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cleaning a computer case

Q: cleaning a computer case

I have a Antec 300 u 3 case which needs cleaning inside and vents on side and front of the case.

Due to my disability I can not pick the case up and clean it.

Is there another way which I can clean the case with out opening it please



Preferred Solution: cleaning a computer case

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: cleaning a computer case

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My computer keeps shutting down when playing games or converting movies. I changed RAM (then putting old modules back because they weren't causing the problem), bought a new PSU and installed 2 aditional fans. It didn't work. So, my "diagnosis" is that dust is causing the problem. I need some advice about cleaning the case, removing the CPU heatsink and stuff like that.

A:Cleaning the computer case

Quote: Originally Posted by 4eyed

My computer keeps shutting down when playing games or converting movies. I changed RAM (then putting old modules back because they weren't causing the problem), bought a new PSU and installed 2 aditional fans. It didn't work. So, my "diagnosis" is that dust is causing the problem. I need some advice about cleaning the case, removing the CPU heatsink and stuff like that.

Dust can build up on the CPU fan and prevent proper cooling. This can be cleaned without removing the heat sink by using those cans of portable air blast. Take the case outside and being careful to not loosen any of the internal connections. blast the inside of the case and especially around the cpu with the air and that should help. Carpets/cats/dogs/people create dust and it tends to build up on the fins for the cpu cooler and prevent proper cooling.

Give this a shot and see if this helps.


PS: I do not recommend removing the heat sink as you will need heatsink grease when you reseat it. Also you take the chance of unplugging the cpu and they are dog to replace properly without bending pins which will ruin your whole day.

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What things are safe and good for cleaning the exterior of a computer case? Are things like baby wipes and Swiffer dusters safe? (This is what I usually use and it seems to have done no damage so far on my new and old computer) Any cautions to be aware of when cleaning the outside of the case?

A:Things safe for cleaning outside of computer case

A mild dishwasher soap and water solution like you'd use to clean most anything. It's not going to hurt paint over metal.

The obvious precaution is to not let any of the solution get inside and stay away from connection points, switches, or any moving parts.

Real men do no more than wipe with a slightly damp cloth, if anything at all---unless they've done something unspeakable to the case.

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I opened the case and there was a lot of dust on al the parts and between fans and bottom of case. I want to clean them, is it ok to use a vacuum cleaner? (because of metal parts of the vacuum cleaner). How do you clean the fans?

A:cleaning the case

Hi and welcome. You can use canned air, or an air compressor (I just used an air compressor last weekend to blow mine out). I took both sides off, took it outside, and blew as much as I could get out.

The fans may need to be removed, especially the cpu fan, and cleaning by hand, depending on how gunked up it is. Of course, if you do this, you'll have to replace the thermal paste ontop of the cpu as well.

I wouldn't try to get a vacuum cleaner in there

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Is it possible to use a vacuum to clean out the inside of a case?

A:Case cleaning

You choose, http://forums.techguy.org/hardware/446496-given.html

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How can i clean my case fans as they are dirty?
Also how can i clean my graphics card and processor fan with-
out removing the card/heatsink!
Any ideas appreciated


A:Solved: Cleaning case fans

Not sure about the rest, but I use canned compressed air to clean out fan cases.


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Okay, so I have another thread going about a whole other issue here:

But along the way a new, I supose more critical, issue arose. I cleaned out my case of dust, re-seated the RAM and applied some fresh heatsink compound (as recommended in the other thread), and now it can't seem to boot into windows in any mode. It gets to "WINDOWS/System32/mup.sys" and it stops. I left it there for a few hours without any progress, so I just shut it down and let it be. I can't figure out what the problem could be. Does anyone have any idea what could be going on? I don't know if it's unrelated to the other problem, or if they're some how linked.

A:Cant boot into Windows after case cleaning!

have you made sure that all the cables iside the pc are plugged in properly? something could have become dislodged.

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Yesterday I was cleaning my case out and I took my graphics card off the motherboard carefully and put it in a safe spot. When I put it back in, whenever I start up my computer and login, my screen goes black and my display says no VGA connected.

I can successfully start up in safe mode.

Now, here's what I've done numerous times:
- Boot in safe
- Uninstall drivers
- Reinstall drivers
- Restart

I've done the following with an older version of the NVIDIA driver.

I've also tried booting in Low resolution mode -- still nothing, and I've tried setting to the lowest res in safe mode. I've also checked to make sure in BIOS it's set for the graphics card and not onboard or anything.

