Temporary solution/workaround: disable "C-States" in BIOS, the "Performance" section.
Here are instructions how to access BIOS/UEFI settings on a Windows 10 laptop:www.dell.com/.../SLN143038
Issue description:My new DELL XPS 9360, CPU i7-7500U (Kaby Lake) was freezing/hanging completely under Windows 10 (most recent BIOS as of today, tried Windows without and with recent updates). There were no Windows logs preceding it. The display was frozen, audio playing in a loop the last sound, the keyboard, touchpad, external mouse irresponsive. Only recovery with a long press of the power button.
All DELL self-test passed fine, also Windows overnight memory test passed fine.
DELL service in Switzerland/Germany checked it and sent back without any repair (but still they sent it back after ONE month after I emailed them).
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
I recently purchased the XPS 13 9360 (Kaby Lake) and have been using for a couple days.
I've noticed coil whine in the form of static sounds coming from the left side of the laptop, near the power connector.
There is very minimal noise when the laptop is on battery, where the noise is audible when your ear is next to the keyboard.
However, when connected to the power outlet the static becomes quite audible at a normal viewing distance. The static occurs frequently (especially when scrolling).
I tend to work in quite spaces with little ambient room noise, as I am easily distracted.
Is there a solution to resolving this coil whine issue? I feel like at this price point this should not be an issue (especially since is was well known in the earlier models).
A few days ago I got the new 9360 with a standard configuration. In general a very nice piece of hardware. I do have a problem however (I am guessing it is the network killer driver). Of course I have been updating all available new drivers including 2DNC8_WN32_18.104.22.1687_A01.EXE
I am an online chessplayer using a chessserver (playchess). Since switching to the XPS 13 I have lag times not experienced before. I have been online multiple times and the result is very much the same. Funny with my 'old ASUS UX31' I have no such issues. At home I am connected to the same network, and my internet connection is via coax cable.
Since I thought this could not be true I did another test and set the Dell and the ASUS to do a ping test.
Firstly I pinged simultaneous (2 finger system) the chess server which is a long distance from my location (Australia to Germany) and then I pinged google.
Out of 10 tries the ASUS got 8 times the better ping times then the DELL for both the chess server and google. The ping times for google were of course shorter then the chess server.
Beats me, any idea anyone.
I received my XPS13 9360 with i5 KabyLake processor, 8Gb of RAM, and 256Gb SSD configuration today and I'm impressed with it so far. I ordered a 9350 model with the (i5 SkyLake) last month but returned it to Dell for a refund due to the infamous 'noise' issue, sub-par network card performance, and intermittent speaker distortion. I really like the XPS 13 and dreaded have to send it back; I just couldn't accept the shortcomings and deficiencies considering the amount of money spent. Well, it is obviously too soon to say that there aren't any gremlins hiding and lurking in the 9360 version but I can certainly say that this particular system is working flawlessly--perfect. As far as noticeable differences in processor performance, I really can't say (or care)--I only had the 9350 for a couple of days so I have no basis to compare. I'm not into hair-splitting or super-sonic performance and could care less about the nanosecond differences in the SkyLake and KabyLake processors. I would have been quite happy with the 9350 had it not been for the gremlins I noted. I'm not the into gamer stuff anyway--the i5 processor is quite suitable for my purposes. However, the little bugger is super fast-scary fast! I am very impressed with the new Killer network card, too. Man, the thing i... Read moreRead other answers
Hello, As I've learned the "NEW" 2016 HP Spectre x360 13-w000 (Kaby Lake) does not have a digitizer built-in and thus does not support any Active Pen/Stylus. The only option available is to use some capacitive one. I have a Wacom Bamboo Stylus which performs horribly on my x360. Do you guys have any good suggestion for such a capacitive stylus, which is precise enough for occational note-taking, document marking, etc? Thanks!
