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windows 7 refuses to load and system repair wont load

Q: windows 7 refuses to load and system repair wont load

I dont know if this is posted in the right area but I'm so desperate to get my laptop working its unreal.
First it started off with my laptop crashing, I had totally forgot it needed to do a windows update and turned off my laptop in hopes that it would work properly.
After that my laptop has not been working. The machine turns on and gives me two options. Start windows normally or do a repair. Upon starting windows normally, it loads so far before sending me back to the two options of start windows normally or repair. On the second time I clicked repair. My laptop then goes so far before presenting me with a blue screen that is usually the screen where my accounts are. The cursor still moves but it loads no further even after leaving it an hour. I decided to make a repair disk, hoping that the problem was because of windows. the disk loads, gives me a choice on the keyboard language then does nothing. I honestly have no idea what to do, I want to keep all the files safe on my computer as I havent backed them up and I have worked so hard on the projects. someone please help

Preferred Solution: windows 7 refuses to load and system repair wont load

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: windows 7 refuses to load and system repair wont load

Do a hardware/software reset with your BIOS:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

After doing those steps, clear your CMOS by entering the BIOS (see your system manual for steps to enter the BIOS), going to the EXIT screen, and loading setup/optimized defaults.

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Backstory (skip if you need)
I'm fixing someones laptop, It was slow and taking 30 minutes to startup, i did the usually virus scan and restarted, then it was stuck in an auto repair loop. I used a windows 8 Install CD from microscoft. None of the options in it would work, install (key doesnt match) reset (missing partition), image recovery (cant find an image), restore (no restore point), etc.
Used command prompt, did stuff like bootrec, bcdedit, diskpart, and chkdsk. After it ran chkdsk it finally loaded windows. I reset/reinstalled the OS completely. Fixed, restarted, running smooth. Owner said it was working great for a day, then after turning it back on it was in an auto repair loop.
It's stuck in a preair loop, I can't even boot from the 8 CD! Have it configured in the bios, it shows the the blue windows logo then the screen goes black for 3 minutes and a blue screen flashes for 1 second saying  "Your PC ran into a problem and need to restart. Collecting some info (0% complete) search online for error: 0x000021a"
The weird thing is, Windows 7 disks boot fine, but it's "not compatible". And if I physically remove the HDD, it will boot into the windows 8 CD. So I put the HDD back in (while still at the command prompt) and it wont take my commands in related to the C: . I get a "System cannot find the drive specified"
I also tried hooking upp the HDD to my PC SATA, it shows in explorer, but just right clicking it crashes explorer.exe. D... Read more

A:Windows wont load, Boot CD wont load, Automatic Repair Loop

I got a windows 8.1 disk made and it allowed me yo boot from the CD, but it's SLOOOOW, it takes minutes to load reset or w.e (none of them still work), or open the command prompt.
I ran chkdsk /f /r /x but it didnt help. chkdsk /r ends with:
"A disk read error occurredcc0000185
Insufficient disk space to fix the Usn Journal $J data stream."
Before when I ran it, I'm pretty sure it let me restart and booted into windows, not now.
Next I tried bootrec.
/fixmbr - succesful
/fixboot - succesfull
/rebuildBCD - Total identified Windows installations: 0
/scanOS - Total identified Windows installations: 0
Next bcdedit
Nothing worked "The boot configuration data store could not be opened. The requested system device cannot be found."
Next sfc /scannow
"There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again."
"Windows resources protection didnt find integrity violations"
BCDBoot c:\WindowsFailure when attempting to copy boot files
Next diskpart - but I forgot what I did before that may have worked. All i can remember is I had to select a disk or volume, and do something with it.

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not sure if im in the right place
but computer wont do anything but load up with options to do system repair or whatever its called but it says it cant fix the problem i dont have disc for it or any pw's im on a reg user account it wont load in safe mode but by doing different things i have access to do various things but not sure what or how to lol i had issues before and got them fixed by using sites similar to this any help is appreciated

A:system repair wont work windows wont load

Might be a failing Hard drive. Get to your bios and see if there is any diagnostics there to do a hard drive test. On some motherboards its delete on others its F2. If there is no diagnostics on the bios i would make a USB bootable diagnostics and do that.
I just had the same problems and found out the hard way that it was a hard drive.

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just wondering why i created a windows repair disk an im trying to test it out to make sure it works in case i ever need it. when i restart my computer to boot it into options of repair tools or whatever it says dont reconize disk or media. was wondering if some could help me fix this issue. i have a hp pavillion p2-1122 computer with windows 7 64 bit operating system.

A:windows 7 64 bit repair disk. wont load.

Did you create the disk using the HP program or the Microsoft program?
Have you tried creating it again?  What are you using (what kind of disk, what size USB)
Are you able to boot from other bootable disks?

