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[SOLVED] Pleas help - Blue screen

Q: [SOLVED] Pleas help - Blue screen

Hello,
I reccently downloaded a realtek high def audio driver but after i booted i recieved a blue screen after windows xp screen.
0x0000007f (0x00000000 x4)
I am not sure if the problem is hardware or software. Also, i was wondering if their is a bios command to check my RAM.

RELEVANCY SCORE 200
Preferred Solution: [SOLVED] Pleas help - Blue screen

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: [SOLVED] Pleas help - Blue screen

The error message is due to hardware deffective it might be with memory, motherboard or CPU processor overheating due to overclocking. But to confirm where the problem.

First uninstall the audio driver and download the upgrade version of it. (If you had installed the upgraded audio driver than suggest you to use the "Roll back" options to use the pervious driver installed.)

2. Go to BIOS settings and run a memory diagnostic tool to find out is there any problem with your memory RAM.

3. Check the tempertaure of the CPU from BIOS Settings or download Hardware Monitor http://www.cpuid.com/download/hwmoni...onitor_116.zip
(HWMonitor is a hardware monitoring program that reads PC systems main health sensors : 1. voltages, 2. temperatures, 3. fans speed. )
Save the log file and post it.

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RELEVANCY SCORE 70

Hello 
 
I face a bluescreen problem when i play some games , i do all things delete all drivers and install them again 
 
this is the report of dump file  ; pleas help me 
 
you can see the dump file report on attached files

A:Blue Screen Problem Pleas help

Can you help me peals ?

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RELEVANCY SCORE 60

HP Computer
windows xp sp2
Its a neighbor of mine I help them take care of their computer all the time.

The problem is the screen freezing randomly, it might be in 3 min might be 5 or 10 or 25, it does it after it has been turned off for awhile or all night or when you have been on it for awhile or quite awhile. Point being its not heating up cause it does it when it has been off for hours them 3 or 4 min after it is turned on or sometime it might be 2 hours after you turn it on. I had a thread a couple of weeks ago about this same computer I came to the conclusion that it was the Powersupply, so I put in a brand new 400W powersupply and it ran great (no freeze ups for a few days then all of a sudden it started in again).

The mouse freezes so they can't do anything but shut it down at the tower so I gave them another usb mouse tonight and told them when it freezes to unplug there mouse and put the new usb mouse in and see it it works right away then it would be the mouse. I have great doubts about it being that but I am at witts end. I consider myself pretty good at fixing computers hardware and software problems but I am lost. I have no idea. I looked in the divice manager everything is ok, checked the events and nothing happening there. I know the computer is clean of viruses or spyware cause I keep it clean for them monthly.

Spybot
Spyblaster
ie-spyad
script defender
AVG 8.0
Windows defender

also ran malware bytes
everything is clean

Computer is about 7 years old... Read more

A:Solved: Windows XP SP2- Screen freezing-no pattern- but lots- Can someone help? Pleas

The first thing that comes to mind with older machines is overheating. They can accumulate a lot of dust (even in the cleanest places) and fans can get bogged down. Check all your air intakes and remove dust from the interior. Make sure that all fans are moving (including the one on the graphics card, if present).

While inside, check all your connectiuons and make sure the graphics card is firmly in its slot.

If that doesn't help, try a memory test:

MemScope (Floppy and CD images.)
Microsoft Memory Test (floppy or CD ISO image)
Memtest86

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

If you are running Vista and can boot up, go to Start > Search and type:

mdsched.exe

Choose to run a memory diagnostic on next boot. Or, you can boot from the DVD and run it from there.
 

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RELEVANCY SCORE 54.8

i attach SysnativeFileCollectionapp.zip 
 
but when i try to 
 
 paste perfmon /report into the CMD 
i see this message 
 
An error occured while attempting to generate the report.
 
The operator or administrator has refused the request.
 
 
 
 OS - Windows 8.1, 8, 7, Vista ?  Windows 8.1· x86 (32-bit) or x64 ? 64 · What was original installed OS on system? windows 8.1 · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? not original· Age of system (hardware) 1 year· Age of OS installation - have you re-installed the OS? 5 months· CPU Intel® core ™ I7-4870HQ Cpu 2.5 ghz· Video Card Nvidia Geforce GTX 980 M· MotherBoard - (if NOT a laptop)· Power Supply - brand & wattage (skip if laptop)· System Manufacturer MSI · Exact model number (if laptop, check label on bottom) GT72 2QE Dominator Pro· Laptop or Desktop? Laptop

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RELEVANCY SCORE 49.2

Hi.  I had to hard reset my laptop last night and ever since it won't boot. The screen is cracked so i use it on an external samsung tv screen. The screen is just black but you can see and move the mouse. I don't have a recovery disk. Im not positive which laptop it is. It just says 2000 on it.  It does have windows 10 but idk if it is 32 or 64 bit. Please help. I use it as a dvd And netflix player for my family. It's all we have to watch tv with. I don't know how to start it on safe mode. I am hitting ctrl f8 but nothing is happening.  No blinking lights or anything. It's connecting to wifi.Thanks. 

