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Ideapad 310 15ISK Camera/webcam not working

Q: Ideapad 310 15ISK Camera/webcam not working

Hi my webcam does not work on new ideapad 310 15ISK. I have downloaded the latest driver but that didnt work. The imaging device is not displayed in the device manager either. Is there anything I can try before I return the laptop? Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Ideapad 310 15ISK Camera/webcam not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 93.6

Inbuilt webcam not working. I am getting below error. I am guessing its because of windows update, but not sure. I has been not working for more than 1 year. Error message: 0xA00F4271<MediaCaptureEventFailed>(0x8007001)Web cam error

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RELEVANCY SCORE 78.4

Hello everybody.thats my first lenovo laptop and i'am glad to have this wonderful laptop ! but really i faced 2 problems and searched alot to fix them but nothig new  i use windows 10 pro 64bit  the first problem :when i try to install realsense 3d camera DCM ,,, give me this error "your realsense 3d camera is not detected !"and in device manager it there and just tell me the device is working probably !!. the second problem:  with the AMD Radeon R7 M360 VGA cardi downloaded all the drivers from the lenovo and installed them when i try to run any game ,, even if at lowest video setting ,, it laggs like **bleep** !  i try to download too many drivers for AMD radeon but still the same i think because it runs with the intel built-in VGA card !.   would appreciate it if someone could help me !Thnaks .

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RELEVANCY SCORE 77.2

Webcam is only showing black when turned on. Tried downloading and installing the driver for Bison - 10 but it gives an error. Tried saving link but says there is nothing there and fails to save. http://pcsupport.lenovo.com/us/en/products/LAPTOPS-AND-NETBOOKS/100-SERIES/110-15ISK/%7Bd.Url%7D I'm not sure if there is anything else I can do or should I try sending it back? I've only just received it 4 days ago.

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RELEVANCY SCORE 76.8

Hey there, just got my new notebook a few weeks ago. Started using Skype yesterday, but there's an issue with the webcam. I mean, it works, but it's extremely dark. I tried tweaking the Lenovo Settings, but increasing brightness and contrast only makes it worse, the video loses color and kinda greys somewhat. Any ideas on what's wrong here?

A:Lenovo IdeaPad 110-15ISK Webcam Issue

I haven't Skyped but have same PC a 110-15isk and also notice the camera produces a dark capture. Don't know if you could try reducing background lighting which maybe camera is reading off bright background? I noticed if I have bright light in background it makes my image more darker. Its not a great camera for sure. 

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RELEVANCY SCORE 74.4

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

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RELEVANCY SCORE 68.4

Hey I am going through an issue with my headphone jack. My laptop is less than 6 months old. When I plug in the headphones the laptop recognizes that the headphones are plugged in yet there is no audio. I uninstalled the realtek driver and reinstalled it like one of the suggestions said. The first time it worked and now it's back to not working. I tried 2nd, 3rd, and 4th time but audio still doesn't play back. Please help!

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RELEVANCY SCORE 68.4

Hi people, i have an Ideapad 300-15ISK running Win10 Home and i have the following problem: - the two USB2.0 ports stopped working. The controllers of these ports are not shown on the system manager. I've tried to reinstall them but it didnīt work. Iīve also tried to unistall all the USB controllers and reinstall but only the USB3.0 port is detected and works. I think the USB2.0 are not damaged cause they do provide power to charge the cellphone. It must be a driver problem. Any hint on how to fix this? Thanks in advance, Boardwalk #LenovoForever

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RELEVANCY SCORE 68.4

Hello, i have problems with the sound on Ideapad 500 15-ISK. I tried all the solutions found on internet to reinstall the drivers but none works. Can anyone tell me if there is any way to test if the soundcard is still working? The problems appears after i removed the BIOS battery. I could't find any option in BIOS to activate/deactivate the soundcard... I will be greatefull if any of you can provide a solution... Now I have a red cross on speaker in taskbar and the message "No audio Output Device is installed". Thank you!

