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Programs not compatible

Q: Programs not compatible

I upgraded to win 7 64bit. and now some of my programs won't load due to compatibility issues. Can it be fixed?

Preferred Solution: Programs not compatible

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Programs not compatible


You could check online at the programs' website to see if they have an updated compatible version that you could download and install instead.

If not, then you could see if using compatibility mode on the programs may help.

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I cannot get anywhere trying to find information on the MSN web sight, seems it must be for tec's only, I am trying to find out if I can use my Microsoft home publishing suite 2000 (as well as print perfect from COSMI) on my new computer? I had them for Win98, and have wennt to XT home edition. How do you find out what old programs can be used?

A:98/XP compatible programs

I'm running 'works2000' which has home publishing in it on an XP pro machine and never experienced any problems with it.

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I have the 32 bit edition of windows xp. I always have had it, and it is the same copy I installed before as well. The problem is that AVG antispyware claims I have a 64-bit edition of Windows(another progam that used to work has an error, I can reproduce it if you want.. not sure if it is the same issue).

AVG antispyware used to work just fine on my computer..


Windows XP Home Edition SP2
Intel Pentium 4 3.2GHz, 3.19GHz

A:Programs not compatible with 64-bit(have 32 bit)

have you tried uninstalling and reinstalling

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Bought a new laptop and been having problems with bsod every day, which came up as Driver IRQL not less or equal and further down, tcpip.sys. I left it at the sellers for a check-up and they could find no problems but will be restoring it to default. My question is what programs are safe to install when I get it back? The only programs I had installed on it were PC Tools Spyware Doctor, Norton and Microsoft Office (also normal applications like lastfm and spotify.) Are any of these known to be incompatible with Windows 7? Some forums have been saying bad things about PC Tools, some about Norton, and recommend Microsoft Security Essentials. Can anyone give any input about what programs are better/worse or proven to make the system unstable? Would be much appreciated //Anna

A:programs compatible with windows 7?

The error was most likely caused by out of date drivers (more than likely vista drivers) being loaded on the system. We see that here several times a day if not more. Many of the bsod problems in win 7 are either over zealous security programs, or bad drivers. The remaining few generally being caused by bad hard ware. The techs at the seller are rarely properly qualified to diagnose these issues. The people that are get higher paying jobs in the IT sector.

Anyhow if the problem occurs after you get it back you can follow the bsod posting instructions here http://www.sevenforums.com/crashes-d...tructions.html

and let the bsod troubleshooters here have a crack at helping you with it.

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I just got 7 64 bit... my first 64 bit OS, for good reason i guess... I noticed VLC does not exist for it, and Java (at least for browsers such as opera) does not work. I wish i had known this so i could have tried 32 bit instead. What else won't work?

A:64 bit- lack of compatible programs??

Gom and KMP work fine for me in x64, haven't tried VLC yet. X64 systems still run x32 ones.

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Help me!!! I would very much like to upgrade my laptop operating system from win7 to win10. I have no tried three times, but everytime I am told to remove HP ProtectTools Security Manager. But when follow the instructions, I am told that; "Following products is depending on HP ProtectTools Security Manager:Embedded Security for HP ProtectToolsFile Sanitizeer for HP ProtectToolsTheft Recovery You need to uninstall these before you uninstall HP ProtectTools Security Manager" I am sort of stuck here! What the f... am I supposed to do now!?!?I really do not understand how on earth HP and/or Microsoft haven't addressed this problem, and then posted a "how to" to those of us who are NOT computer geeks (no offense!). Could someone please help me???

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Im thinking about making the jump...... Still not ready but anyway. Here is the question.

Are these programs working good with vista?

AVG antivirus free version
Comodo Firewall
Spybot SD
Google Earth

Thats a few that im worried about not working good with vista? Any word if they are working good with vista?

I know some games are working and some are not which is mainly drivers issues of video cards


A:Question. Vista compatible programs?

Hi, before worring too much about programs have you checked out the Vista update advisor download?http://www.microsoft.com/windows/products/...mg_id=10008VHb1The programs you have mentioned that work ok on my machine are AVG,FireFox,Google Earth the rest I dont know. As for games be warned some games do not like Vista and run a lot slower under Vista.

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My baby runs on Windows XP now, but I remember when I had (was stuck with) Win95, and it had a delightful telephony/fax program called "Aptiva Communications Center". Being on an extremely tight income, would anyone know of a similar freeware package that's compatible to the Canada/U.S. telephone system?

The old IBM is long gone & I tried to transfer the file to my baby (WinXP) but it's like the ol' square-peg-in-round-hole thingy.

