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cleaning a computer case

Q: cleaning a computer case

I have a Antec 300 u 3 case which needs cleaning inside and vents on side and front of the case.

Due to my disability I can not pick the case up and clean it.

Is there another way which I can clean the case with out opening it please

thanks

werewolf

RELEVANCY SCORE 200
Preferred Solution: cleaning a computer case

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: cleaning a computer case

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RELEVANCY SCORE 66.8

My computer keeps shutting down when playing games or converting movies. I changed RAM (then putting old modules back because they weren't causing the problem), bought a new PSU and installed 2 aditional fans. It didn't work. So, my "diagnosis" is that dust is causing the problem. I need some advice about cleaning the case, removing the CPU heatsink and stuff like that.

A:Cleaning the computer case

  
Quote: Originally Posted by 4eyed


My computer keeps shutting down when playing games or converting movies. I changed RAM (then putting old modules back because they weren't causing the problem), bought a new PSU and installed 2 aditional fans. It didn't work. So, my "diagnosis" is that dust is causing the problem. I need some advice about cleaning the case, removing the CPU heatsink and stuff like that.


Dust can build up on the CPU fan and prevent proper cooling. This can be cleaned without removing the heat sink by using those cans of portable air blast. Take the case outside and being careful to not loosen any of the internal connections. blast the inside of the case and especially around the cpu with the air and that should help. Carpets/cats/dogs/people create dust and it tends to build up on the fins for the cpu cooler and prevent proper cooling.

Give this a shot and see if this helps.

Rich

PS: I do not recommend removing the heat sink as you will need heatsink grease when you reseat it. Also you take the chance of unplugging the cpu and they are dog to replace properly without bending pins which will ruin your whole day.

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RELEVANCY SCORE 65.2

What things are safe and good for cleaning the exterior of a computer case? Are things like baby wipes and Swiffer dusters safe? (This is what I usually use and it seems to have done no damage so far on my new and old computer) Any cautions to be aware of when cleaning the outside of the case?

A:Things safe for cleaning outside of computer case

A mild dishwasher soap and water solution like you'd use to clean most anything. It's not going to hurt paint over metal.

The obvious precaution is to not let any of the solution get inside and stay away from connection points, switches, or any moving parts.

Real men do no more than wipe with a slightly damp cloth, if anything at all---unless they've done something unspeakable to the case.

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RELEVANCY SCORE 54.8

Is it possible to use a vacuum to clean out the inside of a case?
 

A:Case cleaning

You choose, http://forums.techguy.org/hardware/446496-given.html
 

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RELEVANCY SCORE 54.8

I opened the case and there was a lot of dust on al the parts and between fans and bottom of case. I want to clean them, is it ok to use a vacuum cleaner? (because of metal parts of the vacuum cleaner). How do you clean the fans?
 

A:cleaning the case

Hi and welcome. You can use canned air, or an air compressor (I just used an air compressor last weekend to blow mine out). I took both sides off, took it outside, and blew as much as I could get out.

The fans may need to be removed, especially the cpu fan, and cleaning by hand, depending on how gunked up it is. Of course, if you do this, you'll have to replace the thermal paste ontop of the cpu as well.

I wouldn't try to get a vacuum cleaner in there
 

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RELEVANCY SCORE 53.6

Hi

How can i clean my case fans as they are dirty?
Also how can i clean my graphics card and processor fan with-
out removing the card/heatsink!
Any ideas appreciated

Thanks,YummyGuts
 

A:Solved: Cleaning case fans

Hi,
Not sure about the rest, but I use canned compressed air to clean out fan cases.

Richard
 

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RELEVANCY SCORE 53.6

Okay, so I have another thread going about a whole other issue here:
http://www.techsupportforum.com/showthread.php?t=67987

But along the way a new, I supose more critical, issue arose. I cleaned out my case of dust, re-seated the RAM and applied some fresh heatsink compound (as recommended in the other thread), and now it can't seem to boot into windows in any mode. It gets to "WINDOWS/System32/mup.sys" and it stops. I left it there for a few hours without any progress, so I just shut it down and let it be. I can't figure out what the problem could be. Does anyone have any idea what could be going on? I don't know if it's unrelated to the other problem, or if they're some how linked.

A:Cant boot into Windows after case cleaning!

have you made sure that all the cables iside the pc are plugged in properly? something could have become dislodged.

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RELEVANCY SCORE 53.2

Yesterday I was cleaning my case out and I took my graphics card off the motherboard carefully and put it in a safe spot. When I put it back in, whenever I start up my computer and login, my screen goes black and my display says no VGA connected.

I can successfully start up in safe mode.

Now, here's what I've done numerous times:
- Boot in safe
- Uninstall drivers
- Reinstall drivers
- Restart

I've done the following with an older version of the NVIDIA driver.

I've also tried booting in Low resolution mode -- still nothing, and I've tried setting to the lowest res in safe mode. I've also checked to make sure in BIOS it's set for the graphics card and not onboard or anything.

Note: I have a ZOTAC 560ti 448.
 