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RELEVANCY SCORE 68.4

I installed Windows 7 x64 on my Ideapad 700-15ISK, installed all drivers downloaded from the support page but for some reason cannot get wi-fi to work. I see it in device manager (no exclamation marks anywhere), the network interface is not disabled, and yet I cannot search for any wireless networks. I am assuming that the wi-fi interface is actually hard-disabled (via the FN keys; looking at Windows Mobility Center seems to confirm this because it says "wireless off" and the "turn on" button is greyed out and disabled) but I cannot find a way to re-enable it. This article tells you how to re-enable it, but in my case nothing happens when I press FN+F5 (Lenovo utility is of course installed):https://support.lenovo.com/hr/en/documents/ht072689 I'm presuming this is because I don't have Energy Management installed since I cannot find it anywhere (it's not on the support page for the laptop). Can anyone push me in the right direction? Does anyone else have a similar problem? EDIT: the laptop has Intel wi-fi if that matters

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RELEVANCY SCORE 68.4

I have an Ideapad 310-15ISK and recently I noticed the SD card reader has stopped working.  It seems that the hardware is not even being recognised.  When I insert a card into the reader, absolutely nothing happens.  I cannot find the device in Windows 10 "Device Manager".
 
I have not changed anything significant on the laptop other recently installing BIOS 0XCN44WW.  Looking at other posts around this topic I have seen mention of a BIOS parameter which enables/disables the card reader but I can see no such parameter in the 0XCN44WW BIOS.
 
Anyone have any ideas? 
 
I don't use the card reader very often and I do have a USD card reader/writer if I really need one but it bugs me that this feature of my relatively new laptop has stopped working.
 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 67.6

Hello, I have purchases this laptop 4 months ago and everything has been working fine. However today when I turned the laptop on, the touchpad was unresponsive. I have not made any system updates, or whatever prior to this malfunctioning. It seems to just have stopped working out of nowhere. I have tried uninstalling the synaptics driver and reinstalling, I have tried older drivers and the newest, also the standard microsoft touchpad driver. Nothing seems to fix it, it is completely unresponsive.Might it be a hardware failure? I appreciate all suggestions.  

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RELEVANCY SCORE 67.6

Hi,bought an Ideapad 700-15ISK with Win10 64bit, i5-6300HQ 2 weeks ago.Touchpad was not working properly (sometimes froze until the laptop was rebooted), so I tried to update the driver, but then it stopped working alltogether. Tried an older driver, but still nothing.Updated the BIOS and tried again. Nothing.When I go to Settings/Devices/Mouse&Touchpad/Additional Options it tells me:"Unable to connect to the Synaptics Pointing Device Driver"and in the Mouse Properties, in the ELAN tab it does not show a device at all. (Driver version ELAN Touchpad 11.4.78.5_X64_WHQL)In Computer Management/Device Manager there is only my USB Mouse under Pointing devices, but I can see an unknown device under "Other devices" with the path ROOT\SCSIADAPTER\0000. Hope I gave all the relevant information for now. How can I get my touchpad to work again?Thank you very much for your help in advance! burgerking07

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RELEVANCY SCORE 67.6

Hi! As of yesterday, all three of my USB ports malfunctioned, and whenever I plug in anything new it says "USB device not recognised, The last USB device you connected to this computer malfunctioned, and Windows does not recognise it".  It also shows "Unknown USB Device (Device Descriptor Request Failed)" with a yellow exclamation mark and "Windows has stopped this device because it has reported problems. (Code 43) A request for the USB device descriptor failed" in Device Manager. There's definitely power coming from the USB ports, just they don't respond to anything I plug in, such as my mouse. I've tried everything I can find online about the error, except updating my BIOS.  However, the BIOS that pcsupport.lenovo.com suggests for my laptop also gives me the warning message "This BIOS is only for Lenovo ideapad 310/510 - 14/15ISK(with touch).  Are you sure you want to update this BIOS on this machine?"  As I don't have a touchscreen, I'm not 100% sure it's the right one.  If anyone could please let me know which BIOS update I should install, or (even better) how to fix my USB issue, that would be fantastic.  Thank you!