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To start, I did a system reboot which completely wiped everything out. When I got my computer back up and running I attempted to reinstall all of my programs such as Office, Norton and my printer, however, I keep getting the same message with each program I attempt to install "this product is not compatible with this version of windows" paraphrased. I used my recovery disk to install, i've entered in the product key several times and it still will not work. attatched are screen shots of the messages I have been getting when trying to install programs. What can I do to get everything back up and running without having to do a full reboot again?

make: HP

A:Windows Activation (programs not compatible)

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The program that I want to uninstall is not compatible with vista and is not listed on the program files therefore I cannot remove it. I have tried system restore to a point before installation but this is coming up with an error so will not restore. Is there any other way? The software I want to remove was for the HP psc 2100 printer.

A:Uninstalling Programs Not Compatible With Vista

Is it an HP PSC 2100 or some other 2100 model? Looks like there are 2105 through 2179 series printers. You need the exact model number. It looks like there are Vista drivers for all of the 2100 series drivers listed. Try http://h10025.www1.hp.com/ewfrf/wc/prodTop...;cc=us&dlc= and see if it has a compatible driver.

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We know that adaware SE is now defunct and spybot is also on the way out of favouritism; what might members suggest to run on a comp with 98se on it from their use of programs are good antimalaware scanning programs? superantispyware is already on board; strangely I cannot yet find a link to avg antimalaware and I beleive that avg antispyware will NOT run on win 98se ?what might those ON win 98se care to suggest to 'support' superantispyware?

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I need to know what anti-virus software is compatible with win xp pro?

A:What anti-virus software programs are compatible with win xp pro?

Here is an paragraph from an article listed at
TIP 7. Don't Ask for Virus Problems

Most users have antivirus software installed either at work or home. If you don't, you definitely need to invest, not only in a package of software, but in the subscription to the updates. Office XP is a new product and your antivirus software may not be compatible. All reputable vendors have upgrades to integrate with Office XP. If you are having problems with the latest updates for your antivirus software, contact the software vendor immediately and ask for the update/upgrade that is compatible with Office XP.

However reviewing many AV products only one lists XP as compatible. Draw your own conclusion upon review. It is possible
the programs can be upgraded or already cover XP but their websites do not mention that.



Hope that gives you some leads.

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Microsoft® Windows® XP Home Edition is this operating system compatible with most programs like photoshop 6.0,Printshop and other programs that I have been running with w98 2nd edtion?
I am breaking down and buying a "DELL" but Im worried my web cam"INTELL" will no longer work. Or my Surveyor webcam 32 won't work either. And all the other programs I have been running with w98.
Has the group had experience with programs that will no longer run? If I buy a new computer does that mean all my programs are worthless?
Just wondering before I take the plunge...

puter hater
I know enough to get myself in trouble but not enough to get out!Click to expand...

A:Windows® XP Home Edition compatible with most programs?

The adobe stuff will probably need an update to run. Adobe has them on thier website. Photoshop will need to be updated to 6.0.1 (free update)

Not sure about print shop.

Generally, I have not had as much trouble out of software as with hardware. I would research my webcam, printer and any scanner to see if it has XP support.

For Software, you can always try the compatability mode of XP.


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Just wondering what folks are doing now that outlook express is no longer part of the OS. Any email programs out there worth looking into? Any free ones?

A:Solved: Recommendations for Windows 7 compatible email programs

Windows live mail is the succesor of outlook express.
Works well.
I am using the 2009 version as the newest version is somewhat
limited and I don't like the interface.

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I have an old Compatibles by Compaq scanner/keyboard that worked with win98, but I can't seem to get it to work with XP.
It's connects thru one of my serial ports. Does anyone know how to or if it can work with XP?

A:[SOLVED] scanner/keyboard - compatible/not compatible with XP?

see if they put out drivers for xp
i had to replace my scanner because of no drivers for xp

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I've decided to try my hand at building my own PC. I intend it to be a medium - high end gaming computer. I've got everything figured out (at least I hope) I'm just wanting a second opinion about my choice of motherboard and CPU. I'm pretty sure they are compatible, at least in theory, I was just wondering if anyone had any first hand experience with them, or any advice for me. Hey, if you feel like it, recommend something bigger and better. I have a pretty good budget for this (within reason of course, nothing too outrageous).

