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BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

Q: BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

This has been happening ever since I bought my PC 2 years ago. I've taken it to a lot of technicians several times who ran hardware tests and found nothing, thus weren't able to diagnose the problem. It keeps happening even after I've formatted it multiple times. It crashes mostly while gaming, but sometimes when I'm simply browsing the web too. either it freezes with colored bars on the screen or a blue screen happens (mostly the latter). also it's mostly 0x0000001e or 0x0000003b

im not sure what this bump contains though, but this is what mostly happened before the format.

Temperatures are normal, video card drivers are up to date, passed all memory tests. Hardware seems to be fine. PLEASE HELP ME!

OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II x4 965 BE 3.4Ghz
GPU: Asus Radeon HD 6850
PSU: Corsair CX-500W
HDD: Seagate Barracuda 500GB 7200rpm & Seagate Barracuda 2TB 7200rpm

Preferred Solution: BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD (0x0000001e and 0x0000003b); freezes and crashes while gaming!

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005f13ab0, fffff80000b9c518, fffffa8006df4310}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys

Followup: MachineOwner
Its your graphics drivers causing a problem here.

Have your tried uninstalling the catalist control center?

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I am getting multiple BSOD daily. I reinstalled Windows and again the same problem.
Here are some brief details of my computer. It is a custom buit computer which I bought a year ago. The original OS Windows Ultimate 64.
Current OS Windows 7 Enterprise (x64) Service Pack 1 (build 7601)
Processor 2.80 gigahertz AMD Phenom II X6 1055T
Motherboard ASUSTeK Computer INC. M4A78T-E Rev 1.xx
Bios American Megatrends Inc. 3406 08/20/2010
Memory 8192 Megabytes Usable Installed Memory
Video Card AMD Radeon HD 6800 Series

Other details are in the attachement.

I have run memory and HD diagnostics they have come clear and also checked for malware using malwarebytes.
Any help in solving this will by appreciated.


A:BSOD 0x00000019, 0x00000024, 0x0000001e, 0x0000003b

Got a BSOD. Uploading the dmp file.

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Dear experts,

after just too many days of troubleshooting (please disregard the former thread) I decided to flash the BIOS, then re-format my SSD and re-install Windows 7 including all drivers the device manager asked for. Apart from BlueScreenView, SF Diagnostic Tool, 7zip and Dropbox, I installed/ran no other software or drivers. Windows update shows me that Windows is updated. I have currently only one bar of 8GB RAM installed; I have a 4-bar 16GB and a 2-bar 16GB kit available that ran fine in an identical PC. The QVL from Asus is from 2011 and outdated; the recommended RAM is no longer commercially available.

Do I need a new processor, mainboard or RAM? A new PC? I sincerely hope not the latter!

I have attached the output from the SF Diagnostic Tool as required. What should I proceed with?

Thanks in advance for any insights!

A:BSOD 0x0000000a 0x0000001e 0x00000050 0x0000003b

I downloaded and installed one additional software, IntelProcessorDiagnosticTool and ran it. Result: Another old chap reared its ugly head - the BSOD 0x00000124 where the BSOD display freezes and thus no minidump is being written - I have to push the reset-button each time this particular BSOD occurs.

I mean, being a useless user, I can't tell shit from shinola as far as PCs are concerned, but does this indicate a hardware fault? Such as mainboard, memory or processor?

How can I pinpoint what it is, so at least I know what, in the worst case, I have to buy anew?

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I've had this computer for a few years now, close to 3-4. About a year or so ago I upgraded to Windows 7 Ultimate 64 and a few months afterwards the BSOD started up again (had them in Vista as well).
System/Model Number: HP Pavilion dv7-1245dxCPU: AMD Turion X2 Dual-Core Mobile RM-72Graphics: ATI Radeon HD 3200
Sometimes it's when sitting idle, sometimes while playing a game, more recently though it's while just browsing the internet.

Can't quite figure out what's wrong, although it the problem in all of the errors seems to be ntoskrnl.exe

Any assistance would be lovely, thank you.

A:Constant different BSOD 0x0000001e, 0x1000007e, 0x0000003b


Please upload your msinfo32.nfo file. To get this:
Click on the Start
Type msinfo32 into the Search programs and files box
When it opens, go to File, Save
Save as msinfo32.nfo and save in a place you will remember
Let it finish the process of gathering and saving the system info
Right click the .nfo file, click send to compressed (zipped) folder
Upload the .zip file here.

Some very old drivers of the ATI card and Atheros network adapter need to be updated.

Atheros network adapter, source:Driver Reference Table
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver), source:Driver Reference Table
OR from here:Download AMD Catalyst Drivers 12.8 Vista 64 - FileHippo.com

Uninstall older drivers via control panel first and for remnants of drivers, use Driver Sweeper to clear that up.

Run the System file checker and Disk check:SFC /SCANNOW Command - System File Checker
Disk Check

Let us know the results

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Hello. Last night i opened my pc, logged in at windows and then after a few minutes windows crashed with BSOD and rebooted. I went to windows again and they crashed once more. The 3rd time i booted successfully and windows didnt crash for at least 2-3 hours, but when i went away for 10 minutes they crashed again, without generating a dump file. Today windows crashed once more, generating a dump file and to my surprise fedora crashed as well, and i've been thinking that its probably a hardware related issue. I tried to read the dump files with blue screen viewer and the only thing i understood was that the first crash dump had the files ataport.sys ntoskrln.exe and tcpip.sys pointed out, while the second had ntoskrnl.exe and tcpip.sys and the third had the ntoskrnl.exe and win32k.sys.Im posting the dumps here. Thanks for your time!

A:BSOD All of a sudden, error 0x0000001e once and 0x0000003b twice

Host Name: ADAM-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Adam
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

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This has been happening for a while now, I have done multiple restores, but this has not fixed the problem.
Originally my computer was crashing because of Kaspersky but now it is just being completely funny.

Sometimes it blue screens, other times it will just turn off and on again.

I have two dump files, but I do not know how to open them sorry!

Thank you for helping me


According to google, it's graphics card issues.

A:BSOD just browsing internet 0x0000003B - 0x0000001E

Hi, please complete the steps below:

Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS. Uninstall any overclocking tool as these can also be a reason of blue screens.

2. Uninstall your current antivirus software. It can be a cause of BSOD very often. Please remove it with its removal tool and use Microsoft Security Essentials in its place. Malwarebytes is a great combination with it. Go through this thread for more info.

3. Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log

4. Run SFC /SCANNOW Command - System File Checker to check windows for integrity violations. Run it up to three times to fix all errors. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations.

