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CDROM drive will not read new cdrom

Q: CDROM drive will not read new cdrom

I had my computer crash and took it to a computer store and had new hard drive installed. I have windows xp and my cdrom drive will not read my disks. do you think it is a software issue? Can I try to fix it with help from this forum? Thanks

Preferred Solution: CDROM drive will not read new cdrom

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A: CDROM drive will not read new cdrom

Welcome to TSG!!

Was it like this from the repair shop? If so, return to them with a request for a fully functioning machine, as you were expecting one after paying them for their services.

If this came about since then, let us know. There are various things to try. (One might be to pop open the case and be sure the cable(s) didn't fall off in transport.) Can you see it in BIOS?

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Hello everyone. Well lets see, I use a Compaq Presario 1688 Notebook. Its running Windows ME (4.09) with a Toshiba i think is the Cd Drive. I have had this thing for years and believe it or not it has been reliable to me as any XP running computer I have used, maybe because i take good care of it. Anyways the problem is this: I can press the button to open the disc drive, put a disc in and you can hear it start to spin for about a second, but it just stops. if you try to manually start the disc it will tell you that there is no disc in the drive. By the way to help even out things, i looked at the drivers and all and there was no problem with the drivers. it must be a physical problem? help me guys i would really appreciate it! btw this site is awesome i would love to be a part of the family! lol

A:CDROM drive will not read?

if it is old then the most likely cause is the laser which reads the cds has died.

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I was just wondering, what does a "multi-read CDROM drive" mean? I am writing to a CDRW on a HP CD WRITER PLUS 7200i, and Roxio EZ CD Creator 5 told me that since the CD is a CDRW, it can only be read on a multi-read CDROM Drive. What does this mean and how do I know if I have a multi-read CDROM Drive?

A:What is a multi-read CDROM Drive?

Hi ilusha2,
It means that your cdrom must be able to read CDRW's.Check the documentation with your cdrom drive. Or go to the manufacturers web site to get the specs. Im not sure but you should be able to read the CDRW on your CDRW drive.

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I have a Toshiba Xm-1502BN CD-Rom in a 220cds runing win95. It works fine until I try to read a cd made with adaptec direct cd (UDF Format).The error is device is not ready.I have the lastest UDF reader installed.
Is it that the CD-rom is not capable or reading this format. Thanks

A:UDF CDROM won't read

That is a older drive. I had to go to the Archives at Tosiba just to find it. My guess is that you need one of the newer multi read drives. Some older drives just cant handle the newer formats. http://www.toshiba.com/taecdpd/products/archive/cdover-archive.shtml#1502

This space for rent.

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Hi, I've read back on all the cd posts but ??
Mine was playing a dos game just fine, I quit the game and tried to use another cd but it gave me a "drive not ready" nothing shows on "D" drive nor is there an "auto start". Divice Mgr says everything is fine and when I put in a cd the light blinks 3 times and stops. Any help on how to check this out - thanks

A:CDROM won't read

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Here are my symptoms. This is a NEC ND-3520AW. Worked fine until ? I don't think I installed anything or saw any other contributing factor.

1. The main problem is if I insert a known good CD, when I open the drive which is the D drive in this case it shows no contents. If I take the same CD to another computer and open it I see folders, files, etc.
2. I can write to the drive on a CDR or CDRW fine using Nero.
3. I can boot from the drive using an Ubuntu or other boot disk.

So the problem seems to be with Windows XP in my opinion. Any ideas? This is a strange one.



A:CDROM does everything but read

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I have W7 32bit with a DVD-RW drive that used to read/burn CD-R's fine, but now it won't do either. It will burn DVD's and read DVD's/CDROM's. Do you have any suggestions?


A:Can read CDROM, but not CD-R

Check for driver software update id say.

What CD drive is it?

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Drives are present and working in device manager. Some autostart disks will work in DVD, but not cdrom. Both are in windows explorer but won't recognize disc when present. BIOS shows both drives appropriately.

