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Windows Update fails -- corrupted files?

Q: Windows Update fails -- corrupted files?

About half a year ago, give or take, I ordered a Windows 8 OEM disk to install on my laptop. Machine runs fine, even upgrading to the 8.1 Preview and eventually to 8.1, and dual-booting Ubuntu GNOME. Life is good.

The most recent system update, however, continuously fails for some reason, giving me no error messages.
I've tried running sfc /scannow and DISM commands, but both of those fail, saying that there are corrupted system files preventing them from working.

The normal way to fix corrupted system files with Windows 8 would be to Refresh. However, I can't refresh with my install disk because it's not an 8.1 disk. I've tried using the trick with creating a useable ISO file, but that trick fails because the Product Key I'm using is a developer's license, not retail.

Any more ideas without starting from scratch? Thanks in advance.

Preferred Solution: Windows Update fails -- corrupted files?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows Update fails -- corrupted files?

Delete everything under: C:\Windows\SoftwareDistribution\DownloadRe-run Dism first:
dism /online /cleanup-image /restorehealthThen run: sfc /scannow
Note: You might have to run sfc multiple times until you get a clean message

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In the online help for Windows Powershell 3.0 you may find the following:
Windows PowerShell 3.0 does not come with help files. To download and install the help files that
Get-Help reads, use the Update-Help cmdlet. You can use the
Update-Help cmdlet to download and install help files for the core commands that come with Windows PowerShell  and for any modules that you install. You can also use it to update the help files so that the help on your computer is never
However, running the Update-Help cmdlet in the elevated PoSh shell returns:
PS C:\Windows\system32> Update-Help
Update-Help : The given key was not present in the dictionary.
At line:1 char:1
+ Update-Help
+ ~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Update-Help], KeyNotFoundException
+ FullyQualifiedErrorId : System.Collections.Generic.KeyNotFoundException,Microsoft.PowerShell.Commands.UpdateHelpCommand

How do I download and update the offline help files for reading extended help right within the standard output?
Thank you.
Well this is the world we live in And these are the hands we're given...

A:How Do I Update the Help Files for Windows PowerShell 3.0? Update-Help Cmdlet Fails

Hi, for those that get the same error, I discover that running the command
from the PowerShell ISE (both x86 or x64) fails whereas running the command into
Windows PowerShell directly works! on Windows 8 and Windows Server 2012

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By following the tutorial of how to run System File Checker I found the files malgunmc.ttf, wucltux.dll Amd64\hpd7500t.dll (part of prnhp004.inf) were all corrupted. I ran System File Checker several times to see if it would automatically correct the files?it did not. So I followed the next tutorial ?How to Extract Files from the Windows 7 Installation DVD? and extracted the files and replaced them?this did not fix the issues either (ran System File Checker afterword?s and it found same issues). I replaced the files twice, once in normal mode and after it did not work in normal mode tried it in safe mode, no joy. I am at a loss what to try next, I do not want to reinstall the operating system due to the computer is working fine even with these issues, windows update does work automatically I just cannot do it manually. Any idea?s what to try next?

A:System Restore, Windows Update and ATI's CCC files corrupted

Hello Radman,

If you like, you could pick up at the System Update Readiness Tool option in the note box under step 4 in Option Two of the SFC tutorial below to see if it may be able to help.

SFC /SCANNOW Command - System File Checker

Hope this helps,

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Hello (again)!

I'm helping a friend get their Windows updates to load and we keep getting the 800B0100 error.
I followed the instructions for collecting the CBS log file and will attach it in this post or my next.
Thank you once again for the help given on my last 800B0100 issue!
We are running Win7Pro 64-bit.

Any help on this issue will also be appreciated.

A:Windows Update fails. Code 800B0100 log files attached.

I'm having trouble with the size of the zip file...The cab files inside are too big (26mb and smaller).

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Good evening, it has been a while. I got a custom built computer about a year ago so that I can play FSX and P3D reasonably well. Everything seemed to go ok, not great, just ok. This are my specs:
Intel i7 [email protected] - Nvidia EVGA GTX 970 4gb - Asus Z97 Maximus Hero VII - WD black series 1TB HD - Corsair RM series RM850 - Samsung 840 EVO MZ-7TE500BW 500gb SSD.
About a month ago I started to notice that my wifi connection would be lost, then come back on its own. It got worse about two weeks ago, so I tried running the troubleshooter, it failed saying an error prevented it from running. Odd I thought.
I tried running windows updater, it downloaded a number of files to update, but continuosly failed to install 3 of them, apparently related to Microsoft Net Framework.
This morning I decided to uninstall P3D, and install a clean updated version, and the setup failed, never happened before. In the forums it adviced to make sure Direct X9 is installed, tried doing that and it failed as well.
This is very stressful, and affects my immune system, which is not good for me. Can someone here please be kind enough to take some time to help me solev this mess, thanks very much.
This are some logs from what happened today.

A:Windows update fails, Direct X fails, troubleshooter fails

im sorry to hear that you are having health issues sir. may i ask what OS yo are running

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I'm getting the following error/issues with my PC. Any immediate help would be greatly appreciated.
fyi ... I have attached the "minitools" output and mini "dmp". Thanks

1) All my windows - update fails (Config: xp Professional with Service Pack 3)

It says: A problem on your computer is preventing updates from being downloaded or installed

2) System restore fails,
It says : System Restore is not able to protect your computer. Please restart your computer

3) Takes directly to ===> Windows/System32/DRVSTORE in blue while system reboot

A:All windows update fails system restore fails, DRVSTORE in blue while reboot

Welcome aboard Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next t... Read more

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today I am posting in the Eight Forums to ask about how to fix a corrupted looking Windows 8 start menu with no corrupted files found. I know that's a really bad way to explain the situation. I have uploaded a screenshot which I hope explains the issues. I wanted to add the blank squares do not work and also the Maps button.