5. Make scans with Kaspersky TDSskiller and ESET Online scanner.

6. Perform a Clean Start up, this will help avoid any problematic applications from bugging the system.

7. Use Revo Uninstaller Free to uninstall stubborn software. Opt for Advanced Mode and uninstall the software, delete the leftover registry entries.

8. Use Crystal Disk Info to upload ... Read more

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Could really use some help in determining what's amiss. The crashes seem to randomly occur, at least nothing that I can pin point. I also tend to think this may be cause by both drivers and hardware as on at least two occasions the computer would not restart. When powered on, it failed post and went into a series of rapid beeps. I don't believe heat is an issue but it has taken awhile before I'm able to get it to reboot on those two occasions. I've read the posting rules and I believe all of the system info is listed on my profile and hopefully I've uploaded the dump file. but please let me know if I've missed something or there is additional information required.
Thanks in advance!

A:multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Hi darenot.

There is a high possibility that the BSODs are caused by NVIDIA nForce Serial ATA Controller. The storage controller element of nvidia chipset; specially RAID. c:\windows\system32\drivers\nvstor64.sys

fffff880`02f1ba40 fffff800`02ad15d1 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02f1bac0 fffff880`0110d6c8 nt!IopfCompleteRequest+0x341
fffff880`02f1bbb0 fffff880`0110d443 storport!RaidUnitCompleteRequest+0x208
fffff880`02f1bc90 fffff800`02ad830c storport!RaidpAdapterDpcRoutine+0x53

fffff880`02f1b978 fffff880`0117500fUnable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
Which is too old.

Image name: nvstor64.sys
Timestamp: Tue Jun 23 03:53:37 2009 (4A400469)
It is almost impossible to find updates to nvidia chipset nowadays; specially for such an old HP.

BiosVersion = 5.27
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
So I would suggest you to get rid of the nvidia elements and use windows system native elements.

Boot into the BIOS. Disable RAID. Then perform a Clean Reinstall - Factory OEM Windows 7

If you follow the guide step by step, it will lead to a perfect windows install which is driver complete itself. No need to install any drivers from nvidia o... Read more

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Hi I hope someone can help me, I am new to all of this error reporting but I've tried to use the web to find answers before coming here, and I hope I have attached all the necessary files:

I am running Windows 7 Home Premium 64 bit version, here's a rough look at my system:

8gb ddr 3 1600 (part no. CT2KIT51264BA160B - not sure that's any help)
AMD Phenom II x4 955 3.2ghz CPU
Line 6 Toneport UX2 Soundcard (usb interface)

I am not overclocking anything and my PC runs a ton of applications fine, I use it to record live music via my toneport soundcard and I edit and render videos with Sony Vegas fine, I just get a BSOD when using any games within 1 to 2 hours.

I have tried clean drivers for my GPU, even using a driver sweeper software from safe mode. I have tried to check that all my drivers are up to date in fact.

I have plenty of free space on my hard drive, and my PC case is very cool, the temps are around 28-30 degrees for the board and cpu at idle and 30-38 at load.

the gpu temps are 56 degrees max when playing games etc.

I've tried everything except dropkicking it! I see a lot of errors like mine but I don't have the skills to solve this puzzle, please help!

Thanks for reading this

PS. All the components bar the CPU are less than 6 months old, free from dust and securely fastened!

A:BSOD Playing Skyrim, BF3 and SW:ToR error 0x0000001e and 0x0000003b

Welcome to Sevenforums; I hope we can be of assistance. Bear with me as this takes a bit of time to digest all the information in the bug report you filled out; usually ~20-30 minutes. I will try to post the most relevant information first.

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i m getting BSOD when the laptop starts and just after the start. Also, i get BSOD every time when i try to restart my laptop. The most common BSOD is
1. 0x0000003b (SYSYTEM_SERVICE_EXCEPTION) - 14 times

The other BSOD are :
1. 0x000000d1 (DRIVER_IRQL_NOT_LESS_OR_EQUAL) - 3 times
2. 0x0000001e (KMODE_EXCEPTION_NOT_HANDLED) - 3 times
3. 0x000000a (IRQL_NOT_LESS_OR_EQUAL) - 4 times
4. 0x0000007e ( SYTEM_THREAD_EXCEPTION_NOT_HANDLED) - 3 times
5. 0x000000019 ( BAD_POOL_HEADER) - 3 times
6. 0x00000050 ( PAGE_FAULT_IN_NONPAGED_AREA) - 1 time
7. 0x00000024 (NTFS_FILE_SYSTEM) - 1 time
I have recently upgraded my RAM from existing 3gb to 6gb. I removed the 1gb ram and putted the NEW TRANSCEND RAM IN SLOT 1 and 2gb HYNIX RAM in slot 2.
I have also RAN the MEMTEST86 3-4 times with no error. The BSOD usually occurs after each 1 week and 3-4 times a day. Also, the timings of both the RAMS are same. I am using 1333 mhz ram on my 1066 system. I m NOT OVERCLOCKING ANYTHING. The picture i have submitted is with 4 gb NEW RAM only.
OPERATING SYSTEM - WINDOW 7 ulitmate 64 bit
PROCESSOR - intel i 3 m350
I have uploaded the minidump files date wise . PLS HELP ME !!!!!!

A:Getting BSOD 0x0000003b(most common), 0x0000001e, 0x000000a,0x0000007e

Follow the http://www.sevenforums.com/crashes-d...tructions.html so we can get all of the crash files at once and better determine the problem.


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As said above in the title, I have been getting multiple BSODs on this new build. The build is using mostly old parts except for the motherboard, CPU, PSU, and card reader. The HDD, ODD, and RAM are all reused from previous computers.

It's been almost every day that I would get a BSOD on this machine. The major driver files seem to be ntoskrnl.exe and Ntfs.sys. A few other ones have shown up as well, such as dxgmms1.sys and win32k.sys.

The BSODs seem to occur at random times, however most recently they have occurred when watching .avi videos in full screen.

I have attached below all the minidumps that I have along with the last few events in event viewer. There are tons of errors in event viewer.

The specs of the computer are as follows:
AMD Athlon II X2 250
Motherboard is part of the Shuttle SA76G2 V2
2x 2GB OCZ2P8002G PC2-6400
Windows 7 SP1 X64
Onboard HD Radeon 3000

Please let me know if you need anymore information.