CPU : AMD Phenom X4 9950 Quad Core Processor 2.60GHz, 4MB Cache, 2000MHz (4000 MT/s) FSB, Agena, Retail, Socket AM2+, with Fan (http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=4016668&CatId=3496)

Motherboard : FX nForce 750a SLI Motherboard - NVIDIA 750a SLI, Socket AM2/AM2+, ATX, Audio, Video, HDMI, DVI, PCI Express 2.0, Gigabit LAN. S/PDIF, USB 2.0, eSATA, RAID (http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3930721&CatId=13)

One big question I have, however, is whether a GeForce 8800GT graphics card with its super long design would fit correctly or at all in that motherboard. The 2nd PCI-E slot has to be the first one used, so I couldn't put it in the top slot. I think it would fit, but not quite sure.

Anyways, thanks in advance to anyone who takes the time to have a read through this, and an extra thanks to anyone with any advice or comments.

A:Compatible, or not compatible, that is the question.

why can u not use the first slot? the only problem should be with the case. put the mem. in before u put the video card in.

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Hi, I went to set a program as a default and I saw these 2 browsers icons I had but I uninstalled them and the shortcuts are still there so how can I remove them? Thanks in advanced

A:Icons in Control Panel\Programs\Default Programs\Set Default Programs

Uninstall your browsers using Revo Uninstaller. Use advanced mode.

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It began when I was browsing and out-of-the-blue a popup saying "HDD Failure - etc. etc. We recommend you restart your machine" came up, it looked legit so I checked out my PC to see some desktop items (not all) had dissappeared. Naturally I restarted machine and went on my normal user;

- my desktop was completely black and their were no icons, their were only a few programs listed in all programs aswell.

- A program called "Windows XP Fix" was running, it was obviously false software, I managed to delete its root (i think) from All Users / Application Data / 01032483.exe (or something)

- A program called browser+ was in my All Programs which it let me uninstall.

- If i go to a different user there's desktop icons and i can use my browser (still limited All Programs though) but if i click on a link it sends me to different web pages like canadasasquach.com or matalan.com (lol?) it's really messed :/)

Stuff is attached I appreciate your help <3
- Axel

DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_24
Run by Mum at 2:48:22 on 2011-07-09
============== Running Processes ===============
C:\Program Files\WI... Read more

A:No Desktop icons or programs listed in All Programs, random false sofware viruses ++

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


One or more of the identified infections is a backdoor trojan/rootkit.

This type of infection allows hackers to remotely control your computer, log keystrokes, steal critical system information, and download and execute files without your knowledge.

If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please refer to Microsoft's Online Safety article for tips on creating a strong password.

Do not change passwords or do any transactions from the infected computer until it has been cleaned.


If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.

Emergency Backup Procedure - Tech Support Forum

-----------------------------------------... Read more

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I don't really know what happened or how to fix things, so I would really appreciate your help!

I downloaded a .exe file that I 75% trust with uTorrent while I was away from the computer. Upon returning, I saw a message that Panda antivirus security had blocked some form of traffic, but I can't recall the exact message.

When I tried to open the finished .exe torrent, the computer slowed down and uTorrent wasn't responding so I pressed ctrl+alt+delete to open the menu for the task manager.

When the blue task manager screen did not come up, I can't remember if I tried to open the .exe file again or if I opened Firefox via the quicklaunch shortcut on the bottom left taskbar.

At this point, I believe Mozilla firefox would not open, and an error messege came up saying "firefox is an invalid torrent file." All three program icons in the quicklaunch section had the uTorrent icon. I tried one of them, Yahoo IM, and received the same error.

Since I thought yahoo and firefox were trying to open via uTorrent, I changed firefox's opener program back to firefox by right clicking and selecting "open with."

After this, firefox would open properly, but now every program that had uTorrent's icon then had firefox's icon. Clicking yahoo IM's quicklaunch button caused yahoo IM to try to use firefox as the opener.

I have NO IDEA what is going on and this has never happened before. I have uninstalled the IM and tried to reinstall, but the .exe file provided... Read more

A:Vista default programs/opening programs/major fail problem

Hi and welcome to TSF we cannot help with torrent issues as it is against forum rules I suggest you remove utorrent as it is a easy way to become infected

