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WinXP - Unable to launch/install anti-spyware anti-virus and browser hijacked

Q: WinXP - Unable to launch/install anti-spyware anti-virus and browser hijacked

Hey guys ... I've searched the forums and done just about everything that I can do so far to no avail and am at my wits end with this thing.So yesterday for no reason, FireFox just decides to close. Fine, no big deal, but then I relaunched and it did it AGAIN a few minutes later. Then I got the lovely Microsoft Security Essentials error message saying that I had a Trojan in Unknown Win32. Of course, I knew that was a fake, so I tried running my Spybot S&D, but it wouldn't load. Double-click, hourglass, nothing. Suddenly, I wasn't able to launch any anti-anything software, wasn't able to get to my regedit, task manager, nor launch a browser. Eventually, in safe mode, I located the Hotfix. exe, removed it, and the error message went away.However, I'm still unable to launch ANY anti-spyware/malware/virus software. In safe mode, I did actually download, register, and install StopZilla, which found 48 objects and removed them. I rebooted and ... yeah, same thing. Currently looking into getting a refund for that piece of fun.Spybot S&D loads in my systray and does the TeaTimer real time thing that it does, but I can't RUN it for scanning. Also, I have the installer for SuperAntiSpyware, but the nifty Double-Click, Hourglass, Done trick happens when I try to launch that for installation in safe mode OR out of it.In FireFox, I'll find a result for something that looks promising, click on it, and suddenly I'll be presented with another website like search engines or something ... go click the link again, though, and it takes me to the actual URL.So basically, the issues here are that I can't launch any worthwhile anti-virus/malware/spyware software (in safe more or out) and apparently I have a browser hijacker that is really annoying.I've posted below my HiJackThis log ... ANY help would be greatly appreciated. Thanks so much in advance!Logfile of Trend Micro HijackThis v2.0.4Scan saved at 7:32:05 AM, on 9/30/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\vsnpstd3.exeC:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\STOPzilla!\STOPzilla.exeC:\Documents and Settings\terri\Desktop\Downloaded Files\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.facebook.com/?ref=hpR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO2 - BHO: STOPzilla Browser Helper Object - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dllO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exeO4 - HKLM\..\Run: [Nikon Transfer Monitor] C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO8 - Extra context menu item: Copy to Semagic - C:\Program Files\Semagic\copy.htmO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htmO9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/dow...llerControl.cabO16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dllO23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe--End of file - 7216 bytes

RELEVANCY SCORE 200
Preferred Solution: WinXP - Unable to launch/install anti-spyware anti-virus and browser hijacked

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: WinXP - Unable to launch/install anti-spyware anti-virus and browser hijacked

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.Double click DeFogger to run the tool. The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.Download DDS:Please download DDS by sUBs from one of the links below and save it to your desktop:Download DDS and save it to your desktopLink1Link2Link3Please disable any anti-malware program that will block scripts from running before running DDS.Double-Click on dds.scr and a command window will appear. This is normal.Shortly after two logs will appear: DDS.txt Attach.txtA window will open instructing you save & post the logsSave the logs to a convenient place such as your desktopCopy the contents of both logs & post in your next replyScan With RKUnHookerPlease Download Rootkit Unhooker Save it to your desktop.Now double-click on RKUnhookerLE.exe to run it.Click the Report tab, then click Scan.Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.Wait till the scanner has finished and then click File, Save Report.Save the report somewhere where you can find it. Click Close.Copy the entire contents of the report and paste it in a reply here.Note** you may get this warning it is ok, just ignore"Rootkit Unhooker has detected a parasite inside itself!It is recommended to remove parasite, okay?"information and logs:In your next post I need the following1.logs from DDS2.log from RKUnHooker3.let me know of any problems you may have hadGringo

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RELEVANCY SCORE 115.6

Hello. My Laptop has Windows XP SP3. I have both Windows Defender and Spy Sweeper for anti spyware and Norton Anti Virus. The problems started a few days ago when a weekly scan of the antivirus reported the following. 1/14/2010 20:06 23ecd795-1c985b76 ?????? Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\ Still contains 3 infected items Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/TrewsdF.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/LoaderX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21\23ecd795-1c985b76 Infected Quarantine Clean virus from file Quarantine infected file Scheduled scan The file was quarantined successfully. 1/14/2010 20:06 myf/y/AppletX.class Downloader File; Compressed file Quarantined admin C:\Documents and Settings\admin\Application Data\Sun\Java\Deployment\cache\6.0\21&... Read more

A:Web Browsers Intermittently Hijacked. Malware undetectable by Incumbent Anti Spyware and Anti Virus

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.??If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine.??Please perform the following scan:Download DDS by sUBs from one of the following links.??Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool.??No input is needed, the scan is running.Notepad will open with the results.Follo... Read more

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RELEVANCY SCORE 113.6

Hi there, had a look through the other threads and it seems like you guys really do help ppl out so hopefully you can help me too!

I have a brand new laptop, 1 week old and I have downloaded only a handful of programs onto it since ive had it plus standard internet browsing. I did use bit torrect twice to download a program and the problems started after that.

I have since uninstalled bit torrent and installed avira anti virus, spywareblaster and online armor. I had tried numerous times to download malwarebytes and superantispyware but both have downloaded but either failed post installation (malwarebytes) or during installation (superantispyware). I tried to download AVG before Avira but that had the same problem failing mid installation saying it couldnt connect to the interent when i was clearly connected.

I have also tried to run online virus scans. All I tried failed except for f secure which located and deleted some suspect files. All the files my anti virus softwares have found and deleted have made no difference to the problem.

The problem! When using google or just clicking links I am redirecting to random pages.