A:Multiple BSOD erros (0x0000003b, 0x0000007f, 0x0000001a, 0x0000001e) &


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My computer has recently taken to blue screening seemingly at random. I recently had a virus that was cleaned up with Spyhunter 4. The system was fine for a few days then blue screened when I was away and restarted throwing the 3b error. Over the past few days the errors have become more and more common. I've checked the computer with whocrashed and got the following results:

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\042715-23150-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x72A10)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Mon 4/27/2015 7:52:08 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x295B1)
Bugcheck code: 0x1E (0x0, 0x0, 0x0, 0x0)
file path: C:\Windows\system32\drivers\atikmdag.sys
product: AT... Read more

A:BSOD at random times error 0x0000001e, 0x00000034, and 0x0000003b

Hello and Welcome to SevenForums

Run MemTest86+ for 8 passes. I know that you ran a memory test but MemTest86+ is the most accurate out there. RAM - Test with Memtest86+

Run Driver Verifier for 24 hours. Driver Verifier - Enable and Disable
Your computer may run slow but that's because Driver Verifier is running. If you crash when you start your computer after running Driver Verifier go into Safe Mode and disable it. Safe Mode

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While the system is at idle or just light use I get the BSOD. It happens once a day and there seems to be no trigger. Core temps are at normal and run about 40 Celsius. I have tried updating most of my drivers through the device manager and will run a memtest soon. Any and all help is much appreciated, thank you!

Is Windows 7 . . .
- x64
- the original installed OS on the system? windows 7
- an OEM or full retail version? full retail

- What is the age of system (hardware)? 1.5 yrs
- What is the age of OS installation (have you re-installed the OS?) 1.5 yrs. have not reinstalled OS

System Specs
CPU: AMD Phenom(tm) II X4 920 Processor
Motherboard: ASUSTeK Computer INC. M4A785-M
BIOS: BIOS Date: 04/14/10 17"53:51 Ver: 09.06
Total Memory: 4.00 GB
Usable: 3.75 GB
HDD: (1) ST31000520AS ATA Device (2) Seagate Portable USB Device
Sound Card: (1) ATI High Definition Audio Device (2) High Definition Audio Device (3) C-Media PCI Audio Device
Graphics Card: ATI Radeon HD 4200
OS: Microsoft Windows 7 Home Premium 64-bit 7600 Multiprocessor Free

A:BSOD at random, errors 0x0000001e, 0x00000024, 0x0000003b, 0x00000050

Run a chkdsk on the system partition to check for bad sectors or system errors.
Disk Check

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Yesterday I encountered four completely random BSODs.
Two while I was just browsing about the internet,
One literally right after bootup
And another one while I was playing SimCity and watching a stream. The one while playing SimCity popped up saying 'Hardware Malfunction' a a seperate-ish BSOD window before the new one happened.

My specs:
CPU: i5-3570k @ stock clock
GPU: MSI GeForce GTX 780 (reference card)
RAM: 16GB Kingston HyperX Beast @ 2400mhz.
Motherboard: Asus P8Z77-V LX
SSD: Kingston SSDNow v300 120GB
Storage: 2x 1TB HDDs which I cannot remember the brand of.

A bit more info.
My RAM is supposed to run 2400mhz, but I have to set it to that in the BIOS manually or it'll detect and set it to 1333mhz. It seems after changing the RAM clock to the 2400mhz, that's when I encounter most BSODs. This is what I think may be the issue, but I can't understand minidumps for the life of me, so I thought I'd ask for some help to see if I'm correct, and to see if you guys perhaps have any ideas of what to do.

I've uploaded the dump files to SkyDrive. https://skydrive.live.com/redir?resi...LnfC3Ib1WOdphY

On a side note I have some different issues which has nothing to do with BSODs, really, but sometimes all my USB devices will disconnect. I'm pretty sure this is a driver issue with Razer's drivers, as I'm using a Deathadder, Blackwidow Ultimate and the Megalodon headset from them.
Although it may be my external mix (A Samson GO clip mic thingy) be... Read more

A:Random BSOD, error 0x000000fc & 0x0000001e & 0x00000109 & 0x0000003b

Hello and welcome Darkenager mate have almost the same board I set mine in increments (RAM) to so go to say 1600 and then try 1866 it is still a decent speed all the same. Then increase until it baulks again. Mine is set manually after I tried the XMP and the RAM would default back to the 1333 the highest this board is supposed to go is 2133 by my manual.

I am away from home at the moment and on my 8 machine so I cannot tell you exactly see this for some info Ivy Bridge Overclocking Guide ? Asus Motherboards

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Hello, I'm running Microsoft Windows 7 Professional 64-bit on my HDD, I am getting frequent BSOD while playing games, watching and downloading videos. There are multiple different errors and the errors are the not same. I am getting errors:
(1) 0x00000019 - BAD_POOL_HEADER
(4) 0x00000116 - No bug check string

Thank you for the help I really appreciate it!

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This has been happening ever since I bought my PC 2 years ago. I've taken it to 2 technicians several times who ran hardware tests and found nothing, thus weren't able to diagnose the problem. So a few weeks ago after I took it to the 2nd store I formatted my PC and BSODs alone have happened 2 times already. My PC crashes after multiple hours of gaming, either it freezes with colored bars on the screen or a blue screen happens (mostly the latter)

Temperatures are normal, video card drivers are up to date, passed all memory tests. Hardware seems to be fine. PLEASE HELP ME!

OS: Windows 7 Ultimate 64-bit
Motherboard: ASUS M4A88T-M USB/3
CPU: AMD Phenom II x4 965 BE 3.4Ghz
GPU: Asus Radeon HD 6850
PSU: Corsair CX-500W
HDD: Seagate Barracuda 500GB 7200rpm

A:BSOD (system_service_exception), freezes & crashes while gaming!

Please post this report before we begin:Windows Genuine and Activation Issue Posting Instructions

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Hi everyone! Bought a new laptop almost a year ago, i was never able to find the cause of the crashes.

Here some specs

- Intel i7-3537U CPU
- Asus K56CB motherboard
- NVIDIA GeForce GT 740m Dedicated GPU
- Intel HD Graphics 4000 Integrated GPU
- 4gb 1600 Ram, single stick
- Windows 8.1 (had the same problem with win 8)

On every game i play i get random freezes, random crashes, random BSODs, some games do crash more frequently than others, i've tried older drivers, i've also formatted my pc but the problem is still there...
Im not using any antivirus, windows defender is enough for me.
What gets on my nerves the most is that even on old games like quake live do crashand sometime it also gives me BSODs, the fps are constant and quite high but i randomly get freezes (about 0,5 - 1 second long)...

another example, im playing SMITE, i get 80-150 fps but the game crashes every 2-5 mins, this game rarely gives me BSODs, when im lucky the game wont crash for 20-30min, but its very rare. the gpu can reach 80-85?C.
With "crash" i mean black screen with a window saying "Game.exe has stopped working"

there are other odds things happening on this notebook, for example i cant access to the bios while booting, i can only access to it once i log to my windows account, another strange thing is when i left click any file sometime it takes 10-15 seconds to get the "open, open with, copy, paste, cut etc.. window opened"
I've also noticed that sometime while ga... Read more

A:BSOD/Crashes/Freezes while Gaming, Asus Notebook A56CB

please someone... D:

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Windows 7 Ultimate x64
Gigabyte GA-Z77X-D3H

CPU i7-3770k
Radeon R9-290

Over the past 4 months I have been getting random BSOD with error 0x0000003B. I can go anywhere between 2 to 10 days between a Blue Screen event and they all show with the same error code.
I have been slowly trying to update / replace drivers and thought I had sorted it after installing a new NIC earlier in the week however tonight there was another crash. This only happens when gaming and isnt tied into any specific game. I game professionally recording to upload online. Last weekend I added a PCIE NIC to rule out the on board Lan. System is close to 3 years old and the only hardware change since it was build was adding the r290 and the recent NIC.

