Over 1 million tech questions and answers.

Windows XP freezes then screen goes blank.

Q: Windows XP freezes then screen goes blank.

Hey, I'm having a problem with Windows XP.

The last few days, my cursor has been freezing and the screen has been going black for a few seconds, but it would soon return to normal.

Well, Today when I went to turn it on, it got up to the login screen before doing the same thing but not returning to normal - it would freeze and the screen would remain black.

I haven't made any hardware changes so don't know if that's the problem, I have tried booting in safe mode but it seems to stall at the loading screen, I have taken out the RAM and reseated it and when that didn't work tried using a different stick of RAM but the result was the same. I replaced my HDD about a year ago so don't believe that could be the problem.

I was thinking the OS could be corrupt and need repairing. Any ideas?

Preferred Solution: Windows XP freezes then screen goes blank.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows XP freezes then screen goes blank.

Hopefully you have a working firewall and a decent anti-virus programme which you've updated and scanned with recently. That's about all I can say at this stage.

Read other 2 answers

Hey, I'm having a problem with Windows XP.

The last few days, my cursor has been freezing and the screen has been going black for a few seconds, but it would soon return to normal.

Well, Today when I went to turn it on, it got up to the login screen before doing the same thing but not returning to normal - it would freeze and the screen would remain black.

I haven't made any hardware changes so don't know if that's the problem, I have tried booting in safe mode but it seems to stall at the loading screen, I have taken out the RAM and reseated it and when that didn't work tried using a different stick of RAM but the result was the same. I replaced my HDD about a year ago so don't believe that could be the problem.

I was thinking the OS could be corrupt and need repairing. Any ideas?

A:Windows XP freezes then screen goes blank

Try running at the run prompt sfc/ scannow. See if there are any file problems with the OS.

Read other 4 answers

Hi guys,

Need your input on this.

Yesterday, while I was using my PC, the screen suddenly went black, and tried to 'restart' itself - ie it would go black, and turn on again, but there's no image, so it would go black again. After a while it would freeze and I would have to do a hard reboot.

It rebooted normally and I could use it again - for a few hours. This time, the same thing happened, except that at the BIOS screen, there were graphical anomalies (Checkered boxes with vertical lines) on the screen. This went on to the Windows XP boot up screen (the one with the progress bar), and then the blue login screen. The blue login screen was in fact blank without the Windows XP font in the middle.

However as soon as it got to my desktop, it would freeze and the same screen-blank-and-restart (forgive me for lack of a better term) thing would start looping again. Basically I cannot boot up Windows.

At first I thought it was an overheat issue so I let it to cool down for a few hours before turning it back on - but to no avail.

I did some searching on the net then and tried the following:
- switch out RAM sticks
- disconnect power supply to other less essential parts like CD rom and secondary hard drives (In case there wasn't enough power) for the GPU
- uninstalled graphics drivers (to which it allowed me to boot normally without artifacting and freezing. However artifacts were still present at BIOS and XP progress bar screen). However once I reinstalled th... Read more

A:Solved: Screen goes blank, freezes, artifacting at BIOS & cannot boot up Windows afte

Read other 15 answers

I am having a problem on my laptop with the cursor freezing and then the screen goes blank. The screen goes black but you can see that the light is still on for the computer. It isnt going in to sleep mode because i disabled it. And when it goes blank nothing works i have to hard boot it. It happens at random times.

It is a brand new, 1 day old, Gateway NV5214u.

Vista 64bit SP1

ATI Radeon 3200HD

(2) AMD Athlon x2 Dual Core QL-65

I just bought this computer day before yesterday and it was happening so i brought it back to best buy. One of the geek squad guys said it could be an overheating issue so he swapped it out for this one.
But it started happening again. I dont know if it is a hardware issue in these computers or if it is something i am doing.

And i doubt that two brand new laptops are having overheating issues. but i could be wrong.

I dont know what to do. Please help.


A:Cursor freezes and screen goes blank randomly.


Read other 6 answers

Hi there everyone.

My first post having been recommended to your site by friends.

A (1 year old)Packard Bell PC, running XP home to service pack 2 level, has suddenly become inoperable as having reached the user log on screen and selecting a user, the screen goes a 'pink' blank and it is impossible to go any further. I have tried rebooting in 'safe mode' but in this case, rather than a 'pink' screen I just get a black one with the literal 'safe mode' at the top. I have also attempted to restore 'last known good configuration', but this was also futile.

The only thing that seems to work on the pink screen is Alt+Cont+del which shows that an anti-virus utility (Kaspersky) is running. However it appears that this software licence expired on 4/4/08.

I am concerned that a virus was contracted following this date and this is causing the problem. However since I can't get to the Start Menu, I am unable to access the internet and clean the computer.

No install disk is available.

Obviously a number of questions spring to mind.

1. Has anyone come across anything similar?
2. Is my diagnosis a possibility?
3. Is any other 'XP' problem a likely candidate?
4. What would you recommend as my next step.

The user in this case has a lot of documents that ideally they would be loathe to lose (yes, they didn't do a regular back-up!!)

Regards and thanks in anticipation.


A:Xp Freezes On A Blank Screen After User Log On Selection.

You can always remove the hard drive...install it in another system as a subordinate, non-boot drive...and scan it, run various commands on it (chkdsk /r for one)...as you wish.

