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Bitlocker Windows 10 Password and Recovery Key not working after new install of windows 10

Q: Bitlocker Windows 10 Password and Recovery Key not working after new install of windows 10

I know my password and have a copy of my recovery key for my hard drive. I ran into an issue with my computer and had the computer store install a fresh copy of windows 10. I had Windows 10 prior (Not sure if same version of 10). My
Password and my Recovery Keys are not working for the drive.

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My BitLocker password is not working after format my c drive. instead i have my recovery that is also not working.
Please somebody help me to unlock my disk.

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When I am trying to put my password its show the error "bitlocker drive encryption failed to recover from an abruptly terminated conversion this could be due to either all conversion logs etc etc...."

Please Help


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Anyone.... please help me with this one if able.   My computer (HP Envy w/Windows 8) had been working fine for years.  The main drive (C: drive) was bitlocker encrypted.  I did not do any recent upgrades, patches, or installs.  Then yesterday,
I turned on my computer and I got the initial "enter bitlocker password" screen.  However, this time the computer screen was not the solid blue color.  The screen was malfunctioning and had some purple color along the left side and some
screen flickering.  Therefore, I entered my bitlocker password I did so as I've done hundreds of time and it didn't work.  The next screen took me to the bitlocker recovery page.  When I put in my bitlocker recovery key, the screen when to the
initial windows screen and the screen said "attempting to repair."  Then, the process stops, and I get back to the initial blue, "enter bitlocker password."  It doesn't matter how many times I put in the correct bitlocker passwork
or recovery key, I still inevitably does but to the enter bitlocker password screen.  I even went to the DOS prompt and used the Bitlocker Recovery Tool and completed the steps to recover the drive.  When I insert the correct key, the process begins
to run, I get kicked out of the dos prompt, the screen goes back to "attempting to repair" page, then eventually back to the blue enter bitlocker password page.   
This... Read more

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Hi  ashish,
The drive must be unlocked by the recovery password or recovery key. But you lost it and haven?t print the recovery information or save it anywhere. No any other method to help you.
I am sorry for that. I suggest you consult professional data recovery company.
Best regards,
Karen Hu

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Hello and good afternoon, I have a issue where a manager started the Bitlocker process on the SD card in his Surface Pro 3

with Windows 8.1. The Bitlocker attempt failed at 3.4% completed but the SD card ended up being Bitlocked without providing the Bitlocker Recovery Key (I've never seen this happen before). He doesn't know the password for the SD card and of course
I've been tasked to somehow release the encryption so that he can get the required information off of the SD card. 

Is there anything that can be done to release the encryption on the SD card or has the SD card been made non-accessible moving forward?

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I am stuck at the blue screen of bitlocker password, tried filling in manually the key, same problem follows. It does recognize if password is correct but that is the last thing my pc can do.In support chat with windows final answer was bug caused by sept update of windows. But i can't even do a fresh installation with even all my files deleted. HowHow windows can  screw you even more, unable to work in the weekend my problems are really starting Monday morning... Pls how can i fix this????

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Hi Mr/Ms
drive encrypted
with BitLocker 
I used
driver for three months my computer is broken I bought a new computer    when i was try my flash disk new computer its give me this  problem 
BitLocker Drive Encryption failed to recover from an abruptly terminated conversion. This could be due to either all conversion logs being corrupted or the media being write-protected
? know my passworrd but I do not know
the BitLocker
recovery key what can i do know pls some one help me 

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I have activated Bitlocker on two identical W8.1 pro machines, and on the first (C1) I have the option to use a password when logging into the computer, but the other (C2) only ask for the recovery key from USB stick. Both computers have no TPM, so Bitlocker is enabled without TPM, but this should give the possibility to start the computers using a password on 8.1 pro.

Can I somehow add a password to C2, or is my only option to remove the Bitlocker encryption and try again?

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How do I recover a password for another computer that has a BitLocker encryption on it?

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Hello Team,

I was using bitlocker to lock my external hard drive but when it was in progress, the data cable through which the hard drive was attached just miss placed and the encrypting couldn't complete. When i attached the hard drive again it was asking about the password,
and it was also accepting the password but the problem is after first 2 times of accepting the password, now its not accepting the password and recovery key as well. 
Any help or guidance will be highly appreciated.

