Ctrl+Alt+Delete Task Manager comes up, but it freezes and the screen goes Black.

So any help would be appreciated as to how i can rectify the problem. Thanks in advance. If you need any more details, i'm happy to say. Please i really need to get it working, i got some Uni stuff and personal files that haven't yet been backed up.
 

A:Solved: Laptop freezes after Startup

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RELEVANCY SCORE 52.8

My laptop freezes after 5-10 minutes of opening. I wait for 2 hours to see if its gonna respond again, but no.  Well.I scan the disk using ''chkdsk'' command in CMD, then after that i reboot it then everything is working as fine. but later on after 30-1 hour it freezes again. it happens everytime. Should i put my DDS Log here?

A:My Laptop Freezes after 5-10 minutes startup

You can not post a DDS log in the Windows forums, this would need to be posted in the Virus, Trojan, Spyware, and Malware Removal Logs forum.  But at this time there is no indication that this is an infection.  Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane. When Speccy opens you will see a screen similar to the one below.  Click on File which is outlined in red in the screen above, and then click on Publish Snapshot. The following screen will appear, click on Yes.  The following screen will appear, click on Copy to Clipboard.  In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.  Please download MiniToolBox, save it to your desktop and run it.  Checkmark the following checkboxes: • List last 10 Event Viewer log• List Installed Programs• List Users, Partitions and Memory size.• List Minidump Files  Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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RELEVANCY SCORE 52.8

Hey guys, I have a MSI CX623, and it was working fine a couple of days ago, now when I try to log on it freezes and that cup icon light goes off. I tried restoring the computer to three times, but it still freezes, can anybody help me please?

- Thanks in Advance.

I CAN RUN ON SAFE MODE!

Please HELP!!!!
 

A:Solved: Laptop freezes on startup, please help!

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RELEVANCY SCORE 52.8

My son's laptop won't boot up anymore. It seems to start up okay, but then a window comes up saying there was a problem and asking if we want to search the internet for a solution. However, before we can do anything, the computer freezes. To turn it off, all we have to do is touch the on button. We don't have to hold it down even for a second.
 
We are able to start up fine in safe mode. The computer has Norton and Avast installed. We would like to get rid of Norton, but that proved difficult to do. (He has Kaspersky he can put on the laptop.)
 
Any advice on what we could try in order to solve this problem?
 
Thanks.

A:Toshiba laptop freezes on startup

You can download a Norton Removal Tool. It's actually made by Norton for this reason.
 
Next time you're in Safe Mode, in the search box type 'msconfig' without the ' . In the box that appears select the Startup tab, and then select Disable All. Then select Apply. Reboot. If you still having trouble, do the same steps, only this time instead of Startup select the Services tab. Check the box at the bottom marked "Hide all Microsoft services", then uncheck all the options that remain. Reboot.
 
Post back if anything changes, good or bad.

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RELEVANCY SCORE 52.8

Im using Acer Aspire 4920, intel core 2 duo processor T5750. The screen started to freeze right after i've updated Java 7. The screen freezes every single time i restart my laptop. I can only access normal safe mode and safe mode with command prompt but not safe mode with networking ( freezes whenever i access it ). I've tried system restore and startup repairs and it still didnt work. Help me, pls

A:vista-laptop freezes during startup.

Did you download Java7 from its main site or did you download it off of a Random site?
And is your AntiVirus up to date?

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RELEVANCY SCORE 52.8

Hello all,
 
Our work has an older HP laptop running windows 7.  We need to use it to do a short training connected to our conference room TV via HDMI cable tomorrow. 
 
However, when started normally, it will freeze within a few minutes after booting up.  ie: if you don't log in, it will freeze when selecting which user to log in as, or if you do log in, you have a minute or 2 before everything freezes completely.... can't move mouse, no response to ctrl-alt-delete etc.
 
It runs fine in safe mode and safe mode with networking.
 
I can access what we need to use for the training in safe mode, but cannot get the laptop to use our conference room TV as a monitor. This would be a perfectly fine stopgap for the time being if someone could help with this if the laptop appears to be a lost cause.  We JUST had to replace the TV, so trying very hard to get this to work without replacing the laptop as well.
 
Much appreciated.

A:Old Hp Laptop Freezes shortly after startup

My first guess is a clash of graphics card, current drivers, and related software.  BC downloads has a utility called MiniToolBox. Download and run it, save the results [regular BC techs will tell you how to post that].  If you decide to download Piriform's Speccy [make sure it is from Piriform's website], run it and save the results - again, the good regular BC techs will tell you how to post the results.  Follow their advice, you won't go wrong!