Any help would be greatly apprieciated thankyou.

Attached and zipped are ark.txt and attach.txt.

below is DDS.tx copied and pasted as requested. thanks

DDS (Ver_09-06-26.01) - NTFSx86
Run by Will at 21:03:36.78 on 27/07/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft? Windows Vista? Home Premium ... Read more

A:Browser redirecting / unable to install / run anti spyware programs

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

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RELEVANCY SCORE 112.8

Hello, I consider myself a fairly advanced computer user, but I'm having an issue I'm 99% sure is MalWare related. My laptop freezes CONSTANTLY, sometimes out of nowhere, and sometimes when I walk away for 5 minutes. I have tried numerous times to run AVG, Ad-Aware SE, and both freeze shortly after the scan starts (also tried in SAFE MODE). Now sometimes I can browse the we for hours, but as soon as a start a scan, install, or update, these issues are more common. I am fairly confident that this is not a hardware issue, since I've ran advanced diagnostics on them all, including BIOS. I have a HiJack This Log, and help would be greatly appreciated!

HiJackThis.log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:17:22 AM, on 9/22/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDO... Read more

A:Unable to Run ANY Anti-Virus or Anti-Spyware programs, Comp freezes every 5 minutes.

BUMP!

--sorry, I'm desperate.
 

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RELEVANCY SCORE 112.8

Hello All,I am not able to update my Zone Alarm Internet security suite for some weeks now. I was directed here from the Zone Alarm Forum. Although I can browse through most of the websites, I am not allowed to access Zone Alarm update, Microsoft update. I also tried http://www.malwarebytes.org/mbam.php and also http://downloads.superantispyware.com/down...AntiSpyware.exe but was denied access both on IE and FirexFox.Further Filemon and RootkitRevealer do not work any on my machinePlease help.Thanks

A:Unable to access Anti-virus updates / Anti-spyware website

Thanks guys,
All problems solved Thanks to SuperAntiSpyware.

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RELEVANCY SCORE 109.6

While attempting to install counterspy on a friends computer I got the message that says the system administrator has set policies that prevent this installation.I also tried malwarebytes and it refused to install.I'm logged in as the administrator.I also attempted to do a scan with AVG and it disabled itself.I tried an online scan at Trend Micro but I could not reach the website.The browser redirected me to some strange search engine.How should I go about stomping this thing out.

A:unable to install or run anti-virus anti-malware programs

Hi Defraggerman I suggest you post a HijackThis log for examination.A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.Read the Preparation Guide before posting a HijackThis Log.Please read, and follow, all directions carefullyRun a log, and post it in the HijackThis Logs and Analysis forum.Do not, post it in this topic.Do not, fix anything, yet.A member, of the HJT Team, will help you out.It may take a while to get a response from the HJT Team, because they are very busy. Please, be patient, as these people are volunteers. They will help you, as soon as possible.NOTE:Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

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RELEVANCY SCORE 109.2

I am unable to launch Spybot S&D or Malwarebytes. Nothing happens after clicking the icons for each program listed. Also, getting some google redirects. Google loads extremely slow as well.

Thanks for any help!

A:Unable to launch anti-spyware progams!

Try to boot into Safe mode.Next you can do is run Malwarebytes and Spybot S&D. Restart your PC into normal mode;After that we need to threat the infection. Just follow the steps on http://www.bleepingcomputer.com/forums/topic34773.htmlIf some steps won't work you can skip them, but the DDS en Hijackthis log is important.

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RELEVANCY SCORE 104.8

Antivirus vanished! Can't install ANY new one!Can't access microsoft and any anti virus sites (thus i cannot download or scan my computer from there)I tried to install a copy of avast pro but the set- up immediately close after opening, i also noticed a lot of programs behaving like this just like the bandmaster game from e games and Grand Theft Auto Vice City( once i opened it, it immediately closes)Tried to install that in safe mode, but the computer does not start and reboots back into normal mode.This is the content of DDS logDDS (Ver_10-11-26.01) - NTFSx86 Run by neopc10 at 19:47:12.65 on Fri 11/26/2010Internet Explorer: 6.0.2900.2180Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.353 [GMT -8:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Acronis\Schedule2\schedul2.exeC:\WINDOWS\System32\svchost.exe -k AkamaiC:\WINDOWS\system32\svchost.exe -k imgsvcC:\WINDOWS\Explorer.EXEC:\Program Files\KGB\Mpk.exeC:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exeC:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exeC:\WINDOWS\PixArt\PAC7302\Monitor.exeC:\Program Files\... Read more

A:anti virus banished.can't install any anti virus programs, can't acces microsoft and anti virus sites!!!...

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

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RELEVANCY SCORE 103.6

Have bad infection...need best free Anti-virus, Anti-spyware, and Anti-malware software please....

THANX

Running Windows XP
 

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RELEVANCY SCORE 103.6

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\... Read more

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RELEVANCY SCORE 103.6

Hi Im new here this is my first post also my first problem

Well everything was going great no virus getting detected

I use ESET nod32, malwarebytes and SpyBot

Now my problem is that all of my protection applications wont Update

Also I can't access any protection site like Microsoft.com, Eset.com, the website of malwarebytes and Spybot
and last is that sometime (happens sometimes) computer auto shutsdown
with a timer of 60 seconds before shutdown (please save all works...)

all other applications and websites works great except for those I mentioned

HOPE u could help me if possible ASAP because I'm using my CPU for business purposes and advance thanks

sorry forgot my HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:32:38 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\windows\system32\nvsvc32.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\windows\system32\RUNDLL32.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\I... Read more

A:Anti-Virus Anti-Malware and Anti-spyware not updating

Hi, welcome to TSF!