A:Windows 8 Start Menu Looking Corrupted; No corrupted files

Repair the start screen, see here:

Apps and Tiles Not Working or Responding: Fix in Windows 8

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oh me guys I need somebody really crafty!
i have a HP Pavilion laptop [dv5117ci] with factory load XP Pro SP2and factory restore discs. the system became corrupted by a failed Win update.
it had multiple files showing bad, so rather than chase them one at a time for an unknowable number of days, I decided to create a new directory and install fresh copy of WinXP Pro

That looked like it was going to work but after being up on the initial boot, wobbly, for about 45 minutes, something caused a freeze, and I was toasted after that. Same routine again: bootup, get error "Windows failed to start because the following file is missing or corrupt". so back into chasing one after another ad infinitum.

All day I have tried to get something to work so I could get the data off the system then nuke it. I can't get anything up and running so I can remove files.

Anyone have a suggestion? is there an "xp light" or something that maybe just does the MINIMUM kind of load, just enough to get win explorer running so I can copy files?

A:WinXP Pro Corrupted - Repair fails - Parallel Install Fails

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Hi, I'm looking at a window 8.1 Sony PC , that has not been able to get an update for almost a year now
140 Updates available - and they fail within 30seconds with an errorcode800700C1 Looking into this error I ran the SFC \scannow and it failed unable to repair files 
I then looked that up and talked on chat to MS and was suggested to run 
DISM /Online /Cleanup-Image /RestoreHealth
which also failed with Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see

So i looked that up and found this article 
which I have also ran 
the CMD commands 
and the re-ran DISM again 
which resulted in the same error 
any suggestions please 
I have attached the SFC /scannow log for just (SR) 
and the DISM log 

A:Windows update not working - SFC fails and DISM fails

Please run chkdsk /r, or chkdsk /f if you are using a SSD.
To run chkdsk /r in Windows 8/8.1 you will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key and the X key.   A menu will open with the option Command Prompt (Admin), click on this.
You will see a window similar to the one below.

When the Elevated Command Prompt opens copy and paste chkdsk /f in the Command Prompt, if this is a SSD you do not want to run the /r switch, you will want to use chkdsk /f then press Enter.
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
Type in Y and press Enter.
This will take a while to run, please be patient and allow it to complete the scan.  Do not stop this scan as this can damage your operating system.
When the scan is finished please download and run ListChkdskResult.
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

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I'm looking at a window 8.1 Sony PC , that has not been able to get an update for a year almost
140 Updates available - and they fail within 30seconds with an errorcode

Looking into this Error I ran the SFC \scannow and it failed unable to repair files

I have attached the CBS (SR) log here

Any Advice welcom

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I downloaded bios update for my PC ad tried to install it but unfortunately my system shuts down during update installation. Now when I press power button PC doesn't shows anything but only beeps.Plz tell me how to recover my bios step by step because recovering bios using key combinations doesn't work.

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This is my first post to these forums and I am in dire need of some help.

My computer was installing the latest updates for windows 7 professional 64 bit and the battery died durring the shut down process, and now when I start the computer it will allow me to log in but when it hits the desktop it freezes up completely.

I have tried using the system restore but somehow my restore points cant be found anywhere and when I tried using the system repair option on the installation cd it says it cant because the problem is unfixable. The error it says it has is in the boot sector and it says the error code is 0x45d, but when I ran it a second time it didnt say that.

I really dont want to deal with pulling off all of my personal files and then installing a fresh copy of windows because that would be too much of a hassle, but if i have to i will.

I look forward to your guys' answer.


A:How do I fix system files that were corrupted during update?

Try check disk:
Disk Check

SFC /SCANNOW Command - System File Checker

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Title pretty much sums it up. Recently built myself a new PC, did the usual XP installation, anti-virus, etc. Was performing routine updates when I started to try to install the update for the video card. Basically, it wigged out, changed the resolution of my screen and froze up during the setup. When I ended the task, I had a few warnings telling me system files got corrupted, such as the chkdsk.exe file.

I'm pretty pissed, needless to say, after spending much time building the PC and setting it up only to be undone by a routine video card update. Anyone else experience this problem? I tried rebooting, and now my monitor won't recognize the hook-up. Thinking about putting in the XP disk and running repair on it. That should do the trick, right? Either that or reinstalling XP for the THIRD time.

I tried to backtrack and install the drivers that came on the CD, but couldn't uninstall the old drivers first since half the stuff in my Control Panels was missing! (Including Add & Remove Software). So that's when I rebooted and it went to hell.

Maybe install BIOS update and mobo drivers first, if any? Does the sequence matter?

Motherboard: eVGA nForce 680i SLi
Video: NVIDIA GeForce 7600 GT (2)
CPU: Intel Core 2 Duo 2.4 GHZ - 1067 FSB
RAM: 2 Gb DDR2-800 PC6400

Any help is appreciated.


A:Vid Card Update Corrupted System Files!

Okay, I ran the repair on XP and it seemed to work, now that I'm back on and posting on this forum using the computer. I took a look at my video card drivers on the device manager and found that my 2 video cards have different drivers (looks like one's older than the other).

