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Battery 0% Plugged in, not charging

Q: Battery 0% Plugged in, not charging

Hi,I am having a strange issue. I was running windows 8.1 and then I downgraded to windows 7 and since I have downgraded to windows 7 I am having this problem battery 0% plugged, not charging. As soon as I remove the power, laptop shuts down. My laptop is less than one year old.I tried all the options on internet such as uninstalling battery driver through Device Manager.Main question I would like to ask, is this a software issue or hardware.I gave my laptop to a friend to downgrade windows and once laptop came back to me after a week, battery is not working. Before that everything was fine.Help Please....

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RELEVANCY SCORE 200
Preferred Solution: Battery 0% Plugged in, not charging

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 80

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 80

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 78.4

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 78.4

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 75.6

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 75.6

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 75.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 75.6

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 75.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 74.8

new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.

A:battery plugged in not charging after 55%

Hello ag161,  Since you have tried all the required steps, try to update to the latest BIOS  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 74.8

HP pav. 13 x360. Windows 10 Had the plugged in not charging error with a CMOS error at boot up and then it would take 5min to boot and then it would run fine. Got it in under warranty and they changed the battery out. 4 months later the error has occurred again. As before I tried all the basic troubleshooting from reinstalling/updating drivers to flashing the BIOS to reinstalling windows and it still would not charge. Took it apart this time as it is out of warranty, pulled the battery, cleaned out all the connectors and am currently checking for possible short sites, but I rebooted the laptop without the batter and still got the CMOS error but it booted immediately. I am going to do more troubleshooting, but I do not know what this CMOS error is if the battery is out of the machine. What am I missing? Thanks in advance. Please help. Wife is not happy without laptop.

A:plugged in not charging with new battery

> Got it in under warranty and they changed the battery out. Which battery did HP replace? A "CMOS error" means that the (small) battery on the motherboard has failed to keep "trickling" enough power to the CMOS chip to enable the CMOS to retain its settings.  This battery is distinct from the "main" removable battery that fits into the laptop. Some computers have "power" settings to maximize battery-life.  This may include not automatically charging the battery up to 100%, if you usually use the computer on AC power.  So, this may trigger the "plugged-in-not-charging" message, but it does increase the life of the battery. > rebooted without the battery, and still got the CMOS error Definitely, it's the "small" battery on the motherboard that is not working.Contact HP, to see if they will admit that they changed the "wrong" battery.  

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RELEVANCY SCORE 74.8

I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.

I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
 

A:NEW battery plugged in but not charging

1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
 

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RELEVANCY SCORE 74.8

I have a lenovo b40, which isn't charging. Yesterday it showed "plugged in, not charging". Now, even with the charger plugged in, it doesn't display anything. Also, the power light is blinking. I pressed down the power switch with the battery attached, it simply blinked faster. When I tried the same thing without the battery, nothing happened.

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RELEVANCY SCORE 74.8

Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

A:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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RELEVANCY SCORE 74.8

Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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RELEVANCY SCORE 74.8

Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right?  Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.

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RELEVANCY SCORE 74.8

Battery plugged in, not charging:Age of laptop 27 months My battery doesn't charge anymore.  If I make a HP battery test on my HP Support Assistant it shows me as a result : Battery OK.  Meaning: The battery is functioning properly. If I test the battery with an additional programm it shows me a battery wear level 100%. This means, the battery should not be rechargeable anymore.  - What should I do?- Replace battery?- I have a capacitiy of 18% left. What happens if I reach 0%? Is it still possible to use the laptop with the power cable?  Thanks and kind regardsAmuni1 

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RELEVANCY SCORE 74.8

The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled

This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!

Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
 

A:Battery: 0% Available (Plugged in, charging)

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RELEVANCY SCORE 74.8

My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt

A:Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

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RELEVANCY SCORE 74.8

My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

A:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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RELEVANCY SCORE 74.8

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 74.8

System: HP Envy 17, Model 17 -- k206TX,  LOL32PPA#ABG Hello I am hoping someone can help me with this issue: My battery shows the message (3% [for example] available, plugged in, not charging). This is a replacement battery but I had the same issue with my original battery.The battery charges very slowly when the laptop is turned off and plugged in.I noticed that the "Microsoft Composite battery" driver is missing.This is what I have done to try and fix the problem (not in order).1. Ran the system recovery which took me back to windows 8.1, updated everything then moved to windows 10 64-bt.2. Replaced the battery (it was due for a replacement anyway).3. Updated the Bios through HPs website to the latest version, and reset the Bios settings to default just in case.4. Ran the Windows trouble-shooter for Battery issues and hardware, it found no problems.5. Completely drained the battery, uninstalled the battery drivers just using AC power, powered it back on with the battery inserted. 6. I can't use the HP Service battery tester as that causes the laptop to blue screen (the first time I did this the old battery started charging again for a while).I ran the battery diagnostic (F2) and got this error message:I'm not a tech person. So, it's meaningless to me. Unfortunately, the laptop is out of warranty. Any ideas other than a repair shop?

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RELEVANCY SCORE 74.8

I used a friends charger to charge my laptop on wednesday which was the 16th of november and when the battery charged up to like 86% i had the plugged in not charging notification. After this incident i still get that notifiation even when im using the original charger when the battery charges up to 86% . Can u guys please help me, im really worried

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RELEVANCY SCORE 74.8

This is my last post about this issue https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y70-battery-is-plugged-in-not-charging/m-p/2258...and with the step 2 in that I fixed my issue, but this time, all these steps do not work. Also I can not find new Energy Manager software in the Y70-70 support software download list.Can you guys help me this time?This Y70 really annoy me a lot, the screen blinking, and battery not charging......Thank you 

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RELEVANCY SCORE 74.8

Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

A:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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RELEVANCY SCORE 74.8

Please what do I do my laptop keeps showing me 'plugged in, not charging' and I've tried different chargers to no avail

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RELEVANCY SCORE 74.8

Just bought a new Acer Aspire V Nitro VN7-791G-76Z8 a  couple of days ago.  I've kept the laptop plugged in but the battery level has been dropping by about 1% per day.  The power charging light is always blue and it says "plugged in, not charging".  I'm running Windows 10 and have installed the Power Management update from the Acer Care Center app.  What's wrong and how do I fix it. Thanks

A:Battery plugged in, not charging

Hello, Have you tried a battery reset? Disconnect the AC adapter.Gently insert a paperclip in the battery reset hole on the bottom side of your laptop.Reconnect the AC adapter, and resume normal use.

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RELEVANCY SCORE 74.8

Notebook HP Envy DV6 T he batteri is fully discharged (0%), the battery status is "battery plugged but not charging).I cannot charge the battery.I've removed the battery, restarted and used the laptop without it, restarted again the lapot with the battery but I've not solved the problem.

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RELEVANCY SCORE 74.8

Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

A:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 74.8

My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

A:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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RELEVANCY SCORE 74.8

Hi Once my laptop was working fine then all of a sudden it shut down automatically and then  I tried to start i was not able to start it without adapter.The battery says it is plugged in charging but actually it is not charging at all.It is stuck at 0%.And sometime it doed not even detect the battery.I hope you can help me. My Laptop name : Hp envy 15t-j100 select editionProduct number:F0D26AV And I purchased this laptop from US and I am using this in India.I contacted the customer care of India and they says that this model is not available in India.So they cannot do about it.

A:Battery plugged in not charging

Hi there @Jogi43?,  Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I read your post on the HP Support Forums. I understand that your battery is saying that it is plugged in and charging, but it does not actually charge.  I did some research and found some documents for you based on the issue you had described.  HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge - If your notebook computer battery does not power the notebook or will not hold a charge, troubleshoot the battery to see if it needs to be replacedHP Notebook PCs - Improving Battery Performance (Windows 10, 8, 7, Vista). HP Notebook PCs - Testing and Calibrating the Battery (Windows 8) - To know the condition of your battery, use the steps in this article to test your battery and calibrate it if necessaryPlease follow these provided troubleshooting steps, re-post and let me know the results. Thank you! Have a great day!

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RELEVANCY SCORE 74.8

I have a HP 17-g121wm laptop  for about a year and all of a sudden the battery won't charge. The charger is plugged in and the led lights are on. I've tried updating Bios, a hard reset, and still nothing has changed. Please help!!!

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RELEVANCY SCORE 74.8

i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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RELEVANCY SCORE 74.8

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working . 