A:Cleaning out my case, took graphics card out, now have trouble

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RELEVANCY SCORE 51.2

Hello,

Could someone please help me clean up what has become a very slow computer? I must have too many programmes automatically starting up and running because it now takes an age to boot up and when it finally does windows take an age to load and the internet seems to run very slowly. I don't think it is a memory issue because I have over 50GB of free space. Another issue is that Internet explorer often crashes and closes all open windows with an error message.

I am posting a Hijackthis log so you can see what's running. I only really use the internet, itunes and manage photos etc. so I think there is a lot of superfluous activity which I'd love to get rid of...

Logfile of HijackThis v1.99.1
Scan saved at 18:44:29, on 11/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program F... Read more

A:Help with cleaning slow computer and cleaning out unwanted programmes

Have I posted this in the correct forum? Can anyone offer any help?
 

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RELEVANCY SCORE 50

I have a Dell Optiplex GX270. When I press the power button, the power button light turns amber, I hear some fans spinning, and the CD drive spinning. However, it never gets to the boot screen (or any screen). If I open the case and press the power button, however, the power button turns green and the computer works fine (loads all the way up and functions like normal). If I close the case after it has started, it continues to run fine. I'm guessing / hoping it's not the mother board or power supply that has directly gone bad... but maybe there is a connection or something? that changes from when it's closed to when it's open. I've heard of something like... the motherboard is shorting out by touching the case... but I'm not really sure where to look for that / how. Any suggestions would be appreciated! Thanks!
 

A:Solved: Computer boots fine when case is open, but won't boot when case is closed.

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RELEVANCY SCORE 49.2

hi all ,

i have a desktop

i changed my broken case to a new case like

i removed the HDD and the motherboard and the CD-rom ..etc and installed them to a new case

but when i press the switch button it works normally , and the screen display normally and there are no beeps , but after like 20 second my computer turns off automatically ! ,

what may cause this issue ?
 

A:i replaced all of my computer components from my broken case to other case

could be overheating CPU. Did you apply fresh Thermal paste to the HSF after reinstalling the motherboard? Is it tight and secure? Did you blow out all the dirt, dust and debris from the fans' fins?
 

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RELEVANCY SCORE 40.8

here is my HJT log from today, just ran spyboy and fixing to run adaware, please help me
Logfile of HijackThis v1.99.1
Scan saved at 12:11:25 PM, on 8/14/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\System32\msdtc.exe
C:\WINNT\Downlo~1\WebEx\319\atnthost.exe
C:\WINNT\Downlo~1\WebEx\319\RAAGTAPP.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\llssrv.exe
C:\WINNT\system32\ntfrs.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINNT\system32\WebUpdateSvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINNT\system32\Dfssvc.exe
C:\WINNT\System32\locator.exe
C:\WINNT\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-2.1.212.0\QOELoader.exe
C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\VetTray.exe
C:\WINNT\system32... Read more

A:Need help cleaning up my computer....

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RELEVANCY SCORE 40.8

Hi, I really need to clear up some space on my computer. I'm running very low. i downloaded WinDirSTat and it found a file called TempDVd which is taking 26% of my hard drive, and the sub file is Video_ts. Do you think it would be wise to delete this?
Also just wondering what i can get clean in my Hijackthis

Logfile of HijackThis v1.99.1
Scan saved at 10:56:34 AM, on 4/25/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cleanmgr.exe
C:\Program Files\CCleaner\ccleaner.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=http://127.0... Read more

A:Cleaning up Computer need help

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RELEVANCY SCORE 40.8

Hi,

I have just been reading some of your posts, so i have Spybot, i have run the update and cleaned up... there are still two programs it won't delete (), and there is still a toolbar that opens when i start my computer and a similar toolbar in internet explorer (it is blue, and its name in Internet Explorer is aeaeawuckoo)... Further, my internet explorer can't get to any websites, so i have to use navigator.

I downloaded HijackThis and pasted below is my log... please help if you can. Thank you.

Logfile of HijackThis v1.97.7
Scan saved at 2:21:47 AM, on 12/1/2003
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\cmd32.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\ahead\InCD\InCD.exe
C:\Program Files\Labtec\Labtec Mouse Software\1.0\lwbwheel.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-... Read more

A:Help cleaning up computer

Its a bit of a mess to say the least.
Go into add/remove programs and uninstall NEWDOTNET
and any P2P filesharing program like Grokster/Kazaa/Morpheous
if there.

Run hijackthis again and put a checkmark against these entries....double check
in case you miss anything....
.....then,close all browser and outlook windows and "fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about :blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about :blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about :blank
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about :blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about :blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about :blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.fastwebfinder.com/hp.php
F0 - system.ini: Shell=Explorer.exe C:\WINDOWS\System32\cmd32.exe
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\cmd32.exe
O1 - Hosts: 206.161.200.105 sitefinder-idn.verisign.com
O1 - Hosts: 206.161.200.105 www.your.com
O1 - Hosts: 206.161.200.105 your.com
O1 - Hosts: 206.161.200.103 www.smutserver.com
O1 - Hosts: 206.161.200.103 www1.smutserver.com
O1 - Hosts: 206.161.... Read more

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RELEVANCY SCORE 40.8

Trying to clean it up some, maybe speed it up a little. Ran adaware and spybot, and figured I'd clean up my hijack log some.