Thanks in advane

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hi all.
i have a lenovo aio pc.
the specs are not that imp for this question but i will give a overview.
it has 10gb ram, i5 cpu and windows 10 pro 1903.
i turned on bitlocker just to see how it works.
now when i enter the right bitlocker password it goes to lenovo logo and then asks for recovery key.
i copy the recovery which got saved in microsoft account and enter it.
but it doesnt unlock.
the recovery id matches the recovery id on microsoft account.
some1 please help on how to unlock or if i cant unlock how do i reinstall windows on the drive.
the pc doesnt have a tpm chip

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Hi I have basic questation .
If I enable bitlocker without store password to ad a next move PC to OU , where is save bitlocker password to AD. Is saved to AD or is saved only before encrypting ? And If MBAM change recovery password , change bitlocker this password ?


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my External hard Drive was locked by bitlocker. I forgot my password and recovery key. how can i open and get my files?
i need the documents

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Hi dear

I have windows 8. I make a password on my two drive with bitlocker and save the keys on my microsoft account. and now I forget the password and when I went to my account I just find the one keys on my account. two of my drive have same password. now I can open one of my drive. if I find the password of my account that have the key I can open the other drive.

How can I find the password when we have recovery key?

I find the password id and numerical password
C:\Windows\system32>manage-bde -protectors -add h: -recoverykey h:
BitLocker Drive Encryption: Configuration Tool version 6.2.9200
Copyright (C) 2012 Microsoft Corporation. All rights reserved.

Key Protectors Added:

Saved to directory h:

External Key:
ID: {A631BD73-E1C2-4468-868F-633CB89BAB99}
External Key File Name:
C:\Windows\system32>manage-bde -protectors h: -get
BitLocker Drive Encryption: Configuration Tool version 6.2.9200
Copyright (C) 2012 Microsoft Corporation. All rights reserved.

Volume H: [Rezazy-HDD]
All Key Protectors

ID: {7652F6CE-D88C-476C-B39D-D28175795000}

Numerical Password:
ID: {FDF0E831-353F-48C5-9F3A-C9C03E0CEA78}

External Key:
ID: {A631BD73-E1C2-4468-868F-633CB89BAB99}
External Key File Name:

A:How to find bitlocker password with recovery key?

Sorry forum rules prohibit this type of help

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Hi, I removed the Bitlocker password simply by hitting "Remove Passoword" on the right-click menu on the disk in Computer. Now I need the recovery key, but since I formated the USB-drive I had stored the recovery key on I'm stuck.

Do I have to format my Bitlocked drive?

A:Removed Bitlocker password - need recovery key

Not sure whether this will help, but it may do: How to use the BitLocker Recovery Password Viewer for Active Directory Users and Computers tool to view recovery passwords for Windows Vista

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To get my laptop ready for the free Windows 10 upgrade, I did a reinstall from my recovery disks to my original Windows 7. I had been running with a Windows 8.1 Enterprise upgrade my computer club supplied me with because I was teaching the program (which we no longer get many students for by the way - seems everyone is waiting for Windows 10). Anyway, Windows Update downloads updates (which I have to start from the beginning with) but won't install them. Installs all fail. I tried running the Troubleshooter from the Control Panel. I even ran the Microsoft Fixit tools. No change.

Computer is: Toshiba Satellite L655-s5153

A:Solved: did recovery install win 7 now windows update not working

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I only have this information, can you help me?

Volume D: [Label Unknown]
All Key Protectors

    External Key:
      ID: {9F19663C-772C-48EE-8610-719A54708165}
      External Key File Name:

    Numerical Password:
      ID: {7AE9F97E-2269-40D2-B5B2-131C2EAACA2D}

      ID: {76690A00-C6CB-4775-8F98-BD478C882B17}

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     I have a few related questions around BitLocker and TPM.  But first some background, I have Windows 8.1, I have BitLocker turned on, and I have my BitLocker Recovery Key.  I did not manually
initialize the TPM.  I don't recall ever having a TPM Owner password.  But I do see that I can auto generate one, although I have not tried.
1) Is the BitLocker Recovery Key the same thing as the TPM Owner Password?
2) I don't recall ever being provided the TPM owner password during the BitLocker setup?  Where would I find it?  I chose the option to save the BitLocker Recovery Key to my Microsoft Account, but I don't see any TPM Owner Password?
3) I have read that in some Windows OS systems the TPM is automatically initialized, but the TPM Owner Password is not retain where a user can find it.  Is it best practice to even try to obtain the TPM Owner Password if it is indeed not retained on
my machine for user viewing.
I have already spent several hours reading many of your technet articles.  All very helpful, but I did not see any that specifically addressed my specific situation.
4) I am assuming that it would be best if I obtained the TPM Owner password.  Is that not necessarily true?

