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Battery 2: A battery error has occurred. The battery cannot be charged. Replace the battery.

Q: Battery 2: A battery error has occurred. The battery cannot be charged. Replace the battery.

Hello, Laptop: Lenovo ThinkPad T470 UltrabookType: 20HD I usually do not have my laptop's battery installed when it is plugged with the AC adapter as I use it mainly at home. But today, while I was out, I inserted it (while the laptop was off) and I received the following error message: "Battery 2: A battery error has occurred. The battery cannot be charged. Replace the battery." I've had this laptop for only a year, and everything is up to date. I only take out and put in the battery when the laptop is turned off. According to the battery percentage, it's stuck at 49% and says it's not charging. 49% Not ChargingBattery 1: 100% and fully chargedBattery 2: 0% and not charging I tried checking the battery in Lenovo Vantage, but it just keeps showing the loading animation, but with no info. Does this really mean the battery needs to be replaced (already)? Could it be a software issue? Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Battery 2: A battery error has occurred. The battery cannot be charged. Replace the battery.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 156

Hello,
I have a SATELLITE P50-A-144, and a few time to know have this problem.
In the beginning i think that the battery is dead because the icon from battery level was always in 0%, but i tray it without the charger and the battery have juice for a few hours.
Any one with the same problem any help?
Thanks

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RELEVANCY SCORE 149.2

Hi there,

I'm having dell inspiron 3521 laptop. My battery is 4 cell (40WAh) and recently it was permanently failed. So, i decided to replace it with new one. The question is if i replace my 4 cell battery with 6 cell battery, will it leads to any problems? Can some one please help me to resolve this.
Thanks in advance.

A:What will happen when i replace my dell 40WAh battery with 60WAh battery for Inspiron 3521?

As long as the battery is otherwise compatible -- and you realize it will increase the weight AND the size of the notebook (while the 4-cell likely fits entirely inside the system, the 6-cell will protrude from the back of the system), you will be fine.  There's also a big reason (safety among them) why OEM batteries cost more than third-party knockoff units, if that's a consideration.

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RELEVANCY SCORE 148.4

My laptop is Inspiron 14R (N4010) and the exsiting 48Whr battery is drain very quickly. So I would like to replace new once.I find 90Whr as url below compatible with mine. But I just wonder, Can 90 AC adapter use with 90Whr battery?
90Whr Batteryaccessories.us.dell.com/.../productdetail.aspx
90W AC adapteraccessories.us.dell.com/.../productdetail.aspx

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RELEVANCY SCORE 148

Battery 1 : No battery has been detected. Reinstall or recharge the battery to solve the issue.  That's what I'm constantly getting while using the laptop. The message has been appearing since two weeks or so and I don't know what to do. Battery 1 is not detected by the laptop when I insert the battery number 2:  But if I remove battery number 2, battery number 1 works properly.  I tried to hard reset the battery, uninstall the battery drivers and restart the laptop, last but not least update all the updatable, but nothing has solved the issue. 

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RELEVANCY SCORE 146.8

Hello, first all the facts: Model: Pavilion TS 11Year bought: 2013product Number: E2V68EA#ABDBattery test result: primary battery failed - replace (42)Error code: 0GF2MR - 6MW8H9 - XD7WXF - C0A503 The problem: I have noticed the very first time the battery did not fully charge up to 100% app. 1 1/2 years ago. Then it always stayed at about 75%. I made several battery tests, yet everything seemed to be fine. Two days ago, I noticed the battery was down to 7% - not charging even though it should be. I run some battery tests again and the error stated above suddenly came up. The HP battery test via the support center sated everything was okay, yet as I googled the primary battery failed message, I kind of got alarmed.  There is no warranty left and the touchscreen had to be disabled a couple of months ago, because it was not working properly as well. I hope for advises - does it actually make sense to try to repair it? Can this problem be repaired - as far as I understand, the primary battery means changing the removable battery won't help at all? Best wishes,Kristina 

A:battery test: primary battery failed - replace (42)

Hi,Replacing the main removable battery with a new battery preferably HP genuine battery is the solution to this.Manual: Page 27http://h10032.www1.hp.com/ctg/Manual/c03823315You need3-cell, 36-Wh, 3.20-Ah, Li-ion battery�, HP part number 729892-001�http://www.ebay.com/itm/281748237458?_mwBanner=1RegardsVisruth

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RELEVANCY SCORE 146.4

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

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RELEVANCY SCORE 145.2

Hi,
I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

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RELEVANCY SCORE 144.4

I use the Dell Inspiron 15r 3537 model laptop and i want to replace the battery. It cuurently works with a 4 Cell battery but I want to replace it with a 6 cell  battery. Is it possible to do so ?