Logfile of HijackThis v1.97.7
Scan saved at 7:43:31 PM, on 11/13/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\PROGRA~1\DIRECT~2\DUService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\mysql\bin\mysqld-nt.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\DirectUpdate\DUControl.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\WINDOWS\System32\rmctrl.exe
C:\Program Files\AIM95\aim... Read more

A:help cleaning computer out

Log looks clean. Do you know what this process is?? C:\Program Files\Pulse\Pulse.exe

Also your using an old version of hijackthis...please update and post another log.

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RELEVANCY SCORE 40.8

I have all these programs in my add/remove programs list & I don't even know what most of them are or if I should remove them. So I'm hoping if I list the things I don't know about, someone can tell me what I should & shouldn't remove? I have a Dell laptop & wireless internet.

Adobe Shockwave Player
Bonjour
Broadcom Management Programs
Conexant HDA D110 MDC v.92 Modem
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
Earthlink setup files
EducateU
Games, Music & Photos Launcher
J2SE Runtime Environment 5.0 update 11
J2SE Runtime Environment 5.0 update 3
J2SE Runtime Environment 5.0 update 6
Java 2 Runtime Environment, SE v.1.4.2_03
Java (TM) 6 Update 2
Java (TM) SE Runtime Environment 6 Update 1
Learn 2 Player
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Plus! Digital Media edition installer
Microsoft Plus! Photo Story 2 LE
Power ISO
QuickSet

So it's kinda long, but I hope someone can help! Thanks!
 

A:Need help cleaning up computer

Leave the Java; unless you are using Earthlink that can go.
 

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RELEVANCY SCORE 40.8

Trying to fix my brother's old laptop that has some sort of virus infection. After starting the computer and logging in, the desktop background changes, a pop-up keeps appearing in the bottom right, a pop-up saying there is a virus comes up eventually, and when I tryed opening some programs (including that DDS program I was supposed to run and post a log for) I get a message saying it is infected. Take a look at the pictures to see the errors and such. I'll just attach the GMER .txt file since THAT at least worked.

http://i151.photobucket.com/albums/s...in618/pic2.jpg

http://i151.photobucket.com/albums/s...in618/pic1.jpg

I looked up the trojan in the error message "TrojanSPM/LX" on google and found this page and tried running SmitFraudFix to get rid of it, can't boot into safe mode (always blue screen error in safe mode, also occasional blue screen when logging in normally, sometimes it won't finish loading desktop) so tried with normal boot, I get the "file is infected" error. Not really sure what else to try, so I thought I would ask you experts :)

A:help cleaning computer

Hi,

Please do the following:



Download Combofix from either of the links below. You must rename it to combafix.exe before saving it.
Save it to your desktop.

**Note: In the event you already have Combofix, delete it, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**
If you are using Firefox, make sure that your download settings are as follows:Tools->Options->Main tab
Set to "Always ask me where to Save the files".


Link 1
Link 2

-----------------------------------------------------------Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

-----------------------------------------------------------
NOTE: If ComboFix asks to install the Recovery Console, please ALLOW it to do so.

-----------------------------------------------------------
Double click on the renamed ComboFix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt so we can continue cleaning the system.


--------------... Read more

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RELEVANCY SCORE 40.8

Doing some cleaning, any bad things showing?

Logfile of HijackThis v1.99.1
Scan saved at 1:54:40 PM, on 03/02/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\... Read more

A:Cleaning computer

Before any work can be done on this machine, there are several things that requires your intervention.

This machine is messed up pretty badly because you have several anti-virus programs on your machine. That's not a good idea!!

Alike firewalls, anti-virus programs have conflicts co-existing with each other & produces undesirable results. Please uninstall ALL leaving only one of them.

ALL the antivirus programs must be removed via add/remove program.
For any program that doesn't have an add/remove entry, you will have to do this:re-install the program -> reboot -> uninstallWhen you have completed the above, please re-post a fresh HJT log

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RELEVANCY SCORE 40.8

lately my computer is acting funky. sometimes it freezes and firefox crashes a lot too.

Logfile of HijackThis v1.99.1
Scan saved at 4:54:02 AM, on 3/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Microsoft Student\Microsoft Student with Encarta Premium 2007 DVD\EDICT.EXE
C:\Program Files\PeerGuardian2\pg2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Nero\Ne... Read more

A:help cleaning computer?!??!

bump
 

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RELEVANCY SCORE 40.8

I got the log from Hijackthis.Can you look at it and let me know if there are issues I need to address?
Logfile of HijackThis v1.99.1
Scan saved at 1:14:13 PM, on 7/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Allume\StuffIt\MXTask.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\PROGRA~1\Allume\StuffIt\mxtask.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Common Files\AOL\1136757477\ee\AOLSoftware.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdprox... Read more

A:Cleaning up my computer

If you are still having problems post to your other thread and continue to post to that thread until all of the issues are resolved.

Thanks!

http://forums.techguy.org/security/593983-computer-running-slow.html
 

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RELEVANCY SCORE 40.8

I can not find some of the files that come up in my scan with Norton and Xoftspy. They can not delete it. I have loaded Hijack This and saved the log file already. I am a beginner when it comes to the tech end of computers but I am not computer illiterate when it comes to software
 

A:I need help cleaning up my computer

ajd9713,

I am not an expert in HiJackThis logs, but my observation is that you need to give more information for someone to help you.