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I have a big problem with XP Home edition.The sound is not working. I have loaded the drivers and device manager does not show anything that is not working correctly.(no yellow exclamation marks)When I go to sound options in control panel and I want to put a speaker icon in the taskbar I get the message that this must be installed first.
When I try to install this I get the message that the file cannot be read from the cd rom. I have tried different cd roms and I have copied the entire I386 folder to the harddrive to see if the files can be accessed from there but still not working
When I run a system file check the same happens with the files not being able to be read
Any suggestions on this problem ???

A:XP Refuses to load system files

I have ried to do a repair install but also there I get some files that XP does not want to load. It says that the file cannot be found but the file can be read from the rom but it does see the file there

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I have put the d drive at the top of the list in the boot set up, but the system repair disc doesn't show up and I just get a blank screen. When I open safe mode, some windows files load up and the safe mode screen opens but not with a way to start up windows. Safe mode with networking or command prompt doesn't work either. Is it more than likely the hard drive?

A:Windows won't load and system repair disc won't run

Quote: Originally Posted by Brayton

I have put the d drive at the top of the list in the boot set up, but the system repair disc doesn't show up and I just get a blank screen. When I open safe mode, some windows files load up and the safe mode screen opens but not with a way to start up windows. Safe mode with networking or command prompt doesn't work either. Is it more than likely the hard drive?

Put DVD/CD on top of BOOT (boot device order) in BIOS. If you do that and start from DVD it gives you a blank screen? With or without cursor? Is cursor blinking?
If you remove the DVD (still same bot order) and restart computer it boots from harddisk?

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I downloaded Kapersky internet security 7.0. It was working good for a couple days, and then it identified some file that was named something like win32/winlogon.exe, as behaving suspiciously. So I quarantined it, and then the computer shut down, and when it restarted, it went throught that initial Windows loading page, and then right before I get to the part where I choose which account to log into the computer with, the computer restarts. I have tried to run the computer in safe mode, and done like all the options in that screen, like restoring last known settings or whatever. The only thing I didn't do on that menu was something where you type commands, and I dont know how to do that kind of thing, nor did I even know my password to start the process lol..

Some people have told me to try fixing Windows with the Windows Recovery CD that comes with the computer.. but I lost this a couple years ago when I moved. My computer is a Compaq Presario SR1135CL, I have Windows XP Home, with service pack 2. I contacted HP to try to get a new recovery cd but the person I talked to said he couldn't help because my warranty ran out. But he said if I paid 59 dollars, he could connect me to a technician who could solve the problem in a matter of seconds.. So I don't know if the problem is actually something very easy to fix or if he was just trying to scam me into paying for a service..

sorry so long, thanx for reading

A:windows wont load b/c missing system file

Winlogon.exe is used to facilitate logins/logoffs and is a necessary file. If you could find another XP Home disc you can repair the OS and that should fix it. Other than that you could try copying that file from a working computer and put it in the folder where it is supposed to be although i don't know if that method will work or not. And the HP guy was probably going to tell you to use the CD to fix it in a matter of seconds.

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I downloaded Kapersky internet security 7.0. It was working good for a couple days, and then it identified some file that was named something like win32/winlogon.exe, as behaving suspiciously. So I quarantined it, and then the computer shut down, and when it restarted, it went throught that initial Windows loading page, and then right before I get to the part where I choose which account to log into the computer with, the computer restarts. I have tried to run the computer in safe mode, and done like all the options in that screen, like restoring last known settings or whatever. The only thing I didn't do on that menu was something where you type commands, and I dont know how to do that kind of thing, nor did I even know my password to start the process lol..

Some people have told me to try fixing Windows with the Windows Recovery CD that comes with the computer.. but I lost this a couple years ago when I moved. My computer is a Compaq Presario SR1135CL, I have Windows XP Home, with service pack 2. I contacted HP to try to get a new recovery cd but the person I talked to said he couldn't help because my warranty ran out. But he said if I paid 59 dollars, he could connect me to a technician who could solve the problem in a matter of seconds.. So I don't know if the problem is actually something very easy to fix or if he was just trying to scam me into paying for a service..

sorry so long, thanx for reading

A:windows wont load b/c missing system file

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I currently have a a Toshiba satellite laptop on windows 8, last night the battery went and when I restarted I was given a blue screen that said it needed to fix errors. The computer restarted and said it was automatically fixing errors. Once that had finished the second screen is black with a white mouse that moves. Nothing else no log in screen nothing.
I restarted computer pressing F12 and tried to refresh computer and was told the drive where windows is located is locked. I went in search of the answer on Google and tried the cmd.exe.

I typed in bootsect.exe /nt60 all/force

All files successfully updated NTFS. Except for the C drive . It displayed "could not open Root directory : the parameter incorrect

I can't even get it to boot up in safe mode.

