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IE11 stops responding, websites stop responding, computer slow

Q: IE11 stops responding, websites stop responding, computer slow

Hope you can help! I'm running Windows 7 Ultimate SP1, 4GB, 64bit, Intel i5, NVIDIA, Kaspersky Internet Security 15.0.2.
I primarily use IE11, but switch to Mozilla Firefox 43.0.2 when IE stops responding. My primary email is AOL which I access via web, not software. Computer often slow and hangs.
The main issue is IE11 "stops responding" several times a day. I've run the latest version of Malwarebytes (subscription), Glary Utilities Pro, Kaspersky IS, CCleaner, and Disk Cleanup. I delete browing history daily. No virus or malware shows up after scans. Recently ran a full scan on Kaspersky overnight+ and still, no viruses detected. I'm not sure what the issue is and would gladly go back to IE9 or 10 if IE11 is the issue, but I need to be sure.
Whatever guidance you can offer would be greatly appreciated. Thank you.

Preferred Solution: IE11 stops responding, websites stop responding, computer slow

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: IE11 stops responding, websites stop responding, computer slow

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup- and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:

Launch Malwarebytes Anti-MalwareA 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.If you already have MBAM 2.0 installed:On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.How to get logs:(Export log to save as txt)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the Scan Log which shows the Date and time of the scan just performed.Click 'Export'.Click 'Text file (*.txt)'In the Save File dialog box which appears, click on Desktop.In the File name: box type a name for your scan log.A message box named 'File Saved' should appear stating "Your file has been successfully exported".Click OkAttach that saved log to your next reply.(Copy to clipboard for pasting into forum replies or tickets)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the Scan Log which shows the Date and time of the scan just performed.Click 'Copy to Clipboard'Paste the contents of the clipboard into your reply.Download Malwarebytes Anti-Rootkit (MBAR) to your desktop.Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.Double click on downloaded file. OK self extracting prompt.MBAR will start. Click "Next" to continue.Click in the following screen "Update" to obtain the latest malware definitions.Once the update is complete select "Next" and click "Scan".When the scan is finished and no malware has been found select "Exit".If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
"mbar-log-{date} (xx-xx-xx).txt""system-log.txt"NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit. Please download Rkill (courtesy of BleepingComputer.com) to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/Double-click on the Rkill desktop icon to run the tool.If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.Do not reboot until instructed.If the tool does not run from any of the links provided, please let me know.If normal mode still doesn't work, run the tool from safe mode.When the scan is done Notepad will open with rKill log.Post it in your next reply.NOTE. rKill.txt log will also be present on your desktop.NOTE Do NOT wrap your logs in "quote" or "code" brackets.Do NOT use spoilers.Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

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I will now explain what happens:
Whenever I play a game or I am on skype with friends or I simply stay on the internet my computer will sometimes stop,all programs will stop responding (they wont start again either)and the only option I have left is to restart the pc. If this freeze happens when I am on skype the person who listens to me will hear a very loud static noise. Also if I have any video open when it happens the image will go crazy and random colors will op-up on screen before it closes itself.

Alot of people told me it might be from overheating. I changed my GPU now (the temp of the old one was about 70C now its 30C) but the GPU isnt 'overheating' now. The CPU is constant at 40C.

I will post my specs here:
-CPU: AMD Phenom II X3 710 2.60 GHz
-Windows 7 ultimate 64 bit
-GPU:ATI Radeon R7 260x 2GB

Anyone please give me any advice

A:Computer stops working and all programs stop responding

Update your drivers to the latest.
Are there any errors in Event Viewer that show when this happen? run eventvwr.msc

Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup

run in cmd: sfc /scannow

Clean reinstall the GPU drivers: (go to AMD/Intel site instead if your GPU is not Nvidia)

Graphic Card Driver Clean Installation (Belongs to MistUnleashed):
1.Run the Guru3D Display Driver Removal Tool: Display Driver Uninstaller Download version Display Driver Uninstaller Download version
2.Download CCleaner here (CCleaner - Download) and run both the Cleaner and the Registry Cleaner to remove left-over keys.
3.Go into C:\Program Files & C:\Program Files (x86) & C:\ProgramData and delete any leftover Nvidia files.
4.Disable automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
5.Restart Computer.
6.After restart go to: Drivers - Download NVIDIA Drivers and install the latest Nvidia Package (Including the 3D Vision Drivers - Install it all). Drivers - Download NVIDIA Drivers
7.Re-enable the automatic driver installation: https://support.microsoft.com/en-us/kb/2500967
8.Run CCleaner again (as instructed in Step 2).
9.Restart Computer.

Please fill in System Specs System Info - See Your System Specs
What was the old GPU, what is the new one? Did you uninstall the old GPU drivers/software?

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The last several weeks my computer has been getting slower and slower to respond and while waiting for firefox to browse will suddenly stop responding. Also I have several programs that are in the start up and can't seem to get them not. I have ran several programs and they all tell me different problems I might have. One even said I had some trojan but couldn't find out how to remove it any help will be greatly appreciated. thank you in advance. sharon

DDS (Ver_09-06-26.01) - NTFSx86 NETWORK
Run by sharon at 20:57:17.06 on Sun 07/12/2009
Internet Explorer: 7.0.6000.16851
Microsoft? Windows Vista? Home Basic 6.0.6000.0.1252.1.1033.18.501.60 [GMT -5:00]

AV: avast! antivirus 4.8.1296 [VPS 090712-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Webroot AntiVirus with AntiSpyware *On-access scanning enabled* (Updated) {77E10C7F-2CCA-4187-9394-BDBC267AD597}
SP: Webroot AntiVirus with AntiSpyware *enabled* (Updated) {00000000-0000-0000-0000-000000000000}
SP: Webroot AntiVirus with AntiSpyware *disabled* (Outdated) {00000000-E9D0-004F-D859-4D0000000000}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: avast! antivirus 4.8.1296 [VPS 090712-0] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
SP: Webroot AntiVirus with AntiSpyware *enabled* (Updated) {00000000-E9D0-004F-D859-4D0001000000}

============== Running Processes ===============

C... Read more

A:Computer stops responding and SLOW


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My computer runs pretty slow. I had to about 5 months ago reinstall windows xp cause boot sectors got deleted ever since then its been slow. Also my internet explorer stops responding alot.