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RELEVANCY SCORE 52.8

It was working fine yesterday until I restarted it. Freezing happens after the Dell logo with the dots that spin in a circle and then the screen dims. I have a Dell Inspiron 15 3000 Series and I just got it about 5 months ago.

A:Laptop freezes on startup after logo

I'd suggest you run diagnostic tool to scan for any possible hardware issues on the system.
1. Power off system
2. Power on system, quickly start tapping F12 key continuously. Stroll down to diagnostic and click it.You should be in the diagnostic screen. After quick tests, run thorough tests as well. Please report back any error codes.
Running Dell F12 Preboot Diagnostics  
https://youtu.be/WDpvQ3qwy1c

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RELEVANCY SCORE 52.8

Last night, my Asus laptop began freezing shortly after start up. It works fine in Safe Mode. I've tried a System Restore (to undo an update to the graphics drivers) but that didn't help. A virus scan didn't turn up anything. I'd really appreciate any help!

Asus Notebook K53SV
OS: Windows 7 Home Premium 64-bit with Service Pack 1
Processor: Intel Core i7-2630QM
RAM: 6 GB
Graphics Card: Nvidia Geforce GT 540M
Antivirus: Avast! Free Antivirus, Threatfire
Firewall: ZoneAlarm

If you need any other info I'd be happy to provide it.
 

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RELEVANCY SCORE 52.8

My computer recently hasn't been able to boot past the bios screen and i can't enter the bios either.
The problem first started when i disconnected my psu to see if my other pc which had a dead psu would power up with this psu. Though i found out i needed a micro atx connector instead of atx on my other pc. So I installed my psu back into my original machine just to find out i got no display. So i removed my ram then booted her up again and got some beeps. So then i shut it off and put my ram sticks back in. The screen would show now but now i can't get past the bios screen or enter the bios setup. I googled around a bit and saw that taking out my cmos battery then replacing it with a new one could fix this issue. So I replaced the cmos battery with one of the same voltage and version which is a 2032. Well sadly the problem persisted anyways with the same results. So I googled some more and read that reseting the jumpers could possibly resolve the problem. I continued by reseting the jumpers like it said to but still no results still the same exact the problem. Now i'm here braking my head over this since I can't figure out the problem and i'm cluess to what the problem could be. My hunch is ethier i got a bad psu or bad mobo but the mobo gets power and shows it gets power by the bulb on the mobo and it starting up but suddenly freezing. I tried with a ps/2 keyboard since the usb keyboard would get no signal, so the ps/2 keyboard got power but I can't enter bios no matter ... Read more

A:Bios screen freezes on startup

nothing?

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RELEVANCY SCORE 52.8

Hi Everyone,

Been a while since i've been on here as my comp has been behaving itself! Tried to turn it on this morning to check some addresses of carparks and as soon as it reaches the loading screen it freezes.

I turned it off by holding down the power button and went enter safemode and hopefully recover the system. I noticed that the writing which is usually black and white in safemode has some orange in it while highlighted.

Dunno if that's any help but I'd really appreciate some help as I am utterly clueless!
 

A:On startup freezes on the XP loading screen

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RELEVANCY SCORE 52.8

This has happened to 4 different computers that I have encountered in the last 10 months.
 
One was a Windows 7 computer, the others Windows 10
 
They all have ASUS mobo and freeze at the ASUS F2/Del screen on startup
 
If I remove the hard drive, the system boots to BIOS ok
If I put the hard drive in a system that was working fine, the F2/Del freeze issue happens
If I put a known good hard drive in the system with the freeze issue, it starts fine
 
I have tried the CMOS battery reset
I replaced the mobo on one system
I tested different RAM on one system
No success
 
If I connect the hard drive to another computer using a USB enclosure, it is readable and I can copy files; just won't boot
 
Thinking maybe the Windows is corrupt or has some weird virus. Any suggestions to try to fix without having to reformat and reinstall Windows and programs?
 
Thanks!

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RELEVANCY SCORE 52.4

When I power on my laptop it seems to power up fine up until it gets to the screen where I type in my password to get to the desktop, once on password screen the laptop freezes. Sometimes once I've typed password & then hit enter, other times while I'm typing the password, or even before I've done anything and it stays frozen.. a couple times before this started I would put my password in, hit enter & it would just load forever never actually bringing me to the desktop I just stay on the password screen. How can I fix this? I've tried going into the startup options - bio diagnostics & running a hard disk & memory check but they both say everything is fine.. I'm so confused hope someone can help. Thanks!