A:Can i replace a 4cell battery with 6 cell battery?

It looks like it is possible - however, realize that the 6-cell battery is larger than the 4-cell and will not fit entirely inside the system  -it will extend beyond the rear of the system (along with adding weight, of course).

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RELEVANCY SCORE 143.6

Hello everyone! Not sure if this is an issue but it's surely annoying to know, that battery N1 drains at 5% and the other stays at 100%. Is it possible for a mixed discharge between both batteries ?After all the LIFE of the first battery (while using battery only power) is shortened a lot! Is there any option in LENOVO VANTIGE that I am no aware of ?I looked everywhere and i can't find anything.. Bios latest update 1.30 Thank you very much!

A:T470s BATTERY 1 drains to 5%, BATTERY 2 stays at 100% (BATTERY PRIORITY)

Sorry  but see below post.  Basically you cant set discharge order.  The laptop checks battery wear and bases discharge order on that.  Many people including myself have asked for a BIOS switch or at least an option on discharge order but nothing has happened so far and I dont think its going to happen either.  I do not speak for Lenovo..
 
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T470-power-bridge-wired-battery-discharg...

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RELEVANCY SCORE 143.6

Hey, I really need help. I'm having problems with my laptop. It's a dell inspiron 7559 and was bought around January. Recently I have seen that the battery has no longer been as hot as it used to be when I first started using it. Along with the sleeve on the tip of the screen power adapter (below the part where the adapter lights up) has started to come off, exposing the wires. The battery has continually dropped down its percentage rate ever since I bought it, and it won't go back up. It is currently at 0% battery life and it says when you highlight over the battery icon ( plugged in, not charging). It also happens to show the BIO setup when I start the computer and shows that the batteries wattage and type cannot be determined. In the BIOS setup, the ac adapter type is unknown. The battery has not been through any harsh conditions along with the laptop. I have tried removing the battery, starting up the computer with the ac adapter (which is 130 watts), then adding the battery back, and ac adapter, then turning it on, but it had no effects. If I remove my ac adapter while my computer is on ,it instantly turns off. If someone can support me with this issue, it would be gladly appreciated. Thanks.

A:Laptop battery not charging, battery not identified, 0% battery life

It sounds likely the charge circuit on the mainboard is damaged.  Contact Dell to have the mainboard replaced under warranty.

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RELEVANCY SCORE 143.6

Hi guys. I have a T470 and after the latest Windows update I encountered a battery naming issue. Before the update batteries had proper order and were named accordingly: battery 1, battery 2, no surprises here. But after the update I noticed the order has changed to battery 0, battery 1 (attached pic below) Yeah yeah, I understand arrays start at zero but what is that? I was just wondering is it just me or you guys have the same situation going on with your batteries? Is there a way to change the order back to "normal"? .


























battery_issue.JPG ?20 KB

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RELEVANCY SCORE 138.8

Hello, I want to upgrade my laptop's battery with more cells. currently it has 4 cell lithium battery but I want to upgrade it. Is there any other battery supported in p210tx in 15 series ?

A:I want to replace my battery and I am thinking about battery...

Hi, Unfortunately only one option    (18) 4-cell, 41 WHr, 2.8A H Li-ion battery part number 756743-001 You can use part number to buy from HP Part Store or from online such as Amazon or eBay Regards.

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RELEVANCY SCORE 137.2

After a round of Windows updates, I went to turn on my laptop and recieved the "Primary internal battery (601)" error.  After this screen, however, Windows would not load.  I have tried taking the battery out and 'draining the charge',  and starting up the computer plugged directly to AC with no battery.  Windows still does not load.  The start-up test in the diagnostics menu said the battery needed calibration, however when I go to run the battery test, it gets to "waiting for battery to charge" and exits out of the test without giving me any results at all.  Currently when turning on the computer I no longer get the "primary internal battery" error, it just goes directly to a black screen with blinking cursor.  Any help is appreciated, I'm completely at a loss here!