Any ideas?


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C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Pro... Read more

A:dvd and cdrom won't read

Download details: Autoplay Repair Wizard

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hi I have compaq evo n620c p4 window xp pro laptop cdrom can not read and write the writeable cd's (blanke cd's) it does read other software cds but cdrom can not read blank cds and can not write pls help

A:can not read or write cdrom

Are you sure the drive is capable of burning CDs?
Have you ever successfully burned CDs with this computer?
Did you buy it used?

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I'm trying to install some manuals that I need that are on CD, but the cdrom won't auto start or read them...All my other disks work fine, auto start or are readable by clicking into the D drive. What am I missing here?

A:Cdrom will not read certain disks.

Hi and welcome to the forum

The disks could be bad, have you tried another PC?

Are you getting any type of message?


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ehh my whenever i restart and go into the system setup it shows that my cdrom is there but when i long into windows xp and go into my computer folder it doesnt show the icon for my cdrom when i put a cd in the cdrom the light blinks the cd spins and then it stops nothing else happens. Heh and the cdrom was working fine last night so i have no clue whats wrong i just tryed to burn something today an it wouldnt work ehhh i need help an i need it quick

A:Windows Xp cant read my Cdrom

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I recently purchased a new computer and installed WinME, and for the first few days all was well. Then, strangely when i put my SC(starcraft) cdrom into the tray it would not read. I franticly tried every CDROM and every Audio CD i owned, but none read. I must have ran 80 virus scans without any luck.

I have already used the HW trouble shooter, and tried
re-installing my cd-rom drive, and drivers


A:Cdrom Why Wont U Read?

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XP home-- CDROM will only play Shadowbane game disk--any other disk pop up window --install CD--comes up. Also had window I/O device not acessible pop up. used windows troubleshooter had RED Triangle pop up --Malevalent program installed

A:CDROM will read only 1 disk

What is on the other CD?

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My HP Notebook will play dvdroms, but will not read data cd's. It worked fine until my son opened Musicmatch for the first time, then it quit seeing data cd's. I have contacted HP with some response from their tech support, which was to re-format my harddrive from a cd

It seems to be software, it came with roxio 6, but I am not sold on that. The dvd's play fine and when you load a cd XP shows that it has a cdloaded then it seems to loose touch with the cd???

Help, HP wants me to either reformat, or send the notebook to them for repair.

A:Hp Cdrom Won't Read Data

Try This:
Start/My Computer,right click on the offending drive and select properties.On the Autoplay tab you can choose an action to perform when Windows detects certain types of cd's.

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Hello there.

Recently, I figured out that I had the Virut.Q virus, which is basically a polymorphic virus that spreads and infects all your .EXE and .SCR files. Basically, it's the terminal cancer of online viruses. Anyways, I hadn't noticed until like, two days (approx. estimate), when my friend notified me that there had been a virus in one of the files I had had. I quickly downloaded a free trial of NOD32 only to find that my whole system32 folder was infected. I had no option except to reformat, but here's the stupid part. I went on with deleting the whole system32 folder, because NOD32 had detected that the Virut.Q had infected every SINGLE file in it. So it deleted it. I turned off my computer, and as I expected, it wouldn't log in. So my friend lent me a CD-R with Windows XP Service Pack 2 on it, and I just got home and put it in. Of course, I was planning to reformat. The problem is that when I boot-up CD-ROM first, it'll say Verifying DMI something something, I forgot, and then on the bottom, it would say, Boot up CD...... From there I would assume it was working, but it just continues on. Basically, it skips the boot up, and continues on to start up Windows XP.

So here my question, do you think this problem is with the CD-R, because again, it is considered a "warez", or do you think my computer will not read any CD again, and it's a paperweight? Is there any possible way to fix this?

A:[SOLVED] Acer won't read CDROM...

Hi carlos, Welcome to TSF!

