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Tecra A11-1EG - cannot access BIOS after setting supervisor password

Q: Tecra A11-1EG - cannot access BIOS after setting supervisor password

Hello, I wonder if anyone can help ?

We have just started to put a supervisor password onto our Tecra A11 laptops so our pupils cannot set passwords on the hard drive etc.

To get into the BIOS and set a BIOS password, we press F2 as the machine starts.
We then go into the security option, then supervisor password.
Having entered the password we want to use twice, we press F10 to save etc.

The machine starts ok and goes in to windows without a hitch.

The problem we have now is that we cannot get back into the bios at all.
As the machine starts we press the F2 key as before but unlike previously the screen just remains blank and the 'Toshiba leading Innovation >>>' screen no longer appears.

If we keep our finger on the F" key or keep pressing it the laptop just restarts without ever getting to the BIOS screen where I assume we will get asked for the supervisor password we set earlier?

Is there another key we should be pressing as the laptop starts ?

I should add we have added a supervisor password for the BIOS security screen on three of our laptops and all three have the same issue.

Thanks

Steve

RELEVANCY SCORE 200
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A: Tecra A11-1EG - cannot access BIOS after setting supervisor password

I think this should be useful for you:
http://aps2.toshiba-tro.de/kb0/TSB0B032D0000R01.htm

In some cases you need to press the "INS" key while Toshiba logo appears.

Then a prompt for the Supervisor Password would appear and if the password is certified then the BIOS could be entered by pressing the "F2" key.

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RELEVANCY SCORE 94

In the Thinkpad BIOS, is there any way to access the pre-boot environment with only the supervisor password if a HDD password is also set? I note that at least on my machine (X1 Carbon 5th Gen), with both a supervisor password and a hard disk1 user password set (I have set different passwords for each), I am always prompted first for the HDD password to enter any pre-boot environment, including:BIOS (pressing F1 at Lenovo screen)the boot order menu (pressing F12 at Lenovo screen)the boot options menu (pressing enter at Lenovo screen)However, for any of these functions, I am not accessing the disk drive and not booting into the drive, but rather trying to access only the pre-boot environment in the BIOS. So why does the system ask for the HDD password? I can see a scenario where perhaps one needs to boot via USB for troubleshooting, or the HDD password is forgotten or some other issue where only the BIOS needs to be entered and not the disk drive.  Is there perhaps a certain key press at the HDD password prompt to switch to a "BIOS only" mode? (I tried the various function keys at the disk drive password prompt, but it didn't do anything) Thanks in advance for any assistance!

A:Possible to access BIOS with only Supervisor Password?

If the HDD PW is forgotton the only way to get in is to pull out the drive

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RELEVANCY SCORE 89.6

When trying to choose (with F12) a different boot device than 1st harddrive (e.g. CD/DVD, USB-Stick, SD-Card), the system starts only form the built in harddisk. When trying to enter the BIOS (with ESC followed by F1) one can see just a very small selection just of the 1st BIOS page.

All further details (e.g. Boot Priority/Sequence) are not accessible. There is NOT set a User password and/or a HDD password.
When pressing the INS key before switching on the notebook, it asks for a supervisor Password. Someone has obviously set it and I don't have it. With the normal Toshiba Utilities (e.g. "Assist") it's not possible to remove it, also the LPT-Port connector or the Boot diskette (1st 5 Bytes of 2nd sector modified) doesn't help.

What can resolve this problem.

Thank you

A:Supervisor Password with Tecra S3

Did you tried F2 key when powering up your tecra? This my default BIOS setup menu key

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RELEVANCY SCORE 87.6

Hi there,

Last week i bought a new Tecra Z50-A-16D and i set a supervisor password. Now i can't access the bios, because i can't unlock it.
What is the key to unlock or to remove the supervisor password? I've read in the user guide and google it, but didn't find anything. In Password utility i can set only a user password, but not supervisor.

Thanks in advance!

A:Tecra Z50-A-16D unlock/remove supervisor password

Originally Posted by theater


Hi there,

Last week i bought a new Tecra Z50-A-16D and i set a supervisor password. Now i can't access the bios, because i can't unlock it.
What is the key to unlock or to remove the supervisor password? I've read in the user guide and google it, but didn't find anything. In Password utility i can set only a user password, but not supervisor.