A:hp 2000 laptop black screen visible and mobile mouse. PLEAS...

Hi @miablack,  Welcome to the HP Forums! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide. Learn How to Post and More How Do I Find My Model Number or Product Number? I understand that you had to hard reset your notebook and now on restart you get a blank black screen.   As the display on the notebook is cracked and you are using an external. Here is a link to HP Notebook PCs - Computer Does Not Start (Windows 10). Should you need to do a recovery as you stated you do not have recovery disks, you will need to contact HP support  to obtain a recovery kit.Please contact HP support at Contact HP Support. Please let me know the outcome. Best of Luck!





Sparkles1

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RELEVANCY SCORE 48

I keep getting a pop up message that says: "speed up browsing by disabling add-ons"...but I'm confused as to which "add on's" I should disable, for there's three that show up when I click on the the disable add on's thingy...lol, which says to click on it to disable add on's, yet I havent disabled anything yet...because I dont want to accidently mess up anything by doing so...so I'm hoping someone here can help me, here all the add on that are there now, and the seconds they have on them: real networks download, and record(20 seconds)...adobe pdf link helper(3 seconds)...office document cache handler(2 seconds)...I know what looks obvious...yes...get rid of the add on that has the most seconds...but still...I wanna make sure to talk with experts before I make any move, especially if it could possibly mess up my laptop. So if u please, please help me here. Thanks.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-70, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 1789 Mb
Graphics Card: ATI Radeon 3100 Graphics, 256 Mb
Hard Drives: C: Total - 152524 MB, Free - 116249 MB;
Motherboard: ATI Corp., Ant3
Antivirus: avast! Antivirus, Updated and Enabled
I'm new here, so please forgive me if I put things in the wrong places...please.
 

A:Solved: Having trouble with add ons. Pleas help!!

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RELEVANCY SCORE 47.6

Ok below is my HJT Log, I have been trying to remove this thing for some time and it keeps coming back. Any help you could give me would just make my day. Thanks in advance.


Logfile of HijackThis v1.97.7
Scan saved at 3:11:55 AM, on 7/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Temp\Hi\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\Terry\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\Terry\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\Terry\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsof... Read more

A:[Solved] CWS Keeps Coming Back Pleas Help (HJT Log)

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RELEVANCY SCORE 47.6

I have already ran an ewido scan in safe mode
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:29:43 AM, 5/12/2006
+ Report-Checksum: 2966FFF7

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{9F95F736-0F62-4214-A4B4-CAA6738D4C07} -> Spyware.SaveNow : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control\CLSID -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control\CurVer -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\IeBHOs.Control.1 -> Spyware.E2G : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{AA4939C3-DECA-4A48-A454-97CD587C0EF5} -> Spyware.ISTBar : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{C285D18D-43A2-4AEF-83FB-BF280E660A97} -> Spyware.SaveNow : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{EEE4A2E5-9F56-432F-A6ED-F6F625B551E0} -> Dialer.Generic : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3643ABC2-21BF-46B9-B230-F247DB0C6FD6} -> Spyware.E2Give : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downlo... Read more

A:Solved: Pleas help with spy sheriff and c:\secure32

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RELEVANCY SCORE 47.6

Trying 2 sort my m8s lappy but its got loads of infections, ive included the hijackit log.

He had no antivirus or spyware proggies so ive put norton 2005, adaware and noadware on. Norton is showing infected files but not removing em.

Ne help much appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 11:53:05, on 14/02/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Quick... Read more

A:Solved: Can ne1 help me with this infected lappy pleas?

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RELEVANCY SCORE 47.2

Hello. When i use google to serch and then click a link, the browers goes to other serch sites instead of the requested site.