Is there a driver installation issue with SLi? Looks like I wasn't able to install the most recent video drivers for BOTH video card, only one. I'm guessing this is what messed my computer up in the first place. I'm thinking of removing the drivers completely and starting fresh with the drivers on the CD that came with the card.

Any suggestions?

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Laptop configuration:

Windows 7 64 bit Professional
Linux 11.04 (dual boot)

i7, 2Gb RAM.

The computer has been running fine for the last year. I am giving the series of events below:
(Please note that linux is still running fine, so this cant be a hardware problem)

###Today, when I started my laptop, it failed to start. It showed no error, its just that after the windows logo comes, it froze in a black screen with mouse cursor visible.
###I forced restart, and then it gave me the option to repair, because windows was unable to start.
###I chose repair, and the repair program started "detecting problems". Then it gave me the option to either do a system restore or cancel. I chose system restore.
###I let it run for 3 hrs., but it seemed to make no progress, so I forced restart. (It didnt let me cancel also, said that current recovery process cannot be canceled)
###I tried to enter safe mode this time, and was successful. I went to system restore, where it showed me an option to restore to an older point where I hadnt uninstalled a game (Assassin's creed Revelations)
### For some reason, I didnt restore the system. I thought that maybe all this was a temporary problem. So I restarted normally, and tried starting windows the normal way. It failed. After the windows logo comes, there is a black screen with mouse pointer for a few seconds, then it automatically restarts. (this is what happened then, and also happens now)
### I tried enteri... Read more

A:Windows 7 startup fails. Recovery disk says -isapnp.sys missing or corrupted

As far as I know you can do both. But preferably try to use command prompt from an installation disk because who knows if the downloaded file is healthy.

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I've been lurking on these forums for a couple days now, looking for a solution for my trouble with update failures and constant program crashes. I had to completely format my hard drive about two months ago and bought an external hard drive to accommodate just such an event, so doing it again is irritating but on the table.

I used an elevated command prompt -> sfc /scannow to look for and attempt to repair corrupted system files in the hoeps that I won't have to (once again) refresh my system. However, it could not repair all the corrupted files, and I do not have a Windows 7 installation disk as the backup is included on a separate drive on the computer itself (ask Toshiba, they're clearly nuts).

I would appreciate someone with greater Windows chops than I taking a look at the sfc.txt file from the CBS log (which I somehow am denied access to, even as Admin?) and any input on fixes for my situation other than pushing the Big Red Button of Mass Destruction on my hard drive for a second time.


One Frustrated English Teacher

A:Update Failure and Corrupted Files - SFC text included

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
Download and run Universal USB Installer – Easy as 1 2 3
Select Windows 7 from the first drop down list, all the way to the bottom
Select the downloaded Windows 7 iso file
Select your USB flash drive
Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

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First of all, I'd like to say that I've often found valuable information posted here. Thus the reason I've become a registered user. Hello, all!

The road to this point is long, so instead of telling you every step along the way, I'll give you the milestones that have led me to my dead end.

Back in Sept, for reasons not relevent, I added two MS Chineese languages to my system via the Update program. After discovering them not any use to my work, I uninstalled both via the Programs and Features app in the Control Panel. Since then, I can't remember if it was before or after I uninstalled them, I have been having problems with about 6 updates getting Error Code 80070490. It basically means that the CBS Manifest file is corrupt. Actually the CBS Manifest file identifies some other files that are 'corrupt'. I don't believe the CBS Manifest file is corrupt itself as everything else I've done to this point has determined it to be okay. I have done everything the Windows Help & Support and subsequent instructions and have not been able to repair the problem. Although, it has helped me to somewhat determine where the problem might lie.

There appears to be two subdirectories that lie beneath the system32 directory. They are: "C:\Windows\System32\zh-CN" & "C:\Windows\System32\zh-TW". I'm assuming they are language related because the programs within them both: "secpol.msc" have the unmistakable oriental characters in their title bars. The dir... Read more

A:Update Not Working - Corrupted Uninstalled Files At Fault

I don't know if I could become your hero or goat, but my first thought is to reinstall both language programs, then use a more powerful uninstaller like Revo to clean up all traces. After that try Windows Update.

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I've been trying to get my computer back so that I can at least get some stuff on it I don't want lost for the past three days. I was updating an nvidia graphics driver and it froze. So I restarted my computer and things went down-hill from there.

Nothing I know to do (which is more than the average person) works. So most of (and perhaps all of) the quick fixes you all may suggest most likely have already been attempted at least once.

What I am experiencing now is a black screen with a gray bar on the top and bottom. The top is titled: Windows Boot Manager. This is written in the gray bar. The rest of the screen reads:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart you computer.
2. Choose your language setting and then click "Next."
3. Click "Repair your computer."

If you do not have this disc, contact your system administrator or computer manufacture for assistance.

Status: 0xc000000f

Info: The boot selection failed because a required device is inaccessible.

I am hoping someone can help me get make it so I can at least get some files off. System restore or anything like that is out of the picture because I was planning on getting an external hard drive for backing up, and haven't been able to yet. Ironically, payday is this Friday.

Anyway, I've even tried using ubuntu and also putting the HDD in another computer. Both ways it says that ... Read more

A:Corrupted OS files preventing boot after failed driver update

Did you try the suggested startup repair options with the windows 7 dvd/repair disc?

It may take several runs and will at least attempt to repair the partition table.

If you tried that already , then use the commands instead of auto startup repair - usually does the job.