Little Casino

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Hello Support,
I have a disk divided into 2 partitions and enabled Bitlocker. I have Bitlocker recovery key on the first partition (installed Windows 7) but do not have key on the second partition. When I turn on computer, it always ask me input Bitlocker recovery key
for these 2 partitions. I cannot startup computer to Windows. Could you please help?

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Please help! I cannot open my memory stick as it was encrypted on my workplace computer (as they said they didn't want any unsafe memory sticks being used) anyway, I went to open my memory stick the other day with the password I have used for months and
it says it is the wrong password. I found the 48 digit recovery code (no idea how) and now it says that one of the digits is wrong in the sets of digits I have put in!!!! I have tried to put in different combinations of the number but it won't open. Please
can someone help me as I am panicking that I will never be able to access this memory stick again and it has years worth of work on it!

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hi sevenforums

how can write key Full BitLocker recovery Key identification:
is not respond for ABC


A:forgot my bitlocker password and lost my recovery key (USB-flash).

I'm afraid there is nothing you can - Bitlocker has no backdoor functionality.

Bad luck

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Dear Sir/Madam,

I encrypted my laptop system drive using Bitlocker. I remembered the password but forgot to backup the Recovery Key.

Usually, the system will be bootup without asking for the Bitlocker password or Recovery key. But one day, when booting up the sytem, the "BitLocker recovery" blue screen pop up to ask for Bitlocker Recovery Key.

I forgot to backup the Recovery Key. But I remembered the password. I also connected the harddisk of this laptop to other PC, and tried to unlock the hard disk using Bitlocker password. But there is no password option to unlock the hard disk.

Is it possible to unlock the drive using Bitlocker password?

Thank you.

Best regards,

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Greetings Engineers of Microsoft! Here is a query for you to respond. I have lost my bitlocker drive recoverykey and password / 48-digit recovery key. But I have with me recovery key ID (6247A01D) and Numerical password id: 6247A01D-96BC-4006-B543-468COD31245C
and Password ID: 986F1E54-84EA-49A7-B4C2-7DCDA77AA1D3 as extracted with the help of manage-bde -protectors -get F:.  My OS is windows 8.1. 
Soliciting your answers to unlock the drive. 


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We see everytime the X270 with Windows 7 x64 SP1 boots up (No UEFI), it keeps asking for Bitlocker Recovery key. The TPM version on it is 1.2. So is it a known issue ?

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Hello every body
I have a serious problem
i have a external hard that i turned on bitlocker

when i was wanted turning off bitlocker, i removed password then disconnected external hard
and when i connected hard to pc i saw the drive is locked and i try to unlock 

the pc notify me just unlock with recovery key that unfortunately i don't have any recovery key.

pleaseeeeeeeeee help me

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Forgot the password for bitlocker 48-digits recovery key for WD external drive 

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Hi there guys,
I have a Sony Vaio TZ with Windows 8 Pro installed and I am trying to turn bitlocker on but whenever I start the setup, it only forwards me to "How do you want to backup your recovery key?" I have tried encrypting my drive with just the recovery
option but it is really inconvenient to enter the recovery key every time I boot or install an update.
Does anyone know of a solution to this?

A:No Password Option for Bitlocker Setup Windows 8 Pro

If no other issue happens, you don't need to enter the recovery key every time.

It is recommand to suspend bitlocker when installing updates or changing hardware.
Niki Han
TechNet Community Support

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My daughters table is locked on the bitlocker recovery key screen and I am at a lost to figure it out. Its and HP and I dont wanna have to take it in so any help would be greatly appreciated. Thanks in advance.

A:Lost my windows bitlocker drive encryption recovery key

Hello @Destro78 Welcome to the HP Support forum. Thank you for posting. BitLocker keys (for personal devices) are stored inside or in many case they are back-up to Microsoft cloud with your Microsoft account. Since this is a tablet, I suspect that I suspect your recovery key is available in Microsoft's OneDrive spaceHere are instructions how you can recover the key as well as how to get back to business.>> http://windowsitpro.com/microsoft-surface/locating-your-microsoft-surface-bitlocker-recovery-key>> http://www.eightforums.com/tutorials/21433-bitlocker-recovery-unlock-drive-windows-8-a.html  >> http://go.microsoft.com/fwlink/?LinkId=237614https://onedrive.live.com/recoverykey Login to the MS account there and check.Use the key to login to your PC.Eventually, if you prefer you can disable BitLocker and turn off device encryption, or save/print the key offlinePlease, note that it is very important for security reasons that you keep the encryption key (Bitlocker key) in a secure place so that only you know it.  More info - re. Recovery key >> https://support.microsoft.com/en-us/help/17133/windows-8-bitlocker-recovery-keys-frequently-asked-qu...>> http://www.thewindowsclub.com/microsoft-windows-10-device-encryption-key>> http://www.howtogeek.com/192894/how-to-set-up-bitlocker-encryption-on-windows/  Hope this helps Let me know if this works for you !   