I don't have a clue how to fix it. The laptop is my nephews I don't have a windows 8 disc or another computer. All my files and my nephews are on the laptop. Is there anyway I can fix it so the laptop loads as normal and all our files are still there :(

A:Windows 8 refuses to load.

Sorry should have been attached to original post.
Everything is fine apart from drive C .

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Ok, heres what happened:

Vista got stuck on the loading splash screen with the green bar moving along the bottom. Left it for 15 minutes & didnt budge.
Reset the PC & tried again - same thing.

So, I booted of a recovery disk & ran CHKDSK /R.
Found a few errors & repaired them & rebooted.

Now, Vista didnt boot at all & i just got the message:
'Operating System Missing'

So, I booted from a Vista disk (Ultimate)
Chose repair but was greeted with an empty 'System Recovery Options' box.
Clicked next anyway & got to the repair menu.
Select 'Startup Repair' & it went off on its merry way for about 3 minutes but then reported back that there wasnt any operating system to repair.

So, went back to the repair menu & went opened up the Command Prompt.
Went through the usual boot repair methods:

bootrec /fixmbr
(this operation was completed successfully)

bootrec /fixboot
(this operation was completed successfully)

bootrec /ScanOS
(Successfully Scanned Windows Installations. Total Identified Windows Installtions: 1
[1] D:\Windows

This i thought was odd, why D: ? normally Vista is on C:

Anyway, carried on:

bootrec /rebuildbcd
(Successfully Scannec Windows Installations. Total Idenified Windows Installtions: 1
[1] D:\Windows
Add installation to bootlist? Y, N or All)

Selected Y & then got this error message:
'This Volume does not contain a recognized file system. Please make sure that all requi... Read more

A:Vista PC wont boot - need help to repair the BCD to load OS

What was the last thing you were doing/installed before this happened?

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The other day I updated my laptop which is a Dell Inspiron 17R running Windows 7 home premium, when I updated the computer booted ok took longer than usual, I restarted the laptop but this time it wouldn't boot up, it came up with a black screen saying repair windows(recommended) or start windows normally, I clicked repair windows it said searching for problems, attempting repairs this took about an hour and a half but unfortunately did not resolve the issue I sent the error report to windows, I restarted the laptop again,  attempted booting it in safe mode no luck and the same other various options I can try but no luck they all just crashed the laptop and began restarting it,  tried repairing it again and this time it took my to a screen with various options like load backup open cmd and format my hard drive, loading the backup did nothing and  wasn't sure what to do with cmd so decided to part ways with my stuff and format the hard drive, I did this and the laptop was formatted but the OS was still on the hard drive and it was like the first time I opened it all of my personal things were gone but win 7 home premium was still there, I set it back up again installed AVG anti virus etc downloaded a few movies ran fine the next day it said windows updates need installing so, I  did , 145 updates were made  turned my laptop back on and again it was booting up and crashing followed the steps I mentioned before noting was working after messing around wit... Read more

A:Computer wont boot, wont boot in safe mode, wont load repair centre

Hello there,
It seems like you did not perform a clean installation of Windows and that's why your system is acting up. 
Follow the steps below to install a new copy of Windows:
1. To format your hard disk during Windows 7 installation you will need to start or boot your computer using the Windows 7 installation disc or USB flash drive. Insert your Windows 7 disc in your CD/DVD drive. Please note: will need to restart or turn on your system with the disc in the drive. 
2. After turning on your system with the CD in the drive go ahead and press any key when prompted during your computer post routine and then follow the instructions presented on screen. If you don’t see this go back to step 1 to setup your BIOS to boot from CD or USB flash drive depending on your installation media.
3. On the Install Windows page simply enter your preferences and click next.
4. Accept the Windows license agreement.
5. On the “Which type of installation do you want” page go ahead and choose the “Custom” option.
6. Select Drive options (advanced) on the “Where do you want to install Windows” page.
7.  Select the partition that you want to change, choose the formatting option you want to perform and then follow the instructions.
When allocating space choosing the default MB size for your drive is typically the best for most users since you want to take full advantage of all your disk... Read more

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Today I was playing a game and my system did a hard lock (no sound, no mouse, frozen image on screen), this has been a problem lately as I seem to be losing system stability for a while. I chalked it up to my system overheating before as I was typically able to shut the system down for a while, then 20-30mins later it would be fine.
However, today after my PC crashed for the second time, it started having trouble booting. Sometimes I can hit the power button and nothing happens, the power light comes on, the fans work, but no startup beep and the HDD light doesnt work. Other times I can start it, and it work like normal until it gets to the Windows 10 login screen (though most of the time it doesnt get that far before freezing), then I get a hang, and the HDD light turns off. The fans on everything continue to work, but the entire PC just freezes.
This PC about 2 years old and wasnt having any trouble until the last two months. This is the first time I have had this particular problem, but it has been crashing quite a lot over the last two months.
I had looked up this issue elsewhere, and it seems that no one can come to a consensus whether its the processor, ram, GPU or otherwise.
PC Specs:
ASUS Motherboard
8 GB RAM (Ram taken from an older PC)
4.7 GHZ 8 core processor
GTX 970
750 Watt Power Supply
Any help you can provide would be appreciated!