If going that route, make sure that the jumpers on all drives connected to same cable...reflect either Master/Slave settings or Cable Select settings. Both drive must be either both CS or employ Master/Slave, no mixing of CS and M/S.


Read other 3 answers

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.

A:Blank screen, safe mode freezes

any thoughts?

Read other 2 answers


Computer has recently started not displaying anything on start up (Checked monitor and cable). Computer was running, fans were spinning but nothing coming on my monitor. Had to turn on and off about 10 times before it starts properly. Happens every morning now. At the same time started getting hangs, freezes and BSOD at least twice a day.

Really starting to bug me now so please help.

Windows 7 x64

AMD Phenom II X4 955 3.2GHz


A:BSOD/freezes/blank screen on boot

Hi -

Nothing in dumps/ files specifically related to display issue.

Update Asus ATK0110 -

ASACPI.sys Sun Mar 27 22:30:36 2005 (42476C4C)- Asus ATK0110
Asus Support --> ASUSTeK Computer Inc.-Support-

Slideshow is for Asus Cool 'n Quiet asio.sys update; scroll down at Asus site and look for ATK0110 -

Asus mobo utility driver updates - Windows Live - jcgriff2 MVP

Remove Daemon Tools/ Alcohol 120 -

sptd.sys Sun Oct 11 16:55:14 2009 (4AD24632)
Test Ram - run memtest86+ - http://www.techsupportforum.com/2863029-post5.html

Test HDD -
- Run chkdsk /r
- Run HDD diags - http://www.techsupportforum.com/2828431-post7.html

Windbg Logs
--> http://sysnative.com/bsod2011/jcgrif..._jcgriff2_.txt
--> http://sysnative.com/bsod2011/jcgrif...riff2_.txt.zip

Regards. . .




Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Fri Feb 18 15:34:25.143 2011 (GMT-5)
System Uptime: 0 days 10:46:40.454
Probably caused by : Npfs.SYS ( Npfs!NpUnlinkCcb+19 )
FAILURE_BUCKET_ID: X64_0x3B_Npfs!NpUnlinkCcb+19
Bugcheck code 0000003B
Arguments 00000000`c0000005 fffff880`02cb6985 fffff880`09d68fb0 00000000`00000000
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
??????????????????????????????????????????????????????????????????????????????????????`... Read more

Read other 1 answers

I'm running Windows 10 32-bit on a Precision M4400. I purchased it with Windows 7 installed. After a while I had continual problems with BSOD. After doing a Google search and discovered the problem was the video driver. I reverted to an older driver and problem solved.
Now I've installed Windows 10 and having problems with freezing and the screen going blank. The fan speed always increases before this happens. I'm pretty sure my problems are related to the video driver again. I've tried changing the driver but Windows 10 keeps reverting to the latest driver. Any ideas how to resolve?

A:Precision M4400 Laptop Freezes, Screen Goes Blank, etc

By the way, this is the thread I referred to for the fix in when I was running Windows 7. 

Read other 1 answers

Please help me.

My Vista 32-bit Home Premium was installed recently.

There is no problem in installing Vista even after several restart.
After I shutdown and vista install updates, it fail on the next day.
I could not startup my Vista.

It will boot up usual with motherboard's brand screen with the function keys to enter bios and etc.
It will run normal till it enters the loading part.
The bar will scroll left and right per normal.
After the loading bar, the harddisk will read for awhile, my mouse power would come on since the mouse will glow. Just after this, it will remain motionless with a blank screen for a long time.

Computer hardware:
Gigabyte EP-45-DS3
Intel Core 2 Duo 8400
XFX Nvidia 9800GT
Kingston 2x1GB DDR2 1200
Monitor CRT connected via 9pin vga cable with "adapter converter from DVI to 9pin" (not DVI).

It will boot up usual with motherboard brand with the function to enter bios and etc.
It will run normal with all controller screens enters the loading part.
The bar will scroll left and right per normal.
The harddisk will read for a while, my mouse power would come on since it will glow. Just after this, it will stuck there with a blank screen.
You can only press the reset button to reset.

Methods tried
Starting in safe mode works.
I immediately uninstall my graphic card driver.
Restart and it was able to enter Vista with a standard VGA card driver.
Install my original gra... Read more

Read other answers

i setup worms armageddon and then i go to start the actual demo (it was a download) i click it and a blank screen starts and my computer freezes ?? why does it do that

Read other answers

Spoiler (Highlight to read)  Hi, Computer goes blank (it still works), keyboard is not responding, neither touchpad. It happens approx. twice an hour, when it's charged or on battery, using both graphic cards (one or another).I've purchased my y700 couple months ago, problem occurs all the time. I've sent it twice to service center, but they did not find any problem. Configuration:Genuine windows 10 x64All drivers are up to date (downloaded from support.lenovo.com)Tried using BIOS 35 or 37, makes no difference. Team, could you please help? 

Read other answers

I'm sorry to join and immediately ask for help, but I would be grateful if someone can spare some time to help me out if they can.

Anyway, over the last 4 days or so, I've started having some problems. As soon as I open a game or other graphical software (e.g. Google Earth, Chess etc.), my computer instantly freezes, and the screen becomes partly pixelated. I have found nothing that can reverse this, and I have to turn off the computer manually.

I have tried updating the drivers and a System Restore, but this hasn't fixed the problem.

Here is an image of what happens.