Thanks in advance!



I too have e same issue, I know what I has set it to I just do not know how to remove/disable supervisor? I am using the Satellite Pro R50-B-12P and I have 10 of them with Supervisor set using the same password.

Kind Regards
Kye

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RELEVANCY SCORE 80.4

Look, I know this has been asked a number of times in the past, but I have been tasked with re-re-confiming so please bear with me. Is there a utility we can use to automate the setting of a new BIOS supervisor password (for the first time) on ThinkPads in:a 64-bit version of Windows (be it Windows 7 or Windows 10 etc.)? ORa 32-bit version of Windows (be it Windows 7 or Windows 10 etc.)? ORa 64-bit version of WinPE? ORa 32-bit version of WinPE?For organizations with an appreciable number of assets (I'd say anything above 200), a manual process is just not going to cut it.  We may not be an 80k asset shop, but touching well over 1k assets is just not feasible.  Dell & HP have solutions for this, so the 'malware scare' canned response is insufficient.

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RELEVANCY SCORE 80.4

Look, I know this has been asked a number of times in the past, but I have been tasked with re-re-confiming so please bear with me. Is there a utility we can use to automate the setting of a new BIOS supervisor password (for the first time) on ThinkCentres in:a 64-bit version of Windows (be it Windows 7 or Windows 10 etc.)? ORa 32-bit version of Windows (be it Windows 7 or Windows 10 etc.)? ORa 64-bit version of WinPE? ORa 32-bit version of WinPE?For organizations with an appreciable number of assets (I'd say anything above 200), a manual process is just not going to cut it.  We may not be an 80k asset shop, but touching well over 1k assets is just not feasible.  Dell & HP have solutions for this, so the 'malware scare' canned response is insufficient.

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RELEVANCY SCORE 79.6

Hello, Problem 1:I've set the supervisor password some time ago on my T450s. I think I used the special character "!" which was accepted at that time, but I'm not sure anymore today. Now after severeal BIOS updates the "!" only leads to a beep of the system and I also tried all of my standard-passwords without "!" , but without success. Problem 2:Now I've tried to roll back to older BIOS versions to try if one of these accepts the "!". But every version I tried leads to a "secure flash authentication failed"-error after the reboot of the laptop to actually flash the BIOS. The following link says its the Rollback Prevention Enabled, but I checked in BIOS and it's clearly disabled.https://support.lenovo.com/sg/de/solutions/ht117858 Now I have no idea how to proceed. Has anyone seen that the BIOS has accepted special characters like "!"?Are there other T450s which are not able to rollback to older BIOS versions with the above mentioned error? Technical Infos:- Model: ThinkPad T450s 20BW-S03E00 (the one with Intel graphics only and a core i5-5200)- BIOS: 1.29(JBET65WW) Thanks in advance!  Best regards,Linus123

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RELEVANCY SCORE 78

I just reinstalled XP into an ex lease Lenovo Thinkcentre M57 [6072 ] & trying to actvate Enhanced Security & need a password .Is there a defult p/word for a M57 ?
Ozi

A:Bios supervisor password

Ozi,

While I have not used that exact model, most BIOS passwords can be cleared by opening the case and removing the CMOS battery for a few seconds. It looks just like a big watch battery on the motherboard. Good luck!

-Kenny

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RELEVANCY SCORE 78

Hi, I didn't really find the answer I was looking for so here I go: I bought thinkpad yoga 460 that was previously in demopool(nbwn.de). After using it for 4 months I noticed that it has a BIOS supervisor password set and I couldn't get in BIOS. I sent it back, but none of the passwords they usually set worked nor did the one that was given by the previous customer. I definitely haven't set a password of my own, nor could anyone have done it while I have been in possesion of the laptop.  The interesting thing is that when trying to enter BIOS, it asks for fingerprint first which is mine interestingly, although I set one only in windows and after that it asks for the supervisor password. So is it possible that I have unknowingly set the password for BIOS through windows?

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RELEVANCY SCORE 77.2

When I boot into bios via esc and F1, it wont let me go to any other pages, says the supervisor password is registered but doesn't prompt you to enter a supervisor password to make any changes. I have upgraded the bios version to 2.0 but that hasn't made any difference. I need to change the boot order but can't get into it to change it.

