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ASUS ROG GL553V - Laptop shut down (thinks it is hot?!)

Q: ASUS ROG GL553V - Laptop shut down (thinks it is hot?!)

Hi All

(Windows 10)

Bit of a conundrum on my hands. My laptop ASUS ROG GL553V is powering off instantly and consistently within 10 - 30 seconds of being powered on. Some small amount of background:
Less than a year old (so could return for warranty);
Had an issue with the ASUS ROG Gaming Center spinning the fans up to 100% when gaming and causing the laptop to shut down automatically. This was rectified by uninstalling said software entirely. No issues for 2-3 months since;
The shut down doesn't occur when something particular happens, it is seemingly 'time based' (like it's overheating and if you see here: https://rog.asus.com/forum/showthre...-Overheating-Throttling&highlight=speed+crash this is super common).

Instead, the laptop (cold as anything, no heat whatsoever) will shut down in bios, starting windows, logging in and sometimes I get 5-10 seconds of desktop time.

Putting it in the fridge netted me a small extension of time, but very very little. Just enough to see that the UEFI reports the CPU as 105c. HWM (briefly open) says the CPU is at a comfortable ~40.

Now obviously the CPU isn't 105c as I would absolutely be able to feel that melting a hole in the laptop, and HWM knows it's not. The UEFI is somehow detecting the CPU as 105c, and triggering a shut down. Now to me, the obvious solution was to update the UEFI via pen drive but I won't have enough time! And insofar as I understand, a halfway updated UEFI is a quick way to acquire an expensive brick.

Now as mentioned if I put it in the fridge I can get some small amount of time (god knows why this works) to do stuff in UEFI or super quick on desktop. Would anyone have a suggestion as to what I might do to stop the laptop from believing it is achieving nuclear fusion?

Thanks for any advice or help, and even answers to the nature of 'return it under warranty' would be fine.



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Preferred Solution: ASUS ROG GL553V - Laptop shut down (thinks it is hot?!)

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Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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This problem only started today.

When on the internet and I click on any link it opens in a new tab. So I'm ending up with lots of tabs open and I'm getting a bit .

When I open Word I get a dialogue box saying :
Word has detected that you are holding down the CTRL key. Do you want to start Word in safe mode.

Now, when I am in Word I can type Z, for eg, and I do get the letter Z and not the CTRL Z shortcut action of undo. The really annoying aspect of this problem in Word is that I cannot easily click on anything I've typed in order to edit it - rather than getting the cursor blinking at that one point I'll get a whole line or word highlighted, then have to click again (which works sometimes) or use the arrow keys to get the cursor somewhere thereabouts. This is making me because I do a bit of writing.

I run MSE anti-virus and just ran Malwarebytes Anti-Malware (free) and it didn't detect any threats.

Hoping someone can help and many thanks in advance.

A:laptop thinks I'm holding down the control key

I tried turning the laptop off and on (again) and this time it seems to have cleared the problem, at least for now. Sorry for putting anyone out and wasting their time.

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My laptop has in the last 24 hours become convinced it's end-Aug 2815 and keeps altering the time and date to tell me so. I can change it back, and it "sticks" with the correct time for a short while (but less than an hour) then changes itself back to 2815 again. I've checked for malware and viruses and not found anything, but the problem persists. Any ideas, anyone?

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Hello, I just registered here in hopes that you could help me, I own an alienware area 51 m7700 (never buy one, they SUCK)

it has given me problems left and right,, it comes with media center 2005, it crashed whenever I was watching video etc... so I finaly decided to purchase a separate windows XP profesional disk, formated my pc and installed it.

I had to install driver by driver manualy as windows didn't recognize anything by itself and I mean everything even the network adaptor. I had to use my mom's laptop to download a driver for my computer in order to go online.

Now finaly everything seems to be alright, I dont have media center anymore but this seems to be better.