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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RELEVANCY SCORE 101.6

Really irritating Trojan.

-Google is redirecting.
-Spybot S&D wont open.
-System Restore gets stuck on last page.

Here's my log file

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:19:41 AM, on 6/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ZoomText 8.1\Zt8.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\... Read more

A:Browser System Restore and anti-spyware programs hijacked.

Hi,Sorry for delayed response. Forums have been really busy. If you still need help with this do following, please.Download DDS and save it to your desktop from here or here or here.Disable any script blocker, and then double click dds.scr to run the tool. When done, DDS will open two (2) logs: DDS.txt Attach.txtSave both reports to your desktop. Post them back to your topic.Download GMER and save it your desktop:Extract it to your desktop and double-click GMER.exeClick rootkit-tab and then scan.Don't check
Show All
box while scanning in progress!When scanning is ready, click Copy.This copies log to clipboardPost log in your reply.

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RELEVANCY SCORE 100.4

Ok so as my username should lead you to believe I am completely inept with computers, which is not to say I don't use them a lot. I'm not one of the elderly I'm just not very good at the super technical and currently this forum is my last option.

So a brief overview of both my problem and my computer.

I run Windows XP SP3 on a boot camp equipped Imac and aside from the occasional brush in with malware etc I'm really quite happy with this set up.

This is not my first infection, previously I had a similar run in with the whole fraudulent program pop up spam classical (from my perspective) malware. A quick call to India and a new friend named Kumar was all this required. Kumar ended up using screen share to download a trial version of AVG anti virus and after a long scan and a few laughs at the results my problem was solved.

I was ecstatic and gave this guy every sort of recommendation to his superiors possible. I actually stayed on hold for hours just to sing his praises.

Now about a year or so after that I?m told my hard drive gave out and my only existing back up was ages old so after a lot of rebuilding here I am just finally settling into the same position I was before the hard drive being destroyed. Procrastination and some errors during the backup process that confound me to no end have prevented me from a more recent back up being made.
In short If I can?t remedy this now I?m screwed.

So what sets this malware so apart from my last run in is that ... Read more

A:Malware infection unable to launch anything including anti virus software

Bump

Sorry, but I really need a reply. Help please.

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RELEVANCY SCORE 100.4

First of all i would like to apologize if this topic is in wrong category, or it should not even be asked on this site. And second of all, please be patience i'm a noob looking for answers So whats all about? Well i'm meeting new terms here and i have no idea what they mean and what they do. And as anyone else i wanna be safe in this era of cyber-crime. So basically i know whats a anti-virus and a anti-spyware and that they can run together. Also i heard that 2 anti-virus don't do good but 2 anti-spyware do. So what i'm asking is, what is a anti-malware? Can a anti-malware, anti-virus, and anti-spyware run together? Could you suggest some good+free of those 3? Sorry for my bad English and being such a noob

A:Anti-malware, Anti-virus, Anti-spyware

Florin, you might take interest in this thread, though it may be quite a bit of reading: What's the Best Anti-virus?

It is there that they discuss all kinds of different antiviruses and coupled security software. I personally only use Microsoft Security Essentials, but I have used it along with Malwarebytes for added security in the past.

Basically, you could have your system completely locked down with lots of extra security, but in some cases it becomes a hassle because of how much your computer becomes protected and overly secured. If you prefer a speedy computer over security, generally you use less security software, but if it is the other way around, you will want beefier security software which may slow things down slightly. That link I've provided will have most everything you will need.

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RELEVANCY SCORE 99.2

Have a fake Windows XP Recovery virus so I downloaded and ran Rkill to remove it, then downloaded and ran TDSSKiller to get any rootkit infections. TDSSKiller comes up clean now. I downloaded Malwarebytes' Anti-Malware, but can't finish the installation to launch and update it. It tells me access denied then when I try to run it again it says it needs to reboot because it wasn't fully installed the first time. I reboot and the Windows Recovery virus starts all over. Thank you for your help! -Rosie

DDS.txt log below. Attach.txt attached. Ark.txt attached.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Run by Rose at 23:18:35 on 2011-11-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.397 [GMT -6:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\iTunes\iTunesHel... Read more

A:Windows XP Recovery infection, unable to finish install/Update/Launch Malwarebytes' Anti-Malware

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 97.6

Hey Guys,

I purchased this computer second hand, thought it was fairly wiped and clean. I may have contributed to some or all of the problems also, so without pointing the finger, nevertheless, the problems remain.

I can't run or install ANY anti-virus, anti-spyware program at all and unfortunately, I was in the process of installing an AV when I discovered these problems.
My browser redirects alot of times and when I click on a search result from Google it goes to a "Scour" page or some other search page instead of my search result I wanted.

I appologize for the lack of information. I have done every procedure that was instructed on the "Read this first" just couldn't get some of them to run because of my problems.

Here are my problems:
Can't run HT it states that there is a problem with the Host file.
----advises me to change the host file and save it as 'Host.' (with quotes) I tried but the system states that I don't have permission to save in that directory. I was Logged as Admin privileges.
Also, as stated above, My browser redirects when I click on a search result.

The problem with this, and ALL programs is: I get a pop up box that states, I don't have permission to save the file in the particular location. I am logged as ADMIN priv.

I don't get a txt log file nor can I run HT a second time. If anyone can help me get an HJT Log or GME file, I will be glad to follow directions. It just seems like I ge... Read more

A:Can't Install an AV, Anti-Spyware, & Browser Redirects

^^^^BUMP^^^^

I'm patient, just following instructions. I know the Tech's are busy with problems that were already in progress.
 