Logfile of HijackThis v1.99.1
Scan saved at 6:07:51 PM, on 4/10/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\DELLSU~1\DSAgnt.exe ... Read more

A:Computer Runs Slow And IE Stops Responding Alot

Welcome to TSF.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Please download Ewido Security Suite at http://www.ewido.net/en/download/.

1. Install Ewido Security Suite.
2. When installing, under 'Additional Options' uncheck:
* Install background guard
* Install scan via context menu
3. Launch Ewido, there should be an icon on your desktop, double click it.
4. The program will now open to the main screen.
5. When you run Ewido for the first time, you will get a warning 'Database could not be found!'. Click OK. We will fix this in a moment.
6. You will need to update Ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed. The status bar at the bottom will display 'Update successful'.
8. Exit Ewido. DO NOT scan yet.

If you are having problems with the updater, you can go to http://www.ewido.net/en/download/updates/ to update manually.

Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Don't run it yet.

Restart your computer and boot into ... Read more

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Several weeks ago I had similar issues and I ran an ESET online scan, and it found several viruses and lots of infections. I removed the infected files manually from the ESET list, and after that my computer had been running fine. 
Several days ago, my problems came back. Even when I simply open windows Explorer to navigate to a file, my computer freezes up. However, everything is running great in Safe Mode.
I could really use some help sorting this out.
Thank you so much!
Pasted below is the DDS.txt text.
Even after I zipped the Attach.txt, the file was 5.71 kb, and I could not upload it here.
By the way, I ran DDS in Safe Mode, does that make a difference?
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 11.0.9600.17126  BrowserJavaVersion: 11.25.2
Run by Stu at 10:10:30 on 2015-01-05
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5610.4070 [GMT -6:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchos... Read more

A:Various programs stop responding / Computer very slow

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Important: To help me reviewing your logs, please post them in code boxes. You can create them by clicking on the <>-symbol on top of the reply window.    HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs i... Read more

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A few weeks ago I had trouble with my sound on web applications like at youtube.com and with things like iTunes. I would restart my comp to get sound back and when it restarted it gave me an error message about needing to shut down a program or process in the interest of protecting my computer. It said it would automatically shut down "generic host process for win32 services". When it gave me this error at start up I could use youtube and iTunes for awhile again before the sound stopped working. I checked these forums for previous posts about this type of problem and found that most had something to do with newly installed hardware like a printer or copier. I have not installed anything like this in about a year or so. I uninstalled two games i had installed recently and uninstalled AVG virus scanner only to install Avast virus scanner a day later to see if that would work. I also ran a spyware check and got rid of a few things it found and thought I had fixed my problem, but within hours of when I installed avast most of the programs i tried to open would stop responding if the computer had to "think" too hard. World of Warcraft and Civilization, two pretty intense games to run, have had no troubles running aside from the initial opening of the games being slower than normal.

This leads us to my current symptoms: If I open internet Explorer (a browser I don't normally use) it opens two windows, neither with any content and immediately stops responding.... Read more

A:Will not shut down and most helpful websites cause browser to stop responding

<<-Bump post->>

Also a small update: i had to post this from an alternate computer. I can't get my browser to cooperate in order to get far enough to post from my own computer.

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Please help, I've tried everything I know I could do but the problem seems to just get worse. Pages stop responding or stop working, everything freezes up all the time where I have to restart by pressing the power button, the PC is so slow. I'm so aggravated with this laptop, I just want to throw it across the room. Hope someone out there can help this poor gal. I even had trouble with HiJackThis, which made me run as administrator which wasn't as bad as GMER, which I couldn't for the life of me get this program to run without Windows popping up in the middle stating something made it stop working three times, also on the second try the screen flashed blue with some writing but it was so fast like not even a second and then it just shut my PC down. So all I could get is a like two things on the GMER. Could NOT run it all the way.

Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Genuine Intel(R) CPU T2080 @ 1.73GHz, x86 Family 6 Model 14 Stepping 12
Processor Count: 2
RAM: 1014 Mb
Graphics Card: Mobile Intel(R) 945 Express Chipset Family, 256 Mb
Hard Drives: C: Total - 74816 MB, Free - 17743 MB;
Motherboard: TOSHIBA, Satellite L45
Antivirus: avast! Antivirus, Updated and Enabled

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:05:02 PM, on 11/16/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16520)
Boot mode: Nor... Read more

A:HELP! Page Stops Responding, Freezes, and Very Slow :(

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For whatever reason Explorer has recently started locking files that aren't being used such that they can't be moved, renamed, or deleted. It almost seems at random.

So I got a program called "unlocker" that breaks the lockouts on files so they can me moved again.

The problem with unlocker is that if you do this to more then one or two files per boot, then explorer starts getting really flaky.

For example it could take 5 minutes to open one folder.

I can fix the problem by force quiting explorer and then reopening it with the task manager.

But I really don't want to do that 15 times a day.

Another way I can fix it is by right clicking on the start menu and then opening perhaps 5 to 10 "explore all users"... I have to do it quickly... one right after the other.

That will clear the problem for about 5 minutes and explorer will behave itself.

Then it will start doing it again.

Really, what I'd like is for explorer to stop arbitarly locking files or for it to stop cheesing out on me when unlocker breaks the lockouts.

Unlocker makes it very clear which program is locking a file. If I have word open and try to move the word document it says that Word has locked the file. If I'm copying some big files and try to delete them it says explorer has them. That's fine.

But it's saying things are locked that haven't been touched by anything in weeks... and it's always explorer locking th... Read more

A:Windows Explorer becomes VERY slow and/or stops responding.

First suggestion -

From - Tidy Windows

"If I disconnected from the network, the problem went away.

The cause turned out to be pretty simple. My taskbar
contained a shortcut to an network item, and that item had
been deleted. Deleting the taskbar shortcut fixed the problem."

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I bought this laptop less than six months ago, and it's already starting to deteriorate. My Last HP laptop also started to become, essentially useless after about six months. I can see a repeating pattern here, so it's unlikely I'll continue purchasing HP products, but in the meantime, I'd like to fix this issue, so that I can still use this laptop in the interim of finding a much better company, with higher standards for product functionality. My touchpad regularly stops functioning; sometimes, I have to have my hands placed a certain way on the laptop for the touchpand to work. Other times, it will lag, or I'll have to wait or even restart for it to become functional again. Sometimes, the cursor will jump to an entirely new location while using the touchpad. Basically, it rarely works the way it is intended to be used. I have uninstalled, and reinstalled drivers, I have performed recommended updates, and bla bla bla. I'd like a legitimate solution, asap.  