Have you tried to change the boot sequence in the BIOS for the machine to boot from the CD first?

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My cdrom won't read my cd/rw cd's. How can I fix this. I have an Acer CD/RW and a panasonic CDROM drive

A:CDROM wont read CDRW

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i got cdrom driver readd:\setup.exe win32\application error. it won` t install program

A:cdrom wont read all the data

Is the CD scratched or dirty?
What O/S?
How old is the machine?

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I am trying to repair a client's PC, he downloads numerous programs to rip/write/download music, and recently his PC won't read cd's. The machine will register that a disc is in, ie it'll change icon into cdr or cd, but you can't access them, all that happens is you get the message that the disc is unformatted or unaccessable.


Now, the drives will read in safemode.

It's not VIA drivers, as I've already done all updates ie via, mbd, XP,DirectX.

I think it might be to do with the ASPI drivers but I don't know how to regrade them.

Any Ideas much appreciated.

A:CDROM nor CDRW will read cds when NOT in safemode?

I've had this problem with CD's that were created on a WIN98 system, could not read on XP Pro system.
Maybe the same problem ?


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I have a Memorex utraspeed cd/rw installed in a p-4 Sony Vaio using Windows xp. I tried to back up using my Drive Image 7 software which I have used before on this pc with no problem. It failed with an error report EA39070D write failed. I tried new discs, same result. I tried reading a disc and it wont recognize that there is a disc inserted. It keeps asking for a disc to be inserted in the drive. I also have a cd-rom and it can read the same disc. It had been working fine. Any ideas? Should I just replace it?

A:CDROM wont read or write

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I have a Plextor 16/10/40 set up on IDE 2 as Master, with a CDROM as IDE 2 slave.

The Plextor burns a CD well, and I have used direct CD as a drag/drop w/o trouble.
I transferred a number of Word docs to it easily.

Problem is, when I try to read or open the CD on the CDROM , it shows a folder, but
there are no files in the folders???

What am I doing wrong? If the Plextor opens the folders, why doesn't the CDROM.
I thinkI installed the UDF (or whatever it's called) reader correctly. Maybe I am confused
about "sessions", but I didn't encounter that during the drag and drop. Thanks!

A:Plextor Burns/CDROM won;t READ?

I am not an expert with cdrw's. Have you looked at the Plextor help site? If not, look at the links below:



The first link with info on closing the session my be important. I know that when using my hp cdrw, you can leave the recording session open and add more later. I think it will not write a directory of what is on the disk and thus not be able to read until the session is closed.

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So I bought a ssd for my os yesterday.. I put in the install disk.. could not read disk error. I ended up making a bootable USB stick n put the disk on there using a different computer. I have checked the IDE connectionsat the drive and motherboard, no debris in the drives searched for a few hours about this with no results. Could it be possible my motherboards IDE port went out? Device manager picks up that they are on my computer. I just find it odd that 2 drives would fail at the exact same time. any advice is appreciated.

A:Cdrom/dvd drives wont read = bad mobo?

It could be your Motherboard.

It could also be driver related, or Bios version.

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I'm lost on this one, could just help!!!
Computer was working fine when left on. Next morning there was a black screen that stated that windows could not load, "load needed dlls for Hal".
-Initially I tried to boot from a disc, but the system won't read ANY boot discs. I switched out CD drives with no change.
-Next I tried to boot in safe mode. I hit F8 to get the boot choices menu, but any attempt to moved the selection past normal boot freezes the menu.
-Next I pulled the hard drive and mounted it in a testing computer. I slaved it and was able to recognize and view the files on the drive. I ran chkdsk and it found errors, did recovery. I put the drive back into the original machine. No change
-Next I read up on hal.dll errors. One solution was to copy the hal.dll from a install disc. I did that (using testing PC, since I still can't get the other to recognize discs). Put drive back in. Now the computer automatically goes to the Boot Choices menu, but it still freezes if you try to select anything other than Normal boot. Normal boot still brings up HAL error.
-Next I rebuilt the bootmgr. Renamed old boot.ini, found windows installation, etc.
Now if I try to boot the clients HDD in the testing computer, it will go just past the splash screen before BSOD, which seems normal since it's a different computer. But in the client's machine it still won't boot (doing what I listed previously).
Should I attempt a repair install? This could be tough since I can't even get a CDROM to w... Read more

A:No boot, dlls needed for HAL?, CDROM not read

Never mind, I guess...turns out it was a dead stick of RAM...