Here is my file, please advise. Thanks

Logfile of HijackThis v1.99.1
Scan saved at 12:46:06 PM, on 9/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Sierra Wireless Inc\Network Adapter Manager\Network Adapter Manager.exe
C:\WINDOWS\System32\00THotkey.exe
C:\quickenw\QAGENT.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LMPDPSRV.EXE
C:\Program Files\Messenger\msmsgs.exe
... Read more

A:Solved: Pleas look at my HJT file, brower is jacked

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RELEVANCY SCORE 46.8

Hi,

i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.

issue seems to be similar to:
http://forums.techguy.org/windows-nt-2000-xp/868562-solved-windows-xp-pro-startup.html
http://forums.techguy.org/windows-nt-2000-xp/868463-startup-problem.html
but recommended solutions didn't help so far.

symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this

what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen

boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse

test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive

could you please help me to find solution to this issue
thank you in advance
krajicek
 

A:Solved: blank blue screen with mouse arrow after xp splash screen

Hi krajicek, u having a same problem as me.

Btw.. yours is laptop or desktop?
If laptop wat brand are u using..Mine are FUJITSU laptop and i still
can't get it work.
I boot from the WinXP CD and it still can't recovery as well and i try
safe mode aslo can't work too..
 

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RELEVANCY SCORE 46.8

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was securevista.net, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

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RELEVANCY SCORE 46.8

Hello everyone,

I would like to say thank you for taking yor time and looking at my problem. It seems I have a worm downloaded onto my laptop.

Can anyone please help get rid of it?
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:14:43 PM, on 8/15/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
C:\P... Read more

A:Solved: I have this file on my computer: jar_cache48776. Need help with removal pleas

Why are you trying to get rid of it? It saves you redownloading Java content that you use often. If you want the file to be smaller, change the cache settings in Control Panel > Java.
 

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RELEVANCY SCORE 46.8

I've been trying to print from my computer and it tells me there's a problem with the spooler. I've tried restarting it and the printer and I've tried restarting the spooler manually through CMD prompt with "net start spooler" and still nothing. If anyone can help, I would be eternally grateful!

A:[SOLVED] I try to print and my computer says there's an issue with the spooler, PLEAS

Hi, have you been able to print before and this just started to happen? Have you changed anything or downloaded any new programs recently?

What exactly is the full error message you receive?

Go to start search and type, cmd, right click on the returned cmd.exe and select "run as administrator" at the prompt type:-


Code:
reg query "HKLM\SYSTEM\CurrentControlSet\Services\Spooler" /s > 0 & notepad 0
(press enter)

next type:-


Code:
systeminfo > 1 & notepad 1
(press enter)

Please post both notepad outcomes here.

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RELEVANCY SCORE 46.4

Hello everyone. I'm new the the forums here (as in just registered), but I need some help please. Basically after attempting to open firefox today (as I have probably over 20 times a day for the last year at least), I received a blue screen of death, and now my computer seems to be shot. I know how difficult it is to diagnose something without being able to see it, so I made a short little 4 min video of me trying to turn it on and what it does. Hopefully this has happened to at least someone before.

Blue Screen of Death - YouTube

A:[SOLVED] BSOD help. Blank screen after BIOS pop up and blue screen while trying to re

Hi,

From the video you provided (which is great, by the way)... your system is failing to POST. Essentially if the system detects that a device or component is failing to provide the accurate information, which ensures that it would then be safe to run, the system will not POST.

From the looks of it, your hard drive or memory appears to be the issue which is the issue in most of the cases like this as you're BSOD'ing right after loading the Windows disc and after it loads the files necessary for the install.

My current advice:

1. Clear / reset the CMOS and try booting up and or loading the disc again.

2. If possible using another system, possibly a laptop... etc, download and run Memtest86+ -

Memtest86+:


Quote:




Download Memtest86+ here:





Quote:





http://www.memtest.org/

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns ... Read more

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RELEVANCY SCORE 46.4

Hello,

I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?
 

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

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RELEVANCY SCORE 46

This is what someone else wrote in another topic: http://forums.techguy.org/windows-vista/741250-windows-warning-message-win32-adware.html

"I booted my computer up today, and saw my background wasn't available anymore. Then I see the message, "Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer". It says that Win32/Adware.Virtumonde and Win32/PrivacyRemover.M64 are on my computer."

I had the exact same problem but i followed the instructions that someone posted in that topic, these were the instructions posted by "drdrew1469":

"I just got through fixing this (I hope). What it did here was change the background and set the screensaver to the sysinternals bluescreen screensaver (which you may be seeing) while at the same time setting policies in the registry to disable the two aforementioned tabs in the Display properties window.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System \NoDispBackgroundPage and [same]\NoDispScrSvrPage (they are both set to 1. Delete both entries.

Then check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run for any funky alphanumeric filenames (I'm pretty sure it's just a random string anyway so posting the string probably won't help you much). Delete these keys and the associated file(s). (Doesn't hurt to check msconfig either, but I found nothing there)."

