Over 1 million tech questions and answers.

BIOS Update ISsue - ENVY Notebook

Q: BIOS Update ISsue - ENVY Notebook

Good afternoon,

It would appear that my BIOS update has stalled on the screen below...



I've gone to the drivers for my computer to download the newest version of BIOS for my computer. When I download the files to a USB, the instruction manual indicated .exe file for install does not download.

I'm stuck at this point in trying to find a way to give my computer the latest BIOS update.

Model: E1P05AV
[personal information removed]
BIOS Version: Insyde F.65, 11/20/2014
Processor: Intel Core i7

PLEASE SEND HELP!

Thanks!

Jake

Read other answers
RELEVANCY SCORE 200
Preferred Solution: BIOS Update ISsue - ENVY Notebook

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 81.2

I have an HP envy M6 -n012dx Notebook that I bought about 3 years ago. Things were getting screwy with the preinstalled software so I did a clean windows 8.1 64bit install. I have installed the latest support assistant but am having issues with the bios upgrade. This PC has an AMD A10-4600M chipset. My bios version is F.36Ap1. The support assistant brings up the same bios version I already have believing I need to upgrade to it. There is a much newer bios version listed on hp website for windows 8.1 64bit and I need it. It is version F24 Rev.A, SP76947.exe. I have tried to manually download it and install it using the usb thumbdrive method but encountered problems. The first thing it says is: Update, this bios is blocked on this device. It prompts me to use a USB thumb drive or copy bios image to any location. I remember seeing a message when previously trying this method which mentioned that I do not have the bios update environment. So I installed the Bios configuration utility from HP. I have the PDF directions for using it but have no idea where to start. The USB thumb drive method is not working, I assume I need to set up the bios configuration utility but I have no idea how to do that. I need help with this issue.

Read other answers
RELEVANCY SCORE 80.4

HP ENVY Notebook 17t-n100 did an auto bios update but the screen went black and is setting like this for several hours. The power light was still on last time I looked. I turned on the computer and was reading the message on the screen and before I finished reading the screen it started the bios update and I was too late to stop it. It seemed to be from the HP assistant so after it started I figured it would be OK. Now what do I do? Do I try to restart? And Where do you get to HP support rather than this forum? Does HP monitor this forum or do just other users respond?

A:HP ENVY Notebook 17t-n100 did an auto bios update but the sc...

al120640 Sorry to hear about your BIOS update problem. You MIGHT be able to recover the old BIOS following these instructions:  HP Notebook PCs - Restoring the BIOS | HP® Customer Support If that does not work, then your recourse is to contact HP Customer Support and have them put you in touch with HP Tech Support. HP maintains no official presence on this forum, so you have to go through Customer Support to get to HP Tech Support. I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!-------------------------------------------However, HP Customer Support is generally not available on the weekend, so you may have to wait until Monday to contact them.------------------------------------------- Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Acce... Read more

Read other 1 answers
RELEVANCY SCORE 79.6

My Hp Support Assistant wants me to update my bios . . .  I have two questions in regard to this. 1. The software to flash the bios is not compatiable with windows 10.  Will it be safe to run anyways? (yes, i installed free upgrade to windows 10)  2.  sp71055.exe  f42.ap1 (is the file it is recomended to run for my intel i7, the patch notes (always never enough information) state that it restores or provides original bios.  my instaled bios version is bios verson / date f/34. 12 19 2014 On a previous occasion i believed i did flash the bios already, and was wondering if I needed to restore to the original version, or is that languague used a little 'off'  

Read other answers
RELEVANCY SCORE 64.4

Sadly, my HP ENVY m6-1350sf Notebook PC that I purchased in April 2014 with Best Buy needs the right hinge I believe needs replacing and now the casing on the screen is starting to pull apart. Obviously I'm way beyond the warranty but I am willing to pay HP to fix my poor laptop whom has travelled all around the world with me since it was brand new. I don't trust Geek Squad to fix it locally - they ruined my Lenovo in 2012 when the casing started coming apart by super gluing it back together. Please help ...

A:Envy m6 Notebook - hinge issue...