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I'm returning from a vacation in Tunisia and I can't read back my .jpg from a CDROM on which my pictures were downloaded overthere (in Tunisia). The CDROM was a RW that I brang from home and on which there was already a file, I still see this file on the CDROM but nothing else. I'm not sure of the OS, CD burner, etc that they used, but it was an old machine but still had a USB port. After burning the CD the guy was able to transfer one of my .jpg to the network in order for me to send a mail, prooving that the CD was working over there.
What can I do, try, in order to recover my files ?


A:Can't read back files written on a CDROM

Howdy dcarb035...

Not knowing what program that was used to burn it, you may try a UDF reader...


But it sounds like it wasn't finalized...

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My need is to log all the activities done by the DVD writter and reader, on Windows Seven .
I don't have any external software to write data on a DVD (or CD).
I use only the Windows Explorer.
I want to know, through a log, the username and the data (files and folders names) read from a DVD and written to a DVD.

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Hi guys,
here is my problem:
I'm back from a vacation trip to Tunisia where we took a lot of numeric pictures. My camera memory card went full so I needed to download them to a CD-RW which I brang from home. The internet shop over there were using old machines (I'm not sure of the OS version...) but somehow they succeed dumping my .JPG to my CD using "the" network server, I saw the guy dragging my files to the CD, it took a while to burn. Afterward, since I needed to send one of the picture home, the guy copied one of the .jpg from the CD to the network and I succeeded to pick that file and send it home attached to a mail.
Now, I'm back home and I can't see the .jpg on the CD; I still see a txt file that was already on the CD when I left home. I've tried 5 differents computer (all running XP) and the results is the same, I can't see the .jpg

Help please!

A:Can't read back files written on a CDROM

You might try a program like ISO buster and see what it finds.

It sounds like they were using a packet writing driver, see if this Roxio UDF Volume Reader will read them. This appears like it may be a different version of the UDF Volume Reader. I'd try the new one first, then perhaps uninstall and try the old one.

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I have an eMachine 600IS for a few months (10 gigs, 600mhz, and 159ram). The (Samsung)Cdrom has always been working fine (until yesterday) but now it just wouldn't read anything. I know it is still recognizable by the system but when I load a cd-rom in, it prompts "please insert a disc into Drive D:" I then check the the cds and they are all fine (no scratch or dirty). Can you please help?

A:{SOLVED} My CDROM is fine, it just wouldn't read

Hi Lbishop
If you have a windows 98 boot disk you can do a quick test to see if you have a hardware or software problem. Boot off the windows 98 disk and pick start computer with cdrom support. Then with a good cd in your drive (like your 98CD) enter DIR D: The drive should try to read and give you a listing of the files on the CD. If you get an error probably your CDROM drive is bad. You could try it in a different computer to make sure. If it is only a few months old it may still be under warenty.
Good Luck

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a guy wants some help. He called and said his cd-rom won't read anything.

He said he put in a new 60 gig harddrive and the way it sounds everything is ok as far as the computer working after putting it in. He said it does not matter what cd he puts in, it won't read it, he says he gets an error message saying "put disk in tray" no disk in tray, something on that order and it does it no matter what cd he puts in. Sounds like a burned one or a boughten one it just won't read anything. I am not surre if he has XP Home or pro could someone help me with some steps to do for both, Thanks

A:Solved: Windows xp home & Pro cdrom can't read anything-Please help

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Hi, Whenever I write to a CD RW disc it save no problem, however, it saves with the read-only attribute in place and I can't remove it. I have documents on the disc which are updated on a regular basis, so I need to know how to prevent files being copied with this attribute.