A:My hp mediasmart laptop freezes during startup on password s...

Update: When I turn laptop on and hit Esc to get to thr startup menu I've tried pressing F11 for system recovery options but it just takes me straight to the password screen, then I tried hitting F9 Boot device options & chose the notebook hard drive but again that just takes me straight to the password screen...

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RELEVANCY SCORE 52.4

My Toshiba laptop has been overheating lately. Looked online and saw that this is a common problem with Toshibas. As I currently live in Indonesia (from Tennessee originally) I dont know where to buy the spray cleaner things (yes, thats what I call them...lol i dont know the technical name or brand name.) So when it overheats I usually let it cool down for a bit then restart and just try and keep the bottom elevated so it can cool consistently.

Tonight it overheated and when I went to restart, it restarted normally until it got to the main screen. Things looked ok, but when I moved the mouse it moved for just a second and then everything froze. Not just the mouse, I tried hitting tab,etc to make things move but nothing would happen. Not even the trusty ctl-alt-del magic would happen. I restarted into safe mode and things are ok.

Any suggestions?? Is it just from the overheating? Is something warped? Or do I have a possible virus or something?

Please help...my laptop is my only means of communication to friends and family back home!!

A:Help! Laptop freezes upon startup unless in safe mode!

When your computer works fine when it is in 'Safe Mode' it normally points to a start-up program or driver problem. If you can only run in 'Safe Mode', try starting in 'Safe Mode with Command Prompt' and then use the SFC utility to check for damaged or corrupt system files.
http://support.microsoft.com/kb/929833
This one might be easier to understand:
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Let us know if it finds and/or repairs any damaged system files.
If the result is 'No integrity violations', then try the 'Clean Boot' troubleshooting method to try and narrow down the offending culprit.
http://support.microsoft.com/kb/929135
I hope this is of some help to you. I'm not always around to reply but there are more than enough qualified technicians here to assist you.

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RELEVANCY SCORE 52.4

my laptop started freezing lately, and i really dont know what to do. i ran a sfc/scannow and there is a problem it could not fix. i think it is a problem with a drive but im not sure. i also tried to uninstall all program i didnt need.

when it freezes i have to hold down the power button and restart it that way. once it made a blue screen of death.

i hope somebody can help, i have an math exan on monday

A:my asus laptop (windows 8.1) freezes 10 min after startup.

I would check for overheating due to dust buildup. Get some canned air and blow out the vents that cool the cpu. (with the laptop off). Blow in both directions. You have to be careful not make the fan in there spin too fast, so just use short bursts of air, or stick a toothpick in there to keep the fan from spinning. Also for the file corruption you can try running DISM DISM - Fixing Component Store Corruption in Windows 8

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RELEVANCY SCORE 52

I have a old Compaq Presario 5710 450 mhz AMD K6 3D with 512 Ram that has Windows 98 on it.I loaded Windows XP Pro(which meets the requirements for Windows XP) on it.After installation it freezes at the startup screen.I restarted it to safe mode and tried to use the option *last known configuration* which it said that there is no earlier restore point.Can someone please tell me what is wrong? THANKS!
 

A:Solved: Windows XP startup screen FREEZES

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RELEVANCY SCORE 52

Hi, as of today, I went through my normal rotinee. Start computer from sleep, log into Teamspeak 3, open Play with Six and launch ArmA 2 OA ACE mod an play. But today, my computer screen freezed and I couldn't do anything except move my mouse. After doing a hard restart of my computer and getting an error(batch file f:\dosmenu. BAT missing) and doing another restart and then I got a BSOD. I can only start my computer in Safe Mode. Please help, Im running Windows 7 Home Premium, Alienware M17X laptop.
Thank you

A:Computer screen freezes after startup, BSOD

Please follow: http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 52

the computer boots into safe mode but freezes often when running antimalware software

posted is the gmer, dds, hijack log, & attached is the attach.txt file

GMER 1.0.15.15627 - http://www.gmer.net
Rootkit scan 2011-05-04 11:53:37
Windows 5.1.2600 Service Pack 2 Harddisk0\DR0 -> \Device\Ide\IdePort0 ST3120814A rev.3.AAE
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\kwriypob.sys
---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\System32\Drivers\sunkfilt39.sys entry point in "init" section [0xF77D7360]