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RELEVANCY SCORE 136.4

my battery was giving 1.5 hour power backup from last 4 months... then last month it decreased to 1 hour...from couple of days it decreased to 1/5 hour(with error 'Consider replacing new battery') and yesterday i was using on battery power... and battery had 34% power remaining.. suddenly battery indicating light turns orange and pc shutdown... after that.. my pc is not charging battery... and if i run pc on battery.. it work 10 to 15 minutes ( with orange light.. and on task bar.. battery icon giving error "No battery is detected" ) and then shut down.

today i run laptop on battery power and open setup..and there was error "No battery installed" in battery info...

what happened.. can anyone tell me????

i forgot to tell you that... according to battery's LEDs.... my battery is healthy enough.. but now only 1 led is working...

A:My laptop running on BATTERY and giving error 'No battery detected'

Your battery has failed and must be replaced. They're only good for three or four years. Happens to all laptops.

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RELEVANCY SCORE 136.4

Hello,  I recently bought a replacement battery for my T530, upgrading from the 6-cell to the 9-cell version. While I did not buy it from Lenovo, I bought it on ebay, the seller had very high ratings, and as far as I could tell it is genuine. It worked wonderfully for a few weeks, however yesterday upon boot-up I received the "Battery is not supported by this system and will not charge" error.  I don't understand how it could possibly be a counterfeit battery if it's worked fine up until now. I would really appreciate any ideas! Thanks!

A:70++ Battery for T530 suddenly generates "Battery not supported" error

This just started on my T530 running Wins 10 64b as well, and my system is installed in a Docking Station.  I've been using this battery since 2013 and it is charged 90+%.  I also get the message when removed from the dock.  I then changed the battery to another one used since 2014, same result both in and out of dock.  Both batteries bought from Lenovo.  Don't mind having to hit ESC to boot, but concerned that it won't charge after being discharged when being used w/o dock or adapter.  Please help!

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RELEVANCY SCORE 136.4

Hi, my original Lenovo, Japan cell, 9-cell battery shows these data in linux upower utility:- 86% of designed capacity- 63% chargedIt was holding my computer 2-3 hours normally. Computer is bazar refurbished, probably new piece, never used, stored in a warehouse in a big company. Now X200 battery led started to blink orange, and batterry gives no power, voltage measured 0.02V. I tried also charging via X200 dock only, nothing happens. So I suspect this is internal battery electronics causing this. I have three 65W chargers, 2 docks. I found a video of some guy overriding internal electronics by short voltage pulse to the output terminal, but I don't want to dissasemble the battery. Questions:1. How can a utility in linux tell charge data, when battery is measured ~0V? Is there any background communication and data is taken from some system bus?2. Is there any power cycle limiting, how to get these data?3. Battery showed good health periodically during usage, even now @ 86% of designed capacity, this seems like early cutoff?4. What exactly does that orange led mean, how to get additional data?5. Why should a battery with good health, not over discharged, stop working? Thanks to everybody. 

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RELEVANCY SCORE 135.2

I have brand new lenovo Yoga 15. From the first start up I am getting this error message: Battery Not Detected I don't know what is going on but this is a new machine right? Anyway, the laptop is connected 24/7 to AC, yesterday I needed to unplug it and after 5 minutes the system turned off. After turning it on I got this error screened: Critical low-battery error The thing is after I turned it on for the second time everything was great. The battery said that it's 100% charged. But after another 5 minutes or something the battery turned off again - WTH? Does the laptop's battery is broken and I need to give it for the guarantee?

A:Yoga 15 - Battery Not Detected - Critical low-battery error

Hi TomHG Which is the full model number of your machine? What I would try to do first is try to update the BIOS of your computer and the power related drivers just in case.But the message that is showing the problem on the BIOS (before Windows boot) it is not nice. I would try tp update the drivers with the following tools- Windows Update- Lenovo System Update- Install Lenovo Settings and Lenovo Companion.- Check on Lenovo Support site the driver for your model. If after updating the BIOS and power drivers of your computer the problem remains there, I will recommend to contact the Lenovo Support Center. If you are still under warranty Lenovo should fix it by replacing any part. Regards

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RELEVANCY SCORE 135.2

Hello,  On my X1 20QF000RUS I already put a message saying that the computer tended to shutdown for no reason.  Now I sometimes have an error message saying : Battery not detected (and battery storage being aleatory), yet, the computer is right now on battery and it works. Even though it still shuts down for no apparent reason sometimes What do you suggest?   