Please list:
1) the filenames that come up with Norton and XSoftSpy scans that cannot be deleted, and
2) copy and paste your HiJackThis log

-- Tom

P.S. If after some reasonable amount of time, and you get no response, issue a new bump message to your thread, i.e. post the single word "bump" in a new post reply to your thread to put it at the start of the forum.
 

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RELEVANCY SCORE 40.8

This is all stuff from the Add/Remove Programs list, and I want as much junk off my computer as I can get.


Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player ActiveX

Apple Software Update
Broadcom Management Programs
Broadjump Client Foundations (I have attempted to uninstall this, but It ended up uninstalling my Internet Call Waiting, which I need)

Dell Digital Jukebox Driver
Dell Driver Reset Tool (What the heck is this?)
Modem Event Monitor
Modem Helper
Modem on Hold
My Way Search Assistant (I can't get this off. I try, and it says there was an error. I may have to reinstall it, but I don't trust it.)

There are two Quicktimes listed. One is 76.9 MB, while the other is 1.15. What is the difference? Also, one looks like it is being unpacked from a box in the Icon.



Thanks for your time and patience.
 

A:I need some help cleaning my computer.

hi. can u tell me which quicktime is the one with the icon that u explained plz. also my way search assistant is spyware and adware (HERE) so try this program it may remove the spyware files on your computer. May i note that when a program shows an error during uninstallation, the uninstall package is either corrupt or one of the uninstall files is missing. I suggest u install spyware blaster first then reinstall my way search assistant to fix the corrupt uninstall package. then uninstall the program using it's uninstall. Dell driver reset tool restores all drivers to the last working state. i recomend leaving this installed. the broad jump thing u should first kill the CDF.exe process in windows task manager then uninstall.more information HERE. After u've uninstalled all the crap, u could try to check for junk files using CCLEANER. hope this helps and isn't too much info!!!
 

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RELEVANCY SCORE 40.8

i'm cleaning my computer and i was wondering...

are there any crucial programs in the 'add or remove programs' window that will mess up my comp if i remove them, or can i just delete all of my programs that i dont want?

if there are programs that are crucial, what are they??

A:I'm cleaning my computer!

That's a bit of a "how long is a piece of string" question.

I'm guessing you're talking about programmes that came pre-installed with the PC?

If so then we need more info - make & model, programme list etc.

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RELEVANCY SCORE 40.8

Hi. You guys helped me out so much with my computer the other day, so I thought I would check to see if my inlaw's computer was clean. They are running Win 98. I ran an online virus scan, CWShredder, Ad-Aware SE with the custom settings recommended and Spybot S&D. Thanks in advance for letting me know if they need to delete anything. :)

Here is my HJT log:

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 1/16/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.0
Scan saved at 8:03:32 PM, on 1/22/05
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\COMPAQ\ACCESS\ENCOMPASS\MONITOR.EXE
C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE
C:\PROGRAM FILES\SONIC IMPACT A3D\VRTXCTRL.EXE
C:\COMPAQ\INTERNET\CISRVR.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\SXGDSENU.EXE
C:\PROGRAM FILES\MICROSOFT MONEY\SYSTEM\REMINDER.EXE
C:\CPQS\BACKWEB\PROGRAM\BACKWEB.EXE
C:\PROGRAM FILES\INTEL\INTEL PSNCU\CPUNUMBER.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\HIGHSTREAM\DUNNOW.EXE
C:\WINDOWS\DESKTOP\DOWNLOADED SETUP FILES\HIJACKTHIS.EXE

R1 - HKCU\Software\Mi... Read more

A:Cleaning up my in-law's computer

Nothing much to fix here.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are following the procedures below.

Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Go into HijackThis->Config->Misc. Tools->Open process manager. Select the following and click Kill process for each one if they are still listed (they shouldn't be - but double check it):

C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\BIN\MOSEARCH.EXE

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):


O4 - HKLM\..\RunServices: [MOSearch] c:\PROGRA~1\COMMON~1\SYSTEM\MOSEARCH\BIN\MOSEARCH. EXE

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\PROGRAM FILES\COMMON FILES\SYSTEM\MOSEARCH\

Reboot into Normal Mode and run new HijackThis scan. If there were some entries that didn't show up in Safe Mode, you may check and fix those that appear now in normal mode (if you do that, make sure to run a new scan again). Save the log file and run KRC HijackThis Analyzer in the same folder to get the resul... Read more

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RELEVANCY SCORE 40.8

My computer was running slow, so I took all the cookies out, and tried to run Scandisk, before defragging, but Scandisk reported that it had restarted 10 times, because Windows or some other programme had been writing to my C drive, I rebooted and tried again, again I got the same report.
What is happening, what is it trying to tell me?
 

A:Cleaning the computer

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RELEVANCY SCORE 40.8

Just got my new Toshiba laptop in today. Need some help cleaning up all the startup programs, toolbars, and junk that comes on it and putting some new security stuff on it.

Anyone willing to help me out?

Planning on running MalwareBytes and WinPatrol. Other suggestions? Can someone link me to the downloads.