A:Solved: Read-only attribute removal on CDrom

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WinXP pro logs on fully to the login screen where the PS2 keyboard then does not work. I can't type in login password.

In effort to get to a fix (I had decided to try a repair reinstall of XP), I tried to use a bootable disc (after doing the BIOS reset) and nothing will boot from the CD Rom drive.

How this Started:
My son got a new iPod Classic which runs on the newer version of iTunes. Installed iTunes 7.4 and computer crashed. Went to a restore point and got things back in order. Decided to get more RAM because I needed it and thought what was really happening was not enough room to load various processes at startup. Bought the RAM from Dell and installed (went from 256 to 1gig in two strips) and computer seemed to be fine recognizing the new RAM, etc. and running fine. Tried to install iTunes again leading to problems again. Tryed to do system restore again which this time failed/did not work. Got to the point described above where the login screen comes up but keyboard does not work, so I can't get in anywhere to do anything.

What I have done:
Checked and rechecked PS2 connection.
Tried another keyboard.

Tried SafeMode and I just keep getting in to the log in screen where the keyboard still does not work.

Pulled out the HDD and put it in a USB external enclosure. Works fine hooked up to my laptop. Copied out important files, etc.

Used my original OEM XP disk to create a slipstreamed version including SP2 and burned to a bootable disk. Checked to ... Read more

A:Solved: Keyboard Failure--CDrom won't read Boot Disk

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Hi, thanks for clicking, i hope you can help.
Im using an old, once office networked PC. When i first got it it worked fine, but i occasionally got message "primary something atapi incompatible press F1 to continue" which i did and it started fine (i rarely get this message anymore).
However, after a while the cdrom stopped reading. I thought i'd try putting a cdrw from my other temporarily out of action PC, but that didnt work, even at the right jumper settings.
It started once in safe mode with the cdrw plugged in. But generally it gets to "searching for boot record from IDE-0" (which it always does) and goes no further. sometimes it then goes on to say insert floppy, which i dont have. i tried a windows 98 startup floppy but that didnt have the files it wanted.
If i unplug the cdrw it works fine.
The device manager doesnt recognise any cdrom, but the drivers are there.
If you can offer me any advice i would be delighted.
Yours. Matt.

A:CDROM prob > didnt read > cant install new > wont boot

Matt; Could the CD-rom be shot? Did you remove is and try using just the CD/RW by itself?

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Okay, same as the heading, but it reads music on CD's fine.

Drive:_NEC DVD+-RW ND-6650A

A:Same problem two issues? CDROM won't detect blank CDs, also won't read DVDs.

Try using an optical drive cleaner, you can purchase one at your local electronics store

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can anyone help me I have a HL-DT-ST DVDRRW GSA-H30L SCSI CdRom Device drive that no longer reads DVD's but has no problem reading CD's any idea why?. It use to in the past and i have made no changes to the driver, It seems this is not uncommon, I brought my computer second hand and it works fine but I don't have a warranty for the Drive will HP still give support and how do I contact them?.

A:HL-DT-ST DVDRRW GSA-H30L SCSI CdRom Device Won't read DVD anymore only CD's , Why?

You probably need a new drive. I doubt you will get support from HP, but look at hp.com.

The easiest way to make sure the drive is at fault is to try it with a different operating system. That makes it clear whether it is Windows or hardware. try Ubuntu or Knoppix and boot them to run in memory so you can try the drive.