Note: I have a ZOTAC 560ti 448.

A:Cleaning out my case, took graphics card out, now have trouble

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Could someone please help me clean up what has become a very slow computer? I must have too many programmes automatically starting up and running because it now takes an age to boot up and when it finally does windows take an age to load and the internet seems to run very slowly. I don't think it is a memory issue because I have over 50GB of free space. Another issue is that Internet explorer often crashes and closes all open windows with an error message.

I am posting a Hijackthis log so you can see what's running. I only really use the internet, itunes and manage photos etc. so I think there is a lot of superfluous activity which I'd love to get rid of...

Logfile of HijackThis v1.99.1
Scan saved at 18:44:29, on 11/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Running processes:
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program F... Read more

A:Help with cleaning slow computer and cleaning out unwanted programmes

Have I posted this in the correct forum? Can anyone offer any help?

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I have a Dell Optiplex GX270. When I press the power button, the power button light turns amber, I hear some fans spinning, and the CD drive spinning. However, it never gets to the boot screen (or any screen). If I open the case and press the power button, however, the power button turns green and the computer works fine (loads all the way up and functions like normal). If I close the case after it has started, it continues to run fine. I'm guessing / hoping it's not the mother board or power supply that has directly gone bad... but maybe there is a connection or something? that changes from when it's closed to when it's open. I've heard of something like... the motherboard is shorting out by touching the case... but I'm not really sure where to look for that / how. Any suggestions would be appreciated! Thanks!

A:Solved: Computer boots fine when case is open, but won't boot when case is closed.

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hi all ,

i have a desktop

i changed my broken case to a new case like

i removed the HDD and the motherboard and the CD-rom ..etc and installed them to a new case

but when i press the switch button it works normally , and the screen display normally and there are no beeps , but after like 20 second my computer turns off automatically ! ,

what may cause this issue ?

A:i replaced all of my computer components from my broken case to other case

could be overheating CPU. Did you apply fresh Thermal paste to the HSF after reinstalling the motherboard? Is it tight and secure? Did you blow out all the dirt, dust and debris from the fans' fins?

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I'm trying to clean up my computer it's only a few months old got it in august, it's a studio xps, running vista i ran hijackthis and this is the report if you can help get my computer to run faster that would be nice and very much appreciated. I will also upload my task manager pics there are 2 of them i selected where it starts off from in the second pic you will probably have to dl it cuz it comes up small on here

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:28:34 PM, on 3/16/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\McAfee Security Scan\1.0.150\SSScheduler.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT1098640
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://... Read more

A:Cleaning up the computer

wow i'm really starting to hate this forum, nobody is going to help me out? This has almost been up a week and nobody even thinks about helping me

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Hello and thanks again for cleaning my computer the last time.May problem is, that after my computer was cleaned and running fine, my computer displays the message that my C;\ Drive has been running low on disk space, which is odd seeing that i havent installed anything to my C;\ Drive for quite a while now.Here's my hijack this log.Logfile of HijackThis v1.99.1Scan saved at 2:39:22 PM, on 11/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXED:\Program Files\Executive Software\Diskeeper\DkService.exeD:\Program Files\ewido anti-spyware 4.0\guard.exeD:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exeD:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exeC:\WINDOWS\system32\UAService7.exeC:\Program Files\Sony\VAIO Media Music Server\SSSvr.exeC:\Program Files\Sony\Photo Server\appsrv\PhotoAppS... Read more

A:Something Odd After Cleaning My Computer

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you.
I apologize for the delay getting to your log, the helpers here are very busy.
I don't find any indication of malware in your log. Have you cleaned out your temp files and emptied your recycle bin? If you haven't done that in a while you'll be amazed at how much junk your computer accumulates that you don't need.

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My friend was helping to clean computer. he had me put this Hijack This on to the computer and being a flake he has now left me hanging. i don't know what to do. Original problem was someone was able to get into my email and send mail to people in my contacts list. I am hoping to get help finishing ther job. Its time i leaarned. I know nothing about this stuff but I'm learning fast. I ran the Ad-Aware and CCleaner and AVG. Spybot I don't know what to do with.