Thanks,
Cory

A:Need Help Cleaning Up New Computer

Many unnecessary programs, toolbars and Add-ons come bundled with other software and can be removed via Add/Remove Programs in Control Panel or Programs and Features in Vista/Windows 7 so check there first.These are the links you asked for.Malwarebytes Anti-MalwareWinPatrol (32-bit, 64-bit)What anti-virus solution are you going to use? Choosing a security toolkit with anti-virus, firewall and anti-malware programs is a matter of personal preference, your needs, your technical ability and experience, features offered, user friendliness, ease of updating (and upgrading to new program release), ease of installation/removal, available technical support from the vendor and price. Other factors to consider include detection rates and methods, scanning engine effectiveness, how often virus definitions are updated, the amount of resources the program utilizes, how it may affect system performance and what will work best for your system. A particular anti-virus that works well for one person may not work as well for another. You may need to experiment and find the one most suitable for your use and your system. There is no universal "one size fits all" solution that works for everyone and there is no best anti-virus. For more specific information to consider, please read Choosing Your Anti-virus Software and How to choose a firewall.No single product is 100% foolproof and can prevent, detect and remove all threats at any given time. Just because one anti-virus detected threa... Read more

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RELEVANCY SCORE 40.8

Hello and thanks again for cleaning my computer the last time.May problem is, that after my computer was cleaned and running fine, my computer displays the message that my C;\ Drive has been running low on disk space, which is odd seeing that i havent installed anything to my C;\ Drive for quite a while now.Here's my hijack this log.Logfile of HijackThis v1.99.1Scan saved at 2:39:22 PM, on 11/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXED:\Program Files\Executive Software\Diskeeper\DkService.exeD:\Program Files\ewido anti-spyware 4.0\guard.exeD:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exeD:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system32\UAService7.exeC:\Program Files\Sony\VAIO Media Music Server\SSSvr.exeC:\Program Files\Sony\Photo Server\appsrv\PhotoAppS... Read more

A:Something Odd After Cleaning My Computer

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.
I don't find any indication of malware in your log. Have you cleaned out your temp files and emptied your recycle bin? If you haven't done that in a while you'll be amazed at how much junk your computer accumulates that you don't need.

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RELEVANCY SCORE 40.8

Hello,

I want to clean up my computer by not re-formatting just uninstalling some programs. Can anyone help me with advising me of which programs are safe to uninstall and delete and which i should keep? Some of these programs i have no clue of what they are and i don't want to take the chance of uninstalling them. Here is a list of my programs that i got off of Ccleaner.

AC3Filter 1.63b Alexander Vigovsky 13/07/2011 1.63b
Adobe AIR Adobe Systems Inc. 15/01/2011 1.5.3.9130
Adobe Flash Player 11 ActiveX Adobe Systems Incorporated 12/06/2013 6.00 MB 11.7.700.224
Adobe Flash Player 11 Plugin Adobe Systems Incorporated 12/06/2013 6.00 MB 11.7.700.224
Adobe Reader XI (11.0.05) Adobe Systems Incorporated 23/10/2013 127.7 MB 11.0.05
Alps Pointing-device for VAIO ALPS ELECTRIC CO., LTD. 15/01/2011
Any Video Converter 3.5.6 Any-Video-Converter.com 01/11/2012 116.6 MB
Apple Application Support Apple Inc. 31/10/2013 64.1 MB 2.3.6
Apple Mobile Device Support Apple Inc. 31/10/2013 25.1 MB 7.0.0.117
Apple Software Update Apple Inc. 24/06/2012 2.38 MB 2.1.3.127
ArcSoft Magic-i Visual Effects 2 ArcSoft 15/01/2011 2.0.1.85
ArcSoft WebCam Companion 3 ArcSoft 15/01/2011 3.0.21.278
BitTorrent 15/11/2013 7.2.0
BitTorrent BitTorrent Inc. 15/11/2013 7.8.1.30016
Bonjour Apple Inc. 24/06/2012 2.04 MB 3.0.0.10
CCleaner Piriform 23/04/2012 3.17
Coupon Printer for Windows Coupons.com Incorporated 18/01/2011 5.0.0.0
Evernote Evernote Corp. 15/01/2011 53.2 MB 3.5.0.545
ffdshow v1.1.3800 [2011-03-... Read more

A:Cleaning up my computer

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RELEVANCY SCORE 40.8

HI I realise this problem has probably been discussed but I haven't the time to check. My computer keeps dieing a slow death.
It started crashing Thursday night. Friday morning I started to try to save it. No hope. Friday afternoon I reinstalled XP as a repair and then spent All day yesterday trying to scan everything as suggested by flyanglersonline. I still can't get adaware to finish and a couple of other programs wouldn't work for me either. This morning I reinstalled XP as new. Now I am here and begging for help.