Anyway, this is the MAIN problem I now have.... this new windows I installed is treating my laptop as a desktop.. no battery meter, no automatic shutdown (i have to press the power button after i click shutdown in windows) etc...

on top of this, I cannot for my life configure my card reader, this alienware pc has a 7-1 (or something like that) internal card reader but windows xp is recognizing it as a printer lpt port or something and alienware has no drivers for this because they say windows should recognize it by itself which is BS cos my windows isnt recognizing it.

to top everything off I was trying to make a partition with partition magic and partitiong magic says operation halted , too many errors... I dont know why.

A:Windows thinks my laptop is a desktop!

Start / Control panel / aperance and themes / change the computers theme / scren saver / power options / power schemes then select portable/laptop.
then go to advance tab on the top and select deisplay batery meter on task bar.

Hope that helped.

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I have a Sony Vaio Vgn-s38gp Laptop that I have recently performed a recovery on to reset the system. Prior to starting this process all functions such as the inbuilt mouse, wireless etc all were working fine. Now the laptop has the software for all the functions but when I enter into device manager it is registered as a pc. It thinks that there is a usb connecting the keyboard to the system and that it doesn't have the facilities to use the wireless internet.

Is there any way to change my system back to registering as a laptop? I have had this problem in the past (many years ago when we did a system recovery then) but can't remember how we got around this.

Please help!

A:Sony Vaio Laptop thinks its a PC -plz help!

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had to run this in safe mode, hope that is ok but only way my computer seemed to be ok working

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:35:06 PM, on 5/4/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support
Running processes:
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Googl... Read more

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so as the title says my laptop alienware 15 r3 pops a window up saying that a dell thunderbolt has been connected but not all features are accesable on this device.... I DONT OWN ONE!!!
this appears randomly and is very annoying. however it only happens when i have a keyboard plugged in
(i use an external keyboard as the laptop one is to small for my liking and i also have big hands so this is a big deal for me)
if anyone can help me with this id be greatly appreciated

A:laptop thinks my keyboard is a dell thunderbolt

Thank you for your message.Do you get this message when you connect the keyboard to the port on the left side or the right side? Do you get this message on both the ports?Does all the keyboard functions work fine?If the warranty on your computer is active, please update the Bios from this link http://dell.to/2w9Oomx  follow by the chipset driver http://dell.to/2v9NfKW & the controller driver http://dell.to/2uOg4sLTry connecting another USB device & check if the issue persists.For better assistance, please click on my Dell username & send a private message with the service tag, registered name & email address.

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My wireless connection is just fine. I am using other devices wirelessly with success. My laptop is conected ot the wireless internet just fine and then randomly it stops. The icon in the lower right corner changes from the wireless symbol to the plugged-in ethernet symbol but it isn't plugged in. It is as if the laptop thinks it is plugged via an ethernet cable when it isn't

A:Laptop thinks its plugged into router via ethernet

This could be caused by a momentary loss of the wireless signal. This causes the laptop to try connecting using the wired network connection

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Hi, my laptop running 8.1 (came with 8 from factory, updated when 8.1 came out) was updated a couple of days ago, through an official prompt. Since the restart, I am getting a Touch Keyboard icon on the taskbar, Office apps have a touch mode and the pointer keeps disappearing. It never did this before the update. My laptop is NOT touchscreen, it is a series 5 Samsung, I don't mind the new icons to be honest, but can't stand the pointer disappearing and having to reboot every time. Any ideas as to why it happened and how I can fix it/avoid it in the future? TYIA

A:Laptop thinks it's touch screen after update

If you go to the bottom left of your screen, right click, then click on system, does it say that there is pen and touch support?

Also go to Device Manager, and check to see if there are any Pen and Touch devices installed.

If you can, post a screen shot of your device manager, Your system Window, and your desktop, that will help me, and others to find out the problem to this issue.

Its strange if Windows has loaded drivers for a device that isn't present, or installed the wrong drivers for a device on your system.

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My Asus Eee notebook (XP Home edition OS) will not shut down normally. I have to use the power button to shut it down. We have traced it to the Weatherbug program. To shut down we have to remove Weatherbug by using cntrl/alt/delete to remove it from the processors running. Then the notebook shuts down normally.
Anybody have a fix?