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I have an older laptop with an Intel processor and 4GB of RAM running Vista.

I am having issues which seem mainly to be in Internet Explorer and to a lesser extent in other programs as well. There are times when going into Windwos Mail that I get a message at the top of the page that says not responding and then 15-20 seconds later it starts working again. I select an e-mail and again get a not responding message and it takes several seconds to display the e-mail. That also happens in Excel and Word but not as frequently. Almost every page I open in IE I either get a blank page with a message at the bottom that says yahoo.com is not responding or techsupportforum.com is not responding etc and on the right side it says recover. If you leave it the page will usually or at least often display but it takes way longer to load that what it should. Other times the page will seemingly load but as soon as you try to move the scroll bar down on the right you get the same message and the little circle on the tab keeps going around and around. Sometimes they complete loading and work after quite some time and other times you get a message that a long script is causing it to run slow or something to that affect and you are given the option to stop the script. I should have written down these messages as the above is not verbatim. I did run Microsoft's Fix It and it did seem to improve it to some degree but it is still not running the way it should or did. The other sign that something ... Read more

A:Internet Explorer stops responding or runs slow

BUMP, please

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My Windows Vista seems to be running slow for some reason, iv got no Spyware, Malware or Virus's on my computer and its slow at startup and there is only Bitdefender and PC Tools Firewall Plus starting up. then windows just stops responding.

Shall I post a HJT Log or what?


A:Vista Running Slow, Then Explorer Stops Responding.

Hi and welcome to TSF

It seems to me after looking over your system stats that the culprit is RAM from 1st guess. . I think this is probably Ram but I am not sure. When you put the computer under a heavy work load it starts to freeze up? Does this happen only in the Vista partition or in XP and Linux to?

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Hi there, I just followed every step in the... Preparation Guide for use before posting a HijackThis Log!The problem im having is all of a sudden while in the middle of playing a game or browsing the web my computer stops! It just stops for about 20 seconds up to a couple minutes. The weird thing is is that when i push num lock the light still goes on and off, so its not like its actually frozen. Then all of a sudden whatever it was I was doing just pops back on the screen and i can carry on like nothing ever happened! Last but not least, I have a lot of pics on my computer and one folder wont open unless i open it with Paint Shop Pro. When I click on it the messege i get is "Data Execution Prevention... to help protect your computer, windows has closed this program". Then another messege after that that says windows has encountered a problem and needs to close. Any suggestion would be appreciated on how I can fix these problems. Oh and one more thing... I know a couple people on my MSN list that have recently gotten viruses one way or another so Im kinda worried about that too, but every virus checker i've used said that there wasnt one there!Heres my log....Logfile of HijackThis v1.99.1Scan saved at 2:02:23 AM, on 17/04/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32... Read more

A:My Computer Stops Responding!

Hi Tiara25,I don't see anything malicious. I don't know what is happening with that file, but I do see a likely conflict between Symantec and F-Secure. It looks as if you had Norton installed and attempted to uninstall it? Can you confirm that? You have two instances of Norton's updater still present and I assume still running. If the freeze ups happen about the same time every day, it could be because Norton is trying to update itself and overloading your CPU.To stop this if this is the case, do the following--only do this fix if you have attempted to uninstall Norton and thought it was gone and you don't have any other Norton products that need updating.Scan again with HijackThis and put a checkmark next to the following entries:O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXEClose all other windows--you should only see HijackThis on your Desktop and Taskbar--and then click the "Fix checked" button, then reboot.Then, even if you don't do the above, please run this scan:Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.Close all applications and windows.Double-click on dss.exe to run it, and follow the prompts.When the scan is complete, two text files will open - main.txt <... Read more

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Hi there, i have recently started getting a problem where my computer freezes up, i can still move the mouse but the machine doesn't respond. The only way i can get it out of this state is by taking out the network cable. Would this be due to spyware? Thanks in advance

A:Computer stops responding

Without the network cable plugged in, see if you can get into the control panel, system, device manager. Tell us if you see any yellow exclamation marks in the device list

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A few days ago I contracted a virus (PDM.DNS.Query in winsysm.exe according to Kaspersky). I noticed I probably had a problem because I was unable to open Task Manager with the combination Ctrl-Alt-Del. After cleaning it up, my computer has not been acting as usual, and sometimes it stops responding to commands. According to Spybot's Startup Menu Analyzer, I have some new checked items which I don't know how they got there. I also remember seen a message from Kaspersky that said something like "a file came out of quarantine" which I did not pay much attention at the time (I think it may have been winsysm.exe). I have attached a ighjackthis log file, a gmer analysis file and DDS file. Thanks a lot for any help.

A:computer stops responding

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No inp... Read more

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My computer is a 3 year old Dell running XP. A few weeks ago, I started having this problem. Shortly after starting up, the program I'm using will stop responding. I can still move the mouse around, but nothing else will work; I have to unplug the machine to even restart it. I tried running a scan with Malware Bytes, but that stops responding a couple of minutes into the scan. Some programs will run okay (haven't had issues just browsing stuff on Firefox) but if I try to even open others (like the DVD player program) it freezes up the whole computer.

These problems began shortly after I installed and started using the DVD creator software DVD Flick. For about 3 days I was doing a good amount of DVD burning. A couple of times, I had similar problems with that program not responding. Then about a week later, I was just having the general problem of programs not responding. I've since uninstalled DVD Flick, but the problems persist.

I've tried doing malware scans in Safe Mode, but have had the same problem: the program stops responding a couple of minutes into it. I've also tried using a boot disc (UBCD4WIN) and had the exact same problems. I thought it might be hardware problem related to overheating, so I cleaned the cpu fan and heatsink, but I'm still having the same problems.

Any help/advice is welcome. Let me know if I should provide any more information. Thanks.

A:Computer stops responding

Hello,I am not certain his is a malware.Let's first try thisPlease download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.4.0.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller. will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.If nothing is found or it fails(let me know either way) then...I think we should start by either removing this while in Safe Mode and reboot.These problems... Read more

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I am running Windows XP professional. The computer stops responding all the time. Sometimes as the system boots, sometimes at desktop, and sometimes when I try to open a program. At first there was a problem with Norton Anti Virus, but was able to correct that problem. I ran a virus scan and no viruses were found. I can restart in safe mode but have not been able to fix the problem. Can anyone please help.