If you have the disc and want further advice, post back.

If you don't have a 7dvd/repair disc , get one from here - the same bit version as your installed o/s ( torrent, but it's usually quick ):

Download Windows 7 System Recovery Discs ? The NeoSmart Files

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Windows pesters me weekly about a windows 10 upgrade.  Every time it attempts, it fails.  Has anyone had this problem and found a solution?

A:ideapad 520s / windows update fails ( 2018-05 Cumulative Update for Windows 10 Version 1709 for x64)


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When I try to install KB3182373, a "Security Update for Microsoft Silverlight", Windows Update reports failure with the message "Code 643 Windows Update encountered an unknown error".
I ran WindowsUpdateDiagnostic.diagcab. It reported that "Troubleshooting couldn't identify the problem".
What can I do to fix this? I'm running Windows 7 Professional.

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I have this lovely new PC which I built about 2 months ago now. Beast of a thing, but I'm having number of problems which, having been a mac user for 2 years now, I'm hopeless at fixing. Don't want to hog too much forum space so I'll shove them all on one post- even a small hint to get me started would be great and sorry for the excessive text! (I'll try and avoid too much unecessarry rambling from now).

All attempted solutions have been tried through 2 different working internet connections- 1 through a company network with firewall, proxy, the lot, the other just a 2MB Virgin home wireless network so it's not a network problem.

Here's a list of the main problems:

1. Firefox crashes when trying to load new pages on an almost 2 minutely basis- this seems to be a flash based problem? It's version 3.0.13 (can't update due to problem no.2). It still dies in safe mode so it's not an add on, and it doesn't seem to be due to a certain script or anything- it's just any website with ads or videos or anything like that at all and it's probably 1 in 3-4 time it loads a page (and while trying to preview this it crashed on the login page...nothing fancy on there that I saw). I can't find out if it's just FF since IE8 and Chrome can't find the internet- they only see the ethernet port and not my wireless card even though FF has no problem with it. (technically another problem for the list I suppose)

2. exe files don't launch- they just crash whatever thing I try and open them ... Read more

A:Problems...FF crashes, .exe files won't launch, antivirus update fails...

Hi -

My 1st question - when did you last re-install Vista and have you considered it recently? If not, I think you should. It would help isolate software issues vs. hardware, if they exist.

The major problem that I see here is the existence of both NIS & KIS together. Either by itself could be responsible for many of your problems because of the personal firewall they each contain. Having both exponentially increases the potential for trouble because they fight each other for control. Even if disabled they can cause trouble.

I would like for you to remove both NIS & KIS and then see if the system stabilizes at all. Use the removal tools for each written by Norton & Kaspersky.

Download the Norton Removal Tool (NRT); save to desktop. Then go to desktop, RIGHT-click on the NRT icon and select Run as Administrator. When complete - re-boot.

NRT - ftp://ftp.symantec.com/public/englis...moval_Tool.exe

Repeat the same for KIS - http://support.kaspersky.com/faq/?qid=208279463

Reset the Windows Firewall to its default settings -
START | type FirewallSettings.exe into the start search box | click on FirewallSettings.exe above | select the Advanced Tab | click on "Restore Defaults" | Click Apply, OK

Use AVG for a/v if you wish - http://free.avg.com/download-avg-ant...s-free-edition

Before you start, I would be interested to know if running in SAFEMODE w/ Networking is the same (crashes - IE, FFox, etc...) or do they work?
... Read more

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also, other programs fail accessing micro sd cards. using Malwarebytes pro. I'm running Win7 Pro on an Asus 64 bit machine.

A:unable to update anti-malware realtime scanner, windows update fails

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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

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My Windows Update has been failing to update for a while now and I can't seem to find the solution. Here's the run-down of what happens step by step:Launch an update scan for Windows Update
It scans for a few seconds then says:

Install new Windows Update software

To check for updates, you must first install an update for Windows Update.

Once I click Install it begins to "Install and Update," but then immediately returns to "Checking for Updates."
The next box I see says:

Windows could not search for new updates

An error occurred while checking
for new updates for your

Error(s) found:
Code 800F081F

This happens every time I've attempted to update. After looking up the error code, I found the main Windows site that gave me the following explaination:
If you receive Windows Update error 800F081F, it means that Windows Update or Microsoft Update cannot determine the cryptographic service provider, or a file Windows Update requires (named catalog store) is corrupted.

I've looked through multiple Windows forums and How-To's and have tried all the fixes I found. SURT, sfc/ scannow, the standalone download for WU, Windows Update Diagnostic, multiple malware scans, and Microsoft Fixit. Ultimately, I always get the same error code, (800F081F).

I should also say this problem has been here for a few months now, and it's becoming more worrisome as more time passes. The longer I... Read more

A:Windows Update fails to update, error code 800F081F

Hi Mookeylee & welcome to Sevenforums.

Please follow Windows Update Posting Instructions

We need to see the logs to determine the cause of the error.

Worst case scenario, and last resort, repair install windows 7. No big deal I just did 2 yesterday win7x64 Home Premium. Brink posted a great tutorial Repair Install.

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I'm simply attempting to run update on my Windows 7 machine. Update will not run, downloading and running the SP1 update fails, downloading and running the Update Readiness Tool fails, trying to launch a troubleshooter fails. I ran sfc and have attached the log along with all the error codes screenshots. I have no idea how to proceed from here other than to drop this machine off at the nearest recycling center.