Uploaded with ImageShack.us

Here are my specifications:
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, x64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 3068 Mb
Graphics Card: NVIDIA GeForce 9800 GT , 512 Mb
Hard Drives: C: Total - 466643 MB, Free - 37303 MB; D: Total - 10239 MB, Free - 6122 MB;
Motherboard: Dell Inc, 0PP150, A00, ..CN7082182T2054.

Some other information that may or may not be relevant.
- I did some temperature checks using GPU-Z, but there was no change when I opened a game.
- My computer is almost 3 years old, but my video card was replaced last year when it failed. The warranty is now over, so I would obviously prefer not to have any parts replaced if I can avoid it.


Read other answers

When I try to go into windows Explore to copy or delete files Explore freezes but it does not crash and speed is incredibly slow. Many times Freezes but I can X out. Internet Explorer works but mainly Black and White background as ALL areas in the sites I visit I cannot see the color coded prompts. This just happened. I was using Microsoft Essentials but that even froze. Now I have Kapersky trial but that did not find any viruses or malware after scanning. Any suggestions please? Thanks - DennisM

A:Windows 7 Freezes - Explore Freezes - Internet White Screen

Does everything you do on the computer freeze/move slow?
Please publish a snap shot of your system using speccy following this tutorial

Read other 2 answers

Started in the beginning with me booting up my computer. And no live screen occuring. ie. Monitor is on but goes to sleepy mode. (orange light instead of green light). I'd have to boot again before it'd run. However, now no matter how many times I boot it does not cause a live monitor. I bought a new stick of ram. PC3700 400 Mhz. Even though my MO takes up to 333 Mhz but that should be okay as it'll just bump it down. I also reseated my graphics card and changed the slot in which my RAM was in.

If I reseat the graphics card the computer will cause a live screen, but crash shortly after with a computer freeze. And I'd have to reseat everythign again before I'd get another live screen. Usually holds long enough to load windows and get in for 2 minutes before freezing.

When the monitor does not become live, there are no beeps. When the monitor does show (before the freezing problem) the mo beeps once. Hardrive, fans on power and graphics card all work. mother board light is on. No weird sounds. Monitor does work as I've tried multiple monitors. I'm running out of ideas, Suggestions?

A:Blank / Black Screen on boot usually and when it does boot freezes

Looks like something is up with your graphics card. Try the onboard monitor output (if you have one) or another graphics card. Hope this helps.

Read other 3 answers

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

Read other 1 answers

So I've had this computer for almost a year:
HP Pavillion a1250n
250G Maxtor HDD
2x 512mb DDR 3200 ram 400Hz (1Gig)

Brought to it's knees this weekend enexpectedly, I am attempting to install Windows XP Pro. I have used the maxtor diagnostic util to wipe the HDD to all zeroes, leaving one big unpartitioned space.

When I boot from the Windows XP CD it goes though the install just fine, formats the space, and copies the files, seemingly alright. When it reboots, it goes through the whole BIOS screen fine, it again asks to press any key to boot from CD, and if nothing is pressed goes directly to a blank screen, no cursor, no loading, nothing. Leaving it for up to an hour does nothing. Monitor is on, and signal seems active, but nothing is coming though.

I can access recovery console, but I'm getting in over my head at that point. Can anything in there help me?

Any advice is good advice, I messed with this all weekend long and it is getting old.

A:Windows half installs, blank screen after BIOS screen


When the PC reboots after copying files it should then read from the boot device, it may be possible that the BIOS is set incorrectly with the boot device not being set as the bootable drive.

Go into BIOS and ensure that the first bootable device is the HD you are loading windows onto, also remove any devices attached to the bootable drive such as any slave drives and that the jumper is set to master, not slave or cable select, if the CD rom that you are loading windows from is slaved to the master drive then place it on its own IDE channel and rerun the setup from scratch.

The only other time I have seen this happen is when the drive itself is flaky, that was only once though and I had to replace the drive.


Read other 1 answers

btw, I did do a search and looked through a ton of the posts but couldnt find this specific problem... and in fact I know a way to fix it when it happens.. but I'm more concerned with preventing it from happening...

Heres the setup: 50 computers all exactly the same (hardware/software):
Dell GX748 (i think thats the #)
Windows XP sp2
ATI x300 (i think - Regardless of the exact video card, it uses the ATI Catalyst control center...)

Ok, so i come to a computer - its past the point of screensaver to where windows "turns off" the monitor.. I try and get back in, but the screen remains blank, and is not responding. I'll hold the power button to shut it off, restart it... It will go through the start up process (dell splash, bios info, etc, windows loading screen) then BLANK, and unresponsive.. Now after shutting it down again, i will be prompted about how i want to start windows since it did not start normally.. I'll do safe mode and get in just fine.. The fix is to go to display properties and change the resolution & restart... after that windows starts normally!

So why is this happening?
** I know its not responding because, for one, there are no beeps when there should be (trying to press random buttons while the station is not logged in - CTRL+ALT+DELETE to enter password box), and pressing the power button does not shut it down as it would @ the login screen..

A:Blank screen after Windows loading screen

If System Restore was enabled, run it from the task manager.
File > new Task > %SystemRoot%\System32\restore\rstrui.exe
Download this free utility and boot with it To check the ram ....

Have a look
http://www.chicagotech.net/logon.htm#Blank Desktop or No Desktop After Logon to Windows 2000

Read other 3 answers

I had an issue with my Laptop. Its on windows 7. After i switch it on, once it finishes the loading windows screen, the login screen and everything after that is blank. Although the sounds and the system is very active. All the leds are glowing.