A:computer stops responding

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I initially posted this in "Am I Infected?" After trying a few of the mod's suggestions, I was advised to repost here:

My computer is a 3 year old Dell running XP. A few weeks ago, I started having this problem. Shortly after starting up, the program I'm using will stop responding. I can still move the mouse around, but nothing else will work; I have to unplug the machine to even restart it. I tried running a scan with Malware Bytes, but that stops responding a couple of minutes into the scan. Some programs will run okay (haven't had issues just browsing stuff on Firefox) but if I try to even open others (like the DVD player program) it freezes up the whole computer.

These problems began shortly after I installed and started using the DVD creator software DVD Flick. For about 3 days I was doing a good amount of DVD burning. A couple of times, I had similar problems with that program not responding. Then about a week later, I was just having the general problem of programs not responding. I've since uninstalled DVD Flick, but the problems persist.

I've tried doing malware scans in Safe Mode, but have had the same problem: the program stops responding a couple of minutes into it. I've also tried using a boot disc (UBCD4WIN) and had the exact same problems. I thought it might be hardware problem related to overheating, so I cleaned the cpu fan and heatsink, but I'm still having the same problems.

Per the mod's suggestions in the ori... Read more

A:Computer stops responding

1) what happens in safe mode?
2) what happens if you uninstall DVD Flick?

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internet explorer stops responding and firefox also. ran trend micro virus scan and adaware se but found nothing. when it stops responding i am having to shut down and it takes forever to do that . have saw hidden fax window message 2 times now while shutting down .nerver saw that before. here is a copy of my hjt logfile.

Logfile of HijackThis v1.99.1
Scan saved at 7:27:41 PM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\PROG... Read more

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Hi recently my computer has started acting strange. It randomly stops responding, for example i'll be on a website (using google chrome) and i'll try to open a new tab and go to say yahoo and it will just keep trying to load forever and never get to that website. It will let me use the website I was already on and working with but when I try to go to another website from that tab it wont let me either. Also when that's happening it won't let me open any other programs. It will let me close things but not open anything. When i open task manager it says everything is responding and when I click processes it always seems to show several google chromes even when I only have one open it also shows several .dll (I'm pretty computer illiterate so i have no clue what that is) I'm not sure if either of those things have anything to do with my computer randomly not responding. When I try to end one of the tasks like one of the many google chromes it asks me if I'm sure i want to end that task and i say yes and then task manager freezes. Nothing seems to fix the computer so I'm forced to shut down which it can do but it always pops up asking if i want to stop a few things which are preventing the computer from shutting down, it's not always the same things though. It also doesn't always just happen when i'm using google chrome. It has happened several times when I was using the program Poser or when i'm installing things. I was... Read more

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This computer has begun to need re-booting many times per day. There are numerous problems commencing with startup, so I'll begin there.

I use the free version of Zone Alarm as my firewall application. It is:
ZoneAlarm version:
TrueVector version:
Driver version:

AVG 6.0 FREE is my antivirus application.
Program Version: 6.0.788 Release Date: 9/2/2003
Virus Database: 533 Release Date: 12/3/2004

I run Ad-aware 6, Spybot S&D and HijackThis frequently in order to try to prevent intrusions, but something seems to have failed!

Upon startup, there is (recently) always a ZoneAlarm message saying that "explorer.exe is trying to access the internet" Although I have clicked the box for my (Deny) response to be remembered, the message has appeared at each startup for the last month or so, and I'm tired of that.

Likewise, ZoneAlarm asks for permission to allow Firefox to access the internet shows up each time I start that even though I've told ZA to remember it.

The most recent log from HijackThis follows:
Logfile of HijackThis v1.91.2
Scan saved at 8:36:41 AM, on 12/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar=http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page=http://www.google.com/advanced_search?num=100&hl=en&lr=&ie=UTF-8&oe=UTF-8&as_q... Read more

A:Computer stops responding

Hello, again;

I failed to say that I'm running XP Home SP1 on a Compaq 2805.

After a few minutes of working fairly well, it's usually necessary to re-boot, and I was trying to get the message out before that happened.

Angela Taylor

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The couple of programs I have running have been over the last few days constantly stop responding. IE, Outlook express, AOL software. When I download off the internet that frequently causes it to stop responding.If, it recovers from not responding, I cannot then view any websites or download emails until I have rebooted. I have used system restore in a desperate attempt at rectifying the problem but to no good. I am at a loss as to what is causing it. whether something is wrong with my connection or XP or if there is something nasty has installed itself, I know could be possibilities but not sure where I should be looking. I even put my XP disk in to reinstall windows but even that stopped responding.

Please can anyone help.


A:computer stops responding

This is quite a long list of recommendations :-
you may have a virus / spyware on PC

You may have a virus or spyware:-

This is a long list - so PLEASE TAKE ONE STEP AT A TIME:-

A lot of the advice below is found in th efollowing threads -
you may want to have a read here
http://forums.techguy.org/t157045.html and here http://forums.techguy.org/t178092.html

run a virus scan with your own scanner - first make sure your scanner is fully up-to-date with the latest definitions
or you can Run an online scan from here

see here http://forums.techguy.org/t110854.html for other online scanners

Remember to turn off system restore in WinME and XP http://service1.symantec.com/SUPPOR...8825696500726d13?OpenDocument&src=bar_sch_nam


SPYWARE - note the spyware tools websites often come under attack (hence more than 1 location)

it may be worth running CWShredder first -
download from these sites

Run the program and let it do it's thing. Make sure to click on "Fix" and not scan only.


download, update and run ad-aware
http://www.lavasoftusa.com/ or http://www.networkingfiles.com/Cookie/adaware.htm

Before you scan with AdAware, che... Read more

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about 2-5 minutes after logging in (fully loaded, I'm assuming) the computer seems to stop responding. If there's a scan, it will freeze, whatever I choose to do, it will ignore it, but the computer isn't frozen completely since I can still access the start menu. Computer works fine in safe mode. (I'm in safe-mode right now)

Had the computer for just over a year. This started happening within the last 3-4 weeks. My laptop has been over-heating quite a lot though since January. Any help will be appreciated. Cheers

(Avast Anti-virus / full scan / came up with nothing)

System Info:

OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 330 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3956 Mb
Graphics Card: ATI Mobility Radeon HD 4330 , 512 Mb
Hard Drives: C: Total - 59999 MB, Free - 14611 MB; D: Total - 406836 MB, Free - 212562 MB;
Motherboard: Dell Inc., 0M9XW4, A01, .89W8LL1.CN486430240474.
Antivirus: avast!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:49:36 p.m., on 16/04/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support

Running processes:
C:\Users\kid mishka\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\kid mishka\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\kid mishka\AppData\Local\Google\Chrome\Applicati... Read more

A:computer stops responding

You still have traces of G Data on your computer. Leftovers from bad antivirus removals can cause all sorts of problems.