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I tried enabling BitLocker on my C: drive, and before I got to any BitLocker setup, a window appeared that said Windows Recovery Environment was being moved, and "You will no longer be able to use Windows Recovery Environment unless it is manually enabled and moved to the system drive." It was the warning from Scenario 1 Step 5 of this article: Scenario 1: Turning On BitLocker Drive Encryption on an Operating System Drive (Windows 7) I ended up not encrypting my drive with BitLocker, and found that my system partition is 199 MB. So, how do I "manually enable" Windows Recovery Environment and "move it to the system drive"?

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Havent used this laptop in ages, and am now locked out unles I enter my Windows BitLocker Drive Encryption Recovery Key or pin.  For the life of me cant recall either and have moved and cant locate any of my "notes" on this type of thing either :grrrrrr:  suggestions please!
This is for an HP EliteBook 8460p with Windows 7
TIA - Ayla[edited location by Moderator]

A:HELP! lost my windows bitlocker drive encryption recovery k...

you could try this http://www.microsoft.com/en-gb/download/details.aspx?id=24626 

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I'm trying to help my daughter who is away at college with her XPS 13 laptop purchased June 2017.  It's running Windows 10 Home.  She took it out and opened it up after class and a blue screen with BitLocker looking for the recovery key was present.  From what I've read, bitlocker isn't available on the home version, only pro and enterprise.  She can't enter the recovery key since it was never turned on, even if it was available.  I told her it will probably need to be reformatted since it's looking for something that is not available.
Has anyone seen this before? Any recommendations?  She's taking it in to the tech center later today.
I forgot to add that when she goes to her Microsoft account and looks at her devices is shows Windows 10 home AND BitLocker ON, although it was never activated.  The "Get BitLocker recovery keys" link brings her to her Onedrive account.  She says she doesn't see the recovery key anywhere on her OneDrive account.


A:Bitlocker recovery screen on Windows 10 Home version

Have her go to the link and expand the how to get recovery keys.
She might be able to go to her Microsoft account and search for Recovery Key.

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Windows wants me to unlock my drive with a recovery key even though I know my password. I have tried multiple computers and laptops but they all have the same problem. PLZ HELP!!!

P.S: I don't know my recovery key and I don't know where it is :(

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A couple of weeks ago I posed a question HERE regarding how to tell whether Windows 10 Mobile device storage was actually encrypted and if so where were the recovery keys stored. The good news, is that the device storage is indeed encrypted when turning 'Device Encryption' on. The bad news is that I still don't know where the recovery keys are stored and it can permanently lock you out of your device.

Earlier I reset a Lumia 630 running Windows 10 Mobile 10586.36 (Settings > System > About > Reset Phone) and when it restarted I was faced with a blue Bitlocker Recovery Key screen. The problem being, that it's a Desktop Bitlocker Recovery screen and as this is a mobile device it's completely useless as you can't do anything with it, it just locks you out of the device. Hard-resetting the phone (Volume Down and Power buttons) doesn't work either, it just reboots the device to the Bitlocker screen again.

All is not lost though, as it's possible to Flash the phone back to the original OS by running the 'Windows Device Recovery Tool'. When connecting the phone to the PC and running the Device Recovery Tool, the tool doesn't recognise the device though with it in it's Bitlocker Recovery state and just shows the Firmware and OS as 'Unknown'. So you then need to click on the 'My Device Was Not Detected' button and follow the on-screen prompts. After a few restarts, it will then flash the phone back to the original Windows 8 OS. Bit of a pain, but at least not to... Read more

A:Windows 10 Mobile Bitlocker Recovery Key Blue Screen

It seems Microsoft may have fixed this issue in Windows 10 Mobile build 10586.107

"Improvements to the device reset experience when BitLocker\Device Encryption is enabled by enterprise policy or by the user."