Does anyone have any ideas? How I can force it to ask me for the supervisor password? Or let me go onto the other pages?

Thanks

A:Supervisor password and BIOS settings

Which laptop model do you have?

Tell us the PSxxxx-xxxxxx number found on the Base Sticker.

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RELEVANCY SCORE 77.2

Please, help me guys i have one big problem.Half year ago i set bios supervisor password because of my roommates.Now when i want to delete the password i can't Only ask for pass when i want to go on bios setup...Bad is that i can't do anything in my bios and i can't remove my password.Nothing! I removed batery from my laptop motherboard and nothing happens MSi GX660 btw...Is there any type of software to remove password?
Sorry for my bad english...Thanks in advance

A:Can't remove bios supervisor password, please HELP ME!

  
Quote: Originally Posted by Strahinja


Please, help me guys i have one big problem.Half year ago i set bios supervisor password because of my roommates.Now when i want to delete the password i can't Only ask for pass when i want to go on bios setup...Bad is that i can't do anything in my bios and i can't remove my password.Nothing! I removed batery from my laptop motherboard and nothing happens MSi GX660 btw...Is there any type of software to remove password?
Sorry for my bad english...Thanks in advance


Does this help;

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RELEVANCY SCORE 77.2

I recently acquired a Lenovo W530, however on startup it is asking for a password to move forward. I got this password from my supplier, however when I go into the BIOS to turn off the password protection, it says 'Can't remove when Supervisor Password is set' - meanwhile the Supervisor password change option is greyed out. Is the password I have only the Power On password, with a separate Supervisor password that I don't have? Is there any way to remove the Supervisor password if you don't have it (other than replacing the motherboard)?

A:Supervisor Password greyed out in BIOS

Power on PW and Supervisor PW are different from each other, you can open your computer using power on PW but not on the other. I suggest you to contact the manufacturer directly and most of the time they can deactivate that PW on their end.

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RELEVANCY SCORE 77.2

Hi

I am wanting to send out either a tool or a script that will check all the desktops and laptops in my clients organization for a BIOS Supervisor password. They are all Lenovo Thinkcentres or Thinkpads running XP Pro. I think this is possible as i have IBM Standard Asset Manager installed on my Thinkpad and it scans for a Power On password and a Hard Drive password. I'm having trouble finding anything on this as every search i have done brings back info on cracking the passwords! There isn't even that much info about IBM Standard Asset Manager. Any help would be appreciated.

Thanks in advance

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RELEVANCY SCORE 77.2

Hello there, I set my supervisor password long time ago, I still can use my laptop with hard drive password , but now I want to remove the hard drive password. I can not access BIOS to remove the hard drive password.So,Is there any solution? I still have time on my waranty.... Thanks 

A:I forget BIOS Supervisor Password

There is no solution to a lost supervisor password other than replacing the motherboard.  As far as the HDD password, it is encrypted in the BIOS but the encryption algorithm is the same on most models of a similar age.  (You don't say what model you have.)  If you have another machine or anything T400 or newer with an ultrabay, you can remove the password there

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RELEVANCY SCORE 77.2

In the BIOS I set the password for supervisor and user but it is not getting activated. I do not know whether anybody has disabled it permanently. how to get it activated. Is there any command in the c prompt I should give. Earlier it was working.

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RELEVANCY SCORE 77.2

Is there a simple way to remove or reset the supervisor password in BIOS?

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RELEVANCY SCORE 77.2

Hello all,

I'm in a bit of a bind. I'm working on a computer that needs the boot order changed, so I can install an OS upgrade (2000 to XP Pro) and I can't get into the BIOS without the supervisor password. The individual who had/worked on the computer before has long gone, so that option is out. The default stuff won't work (admin, exec, password...and so on). I seem to remember that you can dislodge the battery, or switch the jumpers (although different motherboards might have different stuff), but It's been several years since I've had this problem and I can't remember the solution.

Any and all help would be appreciated.
 

A:BIOS lockout...need supervisor password

Not quite sure that'll be crackable. It'll depend on the mobo.
 