A:Cleaning computer

Hello fastkitty,Can you please post a HijackThis log for me? I'll help you with it.Thanks,tea

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here is my HJT log from today, just ran spyboy and fixing to run adaware, please help me
Logfile of HijackThis v1.99.1
Scan saved at 12:11:25 PM, on 8/14/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\isafe.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Anti-Spam\QSP-\QOELoader.exe
C:\WINNT\system32... Read more

A:Need help cleaning up my computer....

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using xp.................not sure i'm in the right forum.
selling my laptop and want to bring the computer back to original manufacturers defaults getting rid of everything i've installed after purchase.
what do you recommend that's fast & simple???

A:cleaning up computer

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this is my hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 10:22:46 AM, on 5/29/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\... Read more

A:need help cleaning up my computer

Your log looks fine, what's the problem?

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Deckard's System Scanner v20071014.68Run by Tony on 2008-04-04 20:32:52Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --104: 2008-04-04 19:33:04 UTC - RP104 - Deckard's System Scanner Restore Point103: 2008-04-03 21:18:45 UTC - RP103 - System Checkpoint102: 2008-04-02 20:51:40 UTC - RP102 - Software Distribution Service 3.0101: 2008-04-01 20:38:43 UTC - RP101 - Software Distribution Service 3.0100: 2008-03-31 20:23:40 UTC - RP100 - Software Distribution Service 3.0-- First Restore Point -- 1: 2008-01-08 20:24:27 UTC - RP1 - System CheckpointBacked up registry hives.Performed disk cleanup.Total Physical Memory: 504 MiB (512 MiB recommended).-- HijackThis (run as Tony.exe) ------------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:34:05 PM, on 4/4/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.e... Read more

A:Help My Computer Needs Cleaning

Hi,Go to software > add&remove programs and uninstall the following:BrowsingToolFBrowsingAdvisor Reboot afterwards.After reboot, navigate to and delete the following files and folders if still present:C:\Program Files\FBrowsingAdvisor <==folderC:\Program Files\BrowsingTool <== folderC:\WINDOWS\system32\adssite-remove.exeC:\WINDOWS\system32\AdssiteSocial-uninstall.exeC:\WINDOWS\system32\rightonadz-uninst.exeReboot and post a new HijackThislog in your next reply.

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Now that I'm finished with my grandmother's computer, I'm at a friends house working on his. His computer is BADLY infested with spyware and it shows. He has paid for SpySweeper and we are currently trying to find out if there is a way to get the software back after reformatting... but thats not my question. I plan to reformat his computer and post a HJT log to try to help him out. My question is, which should I do first? Reformat and then post an HJT log here or post an HJT log, work on the registry, then reformat?

Thanks for reading...

A:Cleaning up computer...

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Hi All,

I hope this is the right forum

I am getting our old computer ready for my daughter. She will be using it for games and music. She will not have internet access on it. We stopped using it almost 2 years ago. At the time the preformance had really gone down hill. Rather than clean it up we used that as an excuse to buy a new system. Now I want to get it running as best as possible.

It is a Compaq Presario 5000 series with windows XP service pack 2. It is 6 years old.

So far I have: cleaned the inside of the case. Deleted unwanted files and programs. Ran disk clean up and disk defragmenmter. Ran Malwarebytes Anti-Malware. The first time it found a bunch of stuff which it removed. The second time the log shows no infections. I did the same thing in safe mode with SUPRERAntiSpysweeper. It found and fixed a bunch the first time and now is clean. I ran Avast which found four things which I moved to quarantine. The second time it came up clean. I ran ATC cleaner and finally I cleared all of the old restore points. Did I miss anything?

Since this computer won't have internet access I plan to uninstall the Mbam, SaS, and Avast. I turned off the firewall and auto updates. This is an older computer and I don't want to waste any resources on unnecessary things. Is this OK to do? One problem is everytime the computer starts I get an alert that I'm not protected. Can this alert be turned off?

Two more things pop up when the computer starts. One is RUNDLL (error lo... Read more

A:Cleaning up an old computer

If you want to completely clean up the computer I suggest you just reinstall Windows if you still have the install disk (Always keep the install disk!) I have done this a few time to my old computers and they work suprisingly fast after they have been reinstalled. If you don't know how to install Windows you can always google it and you should find plenty of tutorials. But after you reinstall windows XP, you might wanna get service pack 3 for it. But in order to get service pack three, you need to get service pack 1. So you can go to the microsoft website and download service packs or go to a third-party site that doesn't require that you get all these security updates. Well, once you have SP3 installed you might wanna get Windows Media Player 11 because your daughter is using it for music. You can get this from Microsoft. And there are another bunch of things you will need for games and such, like directx9 and other software. Once you have the computer the way you like it, you can disconnect from the internet and set it up for your daughter's use. And usually you wont get viruses if you don't have internet access. But sometimes there are viruses on flash drives and stuff. If you have any questions please feel free to ask