Read other answers

hello everyone
When i turn on my coputer it goes up to my windows boot screen where the bars move than after that the screen goes blank. I havent made any changes and it was working fine just before it. Does anyone know what i can do.

A:screen goes blank after windows xp boot screen

Read other 14 answers


At this point I would only like to know everyone's opinion on whether I may be infected with a virus of somekind.....

Here is my problem:

After running Chkdsk yesterday my computer loaded the windows splash screen and then went blank. I am not sure if these two events are related. I can here the startup sound. My mouse does not show up and alt-tab or ctrl-alt-del does not work as other google searches have suggested.

Safe mode works fine.

Running with the video card driver disabled works fine.

Running either my main video card or my onboard video card with the driver installed causes a blank screen. I have dual monitors.

I have ran malware bytes and it finds nothing.

Here are some other strange symptoms:

Firefox beta 4 recently stopped loading with error 0xc000007b

IE (32bit) recently started downloading html sites instead of loading them, though this doesn't seem to happen in safe-mode. The 64-bit version worked fine.

In safe mode when help pops up I get the error "unable to download / from windows"

Windows update also doesn't seem to even open in safe mode.

As stated before, at this point I would like to know everyone's opinion on whether I may be infected with a virus of some kind, or if it may be a different problem such as a corruption in windows. Thanks

A:Blank screen after windows 7 splash screen

Hello and welcome to TSF.

Windows 7 has a very robust System Restore. Have you tried invoking System Restore? You can access System Restore from the Advanced Options menu by pressing F8 during startup, selecting Repair Your Computer from that menu, select the keyboard layout, then choose System Restore from the System Recovery Options screen which appears. Choose a restore point before the issue arose.

System Restore - Windows 7 Forums

If you're able to perform a System Restore, post new logs from DDS as this one shall be closed to place you in the queue.

Read other 1 answers


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?

EDIT: Nevermind managed to fix it, the VGA drivers were corrupt

A:Screen goes blank after windows splash screen

cookiemoose said:


When rebooting my computer, after the windows splash screen the screen just goes blank. A few days ago I put back an old Nvidia Ti4200 card into the machine (which has previously worked fine on it). It booted up with no problems. However, now it just won't boot (it's probably the second time it's had to boot with this card). The only think I can think of is that I tried installing the latest nvidia drivers which crashed (however it had not yet started copying the files).

Any ideas?Click to expand...

I'd say that faulty install was probably to blame. If you haven't already, try going into Safe Mode and doing a system restore (if you're using XP). Otherwise, I'm not sure at the moment.

Read other 6 answers

I think this is the right place to put this.

So I have a friends computer here. It boots up seemingly ok, but after the windows splash screen in goes blank, but a black screen, but the screen is still on. You hear the fans spin up to full speed for a bit, and everything then sounds like its running fine....just no picture

So i did some googling and I found another person with the same issue and it was caused by a faulty video card. So I put in a crappy video card i had laying around. Still get the same issue.

Next I tried booting to the last know good configuration. Same issue.

So i tired booting in same mode. I hangs on Windows\System32\Drivers\Mup.sys

If it helps the video card that was in there i think is a GeForce MX4000.

I do know its a Windows xp home system

Only other thing I know is its a custom built machine. It was running fine until a few days ago. My friend says he thinks the machine has over heated 3 or 4 times in the past.

Hope someone can help.


A:Screen goes blank after windows splash screen

Was the computer recently updated with a new service pack?

Read other 12 answers

i have just got a graphics card it is a verto nvidia ge force fx . 5200 pci 128 mb ddr garphics card and when i plug the monitor plug into the vga port on the back of the garphics card like it says in the instruction manual and then turn my computer on it goes up to the windows xp loading screen and then the screen goes permently blank, the ram on the graphics card is ddr and the ram on my computer is sd does this matter aswell

A:blank screen after windows xp loading screen

Read other 9 answers

windows 7 ultimate x64
OEM version (cyberpowerpc)
PC built ~June 2010
returned to OEM for repair to cooling system June July 2010
PC has never booted cleanly
numerous efforts to fix this on my own (clean windows installs, removed OC, latest video drivers, latest bios) nothing has worked so far.

A:Blank screen after windows screen symbol

There are at least 45 to 50 updates available for Win7. Please update Windows from Windows Update and see if that fixes your issues.

Once that's done, please resubmit the reports and we'll see what we can extract from them then.

Read other 3 answers

Hey everyone, I seem to have a recurring problem that I just can't puzzle out on my
own and need some help here.

A few months ago I had to replace my power supply unit, and at the same time decided to
upgrade my RAM and OS (moving from Windows Vista to Win 7).
Before I was running on 1 gig of DDR2 PC2-5300 667 MHz. I updated it to PNY 4 gigs
(also DDR2 PC2-5300). Computer kept restarting so I brought it down to 2 gigs - things
worked ok for a little while and then I started to have similar problems again. My PC
continually restarts itself randomly, Displays the Blue Screen after an hour or so of
operation and constantly freezes on the starting Windows 7 logo screen.
I have absolutely no clue where these issues could be coming from. All of the RAM seems
to be accurate spec wise and I don't believe the Power Supply to be at fault. Also, this is more recently, whenever I try to sync up my iPod with iTuens, my system also decides to restart itself randomly during the sync. Any help
on the issue would be GREATLY appreciated.