A:battery plugged in not charging

Hello malakyaseen12, Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 74.8

The last 2 days I have had this problem with a Dell Inspiron 1545 laptop, and have been using it with the power adapter/charger plugged in. Yet this morning I have started up the laptop with the power plugged in, and now it shows that the battery is plugged in & charging !!
Checking the battery yesterday it showed " battery life- moderate." As everything works fine with the power adapter plugged in, I assume that the adapter is fine.
If the problem arises again, can I use a power adapter from a Dell Inspiron 630M laptop which runs Windows 7 ? This Inspiron 1545 laptop runs Windows Vista.
Hopefully someone can advise re the use of the 630M adapter with the 1545. Will it be safe ? I do not want to cause damage to the Vista machine.

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RELEVANCY SCORE 74.8

I apologize in advance if this has already been addressed here, I do not see a way to search this forum.
I have an Inspiron 15, 5000 series laptop running Windows 10.  It worked using AC power, but not battery.  The toolbar battery icon message says "0% available (plugged in, not charging).  I have tried several variations of online recommendations to remove the battery and either disable, reinstall, or uninstall drivers.  All were unsuccessful.  
I did notice that if I remove the battery, the battery icon says "no battery detected".  When I plug it back in, the text changes for about 1 minute to "0% (plugged in, charging), and the icon shows charging, but then it reverts to the 'normal' "not charging" status.
Based on this info, how do i determine if this is a hardware problem requiring a new battery, if it is a software problem other then the driver problem that tried earlier, or some other charger problem?
Thanks,
Michael

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RELEVANCY SCORE 74.8

Acer laptop
2 months old

I did the followings but did not fix it :

Unplugged the machine
Removed the battery
Plugged everything back in ( except the battery ) and loaded the machine
Turned off the machine
Put the battery back in.

This is the 2nd time. Fisrt time I fixed that by performing the above steps. Not this time.
Google search suggests faulty adaptor, as well as contacting Acer while still in warranty.

After googling, I came across this suggestion :
Device Manager > expand Battery > Right click at Microsoft ACPI-Compliant Control Method Battery > uninstall > Action button > Scan for hardware changes

That did not solve the issue either.

Is there anything else I can do without calling Acer ?

A:96% Battery plugged in but not charging

Call Acer. You have a hardware problem.

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RELEVANCY SCORE 74.8

my battery won't charge, it was 7% yesterday and won't open unless it was plugged-in, then i'd notice that the battery wasn't charging at all. do i have to buy for replacement? still, my laptop is in 2 months warranty. my laptop model is ee714c36. thanks..

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RELEVANCY SCORE 74.8

Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks

A:Battery 44-48% not charging even though AC is plugged in

" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "

Please click on link below, hopefully it will be of help:
www.dell.com/.../soho_article_8

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RELEVANCY SCORE 74.8

Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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RELEVANCY SCORE 74.8

Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.

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RELEVANCY SCORE 74.8

New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

A:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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RELEVANCY SCORE 74.8

Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?

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RELEVANCY SCORE 74.8

HP Community,I am having an issue with the laptop battery. When it is plugged in, the battery does not charge. The start bar icon says "Plugged in, not charging". I just replaced the AC Adapter this week.  I ran the startup diagnostic test and it said that there was a battery failure but when I run the HP Battery Check throug HP Support Assistant, it says the battery is functioning properly. 1) If I calibrate the battery, will this fix the issue? 2) Does the battery actually need replaced? Getting one diagnostic saying yes and another saying no is confusing and frustrating. 3) If calibration does not fix the issue, is there steps I can try to take to resolve the issue before buying a new battery? 4) If I do need to buy a new battery, can I get a product number for the battery I would need to purchase? I have been trying to find a listing with the battery type on it but I cannot find a list with HP Pavilion 13 360x listed. I looked here (http://store.hp.com/webapp/wcs/stores/servlet/ContentView?storeId=10151&eSpotName=BatteryFinder&cata...) and that includes looking at the list under the "Laptop Not Listed?" button. Thanks,A concerned HP user looking for some juice for my battery!

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RELEVANCY SCORE 74.8

Computer plugged in...says its at 18%, not charging. Brand new. WTH?

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