The last 4 minidump files are attached.

A:BSOD while Gaming, Error 0x0000003B

I have just reinstalled my old GPU as this is the only hardware component that has changed in the last 2 years to rule out the R9-290 being a problem.

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Over the last few months i've been experiencing multiple different BSODs as a result of gaming and on occasion streaming online. Many of them seem to be linked to ntoskrnl.exe

I'm running on an HP Pavilion dv6 Notebook PC that is just over 1 year old. About a month after purchasing the machine I installed my first game on it, that is when I first noticed the BSODs. However they would only seem to occur whilst gaming at first. After experimenting with drivers etc the BSODs became more and more frequent. So I decided to re-install windows and try again. I have re-installed windows twice now and each time it is the same result, my computer is completely fine unless I try to play a game.

It has lasted multiple days without a BSOD from just performing simple tasks like browsing the web, doing work etc. Yet the minute I open a game it will BSOD within the first 10-20 minutes.

At first the BSODs would occur much earlier within the game, however after research on the issue it was suggested that it may be a heat issue, so I tried a few different suggestions to bring the heat down, and I must admit that after doing so I can play a game for noticeable longer before a BSOD occurs. But they still occur nontheless...

My system specs should be listed on my profile and if it helps, the two games I have been trying to play are Assassins Creed: Black Flag and Battlefield 4

I will attach as many minidumps as I can.

If anyone can help me you'd be a lifesaver. Please do ask if you requ... Read more

A:Frequent BSOD While Gaming - 0x0000003b

I have just had another BSOD while watching videos online.

Error code 0x00000050

In BlueScreenViewer it has highlighted the following:
Caused By Driver: ndis.sys
Caused By Address: ndis.sys+230a7

I hope the BSOD's don't start becoming more frequent

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Occasionally getting BSOD while gaming. At first I thought it was driver related but I've gone through and updated everything that I could find and still stumped. Any help finding the cause would be appreciated.

A:BSOD 0x0000001e Random while gaming

Hello Auryon.

The BSOD is caused by the ATI display driver.

fffff880`0c69c4d8 fffff880`07193c77Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
And you have a BETA display driver installed.

fffff880`07150000 fffff880`071ee000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Jul 24 04:40:26 2013 (51EF0D62)
CheckSum: 00098BBD
ImageSize: 0009E000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall all components of the display driver using AMD Catalyst Un-install Utility. Then download and install the latest WHQL display driver only.
Latest AMD Catalyst Video Driver for Windows 7

Release Date: April 24th 2013
Version: 13.4
In Device Manager: 12.104

Also, Intel RSD drivers are causing problems there, too.

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
* *
* ... Read more

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My PC has taken to randomly BSOD while gaming (never had it BSOD when simply browsing). I'm hoping it's just a simple driver problem but I don't know which one. I've googled this problem and tried to rule some things like mem testing and removing certain drivers here and there but obviously not the right ones.

I never had a BSOD before installing SWTOR, a new mouse and a new keyboard. I'm guessing one of these things are to blame.

Now some specs:

Aspire M3910
Intel(R) Core(TM) i3 CPU 550 @ 3.20 GHZ 3.20 GHz
64-bit Operating System

Has the original OS installed
I've bought it nearly 1 years and a 5 months ago.
I recently reinstalled the OS again after so many BSOD hoping it would fix it. I'm guessing this would have increased out of date drivers but updating as much as I can.
Zip file attached.
I believe that's everything that is needed, if you do need more info just ask.

Thank you for your time

A:BSOD while gaming, error 0x0000001e

Perfmon shows a problem with a PS2 mouse. If you're using a USB mouse it's safe to ignore this message.

You have a NETGEAR WNDA3200 Wireless 11N Dual-band USB Adapter
Win7 doesn't like these devices and will BSOD with them, particularly if using older (Vista) drivers
Here's my rant about them:

I do not recommend using wireless USB devices. Especially in Win7 systems.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
Should you want to keep using these devices, be sure to have Win7 drivers - DO NOT use Vista drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Why are you using this device when you have wireless built into the laptop?
This is the built in device: Realtek RTL8190 802.11n Wireless LAN (Mini-)PCI NIC

Your wireless USB adapter drivers date from 2008. Please:
- download a fresh copy of the latest Win7 drivers from the NetGear website. DO NOT use Vista drivers - if no Win7 drivers are available, get a new device (use the built in wireless card in the meantime)!
- uninstall the current drivers
- install the freshly downloaded drivers
- monitor for further BSOD's

FYI - the dumps see to point to a hardware issue, and the most likely issue is the drivers for the wireless USB device. If this doesn't stop the BSOD's, post back and we'll start working on hardware diagnostics.

... Read more

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Hello, I have been having this BSOD for about half a year now and I don't know why it is happening. It always happens when I'm gaming, not any other time, it recently happened during Deus Ex and before that a varied amount of times with games like Jagged Alliance 2 and Dark Messiah.

The good thing is that it doesn't happen often, but it definitely is getting annoying.

The thing that frightens me is that it may be a problem with my hardware, as I had reformatted my hard drive about three months ago and even after the reformat I still get BSODs. Now the truly puzzling thing about this is before the reformat, my BSODs, while still being caused by ntoskrnl.exe, were usually 0x24 NTFS_FILE_SYSTEM errors while now they are all 0x0000003b SYSTEM_SERVICE_EXCEPTION errors.

My processor is overclocked to 4.0ghz but it's stable and runs cool, and I don't think it would cause that type of error. My RAM is on default everything, stock voltage, 1600mhz, and manufacturer recommended timings. This BSOD has happened to me while and without my video card being overclocked (which is also stable -- to my knowledge) so this further confuses me on why this would happened.

I really don't understand, I don't see how it could be the software since I've been having BSODs before and after a total reformat. And I don't particularly like the idea of RMAing a component and being without a computer for 2-4 weeks.