Hello crackjackx, Please go through the below compatibility list : http://support.hp.com/au-en/document/c05166879 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 2 answers
I was noticing severe battery drain on my one month old spectre x360 i7 7500 ssd 512 GB variant. the laptop was taking more than 3 hours to charge and the charge was not holding for more than two and half hours for normal web browsing. It was also discharging at an unacceptable pace while completely turned off. I had updated my BIOS firmware to F.10 and also applied the Sphinx fix as described [url ="http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...] in post 79 by Senchronize. However, the problem persisted. I decided to do a complete factory reset. Backed up my data and created a USB recovery using the HP support assistant software. However, while applying the factory reset, after the formatting of hard drive stage was completed the programmed returned an errors message "HP recovery manager failed error code=0xEFFFFF23". I tried doing it again and it would return the same error. I did a hardware diagnosis from BIOS and it does nothing. Tried loading a fresh Operating system through an OS bootable USB. The system prepares for install. But when it is ready it install, it fails to see any hard drive at all. I checked the HP support page for this machine to find if there is a SSD driver that I can load during the OS installation. However, I couldn't find the SSD drivers associated with this machine. I bought this machine in USA and currently in India. Will not be going back for few months. I wonder if the warranty will be ava... Read moreRead other answers
Hello, I purchased a new spectre x360, w013dx model number, from best buy on Feb 11 2017 and I seem to be having an issue that has popped up on this forum, YouTube, and various other Google searches, namely the loose, or more appropriately, the overly noisy and clicky touchpad. I am wondering A) is this a condition that becomes worse, progressively that is, or does it get better over time as the touch pad and other components get "broken in" so to speak, and mate together better, like using lapping compound on machine parts? B) If this is considered an issue, is there a fix for it if I send it in to HP? It is moderately bothersome to me, and in haven't really experienced it before on other laptops. I really like to use the 2 and 3 finger swipes and scroll features, and when I push down on the touchpad without clicking it, it feels loose and there is an audible click when I press down on it. I am coming from and Acer laptop that had an extremely smooth and oversized glass track pad so I may be overly aware because I got used to that one and it was very solid. I do not want to return it and plan to keep it because otherwise it is fantastic, but I have seen other people say this and I will echo it here, this is a 1200 to 1400 dollar device and I want to make sure it is in peak condition because I plan to keep it for at least 2 to 3 years. If someone from HP could respond I would appreciate it. Thank you.Read other answers
I have a dell xps 13 9360 and for the most part ever since I have owned it the mother board has made a fuzzy noise when there is any movement on the screen, the noise is even louder when plugged in. I sent it back to get fixed and the issue was not resolved. I heard that maybe dell is trying to fix the problem. anyway I was wondering if a return of the laptop would be the best option since dell couldn't seem to fix it the first time.Read other answers
When I listen to audio with headphones it comes out crackly and distorted, however, when I connect a speaker via aux cable in the same headphone jack it sounds normal. Audio from the laptop's speakers in normal as well. I have checked the headphones and it's not them that's the issue. The crackling happens with all my headphones.
The problem is very recent. A couple of days ago I picked up my headphones unaware they were plugged into my XPS. The jack was pulled out of the headphone jack when I picked up the headphones and it's been an issue ever since. I would have immediately assumed that It's a hardware thing with the jack although, I didn't pull it out very hard nor did it come out at a weird angle so I can't see how that could've of broken it. Also, the jack still works perfectly with external speakers so I'm not too sure what's wrong with it.
If anyone has any ideas or suggestions that would be an enormous help:)
so i hear Kaby Lake and Zen isn't "compatible" with anything older than Win 10, but what does that mean?
will everything still work, but you just wont get any security updates via windows update?
or will they cripple it so it wont even boot?
i also heard that intel/AMD wont provide any chipset updates, but that should be fine right?
It means that on Kaby Lake or Zen you wont be able to install other OS than Win 10 or Linux.
It's Windows death sentence.