A:Error message saying Battery Not Detected, still working on battery

Make sure you have the latest BIOS and power management driver.
 
Then, if it isn't fixed and you have a normal warranty, call support.  In U.S, it's 1-800-426-7378

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RELEVANCY SCORE 132.8

Hello,As the title says I have a strange problem ? I get error 0190 (Critical low-battery error) where at the same time my battery is full on my brand new ThinkPad Edge E531. Of course I already searched for threads with similar issue and I found this one: http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/X1-0190-critical-low-battery-error-but-battery... . It appears that my case is quite identical with the one of user ?gilsont?. I have noticed that whenever I leave my laptop shut down for a longer period of time with almost full battery, it displays error 0190 on next start up followed by a beep sound and shut down. You may ask ?Why are you asking us? You already have the problem ? the battery?. Well the problem is not that simple. I already returned the laptop (on 3rd day after I got it) to the store where I bought it and respectively they sent it to their tech service. After few days I was informed that they couldn?t find anything wrong with it or its battery. I instructed them how they may reproduce the error but again without any result ? still nothing. Now I am in a bit confusing situation, I can?t prove that there is something faulty with this machine. I am not aware of the circumstances needed to trigger this error. My question is ? could it be a single case, maybe the battery wasn?t fully activated at that time or something like dirt on the battery connector interfered? I really don?t know what to do.Note: I encountered the problem 2 times... Read more

A:"0190: Critical low-battery error" while battery f...

Just got a call: After numerous tests they've encountered the problem. It seems that it happens in highly specific circumstances. Marked this as solved and sorry about double posting I really didn't expect it.

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RELEVANCY SCORE 132.8

sir my battery is not chargeing battery internally 600 error is showing while turn on the computer













Solved!

View Solution.

A:sir my battery is not chargeing battery internally 600 error...

Hello @prasad534,  This means that the battery is about to die or dead already and should be replaced soon. Please read this document : https://support.hp.com/in-en/document/c01443470   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee    

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RELEVANCY SCORE 125.6

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

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RELEVANCY SCORE 125.6

Hi ! I need help to determine if I just plug in the samsung evo850 drive with oxdygx cable, onto the motherboard, with the UEFI-bios ask me to initialize the evo850 dirve?  If yes, after format the evo850 as GPT, will the bios manage the 512g pcie ssd as C drive (with windows 10 in it) and evo850 as D drive (data disk)?  
Another question is whether hdd password can be managed by the uefi-bio just like the legacy bios?
Also whether a similiar hdd password can be used on 512 pcie ssd?  

A:newly purchase xps15-9550 pcie 512g ssd 84 wh battery - try to add evo 850 on to the hdd slot, take out the 84 wh battery

The initialization takes place under WIndows - NOT in setup.  UEFI will detect the drive, but you must use the disc manager to partition and format it.

Hopefully you realize you'll need to replace that 84 W-H battery with a 56 W-H unit (the drive needs the space occupied by the extra cells in the larger battery).
Your existing C drive will be unaltered - if you have no other drives attached, the new drive should show up as D>
You should be able to set a password on both drives -- that said, they're not of much security (they can be removed and once that's done, the data is open for access).  Effectively if you have a need for security, drive encryption (bitlocker if you have 10 Pro) is a much, much, much better idea.
Also be advised:  the hard drive password ties the drive to the system.  If for some reason the mainboard gets damaged, the data will not be accessible without the intervention of a data recovery/password removal service, so backups - of both drives -- are ESSENTIAL.

