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Cannot start Microsoft Outlook due to errors in pst file

Q: Cannot start Microsoft Outlook due to errors in pst file

Hi all,

I am hoping someone can give me advice on the following error message which spontaneously started appearing in Outlook (2007):

"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file xyz.pst. Quit Outlook and all mail-related applications, and then use the Inbox repair tool (Scanpst.exe" to diagnose and repair errors in the file. For more information about the Inbox repair tool see Help".

Is the "Scanpst.exe" file already installed on my system with Outlook? If not please post a url where it can be downloaded for Win7 64 bit Ultimate. I have read a few forums pointing to errors with xml files used for the Navigation Pane. Could that perhaps be the issue here or is the Scanpst.exe route the only way to fix it?

Any advice will be much appreciated

Preferred Solution: Cannot start Microsoft Outlook due to errors in pst file

I recommend downloading and running Outlook PST Repair. It's a PST repair tool that I've used it in the past to recover emails, contacts, tasks and notes from corrupt Outlook files that are damaged or inaccessible. Supports Outlook 2000, 2002, 2003, 2007, 2010 and 2013.

You can download it direct from this link http://goo.gl/1bjhSi. (This link will automatically start a download of Outlook PST Repair that you can save to your computer.)

A: Cannot start Microsoft Outlook due to errors in pst file

Browse to C:\Program Files\Microsoft Office\Office13\Scanpst.exe.
Another window opens up, Click the Browse button go to Libraries/Documents/Outlook and select the .pst file

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not sure if this is the right forum but i recently changed from mcafee to norton and everytime i start outlook,i get mcafee error messages,that outlook is looking for mcafee and its not there. it says to go to help and detect and i repaired, if it needed,office xp and it still starts with errors.i would assume norton would take over as default , and it does scan all mail,but how do i rid of the mcafee errors??

A:microsoft outlook errors

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Until about 2 days ago my laptop was fine, but now loads of problems have started.

It began with when I opened Outlook, so I put this in this forum because I still think its relevant. I got the “Virtual Memory is too Low” message on the bottom right hand corner of my screen. This is a fault identified by Microsoft and it told me what to do: to increase the paging files, so I did, but there was no improvement, so I have reset them to where they were:

initial size = 400MB – higher than original I think because I couldn’t remember
Max Size = 669 (reccomended)

I know that Norton is OFTEN a cause of virtual mem being too low, and I do run Norton, but have done happily without this message appearing, so I don’t think its linked. Also, I have “MemTurbo” which tells me that I have PLENTY of RAM, so I don’t understand why the laptop is kidding itself!

Then, when I opened Outlook, I got this message, but first to do with SpamFighter:

“The add-in “C:\ProgramFiles\Google\GoogleDesktopSearch\GoogleDesktop” could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help Menu. You may be out of memory, out of system resources, or missing a .dll file

I uninstalled Spamfighter, but the same message came up with Google Desktop which I have tried repeatedly to uninstall, but it won’t.

I restarted and it refused to check emails with outlook, with error message:

"A timeout occurred while communicating with the server (Account: ... Read more

A:Microsoft Outlook errors

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Problem: Outlook starts normally with a POP3 account in a POP3 Outlook profile. However, I have a work Exchange account which I configured using instructions yesterday. Worked fine. Yet today, Outlook crashes - fails on opening Microsoft Exchange Account. Hangs and then forced exit produces Microsoft error report. On restarting, Outlook says that "outlookaddin.dll" caused a serious error and has been disabled. Disabling it means that Outlook no longer pulls down emails from Exchange. Re-enabling it causes the crash again, Catch-22.

Dell XPS M1210 - brand new.
Microsoft XP Professional SP2 (fully patched)
Microsoft Office Outlook 2003 SP2 (fully patched)
McAfee SecurityCenter pre-loaded by Dell.

I configured the Exchange profile yesterday and it worked fine. Changes -- possible cuplrits? -- in the meantime:

1. A large McAfee patch was installed semi-automatically.
2. Attempted to install Treo 650 Palm Hotsync. This did not complete successfully. Hung while hotsyncing to Outlook. Then uninstalled successfully.

What I've tried, but which does not fix the problem:

a. Detect and Repair run within Outlook completes successfully.
b. Disabled and uninstalled McAfee Spamkiller.
c. Remove the Exchange profile through Control Panel > Mail, and create a new one with a different name.

Suggestions very gratefully received!