Any help is appreciated.

A:ntoskrnl.exe BSOD error 0x0000003b when gaming


ntkrnlmp.exe is not the true cause of your crash.
What antivirus are you using?

Please refrain from using 3rd party defrag programs.

Start Menu\Programs\Ableton\Live 8.2.2 Public:Start Menu\Programs\Ableton\Live 8.2.2 Public
Start Menu\Programs\Auslogics Public:Start Menu\Programs\Auslogics Public
Start Menu\Programs\Auslogics\Disk Defrag Public:Start Menu\Programs\Auslogics\Disk Defrag Public
Uninstall using revo uninstaller, use the inbuilt defrag program of windows 7. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Disk Defragmenter - Open and Use

You should get the latest version of your graphic card drivers installed.

Driver c:\windows\system32\drivers\atikmpag.sys (, 360.00 KB (368,640 bytes), 7/27/2012 9:14 PM)
Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall the ATI related stuff. Delete remnants of its driver using Driver Sweeper

Usual causes: System service, Device driver, graphics driver, ?memory
BugCheck 3B, {c000001d, fffff80002ecc3d6, fffff8800ab559b0, 0}
Probably caused by : ntkrnlmp.exe ( nt!ExpReleaseResourceForThreadLite+46 )
For bug check 24,
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag progr... Read more

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Hi folks,

I'm a bit stumped on this error and was hoping some fine gents would have the time to look at this dump and see what might be causing my blue screens. It started in the last two weeks while I was playing SWTOR or HoN. There was no rhyme or reason when it happened, seems pretty random other than it happens while gaming. It's only happened about 5 times, but that seems consistent enough to make me worry.

Unfortunately I don't know what else has changed on my system other than installing Asus AI Suite and EVGA Precision for monitoring / fan control.

Please see the relevant dump files attached (Both seem different which is a bit odd... ).

I would appreciate any help.

Thank you, J

A:BSOD ntoskrnl.exe+75bc0 (0x0000003b) - While gaming

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for btwdpan.sys
*** ERROR: Module load completed but symbols could not be loaded for btwdpan.sys
fffff880`07f68000 fffff880`07f84000 btwdpan T (no symbols)
Loaded symbol image file: btwdpan.sys
Image path: \SystemRoot\system32\DRIVERS\btwdpan.sys
Image name: btwdpan.sys
Timestamp: Tue May 17 00:28:06 2011 (4DD13B7E)
CheckSum: 000196E2
ImageSize: 0001C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Issue seems to emanate from an old Broadcom blue tooth LAN driver. See if you can install an updated driver from here:
Ethernet NIC Driver Downloads | Broadcom

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Here's a thread in which this problem was addressed on Tom's Hardware (it led me here.)

Forum used earlier: Multiple Errors Causing BSOD on Windows 10 - Windows 10

Dump Files: DESKTOP-R4SHO1O-21_10_2016_171444,19.zip

I play Battlefield 1 (now!) [BF1] and Rainbow Six Siege [R6S] pretty regularly. I used to have BSOD issues with R6S pretty regularly, but now I don't have them except for once and a while, so I got a bit lazy; but, now that BF1 is out, I have a BSOD, on average, every 5 minutes or so (in game, of course, not outside.)

Colif (the guy who helped me out on the other forum) said that the issues were all driver related (at the time.)


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Hey there, I've been getting BSOD whenever I put a considerable load on my pc. It occurs mainly when I'm playing a game but sometimes it happens like when I'm converting files and have a bunch of tabs open in chrome.
I keep the graphics card drivers up to date and performed a clean install on the last one which was ~2 weeks ago, but the problem still persists. I also moved the memory sticks to different slots but that didn't really change much either.
I'm starting to think it's a memory problem, but as I'm still rather new to diagnosing bluescreens, I'm not really sure and would like a second opinion before I spring for a new set of sticks.
Thanks for reading

A:BSOD when gaming, mainly errors 0x0000001e and 0x00000050

I would do a memory test using the steps in the following link:

Diagnosing memory problems on your computer

And yes; i believe you are right; it does sound like issue with one or more sticks; and/or one or more possible ram slots/connectors.

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Windows 7 Home Premium 64bit. Bought as a student upgrade edition online. The computer is mostly new.
I put it together myself and it hasn't had any problems until now. I had League of Legends up in the background, and I was surfing on Firefox when my mouse cursor...changed. It looks glitchy, becoming white/multicolored lines and looking fuzzy. I know that isn't right, so I immediately restarted my computer. After a few minutes it BSOD'ed, and now I am officially worried.
Thanks in advance for any help.

A:BSOD while using Firefox/gaming. error 0x0000001E


The crash was blamed on Lachesis.sys, your mouse driver. Your driver may have become corrupted. Update the driver, and if it is already at the latest update, uninstall and re-install the driver using Installing and updating drivers in 7 as a reference.

To fully re-install the mouse driver, use the following steps.Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Mice and other pointing devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.

Alternatively:Login as an adminstrative user.
Click Start Menu
Click Control Panel
Click Hardware and Sound
Click Device Manager (the last link under Devices and Printers)
Expand Mice and other pointing devices
Right click the device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Restart your computer
Install the latest driver for the device once Windows starts.
You should also update your SaiK0728.sys driver.
I also note Daemon Tools is installed on your computer. Please remove Daemon Tools, as it uses a driver called dtsoftbus01.sys that i... Read more

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I've been getting this BSOD more frequently in the past few weeks, and I saw in another thread that it is generally a hardware issue. I'm downloading Furmark/Prime95/ and Mtest 86+ right now and will get back to you.

A:BSOD from gaming/videos STOP: 0x0000003B win32k.sys

Welcome to the Forum.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

AVG contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Install Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Let us know the results.

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This is on a recent clean install. I've run memtest86 10 passes with no errors, ran a system scan, and checked both hard drives with the integrated windows software. DriverAgent says I have only one outdated driver.

SF Diag Tool zip should be attached. I'm not sure where to go from here so any help is greatly appreciated.

A:BSOD while browsing and gaming, most recent error 0x0000003B

You gave us several reports, but they contain very few clues. One hint was that it is a driver from your symantec anti virus. Make a system restore point, then uninstall and then download and try Microsoft Security Essentials, at least for a test.
The driver:

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I have multiple bsod's with "0x0000003b " bug check code.
This is the most recent one.
Cause by driver/address: ntoskrnl.exe+75169

Recently installed new Mobo, PSU and CPU. I have tried reinstalling Vid driver, updating bios, installing all missing drivers, reseating gpu and rams, chkdsk, and Memtest(no error) .
Mobo/Cpu Z87-G45 Gaming/ i5 4670k
Psu Cx600 Cx 600 Watt Atx/Eps
Nvidia GeForce GTX 550 TI
Windows 7 64
No OC on anything.
the rest of my system info can be find inside .zip

Could it be faulty mobo and cpu thats causing this? can anyone help..