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I recently received a hand-me-down pc with a CDRom/DVD which worked fine. It runs on Windows 2000 sp4. I installed a CDRom-RW from my older computer and since then have not been able to read cds. The computers registers that they exists, states that the correct drivers are installed but when I put in a cd rom and click on the icon, I get the message: "The disk in drive E: is not formatted. Do you want to format it now?" Both drives, (E and F), give the same message with their respective drive letters no matter kind of CD in input.
The drives are installed master and slave correctly. Both drives will play music cds just fine.


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my daughter deleted by mistake cyber link power dvd on her comaqdesk pro en series with win xp 450 mhz 128 mb ram. now she cannot play dvd's can some one lead me to a site.where she can download a free application the same as cyber link. or something that does the same job.tia.col

ps/ i also forgot to ask the dvd/cdrom drive is acompaq crd8322b.made by lg.
would this also be a cd burner or just play dvd's and music cd's

A:dvd cdrom drive

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hey i just recently intalled some software that a freind lent me and it was nero .... after I did that I had to reboot but when desktop came up and I went to my computer my d: was gone!!!... I ran virus scan and it said nothing was there .... and when i went to run and did a d: it said "d:\ refers to a location that is unabailable . It could be on a hard drive on the computer or on the network. Check to make sure that the dick is properly inserted. Need help fast !!

A:No cdrom drive?

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Here the last few day the door on my CDROM drive has refused to open. I can get it to open by sticking a paper clip in the hole and pushing but that is the only way. Any ideads here?



First, see if it's being picked up by Windows. If not, then it may be that one or both cables aren't secured inside. If it's just that it won't open, look at the power plug, see if that's all the way in. Worse comes to worse, its broken.

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I put together a machine back in June. It has been running fine for the past few months. On Sunday I was playing a game quite a bit, and everything was working great. Yesterday (Monday) I go to play the same game, and a dialog appears saying "Please insert the CD." I say to myself, "Didnt I leave it in from yesterday?" Sure enough, I opened the tray and its in there. Thinking it was just the cd, i tried another cd, no luck. Turns out, it wont read ANY cd. I've tried updating the firmware and emailing Samsung (the company) but I have gotten no response from either. My drive is a Combo DVD/CD-RW drive Model SM-308. As I said, its basically brand new, and has been running fine for the past few months. The little green light just blinks when I insert a CD and I cant open 'My Computer' until it stops trying to load the disc, at which time the blinking green light stops. It doesnt even look like its spinning the disc, because I open the tray to find it facing exactly the same way as I put it in. I have not installed anything new, nor deleted anything from the computer. I run under windows 2000.
Please help me, as I am getting no tech support from Samsung.


A:bad cdrom drive?

Make sure the connector cable to the CDROM is secure. If so the easiest although not always the most practical thing to do is to try a different drive in your system and try the problem one in another system.

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hi there i ahve installed win xp and since i have upgraded i have had a problem with my cdrom drive, everytime i put a cdrom into the drive it thinks that the previous cd is still in and the only way i can get it to see the correct cd is by restarting...is there anyone outhere that could help me with this problem....thanx

A:win xp cdrom drive??

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I'm in desperate need of help. Last night, I was using a card making program, that obviously requires a CD to run. After I was done, my brother tried to play one of his games, but when he put the CD in, it wouldn't recognize it. If I go to My Computer, all it shows are my hard drives and such, but not my CDRW drive or my DVD drive. I went to the device manager, and when i click on the properties for the drives, it says under the status bar:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

Ive restarted the computer. ive also tried uninstalling the devices from the device manager screen, and then restarting so it would recognize them again. but it did not work.

Can anyone help me figure out what is wrong? My CD drive is completely unusable. Im running an HP with windows XP home edition. Thanks for any help

A:CDROM drive gone

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A friend has rung. His CDRom drive will not accept any CD's. Over the phone we went to System Properties and its not in the list. My computer followed by Disk Drives, CDRom not there.

He does have StealthBoot but we are removing this with a bootable disk as its not a harmful virus. Is there an easy way to get this back?

As I can't get there its going to have to be via the phone. What fun.