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Does someone know if and how I can reset (crack) a win8 password on an encrypted (BitLocker) system? I do remember the Bitlocker
password, but have forgotten the windows login password.

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BitLocker recovery key not working 

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I am trying to access the files on my external hard drive that I encrypted using Bitlocker. The full recovery key identification matches exactly to what I have recorded, but when I paste in the
recovery key it states that the key is not correct. How can I fix this?

A:Bitlocker Recovery Key Not Working

The Bitlocker recovery key is used for recovering the data if you have forgotten password. Please use the password key to gain access to these files.
For more information about bitlocker recovery key, please access the following link.
Also, the following link is for your reference.
How to use the BitLocker Repair Tool to help recover data from an encrypted volume
 Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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dear buddies please help me


A:BitLocker recovery key not working

Welcome to Seven Forums.

I don't know anything about the BitLocker which is I understand is bundled with Enterprise and Ultimate Editions. Still I was watching this thread to read about this issue as it developed. As there has been no development for 19 hours on this thread, I now feel that there is no solution for retrieving the system.

You may wait a day or two more to see if some suggestions come up but the only way out now seems to be to clean reinstall Windows 7 all over again. I hope you would not lose too much data. I don't think that the locked up files shall be visible with Ubuntu and Hiren's DVDs.

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I have a Thinkpad T470s Windows 10 pro 64bitI enabled bit locker a month ago everything was fine.Now last week everytime I boot up my Laptop, Windows 10 keeps asking for the Recovery key. I typed it in suspended bit locker. Shut down then turned it on but still keeps asking for the key.There is no new hardware on the laptop and has the latest bios.TPM 2.0 is enabled.Boot priority is ATA HDD0 SSD drvieUSB HDDNUME0USB CD In the bios under SATA drive is set to UEFI/Legacy Support for both -UEFI and Legacy.As a test I tried setting to UEFI only and Legacy one but Bitlocker still keeps asking for the Key during the bootup.For now I turned off bit locker until as solution could be found.If anyone has a solution would really apperiate the help. 

A:Thinkpad T470S Windows 10 bitlocker keeps asking for Recovery key everytime it bootups up

Good day and welcome to the community.
If you haven't seen it already, have a look at this long-ish thread on the same issue on an x270 (same generation as your machine: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X270-Bitlocker-requests-recovery-key-every-ti...
Hope it has some clues for you.

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The data on the laptop isn't *that* sensitive, it contains customer invoices/data and some login information for some customer accounts, which I've changed now anyway. I'd just prefer it wasn't viewed.

Basically, the laptop I had died (actually the screen backlight went so it was impossible to use without plugging into an external display) and it had to be returned to the manufacturer for repair. Obviously it could be ANYONE repairing it at the other end.

The SSD is encrypted with BitLocker (no startup PIN or USB key required in this instance unfortunately) and there is a Windows password of 10 or more characters. I actually can't remember the Windows password now myself, I changed it before it was collected to increase security, there's no problem if I can't remember it once it's returned as I backed up the data already. The Windows password is unique, mixed case with numbers special characters and at least 10 characters, and won't be in any online password list.

I was just after a bit of reassurance that the data would be secure from a repair engineer that fancied taking a peek at what was on my laptop. Pretty sure it would be a mammoth task to get at the data.

The laptop uses a TPM module 1.2 and is on a Windows 10 Pro x64 platform.

Thanks for reading, I appreciate any replies.

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Hi ,

I have encrypted my external harddrive but unfortunately encryption was not 100% completed ,  but I was use that data with password to unlock drive . but now  when I am trying to unlock with correct password its showing incorrrect password also
I lost recovery key too . Please help me get my data .


A:Bitlocker Password not working even its correct

Hello Swatantra,
Did you disconnect the external hard drive when the encryption stopped?
You can?t find the recovery key?
Based on my test, if I encrypt the partition E: , the recovery key will be created automatically just after the encryption starts.
Please confirm that you have lost the recovery key.
If you have the recovery key, please take a look at the following article to use the recovery password to restore the external hard drive.
Best regards,
Fangzhou CHENFangzhou CHEN
TechNet Community Support

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Hello there

So I'm experiencing strange BitLocker behaviour. I have this PC at work. Clean Windows 8 x64 installation, 3 HDD (AHCI), no SSD.