Run the AVCleaner 2011 from G Data.

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im having this problem. i turn on my pc and it works fine. but when i turn on a game or after some time of using pc evrything just stops responding. win explorer just keeps crashing. if i reboot my pc it gets to starting windows screen and stops. hdd activity led keeps repeting. my chrome and minecraft work. but
when i go play something on steam game just stops responging and i get to close the game and try again but steam says win32 error32 and steam cant boot.

now my pc config and what i did.

cpu: and athlon 64 2x 5000+ 2,6ghz
gpu: ati radeon hd 4600 512mb gddr3 core clock-750mhz memory clock-1000mhz
hdd: 1-i think 300gb 2-wd caviar black 500gb
ram: 2x2gb ddr2 im not sure about else
motherboard: asus m2n

i have upgraded ram memory from 2gb to 2x2gb so its 4gb. i added wd caviar black 500gb hdd and overclocked cpu to 2.7ghz. and system was stable for
a mounths. but it just started not responding. i returned cpu to normal 2.6ghz
and it didnt work. i tryed removing new ram i instaled. it didnt work. i tryed removing old ram. and no sucess. i tryed reinstaling and formating pc but no sucess either. (when i was instaling new hdd i had troubles with detecting. but worked almost fine). i have no idea what to do now i did evrithing i know
and im getting wery pissed

please help. i know im bad with english. but hope u understand.me.

A:computer just stops responding

Since you said you formatted and reinstalled your OS, and it still isn't working properly, this tells me it is most likely a hardware related issue. Try running a hardware diagnostic tool on your machine and see what it says.

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hi, i'm not very tech-savvy so bear with me.

sometimes, my screen suddenly turns black, and the button on my monitor becomes that of when it's in standby mode. Like for example, when the monitor is on, the button shines green, and when it's on standby, it turns orange.

my keyboard lights also turn off, and the light that usually flashes when things load stays on permanently.

so, i can't do anything, i move my mouse, i try typing, but it just stays like that. Also, the only way to restart at this point is to switch off the switch on the back of the computer and switch it back on. The front buttons don't respond.

lol yeah i know i sound very amateurish but i don't know what else to do.
I'm pretty sure this has started happening one day when i plugged in my iPod Touch and suddenly, my computer restarted by itself. And now, every single time i plug it in, it'll restart. My iPod is kind of weird, for example, if i plug it in to my computer when it has less than 80% battery life and i try to add files into my iPod, my iPod will disconnect itself.

edit again:
Actually, it only started becoming more frequent ever since the day i plugged in my iPod and got the problem mentioned above.

A:Computer stops responding

First best thing is to uninstall everything iPod and tell us if it brings back stability.

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Im not even doing much on my laptop i've restarted it about 5 times now, and even when it is loading up the screen it stops responding, this is getting to be very annoying, I can't even watch videos or play minecraft, nonetheless even try and type because like every 10 or 5 or 2 minutes it stops responding for a minute. Windows 10 also wants me to update again after i just finished installing an update that was plaguing my computer for about a month and there was no way out of it. i checked task manager and cortana eats alot, but it says 50 memory and 80 disk and 50 cpu. it just freezes for a second and i have to wait until its done. this is so annoying please help

A:help! computer stops responding for no reason

Thread Moved

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I've been having this problem for a while now, at least a few months. I'm trying to check out when this happens, but it doesn't seem to show a pattern. It stops responding when I surf the net, use MSN, play a game, listen to music, and so on. It completely stops responding so I can't check windows task manager to see if anything is using a lot of CPU. And depending on what I'm doing, it responds after a certain amount of time. If I'm playing a game, it takes much longer to recover (up to a minute); this usually leads to other people dropping me, which means that it's causing me to lag in the game. If I'm on MSN or surfing the net, it usually takes about 10-20 seconds to recover.

I'm using Windows 7 (64-bit) and there's no error message.

If I'm playing music, it will continue to play. However, if the song finishes while it's not responding, it will not load the next song to play until after it has recovered.

I only got this computer about 4-5 months ago, so I'm assuming every thing is up-to-date or at least near up-to-date.

Also, my computer sometimes crashes and it doesn't recover. I'm assuming this is something different because it happens much more rarely. The problem I have with it crashing and recovering happens on a daily/bi-daily basis.

Thanks for your time,

A:My Computer Stops Responding For A Little While Then Recovers

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So ever time I right click on a file my computer will stop responding and I don't know why. Can anyone help me?

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i installed avast since the reboot my computer doesn't respond if i click on a icon or folder or startup it will simply refresh and nothing happens all i have is the screen that all.#

please help me!!!

A:omg please help plz my computer stops responding cant access anything please help me

Can you do a system restore

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Well, this computer is about 2 weeks old, and whenever i try to play games that use gameguard, gameguard gets to the point were it exits, and the game is supposed to load up, but when gameguard exits, my computer freezes up, completely, i cant do anything on it, i have to manually re-boot it using the power button. ~_~

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Hello all.

I have recently built myself a new system from scratch, and it was working amazing for a long time. Now, however, I have been getting lockup issues. My computer will stop responding all together for a few seconds to a few minutes. I have control over my mouse, but all open programs lock up. This happens MOST when i open a web browser. I use Mozilla Firefox, but i have tried Chrome, and Internet Explorer 8, and they all do the same thing. The browser stops responding, i hit Ctrl+Alt+Del, and sometimes it takes a few moments for the menu to open. I then proceed to hit "Task Manager" and that sometimes pops up right away, or other times it takes several minutes to come up. I end the process and everything works fine. It has started pausing occasionally in games as well (Most prominently Call of Duty Modern Warfare 2). It is infrequent for that to occur though.

At first i thought it might be my memory, which was overclocked at 1066hz (as it is meant to be. it has its own heatsync and is advertised as 1066 RAM. So i reclocked it to 800hz. This did not solve the problem however.