A:update fails, SP1 install fails, troubleshooter fails

Looks to me like you're having problems accessing the COMONENTS registry hive - although I would have thought that would also make a SFC scan fail.

I suspect I know what the problem is - let's see if a different tool can expose it...
I need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

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Simple question : - the computer refuse to update, when installing the updates it gives an error message and all the next updates fail to install. Is there a way to make the install process resume correctly. Since i'm not a computer geek, i would appreciate help on how to investigate and solve / correct this issue. I'm a bit concerned as this has blocked several updates which some are said to be important. The SP1 went fine, but then no updates has occured since oct.2008 Thanks in advance for your guidance Best regards

A:Windows update fails and block subsequent update

Hi calabrache,

You can see if Windows Update and Background Intelligent Transfer Service (BITS) and Remote Procedure Call (RPC) in "Services" is disabled/stopped and re enable/start it again.

Start Menu-Control Panel-Administrative Tools-Services. Double click on BITS, and Windows Update to set them to Automatic/Delayed Start and Start them if they are stopped and make sure Remote Procedure Call is set to Automatic.

You can also try to reregister WU. Type cmd in the start menu search bar and right click on cmd. Click run as administrator. In the command prompt type: NET STOP WUASERV and press enter
type: REGSVR32 %WINDIR%\SYSTEM32\WUPS2.DLL and press enter
type: NET START WUASERV and press enter
Exit out of the cmd.

Restart your computer and see if it works.

Also you may want to do a malware scan with an Antivirus/Antispyware program to make sure you don't have any malicious software on your computer.

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The updates of Flash Player under Windows Update always fails with error 0x800f0922. Now it is update KB3214628, but also the previous ones didn't work. All other updates are ok.

tried with DISM /Online /Cleanup-image /Scanhealth
then DISM /Online /Cleanup-image /CheckHealth
did the troubleshooting tool for windows update
but still the same problem

I attached the windowsupdate.log file

Can someone help me to get this going again?

Thanks in advance!

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After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit that had Vista with latest SP on a 120gb hdd.then installing the sp1, the windows updater will not download and install updates. As it was I had to manually download the sp1 to a flash drive from my desktop and put it on the laptop. No problems there, but was hoping it would solve the Update problem, but didn't. I get the "Fail" error codes. 1. 80070570 and 2. 8007001F. I have 52+ KB updates and not one of them will download and install. Called MS help and for two days they had me try different things. They even took control of the computer and couldn't figure it out. I checked memory and did a chkdsk on the new HDD. In desperation for trouble shooting I put the Vista HHD back in and ran updates with no problems at all then I reinstalled the 320 G HHD. I didn't have a BSOD at all. But I downloaded and installed Microsoft Security Essentials and when I did that I would get the BSOD for what ever reason. I had a hard time getting it uninstalled because as soon as you would start windows, within a few seconds I would get the BSOD. When I finally got the Security Essentials uninstalled the BSOD Went away. Have no Idea what one had to do with the other. I just want to get the updater to work. Any Help

A:Windows 7 Update fails to update when running updates


After installing Windows 7 Home Premium Upgrade on a new seagate 320 g hdd on a Toshiba L300 Laptop with 32 bit


That makes zero sense.

one thing at a time.

Which computer do you want to install Win 7 on?

Do you have license?

One license = 1 machine.
1 machine = 1 license.

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The updates of Flash Player under Windows Update always fails with error 0x800f0922. Now it is update KB3214628, but also the previous ones didn't work. All other updates are ok.

tried with DISM /Online /Cleanup-image /Scanhealth
then DISM /Online /Cleanup-image /CheckHealth
did the troubleshooting tool for windows update
but still the same problem

I attached the windowsupdate.log file

Can someone help me to get this going again?

Thanks in advance!

A:Problem with windows update (flash update fails)

Download Adobe Flashplayer from the software manufacturer. https://get.adobe.com/flashplayer/

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I am having problems with my Ideapad and Windows 10. The Windows 10 Update Assistant application will download the update and create the image but it never copletes the update. The update assistant constantly trys to install the Windows 10 update everyday for th elast couple weeks. It sucks,  a recovery disk did not come with my laptop. I also get a failed system restore. The error code for my system restore fails is 0x80070091.Any help will be greatly apprecieated....thank you!  

failed update.png ?35 KB

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Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?I am having problems opening .doc and .xls and .jpg files in some (but not all) folders in my folder tree, e.g. C:\Documents and Settings\(username)\My Documents\Folder X. However, Folders Y and Z are apparently unaffected. This has arisen only recently.My system is Windows XP (Home), and SP2 upgraded to SP3.MSWORD EXAMPLE:- On opening a Word file (whether from Word or from Windows Explorer) I receive this dialog box;"File Conversion - (filename).doc""Select the encoding that makes your document readable." The already selected button is "Other encoding" and the suggested code is "Japanese". The preview pane shows only an array of characters, all the same.On trying to select the button "Windows (Default)", the preview changes to a continuous array of lower-case xxxxxxx. On returning to the "Other encoding" option and trying "Auto-Select", the selected code returns itself to "Japanese" with the display as already noted above.On returning to the "Other encoding" option and trying "Western European (Windows)", the display reverts to the Windows Default style as already noted above, lines of xxxxxxx. I am unable to open the file.MSEXCEL EXAMPLE:- On opening an Excel file, all I get is an immensely long string of a character in ... Read more

A:Unwanted encoding messages on opening MSWord files. Inability to open MSExcel files and picture files. Apparently corrupted files?