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Hello,A while back I posted here with a hijackthis log for my computer and got it cleaned out.Now my parents computer is running really crappy and I have a feeling it's something similar. Since they aren't very computer smart, I'm doing this for them.Anyway the computer runs super slow and always IE ads popping up when I specifically told them not to use IE because of how crappy it is.I currently have AVG Free on their computer right now as well as an old version of Ad-Aware that needs updating.Anyway, here's the log.Thanks in advance for your help!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:18:49 PM, on 04/24/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\Apple\Mobile Device Support\b... Read more

A:Computer needs cleaning

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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Hey everybody,

There are lots of small things that happen when running the comp. that shouldnt. From weird random changes to files - hang ups - windows desktop totally tweaking out - IE doesnt work anymore.

But its clean of bugs and viruses.

So I was hoping there is a way to totally reset Vista with out reinstalling it? At least to the point where all of the Users would be erased and all the factory sets would be like it would, as if you had just installed it.

I dont have a Vista CD, it didnt come with one!

Any advice?

A:cleaning up my computer...o0

I almost forgot....

Your ComputerEdit Value
ECS Intel 945GCT - Pentium DualCore E5200 - 1Gig DDR2 800mhz - 320gb H.D - 400w PSU - 16xDVD/RW
Computers Operating SystemEdit Value
Vista Ultimate 32

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Hi all, I had a friend to come by today and told me that his puter is acting weird, hanging up a lot, and shutting down. He said his wife and mother-in-law set it up and he has no idea what protections, if any, are on it. What would you guys recommend as far as any cleaners/av's/firewalls I could dl for him, burn, and take over to him that might help. And what are the best online test areas? This guy is on a slow dialup, so Im gonna try to dl the programs he needs. Thanks for your help.

A:Cleaning Computer

Have him run both of these online virus scans:http://housecall.antivirus.com/http://www.pandasoftware.com/activescan/Then let us know if its working better and what the scans found.

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Could you tell me exactly what all these different programs are?? I've got "Complete Registry Cleaner", "Registry Mechanic", "Spybot", "Ad Aware", "Hijack This", "Stinger", CCleaner", "AVG", and then there's the Cleanup and Defragment tools, and Error Checker. I do all these fairly regularly, and they all seem to find different things.

How often should I run these programs, and in what order??


A:Cleaning up computer

Ok, let's see if I can help you here...

Stinger is only for a select group of viruses (I think 32 last I checked), so it is largely a waste of time unless you happen to have one of those selected.

Hijackthis is not something that you should really be messing with at all, unless you have someone who is familiar with the output guiding you. HJT is not an automated tool. It only fixes what you tell it to, and if you tell it the wrong thing, you can really mess up your system. Bad.

Dump the registry cleaning tools... The only times that I have ever used them, they caused huge problems. They work basically by "guessing" what needs to be fixed. It is an educated guess, but they make mistakes, and sometimes they are critical mistakes. I'm sure some people swear by them. I don't.

I only run Spybot adnd Adware maybe once or twice a month. I have Adaware's active protection enabled. I also don't use CCleaner. I have never had any reason to. I have a batch file that cleans my temp folders.

Just an AV is not enough. I have Regprot watching my registry, I have my AV running, I have Agnitum running, all of my updates, SpywareBlaster, and my browser is very locked down.

If you have adequte and layered protections in place, then you shouldn't need to run any of the other tools except for when you suspect there may be a problem. I have enough on my system to catch everything I have run across so far, so I don't worry too much about it.