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RELEVANCY SCORE 125.6

Hi there!  Since the battery life of 320S is less than stellar, I tried to find ways of enhancing it beyond the beaten paths. When examining which batteries are compatible to mine, I noticed that besides three two-cell types (7.2V),- 5B10M49825- 5B10M49823- 5B10M49822 (this is the one the laptop came with)three three-cell units (11.4V ) were offered as possible replacements. These are:- 5B10M49826- 5B10M49824- 5B10M49821 My question is:What effect does the change of the battery voltage has on the battery life? Has anybody tried this change and what were the results?I think this strongly depends on how the onboard voltage is generated: A very primitive voltage regulator would simply turn the excess voltage into heat and would have no effect on the battery life.A more sophisticated regulator would detect the incoming voltage and could (the conservation of power applies) turn additional voltage (e.g. 11.4V) into additional current at a lower voltage (e.g. 7.4V), yielding a longer battery life. Can Lenovo say how the onboard voltage regulators will react to an aleviated input voltage ? can the battery life be extended this way?Has anybody already tried this conversion and if so, what was the result? Best regards and thanks in advance,Matthias

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RELEVANCY SCORE 125.6

The main problem is that is dangerous and toxic and the battery are indeed defective.
I had other brand of notebook (more than 2) ask me for battery change for free after 5 years from acquiring the pc and completely out of the normal warranty.
Why Dell doesn't mind about their notebook users at all?
Why  they cannot change a battery also if i'm willing to pay some money ( for a service that as been done from other brands and have to be done FOR FREE as it is a product defect )
My notebook status:
The dell post replay is here (Japanese):

A:XPS 13 9350 battery swollen and apparently Dell Japanese support cannot fix it, because have no battery in their inventory

Hi celery,
We are sorry to know our Japanese support couldn't help you.Please help us with the service tag of the system you are facing issue with, and pictures of the swollen battery, if you have any so that we can check and try helping you accordingly.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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RELEVANCY SCORE 125.6

Hi,
I have a Dell M5510 precision laptop for business.  Around January 2017, 7 months after owning this laptop the track pad started to come loose. At first I didnt know why, it was very minor, then each month it started to come off more and more. Around 2-3 months ago I stopped being able to use some of the functionality of the trackpad. I finally took the laptop apart to find out the battery had expanded and was causing this issue.  I purchased a M5510 with every upgrade (xeon, 4k, larger battery etc) and figured I would not have any issues as I use this for work. Has anyone else had similar issues on the M5510 Precision series?
It looks like the battery is very swollen in multiple cells and the trackpad looks like its about to blow right off the laptop.  
I'm also not sure how safe it is to use this laptop for business travel now that it looks like the cells are expanding and lithium ion explodes.

A:Dell M5510 battery breaking my trackpad and looks like its ready to explode (4gvgh battery)

So first thing is stop using the computer.  If the cells are expanding that could cause a safety issue.  I would call Dell ASAP and have them replace the battery which is obviously defective.

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RELEVANCY SCORE 125.6

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 125.6

Hello,
I've been looking around for a battery extender for an adapter with output 6.7A, 19.5Volts -- 130Watts.
No luck so far, as most of the items I found had max 5A output.
Does anyone know of a solution to carrying extra juice on the go for the inspiron 7559? Any advice would be greatly appreciated.

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RELEVANCY SCORE 125.6

Hoping this problem will be noticed by more people, the original post on this issue came from:https://forums.lenovo.com/t5/Linux-Discussion/T470-Linux-Power-Bridge-wrong-discharge-order/td-p/365...https://www.reddit.com/r/thinkpad/comments/63odjr/t470_battery_order_question_internal_discharges/ Brief description: same problem with OS including Win 10, Ubuntu 16.04, Gentoo etc. The internal battery always gets discharged first regardless its remaining power, which is generally harmless but seems not so good for the internal battery life. With my own T470 machine, updated with the latest 1.29 BIOS, this problem remains. According to searching results online, this little bug came with early versions of X's and T' including T460. PS: this issue had been successfully fixed with T460 via BIOS update 1.26, hoping it would be fixed with T470 sooner or later. Best regards. 

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RELEVANCY SCORE 125.6

The battery light on my Latitude 7370 started to flash in orange and the laptop is not using the battery. It does not start when the AC is not plugged, and shuts down immediately after the AC is unplugged. However, the Dell online diagnostic test for battery passes it as working OK (the test for motherboards also passes). In BIOS, I can see the battery as 100% charged; however it also says "Health: Communication Error". A week ago the battery still had enough charge for up to 5 hours of office work. I have tried to unplug the battery, start the laptop without it, and then plug the battery back. I have also tried unplugging and plugging back the CMOS battery. Neither of these helped at all. I have been using the laptop with WD15. The behavior persists on 2 different WD15 units as well as on the default AC charger.