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RELEVANCY SCORE 96.8

I am having multiple problems and have read thru the Forums to try and find help. Unfortunatly, I have had no luck. Below is a list of the main problems with a brief description. I have also copied and pasted my current Hijack this log. Thanks in advance for your help!

I am running Windows XP Home Edition with IE 8.

I got the "Antimalware" virus yesterday and attempted to manually remove it. I did go into "regedit" and deleted anything that said anything about "antimalware". I don't think I deleted anything that I should not have but I have had trouble rebooting ever since.

Problems:
1. Can't install AVG Antivirus - It gives me an error saying that "Antimalware" is still on my machine. Once complete it gives a message saying "installation failed" and then the error "Action failed for file avgwdsvc.exe: starting service..., The service did not respond to the start or control request in a timely fashion."
2. Can't get Spy-Bot to run. It actually installed but when I click on it to start it just does nothing.
3. Am having trouble rebooting the CPU. It hangs up at the Windows XP starting screen. After turning off and back on a couple of times it finally went on to the login screen.
4. Once logged on it seems that I can intermittently get on to the internet. Sometimes it just freezes up.
5. I have miscellaneous voices, commercials and music that just starts playing on my speakers. Strange... it varies fr... Read more

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RELEVANCY SCORE 96.4

Hello!

I've been doing a springclean for my PC, and I would be grateful if someone would check my hijack this log for problems.

I've run all of my anti-spyware and AVG programes first. But, I have a question: after my programes have scanned for problems and put all the bad stuff into quarentine, do I need to do anything else with them?

I'm not sure if I should be trying to find ways of removing trojans etc. or if it is ok to just leave them in the quarentine area indefinatly.

Thanks for your help!

-------------

Logfile of HijackThis v1.98.2
Scan saved at 13:43:41, on 24/04/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\AntiVirusKit\AVKService.exe
C:\Program Files\AntiVirusKit\AVKWCtl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\AntiVirusKit\AVKPOP.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\freeserve\freeserveconnectionkit\atdialler1.exe
C:\Pro... Read more

A:Solved: A hijack this log, and a quick question re: anti-spyware and anti-virus programes

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RELEVANCY SCORE 96.4

According to a story at Washingtonpost.com, the latest definitions for Microsoft's Anti-Spy flags Symantec's Norton Antivirus as a trojan and prompts users to delete essentials of the program. Users who follow the instructions hose their installation of Norton, requiring Windows registry edits and complete removal/reinstallation of Norton.

Microsoft's support forum is filling up with complaints, many from businesses that have been hard hit. This should be a cautionary note about deploying beta products in production environments.
 

A:READ!!!Microsoft Anti-Spyware Deleting Parts of Norton Anti-Virus

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RELEVANCY SCORE 96.4

Hello,

I have a problem that is far beyond my limited skills. One of our people has a laptop that has either malware or a virus infecting it. Two symptoms are present: first, when using firefox web pages get redirected to advertising or to unrelated google searches; second, the machine seems more sluggish than usual.

I have tried to download anti-spyware software (e.g. Spy Sweeper, CounterSpy, MalwareBytes, Superantispyware, PC Doctor) and nothing works. In some cases such as Counterspy and PC Doctor, the executable will run but the program will not update (and thus, not allow for a scan). In other cases such as MalwareBytes, the executable simply will not run.

I have run a Trend Micro anti-virus scan. It seems to detect something but it crashes before the scan can complete. The same thing happens with Panda Activescan. Last night, I ran Panda Activescan for over 8 hours. When I woke up, the scan had frozen at the 52% point and had found 1 infected file, which it didn't appear to clean up.

Anyway, I'd really appreciate any help.
Best regards,
Jordan

A:HELP! -- Anti-spyware / Anti-virus doesn't work; malware crippling our machine

Uninstall all of the programs but Super Antispyware, Trend Micro and MalwareBytes AntiMalware.Find the MBAM.exe and rename it BAMM.com by right clicking on the file and choosing rename.Download the manual updates for MBAM from the link below. Double click on it to install. http://www.malwarebytes.org/mbam/database/mbam-rules.exeINSTRUCTIONS FOR USING MBAM:http://www.bleepingcomputer.com/forums/ind...t&p=1100727

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RELEVANCY SCORE 96.4

I recently downloaded PC Security Shield (supposedly a good anti virus program) and Spyware Terminator (antispyware) and noticed that their icons sometimes, do not show up in my system tray when I boot up. And it stays like that. I've had no icons for three days now...huh?

I've looked up this problem in the accompanying (Security Shield) help menu and it wasn't any help....but it basically states no icon = no protection....so what the bejeepers can I do to fix this problem?
 

A:Anti virus/anti spyware programs missing from system tray

Just a quick thought, go to start-up options and see if they are listed as due to run on start-up, if you have no suitable programme to view your start-up programmes go to run and type msconfig and check the start-up tab
 

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RELEVANCY SCORE 96.4

I have just finished with my original support and probably have to reformat. However, I would like to find out what is going on or at least in some contribute to helping someone in the future so I have come here.Despite good computer hygiene, Adaware, Spybot, McAfee-now Kasperskey, CCleaner, HijackThis, updating (wondering if this might have brought in some problems), and Zone Alarm firewall, I have problems which I first noticed when I was hijacked from Paypal. This showed on my first HJT scan but disappeared without treatment shortly thereafter. My antivirus, etc., have been disabled although they LOOK as if they are working but don't so much as find a cookie anymore--except for CCleaner. Spybot doesn't find About:Blank but it showed up on the browser scan. I tried to delete it and it doesn't show on any scans but I still see it fly by the bottom of my screen as IE pages are loaded. When I go to my history or temporary files, when I can see them, they are mostly ad pages. I have tried all the usual CWShredder, etc., and they don't find anything.MWAV is the only scan that has shown much. When I submit some suspicious files from comboscan to either VirusScan or Jotti, more often than not they jam VirusScan and I get error messages from Jotti that it is either the wrong stream or the file is empty. Sometime the folders are empty. I have tried to rename them but many times I am not allowed. Sometimes when I explore I can see the folders have information but when I go... Read more