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hey. the reason why im actually cleaning my computer in the first place is because i cant log onto my msn. and also, in my internet network connection foulder, my broadband dialer keeps giving me and "error 678"...but my loacal network is fine.. i guess thats why im also getting a "limited internet" or somethign or other warning from my task bar.....

little bit of back ground for you, the dsl provider im using right now is the same one i used last year, only difference is im in a different apartment, same computer same router, and same friends whome im sharign the dsl with....btu now for some reason im gettign this "error 678"

so ive tried a bunch of things, like the typical stuff, delet the broadband dial ico and make a new one with all the correct info, i ran through my internet properties and made sure that all the right settings were on or off. and ive rebooted my modem and my router a dozen times.... even unisntalled my ethernet cards drivers adn reinstalled them...still gettign this error....ive also tried doign this " go to start>run> type "command">ok type "netsh interface ip reset log.txt" and nothing... ive read through what windows has to say about this error and iev done all of those thigns except scan for spyware.... well i have but my search and destroy and ad-aware SE arnt findign anything...
so thast where i stand right now....hoep u can help.... heres my log:
Logfile of HijackThis v1.99.1
S... Read more

A:Need help cleaning computer, HJT log

Well there's not much of anything showing on your log. This may not be a malware issue.

Go here for an online AV scan:


Scan "Local Disks" and when finished save the scan log and post that log here, okay?

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I have microsoft antispyware, ad-aware, and spybot but I am still having problems with a google redirect to porn sites and fake ebay pages or another search site.Please help. Here is my Hijack log.Logfile of HijackThis v1.99.1Scan saved at 7:33:01 PM, on 11/29/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\zHotkey.exeC:\Program Files\Digital Media Reader\shwiconem.exeC:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeC:\Program Files\Microsoft AntiSpyware\gcasServ.exeC:\Program Files\ESPNRunTime\DIGServices.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\WINDOWS&... Read more

A:Need Help Cleaning My Computer

Hi there and welcome to Bleeping Computer ! As you may have noticed already, the forums are very busy at the moment and i have noticed your log has gone unanswered so far!We look at the oldest logs first, and we were wondering that if you still need help, please start by posting a new HijackThis log in this topic and i will then be able to take a look!Thanks very much David

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I want to clean up my computer by not re-formatting just uninstalling some programs. Can anyone help me with advising me of which programs are safe to uninstall and delete and which i should keep? Some of these programs i have no clue of what they are and i don't want to take the chance of uninstalling them. Here is a list of my programs that i got off of Ccleaner.

AC3Filter 1.63b Alexander Vigovsky 13/07/2011 1.63b
Adobe AIR Adobe Systems Inc. 15/01/2011
Adobe Flash Player 11 ActiveX Adobe Systems Incorporated 12/06/2013 6.00 MB 11.7.700.224
Adobe Flash Player 11 Plugin Adobe Systems Incorporated 12/06/2013 6.00 MB 11.7.700.224
Adobe Reader XI (11.0.05) Adobe Systems Incorporated 23/10/2013 127.7 MB 11.0.05
Alps Pointing-device for VAIO ALPS ELECTRIC CO., LTD. 15/01/2011
Any Video Converter 3.5.6 Any-Video-Converter.com 01/11/2012 116.6 MB
Apple Application Support Apple Inc. 31/10/2013 64.1 MB 2.3.6
Apple Mobile Device Support Apple Inc. 31/10/2013 25.1 MB
Apple Software Update Apple Inc. 24/06/2012 2.38 MB
ArcSoft Magic-i Visual Effects 2 ArcSoft 15/01/2011
ArcSoft WebCam Companion 3 ArcSoft 15/01/2011
BitTorrent 15/11/2013 7.2.0
BitTorrent BitTorrent Inc. 15/11/2013
Bonjour Apple Inc. 24/06/2012 2.04 MB
CCleaner Piriform 23/04/2012 3.17
Coupon Printer for Windows Coupons.com Incorporated 18/01/2011
Evernote Evernote Corp. 15/01/2011 53.2 MB
ffdshow v1.1.3800 [2011-03-... Read more

A:Cleaning up my computer

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Iím on windows vista
Iím selling my computer and just wanted to know how to wipe it so all my music, games, docs and all the other junk Iíve downloaded get deleted?

A:cleaning the computer

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Hi all,

I have had my computer since August of 2005 and although I have done somewhat regular maintenance, I am looking to do a good clean-up/checkup. I generally perform tasks such as uninstalling unnecessary programs, clearing temporary internet files and defragging my disk. Other than that, I don't do much unless the computer is acting strange. So I just recently installed Hijack This and I found some virus-type files that needed fixing. I am unsure of some of the stuff that Hijack This comes up with so I wanted to get some help from the more knowledgeable. I'm also open to any other tips as far as maintaining a computer! Also not sure if I am posting this Hijack This file in the proper manner.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:21:22 AM, on 2/8/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Commo... Read more

A:Cleaning up computer

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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i'm cleaning my computer and i was wondering...

are there any crucial programs in the 'add or remove programs' window that will mess up my comp if i remove them, or can i just delete all of my programs that i dont want?

if there are programs that are crucial, what are they??