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I'm running Windows 7 and a few months back had to remove Snap.do and some other unwanted programs.  I managed to get them off, I beleive.  I'm not sure, but I beleive I had to delete some folders to get them off fully. Subsequent Superantispyware runs did not report any unwanted programs.
This morning Avast alerted me Snap.do was back.  I opened a browser and confirmed the home page was hijacked.  Avast said it could remove it for me and when I looked, the home page was back and Snap.do wasn't on my list of programs in control panel>prorams and features.
I ran malware bytes and nothing too bad was found.  I ran Superantispyware and it reported regcleaner pro, Advanced Sysrem Protector and AppsHat Mobile Apps were installed.  I let the Super antispyware try to remove them and also cleaned out some tracking cookies.  I cehcked programs and the 3 weren't there.  Re-running Super antispyware however keeps reporting they're in my system.
Boopme kindly walked me through the DDS process and I'm posting the logs
I did post on another help site before knowing the rule of no posting elsewhere.  I closed that thread, so please do not shut this down.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17126
Run by Valued Customer at 20:40:49 on 2014-06-27
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8147.5962 [GMT -4:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131... Read more

A:spyware scanner found unwanted programs not listed in programs and features II

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/539247 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I just rebuilt this computer and it working basically ok now. heres the issue im having, when I go to add remove programs it only shows the stuff ive installed since the reload, not all the programs that were installed on the system previously. I think the registry is not right, is there any way the restore it or have windows rebuild it? or will all the programs need to be reinstalled, most of them still work, but some do not.

A:rebuilt system from backup, but programs dont show in add/remove programs

I dont know what sort of backup you did. When you reinstall the o/s
its like starting over. Your right about registry issues. Thing is, is that
when you install a program it inserts a special registry entry. When you
reinstall windows, it has no clue as to how to deal with that particular
entry, thus you need to reinstall. For games and other programs, if
you have saved folders, they might be salvaged. Smarter minds may
differ, maybe they will chime in....

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I'm running Windows 7 and a few months back had to remove Snap.do and some other unwanted programs.  I managed to get them off, I beleive.  I'm not sure, but I beleive I had to delete some folders to get them off fully. Subsequent Superantispyware runs did not report any unwanted programs.
This morning Avast alerted me Snap.do was back.  I opened a browser and confirmed the home page was hijacked.  Avast said it could remove it for me and when I looked, the home page was back and Snap.do wasn't on my list of programs in control panel>prorams and features.
I ran malware bytes and nothing too bad was found.  I ran Superantispyware and it reported regcleaner pro, Advanced Sysrem Protector and AppsHat Mobile Apps were installed.  I let the Super antispyware try to remove them and also cleaned out some tracking cookies.  I cehcked programs and the 3 weren't there.  Re-running Super antispyware however keeps reporting they're in my system.
Any ideas?  Was my original removal not successful?  Can these apps hide?

A:spyware scanner found unwanted programs not listed in programs and features

Hello Splungee, this one is a bit tricky.Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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I've been trying to fix my brother's computer for a while, but every Spy-bot and Ad-aware continuously find 60+ bad items and something has recently caused most programs to stop working completely that can be solved with a restart and crossed fingers. Recently a restart brought up a very colorful rendition of the screen that wasn't a good sign as I try to fix the computer. So I turn here. I'm pretty sure I got rid of the 'win antispyware 2005' malware he had running for the longest time. I had ZoneAlarm (deactivates the Windows default firewall) for a long time then had to uninstall it for Medal of Honor:Airbourne which required the windows firewall to be running (to add itself to the allow list). Then I got Jetico Personal Firewall and I've had Avast! On-Access scanner for the entire ordeal. I think that's about everything. Extra.txt is attached.

Edit: I tried the panda activescan. I downloaded the plug-in, but after 1.5 hours of running the scan it remained at 0%. If it's neccessary, I could run it overnight.

Deckard's System Scanner v20070905.67
Run by Owner on 2007-09-30 16:12:47
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
106: 2007-09-30 20:13:07 UTC - RP952 - Deckard's System Scanner Restore Point
105: 2007-09-30... Read more

A:Technicolor screen, Popups, Error messages running programs, random programs starting

Welcome to the Forums.

The fixes we will use are specific to your problems and should only be used for this issue on this machine.

Please only use this topic to reply to. Do not start another thread.
If any other issues arise let me know.
The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear. So lets do this to the end!
All hijackthis logs I ask for should be done in normal mode ( not safe mode)
These logs should be done last after you have followed my instructions in the previous post.

Please if you decide to seek help at another forum let us know. There is a shortage of helpers and tying 2 of us up is a waste of time.
If you have any questions about any advice given here please STOP and ask!

The fixes we are going to do may and may not help other problems you are having.