A:Asus notebook will not shut down normally

Hello you should be able to remove Weatherbug by going to Add/Remove programs

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I have an Asus P4S800 motherboard with an Intel 3.0. Last night my computer just shut straight off like the CPU was too hot. I checked and that is what I was getting. It would go on and off, then power button wouldn't work and what not. Now, I start my computer and it says the system hung due to incorrect CPU speed though the speed is correct. The computer won't even make it to Windows now and I can't figure out what the problem is. Any ideas?

A:Asus P4S800 shut off

Hello and welcome to techspot, Kirmie!

Your computer is hot, you should get a better heatsink or did you plug the heatsink fan in?

Recheck or Reset the bios to "Fail-safe setting"


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Asus has some way of starting their programs that I can't find. In particular, I want to disable their Wireless Console 3 (wcourier.exe). There are other programs but I can't remember what they are right now. I can only tell you that is does not show up in msconfig or HJT. Does anybody know where I can find these startup entries?



A:Asus Laptop can't find startup entries for Asus Programs

Try using Sysinternals Autoruns.
It lists a lot more than msconfig.

You can download the Sysinternals Suite, or just the Autoruns utility.

Windows Sysinternals: Documentation, downloads and additional resources

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hi guys, my router is functioning perfectly, phone and tablet are going through it fine, but my laptop is telling me that it can connect to the router but that the router can't connect to the internet, have tried disconnecting and reconnecting the laptop but nothing changes, grateful for any advice, thanks.

A:Laptop thinks perfectly fine router is faulty

Try turning the router off and then wait a couple of minutes and then back on again

What windows version is the pc running

Can we see an ipconfig /all please when connected

ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC
You will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.
If you do not have another PC
Do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the information above those entries​
For Windows 8 or Windows 10
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Windows + X Keys together and choose Command Prompt (Admin) from the list.
Or Right click on the windows icon - bottom left hand side - A menu appears - choose Command Prompt (Admin)​
For windows version, XP, Vista, W7
Hold the Windows key and press R
Now type CMD
Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appea... Read more

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I'm helping someone fix a Lenovo 3000 C200 laptop that has a 1124x768 screen. The image on the screen stretches past the right edge of the screen by maybe 2 inches and past the bottom edge by about 1/2 inch. I checked the resolution and it's set at 1124x768. However, I checked the hardware settings on the monitor and Windows reports it as a 1280x800 screen, which explains why the image appears stretched off the edge. Windows is trying to stretch the image to fill pixels that don't exist. Is there a way to force Windows to recognize the screen as the correct resolution, or is this a hardware problem?

A:Laptop Display - Windows thinks monitor is bigger than it actually is

Anybody? The sooner it gets fixed the better.

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OK here's a quick breakdown of what happened.

My friend and I both bought refurbished Gateway laptops from tigerdirect.com that had Windows Vista preloaded. When SP1 came along, I did a manual download on my laptop, then copied the install file to my friend's laptop and updated that as well. A while after, he began getting a message telling him that the computer's copy of Vista was a pirated copy. I took his laptop, backed up his documents in safe mode, and ran a factory restore. I then did the SP1 update the right way through Windows Update, and it locked out even worse than before, not even allowing access to safe mode. On top of this, the serial number on the bottom of his laptop that has the Vista License number on it tore off partially. The serial number is still intact.

I've sent an email to Gateway about this, I have the date of purchase, a copy of the invoice from tigerdirect, and he has his credit card number used to purchase the laptop originally. Is there anything I can do to save this computer without buying a new OS for him? If it comes to that I may just try to find a copy of XP Pro since Vista is not that great, but I'd like to avoid that if possible.

I have an email into Gateway about this, but haven't heard back yet, and they want to charge $60.00/ hour for phone support.