This sounds like it might be a malware infection.

Have you run any scans lately?

Did you download BackUp4All from a reputable source?

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Hello all,

My copy of Windows 7 Home Premium x64 on my laptop has been having some strange issues lately. I cannot run .msi files, and device manager never populates a full list. Sometimes (rarely, but it does repeat) Windows Explorer will freeze, and if I attempt to close it and reopen it using task manager, the UI reloads, but whenever I click on a folder it claims Windows cannot load explorer. Restarting fixes that. I scheduled and ran CHKDSK, and it repaired a few bad sectors, but it didn't fix any of these problems. I have run CCleaner (both the regular cleaner and registry fixer) and defragmented my hard drive until it's only 1% fragmented. I then tried sfc /scannow, and it read a bunch of corrupted files but could not repair them. I read that to fix sfc, you must download and run Windows System Update Readiness Tool. It has been running and "Searching for Updates on this Computer" for about an hour now, and I'm getting concerned that it's just not doing anything. It's not frozen, the bar keeps moving from left to right and I can click on and off of it. I also have the logs from sfc if anyone wants to take a look at them, they'll be attached. The computer isn't very old, and has an intel i3 and 4gb of ram. If you would like any extra information to help, please reply and I'll get back to you as fast as I can Any recommendations on where to go from here would be greatly appreciated.

Thanks so much for any and all help!

A:Many corrupted Windows7 files, SFC reads corrupted data but doesnt fix

Hi Qujibo,
First comment you said ran ccleaner REGISTRY cleaner, this is not advised, unless you know what your doing

If there is an UNDO backup from that utility RUN it.

SURT can quite easily run for a couple of hours.

There are a lot of Winsxs errors in your log.

AFTER surt has run


run the MXdiag report from this link
Windows Genuine and Activation Issue Posting Instructions

Was this OS only installed via sysprep a couple of days ago??


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I was having issues with Windows crashing when waking up from sleep. Everything seemed to point to driver issues, and while chasing that down I deleted several Acronis drivers from the registry. Acronis had been uninstalled, but left some artifacts behind.When I rebooted I got an Boot Manager error - basically not found.

I ran Windows startup repair 2-3 times without effect.

Windows recovery shows 2 recent backups are present, but neither is visible from the Restore window.

Tried to repair the MBR from Partition Wizard (8.1) and although it was successful Windows still doesn't boot. PW shows the partition is present and active but not as boot.

Happy Monday . Any ideas?

A:Boot manager corrupted - Windows fails to boot

Are you saying that after editing the Registry Win7 will not start? This can be fatal if you didn't save a System Restore point before messing with the registry.

Try a System Restore from System Recovery Options as far back as necessary.

If that fails confirm that Win7 or it's System Reserved partition (preferred if you have it) is Partition Marked Active then run Startup Repair - Run 3 Separate Times.

If that doesn't help then everything that can possibly be done is here for Troubleshooting Windows 7 Failure to Boot leading up to if necessary rescuiing any files before running Recovery or doing the superior Clean Reinstall - Factory OEM Windows 7.

You will get and keep a perfect install for exactly as long as you stick with the tools and methods in that tutorial, as proven by over a million consumers who have used it without a single complaint.

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when I restarted my PC yesterday it had to do some windows updates, but it the updates failed and it tried again and again in an endless loop. I decided I had no choice and switched the PC off and restarted.

Since then everytime I let it boot normally theres just a blackscreen with a blinking underscore when the windows loading logo should appear. I'm able to access BIOS but nothing else.
After some time I decided to try to wipe the HDD, but when I'm trying to enter the setup from the windows boot CD it stops at like 1/5 of the loading screen and after a long time it says that there was an error at communicating with my HDD or CD.

My guess is there is something at fault with my HDD. Can I test if it is still working or repair / wipe it and make it work again somehow?
(BIOS still detects the HDD and CD btw.)

A:HDD corrupted after windows update(?)

Open the case and find out who mfg the drive ie WD, Seagate, whatever. Go to their site and download the hard drive test or diagnostic software. Since you cannot boot windows, you will need the dos or boot version. You can test the drive with this utility and you can zero fill the drive ie wipe the drive.

Note if you have anything important on the drive ie docs, pics, whatever, pull the drive out and connect it to a working system. See if you can access/copy the data files. Remember doing a wipe on the drive will destroy ALL data.

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So, I reformatted my computer again. Did some SFC scans before I installed any Microsoft updates and all scans were clean. Did all the updates, drivers, program installations. Couple days later I decide to check with SFC and found some errors. There's also errors at the source, meaning I can't replace them correct? This seems kind of stupid. Always having corrupted files no matter how many times I reformat.

A:Corrupted Files + Unable to Repair + Corrupted Source

Hello ecko69x

From the last entry in your report below, it looks like they have been repaired, and you are good to go.

"Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired"

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So, earlier today, everything was fine. My computer was working normally nothing was acting up. While unplugging my laptop from the wall I dropped it, but nothing appeared to be wrong. A little while later I restarted my computer and it worked fine for about a minute and then everything froze in windows explorer, nothing would work, folders wont open task manager never appears start menu wont come up, nothing.
I booted into safe mode and everything works fine through there, so I looked around online and one suggestion was to update my BIOS so I tried to update from Dells Inspiron 1420 A08 to the newer A10 BIOS version, trying that in safe mode failed so I tried to boot normally and quickly do whatever it told me, when I tried it wouldnt restart (and still refuses too, I have to shut it down manually outside of safe mode) it said it couldnt update the BIOS version because it couldnt locate the image, but I downloaded it directly from Dells own website.
So then I tried to do a system restore, and I got the message:

The disk Vista (c:) has errors
Windows detected file system corruption on Vista (c:)
You must check the disk for errors before it can be restored.