Below are additional PC specs:

- OS Windows 7 ultimate 32bit
- CPU, Intel Core 2 - (2) of them at 2.13 GHz
- 2 Gigs PNY RAM
- (any additional specs needed - please let me know!)

I'm out of ideas here; any suggestions would be very appreciated. Thanks!

A:DELL XPS710 - Blue screen/ Windows restarts itself/ Freezes on Starting Screen

Read other 15 answers

When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.

A:Windows XP loading screen freezes and blue error screen

Read other 9 answers

Hello. I have a question about Windows 7 installation. I am using usb booting from pendrive. Sometimes when i am booting from usb windows 7 , on 1 screen when you choose language there is a freez , no keyboard working and no mouse. I must use hard reset. Is this something to worry about?
I am using stock system, 4790k, 16gb DDR 1600mhz, Saberooth Z97 Mark 2. But no errors in memtest86.
I want to be sure that all is ok with memory. When I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is. Then i must use hard reset. Its totally random but always work after second boot and then windows load with mouse cursor and keyboard works.

Read other answers


Ran into some odd computer problems today, any assistance would be fantastic.

PC / OS / Browser Info:
Dell Optiplex (bought from DiscountPC.com)
P4 1.99GHz, 512mb RAM, 40GB HD
Win XP (OEM) ver 2002, SP2
Firefox v3.0.3
IE v6.0.2900.2180

Overview Problems:
1.) Windows login password shows "IIIII" instead of the encrypted dots to indicate a password
2.) Random Outlook emails appear completely blank
3.) Google homepage on IE is completely blank, other various pages do not fully load, but work in Firefox
4.) Button text on some apps (Auslogics defrag) are completely gone
5.) Various system hangs

The computer worked fine until today. It was original purchased as a frugal replacement for an existing broken office PC.

Methods tried:
1.) Defrag/registry defrag, auslogics apps missing button text
2.) Ran AVG Virus scan (buttons missing text), to no avail, wouldn't run
3.) System restored to yesterday, and then to a week ago, to no avail
4.) Visited various tech support sites that suggested to run various REGSVR32 commands in Start -> run to no affect
5.) Ran IEFix app which was suggested might bring back broken IE components
6.) Explored Device manager, nothing is apparently wrong with any devices

This is about the extent of my IT knowledge. I would much prefer a way to fix other than formatting - I'm not even certain a format would fix the problem.

Any suggestions? Any more information I could provide? Have no idea what it could... Read more

Read other answers

Hello, I’m Veronika I'm new here. My Windows 7 isn’t loading any longer. I am getting a blank screen. I do know what I did wrong… I forgot to remove and external HD after a recovery action, windows booted somehow from this external HD….. That’s the only explanation I have why windows isn’t loading correctly. Scary part, I can’t afford to wipe out my HD and start over again, because ALL, I really mean ALL my work (online course development, ready courses I created and others not finished yet) are located in folders on this computer, and I didn't get a chance to backup my work after I was done for the day. How can I fix it? I tried all of what I could think off still no change. Also, this laptop was upgraded to Windows 7 and originally came with a VISTA OS.
Anyone please have an idea how to fix this? Thanks in advance…

Last I tried was to repair it with the Windows 7 Installation DVD, but nothing came no prompt or anything, just a again the blank screen with the cursor.

A:Windows 7 blank screen

Try pressing F8 before you see the windows logo....you may be able to get the option to go into Safe Mode. If so, back up your information before you do anything else. Then try using System Restore to go back to before the problem.

Read other 9 answers

Hi guys I have a Samsung R540 laptop that has a blank screen in Windows. However when I go into safe mode it works fine. Now I have tried reinstalling the driver, restoring the laptop and go back to last good point with no luck. However I have plugged a screen in and it worked fine there. one thing that I have noticed is that the screen does not get detected by Windows.

A:Blank Screen in Windows

Hello and welcome Neoco mate have a read of this, see my pic and post back the results.

Using HW Info general components

DownloadHW Info and pick the right bit version - HWiNFO, HWiNFO32/64 - Download - (copy andpaste this site into the search bar) If you do not need the running informationin the smaller right hand panel close it. In the left hand window click on the+ for the individual device groupings and they will open out to the variouscomponents.

Go onopening out further until you get to the device itself. click on it and it willhighlight. In the right hand window there will be a very detailed descriptionof that device as in brand, speeds model number etc etc These are very detailedand are just what is needed for searching for drivers etc.

See my picfor an example - in this I have opened out one my components and then highlighted one of the one you need andyou can see the detail.
You might have to use that other monitor to run this but at least we need to see the details of that monitor screen ie make model etc

Read other 1 answers

When I switch on my laptop, it doesn't go to the normal windows 7 homepage, instead, it's a blank screen with just the windows icon on it. What can I do? I have tried pressing ctrl alt and del, but doesn't do anything. Please help

Read other answers

After booting the screen remains BLANK no ICONS nor START MENU all this after installing and removing a program .
Went to DOS via F8 and am stuck with {C:\Documents and Settings\user }
1 what comand to get further?
2 any sugestions to remedy original problem? I am a unexpierinced operator!!!!!!

will gratefuly accept help. stankliml

A:Blank Screen On Pc With Windows Xp

What program did you remove and how did you remove it?