A:Gateway laptop thinks Vista license is bootlegged

you may try microsoft and see what they have to say on the license issue

XP may be a problem, if you cannot get XP drivers for all the hardware devices on the laptop - I have seen this problem a lot rcently

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Having a long-standing issue with Windows 10, on my X1 Carbon 5th gen. When I use the find my device service, it NEVER shows my laptop where it actually is. Until recently it showed the location in GB, now it's in BC, Canada. This laptop has not been to either of those places. In chrome if I then click the "Locate me" button, it does show my correct location. My guess is that's Chrome reporting the location. Also certain windows services like Weather and Maps also report the wrong location.  Under the Control Panel > Region & Language, it's all set correctly. 'Date & time' is correct. As a sanity check, under 'Location', I've set a 'Default location' about 5 KM away from where I actually am. The idea being that I want to know when Windows is reporting that location, my real location (GPS, IP geolocation, etc) and when it's reporting my laptop has gone on vacation without me.  Any ideas?

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I have just built up a bunch of systems using the ASUS M2NBP-VM mother board. Randomly, the systems get into a mode where they shut down 3 seconds after being powered up. While in that mode, the problem is consistent with the power down occurring over and over each time the unit is restarted.

I have tried replacing power supplies, CPU, memory, and removing all other devices including hard drives. I have even tried other brands of power supplies to no avail.

All of a sudden, they start working again, and then they are fine. I have over 50 units that have experienced this problem. I would really appreciate any suggestions on a solution.


CPU: Sempron 3400+, 64-bit, AM2, 1.8GHz

RAM: DDR2 800

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The computer is just shut down for 5 seconds, then it restart.

I have checked out in the bios and it is correct. I got two windows on different drives and the problem is on both.

I got a brand new miditower and psu. Antec P180 and corsair 520w. And the problems were before I got these components.

I can reset the motherboard with a jumper, is this neccecary?

Edit: It is XP if it matter.

A:Asus P5LD2 wont shut down, just restart.

When you say you checked out the bios, did you look in Power Management to be certain that none of the "wake up" possibilities are enabled.
What is your antivirus program? Have you installed any new software recently?

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My Asus K55A has been shutting down randomly. I do nothing really intensive on my laptop, just Word and Chrome. I have attached my admin events for reference. This has happened before and lead to a BSOD so I had the OS reinstalled and the only thing I have added to the basic system is Word. I have not updated to 8.1 so I am not sure if that really matters. I really need this laptop running correctly, I am taking the bar in July and cannot risk it randomly shutting down. Any help would be appreciated!
I usually am just on Chrome with a few tabs open or with Chrome and Word open. It just shuts down quickly and without warning and stays off until I turn it back on. Sometimes when I turn it back on it takes a while to load icons etc. Let me know if there is any other information that could help!

A:Random Shut downs on an Asus k55a

Please follow the instructions here..

Blue Screen of Death (BSOD) Posting Instructions

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My mom has an Asus 1005PE. Today they told me of an issue they were having where the netbook wouldn't shut down. I checked it out and when you'd shut down windows, it would boot directly into the Asus ExpressGate. From here you could either boot back into windows or try to shut down again which resulted in another reboot back to ExpressGate. I ended up pulling the battery. Now the computer won't turn on at all. I get no lights turning on or anything.

I'm thinking it could have been a hardware problem all along. Could pulling the battery have screwed things up even more so that now it won't even turn on?

I feel terrible cause now my mom will be without a computer unless I can fix it. I think we're out of luck now since it won't even turn on I can't think of what I can do.

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Hello Everyone,

To be honest, im just a new guy here.
Now the thing is, I have this ASUS G74S laptop it is kind of old i think it is around 5 years old right now but i'm really sure that I took a good care of this laptop sice i bought it. Now the problem is, whenever i play games in my laptop especially when i play League of Legends after 15-20 mins the screen Flickers then suddenly it shut's down. I'm Seriously Panicking right now and I don't know what to do. This only happen when i play games but when i only use my laptop for surfing the web, no flickering happen.