The main problem I think is a pop-up directing me to registeryrepair and there are others too.
Adaware has an unhandled exception as described here. This is the message it wants me to send as an error report which won't go through. What can I do next please?
An unhandled exception occured at 0x1004E531 in aawservice.exe

Exception Code : 0xc0000006
Client version : 0.625
Attached Debugger : 0

Windows Information :
---------------------
Windows Version : Windows XP (5.1)
Build Number : 2600
Service Pack : 1.0

CPU Information:
----------------
CPU Name : Intel® Pentium® 4 CPU 1.80GHz
Type : 0
Vendor : GenuineIntel
Family : 15
Extended Family : 0
Model : 2
Extended Model : 0
Stepping : 4

Registry Content:
-----------------
EAX : 0xffffffff
ECX : 0x01100000
EDX : 0x00000600
EBX : 0x010fdf0c
ESP : 0x010fddb8
EBP : 0x010ff1c4
ESI : 0x01... Read more

A:Help With Cleaning My Computer

DO NOT INSTALL SERVICE PACK 2 ON AN INFECTED COMPUTERhttp://www.softwarepatch.com/windows/xpsp2.htmlThe Windows XP Service Pack 2 (XP SP2) fixes a range of bugs in Windows XP. The file is a large download and can be applied to any version of Windows XP Home, Professional, TabletPC or Media Center. It doesn't matter what XP updates you have previously applied to your system, SP2 will update any unpatched, partially patched or completely updated system (it includes all previously released patches and updates). If you are going to reinstall the original release of Windows XP on a PC, it is important that you apply this Service Pack BEFORE connecting to the Web. Nasty viruses and worms like Sasser and Blaster can enter an unpatched system as soon as it is connected to the Web. They come through an open port on your system. You don't even have to receive email or go to a web site - just being connected is enough. XP SP2 fixes the security holes so you won't get attacked.The advantage of this full download is that it can be used on any system - plus it doesn't require an Internet connection to install. You can download SP2, burn it to CD and use it on multiple PCs.

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RELEVANCY SCORE 40.8

My laptop has become very slow. It lags when trying to open apps and when booting. I have run Avast and Malwarebytes. Both found problems and were quarantined. Computer still seems slow.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, Intel64 Family 6 Model 69 Stepping 1
Processor Count: 4
RAM: 8100 Mb
Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
Hard Drives: C: 888 GB (766 GB Free); D: 24 GB (21 GB Free);
Motherboard: LENOVO, Lenovo Edge 15
Antivirus: Avast Antivirus, Enabled and Updated
 

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RELEVANCY SCORE 40.8

I've pulled the old family computer out and cleaned it up using the latest Spybot, Ad-aware, AVG and Trend Micro Housecall. a dozen or so hits were found and i've cleaned up what i could, but there are still a few issues, hopefully that will be fixed through HJT.

Log was analyzed using KRC HijackThis Analyzer - Updated on 4/1/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 4:59:20 PM, on 05/08/2005
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\RAM IDLE\RAM_98.EXE
C:\WINDOWS\DESKTOP\SECURITY\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.linkt.com.au
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,S... Read more

A:cleaning up old computer

Hi
If you have not set any restrictions you can take this item out....

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

Apart from that all the rest is fine.

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RELEVANCY SCORE 40.8

Hello, I have run the DDS and rootkit scans. I have also run the combofix. I did things a little backwards. I got the combofix link form a friend and then found out I should have done the other scans first. So I will give you all the information and wait for some kind of feedback.

A:Cleaning up an old computer

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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RELEVANCY SCORE 40.8

So I had to replace my computer with a used computer coming from my relative. I've tried manually uninstalling each program and software that I know I don't need, but there are plenty that I have no idea about. I've already backed up all the important files that he needs/wants. I just need to know which files to keep and what to get rid of.

I've tried formatting the hard drive, but I guess it's no longer an option because I don't have a disc to reinstall windows.

I own a Windows 7 Home Premium, acer.
If you guys need any more information, I'd be happy to post them.
I'll also run a scan now to check for viruses.

Also, when I ran a scan in HiJack it said:

"Your system denied write access to Hosts File. If any hijacked domains are in this file, HiJackThis may NOT be able to fix this."

I don't understand that, but when I try to open the logfile it says that it cannot find the file. What do I do?
 

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RELEVANCY SCORE 40.8

I'm trying to clean up my computer it's only a few months old got it in august, it's a studio xps, running vista i ran hijackthis and this is the report if you can help get my computer to run faster that would be nice and very much appreciated. I will also upload my task manager pics there are 2 of them i selected where it starts off from in the second pic you will probably have to dl it cuz it comes up small on here

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:34 PM, on 3/16/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
c:\PROGRA~2\mcafee.com\agent\mcagent.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT1098640
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://... Read more

A:Cleaning up the computer

wow i'm really starting to hate this forum, nobody is going to help me out? This has almost been up a week and nobody even thinks about helping me
 

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RELEVANCY SCORE 40.8

my computer has been running slow lately so i ran AVG 7.5, spybot, and Ad-ware SE Personel. it is running better now but is still a little slow. I saw two other programs called CCleaner and Advanced Windows Care. What are these and are they better than the other programs i have?