@CarolineH

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

 
If you are unfamiliar with how the Forum's private message capability works,this post has instructions.

 

 

Read other 1 answers
RELEVANCY SCORE 64.4

I recently reinstalled Windows 8 on my HP Envy m4 and I noticed that there were a couple of device that dah issues with their drivers and one was the Ralink Bluetooth. So after searching it here and now that it has been installed, how do I make the bluetooth on my HP Envy m4 work?

Read other answers
RELEVANCY SCORE 63.6

Hi @FlashRam1714 and @SDJL Per my post from 1-27-16: One day my TouchPad stopped responding completely. I uninstalled the Synaptics SMBus TouchPad driver under Device Manager. After I restarted my computer, my TouchPad was working again with the older Microsoft TouchPad drivers that  were still there. Eventually Windows automatically updated to the latest Synapatics 19.0.12.98 and the TouchPad was working until I closed my laptop and tried opening it again.  @FlashRam1714 intially responded to me and I followed the steps he told me. Here's my response on 1-31-16: I tried the hard rest first to no avail.  I followed all the steps in HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10), including redownloading the newest drivers, and still nothing. I also tried your link to HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8). I ran the component test for the mouse and passed both the pointing and drag tests. So clearly its not a hardware issue, but a problem with the compatibility between the Synaptics Pointing Device -v19.0.12.98 driver and the Touch Pad. Again when I roll back to the Microsoft 10.0.10586.0 Touch Pad driver, the touch pad works, but with a lot less functionality (the driver date is 6/21/2006) My machine originally had Windows 8.1 on it and I upgraded to Windows 10. I noticed Synaptics has a newer driver (v19.0.19.1) that goes with Windows 10... Read more

A:TouchPad on my ENVY Notebook Driver Issue

Hello @Majare Welcome back to the HP Forums! I see that the touchpad still isn't working correctly on your HP ENVY 15t-q300.  I have found a great post by @DanG82 that may help you out; the original post is here: HOW TO RESOLVE POST-WINDOWS 10 UPGRADE ISSUES ON HP LAPTOPS "...HOW TO RESOLVE TOUCHPAD SETTING RESET ISSUESDownload version 18 of the Synaptics TouchPad Driver and Software.Navigate HP's Software and Driver Downloads site (http://www8.hp.com/us/en/drivers.html) to find the latest approved driver for your model.  Filter by version, selecting Microsoft Windows 8.1 on the dropdown menu.  Look for the download in the "Driver-Keyboard, Mouse and Input Devices" category.  If a Synaptics driver with a version number starting in 18 is listed, download it.If a Synaptics driver with a version number starting in 18 is NOT listed, download the driver directly from HP (http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68198.exe).Download the Windows 10 "Show or Hide Updates" Troubleshooter Package (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).Change the Windows Update Services setting from Automatic (Delayed Start) to Manual.In the Control Panel, select Administrative Tools and open Services.Scroll down to Windows Update and double-click it to bring up its properties.Click Stop to stop the service from running.Change the Startup Type to Manual and click OK.Uninstall version 19 ... Read more

Read other 3 answers
RELEVANCY SCORE 63.6

I had previously talked to @FlashRam1714 about this problem, who gave me a number of solutions to try. I  tried the hard rest first to no avail.  I followed all the steps in HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10), including redownloading the newest drivers, and still nothing. I also tried your link to HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8). I ran the component test for the mouse and passed both the pointing and drag tests. So clearly its not a hardware issue, but a problem with the compatibility between the Synaptics Pointing Device -v19.0.12.98 driver and the Touch Pad. When I roll back to the Microsoft 10.0.10586.0 Touch Pad driver, the touch pad works, but with a lot less functionality (the driver date is 6/21/2006). After a few days though it ends up updating to the Synaptics Pointing Device -v19.0.12.98 driver. Is there a way to stop it from updating? My machine originally had Windows 8.1 on it and I upgraded to Windows 10. I noticed Synaptics has a newer driver (v19.0.19.1) that goes with Windows 10, but I haven't had luck trying to install it. Do you think that's the issue and if so, could you explain how to replace that with my current driver? Thanks, Matt