So I clicked scan and fix, and nothing happens. (this is back in safe mode by the way) so I opened a command promp and typed sfc /scannow
and it scanned and found some errors but were unable to fix them. Details are located in the CBS.log
So I opened the log and I found the following:

POQ 62 ends.
2009-03-2... Read more

A:Vista - Explorer Freezes on reboot, system restore fails, BIOS update fails. Help.

Hi, the first rule if you ever drop a laptop (and it appears OK) is to take the battery out, boot from the mains if all is OK turn off add battery and reboot. Now you may have damaged the MB and or the RAM seating or HDD cable connection as well as the monitor connect cable.. etc ...etc. You can see where this is heading to the shop would be my advice.

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Over the past few weeks, my Windows files have always been getting corrupted. The hard thing is that it is an error every different time saying that some file is missing. For example, today, I did a system restore. I have done this many times and before I got to the setup screen for windows, I got a blue screen that prompted me to restart my PC and it gave me the same error after I restarted. By the way, I have Windows 8.1. Files also get corrupted on Windows 10 for me. I can't find out what the error is but I suspect it is my SSD because files get corrupted before I even install anything. One example of an error was a memory read error. The weird thing is that I had my old SSD replaced by a warranty 2 months ago and 2 weeks after I received the new one and started it, everything started to get corrupted. I have probably restored my PC 30 times this week...

PC Specs:

A:Windows Files are always getting corrupted.

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hey there

i just recently installed the trial version of BitDefender Anti-Virus Plus v10, and now i have a big problem. when i try to log into windows normally, one of two things happens. a.) i get nothing but my background, and error messages relating to userinit.exe and dwwin.exe. b.) i get my icons and explorer comes up, but nothing will work and windows is completly useless, along with the above mentioned error messages. everything in windows works in safe mode however, so i think it has something to do with a startup program malfunctioning. please help me.

A:Windows Xp Corrupted Files

Try disabling your startup items while in Safe Mode. A good, free, easy to use program for this is StartupCPL by Mike Lin. Download the Standalone .EXE version ( http://www.mlin.net/files/StartupCPL_EXE.zip ) Extract it, then double click on it to run it. Don't just uncheck everything using it - try a couple at a time so that you can remember what you did in case you stop something essential. In the event that you do, then just open up StartupCPL and recheck the boxes that you'd unchecked.

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This is my antivirus report

05/05/2012 13:21
Scan of all local drives

File C:\Users\Ace Pieda\AppData\Roaming\Mozilla\Firefox\Profiles\tfsknu0g.default\CT2786678\Dialogs.zip|>Dialogs\Defua ltImages\icon.png Error 42125 {ZIP archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>PCW_CAB_Silver|>systemxmlDLL Error 42127 {CAB archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>oldTocurrent\01_StringPool Error 42144 {OLE archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>oldTocurrent\01_StringData Error 42144 {OLE archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>oldTocurrent\01MsiAssemblyName Error 42144 {OLE archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>oldTocurrent\01CustomAction Error 42144 {OLE archive is corrupted.}
File C:\Windows\Installer\7317f5.msp|>oldTocurrent\01MsiAssembly Error 42144 {OLE archive is corrupted.}
Number of searched folders: 26201
Number of tested files: 569489
Number of infected files: 0
Pls. help my computer is very lag

A:HELP windows 7 files corrupted how to fix

Hello Crimson, and welcome to Sevenforums!

First, what antivirus are you using?

Second, let this scanner run on your computer to search for infected files: Microsoft Safety Scanner - Antivirus | Remove Spyware, Malware, Viruses Free

See if this helps you with any firefox errors: How to Fix Mozilla Firefox | eHow.com

You are never supposed to run 2 or more antiviruses together on a single computer. Also, to remove any antivirus, you may need a special removal tool to make sure you get all the pieces. In addition to your antivirus, consider installing/updating/running (full scan) the free Malwarebytes software. Good thing to have and highly recommended by most people: http://download.cnet.com/Malwarebyte...=dl&tag=button

Finally, run this tool to fix system errors: SFC /SCANNOW Command - System File Checker - created by Brink

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Here is the list of the problems in order of which I noticed things going awry:

1. My Firefox browser will re-direct my google searches to a new Firefox window pop-up with "google-analytics" in its address bar, but would never finish loading the new popped-up window. Firefox would also re-direct and never finish loading my google searches by opening a new tab with a "directdlr.com/....." in its address bar.

2. Microsoft Office 2010 applications don't open, instead a "DW20.exe" and a "DWWin.exe" replicates itself an infinite number of times in my processes, maxing out my CPU.

3. My anti-virus applications (Spyware Doctor, Microsoft Security Essentials, avast!, malwarebytes) won't update, and therefore won't run or scan. Firefox also won't load various anti-virus sites, such as this message board.

4. Other applications crash directly upon opening them (VLC Media Player)

Solutions that I've tried:

1. Resetting my router. I'd read somewhere online that doing this would solve the problem. It did not.

2. Trying to restore from a restore point. I opened System Restore, but the restore points were all very recent and within the timeframe of infection.