A:Repeated System Crashing, Wont Load Windows 10 Past Login Screen

I don't know if I can help you with this, but I'll give it a try.You may also want to post over in the Internal Hardware forums to have one of the experts there take a look at this:    http://www.bleepingcomputer.com/forums/f/7/internal-hardware/  Start with these free, bootable diagnostics:  http://www.carrona.org/initdiag.htmlOnce you get into Windows, Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and ... Read more

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Hello I tried 4 different new DVI cables and connected my computer screen to the hardware box and it refuses to work. Instead it says no signal and it goes back to sleep. Is there something wrong with my monitor or my hardware box?? How can I fix this?? Why the new cables fail to show signal???

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When trying to boot Windows 8, it gets stuck at a black screen. I tried automatic repair and refreshing my pc. I need a dvd to refresh my pc which I don't have. I tried bcdboot but apparently the problem is not with the boot process. It seems that the only option left is to reinstall Windows 8 but I would like to fix it. Is there a way I did not think of.

A:Windows 8 refuses to load, stuck while loading

Just saw Post #2 in the link below for getting into safe mode. If that is successful perhaps you can do a system restore or refresh.



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Keeps on loading the HP sign. Then turns off the laptop, then turns back on to the hp sign. Non-Stop.. I can load up the startup menu but when I press f11 for system recovery. The hp sign appears then turns off. Then repeats.

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I havent a clue what is wrong with my vista lpatop, it was working earlier, i shut it down. then when i later turned it on, it was loading, then it asked me if i wanted to start windows normally or run start up repair (recomended) so i clicked on start up repair. as it was loading a message popped up that read:
Invalid Picture
Then when i click ok or cross, it restarts the computer, it keeps goin on and on.
also for some reason when it loads and i press F8 nothing happens, so that wont load.
any help plz?...

A:Startup Repair wont load - TG_Recovery 'Invalid Picture'

1) What happens when you click on "Start Windows Normaly"?
2)Do you have a recovery disk? If no, contact the Manufacture of your Laptop and they can send you one, sometimes free, sometimes for a small fee.
Or go to the store where you bought the laptop and they can help
3)Is your Laptop still under warranty? If yes, bring it back to where you bought it.

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I previously had some spyware alter my system policies, and now I think I've regained admiistrator privileges for my only account.

However MSN Messenger live refuses to load upon system startup now. I've reinstalled it to no avail. I've also gone to options->load msn messenger on startup and checked it, but it still doesn't appear in the system tray.

Does anyone know how to get it to load?

A:MSN messenger live refuses to load on windows startup

Can anyone help with this?

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Hi all, I am new to this forum & I am hoping you will be able to help me with a few problems I'm having with my PC.

This seems to be an intermittant problem but it happens more often than not.

When I boot up the pc no matter who's login i use (mine or the wifes) when the desktop loads, the taskbar down the bottom is frozen. When i move the mouse over it there is just a hour glass.

Also certain programs won't load up like I-tunes or the defrag yet when i go into processes the itunes exe is showing.

Internet explorer seems to work ok.

I have Avira anti-virus & I am using Adaware, Spybot & spywareguard.

My system details are:
Windows XP sp:3

here is my hijack this log: Please help me & thank you in advance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:32:51, on 07/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\P... Read more

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Computer just turned off automatically today and it will not load past the begining load screen with the Alien Head load screen where you can press f2 and enter setup or f12 to boot options. I cannot load safe mode or remove the battery as it does not have any place to access it.
Windows 7. Alienware m14x.

A:Alienware Laptop wont load past Alien Head Load Screen

Any fans running, any post beeps? Your laptop does not have a CMOS battery. Try removing the chargeable battery and power adapter. Press and hold the power button for 30 seconds. Plug in just the power adapter and try powering up the machine again.

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I have a dell 810 laptop. I know I can reload the OS but it would have to be a clean install. I dont have all the software for some of the programs on my laptop.

My desktop wont load,but I can use task mngr to access programs.Once I do that the desktop loads as normal. Any suggestions?

A:in 2000 my desktop wont load. Must use task mngr to open programs then icons load.

Have a look here:


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I have created a system repair CD.
Before I make a backup of my hard disk on an external USB hard disk, I decided to test if the system repair CD will allow me to restore my hard disk from a backup on a USB hard disk. The usb HD was not recognized from the system repair environment so I tried to load the USB driver but the driver .sys file was nor recognized either

Is there another way I can restore a backed up version of my HD from a USB portable HD when Windows fails to startup?