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RELEVANCY SCORE 77.2

Hi, I found a script who update the BIOS password:***************************************************** '' Update Administrator Password'On Error Resume NextDim colItemsIf WScript.Arguments.Count <> 3 Then    WScript.Echo "SetAdminPassword.vbs [oldpassword] [newpassword] [encoding]"    WScript.QuitEnd IfstrRequest = "pap,"+WScript.Arguments(0)+"," + WScript.Arguments(1) + "," +WScript.Arguments(2)+";"strComputer = "LOCALHOST"     ' Change as needed.Set objWMIService = GetObject("WinMgmts:" _    &"{ImpersonationLevel=Impersonate}!\\" & strComputer & "\root\wmi")Set colItems = objWMIService.ExecQuery("Select * from Lenovo_SetBiosPassword")strReturn = "error"For Each objItem in colItems    ObjItem.SetBiosPassword strRequest, strReturnNextWScript.Echo strRequestWScript.Echo " SetBiosPassword: "+ strReturn'' Update Administrator Password'On Error Resume NextDim colItemsIf WScript.Arguments.Count <> 3 Then    WScript.Echo "SetAdminPassword.vbs [oldpassword] [newpassword] [encoding]"    WScript.QuitEnd IfstrRequest = "pap,"+WScript.Arguments(0)+"," + WScript.Arguments(1) + "," +WScript.Arguments(2)+";"strComputer = "LOCALHOST"     ' Change as needed.Set objWMIService = GetObject("WinMgmts:" _    &"{ImpersonationLevel=Impersonate}!\\" & strComputer & "\root\wmi")Set colItems = objWMIService.ExecQuery("Select * from Lenovo_SetBiosPassword")strReturn =... Read more

A:Do you have a vb script to set a new BIOS Supervisor Password?

It is not possible to set a password with the WMI interface when a password does not already exist.  This is for security reasons.  Otherwise it would be possible to have malware which runs in Windows, sets passwords that you don't know, and locks you out of your system. It can be done in DOS.  Some customers boot a DOS disk as part of their unboxing procedure to set a known password.  Then they can change it by WMI later (if they want to).  Some large customers order their systems from the Lenovo factory with a known password installed, talk to your account manager if you fall into that category.

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RELEVANCY SCORE 77.2

Hello,I've recently bought a used Lenovo ThinkPad L440 and it has a supervisor password which prevents me to modify anything on the BIOS. Is there a legal and easy way to clear it since the former owner doesn't know the password either? Thanks.

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RELEVANCY SCORE 76.4

I recently changed my BIOS password (aka supervisor password) on my ThinkPad T400 and I did not write it down. I do remember that the character limit for this password was short (maybe 6,7,or 8 characters long). If I knew the (default?) character limit or length I could rule out dozens of other passwords in my memory and gain access to my computer that much sooner. Ive read every manual and users guide for my laptop and there is no other method readily available, no bypass solution so it is imperative that I remember what I set.. Thanks for your time.
 

A:Supervisor(BIOS) password for Lenovo T400...

rillo31957 said:


so it is imperative that I remember what I setClick to expand...

Indeed it is. That's the only solution so there's nothing that we can do as we don't assist with password issues as per the site rules.

As a result I'm closing this thread.
 

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RELEVANCY SCORE 75.6

After 3 times of wrong attempt it displays system disabled and a code69743633

A:I wanna reset my power on password. .and access bios setting...

Try: 76621215

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RELEVANCY SCORE 74.8

 I bought this laptop from a used-laptop store and I only bought it because the BIOS where accessible and ready to use. I set virtualization to on and everything was great, even before I left the store. I also have a friend who loves his Lenovo T430. I told him about the problem and he said to just give Lenovo a call and they will know what to do. Of course there is no phone number I could find except sales, so I am hoping I can find a fix here. A little while ago I updated my T430 to BIOS Revision 2.7, and without my knowledge, in the process the update set a new BIOS Supervisor Password and it decided to disable virtualization extensions. Does anyone know how to fix this?Thank you.

A:T430 BIOS Update gave the laptop a Supervisor password

A BIOS update cannot create a BIOS password.  There is no backdoor password and no way to reset.