A:Cleaning My Computer

I am not a big fan of registry cleaners; unless you are very careful about what you are doing and deleting, and have some understanding of Windows, you can do your computer more harm than good.There are other more immediate, and safer, things you can do with greater results:http://www.bleepingcomputer.com/forums/t/44690/slow-computer/Regards,John

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RELEVANCY SCORE 40.8

Windows 8 64 bit. AMD A80-6410 APU with AMD Radeon R5 Graphics 2.00 GHz. 6 GB RAM. Computer is a only a couple of months old but running slow and spikey, won't play hq videos and can't run certain games. Graphics / video card fried? McAfee installed as virus protection. McAcfee On-Access Scanner Service runs 162.2 MB of Memory on Task Manager. Firfox (32 bit) runs 213.2 MB of memory on task manager.
Any suggestions?
 
Any help would be appreciated, any thank you in advance.
 FRST.txt   42.56KB
  2 downloads
 Addition.txt   31.78KB
  2 downloads

A:Cleaning up computer

Specific malware / viruses include: SearchProtect, possibly ColorMedia.exe

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RELEVANCY SCORE 40.8

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:43:04 PM, on 3/31/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16809)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exeC:\Program Files\Acer\Acer Arcade\PCMService.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\Common Files\aol\1194212773\ee\aolsoftware.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXEC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\MyWebSearch\bar\2.bin\M3SRCHMN.EXEC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\System32\p2phost.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\system32\wbem\unsecapp.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\AOL 9.1\waol.exeC:\Acer\Empowering Technology\ENET\ENMTRAY.EXEC: ... Read more

A:Cleaning my computer

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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RELEVANCY SCORE 40.8

Hello all. This is my first post to this forum. I was drawn here in a quest to rid my computer of those infernal pop-ups. I have used Search and Destroy before coming to this forum and it helped with my initial pop-up problems..but I somehow got "infected" again and "Search and Destroy" couldn't help me. I came to this forum and after reading some of the posts..I downloaded "Hi-Jack This" and "Ad-Aware". Both of these programs are "WONDERFUL!!!!!!!!!!!" After running Hi-Jack and then AD-Aware...my pop-up problems disappeared. I still have a few questions concerning the file created by "HI-Jack This". I can pretty much determine what files I don't want any longer..but want some "Expert" advice before removing them with "HI Jack".

I'm curious about the R3 entry "URLSearchHook"..aside from that..is there anything that looks pernicious?

Computer is home built clone 2000+ Athlon/256 Meg

Logfile of HijackThis v1.95.1
Scan saved at 5:06:44 PM, on 7/20/03
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\EVNTSVC... Read more

A:Getting rid of Pop-ups and cleaning up my computer

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RELEVANCY SCORE 40.8

Hi all, I had a friend to come by today and told me that his puter is acting weird, hanging up a lot, and shutting down. He said his wife and mother-in-law set it up and he has no idea what protections, if any, are on it. What would you guys recommend as far as any cleaners/av's/firewalls I could dl for him, burn, and take over to him that might help. And what are the best online test areas? This guy is on a slow dialup, so Im gonna try to dl the programs he needs. Thanks for your help.

A:Cleaning Computer

Have him run both of these online virus scans:http://housecall.antivirus.com/http://www.pandasoftware.com/activescan/Then let us know if its working better and what the scans found.

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RELEVANCY SCORE 40.8

I have microsoft antispyware, ad-aware, and spybot but I am still having problems with a google redirect to porn sites and fake ebay pages or another search site.Please help. Here is my Hijack log.Logfile of HijackThis v1.99.1Scan saved at 7:33:01 PM, on 11/29/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\zHotkey.exeC:\Program Files\Digital Media Reader\shwiconem.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeC:\Program Files\Microsoft AntiSpyware\gcasServ.exeC:\Program Files\ESPNRunTime\DIGServices.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS&... Read more

A:Need Help Cleaning My Computer

Hi there and welcome to Bleeping Computer ! As you may have noticed already, the forums are very busy at the moment and i have noticed your log has gone unanswered so far!We look at the oldest logs first, and we were wondering that if you still need help, please start by posting a new HijackThis log in this topic and i will then be able to take a look!Thanks very much David

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RELEVANCY SCORE 40.8

This is a laptop used by a local non-profit organization. The only software that really needs to be on it is QuickBooks and Microsoft Office. It is painfully slow and seems to freeze up often so I tried to uninstall some of the software that I thought was useless (Bing, Google Desktop and Google bar) and the computer wouldn't boot up so I had to go through the repair process to recover. Now I'm afraid to do anything because of that and I don't want to destroy any of the data on the computer.

The previous user said it had never been connected to the internet so there have been no updates since 2008. It has McAfee Security Center installed but it is out of date and the license has expired. There just seems to be a lot of unless software on this computer but this may have been part of the original configuration.

Computer is a Toshiba, Model Satellite A200, Windows Vista Ultimate, 32-bit, 1014 MB Ram, Dual CPU 1.75 GHz.

Any help or suggestions are greatly appreciated.

Jo Ann

A:Need help cleaning up computer

I would just clone the hard drive...saves all data files...then do a clean install and reinstall the two programs you describe as essential.

"Cleaning up" a system that has not been properly cared for...over an extended period of time...is unlikely to prove fruitful.

FWIW: 1GB of RAM might be a tad too little...Office is a system hog...I would not be surprised if the system is infected (the Internet only happens to be the easiest way to develop infection problems on a system, it's not the only way. I don't know if I would believe someone with Bing on the system...if he/she told me that the system had never been connected to the Internet .