A:TouchPad on my ENVY Notebook Driver Issue

I have been having the SAME exact issue that you are having.  In fact I bought two of these machines and they both had the same exact issue with the touchpad.   I still have one of these machines but the other was returned. My device is also an HP Envy 15t-q300, also originally installed with Windows 8.1.  I installed Windows on this machine from a clean ISO install. Currently I have Synaptics driver 19.0.19.1 (Driver Date: 8/5/2015).  This provides full functionality to the touch pad and has been stable.  The annoying part however is that Windows Update likes to update this driver.  Once that happens the touchpad will typically work until the machines goes into it's first sleep cycle, and then upon next resume the touchpad shows as disabled and there is no way to enable it.  That is when I must perform the driver roll back and things work for a while again. I have downloaded the latest drvier from synptics and the same issue occur as they do with the driver from Windows Update.  I would really like to see a resolution to this issue as it's really quite irritating. 

Read other 2 answers
RELEVANCY SCORE 63.6

We bought my son this laptop from Best Buy a couple of years ago.  He didn't really take to it because the track pad is so awful but he was just finally starting to use it (with an USB mouse) when Windows 10 came out.  The OS upgrade was a fiasco.  We almost couldn't get Windows 10 installed because Windows was reporting an issue with the fan.  After a 2 calls with Microsoft support and many hours we finally got the upgrade completed.  However, a few weeks after "upgrading" the operating system the computer stopped working altogether.   The message we get is the following:  The system has detected that a cooling fan is not operating correctly Then the system shuts down.  You can hit enter to allow the computer to startup normally.  It will still turn off though after a few minutes.  I just called HP support and was charged $243.00 to ship my computer to them and have this issue resolved.  What choice did I have?  Otherwise this is simply an $800 paperweight.  I asked if I could just purchase a warranty but apparently my calling support and reporting the issue would prevent me from simply purchasing the extended warranty for this machine.  (Although, I didn't try it).   Frankly, this is highway robbery for a product this age and for the amount of time this computer has been been in operation.  It had only been lightly used 50 or 100 hours at most.  This issue is reported numerous tim... Read more

Read other answers
RELEVANCY SCORE 62.8

It appears the hinge assembly for my PC has begun to push the case apart, as the top is aluminum and the bottom is plastic, This problem is getting unreasonable. I looked online to see if there was some fix and immediatly found that the problem is pervasive, I'm hoping that there is a way to repair this, because I don't want the case to come completely apart.But, I don't want it to get damaged further, I have always used this PC and it just has out of the blue Started popping apart in the back where the aluminum comes in contact with the hinges. Hopefully even though I am out of the warrenty by about a year there is some fix to this problem, because I have an HP home computer that has worked perfectly for years, while this laptop in less than 2 years the case just starts popping apart. I am about to enroll in college and need a working laptop. So if there is any way to easily fix this please tell me, and If it is fixable at all If any additional information is needed please just ask. I found a picture Of somone with the exact same hinge problem with the back of the case, having the exact same effect on my pc

A:HP ENVY TouchSmart 15-j067cl Notebook PC Hinge issue

@Jkings
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

Read other 3 answers
RELEVANCY SCORE 62.8

Hi, The Clickpad settings of my touchpad have been resetting and it is very frustrating having to set it up after each reboot. I have the latest driver: 19.2.4.0 Rev.A http://support.hp.com/gb-en/drivers/selfservice/HP-ENVY-17-n000-Notebook-PC/7771351/model/8429318 I have tried the previous version but the problem still persists. And now for some reason, my right click area is not working and I have to rely on double tapping to right click. Disabling two finger click does not activate the one finger right click area either.  Any help would be really appreciated. I'm very annoyed and disappointed with this HP laptop I have attached my system info below: HP ENVY Notebook - 17-n062na  EDIT: Forgot to mention that I have tried to change the registry option on the Delete User Setting option from 1 to 0 but this resets to 1 again. 