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RELEVANCY SCORE 67.6

repairing the above for a friend. the original screen was cracked back had a backlight. I got this one- http://www.ebay.co.uk/itm/MATTE-IBM-LENOVO-IDEAPAD-510-15ISK-REPLACEMENT-FHD-LAPTOP-IPS-SCREEN-PANEL...connected it up and no backlight or power on the LCD. i have replugged it in numerous times. opened and closed the screen with no joy. An external VGA moniror works. connecting the original doesnt even give a bacllight now  please help!!! many thanks John

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RELEVANCY SCORE 66.8

How about 30-40 weeks ago or even more i dont recall the  date i went to the local shop..
Got 1000 euros i my wallet for laptop
Sounds good so far! 
I saw Lenovo IDEAPAD 15-ISK (998.00 EUROS)
And i said it's cool i like it and i pay for it!
NEXT:
I havent been using the same machine since the first 1 week.
Problems: I assume i am not the only person:
Locked at 61C temperature.. 
Cant play a single game with more that 20FPS
I tryed to look in forums for solutions about this problem , i didnt find!
I tryed contact Lenovo the same thing , no problem solve.
Now this laptop is in my bacement, becouse i have TV For movies and etc.
LENOVO DIDNT HELP ME! NO ASWER , REFUND OF HELP WAS GIVEN TO ME FOR 1000EURO LAPTOP.
It's okey i will live thru it. 
But just keep this in mind if you something from lenovo 1. It' will be like mine  Geforce 940mx not working properly above 61 °C
2. No support help
3. No problem solution
4. I will use it for movies and social networks!
Thank you and take care of your money!  
 
Admin note; post edited to comply with the Community Guidelines

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RELEVANCY SCORE 66.8

Hello our new Ideapad automatically did an update after initial switch on and config.It used the configured wifi to do this. (All was working fine) The following morning there was no wifi connection and I found that the device is not running.So Update driver - no luckOn installing the correct driver from the Lenovo site it gave an error: "Windows found drivers for your device but encountered an error while attempting to install them Realtek 8821AE Wireless LAN 802.11ac PCI-E NICData error (cyclic redundancy check) " Can you please assist

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RELEVANCY SCORE 66.8

Hello everyone, I purchased a Lenovo Ideapd 110-15ISK laptop about a week back. I am trying to connect it to my Samsung TV for external display using HDMI cable without success. Hot keys are not at all working after connecting the cable and I am therefore not able to give the command. Win+P command is also not helping. I have even tried lowering the screen resolution to 1024x768 but no relief.Please help!

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RELEVANCY SCORE 66.8

Hello,I've lenovo ideapad 500 15isk, Suddenly when i was listening to music the right speaker turned off and the left speaker is working perfectly.I've checked my sound driver and setting all setting is correctly, I can't understand what happened and the problem!!Anybody can help me?Thanks in advance.Best Regards 

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RELEVANCY SCORE 66.8

hello , I found out video bios has locked temperatue priority at 61 °C and it cuases throttling .It's a pitty that i can't even run mid range games properly .  my old y560 performs even better . I ask for a bios or some optimization to increase temperatue priority at least 10-15 degrees .I can't even extract vbios via gpu-z to edit that . it says :" bios reading not supported on this device " anyone can help me ?   thanks       

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RELEVANCY SCORE 66.8

Hi,For your information, almost everyone says it's working by "fn+space" but for my laptop it was "double space", i don't know why.Anyway, backlight was working fine until yesterday. Fan started to get loud so i took my laptop apart and cleaned the fan. The noise is gone but backlight stopped working. Capslock, numlock lights and fn key are working, i do not know if there is a correlation. I read almost every topic about the issue but none of them helped.

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RELEVANCY SCORE 66.8

Hey everyone, I have had this computer for almost a year now and have never had this problem. The only way I can use my computer is by using a USB mouse. Keyboard still works and everything. But the touchpad to control the mouse is not working at all. I have tried to turn the touchpad off and on by using the Fn button and F6 but it hasn't worked. HELP PLEASE!

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RELEVANCY SCORE 66.8

I use this notebook for about 1 year and recently the brightness control was not working after my sister installed acrobat reader. The brightness is automatically set to 100%. F11, F12 has no response. The brightness control page also not working. In addition, the F7 key is not working as well, and the airplane mode is now turn on and I cannot access Internet. I google for a solution and tried to download and reinstall drivers for power management and display card but still failed. Anyone can help? Thanks a lot.  