Read other 8 answers

Hi all! I keep getting this blank screen showing just the default green background (bliss) for Windows XP after boot-up. I tried re-installing my Avast! Antivirus because I suspected the prior version had become corrupt. After the installation and initial updating, this problem started. The prior version of avast kept alerting me of the presence of rootkits on my computer which I suspected to be untrue. Anyway the problem on ground now is this blank screen just after logon. Alt+Ctrl+Del doesn't work, can't see my taskbar, Ctrl+Esc doesn't work either, everything is blank just as if I terminated the explorer.exe process. Help desperately needed please....!

A:Blank Screen After Windows Xp Log-on

Can your computer boot into safe mode? If it can you may be able to un-install the program that is causing problems. What makes you think that Avast is giving you false positives? If you can boot into safe mode choose the option to boot with networking and download any or all of these free online tools to find any signs of malware.http://www.bitdefender.com/scan8/ie.htmlhttp://www.avast.com/eng/avast_4_home.htmlhttp://www.pcpitstop.com/freescan/http://www.windowsecurity.com/trojanscan/http://www.pandasecurity.com/activescan/index/http://housecall.trendmicro.com/http://www.safer-networking.org/en/download/index.htmlhttp://lavasoft.com/http://www.emsisoft.com/en/Note that Avast is on this list, so just skip over it and try the others.

Read other 3 answers

Yeah here's the story ever heard of regcure?. well yeah used it on my windows vista it did make it faster and never had a problem(no I never bought it :P). then I upgrade to windows 7 and I ran it cleaned the error's and just screwed it up. I need to restore my registry, start up fix doesn't work and I don't have system restore on don't have a backup so I go to CMD in start up fix enter notepad look for files to restore stuff can't really find anything. I can restore reg files by notepad I mean I tried a lot of stuff so is there any CMD command to restore registry or a reg file I can use to restore registry? tried sfc /scanow (i don't think it restore's registry only file's that are modded files that are not from Microsoft).

A:Windows 7 blank welcome screen

Unless you have a back up of your original regfile, your are out of luck.. Time for a reinstall...

Read other 6 answers

Hi experts,
When I log on to Windows 7, after several miutes of working, a blank or green screen appears - the computer is blocked and I need to stop it by pressing the power button.
I have tried many programs:
TDSS killer (Loaded modules checked)
ESET (desktop vesrion)
Kaspersky Rescue Disk
with no success - the virus is still there.

Please advise me what to do?

A:Windows 7 - blank screen

Hello again, the problem persists - could someone help me?

Read other 6 answers

I just built a new desktop to be used as a Digital Audio Workstation (DAW).

Here is my rig:
Case........................... COOLER MASTER ELITE 330
Power Supply........... ANTEC TP3-550 TRUEPOWER TRIO ATX 12V 550W
Motherboard............. ASUS P5K with INTEL P35 CHIPSET
CPU............................. INTEL CORE 2 DUO E6420
Memory...................... CORSAIR XMS2 2GB (2 x 1GB) 240-Pin DDR2 SDRAM DDR2 800
Video Card................ EVGA GeForce 6200LE TC (On board Memory 128MB) (It's not for gaming)
Hard Drive 1............. WesternDigital Caviar SE16 SATA 250 GB
Hard Drive 2 ............. Seagate Barracuda SATA 320GB *
Sound Card .............. Creative Audigy 2 Zs Platinum *
Optical Drive ............ Samsung CD-R/RW SW-248F)*
Operating System .. Windows XP Home SP2

Misc add-ons:
Ultra Floppy Drive/Multi Card Reader *
Blue Round 18" Floppy Cable
Power Supply Rubber Silencer
Enermax Marathon 120mm ENLOBAL Bearing Fan
PC Vibration Dampening Kit

* Already had these parts.

Everything was working fine (better than expected) for a few days as I loaded music software. Everything acted normally when I shut it down on Monday night, I tried to boot on Tuesday and after the Windows loading screen, I got a blank screen. After trying to shut it down with keystroked (Start, arrow up, enter, right arrow, enter, which should work if the problem is in display) I did a five second shu... Read more

A:Windows Blank screen. What I've tried.

What music software was it I'm not saying you did but if it was a illegal music downloader type of software some people put bad files on the web to stop you from downloading illegal software remeber to virus scan anything that your not sure about installing.

Read other 7 answers

A cry of help from one whose laptop refuses to screenblank and also to go to sleep. I've tried the usual by going to Power Options and making sure everything is in sync there but nought works.

I'm wondering if the following will help. Will the download work in Windows 8.1. I am referring to what is pasted below ...

"Windows To Go" Sleep - Enable or Disable in Windows 8

To Enable Sleep in "Windows To Go" Workspace
NOTE: This is the default setting.

A:How to get screen to blank and windows 8.1 to nap

Hey mate,

Don't use that tutorial, as it should not apply to you and your windows 8.1 (basic) version. That one is for the enterprise version, as stated:

This tutorial will show you how to enable or disable standby sleep states (S1-S3) on the Windows 8 Enterprise "Windows To Go" workspace USB flash drive.

Unless you use hibernate, try disabling it: Hibernate - Enable or Disable - Windows 7 Help Forums - the reason is probably to do with the hardware/drivers of some computers, and the fact that they sometimes have problems with this feature.