HelloNow I know that Dell might not want to give any information about this topic, but I wanted to ask anyway. I will without any doubt buy a new laptop before the end of this year as my current laptop is so unstable that it is a complete no go at any exam.Kaby Lake quad core CPU's will not be hitting the market before 2017. However the nvidia 1050/1050ti will, to my knowledge, be released in October. Also there has just been a significant(around 100USD) discount on XPS 15(and the old 13) on the Dell website. At least on the danish site.This leads me to think that a XPS 15 refresh with a 1050/1050ti might come before the end of the year? Is this possible or are there no doubt that a XPS 15 refresh wont happen before Kaby Lake in 2017?Best RegardsEmilRead other answers
Skylake users given 18 months to upgrade to Windows 10 | Ars Technica
Help me understand how this works? I have a 6700k with w7 and w10. How does Microsoft know which CPU one uses with Windows?
Would, for example, a W7 computer with a 2600k get updates that mine would not?
If I were to get a Kaby Lake CPU and try to install w7 with it, what would happen?
Would only some useless power saving features not work? Would Windows 7 not install at all? What new features are coming in new processors other than power saving shenanigans? I have no idea what that author is talking about. I have installed multiple different Windows OSs via USB with NO "difficulty".
Furthermore, is this just fearmongering? It certainly seems like it may not affect consumers/enthusaists as much as the author implies.
Also, before anyone says "go to 7 forums", one will ALWAYS be comparing older OSs to the newest ones in regards to performance and compatibility thus I feel it's appropriate.
Newer processor may have some new instructions that older OSs don't know about. Similar things were happening in the past. Seems like MS is not going to bother with updates to older windows to be compatible with newer CPUs but Intel may come up with some patch.Read other 1 answers
Just after placing my order (I'm moving from a Macbook Pro to Dell for the first time keeping fingers crossed) I read about the 'coil whine' issue potentially affecting also the latest 9360 w/i7 KL. Has the announced by Dell in this forum motherboard fix by January 2017 been implemented?
Thanks a lot...
same here... Macbook Pro to an Kaby XPS15. fingers crossed here as wellRead other 1 answers
Sooo, just bought a new laptop. The model is below:
E5-575G-728Q | Laptops - Tech Specs & Reviews - Acer
Reading on the internet, I cannot find a reliable source confirming if Windows 7 can be installed on Intel Kaby lake processors. Found sources telling me that you can and sources telling me you cannot.
I needed to try, so I booted an USB with a WIN7 iso using RUFUS and tried to install, however after starting the install I get this:
I tried to use both 3.0 and 2.0 USB ports, same error. I cannot load drivers from same usb or other USB as I cannot access them from there, so I am guessing that's not the issue. I also enabled legacy.
I don't even know what driver I would need.
Am I forced to install Win10? I would very much appreciate any kind of guidance as I do not like WIN10 interface.
Acer Aspire E5 575G ReviewRead other 1 answers
Last week I had to return the brand new 9350 QHD+ because of the coil whine noise. It was a real pity because I was in love with the rest, but it was simply too loud.
Now I am thinking again what to buy.
Is the design of the new XPS 13 Kaby Lake (9360) solving the coil whine problem?
If yes, I would prefer to wait and buy the new version.
I hope that someone from Dell can give me an asnwer here. Thank you very much in advance!
This system is so new few if any users will have one in their hands.
Other thing to consider if it's an issue -- Kaby Lake will not run anything earlier than Windows 10, period - no work arounds, etc. It's Windows 10 or nothing (Windows-wise) -- if that's an issue.
Hello guys.Sorry for my english but im italian ...I bought the new HP Spectre 13 Refresh with Kaby Lake.I have the model with i5-7200U, 8 GB RAM and 256 GB SSD.But the computer is really slow, i see from the Task Manager that the cpu go to 100 % very often and use min 4-5 GB of RAM.Even web browsing is frustrating ( with 3-4 tab open ).I noticed also that the cpu work from 2.50 Ghz to max 2.71 Ghz, when should be from 2.70 Ghz to 3.10 Ghz.Read other answers
Anyone have any idea when we would see the P70 updated with the Kaby Lake 7th Generation Intel processor? Seems like the flagship portable workstation should have the newer processor and if I understand it correctly it should be easy to do since the chip architecture is similar.Read other answers
I got the system about a month ago and over the past several weeks it has been crashing extremely frequently. Initially it would not resume from sleep, now if I let the screen time out, it will not wake up. I've tried windows updates, windows memory diagnostic and new WiFi drivers. One day it crashed 7 times as I was trying to figure out the problem. If I try and disable or update the Wifi driver after its connected to a network it BSODs. I disabled as much power managment as I could related to WiFi and it seems to have reduced the frequency of crashes, the crashes occur whether or not its plugged in.