A:Cannot start Microsoft Outlook using Microsoft Exchange Profile

Check out this page, it might help: http://msdn2.microsoft.com/en-us/library/ms268871(VS.80).aspx

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I've been having trouble for a little while now. But just when I started up, I got something that worried me a little more( refer to attachment). Lately, the Programs listed in the Start tab will not open. I have to open the Task Manager to start my files. Also, as of late, when I try to organize files, such as photos and such, they act funny and jerk around to other spots. This happens with both single and multiple files, and it also occurs within the Bookmarks tab( I use Firefox). Sometimes even my text will go out of order in the text box( it just occurred within the Topic Title box). I also have another dilemma. After I bootup and login, I always get a box that talks about a search interface in dynamiclinklibrary wlanapi.dlll. I'm almost positive it has to do with D-Link, my home networking, but I'm not sure what to do. it started after I installed Service Pack 3. I will get a screenshot on the next bootup, the popup mentioned above distracted me from getting it.And more, these are taken from a previous topic of mine that was closed because I thought I had a virus problem, I'm pretty sure it's gone now, so I'll post it.: Whenever I have a bunch of tabs open, or when one of the tabs is especially slow, my computer will shut right down and flash the blue screen. This happens all the time, and sometimes a couple times a day. Whenever I boot up afterwards, it says that my computer has recovered from a serious system error. That serious system error ha... Read more

A:Computer Errors, Programs in Start will not start, freaky file behavior and more.

<<I've been having trouble for a little while now.>>

<<And more, these are taken from a previous topic of mine that was closed because I thought I had a virus problem, I'm pretty sure it's gone now...>>

If you really believe that the malware problem is gone...why are you posting details about it now? OTOH...if you have malware issues, we need to move this from the XP forum to those who are qualified to deal with malware issues.

Have you tried a clean install of XP...to try to focus on the source of your system problems?

That would also pretty much eliminate the possibility of malware carryover.

System manufacturer and model, please?


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I am getting the following message when launching outlook

"Cannot start Microsoft Office Outlook, Unable to open the Outlook window.
The set of folders could not be opened. "

I have multiple pst files on different drives. the problem is the main pst file is on a hard drive that crashed. how do I open outlook or remove that 1 pst so the rest of the pst files can launch?

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

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Had this error on a user's pc. Researched it here on the forum.
Found another thread with someone suggesting to use the following command to get it going:
Start->run..then type the following -> "Outlook.exe /resetnavpane"

This worked! The other thread has since been closed, but I wanted to reply and say WHY my users outlook suddenly started throwing out this error, because no one on the other thread was able to.

Turns out that my user had "accidentally" dragged their personal folder (containing 1000's of emails) into the "outbox".
Since the "outbox" folder is one to be used while an email is in the sending phase, it basically just shut down and wouldn't open for anything.

Luckily the command was able to get Outlook open and I was able to investigate what the user did to cause it.

Hope this info can help someone else.

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Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 228434 MB, Free - 128495 MB; D: Total - 9999 MB, Free - 8914 MB;
Motherboard: Dell Inc., 0H279K, , .2D0W6H1.CN486438B40035.
Antivirus: Norton 360, Updated and Enabled

I get the following error when trying to open Outlook. My computer updated last night. Outlook worked fine this morning, but then I got the "configuring updates do not power down" screen. Once the computer restarted, Outlook would not work:

cannot start MOO. Cannot open the outlook window. the set of folders cannot be opened. errors have been detected in the file. c:\users/Nikky\AppData\Local\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail enabled applications, and then use the Inbox repair tool (scanpst.exe) to diagnose and repair errors in the file. for more information about the inbox repair tool, see help.

I have tried: Go to run and type outlook.exe / resetnavpane -did not work, I get the same error.

I have tried: Run and Scanpst.exe-I get windows cannot find the file.

I have tried a System restore-it could not be completed.

I have ran a windows office diagnostic, 1 problem found and fixed, however it did not correct the problem.

I have tri... Read more

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

here are some more command line switches...


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We have all of our user's email set up to deliver to a personal folder that resides on a server with Windows 2003. We have a small number of people that get the error message below. They eventually get in, but either have to close outlook and reopen several times or they have to reboot their computer. Has anyone seen this before? Thanks!

"Cannot start Microsoft Office Outlook, Unable to open the Outlook window.
The set of folders could not be opened. The server is not available.
Contact your administrator if this condition persists."

I have tried every suggestion I could find on the internet, but still haven't found a solution.

any help would be much appreciated.

A:Cannot start Microsoft Office Outlook, Unable to open the Outlook window.