I thought that it had bee... Read more

A:Solved: Blue Screen of Death as screen saver

I removed two files on my harddrive, lphc1gbj0ecft.exe and lphc1gbj0ecft.scr, and now the bluescreen-screensaver is gone!
 

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RELEVANCY SCORE 46

Hi,

After doing a fresh install of windows xp home on my friend's HP laptop, she took it away and has been happily using it for the last week.

(Reason for fresh install was suspected infection)

Now, it starts and almost gets to the logon, but a two second blue screen with the message:-

"Begining dump of physical memory. Physical dump complete. Contact your system administer or technical support for further assistance"

It then reboots back to the safe mode options screen and will not boot into any of them.

She says it hasn't had a knock or fall, but the only time I've seen a message like that before was when it was due to a hardware issue?

Any advice?
 

A:Solved: Blue screen before login screen-hdd dead??

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RELEVANCY SCORE 46

Hello: Today I received a blue screen stop error message. I was using my AOL software at the time it occurred. This is the second time it happened; the first time was about a month ago. Last time I upgraded the driver for my video card, and I thought that had taken care of it. I don't remember for sure, but I was probably using my AOL software when it happened last time also.

The message today included this information:

Technical Information:
*** STOP: 0x0000008E (0x0000001, 0xAFCAE925, oxA714438c, 0x00000000)
*** watchdog.sys - Address AFCAE925 base at AFCAE000, DateStamp 480254ab

The message from a month ago was slightly different. It included the following information:

Technical Information:
***STOP: 0x0000008E (0xE0000001, 0xB3ED1925, 0xA379D320, 0x00000000)
***watchdog.sys - Address B3ED1925 base at B3ED1000, DateStamp 480254ab

I restarted the computer without incident.

I'd appreciate any advice; thanks.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 9500 GT, 1024 Mb
Hard Drives: C: Total - 472772 MB, Free - 305508 MB; F: Total - 476937 MB, Free - 432155 MB;
Motherboard: Dell Inc. , 0X8582, , ..CN7082155U50BD.
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: blue screen STOP error screen

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RELEVANCY SCORE 45.2

Hi
My brother has a Sony Vaio FW21L laptop with Windows Vista Home Premium 32bit installed. Yesterday when he turned it on after the welcome screen appeared he got a blue screen of death. He says he hasn't installed any new devices or software and he ran a virus scan which revealed no problems. He tried a system restore to the day before and also entered safe mode but the problem persists.

Can anyone tell me how this can be solved?
Thanks
 

A:Solved: Blue screen of death after welcome screen

Problems that persist in Safe Mode and after System Restore's are usually hardware ones. But I'd also try a restore to a few days further back before the problem.

If the problem remains, start by checking the memory.

In Vista you can do this by running mdsched.exe

On reboot when the scanner appears, press F1 and run the extended tests.

I don't think it will show any non Microsoft drivers, but --

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.

This might point us to a non Microsoft driver causing the error, if one exists for it.
 

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RELEVANCY SCORE 45.2

Today i went on my comp in the morning turned it off came back and went to turn it on and it got all the way to the boot screen took forever at that screen then just flased a blue screen i did not install any new hardware or software. I am able to boot into safe mode so im not shure what is causing this. my system:
windows xp pro sp2
1gb ddr2 800 pc6400
gigabyte GA-M57SLI-S4 mobo
Nvidia geforce 6600 512mb
AMD X2 6000
Need any new info ask

so far i did a virus scan and tried restoring the system and that didnt help so in a min im guna unplug things i dont need on the system and see if that helps. Here is part of the code:
0x100e0001 (0x86ce4030, 0x85657e70, 0x00000000 one more code thats not on the pic,)
 

A:Solved: Blue Screen After Boot Screen

never mind guys it was the CD drive thanks anyway.
 

Read other 2 answers
RELEVANCY SCORE 44.8

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

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RELEVANCY SCORE 44

Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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RELEVANCY SCORE 43.6

i was having windows 8.1 ,64X , and use to get a blue screen saying Video_ts error and asking to restart.. i thought maybe my graphics card drivers are not compatible with win 8.1 so got windows 7,64x and getting a problem again displaying a blue screen and showing dumping physical memory. later on after restarting it manually i got the colors getting too dark.... my motherboard doesnt have any display adapter port so i have used graphic card mounted on motherboard to give display output port. is this a problem with software or hardware???
i am using amd octa core processor and nvidia gforce graphic card and motherboard of gigabyte
 

A:Solved: Blue Screen

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RELEVANCY SCORE 43.6

Does any one know if the BLUE Microsoft warning about having to shut down is a hardware problem and means the PC is going to die, or is it just a conflict with software, I down loaded super anti spy ware, it found or supposedly found ad ware, one hour later up popped the blue screen, off went the PC, I removed the program and all is well, I am not to worried as i am used to reinstalling O/S systems, but this PC is four years old and i am wondering if it may be near the end, I am about to install vista on a separate partition as i bought this cheap but it may as well stay in the sealed box if there is any doubt about this PC as it would waste that DVD as i could not install it a second time on another one, Does the famous blue screen of death have any instructions on it or is it just blue alone, In other words are there two types, thanks. P/S the vista i have bought is a OEM disk and i believe that i cannot use this a second time if the PC it is installed on packs up is this true ?, thanks again.
 

