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Windows Update error code 8024A000; unable to install any update.

Q: Windows Update error code 8024A000; unable to install any update.

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

Preferred Solution: Windows Update error code 8024A000; unable to install any update.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

Read other 9 answers

I had to replace my HD and reinstall windows vista on my Dell.
Since doing so, I have not been able to do auto updates. I get the error code 8024a000
Trying to find a solution online, but nothing seems to help

A:error code 8024a000 when I try to do windows update

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.===This Microsoft article may solve your problem.http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-code-8024a000/562845f3-78d5-42a0-bed5-e3fd39f01df7===Third party programs if not up to date can be an open door for an infection.Please run this security check for my review.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt; please post the contents of that document.===If the problem persists please let me know.

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I installed a new hard drive on my Dell Vista XPS M1530 and can no longer use the Windows Update. I get the error cod 8024A000
Is there a fix for this?

A:Windows update fails Error code 8024A000

You have an open topic on same issue at http://www.bleepingcomputer.com/forums/topic454536.html .

Please pursue that topic .

To avoid confusion, this topic is closed.


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I have an HP Pavilion m9426f desktop.  I recently had to replace the hard drive and reinstall windows vista 64 bit.  Windows update stopped finding updates for me and is only telling me windows could not search for new updates, error code 8024A000, when i clicked on get help, it says "you have lost your connection to the windows help and support website, try to connect again", but never connects.  any idea on how I can fix these problems?
also, I have a download for microsoft office 2010 that says "this installation package cannot be installed by the windows installer service. you must install a windows service pack that contains a newer version of the windows installer service. 
Here are screenshots of the installed updates I was able to perform

A:Cannot Update Vista error code 8024A000

Did you check your Windows Installer version? It is msi.dll file in Windows/System32. It must be 4.5. If not, you could try to install it:

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Operating System:       Windows Vista Home Premium
Computer:                     Compaq Presario SR5079UK                                          2 gb RAM
Problem:  "Windows Update; Error Code 8000FFFF"   "Unable to uninstall update KB929777"
Solutions Tried:
Disable all Antivirus softwareTry running windows updates, and receive the error message "Error Code 8000FFFF"I have been advised to uninstall update KB929777, when trying to do this I receive a further error"An error occurred, not all of the updates were successfully uninstalled"
I have also tried the above whilst running Windows in safe mode and the same errors are received.
Also tried the following:
Disable all Antivirus softwareAt command prompt; Net Stop WuAuServRename "C:\Windows\SoftwareDistribution"     to     "C:\Windows\sdold"Try installing download update "KB929777" - Unable to installAt command prompt; Net Start WuAuServTry running windows updates and, still receive the "Error Code 8000FFFF"
I have also tried the above in safe mode, however the service "WuAuServ" does not run in safe mode,tried installing the update "KB929777" and receive the error "Installer encountered an error: Ox8007043c. This service cannot be stared in Safe Mode"
I have also tried the following:Removing 1gb of RAM, Re-installing a previous ... Read more

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Hi everyone. I don't post here often but I hope you can give me some advice.

I don't know when this problem occurred but it seems that my Surface 2 was recently unable to receive updates, both manually and automatic.

If I went to Windows Update in the desktop environment it said: Latest search for updates: Never. Updates installed: Never. If I tried to search manually it would try to search for a while and then tell me that there were no available updates and that the system is configured to install updates automatically.

If I went to Windows Troubleshooting through the Control Panel I did find a button which said "Solve problems with Windows Update". I ran it, it asked me to run as administrator, I did that and I got this notification which said:

"We have found a potential error in the Windows Update database 0x80070490." It shows me it's solved.

"Windows Update components need repair". That's solved as well. However, it changed nothing.

I also got the following error code on one occasion: 8024a000

I think this problem might have been resolved by some cmd code (very informative I know...) that I copied from Microsoft Support. At least it doesn't give me error codes any more and it found a update for Windows Defender. I experience a side-effect from this mess, though. The list of installed updates only show the single update that I managed to install a couple of minutes ago. If I navigate to the menu which allows me to remove updates they... Read more

A:Windows Update Error 0x800704 and 8024a000


After reading the description you've provided it sounds like you have already solved the problem.

Below is the exact description provided by Microsoft about error 0x8024a000.

"0x8024A000 WU_E_AU_NOSERVICE Automatic Updates was unable to service incoming requests."