Please download VundoFix.exe to your desktop.
Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis l... Read more

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I am running XP - and I tried to uninstall a photoshop program, and found that I have no more uninstall / remove "toggle" buttons in the "uninstall/remove programs" list??? (only 1 program out of about 35 still does...Microsoft Office program has these toggles available)

just fyi...another issue came up at the same time - website shortcuts in a desktop folder make the whole folder window freeze when I double click on the shortcut. thanks in advance

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I do not want to see any of the programs at the top of the list of All Programs (especially Internet Explorer). I just want to see the program folders listed, preferably sorted by newest or most recently modified first, by alphabetically would be OK. How to get rid of the 8 programs shown in here? Thanks.

A:Start Menu All Programs List - how to not show recent programs

right-click a blank area on the taskbar and select the "start menu" tab.

Recent Items List


Start Menu - Shortcuts

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I have run into a strange problem. I have searched and found other people with the same issue but no solution. Almost all of the programs in the programs and features list in the control panel are gone. the programs are still there in the start menu and can be opened. But I can not open pdf files on my desktop anymore, I would uninstall adobe and reinstall it but it isn't in the list to remove it. Thanks for the help.

A:missing programs in control panel, programs and features list

You looked at this?

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I recently opened up my uninstall list and a lot of my programs are missing i tried restoring my computer to before i downloaded quick time (which i think is what the issue was) but the restore came up with an error 0xc0000022 saying it failed to restore, i tried an sfc scan and it came up with something being corrupt that would be fixed on restart, i restarted and tried to restore again but it still did not work.

I have uninstalled quick-time already but the problem is still there, also my antivirus picked up root-kit in hamachi so i uninstalled that and did a full system scan from boot with avast, i haven't tried restoring again in case i lose any progress or the virus is restored.

So basically i have two problems: Programs missing from my programs and features list, and System restore not working 0xc0000022

I know i should do something with the CBS log to check but ill leave that for you guys to decide, thanks for the help.

A:programs missing from programs and features, recovery failed 0xc000002

Download and run Revo Uninstaller for the missing programs.

As far as your rootkit, simply removing the program doesn't remove the malware. Run a scan with Malwarebytes anti-Rootkit, then run Malwarebytes standard and then run Eusing to clean up the entry points of your virus.

Also, go into your AppData directory and clean out all the Temp files in there. Delete them for all user accounts on the machine:

C:\Users\YOU\AppData\Local\Temp for example.

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I'm trying to find a way to keep specific programs from being added to my Recent Programs list on my start menu. (In my case, it's to keep programs in my Games folder from showing up since they are already easily found right off of the start menu.)

Reading around I keep seeing the same registry solution ("Add the title as a value to this specific key") but that particular example, as others later say, seems to only work on Vista.

Does anyone know of a method for Windows 7 that has been tested and verified will do the same thing?

A:Hide specific programs from being added to Recent Programs? (Windows 7)

It just occurred to me that I have a program installed (Revo Uninstaller Pro) that is actually doing what I am asking for here. It is a Start Menu shortcut like any other with no additional parameters.

Speaking theoretically, of course, would it be more likely something within the program itself (such as running the program and at the moment of running it deletes the shortcut) or possibly the solution to my problem found maybe in the registry?

I'm just throwing ideas at the wall here.

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Is there a way to remove entries from "Programs and Features"?

The screenshot shows many entries for MegaSceneryEarth, can I get rid of all these entries someway? I do not want to uninstall the program, I just do not want all this crap showing up under "Programs and Features".

A:Remove entries in Programs and Features" without uninstalling programs

Hello IdahoSurge,

Yes, there sure is. The tutorial below can help show you how to remove uninstall entries from "Program and Features" without uninstalling the program.

Programs and Features - Remove Uninstall Entry

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Suddenly I am unable to download programs, change security settings in McAfee, unistall software without being signed on as an administrator. I have been able to do all these things in the past with no problem. I recently went through the whole Hijack This Malware thing and downloaded a ton of stuff with no problem. I wonder if the final ComboFix made changes that are causing this?

A:Cannot Download Programs, Change Security Settings, Uninstall Programs

Hello Mariannjackson,

Does the account you are using have administrative rights?

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I need help!
Two days ago i got a small red shield with a cross on it next to the time, saying that the automatic updates is turned off. i try to turn it on through system in control panel(which i had back then) by choosing the recommended one-this was already selected when i got there. i turn it off and on and applied the changes, but the shield is still there!

Today I got the words VIRUS ALERT! next to the time, and my c:\ drive was gone from my computer, and some programs disappeared from my desktop.
I also got a whole bunch of pop ups saying that there were attempts of hijack on my computer through spyware.
I don't have the exact message because it has stopped after i went through 3 failed attempts of system recovery through my checkpoints, and in the 4th one i rebooted through safe mode. a black screen just came up, no programs on the desktop.

i rebooted again through normal mode and NOW there is a new theme, desktop background, but my computer was gone from the desktop, task manager was disabled through restricted access, my folders are gone from dsktp, all programs on start, control panel and run. But the VIRUS ALERT! & pop ups are gone.