3. Un-installing Microsoft Office 2010 and re-installing. System won't let me un-install.

Here are my scan reports:

DDS (Ver_10-03-17.01) - NTFSx86
Run by dildon at 14:31:20.50 on Fri 06/04/2010
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_20
Microso... Read more

A:Browser Re-directs; Microsoft Office Fails to Load; Anti-Virus Fails to Update:upset:


Please do the following:

Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2

**Note: It is important that it is saved directly to your desktop**

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

Double click on ComboFix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt for further review.

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Not long ago (a week and a half or so) I was playing Payday 2 and my computer froze, I turned off my computer to restart it and could not load my computer past a pre-loading windows black screen where the mouse was not showing. I then tried booting my computer in various ways (safe, with and without networking etc) and they worked, however I believe one of my drivers failing to load was the reason for my "Windows Normal" startup to fail. I eventually decided through, I then looked at using the system restore point function in order to hope for some success. The system restore function when I restored to; a week ago, two weeks ago, did not seem too alleviate my issue much, it did however allow me to load windows but almost immediately after using the machine for 2-5 minutes I would have a frozen screen again. I then eventually decided to just factory reset the machine out of desperation, the factory reset eventually happened successfully and I was able to load windows and login into my new user successfully, as I learnt that I had to reinstall my graphical drivers I then attempted to put in various CD's in in order to install these drivers, eventually when I figured out the order of CD's that I needed to install for my games to load properly, I then resumed my activities on my pc (such as gaming, browsing etc). 
Flash forward to the second factory reset, this one happened due to a very similar freezing problem yet again, and again I decided to turn off my computer ... Read more

A:PC fails to load 9/10 times and fails to update, random crashes

Have you tried Safe Mode?
EDIT: Reading failure. Try the below suggestion.

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I'm not sure if this is the right place to post this, but it does relate to update problems.
I also suffered from continuous looping of updating and rebooting, but think this is due to the update module.
When I try to open the Update screen to control the updates, All I get is this:-

When I try to go straight to the Start/Stop Updates screen, I get this:-

So it appears that the text is missing from the screens.
I have run sfc but no obvious corruption.
Any ideas?

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4 weeks ago an automatic update from Microsoft attempted to install Windows 10 on my notebook. It has since reduced my notebook to no longer functionable. I have attempted a hard factory reset and spent over 20 hours on chats with Microsoft this weekend, which attempted various clean installs of Windows 10. Microsoft have now washed their hands of my problem and state I should contact HP. Though my notebook is 18 months old so not in warranty. Any suggestions? 

A:Windows 10 update corrupted my notebook

Please identify your notebook if you would like to have some assistance. A complete product name or product number would be very helpful. Describing it as a pavilion 15 or HP15 is not specific enough to help us help you.Please read the following thread.http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Why-is-it-Important-to-Identify-...  "4 weeks ago an automatic update from Microsoft attempted to install Windows 10 on my notebook. It has since reduced my notebook to no longer functionable." How about providing details and explaining exactly what you mean. Please define what the following statement means. I have never heard that phrase before. "a hard factory reset"  "functionable"  is a street word meaning something that is both functional and fashionable Did you try to execute a Reset within an operating system or did you attempt a factory image recovery from F11 or a USB recovery flash drive?  Perhaps you understand why what you said is more than a little confusing.  You made up a phrase by combining some very different processes. A hard reset is also something very different. It involves removing all current from the RTC battery to jolt a notebook back to working properly. Please don't create your own phrases to describe things. The IT landscape is already full of acronyms that describe some very definite events, procedures and processes. What was your original... Read more

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I somehow managed to destroy windows update. it cannot find updates anymore. Ive gotten 2 error codes: 80248014 and (not sure) 80073712. I have tried using a program i found on the windows club that was supposed to fix it but didnt, i tried the System Update Readiness Tool, but it failed. I also read somewhere on this site to delete the softwareupdate folder contents, which i did, but that didnt do it either. what else can i do?

A:Broken/Corrupted Windows Update

Try Windows Mr Fixit: How do I reset Windows Update components

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Hello, I just started having a problem when I returned from vacation, the windows updates will not install and my anti-virus (norton) keeps turning itself off. I ran hijackthis and I think there's something fishy.

Thanks, here is the log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 5:26:07 PM, on 5/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\ScanSoft\OmniPageSE4.0\OpwareSE4.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:... Read more

A:Windows Update fails

Bump, Problems continue

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I have a valid copy of Windows 7 family pack. I have used for a while. Worked just fine until I recently had a HD failure, replaced HD and cloned it and had to reload Windows 7 from my valid Windows 7 install disk. I have a "confirmed" Genuine logo on my System page and have confirmed with Windows online that the product key is valid.

Issues: ~Windows update will not work. No update come in and updates errors out, saying the service is not running, when I check with the Windows Servcies, Windows update IS running
~Windows homegroup networking will not work, even though Windows "sees" the network..it will not join the homegroup with my password
~Today Windows online validation is saying my Product ID has expired? Why...my System page says I have a valid copy with a Windows Logo.
~ Again I have a valid "Family Pack" used on only 2 computers, even though I could have a thrid I do not. I reload from the valid install disk. Thats when my problems statred. I use Mcfee firewall. Turning off the firewall seemed NOT to help either.

I have no idea what to do. Asking if anyone has some help.


A:Using Windows 7 update fails ~ Help

Welcome to Windows Seven Forums.

You may need to re-activate your Windows licence.

This tutorial explains how to use the automated telephone activation service.

Activate Windows 7 by Phone

This article may also be of help.


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