A:Anti-spyware & Anti-virus Disabled, Keylogger, Hijack, Worms

Download this program:submit files packerHighlight the files listed below in bold and right-click and selecting copy.C:\WINDOWS\zts2.exeC:\WINDOWS\system32\vcmgcd32.dllC:\WINDOWS\system32\iifgfgf.dllC:\WINDOWS\rundll16.exeC:\WINDOWS\rundl132.dllC:\WINDOWS\logo1_.exeC:\WINDOWS\system32\TASKMGR.COMC:\WINDOWS\REGEDIT.COMC:\WINDOWS\system32\T.COMC:\WINDOWS\R.COMC:\WINDOWS\system32\tmp.regThen start the file packer program and right click in the white box and select paste to paste the copied file names in the field.Then press the Continue button.I will create an archive with these files and a small log on your Desktop that starts with a name like requested-file[date].cab.Rename this file to yourmembername.cab (for example grinler.cab).Then go to:http://www.bleepingcomputer.com/submit-malware.phpand fill in the required fields and browse to this file on your desktop. Finally click on the Send File button.

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RELEVANCY SCORE 96.4

Please help. I am working on a network and need a corporate anti-virus program and anti-spyware programs? I know McAfee and Symantec offer something, but I know the personal editions I have had a less than nice experience. Any suggestions?

A:Need A Corporate Anti-virus Program And Anti-spyware Programs? Any Suggestions

Take a look at this Spysweeperhttp://www.webroot.com/enterprise/products/

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RELEVANCY SCORE 96.4

How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)





Quote:
If your PC is infected with the Win 7 Anti-Spyware 2011 malware or something similar, you?ve come to the right place, because we?re going to show you how to get rid of it, and free your PC from the awful clutches of this insidious malware (and many others)
Win 7 Anti-Spyware 2011 is just one of many fake antivirus applications like Antivirus Live, Advanced Virus Remover, Internet Security 2010, Security Tool, and others that hold your computer hostage until you pay their ransom money. They tell you that your PC is infected with fake viruses, and prevent you from doing anything to remove them.
This particular virus goes by a lot of names, including XP Antispyware, Win 7 Antispyware, Win 7 Internet Security 2011, Win 7 Guard, Win 7 Security, Vista Internet Security 2011, and many, many others. It?s all the same virus, but renames itself depending on your system and which strain you get infected with.


Source ...

A:How to Remove Win 7 Anti-Spyware 2011 (Fake Anti-Virus Infections)

Thanks for the information. I hope I never have to use it.

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RELEVANCY SCORE 96

Hello,

Firstly thank you for your help - I really do appreciate it.

My HpCompaq laptop is infected with a virus that is blocking multiple anti-spyware software, Vista updates, and even my Kaspersky anti-virus.

1) The virus does not allow me to access websites to download anti-spyware nor access the windows update site.

2) I have downloaded the following programs on another computer, burned on CD and run on my laptop:
- Malwarebytes Anti-Malware - Installed but does not run
- Spybot - Cannot install as access to the website is blocked during installation
- AVG Anti-Virus trial version - Cannot install due to 0x8007013d - Action failed for file avgmfx86.sys

3) I have managed to run CCleaner and clear out all the temp internet files

4) The HiJack This log reads:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:35:59, on 14/09/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16851)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\pthosttr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files... Read more

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RELEVANCY SCORE 96

Hey,

How can I create a script that runs many different Anit-Virus, Anti-Spyware and many more one after another automatically?

Thanks
deanpcmad

A:Script To Run Anti-virus Anti-spyware, Etc Scans Automatically On After Another

I for one see a problem with 'automating' your malware tools, with a script. I don't allow any antimalware app to take action without prompting me for confirmation. That way I know what is coming up as malware. With a script you are trusting that it will make the right selection of actions without confirmation. The possibility is there to delete a perfectly legitimate file in error. Then you have to guess which application removed your legitimate file. Then you need to hope it can be 'restored'. In my opinion there is just too much trust and risk given to a script if it can even be done.

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RELEVANCY SCORE 96

I need some help with recent problems I've been having with my PC. There're pop-ups that keep coming back, and I don't know how to remove it. I've tried scanning with Ad-aware 2007, and I even used my CA anti-spyware and anti-virus but to no avail. So I tried manually removing it. I searched my PC for suspicious files. So I tried removing a bunch of files that may be malicious software like winctl.exe, and boat32. I found the instructions on removing them in this forums after searching for it in google. So I did that, but the pop-ups keep coming back. I tried using hijackthis, but I'm not sure which files to delete. I've tried fixing some files that I think are harmful, but it doesn't seem to help. Can you show me what to fix in my hijackthis log? The pop-ups are an advertisement on CiD something.

Oh, and I don't know why, but I when I check my task manager it says I have 2 iexplore.exe running when I don't coz I usually use firefox. When I end the processes they just come back. Can you help me? Thanks.

HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:59:55 PM, on 9/17/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Lavas... Read more

A:Solved: Need help, pop-ups, Ad-aware, and CA anti virus/anti-spyware can't remove it.