I have run a basic Memory test that comes with windows, and it has no errors. I have also downloaded a hard drive tester from Western Digital since i own a WD hard disk. That also came up with now errors in either the basic or advanced scans. I cannot seem to figure out what my problem is. I even so much as reformatted my hard drive.

I will supply my setup as follows:
Q940... Read more

A:Computer sporadically stops responding?

When the computer locks up, and you open task manager, have you noticed any specific process/or program taking up all the CPU cycles i.e. 100% usage or something like that?

When the lock ups are over it functions normally again right?

Have stress tested your graphic card? You can do it with OCCT.

What is make of the PSU?

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I'm in safe mode right now because my computer keeps freezing. I can't run malware bytes either ( It freezes) I think I may have opened an e-mail with a link that downloaded a virus in to my computer. Any help would be greatly appreciated.

A:Computer stops responding and Freezes

Try running ADWCleaner and Junkware Removal Tool:
After running both of them restart into safe mode again and try running rkill:
Then try malwarebytes chameleon:

Another thing to try would be opening a cmd prompt and typing:
chkdsk /r /f
Then restart

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Im not even doing much on my laptop i've restarted it about 5 times now, and even when it is loading up the screen it stops responding, this is getting to be very annoying, I can't even watch videos or play minecraft, nonetheless even try and type because like every 10 or 5 or 2 minutes it stops responding for a minute. Windows 10 also wants me to update again after i just finished installing an update that was plaguing my computer for about a month and there was no way out of it. i checked task manager and cortana eats alot, but it says 50 memory and 80 disk and 50 cpu. it just freezes for a second and i have to wait until its done. this is so annoying please help

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Ok this is what is going on with my computer. My computer programs stop responding after a few hrs after the computer has been turn on. Especially the internet what happens it that I could be surfing the internet and then it wont load anymore at all. I am not able to access the modem for the internet. It just keeps on saying loading. Now when this happens I try to turn the computer of my doing the start and then shut down and it does do anything at all. I am able to go to some programs Like games or wordpad. Now the only way for me to start using the internet and being able to use some program is to turn the computer off by pressing the power button and keep it press down. Once the computer has been turn on it starts normally.
I tried to explain it to the best of my ability if theres more questions let me know

Thank you

A:Computer and Internet stops responding after a few Hrs

hi,,,, first things first,,, donload this scanning program and scan for malware,,,,http://www.malwarebytes.org/mbam.phpblue tab is free version and how to run it is link belowhttp://www.udel.edu/topics/spyware/malwarebytes.htmlcopy and paste the scan log back here when done,,,,, also download this cleaner and flush out the browsers by running just the cleaner tool on this program,,,, http://www.ccleaner.com/and how its used link below againhttp://www.timeatlas.com/tutorials/Ccleaner.htmgood luck.

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I need some help. I believe my computer has been hijacked so I've downloaded HijackThis and extracted it into it's own Programs File but everytime I try to run it, it stops responding. My computer has been doing strange things like when I shut it down, it will start back up on it's own. I can hear my CPU's jump up and my computer starts to become loud. Can someone please help me find out what's wrong?

A:Hijackthis Won't Run/stops Responding - Computer Acting Up!

Open the HijackThis Folder, find the HijackThis.exe file, right click on the file and select rename. Type Analyze.exe and hit "Enter". Double-click on Analyze.exe (which is still hijackthis) to run the program. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Analyze.bat or Analyze.com

after posting a log you should NOT make further changes to your computer. This includes installing/uninstalling programs, using special fix tools, deleting files, editing the registry, etc. unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

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Last month I purchased a Caviar Black 1.5TB internal SATA hard drive. I did a clean install of Windows XP Pro on it. At the time, I opted to split the drive into three partitions (C: 104GB, D: 976GB, E: 420GB). According to Disk Management, C: is the primary partition, and D: and E: are extended partitions and logical drives. Windows has been upgraded to Service Pack 3.

I have run into a recurring problem with the D: partition. Basically, whenever I try to modify a file on that drive the program I am using stops responding. Then, any program afterwards that I try to start won't. When I click on the Start menu and "Turn Off Computer", nothing happens (the dialog box asking if I want to restart or shut down doesn't appear). Ctrl-Alt-Delete doesn't bring up the Task Manager. Basically, everything stops responding, except I can still move the cursor. The only way to turn off the computer is to press and hold the power switch. Once restarted, everything works fine, until I try to modify a file on the D: drive. I have had no problems with the C: or E: partitions.

I don't know what causes the problem in the first place. What I do know is that when the D: drive starts having this problem, any of the below actions will cause the symptoms described in the previous paragraph.
Downloading a file with Firefox and trying to save it to the D: drive.
Opening a file on the D: drive with Open Office, making changes, and clicking save.
Creating a *.txt f... Read more

A:Computer stops responding when I save a file

Please post a screenshot from Disk Management.

What drive letter is assigned your optical drive? You should not have been able to assign D: to any partition, since it should have been assigned to the optical drive on the system (by default).

Just what method did you use to install Windows on the new drive?

System manufacturer and model?


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My computer recently started to stall for several seconds.  It doesn't matter if I'm in a game (even if its a low quality) game or on firefox.  When I'm looking up games on steam, it tends to do the same.  Not sure whats going on.  I'm running on windows 7 with 12 gb of ram, APU 3.0 ghz with readeon 6550h, PSU 750w.  My computer is just under 3 years old and never experienced this last week.  When I noticed it started to happen I would put my hand where the air blows out to see if its a heading issue.  It doesn't feel hot, maybe a little warm but thats it (something a little under having cold hands (not ice cold) and touching your tongue) and the PSU probably closer what I described but still under.  Whats going on?
Edit: Found out its a FPS issue, donno whats doing it
Edit 2:  I've notice something when I was playing starbound.  It starting to freeze up and some image appeared for a half a second.  Then starbound started to respond again.
Edit 3:  I posted a full scan of Anti-Malware.  It found nothing.  Not sure what else I can use with this situation.
Malwarebytes Anti-Malware
Scan Date: 2/15/2015
Scan Time: 6:53:53 PM
Administrator: Yes
Malware Database: v2015.02.15.07
Rootkit Database: v2015.02.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Serv... Read more

A:Computer randomly stops responding for several seconds.

Unable to edit but I scanned with Eset online scanner.  I found 7 threats I believe are PUP files located in systems folder.  The name of it is "systweaks"  (or something like that).  They are not going away.  I tried to remove them 2 times already and it still keeps popping up.