A:How do I get the System Repair CD to load a USB driver?


I think the easiest solution would be to create a system image of your hard disk. I prefer using FREE MACRIUM REFLECT for that:

Macrium Reflect FREE Edition - Information and download

The software works like this:

1. You create a system image of your hard disk, and store it to a USB drive
2. You create a bootable CD

When you need to recover your PC, you boot from the bootable CD, and the browse to the image on your USB drive. The image is restored to your PC exactly the same as the day you made the image.

Its very easy to use, but here is a tutorial that will help you out if you need it:

Imaging with free Macrium


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Hoping for help with this one. I did an XP system repair to over come a freezing problem. The repair worked fine but in doing so I lost the SP2 updates so now I get the warning message stating my system may be at risk and I should update it with SP2. Trouble is when I try to reload SP2 from the microsoft web site it states that it is already loaded. I've since obtained a disk copy of SP2 and it won't load from that either. I'm only a beginner with this type of thing so any suggestions as to how I get the system to accept SP2 would be gratefully accepted ?

A:Solved: XP SP2 won't load after system repair

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This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator. Thats the message i get unless I load programs like jfk reloaded and hit check website or the check IP program i use loads it up but the firefox symbol gives me that message! I went into control panel and changed it to my default browser like I read on a read through on this problem but it changes it right back anyways and wont work so the read ups i read didn't work on a google search and I am scratching my head...Thanks!

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I have a Dell Diminsion E510 that came preloaded with windows xp mce, that I'm working on for a friend.
He complained of it dying. I checked it out and could not get it to get to the windows logon screen in any mode. I did all I knew got mad and after friends consent wiped the disk clean and started over. Here is what I have found out.
Firstly he did'nt have a copy of xp mce to restore with, so I repartioned, formatted and installed a copy of windows xp sp3 that I have. It installed and got to the where it should be running windows for the first time and locked up, once again it wont start in any mode. I also have a copy of vista and windows 2000. Just for # and grins I installed both vista and 2000 system boots up and works fine. Please can anyone tell me why xp wont work on this computer while vista and 2000 works fine????

Thanks for all help received...

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Thanks in advance for any help on this.

Windows XP SP3
Pentium 4 1.5gb ram

Recently web pages have been loading incomplete or not at all with a "sever not found message" I can click try again a few times and sometimes it will load. I have tried 3 different browsers with the same result (firefox, opera, MSIE).

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:00:32 AM, on 3/8/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17108)
Boot mode: Normal

Running processes:
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\SK991... Read more

A:Web pages wont load or load completely

Do you have more then 1 computer connected to your modem/router? If so, does this happen on them? If not, can you connect a separate one (ex: friend's laptop) to test?

Normally when you get errors like this it's best to rule out a problem at the modem/router and provider before going crazy over trying to fix a problem (that may not exist) on your PC(s).

Also just a couple of other questions:

Who is your internet provider (ISP)?
What connection type do they use (Cable/DSL/Fiber/Fixed Wireless/Mobile Wireless)?
What is the make and model of your router and modem?

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This problem just started happening. It only occurs on this network I have in my home. I have used multiple computers at a different house and the internet is perfect. So I am assuming I have some sort of virus on my network. I need help

A:Certain websites wont load, or they take very long to load.

It appears that you have already posted a hijackthis log here.Please be patient while waiting for assistance. HJT Helpers are all volunteers regardless where you post a log. While waiting for a response, you should not ask for help elsewhere or make changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the HJT Helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.If you had posted your log here, similar rules would apply. We would ask that you be patient while awaiting a reply and refrain from asking for help elsewhere.If you followed any other advice already, please ensure you inform the HJT Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.To avoid confusion, I am closing this topic. If you still need assistance after your log has been reviewed and you have been cleared, please start a new topic. If you have any questions, please PM me or another moderator.Thanks for your cooperation.

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I am having trouble with internet explorer (the newest edition) When I try to open it, it opens up, my homepage wont load and everything becomes non responsive the tool bars, file menus, even the "x" to close the window wont work. It completely freezes up. Worse yet, other users on this computer are having no problem using internet explorer when they are logged on to their side of XP. Why is it that when im logged on to my user name on XP that internet explorer wont work? I need help quick as all my favourites are saved in IE and I need to access some pages very soon. Im using firefox right now, and absolutely hate it. Please help me.

thanks, help soon im goin crazy trying to figure it out.
- O

A:IE Wont load (will load for other users using computer)

Hi IEProblem, welcome to TSF..

what happens when you run IE without add-ons?