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RELEVANCY SCORE 96

Hello. =)

I'd like to know if there's an anti-virus/anti-spyware that, if my computer accidentally gets cut off, will resume where it left off? So, if the scan was 20% complete, and the computer turns off, once the computer is restarted it'll resume at 20%.

More Information
My computer, for some odd reason, keeps randomly turning off -- especially at night (usually after midnight). I've tried removing dust from the vents, wiping the vents with a little rubbing alcohol and a dry cloth, and using a fan to blow into the vents (in case it's getting too hot inside the hard drive). Nothing works.

A friend of mine told me to run an anti-trojan program; unfortunately, that didn't work. I've also run anti-virus scans (with AVG Free Edition) and anti-spyware scans (with LavaSoft, Anniversary Edition), and those didn't work either. The last time AVG & LavaSoft did a full scan was early this year (maybe January or February). But now, when I try running full scans, the computer ALWAYS cuts off.

Usually when I turn the computer back on, it gets frozen at the blue "HP/Intel" screen (Screen 1 of 4). Sometimes it'll go straight to the black "boot screen" (Screen 2 of 4; i.e., the screen where you can choose to use the Home Recovery Console, or go straight into Windows XP)...but then it (usually) immediately cut off. [*]

[*] = When my computer boots up, I always see four different screens before it reaches my desktop: a bl... Read more

A:Is there anti-virus/anti-spyware that resumes if computer turns off?

Hello

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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RELEVANCY SCORE 96

I have Windows Defender right now, I don't know if it's good or not though. I did a Panda activescan online and it came with 40 different spyware infected files and one virus I think, but when I ran a full scan on Windows defender it found nothing. Basically I want to get rid of defender and find a good anti-virus and anti-spyware program that's free. It can be an online scan but preferrably works from the computer.

Any takers?
 

A:Need a good anti-virus & anti-spyware, etc program that's free.

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RELEVANCY SCORE 96

http://blog.washingtonpost.com/securityfix...deleting_1.htmlBy Brian Krebs "Microsoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it. According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)."When Microsoft Anti-Spyware users remove the flagged Norton file as prompted, Symantec's product gets corrupted and no longer protects the user's machine. The Norton user then has to go through the Windows registry and delete multiple entries (registry editing is always a dicey affair that can quickly hose a system if the user doesn't know what he or she is doing) so that the program can be completely removed and re-installed." David(Moderator edit: By-line and quotation marks inserted,content reduced to comply with fair use. jgweed)

A:Microsoft Anti-spyware Deleting Norton Anti-virus

It wanted to del my Norton IS all2gether. No way billy boy i want control over my own box. c asyset.com pup

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RELEVANCY SCORE 96

http://www.bleepingcomputer.com/forums/t/43934/microsoft-anti-spyware-deleting-norton-anti-virus/

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RELEVANCY SCORE 96

Microsoft Anti-Spyware Removes Norton Anti-Virus Posted by Zonk on Saturday February 11, @06:32PMAn anonymous reader writes "According to a story over at Washingtonpost.com, the latest definitions file for Microsoft's Anti-Spyware beta flags Symantec's Norton Antivirus products as a password-stealing trojan and prompts users to delete portions of the program. Users who follow the instructions hose their installation of Norton, requiring delicate Windows registry edits and a complete removal/reinstall of Norton. http://it.slashdot.org/it/06/02/11/2259232.shtmlMicrosoft Anti-Spyware Deleting Norton Anti-VirusBy Brian Krebs | February 11, 2006; 01:42 PM ETMicrosoft's Anti-Spyware program is causing troubles for people who also use Symantec's Norton Anti-Virus software; apparently, a recent update to Microsoft's anti-spyware application flags Norton as a password-stealing program and prompts users to remove it.According to several different support threads over at Microsoft's user groups forum, the latest definitions file from Microsoft "(version 5805, 5807) detects Symantec Antivirus files as PWS.Bancos.A (Password Stealer)".http://blog.washingtonpost.com/securityfix...deleting_1.htmlEdit to include note from Oldfrog at CCSP: This refers to the Enterprise version of NAV and not the home version.

A:Microsoft Anti-spyware Deleting Norton Anti-virus

Microsoft AntiSpyware Definitions Update #5807 corrected this false-positive.http://forums.subratam.org/index.php?showt...view=getnewpost

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RELEVANCY SCORE 96

I use avast! anti-virus... and have for a long time. I've been using SuperAntiSpyware for several months (as well as other antispyware programs), too, and they've always co-existed together with no problems.

Suddenly last night, avast! alerted me that SuperAntiSpyware "contains a sample of a Win:32 Trojan".

I'm no expert but I'm thinking this is unlikely, so I have told avast! to ignore SuperAntiSpyware, and NOT scan that SuperAntiSpyware.exe file.

Is this foolish?

Should I allow avast! to move the offending file to quarantine?
Or should I uninstall SuperAntiSpyware first (since quarantining the exe file will certainly render it useless anyway)?
Or can I continue to ignore the warning altogether??

Any expert advice would be greatly appreciated!

Thanks in advance,

~Julie~
Additionally:

I connect to the 'net (and a home network!) wirelessly.
My computer spec's are in the profile.
 

A:Solved: Anti-Virus Suddenly Alerts Me to Anti-Spyware... ?

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RELEVANCY SCORE 96

I ran AVG anti spyware and Trend Micro AntiVirus and then f-secure. after cleaning up some viruses and trojans i still am getting pop-ups while browsing the internet.

log file:
Logfile of HijackThis v1.99.1
Scan saved at 2:45:02 PM, on 10/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Trend Micro\Internet Security 2007\pccguide.exe
C:\Documents and Settings\Heather Beamish\Application Data\WinTouch\WinTouch.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Heather Beamish\Desktop\notepad.exe

R0 - HKCU\Software\Microsoft\Internet Expl... Read more

A:Solved: Still Recieving pop-ups after running Anti-Virus and Anti-Spyware

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RELEVANCY SCORE 96

Hi there, could anyone tell me if there is a free anti virus, anti spyware and firewall for UBUNTU 8.04 i386.