Read other answers
RELEVANCY SCORE 62.8

HP Envy Notebook - 17-r005tx   having issue with finger print ,after updating bios and drivers and i have still issue with fingerprint please help , 

Read other answers
RELEVANCY SCORE 62.8

My HP ENVY 17 has the same left hinge and casing issue  / design fault  as discussed many times within this support forum.I am now looking to HP to provide a customer focussed solution to what is now widely accepted as a 'not fit for purpose' hinge design of my HP ENVY 17.  

Read other answers
RELEVANCY SCORE 62.8

 When HP Simplepass on my HP Envy m6 Notebook is enabled it causes major delays in booting up and causes it to run very slowly ever since I installed a Win 10 update.It runs fine with HP Simplepass disabled.The HP Simplepass is one of the features that persuaded me to buy this model and would like to be able to use it.I have been advised by a HP consultant that there are no suitable drivers for my model that are compliant with the Win 10 OS.Is this true? - and if it is true can anyone help with an alternative solution.Very dissapointed with HP  response so far and I have bought their products for many years.

Read other answers
RELEVANCY SCORE 62.4

I have two issues. The first is that my battery stopped charging right after by warranty exprired causing me to be unable to use my laptop unless it is plugged in. The second is that the left hinge is broken, causing my bottom case to come apart. This has also caused an issue with my fan (from a broken piece interfearing?) which causes my laptop to overheat.  This is unacceptable. This laptop was expensive and I depend on it daily to run my business. 

A:HP ENVY dv7 Notebook PC broken left hinge and battery issue

@Bjsawyer

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

Read other 2 answers
RELEVANCY SCORE 62.4

I've had this product for a little under 2 years. Today the fourth major problem with it occurred. The left hinge supporting the screen has come loose and is pulling away the base of the laptop. I can hear what sounds like cracking as I open the lid and a screw inside - moving around. I have treated this PC like a new-born baby so it is most defiantly a manufacturing fault. I?ve checked other threads and this problem has been apparent to countless other people with the same model PC. At almost £1000 I expect far higher quality from such a product. Had a known about these issue beforehand I would not bought it and I feel now I have been mis-sold the product as it is clear that it has a clear manufacturing fault with it. The fact that these products were not recalled for the faults with them is ridiculous. I would like to know what can be done about this in order to rectify the problem. Here is a link to the exact product details and an image below of the problem. http://support.hp.com/us-en/document/c04356668 & http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/17-quot-HP-Envy-Coming-apart-at... I do hope that something will be done and I won't have to contact trading standards. 

A:Left Hinge and Casing issue - HP ENVY 17 PC Notebook J141NA

@BrandonHayes

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

Read other 1 answers
RELEVANCY SCORE 62

hi i was updating my laptop BOIS from hp official website i downloaded the bois and run it it automatically restart and after restart nothing happen just a blank screen HHD light on and lights are on but no display i want to roll back to old bois how do i do that please helpHP envy 15 notebook pc - j054ca

A:HP envy 15 notebook pc - j054ca BOIS update fail

This is the process to rollback to earlier version of BIOS. 1-Immediately after powering on hold/tap the Esc key.2-When the menu appears, tap F2 for System Diagnostics.3-In the list of items will be BIOS Management.Use the arrow key to move down & highlight it.Press Enter key.4-You should now have a Rollback BIOS option.Use arrow key again to highlight and press Enter key.

Read other 5 answers
RELEVANCY SCORE 61.2

Hello,

a friend gave me his HP DV6500 Notebook to fix it. He said it made an update and then for hours nothing happened. He shut it and started again.

I could see that it tried to recover 2 times. The second time it was successful but it somehow resetted or returned the Vista to a fresh install!!! His data was locked in a previous User account, I backed it up on a usb-stick with a linux live cd.

I can't make a reinstall because now a bluescreen always appears even when I boot from Vista DVD.

ntoskrnl.exe corrupt when try to boot vista in the normal way.
How can I fix that without being able to use the repair option of the DVD?
Sorry, the title of the thread is wrong. I figured out already that the BIOS version is for an Intel. So everything is ok with the BIOS actually.
 

A:Solved: HP DV6500 Notebook wrong BIOS update by HP update function?