What this means is an update was downloaded but was corrupted. By renaming the SoftwareDistribution folder it should have cleared the offending update.

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Windows will not update.  I continue to get error 8024A000.  I tried the Action Center, said it corrected the issue and to try again but the update failed

A:Error 8024A000 and will not automatically nor manually update Windows

UPS Goddess,
You can click the link below for resolving the error.

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Windows 7 Home Premium 64bit SP1

Apparently her computer has not been able to update 1 file (KB2742595) since it's first attempt on 1/10/2013. And unable to update (KB2789642) since 2/14/2013. The 2 files have been trying to update every few days with no success.

Every time the two mentioned files fail it gives the error code as : error 666. when i ask for more details it gives this information: "WindowsUpdate_00000666" "WindowsUpdate_dt000"

It is worth noting that there have been some updates that have been successful.

A search on the internet provides no results except for a handful in other countries/languages but provide no solution. Any help would be greatly appreciated because I'm assuming her computer is way behind on more than a couple security updates.

below are the most recent details of the 2 failed updates

Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2742595)

Installation date: ‎3/‎25/‎2013 3:03 PM

Installation status: Failed

Error details: Code 666

Update type: Important

A security issue has been identified that could allow an unauthenticated remote attacker to compromise your system and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

More information:
http://go.microsoft.com/fwlink/?LinkID=261905... Read more

A:Solved: unable to update windows 7, error code:666

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I am stumped as to why my Windows 7 Professional X64 system will no longer accept updates.

When I try to run updates via Microsoft updater I get the 800b0109 code.

When I try to run the WIndows 7 SP1RC1 I get:
"A certificate chain processed, but terminated in a toor certificate which is not trusted by the trust provider."

When I try to run the Windows Readiness Tool I get:
"Installed encountered an error: 0x800b0101. A certificate chain processed, but terminated in a toor certificate which is not trusted by the trust provider."

I have ran Malwarebytes from safe mode but it comes up clean.

Here is the HiJack this log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:19:06 PM, on 1/12/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16671)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Absolute Software\LoJack for Laptops Notifier 2\LoJackNotifier.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Program... Read more

A:Unable to run Windows 7 Update,Error code - 800b0109

Hello and welcome to Bleeping Computer We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for postin... Read more

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Hello, I have attempted to update windows 7 with the : Security update for windows 7 for X64 systems (KB2619339) with only failed results. the error code is : 8007065E

I have CBS logs WINDOWS resource protection found corrupt files but was unable to fix some of them.

Any help is appreciated as I like to keep my windows up to date and am rather confused.

Attached are the CBS logs.

In advance thanks for any help.

A:Windows unable to update: error code : 8007065E


Welcome to SevenForums.

Please follow this procedure.

Be sure to delete the existing logs first as explained in the procedure.

Upload ( do not post inline) the resulting SFCDETAILS.TXT file.

System File Checker – SFC

System File Checker checks system files and restores them if possible.

System File Checker places results in:

My preference is to empty the abovementioned folder BEFORE I run SFC.

How to empty the “results” folder
? Run CMD.EXE as administrator
o WIN | type CMD.EXE | do NOT hit ENTER |
o CTRL + Shift + ENTER key combo | YES button
? Type following commands, each followed with ENTER key
o CD %windir%\logs\CBS
o DEL *.*

To run System File Checker:
WIN | type CMD.EXE | do NOT hit Enter| CTRL + SHIFT + ENTER key combo | YES button
WIN is the key with the Microsoft flag on top.

When System File Checker finishes---

If you do not see:
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

? Type EXIT to return
? RESTART your computer
? Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

? Type EXIT to return
? RESTART your computer
? Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

... Read more

Read other 2 answers

I'm unable to update my Windows - Windows 7 Pro x64. An Error code 800B0100 always appear during update

- Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2789645)
- Security Update for Windows 7 for x64-based Systems (KB2808735)
- Security Update for Windows 7 for x64-based Systems (KB2813170)

I tried disable the firewall and antivirus before update, but no use. I also tried download the files and update offline. But also failed.

Please help. Thank you.

A:Unable to update Windows - Error code 800B0100

You have a very large number of file problems.
From the CheckSUR log...