Use this tutorial to change power options - scroll towards the bottom to change to the 'sleep' state: Power Plan Settings - Change - Windows 7 Help Forums

Read other 37 answers

I keep a clean computer.
Every day virus updates and scans, defrags, etc. I probably go overboard to make sure this rig stays healthy.
But it's my lifeline to the world.
I'm in a third world country with no computer help at all...Barely a connection at time.

That being said.

3 times now when I boot up the computer runs through it's cycles, goes to the Windows XP page, and then absolutely nothing.

Just a blank screen.

The same happens even when trying to go to safe-mode or debug. I'm lucky it's even working now.

I've saved all my information but I really need some help here folks.

The computer is a crap model but only two years old.

Also, I have no copy of Windows XP to reinstall. I was told it came with the machine, it did not, and Microsoft refused to help me with the situation as the store where I bought it went out of business.

Thanks so much in advance


A:Windows XP - Blank Screen

Read other 6 answers

Hello. I am trying to assist my in-laws with a problem. I am pretty computer savy. I have built several systems from scratch. All XP systems. My in-laws have developed a problem where they thought the monitor had gone out and replaced it. . . after the Windows XP logon with the loading bar, the screen goes blank. I have gone into safe mode and un-installed then installed a new video driver. They had an onboard video chip that I thought may have gone bad. So I put in a video card. Same problem....goes blank after the Windows logo. I can get into any safe mode with not problem, I am hung up with this problem. Their computer is fairly old. Originally came with 98SE OS, It is an older Dell system, Pentium 4, 1.8Ghz, 768 MB RAM, Currently with Windows XP Pro with service pack 2. If there is anyone that could help me, I would greatly appreciate it. Also as a side note I have tried to go back the most recent settings that worked, also to no luck. Also I don't know if this may be a factor......but they have no anti-virus protection. I wonder if that may have been a factor in this. Again, anyone who may have an assist. I would appreciate it.


A:Windows XP Blank Screen Help....Please

i have too had this problem this is when i didnt virus check for 2 years, i had a tonne of virus's, i think it may of been a virus when it happened to me. you best bet is to get a linux live CD, then back-up all of your data, re-install windows or if the distro of linux has a virus checker try that. good-luck

Read other 2 answers

Hi all,

I have a Dell inspiron PP42L laptop. Recently windows 7 was not booting and i had to run the recovery process. After that, the windows icon is coming for booting and later a blank screen with a mouse cursor. No progress after that. i had tried booting in safe mode, networking mode and also command prompt. Nothing is working. If i press F2 or F8 or F12 during the boot, one white cursor is coming on the top left corner of the screen and nothing after that. Please guys, help me out. I have very important data in my system drives. :(

Thank u soo much in advance.


A:Windows 7 blank screen

Welcome to TSF

The first thing I would do is to try booting it from a "Live" USB flash drive (or CD/DVD) so I could get a copy of my files off of it.A Live CD/DVD or USB flash drive contains a complete bootable computer operating system (OS). When you boot a computer from it, the OS loads into, and then runs from memory instead of a hard drive. This allows you to run an OS without installing it or making any changes to a computer's current configuration.

To create one, download an ISO file containing the OS you want to use, (such as Ubuntu, Slax or Zorin), then use something like ISO Recorder to burn it to a CD/DVD or USB key.Once that's done, you could breath a bit easier and start the task of trying to get Windows up and running again.

Read other 2 answers

I've just been setting up my new laptop today. After I installed AVG it said it had picked up a virus, which it moved to the virus vault and after that I went to the vault to delete it. I couldn't see what the virus was because oddly all the spaces where it usually had the virus file name were blank, but I pressed delete anyway and AVG popped up a big long blank window. Same sort of thing happened in the middle of trying to update AVG. I also had trouble with blank buttons and blank windows everywhere while I was trying to install other anti malware software - even the Start button in the menu bar was blank. I did a system restore, and that seemed to get rid of the problem and then I installed AVG again and it all started going wrong again. I can't do Google searches because all the results are blank. The computer can't detect Norton, which is already installed, it's trying to install the ccCommon file when it starts up. So something must be wrong.

EDIT: New development - I had left the laptop on, and when I just looked at it it had restarted by itself and had up a funny screen and said it was checking itself for drive consistency. I just turned the computer off because I have no idea what on earth it was doing and didn't want it to stuff up more.

Here's the log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 1:33:51 AM, on 25/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C... Read more

A:Blank buttons, blank windows, blank internet search results

I ended up turning it back on and letting it do the drive consistency check, though this didn't show up anything. I then uninstalled all Norton components including removing registry entries, and removed the other programs I had just installed (AVG, AdAware, ZoneAlarm, Yahoo Messenger - there might have been a few more too). Norton took forever to uninstall, I have a feeling it might have been up to something. I then ran a couple of registry and cache cleaners and they fixed a lot of stuff. During the whole process of constantly restarting the computer every so often, the drive consistency check came up a few more times - only once did they find something (I think they were AVG files). Anyway, this is what the log looks like now, and everything seems to be working. Does anyone know what causes these drive consistency checks? (They're not appearing at the moment, but they were being pretty sporadic before I did a lot of fixes). And is there anything more that can be fixed before I try installing all my regular programs again? (Norton was preinstalled already - I won't be reinstalling it!)