111416-13859-01.dmp 11/14/2016 4:39:00 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff801`fa24dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/14/2016 4:40:54 PM
111516-9718-01.dmp 11/15/2016 4:35:13 PM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff804`8158dcec nwifi.sys nwifi.sys+dcec NativeWiFi Miniport Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/15/2016 4:36:11 PM
111616-6796-01.dmp 11/16/2016 9:42:16 AM DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`decafc37 00000000`00000002 00000000`00000000 fffff80b`7f9bdcec tcpip.sys tcpip.sys+2862b TCP/IP Driver 10.0.14393.0 (rs1_release.160715-1616) x64 ntoskrnl.exe+14a510 4 15 14393 11/16/2016 9... Read more
I was running an emulator to see if my computer can halndle the output, and now I am here. My screen suddenly went black through some gameplay and will not turn back on. My laptop was charging and I had a USB Type C dongle/ hub connected to it. After my screen went black, I tried pressing the power button to power it back on, but it didn't work. I unplugged all other peripherals and tried the power button again, nothing. I don't mind performing a hard reset, I just need help turning my laptop back on for school. The LEDs don't even turn on when I try to reconnect the charger and the same goes for the LED on the power button. Please help. ThanksRead other answers
Dear Guy!I want to buy a new PC workstation Z seris use Processor Kaby Lake. But i can't find it in web store (http://www8.hp.com/vn/en/workstations/z240.html).Can you ask me when HP will sell it?Read other answers
Hi! I would like to know whether it is possible to put 32GB of memory (as 2 x 16GB DDR4 SODIMMs) into the Kaby Lake version of the ENVY 15 (specifically, the as104na: http://store.hp.com/UKStore/Merch/Product.aspx?id=ECC_BUNDLE_6156376 ). The documentation suggests that 16GB (as 2 x 8GB SODIMMs) is the maximum, but it's unclear whether this is actually accurate or has just been copied from previous-generation documentation - otherwise-inferior competing products using the same processor and chipset such as http://www.dell.com/uk/p/inspiron-15-7560-laptop/pd?oc=cn75602&model_id=inspiron-15-7560-laptop clearly advertise support for 32GB of memory as 2 x 16GB SODIMMs. I can see that there are similar answers around for previous generations of the product, such as http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Is-32GB-RAM-possible-in-an-HP-E... , but does this answer continue to be true on the new versions? If so, can you offer some explanation as to where this restriction comes from? (For example, if it is really a testing/certification issue rather than some sort of hardware deficiency and therefore actually will likely work (without being explicitly supported) then I would be happy to take my chances with that setup.)