Unavailable repair files:
winsxs\manifests\wow64_microsoft-windows-kernel32_31bf385... Read more

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When I try to run Windows Update for important updates the system downloads and installs the updates.
I am then required to restart the PC.
When I do so I get the following:
"Failure Configuring Windows Updates"
"Reverting Changes"
The pc then re-starts and tells me I need to install the same important updates.
The updates causing particular problems are:
In addition I am unable to install the Internet Explorer updates issued last week.

I have been able to install optional updates but no important updates since 10th April 2014.

I have tried:
Standard Windows Update from Control Panel
Manual installation of the updates
Also tried in Clean Boot
Manually re-set Update Components
All with Anti-Virus and Firewall turned off.

Any other suggestions would be greatly appreciated.



A:Unable to update Windows 7 - Error code 800703F1

please follow the Windows Update Posting Instructions and post the requested data

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I have installed a new hdd and reinstalled windows MANY times.  Continue to get the same error.  I have tried the steps in

I have also contacted Microsoft at: 
The contacted me once.  I sent them the sysinfo files and related files and CANNOT get any response.  My client has been waiting for his computer for over a week and I usually have a 1 week turnaround.  Please help!

A:Vista Update Error 8024A000

Here's the solution. I had to replace a failed hard drive in a Vista laptop. The original drive was a 200GB and I replaced it with a 500GB. I used my original Toshiba restoration CDs. I've spent HOURS troubleshooting this problem and I never would have guessed
the solution -- it's the Intel Rapid Storage Technology Driver. It has to be updated because of the larger drive.
Here's a link to an HP support site for the updated driver. You can also find the update on Intel's site.

This fixed the problem of not being able to run Windows Update and getting the error: 8024A000

Read other 42 answers

I keep getting this error every time I try to install update Windows Service Pack 1 (KB976932) on my poor PC. Ran SURT & scf /scannow (integrity error fixed). Here are the log files: Attachment 361175
DxDiag: DxDiag.txt

Please excuse my ignorance & Thanks!


A:Unable to update Windows 7 Service Pack 1 (Error code 800B0100)

Here's the summary from the CheckSUR scan...

Seconds executed: 1253
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1
Unavailable repair files:
This looks to me like an attempt to bypass activation and validation requirements...

We need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtote... Read more

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Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!


A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

Read other 4 answers

Hi all,
I am trying to install Service Pack 1 (KB976932) on a freshly installed Lenovo notebook with Windows 7 Home Premium 32 Bit. After running many suggested solutions from the update workflow itself the update readiness tool reported some corrupt files:
- Deleting Windows Update cache
- Running WindowsUpdateDiagnostic
- Running sfc /scannow
- Running Update Readiness Tool Windows6.1-KB947821-v33-x86

--> I might have corrupted files according to the log file but could not find reliable download locations:

CheckSUR results:
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 25.0
2014-10-23 14:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~ Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2545698~31bf3856ad364e35~x86~~

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Seconds executed: 469
Found 2 errors
CBS MUM Corrupt Total count: 1
CBS Catalog Corrupt Total count: 1

Unavailable repair files:
servicing\packages\Package_2_... Read more

A:Windows 7 32Bit Update Error Code 800B0100 for SP1 install

Extracted the corrupted files from the downloaded KB file Windows6.1-KB2545698-x86 with expand -F:*.* Windows6.1-KB2545698-x86.msu and then expand -F:* Windows6.1-KB2545698-x86.cab and then copied them to the folder C:\Windows\servicing\Packages

Read other 2 answers

So I had to do a System Repair thing where Windows would repair itself and removing all my apps but keep my documents, photos and music etc. So I was reinstalling every program again and also wanted to install the updates.

But I ran into 0x800f0922 error code and I couldnt install them. (I run Windows 8.1 Pro) I was trying to install Adobe Photoshop but couldnt continue cuz .NET framework 3.5 was required. But after trying to manually download + install I got
the same error (0x800f0922). I've tried almost every cmd command but couldnt fix it. (im a kinda noob on it anyways)

Any help would be appreciated!

A:Windows 8 fails to install EVERY update, error code 0x800f0922

Hi Septura,
After checking the log you provided, I find two error messages.
1. failed to set task enabled status., error = 0x80071A91
2. WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
Please use the following command to fix your issue.
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess
Note: Replace the C:\RepairSource\Windows placeholder with the location of your repair source.
Best regards,
Fangzhou CHEN

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Have failed update kb4041681 with error code 80242016 on Win7x64. I am unable to remove the failed update, and on re-try to download updates after reboot, kb4041681 does not get listed.