- Right click the IE applet on your desktop and select 'Start without add-ons'

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Hello, im having a problem with loading some pages on the web, some will load super fast others will load snail slow or not at all, it's a hit and miss on what pages load it's different every time. I have been haveing this problem for about a week whilst using multiple browser (FireFox,IE and Opera)

computer info:

MS Windows SP3

Intel Pentium 4 CPU 2.66GHz, 1.0GB Ram
I do maintenance on my PC often like defrag when needed , disk cleanup and virus scans and use CCleaner often

I recently did virus scan and found 4 or so viruses and got rid of them

Scanned for malware using Malwarebytes'Anti-Malware and found a few problems and took care of them

got rid of gamvance thing i had on there

I have minimal things load on startup of my pc

Any help with this problem would be great

A:Some Pages wont load at all and others load fine

Try running a ping to the sites that have trouble loading to see what kind of connection times you are looking at. I would also run a tracert to those sites to see if there are any places dropping the connection.

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Hi, I downloaded IE8 beta but could'nt get it to open so used system restore in windows XP to go back to IE7. When I click on the icon IE7 opens briefly and freezes and then closes, and if I right click I have the following options, open homepage, no addons, create shortcut, rename,delete and properties. Nothing happens if I click on these names.
In control panel there is no option to remove IE

A:IE 7 wont load after system restore from IE 8

Hello again, I have followed the link at the top of this section for removing and reloading IE 7 and have cured my problem.

Thanks for the opportunity to post my question

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Hi all.

My mate's got a bit of a PC Jam he's asked me to fix, His PC stopped booting and went to the startup repair screen where it said it couldn't do any more and his keyboard wouldn't work. When I asked him to go to the BIOS the PC simply looped the POST. Eventually when it did pick up the request for the BIOS it blackscreened and crashed. We tried making changes to the CMOS but it made no difference. I then took his hard drive back to my place to test it. Sure enough it refuses to boot into windows and goes to system repair. System repair does nothing and trying to format the hdd failed because windows couldn't find a harddrive to install to.

We went back to system repair and checked if the C: Drive was available via command prompt. It was and through some digging on this and many other sites we found the guide relating to Hive Files. After doing that Windows Recognised the HD so we could install to it so we installed Windows onto the drive and saved the previous windows into windows.old (I wanted to see if we could keep his things intact before we wiped it) and easy as you like it booted up, loaded windows and worked as normal, numerous restarts to test and it's fine. He took it back and plugged it into his own machine and he got a Bluescreen with the Unmountable Drive Volume error. Brought it back here, plugged it in, same thing, Unmountable Drive Volume.

I tried to access System Repair and to boot via the disk to perform a clean install but in both cases it effecti... Read more

A:BSOD Unmountable Drive Volume / System Repair simply does not load

Heres one option
Peppermint Live CD/DVD/USB - Create for Emergency Backup

Sounds like something serious is going, after salvaging any data you can I would recommend running some hardware tests on the machine to get an idea of the root cause
Obvious place to start would be the HDD, go to manufacturers website and download their diagnostic software for your drive and run tests on the drive to see if you get any errors
May also be worth running memtest of the RAM

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Hello. I have a Dell Insperon Pentium 4 3.2 1024gig memory and dont know to much more about it right now! I am a over the road trucker and that computer is at home.
The problem we are having is that we just moved to a place that is out of the cities and had to use dial up for the first time on this computer and that started a whole lot of issues. It started to log on and would blue screen and say something about a physical memory dump. I tried a bunch of stuff to no avail. So I finally did a bios restore default and it started working.
So great. But tonight my wife was having the same issue with it blue screening and i had her try the default setting thing it the bios and now its screwed up. When windows tries to start it doesnt and we get a message saying missing or corrupt file and it is the windows\system32\cofig\system. Can someone help me. I figured we could put the windows cd back into the drive but guess what we have none. So now what? Can anyone help. sorry I am so vague, but i am in new york right now and that computer is back in pine city,mn at my house. Thanks

A:[SOLVED] Operating system wont load.

well the blue screen issue sounds like a memory problem, if you could get your hands on another stick it would be a whole lot easier the reinstalling windows. as for not having the cd, you might be able to go to a computer store and have them install it using your cd key.

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okay heres the whole story, i have no clue if the first part matters but im going to tell you it anyway.

yesterday i installed windows 7 it works great, and that's actually what i'm on now because vista wont load. so anyway, after having my laptop multi-boot with vista and windows 7 i was looking around the Microsoft website and relized that vista service pack 2 is out. i installed it it worked fine besides it was in classic mode and my personalization thing wouldn't load, (i know, i know, that's from vistaglazz) so i decided to restore my laptop to before i downloaded service pack 2. now that worked all fine and my old theme was back, i unpatched the theme things by putting the original .dll's and other files back. so now i thought i could try to install service pack 2 without a problem now, wrong. it did the same classic view and the personalization crashing stuff, so once again i tried to restore my laptop to before i downloaded service pack 2, it worked all fine until i went to start my laptop back up. it just stopped right before you have to type in your password to log into vista and says "please wait..." then after like a minute or two the screen goes black with a little underscore in the top left hand corner of the screen. then goes to the "please wait..." message again. i thought "Oh maybe i can just restart my laptop and it will be fine, nope. i restarted it a few times and it did the same thing, but i have no problem loading into windows ... Read more

A:vista wont load after a system restore.