32GB is not tested and may cause unexpected results.HP ENVY Notebook PC (model numbers 15-as100 through 15-as199) support 16GB Maximum.Two memory slots, non- accessibl. Which means that RAM is not upgradable.Support for DDR4-2133 Dual Channel Support for up to 16-GB maximum on-board system memory16384 MB (8192 MB × 2)Link to service manual: http://h10032.www1.hp.com/ctg/Manual/c05219344Read other 2 answers
I apologise if there is a more appropriate section for this question. I currently own the H.P. Pavilion 500-268ea Desktop P.C. with Windows 8.1. Will H.P. be releasing a Desktop Tower P.C. that includes the newly realeased Intel Core i7-7700K Kaby Lake Processor in the near future? Regards. Pip.Read other answers
Hi all, so I am finally about to replace my Yoga 2 Pro. One of my main requirements is battery life for trans atlantic flights. I was initially looking at the 710 15 inch which seems to be getting good battery life, although reviews of the revised Kaby Lake are hard to find. Now with the 910 released, I am also looking at that model. Concerns with both models, the Best Buy versions that have 16gb of the 710 15 inch and 910 both have QHD screens which I am assuming hit the battery for around an hour of battery life vs. the FHD versions. Also the 710 FHD model in Best Buy is the i5 version (I am thinking I could drop an extra 8gb of memory into that revision as I believe there is a free memory slot available?) and so I am wondering would I really see much of a difference in the i5 vs i7, I do not do any HD encoding etc, the most taxing activity would be World of Warcarft which I think should run fine on either at reduced resolution.Last question, on the 710, is the SSD sata or PCIe? Again battery life is a concern, main usage for flights will be watching local video content, both 1080p and 720p. Thoughts?PatrickRead other answers
Has anyone seen / heard information regarding a possible ETA for the new Kaby Lake based Spectre x360 variants in the UK? It's exactly what I'm looking for, and I was really excited about the October release date, only to be disappointed when it came and went and yet it's still not available in the UK I've customized the spec that I'm after on the US store: 13", 1920x1080, Core i7-7500U, 16GB RAM, 512GB NVMe SSD, Win 10 Pro x64 - except of course it's lacking the UK keyboard. Any idea how much longer I have to wait before I can replace my ancient 8+ year old laptop with this laptop of my dreams? Thanks,AlexRead other answers
I currently have an Envy 750-114 desktop, which has an i5-6400 processor. I am curious as to whether I would be able to upgrade to a 7th-generation Core processor (Kaby Lake), since it has the same socket. I realize that this line of processors does not appear to be officially supported, and thus any such upgrade would be liable to void any warranty on this system, but the warranty is just about expired anyway. The TDP of a 7th-generation processor appears to be comparable to that of the current processor (many of them appear to be 65 W, such as the i5-7500 or the i7-7700). My concern is less about official support and whether such an upgrade would work at all (particularly as to whether any issues may arise). I have the 2B47 1.04 board, with BIOS version A1.08.
@jackypop Most motherboards with the 1151 socket are typically capable of supporting Kaby Lake processors. However, that doesn't mean that all manufacturers will support Kaby Lake on the 1151 socket motherboards. The existing processor support list for your motherboard don't include Kaby Lake processors. Additionally, I can find no mention for Kaby Lake processor support in the last BIOS update fix information.Read other 1 answers
On the US HP store, the Spectre x360 with the 7th Gen Intel chipset is already available for purchase.I tried calling your sales rep who said he does not know when the new laptops will arrive.Does anyone have any info on when the laptops will be available for purchase?I saw you can already buy the Envy and Pavilion laptops with Kaby Lake, but not the Spectre x360.Any info would be greatly appreciated.Read other answers
Will the bios for the motherboards used in Acer computers - whatever they are, I can't find anything about it - be updated to support Kaby Lake processors? Speifically the one in Aspire X3-710. I'm interested in upgrading to a i7-7700 but don't know if I can without a bios update.Read other answers
The computer was purchased on December 10 2016, and on February 11 2017 I presented the fan system error 90B.
The error appears and disappears, I update the BIOS but it is still happening. The equipment is impeccable, so I discard dirt. Also the fan seems to work, and I have monitored the temperature and it has not changeda, although it has warmed considerably since I bought it. But the error still appears. The equipment has warranty but I buy it in USA and I am from Costa Rica.
Does anyone know if Intel HD & Iris Graphics Drivers Version 22.214.171.12426 WHQL works with HD Graphics 630 on Windows 7 x64?
These video drivers include Kaby Lake iGPU device IDs. Have a look at igdlh64.inf line 155 and devid.info/237509
Does 2D / 3D run without crashing on Win7 x64?