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I am having problems installing the update kb4041681.  Everytime I turn on my computer the update tries to install but always fails.  The error code I am getting is 80004005.
I would appreciate any assistance as shutdown and reboot times are Looooooooong!

Read other answers

Hi all,

I am having a problem installing the above update. It will download to 11% and then instantly fails, never getting to the Installation phase. I have no problems downloading or installing any other updates.

I have run the System Readiness Tool

sfc/scannow reports some corrupted system files that it cannot fix

I've restarted several times with no change

I have not been able to attach the CBS log as when I try to upload it I get an error.

A:Cannot install Windows Update KB2972211 - Error Code 80073712

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Read other 9 answers

Windows Update has been trying to install the same 9 updates now since yesterday. Prior to that it's updated with no problems. It goes through all the motions, including having to restart the computer to finalize the updates and it goes through that also, then the Update window says it failed and the error code.
WU then starts the whole thing all over again. Right now it's still on my taskbar and the restart button on the pc has the WU icon ready to finalize after restarting.

I've followed the directions in the Windows UPdate Posting Instructions.

Error code: 80070308

Enclosed is the sfcdetails.txt

I cannot upload the CBS.zip though. I've tried several times and it's not completing. After a few minutes waiting while it says 'File uploading...please wait' the little window goes from that file attachment to a generic page saying
This page cannot be displayed.
<LI id=task1-1>Make sure the web address http://www.sevenforums.com is correct.<LI id=task1-2>Look for the page with your search engine.<LI id=task1-3>Refresh the page in a few minutes.


A:Windows Update Failure to install, error code 80070308

llanita take a look at this Windows 7 update fails with code 80070308 - Microsoft Community

Personally I set my updates to let me know they are available and I look at them before I install anything. But it is a personal choice my thoughts are that given updates can cause problems I like to know what I have downloaded and then can go back to dedicated update points get rid of problems. see pic

Having posted the above I think these would not be a bad thing to try


http://www.sevenforums.com/tutorials/433-disk-check.html < use the /f option in Option 2 ifnecessary




download from bleeping computer ? delete any rubbishthese find.

Read other 9 answers

I have been having some recurring problems with the attempts to install some automatic windows updates.

Security Update for Microsoft Office Acess 2007
Security Update for Microsoft Office Outlook Junk Email Filter

I am not able to install these updates, maybe any other updates in general. After attempting the install the following install window says, "Windows Update encountered an unknown error." Next to it an error code 80070643. Microsoft provides a solution to the problem, by re-installing Microsoft NET. Framework. They also provide a link to the program NET. Framework cleanup tool that enables you to uninstall NET. Framework, and it's components.

I followed Microsoft's instructions to solve the issue, though I've been put at a standstill. I have used the NET. Framework Cleanup tool to uninstall NET. Framework and it's components (states that it uninstalls all versions, 1.1 SP1 1.1, 2.0, 3.0, 3.5.) Then afterwards instructed to reinstall NET. Framework, specifically in an order, 3.5 then, 1.1, then 1.1 SP1. I start with 3.5, then as the installation starts it says that to contiunue installation I must turn off or on windows features in the Control Panel. I do so and turn off all Windows features. Then continue and it again states to turn off features in the Control Panel.

I wasn't able to continue the process, and I am also concerned that this is the same error that made me unable to install Microsoft Security Essentials, (as t... Read more

A:Error Code 80070643, Windows 7 Update error, can't install updates.

Waiting for a day no one seems to be replying.

Read other 1 answers


Above updates wont install,, tried almost everything, clean boot, etc. I'm running Windows 8.1 64
Please Help

A:8 Windows Update wont install Error Details: Code 800F0922

Originally Posted by koymik


Above updates wont install,, tried almost everything, clean boot, etc. I'm running Windows 8.1 64
Please Help

Hi Michael:

Did you try to install the update again manually?
There are some errors that are simply a matter of bad timing, and they can be caused by busy websites and slow Internet connections, or a number of other factors. Sometimes you can fix these problems by trying to install the updates again.
1. Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.
2. Tap or click Check now, and then wait while Windows looks for the latest updates for your PC.
3. If updates are found, tap or click Install updates.