After I set up BitLocker to encrypt "C" partition, it gave me pop-up window, that I should restart PC to test the BitLocker loader. So I clicked Yes. And after few seconds I got this:

JPG IMAGE - http://www.eightforums.com/attachments/f1/f2/22871d1370880908t-very-strange-bitlocker-enter-password-startup-screen-5jkippr.jpg

Mind, I'm still ABLE TO type password (i can't see sh** though), after I hit enter Windows IS booting, but it's really weird to see above picture instead of:

My GFX is OK, I tested it with games, benchmarks etc.
BitLocker simply cannot, for whatever reason, use my video card properly and displays those weird lines. After all - it hasn't loaded the whole Windows yet. Than again, it IS a bit strange, as Windows installers tend to work fine.

Any thoughts people?

Kind Regards


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I have a laptop HP 450 G3.
The disk contains 
a) Recovery partition
b) System partition
TPM is activated
The Laptop wasn't attached to Domain.
I was using this system for over 6 months without a problem and <g class="gr_ gr_25 gr-alert gr_tiny gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling multiReplace" data-gr-id="25" id="25">i</g>
was using only the <g class="gr_ gr_22 gr-alert gr_spell gr_inline_cards gr_disable_anim_appear ContextualSpelling ins-del multiReplace" data-gr-id="22" id="22">bitlocker</g> password to unlock it.
My password is a 10 digit number, for example, 1234567890
After I attempted a Windows 10 Upgrade to the latest version and turned off the PC the system now asks for Recovery key, which I don't have because ? never used it before.
All my files are in this partition, including the operating system and ? cannot access it.
I have also tried to unlock the drive with the manage-bde command but failed.

I am confident that ? types the password correctly since ? was typing it for 6 months.

What can ? do to get back my data? Anyone that can help me please contact me

I also tried the repair-bde command but with no success.
C:\WINDOWS\system32>repair-bde h: x: -pw
BitLocker Drive Encryption: Repair Tool version 10.0.17134
Copyright (C) 2013 Microsoft Corporation. All rights reserved.

Enter the password t... Read more

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Hi, I have 10 desktops Lenovo M73 in my Enterprise and I could not deploy windows 10 with encrypted bitlocker on them. I tried to update the last firmware for BIOS, but I cannot. If you have any solution for this case please let me know. Although, he old model Lenovo E73 is good with windows 10 encrypted bilocker. Thanks,

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So, I installed Windows 10 last week. Yesterday I explored a bit and discovered Windows Edge, their new email/ outlook client. I attached my personal Gmail address to the service as well as my corporate address. My corporate account required me to create a new password that fit my company's security standards, which I did, but, after feeling like my company address was restricting how I use my personal home computer, I removed that address. Here's where I get fuzzy, I cannot, for the life of me remember, if I changed my password back to one that didn't conform to my company's security standards or if I left it alone. All I know is that once my computer locked later that night, I was unable to get back in. I've tried every permutation of every password, including that corporate password, I've ever used with no success.

I do not have a password reset disk nor do I have a system repair disk with which to reinstall Windows 10.

So, how screwed am I? Will I have to reinstall Windows 7, the last OS I have a disk for, and hope I can reupgrade to Windows 10?

I did not attach my MSN email address (aka my Microsoft Account) to my computer, so resetting my password that way is a no go.

A:Forgot Windows 10 password, no repair or password recovery disk.

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Title in the subject line pretty much says it.I've got a Dell Precision 5510 and a TB16 dock.It is currently running Windows 10 1703 but this issue existed under Windows 10 1607 as well.
Sequence of events/how to replicate:

Connect the Precision 5510 to the TB16 dock (presence of any other combination of peripherals seems to be irrelevant)
Boot into Windows 10 and enable BitLocker using TPM and a PIN
Shutdown and power on or /restart, whilst still connected to the TB16, enter your PIN and boot successfully
Shutdown and disconnect from the TB16 dock then try to boot - BitLocker prompts for the great big recovery key (what a pain)
Entering the recovery key and proceeding to boot is fine, as is shutting down and trying to boot again with the TB16 attached but if you're away from the office (and the TB16) and don't have the recovery key, then you're in a bit of a pickle!
If you've...

Booted with the TB16 attached
Shutdown and disconnected from the TB16
Booted to encounter BitLocker recovery (but luckily had the recovery key with you and entered it)
Continued to use the Precision 5510 away from the TB16 and restarted...then you have no need to encounter BitLocker recovery and re-enter the recovery key again

One you go back to connecting to the TB16 though... you guessed it, you need to re-enter the recovery key again.
I see two ways to look at this:

What's going on at a hardware level that is resulting in this behaviour? Is there something at a dock c... Read more

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