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RELEVANCY SCORE 74

Have a Satellite PRO S300 (PSSB0A-06500T) which is BSOD-ing with Stop 7B and I want to get into the full part of the BIOS so I can reset boot order to enable me to re-install Win XP.

Esc - F1 just gets me into the restricted part of Page 1 of the ACPI BIOS set-up. I know the Supervisor password! So how do I get to a password prompt that will allow me into both pages of the BIOS set-up.

I have tried F12 on boot to attempt to get into the boot options on the Toshiba splash screen, but that does not work.

A:Sat S300 - How to get Supervisor Password Prompt to Enter Full BIOS Setup?

I think you hold down a button during power on. Try holding the "INS" key to get the supervisor password prompt to appear.

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RELEVANCY SCORE 74

Hi,

yesterday i set the bios/supervisor password.

When i now turn on the notebook, i can see the Toshiba - Leading innovations screen and then it goes dark and won't boot any further.

The harddisk / fan / graphics card etc is working - but i don't see anything nor do i get some kind of prompt or shell or whatsoever.

I tried all those "Press, ESC, Press F2, Press F1, Press INS" stuff, nothing worked out.
I removed the battery for several mins while pressing the power button, nothing.

Maybe somebody has some kind of clue whats wrong with this maschine....

A:Portege R830-1EE: Supervisor / Bios password - No Boot or login prompt

Hi

Did you use some high ASCII character like ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ? etc in your BIOS / Supervisor password?

In the past the usage of such characters prevented the notebook from booting up.
In such case you had to contact the service partner in order to solve this problem.

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RELEVANCY SCORE 72.4

Hi...i have a lenovo B590...this laptop was a gift ...two days ago i power up and no boot...shows boot option menu but no option get charge the system, also cannot boot from the usb key or cd room...i tried remove the battery (the two) but still no boot and the bios supervisor password still appear... anybody know a solution?

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RELEVANCY SCORE 68.4

hello again

i bought a tecra a11-153 from ebay which has a bios password
the shop i bought it from sales ex business laptops etc
i have proof of purchase but is there anyway of removing the password?
ive tried removing cmos battery etc
the laptop its self works but its frustrating not being able to enter bios!

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RELEVANCY SCORE 68.4

Hi all, just joined this forum today in the hope of solving my problem, any help would be appreciated.
I recently bought a group of laptops for my business and amongst them is a Tecra A9, on booting there is just the word
"password" in the top left of the screen. As of yet there is no OS. I presume it requires a bios password, so my question is
does anyone know the best course of action to get this fixed?

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RELEVANCY SCORE 67.6

My laptop Toshiba Tecra A9 have a problem with the BIOS password and I was wondering if you could provide me the password since I can not access anything without it

A:BIOS password issue on Tecra A9

BIOS password is very important security feature and such issues cannot be clarified on public forum.
All problems with BIOS password must be clarified with Toshiba service provider.
If your notebook is blocked by password and you cannot access it please contact nearest Toshiba service and they can remove it for you.

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RELEVANCY SCORE 67.6

Hello,

I have a problem, when i acquire the computer put a user password in bios, and i dont remember her. I do autentication by pass the finger in scan. Now i want upgrade the OS to win7 and do a fresh instalation, not a upgrade.
The authentication via scan will be maintained or will be lost, when do the upgrade of OS?

Thank's

Carlos

A:Tecra S5 - Question about BIOS Password

Hi Carlos

When you make clean OS installation, everything will be deleted so my opinion is that you should delete all passwords before you start clean OS installation.
?unlock? your notebook, install and configure OS and when job is done ?lock? the notebook using passwords.

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RELEVANCY SCORE 67.6

Hi,

I have had a laptop handed to me from a staff member, after they left I realised that they had put a BIOS password on so that it will not even boot without the password. They have now left the company and on there last day could not remember what the password was.

As far as I am aware there is no way for me to reset it and that it is a Toshiba task. Could someone confirm if this is correct and if so what number etc I would call to do this.

Unfortunately I have been told by the powers that be not to spend much time or money on this due to the laptops age, but I feel I can't just dump this otherwise fully working laptop.

Many Thanks,

Tim

A:Tecra A9 BIOS Password question

Hello Tim

If there is no way to contact this people and ask for password you should contact nearest Toshiba service provider and ask for help. They can remove BIOS password.