Thanks for any replies.
 

A:Free anti virus, Firewall/anti spyware for UBUNTU

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RELEVANCY SCORE 96

Sometime back I came across a list of recommended free Firewalls, Anti-Virus and Anti Spyware Programs in one of the BC forums, but I do not remember where I found it.  Would someone point me in the right direction? 
 
Thank you, I appreciate it.

A:List of Firewalls, Anti-Virus and Anti Spyware Programs

Greetings,
 
If this is what you're talking about...
 
Antivirus, Antimalware, And Antispyware Resources
 
Hope this helps!!!

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RELEVANCY SCORE 96

That's pretty much my problem. I don't know any details that could help. I tried installing Spybot to scan for the problem but I couldn't install it because my computer couldn't connect to the website and I can't move on with the installation. I'm about to scan with Avast but I doubt it will help. I know I didn't say much substance but hope it helps. Here's the HJT log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:54:49, on 26/01/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.e... Read more

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RELEVANCY SCORE 96

what is best free anti-spyware, anti-virus software for Windows 8?

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RELEVANCY SCORE 95.2

So, tomorrow I'm going to purchase some anti-virus and anti-spyware software for a computer I'm working on. It's got Ad-Aware 2007, Spybot S&D 1.5.2, and AVG 8 (free edition) installed already but the computer owner is just NOT running scans like I recommend.

So, I'm going to buy some software with the hope I can schedule scans and have greater flexibility in how the software operates.

I would prefer getting an app that covers BOTH virus and spyware protection, so I'm sort of leaning toward a commercial version of AVG 8 but I wanted to start this thread to get your feedback.

This is for a Windows XP Home Edition w/ SP2 machine.

Any recommendations?

Peace...
 

A:Anti-virus and anti-spyware application recommendation

Security Suite:Zone Alarm Security Suite as a all in one soluation (With kaspersky antivirus

Antivirus:
ESET Nod 32
Kaspersky antivirus

AntiSpyware:
Spysweeper
SUPERantispyware
Malwarebytes Anti Malware (A mix of Antivirus, Anitspwyare and Ad-Aware)
Counterspy
 

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RELEVANCY SCORE 95.2

Hi,
I'm not too PC-literate, but the way I see it,my Win XP Home has its own firewall, and my free AVG 9 is anti-virus/anti-spyware, so I'm fully covered aren't I, or do I really need to install extra programs?

A:so I need another firewall and anti-virus/anti spyware progs?

No malware program is 100% effective.That's why it's a good idea to go with a layered protection strategy.In addition to your AVG anti-virus, it's a good idea to occasionally run 1, or 2, online scans.Don't install a second Anti-virus, as this could potentially cause problems, which may render both programs ineffective.Check out Post #1, of our Freeware Replacements For Common Commercial Apps topic, for a list of some of the available online scanners.As far as malware is concerned, installing Malwarebytes' (mbam), and/or SUPERAntiSpyware, and running them as on-demand scanners, should pretty well cover your bases.As stated above, no program is 100% effective, and shouldn't be a substitution for safe surfing habits.

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RELEVANCY SCORE 95.2

I do a fair amount of computer support work where I disinfect Windows machines infected with various viruses or spyware/malware. I do the usual stuff like installing and updating anti-virus (AVG) and anti-spyware (Ad-Aware, SPybot, AVG, etc) apps, scanning the system in safe mode, and so on.

I'm wanting to setup a Windows machine dedicated to scanning hard drives for viruses, spyware, and malware. The idea would be to have this machine setup with good anti-virus and anti-spyware apps and I would use external USB hard drive enclosures to hold infected hard drives and scan them on my "clean machine". I've already got 2.5" and 3.5" external USB HDD enclosures and I've already scanned a few hard drives using them connected to a "clean" XP machine I have.

Ok, that's the background on to the questions:

How good are anti-virus and anti-spyware apps at scanning hard drives connected via USB HDD enclosures? During the scans I've done this way, a number of items have been found but there always seems to be something left behind when I boot from the scanned HDD.
How thoroughly can the Windows registry on the HDD being scanned be scanned and cleaned on an externally connected HDD?
Is scanning a HDD through an external USB enclosure any better/safer than scanning in safe mode?
Are there any anti-virus or anti-spyware apps that do a particularly better job at scanning the filesystem than others?
Thanks!

Peace...
 

A:Question about anti-virus and anti-spyware apps

Ok I see a little the problem.

You know each company and each anti-virus program or even version have a different type of operation while scanning. As example if you take McAfee they change there engine for each version and software whereas a Norton its practically the same.

Now to see the problem for you it depend what software you're using. Or I would ask you to use different type of antivirus(not at the same time uninstall and install the new one) and check if they do the same errors. And also another problem depends on your PC RAM available(remaining) if you RAM is very low and that you're using some programs at the same time the files for those program may not be well scan due they are already in use and can't be access sometimes.

Now try to close those program and when making a scan open on the anti-virus software and also try to use different anti-virus program and they have different engine. Me I prefer to use McAfee Total Protection for me its the best try it and let me know if you have other problem.
 