Read other 5 answers

Hi there,

I'm having an issue with a laptop running Windows 7 Home x64 SP1. It has failed to install Windows Update Agent 7.6.7600.320 and keeps trying every time I try to run updates.

I've downloaded the installer and tried to run it manually, but that gives me the error 0x80070002

I've attached my CBS log from the last time I attempted the install. Any help will be much appreciated!

A:Windows Update Agent install fails, Error Code 800F081F

The v320 update installer isn't commonly available (unless you know where to look) - where did you attempt to download it from?

Here's the error-sequence from your log...

2014-09-10 23:15:06, Info CBS Exec: Staging Package: WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.256, Update: UI, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_pt-pt_76bae7f7dbc23d63
2014-09-10 23:15:06, Info CBS Calling client to resolve source, cannot find file 'wuaueng.dll.mui' at path: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui
2014-09-10 23:15:06, Error CBS Exec: Failed to pre-stage package: WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~amd64~pt-PT~7.6.7600.320, file: wuaueng.dll.mui, source: \\?\C:\Windows\Servicing\Packages\amd64_microsoft-windows-w..ient-core.resources_31bf3856ad364e35_7.6.7600.256_zh-cn_8aefebe76d4c7c4f\wuaueng.dll.mui, sandbox: (null) [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all required files. [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10 23:15:06, Info CBS Failed to gather all missing files for package: WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x800f081f - CBS_E_SOURCE_MISSING]
2014-09-10... Read more

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I am working on a client's laptop, and have been unable to update to Service Pack 1. Stand-alone manual installer results in error 0x800f081e

I have also run the System Update Readiness Tool, and this is the most recent log:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-12-23 17:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS Registry Error 0x80070002 Package_for_KB2695962_SP1~31bf3856ad364e35~amd64~~ failed to get Visibility

Checking Component Store

Seconds executed: 531
Found 1 errors
CBS Registry Error Total count: 1

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I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

A:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

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First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the CBS.zip

Hope you can help me, thanks.

A:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

A:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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For the last couple weeks, I've tried about 10 times to install the update. Get the same error every time, been unable to find any solution online.

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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I found some questionable files this week that had been downloaded by my son. I have since spent a great deal of time trying to scan and clean the computer. Each malware/spyware/anti-virus scanner has had varying levels of success.

It seems that the bulk of my issues have been resolved but I am still unable to install the following update from Microsoft: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2719177)

Each time I try to update it, it aborts and gives me an error code (80073712), that is not showing up in any google searches or searches of microsoft's site.

Additionally, every time I shutdown or restart the computer it shows that new updates are being installed.

I am using Windows 7 home premium 64-bit.

Any help would be greatly appreciated. Thanks in advance.

A:Unable to install security update from Windows Update

I never got a reply here but for anyone having the same trouble I had I was able to resolve my issue by doing a "Repair Install".

I found the directions from another forum after I was able to find the root cause of the problem in c:\windows\IE9_main.log. Specifically this is what my log file said:
00:00.359: Started: 2012/07/21 (Y/M/D) 14:27:48.562 (local)
00:00.375: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.562: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe" /WU-SILENT
00:00.671: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.718: INFO: Previous version of Internet Explorer: 8.0.7601.17824
00:00.905: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.936: INFO: ...and
00:00.967: INFO: Maximum version on which to run IEAK branding is:
00:01.014: INFO: iexplore.exe version check success. Install can proceed.
00:01.045: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:05.023: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:06.584: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:07.067: INFO: Windows 7 operating system detected.
00:07.192: INFO: Service pack major: 1
00:07.332: INFO: Service pack minor: 0
00:07.473: INFO: Service pack name: Service Pack 1
00:19... Read more

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I didn't see any posts about this, so I hope I am not double posting.

After removing a drive load of viruses, I am still not able to update Windows Vista to Service Pack 1. I have even tried to create a new admin user account in hopes that this would work, but no go. I tried running sfc.exe / scannow from the CMD and it did report that it was unable to repair wextract.exe. Also, the file reportingevents.txt located in %system root%\windows\softwaredistribution\reportingevents.txt lists "Windows Update Client failed to detect with error 0x80070490".
Although, I think Windows Defender can update. I need to take a break.

Acer Extensa 4620-4605
Windows Vista 32-bit Home Premium

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Been using Google and such for a couple months messing with it but cant get update to work. My girlfriend updated from Vista a while ago and I cant crack this! I have done all the differect things I could find from Microsoft to no avail. The fixit program finds something and says its fixed but still doesnt work.