Does anyone know if Intel HD & Iris Graphics Drivers Version 126.96.36.19926 WHQL works with HD Graphics 630 on Windows 7 x64?
These video drivers include Kaby Lake iGPU device IDs. Have a look at igdlh64.inf line 155 and devid.info/237509
Does 2D / 3D run without crashing on Win7 x64?
Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.Read other answers
Hi, So having a bit of a frustrating experience finding a working dock for the new Spectre X360 (Kaby Lake). I need something with PD (power in), HDMI/DVI or DP out (two ports if fine, one up to 4k), and a few USB ports. I've tried a cheap aukey one and though HDMI works it's buggy. I'm now looking at this guy P5Q54UT - HP Elite Thunderbolt 3 Dock 65W but not entirely sure if it'll work. A few pluggable docks specifically mention that HP is not supported or claim HP doesn't support alt-mode (for USB C) and PD 2.0 spec. Any guidance is appreciated.Read other answers
Hello,I would like to buy 2017 model of Hp Spectre x360 15. However, I would like to add Arabic letters to the keyboard.How can I do that?
Hi, I don't know which one you plan to buy but in general, machines will have (pre-built) one of the following keyboards For use in Canada 841266-DB1For use in France 841266-051For use in Germany 841266-041For use in the Netherlands 841266-B31For use in Saudi Arabia 841266-171For use in Switzerland 841266-BG1For use in the United Kingdom and Singapore 841266-031For use in the United States 841266-001 Please wait when machines are available in your country. Regards.Read other 2 answers
Hi, I bricked my laptop but have gotten far enough to short the pins, remove the CMOS battery, and disconnect the system's battery - downloaded the old BIOS and extracted it to a FAT 32 USB drive, but I can't find the right key combo to get the laptop to boot into a BIOS recovery state. Any help at this point would be great - it's under waranty and Alienware is sending me a new one, but I leave the country really soon and have nothing better to fixate on. Thanks in advance,
I found something that might help you. Try this page and see if it can help you.Read other 4 answers
Does HP plan or intend to post a new BIOS to allow Kaby Lake (i7-7700) CPU upgrade for EliteDesk G2 800 Tower since they are LGA 1151 pin compatible?Read other answers
Hello, In late December 2016 I purchased an XPS 8910 from Dell. I like it. It includes a Skylake Core i7 6700 cpu. I know both Skylake and Kaby Lake processors both use the same motherboard socket LGA 1151. And, the now released Kaby Lake will in fact still work with a z170 motherboard. My question is: When will Dell provide a Bios update to support the new Kaby Lake processors so we can upgrade, or does the latest Bios version 1.0.10 already have this capability?Read other answers
I have Ubuntu 16.10 installed on Hp Spectre x360 Kaby Lake, I have noticed that on suspending the machine isnt exactly saving power - the battery discharge rate seems to be stable at the idle discharge rate?Morover I have also noticed that the machine was a bit warm after a few hours, which makes me think that the machine was actually on but only the screen was off.Any sugessions on how I can get the same suspend features as in Windows 10?Read other answers
Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards JelleRead other answers
Considering this new revision has been out for about a couple months now, I am really surprised that no one has posted about this yet. My question is simply exactly as the title says. Does the newest HP Spectre x360 13-w0XX that has the new Kaby Lake i7 support two 4k displays? I know that because of having Thunderbolt 3 ports, it has the right connections to support it. I guess the real question is can the Intel Graphics 620 support that? I know it can support one 4k display, but not seen anything about dual 4k displays. I just recently purchased this lap top, and I love it so far. However 1 of the main reasons I bought it was because it was 1 of very few lap tops on the market with Thunderbolt 3. I think the only Windows laptop that had not only 1 but 2 of them. So if this laptop has the ports to support dual 4k without a graphics card that can, then that will be incredibly disappointing.Read other answers
So I just got this laptop, and I noticed that it would make a soft but noticeable clicking sound sometimes when I tap it lightly or when I'm scrolling with two fingers. Is this normal or should I exchange it? Thanks!Read other answers