Here are the Specs:

Intel Core i7 2nd Gen 2630QM (2.00 GHz)
8 GB Memory 1.5 TB HDD.
NVIDIA GeForce GTX 560M.
1920 x 1080.
Windows 7 Home Premium 64-bit.
BD Combo.
Please I Really need your help.
Thank you

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Hi,I have a brand new xps 13 and no matter what I cannot get Windows 10 to identify my 27in external monitor as the larger monitor. For whatever reason (I assume scaling issues) Windows always treats my laptop screen as the larger screen. This makes moving the mouse between monitors clumsy and frustrating. Is there a solution to this?

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My son's system was working fine until 1 week ago. It started to shut down for no apparent reason and my son needed to restart it. Now, when I turn on the system, the system and the fan start working for 3 or 4 seconds before to shut down. I tried to reset the bios by changing the jumper position without any success. I read I might need to update the BIOS version (in one of the post) but the system does not have time to read the startup diskette. Any suggestion would be greatly appreciated.


A:System shut-down after 3 or 4 seconds (Asus P5LD2 deluxe)

We need specs of the pc to further help, thx.

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I have recently purchased a Sony Vaio Laptop with wifi support that is inbuilt or onboard. I already have a Asus P5E3 Deluxe motherboard at my home with ram 2 gb, 9800 gtx card and a quad core processor. Now, I connect this pc with a broadband connection at home running 1mbps speed. This motherboard also has a wifi onboard connection. What I am trying to do is setup this wifi connection so that my laptop can also connect to the internet wirelessly. For this I have installed the wifi driver of Asus (something called Asus WiFi-AP @n software) and configured it with giving it a proper connection name and a password. I have successfully done all the wifi network setup wizard on the pc and it is working well. Now the problem is that, my laptop is able to find this wifi connection but after sometime it gives an error saying to troubleshoot network connection and the wifi network disappears from the laptop and again i have to search for this wifi network and the cycle continues. Similarly, when I am trying to connect my Nokia e90 mobile phone with the pc via wifi, my phone is able to pickup the wifi connection and sometimes it is able to connect to the internet and I am also able to browse different websites but sometimes it gives me a gateway time out error. So, can anyone tell me how can i connect my sony vaio laptop to the internet wirelessly by using the Asus P5E3 Deluxe WiFi-AP @n connection? Also if possible, then please let me know how to connect my phone as well, which i... Read more

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Pentium(R) CPU 2127U @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3965 Mb
Graphics Card: Intel(R) HD Graphics, 2046 Mb
Hard Drives: C: 452 GB (383 GB Free);
Motherboard: Dell Inc., 0FXP6Y
Antivirus: Avast Antivirus, Enabled and Updated

After doing a search for my problem, I still don't know where I should start in trying to find out what is causing the laptop to no longer recharge while in use. I normally use the laptop plugged in, so I may have contributed to this by not having the settings correct. While looking around, I did find the box that says the battery is OK, with a big check. If I am going to need to remove the battery, please include detailed instruction because I have never opened anything in the case. Also, I have seen reference to the BIOS and I will need detailed instruction if I have to check that. Thanks for your help!

A:Dell Laptop, battery won't recharge unless laptop shut down

You appear to have a 2013 - 2014 era Dell laptop.
What is the model name and model number and 7-character service tag number on it?


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Until today, the wife's laptop had been connecting flawlessly to the wireless router and also showing multiple SSIDs of our neighbors. Then this morning, nothing. Did some fiddling and enabling/disabling the wireless adapter and then it worked for a short time. Now nothing again. It just says "no connections available" on the tray icon. At one point I was able to see our SSID, but without being able to connect to it. I'm not an expert, but this seems like a hardware issue, although I hope not.

Background: (1) the laptop connects to the internet with a wired connection (I'm using that connection right now); (2) my macbook, printer, and apple tv all connect fine to the wireless network; (3) the laptop shows "no connections available" but the macbook still shows several of the neighbors' SSIDs.

For these reasons, I conclude it must be a problem with the wireless adapter or wireless settings--hopefully not broken hardware--rather than a problem with the router.