Ok, I could fix it after following instructions from this page:

http://www.delmartian.com/nullpoint...0C1F5-0xC1F5-C1F5-BSOD-CLFS.SYS-KB946084.html

The Txf-log had to be removed and afterwards I was able to use the repair function of the Vista DVD again.
 

Read other 1 answers
RELEVANCY SCORE 60

Hi, I'm running Windows 10 64bit Creators Version on an HP Envy 17. I noticed a Bios upgrade available (file name 79747.exe) and went to install it, but the program doesn't update the bios. Everything seems to work fine as far as the program extracting and then preparing itself. It says "restart required" to complete the process, but when the computer reboots, it does so normally...in other words, there is no update process, it just goes to the Win 10 load screen and everything boots up like normal. I have verified that the bios version has not been updated. Any help would be appreciated. Thanks!

A:HP Envy 17 Bios won't update

Hi, you could try updating Bios from boot and UEFI instead of from within Windows. Here is link to HP support page. Follow the guide to updating  Bios when Windows does not start. https://support.hp.com/hr-en/document/c00042629  Hope it helps,David

Read other 1 answers
RELEVANCY SCORE 60

BIOS update using HP Support Assistant fails.I have HP Envy 15 j181-na with INTEL (not AMD) processor.Where can I download a BIOS update which will install correctly.











Solved!
View Solution.

A:Update BIOS on HP Envy 15

Hi @davidUK,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with a BIOS update. I will be glad to help you. What BIOS version is on the computer? The last BIOS update was from June 8, 2016 Version F.67 Rev. A. You can find it at support.hp.com. Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

Read other 2 answers
RELEVANCY SCORE 60

Hello,I have the HP ENVY 13 -(13-d006nc). I need to flash my bios from the USB.I downloaded the bios version suggested for my model from HP sitehttp://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-13-d000-notebook-pc/7771341/model/... I followed the steps, checked the current BIOS info - 80DF, BIOS F.24 11/10/2015, downloaded the newer version and created a USB fd with it.However, when I press the F2 I only have the option to check the HDD or Memory.I have checked the files installed on the USB, but there is nothing in the NEW folder. In the current folder there is no080DF.bin file, which I would expect there while it says 80DF in my BIOS .List of available /bin files:080D7080DA080E6080E9 Any idea how could I update the BIOS from the USB, please?{Installing from windows is not an option for me}

Read other answers
RELEVANCY SCORE 59.2

Hi,My operating system is Windows 10 and BIOS version is Insyde F.03.On the Hp Software & Drivers Download website, there are no BIOS listed for my laptop for Windows 10. However, for Windows 8.1, BIOS version F.07 is listed for my laptop as the latest one.http://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k000-notebook-pc/6936206/model/7185540?ss... Can I update it?  

Read other answers
RELEVANCY SCORE 59.2

How do I fix the HP requested Bios update that I processed.  I can no longer logon using my Pin#.  The only screen that comes up at logon is for the Password.  When I try to change my password, I get and error note and cannot change the password.  HP Bios trashed my Windows 10 logon proceedure. G-3

Read other answers
RELEVANCY SCORE 59.2

Am trying to use the BIOS update for windows 8.1 to my Envy (Windows 10) to F.36 Rev.A. Everytime I launch the executable downloaded from the site (SP66863.exe) it wants to backup the existing bios config to a flash drive and never gets to installing the bios upgrade. How do I get past this to install/flash the actual BIOS?

Read other answers
RELEVANCY SCORE 59.2

Hi, I am using a HP Envy 17 - j053ea. I had a BIOS update and after that update my laptop is not boot. It gives a black screen; and caps lock gives a blink once and after few seconds another one. I am running Windows 8. Can anyone help on it? Thanks

A:HP Envy 17 not working after BIOS update

I had the same problem.