A:I'm cleaning my computer!

That's a bit of a "how long is a piece of string" question.

I'm guessing you're talking about programmes that came pre-installed with the PC?

If so then we need more info - make & model, programme list etc.

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I got the log from Hijackthis.Can you look at it and let me know if there are issues I need to address?
Logfile of HijackThis v1.99.1
Scan saved at 1:14:13 PM, on 7/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\1136757477\ee\AOLSoftware.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdprox... Read more

A:Cleaning up my computer

If you are still having problems post to your other thread and continue to post to that thread until all of the issues are resolved.



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Can someone help me clean my computer? I scan but nothing virus comes up.
Before I had virus but I'm not sure if it's actually CLEARED.
Any help is appreciated, & Welcomed.
Thanks In Advance.
I just wanna make sure it's clean and safe.

A:I Need Help [cleaning My Computer]

I did a kaspersky online scan. here's the log.


Friday, July 11, 2008
Operating System: Microsoft Windows Vista Home Basic Edition, 32-bit Service Pack 1 (build 6001)
Kaspersky Online Scanner 7 version:
Program database last update: Thursday, July 10, 2008 14:54:17
Records in database: 933057

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - Critical Areas:
C:\Program Files
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
C:\Users\DRTO\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup

Scan statistics:
Files scanned: 110138
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 03:20:04

No malware has been detected. The scan area is clean.

The selected area was scanned.

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[b]this is what i recieved after the process of combofix was done. do you know what should i do now? ComboFix 09-03-29.02 - Administrator 03/29/2009 23:13:30.1 - NTFSx86Microsoft Windows XP Professional 5.1.2600.2.1255.1.1037.18.1015.658 [GMT 3:00]Running from: c:\documents and settings\Administrator\שולחן העבודה\ComboFix.exeAV: AVG 7.5.557 *On-access scanning disabled* (Updated) * Created a new restore pointWARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\docume~1\ADMINI~1\LOCALS~1\Temp\install_flash_player.exec:\documents and settings\Administrator\Local Settings\Temporary Internet Files\10.tmpc:\documents and settings\Administrator\Local Settings\Temporary Internet Files\11.tmpc:\documents and settings\Administrator\Local Settings\Temporary Internet Files\24.tmpc:\documents and settings\Administrator\Local Settings\Temporary Internet Files\25.tmpc:\documents and settings\Administrator\Local Settings\Temporary Internet Files\26.tmpc:\documents and settings\Administrator\Local Settings\Temporary Internet Files\7.tmpc:\documents and settings\Administrator\Local Set... Read more

A:need help cleaning my computer

Hello aviorPlease note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator. The BC Staff

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My friends laptop wont load windows normally, but i am able to get into Safe Mode.Laptop Specs:Dell Insperion M5030AMD Athlon II P360 Dual-Core Processor 2.29GHZ3.00GBWindows 7 Home Premium, 64-BitI have ran scans using Malwarebyes, SuperAnti Spyware, and the free version of Kaspersky, with 160 days left of activation.Scans pulled up a lot of adware cookies that i have since removed.The issue is that i am unable to get the system to load normally. I have been able to get it to load, but the computer goes into an intense think period, which causes me to force turn the computer off. Other times, i am able to type password in to log on, but the system screen remains blank and i have to force turn off the computer.What scan logs may i provide to help with this issue?NOTE: There is no recovery partition, and due to no free CD's at the time, there was no recovery disk made for the laptop. Also, no system restore points are available for use.~cheers-daic

A:Need help cleaning computer

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, x86 Family 15 Model 3 Stepping 4
Processor Count: 1
RAM: 2038 Mb
Graphics Card: Intel(R) 82915G/GV/910GL Express Chipset Family, 128 Mb
Hard Drives: C: Total - 34561 MB, Free - 11077 MB;
Motherboard: Dell Inc. , 0M3918, , ..CN7082151U00KZ.
Antivirus: avast! antivirus 4.8.1368 [VPS 101027-1], Updated: Yes, On-Demand Scanner: Enabled

I am considering using CCCleaner and Square Privacy Cleaner but am concerned that my OE6 INBOX folders will be automatically deleted, which I do not want to happen.