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\svchost.exe[552] ntdll.dll!NtProtectVirtualMemory 7C90D6EE 5 Bytes JMP 00DA000A
.text C:\WINDOWS\system32\svchost.exe[552] ntdll.dll!NtWriteVirtualMemory 7C90DFAE 5 Bytes JMP 00DB000A
.text C:\WINDOWS\system32\svchost.exe[552] ntdll.dll!KiUserExceptionDispatcher 7C90E47C 5 Bytes JMP 00D9000C
.text C:\WINDOWS\system32\svchost.exe[552] USER32.dll!GetCursorPos... Read more

A:xp freezes at startup welcome screen, dds, gmer, & hijack log

Good evening.

Do you have a Windows Recovery Disc or the ability to burn an application to disc?

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RELEVANCY SCORE 52

The computer is failing to boot nearly every other time I boot. 
 
When I load in safe made after windows failed to load, Windows Help and Support comes window comes up. I then select Diagnostic tools to use in safe mode. I then select Click to open event viewer and select windows logs, system.  I get the following errors:
A timeout was reached (30000 milliseconds) while waiting for the VAIO Content Metadata Intelligent Network Service Manager service to connect.
The VAIO Content Metadata Intelligent Network Service Manager service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
The previous system shutdown at 10:20:37 AM on ‎12/‎19/‎2013 was unexpected.
The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
A device attached to the system is not functioning.
The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:
A device attached to the system is not functioning.
The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
A device attached to the system is not functioning.
The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:
A de... Read more

A:Windows freezes randomly on startup after welcome screen

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 52

Computer Specs:

Windows XP Home Edition (SP3)
Intel Quad Core Processor (2.4GHz I believe)
2GB RAM
NForce 680i SLI Motherboard
Nvidia GeForce GTX 460

One fine day a few days ago my PC started to freeze at the Windows XP startup screen. I didn't make any hardware or software changes prior to this. The PC booted just fine in Safe Mode, but didn't boot in Safe Mode with Networking. Since then I've tried the following:

-Starting from a previous configuration that worked
-Replugging power cord to the hard drive
-Replugging SATA cord, switching to a new SATA cord, and plugging into other SATA ports
-Running dskchck /p and fixing some errors
-Checking bootlog and finding that most drivers don't load
-Running Windows Repair on the installation (which couldn't copy a single file called "danim.ddl", appears to be part of Direct X)

At this point I'm stuck without access to Safe Mode (although it still successfully loads, but won't run setup after Windows Repair), and the PC still freezes at the startup screen unable to complete Setup after I ran Windows Repair. It's my understanding that at this point I can't undo the effects of Windows Repair, but what can I do to get my machine to at least load into Setup?

A:Computer freezes at Windows XP startup screen

chkdsk /p Performs an exhaustive check even if the drive is not marked for chkdsk to run. This parameter does not make any changes to the drive.The /p function will not do what you want - You need to use the /r function to check and repair any problems for you -When in doubt always use this method to run a Disk Check - - - -Run a Disk Check on your C: drive in Windows XP:?Click Start and open My Computer?Right-click on C: or your Main drive letter) and select Properties?Click on the Tools tab?Under Error-checking click the Check Now... button?Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors?Click on the Start button?When the message box pops up, click the Schedule disk check button and >>Restart<< your computer?Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do soThis should take about 1 hour (on average) to run all 5 stages, then it will reboot back to Normal Mode for you -

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RELEVANCY SCORE 52

Often the roller pad/pointer freezes at start/sign on - advice?  Many thanks as always.

A:pointer freezes at startup windows 7 32 bit dell laptop

Does it freeze in safe mode?  Reboot and keep tapping F8 select safe mode from the menu.

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RELEVANCY SCORE 52

my toshiba l505d-s5983 freezes after startup and my sound dont work im running windows 7 and i just did a system restore and it didnt fix it any ideas on how to fix my problume
 

A:laptop freezes after startup and sound doesn't work

Do you know what changes were made prior to the freezing and sound problem; such as Microsoft Updates, hardware/software installations, downloads etc?
 

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RELEVANCY SCORE 52

Hello. I'm not sure if my issure is to do with software or hardware, so sorry if this post is in the wrong forum.