I got the Remove Restricted Tools program from here: http://www.ghiath.com/?p=30
this enables me to access task manager.

I am now running a full scan using Malwarebytes' Anti-Malware (still running...system really slow) I really don't want to resort to a full system restore...but i really want to get this fixe... Read more

A:Solved: HELP ME: Desktop programs, My computer, control panel, all programs gone!

after the mbam full system scan i removed all the threats found. i rebooted normally.

NOW i am back though to where i was before the system restore through recovery checkpoints (same theme & background). I have the VIRUS ALERT! on the taskbar, but my computer and my folders are back on the deskstop. The c:\ drive is still missing in my computer, and All programs is also missing from the start menu. The red sheild (mentioned above) has gone too!

i did another scan, this time a quick one using mbam, and it found some more threats. I will delete this like before. but i still have the feeling that it will not fix the problem
the mbam quick scan log is below also.

please help me with this!

This is hijackthis log now:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:20: VIRUS ALERT!, on 30/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Window... Read more

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I have Windows 7 Prof x64.

My question is, when displaing all software installed and choosing more columns of information to display, they don't stay. For example, choosing Location column. Getting out of the installed programs list and then returning to it, the Location column is gone.

Is there some what to get the columns to be persistent?

Thanks in advance.

A:Question about Windows 7 Control Panel\Programs\Programs and Features

The Programs and Features listing is shown to you by the Explorer app. Each time that you open/close the Windows (file) Explorer while viewing a folder (or a special view/list like the Programs and Features listing), Explorer tries to write info to the registry about how Explorer was showing you that folder. Windows (file) Explorer tries to write this "how to display a folder" info at other times besides just closing an Explorer window, but I'll not go into all of that.

Microsoft has not solved the problem that happens when these places in the registry get too big. When this happens, you may see the problem that you are experiencing - that of no longer being able to store the layout/view/column width/column selection/... info in the registry.

Below is video that I made showing registry keys being made. (I'm not suggesting that you mess with the registry.) Notice that new keys are made when visiting the folder named Temp. Deleting this Temp folder does not remove those registry keys. If you close Windows (file) Explorer while viewing a compressed folder (a ZIP file), the Explorer app tries to make keys so that it can remember how it last showed you that folder. If you delete or move that ZIP folder to another location, the original registry keys remain. So you can see how this area of the registry can fill up.

edit: I had to make this video again. I hope that I covered all of the original points.

One solution is to remove all of the entries/keys in the areas of ... Read more

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Hi, guys.. i have a big problem with my windows xp.. recently the computer has become really really slow.. and programs have been freezing and locking up. Also when i try and print when i use TurboTax everthing just freezes and locks up the computer.. ive tried scanning my computer for viruses, and even tried to system restore but nothing works.. my computer is so slow now.. and i need to get my printer to work with TurboTax badly.. well hope you can help me out... thanks in advance..

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I have an old PC and it runs very slow (Due to how much crap it has on it, programs, files, music, etc) And I want to remove EVERYTHING on it, back to the factory programs that came with it, so it removes all added programs by the user.

Because theres so much stuff on it, like un wanted files, videos, music etc, and also has very little important things, I don't want to remove every program one at a time, because i'll be doing that for months!

Can someone tell me how to get all the programs I've added in the past,files, videos, removed, without having to do it manually, back to factory programs that came with the PC?
Then I want to upgrade to windows 7 (I have a disk with windows 7 ultimate on it)

And can someone tell me how to upgrade from windows Vista, to windows 7 through my disk??

So its basically like new again, with updated windows.

Thanks :)

A:How to uninstall all user added programs, back to factory programs. And how to.....

Hi and welcome to TSF

Have a read here:



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A family member was tricked in to downloading and installing some stuff from the Internet on to a laptop that has Windows 8.1 Pro 64-bit with Media Center. I removed the stuff but noticed some other problems. I'm not sure if these are new problems caused by the useless stuff that was installed or if these problems existed earlier.
In Control Panel, Uninstall a Program, not all installed programs are listed. Oddly, the only listed installed programs have names that start with the letters Mi.. or Mo.. Only 14 programs are listed. In Start menu, All Programs, I think some programs are missing. The list seems unusually short. The laptop has a Win 7 style Start menu because IObit's Start Menu 8 program is installed. In Control Panel, System and Security, Administrative Tools, there were no shortcuts to the tools. I fixed that by using SFC /SCANNOW.
I tried using System Restore to go back to an earlier date but that didn't bring back the missing programs. I undid the restore. I created a new Windows user account. The new account had the same issues.
I guess the missing programs could be the result of malware. I don't remember exactly what I removed. I only used the free version of MBAM to clean up. I tried restoring everything MBAM quarantined but that didn't help. I requarantined the stuff. It was mostly, if not all, PUPs.
Any ideas for bringing back the programs that should be in the Start menu and Programs and Features menu?