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RELEVANCY SCORE 66.8

Subject says it all: suddenly I can't screengrab by simply pressing the PrtSc key.  Nothing happens when I do so.  Nothing is running that could be causing this (no OneDrive, no DropBox).  I haven't changed any settings; at least not intentionally.  It does allow me to paste the screen image into a new image file, but no longer does so automatically, which is a problem for me.  Did I accidentally screw up some keyboard setting?  Any ideas?

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RELEVANCY SCORE 66.4

dolby audio applicated stopped working .error - installation missing components .please reinstall the audio drivertried uninstalling audio driver and installing it from lenovo  support that dint solve the problemplease help


























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RELEVANCY SCORE 66.4

Hi,For your information, almost everyone says it's working by "fn+space" but for my laptop it was "double space", i don't know why.Anyway, backlight was working fine until yesterday. Fan started to get loud so i took my laptop apart and cleaned the fan. The noise is gone but backlight stopped working. Capslock, numlock lights and fn key are working, i do not know if there is a correlation. I read almost every topic about the issue but none of them helped.

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RELEVANCY SCORE 66.4

hey guysi'm forced to install windows 7 on my dear lenovo ideapad 500 15isk because of some business softwares i'm using, and i cant upgrade it to win8 or 8.1 or 10, and the problem is that brightness key on keyboard not working(take no action with display brightness)all requaired drivers are installed and also i did below solutions:1) install brightness default registery key from support lenovo website2)upgrade its intel vga driver to latest version 21.20.16.4550i'm so glad to someone helps me in this extremely annoying issue 

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RELEVANCY SCORE 66.4

Hi everyone, I spilled water over my laptop about one week ago. At first, the keyboard was working perfectly, but the next day, some keys were connected (when pressing one, it would display 2 characteres). After some time, those keys that were connected, stopped working at all. It hasn't changed since then.  I am living in USA but my laptop was bought in Spain (it has spanish keyboard), and Lenovo US told me that they can't fix it here, I would have to send it to Spain, which is really expensive.  Is there any other way to fix it? I read online that water can't damage the keyboard, but it has been broken for 1 week, so I don't know if I have been unlucky. Also, the laptop works perfectly with an USB keyboard. Thanks.

A:Lenovo ideapad 700-15ISK keyboard not working after spilling water

Water can certainly damage the keyboard.  There are 2 layers of conductive film and water gets inside.  That seems crazy that they cannot get a Spanish keyboard in the U.S.  I would try to get a second opinion.

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RELEVANCY SCORE 66.4

You guessed it... no display, completely black. However, the System works (Fans, Led lights, sounds, well technically everything but the screen). I used an external monitor to see if it is working fine using this, and seems like it is. But the screen even won't even give off one single light.I tried every diagnose problem, and even everything I could do to make it work, but, none of those works. Any advice or solution may be pleasant to hear now...

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RELEVANCY SCORE 65.6

Hi!I bought an Lenovo IdeaPad 510-15ISK Model:80SR and like other customers i have the same problem on this model with the gpu nvidia 940mx being at 100% usage but core clock speed and memory speed being at 405mhz (when base is 1122 and boos is 1242mhz). First i want to mention that i updated my BIOS version to the 2017 feb (latest for this model) and still have the same problem. The gpu core clock never goes above 886mhz and it usually drops at 405mhz and the memory as well.Like the others said on the forum it seems the problem is from lenovo bios settings where is set that gpu cant go above 62 degrees and when it does the gpu drops to 405 mhz making the laptop useless in games.Also it seems the only solution is an bios  update from lenovo that never came. Also I saw that the support never responded to this problem. I hope someone from lenovo will give me a solution to my problem.I still have my warranty and i'm thiking about money refund or laptop replace model if the problem is not fix because the laptop is not working in the parameters it should work and i wanted the laptop for light gaming

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RELEVANCY SCORE 65.2

When I try to Skype, the camera won't come on.  I tried everything.  How can I download a driver or replace the one that is not working?
Thanks,
brownsnest78

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RELEVANCY SCORE 65.2

Hello everyone! Could someone help me with the webcam on the Ideapad 320? I was trying to use it in the Camera app but this is what it shows:My webcam is enabled, I have checked for driver updates, and everything is working properly except the camera. All suggestions are appreiciated! Thank you!