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I was told my someone in my first post to make a new post and include my logs. This is my first post
"Ok so this is the problem....my computer was working perfectly fine then all of a sudden it just stopped responding. when i restart my computer with out being connected to internet access everything works just fine. soon as I turn on my wifi it just stops responding nothing will open it wont let me do anything at all it just totally freezes. If i restart it in safe mode with networking it will work just fine and if i log onto another account on my computer that will work just fine also. Ive ran AVG several times and the first couple of times it found a few things and erased them, now if i run it it says my compuer is clean. I also ran malwarebytes several times and the same thing happened with that. It found a few things the first time and cleaned them up and now it says nothing is wrong. Also I have a few windows updates that won't download, they keep saying that the install failed and asks me if I want to try again. I have no idea what else to do and I don't want to wipe my computer out and reinstall windows because I will loose all my pictures and music. Can anyone help me at all?"
This is the link to my first post
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464  BrowserJavaVersion: 1.6.0_37
Run... Read more

A:My computer stops responding when connected to internet

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1
Link 2
IMPORTANT !!! Save ComboFix.exe to your Desktop
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
3. Do not install any other programs until this if fixed.
How to : Disable Anti-virus and Firewall...
Double click on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
Please post the C:\ComboFix.txt

Note: Do not mouse click ComboFix's window while it's running. That may cause it to stall
Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html
Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
Third party programs if not up ... Read more

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My laptop has been struggling (for some time really) - quickly after it starts up, regardless of what I'm using it for, it stops responding. I can usually still move my mouse, but if I try to open any programs, or complete any actions in something I'm already using, nothing happens. There's typically very little warning before it stops responding - I'm using it normally, then all of a sudden can't do anything. It's at the point that in order to accomplish anything, I must hold the power button to turn off the computer and restart, which only gets me a few minutes of usable time.
It had previously gotten to the point where I tried a couple system restores, which failed (regardless of the restore point I would always get a failed message). I then performed a factory restore, which seemed to help, but it only managed to work for a couple days before the issue started up again.
I'm not sure what info is needed to help solve the issue, but as a baseline:
 - Originally ran Windows 8, upgraded to Windows 10 Home
 - Intel i7-4700MQ CPU @ 2.40 GHz
 - 64 bit
(As a side note, this seems to happen eventually with every computer I own...not sure if I'm doing something here.)
Thank you in advance for any assistance!

A:Computer Stops Responding Shortly After Startup

Sorry for the delay in responding.  I was away for the weekend and internet availability was spotty - so I got a bit behind in my replies. Wait until the system stops responding, then recover from it and generate these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting ... Read more

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Hello Techspot,

thanks for taking your time to read this.

Let me describe my problem.

2 Days ago I started my pc and it didnt boot - no error beep - just no response. After some tinkering (checking if all cards and cables are correctly plugged) the system booted again but as soon as the windows loading screen appeared, I heared a clicking sound (very sure it was hdd) and the system just rebooted - next try same result.

I decided to plug in my boot usb-stick and execute a fixmbr - after a reboot the system started xp.

I ran HDtune and speedfan to read the smart data and it reported 2 pending sectors, after that I rebooted to run the samsung tool "ESTool" and ran a diag. it reported the 2 pending sectors as well and suggested "Erase Data".

Before running a low-level format I wanted to find out more and while running a browser or accessing certain files of the hdd I experienced the freezes. They last for 5-60 seconds and even freeze the cursor for that time, then cursor is movable for a second, then its freezed again - sometimes it will stop after some minutes, twice I had to reboot windows.

I decided to run the low level format, which reported no errors same with the full diagnotic scan.
I reinstalled windows xp sp2, installed the most essential drivers and updated to sp3 and even hdtune and speedfan tests reported no more errors.

When I started Internet explorer to access the windows update site the freezes occured again and it seems the fo... Read more

A:Computer freezes for several seconds or stops responding

I forgot to add the HDD

its a Samsung Spinpoint (HD501LJ) 500gb

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It happens pretty consistently, especially after doing one task for an extended while, like having firefox open for an hour or two, then trying to suddenly open My Computer either through the start menu or by using the shortcut to it on my task bar.

Explorer hangs for a long time, and ctrl-alt-del won't work. Eventually I either have to restart, log out, or wait for it to realize it's not responding.

Any help?

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This started a couple nights ago. My computer was refusing to go to sleep; every time I tried to put it into sleep mode, it would still be running and wake up immediately if I moved my mouse or pressed a key on my keyboard. This happens once in a while, and is usually fixed by closing uTorrent. I tried this, however, and it didn't work. I found this page and followed its instructions to open command prompt and try to find what was preventing my computer from sleeping. Command prompt told me that the culprit was mst.exe, which I searched for on Google and found mixed results about (some said it was a normal computer process, some said it was a virus). With more haste than I should have, I opened Task Manager and ended the process mst.exe, which allowed me to put my computer to sleep. The next morning I woke up my computer and used it for a few minutes before things stopped responding. I could still move my mouse, but clicking anywhere always resulted in "[program name] (not responding)". I couldn't open or close anything, Ctrl+Alt+Delete wasn't doing anything, etc. My computer was essentially useless unless I wanted to watch my mouse move around the screen. I held down the power button and turned my computer back on, but later that day (I'm guessing about 6 hours later, although that estimate could be way off) the same thing happened. I restarted my computer the same way and now this happened within a couple hours. This has happened a few times now and seems to be something th... Read more

A:Computer stops responding after a short time

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Download Malwarebytes' Anti-Malware from HereDouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).The scan may take some time to finish,so please be patient.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Log... Read more

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In the last week or so, my computer has lost the ability to shutdown normally.
After that, nothing will open (command prompt, task manager, etc..) but the computer is not frozen. Now, when I turn the computer on, it seems like after 10 or 15 minutes, the same thing happens.

I have used Avast! antivirus software and it found [email protected] (was marked as a rootkit) and win32:dowloader-HQR (trojan).

However, after have quarantined these problems, the computer has not been fixed.