A:Solved: blue screen

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RELEVANCY SCORE 43.6

Hi
After a clean install of Windows 7 and whilst installing Kaspersky internet security, I have got the blue screen.
It will not restart normally or in safe mode and system repair cant fix it.
Any advice and help would be much appreciated.
 

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RELEVANCY SCORE 43.6

just got a blue sceen don't now were to start hope you guys can help, it just happen all of a sudden the
text went away to fast and my computer restarted, I got in to windows ok and a message poped up with
details of the blue screen it said this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88001E36741
BCP3: FFFFF880098287F8
BCP4: FFFFF88009828050
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\061314-25490-01.dmp
C:\Users\jeffery\AppData\Local\Temp\WER-682566-0.sysdata.xml
pc info
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) X4 750K Quad Core Processor, AMD64 Family 21 Model 16 Stepping 1
Processor Count: 4
RAM: 4046 Mb
Graphics Card: AMD Radeon HD 7700 Series, 1024 Mb
Hard Drives: C: Total - 76216 MB, Free - 16893 MB;
Motherboard: MSI, FM2-A75MA-E35 (MS-7721)
Antivirus: Avira Desktop, Not Updated
 

A:Solved: blue screen help

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RELEVANCY SCORE 43.6

Hello,

I recently tried turning on my monitor and it wouldn't turn on. After restarting the computer, the monitor now has a blue tinge over everything: the startup screen is blue, the choose the operating system you want is blue, everything looks like I'm looking at it through blue cellophane.

Here are the specs of my computer, although I think it is a monitor problem:
OS: XP Professional
System model: Dell DM061
BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.2.1
Processor: Intel Core 2 4300 @ 1.80 GHz
Memory: 1022 RAM

Under the display tab, it says I have a Radeon X1300/X1550 Series graphics card, Monitor: Plug and Play Monitor, but it says ViewSonic at the front of my monitor and at the back it says ViewSonic VX2235wm, Model Number: VS11349

Thank you!
 

A:Solved: Screen has too much blue

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RELEVANCY SCORE 43.6

A friend's computer has crashed - coming up with only a blue screen and the following error message:

STOP; C0000218 Registry file failure The registry cannot load the hive file System root\system 32\config\default or its log or alternate It is corrupt, absent or not writable

Beginning dump of physical memory - Physical memory dump complete

Contact your system administrator or tecnical support group for further assistance

Can this be fixed? Or does she have to wipe everything out and start over?
 

A:Solved: Blue screen

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RELEVANCY SCORE 43.6

Hello somebody can help me

My laptop has gone into blue screen when I am running IE 9 (i tried 3 times)

specs :
- Win 7 x64
- Intel(R) Core (TM) i3-2350M

Mini dump
http://www.mediafire.com/?bllym445opt4wb1
 

A:Solved: I get a blue screen when using Ie 9

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RELEVANCY SCORE 43.6

I get the following error message on a blue screen when i try do a windows repair:

The problem seems to be caused by the following file: ntfs.sys

PAGE_FAULT_IN_NONPAGED_AREA

Technical Info:

ntfs.sys - adress F70B1FFD base at F7073000, datestamp 41107eea

if anybody know;s how to solve this problem please help

thank you

A:[SOLVED] Blue Screen

run
chkdsk /r

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RELEVANCY SCORE 43.6

The dmp files have been provided. Please help me sort this out.
This same blue screen happend twice:

111712-6645-01.dmp 17/11/2012 21:35:24 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff880`0672c14e fffff880`05795188 fffff880`057949e0 RTKVHD64.sys RTKVHD64.sys+32914e x64 RTKVHD64.sys+32914e C:\Windows\Minidump\111712-6645-01.dmp 4 15 7601 266,288

A:[SOLVED] blue screen.

ok, commissar here.
follow these instructions while i get the ball rolling on analysis...
http://www.techsupportforum.com/foru...ta-452654.html

Read other 11 answers
RELEVANCY SCORE 43.6

Hello,

I have a Gateway laptop computer running Windows Vista Home Premium on it. I am having some trouble with the computer freezing up and when attempting to run an AVG Antivirus full scan, I receive a blue screen with the following error message:

A problem has been detected and windows has been shut down to prevent damage to your computer.