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Dear AllI am getting the above error when I try to open Outlook 2007 on Windows XP. There is a quick fix to this which is to run 'outlook.exe /resetnavpane', which I find from a quick internet search. However, this is a one time fix, and I am having to do it every single time that I boot up. Is there a more permanent fix to this problem - hopefully the fact that the above fix works will identify the root of the problem. If anyone knows this and can help I would be very grateful. Thanks AdamEDIT: Moved to more appropriate forum

A:Cannot start Microsoft Office Outlook, Cannot open the Outlook window

Is that the error message in its entirety?Could you provide a link to the outlook.exe /resetnavpane fix so we can look at it and see exactly what it does?

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i try to cut my outlook form C to D its stuck, after that i try to open my outlook, but its not working. it gives me message:
Cannot start Microsoft Outlook. Cannot open the Outlook window. the set of folders can't be opened. you don't have the permission required to access the file.

please help me, all my work on this email, and i need it.

A:Cannot start Microsoft Outlook. Cannot open the Outlook window."

Your post is not very clear, but the way I read it, it looks like you have cut your Outlook program on drive C & pasted it on drive D, is this correct?.
If this is the case can you try to reverse the procedure & put it back on drive C exactly where was before.. Moving a program from one drive to another can cause the system to lose its connection & cause problems.

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I am using microsoft outlook as my email server. Just noticed today that when using a distribution list I had not used in a little while, and clicking on addresses in that list, it brought up an entirely diferent address not even in the list. What could cause such a problem and how do I fix it?
Thanks in advance...

A:microsoft outlook, address book errors.


Have you run a full virus scan lately? They may have been changed due to a virus.




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Does anyone have a fix for this issue?

A:Cannot start Microsoft Outlook. Cannot open the Outlook window.

I had this problem on a customers laptop with Vista Home Premium and Microsoft office 2007 Enterprise.

I've often seen similar errors with Office including things going wrong with Word, Excel, basically any Microsoft Office application.
Nearly all of these errors can be solved by allowing Office to re-create it's profile folders. I fixed the same problem you are having with this procedure...

1. Close all office applications
2. Browse to and RENAME the following folders (do not delete them if you wish to avoid losing any emails and address books). I normally stick an _ on the end to make it "foldername_"

For Microsoft Outlook...

For other Microsoft Office Programs...

3. Open problematic application (Outlook in this case)

The next problem you will have with OUTLOOK is your Personal Folders file will be new and therfore empty (none of your old emails, calendar or contacts in there!).
Don't panic though, all you need to do is the following...

1. Open Outlook
2. Go to File>Import and Export...
3. Choose "Import from another program of file" and click next
4. Choose "Personal Folder File (.pst)" and click next
5. Click the browse button and locate the folder that you previously renamed
C:\U... Read more

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Hello All,

I am trying to send a HTML email to multiple clients from my business.

I am using Outlook Express.

The error I receive is:

This message could not be sent because one of the reciepients was rejected by the server. Server response '550 Invalid recipient: <[email protected]>'.
(Account: 'pop51.****.***'
SMTP Server 'smtp10.*****.**
Error Number:0x800ccc79)

Obviously I haven't posted the actually message for personal reasons.

When I do remove the contact in question, I receive the duplicate error on another contact and so on and so forth.

I would greatly appreciate any kind of assistance.

Thank you all for looking.

A:Errors sending 300+ contacts with Microsoft Outlook Express

MS have these suggestions:

But its also possible that your ISP simply blocks any attempt to send so many emails at once. Many do now, as it limits spammers from sending unwanted trash in large quantities. Some impose limits as low as 50 at any one time.

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Hi all,

Firstly, thank you for reading this and for your help. This has to do with my work PC running Windows 7 and I have to get the issue resolved before start of business on Monday morning.

I'm running Windows 7 and my Outlook 2010 recently crashed. I tried opening Outlook again and I got the following error: "Cannot open your default e-mail folders. Outlook cannot start because a data file to send and receive messages cannot be found. Check your settings in this Microsoft Outlook profile. In Microsoft windows, click the Start button, and then click Control Panel. Click User Accounts, and then click Mail. click show Profiles, select this profile, and then click Properties."

I tried to do this by visiting the Mail applet in Control Panel, but the Mail applet wouldn't load as the following error occurred when trying to launch it: "Windows Shell Common Dll has stopped working".