Hello rileyrandom, welcome to Vista Forums!

I'm not at all sure this will help as it seems you may have really FUBARed your lappy; have a look at the tutorial, at the link below. A lot of people are having probs with VistaGlazz ansd the SP2.

System Files - SFC Command

Be sure to post back to keep us informed; maybe someone else will have some further suggestions for you.

Later Ted

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Hi, I have tried to get into system information via Programmes, Accessories, System Tools and it won't load. I get an error message saying Microsoft Help and Support has encountered a problem and needs to close.
I was trying to see what was going on with a usb/sony camera problem and only just noticed that I didnt have system information to refer to.
Can anyone help please?
Thank you.

A:Solved: System Information Error - Wont Load

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Hello, for starters :

OS:Xp Pro Sp2
HDD:260gb SATA Maxtpr HDD
HDD:120 IDE Maxtor HDD
Video:Nvidia 7800GT SLI (x2)

Ok, now for the last 10(minus the past 2) months when I booted the comp with 2 Corsair XMS3200 1024meg memory I would have to hit escape when the windows logo came up or else it would go to a black screen and make my SATA hdd make noise like it was reading something, but it would never leave the black screen.

One day I booted up and my BIOS would give me the error code for bad memory, so I swapped the memory to another comp, one stick came up bad, I removed it and the other stick (matched set) was fine, and I didn't even need to press escape anymore, so the comp was basically fine, and I figured the whole pressing escape problem was fixed. 2 Months ago I went away on vacation, I came back and the stick I have in there was acting up, and it went to the black screen again like that stick went bad.

So I threw both sticks into a friend's comp and they worked fine, I also tried his memory in my comp, in my comp the sticks acted like they were bad, so I now know I do not have a memory problem.

Any tips/solutions?

Any questions?

A:XP Refuses to load

Bios may be having a issue. Might try and take a look in there and double
check settings. Check your version of bios and see if there were any
updates "flash's" for your type of problem.
What type of power supply are you running?

You may try clearing cmos and start over with the settings. Fresh start
so to speak..

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When I try to boot up my compy, and I get to the Windows XP loading screen, it looks like it's doing stuff, but then it restarts my computer. I'm on a LiveCD right now. When I try to do Safe Mode it restarts at Mup.sys. Any ideas on why it's doing this?

A:XP refuses to load, mup.sys?

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I've tried to repair xp through the boot cd but instead of letting me repair it stalls at examining after i push enter. I tried to do safemode but it stalls at giveio.sys. I have tried to use last known good config but nothing either my computer just keeps restarting each time i do it. I have a feeling its my hard drive but i don't know if it is can you please help me with this problem. Thank you.

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all of a sudden, my comp froze earlier, so i turned it off then back on, but windows wouldnt load up, it would just stay at the windowsXP loading screen for a bit then restart and repeats the process.

i just dont know what to do and will accept any help if someone has an idea.


A:windowsXP refuses to load...why?

Have you tried booting into safe mode? Then run a disk check and automatically fix errors. If that doesn`t work Post back and I`ll see if I can think of anything else. Also you don`t say what was happening when your sytem froze? Regards Howard:grinthumb

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For the past 3-4 days, I have had a nightmare with my OS. It seems to never want to load explorer.exe. I have replaced it, repaired my OS 3-4 times, cannot use sfc scan, scanned my computer with so many scanners and programs.

The problem is that explorer.exe refuses to start up. Because I cannot run explorer.exe, this means I cannot access My Computer, etc. I run everything through Task Manager. I can see the start menu flash when I tell the computer to run explorer.exe. It is quickly terminated. I see it in Task Managers Process menu also. Explorer.exe runs when the computer starts up too. I believe it is a registry error or trojan. Could someone please end this nightmare?

Current HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:06:51 PM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Symantec\LiveU... Read more

A:Explorer.exe refuses to load.

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Hey guys,

In an attempt to figure out what's up with my memory issues, I downloaded Memtest86+

First I burned it to a CD, and rebooted with it. It sat in DOS with the Loading......... text. I left it for hours, but it would never go past that. Even after several different burn attempts.

Then I installed it to a USB drive, but I couldn't get the BIOS to boot to it. Any idea how it get a Gigabyte mobo to pick the USB drive first? I can't figure it out.

A:Memtest refuses to load!

It sound like either a bad image (a corrupted download file), or a bad burn. Try downloading the program again and burn another CD. If you did not use the native Windows 7 ISO burner then try that one.

To use a USB stick you can download va different file from Memtest, one for USB that has the boot loader you need included.

Memtest should start up in seconds. No need to wait more than that.