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RELEVANCY SCORE 125.6

I have an XPS 9550 6th Gen running Windows 10 (Just over 1 year, out of warranty).
The issue is when the charge plug is plugged in and hovering over the battery icon it says that battery is charging.  However the battery is not charging but discharging until the laptop switches off.  The only way for the battery to charge again is to deplete the battery until the laptop is unresponsive when the power button is pushed to switch lap top on.  Once there is no residual power in the battery it will start charging again to 100% after which the cycle repeats, discharge.
Things I have tried.
Latest Bios update - no change
Another A/C charger - worked ok for a few days
Replaced battery - no change
Bios settings - reset to default (info related to battery and A/C charge reports all good)
F12 - Dell diagnostics, reports all good
When Battery is disconnected the laptop works normally
The laptop charge socket seems tight and secure
I have searched the internet exhaustively but have not found this same issue reported.  The only feasible way I can use the laptop is to disconnect the battery.
Can anyone suggest anything?
I would also like to disable the battery instead of having to open it up to disconnect, is this possible?
Any help would be much appreciated, thanks 
Andrew

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RELEVANCY SCORE 125.6

Hi,
On my NB10t-A-101 the old battery from 2014 got tired and I bought a replacement unit. But with this new battery (and the mains adaptor plugged in) only the left light indicator is flashing red in approx. 5 second intervals, no further action is possible.

When I take the battery out, the machine will boot up happily with only the 19V mains supply. When I then plug in the battery into the live system, the left red light starts flashing ever 5 seconds, the machine will run but not start charging. After shut-down with the new battery in, it will also not boot up again.

My questions: is the battery faulty (brand new, manufactured 2018) or could it be that the system is faulty in the computer itself which activates the battery charging process?

Is there a way to test the battery to see it's ok?

Many thanks in advance for every helpful advice!

Wilf

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RELEVANCY SCORE 125.6

Hello all today ive just got my new IdeaPad 520 I5 8250U + MX150 + 8GB DDR4 + 1 TB HDD And ive put it windows 10 and started exploring it.The game i have tested till now is Mafia 2 and i  have reached 58 degrees GPU and 69-70 CPU I also used XTU and lowered the voltage with 0.085mv on 0.100mV it crashesh so i left it 0.85mV .But i noticed while i play the fan is barely getting the heat out and wanted to ask how can i increase the fan speed and eventually can i undervolt the mx150    https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-Energy-Management-Where-is-my-Du... WIll this work for me to increase fan speed ? 

A:Improving Lenovo IdeaPad 520 15IKB Battery /drastic battery drain

I am having also one other issue i just chared it to 99% and played 7-8 minutes Mafia 2 at Full HD and low settings and the battery was set to maximum baterry life but it drained to 75% for this 7-8 minutes ? is this normal ? 

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RELEVANCY SCORE 125.6

Hi everyone, Title says it all, I know this topic of discharging internal battery first has been brought up a lot, and that the reason behind it is this: The T470s are designed to drain the battery with least wear first so as to degrade both batteries equally and prolong the laptop's overall battery life. However, as I'm using a new 61++ battery, clearly somethig is going wrong somewhere as the year old internal battery cannot be in better condition than the brand new external.https://gyazo.com/6c12f3f40514599d04d852a8589189ab Any ideas? Thanks!

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RELEVANCY SCORE 125.6

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

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RELEVANCY SCORE 125.6

Hello everyone,
I have been having a problem with my laptop recently. A few weeks ago my laptop turned off, and wouldn't turn back on. I did some googling, and found suggestions to remove the memory, SSD, and CMOS battery, wait, then put them  back in and try again. When I did that, it didn't work the first few power button presses, but then it turned on. It has been consistent like that. I have the battery out, and on AC only, when I remove AC and CMOS battery, then plug the AC back in, the laptop will boot after hitting the power button a few times.

Any suggestions?

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RELEVANCY SCORE 125.6

The battery status toggles between not charging, not used, and unauthorized battery after it was calibrated using one key. Before that, the battery was working perfectly, lasting close to 5 hours. Now the laptop shuts off when unplugged and the battery status is constantly changing. I've had this laptop for approximately a year now and it was unused and left in an unopened box for the first 8 months. 