Problem signature:
Problem Event Name: APPCRASH
Application Name: rundll32.exe_shell32.dll
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc637
Fault Module Name: mso.dll
Fault Module Version: 14.0.6129.5000
Fault Module Timestamp: 5082efbe
Exception Code: c0000005
Exception Offset: 0003ce4c
OS Version: 6.1.7601.
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

I already restarted the computer mu... Read more

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This is the error message im getting when trying to launch microsoft outlook 2010, using Windows 7 home x64.
No error code is provided, see attached image for the error message.

I tried all the solutions provided in other threads, none worked.

A:Cannot start microsoft outlook

Welcome to the forum,

Have you tried this?

Office 2010 - Perform Repairs

This may be useful as well,

Cannot Start Microsoft Outlook 2010

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Using Outlook 2010 on a new Windows 7 PC. Outlook started a few times and then the error message "Cannot start Microsoft Outlook" came up. I have read previous threads on this topic and tried the solutions offered there. The regedit solution from Capt. Jack solved the problem.... but only temporarily. After running an update for WordPerfect, the error message "Cannot start Microsoft Outlook" returned. Please advise if there is anything else I can do to prevent future errors. Many thanks.

A:Cannot start Microsoft Outlook

Just a few random thoughts...

* Have you applied the appropriate updates to Outlook?

* If you right click the Outlook Icon > Run as Administrator...
Does Outlook now open / work as expected?

* If the problem doesn't appear when you're running in Safe Mode could it be a misbehaving add-in that's causing grief?
Safe Mode

Navigate to Add-ins and see if there's anything there you can disable.
{ If you have an iTunes add-in disable it. It's really only useful if you're synchronizing Outlook to your iPhone or iPod.}


Is Outlook up-to-date?
Did Outlook ever work?
Does Outlook still work for other users on the computer?
Safe Mode
Disable add-ins
Use scanpst.exe to fix Outlook Data File errors
Recreate your mail profile
Run a Repair, Office Diagnostics or reinstall Office/Outlook

Outlook doesn?t start | HowTo-Outlook

Outlook 2010 Won't Open

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Can some please help!! Trying to log into Outlook, but receiving this error message:
"Cannot start Micgosoft Outlook. Cannot open Outlook Window> The set of folders cannot be opened. errors have been detected in the file C:\Users\John\AppData\Local\Microsoft\Outlook\Outlook.pst."
Any assistance would be appreciated.

A:Cannot start Microsoft Outlook


You could try this...

How to find and run the Inbox Repair tool in Outlook


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Please help guys!

Yesterday my outlook was fine in the morning and suddenly I keep getting this message and cannot open it to get my emails! I run a business from home so am desperate to access these emails.

The error message is...."Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can install Outlook Express by running IE5Setup.exe from the IE5 folder located on your CD or through the Windows Update website".

Now I've googled this and quite a few people have had this problem too and I've tried various answers that have worked for others but they don't work for me!

The most common answer is to go to regedit and then find........

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

In the right pane there should be a value named IsInstalled. The data value for it should be 00000001. If yours ends with a zero, double click on IsInstalled and change the zero to a 1. Then try starting Outlook.

But when I got to that folder there is no IsInstalled file there to change the data value on. There is a folder below it similar ending 00AA00B6015F which has an IsInstalled file where the value is already '1' so doesn't need changing!

Any help would be very much appreciated and apologies for making this query so 'wordy'.

Many thanks guys.

A:Cannot start Microsoft Outlook

Hello Triscan and welcome to Seven Forums.

You could try this:

Start->run..then type the following -> "Outlook.exe /resetnavpane"

Cannot start Microsoft Office Outlook. Cannot open the Outlook window. - Microsoft Answers

Or you could try to repair Microsoft Office.

How to install or repair and reinstall Office 2003 programs and features

How to install the individual 2007 Office features or to repair the installed 2007 Office programs

Repair or remove Office 2010 - Access - Office.com

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I have had Outlook for years, but have never been able to get it to work. I receive multiple error messages concerning Pop servers - sending and receiving - and others. I gave up a long time ago. I recently had repairs done, and I am hoping that will help enable me to use Outlook. I use Yahoo Mail(2) and Gmail, and I could never get Outlook to communicate with them.
I would like to erase all previous attempts and set up Outlook fresh, from scratch, get all my email set up, and eventually learn the other features so I can consolidate my other Office 2003 operations with Outlook - ie. Word, Excel, and contacts. What I need is to be walked through the whole thing(like I'm a fifth grader or younger), step by step.

A:Set up and start using Microsoft Outlook from scratch.