A:Computer Cleaning

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Hello, I have run the DDS and rootkit scans. I have also run the combofix. I did things a little backwards. I got the combofix link form a friend and then found out I should have done the other scans first. So I will give you all the information and wait for some kind of feedback.

A:Cleaning up an old computer

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The ap... Read more

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my computer is running extremely slow on and off the internet...you guy's have helped me before and I would appreciate any additional help you can provide...I also have downloaded an new virus protection from the internet ,(AVG) is this any good? This also runs extremely slow. Is there a progrram I can buy that would analyze my computer and help me clear up any problem areas Or should I take it to a computer store like best buy and have them work on it? Thanks

A:would like help cleaning up my computer

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Just got my new Toshiba laptop in today. Need some help cleaning up all the startup programs, toolbars, and junk that comes on it and putting some new security stuff on it.

Anyone willing to help me out?

Planning on running MalwareBytes and WinPatrol. Other suggestions? Can someone link me to the downloads.


A:Need Help Cleaning Up New Computer

Many unnecessary programs, toolbars and Add-ons come bundled with other software and can be removed via Add/Remove Programs in Control Panel or Programs and Features in Vista/Windows 7 so check there first.These are the links you asked for.Malwarebytes Anti-MalwareWinPatrol (32-bit, 64-bit)What anti-virus solution are you going to use? Choosing a security toolkit with anti-virus, firewall and anti-malware programs is a matter of personal preference, your needs, your technical ability and experience, features offered, user friendliness, ease of updating (and upgrading to new program release), ease of installation/removal, available technical support from the vendor and price. Other factors to consider include detection rates and methods, scanning engine effectiveness, how often virus definitions are updated, the amount of resources the program utilizes, how it may affect system performance and what will work best for your system. A particular anti-virus that works well for one person may not work as well for another. You may need to experiment and find the one most suitable for your use and your system. There is no universal "one size fits all" solution that works for everyone and there is no best anti-virus. For more specific information to consider, please read Choosing Your Anti-virus Software and How to choose a firewall.No single product is 100% foolproof and can prevent, detect and remove all threats at any given time. Just because one anti-virus detected threa... Read more

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I've been tasked with cleaning up a computer that ran for several months without an Antivirus and without XP Service Pack 2. I have installed an antivirus and updated the OS to plug up some holes. I removed quite a number of viruses and spyware however there is something still on the system that I cannot seem to find and was hoping one of you who knows a bit more about this area could help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:11 AM, on 7/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\iISystem Wiper\SystemWiper.exe
C:\Program Files\Trend Micr... Read more

A:Cleaning a Computer

If you have vundofix, remove it and get the current version

Please download http://www.atribune.org/ccount/click.php?id=4 to C:\
Double-click VundoFix.exe to run it.
click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES.
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt Ė Even if it does not find anything.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

Please let Vundo finish its thing, sometimes it can take multiple passes
Download Superantispyware (SAS)


Install it and double-click the icon on your desktop to run it.
∑ It will ask if you want to update the program definitions, click Yes.
∑ Under Configuration and Preferences, click the Preferences button.
∑ Click the Scanning Control tab.
∑ Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click th... Read more

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Greetings!I need some help cleaning up a users workstation. Here is the log:Logfile of HijackThis v1.97.7Scan saved at 8:11:43 AM, on 10/13/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exeC:\WINDOWS\system32\drivers\KodakCCS.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exeC:\WINDOWS\System32\nvsvc32.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exeC:\Program Files\QuickTime\qttask.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exeC:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exeC:\WINDOWS\Fonts\abrsys.exeC:\WINDOWS\System32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Ad... Read more

A:HJT Log: Need help cleaning computer!

I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.

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My daughter has a computer she uses (upstairs, we share the IP connection) and this morning I decided to go over it, starting with the cleaning up unneeded files in dos (Rollin' Rog told me how to do on mine, elsewhere in this topic)

After that I updated and ran several scans. I had put AVG in this computer for her, last Fall, but it was (now) gone. No links, not in program files, etc. She doesn't know how to remove things and said she didn't do anything that she knew of.

At some point a search address bar called DASH BAR had appeared up top of the screen. On checking the website link with it, it says it's from GAIN. Seems like I read somewhere that's the name GATOR is using now?

I downloaded AVG again, updated adaware and spybot...

AVG found a virus, Trojan horse download stubby A (?) in C\WINDOWS\BELT.EXE Said it was able to take care of it.