Check please http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/
There you can find addresses and phone numbers.

Good luck.

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RELEVANCY SCORE 67.6

Hello
I have following Toshiba Tecra model :
Toshiba Tecra M11-15W
Part/Model No. : PTME0E-03J02SEP

Problem is that i did not use this notebook for some time and forgot Bios password i set. Now i need to re-install windows (its corrupted) but i cannot make my notebook to boot from USB or from DVD. To access that menu i need my Bios password.
Is there any way i can flash it or reset or something like that ? I tried everything already, i even wanted to get inside my laptop to find that Bios battery and remove it, but i am affraid that i will break something...
i can remove the HDD and install windows on another PC and continue install on the notebook , but still i need that password reset...
Thanks in advance !!

A:Tecra M11 - BIOS Password recovery

Few days ago one guy asked the same question on this forum. Asyou probably know BIOS passeord is very important security feature and it can be recovered or canceled by authorized personal only. With other words nearest Toshiba service provider can do it for you.

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RELEVANCY SCORE 67.6

Hi,

I have a Tecra A3x which died before Christmas. I purchased a replacement motherboard from eBay. I have fitted the mother board and the unit powers up fine but stop at a password screen that is plain black. I have tried to look for a way to wipe the BIOS and have taken the CMOS battery off for about 10 mins. I have read that most laptops have a jumper built in too fix this. I have looked under the usual places - memory modules etc. I can?t find this anywhere.

Any help would be very welcomed.

Thanks
John

A:Tecra A3X - how to remove BIOS Password?

Hello John

As you probably know BIOS password is very important security feature and BIOS password removal cannot be described on manufacturer?s public forum. It is a kind of ?top secret? information.
It is not logic to do this, right?

Every stolen Tecra A3X with BIOS password could be ?unlocked?.
In my opinion you should contact person who sold you this mainboard and ask for password. If he cannot help, send it back. Was this info in product description on his ebay offer?

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RELEVANCY SCORE 67.6

Greetings,

It was recently purchased two secondhand laptops Toshiba ?Tecra A8?with serial numbers Y6091612H and Y6091296H. Both were passworded (there is no opportunity even to go into the BIOS). On the Internet I found the information that it may reset the password using the response code.

Is it possible to get the response code?

A:Re: Removing BIOS password on Tecra A8

This code can get authorized service provider only. You as private person will not be able to get it somehow.
Contact nearest Toshiba service provider in your country and explain the situation. They can help you and remove BIOS password.

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RELEVANCY SCORE 67.6

Hey guys,

my Tecra M5 got a BIOS Passwort from one day to the other, I have never told him to do so.

All my passwords won't work, so how can I reset the password?

Please help me :)

A:Tecra M5 - how to remove Bios Password?

I never heard that BIOS password can be enabled alone so I?m really wondering how it can happen on your Tecra M5.

You must understand that BIOS password is very important security protection and we cannot discuss in public forum about this.
BIOS removal procedure is not always the same and Tecra, as business notebook model, has pretty complicated BIOS removal procedure and it can be done by Toshiba service provider only.

Sorry.

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RELEVANCY SCORE 67.6

I have a Toshiba Tecra M11-11M which has been password locked. I have stripped the notebook and removed the BIOS battery for 10 min but the password still remains ie on the screen it still reads PASSWORD- ****.

There is no way to enter the BIOS via any key combination.
There are no markings or letters on the motherboard whatsoever ie: C35-C36 or J12-J13 to short out which would in most cases remove the password and allow access to the BIOS.

Any techies out there with any ideas would be much appreciated.
Some people asking for help with a bios password are not thieves but just forgetful fools.

A:BIOS password removal on Tecra M11-11M

As far as I know Toshiba uses several methods for BIOS password removal. On business machines like Tecra or Portege the method is not the same as on Satellite models.
BIOS battery removal maybe works on desktops but not on mobile machines.

Mobile machines must have better protection due to fact that can be pretty easy stolen and it is very important to prevent fraudulent use.
> Some people asking for help with a bios password are not thieves but just forgetful fools.
That?s correct but you cannot expect that BIOS password removal method will be described on public forum. Contact nearest Toshiba service provider and they will do this for you. All you must do is to show valid bill and prove that you are real owner of this Tecra machine.