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:47:15 AM, on 25/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Inte... Read more

Read other 2 answers

I Had Windows Vista Home Premium On My Laptop.
Now I Wanted Another Os Windows Xp On My Laptop.
I Installed It In Another Drive In Which Vista Was Not There.
When I Restarted, I Was Asked To Select The Os.
When I Selected Vista, Then At The Next Moment A Blank Screen Appeared.
So Please If Anybody Have The Solution Then Please Help Me B'cos My Vista Is The Genuine One.
So I Dont Want To Lose It.


A:Windows Vista Blank Screen


Boot up with the Vista DVD and let Setup run, then choose "Startup repair" when you get the menu choices.

Or alternatively you can download this excellent utility, which can run in either XP or Vista, which should get the dual-boot options back again:

VistaBoot Pro

Download and install VistaBootPRO. Make sure you follow the prompt to install .Net Framework 2.00 as VistaBootPRO will not run without it.

Open VistaBootPRO, ignore the prompt to backup your BCD.
Go to the System Bootloader tab, select "Windows Vista Bootloader" in the first section and "All Drives" in the second section and then click Install Bootloader .
Next, go to the Diagnostics item on the menu bar and select "Run Diagnostics". VistaBootPRO will default back to the Manage OS Entries page and you will see that you now have entries there for "Earlier versions of Windows" as well as "Microsoft Windows Vista".


Read other 2 answers

Greetings, thanks in advance for any help.

My system: Windows 7 Home Premium 64 bit edition with NVIDIA GeForce 310M graphics card, ASUS all-in-one PC.

Problem: Intermittent blank (black) screens upon resumption from hibernate, sleep, or upon restart. The CPU is running (can hear the fan etc.) but the screen is blank after the initial "ASUS" logo, the "loading windows" screen, the log-in screen, or entirely blank. Sometimes things work fine--hibernate/sleep/wake works, but other times it takes several starts for a normal resumption into Windows 7.

Also, at times while in Windows 7, the screen will freeze (most often when clicking around in Windows Media Center); only way to use computer is to force restart.

A few times there was a BSOD message, the dump files are here (but this doesn't usually occur; the system freezes and is unresponsive, or the screen is blank in the startup/wake process):


Twice or so there was a "NVIDIA kernel mode driver stopped responding at node ##.## and has successfully recovered" message, which may have to do with the "nvlddmkm" driver.

Attempts: Tried disabling the graphics card in Safe Mode, and after that the computer starts normally and doesn't freeze, but of course all higher graphics functions are inactive as well as sleep/hibernate.

I also disinstalled the associated "NVIDIA graphics control panel&... Read more

A:Blank screen/freezing in Windows 7

Update: I managed to stop the freezing/startup issues by turning off the Wake-on-LAN capability. Since then the computer has turned on, restarted, hibernated, and gone to sleep without incident on a daily basis for over a week. So it seems that there was some incompatibility with the Wake-on-LAN capability, I'm guessing. I have no idea how the PCI Devices wake capability + the graphics card led to this freezing, but turning off Wake-on-LAN has helped.

Read other 1 answers

Hi guys,

I am new to this forum and would like to enlist your help with regards to a problem I've been having.
A month ago I upgraded to Windows 8.1 (my computer started the upgrade automatically) and since then I have been having problems with my lock screen.
When the computer powers on, the lock screen is just totally grey (windows theme color) but with the icons (Ease of Access, Internet Connection, Power Options) still visible below. When I press a key or click on the screen, I am able to type my password and log in as per normal.
I was wondering if anyone here has a fix for this issue? I know it is not very major but I would appreciate if you guys could help me resolve it.

Thank you!

- Chris.

A:Windows 8.1 Blank Lock Screen

What happens if you try to assign a different wallpaper/background to the lock screen?

Read other 4 answers

So, I'm running Windows XP with the most recent updates. I was playing Dungeon Keeper II (which I don't think was made for XP?) using an iso mounted with Magic Disk. The game crashed and I lost the task bar and all of my icons. I was just left with my background. I tried ctrl+alt+delete, but nothing happened so I manually powered down the laptop.

Now, when I start windows, it goes through the splash screen but then the screen goes blank. It boots up in safe mode and I've tried a few things:
1) I ran chkdsk and it said it found an error. So I ran it again with the /f and it said it couldn't run because the volume was already in use but I scheduled it to run on reboot. I rebooted and it said it fixed the error but nothing happened.
2) I've used System Restore twice (one for yesterday and one for 2 weeks ago) but it still doesn't boot properly.
3) I've tried disabling the automatic restart to hopefully get an error message, but I never got one so I just shut it down.
4) I've tried booting it into the "Last known good configuration."

Please help!

A:Blank Screen After Windows Splash

download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.

Run it in Safe Mode

Read other 3 answers

It's my first post, so please be nice...

I was working on my computer when everything froze for several minutes, so I tried Alt+Ctrl+Del, but to no avail. I restarted the computer by doing a force shut down by holding down the power button. When I restarted the computer, after the windows logo graphic, the screen turns black/blank and the HDD activity stops (led indicator).

I started Windows in Safe mode and tried various recovery points, none of which fix the problem. I tried doing a virus scan with Norton, but SOMEHOW it does not do a search but tells me complete immediately. I did to a scan about 2 days ago and everything was cleaned up. I search through my HD and I can access anything I want in safe mode. When I did a S.M.A.R.T. test for the HD, everything came up normal.

I am out of ideas!! What could be wrong with my computer?? How can I fix this? How is it possible for it to boot in safe mode but not regularly?


Read other answers