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RELEVANCY SCORE 65.2

Hello. I purchased the ideapad 310-15ABR this month through Lenovo website. I noticed that the camera is not always working. Sometimes I start my computer and the camera's working fine, sometimes it's not even shown under Device Manager. I updated neverything (drivers, bios), reset my computer to factory default, but still it's the same status. I'm currently not in the US to the warranty doesn't work: apparently, the International Warranty Service is available in 0 countries for this model. What a joke. Any suggestions?

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RELEVANCY SCORE 64.8

I got Lenovo IdeaPad 700-15ISK not long ago and set up Conservative Mode in Lenovo Settings because my PC is always plugged in. But every time I restart my computer (I turn it off for the night and unplugg/turn the electricity to the adapter off), it starts charging up, even thou in Lenovo Setting the option is turned on. When I turn it off and back on, then is OK. But I don't want to do this all the time, there got to be a solution. :/One other question, in general sense - whith this mode on anc PC being turned off and plugged in/on electricity, does this mode applies or it can charge computer fully?

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RELEVANCY SCORE 64.4

My Ideapad320's built-in webcam isn't being recognized by the system. I checked under device manager and there is no "Imaging Devices" tab. How do I fix this?

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RELEVANCY SCORE 64.4

Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

A:IdeaPad 310-15IKB camera isn't working

Hello Thanks for using the Lenovo forums.See if you are able to press FN + F8, it might be different on your unit, but I believe this is usually the function key for the camera enable/disable.
 
Also, Try to download the Graphics and Chipset drivers for the unit from the support page.
 
Make sure to reboot after an update on the unit.
 
Hope this helps, let us know how you get on.==================================================================================Did someone help you today? Thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
 
This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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RELEVANCY SCORE 64.4

I have IdeaPad 510s and the camera is no longer working. When I try to open it, it gives me the error code 0xA00F4244 (0xC00D36D5).
 
I tryed to follow the solution proposed in the Lenovo forum but:
 
1. In the Lenovo Settings, the camera page and its privacy mode does not open.
 
2. In the Device Manager the camera and its drivers do not appear (there is no "imaging devices" and in "audio, Video and Game controllers" there are only audio stuff).
 
How can I do?
 
Moderator note: subject edited to match content. Was:  IdeaPad Y430 camera not working
 

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RELEVANCY SCORE 64.4

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























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RELEVANCY SCORE 64.4

i have the problem with my camera of my laptop ...because when i acept the new windows 10 make not work...i put all the new drivers but i donīt see any change... and i dont know what else can i do...i try to find a solution looking for on google but i dont see any answer only the same question on diferents pages...


























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RELEVANCY SCORE 64.4

Hello, i have a new ideapad 310 with windows 10 64bit installed. I downloaded and installed the camera driver but i can't see it in device manager. i also can't see any camera in lenovo settings. i need the camera mainly for skype..please help! thanks!

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RELEVANCY SCORE 64.4

I tried to use the internal camera on my Ideapad 310 yesterday to Skype with someone and it is not working.  It has previously worked but now not matter what I do I get a camera icon with a line through it.  I have updated drivers and checked all of the boxes, nothing.  Lenovo UK support is truly one of the worst, ineffective, lazy, good for nothings.  Their support is just there to infuriate their customers who have paid hard cash to get these products.  They seem think I just contact them to bother them.   Someone needs to see that instead of supporting they are just a sales prevention team.  

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RELEVANCY SCORE 64.4

I installed Windows 7 64bit to my notebook but some drivers are missed. So first  I downloaded Camera Driver but I still can't use the webcamera. I have already tried to download more kind of drivers (for example Easy Camera Driver) and nothing... The notebook hasn't got CD.I would appreciate if anyone could help me! 

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RELEVANCY SCORE 64.4

Camera is not being detected. Tried to download drivers off of lenova website and camera still wasn't detected. Also tried the solution on https://forums.lenovo.com/t5/Lenovo-IdeaPad-100-305-500-Edge/IdeaPad-510s-camera-not-working/m-p/358... and https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Z570-webcam-not-detected/m-p/1085049/highlight/... but those did not work either.

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