I have a HP Pavilion dv3 laptop, 13.3", which runs on Windows 7. It has an Intel Core i5 and 4 GB of RAM with 500 GB of memory. It's very new - I only bought it about a month ago, and up until a few hours ago it was running fine. It has been very fast and responsive, and I was careful to not download a load of junk or anything that might slow it down. I used it this morning and it was fine, but since I turned it on this afternoon it has suddenly begun running slowly. When I turn it on I can enter my password and get into my user account, and everything loads fine, but when I try to do anything it will just freeze up and refuse to respond. I can't even right-click and refresh, or click on the taskbar. I just get that little blue spinning circle to infinity.

The laptop is running okay in safe mode, which I am in right now. I'm trying to rack my brains to remember what I could have done to mess it up, but nothing comes to mind. Last night I downloaded AIM, but that didn't seem to have changed anything this morning. When I used the laptop before it started freezing, all I did was watch a few Youtube videos and then turn it off again.

When I realised it was freezing, the first thing I did was to turn it off and restart in safe mode. I went to Control Panel and removed the password to my user account (irrationally, I was getting paranoid... Read more

A:Solved: HP Pavilion Laptop freezes almost immediately after startup

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RELEVANCY SCORE 51.6

Hello,

I have a recurring problem that is getting quite bothersome to be operating around. My issue is that about twenty seconds or so after I initially get to my desktop after logging into my computer the screen and seemingly the entire computer up and freezes, with neither the touchpad or the center keyboard mouse working. Ctrl-Alt-Delete does nothing, and the keyboard itself seems to go dead as well, forcing me to force a shutdown and only operate in Safe Mode. This has all occurred after I was tweaking the graphics display and the computer lagged a bit and froze, which i thought to not be a major problem until I tried shutting it down and restarting it, which is when the problem arose. I have Windows 7 Professional 32bit and the computer is a Lenovo X201 Tablet.

A:Screen freezes immediately after arriving at desktop during startup

Welcome to the Seven Forums.

Try the steps here:
Troubleshoot Application Conflicts by Performing a Clean Startup

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RELEVANCY SCORE 51.6

Please help me.

My Vista 32-bit Home Premium was installed recently.

There is no problem in installing Vista even after several restart.
After I shutdown and vista install updates, it fail on the next day.
I could not startup my Vista.

Scenario:
It will boot up usual with motherboard's brand screen with the function keys to enter bios and etc.
It will run normal till it enters the loading part.
The bar will scroll left and right per normal.
After the loading bar, the harddisk will read for awhile, my mouse power would come on since the mouse will glow. Just after this, it will remain motionless with a blank screen for a long time.

Computer hardware:
Gigabyte EP-45-DS3
Intel Core 2 Duo 8400
XFX Nvidia 9800GT
Kingston 2x1GB DDR2 1200
ION 550W PSU
Monitor CRT connected via 9pin vga cable with "adapter converter from DVI to 9pin" (not DVI).

Scenario:
It will boot up usual with motherboard brand with the function to enter bios and etc.
It will run normal with all controller screens enters the loading part.
The bar will scroll left and right per normal.
The harddisk will read for a while, my mouse power would come on since it will glow. Just after this, it will stuck there with a blank screen.
You can only press the reset button to reset.

Methods tried
Starting in safe mode works.
I immediately uninstall my graphic card driver.
Restart and it was able to enter Vista with a standard VGA card driver.
Install my original gra... Read more

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RELEVANCY SCORE 51.6

Please excuse me because I am new to the world of tech support :)

I cannot get past the startup screen of winxp pro - when I click on a user name the pc does nothing, the mouse even stops working.

So far yesterday I have been able to get in using safe mode and i ran antivirus and cleaned the whole system. Computer worked perfectly after that until this evening, now the same problem is occurring, it is even a hit and mis that it will start in safe mode

Any thoughts?

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RELEVANCY SCORE 51.2

I have a Dell Latitude D630 laptop running Windows XP, and every time Windows loads up I receive the error message "DrWatson Postmortem Debugger has encountered a problem and needs to close. We are sorry for the inconvenience."

Error Signature:
EventType: BEX P1: drwtsn32.exe P2: 5.1.2600.0 P3: 3b7d84a2
P4: dbghelp.dll P5: 5.1.2600.5512 P6: 4820a0b2 P7: 0001295d
P8: c0000409 P9: 00000000

This error message occurs, regardless if you do or don't click on anything within a few seconds of the Windows screen starting up. I cannot do a system restore because anytime you hover the mouse over the bottom taskbar, the cursor is an hourglass. I have attempted to try the "backdoor" way to pull up the start menu by pressing the windows key...nothing. Once this message has come up, nothing on the computer will respond. I attempted to boot in Safe Mode, the same error message comes up, but the screen stays completely black with only Safe Mode in the corners, nothing else. I am at a loss. I would love to not have to reformat my computer, I have so much on my HDD and it seems impossible to backup anything at this point. Please help!!!