I have searched the internet and sevenforums and tried several things for the last couple hours:

(1) restarting the router (multiple times)
(2) restarting the computer (multiple times)
(3) running the troubleshooting on windows
(4) turning off and on the wireless with the physical switch on the keyboard
(5) restarting the WLAN configuration service
(6) turing off IPv6 (I've now turned it back on)

I tried to do a system restore, but somehow that turned off. (There seems to be some problems wit... Read more

A:Laptop wrongly thinks there are "no connections available"

One more thing I already tried

(7) I ran a full virus scan (Windows Security Essentials)

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I created a usb boot drive with Rufus and , plugged it into a windows 10 pc that I want to upgrade! to windows 7 and all looked good because the bootdisk was accepted and said it was loading files to install windows but then just froze with the windows 7 logo.

I cant imagine , what the problem is afterall I booted from windows 10 , restart in uefi usb mode . All started well and then froze like that.

Everytime i try again it freezes on the windows 7 logo after install has started.

Is it possible to reinstall windows 7?

Possibly I did not make the right rufus , settings. Who knows what settings in Rufus to make? Or is this another problem again.

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I have an HP Probook 4540S.

I don't use it that often and when I put it away, I make sure the battery is at 100%.

Today, I went to use it, and it would not power on.

I plugged in the A/C adapter and it powered up and showed the battery at 0%.

I called HP and they said that is normal and if I'm not going to use it for more than a week, to remove the battery.

I went to the HP forum, and they said just the opposite- The Mod said it has to be a software problem or a crappy battery.

Which is correct and would removing the battery when not using it be okay?



A:Laptop battery draining when laptop is shut down

Batteries do lose a certain percentage while being shutoff, usually 2-3% but it can be higher. The battery could be completely normal or it could be going bad. Typically this is from heat or poor charging habits (don't worry, everyone does it).

Here is a link to help you better understand laptop battery usage:
BatteryCare - Proper laptop battery usage guide

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I have an old asus u45jc-a1 laptop. It has lot of problems like constant beeping and when connected to a monitor, it would many times monitor go to sleep. I tested this with several monitors and this happens with each monitor so i know its my laptop.

Anyways, i went and bought a new sager laptop mainly b/c i wanted a fast quad core laptop. I got the laptop and it is pretty nice. I didn't transfer anything from my old laptop to the new laptop. The only thing that i did however was i have a usb drive that i plugged into the new sager laptop b/c i have some documents there that i need to put it on my sager laptop. I never did this as i all i did was just plug the usb flash drive into the new laptop thus i dont have any files saved into my new laptop. Thus no documents, just a flash drive.

Recently i noticed that while using this new sager laptop, im having the same beeps just like my old asus laptop. This doesn't make sense at all b/c this laptop is brand new and i can't imagine it having problems like this early on. Also the beeps sound just the same like the asus laptops so i wonder if theres any coincidence to this. I had asked people in forums if i were to transfer documents from my asus laptop to this new sager laptop whether its documents or files, would there be any chance the new laptop would get corrupt files and then it might have similar problems like my asus laptop such as the beeping and connecting to a monitor and it randomly turning off. I was told... Read more

A:New Sager Laptop Beeps Just like Old Asus Laptop

Im thinking the advertisments on my sager laptop im seeing could be because im logged into my ebay acct ... however im not logged into the ebay account on my asus laptop. Thus when im checking ebay items on asus laptop im not logged in. But why does that item show up when im on my sager laptop sometimes such as that same item on ebay?

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my laptop will not shut down with this windows8 now when I close the lid.

A:laptop shut down

This is also happening om my desktop. I also get a 'winlog.exe' error at shutdown. The OS shuts down but my computer hardware keeps running [fans, disks, etc.] I'm getting rid of Windows 8 RP before it ruins my entire PC. II also now have no faith in Microsoft getting this utter nonsense fixed before release. I'll be Window 8 a miss when it comes out. It's a piece of junk.