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RELEVANCY SCORE 125.6

Hello.  I would be grateful if someone can help me with solving the following battery issue.
My XPS13 9343 (with Windows 10, 2015 model) recently stopped charging when connected.  I have conducted BIOS test, stress test, system test, battery test recommended on Dell forum, but could not find any issues.
Then ran device manager and checked & updated drivers, tested for virus, scanned the system, but could not detect any issues.
Lights on AC adopter is on (static) , and the front light under the touch pad turn on white briefly when connected then turn off immediately when plugged in (when disconnected, orange light comes on).
It seems charging is disabled...I might have touched keys without realizing (I checked whether there were hot key to enable/disable charging, but could not find one).
Since it is an ultrabook, and the battery has no issues, I have not opened the back to take out the battery.
I brew into the connecting hole, but it did not solve the issue.
Please help!

A:XPS 9343 (2015) battery not charging - no issues with battery or AC adopter when tested

Dear ejn63,
Thank you very much for the quick reply.
I just did F2 at powerup and found the adapter was displayed as 'Unknown.'
I would order the new AC adapter today and see how it goes.
Will report when solved.
Thank you again.

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RELEVANCY SCORE 125.6

As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

A:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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RELEVANCY SCORE 125.6

hello, Ive had the yoga 900s for over a year, and in the last few weeks, suddenly my battery is acting out. I can charge to 100% and it works fine until around 20% when it suddenly shuts off with no warning. I concect the charger, and turn it on - the battery gauge always states 0%.  why did this start happening - is ther something I can do, or do I need to get it to a lenovo center? thanks,Nir

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RELEVANCY SCORE 125.6

Hi: I bought Yoga C930 on Jan 2019. It showed 12 hours maximum when I first open it. I updated battery firmware last night. After updated, the battery 90% showed 3 hours remaining. What happens with a new firmware? Regards,Dhatchai

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RELEVANCY SCORE 125.6

Just received a new Dell battery for my laptop.  The battery icon starts out at 100% and time remaining at about 3. 5 hours left, then within 1 minute the time remaining levels off to about 2 hours left.  The battery showing time remaining is jumping up and down.  I am only using the computer for the internet.  No CD or DVD or gaming.  At best I get 1.5 hours out of a charge.  Is this normal?  Or did Dell send me a bad battery?

Sincerely,

Lou

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RELEVANCY SCORE 125.6

Hello, Lenovo Community, I recently tried updating my battery's firmware. It was going smoothly for about one minute until my charger disconnected and my laptop's battery died and will not charge. My charger has a long history of automatically disconnecting (two blinking lights, one white and one orange) so I cannot power my laptop through the charger itself. I really don't want to get the port checked, so I am looking to see if there are any other ideas from the community.  Here is what's happening:-My charger disconnects everytime I try to boot now (used to disconnect before loading Windows 10)-My battery is disconnected from the system (electronically, not physically probably)-I really cannot power on the system.  Thank you, Lenovo Community!

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RELEVANCY SCORE 125.6

Despite the manufacturer's claim of 7 hours battery life on my Lenovo Ideapad 320S-14IKB - 81BN (S/N: MP1CHQTJ), I only get around 3-4 hours. This is with light usage, Reddit, a little bit of youtube etc. CPU usage was mostly around 0-5% the entire time. This was with the max CPU state in power settings reduced from 100% to 85%. However, I do have the screen at 100% brightness. As a different test, I tried doing (almost) nothing (apart from keeping the screen bright), and got 6 hours out of the battery. Is there a simple solution to increase this? It's only a 30 Wh battery (2 cell). Maybe in the future, a 60 Wh (4 cell?) one will come out for this model?

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RELEVANCY SCORE 125.6

This started a few day ago and so far as per now i charge it almost every after 2hours but with 45% still remaining on battery.

A:My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

Hi,
Thank you for writing to us!
Kindly boot the system into BIOS and check the battery health and Ac Adapter.
Also private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 125.2

I'm having problems with my 910 yoga. He's been carrying it for more than two days and it's only 44%. Unlike the other posts, where yoga is connected and does not carry my charges very slowly. Also when I remove the power cable the battery drains very fast.
1) I already updated the BIOS
2) I already unplugged and reinstalled the battery drives
I do not know what else to do.

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