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RELEVANCY SCORE 67.2

Hello, I hope I'm posting my thread in the correct part of Your forum...

My question is - is there anything I could do if I forgot my BIOS password for the Toshiba Tecra t9100 LapTop?
Model no: pt910e-0049g-dk

Thanks in advance for Your swift reply

A:Tecra 9100 -I forgot my BIOS password - what can I do?

Hello

Unfortunately you cannot do anything and you need help from Toshiba service provider. They can delete old password.

Check please - http://aps2.toshiba-tro.de/kb0/TSB4600PR000JR01.htm

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RELEVANCY SCORE 67.2

aloha
i want to disable the fingerprint reader and bios password upon computer startup.
i have already uninstalled upek protector suite ql 5.4.0.2934, but upon startup i am still prompted to swipe my finger.
i have seen and followed the instructions in "toshiba Passwords: setting and removing (for BIOS, Supervisor, and Windows passwords)", but still have to enter my password to fire up the computer.
what else do i need to do?
mahalo

A:Tecra M9 - fingerprint reader and BIOS password

tried to edit this post but got message that i could not and had to contact an administrator but not how to contact the administrator.
so, i should have added, "XP operating system, laptop purchased in 2008".

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RELEVANCY SCORE 67.2

Hello. Dear Tech Support, can you help me remove the BIOS password on Toshiba Tecra A8 ?

Challenge Code = GH1PF-YLL2C-CKQVT-K2U75-JJF0K

A:Need to remove BIOS password on Toshiba Tecra A8

You need to send it in to a Toshiba Service Center for password removal. There is no other way.

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RELEVANCY SCORE 66.4

Hello,
I have a problem. I get a Toshiba Tecra M7 with fingerprint system. But it does not read my fingerprint anymore. I dont set an Password, but my notebook ask me at a password.

I tried Masterkeys, but they dont work. I read that I can make a DB25 dongle. but I have no Port.

I know, that on Dell Notebooks it works, if the EEPROM chip is short pin 6 or 7 with ground.

Do this work on my notebook too. HAVE I an eeprom chip?

Please help me. I dont know what todo.

thanks
 

A:Toshiba TECRA BIOS Password resetting deleting

Nobody who can HELP me???
 

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RELEVANCY SCORE 66

I have a brand new Tacra M11-11L machine. I have set a password on the BIOS but cannot now access it at all. When I switch it on I get the Toshiba splash screen, i press the escape key and am presented with a little note saying "F2 for Setup". I press F2 and the screen goes blank, i get a underling cursor flash three times at the top of the screen and then it boots into windows. I need to change a setting that is not covered by HWSetup. I can get into HWSetup with my password but it is not use to me!

A:Re: Tecra M11 cannot access the BIOS

sorry, should have said that the BIOS has been upgraded to 2.90

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RELEVANCY SCORE 66

Hello,
I've got an old Tecra 740 cdt without disc drive and an empty hard disc.
I wonder how to access BIOS so I could change boot priority to boot from an bootable CD.
Browsing this forum I found some keystrokes like F2, F8 and so on but this didn't work for me.
Anyone can help ?

TIA

A:Tecra 740 cdt - how do I access BIOS ?

Did you try to press the ESC and then F1 immediately after powering the notebook?
As far as I know this should works on all notebooks with Toshiba BIOS

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RELEVANCY SCORE 64

I've dropped something heavy onto the keyboard of my Tecra M9, which has ruined the motherboard. I've been told that I now cannot access data on my password protected hard drive (ie it requires a password before boot up) as it needs the motherboard with which this password created. Can anyone advise if this is actually the case, and how I go about retrieving the data?

A:Tecra M9 - Can I access password locked HD when the mother board is dead?

Hi

Sorry to hear about your M9 - it is a very nice unit!
Concerning the HDD - I do not think this is correct.
However, You will need to put the disk on SATA-connection in a system with a BIOS supporting HDD password.

That should bring up the password question at power-on and then let You access the HDD (after successfully entered the password).

I would consider some issues while trying to recover the data:

- putting the HDD in a different system as primary HDD will make booting problematic (unless it is another M9) so You will need to boot of something else.
- putting the HDD in a different system as a second (or non-primary) HDD might cause problems in case the BIOS is not very good so it can handle HDD passwords set on the non-primary HDD.