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I am having trouble starting Outlook 2013. I get an error message "Cannot start Microsoft Outlook".
So please suggest me something for Microsoft Outlook fix.
Best Regards

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Hi  I get an error message "Cannot start Microsoft Outlook.  Cannot open the Outlook window.  The set of folders cannot be opened.  The information store could not be opened. Can any help please? Thanks Wendy

A:Cannot start Microsoft Outlook 2016

Hello again Wendy, What version of Office are you using? 365 or 2016, 2013, etc. If you have Office 365, Microsoft has a tool you can download and run to solve most common technical issues.Download the link below, then run it.Support and Recovery Assistant for Office 365 Let me know.

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What is the best software to remove an encrypted password on a PST file created with Microsoft Outlook 2003? Thanks

A:Microsoft Outlook PST file

Obtain the password from the person that put it on the file.

Please see the TSG Rules, we no longer provide any help with lost passwords or getting around password protection. Obviously, we can't determine the real intent here, so our policy is to abstain from any assistance in these matters.


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I am a novice at the computer gig and outlook stopped working a couple of days ago. I read some of the fixes on the site, but don't know how to do most of them without a step by step (don't leave anything out) guide on what to try. The error message is "cannot start microsoft office outlook. Cannot open the outlook file." Can anyone give me a step by step on how to fix this. I got the new Dell with all the programs on it and it was working fine until about 3 days ago and i started to get this error message. Thanks for any help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3063 Mb
Graphics Card: LogMeIn Mirror Driver, 3 Mb
Hard Drives: C: Total - 229234 MB, Free - 190988 MB; E: Total - 152588 MB, Free - 134501 MB;
Motherboard: Dell Inc., 054KM3, A01, ..CN697020630383.
Antivirus: AVG Anti-Virus Free, Updated and Enabled

A:Solved: Cannot start Microsoft Office Outlook

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I recently removed admin rights from our end user computers (XP Pro-32bit). Everything works great using the "run as" option, except for Outlook 2007. That option doesn't seem to be available for Outlook. Whenever a user launches, they receive an error message stating "Cannot Start Microsoft Office Outlook." The only way to get Outlook to launch is to return local admin rights. All other Office products work.
We are using an Exchange server, though it is in another office, and I do not have access to it. The end users have full control access to C:\Documents and Settings\[user name]\Application Data\Microsoft\Office and C:\Documents and Settings\[user name]\Local Settings\Application Data\Microsoft\Outlook. I also granted them access to HKLM\Software\Microsoft\Office.
Is there anything else I need to give them access to? Any other ideas? I completed the installation of the software with admin rights, and am only now taking them away. I thought maybe there was an Active Directory issue here (since I inherited our current PDC and the associated AD accounts), but it's happening on all new users too.
Can't find anything helpful about this on Google...

A:Cannot start Microsoft Office Outlook 2007

Have you tried creating another profile in Outlook?

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I have Window 7 and keeps receiving this message when trying to open my emial. ""annot start Microsoft Office Outlook. Unable to open the Outlook window".


View Solution.

A:cannot start microsoft office outlook. unable to open the ou...

Hi chatimcc, Welcome to the HP forum. Open a command window. Type in outlook.exe /resetnavpane and press the enter key. Now try to open Outlook.

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hi Im using Windows XP. Last Tues, my server had problems with email. I kept getting a Send/Receive error. Then a prompt box 'Enter Network Password', which already had all my details in it keeps popping up, when i click ok, it just pops up again. I contacted my server. They seem to have fixed the email problem...except for me! Spent 40 min talking to a girl from virgin last ight..no help at all! She said it was problem with Microsoft Outlook. 'Pressed a few buttons' and it eventually came up that file SKU112.CAB was missing! It then asked me to re-install ms outlook but it had been pre-installed when i got laptop! I can still access email via server but have used ms outlook for 15 yrs and really want it back! I have tried to find a 'free download' but they all charge!! so dont know what to do??? any ideas? Thank you!!

A:Missing file SKU112.CAB Microsoft Outlook

Microsoft does not allow you as an end-user to download office 2003 products from the internet. Therefore there is no legal way to download microsoft outlook 2003 from the internet.

However HP mentions below the error you are receiving with a possible fix.


Second Option is to backup and re-image your computer with the recovery dvd/cd provided with your laptop, hopefully that includes the office product.

Otherwise you will have to order an replacement cd from either microsoft or your oem. If your computer is under warrenty I would contact your OEM first.