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My company sent an update through and my computer started to run slowly but still ran so I ignored it.  I came home to log in through our VPN network and my computer was running pathetically slowly so i closed everything and tried to shut down which was 25-30 minutes ago. It is still showing a blue screen showing it's working on logging me off.  Any Advice?
Should I hold the power button to force it to shut off?  Should i leave it plugged in until I can get it back to my work network?

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I have a Dell Inspirion laptop that shuts down after it is not in use for 20 minutes or so. I have disabled the hibernate feature in the bios and I have made sure the power saver feature in windows 2K is set to never but the problems remains. Help.

A:Shut down with Laptop

Welcome to TSG!
Have you set both power savers to Never?

There will be one for while you are plugged into the mains, as well as one for when on Battery.

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Hello guys!

I've got a problem with my Asus laptop. When I try to shut it down,after a while only the display turns off, while the laptop stays on forever (I can hear the sound of it working and the light which shows the state of the computer is green). It looks as if it were asked to sleep,except that I can't turn it on; all I can do is keep the power button pressed so I turn it off forcedly.

This also happened 2 months ago and there's something common between the 2 situations. This error occured right after I performed a clean with CCleaner. I've just uninstalled CCleaner but the problem won't disappear.

If you could help me,I'd me very grateful. Thanks in advance!

A:Laptop won't shut down

Quote: Originally Posted by flaviumanica

Hello guys!

I've got a problem with my Asus laptop. When I try to shut it down,after a while only the display turns off, while the laptop stays on forever (I can hear the sound of it working and the light which shows the state of the computer is green). It looks as if it were asked to sleep,except that I can't turn it on; all I can do is keep the power button pressed so I turn it off forcedly.

This also happened 2 months ago and there's something common between the 2 situations. This error occured right after I performed a clean with CCleaner. I've just uninstalled CCleaner but the problem won't disappear.

If you could help me,I'd me very grateful. Thanks in advance!

Hey,first of all, make the laptop automatically shut down. Set for example 2-3minutes and see if the computer turns off itself

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I have been having shut down problem which I think are caused by spyware. I have updated and run Spybot and Adaware and things are OK at firest but the problem comes bace. At the moment Rundll is still running when I try to shut down. I close that but still have to turn off by the button.

What is Rundll, do I need it or should i delete it?


A:Laptop won't shut down

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I have an Acer Aspire 9300-5005 with 4 Gigs of RAM--other than that it's stock. A couple of months ago I had a problem with the computer running very slowly and not shutting down unless I held down the power key. I posted a HiJack this log and was helped by Teacup51, a fellow Texan and a super-whiz computer tech. She had me run ComboFix and it found some malware and removed it. At that point the laptop worked pretty well--not as fast as before, but would do everything normally, including shut down normally. Now, with ComboFix "down for maintenance" (I was an AF fighter pilot and maintenance in an earlier life) I am sending my HiJack This log in hopes that someone can help me with this problem.

Here is the log:

Logfile of IObit HijackScan v1.0.0.0
Scan saved at 9:33:30, on 2009-12-18

Running processes:
C:\Windows\sy... Read more

A:Laptop won't shut down normally

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I have a Lenovo G560 for three years, and it worked good for these three years. But recently the problem emerged, it locked up itself, when i said locked down, I meant it has no reaction, I can even not power it off when I clicked the Power key. The only thing I can do to restart it is to take the battery out of the laptop and unpower it. So anyway can help please. Thank you.

More laptop accessories from http://www.laptopelite.com/fr/pc-portable/asus.html.

A:Laptop Shut down

see if there is anything listed in the event viewer

d/load and run the h/drive makers diagnostic utility on the h/drive


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This thing is happening since i install the latest update for windows 7 ultimate. my laptop suddenly off it is like if i just unplugged it. i dont think its because of overheat or problem with my power supply. this is because i open my other os (linux) (same laptop) its operate just like normal. but when i change to windows its suddenly off when its come to windows load ( that square shape-like for windows). now i format everything and change to windows 8. yet the problem still the same. i cant even open my new os. its just off when its comes to load to start windows. this is happening frequently.. i have to press power button more then 20 times.

pardon my english.