A:Windows XP Error Message Upon Startup, Laptop Freezes Immediately

Go to the Security forum. Post a new topic in, Am I Infected? What do I do?
You my need another working computer to download a few repair tools. To use on your infected computer.
Otherwise, you may have to do a system recovery.

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RELEVANCY SCORE 50.8

As above my computer freezes up, my graphics card failed a few months ago so I bought a new one. I installed the latest nvidia drivers for it and downloaded and installed them. When I tried to play any games Left 4 Dead or MW2 through steam it would freeze up and pix-elate and then my computer would restart.
I figured it must have been a dodgy graphics card, so I bought a new one. I used the latest drivers and the problems persisted, So I used the drivers from the disc and everything was ok. Until last week when I started having problems again.
What happens now is the screen will freeze and nothing will work on the keyboard and you need to manually reset. If I use the latest drivers it will pix-elate and switch off itself.
I have had the RAM checked that's ok, the temperatures have been tested and are fine. I tried another graphics card and removed all drivers and didn't work.
I have also formatted the computer which has made no difference.
Is there anything else that it could be, possibly processor, PSU or motherboard or could it be the power source in the house. I don't want to replace things if they are not faulty.
If you require any computer spec or error reports if they come up I will post them later for you
 

A:Computer freezes and then restarts with a quick blue screen before startup

Give us your system hardware icluding make and model. Also...

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don?t need to zip them, just attach as is. Please do us a favor and don?t Zip each one individually.
 

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RELEVANCY SCORE 50.8

god i love win 10 i really do, if not for these few ridiculously unsolvable bugs pretty much rendering
my lappy unusable for hours at a time.

sys specs

i7-6700
12gb DDR4 RAM
nvidia GTX960M
Win 10 came preinstalled on the system, didn't start hangups until the upgrades started rolling in. Disabled that in the Admin tools. Still having the issue. On startup I get the bright cyan screen with the stupid white dot circle and "Please Wait"... on sleep mode initialization this thing doesn't even wake back up, have to hard reset and yea cyan screen with stupid white dot circle. On lock screen initialization, it will hang out with the default windows screen logo and the 3 buttons for power, accessibility and wifi access but the password field and my user name just wont appear immediately. Trying to solve this because I really don't want to roll back, but I've already backed up my system to another partition just in case I have to go back to Win 8. No BSOD's, no crashes, system runs flawlessly out of the box as it should. Only issue is the cyan screen and white spinning dots that can take up to 30 mins to 4 hours to let me login. BTW the admin user acct is local and not cloud based. IF anyone else has solved this issue I'm all ears. Thanks in advance. Have not yet uninstalled the updates either but I'm not even sure that will solve this issue, seems systemic.

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RELEVANCY SCORE 50.8

This is what happens :How the problem startedI had my computer on sleep mode, after an hour, I came back and switch it on. After entering password on profile, it freezes.I switched it off by holding the power button.ProblemI started getting freezes after trying to login or clicking the profile.I managed to get into safe mode, I performed avg command line scan as well as sfc /scannow.Both did not help, I then tried system restore.(did not help either)I perfomed clean boot up, with no startup program. I managed to get it working past login, However the computer will freeze after a min of login.These are the red warning in the event viewer :1.The previous system shutdown at 3:46:23 PM on 16/6/2012 was unexpected.2.DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:{DD522ACC-F821-461A-A407-50B198B896DC}3.DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:{1BE1F766-5536-11D1-B726-00C04FB926AF}4.The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.5.The following boot-start or system-start driver(s) failed to load: Avgldx86Avgmfx86spldrWanarpv6I apologize for the long story, please help me!

A:Vista freezes shortly after startup/ black screen with cursor

Sounds like you might need a new hard drive there mate. Go get the AVG rescue disk and scan for errors. if there is any AVG will bring it up. please jot down any errors you get. best 'a luck to ya

You can also do this by going to the boot menu and selecting the bottom choice. I forgot what It's called. After that choose system test and symptom tree. scroll down to hard drive errors and do a scan with that. Also jot down errors and tests passed and failed. GL bro

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