Louis

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RELEVANCY SCORE 40.8

Greetings!I need some help cleaning up a users workstation. Here is the log:Logfile of HijackThis v1.97.7Scan saved at 8:11:43 AM, on 10/13/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\QuickTime\qttask.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exeC:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exeC:\WINDOWS\Fonts\abrsys.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Ad... Read more

A:HJT Log: Need help cleaning computer!

Hi
I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

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RELEVANCY SCORE 40.8

My daughter has a computer she uses (upstairs, we share the IP connection) and this morning I decided to go over it, starting with the cleaning up unneeded files in dos (Rollin' Rog told me how to do on mine, elsewhere in this topic)

After that I updated and ran several scans. I had put AVG in this computer for her, last Fall, but it was (now) gone. No links, not in program files, etc. She doesn't know how to remove things and said she didn't do anything that she knew of.

At some point a search address bar called DASH BAR had appeared up top of the screen. On checking the website link with it, it says it's from GAIN. Seems like I read somewhere that's the name GATOR is using now?

I downloaded AVG again, updated adaware and spybot...

AVG found a virus, Trojan horse download stubby A (?) in C\WINDOWS\BELT.EXE Said it was able to take care of it.

In Adaware there were 51 enteries to take out. Mainly GATOR, XUPITER (she had that one other time, and I think there is something special needed to remove it? Besides the scans?)

Several said possible attempt at browser take over.

Spybot found more GATOR after that (and not in adaware files)

I put GATOR in "find" and it came up with of them, 2 said they were zip files (she didn't have winzip on the computer so couldn't have opened them anyway) It mentioned (in the info) Spybot, so I think it might be something related to that, and okay to leave them? I was going to delete them in the ... Read more

A:help cleaning up a computer

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RELEVANCY SCORE 40.8

Deckard's System Scanner v20071014.68Run by Tony on 2008-04-04 20:32:52Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --104: 2008-04-04 19:33:04 UTC - RP104 - Deckard's System Scanner Restore Point103: 2008-04-03 21:18:45 UTC - RP103 - System Checkpoint102: 2008-04-02 20:51:40 UTC - RP102 - Software Distribution Service 3.0101: 2008-04-01 20:38:43 UTC - RP101 - Software Distribution Service 3.0100: 2008-03-31 20:23:40 UTC - RP100 - Software Distribution Service 3.0-- First Restore Point -- 1: 2008-01-08 20:24:27 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 504 MiB (512 MiB recommended).-- HijackThis (run as Tony.exe) ------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:34:05 PM, on 4/4/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.e... Read more

A:Help My Computer Needs Cleaning

Hi,Go to software > add&remove programs and uninstall the following:BrowsingToolFBrowsingAdvisor Reboot afterwards.After reboot, navigate to and delete the following files and folders if still present:C:\Program Files\FBrowsingAdvisor <==folderC:\Program Files\BrowsingTool <== folderC:\WINDOWS\system32\adssite-remove.exeC:\WINDOWS\system32\AdssiteSocial-uninstall.exeC:\WINDOWS\system32\rightonadz-uninst.exeReboot and post a new HijackThislog in your next reply.

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RELEVANCY SCORE 40.8

Now that I'm finished with my grandmother's computer, I'm at a friends house working on his. His computer is BADLY infested with spyware and it shows. He has paid for SpySweeper and we are currently trying to find out if there is a way to get the software back after reformatting... but thats not my question. I plan to reformat his computer and post a HJT log to try to help him out. My question is, which should I do first? Reformat and then post an HJT log here or post an HJT log, work on the registry, then reformat?

Thanks for reading...
 

A:Cleaning up computer...

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RELEVANCY SCORE 40.8

Could you tell me exactly what all these different programs are?? I've got "Complete Registry Cleaner", "Registry Mechanic", "Spybot", "Ad Aware", "Hijack This", "Stinger", CCleaner", "AVG", and then there's the Cleanup and Defragment tools, and Error Checker. I do all these fairly regularly, and they all seem to find different things.

How often should I run these programs, and in what order??

Jen

A:Cleaning up computer

Ok, let's see if I can help you here...

Stinger is only for a select group of viruses (I think 32 last I checked), so it is largely a waste of time unless you happen to have one of those selected.

Hijackthis is not something that you should really be messing with at all, unless you have someone who is familiar with the output guiding you. HJT is not an automated tool. It only fixes what you tell it to, and if you tell it the wrong thing, you can really mess up your system. Bad.

Dump the registry cleaning tools... The only times that I have ever used them, they caused huge problems. They work basically by "guessing" what needs to be fixed. It is an educated guess, but they make mistakes, and sometimes they are critical mistakes. I'm sure some people swear by them. I don't.

I only run Spybot adnd Adware maybe once or twice a month. I have Adaware's active protection enabled. I also don't use CCleaner. I have never had any reason to. I have a batch file that cleans my temp folders.

Just an AV is not enough. I have Regprot watching my registry, I have my AV running, I have Agnitum running, all of my updates, SpywareBlaster, and my browser is very locked down.

If you have adequte and layered protections in place, then you shouldn't need to run any of the other tools except for when you suspect there may be a problem. I have enough on my system to catch everything I have run across so far, so I don't worry too much about it.

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