A:laptop just shut/off

Am I understanding you correctly? So, you have a dual boot arrangement and when you use Linux, it works fine but when you try to boot to a clean install of Windows 8, it shuts off immediately? Now, if you are really trying to say that it was working on Linux (previously), and now it does not work on Windows 8, then it could possibly be coincidence or a recently developed hardware issue. Now, if you want additional help, please provide the name and model number of your laptop. Also, do you eventually get into Windows 8 after pressing the power button 20 times?

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I have an Acer Aspire 5613 with Vista.

I've been trying to find a solution to this problem for a couple of weeks. It started when I tried to download the latest Windows updates, they downloaded ok but when the install started the laptop hung. I have re-tried this a number of times but always with the same result. I haven't been able to switch off my laptop normally since and I have to force stop it instead.

I tried running my anti-virus and malware scans but they caused it to hang as well. I switched to safe mode and managed to run the scans successfully but nothing untoward was found.

At the moment, I can use the internet and email without any problem but the laptop hangs whenever I try to download anything or open the control panel.

I had some over heating issues recently which caused random shut downs but I gave it a good clean and haven't had any reccurance of the problem since.

Any ideas?

A:Laptop won't shut down

Have I posted this in the right forum?

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Have a gateway m-6848 with vista 64. after a year of operating perfectly, it suddenly will not shut down or re-start. Haven't changed anything other than to install norton 360. Should be noted that just prior to this the battery light came on(And stays on) and apparently I'm "not charging". Not real computer savy and would like any input. Thanks Jim

A:Laptop will not shut down???!!!???

Kind of confused
How do you know it won't restart, if it doesn't shut down in the first place??

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I have a copmaq presario laptop. 2500. Since day before yesterday, I cannot shut down my laptop. After giving the command, the laptop says 'shutting down'. Then it automatically restarts......Is there any solution for this.

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Hello guys!

I've got a problem with my Asus laptop. When I try to shut it down,after a while only the display turns off, while the laptop stays on forever (I can hear the sound of it working and the light which shows the state of the computer is green). It looks as if it were asked to sleep,except that I can't turn it on; all I can do is keep the power button pressed so I turn it off forcedly.

This also happened 2 months ago and there's something common between the 2 situations. This error occured right after I performed a clean with CCleaner. I've just uninstalled CCleaner but the problem won't disappear.

If you could help me,I'd me very grateful. Thanks in advance!

A:Laptop won't shut down

remove the battery, power on just on power supply.
go into power saving options and check if power button is set to sleep once pressed, either on "plugged in" or "battery" and change accordingly.

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When i tried to open a program it didt worked. Only cursor loading and nothing. Then i tried google and ddint worked too. I decise ro shut it down and on the start menu the comand prompt and other icons

wEre blank and it didnt shut down so i holded the power buton but it still flashes.what to do? Black screen with cursor at start up

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Hi I have a laptop and just two nights ago I was unable to shut it down. It says shutting down but when I got up the next morning it was still shutting down. I also can not get my task manager working I press ctrl+Alt+Del and select Task manager but nothing happens.

It is a Dell Studio 17 running windows 7. I have been pulling out the battery to turn it off and I know that cant be good but its the only thing I can think of.

When it starts up it gives me an error about a corrupt file for PDANET. I have started it in Safe mode and it shuts down fine.

My anti virus is the latest Norton Internet security.


A:Laptop will not shut down

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i have a hp pavilion ze2000 laptop i recently reinstalled window xp but know the thing keeps running after lid is closed when it is opened back up it states..... the driver for quick launch buttons is preventing form shutting down properly. may need to update driver.....problem is how do i do this

A:Laptop Does Not Shut Down

First thing I would try is to see if in the Power Management the computer is set to turn the computer off when then lid is closed.Next I would go to the HP site and look for current updates. Did you install the HP drivers when you re-installed Windows?Software & Driver downloads

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