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RELEVANCY SCORE 95.2

My computer is working fine with one major exception - it wont allow me to run any anti spyware or antivirus. I try to run Adaware and the the program is instantly closed. I try to access a website relating to virus scanning/protection, and it closes. Pandasoft is the only thing that's worked, and that must be because its online. Here is the report it kicked out - (I installed 007spy on my own computer to better understand it).

Incident Status Location

Potentially unwanted tool:Application/007Spy Not disinfected C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\sophiel\Application Data\Mozilla\Firefox\Profiles\gud8dfes.default\cookies.txt[ad.yieldmanager.com/] ... Read more

A:Help! I cant use anti spyware, or visit anti virus sites.

For the moment I can only see one Trojan to come out..


Please download Combofix from HERE or HERE

Save ComboFix to the desktop.


Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.


1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


Open *notepad* and copy/paste the text in the quotebox below into it:



Quote:





KillAll::

File::
C:\Program Files\Common Files\Microsoft Shared\DAO\svchost.exe








Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.




Refering to the picture above, drag CFScript.txt into ComboFix.exe

Restart your computer.

When finished, it shall produce a log for you at C:\ComboFix.txt

Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.


*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall*

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RELEVANCY SCORE 95.2

Hello,

I have Vista and I need a free anti-virus / anti-spyware removal tool/program. What is the best free one out there? I used to have Norton but it used too much memory and I didn't want to pay for subscriptions and updates.

Thank you for your time,

Joey

ps: is the stuff that comes with Windows (eg: windows defender) sufficient to deal with viruses?
 

A:Free Anti-virus / anti-spyware Program?

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RELEVANCY SCORE 94

I'm trying to install the free versions of Ad-Aware and Spybot Search and Destroy.

When I begin to install Ad-Aware, I get through a few steps until this message pops up:
"Microsoft Visual C++ Runtime 9.0 Service Pack 1 could not be installed. Please use Windows Update to manually install this update on your system. Ad-Aware Setup cannot continue."

So I go to Start>Windows Update

A Internet Explorer window pops up and I guess it's trying to connect to the internet. BUT it doesnt work. It basically tells me I have a connection problem. My current web browser is Firefox and I don't know why Internet Explorer doesnt work or why it wasnt working in the first place that made me result to Firefox.

So since I dont have Internet Explorer, I can't do Windows Update and "manually install" whatever update the Ad-Aware is telling me to do in order to continue the installation. And since I cannot install the Anti-Virus, I cannot get rid of the virus. Several websites tell me that if I notice a virus, I should run an anti-virus scan immediately but I can't even get one downloaded to my computer.

This is how I know I have at least two viruses:

Run MSconfig. Start>Run>type "msconfig" Selected Startup tab and was suppose to get rid of unnecessary programs. I went to processlibrary.com to check against their database. I had two that came up as red flags and told me they were trojans and that I should remove immediately. One w... Read more

A:I cannot install Anti-Virus/Spyware!

OK, I suggest not to use Ad-Aware since I have heard to many times that the program has been hacked and most viruses have a work around so that Ad-Aware doesn't detect them properly. This is just going by 9 out of 10 geeks that I talk to on a regular basis so don't hate me at the hackers lolI suggest Malwarebytes instead, Spybot is ok since I've not heard anything negative about it so far...Go into safe mode. Do the Start>Run>msconfig, and when the screen appears select " Selective Startup "once that is selected click on the Startup Tabat the bottom right corner, there is Help, above that is Disable all, left click on Disable all once.NOW click on the Services tab, at the bottom you should see the OK button, above that there should be a " Hide all Microsoft Services "make sure that check box is checked. this is VERY IMPORTANT! if that box is empty, and you do the next step and save, you will Brick your PC.WHEN " Hide All Microsoft Services " has a CHECK MARK, there should only be a few, if maybe 10-20 services left in the list ( this is relative and a made up number since all PCs are different and there could be any number of services going or not going on your PC )if this is true, click on Disable all.so far, we have disable all startup options, and disable most services that do not need to run, in order to get your PC up and going properly.************** AGAIN I stress the importance of proper advice following, I take no ... Read more

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RELEVANCY SCORE 93.6

i have uninstalled norton anti-virus 2008 from my computer however it is still coming up in the start menu and loading on startup. i am wondering how i can remove this and other things from my startup? i can not install any other anti-virus until this is removed.

note: i tried removing them from startup once and it keeps telling me i have put it in a specific startup mode. but when i change the mode it still does not work.

i also removed a instance of windows xp from the boot.ini section that i did not need and when i change the mode the other instace comes back up on reboot.
 

A:Solved: help! norton anti-virus 2008 cant remove wont let me install another anti-vir

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RELEVANCY SCORE 93.6

hey there guys.... I was wondering if you could help me..... for the past 8/9 months I have been unable to get anti virus on my computer. I had Trend anti virus 2007 the licence expired so I uninstalled that then put on AVG as a temporary until my dad got another licence for Trend, SO he got another licence I downloaded Trend 2008, Uninstalled AVG, Attemped to install Trend 2008 it get thru most of it rite till the end (I think) then displays a message saying it has been interupted.

I have researched the reasons for this... theres anoher program conflicting the installation of Trend 2008, AVG firewall is still appearing on my computer and turned on, Heres the tricky bit I cant turn it off as I already uninstalled AVG program.

I have cantacted TREND on this matter but they just kept sending me wrong files.

I REALLY hope you guys can help me as it is a really annoying problem to have.

A:unable to install anti-virus can u help?

You have a HJT log in Misplaced Logs awaiting your attention:http://www.bleepingcomputer.com/forums/t/175944/need-help-unable-to-install-anti-virus/Should you decide to follow through and repost said log, it is asked that you do nothing else to the computer unless told to do so by the HJT team member handling you log

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