Any ideas you all could give would be great! Thanks.

A:Update for Windows Update Error Code 800700B7

Hello bobo and welcome am no expert mate but take a look at this Windows update KB2532531 gets error code 800700B7 - Microsoft Community

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After buying a new hard drive and reimaging thumb drive from Dell, I installed Windows 7 Ultimate on a Dell M6400 Precision Laptop. I have everything working except Windows Update will not Update. It has not updated once since the install. Windows Tech
support has not been able to resolve the issue, even with remote assistance. I get the Error Code 0x80070003 after running the Windows Update Diagnostic Tool. Does anyone know how to fix this?

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Hi, I'm having a major virus/malware issue as my McAfee firewall protection stopped working suddenly. Called McAfee to reinstall the virus software and they were unable to install it. They said that since my Windows Update feature is not working (there is a big red X and updates are not downloading and installing) the McAfee installation is failing. Asked me to fix this issue first and then try McAfee installation.

Not sure what to do, any adivse? thanks.

A:Unable to install McAfee Virus software due to Windows Update error

You say your Windows Update is not working, yes? Try this Windows Update - Reset then try reinstalling McAfee. And it might not hurt to do this SFC /SCANNOW Command - System File Checker

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I have Windows 7 Home Premium 64 bit, I'm being unable to install the Service Pack 1 for some reason (KB976932). I already tried the System Update Readiness and here's a HUGE log that came up. Please, I'd appreciate any help you guys may give me.

A:Unable to install updates in windows 7 error 800B0100 update KB976932

I also used the Windows Update Troubleshooter v1.3 by HackSys Team, still not being able to install the updates. I'll appreciate any furher help for this.

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Hi there, I need help as I am unable to update a few updates for my Windows 7 Home Premium 64 Bit. But 1st I would like to try solving this update KB2732487 with the error code 800700B7.

I have attached the CBS log for your reference, I hope someone could assist me with the enquiries, thank you.

A:KB2732487 is unable to update - Error Code 800700B7

Windows Update Error 800700B7 - Microsoft Community

Try the above. It may help.

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Lately have been unable to install KB915597 update (Definition Update for Windows Defender), getting Error Code 80070670. (screenshot attached)

Though have installed the update manually, but still wana know the cause of this update failure.

Pls assist.

A:Unable to Update KB915597 - Error Code 80070670

Do you have Microsoft Security Essentials (free anti-virus) installed?

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hi, i am having an issue with updating the .Net Framework 4.5 from Windows Update. It gets an error code "Code 66A". So i decided to use the Setup file to repair or remove it from my computer and then reinstall again but then there are errors too. "fatel error during installation". ive installed SURT and also did the sfc scan but was still unable to update. The update file number is KB2833957. I've attached all the logs and files i think that can help.

A:Unable to Update/Repair/Remove .Net Framework 4.5 Error Code 66A

The CBS.log is incomplete - please reboot, and post a new copy

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Hello, I just installed and activated my windows 7 yesterday on my new SSD drive. So far I am very happy with my upgrade, but for one problem. I can not update at all. Since yesterday I have tried five times with no success. I keep getting the same error message; Error Code 80224402C. I am using AVG as my virus software. Thinking it may be interfering with the update I disabled it and the win7 firewall. The results were the same. You assistance with this problem will be appreciated. Thank you.

A:Unable to Update; Error Code 80224402C. New installation and 7 user

IF this is windows updates your speaking of then follow :
1. Windows Update - Reset
2. Run the attached tool
3. If problem still exists use this : Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [May 2012] - Microsoft Download Center - Download Details
Report back with how it goes.

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I am trying to rectify the error with windows update.
Everytime I try to update it tells me it is checking for updates...
Then "To check for updates, you must first install an update for Windows Update. Your automatic Updating settings will not change."
I click Install now and get "Window could not search for new updates"
An error occured while checking for new updates for your computer.
Error(s) Found
Code 80070643 Windows Update encountered an unknown error.