KERNEL_DATA_INPAGE_ERROR

Technical Information:

***STOP: 0x0000007A (0xC05A0700, 0xC000000E, 0x1028A8C0, 0xB40E000C)

I was going to attempt a backup and restore on this computer, but when I attempt to try either, the system freezes without completing the task and I am forced to shut the system down.

I hope that this is something that can be fixed. I appreciate the assistance from the professionals at techsupportforum.com and thank you for the help.

A:[SOLVED] Blue Screen

I'm no professional , but this is what i've found. You might give it a try - i would

Warning: Microsoft does not recommend interrupting the CHKDSK process. Microsoft does not guarantee the integrity of the disk if the CHKDSK program is interrupted. For safety you can back up your data before using the check disk command.
Use the check disk commands as follows:
1. Click Start.
2. In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'.
3. Type at the command prompt CHKDSK /P and press ENTER to scan the disk.
4. Then type CHKDSK C: /F /R and press ENTER to repair corrupt sectors, if there are any.

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RELEVANCY SCORE 43.6

blue screen message driver irql not less or equal with ndis
please help
 

A:Solved: blue screen

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RELEVANCY SCORE 43.6

I've been getting a blue screen on my laptop the past couple of days and I don't know why. I get this screen:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

At the bottom of the screen under Technical it has this:

Stop: 0X000000D1 (0X00080014, 0X00000002, 0X00000000, 0XB9DEB7D5

NDIS: SYS - Address B9DEB7D5 base at B9DC8000, DATESTAMP41107EC3

heres a hjt log

Logfile of HijackThis v1.99.1
Scan saved at 12:40:19 AM, on 5/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
C:\WINDOWS\system32\acs.exe
C:\Program Files\Lavasoft\Ad-Aware Pro\aawservice.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg... Read more

A:Solved: Blue Screen

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RELEVANCY SCORE 43.6

I have a computer that wont boot up, the following message appears after hitting the power button to turn it on.
A problem has been detected and windows has been shut down to prevent damage to your computer.
Unmountable_boot_volume
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue disable or remove any newly installed hardware or software.
Disable BIOS memory options such as cacheing or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then safe mode.
Technical information:
***stop:0x000000ed (ox81df3d98,0xc0000032,0x00000000,0x00000000)

Ive tried safe mode to no avail, its an HP compaq/small form factor. 40GB HD,512mb RAM, 2.6Mhz processor.
Ive also tried recovery console,which wouldnt run (from CD), no new hardware has been installed.
 

A:Solved: Blue screen on XP

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RELEVANCY SCORE 43.6

Recently I have been having a bluescreen come up while I'm playing games. It doesn't occur unless I'm playing games. I can be online and have no problem. I recently re-installed is Morrowind. I played it for 2 or so weeks and got occasional freeze-ups and blue screen. I thought Morrowind had a history of being problematic so I would just reboot reload and continue play. Now the other day I played starcraft and got a blue screen while playing that. After many attempts I am unable to play it for more than 20 minutes or so and bang..bluescreen. I don't remember ever getting a bluescreen before in starcraft, and never normally get it.

I've tried everything I know to fix this. Sound and video drivers are updated. Still no change. When I get a bluescreen it says" if driver is identified in the stop message disable driver". And run memory check for faulty memory. I don't know how to do that. And I don't see any error message like that. These numbers are at the bottom of the bluescreen.

0X0000000A, 0XFFFFFFF4, 0X00000009, 0X00000000, 0X804DA915

Computer is an ASUS A7N8X
AMD Athlon 2700+ MMX 2.2gig
512 DDR RAM
Vid: Radeon 9800 Pro 128 meg
Sound Creative Audigy 2 ZS

System has ran fine for 4 or more years.

Please help, Thanks
 

A:Solved: Blue screen help please

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RELEVANCY SCORE 43.6

Hello. Upon startup the blue screen of death is displayed and an error message:
A problem has been detected snd Windows has been shut down to prevent damage to your computer.
PFN_LIST_CORRUPT
Technical Information Stop 0X0000004E

My system is as follows:
Dell Latitude D630
XP Pro sp3

I have not installed any new hardware or software.

Thank you for your help and time.
 

A:Solved: Blue screen

Hello mmariecys...

Just posting this for reference:

http://gdgt.com/dell/latitude/d630/specs/

Looks like you may have faulty memory as mentioned here. Good idea to read this:

http://www.faultwire.com/solutions-fatal_error/PFN-LIST-CORRUPT-0x0000004E-*1093.html

Do you have an installation copy of Windows XP Pro or a recovery disk and partition?