Order Replacement CD from Microsoft: http://support.microsoft.com/kb/302822

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Good day,

I am attempting to transfer MS Outlook file from one computer to another. I have successfully transferred the file from the CD to the appropriate Outlook folder on my C drive. I then utilized the following steps: 1)open outlook 2) tools, services, (the services screen opens) add button, (the add services to profile screen opens) 3)select the personal folders from the drop-down and OK the create/open personal folder screen appears 4) select the appropriate file to be restored and click on the "open" button. At this point I receive an message that indicates that the file which I have chosen is "not a personal folders file". When I close this message it is followed by another message indicating "properties for this information service must be defined prior to use. In the past I have successfully completed an Outlook transfer but it appears that I am not doing something right this time around. It would be very much appreciated if anyone could assist me. Thank you.

A:Transfer Microsoft Outlook File From One Computer To Another

If you're not using exchange server see this outlook synchronization tutorial. Works for Outlook 2003 and older versions. In addition, see other outlook articles.

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Before I upgraded to Windows 8.1 I made a backup of my Microsoft Office Outlook Mail folder which was saved as a .pst file.  I have tried over and over to import this file into Microsoft Outlook.  My email works fine but I can't import any of my contacts.  I am not sure how to get these files imported.  Any assistance would sure be appreciated.

A:Need Help with .pst file transfer to Microsoft Office Outlook

It helps to know what version of Outlook you are using.

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Is Microsoft Outlook Express put the patch on the Outlook Expree E-mail for blocking the VBS file? There's a regular Outlook e-mail that has a patch if the people download it for blocking the VBS file.or When will Microsoft put the patch on the outlook express soon?



A:Is Microsoft Outlook Express for blockingthe VBS file

Bob the best antivirus Attachment protector is yourself, don't open it if you are unsure of it's origins. Saying that, the I Love You Bug certainly had it's own appeal. I was bitten as it had a coworkers name on it who certainly wasn't in love with me, so I wanted to know why... Ten minutes later we all knew something was up.

There is a simple way to view attachments without opening them. Hit Ctrl+F3 and a message source box will open, scroll down and if you see code then it is advisable to delete the entire e-mail. Shift+Delete.

Now, there is another way to transmit a virus and it is through a Signature. The Kak worm is successfully doing that. I was protected the other night from viewing that Signature while in Outlook Express, a prompt came up asking if I wanted to run an activeX component not marked as safe. Being a bit more cautious with my own computer I said no and was rewarded with the reason. The poster was complaining about a signature being added that was calling for a kak.htm file. I also hit Ctrl+F3 and scrolling down the message source, I could read the entire code for the Kak virus. With that said these are my settings for Internet Zones in IE Tools>Internet Options>Security>Custom Level
Running IE5 version 5.00.2314.1003 and Outlook Express 5
ActiveX controls & Plug-ins
Download Unsigned ActiveX Controls
Initialize and script ActiveX Controls not marked as Safe
Run ActiveX controls and Plug-Ins
S... Read more

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If you don?t have any technical skill then the only option you have is using a third party tool like  OST to PST Converter. If you have lost your Outlook mailbox
including all the folders like inbox, outbox, sent-items, deleted-items, drafts, contacts, calendars, notes (To, Bcc, Cc, Subject, Object, Date, and Time).
Read More Info: https://www.bulkecommerce.com/store/ats-ost-to-pst-converter-software-159.html

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I have a Microsoft Office Outlook file that won't open. Each time I attempt to do so I get a box that comes up and reads cannot start Microsoft Office Outlook. Cannot open file: C:\Documents and Settings\Administrator\My Documents\Wrong Number.msg. the file may not exist, you may not have permission to open it, etc. I right clicked properties on the folder and it shows a 7.6 MB file that should open with Microsoft Office Outlook. Does anyone know why this may happen?

A:Microsoft Office Outlook File Won't Open

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Now that we have started a new year, I would like to start "from scratch" with Microsoft Outlook 2003, but I do not want to completely delete all of the e-mails received during 2006, although I will no longer require them to be accessible from within Microsoft Outlook 2003.

Is this as simple as moving the current Data File (“.PST”) to a back-up location, and creating a new, empty one for 2007?

Any help would be greatly appreciated.

A:Microsoft Outlook 2003 Data File Management

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Hello all,

My Outlook .pst file is corrupted after a power failure. Currently, the file is 0kb and scanpst.exe doesn't seem to be working. I do have a backup but it only covers last week and before, and I've received important emails just this week.