This problem first came to light a year ago when I downloaded a windows update that was corrupt.
It forced the computer to loop the autocheck upon boot and could only be started in safe mode or by canelling the check.
After looking through the forums I found an interim fix which disabled the autocheck and since have always recieved the message upon restarting "Autocheck program not found".
I naturally thought this issue would be resovled in the next update and or a future fix.
I had to go away for work at the start of this year and when I got back and windows updated it still had the autocheck message.
Recently I have been unable to update at all due to the aforementioned error.
The simplest soultion it would seem would be to do a system restore, this I have tried however every possible point seems to have a corrupt file on it.
I ran a scan using Malwarebytes and found nothing.
I don't want to format as the programs came pre installed and that would mean taking to back to the shop.
Any hel... Read more

A:Error Code 80070643, unable to update or perform system restore

Can you uninstall a windows update patch? Can you install a windows patch by simply downloading it and install it?

Windows Update error 80070643

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So few days ago at night my computer fans got louder than usual and i just closed my computer but after that night my cpu usage and overall performance has gone worse than what it has ever been.
I can barely keep software's up anymore without them slowing down my whole computer and i'm not sure if it's all because this update that has keep failing and the fact that my computer isn't up to date without it.

Things i have tried to fix the cpu usage/ windows update problem:
?disabled most startup programs
?did sfc/scannow but it didn't help
?ran all avast cleanups (no viruses found)
?re installed avast and avast cleanup 
?disabled some unnecessary parts of avast to help with cpu but it didn't fix the problem
?made sure that there isn't multiple antivirus
softwares up at the same time
?opened up my computer case and cleaned fans,case etc from dust (i think this helped a bit with the cpu but my computer still can't handle any games that it was able to handle
few days ago)
?tried downloading and manually installing the update but even then it failed
?ran Windows Update troubleshooter and tried to
fix windows updates but it didn't help either
?disabled superfetch but it didn't do anything so i turned
it back on

+ my computer has 201 Gt of free space so i don't think that's causing the cpu problem either.
i'd be really happy if someone could help me with these issues that i am facing.

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I've downloaded the update for my laptop through windows update 3 times now. Each time it completes download, then restarts, configures updates, then gives me the notification: "We couldn't finish installing updates" Following that, a check of my update history shows no failed attempt or any reference to the update being downloaded. There is not at any stage an error code.
I have run the Windows Update Trouble Shooter with no result.
Any ideas will be welcome.

(I have a monthly isp download limit of 10 gb and with the speed i get it takes 4 hours to download the update so it has to be done after midnight so it doesn't count against the download limit )

A:Anniversary update won't install - no error code

Hi, download the ISO manually and create a bootable medium (which is useful in various circumstances).
(How - where- see the Tutorial section or search the net- not difficult).

That way you download once and can retry and have it available for other purposes. Also you avoid issues with Windows update.

From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

Disable any AV. Disconnect any devices you don't need. Uninstall any program that affects or modifies your GUI.

Do a clean boot then try the upgrade using the Win 10 DVD/USB.

If it fails again, you can have a look at the log:
Windows Update logs are now generated using ETW (Event Tracing for Windows).
Please run the Get-WindowsUpdateLog PowerShell command to convert ETW traces into a readable WindowsUpdate.log.

For more information, please visit http://go.microsoft.com/fwlink/?LinkId=518345

Good luck!

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I managed to fix most of the checksur errors (there was 8 in the beginning) on my own but now I am stuck.
Anyway I am on Windows 7 SP1 32 bit, I have run checksur and then sfc and uploaded the CBS folder with the logs.
Thanks in advance

A:Error code 9C48 when trying to install IE 11 update

CheckSUR found and fixed one problem.

SFC found this error...

Line 4787: 2014-09-10 01:33:43, Info CSI 000001db [SR] Repairing 1 components
Line 4788: 2014-09-10 01:33:43, Info CSI 000001dc [SR] Beginning Verify and Repair transaction
Line 4791: 2014-09-10 01:33:44, Info CSI 000001de [SR] Cannot repair member file [l:20{10}]"mshtml.dll" of Microsoft-Windows-IE-HTMLRendering, Version = 11.2.9600.17107, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 4794: 2014-09-10 01:33:45, Info CSI 000001e0 [SR] Cannot repair member file [l:20{10}]"mshtml.dll" of Microsoft-Windows-IE-HTMLRendering, Version = 11.2.9600.17107, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 4795: 2014-09-10 01:33:45, Info CSI 000001e1 [SR] This component was referenced by [l:152{76}]"Package_1_for_KB2953522~31bf3856ad364e35~x86~~"
I'll post a fix protocol for it later.

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