A:Missing some Programs in Programs and Features (Uninstall a Program) Menu

I gave up. I restored the operating system and reinstalled everything. No problems now so I guess the problems of missing programs and BitDefender not working was caused by the malware/PUPs- a buggy installer.

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I don't know what has happened. After installing Daemon Tools, I restart my computer and none of my startup programs run. I try 3 system restore points where this wasn't occuring and it still happens. When I click any desktop icons other than things like My Computer, Control Panel, etc. they are not opening. What has happened and what can I do? The only programs I've installed recently are TeamViewer 4, a game called Archlord, SWiSH Max 2, and that Daemon Tools. What can I do?

A:Help! Vista Premium x64 suddenly not loading programs on startup and no programs run!

I would try un-installing the programs one by one. If un-installing them does not work....go into safe mode and try removing them. If that does not work, I would use system restore to go back to when your computer was working. Good luck.

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I noticed today that a new folder called 'Programs' suddenly appeared in my All Programs List. I try to click on it, but nothing drops down. So I do a little digging and come to find out that it is the folder that houses some of the links to programs. The file is located at C:\Users\Kyle\AppData\Roaming\Microsoft\Windows\Start Menu. How do I get it off? I suppose it really isn't a big deal. I just like things a certain way. Thanks.

A:Solved: 'Programs' Folder Suddenly Appears in All Programs List

nevermind, it went away on its own.

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Please read every bit of this, as I try to be as detailed as possible.This started about three days ago.First, the fake programs:Windows Antivirus ProAdvanced Virus RemoverSome red X in the system tray that displays "Your computer is infected! Windows has detected spyware infection!It is recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date antispyware for you." (Don't know if this is part of one of the above fake anti-spyware programs or its own).I've had one or two of them before. (Gotta love the obvious misspellings and grammatical errors).Secondly, the Task Manager is disabled.So I go ahead and try some virus programs. None of them can get a few seconds into the scan without terminating such as MBAM and SpyNoMore (from what SpyNoMore showed while scanning, I saw the file that disabled the task manager and "Advanced Virus Remover", so if I could somehow get that to do a complete scan, I'm pretty sure it could work.)I came across a program that did, however, do a complete scan. It was called A-Squared. When I began to quarantine the files, though, the window where it says there has been a fatal error and Windows must terminate with the countdown from 1:00 occurs. After that, If I boot up my computer again, explorer.exe is gone AND the task manager is disabled. So I had to boot it up in Safe Mode with Command Prompt. I then took Browse function in the "Select program to op... Read more

A:MAJOR Infection. Multiple Fake AntiVirus Programs, Task Manager Disabled, Unable To Run Scans Or Open Most Programs.

Hi, Goomba Welcome.Please open a command prompt (Start -> Run, type CMD and click OK) At the prompt copy and paste the following commands and press Enter after each line:DIR /a/s %windir%\scecli.dll %windir%\netlogon.dll %windir%\ntelogon.dll >Log.txtNet Start >> Log.txt & START notepad Log.txtPost the resulting report.

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The past three days, it's happened about twice a day to me. Just at seemingly random times, my currently running programs stop working and attempting to open new programs just results in the program's icon being momentarily highlighted in the taskbar, and then it disappears, as if the program automatically closed itself. This even works for simple programs like Notepad or Paint. Any currently running programs usually crash or stop working. All of my tabs in Chrome will have the pages using Shockwave crash, and attempting to open any new tabs or navigate to new pages will just result in a white screen. The computer is fast and responsive on the desktop (ie, I can open and close the start menu and highlight programs on my desktop with a mouse rollover), and nothing on my computer is frozen, just not working. 
This all happens just at one single moment when everything stops working right, and I have to manually shut down the computer, because going through Windows to shut down or log off does not result in anything. Upon startup, everything is back to normal. CTRL+ALT+DEL command results in a black screen with the cursor visible, but nothing happens.
I was recently infected with quite a bit of malware, but as far as I know, I got it all off. I don't know if this is was "malware" or just my computer being a bleep. What do you guys think?