Any help would be greatly appreciated

A:Computer stops responding after short time

You are still infected. Please head over to Virus/Trojan/Spyware Help and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Ok so this is the problem....my computer was working perfectly fine then all of a sudden it just stopped responding. when i restart my computer with out being connected to internet access everything works just fine. soon as I turn on my wifi it just stops responding nothing will open it wont let me do anything at all it just totally freezes. If i restart it in safe mode with networking it will work just fine and if i log onto another account on my computer that will work just fine also. Ive ran AVG several times and the first couple of times it found a few things and erased them, now if i run it it says my compuer is clean. I also ran malwarebytes several times and the same thing happened with that. It found a few things the first time and cleaned them up and now it says nothing is wrong. Also I have a few windows updates that won't download, they keep saying that the install failed and asks me if I want to try again. I have no idea what else to do and I don't want to wipe my computer out and reinstall windows because I will loose all my pictures and music. Can anyone help me at all?


As a first step, beg, borrow or steal an external hard drive and back up your data. Or else burn it to DVDs. This will at least protect your data.
It's weird that it should only happen on one user account on your computer, it suggests a conflict inside that account. What do you mean when you say "You turn on your wi-fi" ?  On most computers the wi-fi turns on automatically as you boot them. If you mean when you open a browser to go on-line, then I would suggest uninstalling the browser and reinstalling it.
If you mean that you only plug in / turn on / connect your wi-fi from time to time, the problem might be with your networking software. In which case I would suggest  uninstalling your network drivers and go to the manufacturer for the latest ones ( you may need to use someone else's computer for this bit ! ) and download and install the latest drivers for your networking equipment. You don't say if you are using a laptop, desktop or what, but
the manufacturer of your laptop, if it is one, should have the latest drivers, and if you are using a wireless dongle, as I do in my desktop, its manufacturer should be able to supply the newest drivers.
Een if worst comes to the worst, and you have to do a complete re-install, then Step 1 will protect your data.
Good luck,
Chris Cosgrove

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Hi - any help will be appreciated for my problem. Since yesterday, my computer takes forever to boot, then slows down progressively as I work. Even opening hte control panel takes a few minutes; printing takes up to 10 or 15 minutes for a doc that used to take a few seconds. Shutting down is painful. It takes a long time - like 10 minutes or so, sometimes longer. While I work, the computer slows down to the point that it becomes non responsive and just sits there for up to 20 minutes at a time. I tried most of what you posted on your checklist. I also did scans with AVG and Webroot's Spy Sweeper (after updating both) and got rid of some stuff that they caught. (AVG took about 7 HOURS to run in safe mode!). I updated virus defs and scanned everything. There were no viruses. I tried the defrag, but the analysis shows no need for defragging. Today, it's marginally better, but still not like it used to be. Please look at the attached hijackthis file and tell me if there is anything I have missed. Thanks so much!Logfile of HijackThis v1.99.1Scan saved at 10:29:27 AM, on 6/3/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\... Read more

A:Computer Slows Down And Finally Stops Responding

Hello Kanga and welcome to the BC HijackThis forum. I don't see any signs of viruses or malware in the log. It is clean.The HijackThis forum deals exclusively with virus and malware issues. HijackThis does not have the capability to analyze performance, hardware or application issues. For these types of issues I would suggest posting to the Windows XP Home and Professional forumThe techs in that forum specialize in matters pertaining to the operating system, performance and applications. Let them know that you have been to this forum and that no malware was found.When posting to any other forum, do not post a HijackThis log or the post will simply be moved back to this forum for infection analysis. That is what HijackThis is used for and that is what we specialize in here in this forum.Also, when posting in any other forum for assistance, give as much detail as possible regarding any issues that are occurring. The more information they have, the better the techs can analyze the issue and make any recommendations for resolving it.Cheers.OT

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Okay, for the last hour i consulted google about this problem and i am not even sure how to adequately describe it. I'll try anyway.

Here's whats happening: My PC boots normally, everything seems fine and suddenly it stops responding. I can still move the mouse, buttons are still responding when i hover the mouse over them, but nothing new can open. No program, no browser Tab. the Longer this goes on, the more stuff freezes. Chrome usually says "waiting for cache...". After about a minute nothing responds anymore. I can still move the mouse.

Then i hear my HDD make this characteristic "HDD-crackle-Sound", and everything continues to function normally. If i press STRG ALT DEL while this is happening, the screen goes black (i can still move my mouse) until the crackle and everything goes back to normal.

The thing is, the HDD is not my boot drive. Windows is installed on a SSD, the HDD is just for storage. I am no expert, but i think it shouldn't freeze my system like that.

I tested both drives with SeaTools and it showed no errors. HD Sentinel said everything is fine, too.

Apparently, even Downloads continue while this is happening (could be that it just shows them as continuing, though. Maybe a display error, i don't really know) and i am completely at a loss how i should even tackle this thing.

This also happens randomly while using the PC, but in random intervals, there seems to be no real pattern to it, nor do i do anything specific to cause this, ... Read more

A:Computer stops responding, continues normally after ~2min

If you did not mention the hard drive, my first hunch would be that it is hard drive problems. Lets assume for now that it is not.
Try a clean boot and report results
Troubleshoot Application Conflicts by Performing a Clean Startup
Run a full anti virus scan
Download and run a full scan with malwarebytes
Run a full scan with eset online.

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So i have this toshiba satelite laptop for exactly 2 years this week. 10 days ago, i tried to install microsoft net framework 4. i installed it and got these update to go along with it. I updated my comp and it asked me to restart so i did. Next day, i got the same update and it was taking forever to install while i was shutting down my computer so i manually powered off because i was going to sleep. Next morning my computer's screen goes blank and i can't even go to boot screen.

So 3 days ago, i took it to a ship after numerous attempt by myself to try and fix it by reading online forums and found a lot of people had this problem. The ITS who fixed my laptop charged me $100 and told me it was due to overheating that caused my motherboard to go haywire. 1st day i got it back, everything was somewhat smooth. Next day i tried to install the MS Net framework 4 again but this time i got the 64 bit installer since i figure it must be the wrong installer i used last time. After i installed the update, my computer starts to become extremely slow and lags whenever i start up. Eventually it leads to freezing of the computer which took hours that leads me to power off manually and restarting. Last night i factory reset my laptop thinking it might fix the whole freezing and the stop responding problem. For the 1st 30 min everything was good and i could multi task with 2 browser and installing multiple things. After that it started to freeze again and i got the BSOD.

trie... Read more

A:Slow start up, freezes and stop responding.

Hi have you tried running system restore to a point before you started trying to install net frame work in the first instance.next why are you trying to install it and what version of windows 7 are you using

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