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Every time I go to start iTunes I get an unknown error (13026). I have tried uninstalling, reinstalling, even taking the iTunes folder from my old hard drive and overwriting it on this hard drive with it and yet it still refuses to load. Any idea's on fixing this would be appreciated.

A:iTunes refuses to load

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I have a Sony Viao with Win 7 Home Premium and I just deleted some form of Trojan with MS Security Essentials and then I ran windows updates before I restarted the machine. Windows update installed some security updates along with Service pack 1 and IE9. Now the computer will not load Windows. It goes straight to the startup repair but cannot fix the problem. There is not restore points other that when SP1 was installed and I gives an error every time I try to restore it. I can get to a command prompt and I have tried to run sfc /scannow but it tells me there is a system repair pending which requires a reboot and then does nothing. I also tried check disk(just as a last chance) but that didn't do anything. Is there any other way that I can repair windows without re-installing windows?

A:Windows will not load/Startup repair cannot fix

I got a system restore error code of (0x8000ffff).

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Just joined forum -i upgraded from Windows7 to 8 and then 8.1 downloaded - no disc. Today Desktop will not load- says System 32 missing file needs repair.....no disc...
Googled and it seems the repair is on the drive somewhere but how do I access it?

There were two options - press F8 and I think Settings but nothing happens with either of those.

Have moderate experience but never reformatted and do not want to lose my files.
Operating system is on C Drive and Documents etc on a partition.

Any simple instructions would be so appreciated OR do I need a PC shop..

A:Repair when windows will not load and no disc

Can you get an Administrator command prompt or Task Manager ?

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Can someone please help me? I am close to tearing my hair out!

My laptop went down about a week ago. I have tried startup repair with the disk - the startup repair worked after I reset the BIOS settings to default. Restarted the computer and it started checking E: Recovery - got to 61% and then froze again. Back to startup repair and this is the details:

Last successful boot time: 1/19/2013 12:18:39 AM (GMT)
Number of repair attempts: 16

Session details

System Disk = \Device\Harddisk0
Windows Directory = C:\Windows
AutoChk Run = 0
Number of root causes = 1

I have no idea where to turn next - I really don't want to have to completely wipe my computer and reinstall windows and I can't upgrade unless I am actually in Windows - which of course I'm not.

If anyone has any ideas or can help in any way I would be eternally grateful!!!

A:Windows 7 will not load - tried REPAIR and still won't work

Work through these steps for Troubleshooting Windows 7 Failure to Boot which try everything possible to start it, then if necessary copy out your data to run factory Recovery or get the superior Clean Reinstall with the disk provided.

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I have windows xp on a 3 year old machine, intel processor, asus motherboard.
I had some pretty nasty viruses on it and i installed a free antivirus which was finding quite a few viruses, anyway i found i couldnt restart in safe mode as i wanted to run virus scanner there as i noticed as soon as i turned the net on my computer went unusable. It was getting stuck on mup.sys when loading safe mode, i heard that if you ran the windows xp disk and selected repair you could disable the mup.sys and run safe mode then run antivirus. Problem was my comp said a newer version of xp was running, so i read that you should uninstall sp2, so i did that and it needed the xp cd to replace files after uninstalling. Then i rebooted with the cd in to start up repair after altering the bios the load the cd first before the harddrive, the cd started but stopped then the black windows screen loads there is a screen flash and it reboots over and over. I tried changing the bios to load back to the harddrive as it was before and it still doesnt load up, its totally stuffed. What can i do now? I will reinstall windows if its my only choice its just ill loose everything, how can i boot from the cd it doesnt seem to work?

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Hiya all,
My problem is that I rebooted my computer and it now wont start up. I did not change anything and the reason I rebooted was because of a network issue unrelated to the computer.

So here is some details.
gigabyte mobo (dual bios) ga81pe775 pro
4 x 512mb ddr400 ram
sata and ata hdds (4 in total)
pentium 4 3ghz processor
I removed all of the ram and inserted one stick in slot one to make sure it was not the issue.Retry loading and it does the same thing.

It loads up and freezes when it gets to the memory test. I tried each of the sticks of ram individually but no problem.All display the bios menu and then it stops.
Does anyone have any suggestions or solutions or theories of what might be happening?
Thanks for your time.

A:computer wont load operating system.Freezes at bios menu

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Argh....My computer refuses to load some webpages.For example, in IE, I keep getting "The Page Cannot Be Displayed" or stuff like this:Whereas in Firefox, I get this:The page I am trying to load is verified to be online. I can get it on other computers in the network. I recently scanned my computer with the latest SpyBot and Ad-aware.Suggestions? Please?

A:Computer Refuses to Load Webpages

Go into internet explorer, click on tools options, then click on advanced and look for a checkbox that says use friendly errors and unchec it. Then try to visit a site that does not work again and post another screenshot

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