I would suggest creating a bootable CD/DVD/USB with some competent system on it (like a Live Linux distro) and have the HDD installed as primary HDD.
Turn on the unit, enter the proper HDD password and boot of the CD/DVD/USB to gain access to your files and transfer them to another external or internal HDD.

That's what I would do.

Cheers.

Tom

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RELEVANCY SCORE 62.4

Hello!

I just bought an Tecra S3 Laptop from ebay.
I turned it on an it says "NTLDR Missing". Okay i thing the guy who sold it cleared his data from the harddisk, no problem i will install a new Windows XP.
But... now the problem.
When the Laptop iss starting up, i hold down "ESC", then press "F1" for BIOS.
Everything fine.
But i can`t go onto Page 2 of the BIOS. PGUP/PGDOWN didn`t work. I also tried it with an external keyboard.
I read the Manual (PDF) wich says "Hit F12 to go to Bootdevice Selection".
But this also din`t work.
When the laptop starts it show only for half a second the Toshiba screen, even when i hit F12.

What can i do to make the laptop boot from CD/DVD? Or how can i get into the bootscreen or BIOS Page 2?

Greetings from Germany,
Holger

A:Re: Tecra S3 - can`t access BIOS Setup Page 2 / can`t chance boot device

Start notebook and press F12 to enter boot menu.
Chose CD/DVD drive and press ENTER.

Optical disc drive will be used as first bootable device.

You can also try with C button.

Put bootable disc into disc drive, start your notebook and press C key several times. This will force ODD to be first bootable device.

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RELEVANCY SCORE 62.4

Hello!

I just bought an Tecra S3 Laptop from ebay.
I turned it on an it says "NTLDR Missing". Okay i thing the guy who sold it cleared his data from the harddisk, no problem i will install a new Windows XP.
But... now the problem.
When the Laptop iss starting up, i hold down "ESC", then press "F1" for BIOS.
Everything fine.
But i can`t go onto Page 2 of the BIOS. PGUP/PGDOWN didn`t work. I also tried it with an external keyboard.
I read the Manual (PDF) wich says "Hit F12 to go to Bootdevice Selection".
But this also din`t work.
When the laptop starts it show only for half a second the Toshiba screen, even when i hit F12.

What can i do to make the laptop boot from CD/DVD? Or how can i get into the bootscreen or BIOS Page 2?

Greetings from Germany,
Holger

A:Tecra S3 - can`t access BIOS Setup Page 2 / can`t chance boot device

Start notebook and press F12 to enter boot menu.
Chose CD/DVD drive and press ENTER.

Optical disc drive will be used as first bootable device.

You can also try with C button.

Put bootable disc into disc drive, start your notebook and press C key several times. This will force ODD to be first bootable device.

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RELEVANCY SCORE 62

Recently, when trying to enter BIOS (an Asus motherboard), I was asked for a password. I have never set a password. Thus, the fact that I was asked for a password is unusual. I shutdown the computer, removed the CMOS battery, waited for a while, then started up the computer and hit "DEL" to enter the BIOS. This time, I was NOT asked for a password. I then boot into Windows 7 and restarted the computer. When trying to enter BIOS during this startup, I WAS asked for a password again.

Summary:

1. remove power cord, remove CMOS battery, put everything back, start the computer - no password request
2. afterwards, boot into Windows 7, restart the computer - BIOS asks for a password.

It seems to me a trojan on the harddisk is setting a BIOS password. Is this a valid interpretation of the above behavior?

I have scanned the harddisk with tdsskiller, rkill, aswmbr, AVG. They found nothing. I have used aswmbr to rewrite the MBR, run "bootrec "/fixboot" or "/fixmbr". The password request persists.

For now, I leave the computer alone. But I am thinking perhaps I should try a low level reformat of the harddisk to see if it can stop the password setting behavior. If I do that, I'll have to reinstall and update the Windows. It'll take many hours. I don't want to do it if I don't have to.

A:Who (or what) is setting BIOS password?

Well im not to sure on how to get rid off it.

However it can be used in a work place were you don't want employees tampering around

Did you just buy the laptop?

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