Is there any way to recover my emails? One thing I've noticed is that I can "find" all those emails when I search by using Windows 7 Search, they all show up on search but I can't open/copy/preview them.

Thanks in advance.

A:Microsoft Outlook 2007 - Corrupted .pst file problem

Do a search for any other PST files on your computer. Open Outlook and go to File > Data File Management and double click the Outlook.pst entry. Where it says filename copy the path with the exception of the Outlook.pst portion and paste it into the search or file open box. Are there any other PST files in there?

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OK I use outlook 2003 for my comcast e-mail and lately when I start it up the window

comes up but before doing anything a second window pops up with a load bar and it says

the file personal file folders was not closed properly and checking file for errors after it

loads the main window says not responding for a moment and then it operates as normal

and if it matters Im using windows vista home premium 32-bit

A:Solved: Microsoft outlook personal file folders

Had something like that at work. Theres a few fixes for it but I need to know if your emails are being saved on there server or on your computer in a .pst file

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Is Microsoft Outlook Express put the patch on the Outlook Expree E-mail for blocking the VBS file? There's a regular Outlook e-mail that has a patch if the people download it for blocking the VBS file.or When will Microsoft put the patch on the outlook express soon?



A:{Duplicate} Is Microsoft Outlook Express for protecting the VBS file

Closing: Duplicate post.

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I have Outlook 2010 and Windows 8.1.  When attempting to open e-mail in Outlook 2010 or documents in Word I get the following error:
"Outlook could not create the work file.  Check the temp environment variable."
I've read several Microsoft KB articles and several forums on this issue.  According to these articles, This problem occurs when the Cache string value in the registry doesn't point to a valid directory.  The solution provided is to:
Locate and then click the following subkey:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Right-click the Cache key, and then click Modify.  Then modify the sting value to:  %USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache
When performing this step, the cache value was already set to the value above.  I attempted to overwrite by typing the same value for the string, but that did not solve the problem.  I attempted to change it to a different value, save it, and then
modify it to the correct value and save it, but that did not solve the problem.  I also attempted to go in to the INetCache folder under Users\"user"l\AppData\Local\Microsoft\Windows\INetCache, rename it, recreate a new folder and copy all subfolders
into it, and that did not solve the problem.  
I am out of things to try from the user forums I have researched.  Appreciate any insight anyone might have on how I can solve this problem.

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Here's what happened, and how I already tried repairing it: my e-mail stopped working -- I knew there was an issue with the fact that AOL had taken over email services for Verizon, so I tried to work on the settings. While doing that and repeatedly testing different settings, Outlook crashed.

When I tried to open start Outlook again, I got the following error message:
"Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\Users\graha\Documents\Outlook Files\"<email address>".pst cannot be opened"

So I did a little bit of research and found this page: https://support.microsoft.com/en-us...find-and-run-the-inbox-repair-tool-in-outlook

I ran the repair tool, it found errors and fixed them. However, I Still get the same error message now.

I feel like I've been banging my head against a wall all evening. Any help would be deeply appreciated. Thanks!

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I have a .net application that sends out an email with an appointment calendar (iCalendar) file (.ics) attached to the email. With in the .ics file it contains all of the details about the appointment.

Below is the syntax of the .ics file:
PRODID:-//hacksw/handcal//NONSGML v1.0//EN
SUMMARY:test meeting subject
LOCATION:Meeting Room 305a
DESCRIPTION:test meeting details
ORGANIZER;CN="User name":MAILTO:[email protected]

As you can see in the meeting is scheduled for 07/24/2003 at 8:00 AM to 9:00 AM.

I am located in the (GMT-05:00) Eastern Time (US & Canada) time zone and the .net application server is located in the (GMT-06:00) Central Time (US & Canada) time zone. When I open the .ics file in Outlook or Lotus Notes it says the meeting starts on 7/24/2003 at 9:00 AM and ends at 10:00 AM. But that is not what I set up. It seems like outlook took the time and converted it to eastern time. I do not want this to happen. What ever day and time I set up in the .net application I want this to reflect in the .ics file. Basically I do not want Outlook or Lotus Notes to convert the time to the computers local time. I have tried to play around with the "DTSTART" and "DTEND" date to see if I could stop this f... Read more

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Microsoft Outlook.

When I start Outlook I get a warning. (freely translated from Norwegian):
"Can not install or load adittion Crogram/Mcafee/Mcafee Virus Scan/scanemal.dll......."

I used to have Mcafee Virus Scan installed, but I have uninstalled it and switched to Norton Anti Virus.