A:Random BSOD while gaming. 0x0000003b ntoskrnl.exe+75169

Are you running bit defender software? What antivirus software is installed? It could also be a Bigfoot wireless network driver issue, or a hard drive issue...

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Getting a blue screen of death regularly when gaming! I have posted in another forum as well for help as the issue was originally a different stop code, so I shall link the previous thread just in case anyone would like to see it for any background details!

Blue screen of death help! - Tech & Computer Forums

Attachment 353667

Below I have attached all the requested pieces of information also.

Attachment 353668

Any help would be greatly appreciated! Thanks in advance!

A:BSOD when gaming, error 0x0000003B. (Image and minidump in post)

There are two folds of the issue, apparently. One is the improper install of the display driver

fffff880`0b785610 fffff880`056cc7bcUnable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
And the other is the nforce (nvidia chipset) AHCI storage controller. Backdated with no update possibility.

fffff880`06b1d718 fffff880`010e330cUnable to load image nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
First Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
You already have DDU. Uninstall the display driver using it. Also uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
nvidia Update
Geforce experience

Go to Drivers - Download NVIDIA Drivers, Download the latest WHQL. While installing, Select ... Read more

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Hello Computer geniuses! I have a problem with a new laptop that I purchased, now before telling me go to tech support....I have and surprisingly -sarcastic- they are useless!
Computer Specs:
MSI MS16F3 Gaming Notebook Spec[1]

The Problem (More In Detail):
So the laptop will run perfectly fine but sometimes at random times it will decide to crash. There are no signs or certain things I Do that cause the crash, it seems like it is random! (BSOD)

What I Have Tried:
I already have ran memtest 86+ with 7 passes and it found nothing. Already ran virus scans many times. I have also re-installed windows, updated drivers, ect. So pretty much I have no clue what to do now!
If you need more info, please comment and I will try comment as quickly as I robo...humanly can! (unless the laptop crashes again...) (also ran prime95 for 35 minutes without any crashes)

EDIT: adding correct BSOD post

A:BSOD - Random Crashes, error 0x0000003b


Please follow the http://www.sevenforums.com/crashes-d...tructions.html

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Hello everyone,
This will be my first post on the Win7 forums, so please excuse me for sounding like a bit of a newbie.
Starting about 3 weeks ago, I began receiving BSOD's with the stop code: 0x0000001E. After having my computer checked by the Geek Squad in Best Buy, they couldn't really tell me what the issue was but were pretty certain it was a driver issue. They also did a full system diagnostic and my hardware was determined not to be the issue. This lead to them uninstalling and reinstalling the video card (Nvidia Geforce GTX 560) and they had me on my way. But to no avail for last night, when I was gaming, (Borderlands co-op) I received a BSOD with the pre-mentioned code. I copied down the code, and restarted my computer. Like every time before, (this was 3 BSOD's in total) I noticed that my Wireless USB Adapter (Linksys AE2500 Dual-Band) was not recognized upon start-up and was quite hot to the touch. I disconnected and reconnected the device, which worked. To make a long story short, I have basically pinned the issue down to my wireless adapter. But what does everyone think? Would this diagnosis make sense? I uninstalled and re-installed the adapter driver, but does is this enough? Thank you in advance for any help, it would be greatly appreciated.

System Specs:
(pre-built Cyberpower PC)
AMD FX-8 Core Processor
Nvidia Geforce GTX 560
Gigabyte M68MT-S2 Motherboard

A:BSOD Stop Code 0x0000001E While Gaming, Wireless USB Adapter Issue?

Please follow the http://www.sevenforums.com/crashes-d...tructions.html so we can assis t you better.


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Hello there, everybody! First time poster, so I apologize in advance for any issues.

I have a Gateway FX6860 Desktop
Intel i7 Quad Core 2600
8.00GB DDR3 Memory

Anyways, I've been having a very annoying problem with my computer crashing fairly consistently with BSODs whenever I try to upload something like say photos to my DeviantArt account. But recently, it has expanded to when I try to connect to a network. It connects for like 5 seconds before crashing. None of these issues happen when in safe mode, which is how I'm writing this now. But it concerns me quite a bit, this desktop wasn't cheap. And this is my school/3d modeling/gaming computer so this isn't a good situation.

System Restore was unsuccessful and merely delayed the problem.

Here's the basic error code. It has been fairly consistent with these codes.

BCCode: 1e
BCP2: FFFFF8800CE78C40
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0

I've attached the .zip files of my error report. Hopefully someone can help me understand and fix this.

A:BSOD repeated crashes, error 0x0000001E

Norton is a frequent cause of crashes. Please uninstall it with its removal tool.

Use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Help protect your PC with Microsoft Security Essentials

Malwarebytes Free
Do not start the trial version of MalwareBytes

You may also take a look at:
Good & Free System Security Combination

Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset

Free up the start-up, nothing except the antivirus is usually needed.
Startup Programs - Change
Troubleshoot Application Conflicts by Performing a Clean Startup

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow

Full tutorial here:
SFC /SCANNOW Command - System File Checker

Run Disk Check on your hard disk for file system errors and bad sectors on it:
Disk Check

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Win7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ

As an alternative, many peopl... Read more

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Windows 7 Pro x64 - Full Retail
Brand new system & brand new install of OS

Asrock Extreme6 Z77 Motherboard
GSkill - Ram - 16gb total (4 sticks of 4gb)
OCZ 850w PSU
i7-3770k CPU
Nvideo GTX570 GPU
SSD OS boot drive
1TB Hard Drive

I have been recieving various BSOD over the past few days. The original BSOD error 0x000000d1 which I was getting never showed up in the minidump file. Recently I have been getting the 0x0000003B BSOD which I have attached in the minidump.

Any help or direction would be appriciated.


A:BSOD Error 0x000000d1 & 0x0000003B -Crashes Random

These crashes were probably caused by memory corruption/exception (Cx05) {possibly a driver.}
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you... Read more

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I have been having BSOD issues for about 2 months, and have tried running memory checks, disk checks, and I can't narrow the cause down. So I'm here hoping someone can help me. I have gotten kernel power, irql, and some blank message, only error code BSODs. They occur at random times, and are quite sporadic. Please help.

BC codes are as follows.
(0x0000001e, 0x00000024, 0x1000007e, 0x00000124, 0x0000003b)
These are the only ones I have since my reformat.

A:Multiple BSODs. (0x0000001e, 0x0000003b) and more.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.