A:Currently running programs stop working, and new programs won't start.

What malware did you find and remove?  What did you do to find and remove it?  You may not have gotten all of it.

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A few days ago, noticed that my automatic Windows update did not download 2 new updates. I tried manually but got error code 8007007E. I also noticed that some of the desktop icons had a small shield on them and when I tried to open them, they would not open and a window would open stating "specified module could not be found". I tried uninstalling some programs and they would not install. Then yesterday, I had to remove the Vista Home Security 2011 malware, which somehow got through McAfee and my Malware security. I need some help to get these programs running and/or to clean up a corrupted drive.

A:Certain programs do not start, cannot uninstall programs, and windows update will not


Try that^

And maybe check the permissions on your main hard drive.

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Hi all,
I have a somewhat interesting problem here. I have a computer that was infected. I ran Ccleaner, Malwarebytes, Avira Anti-virus, and Spybot search and destroy. It appears to have cleaned out all of the bugs but now I can't see any of the original programs on the desktop or in the start menu. However when I open control panel I can see all of the programs listed there. Also, when I go into the the program files folder itself there are no programs listed. Additionally, when I went to boot into safe mode I now get the error: The File viaide.sys is corrupted. Press any key to continue.

Any thoughts on how I might be able to restore the desktop and file folders to reflect what is shown in add/remove programs without doing an OS reinstall?

Edit 09:49AM-
I've attached the hijackthis log from the computer. I have no idea how to interpret the log.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:47:03 AM, on 4/29/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\An... Read more

A:No programs on desktop or in folders, but all visible in add/remove programs

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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I am facing a problem with my windows XP Professional SP2 machine.

When I click on the 'Start' -> Programs, nothing gets displayed the programs list to be diplayed is showing empty.

But, every thing else works fine. When I go to any programs installation folder in 'Program Files\xxx' directory and run the application, everything works fine.

I tried to use the tip mentioned here....


But, that is also not working.....

Anyone faced similar problem....? Can you help me out

A:'Start' menu 'Programs' Empty programs list

welcome to tsf
try going to "last known good config" -- the menu is listed when you tap f8 on boot.
post back

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An example:

I open Firefox full-screen.

If I try to switch to Outlook, which is open and showing in the taskbar, it wont let me.

I am forced to minimize Firefox

Same thing happens when Outlook is full screen.

Windows 7 Home Premium 64 bit

Any suggestions?


A:Can't Switch Programs On Screen Via Programs Pinned to Taskbar

Please elaborate on "it won't let me." What happens exactly? Does the button react at all when you click on it?

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Issue abruptly started about 1 week ago. All programs I open freeze and sometimes crash. If I try to copy past, I'll get a "Not responding" from explorer.exe. The only program that works is Steam. I can't scan with Malwarebytes of Spybot as the programs crash. Sometimes I can surf the web for a few minutes before it all crashes again. Tried a system restore, that failed - said it could not restore.

Also startup and shutdown time has increased from about 1 minute each to about 3 minutes each minimum

Here is my DDS log - Attach is attached

DDS (Ver_2011-06-01.06) - NTFSAMD64
Internet Explorer: 8.0.7600.16385
Run by Zach at 18:57:01 on 2011-06-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6103.5117 [GMT -4:00]
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows�... Read more

A:Windows 7 Programs Mozilla/IE/Programs freezing crashing

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I'm trying to download Microsoft Home & Student 2010 onto my HP Laptop. It gets halfway through the installation & then says that it can't finish because it found another version of Microsoft already on my computer. I checked my computer, but it doesn't have any Microsoft listed as being installed on my computer. How can I uninstall it, if it's not listed under the installed programs list?!?!

A:Programs aren't showing up on the installed programs list...

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I have been having an issue with my self built system, not sure if it is hard drive, virus or software conflict.

1- A month ago I started experiencing slow start up and afterwards there would be system hangs and the HDD light would be on for a while before system response.
2- Last week started having black screen on start up then I would get the Windows start up screen for a split second then login screen comes up.
3- From Saturday I would have problems loading web pages. The page would load fully but there would be no functionality i.e cant click on links, videos wont play(have to reload the page for it to work), clicking on Google prediction links the browser hangs or crashes.
4- Today I have been getting Windows Explorer crashes when I open recycle bin.
5- Biggest problem though is programs are not showing in Programs list in the Control panel but all programs start up normally but.
6- Of late games have been also stuttering. Battlefield 4 mantle also stopped working now using DirectX and GTA 4 not loading textures.

Any help will be appreciated

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