The ideal situation would be for you to have a boot disk that you could use to check your RAM memory. I don't know the Tech Support Guy policy on which boot disks are good to use, so I cannot specifically mention one here. Hopefully someone will come along with an idea for you, so that you can test your memory...
 

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RELEVANCY SCORE 43.6

I bought this laptop about 6 months back. Apart from a few malware issues, it has performed perfectly fine so far. But today for the first time ever, the screen suddenly turned blue, and it displayed an error message. The message contained a lot of things, and it read something like:

Driver IRQL Not Less or Equal

Stop: 0x000000D1

netio.sys - address FFFF88001E106FD base at FFFFF88001E00000, DateStamp 5034f6a0

Collecting Data for Crash Dump

There was a lot of other things before, after and in between, which I couldn't record.
I'm running an HP Laptop, Windows 7 (64-bit).
What might have caused this? Is this something serious? If so, What should I do about it? If not, how can I prevent this from happening in the future?

I'd really appreciate any help. Thanks again guys.
P.S - I say "again" because I cannot count the number of times this community has helped me. Love you guys.
 

A:Solved: Blue Screen

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RELEVANCY SCORE 43.6

Picture :
I've gotten this BSOD twice !

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002EEB480
BCP3: FFFFF8800A7D5FF0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\100712-34289-01.dmp
C:\Users\Name Censor\AppData\Local\Temp\WER-77688-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt​
 

A:Solved: Blue Screen help!

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RELEVANCY SCORE 43.6

Hello,

I've gotten a Blue Screen of Death while my pc was only downloading.

I've included the .xml (devided in 2 parts) to describe the problem.

Hope this helps and someone can help me.

Thx.

THE .XML
Code:
<?xml version="1.0" encoding="Unicode" ?>
- <SYSTEMINFO>
- <SYSTEM>
<OSNAME>Windows 7 Ultimate Professional</OSNAME>
<OSVER>6.1.7600 0.0</OSVER>
<OSLANGUAGE>2067</OSLANGUAGE>
<ARCHITECTURE>9</ARCHITECTURE>
<PRODUCTTYPE>1</PRODUCTTYPE>
</SYSTEM>
<MEMORYDIAGNOSTIC />
- <DEVICES>
- <DEVICE>
<DESCRIPTION>Algemene schaduwkopie van volume</DESCRIPTION>
<HARDWAREID>STORAGE\VolumeSnapshot</HARDWAREID>
</DEVICE>
- <DEVICE>
<DESCRIPTION>Programmeerbare interruptcontroller</DESCRIPTION>
<HARDWAREID>ACPI\PNP0000</HARDWAREID>
</DEVICE>
- <DEVICE>
<DESCRIPTION>ATI Radeon HD 4800 Series</DESCRIPTION>
<HARDWAREID>PCI\VEN_1002&DEV_9460&SUBSYS_030E1043&REV_00</HARDWAREID>
<SERVICE>amdkmdap</SERVICE>
<DRIVER>atikmpag.sys</DRIVER>
</DEVICE>
- <DEVICE>
<DESCRIPTION>Algemene schaduwkopie van volume</DESCRIPTION>
<HARDWAREID>STORAGE\VolumeSnapshot</HARDWAREID>
</DEVICE>
- <DEVICE>
<DESC... Read more

A:[SOLVED] Blue Screen

PART 2 of the .XML


Code:
Windows?</PRODUCTNAME>
<GROUP>System Bus Extender</GROUP>
</DRIVER>
- <DRIVER>
<FILENAME>pcouffin.sys</FILENAME>
<FILESIZE>82048</FILESIZE>
<CREATIONDATE>11-18-2009 05:12:33</CREATIONDATE>
<VERSION>1.36.0.0</VERSION>
<MANUFACTURER>VSO Software</MANUFACTURER>
<PRODUCTNAME>Patin couffin engine</PRODUCTNAME>
</DRIVER>
- <DRIVER>
<FILENAME>pcw.sys</FILENAME>
<FILESIZE>50768</FILESIZE>
<CREATIONDATE>07-13-2009 23:19:30</CREATIONDATE>
<VERSION>6.1.7600.16385</VERSION>
<MANUFACTURER>Microsoft Corporation</MANUFACTURER>
<PRODUCTNAME>Microsoft? Windows? Operating System</PRODUCTNAME>
<GROUP>Base</GROUP>
</DRIVER>
- <DRIVER>
<FILENAME>peauth.sys</FILENAME>
<FILESIZE>651264</FILESIZE>
<CREATIONDATE>07-13-2009 23:51:01</CREATIONDATE>
<VERSION>6.1.7600.16385</VERSION>
<MANUFACTURER>Microsoft Corporation</MANUFACTURER>
<PRODUCTNAME>Microsoft? Windows? Operating System</PRODUCTNAME>
</DRIVER>
- <DRIVER>
<FILENAME>raspptp.sys</FILENAME>
<FILESIZE>111616</FILESIZE>
<CREATIONDATE>07-14-2009 00:10:19</CREATIONDATE>
<VERSION&g... Read more