When I press OK on the warning, Outlook pops up and works normal.

I have tried the "Find and Help" function, and also to reinstall Outlook but the warning is still there.

Can anybody help me?


Rorger Naess, Norway

Windows ME

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 Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#     rhino.acme.com          # source server
#     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
#       localhost
#       ::1             localhost

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It was working fine until today. System restore, rebuilding profiles and none of the Vista fixes seem to work! Any suggestions would be greatly appreciated.

build 7127 64 bit
offfice 2007

A:"Cannot start Microsoft Office Outlook, Unable to open"

What version of Outlook are you running?

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Hi There,
I'm getting the errors below and but I have not got any BSOD.
The errors I'm getting in eventviewer are Pku2ulog failed to start 0xC--35, Negolog failed to start, IDListenLog failed to start, P2PLog failed to start and HomegroupLog failed to start, all with the same failure code 0xC-- 35.
This is what the logs files says about each error.
Unknown( 10): GUID=c36a26fb-03a9-d591-3984-dc17e4a48527 (No Format Information found).
Unknown( 89): GUID=fc9d5ca5-e6c8-627c-be74-e6e0a98bbf57 (No Format Information found).
Unknown( 37): GUID=2553184f-6f2a-3198-ddb7-93ab1ad2d125 (No Format Information found).
Unknown( 10): GUID=418a567f-b393-1423-26aa-123149ef8882 (No Format Information found).
Unknown( 12): GUID=96f7a94a-4343-6ede-ff2b-dd1dafeed500 (No Format Information found).
However, the 'Unknown(xx)' number changes times to times.
Could you help me please?

Thank you very much for your attention.
Best Regards.

A:Errors Pku2ulog failed to start 0xC--35, Negolog failed to start, IDListenLog failed to start, P2PLog failed to start and HomegroupLog failed to start, all with the same failure code 0xC-- 35.

If you have Home group set up, please go to Control Panel ? Network and Sharing Center. Choose homegroup and sharing options and click ?Leave the homegroup?.Juke Chou
TechNet Community Support

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Greetings, and thanks in advance for your time.I need help figuring out how to address my disk errors and file system errors. Will you please help me figure out a way to run chkdsk?I am posting a new topic here, at the instruction of my helper, HJT Team member 'extremeboy.' Extremeboy suggested I post here to get specific expert help on a current symptom, which I am experiencing following a malware infection.(My original topic, where I've received instructions from extremeboy, is here, along with recent DDS logs, other scan logs, etc: http://www.bleepingcomputer.com/forums/t/248955/post-infection-further-help-needed-cant-run-chkdsk;-and-combofix-quarantine-question/ ).My system Software details:Windows XP Pro, Tablet Edition, SP3, all updates taken.Firefox used for all my web browsing.Windows Firewall runningAVG Free version running, updated regularlyMy Machine details:Gateway M280 tablet PC notebookCeleron processor 1.60 GHz504 MB of RAM.Hard Drive is a Fujitsu MHV2040BH (which is SATA, I believe).I need help finding an alternative way to run chkdsk.During the scan processes that eradicated my malware infection, I was prompted several times to run chkdsk to address disk errors. I have also experienced some glitches with document files getting corrupted.Unfortunately, I have been able to run chkdsk, despite many attempts. My issues and symptoms:-When I schedule chkdsk to run at reboot, it does not run.-My Operating System CDs are the Gateway Recoverty CDs for XP (not pure... Read more

A:Unable to run chkdsk. Need to fix disk errors and file system errors.

Hi .Not sure why you would get that message when accessing the Recovery Console, that's typically a message that occurs when a user is trying to install XP on a SATA drive but the SATA drivers are not included in the install process.XP Tablet Edition is considered to be a superset of XP Pro...so there's no version conflict.That would seem to indicate that your hard drive is experiencing problems which Windows cannot solve.http://www.fujitsu.com/us/services/computi.../utilities.htmlI would use Version 1.12, but it appears that either of the first two will do the job.LouisDon't bother with the short test, do the long/extended test.

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I have a brand new Dell 580 with Win 7 & Office H&B 2010. After transferring my .pst file from an old machine, I shut down for a phsical move of the new dell. Ms installed 29 updates. After restarting, I get the message above, while the balance of MSOffice works just fine.

I have since 1) tried the resetnavpane and 2) uninstalled & reinstalled MSOffice.

Any thoughts?

A:"Cannot start Microsoft Outlook"

I just rebooted and attempted to start Outlook in "Safe Mode". Same result.

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