Read other 8 answers
RELEVANCY SCORE 59.2

After a Bios update through the HP Center, the laptop (HP Envy 15 CTO notebook, model 15t-j000, product C8P48AV, running windows 10) won't start fully, with nothing displaying on the screen. The power button lights up, along with a quick blink of the caps lock and the wifi orange light on F12 lights up. On the side of the laptop, the power led is on, and the storage light is on when used. The cooling fan initially spins up, then down, and comes on again a little later. There are no beeps that I hear. Things seem fine, except that nothing comes up on the screen at all. It also doesn?t work with an external monitor off of the HDMI port.  I have tried following the info at http://support.hp.com/us-en/document/c01997899 by making a recovery Bios USB drive with F.68 Rev A (I believe this is the version the HP Center was updating the machine to), and holding down win-B at boot, but there's been no change. (similar bios recover info is at http://support.hp.com/us-en/document/c02693833 )  I have also taken out the battery for a hard reset.  Any suggestions? This machine was working fine before the update, and I don?t have any reason to think it is a HW issue. I now have a windows 7 machine working to make recovery drives or connect to it directly, if that would help. And I have other Unix/Mac systems.Thanks

A:HP Envy won't start after BIOS update

good u have tried the win+B option too , i guess u tried all the steps , it has to be repaired for bios corruption

Read other 2 answers
RELEVANCY SCORE 59.2

HiLooking for the BIN & SIG files to be able to reflash BIOS using UEFI to F.25 as it seems to have been corrupted when upgrading to windows 10.  Can anyone poing me to where they can be downloaded from please? regardsReg

A:ENVY Touchsmart BIOS update

Hi @r2d2hp,I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the BIOS. I will be glad to help you. You can find the BIOS and Chipset file at support.hp.com.Select the OS as windows 8, not 8.1 Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks. 

Read other 1 answers
RELEVANCY SCORE 59.2

I am trying to update my bios from f1.0 to f3.6 rev A. I download the update and open the exe, it wants me to plug in a flash drive. So I do so and it says it needs to format the falsh drive to put the update on it. After that is done it tells me to turn off the computer and boot from it. i have tried doing that multiple times and every time it does not see the flash drive as bootable... The reason that I am trying to update the bios is because I am having a lot of issues with my computer such as: 1:  When the laptop is charging it says that it will only take 5 minutes to charge when there is no way that can be true cause it is only at 60 something percent... 2. There are multiple other things. Please help thanxs

Read other answers
RELEVANCY SCORE 59.2

My HP Support Assistant insisted I do an upgrade for "BIOS (AMD Processor)," which it downloaded but wouldn't install. I waited an hour and gave up. Is there another way? Or should I just forget about it? Thanks, LD

Read other answers
RELEVANCY SCORE 59.2

Hi guys)  Please help me)) I don't know what to do.. Have same issue with this fuc$3 new hp envy x360... Help))

Read other answers
RELEVANCY SCORE 58.4

Dear sirI am HP notebook holder .Today I restart my notebook ,there is an option for install BIOS update . I chick on the same .after some progress there is a black screen, power button led still on . i wait for four hours but notebook still in same condition . Notebook : HP ENVY 15 .please help me .Thanks

A:BIOS UPDATE crashed my computer -HP ENVY 15

Hello, I have exactly same problem !!! Black screen after bios update. HP ENVY 15 J-000eb PLEASE HELP!!!

Read other 9 answers
RELEVANCY SCORE 58.4

Two days ago I received a notification from HP Support Assistant with an update of BIOS. I did the update with notebook plugged at AC but when it restarted, it showed the following error: Boot device not foundPlease install an operating system on your hard diskHar disk (3F0) Now anything is working. I tried all methods suggested on your website but nothing happens. I tried to restore the original BIOS downloaded from your website but it didn't work with any version.  Please, help.

A:HP Envy 15 k113nl dead after BIOS update

Hello pietro!Have you try to BIOS SETUP?If haven't, try to get in to the BIOS Setup, then Load Setup Defaults.First, turn on your notebook, push the esc button until you get in to the pc setting.Second, choose BIOS Setup then in exit tab, choose Load Setup Defaults.If this helps, please give me a kudos. Thankyou!