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RELEVANCY SCORE 43.6

My colleague is running win 2000 and he has the blue screen of death as you call it (had before but not with xp thankfully) isn't there a restore program standard with 2000 so that he can find that in safe mode and go back to another date?
If not, what should I tell him to do in safe mode? I can fix my pc but I am only an intermediate at this . If I have to I willl go pick up a super slow 2000 that I have access to so I can see where to send him but hoping you can tell me what to do first ?
ps we both work at home and he is holding up my job on his side and too far away for me to travel
 

A:Solved: HELP me PLEASE! BLUE SCREEN!

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RELEVANCY SCORE 43.6

operating system
toshiba
intel core i3
windows 7 home premium sp1
4gb ram
2.4ghz dual core processor

I downloaded a program to burn dvd's called "ConvertXToDVD 4"..it burns fine,but as soon as it is done finalizing,my computer blue screens and shuts down and reboots.this has done this twice now and it only happens when i use this program,and it only happens after it finalizes.
Is this program compatible with windows 7? Is there any known issues with this program that im not aware of? Should i try uninstalling and reinstall?
this is a fresh copy of windows 7.It is all updated and virus free.
Is their any other alternative to "convertxtodvd"?
I really like this program but it doesnt like my computer
hopefully there is something else out there.
 

A:Solved: blue screen :(

Uninstall it and give this a try

http://www.imgburn.com/

Click on Downloads at top of page to get link for download.
 

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RELEVANCY SCORE 43.6

Hello I have a bootup and shutdown problem which began after downloading kaspersky. I finally managed to install SS with the kav technology without crashing and getting the blue screen. I had to reformat first, and had the same problem after because of KAV on my PC being part of SS security suite; I am installed now, but the program does the blue screen to me at times, and today I crashed again until I disabled startup of program in settings, so may delete. In addition, once I installed my new XP it would not allow me to not partition the hard drive, mine is 200GB, so now I noticed something new; If I right click onto C:\ in the menu options now is an option " format " which was not on my XP system before. Is this because of having to select the partition option during installing XPHOME? I also noticed urshuta.exe in tasks and wonder if it is responsible for bootup and shutdown problems. I have no shutdown screen now, as well. Help!! phantompa
feel free to contact me.
[email protected]
http://www.myspace.com/phantomportangel
thanks a bunch!!

A:[SOLVED] blue screen

Sorry for interrupting your thread, but there is a sticky at the top of the section that gives guidelines on what to include in your post for this section. Its called "Please read before posting" The threads are highlighted in bold red letters. If other stickies apply please read those too.
Regards.

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RELEVANCY SCORE 43.6

i've always heard that the "blue screen of death" was something to be very afraid of. well, in the last 2 months, it has come up at least 5 or 6 times. WHAT EXACTLY IS IT? should i be worried??
i'm running windows 7 using firefox browser & norton 360 security. i run regular scans, but nothing ever shows up. my device manager shows no flags anywhere. i don't think i'm savvy enough to find out on my own what the problem actually is. it happens for no particular reason or activity. i'm usually just reading something when it goes blank & blue.
can somebody please answer me in language i can understand? i can follow direction if i need to do anything technical, altho i have no idea what i should be looking at on my own.
thanks!
 

A:Solved: blue screen ~ what does it mean?

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RELEVANCY SCORE 43.6

i been getting a blue screen every time i play this game Rome total war. The game keeps freezing and fading in and out...then it just freeze so bad it blue screens. it restarts itself and give me this >...
>''windows has recovered from an unexpected shutdown'' then this below..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8003909170
BCP2: FFFFF8800663BCB0
BCP3: 0000000000000000
BCP4: 000000000000000C
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

here is my specs

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU 450 @ 2.20GHz, Intel64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2012 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset (Microsoft Corporation - WDDM 1.1), 782 Mb
Hard Drives: C: Total - 292885 MB, Free - 16352 MB; F: Total - 12317 MB, Free - 5180 MB;
Motherboard: Dell Inc., 018D1Y
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

dump info in attachments
 

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