In Adaware there were 51 enteries to take out. Mainly GATOR, XUPITER (she had that one other time, and I think there is something special needed to remove it? Besides the scans?)

Several said possible attempt at browser take over.

Spybot found more GATOR after that (and not in adaware files)

I put GATOR in "find" and it came up with of them, 2 said they were zip files (she didn't have winzip on the computer so couldn't have opened them anyway) It mentioned (in the info) Spybot, so I think it might be something related to that, and okay to leave them? I was going to delete them in the ... Read more

A:help cleaning up a computer

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Im not sure how to read HiJackThis so I thought I would post my log here and see if there are any computer problems, its been going a little slow.

Logfile of HijackThis v1.99.1
Scan saved at 6:13:30 PM, on 6/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WP... Read more

A:Cleaning up my computer.

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Hi Everyone,

I recently got help on this forum to clean my laptop, which had a couple of undesirables on it. My desktop is running fine but I presume it could be infected with the same stuff that was on the laptop. Would somebody please help me check the desktop for stuff that antivirus might miss?


A:Help cleaning computer

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Hello. I'm having issues with my emachines T6412. It seems to have really gotten slow. I have seen the speed decrease over a long time. I use system tools all the time and defrag often, etc. but it just doesn't seem to make much difference. I thought about registry cleaners but have read your forums and realize that is a mistake. I have uninstalled programs I don't use or want any longer. I have norton antivirus updated with a 2010 release trial period currently. Everything else is pretty much what was on the computer from new. I do keep up to date with secunia and no problems updating when it becomes nescessary. Overall, the computer works fine, just slowly. I have dsl service which also has had issues with speed. But, it's not just slow working online, it's slow in all aspects. Is there something else I should be doing to keep it running better? I can't afford a new system right now, so even though it drags along, I will still continue to use it. If I had to guess, I would say its about 1/3 as fast as it was new. Maybe less.
If anyone could give me some ideas I would be more than happy to try them. I realize it may just be age and leftover items from years of service. But, I would appreciate any suggestions that may change this.
Thank you very much. Linda

A:cleaning up my computer

Please click here to download and install version 2.0.2 of the HijackThis Installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

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This is all stuff from the Add/Remove Programs list, and I want as much junk off my computer as I can get.

Adobe Atmosphere Player for Acrobat and Adobe Reader
Adobe Flash Player ActiveX

Apple Software Update
Broadcom Management Programs
Broadjump Client Foundations (I have attempted to uninstall this, but It ended up uninstalling my Internet Call Waiting, which I need)

Dell Digital Jukebox Driver
Dell Driver Reset Tool (What the heck is this?)
Modem Event Monitor
Modem Helper
Modem on Hold
My Way Search Assistant (I can't get this off. I try, and it says there was an error. I may have to reinstall it, but I don't trust it.)

There are two Quicktimes listed. One is 76.9 MB, while the other is 1.15. What is the difference? Also, one looks like it is being unpacked from a box in the Icon.

Thanks for your time and patience.

A:I need some help cleaning my computer.

hi. can u tell me which quicktime is the one with the icon that u explained plz. also my way search assistant is spyware and adware (HERE) so try this program it may remove the spyware files on your computer. May i note that when a program shows an error during uninstallation, the uninstall package is either corrupt or one of the uninstall files is missing. I suggest u install spyware blaster first then reinstall my way search assistant to fix the corrupt uninstall package. then uninstall the program using it's uninstall. Dell driver reset tool restores all drivers to the last working state. i recomend leaving this installed. the broad jump thing u should first kill the CDF.exe process in windows task manager then uninstall.more information HERE. After u've uninstalled all the crap, u could try to check for junk files using CCLEANER. hope this helps and isn't too much info!!!

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:43:04 PM, on 3/31/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16809)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exeC:\Program Files\Acer\Acer Arcade\PCMService.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\Common Files\aol\1194212773\ee\aolsoftware.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\MyWebSearch\bar\2.bin\MWSOEMON.EXEC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\MyWebSearch\bar\2.bin\M3SRCHMN.EXEC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\System32\p2phost.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\system32\wbem\unsecapp.exeC:\Windows\system32\igfxsrvc.exeC:\Program Files\AOL 9.1\waol.exeC:\Acer\Empowering Technology\ENET\ENMTRAY.EXEC: ... Read more

A:Cleaning my computer

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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