Read other 1 answers
RELEVANCY SCORE 58.4

After updating to latest Bios my HP ENVY wont start up.My os is Windows 10After update all I get is a flashing capslock (twice) and a black screen.  Help me please as I need my computer every day. Thanks in anticipation

Read other answers
RELEVANCY SCORE 58.4

I am trying to update my bios from (f1.0) to the newest one on the hp drivers web site. when I download the update, I am asked to have a flash drive. I plug in the flash drive and it formats than the program installs the bios on to it. then it asks me to restart my computer and boot into the flash drive but that does not work. I dont know why and I have tried multiple times

Read other answers
RELEVANCY SCORE 58.4

HP Support Assistant indicates my desktop has 2 BIOS update (ROM Family SSID 2B4B version A0.14Ap1 & SSID 8284 version F.04Ap1). My current BIOS is version A0.11 dated 24 Feb 2016.Questions:1) why does my Desktop ENVY 750-103D have 2 ROM Family SSID?2) my attempt to update BIOS through HP Support Assistant failed twice, is there another method to update?3) how do I download & save the driver and then update it through the BIOS Management?Thank you!

A:Envy 750-103d BIOS update failed

Hi, how do you do ? The correct bios is:http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76767.exeI hope that helps !I would give a great kindness ...If the question is clarified, mark my answer as "resolved" and click on the icon of the "hand" to provide "congratulations" in recognition.Have a nice week !  

Read other 1 answers
RELEVANCY SCORE 58.4

The firmware update proceeded as expected.  All programs were shut down.  Power plugged in.  Blue bar went all the way across.  It informed me that it would now reboot.  Screen went to shut-down type background and then black as it usually does when booting.  Then it doesn't boot.  Nothing on the screen.  Fan is runnning. Power light and amber light on the f12 key are on.  Left it sit that way for 10 minutes, just in case.  Won't respond to ctrl-alt-del or power button.  Had to hold down the power button to turn off.  Won't respond to any function keys held down during boot.

Read other answers
RELEVANCY SCORE 58.4

Hey out there. I'm trying to update my bios but I want to make sure I get the most current update. I currently have the Insyde F.36 Rev A Version that HP provides but thats for Windows 8.1. I upgraded my pc to windows 10 and was wondering if there was a bios update for that OS. If so can you provide a download link please and thank you.













Solved!

View Solution.

A:HP envy m6 1205dx windows 10 bios update?

It is not a one-to-one correlation. BIOS are not necessarily tied to operating systems. Sometimes you will see a BIOS upgrade offered that is specifically designed to facilitate a specific OS but not usually. Usually BIOS updates are offered to fix something much more mundane like hibernation issues. In any event, you have the latest and best BIOS for your laptop and upgrade to Windows 10 does not require any different BIOS. 

Read other 3 answers
RELEVANCY SCORE 58.4

I've had a HP Envy 15 touchsmart laptop (Windows 8 originally, windows 8.1 now) for about 2 months now and havent had any problems, till a few hours ago i attempted to update the bios of my laptop using the hp support assistant. After the restart, the pc would no longer start up and took me to a blue screen with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything I have done so far short of a refresh or reset has not worked and if i could I would like to avoid both as I do not have the bandwith to go download windows 8.1 again.













Solved!

View Solution.

A:HP Envy 15 Touchsmart won't start after bios update

HI Calsius:

 

Thank you for your query.  I will glad to assist any way I can!

 

After updating to Windows 8.1 , did you create a restore point?  If so ,you could use it to restore back to that date,and not lose your 8.1 updated.  Some Bioses have an option for a Rollback which should not affect your operating system.  I did a Microsoft search and located  this answer  click here.   Here is a document on "Updating the BIOS'   click here.  You did not provide your model number and HP Envy 15, is a series, so I could not get specific documentation for your computer.  Here is a document on "Computer Does not Start (Windows 8)"  click here. If you are able to get your computer back up and running I would update all the drivers, and then create a restore point to come back to if necessary.  If the Bios update should fail a 2nd time, your  restore point  will take you back to just before you retried the update. If you were to use the Recovery option it will take you back to Windows 8 or back to factory.

Please let me know if this has helped.