P.S He tried getting to his BIOS by F1 and also tapping delete. Can't do it.



A:CDROM Drive gone

Hi Eddie,
As to bios I have got there through Pause before.
the other why not reinstall drivers . read your post many time and just trying to help. bios scary place!!!sweaty palms!!

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After installing a soundcard my cd-writer was not recognized. So I removed it and returned everything to the previous condition. Now, I'm having IDE controller problem AND still no cd-writer drive. Please help.

A:cdrom drive not recognized

Sounds like your IDE cable has come loose from the drive or the motherboard.

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I built a number of computers at this local computer coop, the sixth of which I got to keep. This machine has Ubuntu Linux preinstalled on it. However, I already have my main machine which has dual boot -- both Linux and Windows Server 2003 installed on it. I want to install Windows XP Pro on this second machine and network it to the main, so that I perform various Active Directory related exercises for an MCSA.

Unfortunately, the CDROM drive that I installed in the machine could not be booted from. I tested it with a Windows XP installation CD that has worked for me in the past, in addition to an Ubuntu Live CD that I installed off of a couple of days ago. The CDROM drive is listed before the hard drive in the BIOS boot order, but the machine boots directly to the hard drive. Both CDs are readable once the OS loads, but cannot be booted from.

I figured that the problem was the CDROM drive, so I purchased a DVD drive from the same coop. Not only was the DVD drive not bootable, but it wasn't readable at all. I tried changing "Secondary Master IDE" in BIOS from "CDROM" to "Other ATAPI device" -- no change in results.

Next, I decided to try swapping the hard drive in the second computer with the master drive in the main computer, installing XP on the drive, and then swapping it back to the second computer. I thought this would work because the coop installs Ubuntu onto all of its hard drives before adding them to the computers they build. W... Read more

A:cdrom drive not bootable

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I recently installed more memory to my computer and now my cd rom drive will not work. Please help

A:CDrom drive not working

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hi my disk drives shows up on my computer but when i clik on it the windo go s wight but i still have my tool bars help i want my games on my computer

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Below is a copy of Hijackthis logfile. I am having trouble with my cd-rom drive not playing. Can you help?

Logfile of HijackThis v1.99.1
Scan saved at 8:49:59 PM, on 2/26/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\WGP\wgp.exe
C:\Program Files\fth11l7i\fth11l7i.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MediaGateway\MediaGateway.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iolo\System Mechanic 5\PopupStopper.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\palstart.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe ... Read more

A:cdrom drive trouble

Hello and Welcome. I'm not sure if this would fix your CD-Rom issue butyou do have malware onthis machine. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix.

* * * * * *

Download and run - bfu.zip
Checkmark the following boxes:Use settings specified in script for the above option
Show log after script ends

Click the Web button located on the top right corner
Copy/Paste this url into the address bar of the Download script window:http://metallica.geekstogo.com/alcanshorty.bfu
Execute the script by clicking the Execute button.
When it finishes running, click the Save button for a copy of the log
Post the log created by the script when you have completed the fix

* * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * *

Download & install CleanUp.exe (not recommended for WinXP64)

Download and install Ewido Security SuiteWhen installing, under "Additional Options",uncheck - Install background guard

Have Ewido update itself & then exit the program.
If you are having problems with the updater, you can u... Read more

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Hi, hope someone can help me. I put in a CD but nothing happened, WM Player didn't start. Now the drawer won't open (nothing happens) when I press the button. I tried restarting the computer but no good. Is this a shop job?

A:CDRom drive won't open

It's possible the disc may have gone in a bit funny and is stopping the tray from opening. Straighten a paperclip and insert it into the tiny hole either on or below the front of the tray. It should then come open enough for you to grab it ease it out.

Also, listen closely to the drive when you hit the eject button. If you can hear a motor whirring but nothing happens, it's possible the drive belt (really just an elastic band) has come loose. You can still retrieve the disc using the above method.

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