During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SpyBot, too. It causes problems in windows seven sometimes.

Plan to update the BIOS.

BIOS Version/Date American Megatrends Inc. 0305, 9/9/2010
Get the latest version from the hardware manufacturer's website only.

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

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I ave a dell inspiron N5110 laptop, which experiences seemingly random BSODS:

Could you help me resolve this issue?
Thank you.

A:Random BSODS: 0x0000001e and 0x0000003b

It looks like your BSOD is being caused by Comodo:

fffff880`091c7398 fffff880`02d04c77Unable to load image \SystemRoot\System32\DRIVERS\cmdguard.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for cmdguard.sys
*** ERROR: Module load completed but symbols could not be loaded for cmdguard.sys
Driver Reference Table - cmdguard.sys

Please uninstall Comodo then replace it with a combination of Microsoft Security Essentials and Malwarebytes anti-malware. Tip when install in Malwarebytes be sure to uncheck the box offering to start a free trial.

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Hi, my pc recently started to freeze at random, doesn't matter what i'm doing, if playing or watching films or even nothing: the image on the monitor is blocked, mouse and keyboard loose alimentation while the rest of the pc (fans ad cd drives) keep working and the hdd led is off. (all tempereture are low i don't think it's overheating)
Occasionally it also crash with the BSOD error STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80002A891CF, 0x0000000000000000, 0x0000000000000000)

I tried to change tha ram with 3 new corsair 2Gb 1600mhz but it froze anway.
Also i've formatted and reinstalled win 7 on main HD, updated the bios, downloaded all the drivers for the mainboard from the asus site, and the drivers for the video card, but didn't helped.

Another problem (but i don't know if it's related) is that the pc found a RAID controller and it asks the driver for it, but i don't have a RAID controller and i didn't set the hard disk in raid mode in bios, also when i download asus drivers for raid controllers i receive this message: system does not have requirement for the installation,
right at 100% of installation.

Hope i've been clear enough and thank for your help and tell me if i have to give you any other information.

A:random freezes and BSOD stop: 0x0000001E

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
The Sonix USB camera driver is very old.

fffff880`07483000 fffff880`07eec200 snpstd3 (deferred)
Image path: \SystemRoot\system32\DRIVERS\snpstd3.sys
Image name: snpstd3.sys
Timestamp: Fri Jul 03 07:10:16 2009 (4A4D6180)
CheckSum: 00A708DC
ImageSize: 00A69200
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Sonix Technology Co., Ltd.

And, Disable USB Selective Suspensd too.
USB Selective Suspend - Turn On or Off

For the USB devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them... Read more

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I'm new to this whole crash analyzing thing so I'm sorry if a messed something up.

I included the .zip in the attachments.

Let me know if you need anything else.

Thanks for the help!

A:Random BSOD, 3 crashes, error 0x000000d1, 0x0000000a, and 0x0000003b

Welcome to Seven Forums.

Kaspersky is often a cause of BSOD's. Please uninstall it for the time being and keep MSE. You can install i back if it was not the cause of your BSODs. Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free

Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination
Reduce the start-up items, Antivirus software is basically whats required. Remove Startup Programs in Windows 7
Clean Startup in Windows 7
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible: Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor. Upload a screen shot of the Summary tab as well:Piriform - Speccy
CPUID - HWMonitor
Upload a screenshot using: CrystalDiskInfo For how to upload a screenshot or file, read here
Tes... Read more

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As per posting instructions...I have removed the stuff on my thread and just attacthed the zip the rules request.

OK so I have been suffering from BSOD,freezing with no info that needs me to restart and graphical artifacts in and out of game.On top of that there are crashes happening randomly in various games and of different nature each time and even the internet browser crashes many times.(game errors can range from file verification errors to simple mapload crashes with no message)
Artifacts have happened since I upgraded to R9 280MSI but the BSOD happened before as well.Last GPU got fried.I thought it was my HDD but that died as well and the BSOD persists even while running single SSD.

WIN DEBUGGER error log(bsod dump analyzed) :
TinyUpload.com - best file hosting solution, with no limits, totaly free


A:BSOD,freezing,artifacts&crashes (big info inside - STOP 0x0000003B)

Still no light.
Am I supposed to let this sink?Is thread bumping allowed?(rules say no useless posts to increase your count, but what happens if thread gets buried?What is the point of not bumping if I am just gonna go make the same thread?)

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I have had a nightmare trying to fix these problems and I have reinstalled windows twice to try and fix it. mainly I am getting these blue screens while playing games. I have updated all of my drivers and tried everything i can think of. This is my 1st time here and i will gladly accept any help.

I get 0x0000001e from playing Elder scrolls Skyrim and i get 0x0000003b while playing mass effect 3.

I don't know how to add the files to this thread but i'm willing to work with anyone.


Processer: AMD athlon II X2 220

Ram: 4GB

OS: win 7 64 bit

Graphics: galaxy Geforce 520 GT card

A:Blue screens 0x0000001e and 0x0000003b while playing games.

I tryed removing one of the sticks of memory and the problem stopped (at least for now). Im going to keep an eye on it to make sure. Is it possible this was only a memory issue.

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I keep getting crashes whenever I go into a game. The symptom seems to be that whenever I do something remotely graphics intensive, I will get the one of following crashes;
- "Display driver crashed and recovered",
- Screen Freeze (have to hard reset to recover)
- Monitor blacks out and lost signal (hard reset to recover).

I managed to get the attached bluescreen dump files when the computer started back up. I have also attached my Dxdiag This has been going on for a while, and I don't know what is wrong.

Can someone point me in the right direction as to how to diagnose this?


A:Assorted freezes and crashes when gaming

Hello Rika88.

This is the problem actually.

Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff880100ef8c4, fffff88003e8d388, fffff88003e8cbf0}

Probably caused by : nvlddmkm.sys ( nvlddmkm+2358c4 )

Followup: MachineOwner
7: kd> lmvm nvlddmkm
start end module name
fffff880`0feba000 fffff880`10b68000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sat May 21 09:37:04 2011 (4DD73A68)
CheckSum: 00C9FFFF
ImageSize: 00CAE000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Iy's an old nVidia display driver that is causing the crashes. Update the driver, following the option two of Drivers -... Read more

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OK so sit down for this one it'll be a bit to read. I built my own computer around probably a year ago and I got the best stuff I personally could buy:
i7 Intel 4790k CPU core
ASrock Fatal1ty z97 mobo
Geforce 750TI graphics card
16GB of Ram
Samsung 128GB SSD
Seagate 3TB Harddrive
Windows 8.1 Pro(Later Upgraded to Windows 10 Pro)
3 Chassis fans for cooling.
You know gamer stuff, I like playing video games on my computer. Now I don't remember if this has always happened or not but certain games tend to freeze or my computer crashes. I would love to give one specific reason but both occur so I have to use both. SO to explain further during games such as lets say League of Legends or recently Blade and Soul the game will freeze and usually it'll buzz. If that doesn't happen I get the windows Blue screen which I know isn't actually fatal because it keeps letting me do say my homework or watch videos or whatever for extended periods.The blue screen comes up for a multitude of reasons usually something about the kernel. It seems to ONLY happen when I play video games and I just wanna play in peace for one. I've been going at this for some time. I've looked everywhere I can. I've done so many things to check to fix it I've actually lost track of what I've tried. What i remember trying for a fact are these: At first I thought since it only happened when I game maybe it's my graphics card but it's basically brand new and it happens at specific times so I uninstalled all the driv... Read more

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I have a Velocity Micro Gaming computer, it is about 3 years old now. The OS is Windows XP version 2002, service pack 3. Videocard is the Nvidia GeForce 8800 GTS. For around a year now, I've been having a problem where my computer just freezes. The screen locks up and is completely unresponsive. I've let it stay on for a while, up to 3 hours to see if it would ever un-freeze, but it just stays frozen. The only method of recovery is to simply shut it down manually by holding the power button and then restart it.

It USUALLY happens the most when im playing Word of Warcraft, but it's not limited to this. Recently it has skipped this freezing phase, and instead, my screen goes black and says no signal found even though the computer sounds like its still running. It has crashed/froze from just running Firefox, to counterstrike 1.6, to typing up a project in Microsoft Word.

In attempts to try and fix the problem I have taken the machine to multiple shops, where they have tested each hardware component of the comp and reformatted it multiple times. They apparently havn't found any issues with the hardware but i'm reluctant to take their word for it. I contacted the OEM and they told me it could be the motherboard, so I bought and had them install a new one, the Asus P5N-D. The Asus P5N-E SLI was the original motherboard. Otherwise all the other parts are still stock. I tried to look at the event viewer to try and see if there was an error I could find a... Read more

A:Computer Freezes/Crashes when gaming

bump :(

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I'll keep this short and sweet because I know how busy you guys are.
I built a gaming computer from scratch, there were a lot of problems even getting it working initially this time, as compared to the last one I built that I had zero problems with ever.
I am getting a lot of BSOD's, games freeze and crash, movies freeze and crash, and streaming does too. In addition, I am getting an error occasionally with the GPU that tells me it has timed out and reset the GPU. I used the windows recommended fix for this and set the response timeout time to 8 seconds, since I have done so I have only seen this problem once. I was wondering if I had too little power for my system, but I have seen threads with similar problems that have plenty of power. I followed the instructions to the best of my ability, and you should find all of the information you have asked for below. Please don't hesitate to ask for anything else you may need. I truly appreciate what you guys are doing here for so many people.

· OS - Windows 8.1, 8, 7, Vista ? Windows 7 Ultimate· x86 (32-bit) or x64 ? x64· What was original installed OS on system? W7 Ultimate x64· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Purchased auth key, downloaded and mounted files to flash drive for install· Age of system (hardware) less than 6 months, components purchased separately... Read more

A:custom build, gaming, BSOD, game crashes, streaming crashes

IMO, the suggested fixes for the TDR timeout of the video card only conceals the problem - it doesn't fix it.If the card is timing out, then fixing the cause of the timeout is preferable (IMO) to just lengthening the timeout. Unfortunately it appears that the system has pirated software.Please get a legitimate copy installed and we'll be glad to help.Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuinePlease be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.As a courtesy, I will offer an analysis of your issues using the reports you provided.I will not answer any questions about the analysis until the system is made legitimate.If you do make it legitimate, please submit a new set of reports for us to check.Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).And here's the analysis... Read more

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Having a bit of trouble with my Desktop at the moment.
For the past week Win 10 has been crashing while I'm working or gaming.
I try and have a max number of programs running while I'm working/gaming as to not over-stress my computer. I was previously having trouble with the NVIDIA and Realtek audio drivers conflicting with one another, causing a crash but that was months ago. This seems to be a different problem and I can't get seem to figure out what could be causing it!
I have updated all drivers, bios, ran malware and virus scans, ran RAM and Drive tests to see if they were working correctly.

I have been getting some new errors via Event Viewer.
Event ID 27, 1001, 1101, and 10016 have been showing up a lot, almost daily.

Anyone have any ideas?
Thank you!
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: AMD Ryzen 7 1700X Eight-Core Processor, AMD64 Family 23 Model 1 Stepping 1
Processor Count: 16
RAM: 32699 Mb
Graphics Card: NVIDIA GeForce GTX 1060 6GB, -1 Mb
Hard Drives: C: 232 GB (190 GB Free); D: 698 GB (648 GB Free); E: 931 GB (431 GB Free);
Antivirus: Avast Antivirus, Enabled and Updated

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I am running Windows 7 and frequently get a screen freeze while playing Battlefield Vietnam II or Battlefield II only. This happens quite often and I see no patterns except for these 2 games. I have updated my video drivers, my temperature is cool. I am so frustrated. This is a relatively new computer.
I have an NVIDIA GeForce GTS 250 (Prerelease - WDDM 1.1)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800703E010
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

This forum will not allow me to upload the dmp file.

A:Win7 crashes or freezes buring BF2 gaming only

Thanks for the help guys.

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I'm so tired. For the past two years or so I've just had BSODs at random intervals in my day. Whether I'm playing a video game with my friends or by myself, whether I'm watching YouTube videos, browsing the internet or hell, sometimes waiting for my computer to get to its initial password screen, these BSODs happen. There seems to be no pattern with them either. Just two weeks ago, I didn't have a crash for a whopping 10 days, and just 5 -10 minutes ago I did! I also would like to mention that I leave my computer on sleep mode during the night and did so every one of these 10 days, and the ones before them. What caused me to get the crashes again? Well, I restarted my computer and after that point, I've been once again getting these BSODs.
Some examples of BSODs I've gotten:
SYSTEM_SERVICE_EXCEPTION (have gotten this one the most)
... and many others that I can't remember
5 Notes:
1. As mentioned, I leave my computer on sleep mode during the night.
2. My motherboard has a broken Ethernet port that was broken since I first built my computer back in November in 2013.
3. I have had these freezes and BSODs for the past 1.5 years AT LEAST. They might go as far back as 2.5 years.
4. I have virtually replaced every part of my computer with the exception of my motherboard and computer case. My hard drive isn't new, but I have replaced it with an old one from a laptop I had and still have these issues.
5. I have rein... Read more

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