 

Read other 5 answers
RELEVANCY SCORE 58

Obviously I would pay for a problem fixing assistance. No sound on my HP notebook. The Bios Audio Test shows an ID Error#: RU5B9H-7PH8BD-MFGJXG-208J03.I dont'know where yo check for it ... the address www.hp.com/go/techcenter/pcdiags isn't operative.  Before contacting you I tryed solving the problem followig HP Instructions but no way to fix it. When the pc starts I can year a 1 second sound noise but after that nothing even with an external headset ... I've got several HP PCs everyone work well ans one of yhem is identical to the one where the problem is ... Thnk you and best regards.  Alfissimo

Read other answers
RELEVANCY SCORE 58

BIOS update F.23 Rev.A for the Pavilion x360 m3 Convertible Notebook destroyed it. There has to be a way to fix this.

Read other answers
RELEVANCY SCORE 58

Hi....I hope I'm in the right place. Please forgive my being so technologically "handicapped" and for this being such a long one. I'm trying to find out if I need to update my BIOS or not. All of this started because, for no apparent reason, my touch screen stopped working, sometimes dots come/go, popping up all over my screen beginning at startup while the internet, if I go there during this time, appears to take on a life of its own. This is because the mouse pointer does it's own thing, clicking where ever it wants.  Also during these "fits", the Windows icon in the taskbar on my desktop disappears and I have to just hold down on the power button to shut down. (Is that called a "hard reboot"?).Does any of this even pertain to my needing a BIOS update?According to the information I provided, "Software and driver results" from the HP Customer Support website indicated that there is a BIOS update," F.19 Rev.A"for my particular product and model number. According to my System Information, I currently have "Insyde F.18". When I checked on the HP Support Assistant that came with my notebook however, and it says I only need one update which is for the "HP Wireless Button Driver", whatever THAT is.I'm so confused about so much and I hope this makes sense to whomever can help me.  Thank you, in advance, for any advice you can give.Julie

Read other answers
RELEVANCY SCORE 58

Hi, I bought a 2 weeks ago a new HP laptop: Hp notebook 15-ay101nj.I intalled a Win10 64bit. But I didnt find the drivers for the PC.. The link at the product page doesnt exsit. Thank you,Omer

Read other answers
RELEVANCY SCORE 58

Hello everyone, I've just want to update my bios, go to page for downloading newest bios F.23 Rev. A.https://support.hp.com/ua-ru/drivers/selfservice/compaq-presario-cq61-200-notebook-pc-series/3944782...After downloading I launch it on my h.d.d.  without any fail or warning, when it's been done, my notebook shutting down and this was a finish. I'll try to do hard reset,  Pull out the battery on 10-15 mins, try to boot him wih fat32 with another bios, pushing fn+esc, winkey+b\v, BUT it given't any results. It's just continued to blink, when I plug in AC, over 3-5 seconds.Please, help me to reanimate my Compaq CQ61-210SR!

Read other answers
RELEVANCY SCORE 58

Hi,

I tried updating the BIOS of my Sony Vaio CS-17G notebook to the latest updates given at the Sony Support Website.

Everything went fine, got message 'BIOS updated successfully', 'Press OK to shut down.'

Pressed ok & now nothing's okay. The system is not booting up!

Tried the following troubleshooting, but no luck;
1) Pressing F2 & F8 keys.
2) Disconnected the AC Adapter, removed the battery & pressed the power button for 60secs.

Pls assist.
 

A:Notebook not booting up after BIOS update

Still under warranty?
 

Read other 3 answers
RELEVANCY SCORE 58

 I have an HP Pavilion dv6 7080ee and i ran into an incident where the BIOS got corrupted. I have been trying to recover the BIOS for a while and HP has added a new BIOS Utility F.2D Rev.A but when the utility is launched, all the options are grayed out. And Is there any other way to recover the bios? Kindly advice.   

Read other answers
RELEVANCY SCORE 58

Hey!I need the bios update for my HP Notebook 15 r204ne. There is no update of bios in the drivers and software section of this product and I really need it.I know there can be risks of flashing the bios but I want the bios update so if you can give me the latest one which supports the HP Notebook 15 r204ne, that would really be helpful.The current bios version of my notebook is Insyde F.36 12/8/2014 Thanks!

Read other answers